Our team is looking for CSR (Sales) and this could be you!
Apply now and be part of our Global Strategic team!

To know more about us, you may visit Global Strategic Recruitment Facebook page.
Mandaluyong Site: Paragon Plaza L/G, 162 EDSA, Mandaluyong City near MRT Boni Station.
Bacolod Site: Global Strategic Building, Fordland 2, 2nd & 4th Floor, 11th Street Lacson, Bacolod City, Negros Occidental

Visit our website at www.GlobalStrategic.com

Qualifications:

• Should have completed Bachelor's degree or at least two (2) years in college/vocational/short course certificate
• Must have proven experience in Sales, Cold calling, and Appointment Setting
• Proficient in using CRM and telephony software
• Excellent English communication skills both oral and written
• Basic knowledge of standard computer applications (Word, Excel, Outlook)
• Ability to multitask and prioritize in a fast-paced environment.

This position will play a key role in supporting the media sales team to ensure they are successfully utilizing Google Ads Manager (GAM) and The Tradedesk(TTD) to run Direct campaigns and achieve their business objectives.

This is a full-time role in the Philippines (remote).
 

Responsibilities:

• Be the subject matter expert for all campaigns run in Google Ads Manager and The Tradedesk DSP.

• Execute and guide campaigns through their entire lifecycle - from pre-sell queries, to set up, to implementation, to optimization, post-campaign performance report and billing. 

• Analyze campaign data & optimize towards maximum performance and ROI for the client

• Provide clear and concise insights and analysis of campaign data across the various digital channels (Display, Carousell Shopping Ads and Connect)

• Extract and deliver insightful findings for further optimization, client-facing reports and presentations

• Maintain open and proactive communication with internal and external teams

• Guide and educate the team/stakeholders on how to effectively use the platform

• Work on other ad hoc tasks as required by the company.

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Data Services Associate, you will be working with different tools and databases to review data. You are responsible for executing processes as defined by the client and/or management. The role requires keen attention to detail while maintaining productivity at defined proficiency levels and an aptitude to learn new processes.  

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Execute processes assigned by the client and/or management.
• Ensure defined productivity targets are met.
• Ensure defined quality targets are met.
• Identify process improvement opportunities as they arise.
• Reports process deficiencies to ensure accurate execution of tasks.
• creating and finishing projects assigned by the client. 
• Collaborate with internal and external teams in completing projects.
• Review submissions.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr.

• An analytical and critical thinker, with an eye for even the most minute of details.
• Passionate about client satisfaction.

YOU HAVE…

• Bachelor's / College Degree in any field you’re passionate about!
• Basic knowledge of Salesforce is a plus.
• Experience in using CRM and other similar applications or tools.
• Basic knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications.
• Previous experience in a Client-facing role.
• Excellent verbal and written communication skills in English language.
• Strong attention to detail.
• Adaptable
• Fast learner / Open to learning
• Able to work independently
• Extroverted
• Strong work ethic

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

Data Management Associates are responsible for supporting the Data Management workstream within the AGS Implementation process for MSP or Procurement Solutions projects. The Data Management Associate is responsible for collecting and tracking incumbent worker data from a variety of sources, analyzing data gaps, validating data and transforming data for upload. The Data Management Associate will be responsible for discovering and resolving gaps in data to prepare the information for loading into a VMS. The Data Management Associate will attend all internal and external project calls, and report workstream status. The Data Management Associate will build the necessary relationships between outside vendors, clients and internal project teams to complete project tasks on deadline and with quality. Data Management Associates will partner with Data Management Analysts to quality check/audit data loads as part of their training. Data Management Associates are also expected to work on various projects including audits, rate card / worker modifications and other general team projects. Data Management Associates are expected to support multiple projects simultaneously. 

Key Responsibilities:

• Work within a team to collect, organize and validate data using a proprietary AGS data collection tool
• Follow up on outstanding data from outside vendors
• Analyze data for gaps and/or errors in large data sets, work to resolve data issues
• Prepare load templates for upload into Vendor Management Systems (VMS)
• Attend and be an active participant in all assigned project meetings, communicate status of projects on weekly client-facing status calls
• Prepare summaries of data collection status for team updates
• Follow established project schedule and adhere to deadlines, escalate as necessary if deadlines will be missed
• Perform peer quality audits on worker and rate uploads
• Provide support on other various Data Management project initiatives
• Data Management associates will be assigned to multiple projects simultaneously, and must have the ability to multi-task and organize large data sets from multiple sources
• Ability to work in a fast-paced environment, spanning multiple time zones
• Ensure standards are applied to programs and exceptions are documented
• Responsible for data quality and implementing processes which drive efficiency and support data governance

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:
As a Customer Service Associate - Consumer, you can use your exceptional customer service skills to grow your career with a top fintech company. You and your team will resolve support issues for customers via telephone, IM and email, and support all our major client groups: banking, payments and investments.

