The Regional HR Manager is responsible for establishing and overseeing all HR functions across the NGO’s operations in Taiwan, Nepal, the Philippines, and Malaysia. This role focuses on setting up a robust HR system from the ground up, including hiring and developing a high-performing HR team. The Regional HR Manager will ensure the development and implementation of HR strategies, policies, and practices that support the NGO’s mission, enhance employee engagement, and comply with local regulations.

Key Responsibilities:

1. HR System Setup and Strategy Development:

• HR Infrastructure: Design and implement a comprehensive HR infrastructure that supports the NGO’s strategic goals and operational needs.
• Policy Development: Develop and standardise HR policies and procedures across regions, ensuring compliance with local labor laws.
• Strategic Alignment: Align HR strategies with the NGO’s mission, vision, and organisational goals to drive effectiveness and efficiency.

2. Recruitment and Talent Management:

• Job Design: Develop detailed job descriptions and specifications for all positions.
• Recruitment Processes: Establish and lead a streamlined recruitment process, including job postings, candidate screening, and interview protocols.
• Onboarding: Design and implement an effective onboarding program to integrate new hires smoothly into the organisation.

3. Hiring and Setting Up HR Team:

• Team Hiring: Take responsibility for hiring and setting up the regional HR team. Define roles, recruit, and onboard HR staff in each operational country.
• Team Development: Mentor and develop the HR team to ensure they have the skills and knowledge needed to support the organisation effectively.

4. Employee Relations and Engagement:

• Work Environment: Create and maintain a positive, inclusive, and collaborative work environment.
• Conflict Resolution: Address employee grievances and mediate conflicts, ensuring fair and consistent resolution.
• Engagement Programs: Develop and implement employee engagement initiatives to foster motivation and commitment.

5. Training and Development:

• Needs Assessment: Conduct training needs assessments to identify skill gaps and development opportunities.
• Program Development: Develop and deliver training programs and professional development opportunities to enhance employee skills and performance.

6. Compliance and Risk Management:

• Legal Compliance: Ensure all HR practices comply with local labor laws and regulations in Taiwan, Nepal, the Philippines, and Malaysia.
• Risk Mitigation: Develop and implement risk management strategies to address potential HR-related risks and ensure organisational resilience.

7. HR Administration and Systems:

• HRIS Implementation: Select, implement, and manage an HR Information System (HRIS) to streamline HR processes and data management.
• Payroll and Benefits: Oversee payroll processing, benefits administration, and ensure accurate and timely compensation for all employees.
• Employee Records: Maintain accurate and confidential employee records in compliance with legal and organisational requirements.

8. Reporting and Analysis:

• HR Metrics: Establish and monitor key HR metrics to assess the effectiveness of HR practices and inform strategic decisions.
• Regular Reporting: Prepare and present regular HR reports and analytics to the Executive Director and other stakeholders.

9. Outsourcing and Vendor Management:

• Outsourcing Decisions: Identify HR functions suitable for outsourcing and manage relationships with external HR service providers.
• Vendor Performance: Monitor the performance of outsourced functions to ensure they meet the NGO’s standards and requirements.

Education:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).

Experience:

• Minimum of 5-8 years of experience in HR management, with at least 3 years in a regional or multi-country role.
• Proven experience in setting up and implementing HR systems and strategies from the ground up.
• Experience in hiring, developing, and managing an HR team.
• Familiarity with HR practices and labor laws in Taiwan, Nepal, the Philippines, and Malaysia is highly desirable.

Skills and Competencies:

• Strong knowledge of HR principles, practices, and employment laws.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work effectively in a multicultural and diverse environment.
• Strong organisational and project management skills.
• Proficiency in HRIS and other HR software.

Personal Attributes:

• Passionate about children's education.
• High ethical standards and integrity.
• Strategic thinker with a proactive approach to problem-solving.
• Ability to handle sensitive and confidential information with discretion.
• Flexibility and willingness to travel frequently to different countries.

• Competitive salary
• Relocation support provided
• 2 weeks paid annual leave
• Possible hybrid working structure
• Rewarding and meaningful job that makes an impact on children's education

Position : E-commerce Operations Associate

Work Hours:  Monday to Friday 9 am-6 pm EST

Holidays : TBD

Pay Range: $900 - $1,500

RESPONSIBILITIES

E-commerce Management:

• Create, update, and manage product listings for accuracy and appeal.
• Oversee order processing from receipt to fulfillment.
• Monitor and manage inventory levels, coordinate restocking and returns.
• Analyze sales data to identify trends and improve shopping experience.
• Provide exceptional customer support for inquiries and issue resolution.
• Coordinate with vendors globally for stock management and new product launches.

