Responsible for handling client travel service support and promoting and cross-selling various travel and tour packages.

The ideal candidate will develop relationships with key accounts to maximize revenue and client retention. You act as a consultant by developing account strategies that provide the greatest opportunities to drive revenue.

The ideal candidate will develop relationships with key accounts to maximize revenue and client retention. You act as a consultant by developing account strategies that provide the greatest opportunities to drive revenue.

Responsible for handling client travel service support and promoting and cross-selling various travel and tour packages.

Team Summary

Client Services provides industry-leading operational support to Visa's clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa's clients, providing expertise to support and successfully grow their business.

What the Client Success Consultant does at Visa:

As a Client Success Consultant based in Manila, you will be leading Client Services operational engagement for Visa clients in South East Asia (IPVMC), serving as an operational/technical consultant for Visa Government Solutions, Commercial Solutions and Money Movement products. This is an individual contributor role working independently under limited supervision and requires strong execution, technical knowledge, analytical skills, and relationship management with key stakeholders and clients.

The Consultant is the face of Visa's support organization to Visa's clients, which can include FIs, Fintech, Third Party Enablers, Corporates, Government Entities, NGOs, SMBs, and Govtech players. The role holder represent these clients internally to business, product and technology teams. You will need to have a strong collaborative mindset, strong technical aptitude along with executive level written and oral communications skills. In addition to these skills, a Consultant will need to have strong analytical skills and is required to become technical knowledge expert to multi-functional business teams around them.

You will be accountable for supporting clients in South East Asia (IPVMC) for all products relating to Visa Government Solutions, Commercial Solutions and Money Movement products. This includes managing the operational side of the client relationship and identifying and enabling the right services and capabilities to drive growth and optimization.

In this role, you are expected to:

• Provide high value customer service support on day-to-day items to Visa Clients and internal staff to ensure customer expectations are exceeded. Be the voice of the client.

• Act as liaison for the client. Oversee and facilitate as single touchpoint for non-traditional client as governments, NGO, SMBs, Govtech, when solutions require multiple Visa delivery teams. Provide problem management, proactive identification of processing efficiencies, service change support and system enhancement support.

• Support their bespoke models and address sensitive topics on highly strategic programs involving government entities/officials and humanitarian aid programs involving vulnerable people/refugees.

• Proactively notify clients regarding any widespread or business critical problems with the application, and leads internal and external recovery efforts of product and/or processing service interruptions.

• Participate in cross functional customer service delivery initiatives across clients and Visa internal teams.

• Coordinate internal resources to accomplish Visa and client objectives.

• Drive problem and communication management for any critical issue affecting a client, or client issue affecting Visa

• Build and enhance positive working relationships with key clients and internal stakeholders.

• Project manage and lead enablement activities for existing and new products introduced to the market, tapping on Global and Regional resources for execution.

• Engage Technology and Product organizations to regularly review and identify permanent solutions to frequently encountered operational issues.

• Educate and train clients on best practices for Visa Government Solutions, Commercial Solutions and Money Movement products.

• Represent difficult and mildly complex customer change requests, system or operational requirements. negotiate and manage expectations internally and externally

• Develop and manage operational initiatives, special projects and client-driven continuous improvement plans.

• Identify and implement opportunities to improve the client experience by streamlining operational processes.

• Understand and support market strategies, develop and track account and client success plans

Why this is important to Visa

The Consultant is vital in helping Visa to deliver against the operational needs of a key market, allowing us to provide the right support and partnership that recognises client specific requirements. This role provides an excellent opportunity to grow Visa's business in South East Asia (IPVMC) by driving value to our clients through effective enablement and customer centric support.

What you will need:

We are looking for an individual who brings breadth of experience, a curiosity about payments, is results-driven and client focused. As a candidate, you should have:

• Strong communications skills in English to support portfolio of clients from South East Asia (IPVMC). Proficiency in additional South East Asian languages such as Bahasa Indonesia and Khmer will be advantageous.