About the team:

What you will be doing:
• Provide excellent customer service to high-value clients.
• Assisting with account and product inquiries while also performing account maintenance.
• Establish a professional rapport with each client.

What you will need:
• The ability to work in a fast-paced environment.
• Excellent verbal and written communication skills as well as above average computer abilities.
• High school diploma or GED
• Banking experience is preferred
• Experience working in a high-volume call center preferred.
• High school diploma or GED.

Added bonus if you have:

What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Main Responsibilities:

• Assist the HR Team when it comes to the day-to-day human resource operations, functions, and duties.
• Help compile and update employee records.
• Coordinate communication with candidates and schedule job interviews.
• Assist the HR Team when it comes to sourcing candidates and updating the HR database.

About Catena:

At Catena, we redefine overseas hiring by cultivating Filipino talent. Our rigorous qualification program and exclusive upskilling opportunities pave the way for our candidates' prosperous future at no cost. We scout the brightest individuals, equip them with superior skills, and connect them with high-profile roles. Join us as a driven, ambitious individual and work directly with executives, evolving as their indispensable partners. Are you ready for this transformative challenge?

Note: Please avoid submitting multiple applications; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the team handling your application.

___

About the job:

Role: Operations Associate

Working Hours: Semi-flexible | Expected to be online from 3 PM to 8 PM Pacific Time

Type of Contract: Full Time | Independent Contractor

Salary Range: Up to $2,000 per month

___

About the role:

We are seeking a highly motivated and dedicated Virtual Assistant (VA) based in the Philippines to join our team. The ideal candidate will be committed and eager to grow in their career. This is a long-term opportunity, where you will have the chance to work closely with our founding leadership team, both remotely and occasionally in person at team events, as we build and scale our business together. This is your opportunity to work with an innovative startup!

Duties and Responsibilities:

• Build sustainable relationships and trust with nurses through open and interactive communication
• Arrange for relocation logistics for nurses moving to the United States, including but not limited to:
• Providing education on travel to the US, including what to bring and arranging necessary items beforehand.
• Booking plane tickets, short-term and long-term rentals, transportation, and other essential living arrangements.
• Ensuring the nurses have all the necessary basics for living upon arrival.
• Coordinate with nurses regarding arrival times, work schedules, and compliance documentation required before starting work
• Act as a liaison between nurses and relevant stakeholders, advocating for their needs and facilitating open communication channels to address concerns effectively
• Proactively identify potential challenges or obstacles in the relocation process and develop strategies to mitigate them effectively
• Prioritize and promptly address urgent issues and concerns raised by nurses or internal stakeholders during the relocation process, ensuring timely resolution and minimal disruption to their transition.
• Document and track all nurse expenses
• Develop comprehensive documentation and playbooks outlining the step-by-step processes and best practices for assisting nurses with relocation to the United State
• Handle phone calls, emails, and other communications in a professional and efficient manner
• Utilize tools like Slack, Notion, Google Sheets, and Airtable proficiently to streamline workflows and manage tasks effectively
• Assist in organizing and maintaining customer databases, ensuring accuracy and completeness of information
• Collaborate with team members to support various projects and initiatives as needed

• Strong commitment to work and eagerness to grow in your career.
• Excellent communication skills, both written and verbal.
• Proficiency in using tools such as Slack, Notion, and Airtable.
• Highly organized with strong attention to detail.
• Proactive and resourceful problem-solver with a positive attitude.
• Willingness to learn and adapt to new technologies and processes.

Preferred Qualifications:

• Previous experience in relocation assistance or related fields
• Previous experience with project management
• Experience working in a multicultural environment

Sales Recognition, Reporting and Invoicing

• Prepares and monitors monthly sales report ensuring appropriate VAT, Distribution Fee, CWT and MAT
• Prepares sales invoices, draft transactions in Xero and send out billing to customers
• Uploads sales performance in SAP-BPC Deals and Discounts
• Ensures pricing deal and product discount granted by the distributor to its customers are approved and authorized

