This is an exciting opportunity for someone who wants to help to advance the Allegis Group Operating Companies talent experience strategy and mission in the field. 

The Talent Experience Specialist is responsible for ensuring they are delivery is excellence by providing an exceptional experience through world-class service and consistent employment. 

The Talent Experience Specialist will manage the Consultant/Contractor experience throughout the duration of the assignment and will proactively manage communication related to essential job functions.  The Talent Experience Specialist is responsible for ensuring our consultants receive superior support in relation to all job-related questions, concerns, or issues. The Talent Experience Specialist will work with all appropriate Allegis Operating Company (OpCo) support teams to address Consultant/Contractor questions and requests. 

Your duties may include, but are not limited to:

• Introduce the Communities and Mobile App WIIFM to consultant – activate profile while on call
• Introduce Consultant/Contractor Care Survey NPS Program
  • Use script for Onboarding, Check-in and Offboarding Surveys
• Discuss open End Date Review, Job Inquiry, Refer a Friend Cases from Communities Site & Mobile App
• Partner with Talent Experience Team to drive service in supporting accounts.
• Weekly call with Talent Experience Team in US to stay on top of cases, consultant issues, etc.
  • Reinforce what is working well, address what is not
• Engage in monthly Service Touchpoints with the consultants
  • Use STP scripts
• Directing Consultants/Contractors to Communities within Connected when receiving referrals
• Communicate with peers by sharing “best practice” and providing accurate, thorough documentation on consultants in applicant tracking systems or other documentation tools (i.e Connected)
• Subject matter expert in the Talent Experience Program
• Utilizing Connected real-time to document all Consultant/Contractor communication

Responsible for accurate and complete responses to Requests for Proposals (RFPs) with strategically positioned responses and materials. Collaborate and coordinate with internal departments to maintain library of current and accurate content covering all areas of AireSpring business. Work with RFP Coordinator to develop specific responses to each individual RFP ensuring complete response to all questions. Coordinate outsourcing to individual departments and individuals for questions not covered in current response library. Schedule and coordinate regular content reviews with departments and subject matter experts to ensure the most thorough responses. Coordinate with Stop-Loss and Marketing on responses to Stop-Loss and audit questionnaires.
 
The incumbent is expected to communicate professionally with peers, supervisors, subordinates, vendors, customers, and the public, and to be respectful and courteous in the conduct of this position.
 
ESSENTIAL JOB FUNCTIONS:
 
Essential job functions include the following. Other functions may be assigned as business conditions change.
Own the RFP response process, ensuring questionnaire is complete, cohesive, and of the highest quality prior to shipping.
Coordinate with RFP Coordinator to maintain log of open RFPs and questionnaire needs
Contribute to and communicate the strategic direction of the RFP preparation and coordination by performing the necessary research of the client, industry, competition, etc.
Customize each RFP for the client's unique needs/Hot Buttons/Renewals (applying strategy).
Offer alternatives and suggestions based on client research to position AireSpring in a positive light.
Maintain comprehensive library of response content
Schedule and track tasks related to the RFP questionnaire process
Coordinate with RFP Coordinator for requests for information from departmental contacts with specific time lines to meet proposal deadlines
Organize and participate with departmental contacts as needed for planning, follow ups, scheduling and document preparation
Review RFPs with RFP Manager and RFP Coordinator to identify non-standard response needs and outsourcing requirements
Assist the departmental contacts with establishing response parameters for accuracy and consistency
Incorporate all relevant information into proposal making sure the content is compliant
Review, proofread and synthesize final proposal's content
Coordinate with RFP Coordinator to prepare and deliver final RFP for on-time submission
Assist RFP Coordinator and RFP Manager with follow-up requests
Track and update your manager on RFP's through the process
Analyze results periodically and inform manager of trends to improve outcomes based on organizational goals and priorities
Coordinate back up resources when there are conflicting deadlines, workload or priorities that require additional support and communicate that to manager
Maintain all electronic and/or hard copies of RFP files based on the companies retention policies
Contribute to the daily workflow with regular and punctual attendance
Establish and develop a "template" for standard responses and periodically update responses based on new organizational goals or priorities
 
 
JOB SPECIFICATIONS:
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 
Minimum Education: High school diploma or GED equivalent plus four year college degree with a concentration in Communication, English or Writing preferred.
 
Certification(s) Required: None
 
Minimum Experience: Two years experience preparing proposals, agreements or other documents in a highly organized administrative environment in a complex environment with a focus on project management. Experience with Government and/or other Public Sector work preferred
 
 

Are you a social media savvy who loves creating captivating content and connecting with online communities? Do you have a flair for storytelling and a keen eye for design? If so, you might be the perfect fit for our dynamic team!

We are looking for a creative and experienced Social Media Specialist to help us grow our brand presence and engagement across various social media and Career platforms. You will be responsible for developing and implementing effective social media strategies, crafting engaging and on-brand content, and monitoring and analyzing social media performance. You will also work closely with other teams to ensure our social media efforts are aligned with our overall business goals.

To succeed in this role, you should have a passion for social media trends, a strong portfolio of successful social media campaigns, and excellent communication skills. You should also have a solid knowledge of social media platforms, tools, and best practices, as well as a creative and problem-solving mindset.

