Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!

Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

JOB SUMMARY:

The Customer Solutions Specialist will act as a brand ambassador by assisting and resolving customer inquiries on a variety of communication channels.

This role will be responsible for capturing customer expectations, preferences, and aversions while finding helpful solutions and delivering exceptional, professional service in every interaction.

This role is great for someone with a customer-centric, solution-oriented mindset.

JOB RESPONSIBILITIES:

• Inbound & Outbound Contacts
• Handle B2B/B2C prospects, answer requests or complaints, and bring the most appropriate answer/solution according to our Client's “Service Guidelines”
• Consistently models exemplary customer service and promotes first contact resolution for both internal and external partners.
• Actively listen to clients and maintains a friendly, positive, professional attitude.
• Resolves difficult situations with creativity, tact, and diplomacy.
• Outbound contact to customers (via chat, email, and/or call), internal and external partners for various activities.
• Keep accurate records and document customer service actions and discussions
• Customer Support Operations and Additional Support: Identify and report any issues or factors affecting the operation, customer experience, and over-all journey of products and services to direct manager or by liaising with key internal partners to find a suitable solution
• Monitor Customer service requests on Salesforce(chat, email, and phone), Slack, and all other social media platforms
• All other duties or projects as assigned
  

KEY PERFORMANCE INDICATORS:

Customer Satisfaction Score (CSAT), Time to answer for emails and chat, Average speed of answer for chats and calls, first contact resolution, Accurate ticket tagging

REQUIREMENTS:

Bachelor’s degree or equivalent experience.

EXPERIENCE:

At least 1-year experience in providing customer service via chat, email, phone, or in person.

Experience with the financial/banking industry is preferred.

SKILLS:

• Passion for providing Customer Service (empathy, patience, friendliness, positive attitude, proactivity
• Excellent communication in verbal and written form
• Highly self-motivated, organized, and a team player
• Ability to work independently, take direction, and prioritize accordingly
• Ability to work cross-functionally in a fast-paced environment
• Ability to navigate through multiple computer applications with speed and accuracy
• Willingness and ability to operate in a team environment
• Must be able to work in normal office conditions

Work Setup:

Onsite

Work Schedule:

Shifting Schedule

Core Perks and Benefits:

HMO on your first day + Free coverage for 2 dependents on your 2nd year

Government-mandated benefits

20 Annual Leave Credits

13th-month pay

Birthday Leave

Bereavement Leave

Onsite/Hybrid employee additional benefits:

Travel Subsidy Allowance

Free staff house accommodation (for those within a certain distance)

Free Shuttle service

Free Lunch

Free Uniform

Perfect attendance bonus

Additional benefits/perks to all employees:

Onboarding training

Performance-based salary increase

Discretionary incentives based on client or individual performance

Monthly employee engagement

Birthday Gift

Weekly treats

Christmas Hamper

Anniversary Gift

Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

https://rb.gy/u35c6

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:

https://thebackroomop.com/

And our Facebook page if you want more:

https://www.facebook.com/TheBackRoomOP

And here's the link to our Glassdoor page, where you can see what our team members have to say about us:

https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Get the word out!

By submitting your application, you grant us permission to retain all your application data, including Personally Identifiable Information (PII), for recruitment purposes. We will retain this information for as long as there is a legitimate business purpose or a legal requirement to do so.

ABOUT US

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve. 

HEADLINE

Are you talented and dynamic with passion for cutting-edge AI technology? Do you have experience in promoting software technology for the digital health environment? If so, we have an exciting opportunity for you to join our US client, driving the AI revolution with state-of-the-art AI models in medical imaging and diagnostics. 

We are seeking a MARKETING SPECIALIST to be part of the start-up team and be responsible for attracting potential clients and developing marketing campaigns and strategies. 

What’s in it for you: 

• The opportunity to help drive the AI revolution in medical imaging and diagnostics. 
• Work on cutting-edge technology and be part of a collaborative and forward-thinking team. 
• Competitive compensation, excellent benefits. 
• Personalised development program & seniority benefits. 
• Being part of an international team of smart and passionate colleagues. 

This is a FULL-TIME role, MONDAY TO FRIDAY. 

This is a Hybrid position in central Cebu City. 

The expected start date is March 2024. 