Accounts Receivables Monitoring and Collections

• Monitor, reconcile and confirm accounts receivable balance for collection
• Coordinate with all customer inquiry to reconcile payments and address billing concerns
• Monitor customer contact information, delinquent accounts and payment plans
• Issue Collection Receipts and draft transactions in Xero Payables
• Receive, validate and process all billings and documents from suppliers for payment
• Receive, validate and process cash advance requests and expense reports (liquidation, RF replenishments, reimbursements and corporate credit card charges) from employees ensuring validity, completeness and accuracy of supporting documents
• Draft transactions in Xero ensuring appropriate tax recognition for each transaction (relevant VAT and Withholding Taxes)
• Address and communicate concerns and queries to internal and external stakeholders
• Monitor, reconcile and confirm accounts payables balance to suppliers' Cash Disbursements
• Process check payments and fund transfer to Suppliers
• Prepare BIR Form 2307and records cash disbursement transaction in Xero Inventory Reconciliation and Valuation
• Coordinate with the Supply Chain to review and reconcile inventory movement against distributor report
• Compute for inventory costing on a monthly basis using weighted average costing
• Record inventory movement in Xero
• Represent the Finance Team in inventory counts and inventory related discussions Intercompany Transactions
• Prepare intercompany service revenue calculation, service invoices, proforma invoices and credit notes; draft transactions in Xero and send out billing to other Santen office
• Coordinate with other Santen Companies for any related party transactions needed to be reimbursed and draft transactions in Xero for payment

Government Dues

• Coordinate with and review calculations and forms prepared by tax external service provider in ensuring timely recording, submission and payment of all taxes and BIR requirements
• Prepare and summarize the Vatable expenses and expenses subject to withholding taxes for submission to external tax service provider on a monthly basis
• Coordinate with external payroll service provider and Human Resource in ensuring timely recording, submission and payment of the personnel related taxes and BIR requirements

Closing Process

• Prepare monthly set up and reversing entries for confidential and other accrued expenses
• Run monthly depreciation and amortization in the system and maintain fixed asset listing accounting for acquisition and disposals during the period
• Prepare prepayment amortization entries
• Prepare bank reconciliation and reconciling entries
• Perform closing analyses and records adjusting entries in Xero
• Maintain subsidiary ledgers and schedules to support general ledger balances Cash Flows
• Prepare cash analysis to assess sufficiency for operational needs Financial Reporting and Monitoring
• Prepare the monthly consolidation package for submission

Others

• Assist the Finance Manager in implementing cost savings and control measures and initiatives
• Coordinate with and provide auditors the supporting schedules, documentations and analyses needed for external audit, Jsox and other compliance requirements
• Serve as system coordinator and employees’ go-to person for any Concur system related concerns
• Maintain a filing system of approved payment vouchers and journal vouchers
• Maintain a filing system of issued invoices, credit notes and debit notes
• Assist Admin in the conducting vendor accreditation process for new vendors
• Perform additional tasks and analyses as required by the Finance Manager and Management

LOOKING FOR FILIPINO CANDIDATES CURRENTLY RESIDING IN THE PHILIPPINES.

*We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your application.

Position: Virtual Front Desk Associate

Working Hours: Monday to Friday, 9am-5pm Eastern Time

Holidays: Off on 3 major holidays- Thanksgiving, Christmas, New Year

Monthly Salary: up to USD 1,000/month

About the Company:

A clinic that is owned and operated locally. Our therapists practice in their own communities, and we are dedicated to serving those communities.

About the Role:
A virtual front desk associate role for a Physical Therapy office

Responsibilities:

• Schedule patients, answer phone calls
• Virtual front desk miscellaneous / ad hoc tasks
  

Qualifications:

• Must have at least of 3 years of relevant experience
• Webcam access and presentable work location
• Must have a strong internet connection
• Good to Excellent English communication and written skills
• Must have a customer-oriented attitude
• Tools: Proficiency with MS Office 365 and Google Workspace
• A Plus: Experience working in a clinic or physical therapy office

Our Sales Operations team works on a set of business activities, processes and tools that help Carousell’s sales organization run effectively, efficiently and helps them to execute on overall business strategies and objectives

We are looking to hire a Sales Operations Business Partner to support our Verticals Business Leadership & Sales organisation. 

This role will report to the Sales Operations Senior Manager.

You Will:

• Act as a key business partner to the relevant business/category leaders for Business Operations related activities and analyses.
• Support business needs around reporting, contracting, invoicing, analysis, working with Sales, Category Heads, Regional finance and other business operations team members 
• Maintenance of customer/partner master data, including account attributes, legal agreements and CRM account hierarchy data for the relevant business team(s)
• Manage systems interfaces related to sales reporting, commissions, data processing, customer master data and territory management for the relevant business team(s)
• Provide training on sales support systems, tools and processes to all sales users.
• Participate in corporate category, sales, and marketing discussions and help gather organisational information for the preparation of new process & tool implementations.

The Customer Experience Associates will assist our Customer Experience Lead in giving quality customer support to the buyers and sellers of the platform and maintaining the Marketplace Experience of our users. This is an 12-month project-based role in Ortigas, Pasig. 

Responsibilities:

• Providing friendly and personal support to the client community via email and chat support channels.
• Being the single point of contact for all sales and inquiries from customers. Follow through the chat that eventually leads to a sale or a resolution to customer’s inquiries.
• Engage and support the team with customers’ private viewing.
• Maintain customer database on all interactions
• Addressing support issues and identifying top user issues.
• Working with the team to proactively address them and find relevant solutions.
• Evaluating workflows and proposing recommendations to be more efficient, relevant and valuable both internally and externally.
• Reporting to the Operations Manager
• Performing other related ad-hoc tasks as required.

