Must have good problem solving, decision making & analytical skills.
Manages team performance.
Provide effective coaching and constructive feedback to subordinates.
Performs administrative tasks for Operational support.
Lead teams into achieving metric goals, complete monthly deliverable and tasks 

• Must have good problem solving, decision making & analytical skills.
• Manages team performance.
• Provide effective coaching and constructive feedback to subordinates.
• Performs administrative tasks for Operational support.
• Lead teams into achieving metric goals, complete monthly deliverable and tasks 

Must have good problem solving, decision making & analytical skills.
Manages team performance.
Provide effective coaching and constructive feedback to subordinates.
Performs administrative tasks for Operational support.
Lead teams into achieving metric goals, complete monthly deliverable and tasks 

This role will work remotely from the Philippines on behalf of our Australian-based business. You will work with the Project Leads, department leads & the operations team within the business to manage resourcing requirements across the creative, COE & Business Advisory teams. The PM is the key communicator between all of the agency, maximising efficiencies across all stages of the delivery process. To be successful in this role you’ll bring excellent communication, project management and a natural ability to find solutions to issues that seem unsolvable.

Core Principles

• Oversee programs of work for your client/s
• Owner of a ‘project trix’ (scope/ pricing, timings, resourcing, WIP, budget tracker)  for your clients
• Writing scope of work documents, ensuring commercial and scope compliance, tracking the resourcing and project process to deliver to scope (retainer or project)

Project Management

• Ensure design and delivery of all projects align with scope, and flag any risks or escalations required outside of this
• Ensure all projects are within our project management platform and set up any projects that are yet to be entered, including estimate creation, timeline creation & resource 
• Ensure financial health of each client by proactively managing (Budget reporting)
• Commercial analysis & budget reporting/ forecasting for each client
• Forward-plan, anticipate problems, identify gaps and crunch points and highlight so teams can adapt across workstreams
• Identify knowledge/resource gaps where necessary and facilitate finding a solution
• Set agenda, lead agenda, host meetings and ensure a clear plan for all team members and clients after meeting to reach next project milestone
• Schedule key project milestones and assign tasks to team members in line with overall workflow
• Assist with building best-in-class PowerPoint presentations, Word and Excel documents
• Take an active role in all aspects of the Project Management team
• Identify allocation problems and anticipate business challenges that might arise, advising stakeholders on possible solutions.
• Support with ensuring information is updated in relevant systems  
• Strong administration, time management and organisational skills.

Relationship Management: 

• A love of building friendly relationships with your colleagues, sharing your positive energy and being able to tactfully manage expectations.
• Build strong relationships with all teams within the organisation.

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  

Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 
• Coaching junior associates to help their analytical development 
• Managing a team of at least 3 people to deliver optimal results with a timeline 

The HR Manager plans, directs, and coordinates the overall HR functions of an organization. He/she oversees the recruitment, compensation, and benefits administration; HR Policy and Procedure Implementation and review, training and development, compliance to regulatory bodies, performance appraisal management and consults with the executive for strategic planning and serves as a link between an organization’s management and employees.

Responsibilities:

· Develop and implement HR strategies and initiatives aligned with the overall business strategy.

· Enhances the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

· Manage the recruitment and selection process

· Handles staffing issues, such as mediating disputes and directing disciplinary actions

· Work with the training manager to ensure the implementation of the training and development programs of the company

· Oversee and manage a performance appraisal system that drives high performance

· Payroll and Compensation and Benefits Administration

· MIS and HR Database Management

· Report to management and provide decision support through HR metrics

The General Accounting Associate will be in charge of:

• The monthly closing of the books of accounts
• Adjustments/Corrections for all accounts
• Accruals recording
• Bank Reconciliation
• Preparation of financial statements per store level
• Tax reconciliation
• Accounts Reconciliation
• AP and AR Aging and reconciliation
• Preparing the working papers and schedules for every account monthly
• Assisting the External Auditors in conducting their Audit

Do you have a solid background in General Ledger, AP/AR accounting, and financial reporting? Can you handle accounting tasks to support overseas operations, while maintaining efficient communication within a multicultural team? Are you known for your attention and thorough approach? Are you able to communicate financial information effectively and concisely, especially to the management? 

Then get in touch with us! We want you on board as General Ledger Leader! 

JOB DESCRIPTION:

Preparation and Presentation of consolidated financial statements 

• Prepare group consolidated financial statement and reports to internal and external stakeholders. 

• Understand financial statements and be able to explain to management any variances vs prior periods. 

• Coordinate with other finance functions in monthly closing process to ensure closing timeline is met.  