ABOUT THE ROLE

As a Marketing Specialist, you will play a crucial role in developing and executing marketing strategies to promote cutting-edge AI powered imaging solutions in the healthcare industry. You will collaborate closely with cross-functional teams, including product management, sales, and research and development, to drive brand awareness, generate leads, and support the overall growth of the business.

RESPONSIBILITIES

• Create and execute marketing campaigns across various channels, including social media, email, and web  
• Develop content for blog posts, white papers, brochures, case studies, and other marketing materials 

• Develop and execute our online presence, including social media accounts, website content, and online organic advertising 
• Collaborate with the sales team to develop and execute lead-generation campaigns 
• Organize conferences and events to attract potential clients and partners 
• Plan and execute company events, webinars, podcast and other marketing initiatives to generate leads and build brand awareness 
• Conduct market research to identify customer needs and preferences, and adjust marketing strategies as needed 
• Measure the effectiveness of marketing campaigns and report on key performance metrics 
• Manage event logistics, including venue selection, vendor management, budgeting and promotion 

QUALIFICATIONS AND REQUIREMENTS

• Bachelor's degree in marketing, business, or related field 
• 3 years of hands-on marketing experience in the healthcare or technology industries 
• Experience with digital marketing tools and platforms, such as Google Analytics, Facebook Ads, and email marketing software such as HubSpot. 
• Strong writing and communication skills, with experience developing content for various channels 
• Ability to work independently and as part of a team 
• Strong project management skills and attention to detail 
• Creative problem-solving skills and ability to think outside the box 
• Experience with social media platforms such as LinkedIn and Twitter 

IMPRESS US MORE

• Experience with healthcare marketing and understanding of healthcare industry regulations and compliance 
• Proven track record of developing successful marketing strategies and campaigns in the healthcare or technology industry 

• Familiarity with marketing automation tools and lead-generation tactics 
• Experience with creating and managing budgets for marketing campaigns 
• Strong project management skills and ability to work effectively with cross- functional teams 
• Ability to analyze data and identify trends to inform marketing strategies and optimize campaigns 
• Demonstrated creativity and innovation in developing marketing content and messaging 
• Experience with creating and delivering presentations to internal and external stakeholders 
• Familiarity with design software such as Figma is a plus 

WHY YOU SHOULD JOIN US

BSA Solutions, Inc. emphasizes in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Encourages you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present. 
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.  

The Support Analyst provides end-user support in creating documentation for recurring tasks as well as assisting the team in setting up user accounts. This person diagnoses, troubleshoots and resolves basic and moderate technical problems. This person operates under defined processes and procedures and makes decisions regarding short-term priorities and work activities requiring interpretation of guidelines, policies and procedures. The Support Analyst will work closely with our Helpdesk, Desktop Technology, and ATS teams in supporting users in general IT problems.  This is a Night Shift role.

• Performing day-to-day support work for the company’s end users.
• Creating and deleting user accounts
• Assisting with Ad Hoc projects and backup support for the US Support team

USA based client, must be proficient in English written and verbal skills

Only resumes submitted in English will be accepted.

A successful Dental Accounts Receivable Specialist team member Pays Fanatical Attention to the details and Goes Above and Beyond towards the dedication of our clients, patients and team.. Culture Champions are professional, kind and motivated to make a difference for others. Being Growth Oriented in a remote position means being dedicated, setting goals and accurately completing tasks daily.

Be a dedicated team member, provide support to the dental office team members

Work Remotely

Have experience in Dental Billing

Handle accounts receivable, including follow-up on outstanding claims and payment collections

Review and analyze accounts receivable reports

Identify and resolve payment discrepancies and denials

Maintain accurate and up-to-date patient accounts

Respond to patient and insurance inquiries regarding billing and collections

Work closely with insurance companies to ensure accurate and timely claim processing

Maintain compliance with HIPAA and other relevant regulations

Provide excellent customer service to patients and team members

Qualifications:

Energy and Empathy

Accuracy and Organization

Typing skills of 55+ WPM

Dental billing experience required

Knowledge of dental coding and billing procedures

Familiarity with dental insurance plans and claim processing

Excellent problem-solving and analytical skills

Detail-oriented with strong attention to accuracy

Strong communication and interpersonal skills

Ability to work independently and as part of a team

Proficiency in using dental software and Microsoft Office programs

Knowledge of HIPAA regulations and compliance

Ability to work in a remote environment with reliable internet connection

• 100% Remote
• Training & Development
• Work From Home

MySigrid is seeking a highly organized and detail-oriented individual to join our team as a Remote Full-time Guest Experience Specialist. The ideal candidate facilitates seamless guest interactions, collaborates with internal teams, and addresses inquiries promptly and courteously. Proficient in administrative procedures, with exceptional communication skills and a proactive approach to resolving guest concerns, ensuring optimal satisfaction, and maintaining accurate records of interactions.

WHO WE ARE

MySigrid is a Premium Executive and Personal Assistance Service staffed by humans powered by technology. We provide the right people, platform, and processes to optimize busy executives’ lives, allowing them to outsource the day-to-day activities that keep their personal and professional lives on time and on target. We aim to democratize access to executive support and to create jobs using technology instead of replacing them.

We use MySigrid, our proprietary Collaboration & Task Management Platform, to solve tasks efficiently and collectively - improving quality, reducing human error, and increasing speed. MySigrid is a ‘state-of-the-art’ technology platform designed to optimize the work processes of our Executive Assistants, allowing them to deliver world-class remote support to multiple clients, as well as giving them the flexibility to configure an optimal work/life balance.

Key Responsibilities

• Ensure seamless virtual guest interactions and enhance the overall guest experience.
• Collaborate with internal and external teams to streamline operations and deliver exceptional service.
• Promptly and courteously address incoming guest inquiries through various communication channels.
• Effectively handle multiple guest inquiries simultaneously, demonstrating excellent multitasking abilities.
• Provide accurate information, resolve guest queries, and offer assistance with reservations, amenities, and directions.
• Proactively identify and resolve guest complaints, ensuring their satisfaction.
• Maintain accurate records of guest interactions and relay messages as necessary

Requirements

As a minimum, we expect candidates to meet the following requirements:

• Bachelor's degree holder
• Proficient in administrative and clerical procedures
• Strong computer skills and familiarity with relevant software applications
• Sound knowledge of customer service principles and best practices
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work independently and prioritize tasks effectively.
• Amenable to US Night Shift work schedule and Tuesday and Wednesday Offs.
• Full-time position with opportunities for growth and development.

At MySigrid, we aim to ensure the professional and personal growth of all our employees:

• Paid Time Off (PTO) credits.
• HMO Package for the employee and two dependents.
• Medical subsidy.
• Internet and equipment subsidy.
• Comprehensive training and continuous learning advantages.
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
• High importance to work-life balance with the opportunity to work from home part of the week.
• Opportunity to venture into other areas of the business as you continue to contribute to the growth of the company.
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
• Work in a corporate culture that encourages collaboration, with an emphasis on our core values: Integrity, Passion, Teamwork and Respect, Proactiveness, Accountability, and Determination.

Co-Working days

MySigrid has co-working offices in BGC, Ortigas, and Makati where the whole team meets twice a month at a minimum.

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

JOB RESPONSIBILITIES:

• Strengthens partnership with external sources by conducting onsite visits and meetings.
• Uploads Manpower Requests in Workday Recruiting. Manages and maintains in-house recruitment system .
• Employs hiring strategies to attract and invite potential candidates.
• Conducts initial screening of all applicants to determine their suitability for the position applied.
• Administers pre-employment exams and informs all concerned of the status accordingly. Endorses qualified positions to Hiring managers.
• Ensures that pre-employment documents are valid and complete. Completes required data field information of new hires in Workday prior start date. Facilitates on-boarding program to all newly-hired employees.
• Monitors status of Interns and Project based employees. Provides hiring and attrition reports as needed.
• Prepares employment contract of newly-hired Operators

MINIMUM REQUIREMENTS:

• Bachelor’s Degree in psychology or related field of study
• Prior experience in Semiconductor Manufacturing preferred
• Working knowledge on Psychometrics and Selection Interviewing
• Background on Workday Recruiting

ABOUT US

BSA Solutions provides talent outsourcing services to small and medium-sized businesses. We offer global businesses access to highly skilled professionals from the Philippines and Malaysia, enabling businesses to build their offshore dream teams. Our vision is to be the place where the bright minds meet to build a community of successful companies. We help talents chart their professional careers and allow our clients to focus on strategic and high-level tasks while we care for their talent management needs. We pride ourselves on delivering exceptional results through our personalized services and our in-depth knowledge of the markets we serve.