Turnitin is seeking a highly detail-oriented Professional Services Associate. This person will report to the Sr. Manager, Customer Enablement. The Professional Services Associate will be proficient processing data entry tasks within ExamSoft tools, and assisting with customer onboarding data entry and organization. This role is based in North America and requires working North America hours.

Key Responsibilities and Outputs:

• Partner closely with the Customer Enablement Team to complete data entry deliverables and tasks aligning with project timelines and objectives.
• Import and create Partner Content within licensure portal(s) to ensure accuracy and completeness.
• Perform quality assurance (QA) and testing on all Partner-provided content to uphold data integrity standards.
• Safeguard sensitive data and information during all phases of data entry and content management.

About the Role

As a Marketplace Content Associate, you will report directly to the Trust & Safety Associate Manager. You will perform content moderation in all areas related to Trust and Safety across all countries where Carousell operates. You will act as a generalist who will perform actions to support the content integrity of the platform, with internal and external user experience in mind. This is a full-time project-based (12 months) role based in Ortigas, Pasig, Metro Manila, Philippines.

You will:

• Perform manual moderation functions for incoming listings / users  from different sources of report.
• Ensure listings and users in our platform are compliant to our policies.
• Identify and act on suspicious or undesirable content or behavior in our platform.
• Perform moderation functions using different tools.
• Identify areas of improvement and suggest solutions to enhance User experience to keep the marketplace safe.
• Respond to tickets in relation to fraud, disputes, account enforcement, and authority requests.
• Respond to escalation from different channels in the organization

As a Marketplace Content Associate, you will report directly to the  Marketplace Quality Associate Manager. You will perform content moderation in all areas related to marketplace quality across all countries where Carousell operates. You will act as a generalist who will perform actions to support the content integrity of the platform, with internal and external user experience in mind. This is a full-time project-based (12 months) role based in Ortigas, Pasig, Metro Manila, Philippines.

Responsibilities:

• Perform manual moderation functions for incoming ads / users  from different sources of report.
• Ensure listings and users in our platform are compliant to our policies.
• Identify and act on suspicious or undesirable content or behavior in our platform.
• Perform moderation functions using different tools.
• Identify areas of improvement and suggest solutions to enhance User experience to keep the marketplace safe.
• Send and Respond to tickets in relation to S&Q iniatives, fraud, disputes, account enforcement, and respond to authorities.
• Respond to escalation from different channels in the organization

Position: Sales Associate

Reporting to: HVS Team Lead, North America / HVS Team Lead, CEP & International Sales

Location: Ortigas Center, Pasig City (Onsite)

Working Hours: Mid and Night Shift

Start Date: ASAP

About Aptean

Aptean is a global provider of mission-critical, industry-specific software solutions. Our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Over 6,500 organizations in more than 20 industries across more than 80 countries trust Aptean’s solutions at their core to assist with running their operations. To learn more about Aptean and the markets we serve, visit www.aptean.com.

Sales Associate – Role and Responsibilities

• Play the role of a “Junior Inside Account Manager” and/or “Junior Inside Account Specialist”
• Implement and execute high-velocity sales process through high volume calls and email outreach, account penetration, sales cadences, targeted campaigns, and solution-based selling
• Generate and convert sales opportunities from select products within the Aptean installed base by utilizing all provided channels of communication to contact and reach prospects and clients
• Hunting prospects and leads, and/or generating a sales pipeline of former customers to win their business back and/or new logo customers 
• Manage an end-to-end sales cycle from prospecting to closing the deal 
• Maintain growth and retention of the assigned client account portfolio

• Ensure that all communications with prospects and clients are documented in the CRM
• Follow up and maintain urgency on inbound leads to convert to sales opportunities and wins
• Identify, build, and maintain a healthy sales pipeline using Salesforce.com
• Liaise between clients and cross-functional internal teams to ensure successful and timely delivery of client’s requirements
• Contribute to overall sales revenue by consistently hitting sales target

The Successful Applicant - Requirements

·       At least 1 year of work experience in the BPO setting, supporting a global company

• Familiarity in high velocity sales environment
• A go-getter with the ability to aggressively hunt, close deals, maintain client relationships, and sell wide and deep within assigned accounts
• Knowledge and experience with business growth techniques including effective questioning, objection handling, challenger and value selling, and closing deals
• Strong written and verbal communication skills using English language
• Great team player with a positive, flexible, and enthusiastic attitude
• Ability to work and be motivated independently
• Demonstrate good attention to detail and organizational skills
• Experience with using Salesforce and other CRM is an advantage

Join the A-Team and experience the A-Life!

