• Work closely with local market teams to collate information and build presentations for monthly/ quarterly reporting purposes to senior management. 
• Build relationships with key regional stakeholders across finance, marketing & logistics to define and track shared OKRs and KPIs.
• Coordinate on a monthly basis with the CIO’s office on KPI and OKR reporting 
• Define timelines and track progress of key initiatives across markets.
• Coordinate and communicate these milestones and deliverables to stakeholders at various levels of the organization. 
• Develop and implement tools while working closely with the Business Analytics team to streamline reporting across portfolio markets

The Report Specialist will be responsible for helping us live up to our promise of fast report turnaround while making sure that report quality is not compromised by the fast delivery. This position will report directly to the Report Supervisor.

Key Responsibilities include:

• Review inspection reports that come in from the field to make sure they are prepared accurately and according to format
• Validate incoming inspection reports if they meet all the appropriate requirements
• Inform inspectors promptly in case of problems, and follow-up to make sure any discrepancies are corrected

The Employee Engagement Specialist is a vital role in the company. The role ensures committed and energetic employees through various employee activities, employee retention initiatives and open communication line. He/She serves as one of the channels for employees to communicate with the Management.

• Proposes creative ideas to improve center engagement through services, events and activities.
• Develops, plans and executes activities/events to create high impact employee engagement within a defined budget.
• Facilitates, organizes, sets up, and tears down company events, parties, and activities
• Encourages employee participation and attendance at events
• Proactively handles any arising issues and troubleshoots any emerging problems at events.
• Gathers feedback through post event and periodic surveys
• Evaluates, analyzes and adjusts the course of action as needed based on post event surveys.
• Conducts periodic forums with employees and reports results of the same to the HR Business Partner
• Attends to individual employee concerns/grievance and elevate the same to the HR Business Partner and HR Manager
• Supports all centre incentives or client hosted themed days.
• Serves as point of contact with employees for engagement concerns
• Calendars and implements employee activities
• Assists the HR Business Partner in developing and implementing Employee Rewards and Recognition Programs
• Manages and utilizes TSA email ‘Manila Employee Engagement’ for internal communication;
• Reviews the submitted monthly reports on attrition, tardiness and absenteeism and proposes action plans to address the same
• Does periodic benchmarking on compensation and benefits packages across all levels
  • Assists HR Business Partner in the standardization of compensation and benefits packages, incentives
• Assists the HR Business Partner in collaboration with the Training and Development Department in developing and implementing a Career Planning/Succession Planning Program
• Assist in upskill training, employee improvement, leadership development, and continuing education as needed
• Assists the HR Business Partner in developing and implementing Employee Rewards and Recognition Programs
• Assists the HR Business Partner in the conduct of Job Evaluation and job levelling
• Ensures timely conduct of annual Performance Management System
  • Sends out notification to and coordinates with Supervisors and Managers of employees on the annual performance appraisals of regular employees
• Assists the HR Business Partner and Operations Manager on all corporate communications
• Submits weekly reports to the HR Business Partner
• Creates, Maintains and adheres to Major Event Operation Plan.
• Submits event reports including survey results and wins/losses with any actions needed for future events. 
• Maintains annual/bi-annual calendar of employee activities with events charted and planned out well in advance.
• Perform other duties as directed by the HR Business Partner

The Protocol Specialist ensures that our front-line services run without disruptions.

This position will report directly to the Protocol Leader.

Key Responsibilities include:

• Compile product checklists based on our client’s specifications and our own inspection requirements, while making sure that all specs are in their corresponding sections.
• Ensure that when protocols are finished, they’re delivered to our inspectors the day before they visit the factory with an inspection.

As a Specialist (Senior Accountant), you will be part of a team responsible for performing day to day tasks within the Procure to Pay (P2P) stream - (Accounts Payable, Expense and Procurement) as well as Month End Closing process and some other specific accounting activities.

The performance should meet the requirements defined in the SLA/KPI’s (timeliness, accuracy).

As a P2P Specialist you will be performing various tasks within the P2P process including but not limited to:

·         Identifies invoice and purchase order discrepancies and offers solutions

·         Assisting with the resolution of discrepancies or problems that prohibit timely processing of invoices in the system.