• Perform month end closing activities including but not limited to bank/cash reconciliation, timely and accurate processing of journal entries (Fixed Asset Depreciation, Intangible Asset Amortization, Prepayment Expense, Payroll entries and other adjustments and corrections as needed), Intercompany balances reconciliation. 

• Perform balance sheet reconciliation and analyses of balance sheet accounts. 

• Ensure accounting transactions comply with international standards. Give advice on best practice of accounting for complex transactions. 

Managing annual audit process 

• Liaise with external auditors and assist in annual audit process for the Group and for key subsidiaries in Asia, ensure that audits are completed in timely and satisfactory manner. 

Managing changes and improvements to internal finance processes 

• Be involved in finance process and system improvement projects, representing general ledger function and giving support including but not limited to cleaning up data for system upload, balance re-classifications or corrections, user acceptance testing. 

Managing Team 

• Manage a team of 6 General Ledger accountants. 

• Define KPIs for each finance function to monitor productivity, efficiency, quality and customer satisfaction.

The candidate will manage a myriad of organizational change initiatives for Visa. The candidate will focus on the people side of change, including changes to business processes, systems, tools, and technology. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage of new tools and business processes and minimize resistance to changes. The change manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact Visa’s employees. The candidate will support project teams in integrating change management activities into their project plans and apply a structured methodology while leading change management activities. Responsibilities also include:

• Design, develop, execute and manage organizational change management strategies and plan

• Design, develop, deliver, and manage communications strategies, plans and deliverables to communicate about changes to tools and processes across the CIT organization and Visa

• Evaluate and ensure user readiness

• Conduct impact analysis and change management assessment, including change readiness

• Provide input, document requirements and support the design and delivery of end user training

• Define and measure success metrics and monitor change progress

• Identify, analyze and prepare risk mitigation tactics

• Identify and manage anticipated resistance

• Identify and manage relationships with key stakeholders

• Identify and manage relationships with executive sponsors

• Consult and coach project teams

• Support and engage senior leaders

• Coordinate efforts with other subject matter experts

• Integrate change management activities into project plans

• Track and report issues and action items

• Work with virtual teams located in different time zones and with differing cultures

• Represent the EES team and be a strong, vocal customer/user advocate

• Be a change agent

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

JOB DESCRIPTION:

Assigned area/territory - Ilocos Region

Key Areas of Accountability:

Promotes the assigned products to doctors using the prescribed sales technique and visit these MDs based on assigned frequency.  Establish and maintain good working relationship with doctors. Achieves the minimum call performance with 100% achievement on monthly actual calls vs monthly target calls.  Quality execution of all agreed marketing strategies, programs and plan of actions. Sales and promotions of products (i.e detailing, product presentation, CME activities, etc.) Continuous selection and update of target doctors. Establish and continuously increase market shares of products Submit relevant reports vital to operations.

Job Specification

•           Minimum 2 years’ experience as Territory Manager or as Professional Medical Representative in a respectable Pharmaceutical/Consumer Goods company.

•           Above average communication skills in English and the local language.

•           Experience in Nutritional products is a plus.

•           Aggressive, confident, and self-motivated with leadership potentials.

•           Persuasive, persevering, and a team player.

•           With very strong selling & communication skills and with pleasing personality.

•           Willing to travel and be assigned anywhere in the Philippines.

Knowledge & Experience:

• Relevant experience in Sales

• Insight into internal and external customers

• Brand Management

Competencies required:

• With at least 2-year work-related experience in Sales
• Computer Literate and with good communication skills
• Highly organized
• Project Management
• Customer Orientation
• Analytical Skills
• Willing to relocate

Ideal Candidate will be:

• Each day different from the next; especially in personal interactions Fast-paced environment Multiple projects going simultaneously
• Very socially-focused
• Adherence to established guidelines and procedures is important Important to involve others in the decision-making; there is a need to build consensus rather than make decisions alone
• Open, flowing communication is important

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

Talent Outsourcing Channel Solutions is a leading outsourcing company that specializes in providing exceptional customer service solutions. We are currently seeking an experienced and motivated Account Manager to join our team. As an Account Manager, you will be responsible for managing and building relationships with our key clients.

Responsibilities

• Build and maintain strong relationships with clients
• Understand client needs and objectives
• Develop account strategies to meet client goals
• Serve as the primary point of contact for clients
• Negotiate contracts and agreements
• Monitor and track account performance
• Identify new business opportunities and upsell services to clients
• Collaborate with internal teams to ensure client satisfaction

• Preferably 2-3yrs experience as a Account Manager/Account POC.
• In-depth knowledge of performance metrics.
• Solid computer skills, especially MS Excel.
• Excellent communication and leadership skills.
• Organizational and time-management skills.

