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BSA Solutions Inc.

Senior Manager for Human Resources

Full-time

cebu, Central Visayas (Region VII)

Art / Design / Entertainment

2 months ago

Do you want to work with some of Australia's best financial planning businesses? Embark on a fulfilling and engaging career. Earn as much as 60-85k +..

Do you want to work with some of Australia's best financial planning businesses?
Embark on a fulfilling and engaging career.
Earn as much as 60-85k + generous benefits + personalized learning and development.

This is a dayshift, full-time role with weekends off.

ABOUT BSA

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalised service and our in-depth knowledge of the markets we serve.

5 ELK is an outsourcing provider working with Australian businesses to develop financial advice that creates wealth, happiness and freedom for its clients.

DEPARTMENT: HUMAN RESOURCES

OBJECTIVE OF THE ROLE:

The Senior Manager of HR at Elka Asenso will be responsible for overseeing the human resources functions, ensuring compliance with Filipino Labour Law, and fostering a positive work environment. This role involves managing and mentoring the Employee Relationship Managers & Recruitment Team. Developing departmental strategies, policy development and promoting a productive and engaged workforce.

POLICIES AND PROCESS MANAGEMENT:

•Collaborate with the Senior Manager of People & Culture to formulate and execute comprehensive people and culture strategies that support the company's overall mission, vision, and values.

•Ensure the company's policies and practices align with legal and regulatory requirements.

•Oversee HR operations, including policies and procedures, HRIS systems, and compliance.

•Ensure accurate and timely HR reporting and maintain employee records in compliance with data privacy regulations.

•Provide guidance and support to managers and employees on employee relations issues, including conflict resolution, disciplinary actions, and grievance procedures.

•Partner with legal counsel to ensure compliance with employment laws and regulations.

•Actively participates in industry associations and contributes to thought leadership.

COMPENSATION AND BENEFITS:

•Develop and administer competitive compensation and benefits programs that attract, motivate, and retain employees.

•Conduct regular market analysis to ensure our compensation packages remain competitive.

•Ensure compliance with complex legal and regulatory requirements, including global compensation laws and industry-specific regulations.

PERFORMANCE MANAGEMENT:

•Design and implement performance management frameworks aligned with organisational goals and objectives.

•Provide coaching and mentoring on performance management strategies to internal team members, senior leaders, and HR professionals.

•Actively engage in research and stay abreast of emerging trends and best practices in performance management.

•Play a key role in driving organisational change by effectively communicating the value and impact of performance management.

LEARNING AND GROWTH:

•Develop comprehensive learning and development strategies in alignment with organisational goals.

•Exhibits strong leadership skills and can effectively mentor and develop each individual within the HR and recruitment departments.

COACHING AND MENTORING:

•Provides strategic guidance in creating and fostering a high-performance culture, setting ambitious and strategic goals.

•Analyse employee feedback and identify areas for improvements to enhance engagement levels.

•Manage complex employee relations issues, resolve conflicts, and conduct investigations.

ROLES AND RESPONSIBILIES

CLIENT EXPERIENCE AND RELATIONS MANAGEMENT

•Anticipate and proactively address any potential issues or challenges that may arise.

•Take the initiative to suggest improvements, offer innovative solutions, and propose ways to optimize processes.

•Demonstrate a proactive problem-solving mindset to enhance the client’s overall experience.

RECRUITMENT MANAGEMENT:

•Provides insights and recommendations on recruitment practices & initiatives that support organisational goals and objectives.

•Drive initiatives to promote diversity, equity, and inclusion within the company.

CONTINUOUS IMPROVEMENT & HR DATA ANALYTICS:

•Aligns strategies with organisational objectives, ensuring solutions support long-term business goals and enhance overall HR effectiveness.

•Maximizes the functionality and capabilities of HR platforms through process reengineering, integration with other systems, and continuous improvement initiatives.

•Stays abreast of new HR technologies and trends, evaluates their potential impact and recommends innovative solutions to enhance HR processes and data-driven decision-making.