HEADLINE

Are you a digital chameleon, seamlessly blending creativity with technical prowess? We're searching for a dynamic Digital Brand & Content Specialist (with UI/UX Focus) to join our team and unleash your multi-faceted skillset on diverse projects.

What's in it for you? 

·         Full-time, permanent position with a day-shift schedule so you can maintain a healthy work-life balance. 

·         Office-based in vibrant Cebu City, offering a modern collaborative work environment. 

·         Opportunity to work with cutting-edge financial tools and systems, enhancing your skills and expertise. 

·         Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents. 

·         Grow and develop your career with us through our technical and professional development programs. 

·         Competitive Salary Package (between 40K – 45K) + generous benefits + personalized learning and development. 

This is a full-time, office-based role in Cebu City. To start in March 2024.

Join us and connect and collaborate with the best minds, building a community of successful companies. 

ABOUT THE ROLE

We are searching for a dynamic and results-oriented Digital Brand & Content Specialist with a strong understanding of UI/UX principles to join our growing team.

In this role, you will play a pivotal role in:

·         Developing and executing our digital brand strategy, including defining and maintaining a cohesive user experience (UX) across all online touchpoints.

·         Leading website development, ensuring an intuitive and user-friendly experience, and contributing to SEO optimization.

·         Managing social media and marketing efforts, creating compelling visual content, and leveraging user data to inform content strategy.   

RESPONSIBILITIES

• Brand Strategy & UX:
• Collaborate in developing and maintaining a cohesive brand identity and user experience (UX) across all online touchpoints (website, social media, etc.).
• Assist with conducting market research and competitor analysis to inform brand positioning and UX best practices.
• Contribute creative ideas and support the development of compelling brand messaging and storytelling for marketing materials, considering both user needs and brand identity.
• Content Creation & Management:
• Lead the development of a comprehensive content strategy that aligns with brand goals, audience needs, and UX considerations.
• Create engaging and informative content (blog posts, infographics, videos, etc.) across various platforms, ensuring accessibility and user-friendliness.
• Manage assigned content creation tasks and projects, ensuring timely publication and adherence to SEO best practices.
• Social Media Management:
• Execute an established social media strategy to cultivate engagement, brand awareness, and positive user sentiment.
• Create and schedule captivating social media content (text, images, videos) that drives audience interaction, considering both brand identity and user engagement best practices.
• Monitor and analyze social media activity in collaboration with the team, leveraging data to inform future content strategy and improve user experience.
• Visual Content Creation & UI/UX:
• Edit and enhance photos and videos for use on websites and social media, prioritizing visual appeal and user experience.
• Contribute to the design and development of the website user interface (UI), working with designers to ensure consistency with brand identity and UX best practices.
• Source and curate visually appealing content that aligns with brand identity, considering both aesthetic appeal and user experience.
• Collaborate on maintaining consistency in visual style and user experience across all platforms.

• 3+ years of experience in a digital marketing or branding role.
• Strong understanding of UI/UX principles and best practices.
• Proven ability to develop and execute a comprehensive digital brand and UX strategy.
• Experience with designing and developing user-friendly websites using CMS platforms.
• Expertise in social media management, content creation, and data-driven decision making for various platforms.
• Excellent communication, writing, and editing skills.
• Proficient in photo and video editing software (e.g., Adobe Photoshop, Premiere Pro).
• A keen eye for design, a strong understanding of visual storytelling, and an ability to translate brand identity into impactful UX elements.
• Excellent time management and organizational skills.
• The ability to work independently while also collaborating effectively with a team.

Bonus points for:

• Experience with accessibility best practices for web and content development.
• Proven track record of improving user engagement and conversion rates through content and UX optimization.
• Experience in a specific industry relevant to our company.

BSA Solutions, Inc. offers:

·         Comprehensive financial rewards and benefits that exceed market standards and the requirements of the Philippines Labor Law.

·         Comprehensive and generous HMO benefits package for you and one dependent from the start date.