·         Providing support and assistance to colleagues with respect to accounting information

·         Responding to inquiries from internal and external stakeholders regarding outstanding P2P inquiries (e.g. invoices, payments, travel and expenses audit responses).

·         Following up on match exceptions and coordinating with Business

·         Working closely with R2R team in ensuring that no AP transactions are outstanding in the bank reconciliation and cash management.

·         Following up on transactions on the Accounts Payables Trial Balance (Ageing) 

·         Following up on open Purchase Orders and invoices on hold

·         Preparing and reviewing accruals and any other month end P2P transactions

·         Assisting in AP Subledger close and other month end activities

·         Ensure monthly checklists are completed by the month end and signed off by P2P Supervisor

The Channel Development Specialist is responsible for the delivery of sales results of the assigned territory for the Pet Food of Pilmico Animal Nutrition Corporation through active selling and promotional activities,  building and establishing strong relationships with current and potential customers. 

• Generate and capitalize on new sales and business opportunities in order to meet required revenue targets within defined areas of responsibility.
• Prepare individual sales and marketing programs and action plans in line with the overall business strategy to ensure a targeted and focused approach that consistently contributes to the overall growth objectives of the business.
• Meet assigned sales targets as set by the Business Director and Business Manager.

After receiving proper training/mentoring, you will be expected to:

• Create and update Audit Protocols: in collaboration with technical team Minimize the protocol edition time by using the most efficient method, ensure they meet client’s requirements and are well set-up for Auditor use.
• Maintain customer's data: maintain customer's audit data or extra system/platform to ensure the completion of the audit result and audit follow up status.
• Give a good service level: Reach the requirements and the deadlines of the different requests received from internal/external QIMA team members.
• Provide user experience feedback to the IT Product team so the tool is continuously getting shaped in the most meaningful/efficient way.

Primary Responsibilities

• Generate and capitalize on new sales and business opportunities in order to meet required revenue targets within defined target areas.
• Prepare individual sales and marketing programs and action plans in line with the overall business strategy to ensure a targeted and focused approach that consistently contributes to the overall growth objectives of the business.
• Meet assigned sales targets as set by the Division Manager and Sales Manager.
   

The VAM Production Specialist uses their expertise in food manufacturing, food safety and quality control to establish or improve existing production processes and activities for all value-added meat products. He monitors VAM production in different toll manufacturing facilities, supervises strict implementation of standard production processes and quality controls, and ensures accuracy and completeness of production reports and other documents.

Engage with bilingual (English and Spanish) customers through voice channels to address inquiries, concerns, and requests related to mortgage products, services, and account information
•    Provide accurate and comprehensive information about mortgage options, interest rates, loan terms, and other relevant details to assist customers in making informed decisions
•    Assist customers in navigating online platforms and self-service tools, guiding them through account setup, payments, document submission, and other activities
•    Collaborate with internal teams to resolve complex customer issues; escalate cases as necessary
•    Handle all interactions professionally, efficiently, and in compliance with company policies and industry regulations.
•    Maintain detailed records of customer interactions, transactions, and inquiries using the company's CRM system
•    Identify opportunities for upselling or cross-selling additional mortgage products and services based on customer needs
•    Stay updated on industry trends, product updates, and company policies to provide accurate information to customers
•    Participate in ongoing training to enhance product knowledge, communication skills, and customer service techniques
•    Contribute to a positive team environment by sharing insights and best practices to improve overall customer satisfaction

PRIMARY RESPONSIBILITIES

The R2R Specialist is responsible for providing business unit general accounting and internal control support in line with IFRS, including preparation and posting of journal entries, maintenance of balance sheet accounts, completion of the month end closing transactions/procedures and ensuring that the general ledger account balances and trial balances are appropriately reconciled.

She/he is responsible for completeness, accuracy and timeliness of preparation about the general ledger, inventory, fixed assets, intercompany accounts, treasury transactions and bank reconciliations as well as for the associated reporting requirements.