• Salary plus high Incentives

• Paid training

• HMO benefits

• Government mandated benefits

• Paid leaves and many more

Account Manager / Client Experience Manager

JOB DESCRIPTION

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

We’re looking for a self-starter, hard-working, and dedicated team member to jump in and be a key part of our Client Experience team. 

In this role, you are responsible for maintaining and nurturing Boldr’s Client relationships as well as developing and empowering Boldr’s Team Captains to be successful in their role. You will act as a business owner taking full accountability for the success of your Client and teams, ensuring they are fully equipped to meet our commitments to our Clients and doing so with the highest level of quality. 

You will help foster a healthy working environment for our team members. You will represent Boldr to our Clients and act as our internal Client across various departments. You will need to be laser-focused on our operational performance and comfortable with the management of global teams on a daily basis. 

You will be responsible for day-to-day Client communication, performance reporting, training, and escalation management. Having an eye for details will be important as you’ll be maintaining all Client Success tools and procedures. 

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Processes

• Develop and maintain an authentic relationship with all the Client and internal stakeholders.
• Execute daily and weekly reviews of our operational performance with Client stakeholders and Boldr leadership.
• Ability to work seamlessly with different departments namely: Implementation, Client Solutions, Finance, IT, People Experience and Office Operations.
• Communicating and resolving basic to complex inquiries and concerns in an accurate, valid, complete, and timely manner. 
• Create and manage Client contracts such as MSAs and SLAs. 
• Manage a team of Team Captains and monitor compliance against SLAs and achievement of Client KPIs.
• Root cause analysis, planning and execution to ensure KPIs are met
• Partner with Team Captains to ensure documentation is constantly updated and identification of process improvements are sourced with the TC and their team.
• Facilitate Client Business Reviews in partnership with your SBU Head and organize the Boldr team to create these reviews.
• Develop, maintain, and leverage relationships and networks within the Client organization to identify and develop business growth opportunities
• Update Hubspot deal cards and ensure all necessary items are appropriately invoiced.
• Follow up with clients on invoicing, pricing discrepancies, and other billing-related issues. 

People Management

• Supervise and develop Team Captains through guidance, observation, and performance management activities. 
• As needed, joins the Team Captain on calls with the Client, team huddles or coaching sessions to stay up to date with all Client and team developments. 
• This also provides an opportunity to observe the Team Captain’s presentation, Client communication and coaching skills. 
• Taking steps to ensure learning and growth through development plans and, when necessary, progressive counseling. 
• Promote and foster a culture of continuous improvement by providing positive and constructive feedback to team members.
• Establish, promote, and maintain the Boldr culture within the organization. 
• Understand employee career growth aspirations to enable matching Boldr’s needs with employee abilities.
• Act as the escalation point for the Team Captains and Senior Team Captains.
• Responsible for upholding our organization’s values throughout the workplace
• Monitor achievement of internal and external KPI’s and ensure Operational Excellence
• Identify performance issues, conduct root cause analysis, and work with operations to improve performance on KPIs through motivating, guiding, and holding local operations managers accountable for following SLA. 

Tools, Administration, and Reporting

• Familiarity with Google Suite of Services is a must for this role
• Gmail, Drive, Sheets, Slides, and Docs are used heavily in Boldr
• Experience with Hubspot is a plus.
• Maintain Client schedule (Weekly Updates, MBRs, QBRs, Implementations) and collect feedback and drive necessary actions to completion

Training

• Coordinate necessary training and best practices related to Tools and Processes
• Onboard new hires to ensure they are fully ready to succeed in their role.
• Lean six sigma knowledge and/or certification is a plus

Ongoing support and knowledge sharing

• Obtain feedback from Clients and team members on processes and tools to ensure continuous improvement
• Provides input and communication to drive Client Success improvement, for all Clients, enterprise-wide.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.
• Proactive and self-motivated
• Strongly interested in learning new ideas, processes, and unique requirements. On top of that, you’re willing to share your skills and talents with the team. 
• A servant leader
• Confident, yet humble
• Aware of your strengths and AFIs
• Knowledgeable but not afraid to ask questions or ask for help
• A quick learner
• Adept at giving as well as taking direction
• Responsive
• Able to understand and prepare for the impact of a simple “yes”; able to provide alternative solutions when “no” is necessary
• Able to DO and DELEGATE; understand the different circumstances where each is necessary
• Purposeful with a sense of urgency
• Able to connect with team members, Clients and internal customers
• Able to manage conflict, redirect differences towards a common goal

