We are looking for an organized and detail-oriented Legal Assistant to join our team in Pasay City, Philippines. The successful candidate will play a key role in providing high-quality services to our business clients. The work will focus primarily on contract management operations, such as archiving contracts in Microsoft Dynamics, responding to requests for copies of contracts from lawyers and other stakeholders, and working with members of the legal and account teams to ensure the contracts being archived have all the required documents and profile information.

Responsibilities:

• Maintain an organized and up-to-date contract database using Microsoft Dynamics.

• Work closely with legal teams, client contract management (CCM), and account teams to ensure all contracts being archived are complete and attributes being tracked are accurately entered.

• Respond promptly to requests for copies of contracts from lawyers and other stakeholders.

• Utilize available approved tools, such as Copilot & Visa secure ChatGPT to extract attributes from contracts for proper archiving.

• Collaborate with other team members to improve and streamline the contract archiving process.

• Report metrics such as volumes monthly or as requested.

• Assist with tracking variances and/or exceptions and reporting such variances and/or exceptions monthly or as requested.

• Provide guidance and support to junior legal assistant.

• Perform other related duties as assigned.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

PLEASE NOTE: We are currently only considering candidates who are based in the Philippines

Job Title: Operations and Executive Assistant

Working Hours: Flexible as long as the hired candidate is able to work 4 hours UK time Zone the remaining hours can be flexible.

Salary Range: $900 - $1400 per month

Role Overview:

 As an Operations Analyst at Appleton Way, you will play a key role in the heart of our operations. This position involves a wide range of responsibilities including sourcing new products, setting up brands on Shopify, managing logistics, and coordinating with stakeholders to ensure the smooth running of our business ventures. You will be expected to bring a mix of analytical skills and creativity to drive improvements and efficiency across our operations.

Duties and Responsibilities:

• Conduct market research to identify new product opportunities and eCommerce trends.
• Assist in setting up and optimizing eCommerce stores on Shopify.
• Analyse logistics and supply chain processes to identify areas for improvement.
• Collaborate with internal and external stakeholders to ensure project timelines and expectations are met.
• Prepare and present reports on operational performance and project progress.
• Support the development and implementation of operational strategies.
• You should be willing to get involved in different parts of the business beyond your core job description.
• Perform General admin/ Executive Assistant responsibilities.

• 3+ years of experience in Operations or a similar role.
• Must be a native or near-native English speaker.
• Strong analytical and problem-solving skills.
• Familiarity with eCommerce platforms, particularly Shopify, is preferred.
• Excellent communication and collaboration skills.
• Ability to work independently in a fully remote environment.
• Proven track record of success in previous roles; experience in operations is a plus but not required.
• Motivated and keen to learn, with a strong work ethic.
• A bachelor's degree in Business, Operations Management, or a related field is desirable.

Holiday: TBD

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-office Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities:

• Receiving and posting payments on accounts, as well as processing refunds and making adjustments to invoices

• At least 6 months BPO experience
• Experience in healthcare/finance is a PLUS!
• Must be detail oriented
• Proficient in using MS Excel
• Ability to multi-task, prioritize, and manage time effectively
• Good verbal and written English skills
• Willing to work onsite in MAKATI
• Amenable working night shifts

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Job title: Executive Assistant

Salary range: 900-1200 USD/month

Schedule: M-F 9AM-5PM EST

ABOUT THE COMPANY

The industry of the client’s company is a recruiting for insurance brokers

Responsibilities:

• This individual will be building out lists of prospective recruits in the insurance agency field, then accessing client's LinkedIn for direct outreach and setting up calls/meetings
• They will then do the same thing for prospective clients with defined criteria
• Research topics and coordinate flights and travel both for work and personal use
• Schedule conversations and meetings for client
• Event planning for work (coordinate get togethers for team and team building activities)
• Coordinate vendors and develop outreach work or capturing sign ups

• Minimum 2 years of experience
• Above Average to Excellent communication and written skills; minor accent is acceptable
• Tools: Office 365, Google Workspace, Google Drive, Notion (big plus), and Sales Force (big plus)
• Must be detail oriented, coachable, friendly, fun, and trustworthy  

We are seeking a Virtual Assistant to support our team with administrative tasks and ensure the efficient operation of our daily operations. The ideal candidate should possess strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously in a remote working environment.