•Analysing workforce demographics, turnover rates, and succession planning data to make informed decisions about talent acquisition, succession management, and workforce optimization.

•Analysing data related to representation, pay equity, and employee experiences across the organisation to identify improvement areas, address disparities, and create an inclusive environment that values diversity and promotes positive employee and client experience.

QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS

•Bachelor’s degree in Human Resources, Business Administration, or a related field.

•Master’s degree or HR certification (e.g., SHRM-CP, PHR) is preferred.

•At least 8-10 years of progressive HR experience, with a minimum of 5 years in a managerial role.

•In-depth knowledge of Filipino Labour Law and HR best practices.

SKILLS

•Strong leadership and management skills.

•Excellent communication and interpersonal abilities.

•Expert knowledge of labour laws, regulations, and compliance requirements.

•Proficiency in HR software and systems. (Preferably Zoho People but not required)

•Strategic thinking and problem-solving skills.

•Ability to handle sensitive and confidential information.

•Strong organizational and time-management skills.

•Proficiency in Microsoft Office Suite.

•Ability to work effectively in a fast-paced and dynamic environment.

Quick Apply

BSA Solutions Inc.

Executive Assistant & Marketing Coordinator

Full-time

Cebu City, Central Visayas

F&B / Tourism / Hospitality

3 months ago

ABOUT USBSA Solutions provides talent outsourcing services to small and medium-sized businesses. We offer global businesses access to highly skilled p..

ABOUT US

BSA Solutions provides talent outsourcing services to small and medium-sized businesses. We offer global businesses access to highly skilled professionals from the Philippines and Malaysia, enabling businesses to build their offshore dream teams. Our vision is to be the place where the bright minds meet to build a community of successful companies. We help talents chart their professional careers and allow our clients to focus on strategic and high-level tasks while we care for their talent management needs. We pride ourselves on delivering exceptional results through our personalized services and our in-depth knowledge of the markets we serve.

ABOUT THE ROLE

The Marketing & Executive Coordination is responsible for driving marketing initiatives, coordinating campaigns, and supporting the marketing department in day-to-day activities. This role also includes providing high-level administrative support to the Sales & Marketing Director, ensuring smooth operations and effective time management. The primary focus is on marketing coordination, with supplementary responsibilities as an executive assistant.

What's in it for you?

Full-time, permanent position with a day-shift schedule so you can maintain a healthy work-life balance.
Office-based in vibrant Cebu City, offering a modern collaborative work environment.
Opportunity to work with cutting-edge financial tools and systems, enhancing your skills and expertise.
Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents.
Grow and develop your career with us through our technical and professional development programs.
Competitive Salary Package (between 35K – 40K) + generous benefits + personalized learning and development.

This role has been specifically designed to align with the aspirations and talents like you.

This is a full-time, office-based role in Cebu City. To start in September 2024.

Join us and connect and collaborate with the best minds, building a community of successful companies.

Marketing Coordination:

Develop the marketing plan, organizing ideas from your manager and the team into actionable strategies.
Oversee the execution of the marketing plan, ensuring timely delivery of all initiatives.
Coordinate with internal teams and external vendors to implement marketing campaigns across various channels.
Manage the company’s digital presence, including the website and social media platforms.
Support content creation, including copywriting, graphics, and multimedia.
Conduct market research to inform and refine sales & marketing strategies.
Lead the marketing and lead generation team to meet monthly targets.

Executive Assistant:

Administrative & Communication Support:

Manage calendar’s, including scheduling meetings, appointments, and travel.
Handle correspondence, phone calls, memos, newsletters and emails on behalf of the Sales & Marketing Manager, while facilitating internal communications and acting as a liaison with departments and external clients.
Manage and follow up on tasks to ensure timely completion and adherence to deadlines.
Manage confidential files, ensuring discretion and confidentiality in all communications and document handling.
Drafting and sending out internal communications, such as memos and newsletters.
Assist with managing the budget by processing invoices, tracking expenses, and ensuring expenditures align with budget allocations while addressing any financial discrepancies.

