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We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:
As an Account Services Associate, you will work directly with customers and help advance the way they pay, bank and invest. This will involve processing support for back-office tasks that help FIS maintain an excellent working relationship with every client.


What you will be doing:

• Maintaining up-to-date procedures while assisting in tracking, compiling and completing reports.

• Establishing strong relationship with onshore counterparts.

• Working closely with the team to identify process needs, reviewing work and prepare process related documentations on timely basis.

• Cash management/ maintenance for ATM Operations of local bank in the Philippines.

• Other related duties assigned as needed.

What you will need:

• Fresh graduate with a degree in Business Administration, BS Accounting and Information Technology,

• Must have a very good communication skills and is confident to directly engage with clients.

• Must be open for flexible working arrangement and schedule: on site operations in BGC.

• A basic understanding of investment, trust and fund accounting as well as financial products like bonds, mutual funds and equities.

• Experience in investment accounting.

• You must be a self-starter who takes an organized approach.

What we offer you:
At FIS, you can learn, grow and make an impact in your career. Our benefits include:
• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities
• Competitive salary and benefits.

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Primary Responsibility:

• Job Order/Records/Sample management
• Inspection/Test report generation.
• Invoice sending and dispatching
• PR/PO processing and monitoring for office/operational supplies, travel, utilities, third parties, accommodation, etc.

Specific Responsibility:

Receiving:

• Handles receiving of incoming samples and ensures samples are inspected, sorted, and stored in a suitable storage condition.
• Records, checks, and assess the quantity and sufficiency of samples against testing requirement.
• Records and checks the quality and integrity of samples and coordinates client and sales for any discrepancy and defects.
• Ensures samples received are checked against relevant documents such as but not limited to Proposal, P.O., Request for Analysis form etc.
• Registers samples in the system and must ensure all relevant information such as client special instructions are captured accordingly.
• Sends generated claim stub to client after registration.
• Endorses samples and documents like Job Instruction, Work Sheets and other relevant documents to laboratory.
• Scans and uploads documents to dedicated Sharepoint site.

Reporting:

• Generates and sends complete final tests and inspection reports to client.
• Ensures details are correct and client special instructions are captured accordingly before sending of final reports to client.
• Maintain documents and files/keeps them on corresponding job folders and/or prepare documentation for archiving.
• Ensures records and monitoring are up to date.

Dispatching:

• §  Prepares and dispatches document package (Certificate/LTR, Invoice, Proposal, Letter, etc.) with approved results or reports through appropriate means (by fax, mail, courier, or delivery).
• §  Ensures correctness of recipients’ details and parcel’s content to avoid erroneous dispatching.
• §  Monitors and tracks the parcel’s location and update the monitoring in a timely manner.
• §  Ensures delivery receipts are scanned, compiled, and uploaded in the designated Sharepoint.
• §  Performs other related duties as may be assigned either in support of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior
• §  Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
  • Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
  • Perform appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
  • Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
  • Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
  • Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
  • Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
  •  Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
  • Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
  • fulfills the requirements needed in the success of the QHSEE Management System
  • Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the Role
This is a critical role within our global Talent Acquisition team with a primary focus on engaging passive leads to build our candidate pipelines and delivering hires to our global organization.

As a sourcer, you’ll work closely with the wider Talent Acquisition and Sourcing colleagues in identifying, approaching, and engaging the best and brightest talent in the market. You’ll seek out high performers who share our values and who, like you, want to do their best work here.

In this role, you’ll need to be detailed, organized, both reflective and forward thinking. Working with a range of stakeholders, you’ll deliver a strong slate of qualified candidates, recruitment market intelligence, manage talent pools and impact recruitment delivery.