- Plan and execute social media strategies that increase brand awareness, engagement, and conversion.

- Produce and publish captivating content for various social media platforms, such as Facebook, Instagram, Twitter, LinkedIn, TikTok, and others.

- Manage and maintain the company's social media profiles and presence, ensuring a consistent voice and tone across all channels.

- Monitor and respond to social media conversations, trends, news, and feedback relevant to the brand, and engage with the audience in a timely and professional manner.

- Measure and report on social media performance, using analytics tools and insights to optimize content and strategy.

- Collaborate with cross-functional teams, such as marketing, design, and customer service, to support and enhance social media initiatives and campaigns.

- Research and stay updated on the latest social media trends, tools, and best practices, and propose innovative ideas for growth and engagement.

About Us

Join our dynamic influencer marketing team, where we connect brands with creative voices on platforms like TikTok, Instagram, and YouTube. We're looking for a Customer Support Specialist who thrives on engaging with influencers and resolving their queries with efficiency and empathy.

Role Overview

In this role, you'll be the primary support for our network of influencers, ensuring they receive timely and effective assistance. Your day-to-day will involve managing a high volume of communications and using available resources to solve problems independently.

Key Responsibilities

• Engage daily with influencers, responding to emails and direct messages with clear, concise, and friendly communication
• Independently address and resolve influencer inquiries, using available resources and information to find solutions
• Efficiently categorize, prioritize, and manage influencer queries to ensure timely responses
• Collect and relay influencer feedback to relevant teams to improve services and satisfaction
• Maintain accurate records of interactions, issues, and resolutions
• Inform influencers about policies, procedures, and best practices to help them navigate our services
• Collaborate with other teams to streamline communication and resolve complex issues

• Strong writer with good English skills, capable of composing clear and engaging messages
• Quick to identify and solve problems, making decisions with available information
• Able to handle a high volume of communications efficiently, with an eye for detail
• Understanding of influencers' needs and challenges, providing supportive and friendly assistance
• At least 1 year of prior work experience in a customer support role, demonstrating an ability to manage inquiries and resolve issues effectively
• Flexible and able to adapt to a dynamic environment, managing changing priorities effectively
• Available to work during Central European Time (CET) hours, accommodating our global influencer network

MedCore Solutions, Bizforce's medical division, is seeking for skilled WFH Rheumatology Medical Billers to join our team. As a US Medical AR Specialist, you will manage accounts receivables, coordinate with insurance companies and healthcare providers, handle denied claims, and ensure timely reimbursement of medical expenses. The successful candidate will work from home permanently and will have the opportunity to work with a dynamic team in a fast-paced environment. BizForce & MedCore Solutions allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world.

Who We Are

MedCore Solutions (MCS) is a single-source solution for Healthcare administration. MCS is an industry leader in medical billing, credentialing, scribing, insurance verification, compliance, and virtual staffing. Upon your request our team of certified coders can perform a detailed billing analysis to determine if you are receiving the maximum amount of revenue while conforming to CMS guidelines. Ask how MCS can streamline your hospital or practice making healthcare administration simple, effective, and affordable. We pride ourselves on giving you the best solutions tailored to your practice’s specific needs, so you can focus on your patients and revenue-producing activities.

Responsibilities

• Manage accounts receivables and keep up-to-date records
• Coordinate with healthcare providers and insurance companies for claim submission and follow-up
• Generate revenue by making payment arrangements, collecting accounts, and monitoring and pursuing delinquent accounts
• Collect delinquent accounts by establishing payment arrangements with patients, monitoring payments, and following up with patients when payment lapses occur
• Maintain Medicare bad-debt cost report
• Secure outstanding balance payments for the care of employees
• Verify insurance eligibility for patients and ensure timely payment
• Handle denied claims and appeal if necessary
• Reconcile payments and post to patients' accounts
• Maintain compliance with HIPAA regulations
• Handle patient inquiries regarding their accounts

Other details:

Start Date: TBD

Schedule: 8 hours/day Monday-Friday; 40 hours/week

Days Off: Saturday & Sunday

Time zone: EST

Duration: Full-time Steady state

• At least 3-5 years of experience as a US Medical AR Specialist
• Knowledge of medical billing and coding practices
• Strong understanding of the healthcare billing process
• Familiarity with healthcare insurance plans and related policies
• Experience with HIPAA regulations
• Excellent communication and customer service skills
• Strong attention to detail
• Strong computer skills and experience with medical billing software.
• Amenable to work in any US time zones (graveyard shift)
• At least 1 year of experience in Physical Therapy billing
• Preferably with experience in Agile EMR

Key Results

• Reduce coding and billing error rate
• Achieve the target collections goals set and collections status report
• Reduced number of denials and complaints
• Achieve an accuracy rate of 99%
• Utilization of billing and coding software programs

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5
• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up

Our Commitment to delivering high-quality results for our clients and the only way to do that is by ensuring a rewarding, respectful, and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From Home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education

• Specialized Training

OPEN TO APPLICANTS BASED IN THE PHILIPPINES

Job Title: Paid Advertising Specialist

Location: Remote

Working Hours: TBC

Salary Range: $1500 per month

About the Company:

Support Shepherd is a dynamic and fast-growing company that specializes in headhunting top talent for international clients. We are seeking a highly motivated and talented Paid Advertising Specialist to join our team.