Sales Support:

Prepare, edit, and distribute documents, reports, presentations, sales materials, proposals, contracts and the like.
Assist with the maintenance of customer databases, CRM systems, and sales records.
Coordinate with the sales team to track targets, KPIs, performance metrics, and analyze data for growth opportunities.
Facilitate communication within the sales team, ensuring smooth information flow and maintaining high standards of customer service.

Event and Project Coordination:

Organize and coordinate sales meetings, conferences, and events, including logistics and material preparation.
Support key project management tasks such as setting timelines, coordinating efforts, and tracking project progress.

Continuous Improvement:

Process Standardization and Improvement: Assist with developing, documenting, implementing, enforcing, reviewing and updating SOPs to ensure consistent and standardized practices. Continuously reviewing and updating SOPs based on lessons learned and contribute to the ongoing enhancement of Walmay’s methodologies.
Training and Onboarding: Assist with conducting training sessions and onboarding new team members to ensure understanding and adherence to established SOPs as required.

Associated Duties

Undertake other duties which are appropriate to the level of the position, as directed by your Manager
Act in accordance with and strive to meet the company vision, purpose, core values, virtues, policies, procedures, regulations, and legal requirements.

Excellent verbal and written communication skills
Strong organizational and time management abilities
Proficiency in Microsoft Office Suite
Experience with social media platforms and content creation
Basic understanding of graphic design principles
Familiarity with ODOO and Gympie Docs is a plus
Copywriting experience and a background in working with Australian clients are advantageous

Quick Apply

BSA Solutions Inc.

Executive Assistant

Full-time

Cebu City, Central Visayas

Others

8 months ago

ABOUT USBSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enab..

ABOUT US

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalised service and our in-depth knowledge of the markets we serve.

HEADLINE

Are you looking for an exciting opportunity to be an integral part of a cutting-edge AI technology company? We are searching for a talented individual to join our team in a multi-task role working for senior management. If so, we have an exciting opportunity for you.

We are seeking an EXECUTIVE ASSISTANT to o be part of a groundbreaking company in the software industry from Amsterdam, The Netherlands, committed to transforming how software is created. Their projects span across enterprise, government, and various industrial sectors.

What's in it for you:

Work on cutting-edge AI technology and be part of a collaborative and forward-thinking team.
Personalised development program.
Work alongside talented professionals in a rapidly evolving industry.

This is a full-time role, Monday to Friday, Flexible Shift.

This is an office-based position in central Cebu City.

The expected start date is March 2024.

ABOUT THE ROLE

This EXECUTIVE ASSISTANT role is a multi-task role. You will manage the CEO's schedule, coordinate high-level meetings, and ensure efficient communication with internal and external stakeholders. This is not your typical administrative role – you will have a front-row seat in the decision-making process, contribute to strategic initiatives, and have a real impact on the company's success. The role demands a self-motivated, proactive individual with a strong work ethic, adaptability, and a passion for emerging technologies.

RESPONSIBILITIES

Coordinate the preparation of meeting minutes, confirm venue and restaurant bookings, dietaries, and accommodation, and assist with the preparation and circulation of the agenda.
Act as a liaison between the CEO and various stakeholders, including board members, executives, consultants, clients, and employees, ensuring seamless communication and confidentiality.
Coordinate and schedule travel arrangements, both domestic and international travels.
Manage the CEO’s expenses and reimbursement, liaising with the Finance team.

Manage the CEO's email inbox, filtering and prioritising messages, drafting appropriate responses, highlighting key points, and providing concise summaries for quick decision-making and ensuring timely follow-up on critical matters.
Proactively manage the CEO's complex and ever-changing daily diary, ensuring effective time management and prioritisation of commitments.
Conduct research, compile data, and prepare materials to support the CEO's decision-making process.
Prepare and edit correspondence, reports, presentations, and other business documents with a keen eye for detail and exceptional writing skills.
Manage the CEO's subscriptions and memberships, including monitoring renewal dates, coordinating payment processes, and ensuring the CEO's access to relevant resources and benefits.
Prepare reports, presentations, and other documents as required.
Maintain organised files and document management systems.
Collaborate with cross-functional teams to support project implementation and execution.