Logistics and Supply Chain:

• Coordinate efficient and cost-effective product delivery with shipping providers.
• Ensure compliance with customs and handle international shipping issues.

Customer Service:

• Assist customers with product inquiries, sizing, availability, etc.
• Provide information on shipping options and track deliveries.
• Handle returns, exchanges, and complaints with professionalism and customer-centric approach.

Social Media:

• Assist with planning and coordinating photoshoots for high-quality brand imagery.
• Schedule and post content across social media platforms with a consistent brand voice.
• Monitor and analyze follower engagement to optimize social media strategies.

• At least 3 years of experience in e-commerce management.
• Proficiency in Shopify as an e-commerce backend.
• Strong familiarity with Google tools such as email and Drive.
• Experience with customer service platforms like Gorgias or Zendesk.
• Proficiency in product listing management.
• Strong organizational skills for order processing and fulfillment.
• Ability to analyze sales data for inventory optimization.
• Knowledge of international shipping regulations and experience in shipping coordination.
• Detail-oriented with logistics management skills.
• Excellent customer service skills, including handling inquiries and sales-related questions.

Join Our Dynamic Team as an HR Associate for the Philippine Region at Somewhere!

Are you passionate about fostering a positive workplace culture and driving talent initiatives in a diverse, fast-paced environment? Somewhere is seeking a dedicated HR Associate to join our Philippine team. In this role, you'll have the opportunity to support our regional HR operations, contribute to employee engagement strategies, and play a key part in our mission to create an inclusive and thriving work environment. If you are a proactive and detail-oriented professional with a love for HR and a knack for cross-cultural communication, we want to hear from you!

Position: HR Associate

Type of contract: Independent contractor

Role Description:

Recruitment and Onboarding:

• Assist in the recruitment process by posting job advertisements, screening resumes, and scheduling interviews.
• Conduct initial candidate screenings and reference checks.
• Facilitate the onboarding process for new hires, including preparing offer letters, conducting onboarding sessions, and ensuring all required documentation is completed.

Employee Relations:

• Serve as a point of contact for employee inquiries and concerns, providing timely and accurate information.
• Support the implementation of employee engagement initiatives and programs.

Performance Management:

• Assist in the administration of the performance review process, including tracking review completion and providing guidance to managers and employees.
• Help develop and implement performance improvement plans as needed.

Training and Development:

• Coordinate training sessions and seminars, including scheduling, logistics, and materials preparation.
• Organize and conduct training sessions as needed, ensuring they align with company objectives and employee development plans.
• Maintain accurate training records and track employee participation and progress.
• Provide administrative support for training programs, such as preparing training materials and managing training schedules.
• Assist in the evaluation of training effectiveness and make recommendations for improvements..

Benefits Administration:

• Assist in the administration of employee benefits programs, including enrollment, changes, and terminations.
• Provide support to employees regarding benefits inquiries and issues.

HR Compliance:

• Ensure compliance with all local employment laws and regulations.
• Maintain accurate and up-to-date employee records, both electronically and physically.
• Assist in the preparation and submission of required HR reports and documentation.

Other Duties:

• Participate in HR projects and initiatives as assigned.
• Continuously seek opportunities to improve HR processes and enhance the employee experience.
• Perform other related duties as required.

• Bachelor’s degree in Human Resources, Business Administration, or a related field. Law degree preferred*
• 3 years of experience in an HR role or similar capacity.
• Strong understanding of HR principles and practices.
• Excellent communication and interpersonal skills.
• High level of confidentiality and professionalism.
• Proficiency in Google Suite
• Experience with HRIS systems is a plus.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize effectively in a fast-paced environment.

The Accounting Associate is responsible for monitoring the schedule of payments by checking on the details and records of payments that are due to be made to different creditors. The position safe keeps the records of business debts and payments to be made for the services availed from other service providers or entities and other corporate obligations. Furthermore, the position ensures that payments made are properly validated through the presentation of periodic reports and payment schedules in order to ensure that proper funding is established prior to the settlement of payables. 

Responsibilities:

• Facilitate all accounts payable matters for both regular and special expenses.
• Prepare checks and vouchers and all necessary attached documents for the payment process.
• Safe-keep and maintains records of assigned company transactions.
• Handle bank-to-bank transactions, check payments, debit memos, etc.
• Other matters related to Accounts Payable, Accounts Receivable 

Data Management Associates are responsible for supporting the Data Management workstream within the AGS Implementation process for MSP or Procurement Solutions projects. The Data Management Associate is responsible for collecting and tracking incumbent worker data from a variety of sources, analyzing data gaps, validating data and transforming data for upload. The Data Management Associate will be responsible for discovering and resolving gaps in data to prepare the information for loading into a VMS. The Data Management Associate will attend all internal and external project calls, and report workstream status. The Data Management Associate will build the necessary relationships between outside vendors, clients and internal project teams to complete project tasks on deadline and with quality. Data Management Associates will partner with Data Management Analysts to quality check/audit data loads as part of their training. Data Management Associates are also expected to work on various projects including audits, rate card / worker modifications and other general team projects. Data Management Associates are expected to support multiple projects simultaneously. 