• A Bachelor's Degree or equivalent qualification minimum of 10 years of experience with roles in Support, Pre-sales and Project Management in the financial services, payment industry, software or information services is required

• Strong technical aptitude with the ability to absorb technical information and apply it to business solutions

• Self-motivated with the ability to work under pressure

• Stakeholder management with a diplomatic approach and customer service focus, while possessing a collaborative teamwork spirit and proven abilities in organizational, conceptual, and logical problem solving

• Customer and business focus with proven ability to establish productive working relationships with staff and management at all levels. Demonstrated ability to articulate complex technical terms or processes into business language

• Ability to set priorities and manage customer expectations, and work both as part of a team and independently

• Strong interpersonal skills and proven abilities in negotiating with and influencing clients and staff at the working level

• Excellent time management, organization, and planning skills

• Excellent verbal, written, presentation and interpersonal skills are required.

What will also help:

• A preferred candidate would have a broad operational experience relating to card, issuing and acquiring solutions as well as remittances. They should be able to relate operational needs of the client to their business drivers. They would be committed to excelling with partners, with a record of accomplishment in understanding, anticipating and delivering the client's needs. The ideal candidate would lead by example, taking accountability to organize across the company to deliver at the highest standard.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Consultant Engagement Representative is responsible for providing an exceptional experience through best-in-class service! You will manage the Consultant/Contractor experience throughout the assignment life-cycle and proactively manage communication-related to essential job functions. Additionally, you will ensure our consultants receive superior support for all job-related questions, concerns, or issues.

The Consultant Engagement Representative will work with all appropriate Allegis Operating Company (OpCo) support teams to address Consultant/Contractor questions and requests. 

Your duties may include, but are not limited to:

• Introduce the Communities and Mobile App WIIFM to consultant – activate profile while on call
• Introduce Consultant/Contractor Care Survey NPS Program
  • Use a script for Onboarding, Check-in, and Offboarding Surveys
• Discuss open End Date Review, Job Inquiry, Refer a Friend Cases from Communities Site & Mobile App
• Partner with the Talent Experience Team to drive service in supporting accounts.
• Weekly call with the Talent Experience Team in the US to stay on top of cases, consultant issues, etc.
  • Reinforce what is working well, address what is not
• Engage in monthly Service Touchpoints with the consultants
  • Use STP scripts
• Directing Consultants/Contractors to Communities within Connected when receiving referrals
• Communicate with peers by sharing “best practices” and providing accurate, thorough documentation on consultants in applicant tracking systems or other documentation tools (i.e Connected)
• Subject matter expert in the Talent Experience Program
• Utilizing Connected real-time to document all Consultant/Contractor communication

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Overview of the role

Design practice solutions to ensure engagements meet client needs, business requirements and future business growth objectives.

What you will be doing

• Defines, maintains and enhances practice offering to support business objectives, strategic development roadmap and client business needs.

• Designs, enhances and implements practice offering to support specific client requirements and address market opportunities.

• Consults with sales, account management and client on the appropriate practice offering to meet specific client requirements and strategic business needs.

• Consults with clients on the most strategic technology projects within a practice area.

• Serves as pre-sales support specialist as needed with sales and account management to create and close sales opportunities. May include developing proposals/statements of work, negotiating pricing, planning engagement projects and delivering prospect presentations.

• Collaborates with internal stakeholders, e.g., product management, development, sales, and senior management to define and support assigned practice area.

• Nurtures relationships, defines consulting engagements to support relationship needs and sells the initiative.

• Maintains quality client relationships with both internal and external clients to gain referrals for new clients and achieve excellent client satisfaction and client loyalty.

• Identifies business process improvements for increased efficiency and enhanced client experience.

• Ensures practice provides industry thought leadership.

• Mentors and develops resources to grow practice knowledge among services organization.