About the Role:

We are currently seeking an experienced Paid Advertising Specialist to join our dynamic team. This role involves developing, executing, and optimizing paid advertising campaigns across multiple platforms, with a focus on YouTube Ads, Webinar or Instagram Ads, and cold outbound strategies.

Responsibilities:

• YouTube Ads:Strategize, script, and launch compelling -YouTube ad campaigns tailored to our target audience, focusing on promoting our trading mentorship services.
• Conduct thorough competitor analysis to identify trends and opportunities for differentiation.
• Optimize campaigns for performance, including testing ad formats, targeting options, and bidding strategies.
• Other Ads (Webinar/Instagram): Develop and implement advertising campaigns for webinars and Instagram, designed to engage potential clients and convert leads into customers.
• Create captivating ad copy and visuals that resonate with our audience and communicate the value of our mentorship program.
• Utilize retargeting strategies to maximize conversion rates and ROI.
• Cold Outbound Strategies:Design and execute cold email and Instagram outbound campaigns to generate leads.
• Setup and manage domains/email warm-ups to ensure high deliverability and engagement rates.
• Establish and monitor key performance indicators (KPIs) for all campaigns, adjusting strategies as needed to achieve goals.
• Write persuasive copy for all campaigns and establish systems for scaling efforts efficiently.
• Explore and implement outbound strategies through Skool, Facebook groups, and direct messaging to expand our reach.

• Minimum of 2+ years of experience in paid advertising, particularly with YouTube Ads or media buying.
• Strong understanding of cold outbound strategies and experience in executing successful email and social media campaigns.
• Proficiency in ad scripting, competitor research, and campaign optimization.
• Excellent copywriting skills with the ability to create compelling ad copy that converts.
• Experience setting up domains/email warm-ups and tracking campaign KPIs.
• Ability to work independently and in a team environment, managing multiple campaigns simultaneously.
• Creative thinker with a data-driven approach to decision-making and scaling.
• Knowledge of trading and financial markets is a plus.

• A dynamic and supportive team environment.
• Opportunities for professional growth and development.
• Competitive salary and performance bonuses.
• Flexible working arrangements.

MySigrid is seeking a skilled and professional Bilingual Admin Support Specialist fluent in both Spanish and English to support our executive team. The successful candidate will play a crucial role in facilitating effective communication between the executive team and Spanish-speaking clients, partners, and stakeholders.

WHO WE ARE

MySigrid is a Premium Executive and Personal Assistance Service staffed by humans powered by technology. We provide the right people, platform, and processes to optimize busy executives’ lives, allowing them to outsource the day-to-day activities that keep their personal and professional lives on time and on target. We aim to democratize access to executive support and to create jobs using technology instead of replacing them.

We use MySigrid, our proprietary Collaboration & Task Management Platform, to solve tasks efficiently and collectively - improving quality, reducing human error, and increasing speed. MySigrid is a ‘state-of-the-art’ technology platform designed to optimize the work processes of our Executive Assistants, allowing them to deliver world-class remote support to multiple clients, as well as giving them the flexibility to configure an optimal work/life balance.

Requirements

As a minimum, we expect candidates to meet the following requirements:

• Fluency in both Spanish and English, with excellent written and verbal communication skills in both languages. 
• Proven experience as an executive assistant or similar role, preferably in a bilingual environment. 
• Strong organizational skills with the ability to prioritize tasks and manage time efficiently. 
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and other relevant software. 
• Attention to detail and high level of accuracy in all tasks. 
• Ability to maintain confidentiality and handle sensitive information with professionalism. 
• Excellent interpersonal skills, with the ability to interact effectively with individuals at all levels. 
• Adaptability and flexibility to respond to changing priorities and deadlines. 
• Bachelor's degree or equivalent work experience preferred. 

At MySigrid, we aim to ensure the professional and personal growth of all our employees:

• Paid Time Off (PTO) credits.
• HMO Package for the employee and two dependents.
• Medical subsidy.
• Reimbursable internet charges.
• Comprehensive training and continuous learning advantages.
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
• High importance to work-life balance with the opportunity to work from home part of the week.
• Opportunity to venture into other areas of the business as you continue to contribute to the growth of the company.
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
• Work in a corporate culture that encourages collaboration, with an emphasis on our core values: Integrity, Passion, Teamwork and Respect, Proactiveness, Accountability, and Determination.

Co-Working days

MySigrid has co-working offices in BGC, Ortigas, and Makati where the whole team meets twice a month at a minimum.

What’s it all about?

The compliance-risk control framework includes financial crime compliance and regulatory compliance. Financial crime focus is on Anti-Money Laundering (AML), Counter Terrorist Financing (CTF), Sanctions & Anti-Bribery and Corruption (ABC), and on the associated Know Your Customer (KYC) and Know Your Customer’s Business (KYC/B) & Counterparty Due Diligence (CDD) obligations, including primarily but not limited to: -

•           On-boarding counterparty due diligence

•           Transactional monitoring

•           Sanctions screening

•           Suspicious activity identification, monitoring and reporting

What we expect of you, day to day.