Key Responsibilities:

• Work within a team to collect, organize and validate data using a proprietary AGS data collection tool
• Follow up on outstanding data from outside vendors
• Analyze data for gaps and/or errors in large data sets, work to resolve data issues
• Prepare load templates for upload into Vendor Management Systems (VMS)
• Attend and be an active participant in all assigned project meetings, communicate status of projects on weekly client-facing status calls
• Prepare summaries of data collection status for team updates
• Follow established project schedule and adhere to deadlines, escalate as necessary if deadlines will be missed
• Perform peer quality audits on worker and rate uploads
• Provide support on other various Data Management project initiatives
• Data Management associates will be assigned to multiple projects simultaneously, and must have the ability to multi-task and organize large data sets from multiple sources
• Ability to work in a fast-paced environment, spanning multiple time zones
• Ensure standards are applied to programs and exceptions are documented
• Responsible for data quality and implementing processes which drive efficiency and support data governance

Position : HR Manager

Working Hours : 8:30 AM - 4:30 PM EST

Salary Range :  $1000-$1500

Duties and Responsibilities:

Payroll Management:

• Oversee and manage the organization's payroll processes globally.
• Ensure timely and accurate payroll execution, including salary, bonuses, and deductions.
• Collaborate with the finance team to ensure compliance with local and international payroll regulations.

HR Compliance:

• Ensure HR policies and procedures comply with local, national, and international laws.
• Maintain up-to-date knowledge of HR legal requirements and government reporting regulations globally.
• Develop and implement compliance-related programs and trainings.

Onboarding/Offboarding:

• Manage the onboarding process for new hires to ensure a smooth integration into the company.
• Coordinate and conduct new employee orientations and training sessions.
• Oversee the offboarding process, including exit interviews and final settlements.
• Continuously improve onboarding and offboarding procedures to enhance employee experience.

• Minimum of 4 years of experience in a similar HR role.
• Proficiency in using Deel for payroll and HR management.
• Advanced skills in Google Suite (Google Docs, Sheets, Slides, and Drive).
• Strong understanding of global HR compliance and payroll regulations.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong organizational and problem-solving skills.
• Ability to work effectively in a fast-paced, dynamic environment.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

WHAT YOU WILL DO:
• Performs a variety of routine and some non-routine clerical/accounting functions in accordance with standard procedures.
• Assist in BIR Tax audit and other tax compliances
• Prepares and distributes BIR Form 2307 to the vendor

• Monitor and collects invoices and official receipts from the vendors
• May contact other departments and/or outside agencies to resolve problems.
• Other related duties assigned as needed.

WHAT YOU BRING:

• College diploma

• Basic knowledge of generally accepted accounting principles as well as company accounting policies, procedures and standards
• Proficient in the use of basic office equipment and applications specific to the accounting function
• Thorough knowledge of filing systems and procedures
• Attention to detail
• Verbal and written communication skills must be clear, tactful, and constructive
• Data entry skills

WHAT WE OFFER:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Annotation drives AI’s capabilities.

Industries across the board are embracing AI, and the backbone of this revolution is accurate data labeling (data annotation). As an AI Tutor - Expert Annotator, you will not just be performing routine tasks; you are a meticulous specialist ensuring the highest quality of data markup. In this role, you help pave the way for more reliable and responsible AI models by laying the groundwork through precise annotation.

Responsibilities:

• Accurately label and annotate data following comprehensive project guidelines.
• Make justified decisions on ambiguous content by applying critical thinking to preserve the integrity of the dataset. 
• Actively collaborate with team members to discuss and resolve ambiguities, align on best practices, and enhance project outcomes.
• Consistently adhere to established data labeling standards and protocols, ensuring the highest quality and reliability of data.

Our ideal candidate:

• Has great command of English: advanced (C1) / proficiency (C2) / native level.
• Has a keen eye for detail: precision is paramount in data labeling.
• Is a dedicated performer who recognizes the importance of even routine tasks.

• Be part of a significant project for a leading technology company, making a substantial impact on the future of AI.
• Enjoy the flexibility of a part-time, remote role that accommodates your schedule.
• Try your hand at an AI project and enrich your portfolio with new experiences.

