The Logistics Supervisor for Poultry is responsible for overseeing and optimizing warehouse and order fulfillment operations. This role includes supervising receiving, warehousing, distribution, and managing all inventory functions (including feeds, eggs, office supplies, packaging materials, and repairs and maintenance). The goal is to ensure that orders are fulfilled with optimal trucking allocation, while maintaining inventory accuracy and data integrity. The Logistics Supervisor will also ensure that all deliverables (daily/monthly reports) are met within the expected timeframes.

WAREHOUSING ACTIVITIES

• Manages and coordinates all major activities and ensures that standard operating procedures are adhered from Receiving, Inventory, Replenishment, Cleaning, Handling, up to Reporting.
• Ensure Warehouse equipment and facilities are working and in good condition
• Implements Good Warehousing Practices (GWP)
• Conducts over-all assessment of the facility to evaluate factors that may influence and impact the warehousing operations
• Conducts regular inspection. recommends, and implements enhancements to existing procedures and programs of the section
• Coordinates with other section supervisor and leadmen to ensure seamless integration of Production, Warehousing, and Transport
• Ensures that all warehousing related documents and reports (Actual and System)  are accomplished and submitted in a timely manner.

ORDER FULFILLMENT ACTIVITIES

• Manages and coordinates all major activities and ensures that standard operating procedures are adhered from Orders Receiving, Truck Allocation, Actual Dispatch, Reports, and System Transactions
• Ensure Transport equipment and vehicles are working and in good condition
• Implements Truck and Personnel GMP
• Conducts over-all assessment of the processes that may influence and impact the Order Fulfillment operations
• Conducts regular inspection. recommends, and implements enhancements to existing procedures and programs of the section
• Coordinates with other section supervisor and leadmen to ensure seamless integration of Production, Warehousing, and Order Fulfillment
• Ensures that all Order Fulfillment related documents and reports (Actual and System)  are accomplished and submitted in a timely manner.

     
FARM BIOSECURITY POLICY

• Ensures that the company’s biosecurity policies and SOPs are strictly followed.
• Review on processes and practices that may help improve the existing biosecurity procedures.

REGULATORIES

• Prepares for regulatory documents, e.g. Safety, Health, and Environmental Compliance, Local Permits Compliance, Truck Handlers and Vehicles Accreditation
• Prepares documents and facilitates the processes necessary to secure shipping documents and other certificates, permits or licenses.
• Coordinates with relevant government agencies to ensure smooth and seamless transactions in the regulatory requirements

TEAM SUPERVISOR

• Supervise, monitors, and evaluates the performance of direct subordinates
• Builds PAR and provides intervention for the development and growth of direct subordinates
• Monitor the services of third party manpower service providers
• Document and reports lapses

FOOD SAFETY

• Comply with the company's quality, Halal, health, and food safety policies, standards, and regulations.
• Responsible for reporting Halal, food safety, and quality management system issues to the appropriate authorities.
   

OTHER DUTIES

• Participate in all company initiated program and activities
• Appointment Membership to committees whenever necessary
• Takes charge of the expansion projects and or project improvement of the Warehouse and Transport section
• Conducts training of personnel on transport biosecurity and good warehousing practices cascades that may affect the operations
• Facilitates creation, development, delivery, implementation, review, monitoring, and update of documented guidelines for Warehousing and Transport

JOB SUMMARY:

The Production Supervisor for Egg Production is responsible for managing the operations of the Rearing and/or Laying sections of the company’s layer farm. He/she implements programs (biosecurity, animal husbandry, etc) and procedures in order to achieve layer operational efficiency and production targets.

DUTIES AND RESPONSIBILITIES:

REARING and LAYING PROCESSES & ACTIVITIES

• Manages and coordinates all major activities and ensures that standard operating procedures are adhered to:
  • Pre-loading and transfer/receiving preparations (day old pullet chick-in, transfer of pullets)
    Brooding, debeaking
  • Medication and Vaccination
  • Sample Weighing for Conformity and Uniformity
  • Culling
  • Post-transfer Cleaning
  • Repairs between cycles
  • Prepares and monitor budget
• Ensure rearing and layer house systems (Feeds, Water, Ventilation, Lighting, Egg Collection, Manure Collection, Cage, etc.) are working and in good condition, specifically:
  • feeding & feed order management
  • lighting program implementation
  • temperature & humidity management
  • health checks
  • egg collection
  • mortality & manure collection
  • house upkeep & preventive maintenance
  • inventory & record keeping
  • biosecurity compliance
  • forecasting & reporting
• Implements flock health programs for the assigned farms. Applies therapeutic regimen as needed and as instructed by the Farm Veterinarian
• Conducts routine rounds in the farms to check on the facility status and health status of animals and responds to control disease situations. 
• Conducts over-all assessment of the facility and husbandry practices in the farms to evaluate factors that may influence and impact the flock health.
• Analyzes trends based on metrics and interpret results by identifying possible causes of abnormalities requiring immediate dispositions or recommendations for an appropriate course of action
• Performs necropsy and submits findings to Farm Manager and Veterinary Manager and submit necropsy findings
• Submits specimens and samples to external parties for diagnostics and analysis to check health status of the flocks as needed or based on regulators.
• Conducts regular flock health screening then recommends and implements enhancements to existing procedures and programs of the section
• Coordinates with other section supervisor and leadmen to ensure seamless integration of Rearing and Laying processes to the entire Layer production flow.
• Ensures that all animal husbandry related documents and reports are accomplished and submitted in a timely manner.

FARM BIOSECURITY POLICY

• Ensures that the company’s biosecurity policies and SOPs are strictly followed.
• Conducts regular biosecurity audits to ensure compliance on the biosecurity procedures.
• Review on processes and practices that may help improve the existing biosecurity procedures.
• Provides biosecurity recommendations to further improve the farms' biosecurity procedures.

INVENTORY MANAGEMENT

• Checks inventory of supplies (Feeds, Office Supplies, MedVax, R&M, etc) and ensures that stocks are sufficient all the time.
• Ensures that supply stocks (Feeds, Office Supplies, MedVax, R&M, etc) are available for use in the farms.
• Ensures proper management of near expiry medicines and vaccines including other supply stocks to avoid or minimize expiring stocks.
• Ensures proper implementation of biosecurity procedures for incoming stocks in the farms.
• Perform necessary System Transactions

REGULATORIES

• Prepares for regulatory documents, e.g. Animal Welfare, Animal Disease Monitoring Certificate, Biosecurity Policy, Veterinary Health Certificate, Vaccination Records, etc.
• Prepares documents and facilitates the processes necessary to secure shipping documents and other farm certificates, permits or licenses.
• Coordinates with relevant government agencies to ensure smooth and seamless transactions in the regulatory requirements

TEAM SUPERVISOR

• Supervise, monitors, and evaluates the performance of direct subordinates
• Builds PAR and provides intervention for the development and growth of direct subordinates
• Monitor the services of third party manpower service providers
• Document and reports lapses

FOOD SAFETY

• Comply with the company's quality, Halal (if applicable), health, and food safety policies, standards, and regulations.
• Responsible for reporting Halal, food safety, and quality management system issues to the appropriate authorities.

OTHER DUTIES

• Participate in all company initiated program and activities
• Appointment Membership to committees whenever necessary
• Takes charge of the expansion projects and or project improvement of the Rearing and Laying section as may be assigned.
• Controls medication and other veterinary related costs and aims to reduce them whenever necessary.
• Conducts training of farm personnel on biosecurity and animal husbandry cascades that may affect animal health. 
• Facilitates creation, development, delivery, implementation, review, monitoring, and update of documented guidelines for Poultry husbandry practices

• Share responsibility in providing direction and direct supervision to the Community Relations Exploration Team to ensure efficient planning, implementation and monitoring of plans and programs including the Community Development Program (CDP);
• Obtain and sustain community support for all OGP activities for the successful execution of the Exploration Work Program in the target areas;
• Conduct regular immersion, information, education, and communication (IEC) with stakeholders to update them on the exploration activities and other relevant information;
• Implement the complaints and grievance processes to manage and resolve issues and concerns;
• Conduct stakeholder dialogues and surveys to understand communities’ needs, perceptions, and attitudes and integrate them into the community engagement plan for continuous improvement and ensure all engagements are captured in the database;
• Conduct a consultative and participative planning process on social development programs that are outcome-based and address socio-economic issues, enhance physical and natural resources, and support local culture and traditions; and
• Develop partnerships with local communities, and government agencies and collaborate on programs, projects, and activities to contribute to sustainable development.