What you will be doing:

• Working closely with our global recruiters and hiring managers to understand their needs and requirements while guiding them through the sourcing process.
• Sourcing candidates using our internal ATS, external job boards, social media, user groups and niche sites to find active and passive talent.
• Utilising LinkedIn Recruiter and other talent mining tools to build strong talent pipelines.
• Approaching candidates to discuss current opportunities and pre-screen their technical aptitude, and whether they align to our values, while delivering an incredible candidate experience
• Work diligently to maintain data integrity in our ATS and CRM systems.
• Provide metrics and analysis on sourcing campaigns and market trends.
• Proactively look for sourcing best practices and creatively think about new ways of sourcing.
• Other related duties and responsibilities

What you bring:

• Bachelor’s degree in business, human resources, social studies or similar
• 2 years of experience in either a recruitment agency or in-house recruitment role
• Experience of data mining and building Boolean searches across different sites (e.g. Google Search, LinkedIn, Xing etc.)
• Track record of sourcing a range of skills (e.g. Software Development, Professional Services, Sales or Finance positions)
• Strong communication skills and English language fluency
• The ability to learn and embrace new technologies
• Excellent MS Office knowledge
• A Team Player who likes to have a bit of fun along with way!

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Annotation drives AI’s capabilities.

Industries across the board are embracing AI, and the backbone of this revolution is accurate data labeling (data annotation). As an AI Tutor - Expert Annotator, you will not just be performing routine tasks; you are a meticulous specialist ensuring the highest quality of data markup. In this role, you help pave the way for more reliable and responsible AI models by laying the groundwork through precise annotation.

Responsibilities:

• Accurately label and annotate data following comprehensive project guidelines.
• Make justified decisions on ambiguous content by applying critical thinking to preserve the integrity of the dataset. 
• Actively collaborate with team members to discuss and resolve ambiguities, align on best practices, and enhance project outcomes.
• Consistently adhere to established data labeling standards and protocols, ensuring the highest quality and reliability of data.

Our ideal candidate:

• Has great command of English: advanced (C1) / proficiency (C2) / native level.
• Has a keen eye for detail: precision is paramount in data labeling.
• Is a dedicated performer who recognizes the importance of even routine tasks.

• Be part of a significant project for a leading technology company, making a substantial impact on the future of AI.
• Enjoy the flexibility of a part-time, remote role that accommodates your schedule.
• Try your hand at an AI project and enrich your portfolio with new experiences.

Annotation drives AI’s capabilities.

Industries across the board are embracing AI, and the backbone of this revolution is accurate data labeling (data annotation). As an AI Tutor - Expert Annotator, you will not just be performing routine tasks; you are a meticulous specialist ensuring the highest quality of data markup. In this role, you help pave the way for more reliable and responsible AI models by laying the groundwork through precise annotation.

Responsibilities:

• Accurately label and annotate data following comprehensive project guidelines.
• Make justified decisions on ambiguous content by applying critical thinking to preserve the integrity of the dataset. 
• Actively collaborate with team members to discuss and resolve ambiguities, align on best practices, and enhance project outcomes.
• Consistently adhere to established data labeling standards and protocols, ensuring the highest quality and reliability of data.

Our ideal candidate:

• Has great command of English: advanced (C1) / proficiency (C2) / native level.
• Has a keen eye for detail: precision is paramount in data labeling.
• Is a dedicated performer who recognizes the importance of even routine tasks.

• Be part of a significant project for a leading technology company, making a substantial impact on the future of AI.
• Enjoy the flexibility of a part-time, remote role that accommodates your schedule.
• Try your hand at an AI project and enrich your portfolio with new experiences.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office Associates to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Consolidating and inputting data for analytics reports
• Analyzing and improving processes and applications through critical thinking
• Working with stakeholder to identify process improvements
• Assembling data within agreed timeframes
• Performing quality control checks on applications and data

• At least 6 months experience in Reports Analytics or similar
• Must have extensive MS Excel experience
• Familiar with dashboards, reports, portals, etc
• Good Verbal and Written English Communication skills
• Excellent analytical and problem-solving skills
• Self-driven, ability to work in a fast-paced environment with minimal supervision.
• Willing to work onsite in Shaw, Mandaluyong
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:
As an Account Services Associate, you will work directly with customers and help advance the way they pay, bank and invest. This will involve processing support for back-office tasks that help FIS maintain an excellent working relationship with every client.


What you will be doing:

• Maintaining up-to-date procedures while assisting in tracking, compiling and completing reports.