Job Responsibilities

• Handle email correspondence, document organization, and data entry.

• Prepare reports, presentations, and other administrative materials.

• Conduct internet research and compile information as needed.

• Maintain and update schedules, coordinating meetings, appointments, and travel arrangements.

• Ensure timely reminders and assist in time management.

• Schedule and confirm appointments and meetings with clients and stakeholders.

• Coordinate availability between parties involved.

• Act as a point of contact for clients, responding to inquiries and providing assistance.

• Maintain a professional and courteous demeanour in all communications.

• Manage and organize office tasks such as filing, handling calls, and managing basic office supplies.

• Assist in any other administrative tasks as required.

Position: Operations Assistant

Working Hours: Full-time; Eastern Time Zone

Salary Range:  USD 800 - USD 1,000/month

About:

The client is an advertising agency, operational excellence is pivotal to their success. Efficient systems are essential for delivering top-notch service to their clients and boosting their team’s effectiveness.

They are looking for an operations assistant to work directly with their COO to optimize systems, cut costs, and improve employee efficiency. The ideal candidate should have a strong background in workflow documentation and operational streamlining, with a focus on efficiency and clarity.

Tasks:

• Documentation: Taking SOPs from Loom recordings and general comments to granular, specific documentation for our teams. (Thorough documentation for an average of 5 new SOPs a week.)
• Consolidation: Consolidating our marketing and operations technology stack down to Notion and Hubspot and migrating relevant data and templates to these platforms(Roughly 50% of work the first month and then technology maintenance thereafter.)
• Reporting: Taking weekly data from campaigns and turning them into actionable reports for clients (Minimum of 3 per week completed every Friday before 3pm ET.)
• Operationalization: Improving our internal systems in Notion for service deliverability and client communication so they are faster and cheaper (Ongoing process to identify and implement areas of improvement.)
• Project Management: Effectively manage multiple projects (minimum of 3) at any given time and keep Notion tasks up to date on completed work every single day.
• Revisions: Complete and review revisions within 24 hours of receiving feedback on work.

• Must have 1-3 years of experience as an Operations Manager or Assistant.
• Fluency in English with exceptional written and oral communication skills.
• Proficient in using Notion, HubSpot, QuickBooks, and Google Suite.
• Ability to work US hours, preferably Eastern Time (ET).

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Position: Operations Virtual Assistant/Healthcare Virtual Assistant

Client Name: TBD

Company’s Website:TBD

Salary Range: $800 - $1,500/month

Working Schedule: Fulltime, Monday-Friday, 9 AM - 5 PM (CST)

About the role:

The Operations Specialist is responsible for supporting the Care Navigation and Onboarding teams to ensure the company is able to provide outstanding patient experiences. The core responsibilities of the Operations Specialist will be triaging and responding to patient messages, ensuring that information is put into the correct systems, assisting with credentialing applications, ordering medical devices, and assisting with administrative functions.

Responsibilities:

• Responsible for triaging inbound patient messages and responding to a subset that are level-appropriate. 
• Assists with provider onboarding and ensuring we have excellent record keeping by ensuring information goes into the correct systems. 
• Assists with credentialing applications during the onboarding of new providers. 
• Facilitate the ordering of remote monitoring devices via our ordering system.
• Facilitate troubleshooting of remote monitoring devices with patients via our communication systems. 
• Input lab values into our EHR from lab documents received via email/fax. 
• Utilizes sound customer service principles in relating to patients by negotiating effectively, resolving conflicts, seeking management assistance as appropriate, and responding as appropriate. 
• Handles medical records requests and facilitates sending and receiving medical records as needed. 
• Assist with scheduling meetings for providers and patients. 
• Assists with other administrative tasks as needed

• At least 2 years of relevant experience 
• Prior experience in a medical office, hospital, outpatient clinic, or other health care settings. 
• Must have experience working with insurance companies, and have extensive knowledge of different types of coverage and policies
• Excellent customer service skills
• Knowledge of medical terminology 
• Prior experience with credentialing is a plus 
• Prior experience working with customers/patients directly
• Ability to multi-task, detail-oriented, organized ability to maintain accurate records, work quickly to process items in a timely manner, collaborate with others
• Excellent verbal and written communication skills in English
• Excellent organization skills and a self-starter.