·         Personalized professional development coaching and mentoring to help you map out your personal and professional development plan.

·         Broad selection of exciting and engaging social events to embrace as a vibrant BSA community.

·         Psychologically safe environment for you to develop your skills and talent consistent with BSA values and

·         Frequent webcasts and discussion forums by senior leaders to obtain feedback and ideas, and genuinely interested in hearing what you have to say.

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, color, religion, origin, or any other characteristics protected by applicable law.

Octal Philippines Inc. is seeking a highly skilled and detail-oriented individual to join our team as a Data Specialist. As a Data Specialist, you will be responsible for managing, organizing, and analyzing large sets of data. This is an excellent opportunity for someone with strong analytical skills and a passion for working with data within the IT industry.

Responsibilities

• Collect, clean, and organize data from various sources
• Analyze data and identify trends, patterns, and insights
• Develop and maintain data management processes and procedures
• Create and implement data quality initiatives
• Collaborate with cross-functional teams to support business objectives
• Generate reports and visualizations to present data findings
• Stay up-to-date with industry best practices and emerging trends in data management and analysis

• Bachelor's degree in Computer Science, Statistics, Mathematics, or a related field
• Proven experience in data analysis, data management, or related roles
• Strong analytical and problem-solving skills
• Proficiency in SQL and database management
• Experience with data visualization tools (e.g., Tableau, Power BI)
• Strong attention to detail and accuracy
• Excellent communication and collaboration skills
• Ability to work independently and manage multiple tasks and deadlines

Are you a social media savvy who loves creating captivating content and connecting with online communities? Do you have a flair for storytelling and a keen eye for design? If so, you might be the perfect fit for our dynamic team!

We are looking for a creative and experienced Social Media Specialist to help us grow our brand presence and engagement across various social media and Career platforms. You will be responsible for developing and implementing effective social media strategies, crafting engaging and on-brand content, and monitoring and analyzing social media performance. You will also work closely with other teams to ensure our social media efforts are aligned with our overall business goals.

To succeed in this role, you should have a passion for social media trends, a strong portfolio of successful social media campaigns, and excellent communication skills. You should also have a solid knowledge of social media platforms, tools, and best practices, as well as a creative and problem-solving mindset.

- Plan and execute social media strategies that increase brand awareness, engagement, and conversion.

- Produce and publish captivating content for various social media platforms, such as Facebook, Instagram, Twitter, LinkedIn, TikTok, and others.

- Manage and maintain the company's social media profiles and presence, ensuring a consistent voice and tone across all channels.

- Monitor and respond to social media conversations, trends, news, and feedback relevant to the brand, and engage with the audience in a timely and professional manner.

- Measure and report on social media performance, using analytics tools and insights to optimize content and strategy.

- Collaborate with cross-functional teams, such as marketing, design, and customer service, to support and enhance social media initiatives and campaigns.

- Research and stay updated on the latest social media trends, tools, and best practices, and propose innovative ideas for growth and engagement.

MySigrid is seeking a skilled and professional Bilingual Admin Support Specialist fluent in both Spanish and English to support our executive team. The successful candidate will play a crucial role in facilitating effective communication between the executive team and Spanish-speaking clients, partners, and stakeholders.

WHO WE ARE

MySigrid is a Premium Executive and Personal Assistance Service staffed by humans powered by technology. We provide the right people, platform, and processes to optimize busy executives’ lives, allowing them to outsource the day-to-day activities that keep their personal and professional lives on time and on target. We aim to democratize access to executive support and to create jobs using technology instead of replacing them.

We use MySigrid, our proprietary Collaboration & Task Management Platform, to solve tasks efficiently and collectively - improving quality, reducing human error, and increasing speed. MySigrid is a ‘state-of-the-art’ technology platform designed to optimize the work processes of our Executive Assistants, allowing them to deliver world-class remote support to multiple clients, as well as giving them the flexibility to configure an optimal work/life balance.