YOU HAVE…

• 2+ years in a Client facing role (Ops manager)
• Must have worked on A health care account within BPO.
• 2+ years knowledge of BPO,  Staffing, Tech, or other Business Service  Industries .
• 2+ years people management experience.
• Manipulate Excel or Google Sheets and will be helpful with the reporting work you’ll be responsible for. 
• Create dashboard and provide visibility to stakeholders
• Identify root causes, design and execute action plans
• Focus on listening and understanding what other people are saying, ask questions as appropriate, and not interrupt at inappropriate times.
• Maintain an open dialogue with the organization's external and internal Client partners in both positive and negative situations.
• Read, research, and draft letters, emails,  and documents.
• Identify complex problems and review related information to develop and evaluate options and implement solutions.
• Speaking in a public setting and delivering presentations to individuals and groups.
• Cope effectively with losses or rejections by moving on to other challenges and learning from past experiences. 

• Do you want to work with some of Australia's best financial planning businesses?
• Embark on a fulfilling and engaging career.
• Generous benefits + personalized learning and development.

This is a dayshift, full-time role with weekends off.

ABOUT BSA

We are a talent outsourcing company with offices in the Philippines. We guide, inspire, and empower young talents to be the heroes that drive business growth. We are more than just a workplace, we are a family. We create a satisfying work environment, one that you'll look forward to coming to every day — a place where the best and brightest minds meet to build a community of successful companies.

ABOUT THE CLIENT

5 ELK creates an awesome working environment for people who are serious about their careers and committed to providing exceptional customer service.

ABOUT THE ROLE

Our Client, 5 ELK benefits:

• Fixed Dayshift Schedule and Weekends Off
• Australian Holidays off and get to enjoy Christmas and New Year
• Competitive Compensation Package
• HMO with 200k benefits, plus 1 dependent when you start
• Monthly Awards and other Incentives
• Company Events and Employee Wellness Programs
• Personalised learning and development program
• Coaching and mentoring by qualified and experienced professionals
• Modern fit-out and workstation

A SNAPSHOT OF YOUR ROLE

• Product Quoting experience in IT related Industry
• Knowledge of ConnectWise suite is a PLUS
• Generate quotes from inbound requests
• Dispatch/ Manage inbound ticket dashboards
• Contact partners to review licensing options
• Follow- up on quotes to close business
• Use of Salesforce is a PLUS
• Excellent organizational skill
• Familiarity with office management procedures and basic accounting principles Excellent knowledge of MS Office, database software (Excel), spreadsheets with intermediate formula
• Runs and analyzes reports and ensues that all reports are accurate and reliable
• Assumes and performs other duties and responsibilities not specifically outlined here in
• Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail

A BIT ABOUT YOU

• Bachelor’s Degree preferred
• 2-3 years working experience in the related field in a BPO setting
• Can work successfully in an ambiguous, fast paced, growing, deadline-driven environment
• Accuracy and attention to detail
• Interpersonal skills
• Teamworking skills
• Results driven
• Highly organized
• Focus on great internal and external customer service
• Ability to manage multiple projects in multiple functional areas simultaneously
• Flexibility and adaptability to adjust to changing project needs in evolving situations
• Independently exercise excellent judgment, discretion and sound reasoning in making important decisions
• Strong level of proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent professional communication skills required, both verbal and written
• Must be able to interface with Board members and Partners and consistently exude a pleasant, polished, and professional image
• Proficiency in managing multiple projects effectively, with a high degree of accuracy and in a timely manner
• Ability to switch gears and frequently reprioritize while keeping a calm and controlled demeanor
• Must demonstrate excellent interpersonal skills and a strong customer service acumen
• Must be proactive in anticipating executives’ needs and must consistently demonstrate a strong sense of urgency
• Required to interact effectively and efficiently with all levels of employees

Join the A-Team and experience the A-Life!

YOUR MISSION

The Assistant Manager, Key Account supports the objective of driving profitable and sustainable market share and net sales growth within assigned key accounts, delivering against the budget and commercial expectations, while executing with respect to PUMA standards and qualitative objectives. The main job responsibilities are as below:

• To lead and drive the sales efforts with assigned Key Accounts. Segment all key customers according to the AP blueprint and allocate resources (time, people) according to financial objectives and segmentation framework (no of visits, VM support, order intake modus etc). 

• To lead the identification and development of new business opportunities in the key segment. Support the development and implementation of Key Excellence Mgmt by briefing and utilizing available selling tools and technologies eg Digital Catalogue, B2B Ordering tools 

• To coordinate and manage the seasonal sell-in process and Go-to-Market activities with respect to distribution policies and brand initiatives. 