The main responsibility will be to assist the Sales Support Manager in providing support for the Sales Director and his/her sales team in their day-to-day business.

Key Responsibilities include:

• Independent, proactive and pragmatic support in day-to-day business including some client’s management
• Independent processing of internal and external correspondence in English
• Independent communication with internal and external stakeholders
• Support for Sales Director and his/her team members to complete the tasks assigned by Sales Support Manager
• Cooperation and collaboration with other departments in case of a need
• Administrative work related to expenses management, data gathering and processing from different sources
• Design of presentation documents and decision templates

Provides assistance to CRO and Production Supervisor. Ensures micro hand adds readiness and accuracy, and monitors micro ingredients and packaging materials availability in the process area. The position is also responsible for contributing to the achievement of the quality objectives of the plant by performing the functions of key positions in the plant.

1. Monitors hand adds inventory and identifies critical ingredients and packaging material during his shift, recommends action plans to Production Supervisor and/or Feedmill Manager. Tracks micro hand adds prepared in his shift and conduct physical inventory and inspection to ensure weight accuracy and correct ingredients are utilized for the specific diet.

2. Check finished goods output to verify and ensure the correct bagging report. Do production posting and other related clerical works.

3. Learns and understands the feed milling processes and develop the skills required to be able to assist the Control Room Operator in;

1.  Materials elevation and process bins management

2. Batching, grinding and mixing operations

3. Pelleting and fat coating operation

4. Bagging operation

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office Associates to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Consolidating and inputting data for analytics reports
• Analyzing and improving processes and applications through critical thinking
• Working with stakeholder to identify process improvements
• Assembling data within agreed timeframes
• Performing quality control checks on applications and data

• At least 6 months experience in Reports Analytics or similar
• Must have extensive MS Excel experience
• Familiar with dashboards, reports, portals, etc
• Good Verbal and Written English Communication skills
• Excellent analytical and problem-solving skills
• Self-driven, ability to work in a fast-paced environment with minimal supervision.
• Willing to work onsite in Shaw, Mandaluyong
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Position : Real Estate Virtual Assistant

Working Hours : Part time; 20 hours/week, Hawaiian Time

Salary: USD 600/month

Responsibilities

● Prepare and execute contracts, agreements, and leases

● Conduct research on properties and real estate market trends

● Help clients with their purchase or sale through listings, property showings, marketing materials, and coordination

● Liaise between clients, real estate agents, and law firms

● Coordinate with other personnel and staff to accomplish operational tasks

● Utilize software and technology to help organize client data and manage files

● Prepare and deliver reports to clients on a regular basis

● Manage short-term rentals using AirDNA

● Underwriting tasks

● Guest communication

● Revenue management using dynamic pricing services (e.g. Wheelhouse)

● Assist with bookkeeping tasks

● Handle and manage confidential information with discretion

● At least 2 years of experience as a real estate virtual assistant.

● Knowledge of real estate transactions and contracts, especially in US real estate.

● Short-term rental underwriting experience preferable

● Good communication and interpersonal skills with a professional demeanor

● Proficient in Google Workspace and Slack is a must.

● Proficiency in using Property Management Software such as Hospitable and Revenue Management Software such as Wheelhouse is a strong advantage.

● Should possess strong organizational, time-management, and project-management skills

● Should display strong attention to detail

● Must be able to work independently with minimal supervision.

• The Sales Consultants are responsible for selling the company's products (various immigration/migration/ visa services) by identifying potential clients, educating prospects on products through calls, and online presentations through webinars, and providing existing customers with exceptional support.

Responsibilities

• Provide general sales support (needs analysis, data review, and product demonstrations)

• Serve as the customer advocate and liaison for product management and development.