Requirements

As a minimum, we expect candidates to meet the following requirements:

• Fluency in both Spanish and English, with excellent written and verbal communication skills in both languages. 
• Proven experience as an executive assistant or similar role, preferably in a bilingual environment. 
• Strong organizational skills with the ability to prioritize tasks and manage time efficiently. 
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and other relevant software. 
• Attention to detail and high level of accuracy in all tasks. 
• Ability to maintain confidentiality and handle sensitive information with professionalism. 
• Excellent interpersonal skills, with the ability to interact effectively with individuals at all levels. 
• Adaptability and flexibility to respond to changing priorities and deadlines. 
• Bachelor's degree or equivalent work experience preferred. 

At MySigrid, we aim to ensure the professional and personal growth of all our employees:

• Paid Time Off (PTO) credits.
• HMO Package for the employee and two dependents.
• Medical subsidy.
• Reimbursable internet charges.
• Comprehensive training and continuous learning advantages.
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
• High importance to work-life balance with the opportunity to work from home part of the week.
• Opportunity to venture into other areas of the business as you continue to contribute to the growth of the company.
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
• Work in a corporate culture that encourages collaboration, with an emphasis on our core values: Integrity, Passion, Teamwork and Respect, Proactiveness, Accountability, and Determination.

Co-Working days

MySigrid has co-working offices in BGC, Ortigas, and Makati where the whole team meets twice a month at a minimum.

We are looking for candidates with experience in leasing tools such as ShowMojo, Tenant Turner, Rently, etc. If you also have experience with property management softwares such as AppFolio, Propertyware, Buildium, etc, then please apply.

This is a completely REMOTE job. Never commute nor get snarled in rush hour traffic again.

ShowMojo streamlines the residential rental process, and vastly improves the leasing experience for property managers and renters alike. Our company is growing rapidly, with customers in all 50 states. To learn more about us visit: hello.showmojo.com

Values

ShowMojo strives to connect individuals that closely align with our values:

• Do you have the confidence to exchange opinions in an open environment with respectful candor?
• Are you self-directed and able to proactively solve problems?
• Do you pride yourself on showing up prepared and feel personal responsibility to see your accountabilities through to completion?

If this resonates with your personal values, we would like to have a career discussion with you.

Overview

We are looking for smart, articulate, tech-savvy professionals who enjoy solving customer problems. Property management or real estate experience is required for this position. We will help you get up to speed on the domain.

You'll be expected to leverage your analytical skills and understanding of technology as you assist new and current customers. You'll help new customers integrate ShowMojo into their business, configuring the system to their needs. And you'll help current customers make the most of ShowMojo as their business evolves.

You will be expected to dig through sometimes complicated details and actively help resolve customer problems. You will need to grow into a domain expert in our cutting-edge leasing platform. We will help you get there.

You must:

• Be extremely capable and comfortable with the use of new technology, online communication platforms, and learning new systems. For example, experience with online tools such as Slack, Wikis, spreadsheets, Join.me, Zoom, WebEx, FreshDesk, Zendesk, Salesforce, Quickbooks Online and the like (these are only examples, not systems you will use).
• Be ready to read through multiple pages of documentation -- and apply deductive reasoning -- to find the right answer to a customer issue.
• Be able to provide expert-level support to customers around ShowMojo's continually expanding product and service offerings.
• Be able to explain complicated concepts (related to leasing automation and emerging leasing best practices) in simple, user-friendly terms.
• Display a high level of professionalism and compassion when working with each account on sensitive matters.
• Assist with the creation and updates to team processes and knowledge bases.
• Serve as the primary ShowMojo contact for high-value customer groups.
• Own ongoing analytical assignments, or one-off-projects, aimed at improving the performance of the operations team or ShowMojo system.
• Act as a senior member of the operations team, mentoring junior members.
• Have a quiet office (home or elsewhere) with a strong internet connection and a newer computer.
• Experience with using ShowMojo platform is a big plus.
• Experience with using other leasing platforms such as Tenant Turner, Rently, Appfolio, Buildium, Rent Manager is also a plus.

Rate starts at $10 per hour.

ABOUT US

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve. 

HEADLINE

Are you talented and dynamic with passion for cutting-edge AI technology? Do you have experience in promoting software technology for the digital health environment? If so, we have an exciting opportunity for you to join our US client, driving the AI revolution with state-of-the-art AI models in medical imaging and diagnostics. 

We are seeking a MARKETING SPECIALIST to be part of the start-up team and be responsible for attracting potential clients and developing marketing campaigns and strategies. 