• To deliver the seasonal sell-in targets for the account(s), agree with account(s) on expected KPIs / sell-thru targets and monitor the progress. Ensure continuous monitoring of the Orderbook making sure orders are placed and converted according to agreed timelines. To seek continuous re-orders opportunities from time to time.

• To forecast, track and report quantitative and qualitative performance on Key Account Performance i.e. Sales and Margin, Trade Terms, Orderbook. To monitor and report on customer and competitor performance ie market share, situation and development, sell-thru performance and ROI on key activities. 

YOUR TALENT

• Bachelors Degree in Business Admin/Marketing/Management or equivalent ideally with a focus on sales, retail & marketing

• Min 5-6 years in Sales focusing on key account management

• Proficient in MS Excel and MS PowerPoint - Advanced level

• Has a great personality and enjoys working in customer relationship management

• Possess good business planning and forecasting knowledge

• Results driven and business focus

About the Role

Job Title: Accounting Manager

Reports To: Top Management

Work Schedule: Monday - Friday, 9:00am - 6:00pm

Work Location: Steelworld Tower NS Amoranto cor Biak na Bato, Quezon City

Summary:

• Managing and overseeing the daily operations of the department
• Preparing monthly, quarterly, and annual financial statements
• Monitoring and analyzing financial data, reports, and/or statements
• Hiring, training, and supervising accounting associates
• Assigning projects to ensure the execution of tasks and compliance
• Establishing and enforcing proper accounting methods, policies, and procedures
• Providing recommendations and meeting financial accounting objectives

About the Role

Job Title: Operations Manager

Reports to Chief Operations Officer

Work Schedule: Shifting Schedule

This role manages operational efficiency and assures the daily operations of the store ensuring that it runs smoothly and efficiently.

• Responsible for generating and analyzing daily sales reports, OPEX, P&L, and Inventory Management.
• Coordinate marketing strategies by using/ analyzing the latest trends to achieve targets based on the branch performance.
• Acquire good leadership skills to handle all concerns from subordinates to customers and provide necessary trainings needed by the frontliners.
• Handles internal and external stakeholders to ensure profitability of assigned brands and mitigating operational expenses.
• Supervise specific brand operations assigned by the Operations Head.
• Responsible for financial reports and competition analysis based on targets set by finance.
• Preparation and provide daily, weekly, monthly and annual reports on a timely manner.
• Understand sales opportunities of company-owned and franchise stores.
• Coordinating with the different departments regarding different concerns in the operations.
• Acquire best practices for training, seminars, and other related trends for the operational improvement of our company-owned and franchise stores.
• Proactively communicating any comments, concerns, and suggestions.
• Process improvement and process management.
• Propose, plan, and implement strategies that would complement new and existing programs of the brand to reach KPI.
• Spearhead opening of new stores. Process CTO (Clearance to Operate) in coordination with other departments.
• Control food costs at a minimum and push for volume sales.
• Ensure documentation of Business Permits and timely processing of renewals.
• Manage labor costs and manpower scheduling needed to optimize store operations.

• Responsible for developing and executing regional marketing strategies and plans to support business objectives and goals, including 2B and 2C metrics to drive demand
• Implement strategies to increase user leads and conversion rates through online and offline marketing
• Optimize conversion rates at each stage of the customer funnel, identifying and addressing potential drop-offs
• Collaborate with the product development team to identify opportunities for improving the application user interface and user journey
• Analyze marketing data on the coverage area’s customer funnel and commuting habits, and generate reports to measure the effectiveness of campaigns
• Work with creative team to coordinate and execute local and branding events
  Handle overall strategy and execution of regional campaigns, content management, partnerships, and digital marketing for assigned coverage area.
• Oversee on-ground campaign activations, working closely with the regional marketing teams and agencies to ensure seamless execution and maximum impact
• Monitor and manage the regional marketing budget to maximize ROI
• Responsible for gathering user feedback via FGDs and cascading this information to relevant internal teams in order to improve conversion and engagement

• Bachelor’s degree and above in relevant fields such as Marketing, business  administration/management
• Have a deep understanding of local market behaviour and pain-points, especially in the  transportation category in the Visayas Region (Cebu, Cagayan de Oro, Iloilo, Bacolod)
• Relevant working experience of above 5 years in a Regional Marketing function • Excellent marketing sense, strong communication skills in the assigned coverage area
• Optimistic, self-starter, and resilient 

• Freedom of work
• Work life balance
• Opportunities for promotion
• Competitive salary
• Pay raise
• Start-up environment
• Multi-cultural and Agile work environment
• Diversified use of technology

A SNAPSHOT OF YOUR ROLE

The Accountant will handle, prepare, compute, manage, research, and analyze all accounting data, in order to provide quantitative information on performance, financial position, solvency, liquidity, and cash flows of small- to medium-sized Australian businesses.

