As an Accounts Receivable Specialist, you will play a crucial role in the financial operations of our organisation. You will be responsible for a portfolio of international customers, maintaining accurate  records of incoming payments, reconciling discrepancies, and ensuring timely collections. The  ideal candidate will possess strong attention to detail, excellent communication skills, and a solid understanding of accounting principles. You will collaborate with various departments to facilitate seamless financial transactions and contribute to the overall efficiency of our finance  team. 

Responsibilities: 

• Manage an international customer ledger, seeking to drive the collection of cash,
  whilst reducing overdue debt
• Work towards monthly and quarterly cash and debt objectives
• Contact debtors by letter, email, or telephone call to address new and/or overdue invoices
• Document customer interactions such as payment updates and billing queries
• Work with internal stakeholders (Sales, Billing, Tax, etc.) to resolve issues which prevent payment
• Display full accountability for invoices once generated, and own the process through to collections/clearing
• Leverage a formal invoice reminder process, through to a potential warning of suspension of service
• Establish and maintain regular communications with key clients, seeking to provide a positive customer experience
• Perform account reconciliations where necessary and provide supporting evidence to recommend journals, adjustments and write-offs
• Support other relevant AR activities where needed, e.g. maintain customer vendor portals and obtain residency certificates

This role is an important part of our Quality Assurance process, and aims to ensure that all sales and operational staff represent TSA and their Clients in a manner that is compliant with internal standards, as well as individual client procedures and legislation.

What will a normal day look like? 

• Review of voice recordings or data sets as per the quality assurance schedule and brief.
• Assessment records completed via approved assessment methods
• Reports all identified opportunities via approved feedback methods and process
• Escalation of high severity non-compliance completed for all instances
• Accurate information reported
• To perform any other related tasks which may be necessary from time to time 

We are looking to hire a skilled test specialist to design and implement quality-check procedures for our products. As a test specialist, you are responsible to perform all the Quality assurance related activities with due diligence to ensure highest quality product delivered to the clients.

Your key tasks

• Manage all aspects of testing for one or more clients from Test Strategy to execution.
• Contribute to definition of Test Policy and Test Plan
• Provide effort estimations.
• Design, update and execute functional and business test scenarios and test cases based on functional and non-functional requirements, ensuring their reusability.
• Manage test environments (baseline definition and maintenance, assessment on environment readiness)
• Manage tools for testing, tracking defects, statistics and requirements coverage reporting.
• Document and evaluate the result of the testing, investigate testing deficiencies.
• Monitor and control testing activities against planned budget and quality gates.
• Report progress to management and client
• Contribute to continuous improvement of Test Management processes and procedures.
• Actively manage client relationship with appropriate communication if required.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!!!

Position: 16865200699 - Artist Liaison/Marketing Admin Specialist

Working Hours/Shift: 9am to 5pm M-F, UK hours
Salary Range: $1200 USD

Main Duties & Responsibilities:

Key Artist Liaison Tasks (supporting Head of Curatorial Strategy)

• Maintaining an accurate record of artists and specific data points (in accordance with an existing spreadsheet).
• Populate and send template emails eg. welcome emails / chaser emails re-uploading artwork onto the app / monthly update emails.
• Responding to artist enquiries regarding eg. creating a profile on the app / how to upload artworks onto the app etc in accordance with a set of pre-agreed answers. 
• Responding to client enquiries (with assistance of Head of Curatorial Strategy).
• Regularly review artist profiles to check compliance with certain pre-agreed metrics.
• Reaching out to artists periodically with regard to new bodies of work / launching them with Artfeed.
• Updating various spreadsheets as and when needed and ensuring digital admin is in order.
• Liaise with artists for headshot, 2 x images for use on social media channels to promote their involvement with Artfeed. 
• Saving all images of artworks / headshots in relevant folders on Google Drive

Key Tasks (Social Media & Communications)

• Create and publish content (in accordance with Artfeed's digital marketing strategy and ensuring brand consistency) on multi-channel (Instagram, Linkedin, TikTok, Pinterest).
• Manage paid / sponsored advertising on Instagram.
• Engage with followers and respond to queries in a timely manner. 
• Engage with other relevant accounts. 
• Stay up-to-date with current social media trends and suggest and implement new features based on trends and to develop brand awareness.
• Email marketing (including a monthly newsletter based on a template). 
• [Monitor SEO and web traffic metric].

Qualifications:

• The applicant needs to be proficient with the following platforms and possess the following skills: Instagram, Linkedin, TikTok, Pinterest
• Proficient in using Canva, Google suite (eg. email / calendar / docs / spreadsheet)
• Proficient in using Microsoft tools, Mailerlite, Mailjet, Planable

We are looking for a talented Lead Generation Specialist with proven experience in business-to-business lead generation and client sourcing. The ideal candidate will be responsible for identifying and qualifying potential clients, nurturing leads, and contributing to the overall growth of our business.

Salary: Negotiable

Responsibilities:

• Research and identify potential leads through various channels, including online research, social media, and networking events
• Contact and qualify leads through phone calls, emails, and other communication methods.
• Develop and maintain a database of leads and prospects for future reference.
• Collaborate with sales and marketing teams to develop effective lead generation strategies.
• Analyze and report on lead generation metrics to track progress and identify areas for improvement.
• Stay up-to-date with industry trends and best practices for lead generation.
• Provide exceptional customer service to prospects and clients.
• Manage and prioritize multiple tasks and projects to meet deadlines.
• Attend industry events and conferences to network and generate leads.