Bachelor’s degree in Business Administration or similar.
At least three (3) years in a similar role, preferably in a technology industry.
Exceptional attention to detail and accuracy.
Strong organisational and time management skills, with the ability to prioritise and meet deadlines.
Excellent verbal and written English and interpersonal skills to interact with senior management effectively.
Proficiency in using productivity tools like Microsoft Office Suite, Google Suite, and CRM software.
Ability to handle confidential and sensitive information with discretion.
Demonstrated problem-solving and decision-making abilities.
Flexible and adaptable to changing priorities and a fast-paced environment.
Ability to work independently and collaboratively as part of a team in a fast-paced, complex, process-driven industry environment.
Strong sense of accountability and reliability to produce quality output in line with internal processes.

High level of discretion and professionalism when handling sensitive financial information.

Quick Apply

BSA Solutions Inc.

Executive Assistant

Full-time

Cebu City, Central Visayas

Others

9 months ago

ABOUT US BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, en..

ABOUT US

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve.

HEADLINE

Are you a detail-oriented professional who is organised, resourceful, and excels at multitasking? Do you have experience in sales? If so, we have an exciting opportunity for you to join our valued client, a furnishing and interior decoration company based in New South Wales, Australia.

We are seeking an EXECUTIVE ASSISTANT to give high-level administrative support to our senior executives.

This is a full-time role, Monday to Friday, Dayshift.

This is an office-based position in central Cebu City.

The expected start date is February 2024.

ABOUT THE ROLE

As the Executive Assistant, you will be responsible for a variety of administrative tasks to support the Managing Director and the company’s senior-level managers. You should have excellent organisational skills, strong communication abilities, and experience with productivity tools and software. To be successful in this role, you should be well-organized, have great time management skills and be able to work independently.

RESPONSIBILITIES

Calendar and Inbox Management

Efficiently manage and maintain the executive's calendar, ensuring effective scheduling of appointments, meetings, and events.
Handle email correspondence promptly and professionally, prioritising important messages and responding on behalf of the executive when necessary.

Outreach

Conduct targeted outreach via email, phone, or other channels to generate leads and build relationships with potential customers.
Create and maintain a database of prospects and leads for future follow-ups.

Deal Closing

Collaborate closely with the sales team to help nurture leads, qualify prospects, and provide necessary information to support deal-closing efforts.
Assist in preparing sales proposals, presentations, and contracts.

Scheduling and Booking

Coordinate and manage the executive's travel arrangements, including flights, accommodation, and transportation, as needed.
Schedule and book meetings, appointments, and calls, ensuring efficient use of the executive's time.

Organise Contacts

Maintain an organised and up-to-date contact management system, ensuring accurate records of customer interactions, preferences, and relevant details.
Ensure prompt follow-up on sales leads and inquiries.

Data Relationship Building

Support the development and maintenance of strong relationships with customers, partners, and other stakeholders by providing excellent communication and assistance.
Assist in managing CRM software, updating records, and generating reports to aid in business development efforts.

Conduct Surveys

Conduct customer satisfaction surveys to gather feedback and insights, helping to identify areas for improvement and promote customer loyalty.
Compile survey results and present findings to the executive team.

Performance Planning

Collaborate with the executive to set performance goals and targets, track progress, and provide regular updates.

Assist in analysing sales data and metrics to identify trends and opportunities for improvement

QUALIFICATIONS AND REQUIREMENTS

Bachelor's degree in Business Management or similar.
At least 3 years of relevant experience in an Executive Assistant role.
Proficiency in calendar and email management tools.
Proficiency in using HubSpot and contact management systems.
Experience in sales support or business development is a plus.
Tech-savviness and proficiency in using productivity tools and software.
Strong attention to detail and exceptional analytical and problem-solving abilities.

Excellent organisational skills with the ability to prioritize tasks, work on multiple assignments, and manage time effectively.
Ability to work independently and as part of a team.
Excellent verbal and written English and interpersonal skills to interact with clients and team members effectively.
High level of integrity and professionalism.