• Establishing strong relationship with onshore counterparts.

• Working closely with the team to identify process needs, reviewing work and prepare process related documentations on timely basis.

• Cash management/ maintenance for ATM Operations of local bank in the Philippines.

• Other related duties assigned as needed.

What you will need:

• Fresh graduate with a degree in Business Administration, BS Accounting and Information Technology,

• Must have a very good communication skills and is confident to directly engage with clients.

• Must be open for flexible working arrangement and schedule: on site operations in BGC.

• A basic understanding of investment, trust and fund accounting as well as financial products like bonds, mutual funds and equities.

• Experience in investment accounting.

• You must be a self-starter who takes an organized approach.

What we offer you:
At FIS, you can learn, grow and make an impact in your career. Our benefits include:
• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities
• Competitive salary and benefits.

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

As the Lead HR Business Partner at DGS Philippines, you will act as the Head of Human Resources for the Philippines. You will provide expert HR and commercial knowledge to partner with the business. You will align with the business's values and business strategy and achieve commercial goals through the delivery and implementation of people strategies.

• HR Strategy: Support the delivery of market/client group HR strategy and lead the communication, implementation, and measurement of key people initiatives and programs within your own business area to support a vibrant and collaborative culture.
• Senior Business Relationships: Build partnerships and act as a confidante, coach, and constructive challenger to stakeholders.
• Team Leadership: Lead, manage, mentor, and coach members of the team to deliver best-in-class HR services to the business and employees.
• Talent Strategy & Management: Use the career and talent framework to develop the careers of our employees through roles and assignments to provide unique opportunities to build KSAs.
• Change Management: Support business leaders in organizational change management programs (M&As, organizational culture change, business process re-engineering, reorganizations).
• Career Development: Work with our line leaders, using the framework provided by the talent team to ensure that engaging career development plans are developed and implemented for our employees.
• Performance Development: Drive an effective approach to performance development with line leaders. Support business leaders in providing feedback to motivate high performers and improve poor performers or deal with the lack of performance.
• Employee Relations: Solve key employee issues which might pose a significant risk to the business and organization in your own business area.
• Employee Engagement: Mobilize commitment and accountability for employee engagement through senior managers and act as a support and advisor for line leaders in the area of Employee engagement.
• Diversity: Champion a more diverse workplace.

You will be reporting to the VP of Human Resources based in India, with a dotted line reporting to our Managing Director for the Philippines.

The key Accountabilities are, but not limited to:

·         Media Reconciliation of supplier invoices.

·         Preparation of Supplier Reconciliation and preparation of Remittance advice for the payment of supplier invoices including Overseas suppliers within the set SLA.

·         Processing of Adjustment requests from Agencies within the agreed TAT as per the procedures & guidelines.

·         Processing of requests as per the approved listing from different agencies (Nil payment run) accurately and timely for early payment.

·         Monitoring the invoice flow and ensure timely media reconciliation according to the SLA.

·         Prompt & efficient handling of all supplier/client/staff queries.

·         Management of all filing requirements both hardcopy and softcopy where appropriate.

·         Understanding of Media Accounts Payable Process and it’s various controls(including assisting in audit queries and findings)

·         Participation in the implementation of process improvement initiatives and other Ad-hoc activities identified by Management

·         Managing of emails in Generic Email boxes on time and ensure that all emails are attended to/ replied/taken necessary action.

·         Preparation of various Reports and timely submission

·         Provide backup as and when required.

Our team is looking for CSR (Sales) and this could be you!
Apply now and be part of our Global Strategic team!

To know more about us, you may visit Global Strategic Recruitment Facebook page.
Mandaluyong Site: Paragon Plaza L/G, 162 EDSA, Mandaluyong City near MRT Boni Station.
Bacolod Site: Global Strategic Building, Fordland 2, 2nd & 4th Floor, 11th Street Lacson, Bacolod City, Negros Occidental

Visit our website at www.GlobalStrategic.com

Qualifications:

• Should have completed Bachelor's degree or at least two (2) years in college/vocational/short course certificate
• Must have proven experience in Sales, Cold calling, and Appointment Setting
• Proficient in using CRM and telephony software
• Excellent English communication skills both oral and written
• Basic knowledge of standard computer applications (Word, Excel, Outlook)
• Ability to multitask and prioritize in a fast-paced environment.