• Develop an understanding of Visa Payments business operations and payment processes

• Identify and internally escalate actual or suspected sanctions matches, assisting and supporting other analysts within the team

• Ensure sanction queries are sent in a timely manner in line with our internal SLAs and deadlines set

• Identify trends and use data to suggest improvements to effectively resolve service issues, escalating appropriately.

• Assist with the development of management information in alignment with regulatory and internal policy/risk expectations

• Assist with the review of new controls to mitigate risks and reduce false positives to improve efficiency across the team.

And assist:

• Ensuring clients are within legal parameters and not undertaking ML or criminal activities. For example, using screening and monitoring systems to assess client legitimacy.

• Identifying, managing & escalating suspected and actual money laundering, sanctions breaches and fraud cases through the relevant escalation path.

• Ensuring the compliance risk control framework remains aligned with external legislation.

• Conducting and/or overseeing compliance monitoring reviews and audits.

• Promoting and providing advice on best compliance practice within critical business areas.

• Exemplifying the company values and promoting them in all areas of the role, within and without the function.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Elite is seeking a Billing Specialist to execute its Accounts Receivables processes. The Billing Specialist should understand the Invoice-to-Cash process, specifically as it relates to billing procedures. This position will work collaboratively to complete billing procedures, including project/contract setup, invoicing, processing credits and rebills, and review/validate for proper revenue recognition. The Billing Specialist will work to accomplish daily tasks given by their manager.

WHAT YOU’LL DO

• Deliver excellent customer service when interacting with customers (internal and external)
• Evaluate contract terms and verify information is appropriately reflected in the financial system
• Input accurate contract/financial information into the financial system regarding the revenue, payment, or other pertinent invoicing information per the contract
• Solve problems timely with precision
• Effectively manage customers and ensure all obligations and deadlines are met
• Actively seek process improvements that will bring accuracy and efficiency to the team and financial systems.
• Seek to automate manual processes wherever possible
• Participate in group discussions, foster a positive team environment, and present feedback to management

As a Supply Chain Process Optimization Specialist, you will play a crucial role in enhancing the efficiency and effectiveness of our supply chain operations. You will be responsible for analyzing and improving various aspects of the supply chain processes to drive cost reduction, improve service levels, and increase overall operational performance. The successful candidate will work closely with cross-functional teams, leveraging data-driven insights and industry best practices to implement innovative solutions.

• Analysis of Current Processes:
  • Evaluate and analyze existing supply chain processes to identify areas of inefficiency, bottlenecks, and potential improvement opportunities.
  • Conduct thorough data analysis to understand performance metrics and key performance indicators (KPIs) related to the supply chain.
• Identify Optimization Opportunities:
  • Work closely with cross-functional teams to identify opportunities for process optimization, automation, and innovation within the supply chain.
  • Collaborate with stakeholders to understand their needs and requirements.
  • Evaluate and recommend the integration of new technologies, automation, and digital tools to optimize supply chain processes.
• Develop and Implement Optimization Strategies:
  • Design and implement strategies to optimize supply chain processes, including the use of technology, automation, and best practices.
  • Introduce and integrate new technologies and systems to enhance efficiency.
• Continuous Improvement:
  • Establish continuous improvement within the supply chain by implementing methodologies such as Lean or Six Sigma.
  • Monitor and assess the impact of implemented changes, making adjustments as needed to achieve ongoing improvement.
• Collaboration and Communication:
  • Collaborate with various departments and stakeholders to ensure alignment of supply chain processes with overall business objectives.
  • Communicate effectively with team members and management to convey optimization strategies and changes.
• Risk Management:
  • Identify and mitigate potential risks associated with supply chain processes to ensure resilience and continuity in operations.
  • Develop contingency plans to address unforeseen challenges.
• Data Management and Analytics:
  • Leverage data analytics tools and techniques to gather insights and make informed decisions about supply chain processes.
  • Utilize key performance indicators (KPIs) to measure and track improvements over time.
• Training and Development:
  • Provide training and support to supply chain teams to ensure the successful implementation and adoption of optimized processes.
  • Foster a culture of learning and adaptability within the organization.
• Compliance and Regulation:
  • Stay informed about industry regulations and compliance requirements, ensuring that supply chain processes adhere to legal and ethical standards.

The Report Specialist will be responsible for helping us live up to our promise of fast report turnaround while making sure that report quality is not compromised by the fast delivery. This position will report directly to the Report Supervisor.

Key Responsibilities include:

• Review inspection reports that come in from the field to make sure they are prepared accurately and according to format
• Validate incoming inspection reports if they meet all the appropriate requirements
• Inform inspectors promptly in case of problems, and follow-up to make sure any discrepancies are corrected

The Report Specialist will be responsible for helping us live up to our promise of fast report turnaround while making sure that report quality is not compromised by the fast delivery. This position will report directly to the Report Supervisor.