A SNAPSHOT OF YOUR ROLE

• You will be conducting on-line sales presentations with existing MSP partners, who are interest in adding additional ConnectWise products and services.
• Your goal is to secure additional revenue from ConnectWise partners assigned
• Deliver online presentations and business calls to owners of small businesses
• Clearly and convincingly communicate the value of ConnectWise’s IT Management Platform to secure trial evaluations for additional Solutions. Cross sell and upsell ConnectWise products.
• Articulate a unique business value of our remote monitoring and management solution
• Salesforce data entry and opportunity tracking assistance
• Contract information submission and verification
• Correlate monthly sales reports
• Communicate important feedback from prospects and customers internally
• Stay up to date with new products and features
• Manage sales opportunities through pipeline stages.
• Achieve sales goals for partner revenue growth.

A BIT ABOUT YOU

• 2-3 years of experience in a similar role where closing North American prospects to annual agreements.
• You must be a strong and clear communicator.
• You must have the sales experience to work through a conversation and be persistent. Need above average objection handling abilities.
• You have a strong work-ethic and positive attitude along with a desire to learn
• Full-time position.

Join the A-Team and experience the A-Life!

Service, Integrity, Reliability. Work where these words matter. Join iOPEX Technologies now!

Get hired on any of the roles below and be eligible for a 10k signing bonus!

• Employee Engagement Specialist
• Senior Employee Engagement Specialist
• Employee Engagement Lead
• Senior Employee Relations Specialist
• Employee Relations Specialist
• HRBP - Employee and Labor Relations

We are hiring for HR Employee Engagement Specialist for our #iOPEXhappy@work team!

Must have:

• Must be a graduate of BS Psychology, Human Relations Management, Humanities and the likes
• Experience in initiating and handling employee engagement activities
• Must have experience with Employee engagement Specialist for 3-4 years
• Excellent Verbal and Written English Communication Skill
• Has good Problem Solving and Decision-Making Skills
• Willingness to work on a graveyard/night shift schedule onsite in Bonifacio Global City, Taguig City

Nice to have but not required:

• Experience with Employee and Labor relations, Employee Engagement
• Experience on working on a Business Process Outsourcing Company, specifically in a Call Center environment with not less than 300FTEs
• Experience in initiating and handling employee engagement activities
• Excellent Verbal and Written English Communication Skill
• Has good Problem Solving and Decision-Making Skills

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Learning sessions every week
• Fast career growth
• Accessible location
• HMO
• Direct Hiring
• OT/Holiday pay
• Leave credits
• Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you’ll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Send a message to 09178246345 (Yana)
• Application Form: https://bit.ly/iopexphilyana
• Walk in and look for Yana - our office is located in SIX/NEO (previously Net Lima) 12th Floor 26th street 5th avenue BGC, Taguig

• Seniority Level

• Industry

• Outsourcing and Offshoring Consulting
• Human Resources Services

• Employment Type

• Job Functions

• Human Resources
• Art/Creative

• Skills

• Human Resources (HR)
• Employee Engagement
• Training and Development (HR)
• Employee Relations
• Employer Branding
• Learning
• Labor Relations
• Appraisal
• Interpersonal 

OVERVIEW

We are looking for a reliable Quote Desk Specialist. He/ She will play a vital part in supporting the various Sales Teams within our organization. The primary goal of this role is to generate quote requests on behalf of the Sales Representatives and assist with the pre-sale document generation.  The Quote Desk ensures smooth running of our company’s offices and contributes to driving sustainable growth.

A SNAPSHOT OF YOUR ROLE

• Product Quoting experience in IT related Industry
• Knowledge of ConnectWise suite is a PLUS but not required
• Use of Salesforce is a PLUS
• Excellent organizational skill
• Familiarity with office management procedures and basic accounting principles
• Excellent knowledge of MS Office, database software (Excel), spreadsheets with intermediate formula
• Runs and analyzes reports and ensues that all reports are accurate and reliable
• Assumes and performs other duties and responsibilities not specifically outlined here in
• Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail

A BIT ABOUT YOU

• Bachelor’s Degree preferred
• 2-3 years working experience in the related field in a BPO setting
• Can work successfully in an ambiguous, fast paced, growing, deadline-driven environment
• Accuracy and attention to detail
• Interpersonal skills
• Teamworking skills
• Results driven
• Highly organized
• Focus on great internal and external customer service
• Ability to manage multiple projects in multiple functional areas simultaneously
• Flexibility and adaptability to adjust to changing project needs in evolving situations
• Independently exercise excellent judgment, discretion, and sound reasoning in making important decisions
• Strong level of proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent professional communication skills required, both verbal and written
• Must be able to interface with our Partners and consistently exude a pleasant, polished, and professional image
• Proficiency in managing multiple projects effectively, with a high degree of accuracy and in a timely manner
• Ability to switch gears and frequently reprioritize while keeping a calm and controlled demeanor
• Must demonstrate excellent interpersonal skills and a strong customer service acumen
• Must be proactive in anticipating executives’ needs and must consistently demonstrate a strong sense of urgency
• Required to interact effectively and efficiently with all levels of employees
• Flexibility for overtime

Join the A-Team and experience the A-Life!