What’s in it for you: 

• The opportunity to help drive the AI revolution in medical imaging and diagnostics. 
• Work on cutting-edge technology and be part of a collaborative and forward-thinking team. 
• Competitive compensation, excellent benefits. 
• Personalised development program & seniority benefits. 
• Being part of an international team of smart and passionate colleagues. 

This is a FULL-TIME role, MONDAY TO FRIDAY. 

This is an office-based position in central Cebu City. 

The expected start date is March 2024. 

ABOUT THE ROLE

As a Marketing Specialist, you will play a crucial role in developing and executing marketing strategies to promote cutting-edge AI powered imaging solutions in the healthcare industry. You will collaborate closely with cross-functional teams, including product management, sales, and research and development, to drive brand awareness, generate leads, and support the overall growth of the business.

RESPONSIBILITIES

• Create and execute marketing campaigns across various channels, including social media, email, and web  
• Develop content for blog posts, white papers, brochures, case studies, and other marketing materials 

• Develop and execute our online presence, including social media accounts, website content, and online organic advertising 
• Collaborate with the sales team to develop and execute lead-generation campaigns 
• Organize conferences and events to attract potential clients and partners 
• Plan and execute company events, webinars, podcast and other marketing initiatives to generate leads and build brand awareness 
• Conduct market research to identify customer needs and preferences, and adjust marketing strategies as needed 
• Measure the effectiveness of marketing campaigns and report on key performance metrics 
• Manage event logistics, including venue selection, vendor management, budgeting and promotion 

QUALIFICATIONS AND REQUIREMENTS

• Bachelor's degree in marketing, business, or related field 
• 3 years of hands-on marketing experience in the healthcare or technology industries 
• Experience with digital marketing tools and platforms, such as Google Analytics, Facebook Ads, and email marketing software such as HubSpot. 
• Strong writing and communication skills, with experience developing content for various channels 
• Ability to work independently and as part of a team 
• Strong project management skills and attention to detail 
• Creative problem-solving skills and ability to think outside the box 
• Experience with social media platforms such as LinkedIn and Twitter 

IMPRESS US MORE

• Experience with healthcare marketing and understanding of healthcare industry regulations and compliance 
• Proven track record of developing successful marketing strategies and campaigns in the healthcare or technology industry 

• Familiarity with marketing automation tools and lead-generation tactics 
• Experience with creating and managing budgets for marketing campaigns 
• Strong project management skills and ability to work effectively with cross- functional teams 
• Ability to analyze data and identify trends to inform marketing strategies and optimize campaigns 
• Demonstrated creativity and innovation in developing marketing content and messaging 
• Experience with creating and delivering presentations to internal and external stakeholders 
• Familiarity with design software such as Figma is a plus 

WHY YOU SHOULD JOIN US

BSA Solutions, Inc. emphasizes in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Encourages you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present. 
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.  

As a Senior Training and Support Specialist at LegalMatch, your role is crucial  in improving the performance of our call team. You will create and deliver training and onboarding programs, provide support, and empower our team to continuously exceed their goals. Your proactive nature, outcome-oriented mindset, and dedication to continuous improvement will be essential to succeeding in this role. 

Responsibilities: 

• Partner with stakeholders to identify training and onboarding needs. 
• Work with colleagues to develop comprehensive training programs for specialists and leaders within the organization. 
• Execute onboarding and training sessions for leaders and team members. 
• Provide technical assistance and support for trainees and onboardees. 
• Develop and revise training materials to ensure usability, relevancy, and accuracy. 
• Assess the impact of training initiatives and individual performance against predefined targets. 
• Keep track of progress, generate reports, and devise action plans for improvement. 
• Constantly seek opportunities to enhance training materials and processes to support evolving business needs. 
  

What’s in it for you: 

• Permanent work-from-home setup 

• Proactive, outcome-oriented, and dedicated to continuous improvement
• Possesses extensive knowledge of learning principles and modern training techniques
• 3 years of relevant work experience as a Training Specialist
• Excellent communication skills
• Tech-savvy, capable of working with various tools to develop training materials in various formats
• Proficient in design principles and usability considerations for effective training materials (a portfolio may be requested)

Hi! We’re Smartsourcing, looking for an Accounting Associate who can work with us full-time and on-site!

Where?