Key Responsibilities include:

• Review inspection reports that come in from the field to make sure they are prepared accurately and according to format
• Validate incoming inspection reports if they meet all the appropriate requirements
• Inform inspectors promptly in case of problems, and follow-up to make sure any discrepancies are corrected

The Report Specialist will be responsible for helping us live up to our promise of fast report turnaround while making sure that report quality is not compromised by the fast delivery. This position will report directly to the Report Supervisor.

Key Responsibilities include:

• Review inspection reports that come in from the field to make sure they are prepared accurately and according to format
• Validate incoming inspection reports if they meet all the appropriate requirements
• Inform inspectors promptly in case of problems, and follow-up to make sure any discrepancies are corrected

#1 PH Workforce Delivering to the US

MedCore Solutions, the Medical Division of Bizforce, is seeking a skilled Prior Authorization Specialist to join our growing team. The Prior Authorization Specialist we be primarily responsible for obtaining all types of prior authorizations. These prior authorizations will include biologic medications, procedures, prescriptions and out-patient testing. The position will require professional and courteous interaction with patients, pharmaceutical representatives, providers, pharmacies and insurance carriers to accurately obtain the required information to process prior authorizations.

Responsibilities

• Review and process prior authorization requests for medical services, procedures, and medications
• Verify insurance (pharmacy) information and eligibility
• Handle patient inquiries regarding authorizations
• Provide necessary prior authorization documentation to patients for completion and signature. Review all forms for completeness and accuracy.
• Accurately document all patient, pharmacy and insurance carrier interactions in EMR.
• Coordinate with healthcare providers and insurance companies to obtain necessary authorizations
• Ensure accurate and timely documentation of authorization requests and approvals
• Collaborate with medical billing team to resolve any issues or denials
• Maintain up-to-date knowledge of insurance guidelines and procedures
• Complete other tasks as assigned by providers through EMR/EHR
• Copy, fax and mail documents and information as requested by insurance carrier
• Schedule follow-up appointments, biologic injections and photodynamic therapy treatments
• Assist pathology department with notifying patients of pathology results via telephone
• Fulfill organizational responsibilities as assigned, which may include but are not limited to: respecting and promoting patient’s rights, responding appropriately to emergency situations, sharing problems relating to patients and/or staff with Care Center Leader in a timely manner
• Provide safe patient-centered, compassionate, and competent care

Other details:

Start Date: TBD

Schedule: 8 hours/day Monday-Friday; 40 hours/week

Days Off: Saturday & Sunday

Time zone: EST

Duration: Full-time Steady state

• Proven 3-5 years of experience as a Prior Authorization Specialist in the US Healthcare

• Strong understanding of medical billing and insurance processes
• Excellent communication and interpersonal skills
• Detail-oriented with strong organizational skills
• Ability to work independently and meet deadlines
• Comfortable working in a remote, work-from-home setup
• Experience handling Physical Therapy practice/account
• Experience using Agile EMR is a bonus
• Amenable to work in a graveyard shift

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5

• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education
• Specialized Training

Who We Are

MedCore Solutions (MCS) is a single source solution for Healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing.

We offer an expansive suite of administrative products and trainings to keep your practice and its employees safe and up to date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use, and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

• Monitor, detect, assess, validate and report outliers found in the Market Conduct Monitoring Tool (MCMT) and Early Warning Signs (EWS) tool.
• Conduct a regular review on agency incentives and campaigns to identify issues and recommend improvements and/or implement mitigating controls.
• Spearhead the working group for the mystery shopping engagement.  Ensure completion of remediation action plans.
• Evaluate policy replacement transactions.
• Perform other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other business requirements.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Are you a creative and experienced marketer looking for a new challenge? We're seeking a talented individual to join our team and help take our email marketing efforts to the next level. As our Email Marketing Specialist, you'll be responsible for developing and executing email campaigns that engage our audience and drive sales.

We're looking for someone who is passionate about creating visually stunning email templates that grab the reader's attention, and who has a keen eye for detail to ensure that our brand standards are consistently met. In this role, you'll have the opportunity to develop and implement automated email flows, analyze campaign performance, and suggest improvements for future campaigns.

Position: Email Marketing Specialist

Working Hours: Monday to Friday, 9 am - 5 pm, EST

Monthly Salary: Up to 1,200 USD/mo (Depending on the interview result and client’s approval)

Benefits: TBC

About the Company:

A company that focuses on designing monograms, fonts, and logos for both print and embroidery purposes.

Responsibilities

• Create automated flows
• Design and implement email campaigns
• Ensure mobile-friendly email templates
• Create email templates using graphics and brand assets
• Analyze campaign performance and suggest improvements
• Report on sales revenue generated from email marketing
• Ensure emails are created in alignment with brand standards

• At least 2+ years of experience
• Tool: Klaviyo (required), Shopify, Illustrator (nice-to-haves)
• Good communications and written experience
• Female only
• Portfolio is required

ABOUT US

BSA Solutions provides talent outsourcing services to small and medium-sized businesses. We offer global businesses access to highly skilled professionals from the Philippines and Malaysia, enabling businesses to build their offshore dream teams. Our vision is to be where the best minds meet to build a community of successful companies. We help talents chart their professional careers and allow our clients to focus on strategic and high-level tasks while we care for their talent management needs. We pride ourselves on delivering exceptional results through our personalised services and our in-depth knowledge of the markets we serve.  