• Prepare periodic forecasts and progress updates toward sales goals

• Assess client's profile on what services they are best qualified to sign up

• Schedule meetings and presentations with prospected clients

• Communicate with clients through phone call, email, or chat to offer or explain the services the company offers

• Build rapport with clients and manage negotiations

• Assist clients in securing personal documents needed

• Ensure to hit monthly sales target

• Build and promote strong and long-lasting professional relationships with the clients

• Perform other duties as assigned

General Purpose:

As an Executive Legal Assistant, you will play a vital role in supporting the legal team's efforts in delivering exceptional services to our clients. Your expertise in law firm practices, coupled with your proficiency in Clio Practice Management Software, will be instrumental in ensuring the smooth functioning of our practice. You will collaborate closely with our attorneys and paralegals to manage administrative tasks and contribute to the success of our legal endeavors.

Responsibilities:

• Welcome and interview clients, assess their legal needs, explain legal services, and maintain accurate records.

• Provide administrative support to attorneys and paralegals.

• Draft and proofread legal documents, including wills, trusts, estate plans, probate, personal injury, real estate etc. filings.

• Manage client communication, scheduling appointments, and maintaining confidentiality.

• Assist in organizing and maintaining case files and documents.

• Conduct legal research and compile relevant information for cases.

• Coordinate with clients, opposing counsel, and court personnel as needed.

• Data Entry Management

• Bachelor's degree or equivalent work experience in a legal setting.

• Minimum of 3 years of experience as a Legal Assistant.

• Strong organizational skills with meticulous attention to detail.

• Excellent written and verbal communication skills.

• Ability to work collaboratively in a team-oriented environment.

• Proficient in legal research techniques and using legal databases.

• Discretion in handling confidential and sensitive information.

• Adaptability and a proactive approach to problem-solving.

• Experience supporting C-level executives or senior management.

• Knowledge of legal industry-specific terminology and trends.

• Work From Home (Mon-Fri; 10:00 AM - 7:00 PM EST)
• Must be amenable to work in a night shift schedule
• Benefits Package from Day One including HMO coverage
• Paid Time Off and Quarterly Sick-Leave Conversion
• Paid Government Mandated Benefits (SSS, PHIC, Pag-IBIG)

Salary: P60,000 to P80,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 06:00 PM EST)

What are we looking for?

Skills Required:

• Proven experience as an Executive Legal Assistant
• Proficient in using Dropbox and other document management systems
• Excellent written and oral communication skills

Nice to Have:

• Experience with CLIO practice management software highly preferred
• Experience with Lawmatics software highly preferred
• Knowledge of trademark process is a plus

What will you do?

• Provide administrative support to the team remotely.
• Perform clerical tasks such as organizing electronic files, managing emails, and scheduling appointments.
• Utilize electronic document management systems to maintain and update important files and documents.
• Assist with project management tasks, including coordinating deadlines and tracking progress.
• Conduct data entry and maintain accurate records of information.
• Interact daily with prospective clients, current clients, and attorneys via electronic means.
• Manage prospective client intake process (including onboarding).
• Proofread documents for errors and ensure they adhere to company standards.
• Conduct online research for legal and general information.
• Communicate with current clients about matters and billing.
• Assist firm's marketing activities, including social media management.
• Create copy for and scheduling of posts on firm's social media platforms.
• Manage firm's social media platforms, including responding to mentions and comments on firm's social media platforms, responding in a timely manner.
• Assist in preparing and filing trademark applications with the USPTO and other authorities.
• Maintain firm's trademark docket.
• Proofread and format legal documents (ex. contracts).
• Prioritize tasks effectively and meet deadlines.
• Provide support to firm in various administrative tasks and legal matters as needed.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client --- A bicoastal, virtual business and entertainment law firm that provides legal support to all types of creatives (including podcasters, influencers, dancers, bloggers, and content creators) and entrepreneurs during every step of their business journeys.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Although no two days are ever the same, there are some things that as a cash office responsible you can expect to be involved in, including

• Offering customers a high level of service, through styling advice, product knowledge and store experience
• Opening and closing the store and supporting the other members of the management team when required
• Processing and banking daily sales
• Inputting payroll
• Taking ownership for the store audit result and training others on store operations
• Receiving and processing deliveries
• Replenishment
• Being a COS brand ambassador and providing the best experience for our customers