Main Responsibilities:

• Assist the HR Team when it comes to the day-to-day human resource operations, functions, and duties.
• Help compile and update employee records.
• Coordinate communication with candidates and schedule job interviews.
• Assist the HR Team when it comes to sourcing candidates and updating the HR database.

The Accounting Associate is responsible for monitoring the schedule of payments by checking on the details and records of payments that are due to be made to different creditors. The position safe keeps the records of business debts and payments to be made for the services availed from other service providers or entities and other corporate obligations. Furthermore, the position ensures that payments made are properly validated through the presentation of periodic reports and payment schedules in order to ensure that proper funding is established prior to the settlement of payables. 

Responsibilities:

• Facilitate all accounts payable matters for both regular and special expenses.
• Prepare checks and vouchers and all necessary attached documents for the payment process.
• Safe-keep and maintains records of assigned company transactions.
• Handle bank-to-bank transactions, check payments, debit memos, etc.
• Other matters related to Accounts Payable, Accounts Receivable 

Our Business Strategy &  Operations team works on a set of business activities, processes and tools that help Carousell’s sales organisation run effectively, efficiently and helps them to execute on overall business strategies and objectives.

We are looking to hire a Business Operations Business Partner to support our Verticals Business Leadership & Sales organisation. 

This role will report to the Business Strategy & Operations Senior Manager:

You will:

• Act as a key business partner to the Carousell Media Group for Business Operations related activities and analyses.

• Support business needs around reporting, contracting, invoicing, analysis, working with Sales, Category Heads, Regional finance and other business operations team members 

• Maintenance of customer/partner master data, including account attributes, legal agreements and CRM account hierarchy data for the relevant business team(s)

• Manage systems interfaces related to sales reporting, commissions, data processing, customer master data and territory management for the relevant business team(s)

• Provide training on sales support systems, tools and processes to all sales users.

• Participate in strategy discussions and help gather organisational information for the preparation of new process & tool implementations.

• Alignment of processes in the within the Carousell Media Group

Your Responsibilities  

You will play a crucial role in providing product and service-related support to our clients and partners. Clients come from different industries and functions, such as banking, insurance, investment management, and non-financial multinationals. 

The ideal candidate enjoys resolving any product and service-related issues, represents RepRisk as a premium data provider, and maintains RepRisk’s excellent standard in Client Services.  

The Client Services Analyst is part of our international Client Services team under the Commercial Operations team and reports to the Client Services Lead in Manila, Philippines. Moreover, you will: 

• Deal with incoming client and partner requests and perform essential account support tasks, such as addressing login issues, updating watchlists, and producing reports and exports 
• Support onboarding and offboarding processes for clients and partners 
• Capture clients and partners team’ controlling activities and update relevant accounts, contracts, and contacts as needed 
• Handle request for proposal (RFP), due diligence or other supplier questionnaires 
• Provide quarterly, monthly, or customized user statistics and other internal account reporting  
• Create or maintain relevant guidelines and process documents
• Execute the delivery of standard RepRisk products for clients (e.g., reports, data exports) and other client-related administrative tasks 
• Coordinate with other internal stakeholders (e.g. Business Development, Key Account Management, IT, Products, Operations) to solve user-related queries, as well as to develop and execute internal projects  
• Work and function as a team player in a globally-distributed, cross-cultural team with your colleagues based in Europe, Asia, and North America 

The Customer Experience Associates will assist our Customer Experience Lead in giving quality customer support to the buyers and sellers of the platform and maintaining the Marketplace Experience of our users. This is an 12-month project-based role (under a third-party agency) in Ortigas, Pasig. 

Responsibilities:

• Providing friendly and personal support to the client community via email and chat support channels.
• Being the single point of contact for all sales and inquiries from customers. Follow through the chat that eventually leads to a sale or a resolution to customer’s inquiries.
• Engage and support the team with customers’ private viewing.
• Maintain customer database on all interactions
• Addressing support issues and identifying top user issues.
• Working with the team to proactively address them and find relevant solutions.
• Evaluating workflows and proposing recommendations to be more efficient, relevant and valuable both internally and externally.
• Reporting to the Operations Manager
• Performing other related ad-hoc tasks as required.

The CRM team at Carousell tackles business objectives that surround the Carousell user by focusing on engagement, retention and reactivation. We carry out our mission first by developing a solid understanding of the different experience flows a user can undertake on the platform, before designing timely and relevant touchpoints on CRM channels (e.g. Push, Email) to engage accordingly. We develop different campaigns for users at different stages of the lifecycle (e.g. New user, lapsed user), with a focus on delivering a consistent and scalable 1:1 user experience.

We are looking for a CRM Specialist to join our team and support across strategy and planning, project management of CRM campaigns and more. 