HEADLINE

Are you a tech-savvy, results-driven individual who loves all things digital? Are you passionate about customer relationship management (CRM) and have a deep understanding of HubSpot? If so, we have an exciting opportunity for you! 

We're seeking a talented SENIOR CRM HUBSPOT SPECIALIST to be assigned to our Australian client, a leading provider of an all-encompassing digital solution that caters to a wide range of industries on both a national and international level.  

This is a full-time, permanent position, Monday to Friday, DAYSHIFT. 

Office-based position in these locations - Cebu City, Pampanga, and Dumaguete. 

To start in March 2024. 

• Grab the opportunity you need to do your best, working in a dynamic environment. 
• Grow and develop your career with us through our technical and professional development programs. 
• Join us and connect and collaborate with the best minds, building a community of successful companies. 
• Above market rate salary package up to PHP80K + generous benefits + personalised learning and development. 
• Relocation assistance is available for those relocating to Cebu.

ABOUT THE ROLE

As the Senior HubSpot CRM Specialist, you play a pivotal role in driving the success of the company's CRM strategy. Your expertise in implementing and optimizing HubSpot CRM is instrumental in providing a seamless experience for our customers. You will be the go-to person for all CRM-related concerns, responsible for developing innovative marketing automation solutions, managing databases, and analyzing data to provide actionable insights. Your contributions will have a significant impact on the company's growth and success, making you an invaluable member of the team. 

RESPONSIBILITIES

• Act as the main point of contact for all CRM (HubSpot) concerns, providing expert guidance and support to internal teams.  
• Develop and execute marketing automation solutions, including email marketing campaigns and sales funnels, tailored to different industries and their specific needs. 
• Play a critical role in all aspects of marketing campaigns, from implementation and execution to monitoring and optimisation, ensuring a seamless transition to our new digital solution. 

• Collaborate with cross-functional teams to develop marketing technology, automation, and analytics strategies, frameworks, and roadmaps that can be applied across various industries. 
• Manage the CRM database, ensuring data integrity and accuracy and leveraging it to drive targeted marketing initiatives for our expanding customer base. 
• Set up custom properties and build workflows for automated systems (e.g., autoresponders, sales pipelines, chatbots, forms, etc.) within HubSpot to align with the unique requirements of different industries. 
• Create reporting dashboards and provide actionable insights and recommendations based on data analysis, helping make data-driven decisions and achieve business goals. 
• Conduct efficiency audits and collaborate with the team to review, recommend, and implement best-practice CRM processes and procedures within HubSpot that cater to the diverse needs of our national and international clientele. 
• Stay updated with industry trends and emerging technologies to continuously innovate and enhance our digital solutions for different industries. 

• Bachelor's degree in Marketing, Business, or a related field. 
• At least 3+ years' experience as a HubSpot specialist. 
• Proficient in data analysis and reporting, with the ability to turn data into actionable insights that drive business growth. 
• Excellent project management skills, with the ability to handle multiple campaigns and priorities simultaneously in a rapidly evolving environment. 
• Exceptional communication and collaboration skills, with the ability to work effectively with cross-functional teams. 
• A passion for innovation, staying ahead of industry trends, and continuously improving CRM strategies to meet the evolving needs of our expanding customer base. 
• Strong problem-solving skills and the ability to think analytically and strategically. 

BSA Solutions, Inc. offers: 

• Comprehensive financial rewards and benefits that exceed market standards and the requirements of the Philippines Labor Law. 
• Comprehensive and generous HMO benefits package for you and one dependent from the start date. 
• Personalised professional development coaching and mentoring to help you map out your personal and professional development plan. 
• Broad selection of exciting and engaging social events to embrace as a vibrant BSA community. 

• Psychologically safe environment for you to develop your skills and talent consistent with BSA values and 
• Frequent webcasts and discussion forums by senior leaders to obtain feedback and ideas, and genuinely interested in hearing what you have to say. 

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, color, religion, origin, or any other characteristics protected by applicable law. 

Salary: P35,000 to P40,000 (Monthly Package)

Schedule: Monday – Friday (8:00 AM - 5:00 PM AEST)

What are we looking for?

Skills Required:

• A minimum of 2 years of experience in a customer-facing role, preferably in customer support, service, or help desk, and ideally within the financial industry.
• Prior experience in lending, particularly in a consumer-facing or phone-based capacity, with a preference for Australian mortgage lending.
• An exceptional communicator with outstanding customer service skills, strong interpersonal abilities, and excellent organizational skills. Proactive and solution-oriented mindset.

What will you do?

Inbound / Outbound Calls

• Ensures timely response to inbound calls.
• Efficiently resolves inquiries by addressing the root cause to meet customer needs.
• Initiates outbound calls as needed to address customer concerns.
• Adopts a "First Time Right" approach to resolve inquiries promptly whenever feasible.

Help Desk Ticket Management

• Supervise and oversee email and live chat communications.
• Handle a queue of support tickets with conflicting priorities.
• Investigate, address, or prioritize tickets using outbound calls, emails, or chats.
• Elevate tickets to the appropriate internal team or third-party partner with all relevant details when necessary.
• Keep customers informed about ongoing issues in a consistent and timely manner following SLAs.