• Proven experience as a Lead Generation Specialist or similar role in a business-to-business setting.
• Strong understanding of business-to-business sales processes and client acquisition strategies.

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Proficiency in using lead generation tools and software.
• Experience in developing and implementing lead generation strategies.
• Knowledge of digital marketing and social media platforms.
• Ability to analyze data and make data-driven decisions.

• Holiday paid time off
• Paid vacation time off
• Work from home

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Digital Ads and SEO Specialist

Work Hours: M-F; 9:00 AM-5:00 PM Melbourne/6:00 AM-2:00 PM PH Time

Salary: 1,000-1,500 USD per month (plus commission)

Duties and Responsibilities:

We are seeking a talented and dynamic Digital Ads and SEO Specialist to join our team. The Digital Marketer will play a pivotal role in executing Digital Ads, back-end utilization, SEO improvements, marketing strategies, particularly focusing on Google and social media ads management, graphic design, SEO and marketing funnels. This role requires an experienced, creative and organized individual who can effectively communicate our value proposition and engage with our target audience. The ideal candidate will have the desire to be part of a team that is passionate about making a difference in the veterinary industry, and who is prepared to have fun.

Digital Ads Expertise:

• In-depth knowledge of digital advertising strategies and platforms.
• Creating and running ads on digital platforms such as Google, Meta, LinkedIn, Twitter and TikTok. 
• Proven ability to analyze data and optimize ad campaigns for optimal results.

Graphic Design:

• Intermediate to advanced skill set with Adobe Photoshop and InDesign. 
• Not just relying on Canva. 
• Following current trends - proven track record needs to be demonstrated. 

SEO:

• On-Page SEO:
• 20 Keyword analysis
• Quarterly SEO Audit of website
• Onsite SEO maintenance
• Update meta title and description
• Update h1 and h2
• Update image alt text
• Update content
• Internal linking
• Improve JavaScript and CSS files

• Off-Page SEO:
• Create new Backlinks 
• Manage Backlinks
• Find new platforms to sign up for

• Google Analytics tracking and management
• Google My Business Management
• Google Tag Manager Management
• Content Strategy and Planning

Portfolio:

• Must possess a portfolio showcasing previous work and successful ad campaigns.
• Demonstrable results in improving website performance and achieving business objectives.

Certifications:

• Certifications in digital marketing and Adobe are a plus.
• Priority on a strong background and practical experience over certifications.

• 3+ Years of experience in running digital Ads for Google, Meta (Facebook and Instagram), LinkedIn and TikTok.

• Strong experience (with samples) in Adobe Photoshop and InDesign. 
• Skills: experience editing in YouTube or podcast (pre- and post-production) - Highly desirable. 
• Tools: Meta Ads, Google Ads, TikTok Ads, any editing tools
• Tech Stack: HTML, CSS, JavaScript, WordPress, and MySQL.
• Strong at using: Slack, Notion, HubSpot, Google Suite (Meet, Docs, Sheets), and Calendars (Apple and Google).
• Have the “wanting to take on the world” attitude.
• Have a positive and energetic character.
• Knows how to do logical research and find answers from different channels and avenues.
• Knows how to utilize ChatGPT and other AI resources to our marketing advantage.
• Available to work during Melbourne, Australia hours.
• Very strong attention to detail and near-native English-speaking accent. Proficient English Speaker (comfortable talking, writing, and reading).

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Biller Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Perform eligibility and benefits verification for treatments, hospitalizations, and procedures.
• Reviewing patient bills for accuracy and completeness and obtaining any missing information.
• Following up on unpaid claims within the standard billing cycle timeframe.
• Calling insurance companies regarding any discrepancy in payments if necessary
• Identifying and billing secondary or tertiary insurances.

Our offices in Manila:

• Makati Office: 4th Floor Maria Cornelia Building, Urban Ave., Makati City
• Mandaluyong Office: 8th floor 500 Shaw Zentrum, Shaw Blvd, Mandaluyong City

• Currently residing within Cebu, Philippines
• At least 6 months experience in Medical Billing, specifically supporting Medicare and Medicaid
• Detail-oriented
• Good English communication skills
• Can work on night shifts
• Has stable internet connection and ample workstation space at home

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Stong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Our client is an innovative Australian construction detailing firm with 30+ years of experience. They offer services like reinforcement scheduling, marking plans, and pre-fabricated designs, working with top suppliers.

Our client is actively seeking a highly skilled Part-time Payroll Specialist to oversee and manage payroll operations for their employees in both Australia and the Philippines (Total of 19-20 employees). The successful candidate will be responsible for ensuring accurate and compliant payroll processing, demonstrating an understanding of payroll regulations in both regions.

Duties and Responsibilities:

• Execute end-to-end payroll processing for employees in Australia and the Philippines.

• Ensure timely and precise calculation of wages, taxes, and other deductions.

• Prepare and submit reports and payments accurately and punctually.

• Maintain accurate and organized payroll records for auditing purposes.

• Prepare and distribute pay slips, ensuring transparency and clarity in financial information.

• Address payroll-related queries and concerns from employees promptly and professionally.

• Bachelor's degree in Accounting, Finance, or a related field.

• Minimum of 2 years of experience in payroll processing, with exposure to both Australian and Philippine payroll systems.

• Experience with XERO accounting software is highly advantageous.

• Experience in other various international payment systems is also welcome.

• Strong ability in accounting/payroll.

• Very good English-speaking ability.

• Self-autonomy without the need of micro management.