Your day could see you:

• Perform month-end closing activities such as account reconciliation, revenue accounting, expense accounting, etc.

• Prepare ad hoc reports required for team meetings or as requested by management and customers

• Prepare and submit financial reports in a timely and accurate manner

• Review all financial reports to ensure accuracy and completeness

• Reconcile daily bank transactions

• Process approved sales invoices

• Process supplier invoices received from email and prepare a summary of the weekly listing of invoices for payment. Ensure all suppliers’ invoices have been approved

• Prepares purchase order as requested by the client

• Record month-end accruals, prepayments, and other journal entries

• Checks monthly end accruals, prepayments, and other journal entries

• Checks monthly credit card statements and AU expense reports

• Update weekly reports such as cash flow, KPI tracker, and cash position statement

• Preparation and lodgment of Activity Statements

• Process payroll and payroll-related tasks which include leave management, superannuation lodgment, WorkCover lodgment, STP Filing, and payroll tax lodgment (as required)

A BIT ABOUT YOU

• Has working experience in GA process

• Preferably knowledgeable in AR and AP process

• Must be a CPA

• Preferably knowledgeable in XERO Accounting System

• At least 1-3 years of working experience in the accounting field

• Excellent verbal and written communication skills 

• Meticulous & very high attention to detail

What we offer:

• Hybrid work arrangement

• Training

Join the A-Team and experience the A-Life!

A SNAPSHOT OF YOUR ROLE

The Accountant will handle, prepare, compute, manage, research, and analyze all accounting data, in order to provide quantitative information on performance, financial position, solvency, liquidity, and cash flows of small- to medium-sized Australian businesses.

Your day could see you:

• Perform month-end closing activities such as account reconciliation, revenue accounting, expense accounting, etc.

• Prepare ad hoc reports required for team meetings or as requested by management and customers

• Prepare and submit financial reports in a timely and accurate manner

• Review all financial reports to ensure accuracy and completeness

• Reconcile daily bank transactions

• Process approved sales invoices

• Process supplier invoices received from email and prepare a summary of the weekly listing of invoices for payment. Ensure all suppliers’ invoices have been approved

• Prepares purchase order as requested by the client

• Record month-end accruals, prepayments, and other journal entries

• Checks monthly end accruals, prepayments, and other journal entries

• Checks monthly credit card statements and AU expense reports

• Update weekly reports such as cash flow, KPI tracker, and cash position statement

• Preparation and lodgment of Activity Statements

• Process payroll and payroll-related tasks which include leave management, superannuation lodgment, WorkCover lodgment, STP Filing, and payroll tax lodgment (as required)

A BIT ABOUT YOU

• Has working experience in GA process

• Preferably knowledgeable in AR and AP process

• Must be a CPA

• Preferably knowledgeable in XERO Accounting System

• At least 1-3 years of working experience in the accounting field

• Excellent verbal and written communication skills 

• Meticulous & very high attention to detail

What we offer:

• Hybrid work arrangement

• Training

Join the A-Team and experience the A-Life!

Responsibilities / Tasks

• Develop and drive supply chain and procurement activities for the BU
• Secure availability of resources and materials, achieve the required performance targets in terms of cost and delivery time
• Synchronize the requirements of the customer with the flow of materials from suppliers in order to achieve a balance between, high delivery performances, low working capital, and low spend.
• Manage Continuous Improvement of supply-chain processes and structure (strategy, methods, tools, personnel development, etc.) and related key figures.
• Ensure compliance to QHSE regulations.
• Drive internationalization of procurement activities
• Manage and coordinate key suppliers, assess supplier quality, secure priorities, availability of products and materials
• Define pricing and contractual conditions, negotiate discounts, and define terms of payment with suppliers
• Set and control saving targets for the relevant categories and track Implementation of cost reduction projects, ensure standard spend and savings reporting
• Lead projects for Make or Buy and drive for decisions & implementation
• Identify and assess key strategic suppliers for modules and complete machines
• Be the direct interface for Global Procurement & Supply Chain