The position develops an outstanding talent pool and serves as an ambassador for the extraordinary career opportunities and service culture of the hotel. The HR Manager showcases a strong interpersonal & networking skills and team-building strengths and builds a reputation for the brand to be the employer of choice. 

FOCUS ON TIMELY AND STRATEGIC RECRUITMENT SYSTEM 

• Develop strategies in pooling for talents 

• Expand the network in the industry to better source out talents 

• Continuously improve the recruitment process and implement recruitment innovations 

• Conduct assessment/interviews for talents and other related tasks for recruitment.  

• Assist Director of Talent & Culture for other key positions (Department Heads and Executives) as assigned

• Works with Division and Department and requisition and interview logistics

• Prepares Job Flash and Job Postings on different Job Boards

• Works with Manpower Agencies for the requisition of outsourced staff

• Prepares Job Offer, Employee Contract and Onboarding materials for New Hires

• Prepares Employee Action Form as documentation of all employee movement

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Data Services Associate, you will be working with different tools and databases to review data. You are responsible for executing processes as defined by the client and/or management. The role requires keen attention to detail while maintaining productivity at defined proficiency levels and an aptitude to learn new processes.  

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Execute processes assigned by the client and/or management.
• Ensure defined productivity targets are met.
• Ensure defined quality targets are met.
• Identify process improvement opportunities as they arise.
• Reports process deficiencies to ensure accurate execution of tasks.
• creating and finishing projects assigned by the client. 
• Collaborate with internal and external teams in completing projects.
• Review submissions.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr.

• An analytical and critical thinker, with an eye for even the most minute of details.
• Passionate about client satisfaction.

YOU HAVE…

• Bachelor's / College Degree in any field you’re passionate about!
• Basic knowledge of Salesforce is a plus.
• Experience in using CRM and other similar applications or tools.
• Basic knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications.
• Previous experience in a Client-facing role.
• Excellent verbal and written communication skills in English language.
• Strong attention to detail.
• Adaptable
• Fast learner / Open to learning
• Able to work independently
• Extroverted
• Strong work ethic

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

Data Management Associates are responsible for supporting the Data Management workstream within the AGS Implementation process for MSP or Procurement Solutions projects. The Data Management Associate is responsible for collecting and tracking incumbent worker data from a variety of sources, analyzing data gaps, validating data and transforming data for upload. The Data Management Associate will be responsible for discovering and resolving gaps in data to prepare the information for loading into a VMS. The Data Management Associate will attend all internal and external project calls, and report workstream status. The Data Management Associate will build the necessary relationships between outside vendors, clients and internal project teams to complete project tasks on deadline and with quality. Data Management Associates will partner with Data Management Analysts to quality check/audit data loads as part of their training. Data Management Associates are also expected to work on various projects including audits, rate card / worker modifications and other general team projects. Data Management Associates are expected to support multiple projects simultaneously. 

Key Responsibilities:

• Work within a team to collect, organize and validate data using a proprietary AGS data collection tool
• Follow up on outstanding data from outside vendors
• Analyze data for gaps and/or errors in large data sets, work to resolve data issues
• Prepare load templates for upload into Vendor Management Systems (VMS)
• Attend and be an active participant in all assigned project meetings, communicate status of projects on weekly client-facing status calls
• Prepare summaries of data collection status for team updates
• Follow established project schedule and adhere to deadlines, escalate as necessary if deadlines will be missed
• Perform peer quality audits on worker and rate uploads
• Provide support on other various Data Management project initiatives
• Data Management associates will be assigned to multiple projects simultaneously, and must have the ability to multi-task and organize large data sets from multiple sources
• Ability to work in a fast-paced environment, spanning multiple time zones
• Ensure standards are applied to programs and exceptions are documented
• Responsible for data quality and implementing processes which drive efficiency and support data governance

Position Type :

Type Of Hire :

Education Desired :

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As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:
As a Customer Service Associate - Consumer, you can use your exceptional customer service skills to grow your career with a top fintech company. You and your team will resolve support issues for customers via telephone, IM and email, and support all our major client groups: banking, payments and investments.