As a  Senior Finance Analyst, will act as the focal person of all POS and inventory concerns in his area and  managing the day to day activities related to POS Management
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct reconciliation of customer point of sales and inventory against company records
• Track inventory on hand and sold through for customer and interface with customer to ensure accuracy of claimed rebates
• Provide support and training to customers regarding the point of sale data and inventory report process
• Load system data required to reconcile inventory
• Analyze distributor disputes in line with POS and inventory mismatch
• Helps perform necessary activities; prepare reports and documents for monthly and quarterly close.
• Manage files, records, transactions and other office procedures and maintain audit trail
• Ensure targets, measurements and service levels are met

As a  Senior Finance Analyst, will act as the focal person of all POS and inventory concerns in his area and  managing the day to day activities related to POS Management
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct reconciliation of customer point of sales and inventory against company records
• Track inventory on hand and sold through for customer and interface with customer to ensure accuracy of claimed rebates
• Provide support and training to customers regarding the point of sale data and inventory report process
• Load system data required to reconcile inventory
• Analyze distributor disputes in line with POS and inventory mismatch
• Helps perform necessary activities; prepare reports and documents for monthly and quarterly close.
• Manage files, records, transactions and other office procedures and maintain audit trail
• Ensure targets, measurements and service levels are met

As a  Senior Finance Analyst, will act as the focal person of all POS and inventory concerns in his area and  managing the day to day activities related to POS Management
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct reconciliation of customer point of sales and inventory against company records
• Track inventory on hand and sold through for customer and interface with customer to ensure accuracy of claimed rebates
• Provide support and training to customers regarding the point of sale data and inventory report process
• Load system data required to reconcile inventory
• Analyze distributor disputes in line with POS and inventory mismatch
• Helps perform necessary activities; prepare reports and documents for monthly and quarterly close.
• Manage files, records, transactions and other office procedures and maintain audit trail
• Ensure targets, measurements and service levels are met

As a  Senior Finance Analyst, will act as the focal person of all POS and inventory concerns in his area and  managing the day to day activities related to POS Management
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct reconciliation of customer point of sales and inventory against company records
• Track inventory on hand and sold through for customer and interface with customer to ensure accuracy of claimed rebates
• Provide support and training to customers regarding the point of sale data and inventory report process
• Load system data required to reconcile inventory
• Analyze distributor disputes in line with POS and inventory mismatch
• Helps perform necessary activities; prepare reports and documents for monthly and quarterly close.
• Manage files, records, transactions and other office procedures and maintain audit trail
• Ensure targets, measurements and service levels are met

Seeking a suitably qualified, experienced, and reliable Supervisor – Paste Plant to lead and optimize paste plant production requirements with utilization and throughput being obtained and paste quality targets met by use of sound operating practices, standard operating procedures, and personnel working in a safe and efficient manner. The role will report to the Superintendent – Paste Plant.

Key tasks and responsibilities:

• Ensure that operators are all aware of all site safety requirements, company policies and follow all approved procedures in undertaking their task
• Conduct regular inspections of the work area to maintain the plant in a condition, and complete at least one task observation every shift
• Oversee daily plant operations to ensure safety, quality, and efficiency targets are met
• Proper coordination or communication to Underground personnel prior to start and stop any paste filling activities to avoid any preventable incidents
• Regular inspections of both Borehole pipelines, UG pipeline and Paste Mixer discharge line to avoid any untoward pipe blockage and leakage
• Monitor production performance, identify bottlenecks, and drive continuous improvement initiatives
• Monitor and control Supervisory Control and Data Acquisition S.C.A.D.A system ensuring all shift logs are completed accurately
• Schedule and coordinate production activities
• Troubleshoot equipment issues and ensure timely maintenance
• Collaborate with the Paste Plant Superintendent, metallurgists, electricians and mechanical to achieve the optimum plant performance
• Ensure that the paste plant is operating according to metallurgical and geological guidelines or given set of operating parameters
• Minimize operational downtime by proper execution of shutdown plans and take immediate action to correct at risk conditions affecting plant performance
• Mentoring of new operators and responsible for coordination of the operators training and development
• Cross training of the operators on different areas of the operation for them to gain knowledge and experiences and to keep them updated on any changes at the plant