This role will report into the CRM Manager.

Areas of Responsibility

Strategy and planning

• Actively support the overall CRM strategy, plans and rollout schedule of initiatives and experiments

• Play the role of a strong CRM business partner to Category Marketing teams with expertise in user segmentation and messaging that align with marketing plans

• Engage cross-functional teams (e.g. Category Marketing, Product) in discussions related to your plans (e.g. validation of user problem hypotheses that a CRM experiment seeks to prove)

Project management: Rollout, experimentation and optimisation

• Drive rollout of initiatives against proper tracking and documentation

• Drive process of user problem hypothesis testing and measurement using CRM channels

• Utilise internal dashboards to report on performance and share information to relevant stakeholders

• Set up workflows/processes for the team to follow and execute campaigns both for marketing and regional automated campaigns

• Consistently analyse campaign results and provide learnings and recommendations to relevant stakeholders (e.g. improvements to setup, segmentation, messaging)

• Manage projects that require cross-functional coordination and take charge of setting up processes as needed

• Upkeep quality of user segment data by working with Product, Engineering and Data to ensure that user segments are up-to-date for new campaigns

• Have a solid grasp of the user funnel, KPI metrics and continuously optimise campaigns to drive growth

AECOM is seeking for a candidate with the following skill sets.

Duties and Responsibilities

• Responsible for a variety of engineering tasks in the initial planning, design and modification phase of projects.
• Structural analysis and Design of Bridges and Viaduct Structures, Flyovers, Underpassses, Culverts and Retaining walls.
• Experience with bridge and related structural design schemes.
• Proven design and project management experience delivering to quality, time and budget.
• Experience in road and/or rail projects.
• Excellent technical skills design.
• Able to correlate and interpret the data shared by supporting interdisciplinary teams.
• Problem solving skills, able to propose alternative solutions for problems encountered.
• Experience in complete life cycle of a design project within Highway/Railway environment.
• Previous exposure with international codes such as Eurocodes, AASHTO, AREMA and ACI.
• Able to work in a diverse team spread across different geographical locations.
• Able to provide guidance to Mid and Entry level Engineers.
• Able to work under minimum guidance / Supervision.
• Able to handle multiple projects and lead highly capable design teams.
• Understanding in various software packages ideally including MIDAS, Autodesk Structural Bridge Design, LUSAS with experience in Finite Element Analysis preferred.
• Mentoring Mid and Entry level Engineers.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:
As a Customer Service Associate - Consumer, you can use your exceptional customer service skills to grow your career with a top fintech company. You and your team will resolve support issues for customers via telephone, IM and email, and support all our major client groups: banking, payments and investments.

About the team:

What you will be doing:
• Provide excellent customer service to high-value clients.
• Assisting with account and product inquiries while also performing account maintenance.
• Establish a professional rapport with each client.

What you will need:
• The ability to work in a fast-paced environment.
• Excellent verbal and written communication skills as well as above average computer abilities.
• High school diploma or GED
• Banking experience is preferred
• Experience working in a high-volume call center preferred.
• High school diploma or GED.

Added bonus if you have:

What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The Associate Director contributes, and further develops, professional and technical skills to the highest level on all projects they contribute to or undertake. They also support the development and training of leading-edge technical skills and understand how to practically apply them in ways that add value to AECOM and its clients.

Safety for Life

• Comply with the AECOM Safety, Health & Environment (SH&E) policy by adopting work practices that support SH&E programs; taking reasonable care for own health and safety and that of others; seeking guidance for all new or modified work procedures; ensuring that any hazardous conditions, near misses and injuries are reported immediately; and participating in meetings, training and other SH&E activities as required.
• Ensure that effective policies and processes are in place and that employees are in compliance with requirements.

Technical/Professional Expertise

• Analysis and conceptual to detailed design of dams
• Inspection, investigation and condition assessment of existing dams
• Construction support services including inspection of works, evaluation of quality control and quality assurance data and construction reporting
• Preparation of tenders and proposals
• Possess and demonstrate solid functional and/or technical knowledge, skills and abilities specific to role/level and applies them effectively in connection with business goals.
• Develop, maintain and retain the highest standard of professional and technical skills.
• Keep abreast of current industry issues and best practices to enable continual alignment and improvement.
• Act as a technical expert in the related discipline field to develop and share knowledge with other employees.
• Have extensive experience in writing and presenting internally and externally.
• Lead project reviews and lessons learned sessions.
• In conjunction with other Technical Directors, Associate Directors, and Principal Professionals, plan and allocate available resources for projects and/or assignments.
• Fully conversant and experienced in multi-discipline project delivery.
• Manage risk and opportunities on all assigned projects.
• Provides technical engineering leadership, on projects, through input including review and verification. 
• Project and design management excellence.
• Undertake design management roles in multidisciplinary projects, ensuring integrated design through effective communication and coordination with other disciplines
• Analysis and review of relevant planning documents to scope planning requirements, develop planning methodologies and advise on key information to support required approvals.
• Provides technical inputs for design and planning projects including asset management and reporting, appropriate to the level of the study.