About the team:

What you will be doing:
• Provide excellent customer service to high-value clients.
• Assisting with account and product inquiries while also performing account maintenance.
• Establish a professional rapport with each client.

What you will need:
• The ability to work in a fast-paced environment.
• Excellent verbal and written communication skills as well as above average computer abilities.
• High school diploma or GED
• Banking experience is preferred
• Experience working in a high-volume call center preferred.
• High school diploma or GED.

Added bonus if you have:

What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Main Responsibilities:

• Assist the HR Team when it comes to the day-to-day human resource operations, functions, and duties.
• Help compile and update employee records.
• Coordinate communication with candidates and schedule job interviews.
• Assist the HR Team when it comes to sourcing candidates and updating the HR database.

About Catena:

At Catena, we redefine overseas hiring by cultivating Filipino talent. Our rigorous qualification program and exclusive upskilling opportunities pave the way for our candidates' prosperous future at no cost. We scout the brightest individuals, equip them with superior skills, and connect them with high-profile roles. Join us as a driven, ambitious individual and work directly with executives, evolving as their indispensable partners. Are you ready for this transformative challenge?

Note: Please avoid submitting multiple applications; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the team handling your application.

___

About the job:

Role: Operations Associate

Working Hours: Semi-flexible | Expected to be online from 3 PM to 8 PM Pacific Time

Type of Contract: Full Time | Independent Contractor

Salary Range: Up to $2,000 per month

___

About the role:

We are seeking a highly motivated and dedicated Virtual Assistant (VA) based in the Philippines to join our team. The ideal candidate will be committed and eager to grow in their career. This is a long-term opportunity, where you will have the chance to work closely with our founding leadership team, both remotely and occasionally in person at team events, as we build and scale our business together. This is your opportunity to work with an innovative startup!

Duties and Responsibilities:

• Build sustainable relationships and trust with nurses through open and interactive communication
• Arrange for relocation logistics for nurses moving to the United States, including but not limited to:
• Providing education on travel to the US, including what to bring and arranging necessary items beforehand.
• Booking plane tickets, short-term and long-term rentals, transportation, and other essential living arrangements.
• Ensuring the nurses have all the necessary basics for living upon arrival.
• Coordinate with nurses regarding arrival times, work schedules, and compliance documentation required before starting work
• Act as a liaison between nurses and relevant stakeholders, advocating for their needs and facilitating open communication channels to address concerns effectively
• Proactively identify potential challenges or obstacles in the relocation process and develop strategies to mitigate them effectively
• Prioritize and promptly address urgent issues and concerns raised by nurses or internal stakeholders during the relocation process, ensuring timely resolution and minimal disruption to their transition.
• Document and track all nurse expenses
• Develop comprehensive documentation and playbooks outlining the step-by-step processes and best practices for assisting nurses with relocation to the United State
• Handle phone calls, emails, and other communications in a professional and efficient manner
• Utilize tools like Slack, Notion, Google Sheets, and Airtable proficiently to streamline workflows and manage tasks effectively
• Assist in organizing and maintaining customer databases, ensuring accuracy and completeness of information
• Collaborate with team members to support various projects and initiatives as needed

• Strong commitment to work and eagerness to grow in your career.
• Excellent communication skills, both written and verbal.
• Proficiency in using tools such as Slack, Notion, and Airtable.
• Highly organized with strong attention to detail.
• Proactive and resourceful problem-solver with a positive attitude.
• Willingness to learn and adapt to new technologies and processes.