Join the awesome team and enjoy these benefits & perks:

• Hybrid (1x day/ month, Office-based)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers. Helping over 300,000 customers settle over $130 billion worth of loans in 2022 and reaching a collective loan book of $350 billion.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

We are looking for candidates with experience in leasing tools such as ShowMojo, Tenant Turner, Rently, etc. If you also have experience with property management softwares such as AppFolio, Propertyware, Buildium, etc, then please apply.

This is a completely REMOTE job. Never commute nor get snarled in rush hour traffic again.

ShowMojo streamlines the residential rental process, and vastly improves the leasing experience for property managers and renters alike. Our company is growing rapidly, with customers in all 50 states. To learn more about us visit: hello.showmojo.com

Values

ShowMojo strives to connect individuals that closely align with our values:

• Do you have the confidence to exchange opinions in an open environment with respectful candor?
• Are you self-directed and able to proactively solve problems?
• Do you pride yourself on showing up prepared and feel personal responsibility to see your accountabilities through to completion?

If this resonates with your personal values, we would like to have a career discussion with you.

Overview

We are looking for smart, articulate, tech-savvy professionals who enjoy solving customer problems. Property management or real estate experience is required for this position. We will help you get up to speed on the domain.

You'll be expected to leverage your analytical skills and understanding of technology as you assist new and current customers. You'll help new customers integrate ShowMojo into their business, configuring the system to their needs. And you'll help current customers make the most of ShowMojo as their business evolves.

You will be expected to dig through sometimes complicated details and actively help resolve customer problems. You will need to grow into a domain expert in our cutting-edge leasing platform. We will help you get there.

You must:

• Be extremely capable and comfortable with the use of new technology, online communication platforms, and learning new systems. For example, experience with online tools such as Slack, Wikis, spreadsheets, Join.me, Zoom, WebEx, FreshDesk, Zendesk, Salesforce, Quickbooks Online and the like (these are only examples, not systems you will use).
• Be ready to read through multiple pages of documentation -- and apply deductive reasoning -- to find the right answer to a customer issue.
• Be able to provide expert-level support to customers around ShowMojo's continually expanding product and service offerings.
• Be able to explain complicated concepts (related to leasing automation and emerging leasing best practices) in simple, user-friendly terms.
• Display a high level of professionalism and compassion when working with each account on sensitive matters.
• Assist with the creation and updates to team processes and knowledge bases.
• Serve as the primary ShowMojo contact for high-value customer groups.
• Own ongoing analytical assignments, or one-off-projects, aimed at improving the performance of the operations team or ShowMojo system.
• Act as a senior member of the operations team, mentoring junior members.
• Have a quiet office (home or elsewhere) with a strong internet connection and a newer computer.
• Experience with using ShowMojo platform is a big plus.
• Experience with using other leasing platforms such as Tenant Turner, Rently, Appfolio, Buildium, Rent Manager is also a plus.

Rate starts at $10 per hour.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

• Delivers advisor and leader training and development programs based on established company training path and guidelines.
• Monitors attendance, completion and governance of advisor and development programs based on established company training path.
• Monitors results of training programs based on previously agreed metrics, regularly updates and maintains training database, and submits reports to the Senior Manager.
• Provides feedback received from the field to the Senior Manager on how training requirements of the agency can be better served.
• Prepares monthly training schedule for the agencies in the assigned territory in coordination with region/territory Sales Management.
• Prepares the necessary training materials and logistics needed to deliver training programs.
• Performs other duties that may be assigned by the supervisor from time to time.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

• Delivers advisor and leader training and development programs based on established company training path and guidelines.
• Monitors attendance, completion and governance of advisor and development programs based on established company training path.
• Monitors results of training programs based on previously agreed metrics, regularly updates and maintains training database, and submits reports to the Senior Manager.
• Provides feedback received from the field to the Senior Manager on how training requirements of the agency can be better served.
• Prepares monthly training schedule for the agencies in the assigned territory in coordination with region/territory Sales Management.
• Prepares the necessary training materials and logistics needed to deliver training programs.
• Performs other duties that may be assigned by the supervisor from time to time.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

What Will You Do:

• Sales Forecasting and Business Reviews:

  • Support the preparation of weekly business reviews, including data aggregation, validation, and basic data analysis, as well as facilitating inputs for sales.

  • Help run tools and procedures that enhance sales forecasting accuracy.

• GTM Dashboards and Reporting:

  • Assist in the management of Salesforce reports and basic dashboards for Sales management and frontline sellers.

  • Aid in streamlining and optimizing reporting processes.

  • Collaborate with data engineers and analysts on analytical projects, with special attention being paid to QA

• GTM Operations Support:

  • Assist with the analysis on escalated issues related to targets, territories, and report bugs.

  • Utilize CRM to identify, manage, and resolve issues effectively.

  • Help provide operational support to the wider GTM Operations team and assist in maintaining the integrity of our CRM system.

Must Haves:

• Strong CRM experience, with an understanding of managing and navigating accounts and opportunities.

• Strong attention to detail, with the ability to stay focussed and to ensure high levels of accuracy when following and developing procedures

• Strong skills in creating and maintaining spreadsheet reports, with familiarity of functions like sumifs, vlookups.