Client

• Lead the implementation of the Client Promise across large projects and teams.
• Establish and maintains effective relationships with clients/customers, gains their trust and respect and makes the connection to AECOM service offerings and enables positioning for future opportunities.
• Manage, identify and contribute to the improvement to processes, work practices, and overall client experiences and implement sustainable changes to deliver improved services.
• Ability to understand clients’ needs and challenges and is passionate about solving clients’ problems providing innovative and practical solutions to meet their expectations.
• Is dedicated and takes ownership of meeting the expectations, requirements, and agreements of external and internal clients/customers, and acts with them in mind.
• Liaise and communicate effectively with clients on business development activities and during project implementation.
• Maintain a professional image on behalf of the company at all times when dealing with internal and external clients.
• Participate in client feedback to develop an improved client experience and repeat work.
• Works with a long-term perspective to address clients’ problems.

Financial/Project Management

• Responsible for the financial performance of the team, by managing and monitoring effectively all financial indicators.
• Takes responsibility for delivery of individual projects including technical quality, budget, and programme
• Communicates and successfully engages others on competing organisational priorities.
• Ensure delivery of projects in accordance with AECOM’s Project Delivery Framework requirements.
• Raise concerns with AECOM staff and management on projects that appear to not be meeting their project management objective, particular with respect to milestone dates, financial performance, and quality.
• Set and clearly communicates goals and targets for self, team, and stakeholders.
• Obtain certification as Project Manager for AECOM, including ePM.
• Ensure that all relevant Quality Assurance procedures are followed whilst understanding the importance of adherence to Quality Assurance Standards.
• Identifying and acquiring necessary project resources, managing staff forecast.
• Responsible for ensuring that programme and profit objectives are met and assist with project reporting, billing and the submission of variations in a timely manner.
• Review and approve other project managers’ submissions.
• Effectively manage AECOM projects against company standards/guidelines.

Business Development

• Deliver on the strategic business plan for the relevant business line to ensure key strategic objectives are achieved.
• Actively participate in business and strategic planning activities to identify opportunities to sustain the growth of the business in the short, medium and longer-term.
• Take the lead with “cross-selling” to leverage opportunities between business units, services line(s) or the regions and identify opportunities for extending existing contracts.
• Identify and develop new business development initiatives including engagement with external clients and prospective clients.
• Look ahead to understand and define future technology requirements and support delivery/budget and resourcing needs.

Leadership

• Set an example of integrity, trust, and performance. Acts ethically and models the AECOM Purpose and Core Values. Perseveres and demonstrates strategic thinking and influence skills.  As appropriate to the role, sets a vision for the future that inspires and motivates others.
• Inspires the creative process of others, actively soliciting and using ideas from members of the team/group.
• Is candid, compassionate and respectful in all interactions.
• Completes AECOM responsibilities (e.g. P+R, ePM, compliance) and holds others accountable for doing so.
• Identifies specific areas that can benefit from significant improvements and leads implementation with confidence and understanding.
• Contributes to the development of other professional employees including their technical skills.
• Mentor less experienced staff in their development and assist them in professional accreditation where appropriate.
• Lead in the use of company systems and procedures and ensure they are followed by the team.
• Lead and support the communication of team capabilities and accomplishments.
• Ensure resource tracker is populated and updated weekly to reflect forward workload of your team.
• Assist/manage the recruitment, induction, and training of the right people as team members to ensure they quickly become competent and productive in their roles.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:
As a Customer Service Associate - Consumer, you can use your exceptional customer service skills to grow your career with a top fintech company. You and your team will resolve support issues for customers via telephone, IM and email, and support all our major client groups: banking, payments and investments.

About the team:

What you will be doing:
• Provide excellent customer service to high-value clients.
• Assisting with account and product inquiries while also performing account maintenance.
• Establish a professional rapport with each client.

What you will need:
• The ability to work in a fast-paced environment.
• Excellent verbal and written communication skills as well as above average computer abilities.
• High school diploma or GED
• Banking experience is preferred
• Experience working in a high-volume call center preferred.
• High school diploma or GED.