Preferred Qualifications:

• Previous experience in relocation assistance or related fields
• Previous experience with project management
• Experience working in a multicultural environment

Sales Recognition, Reporting and Invoicing

• Prepares and monitors monthly sales report ensuring appropriate VAT, Distribution Fee, CWT and MAT
• Prepares sales invoices, draft transactions in Xero and send out billing to customers
• Uploads sales performance in SAP-BPC Deals and Discounts
• Ensures pricing deal and product discount granted by the distributor to its customers are approved and authorized

Accounts Receivables Monitoring and Collections

• Monitor, reconcile and confirm accounts receivable balance for collection
• Coordinate with all customer inquiry to reconcile payments and address billing concerns
• Monitor customer contact information, delinquent accounts and payment plans
• Issue Collection Receipts and draft transactions in Xero Payables
• Receive, validate and process all billings and documents from suppliers for payment
• Receive, validate and process cash advance requests and expense reports (liquidation, RF replenishments, reimbursements and corporate credit card charges) from employees ensuring validity, completeness and accuracy of supporting documents
• Draft transactions in Xero ensuring appropriate tax recognition for each transaction (relevant VAT and Withholding Taxes)
• Address and communicate concerns and queries to internal and external stakeholders
• Monitor, reconcile and confirm accounts payables balance to suppliers' Cash Disbursements
• Process check payments and fund transfer to Suppliers
• Prepare BIR Form 2307and records cash disbursement transaction in Xero Inventory Reconciliation and Valuation
• Coordinate with the Supply Chain to review and reconcile inventory movement against distributor report
• Compute for inventory costing on a monthly basis using weighted average costing
• Record inventory movement in Xero
• Represent the Finance Team in inventory counts and inventory related discussions Intercompany Transactions
• Prepare intercompany service revenue calculation, service invoices, proforma invoices and credit notes; draft transactions in Xero and send out billing to other Santen office
• Coordinate with other Santen Companies for any related party transactions needed to be reimbursed and draft transactions in Xero for payment

Government Dues

• Coordinate with and review calculations and forms prepared by tax external service provider in ensuring timely recording, submission and payment of all taxes and BIR requirements
• Prepare and summarize the Vatable expenses and expenses subject to withholding taxes for submission to external tax service provider on a monthly basis
• Coordinate with external payroll service provider and Human Resource in ensuring timely recording, submission and payment of the personnel related taxes and BIR requirements

Closing Process

• Prepare monthly set up and reversing entries for confidential and other accrued expenses
• Run monthly depreciation and amortization in the system and maintain fixed asset listing accounting for acquisition and disposals during the period
• Prepare prepayment amortization entries
• Prepare bank reconciliation and reconciling entries
• Perform closing analyses and records adjusting entries in Xero
• Maintain subsidiary ledgers and schedules to support general ledger balances Cash Flows
• Prepare cash analysis to assess sufficiency for operational needs Financial Reporting and Monitoring
• Prepare the monthly consolidation package for submission

Others

• Assist the Finance Manager in implementing cost savings and control measures and initiatives
• Coordinate with and provide auditors the supporting schedules, documentations and analyses needed for external audit, Jsox and other compliance requirements
• Serve as system coordinator and employees’ go-to person for any Concur system related concerns
• Maintain a filing system of approved payment vouchers and journal vouchers
• Maintain a filing system of issued invoices, credit notes and debit notes
• Assist Admin in the conducting vendor accreditation process for new vendors
• Perform additional tasks and analyses as required by the Finance Manager and Management

Your key tasks 

• Collaborate with cross-functional teams to design and implement advanced network architectures that harness the capabilities of cloud platforms such as AWS, GCP, OCI, and Azure.
• Leverage infrastructure-as-code (IAC) principles, particularly using Terraform, to create, provision, and manage network resources, ensuring scalability, reliability, and security.
• Troubleshoot complex network-related issues and outages, both in cloud and traditional network environments, leveraging your previous experience.
• Optimize network performance by monitoring, analyzing, and refining network configurations and protocols.
• Contribute to the integration of network requirements into continuous integration and continuous deployment (CI/CD) pipelines, collaborating closely with DevOps teams.
• Stay informed about the latest industry trends and technologies, enhancing your knowledge and skills in cloud networking.

LOOKING FOR FILIPINO CANDIDATES CURRENTLY RESIDING IN THE PHILIPPINES.

*We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your application.