• Researches and resolves critical issues related to practice in a timely and professional manner.

• Provides technical and business domain expertise.

• Works directly with clients and may travel to client sites.

• Other related duties assigned as needed.

What you bring

•  Project Management and consulting background for Large complex multiple projects Industry practices

•  Good business acumen

•  Experience of treasury management system implementation and professional services for corporates and/or banking and financial services is preferred

•  Upper stakeholder management

•  Sales support experience
• Negotiation skills regarding complex issues
• Adaptable and able to show good performance in fast-paced, changing business environments
• Strives for continuous improvement
• Honest, ethical, and consistent in word and deed

What we offer

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits.

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
 
About the role: 
As a Technology Business Consultant, you’ll contribute to a critical component of our success. While working closely with clients and internal teams to deliver innovative, new solutions that meet their needs and help advance the way the world pays, banks and invests.  
 
What you will be doing: 

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Overview of the role

Design practice solutions to ensure engagements meet client needs, business requirements and future business growth objectives.

What you will be doing

• Defines, maintains and enhances practice offering to support business objectives, strategic development roadmap and client business needs.

• Designs, enhances and implements practice offering to support specific client requirements and address market opportunities.

• Consults with sales, account management and client on the appropriate practice offering to meet specific client requirements and strategic business needs.

• Consults with clients on the most strategic technology projects within a practice area.

• Serves as pre-sales support specialist as needed with sales and account management to create and close sales opportunities. May include developing proposals/statements of work, negotiating pricing, planning engagement projects and delivering prospect presentations.

• Collaborates with internal stakeholders, e.g., product management, development, sales, and senior management to define and support assigned practice area.

• Nurtures relationships, defines consulting engagements to support relationship needs and sells the initiative.

• Maintains quality client relationships with both internal and external clients to gain referrals for new clients and achieve excellent client satisfaction and client loyalty.

• Identifies business process improvements for increased efficiency and enhanced client experience.

• Ensures practice provides industry thought leadership.

• Mentors and develops resources to grow practice knowledge among services organization.

• Researches and resolves critical issues related to practice in a timely and professional manner.

• Provides technical and business domain expertise.

• Works directly with clients and may travel to client sites.

• Other related duties assigned as needed.

What you bring

•  Project Management and consulting background for Large complex multiple projects Industry practices

•  Good business acumen

•  Experience of treasury management system implementation and professional services for corporates and/or banking and financial services is preferred

•  Upper stakeholder management

•  Sales support experience
• Negotiation skills regarding complex issues
• Adaptable and able to show good performance in fast-paced, changing business environments
• Strives for continuous improvement
• Honest, ethical, and consistent in word and deed

What we offer

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits.

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The Senior Talent Consultant provides strategic talent sourcing solutions to Cielo’s sourcing teams and hiring teams in client organizations. They collaborate closely with senior leadership and HR teams to understand business objectives and hiring plans, and they design comprehensive talent attraction strategies. Their expertise lies in leveraging industry insights and best practices to create a competitive advantage in acquiring the right talent to support growth and success.

Location: Manila, PH
Language Requirement: English
Specific need/s: Minimum 5 years of Recruiting/Sourcing experience
Work arrangement: Hybrid
Shift schedule: 3rd shift

Duties and Responsibilities:

• Collaborating with senior leadership and HR teams to understand the client’s workforce needs and developing strategic talent attraction plans aligned with those business objectives.
• Collaborates with recruiters and hiring leaders to oversee recruitment processes, including job profiling, candidate sourcing, assessment, and selection, while ensuring a positive candidate experience throughout.
• Promoting the employer brand to attract top talent, showcasing the organization as an employer of choice on the market.
• Conducting in-depth market research to understand talent trends, industry benchmarks and best practices, providing valuable insight to recruiters, sourcers and hiring teams to improve recruitment strategies.
• Building and maintaining a pipeline of potential candidates for critical and high-demand positions, ensuring a continuous supply of qualified talent.
• Screening candidates via effective interview and selection methods, including competency-based questions and assessment tools.
• Championing diversity and inclusion efforts by promoting inclusive hiring practices and ensuring diverse candidate slates.
• Utilizing data analytics and sourcing metrics to evaluate the effectiveness of talent attraction strategies and make data-driven decisions for process improvement.
• Managing relationships with external recruitment agencies, job boards, and other vendors, as well as liaising with hiring managers and other stakeholders to ensure smooth sourcing operations.
• Ensuring compliance with relevant labour laws, industry regulations and data privacy regulations throughout own and team recruitment processes.
• Representing the client’s organization at networking events, job fairs, and industry conferences to expand the talent network and promote the employer brand.
• Staying updated with emerging trends, technologies, and best practices in talent attraction to continually enhance sourcing solutions.
• Acting as a Subject Matter Expert (SME) and supporting the Delivery Lead with daily coaching and direction to the team they are a part of, including leading team huddles to ensure information is shared appropriately.
• Acting as the first line of escalation to ensure appropriate levels of sourcing leadership are informed and involved in the solutioning.
• Assisting the Delivery Lead in onboarding and training new team members.
• Identifying areas for process improvement within the talent sourcing function and suggesting innovative ways to enhance recruitment efficiency.

• Oversee daily cash transactions, including advances, liquidations, reconciliations, and reports
• Oversee accounts payable functions and ensure invoices and statements are paid in a timely manner with proper receipts or documentation to account for them
• Ensure that all transactions are documented and reported to the external accountants and the PETA Foundation’s Finance Department on a weekly and monthly basis
• Perform cash flow analysis
• Oversee foreign currencies and reconcile monthly 
• Oversee payroll, including reviews, approval, and distribution
• Liaise with accountants on payroll changes, including new hires and terminations
• Handle monthly invoices and reimbursements for contractors
• Manage taxation issues and ensure compliance with tax regulations
• Assist with the preparation and filing of quarterly taxes
• Act as the main contact for bankers, auditors, consultants, vendors, and service providers
• Provide support for audits
• Contribute to budget planning, as needed
• Analyze, investigate, and correct accounting entries
• Maintain a list of governmental registration renewals and ensure filings are completed on time
• Supervise the bookkeeper
• Create and maintain standard operating procedures
• Perform any other duties assigned by the supervisor

Your key tasks 

• Identify pain points for Finance Leadership, collaborate across finance organization and deliver projects / initiatives.
• Work Closely with technical team to develop the proper solution as business needs.
• Create documentation for new business project proposals and use cases.
• Break down complex tasks into simple easy to understand language.
• Leading Weekly Team meetings & driving discussions.
• Communicate project guidelines between business, IT and executive teams.
• Provide updates on project outcomes to Finance Leadership.
• Formulate Business Cases and drive the improvements across organization.
• Work closely with business stakeholders and technical team on use cases
• Communicate and drive the adoption and alignment of standards, policies and procedures across the project.
• Oversee the implementation of new technology and systems.
• Run workshops and training sessions.
• Explore different solutions, their risks, benefits and impacts.
• Proposing solutions to an organization's leaders and keeping them updated with progress.
• Creating documents to outline the proposed changes and the steps involved.
• Ensuring the changes are made – for example, by overseeing the implementation of new technology or a new approach.

The Senior Talent Consultant provides strategic talent sourcing solutions to Cielo’s sourcing teams and hiring teams in client organizations. They collaborate closely with senior leadership and HR teams to understand business objectives and hiring plans, and they design comprehensive talent attraction strategies. Their expertise lies in leveraging industry insights and best practices to create a competitive advantage in acquiring the right talent to support growth and success.