As the Operations Admin Assistant you must:

• Do necessary reports related to sales of the stores
• Coordinates with the respective departments regarding the concerns in the Operations.
• Establish quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated, identifies opportunities for improvements.
• Review, analyze, and evaluate business procedures.
• Ensures the work environment is adequate and safe.
• Implements policies and procedures that will improve day-to-day operations.
• Oversees sales activities, purchasing, and inventory, ensuring each is reaching its goals set by leadership.
• Plans, directs, controls, implements, evaluates, monitors, and forecasts each brand's budget and cost of sales to achieve financial objectives.
• Communicates and explains new directives, policies or procedures to OMs / AOMs.
• Improves customer service and satisfaction through policy and procedural changes.
• Leads Coordination and integration of efforts among operations and other departments.
• Project a positive image of the organization to employees, customers, industry and community.

OBJECTIVES & RESPONSIBILITIES OF THE JOB:

• Manage scheduling for company executive(s)
• Draft, review, and send communications on behalf of company executive(s)
• Organize and prepare for meetings, including gathering documents and attending to logistics of meetings
• Answer and respond to phone calls, communicate messages and information to the executive
• Prioritize emails and respond when necessary
• Coordinate travel arrangements
• Maintain various records and documents for company executive(s).

Your team will be your key focus, developing their skills and knowledge and build strong customer relationships with existing and new clients gaining insight into their needs and delivering customer-centric solutions.

You’ll be highly organized, pay close attention to detail and know your subject matter as you will reviewing all reporting requirements, including financial statements and ad-hoc client deliverables.

Building strong and effective relationships with colleagues and the wider business is an essential.  You’ll also need to be thorough in all you do, using your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.   

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

AECOM is seeking an Administrative Assistant to be based in Manila, Philippines

Job Description: 

The Administrative Assistant will provide administrative support to one or more managers within a group, office or business unit including some of or all of the following: prepares or proofs correspondence, forms, spreadsheets, or documents, schedules meetings, makes travel arrangements, and/or maintain inventory of office supplies.

• Assist in general administrative tasks and may provide support to other Executive Assistants
• Creates and maintains reports, spreadsheets, and other necessary documents in response to and in anticipation of department’s needs
• Prepares, reviews, submits and tracks expense reports for reimbursements
• Enters, tracks and processes departmental expenses and invoices for payment
• Sharepoint database administration
• Organize and manage Team shared files
• Processes documents for other departments as needed
• Assist in the development and update of project administrative procedures
• Reroutes documents to other approvers when necessary
• Perform other related projects and duties as assigned

LOOKING FOR FILIPINO CANDIDATES

Position : Paralegal Assistant

Work Hours (Client) : 7am to 4pm ET | Mon - Fri

Work Hours (MNL) : 7pm to 4am MNL | Mon - Fri

Holidays : PH Regular and Special Non Working holidays

Pay Range : $800 - $1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

SOUTH FLORIDA’S COMMERCIAL DOOR & GLASS SPECIALISTS SINCE 1955

a single source provider coordinating our in-house product and service groups while leveraging decades of experience and partner-vendor relationships to deliver a high-value client experience.

Duties and Responsibilities:

• Review Contracts: Read and understand the details in various contracts. Identify any issues that might be problematic.
• Revise Contracts: Make changes in a legal fashion to contracts to protect the interests of their employer or client. This includes altering terms, adding new clauses, or removing sections as needed.
• Communicate: Contact with clients, DD&G co-workers, and other parties.
• Organize: Keep all contracts and related documents well-organized. Use databases or filing systems to track contracts’ statuses.

Minimum Requirements:

• Bachelor's degree in Paralegal Studies or related field
• Must have a total of  5+ years of related relevant paralegal experience of which 2+ years is specific paralegal experience preffered
• Paralegal-related experience must be remote, having worked with US companies following US Timezone
• Excellent organizational and communication skills
• Ability to work with confidential documents
• Proficiency in Google Workspace and Microsoft Office
• Attention to detail and accuracy
• Strong research skills.