Quick Apply

Sleek

Senior Account Executive (Sales)

Full-time

Angeles, Pampanga

Accounting / Auditing

9 months ago

About SleekSleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and th..

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Senior Account Executive to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

Focused on the conversion of inbound and self-sourced leads
Constantly on the lookout for new revenue opportunities, networking and strategic partnerships
Build and adapt sales strategies to meet customer and business needs
Drive Sleek’s revenue growth by over-achieving KPIs and milestones
Nurture prospect relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
Improve existing lead acquisition channels in conjunction with internal teams
Identify product development opportunities through customer feedback and experiences

A minimum of 5 years working with external clients, with a proven track record selling products
Sales & Marketing experience essential
Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
A networker by heart with outstanding verbal and written communication skills
A passion for technology and the local startup ecosystem
Inside sales experience prospecting and qualifying leads
Hubspot experience preferred

Quick Apply

Rentokil Initial

Customer Development Executive-Pampanga

Full-time

Pampanga, Central Luzon

Customer Service

10 months ago

Rentokil Initial:Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries.We strive to prot..

Rentokil Initial:

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries.

We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Awards

Rentokil InitiaI Philippines is officially ranked in the top three most engaged places to work in the Philippines, as part of the annual Korn Ferry Employee Engagement Awards 2018.

Find out more on careers.rentokil-initial.com

Our family of businesses:

Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services.

Our plant business; Ambius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacific Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our business in Philippines.

Your day-to-day responsibilities will include:

Customer Development

Monitor customer’s evolving needs, ensure customer satisfaction and long-term relationship
Ensure satisfactory after sales service is provided to clients and provide regular communications between the client and team, to provide strong team representation to meet the customer’s expectations.
Act on Customer complaints & inquiries with urgency and importance following the company SOPs and 2/24 promise
Act on all enquiries from prospects and existing customers.
Act on all leads from members of the staff, customers or members of the public;
Call on potential and existing clients; make investment calls;
Conduct a complete survey by ensuring all pertinent details are clearly stated;
Ensure sales Key Performance Index (KPI) are met;
Ensure that all processes and procedures are complied with, quality standards are met, and that sales are viable.
Ensure that client issues are dealt with an efficient manner, informing the management of any problems that may arise.
Monitor competitor activities and develop counter measures.
Take charge of speed and quality of response to changing customer needs, market conditions and competitor activity is critical to our success.
Understand the functions of other departments to facilitate information and knowledge flow.
Manage customer’s account in ensuring good credit status and liaise with the credit controllers on effective cash collection to customers.

Sales/ Service Efficiency

Achieve the agreed sales target.
Respond to and save terminations, pulling any required resources together to achieve retention.
Sell according to the prescribed pricing as per the price list and discount structure or as approved by the management.
Ensure use of sales kits and sell professionally.

Credit Management

Drive cash collection as one of important aspects within the CD team, ensuring the DSO targets are achieved consistently across the customer base.
Actively involve with customers to ensure credit is kept within the targeted guidelines of the business.
Assist with the collection of debts and credit issues.
All monetary collection shall be returned to the company no later than two (2) days

Administration and Policy Directive

Ensure all required documents are in order for New Business, Renewals and Jobs Sales prior to service or treatment.
Develop, recommend and implement policies that would increase productivity thereby realizing and achieving sales targets, reduce customer complaints, and controls that would minimize if not eliminate risk & losses to the business.

Do you have what it takes? If you want to be considered for this role you will need:

Preferably candidates with Bachelor's Degree in Agriculture major in Entomology.
College graduate with 2 to 3 years work experience in the areas of customer service relationship and/ or Sales are welcome to apply.
With excellent communications skills
Proficient in MS Offices

Quick Apply

Global Healthcare Resource

Medical Coder (Allied Sciences Graduates)

Full-time

Cebu City, Central Visayas

Health / Beauty / Fitness

11 months ago

We are looking for Medical Coders to join our Cebu Team. Responsibilities● Receives medical information to properly code provider services for patie..

Quick Apply