As an HR Admin Assistant, you will be responsible for providing services and assistance specifically in the facilitating the on-boarding and off-boarding process, employee welfare and benefits administration, employee relations to deliver and attend to all employees and company’s needs and concerns.

You will:

• Manage inventory levels with proper records and accountability (ie. swag, pantry, storage room, medical supplies, etc)
• Be scrappy to find the best bargain to purchase supplies, equipment, furniture, etc, and be relentlessly resourceful in decorating the office and enhancing the workplace experience for special events
• Liaise with facility management vendors, including utilities, rental, office cleaning, catering, fire safety insurance, building management with landlord/office owner and security services
• Ensure timely payment of all utilities, rental and other office expenses
• Monitor contracts such as business permits, office lease, landlord, office cleaning, etc
• Manage the service admin team including the messengers, drivers, security guards and janitorial staff
• Perform receptionist duties
• Assist with company events, team bonding, office tours and other ad-hoc events in the office or off-site
• Coordinate HR projects, meetings and training seminars
• Prepare reports and presentations for internal communications
• Assist in onboarding and offboarding activities of employees
• Keeps knowledge of people team practices up-to-date by taking part in any workshops or other educational meetings and reading any new materials.
• Collaborate with the HR team to implement employee development and training programs.
• Any other ad-hoc tasks required by the Company.

Position: Client Services Associate

Working Hours: TBD

Salary Range:  USD 800 - USD 1500/month

Job Summary:

We are seeking a highly motivated, creative and detail-oriented individual who can demonstrate excellent customer service to join our Client Services team as a Client Services Associate.

The Client Services Associate will support the Client Services Managers with proposal development, campaign implementation, creative executions, and reporting.

Tasks:

• Assist Client Service Managers with media plans, proposal decks, and campaign set up.
• Help with putting together site lists, targeting sets, pulling app ids, inventory avails, and more.
• Coordinating with our creative team on custom mocks and creative builds for upcoming campaigns.
• Update creative examples to our website on a monthly basis.

Qualifications:

• Proven experience in proposal development, campaign implementation, creative executions, and reporting.

• Excellent communication skills.
• Fluent in English (written and spoken)
• Detail oriented and highly organized
• Expert in Microsoft Office Suite (Excel, PowerPoint, & Word)

VirtualStaff365 is an outsourcing business, recruiting and managing quality candidates and staff for our Australian clients. Our staff are working remotely, and reside predominantly in the Philippines.

As a fast-growing business in a fast-growing sector, we're seeking an HR Assistant to join our team.

Key Performance Areas of this position:

1. Maintain time & attendance records.

2. Maintain leave records.

3. General staff support functions.

4. Maintain timekeeping system-related data.

5. General staff and client correspondence.

6. Record keeping and reporting.

7. General management support.

Duties and Responsibilities of this position:

1. Assist with time & attendance-related matters and communicate with clients.

2. Keep clients updated on staff whereabouts.

3. Maintain and keep attendance and leave records accurately.

4. Maintain Time Dr records and update/amend hours as required.

5. General administrative and data processing / capturing tasks.

6. Assist with general staff and client correspondence.

7. Assist with onboarding and offboarding of staff and related functions.

8. Assist with gifts, cakes, vouchers, etc as and when required.

9. Assist with public holidays and office closure correspondence.

10. Assist with disaster management and recovery.

11. Maintain daily, weekly, and monthly reporting.

12. Accurate reporting, administration, and data processing.

13. Professional client liaison to give effect to the abovementioned tasks.

Key Performance Indicators for this position:

1. Clients are kept updated whenever a staff is late for work for 10 minutes.

2. Keep clients updated on staff’s whereabouts until the staff is back online and working.

3. Accomplish weekly and monthly reports on time.

4. Send gifts and other requirements to staff promptly.

5. Attendance (daily) and leave tracker (as needed) documents are updated regularly.

6. Onboarding and Off-Boarding Staff efficiently and professionally.

• Relevant HR qualification (desirable)
• 3+ years of experience in:
• Home-based HR/staff/client support assistant services
• Generalist HR admin and assistance
• Working in a professional client-facing environment
• Experience working in a fast-paced/dynamic environment

• ​Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Paid leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)

About You

Are you eager to be a partner to the local and the global colleagues, and lead the local HR team in a rapidly growing company? Are you structured, people- as well as process- oriented, and skilled at balancing the execution of strategic initiatives, operational HR tasks and partnering with the business without sacrificing quality? Are you comfortable working in a multicultural, international business setting with a focus on the employee journey?