Scope of Position

Manages distribution product for the branch. The distribution manager seeks new distribution services opportunities and cooperates with sales to turn new opportunities into profitable business.

Major Duties and Responsibilities

• Review and support with day-to-day quotations
• Support product with checking local charges and agreement quotes to ensure we minimize potential branch losses
• Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team.
• Attend the weekly branch Sales meeting and facilitate discussions on market updates and trends
• Take an active role in the transition of new business/ updates to existing business.
• Grow department Revenue in line with District budget target and management expectations.
• Supporting with BNP, AJAX, CLH, and internal financial reports to ensure that the department is showing clean financial accounting throughout all financial reports.
• Manage dept PnL
• Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.
• Be open to implementing new system changes and enhancements into your department. 
• Be involved and suggest system/process improvements.
• Review and conduct staff appraisals and one to one meeting timely in line with the 3+1 Initiative
• Assist supervisor and key staff with goal setting and monitoring development.
• Map and understand department process flow, constantly looking for areas of improved efficiency to offer customers better cycle times and service as well as controlling costs.
• Ensure all customers standard operating procedures are documented and kept up to date in the Desk Level Standard Operating Procedures database.

Our team is looking for Back Office Associates and this could be you!
Apply now and be part of our Global Strategic team!
To know more about us, you may visit Global Strategic Recruitment Facebook page.

Location:

Vic Arcade Bldg., Ground Floor, Osmeña Avenue, Brgy. 1, Victorias City, Negros Occidental

Visit our website at www.GlobalStrategic.com

#GlobalStrategicPH
#DiscoverWhatMakesUsDifferent
#DiscoverInfinitePossibilities

• Should have completed at least two (2) years in college or a vocational/short course certificate
• Excellent English communication skills both oral and written
• Basic knowledge of standard computer applications (Word, Excel, Outlook, Internet)
• Customer service oriented
• Fresh graduates are welcome to apply

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Job Title: Real Estate Virtual Assistant and Client Relations Specialist

Schedule: Flexible (total of 40 hours/ week)

Salary Range: $800/month - $1500/month



Job Description:

As a Real Estate Virtual Assistant and Client Relations Specialist, you will play a pivotal role in ensuring the satisfaction and retention of our existing customers while also assisting potential customers in understanding and navigating our services. You will be responsible for managing support emails, handling inbound calls, and providing top-notch assistance through our CRM system.

Key Responsibilities:

Email and Phone Support: Manage and respond to support emails promptly and efficiently. Handle inbound calls via our CRM, addressing customer inquiries, and professionally providing solutions.

Customer Interaction: Build and maintain positive relationships with existing parkers. Address their concerns, provide information, and ensure a high level of customer satisfaction.

New Inquiry Handling: Engage with new inquiries, explain our services, and assist in the onboarding process. Guide potential customers through our offerings to meet their needs.

Issue Resolution: Work to resolve customer issues, troubleshoot problems, and escalate complex cases to higher levels of support as necessary.

Documentation: Maintain accurate and detailed records of customer interactions, feedback, and resolutions in the CRM system.

Serve as the primary point of contact for current and prospective residents.

Additional Responsibilities:

Provide virtual support on various items, including maintenance requests, signing leases, scheduling showings, conveying pricing, and following up on events.

Follow-up with residents of delinquency accounts.

Execute paperwork, including leases, lease amendments contracts (property level), lease renewals, etc.

Communicate important announcements and notices to residents across different channels.

Act as an administrative assistant to the operations manager to help manage residents, vendors, and in-house tasks.

General office management (office supply orders, maintenance requests, scheduling couriers, etc.).

Manage monthly asset management fees for all assets/entities.

Prepare monthly executive and employee expense reports, receipt filings, and data uploads.

Coordinate with legal counsel for annual shareholder/partnership resolutions and filings.

Perform market research.

Manage contact lists.

Calendar and appointment management as needed.

Prepare tasks and reminders for the team and follow up as needed.

Assist residents with processing rent payments.

Qualifications:

Ability to analyze and resolve customer issues effectively and efficiently.

Comfortable using CRM systems and other customer support tools.

Ability to prioritize tasks and manage time effectively to meet service-level agreements.