Added bonus if you have:

What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-office Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities:

• Receiving and posting payments on accounts, as well as processing refunds and making adjustments to invoices

• At least 6 months BPO experience
• Experience in healthcare/finance is a PLUS!
• Must be detail oriented
• Proficient in using MS Excel
• Ability to multi-task, prioritize, and manage time effectively
• Good verbal and written English skills
• Willing to work onsite in MAKATI
• Amenable working night shifts

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the Role
This is a critical role within our global Talent Acquisition team with a primary focus on engaging passive leads to build our candidate pipelines and delivering hires to our global organization.

As a sourcer, you’ll work closely with the wider Talent Acquisition and Sourcing colleagues in identifying, approaching, and engaging the best and brightest talent in the market. You’ll seek out high performers who share our values and who, like you, want to do their best work here.

In this role, you’ll need to be detailed, organized, both reflective and forward thinking. Working with a range of stakeholders, you’ll deliver a strong slate of qualified candidates, recruitment market intelligence, manage talent pools and impact recruitment delivery.

What you will be doing:

• Working closely with our global recruiters and hiring managers to understand their needs and requirements while guiding them through the sourcing process.
• Sourcing candidates using our internal ATS, external job boards, social media, user groups and niche sites to find active and passive talent.
• Utilising LinkedIn Recruiter and other talent mining tools to build strong talent pipelines.
• Approaching candidates to discuss current opportunities and pre-screen their technical aptitude, and whether they align to our values, while delivering an incredible candidate experience
• Work diligently to maintain data integrity in our ATS and CRM systems.
• Provide metrics and analysis on sourcing campaigns and market trends.
• Proactively look for sourcing best practices and creatively think about new ways of sourcing.
• Other related duties and responsibilities

What you bring:

• Bachelor’s degree in business, human resources, social studies or similar
• 2 years of experience in either a recruitment agency or in-house recruitment role
• Experience of data mining and building Boolean searches across different sites (e.g. Google Search, LinkedIn, Xing etc.)
• Track record of sourcing a range of skills (e.g. Software Development, Professional Services, Sales or Finance positions)
• Strong communication skills and English language fluency
• The ability to learn and embrace new technologies
• Excellent MS Office knowledge
• A Team Player who likes to have a bit of fun along with way!

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the Role
This is a critical role within our global Talent Acquisition team with a primary focus on engaging passive leads to build our candidate pipelines and delivering hires to our global organization.

As a sourcer, you’ll work closely with the wider Talent Acquisition and Sourcing colleagues in identifying, approaching, and engaging the best and brightest talent in the market. You’ll seek out high performers who share our values and who, like you, want to do their best work here.

In this role, you’ll need to be detailed, organized, both reflective and forward thinking. Working with a range of stakeholders, you’ll deliver a strong slate of qualified candidates, recruitment market intelligence, manage talent pools and impact recruitment delivery.

What you will be doing:

• Working closely with our global recruiters and hiring managers to understand their needs and requirements while guiding them through the sourcing process.
• Sourcing candidates using our internal ATS, external job boards, social media, user groups and niche sites to find active and passive talent.
• Utilising LinkedIn Recruiter and other talent mining tools to build strong talent pipelines.
• Approaching candidates to discuss current opportunities and pre-screen their technical aptitude, and whether they align to our values, while delivering an incredible candidate experience
• Work diligently to maintain data integrity in our ATS and CRM systems.
• Provide metrics and analysis on sourcing campaigns and market trends.
• Proactively look for sourcing best practices and creatively think about new ways of sourcing.
• Other related duties and responsibilities

What you bring:

• Bachelor’s degree in business, human resources, social studies or similar
• 2 years of experience in either a recruitment agency or in-house recruitment role
• Experience of data mining and building Boolean searches across different sites (e.g. Google Search, LinkedIn, Xing etc.)
• Track record of sourcing a range of skills (e.g. Software Development, Professional Services, Sales or Finance positions)
• Strong communication skills and English language fluency
• The ability to learn and embrace new technologies
• Excellent MS Office knowledge
• A Team Player who likes to have a bit of fun along with way!

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Annotation drives AI’s capabilities.

Industries across the board are embracing AI, and the backbone of this revolution is accurate data labeling (data annotation). As an AI Tutor - Expert Annotator, you will not just be performing routine tasks; you are a meticulous specialist ensuring the highest quality of data markup. In this role, you help pave the way for more reliable and responsible AI models by laying the groundwork through precise annotation.

Responsibilities:

• Accurately label and annotate data following comprehensive project guidelines.
• Make justified decisions on ambiguous content by applying critical thinking to preserve the integrity of the dataset. 
• Actively collaborate with team members to discuss and resolve ambiguities, align on best practices, and enhance project outcomes.
• Consistently adhere to established data labeling standards and protocols, ensuring the highest quality and reliability of data.