Moreover, he/she is responsible for accounts’ analysis and supports senior colleagues in carrying out responsibilities of the accounting department, contacts client to resolve accounting queries, cooperates with auditors.

He/she follows Desktop Procedures and adequate policies and guidelines in place, initiates Desktop Procedures updates whenever required and actively seeks for improvements.

Senior accountant assures delivery of services as defined in the Service Level Agreement (SLA) /KPI’s applicable for the role.

REPORTING LINE

- Directly reporting to R2R Supervisor

SPECIFIC RESPONSIBILITIES

- Responsibility for preparation and posting of journal entries for the designated SGS Affiliates.

- Creation, distribution and maintenance of standard GL, FA, INV, Intercompany Transaction reports to corporate and business units.

- Ensuring data integrity and preparing financial information as required, in accordance with expected accuracy, timeliness and accessibility.

- Performing the periodic close of general ledger which includes maintaining the close schedule, scheduling of subsystem feeds, making materiality decisions on closing entries and communicating to customers when the monthly trial balance is finalized.

- Maintaining accountability for the standard chart of accounts and for the preparation of account analysis/reconciliations on a timely basis.

- Performing additional tasks on request of senior colleagues

- Providing customer service which meets or exceeds customer SLA.

- Assuring compliance and quality control review

- Identification and presentation of solutions for process improvements

- Cooperating with other team members to ensure that the GBS is meeting or exceeding performance levels

- Supporting the roll-in strategy and implementation

- Resolving conflicts and assisting others as required

- Ensuring compliance with applicable rules, policies and procedures

Shift Assignment: Night Shift

Work closely with the E&S Casualty underwriting and actuary teams to intake, organize and analyze submission data to create the most optimal rates for the business unit. We provide a broad array of specialized products and services to the energy industry. These policies generally cover general liability, automobile, umbrella.  

The Underwriting Service Specialist will help underwriters and actuaries analyze insurance submissions. They will review the applicants’ data (the “submission”); clean, organize and capture data such as class, historical exposures, loss runs, pricing, etc. to refine our target rates. This candidate will get a better understanding of how we underwrite and price business. 

• Review insurance submission documents and data for eligibility and completeness.
• Organize submission data into categories based on class, exposure, losses, pricing, etc.
• Work with E&S Casualty underwriters to learn key information we need to collect.
• Use the information collected from submissions and work with the Actuarial Department to refine target pricing strategy.

Shift Assignment: Night Shift

Work closely with the E&S Casualty underwriting and actuary teams to intake, organize and analyze submission data to create the most optimal rates for the business unit. We provide a broad array of specialized products and services to the energy industry. These policies generally cover general liability, automobile, umbrella.  

The Underwriting Service Specialist will help underwriters and actuaries analyze insurance submissions. They will review the applicants’ data (the “submission”); clean, organize and capture data such as class, historical exposures, loss runs, pricing, etc. to refine our target rates. This candidate will get a better understanding of how we underwrite and price business. 

• Review insurance submission documents and data for eligibility and completeness.
• Organize submission data into categories based on class, exposure, losses, pricing, etc.
• Work with E&S Casualty underwriters to learn key information we need to collect.
• Use the information collected from submissions and work with the Actuarial Department to refine target pricing strategy.

Shift Assignment: Night Shift

Work closely with the E&S Casualty underwriting and actuary teams to intake, organize and analyze submission data to create the most optimal rates for the business unit. We provide a broad array of specialized products and services to the energy industry. These policies generally cover general liability, automobile, umbrella.  

The Underwriting Service Specialist will help underwriters and actuaries analyze insurance submissions. They will review the applicants’ data (the “submission”); clean, organize and capture data such as class, historical exposures, loss runs, pricing, etc. to refine our target rates. This candidate will get a better understanding of how we underwrite and price business. 

• Review insurance submission documents and data for eligibility and completeness.
• Organize submission data into categories based on class, exposure, losses, pricing, etc.
• Work with E&S Casualty underwriters to learn key information we need to collect.
• Use the information collected from submissions and work with the Actuarial Department to refine target pricing strategy.