As Accounts Receivable Analyst 2, he is the focal person of all rebates programs in his area and managing the day to day activities related to Accounts Receivables 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Focal point for global rebate programs & rebate bulletin 
• Load system data required to calculate earned credits
• Analyze distributor deductions and reconcile to pricing earned rebate credits and resolve disputes / discrepancies 
• Responsible for timely communication of credit memos and contract notices.
• Helps perform necessary activities; prepare reports and documents for monthly and quarterly close.
• Provide support and training to customers rebate submission process
• Manage files, records, transactions and other office procedures and maintain audit trail
• Ensure targets, measurements and service levels are met

As a Senior Finance Supervisor, will act as the focal person of all POS and inventory concerns in his area and manage the day-to-day activities of the region
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct reconciliation of customer point of sales and inventory against company records
• Track inventory on hand and sales and active review with customer to ensure accuracy of claimed rebates.
• Provide support and training to customers regarding the sales data and inventory report process.
• Validates deduction against claims.
• Analyze distributor disputes in line with POS and inventory variances.
• Work with IT and support team for EDI onboarding and validation
• Participate in Model N UAT testing
• Prepare necessary activities; reports and documents for monthly and quarterly close.
• Manage files, records, transactions and other office procedures and maintain audit trail.
• Ensure targets, measurements and service levels are met.

As Accounts Receivable Analyst 2, he is the focal person of all rebates programs in his area and managing the day to day activities related to Accounts Receivables 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Focal point for global rebate programs & rebate bulletin 
• Load system data required to calculate earned credits
• Analyze distributor deductions and reconcile to pricing earned rebate credits and resolve disputes / discrepancies 
• Responsible for timely communication of credit memos and contract notices.
• Helps perform necessary activities; prepare reports and documents for monthly and quarterly close.
• Provide support and training to customers rebate submission process
• Manage files, records, transactions and other office procedures and maintain audit trail
• Ensure targets, measurements and service levels are met

As Accounts Receivable Analyst 2, he is the focal person of all rebates programs in his area and managing the day to day activities related to Accounts Receivables 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Focal point for global rebate programs & rebate bulletin 
• Load system data required to calculate earned credits
• Analyze distributor deductions and reconcile to pricing earned rebate credits and resolve disputes / discrepancies 
• Responsible for timely communication of credit memos and contract notices.
• Helps perform necessary activities; prepare reports and documents for monthly and quarterly close.
• Provide support and training to customers rebate submission process
• Manage files, records, transactions and other office procedures and maintain audit trail
• Ensure targets, measurements and service levels are met

As Accounts Receivable Analyst 2, he is the focal person of all rebates programs in his area and managing the day to day activities related to Accounts Receivables 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Focal point for global rebate programs & rebate bulletin 
• Load system data required to calculate earned credits
• Analyze distributor deductions and reconcile to pricing earned rebate credits and resolve disputes / discrepancies 
• Responsible for timely communication of credit memos and contract notices.
• Helps perform necessary activities; prepare reports and documents for monthly and quarterly close.
• Provide support and training to customers rebate submission process
• Manage files, records, transactions and other office procedures and maintain audit trail
• Ensure targets, measurements and service levels are met

As Accounts Receivable Analyst 2, he is the focal person of all rebates programs in his area and managing the day to day activities related to Accounts Receivables 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Focal point for global rebate programs & rebate bulletin 
• Load system data required to calculate earned credits
• Analyze distributor deductions and reconcile to pricing earned rebate credits and resolve disputes / discrepancies 
• Responsible for timely communication of credit memos and contract notices.
• Helps perform necessary activities; prepare reports and documents for monthly and quarterly close.
• Provide support and training to customers rebate submission process
• Manage files, records, transactions and other office procedures and maintain audit trail
• Ensure targets, measurements and service levels are met

As Accounts Receivable Analyst 2, he is the focal person of all rebates programs in his area and managing the day to day activities related to Accounts Receivables 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Focal point for global rebate programs & rebate bulletin 
• Load system data required to calculate earned credits
• Analyze distributor deductions and reconcile to pricing earned rebate credits and resolve disputes / discrepancies 
• Responsible for timely communication of credit memos and contract notices.
• Helps perform necessary activities; prepare reports and documents for monthly and quarterly close.
• Provide support and training to customers rebate submission process
• Manage files, records, transactions and other office procedures and maintain audit trail
• Ensure targets, measurements and service levels are met

As Accounts Receivable Analyst 2, he/she is the focal person of all rebates programs in his area and managing the day to day activities related to Accounts Receivables 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Focal point for global rebate programs & rebate bulletin 
• Load system data required to calculate earned credits
• Analyze distributor deductions and reconcile to pricing earned rebate credits and resolve disputes / discrepancies 
• Responsible for timely communication of credit memos and contract notices.
• Helps perform necessary activities; prepare reports and documents for monthly and quarterly close.
• Provide support and training to customers rebate submission process
• Manage files, records, transactions and other office procedures and maintain audit trail
• Ensure targets, measurements and service levels are met

As a  Senior Finance Analyst, will act as the focal person of all POS and inventory concerns in his area and  managing the day to day activities related to POS Management
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct reconciliation of customer point of sales and inventory against company records
• Track inventory on hand and sold through for customer and interface with customer to ensure accuracy of claimed rebates
• Provide support and training to customers regarding the point of sale data and inventory report process
• Load system data required to reconcile inventory
• Analyze distributor disputes in line with POS and inventory mismatch
• Helps perform necessary activities; prepare reports and documents for monthly and quarterly close.
• Manage files, records, transactions and other office procedures and maintain audit trail
• Ensure targets, measurements and service levels are met

As a  Senior Finance Analyst, will act as the focal person of all POS and inventory concerns in his area and  managing the day to day activities related to POS Management
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct reconciliation of customer point of sales and inventory against company records
• Track inventory on hand and sold through for customer and interface with customer to ensure accuracy of claimed rebates
• Provide support and training to customers regarding the point of sale data and inventory report process
• Load system data required to reconcile inventory
• Analyze distributor disputes in line with POS and inventory mismatch
• Helps perform necessary activities; prepare reports and documents for monthly and quarterly close.
• Manage files, records, transactions and other office procedures and maintain audit trail
• Ensure targets, measurements and service levels are met

As a  Senior Finance Analyst, will act as the focal person of all POS and inventory concerns in his area and  managing the day to day activities related to POS Management
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct reconciliation of customer point of sales and inventory against company records
• Track inventory on hand and sold through for customer and interface with customer to ensure accuracy of claimed rebates
• Provide support and training to customers regarding the point of sale data and inventory report process
• Load system data required to reconcile inventory
• Analyze distributor disputes in line with POS and inventory mismatch
• Helps perform necessary activities; prepare reports and documents for monthly and quarterly close.
• Manage files, records, transactions and other office procedures and maintain audit trail
• Ensure targets, measurements and service levels are met

The Finance Sr. Analyst - Accounts Receivable will manage and monitor Accounts Receivables and Collections activities, with focus on EMEAI Region; Develop procedures and internal controls that drive harmonized approaches across business units, subsidiaries and customer groups.

• Timely and accurate account reconciliation.
• Reconciliation of remittance against open AR Aging.
• Review of Account for Order Releasing Request.
• Review of Account for possible Credit Hold for delinquent customer.
• Analyze customer deductions to determine if valid and work closely with A/R – Rebates to resolve any variances between deductions and payout while looking for trends.
• Organizing and delivering documentation required by internal and external auditors.
• Work closely and coordinate with internal and external functional teams/ department functions such as Sales, Sales Operations, RMA, Logistics, Revenue, Client Support, SAP OTC, EDI, CMR, etc.
• Manage files, records, transactions and other office procedures and maintain audit trail.
• Assist with key periodic (month end close, quarter close, yearend etc.) business activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct collections per contract and invoice terms by directly interfacing with customer and managing customer payment cycle.
• Identify and resolve discrepancies, issues, and disputes timely and within established policies and procedures.
• Monitor accounts receivable reports and update payment / remittance status information.
• Reconcile accounts receivable against payment and against customers’ accounts payable records.
• Review customer aging data to identify and select delinquent accounts for collection.
• Provide second tier support and research & review complex matters with customers.
• Minimize bad debt risk and maximize accounts receivable collections.
• Prepare weekly Collections Reports, track progress, and provide clarification in management reports.
• Work closely and coordinate with internal and external functional teams/ department functions such as Sales operations, AR maintenance, Legal, RMA, IT, Buyer, Client support, etc.
• Prepare and send customer statements/billings, invoices, etc.
• Provide collections input in Weekly Cash Forecast file in accordance with customer’s payment commitment or payment trend/behavior.
• Manage files, records, transactions, and other office procedures and maintain audit trail.
• Assist with key periodic (month end close, quarter close, yearend etc.) business activities.
• Interface with business partners with regards to process changes, upgrades, and enhancements
• Ensure targets, measurements and service levels are met.
• Supports Quarterly Revenue Recognition Test

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct collections per contract and invoice terms by directly interfacing with customer and managing customer payment cycle.
• Identify and resolve discrepancies, issues, and disputes timely and within established policies and procedures.
• Monitor accounts receivable reports and update payment / remittance status information.
• Reconcile accounts receivable against payment and against customers’ accounts payable records.
• Review customer aging data to identify and select delinquent accounts for collection.
• Provide second tier support and research & review complex matters with customers.
• Minimize bad debt risk and maximize accounts receivable collections.
• Prepare weekly Collections Reports, track progress, and provide clarification in management reports.
• Work closely and coordinate with internal and external functional teams/ department functions such as Sales operations, AR maintenance, Legal, RMA, IT, Buyer, Client support, etc.
• Prepare and send customer statements/billings, invoices, etc.
• Provide collections input in Weekly Cash Forecast file in accordance with customer’s payment commitment or payment trend/behavior.
• Manage files, records, transactions, and other office procedures and maintain audit trail.
• Assist with key periodic (month end close, quarter close, yearend etc.) business activities.
• Interface with business partners with regards to process changes, upgrades, and enhancements
• Ensure targets, measurements and service levels are met.
• Supports Quarterly Revenue Recognition Test

The Finance Sr. Analyst - Accounts Receivable will manage and monitor Accounts Receivables and Collections activities, with focus on EMEAI Region; Develop procedures and internal controls that drive harmonized approaches across business units, subsidiaries and customer groups.

• Timely and accurate account reconciliation
• Reconciliation of remittance against open AR Aging
• Review of Account for Order Releasing Request
• Review of Account for possible Credit Hold for delinquent customer
• Analyze customer deductions to determine if valid and work closely with A/R – Rebates to resolve any variances between deductions and payout while looking for trends.
• Organizing and delivering documentation required by internal and external auditors.
• Work closely and coordinate with internal and external functional teams/ department functions such as Sales, Sales Operations, RMA, Logistics, Revenue, Client Support, SAP OTC, EDI, CMR, etc.
• Manage files, records, transactions and other office procedures and maintain audit trail.
• Assist with key periodic (month end close, quarter close, yearend etc.) business activities.

• Monitors rebate, allowances, house charges, and paid-out amounts to ensure that each account is properly authorized and has relevant explanations, and to report any deviations.
• Ensures the timely preparation and issuance of audit reports, and the distribution of revenue and statistics reports.
• Ensures that the hotel complies with corporate policy on Income Audit.

As the Senior Supervisor you will play a pivotal role in direct management of collections analysts in Americas time zone, supporting Americas customers, collections, reconciliation, customer engagement & cash forecast.

Essential Duties and Responsibilities:

• Leadership & Team Management: Lead and mentor a team of accounts receivable analysts, providing guidance, training, and conducting regular performance evaluations to ensure team effectiveness and growth.
• Reporting & Analysis: Develop and maintain comprehensive reports and trackers on accounts receivable, meticulously monitoring collections activities and analyzing results. Identify areas for enhancement and implement strategic solutions to optimize processes.
• Delinquency Management: Vigilantly monitor accounts receivable aging reports, especially delinquent accounts, and devise actionable plans to reduce outstanding balances while positively influencing customer behavior.
• Cash Flow Management: Oversee cash forecast accuracy and track incoming payments against forecasted amounts to ensure financial stability and operational continuity.
• Reconciliation & Dispute Management: Scrutinize open aging line items, both debits and credits, and facilitate account reconciliations as necessary. Collaborate with various internal teams, including Credit, Sales, Biz Ops, RMA, Logistics, Tax, CMR, Treasury, Rebates, AR Maintenance, Cash Application, Cash Management and Accounts Payable, to swiftly resolve billing discrepancies and customer issues.
• Policy & Procedure Oversight: Review and enhancement of global Accounts Receivable policies, practices, and systems. Engage with business partners to implement process improvements and ensure compliance with company standards.
• Compliance & Record Keeping: Enforce adherence to company policies and maintain all necessary records to meet internal and external audit requirements. Safeguard files, transactions, and audit trails while upholding office procedures.
• Periodic Business Activities: Assist in critical periodic business activities, including month-end, quarter-end, and year-end close processes, ensuring accuracy and timeliness.
• Performance Metrics: Ensure the achievement of key performance metrics, continuously striving for excellence and operational efficiency within the accounts receivable function.