Our ideal candidate:

• Has great command of English: advanced (C1) / proficiency (C2) / native level.
• Has a keen eye for detail: precision is paramount in data labeling.
• Is a dedicated performer who recognizes the importance of even routine tasks.

• Be part of a significant project for a leading technology company, making a substantial impact on the future of AI.
• Enjoy the flexibility of a part-time, remote role that accommodates your schedule.
• Try your hand at an AI project and enrich your portfolio with new experiences.

Annotation drives AI’s capabilities.

Industries across the board are embracing AI, and the backbone of this revolution is accurate data labeling (data annotation). As an AI Tutor - Expert Annotator, you will not just be performing routine tasks; you are a meticulous specialist ensuring the highest quality of data markup. In this role, you help pave the way for more reliable and responsible AI models by laying the groundwork through precise annotation.

Responsibilities:

• Accurately label and annotate data following comprehensive project guidelines.
• Make justified decisions on ambiguous content by applying critical thinking to preserve the integrity of the dataset. 
• Actively collaborate with team members to discuss and resolve ambiguities, align on best practices, and enhance project outcomes.
• Consistently adhere to established data labeling standards and protocols, ensuring the highest quality and reliability of data.

Our ideal candidate:

• Has great command of English: advanced (C1) / proficiency (C2) / native level.
• Has a keen eye for detail: precision is paramount in data labeling.
• Is a dedicated performer who recognizes the importance of even routine tasks.

• Be part of a significant project for a leading technology company, making a substantial impact on the future of AI.
• Enjoy the flexibility of a part-time, remote role that accommodates your schedule.
• Try your hand at an AI project and enrich your portfolio with new experiences.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office Associates to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Consolidating and inputting data for analytics reports
• Analyzing and improving processes and applications through critical thinking
• Working with stakeholder to identify process improvements
• Assembling data within agreed timeframes
• Performing quality control checks on applications and data

• At least 6 months experience in Reports Analytics or similar
• Must have extensive MS Excel experience
• Familiar with dashboards, reports, portals, etc
• Good Verbal and Written English Communication skills
• Excellent analytical and problem-solving skills
• Self-driven, ability to work in a fast-paced environment with minimal supervision.
• Willing to work onsite in Shaw, Mandaluyong
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Carousell is one of the world’s largest and fastest growing mobile classifieds marketplace. Our mission is to inspire every person in the world to start selling and buying to make more possible for one another. We are currently in 6 markets, Singapore, Hong Kong, Philippines, Malaysia, Taiwan and Indonesia. 

The Market Escalation and Trust Senior Associate plays a vital role in the organization. He/She is responsible for co-developing and implementing strategies to prevent and mitigate fraud in all Carousell Markets and will serve as in-market point of contact for the country they are situated in. In addition, the MX Content Senior Associate will report to the T&S Associate Manager and will work together with the MX team, primarily with the Core T&S team.

Day-to-day responsibilities 

• 30% of the week: Stay up to date with local regulations and applying it to Carousell based on the country of origin, updating our policy and processes based on escalations
• 60% of the week: Research fraud trends, issue (tech/non-tech) trends and to share findings with operations/tech to reduce incidents of fraud
• 10% of the week: team meetings, preparing for the meetings (share issue/fraud trends)

Responsibilities include:

• Be an expert on Carousell’s policies, community guidelines and listing rules
• Minimize and prevent potential loses in relation to our In-App payment feature and all other types of Fraud.
• Perform root cause analysis for identified issues impacting (but not limited to) Operations, Users, System efficiencies.
• Identify type of fraud, trends and create rules that support Fraud Prevention and Mitigation.
• Initiate and drive projects (with Internal and External teams) to improve Departmental and Team metrics.
• Create timely reports and provide data analysis and trends.
• Be an escalated point of contact to investigate and resolve technical issues, disputes, fraud, marketplace quality and abuse cases
• Own and have knowledge of all user-facing Carousell matters related to the local market, so as to be the point of contact among teammates and local authorities where needed
• Represent Carousell to attend workshops initiated by the local regulatory bodies, operationalise insights and ensuring compliance with local laws and regulations
• Handle chargeback disputes, using knowledge in credit card policies, creating dispute documentation, and reaching out to both the bank and the merchant/buyer
• Identify opportunities in existing Policies & Procedures and Workflows, and implement solution (in all governing workflows of Marketplace Quality and Trust & Safety). Create new workflows as deemed necessary.
• Work directly with the Operations and Shared Services team to support agents(Tier 2 to Tier 5)  in delivering quality and efficient service to our users . 
• To assist with chinese translation needs e.g FAQs for Help Centre, ticket templates
• Be able to perform service recovery
• Respond to trust-related escalation from different channels in the organization (Eg. Slack).