Location: Manila, PH
Language Requirement: English
Specific need/s: Sourcing background at least 5yrs with Healthcare industry scope
Work arrangement: Hybrid. Based in Manila, PH only
Shift schedule: 2nd shift

Duties and Responsibilities:

• Collaborating with senior leadership and HR teams to understand the client’s workforce needs and developing strategic talent attraction plans aligned with those business objectives.
• Collaborates with recruiters and hiring leaders to oversee recruitment processes, including job profiling, candidate sourcing, assessment, and selection, while ensuring a positive candidate experience throughout.
• Promoting the employer brand to attract top talent, showcasing the organization as an employer of choice on the market.
• Conducting in-depth market research to understand talent trends, industry benchmarks and best practices, providing valuable insight to recruiters, sourcers and hiring teams to improve recruitment strategies.
• Building and maintaining a pipeline of potential candidates for critical and high-demand positions, ensuring a continuous supply of qualified talent.
• Screening candidates via effective interview and selection methods, including competency-based questions and assessment tools.
• Championing diversity and inclusion efforts by promoting inclusive hiring practices and ensuring diverse candidate slates.
• Utilizing data analytics and sourcing metrics to evaluate the effectiveness of talent attraction strategies and make data-driven decisions for process improvement.
• Managing relationships with external recruitment agencies, job boards, and other vendors, as well as liaising with hiring managers and other stakeholders to ensure smooth sourcing operations.
• Ensuring compliance with relevant labour laws, industry regulations and data privacy regulations throughout own and team recruitment processes.
• Representing the client’s organization at networking events, job fairs, and industry conferences to expand the talent network and promote the employer brand.
• Staying updated with emerging trends, technologies, and best practices in talent attraction to continually enhance sourcing solutions.
• Acting as a Subject Matter Expert (SME) and supporting the Delivery Lead with daily coaching and direction to the team they are a part of, including leading team huddles to ensure information is shared appropriately.
• Acting as the first line of escalation to ensure appropriate levels of sourcing leadership are informed and involved in the solutioning.
• Assisting the Delivery Lead in onboarding and training new team members.
• Identifying areas for process improvement within the talent sourcing function and suggesting innovative ways to enhance recruitment efficiency.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?
 

About the role:
As a Technical Solution Consultant you will work with leading edge technology as you build innovative fintech products that change the way the world pays, banks and invests. This will involve developing core versions of software applications, identifying client requirements and technical specifications, identify the functional solution, propose new solutions, troubleshoot functional and performance related issues, interacting with engineering groups and training clients on applications along with providing technical development support to
our major banking clients.

What you will be doing:

• Design system Integration, Functional Design, propose new business and design logic, develop complex modules, define Java/API standards/design/develop reusable modules, troubleshooting functional and performance issues through working alongside the technical lead and support center to manage production incidents.

• Interacting with product managers and users to define requirements and modifications

• Participating in software design meetings to determine technical requirements

• What you will need:

What you will need

• At least 10 years of experience as an IT Technical Solution Consultant working on API design and Development, API standards, Cloud deployment, Deployment of applications with PostgreSQL on cloud architecture standards for solution deployment

• Strong background with Java, API Designs, using Cloud Technologies

• Must have led or participated in defining and implementing business solutions for multiple projects in software development and client implementations

• Experience with end-to-end systems development life cycle and standards

• Proficiency in solutions design and requirements definition disciplines

• A bachelor’s or Master's degree in computer engineering, computer science or other related disciplines

Added bonus if you have:

What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• Flexible working arrangement ang schedule.

• Regional exposure and be part of a learning environment.

• A voice in the future of fintech

• A flexible and collaborative workspace

• Competitive salary and benefits including medical insurance and

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

At Assistantly, we're dedicated to empowering businesses with global talent and creating strong partnerships between clients and our talented unicorns. We believe in transparency, kindness, and fostering an environment where everyone can achieve their full potential.