Position: Virtual Front Desk Associate

Working Hours: Monday to Friday, 9am-5pm Eastern Time

Holidays: Off on 3 major holidays- Thanksgiving, Christmas, New Year

Monthly Salary: up to USD 1,000/month

About the Company:

A clinic that is owned and operated locally. Our therapists practice in their own communities, and we are dedicated to serving those communities.

About the Role:
A virtual front desk associate role for a Physical Therapy office

Responsibilities:

• Schedule patients, answer phone calls
• Virtual front desk miscellaneous / ad hoc tasks
  

Qualifications:

• Must have at least of 3 years of relevant experience
• Webcam access and presentable work location
• Must have a strong internet connection
• Good to Excellent English communication and written skills
• Must have a customer-oriented attitude
• Tools: Proficiency with MS Office 365 and Google Workspace
• A Plus: Experience working in a clinic or physical therapy office

Primary Responsibilities

• Generally responsible for the preparation of individual sales action plans in line with the overall sales strategy to ensure a targeted and focused approach that consistently contributes to the overall growth aims of the business. Materializes current sales opportunities and identify news ones to meet required revenue targets within defined areas of responsibility

Specific Responsibilities

• Answers inbound sales inquiries relating to products, services and current promotions
• Communicates and explains the value of the client brand and benefits of services to potential customers though establishing relationships and building strong rapport
• Uses effective selling and customer service techniques to identify customer needs and drive sales results Anticipate, identify and understand client’s needs and pains and translate those into sales opportunities
• Ensure timely and professional submission of all information as requested by clients, ensure follow-up
• Prepare and submit timely and accurate reports of sales activities.
•  Resolve customer complaints by addressing problems, facilitating the development of solutions, preparing reports and making recommendations to managers
• Maintain positive relationships with current and potential clients through regular contacts
• Coordinate with clients and avoid any discontinuation from his or her end.
• Liaise with technical/operations teams to ensure excellent communication channels exist to facilitate the successful handover and execution of the new and current business.
• Support marketing strategy and business development teams as appropriate
• Assist for invoicing and support for collection as determined by the Business Manager
• Maintain awareness and understanding of all SGS services, ensuring that the full range of SGS services are presented to new and existing clients to maximize sales opportunities
• Forward potential opportunities to other Business Lines as appropriate
• At all times, adopt a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
• At all times, comply with SGS Code of Integrity and Professional Conduct
• Performs other related duties as may be assigned either in support of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.

You will be part of the Human Resources (HR) team and closely work with the team on end-to-end Recruitment process 

Duties & Responsibilities

• Support with recruitment activities including sourcing, selection process, pre-screening, interviewing and short listing of candidates in permanent, temporary and internship positions.
• Assists the Recruitment Manager in pooling for talents
• Support with managing candidate interviews.
• Conducts interviews and assessments for outsourced/casual applicants and other related tasks for recruitment
• Coordinate with Agency Area Supervisors on interview logistics
• Other administrative tasks related to recruitment

Turnitin is seeking a highly detail-oriented Professional Services Associate. This person will report to the Sr. Manager, Customer Enablement. The Professional Services Associate will be proficient processing data entry tasks within ExamSoft tools, and assisting with customer onboarding data entry and organization. This role is based in North America and requires working North America hours.

Key Responsibilities and Outputs:

• Partner closely with the Customer Enablement Team to complete data entry deliverables and tasks aligning with project timelines and objectives.
• Import and create Partner Content within licensure portal(s) to ensure accuracy and completeness.
• Perform quality assurance (QA) and testing on all Partner-provided content to uphold data integrity standards.
• Safeguard sensitive data and information during all phases of data entry and content management.

Total Number of Openings

Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City. With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, sales and marketing support and information technology. 

Responsibilities for this position may include but are not limited to: 

·       Analyzes complex customer problems/situations to determine the resolution that is in the spirit of our customer driven partnership.  Accountable for resolution to inquiries and has the authority to make decisions in alignment with business strategies and goals.  Transfers inquiries to resident experts or outside of the LBST or the Ordering Team correctly and with appropriate information.  Ensures all cases are closed in a reasonable period of time. 

·       Tracks errors in SAP and develops processes to prevent recurring issues. 