Your Profile / Qualifications

• University, master’s degree in engineering or business administration or equivalent educational level.
• Min 10 years relevant experience in managing Supply Chain and
  Production in multinational companies
• Profound know how of supply/demand planning, warehousing and logistics in multisite environments
• Management Experience ((at least 5 years)
• Proficiency in ERP-systems (SAP) and Business Intelligence reporting Financial acumen.
• Experience in supplier management
• Experience in leading and implementation of corporate Supply Chain networks
• Profound project and change management skills
• Profound know how of international contract management
• Negotiation experience across the global supplier markets
• English, local language, and preferably further languages
• Profound leadership skills
• Entrepreneur in Supply Chain and Production.
• Keeps the overall BU needs and targets in focus, with a holistic view on performance impact
• Analytical capabilities, problem solving skills and ability to think strategically
• Adapts well to changes in assignments and priorities
• High performance and result orientation
• Outstanding organizational skills
• Track record of having good business sense and judgment in making decisions
• Intercultural experience and skills
• Strong communicator, good networker
• Strongly innovative thinking and change competence
• Work experience both in complex matrix and centralized organization

Did we spark your interest?
Then please click apply above to access our guided application process.

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The role

You will be our evangelist to kick off and develop our retail journey in the Philippines! You are responsible for operational and customer excellence, training and people development, financial profitability of our stores and retail expansion in the Philippines.

You will play a pivotal role in developing a positive culture in our retail team and a cohesive omni experience, working closely with HQ to identify opportunities and establish strategies to increase brand equity, best in class customer experience and store performances in the market. Reporting directly to the Regional Head, you will analyse, interpret and report operational business results to ensure that the overall success of our stores is attained.

You should have/be

• A genuine interest in all things female - you genuinely want to be part of a movement to inspire young girls and women in The Philippines to feel empowered and independent
• A track record of extreme ownership and delivering tangible results with a proactive, hands-on approach
• A team player, a self-starter, decision maker, performance-driven attitude, gap spotter, captain of the ship
• You are a strong leader with communication skills and a passion for people to coach, train, mentor a large retail team and to build trusting relationships with customers and external stakeholders
• Comprehensive understanding of all the omnichannel levers with the ability to interpret the insights and agility to drive commercial growth
• Technical knowledge in all operational aspects of the store, including but not limited to inventory management, sales and cash , roster building, staff training and coaching, stock taking, and recruitment.
• Lives and breathes our brand values: People Matter; Go Above & Beyond; Be Bold, Be Creative; Always Keep It Real; We’re Better Together; A Growth Mindset!!

Main responsibilities

People: Team Management & Leadership

• Meet company KPIs by leading, coaching, and mentoring stores team to create a strong and positive Love, Bonito team culture inline with our values and mission
• Develop a high performing, highly driven, positive and collaborative working environment and champion employee engagement by building internal career development, skills and capabilities
• Develop meaningful and relevant Incentives & commissions scheme for retail staff

Processes: Retail SOPs & Operations

• Build automated processes to increase productivity and ensure internal audits, procedures and efficiency in all store operations aspects
• Analyse all opportunities and recommend ways to optimise customer journey, improve our Retail SOPs: store conditions, layout, displays, merchandising, campaigns, launches, staff services, omnichannel features etc
• Support locally new stores opening process (site handover, POS system implementation)

Performances: Sales results

• Run and lead weekly performance reviews with the local to deep-dive into issues (must understand the why), develop next steps and ensure that business is on track with targets
• Monitor and optimise inventory; ensure tight inventory management and health with distribution channel strategy and processes for clearance
• Develop NPS score with a customer centric approach (reviews, collecting omnichannel insights)

Partnership: Cross functional internal collaboration and external strategic relationships

• Collaborate closely with HQ departments (Merchandising, Training, Retail Ops, VM) for the new store openings and stores operations
• Report to senior management on progress and issues by constantly evaluating performance using key metrics and address issues to improve it
• Build external strategic partnerships with 3rd party vendors (Global Contractors, Malls Landlords)

High Level KPIs

• Retail Sales/Revenue Growth/Productivity
• Customer Service Excellence/NPS
• Store Operations/Visual Merchandising Excellence
• Store staff retention rate

Qualifications & Experience

• 7+ years working in a fast-paced high growth consumer/retail company (fashion is a plus)
• Extremely customer-centric and genuinely enjoys serving and getting to know customers better
• Strong leadership and interpersonal skills, able to motivate and lead the retail team
• Analytical, numerate and proficient in Excel and other analytics tools
• Minimum of experience in managing a retail team(s) - both front and back of house

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)
• Tailored coaching services for mental wellness