Shift Assignment: Night Shift

Work closely with the E&S Casualty underwriting and actuary teams to intake, organize and analyze submission data to create the most optimal rates for the business unit. We provide a broad array of specialized products and services to the energy industry. These policies generally cover general liability, automobile, umbrella.  

The Underwriting Service Specialist will help underwriters and actuaries analyze insurance submissions. They will review the applicants’ data (the “submission”); clean, organize and capture data such as class, historical exposures, loss runs, pricing, etc. to refine our target rates. This candidate will get a better understanding of how we underwrite and price business. 

• Review insurance submission documents and data for eligibility and completeness.
• Organize submission data into categories based on class, exposure, losses, pricing, etc.
• Work with E&S Casualty underwriters to learn key information we need to collect.
• Use the information collected from submissions and work with the Actuarial Department to refine target pricing strategy.

The role will be supporting the day-to-day payroll services for the assigned region (SEA) by processing assigned processes in compliance with established methodologies, regulations, service-level-agreements (SLA), and processes. The role will also be responsible in administering and processing relevant payroll and HR services systems activities.

• Perform simple to complicated payroll activities in compliance with established procedures, strategies, and methodologies.
• Ensure the operational aspects of payroll processing and associated activities, including salary disbursement, overpayment recovery, leave management and reporting are accurate and delivered within appropriate timeframes and comply with relevant legislation.
• Provide administrative assistance to the regulation alignment activities to ensure a compliant payroll processing (Taxation, Legislations, and other regulations).
• Maintain payroll files and records, including regular filing of correspondence and forms, liaison with staff in relation to any payroll matters or queries relating to employee entitlements, liaison with management and the HR office in relation to appointment and termination of employees, leave entitlements and other payroll matters.
- Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform assigned systems and documentations management activities to ensure compliance ang alignment to relevant payroll records and documentations. 
• Analyze and escalate (if needed), any identified issues and concerns to the Team Lead for timely resolution.
• Perform simple to complicated tasks in compliance with service level agreement, process, policies, and procedures.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues. 
• Participate on data gathering assigned SOX audit-related activities.
• Support selected simple process improvement initiatives to streamline processes.
• Assist with the induction of new staff including detailed briefing on payroll forms and processes. 
• Keeping knowledge of legislation that affects the payroll up to date by research and subscriptions as well as attendance at various workshops and training seminars 
• Provide accurate and timely payroll information and reports to stakeholders as needed 
• Monitor and respond to Employee Centre   support simple to complicated requests related to pertains to Payroll Services

Qualifications & Requirements

Minimum Requirements: 
- Bachelor’s Degree or at least 3 years of relevant work experience to Payroll
- Must have experience in processing SEA region payroll, exposure to end-to-end payroll processing is preferred
- Intermediate proficiency in MS Office tools  
- Basic knowledge and understanding of HR processes and procedures 
- Must have experience in a high-volume/high-headcount payroll processing
- Experience in using Empower/ Easy Pay, ADP, Globalview, Celegro and Workday or other Payroll Systems 
- Experience in Oracle System is a plus
- Excellent English communication skills (written and verbal)

Attributes: 
- Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail) 
- Ability to maintain good customer relationship with the ability to initiate ways to improve customer experience (Customer Service) 
- Ability to effectively communicate within a varied audience and internal and external customers using different platforms. (Communication) 
- Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving) 

• Help in the strategy (if required) for and execute all local paid online acquisition efforts including:

1. Facebook, Twitter, Instagram, Tik-Tok ads
2. Search engine marketing (SEM)
3. Google Display Network (GDN) and other Banner ads
4. Affiliates

• Collect data and track the performance of all marketing activities and channels against set KPIs (CPI, CPO, CPA, PPC etc.).
• Manage day to day workflow and setup for projects and campaigns across platformst.
• Regularly provide analysis on performance against forecasts and making adjustments as necessary to fulfil the set objectives.
• Serving clients for tasks such as performance media briefing, strategy planning, budget allocation, campaign analyses and quarterly business reviews.
• Spearheading relations with account team working on common accounts to ensure alignment with clients.
• Ability to troubleshoot technical issues on campaigns, especially conversion-oriented ones.
• Innovating to improve performance, growth and profitability across all channels.
• Keep up-to-date with market trends and come up with creative ideas that are one step ahead of the competition.
• Share best practices with peers within group.
• Accountability and full ownership for campaign performance and aligned KPIs.
• Training and mentoring executives to take up implementations across platforms.