• Basic SQL skills, including an understanding of how to run and update queries.

• Demonstrated ability to work on tight deadlines and thrive in an ambiguous environment.

• Previous experience working in an operational role, managing diverse tasks across various functions

• Solid problem-solving skills with the flexibility to work on a variety of projects and adapt as necessary.

Nice to Have:

• Salesforce experience (CRM and basic reporting)

• Experience with Anaplan.

• Intermediate SQL skills

• Experience with, or exposure to Tableau.

Join the A-Team and experience the A-Life!

Schedule: Monday – Friday (9:00 AM to 6:00 PM AEST)

What are we looking for?

Skills Required:

• Degree in Human Resources, Business Administration, or related field
• 3-5 years of proven experience in end-to-end payroll processing with a good understanding of labor laws and regulations
• Knowledgeable in any Payroll Software and Microsoft Excel
• Excellent attention to detail and analytical skills

What will you do?

• Manage the end-to-end payroll process in accordance with ConnectOS policies and procedures.
• Ensure the timely and accurate processing of payroll and benefits payments.
• Perform daily payroll operations, including flexi-benefits processing, overtime calculations, payroll reconciliations, and statutory deductions.
• Regularly review payroll workflows and procedures, making recommendations to improve efficiency and consistency.
• Stay up-to-date with changes in tax and labor laws and regulations and ensure compliance.
• Provide exceptional service to employees who have payroll-related queries.
• Maintain and ensure the accuracy of employee payroll records, including inputting and maintaining data in the payroll system.

Join the awesome team and enjoy these benefits & perks:

• Hybrid (2 days/week, Office-based; 3 days/week, Home-based)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

ConnectOS is a top-rated employer of choice, independently validated by the market. From hiring one person to building a large team, we connect companies around the world with ready-now talent across a range of industries, functions and more than 80 job categories.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Digital Marketing Specialist
Schedule: Full-time. Flexible hours, but must have some overlap with Pacific Time Zone
Salary Range: $1,000-1,500
Benefits: TBD

About the Company:

A mobile-first advertising company offering advertising and targeting solutions to brands and agencies.

Responsibilities:

• Content Creation: Assist in creating engaging and relevant content for various marketing channels
• Social Media Management: Manage and schedule posts across all social media platforms. Monitor engagement, respond to comments, and identify trends to improve content strategy.
• Email Marketing: Help in the development and execution of email marketing campaigns, including list segmentation, content creation, and tracking performance metrics.
• Data Analysis: Analyze marketing data and prepare reports to track campaign performance and suggest improvements based on insights.
• Market Research: Conduct research on industry trends, competitors, and target audience to identify opportunities and make recommendations for marketing strategies.
• Event Support: Assist in the planning and execution of marketing events, both online and offline, including webinars, trade shows, and product launches.
• Graphic Design: Basic graphic design tasks such as creating social media graphics, email banners, and other marketing collateral using design tools.
• Administrative Support: Provide general administrative support to the marketing team, including organizing meetings, managing calendars, and handling inquiries.

• Strong English written and verbal communication skills a must.
• Proficiency in digital marketing tools and platforms (e.g., social media management tools, email marketing software, Google Analytics).
• Basic graphic design skills and familiarity with design software (e.g., Adobe Creative Suite).
• Analytical mindset with the ability to interpret data and provide actionable insights.
• Highly organized, detail-oriented, and able to manage multiple tasks effectively.
• Self-motivated and able to work both independently and as part of a team.
• A passion for marketing and a willingness to learn and adapt in a fast-paced environment.

Position : Digital Marketing Specialist

Working Hours : Flexible Hours, as long as the work is being done (at least 1-2 hours a day for updates, giving feedback, check-ins, reporting)

Salary Range : $900-$1500

Duties and Responsibilities:

• Audience Growth Specialist:
• Focus on attracting and engaging women who are genuinely interested in your content.
• Work with the team to develop and adjust strategies based on audience feedback and data.
• Content Manager:
• Plan and create content that resonates with your audience across platforms.
• Keep an eye on how well your content is doing and tweak your approach as needed.
• Pinterest Editor:
• Make sure your Pinterest presence is eye-catching and easy to find.
• Choose and craft pins that draw people in and keep them interested.
• Newsletter Manager:
• Send out emails that your subscribers will love and look forward to.
• Personalize your emails and track how well they're doing.
• Faceless Content Creator:
• Create appealing content for your social media and LiketoKnow.it profiles.
• Stay updated on what's popular and try new things to keep your audience engaged.

• Minimum of 1-2 years of relevant experience in a similar role.
• Creative thinker with a knack for generating fresh ideas and concepts.
• Proficient in Canva for creating visually appealing graphics.
• Portfolio is required. (Showcases of engaging newsletters and marketing materials.)
• Previous experience in social media management, with a solid understanding of various platforms.
• Familiarity with Pinterest and its optimization strategies.
• Competence in email marketing tools such as Flowdesk or similar platforms.
• Comfortable using Dropbox for file organization and sharing.
• Effective communication skills and experience using tools like Slack, iMessage, etc.