If your answers are YES – then this is the perfect role for you!

Your Responsibilities

As our local HR Lead in the biggest location of our fast-growing, client-centric organization, you will play a pivotal role in supporting the business in ensuring a positive experience for our employees. Reporting to the Chief People Officer in Zurich, Switzerland, and as the sparring partner for the local General Manager in Manila, the local colleagues, as well as the international and local HR Team, this role requires an experienced HR leader with a good business acumen, excellent managerial skills, and the ability to navigate the complexities of the local market while aligning with the strategies set by the global company. The successful candidate will play a crucial role in driving growth, ensuring operational efficiency, maintaining the company's reputation in the region and fostering a positive company culture.

In this role, you will:

• Manage overall HR work, develop local as well as implement international HR strategies and programs aligned with the company's global objectives; provide HR insights to contribute to the overall success of the organization.
• Oversee the full spectrum of HR functions, including recruitment, onboarding, performance management, talent development, compensation, benefits and employee relations.
• Act as a trusted advisor to line managers, provide guidance on HR policies, procedures, and best practices, as well as address employee concerns, conflicts, and inquiries, fostering a positive and inclusive workplace culture.
• Collaborate internationally, liaise with the international HR team in Switzerland, Canada and Germany to ensure alignment on global HR initiatives.
• Regularly participate in virtual meetings and contribute to the development and execution of international HR policies.
• Cultivate and maintain strong relationships with key stakeholders, including internal as well as external stakeholders.
• Lead and mentor the local HR team, fostering a collaborative and high-performance culture.
• Work closely with the finance team to ensure compliance with local financial regulations and reporting requirements
• Ensure compliance with local laws, regulations and reporting in the Philippines, as well as uphold company policies.
• Stay updated on changes in employment laws and provide guidance to the organization to mitigate legal risks.
• Communicate effectively with all levels of the organization, fostering transparency and alignment with corporate goals.

Position : HR and Talent Acquisition Coordinator 

Work Hours (Client) : 9 AM - 5 PM PST | Mon - Fri

Work Hours (MNL) : 1 AM - 9 AM MNL | Mon - Fri

Holidays : 10 days of Public Holidays (based on the Philippine Public Holiday calendar) 8 days of Special Non-Working Holidays (based on the Philippine Public Holiday calendar)

Pay Range : $800 - $1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

searching for an exceptional remote HR and Talent Acquisition Coordinator who shares our values to join our team, supporting our HR department with a wide variety of deliverables ranging from general HR initiatives to recruitment efforts. 

specializes in a variety of environmental planning, studies, and compliance tasks for

infrastructure, conservation, and restoration projects throughout California. Our clients include local, state, and federal government agencies, local resource conservation and open space districts, utilities, mining and aggregates companies, and many more. Our dedicated team of more than 50 biologists, arborists, and botanists work alongside agencies, clients, and crews to determine the most appropriate measures, permitting, and CEQA/NEPA compliance avenues to implement to support natural resource protection during project implementation.

YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE…

Are you the kind of person who thrives in a collaborative, employee-forward working environment? Do you enjoy creating, building, and maintaining long-term relationships in your work, finding satisfaction in making a lasting impact in protecting our region’s biodiversity, while also improving your community? 

If so, we are seeking a self-motivated individual who is eager to steer the direction of their career in a company that promotes and supports professional development. 

The HR and Talent Acquisition Coordinator plays a critical role by providing essential  support in both HR functions and our talent acquisition goals.  

You will enhance our team by: 

• Assist in creating and posting job requisitions on various job boards and in BambooHR applicant tracking system. 
• Screen incoming resumes and applications, ensuring they meet job requirements. 
• Coordinate and schedule interviews with candidates and hiring managers. 
• Conduct initial phone screenings to assess candidate qualifications and cultural fit.
• Maintain and update candidate records in BambooHR applicant tracking system. 
• Assist in the preparation of job offers and employment contracts. 
• Support with onboarding processes for new hires. 
• Assist with HR-related administrative tasks, such as maintaining employee records and files.
• Help with the coordination of employee training. 
• Assist with HR compliance, including ensuring the completion of required forms and documentation. 
• Support HR team in organizing employee events, meetings, and initiatives. 
• Respond to employee inquiries and provide general HR information.
• Assist with benefits administration tasks. 
• Keep accurate and up-to-date HR and recruitment data and reports. 
• Prepare and analyze HR metrics and reports as requested. 
• Send out internal announcements to the team. 
• Maintains the integrity and confidentiality of human resource files and records. 