This role involves managing the entire recruitment process for Early Careers requisitions, ensuring that the agreed business demands are met annually. As part of a virtual, global team, the role will collaborate with AECOM's regional Early Careers Talent Acquisition teams responsible for engaging and guiding all stakeholders through proactive, solution-focused approaches.

Responsibilities & Duties

End-to-End Recruitment:

• • Manage the full recruitment lifecycle for early career positions (internships, apprenticeships/cadetships, graduate roles), from job posting through onboarding.  Requisitions may be high in volume and fast paced at certain times.
  • Build excellent relationships with hiring managers to define their recruitment needs and candidate profiles.
  • Create and execute innovative sourcing strategies to attract diverse early career talent.
  • Work with regional TA Managers, Senior Early Careers TA Partners, and Hiring Managers to understand the workforce planning demand and requirements in each fiscal year.

Candidate Sourcing & Attraction:

• • Work in partnership with in-country TA Early Career teams to build upon existing strong relationships with universities, colleges, and industry bodies to create a sustainable pipeline of talent.
  • Leverage social media, job boards, LinkedIn, campus events, and career fairs to promote our brand and opportunities.
  • Implement the in-country TA Early Careers Teams recruitment strategies and organise career fairs.

Candidate Experience:

• • Provide an exceptional candidate experience, from initial outreach to offer acceptance, and assist our Pre-Hire Support Team during on boarding.
  • Ensure candidates are processed swiftly and kept engaged and informed throughout the recruitment process.

Diversity and Inclusion Initiatives:

• • Understand our global and regional EDI (Diversity, Equity, and Inclusion) TA goals and ensure recruiting efforts support diverse hiring goals the covers full representation of the market
  • Deliver on specific EDI initiatives that encourage underrepresented talent to apply, ensuring a fair and inclusive recruitment process.

Assessment a Selection:

• • Become familiar with and oversee the delivery of the assessment process for early careers candidates; this includes screening questions, our situational judgement test, and business competency interviews based on selection criteria.
  • Coordinate and facilitate interviews, partnering with hiring managers to ensure the right cultural and skills fit.

Data Tracking & Reporting:

• • Maintain accurate records of candidates and recruitment metrics using Smart Recruiters Applicant Tracking Systems (ATS).
  • Provide regular updates to the team on progress, hiring targets, and key metrics.

Employer Branding:

• • Support the marketing and employer branding teams, and our in-country Early Careers TA teams to enhance the company's employer brand on campuses and across digital channels, specifically in the candidate attraction phase This includes the use of content developed by in-country teams specifically for AECOM early careers (careers site, brochures, and events postcards as examples).

General

• • Escalate issues and recommend resolutions to the Team Lead for timely resolution. May support junior members of the team in addressing routine issues within the assigned processes.
  • Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
  • Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
  • Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.
  • Identify areas for improvement to drive excellence in the end-to-end Early Careers recruitment and onboarding cycle.
  • Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

The Integrated Data Specialist is part of the Data Intelligence and Analytics team, responsible for supporting the day-to-day integrated data, reporting and analytics requirements of the client media teams for their media strategy and plan requirements.

Primary Responsibilities:

• Prepare and regularly updates media competitive reports
• Utilize research tools in running total media data (TV, Radio, Print, Outdoor, Digital)
• Support media teams via ad-hoc data run requests and act as their SPOC (single point of contact)
• Ensure a collaborative working engagement with assigned media team
• Creation and management of automated reports
• Serve as champion of proprietary tools (training and troubleshooting)
• Prepare media data insights and landscapes

Shift Assignment: Night Shift

The Support Analyst provides end-user support in creating documentation for recurring tasks as well as assisting the team in setting up user accounts. This person diagnoses, troubleshoots and resolves basic and moderate technical problems. This person operates under defined processes and procedures and makes decisions regarding short-term priorities and work activities requiring interpretation of guidelines, policies and procedures. The Support Analyst will work closely with our Helpdesk, Desktop Technology, and ATS teams in supporting users in general IT problems.  This is a Night Shift role.