Ability to adapt to changing processes and procedures in a dynamic work environment.

Proven experience as a Client Relations Specialist.

Knowledge of customer relationship management (CRM) practices.

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : Executive Assistant

Work Hours : Monday to Friday 9-5pm EST

Pay Range : USD 900-1,200/month

Company/Client Overview:

They help homeowners tackle problems, sell your house, and reach your goals faster.

Duties and Responsibilities:

• Travel Management and Coordination:
• Arrange all travel accommodations including flights, hotels, and transportation.
• Prepare detailed itineraries and ensure all travel arrangements are made in accordance with company policies.
• Scheduling & Calendar Management:
• Maintain and organize executives' calendars, scheduling appointments, and meetings.
• Coordinate with internal and external stakeholders to schedule meetings efficiently.
• Inbox and Email Management:
• Monitor and manage executives' inbox, responding to or redirecting emails as necessary.
• Administrative Support:
• Handle all professional and personal administrative tasks and appointments for executives.
• Record meeting minutes accurately and distribute them in a timely manner.
• Meeting and Event Planning:
• Plan and execute meetings, conferences, and events.
• Coordinate logistics such as venue booking, catering, and audio-visual equipment setup.
• Document Preparation and Review:
• Prepare and review documents, presentations, and spreadsheets for accuracy and completeness.
• Ensure all documents are properly formatted and organized.
• Confidential Information Handling:
• Handle confidential information with discretion and maintain confidentiality at all times.
• Data Organization and Analysis:
• Organize and analyze data to support decision-making processes.
• Prepare reports and presentations based on data analysis.
• Office Management Tasks:
• Assist with office management tasks such as ordering supplies, maintaining equipment, and coordinating office maintenance.
• Basic Accounting/Bookkeeping:
• Perform basic accounting and bookkeeping tasks such as expense tracking and invoice processing.
• Basic Project Management:
• Assist with basic project management tasks including task coordination, progress tracking, and documentation.

• At least 5 years of relevant experience
• Preferably prior experience as a Real Estate Executive Assistant
• Proficient in Microsoft Tools (Word, Excel, PowerPoint) and Google Workspace.
• Strong communication skills, both written and verbal.
• Impeccable attention to detail and organizational skills.
• Ability to meet deadlines and prioritize tasks effectively.
• Ability to work independently with minimal supervision.

The Office Coordinator provides general office support with a variety of routine administrative activities. They also provide support to the local Office Manager or Delivery Center Manager and other leaders to ensure appropriate and efficient use of office resources.

• Work Location: Must be residing in Metro Manila, Philippines can work in Ortigas
• Work Arrangement: Full Onsite (5 days a week)
• Work Schedule: 2nd Shift (Earliest 10.00 am and latest would be 12.00noon)
• Specific Requirements: Experience in office coordination, and other tasks stated below.

Duties and Responsibilities:

• Answer telephones and direct callers to the appropriate resource, addresses, directions, phone numbers and other related information.
• Greet and direct visitors to the company. Assign badges, track and update visitor log.
• Assist in all kinds of events inside and outside the office, and with international visits, including agenda preparation, catering, facility prep, etc.
• Receive, sort and forward incoming mail; coordinate the pick-up and delivery of team members equipment and express mail services (FedEx, DHL and other local vendors).
• Assist in the ordering, receiving, stocking and distribution of office supplies and kitchen materials.
• Centralize receipts, coordinates expenses and ensure accuracy and timeliness of submission, in order to complete the submittal and approval by the Office or Delivery Center Manager.
• Partner with IT on updating the active directory and Yammer with transfers, promotions and terminations.
• Clerical duties such as photocopying, faxing, filing, and collating.
• Support Human Resources and Talent Acquisition team with new hire orientation and first day coordination at the local office.
• Support leaders to facilitate in country specific recognition and rewards, as needed.
• Serve as a back up to the Office Manager or Delivery Center Manager regarding general office support and maintenance requests and follow up.
• Work along with the local government agencies to ensure compliance to local health and safety laws and legislation.
• Answer general employee questions related to office needs.
• CCTV Monitoring
• Other duties as assigned.