·       Manages customer relationships in pursuit of "value-added" account management.  

·       Responsible for customer intimacy in transactional and service requirements. Maintains working knowledge of customer profiles and key contacts.  

·       Proactively contacts customers for input and service feedback. Responsible for large account load assignment while teaming within workgroup to assist on other accounts as well.  

·       Partners with other LBST support teams in support of total customer experience. 

·       Performs customer administration requirements in support of sales process.  

·       Continuously seeks ways to streamline administrative requirements of our customers and our sales reps in support of customers, driving technology solutions where appropriate (CRM, knowledge mgmt, and web interfaces), including customer web applications.   Pursues continuous education in IT systems and processes. Advocate for online systems and partnership with Business Point functionality in support of customer needs. 

Required Qualifications: 

·       Bachelor's Degree in any business-related course 

·       Minimum of 2 years work experience 

·       Good in oral and written communication 

·       With analytical and problem-solving skills 

·       Can work with minimum supervision 

·       Willing to work on night shift and holidays 

Preferred Qualifications: 

·       Knowledgeable in SAP and salesforce 

·       Experience in phone support function 

Relocation Options: 

Relocation will not be considered within Chevron parameters. 

International Considerations: 

Selected candidates will work in International Location under the local payroll system and benefits. 

Why join Chevron:

·       Chevron is one of the world’s leading integrated energy companies and has been doing business in the Philippines for more than 100 years 

·       Chevron offers a competitive package and an opportunity to extend operational support for Chevron offices in five continents 

·       Chevron provides career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups  

·       Chevron is proudly recognized as an employer of choice, guided by a vision of diversity, inclusion and a commitment to equal employment opportunity 

·       Chevron operates with the highest ethical standards and place the highest priority on the safety and health of its workforce and the protection of communities and the environment 

·       Chevron advocates work-life balance, promotes a healthy behavior in the workplace, and offers employees access to various health and wellness programs 

·       Chevron supports a work-from-home arrangement during the COVID-19 pandemic, subject to operational needs 

Chevron participates in E-Verify in certain locations as required by law.

Service, Integrity, Reliability. Work where these words matter. Join iOPEX Technologies now!

Get hired on any of the roles below and be eligible for a 10k signing bonus!

• Employee Engagement Specialist
• Senior Employee Engagement Specialist
• Employee Engagement Lead
• Senior Employee Relations Specialist
• Employee Relations Specialist
• HRBP - Employee and Labor Relations

We are hiring for HR Employee Engagement Specialist for our #iOPEXhappy@work team!

Must have:

• Must be a graduate of BS Psychology, Human Relations Management, Humanities and the likes
• Experience in initiating and handling employee engagement activities
• Must have experience with Employee engagement Specialist for 3-4 years
• Excellent Verbal and Written English Communication Skill
• Has good Problem Solving and Decision-Making Skills
• Willingness to work on a graveyard/night shift schedule onsite in Bonifacio Global City, Taguig City

Nice to have but not required:

• Experience with Employee and Labor relations, Employee Engagement
• Experience on working on a Business Process Outsourcing Company, specifically in a Call Center environment with not less than 300FTEs
• Experience in initiating and handling employee engagement activities
• Excellent Verbal and Written English Communication Skill
• Has good Problem Solving and Decision-Making Skills

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Learning sessions every week
• Fast career growth
• Accessible location
• HMO
• Direct Hiring
• OT/Holiday pay
• Leave credits
• Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you’ll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Send a message to 09178246345 (Yana)
• Application Form: https://bit.ly/iopexphilyana
• Walk in and look for Yana - our office is located in SIX/NEO (previously Net Lima) 12th Floor 26th street 5th avenue BGC, Taguig

• Seniority Level

• Industry

• Outsourcing and Offshoring Consulting
• Human Resources Services

• Employment Type

• Job Functions

• Human Resources
• Art/Creative

• Skills

• Human Resources (HR)
• Employee Engagement
• Training and Development (HR)
• Employee Relations
• Employer Branding
• Learning
• Labor Relations
• Appraisal
• Interpersonal