Be part of our dynamic

Why Assistantly: At Assistantly, we're dedicated to connecting talented professionals like you with rewarding opportunities across various industries. When you partner with our forward-thinking team, you'll gain access to a diverse range of roles, from administrative positions to executive support, all tailored to match your unique skills and aspirations. Become a unicorn and unlock the potential for meaningful career advancement and personal development.

• Permanent WFH opportunities
• Part-Time, Full-Time
• Health & Wellness Allowance
• Paid Time Off (PTO) Yearly
• Monthly Bonus Drawings
• Loyalty & Performance Bonuses
• Profit Sharing
• Professional Development/Training
• Community of Unicorns

We are seeking a skilled SAP consultant with expertise in the FI and CO modules : 

• The role involves both project and support work, including managing smaller support projects and handling change requests
• Gathering and documenting functional requirements.
• Managing and supporting projects related to the SAP FI and CO modules.

The Senior Talent Consultant provides strategic talent sourcing solutions to Cielo’s sourcing teams and hiring teams in client organizations. They collaborate closely with senior leadership and HR teams to understand business objectives and hiring plans, and they design comprehensive talent attraction strategies. Their expertise lies in leveraging industry insights and best practices to create a competitive advantage in acquiring the right talent to support growth and success.

Location: Manila, PH
Language Requirement: English
Specific need/s: Sourcing background at least 5yrs with Healthcare industry scope
Work arrangement: Hybrid. Based in Manila, PH only
Shift schedule: 3rd shift

Duties and Responsibilities:

• Collaborating with senior leadership and HR teams to understand the client’s workforce needs and developing strategic talent attraction plans aligned with those business objectives.
• Collaborates with recruiters and hiring leaders to oversee recruitment processes, including job profiling, candidate sourcing, assessment, and selection, while ensuring a positive candidate experience throughout.
• Promoting the employer brand to attract top talent, showcasing the organization as an employer of choice on the market.
• Conducting in-depth market research to understand talent trends, industry benchmarks and best practices, providing valuable insight to recruiters, sourcers and hiring teams to improve recruitment strategies.
• Building and maintaining a pipeline of potential candidates for critical and high-demand positions, ensuring a continuous supply of qualified talent.
• Screening candidates via effective interview and selection methods, including competency-based questions and assessment tools.
• Championing diversity and inclusion efforts by promoting inclusive hiring practices and ensuring diverse candidate slates.
• Utilizing data analytics and sourcing metrics to evaluate the effectiveness of talent attraction strategies and make data-driven decisions for process improvement.
• Managing relationships with external recruitment agencies, job boards, and other vendors, as well as liaising with hiring managers and other stakeholders to ensure smooth sourcing operations.
• Ensuring compliance with relevant labour laws, industry regulations and data privacy regulations throughout own and team recruitment processes.
• Representing the client’s organization at networking events, job fairs, and industry conferences to expand the talent network and promote the employer brand.
• Staying updated with emerging trends, technologies, and best practices in talent attraction to continually enhance sourcing solutions.
• Acting as a Subject Matter Expert (SME) and supporting the Delivery Lead with daily coaching and direction to the team they are a part of, including leading team huddles to ensure information is shared appropriately.
• Acting as the first line of escalation to ensure appropriate levels of sourcing leadership are informed and involved in the solutioning.
• Assisting the Delivery Lead in onboarding and training new team members.
• Identifying areas for process improvement within the talent sourcing function and suggesting innovative ways to enhance recruitment efficiency.

The Sr. Financial Accountant will be the key figure responsible for the financial operations of our client’s e-commerce businesses. This role requires expertise in managing the finances of similar 7-8-figure e-commerce companies and familiarity with e-commerce platforms and financial tools. The ideal candidate will ensure accurate financial reporting, and compliance with UK and USA financial regulations, and provide valuable insights through detailed financial analysis.