Minimum Requirements:

WE’RE EXCITED ABOUT YOU BECAUSE YOU…

Have these minimum qualifications and knowledge or similar transferable skills:

• Associate’s degree in human resources, Business Administration, or related field preferred. 
• 2-3 years of experience in an HR administrative role or similar position. 
• Has knowledge or practical experience with California labor law (not required but a plus)
• Proven experience or internship in HR or talent acquisition is a plus. 
• Experience supporting recruiting for an environmental, biological, or architectural  /engineering firm is preferred. 
• Familiarity with HRIS and ATS software is advantageous. Experience with BambooHR preferred. 
• Strong organizational and time-management skills. 
• Excellent English written and verbal communication skills. 
• Proficiency in Microsoft Office Suite or related software. 
• Ability to handle confidential information with discretion. 
• Proficient with or the ability to quickly learn payroll management, human resource information systems (HRIS), and similar computer applications. 
• Night shift work consistent with Pacific time daytime hours required. 

We recognize that not all people have had the same career experiences and that a single individual may not possess all the skills listed above. That’s ok! If this position excites you, please apply. 

WHY YOU’LL LOVE WORKING WITH US

We provide a collaborative, employee-forward working environment. Do you enjoy creating, building and maintaining long-term relationships in your work and find satisfaction in making a lasting impact in protecting our biodiversity, while also protecting your community?  The company is looking for a self-motivated individual who is eager to steer the direction of their career in a company that promotes and supports professional development. We don’t hire candidates to suit the job, we find the work that fulfills our employees and helps them meet their professional goals.

OUR COMMITMENT TO EQUALITY, DIVERSITY, INCLUSION & BELONGING:

We create a “safe space” culture focused on fostering employee well-being, job satisfaction, and productivity. We are committed to a more inclusive and diverse workforce, where each employee can reach their full potential without the burden of discrimination or harassment. We strive to maintain a strong culture built upon our shared core values of Respect, Excellence, Passion, Integrity, and Teamwork.

The company is an equal opportunity employer.  We understand that diversity, including human diversity, is the key to the success of all healthy ecosystems. We are a forest of remarkable individuals, standing tall as our authentic selves and as one. We grow together to form a stable community that is diverse in character and content. 

We are looking at the person to be the lead for a Tech/Telco + some FMCG clients in the Philippines. The person would be responsible for understanding the client business and translating the same into insights and new revenue for NielsenIQ. Also, integrating insights from across studies (qual and quant) to deliver value to the clients.

Business Development:

• Identify areas of opportunity for growth from existing clients managed
• Develop plans to cross-sell and introduce new services to current clients
  • Foster relationships at different levels and functions of the client organization (as applicable) to identify opportunities for incremental product/solution sales
• If possible, provide continuous feedback on competitive activities within assigned clients.

Client Servicing:

• Implement plans that will contribute to maximum client satisfaction and ensure continuous profitable and business growth.
• Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change
• Lead the client servicing team and work closely with operations to ensure our commitments are met.
• Liaise with teams outside Philippines (e.g. analytics, subject-matter experts, etc. to ensure the solutions are best adapted to meet client’s needs)
• Provide product solutions and benefits to client business issues/opportunities by developing strategic initiatives for each client
• Oversee the management and conduct of assigned research projects including preparation, approval, and delivery of proposals, reports, and presentations
• Ensure team members are trained/ coached to handle client requirements.
• Ensure adherence to the company policies on business conduct/ethics.
• Ensure high levels of client satisfaction.

Financial & process related:

• Ensure attention to costing & pricing at a project level – keeping in view total client relationship & implication on the total business.
• Contracts are completed and approved according to company's policies and guidelines.

People Management:

• Utilize the NielsenIQ framework to communicate and assess performance objectives, competency lists and development plans for your team.
• Ensure effective performance management system is implemented and aligned with regional directions in order to recognize desired performance for business advantage
• Establish high standards of performance and hold associates firmly accountable for meeting those standards
• Contribute to development and implementation of training plans to ensure that associates are able to grow
• Provide support, recognition, and feedback to assist associates in achieving the performance expectations and standards
• Act as coach, guide, and mentor to employees
• Ensure that associates are aware of the nature of their specific roles in relationship to the local market, the sub-region and overall regional operation
• Establish a strong team environment focused on exceeding internal and external client requirements.

The role will demand:

• Strong grasp of market research essentials and analytical abilities
• People focused and energized by successful collaboration – able to build strong client relationship & trust + build strong bonds with the team (larger team as a whole)
• Ability to recognize an opportunity (for business growth, for client value-addition, for people development)
  • Ability to hold a discussion with clients to understand a brief and recommend a suitable solution (be creative when situation demands)
• Willingness to roll-up sleeves to ensure a commitment is met
• Manage relationships and expectations as well as you manage projects, and your experience speaks for itself
• Curiosity and critical thinking
• Strong communication skills (written and verbal)