• Performing day-to-day support work for the company’s end users.
• Creating and deleting user accounts
• Assisting with Ad Hoc projects and backup support for the US Support team

Shift Assignment: Night Shift

The Support Analyst provides end-user support in creating documentation for recurring tasks as well as assisting the team in setting up user accounts. This person diagnoses, troubleshoots and resolves basic and moderate technical problems. This person operates under defined processes and procedures and makes decisions regarding short-term priorities and work activities requiring interpretation of guidelines, policies and procedures. The Support Analyst will work closely with our Helpdesk, Desktop Technology, and ATS teams in supporting users in general IT problems.  This is a Night Shift role.

• Performing day-to-day support work for the company’s end users.
• Creating and deleting user accounts
• Assisting with Ad Hoc projects and backup support for the US Support team

Shift Assignment: Night Shift

The Support Analyst provides end-user support in creating documentation for recurring tasks as well as assisting the team in setting up user accounts. This person diagnoses, troubleshoots and resolves basic and moderate technical problems. This person operates under defined processes and procedures and makes decisions regarding short-term priorities and work activities requiring interpretation of guidelines, policies and procedures. The Support Analyst will work closely with our Helpdesk, Desktop Technology, and ATS teams in supporting users in general IT problems.  This is a Night Shift role.

• Performing day-to-day support work for the company’s end users.
• Creating and deleting user accounts
• Assisting with Ad Hoc projects and backup support for the US Support team

Job Brief:

The role is responsible for delivering a strong candidate flow to meet company requisitions, supporting the development of recruitment plans and strategies, and performing talent acquisition activities in compliance with relevant regulations, policies, and procedures. The role will primarily focus on positions within the ANZ regions.

Responsibilities & Duties

• Perform talent acquisition activities for the assigned region, including managing simple to complex requisitions, while maintaining a consistent and positive experience for both candidates and stakeholders.
• Leverage talent acquisition expertise to maintain the TA lifecycle and develop a strong and healthy candidate pipeline.
• Perform data gathering activities and develop relevant market scans and talent maps for recruitment strategy planning.
• Provide key updates to operations stakeholders on requisition status, timelines, and projects/hiring plans as needed. Leverage stakeholder feedback and other resources to improve processes, enhance the client experience, and increase productivity.
• Participate in recruitment meetings with recruitment partners to identify requisition requirements, and support in creating sourcing strategies in alignment with company standards and practices.
• Maintain recruitment data and perform data management activities to ensure the accuracy of information in the company’s applicant tracking system (Smart Recruiters), supporting reporting needs.
• Escalate issues and recommend resolutions to the Team Lead. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

Duties & Responsibilities:

• Collaborate with cross-functional teams, including R&D, marketing, and production, to develop new food products and improve existing ones.
• Conduct market research to identify trends, consumer preferences, and competitor activities to inform product development strategies.
• Assist in the formulation and testing of new recipes, ensuring products meet quality standards and customer expectations.
• Ensure that all products adhere to safety standards, quality specifications, and regulatory requirements.
• Conduct regular audits of the production process and work closely with the quality assurance team to identify and resolve any issues.
• Monitor product consistency and work on troubleshooting any deviations in quality or process.
• Provide technical support and product training to customers, distributors, and sales teams to ensure a clear understanding of product features and benefits.
• Address customer inquiries and complaints regarding product performance, quality, or usage, and work towards satisfactory resolutions.
• Develop and deliver product presentations, demonstrations, and training sessions to both internal teams and external clients.
• Analyze sales data, customer feedback, and market trends to identify opportunities for product improvement or new product development.
• Prepare detailed reports on product performance, including sales figures, customer satisfaction, and areas for improvement.
• Support the sales team with data-driven insights to enhance product positioning and market penetration.
• Stay informed about new ingredients, technologies, and manufacturing processes that could enhance product quality or reduce costs.
• Provide technical input on packaging, labeling, and product specifications to ensure they meet both company standards and customer expectations.