Key Responsibilities:

• Perform weekly bookkeeping duties.
• Prepare monthly management account reports, detailing metrics such as gross profit, net profit, MER, LTV, and New Vs Repeat Purchases.
• Conduct revenue forecasting per product line.
• Liaise with UK and USA accounts to ensure timely filing of all required documents.
• Perform monthly checks and balances to maintain accurate accounting records.
• Manage UK filing requirements, including confirmation statements, VAT, and end-of-year tax returns.
• Manage USA filing requirements, including state income and sales tax filings, and federal tax returns.
   

Purchase to Pay (60%)

• Post vendor bills and ensure proper charging to expense accounts and projects.
• Verify and approve expense reports and matching it with approved Purchase Requests.
• Processing approved AP invoices, credit cards, fund transfer and expense reports thru scheduled payments by EFT/ACH/wire and ensuring payments are accounted for and posted.
• Reconcile and monitor credit card transactions.
• Monitor Accounts Payable email inbox and handling of vendor inquiries.
• Clearing aged items from monthly AP reconciliations and resolving disputes.
• Perform JSOX controls related to the P2P process.

General Accounting & Other (40%)

• Billing – provide assistance to the Billing team on the creation of Credit Memos and sending out invoices to clients via portals or email, as needed.
• Sales taxes – ensure tax codes on sales transactions are properly setup and sales taxes are filed and paid in a timely manner.
• Treasury – keep track of Fx exposure by preparing monthly report and hedge exposure, as needed.
• Provide assistance on monthly financial closing and audits.
• Perform Blackline reconciliations.
• Support the Finance department in improving current processes.
• Support special projects as required.
• Continue professional development.

What an Advanced Technical Solutions, Consultant does at Visa:

The Advanced Technical Solutions Consultant will analyze and consolidate performance data and statistics. The individual will support the customer implementation and customer support groups in designing integration solutions, troubleshooting issues, and analyzing data to contribute to Visa goals and initiatives. The role will manage escalations from other work groups within the CS Organization, relating to the Risk and Identity Solution product offerings, as well as maintain and follow processes involving departments outside of the CS Group. 

Work streams covered by this role are scheduled, proactive and reactive in nature, making this one of the most varied, flexible roles within the company. The role carries implicit seniority, so while there is no management of staff, the individual will be required to offer training and coaching to junior engineers and present technical issues to non-technical colleagues at all levels within the organization. This role reports into the Director of Customer Support for Risk and Identity Solutions.

In this role, you are expected to:

• Field escalated tickets from VCAS and CCA (Authentication Solutions) support teams globally.

• Support, debug and troubleshoot existing applications and database issues.

• Claim and manage highly technical (API related, Developer centric) escalations from clients and CS teams. Utilize CS documentation, usage of test accounts, and knowledge of the RAIS products to resolve multiple and concurrent issues in a timely manner.  

• Participate in customer troubleshooting escalations and work sessions.

• Troubleshoot product related bugs by reproduction, user testing, log and code analysis.

• Produce and maintain reports (mainly SQL and MS Excel) to support data and KPI requirements.

• Collecting, interpreting, identifying patterns, and trends in sets of data to resolve inquiries.

• Analyze large quantities of data to find trends or patterns of potential issues.

• Design and develop tools for automation and process improvement in various software languages.

• Provide notifications and offer technical troubleshooting to clients impacted by system wide issues.

• Develop software user interfaces using internal tools and frameworks.

• Support, maintain and document software Troubleshooting for VRM and VAA

• Execute and work through Incident Management for priority client inquiries in region. 

• Responsible to be a subject matter expert in the following areas including but not limited to:

  • Cardinal Consumer Authentication (CCA)

  • Visa Consumer Authentication Solutions(VCAS)

• Processing customer feedback and bug reports

• Ensure tickets are responded to and in accordance with customer-defined Service Level Agreements (SLAs) – Response, Update, and Resolution SLAs

• This job requires you to interact with a variety of global teams to identify and resolve issues affecting all tiers of clients. These teams include Technical Solution, Product, Engineering, Data Scientist, Operations, Sales, and Technical Account Managers (TAMs).