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

• To deliver professional advice, support and training to management, employees and HSE managers / coordinators / champions to enable all Syngenta functions in Philippines to effectively implement their HSE responsibilities.
• To effectively assess and communicate actions to Leadership Teams (LTs), and to effectively communicate and implement HSE strategies.
• To deliver professional advice, support and training on the operational aspects of Syngenta’s HSE strategy and programs within Philippines.
• To roll out the Syngenta HSE Management System and Solutions packages into Philippines business functions and provide advice and support to enable them to meet Syngenta’s HSE Requirements.
• To monitor, analyze and report HSE performance each month to Philippines Country LT (CLT) and to the APAC Regional HSE Head.
• To support the business functions in the identification and assessment of HSE risks and in the delivery of appropriate mitigation strategies.
• To support the development of Philippines HSE managers/coordinators/ champions.
• To deliver advice and support to ensure local incident investigations identify true root causes, contain sufficient detail and quality to enable timely validation when first submitted.
• To conduct assessments, audits and reviews at Syngenta sites and at 3rd Parties according to the agreed audit plans.
• Ensure road safety for both 4-wheelers and 2-wheelers. Administrative responsibilities for fleet and NFTE (2-wheelers) should remain within their respective administrative functions.
• To identify and signal to the APAC Regional HSE Head where specialist HSE support is required.
• As a functional member of the APAC HSE Leadership Team (LT), effectively network across this group while having the ability and experience necessary to work independently and remotely.
• Lead the Drive for Life (DFL) program in Philippines across all functions.

About IntouchCX 

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job
We are changing the way people think about customer care, and we need your help!

We’re seeking a Workforce Manager to direct, manage and supervise all activities related to the Workforce team for a dedicated IntouchCX program. We’re looking for a leader who has the vision, experience and passion to contribute to our culture and the success of our programs.

As a Workforce Manager, You Will….

• Work closely with Operations to ensure all team members are focused on the delivery of company goals and objectives of our partners
• Interact with external partners and develop long term relationships
• Assist in analyzing partner metrics and staffing on a consistent basis
• Make recommendations for efficiencies on programs
• Actively manage, support, motivate and retain members of the Workforce team
• Participate in Sales meetings and requests for information
• Maintain awareness of emerging industry tools

As a Workforce Manager, You Have…

• A University or College Degree in a related discipline (Computer Science, Marketing, Communications, Business)
• Experience working with Aspect software (considered an asset)
• Strong analytical, problem-solving, technical, information-management and decision-making skills
• Demonstrated strong interpersonal and communication skills
• Superior organizational skills and the ability to follow through
• Ability to work in a fast-paced, hectic & changing environment
• Ability to effectively interact with employees at all levels and people from diverse backgrounds
• Ability to think strategically
• Ability to plan and monitor for results

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

About IntouchCX 

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

The Analytics Manager of Workforce Management plays a pivotal role in overseeing the analysis, reporting, and strategic insights derived from workforce data. This role involves managing a team responsible for extracting, analyzing, and interpreting workforce data to drive operational efficiencies, optimize resource allocation, and support strategic decision-making across the organization &  global operations.

As Analytics Manager of Workforce Management, You Will…

• Lead a team of analysts to collect, analyze, and present workforce data to various stakeholders, ensuring accuracy, relevance, and actionable insights
• Develop and maintain robust reporting frameworks, dashboards, and data visualization tools to effectively communicate workforce metrics and trends
• Collaborate with cross-functional teams to identify key performance indicators (KPIs) and metrics for workforce management, aligning them with organizational goals
• Drive continuous improvement initiatives by leveraging data insights to optimize workforce planning, resource allocation, and operational processes
• Spearhead forecasting and predictive analytics efforts to anticipate future workforce needs, enabling proactive planning and mitigation strategies
• Oversee the implementation and utilization of advanced analytics methodologies, tools, and technologies to enhance workforce data analysis capabilities
• Present findings, recommendations, and actionable insights to senior management to guide strategic workforce planning and decision-making

As Analytics Manager of Workforce Management, You Have…

• Bachelor's or Master’s degree in Data Science, Statistics, Analytics, Business Administration, or a related field with relevant certifications 
• Minimum of 1 years of experience in workforce management analytics, with a demonstrated track record of progressively responsible roles in data analysis, reporting, and workforce planning within a global business environment
• Prior experience managing a team of analysts and leading workforce analytics projects from conception implementation is a plus
• Understanding and concept of Workforce Management Proficiency in workforce management analytics, including experience in data analysis, reporting, and visualization tools such as Tableau, Power BI, or similar platforms
• Strong leadership and managerial skills to effectively lead a team of analysts and collaborate with cross-functional teams
• Advanced knowledge of statistical analysis, forecasting, and predictive modeling techniques applied to workforce data
• Excellent communication and presentation skills to convey complex data insights in a clear and concise manner to diverse stakeholders
• Proven ability to translate data into actionable recommendations and strategies to drive operational improvements and achieve business objectives

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.