Additional Responsibilities:

• Experience in internal and external customer communication

• Work with software engineering on issues that cannot be resolved to identify a root cause problem.

• Off hours on-call availability when required

• Other duties as assigned by management.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Overview of the role

Design practice solutions to ensure engagements meet client needs, business requirements and future business growth objectives.

What you will be doing

• Defines, maintains and enhances practice offering to support business objectives, strategic development roadmap and client business needs.

• Designs, enhances and implements practice offering to support specific client requirements and address market opportunities.

• Consults with sales, account management and client on the appropriate practice offering to meet specific client requirements and strategic business needs.

• Consults with clients on the most strategic technology projects within a practice area.

• Serves as pre-sales support specialist as needed with sales and account management to create and close sales opportunities. May include developing proposals/statements of work, negotiating pricing, planning engagement projects and delivering prospect presentations.

• Collaborates with internal stakeholders, e.g., product management, development, sales, and senior management to define and support assigned practice area.

• Nurtures relationships, defines consulting engagements to support relationship needs and sells the initiative.

• Maintains quality client relationships with both internal and external clients to gain referrals for new clients and achieve excellent client satisfaction and client loyalty.

• Identifies business process improvements for increased efficiency and enhanced client experience.

• Ensures practice provides industry thought leadership.

• Mentors and develops resources to grow practice knowledge among services organization.

• Researches and resolves critical issues related to practice in a timely and professional manner.

• Provides technical and business domain expertise.

• Works directly with clients and may travel to client sites.

• Other related duties assigned as needed.

What you bring

•  Project Management and consulting background for Large complex multiple projects Industry practices

•  Good business acumen

•  Experience of treasury management system implementation and professional services for corporates and/or banking and financial services is preferred

•  Upper stakeholder management

•  Sales support experience
• Negotiation skills regarding complex issues
• Adaptable and able to show good performance in fast-paced, changing business environments
• Strives for continuous improvement
• Honest, ethical, and consistent in word and deed

What we offer

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits.

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Responsibilities:

• Help evaluate our goals from multiple teams and develop strategies for tracking success.
• You will work with our client Lead to consult on web analytics platform selection, implementation, and remediation.
• You will lead the installation, configuration, and debugging of web analytics services like Google Analytics and Adobe Marketing Cloud.
• You will lead a team in tag implementation, rule development, and data layer analysis using platforms like Google Tag Manager, Adobe Launch, or Tealium.
• You will develop client documentation detailing page code and data layer requirements to support business analysis needs.
• You will perform or provide oversight of quality assurance tests on tracking implementations.
• Advise clients on solutions for their Web analytics needs.
• Coordinate with multiple parties to share key decision-making metrics with stakeholders.
• Provide web analytics training and knowledge sharing for clients and the project team.
• Familiar with deploying and testing analytics tools in mobile apps, using the Firebase SDK.
• Experience with development environments and tools for building iOS or Android apps, including XCode and Android Studio.
• Experience with Swift, Objective-C, Kotlin or Java programming languages in the context of mobile applications.
• This is a client-facing role. As many of our clients are in the Eastern, Pacific, or Central time zone, you will need to be available during AST, EST, PT or CST hours.
• You will report to the Manager of Analytics Implemetations team.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
 
About the role: 
As a Technology Business Consultant, you’ll contribute to a critical component of our success. While working closely with clients and internal teams to deliver innovative, new solutions that meet their needs and help advance the way the world pays, banks and invests.  
 
What you will be doing: 

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
 
About the role: 
As a Technology Business Consultant, you’ll contribute to a critical component of our success. While working closely with clients and internal teams to deliver innovative, new solutions that meet their needs and help advance the way the world pays, banks and invests.  
 
What you will be doing: 

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass