What an Analyst does at Visa:

The Asia Pacific (AP) Client Success Management Shared Services team provide knowledge and expertise on market technology and infrastructure for Visa issuers, acquirers, processors, fintech and merchants.

The Client Success Management Shared Services Analyst is responsible to manage post-sale and operational relationships for a significant group of Visa’s growth clients by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes, and optimizing client performance. This position is at an intermediate level and requires execution, analytical skills, and solid client relationship abilities.

In this role, you are expected to:

• Manage operational support and fulfilling service needs of moderate complexity for Tier 3 clients. This includes respond to inbound client queries as well as outbound proactive client engagement.

• Play a critical role in working with the client to identify operational efficiencies, manage assignments such as client initiative or change requests that are diverse in scope, and search out appropriate courses of action.

• Act as liaison for the client to provide technical expertise to structure effective program or solutions, service change support and system enhancement support.

• Develop communications for clients outlining initiatives and mandates (and the required client changes), and providing compelling rationale for the need for such change.

• Manage these communications end-to-end, distributing to clients and governing responses and subsequent delivery of change.

• Deliver and support biannual business enhancements and all Visa mandates.

• Manage incident management - identify and analyze processing problems and identify customer impacts to provide report as appropriate

• Be accountable and serve as an escalation point for high impact or complex issues encountered by L1, L2, and L3 support team or country team.

• Coordinate internal resources to accomplish Visa and client objectives and ensure processing system performance standards are met and that the client perspective is represented within the organization.

• Partner with Account Executives to identify additional business opportunities for clients, drive value-added services and new payment flows to increase service quality and revenue.

• Provide handholding to clients on VisaNet operations and technical matters utilizing self-paced online course or webinars.

• Ability to upsell value-added services to bring revenue and optimize business.

• Stay current with industry and client trends and maintain a working knowledge of Visa products and services.

• Identify and implement opportunities to improve the client experience by streamlining operational processes. Collaborate with key stakeholders to drive ‘first-contact resolution by achieving scale, consistency, and automation for clients.

Why this is important to Visa

Client Success is a critical function in Visa.  We are the subject-matter-experts to deliver best-in-class client services from operational perspective. This role will also provide the opportunity to shape how we lead the management of our clients through support and input into the tools, capabilities and processes that impact the client experience. This enables us to deepen our partnership with our clients and bring value to their business.

The individual will also define and deploy client support and service implementation strategies that drive value for our clients and support Visa’s strategy. This involves delivering effective, efficiency and consultative support aligned to business objectives and critically, establishes and fosters working relationships with Visa’s clients as well as internal stakeholders across all levels of staff and management, ensuring the Client Services team are regarded as operational partners and able to effectively represent client needs. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

This is a hybrid role in mid-shift (3 to 4X onsite). Currently we are at Eton Centris (Just a few steps away from Q Ave MRT station however we are moving to BGC come Q3.

The Risk Compliance Specialist is responsible for evaluating, monitoring, and ensuring compliance with legal and regulatory requirements, industry standards, and internal policies within the organization. He/she analyzes potential risks, develop compliance strategies, and implement measures to mitigate risks and maintain a culture of compliance.

1. Compliance Monitoring - conduct regular assessments to monitor compliance with laws, regulations, and internal policies; identify areas of non-compliance and recommend corrective actions.

2. Risk Assessment - evaluate potential risks associated with regulatory requirements, industry changes, and business operations; develop risk mitigation strategies and action plans.

3. Policy Development - assist in the development, implementation, and maintenance of compliance policies, procedures, and guidelines; ensure that policies are updated to reflect changes in regulations and business practices.

4. Training and Awareness - develop and deliver compliance training programs to employees; promote awareness of compliance standards and best practices across the organization.

5. Investigations - conduct investigations into compliance issues, allegations of misconduct, or breaches of policies; prepare reports on investigation findings and recommend disciplinary actions or corrective measures as needed.

6. Reporting - prepare and submit regulatory reports and filings as required by applicable laws and regulations; maintain accurate records of compliance activities, findings, and resolutions.

7. Audits and Reviews - coordinate internal and external audits and reviews related to compliance matters; collaborate with audit teams to address findings and implement corrective actions.

8. Communication - communicate effectively with stakeholders, including senior management, legal counsel, regulatory authorities, and extern

The T&E Analyst is an integral member of the US Reinsurance Finance team and supports Arch’s T&E policies, system and processes. The T&E Analyst is primary responsible for auditing of expense reports, providing user support by resolving user requests and ensuring adherence with Arch’s T&E Policies.  The T&E Analyst assists in the communication with Concur users and provides assistance identifying payment discrepancies, past due balances and performing reconciliation between user account balances in Concur with company credit card statements. Ability to understand and uphold the policies set forth in Arch’s T&E Policies is essential. The ability to maintain confidentiality of user personal & financial data is required.

• Liaise with Shared Services Teams (T&E) on daily activities while acting as point of contact.
• Perform audits of expense reports to proactively identify issues and ensure compliance with Arch’s T&E policies across numerous geographical locations. Assist users with issue resolution where necessary.
• Manage and timely resolve user questions, using internal ServiceNow ticketing system, on expense report payment policies, procedures and system processes, promoting a positive user experience.
• Ensuring the accurate submission of expense reports in Concur by communicating and assisting users on how to properly use Concur’s Expense system.
• Support local Concur teams and reporting requests from other internal customer.
• Update process documentation and user guides as necessary. Communicate best practices and lessons learned on common user/system errors.
• Provide support to members of Finance as needed.

The catastrophe modeling analyst is responsible for collection, organization, scrubbing, interpretation, analysis, documentation and dissemination of cat modeling exposure and results. The candidate will process insured exposure schedules to ensure data integrity through queries, views and reports.

• Interpret data, analyze results and provide ongoing reports
• Develop and implement data cleansing techniques and strategies that optimize workflow efficiency and data quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze and interpret trends or patterns in exposure and loss data sets
• Filter and scrub data, evaluate for performance indicators to locate and correct code problems
• Locate and define new process improvement opportunities

ABOUT US

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve. 

HEADLINE

We’re looking for a new team member to join us as a Business Intelligence Analyst to continue the incredible growth of our embedded analytics product. As our BI Analyst, you’ll have the opportunity to architect your own database schema, translate the data into visualizations using our embedded platform and deliver excellent value to our customers. This opportunity is ideal for an individual who can work independently, has a great positive attitude and an aptitude to learn.

What’s in it for you? 

• Be part of a collaborative and forward-thinking team.    
• Above market rate salary and compensation with generous benefits. 
• Healthcare Insurance for you and one free dependent available on your day one.    
• Paid Leaves and enjoy Philippine Holidays. 
• Being part of an international team of smart and passionate colleagues. 

This is a full-time role, Monday to Friday, NIGHT-SHIFT. 

This is an office-based position in Central Cebu City. 

The expected start date is July-August 2024. 

ABOUT THE ROLE

As a Business Intelligence Analyst, you’ll have the opportunity to architect your own database schema, translate the data into visualizations using our embedded platform and deliver excellent value to our customers. This opportunity is ideal for an individual who can work independently, has a great positive attitude and an aptitude to learn.

This role will report to the team lead of Professional Services team.

How you will be spending your days:

• You will ultimately be responsible for design, development, and maintenance of data analytics and reporting solutions.
• This will involve:

• Creating and managing database connections to a PostgreSQL database
• Creating views, tables and ETL definitions
• Mering, transforming and building visualizations in an embedded platform

• You will work closely with a cross functional team of developers, product managers, executive members and various departments within Helm to understand their data and reporting needs and use this knowledge to help design and develop solutions.
• You will assist with the creation and maintenance of data models and data connections to support analytics and reporting.
• You will be responsible for ensuring data quality and accuracy in all analytics and reports.
• You will provide documentation and support to internal users on the use of the analytics and reporting solutions.
• You will monitor and troubleshoot system performance while taking appropriate action to resolve issues.
• You will stay apprised of new developments and updates in the field of Business Intelligence and make recommendations for process improvements as necessary

Qualifications:

• Bachelor's degree in a STEM field (Science, Technology, Engineering, Mathematics, Statistics) or Business
• 2+ years experience in data analytics, reporting, or business intelligence/analytics delivery capacity
• Strong knowledge of SQL or other database query language is required
• Experience with business intelligence tools such as Sisense, Power BI, Tableau, and QlikView

Who are you (soft skills):

• You like working in environments where you have ownership of your role and take control to make things happen.
• You’re happy to learn by doing and capable of learning from mistakes.
• You’re okay with the idea that you might not always have the perfect process, tool, or asset at hand for every situation, but by working with a team you’ll be able to develop the things you need
• You are proactive and can work under pressure
• Able to work independently and complete tasks with high quality, but unafraid to seek out assistance when required
• Work well within a team, and contribute effectively to the success of those that you interact with regularly through showing motivation, dedication & passion
• Demonstrate ability for problem-solving skills and critical thinking
• Highly organized with an eagerness to learn
• Strong written and verbal skills
• Attention to detail and be deadline oriented

WHY YOU SHOULD JOIN US

BSA Solutions, Inc. emphasizes in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 

• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Encourages you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present. 
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.  

About Pearl:

Pearl connects top talent from around the world with US and EU based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

About the job
Role:  Operations Analyst
Work schedule: Full Time | 40 hours per week | Monday to Friday, 8 AM to 6 PM Pacific Time
Type of Contract: Independent Contractor
Salary Range: up to 2,000 USD per month (depending upon skills and experience)

About the Role:

We are seeking a detail-oriented and analytical Operations Analyst to join our team and play a crucial role in our daily call analysis and reporting processes.

As our Operations Associate, you will be responsible for reviewing customer calls, identifying issues and trends, and preparing comprehensive reports for both internal teams and our clients. This role is critical in maintaining our service quality and driving continuous improvement in our operations.

You will have the opportunity to work closely with various departments, including customer service, quality assurance, and product development, to ensure that insights from call analysis are effectively utilized across the organization.

We offer competitive compensation, benefits, and the chance to grow with a dynamic, fast-paced company.

Duties and Responsibilities:

• Analyze customer calls for quality, compliance, and issue identification
• Prepare detailed reports on call performance, trends, and areas for improvement
• Communicate findings to internal teams and clients through well-structured reports
• Collaborate with the quality assurance team to develop and refine call evaluation criteria
• Identify opportunities for improvement and efficiency gains in our technology
• Assist in the creation and maintenance of dashboards for real-time performance monitoring
• Contribute to the continuous improvement of our call analysis and reporting tools and methodologies.

• Bachelor's degree in Business Administration, Data Analytics, or related field
• At least 2-3 years of experience in operations, quality assurance, or customer service environments
• Proficiency in data analysis tools like MS Excel, SQL, Tableau and PowerBi, project management tool like Jira and Slack
• Knowledge of healthcare-specific terminology
• Project management experience is a plus!
• Strong analytical skills with the ability to interpret complex data and derive actionable insights
• Incredibly disciplined and productive, able to maintain high output even when handling seemingly mundane tasks.
• Excellent written and verbal communication skills
• Detail-oriented with a keen eye for identifying patterns and anomalies in data
• Ability to manage time effectively and meet daily reporting deadlines
• Strong problem-solving skills and a proactive approach to addressing issues

• Competitive pay and performance bonuses
• Professional development opportunities and training budget
• Flexible work hours and remote work options (post-onboarding)

Job Objective

As a Cost Data Analyst within the Supply Chain Planning, Governance and Analytics (SC-PGA), your primary responsibility will be to analyze and interpret cost data to support financial decision-making, cost optimization, and process improvement initiatives. You will work closely with cross-functional teams to gather, analyze, and present cost-related information, providing valuable insights and recommendations. This role requires strong analytical skills, attention to detail, and the ability to collaborate with stakeholders at all levels.

Key Duties and Responsibilities

• Cost Data Analysis: Collect, analyze, and interpret cost data from various sources to identify trends, patterns, and cost drivers. Conduct in-depth cost analysis and perform variance analysis to understand and explain cost fluctuations.
• Cost Optimization: Collaborate with cross-functional teams to identify cost-saving opportunities and support cost optimization initiatives. Analyze current cost structures, processes, and expenditures to identify areas for improvement and recommend cost-saving measures.
• Cost Modeling: Develop and maintain cost models to forecast and simulate cost scenarios based on various inputs and assumptions. Conduct sensitivity analysis to assess the impact of changes in key cost drivers on overall costs.
  Financial Reporting: Prepare accurate and timely cost reports, including cost breakdowns, cost allocations, and cost performance analysis. Communicate cost analysis findings and recommendations to stakeholders, including senior management.
• Process Improvement: Identify process inefficiencies, bottlenecks, and cost leakages through cost data analysis. Collaborate with process owners and stakeholders to develop and implement process improvements that enhance cost efficiency and control.
• Cost Benchmarking: Conduct benchmarking analysis to compare the SC-PGA's cost performance against industry standards, best practices, and peer organizations. Identify gaps and opportunities for cost improvement based on benchmarking results.
• Data Integrity and Quality: Ensure the accuracy, integrity, and quality of cost data by performing data validation checks, reconciliations, and data cleansing activities. Collaborate with data custodians to address data discrepancies and improve data quality.
• Stakeholder Collaboration: Work closely with finance, procurement, operations, and other cross-functional teams to gather cost-related information and collaborate on cost-related initiatives. Provide analytical support and insights to stakeholders on cost-related matters.
• Continuous Improvement: Continuously improve cost data analysis methodologies, tools, and reporting processes. Stay updated on industry trends, best practices, and advancements in cost analysis techniques.
  
   

As a member of Network Operations L1 Support team, the Sr. Application Analyst has the primary responsibility for monitoring the Corporate Visa Networks and providing first level response to assist in the mitigation or elimination of issues affecting network connectivity and impacting our clients or the Visa brand. The preferred candidate will need to possess strong technical and analytical abilities, to effectively monitor and support network connectivity on critical systems, resolve a high number of reported issues without need for escalation or assistance. Should possess the ability to multi-task in a fast-paced environment and often act as the first point of contact with Visa customers. 

Essential Functions

• Track, update and resolve all assigned incidents, changes, and problem tickets via the Ask Now management system, ensuring that documentation is thorough, accurate and meets a standard of high quality.

• Proactively monitor, recognize, analyze, isolate and resolve documented hardware and software problems utilizing a variety of hardware and software testing tools and techniques.

• Properly escalate incidents in a timely manner per support guidelines and procedures.

• Liaise with L2 support groups and development groups to collaborate on the resolution of incidents and problems.

• Follow documented support procedures, managing each issue through resolution or turnover to maintain established service levels.

• Act as the support advocacy for Visa clients, who are comprised of consumers, businesses, financial institutions, internal groups, and governments worldwide.

• Gather pertinent information and work with our clients to isolate and resolve most events without need for assistance.

• Develop, edit, and distribute effective internal and external communications in a timely and accurate manner, per documented processes.

• Maintain technical skills through participation in ongoing and consistent training.

• Support project schedules and change management.

• Responsible for internal and external communication of issues to management and other internal support groups.

• Internal and External Bridge Stewardship in support of the timely resolution of internal and client facing issues.

• Provide technical training for Network Support staff.

• Create Network specific knowledge base articles.

• Network troubleshooting playbooks

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Work Hours

• Shifting schedule in a 24 x 7 environment

• Weekends and holiday periods as scheduled.

As a member of the Cost & Fees and Credits team you will be part of a dynamic team located in Zurich, Bioggio and Manila.

Our team consists of software engineers and business analysts .They all put the customer first in pursuit of their roles and the daily tasks required in response.

We are the experts in Avaloq for Pricing and Credit solutions. We take care of all aspects related to these areas in our Avaloq Core Platform and implementation baselines for our SaaS Centers including messaging interfaces.

With us you can be part of many exciting and challenging projects relating to cutting-edge worldwide banking initiatives.

We are looking for a highly motivated Software Engineer with strong analytical thinking and problem-solving skills who is interested in designing and developing scalable solutions for the financial services industry.

Software as a Service (SaaS): We run banking IT for our clients..

Your key tasks:

• Take ownership and responsibility for your area of expertise (Cost & Fees and/or Credits).
• Analyse business requirements and processes
• Evaluate possible scenarios and recommend best business and IT solutions
• Build, parameterize and maintain business IT solutions in Avaloq
• Participate in implementation workshops
• Actively manage client relationship by communicating regularly and providing business consulting services to Avaloq customers
• Prepare reports and project documents concerning new client requirements, ongoing activities and project status.

Position : Operations QA Analyst

Working Hours : Full-Time; 40 hours/week; US Pacific Time Zone Work Hours

Salary: USD 1,000 - USD 1,700/month

About the role:

We are seeking a detail-oriented and analytical Operations Analyst to join our team and play a crucial role in our daily call analysis and reporting processes.

As our Operations Associate, you will be responsible for reviewing customer calls, identifying issues and trends, and preparing comprehensive reports for both internal teams and our clients. This role is critical in maintaining our service quality and driving continuous improvement in our operations.

You will have the opportunity to work closely with various departments, including customer service, quality assurance, and product development, to ensure that insights from call analysis are effectively utilized across the organization.

We offer competitive compensation, benefits, and the chance to grow with a dynamic, fast-paced

company.

Main Responsibilities:

• Analyze customer calls for quality, compliance, and issue identification
• Prepare detailed reports on call performance, trends, and areas for improvement
• Communicate findings to internal teams and clients through well-structured reports
• Collaborate with the quality assurance team to develop and refine call evaluation criteria
• Identify opportunities for improvement and efficiency gains in our technology
• Assist in the creation and maintenance of dashboards for real-time performance monitoring
• Contribute to the continuous improvement of our call analysis and reporting tools and methodologies

• Bachelor's degree in Business Administration, Data Analytics, or related field
• 2-3 years of experience in quality assurance in a customer service environment
• Strong analytical skills with the ability to interpret complex data and derive actionable insights
• Incredibly disciplined and productive, able to maintain high output even when handling seemingly mundane tasks.
• Excellent written and verbal communication skills
• Proficiency in data analysis tools (e.g., Excel, SQL)
• Detail-oriented with a keen eye for identifying patterns and anomalies in data
• Ability to manage time effectively and meet daily reporting deadlines
• Strong problem-solving skills and a proactive approach to addressing issues

Bonus Points:

• Experience with call center operations or customer service metrics is preferred
• Proficiency with reporting software (e.g., Tableau, Power BI)
• Knowledge of healthcare-specific terminology
• Project management skills
• Background in statistical analysis or data science
• Experience in developing and delivering training programs

• Competitive pay and performance bonuses
• Professional development opportunities and training budget
• Flexible work hours and remote work options (post-onboarding)

DISCLAIMER: Please note that this job posting is for active pooling purposes only. By submitting your application, you are expressing interest in potential future opportunities with Activate Talent. Your application will be kept on file, and we will reach out to you when a role becomes available that matches your qualifications and experience.

Job Overview:

The Data Entry/Data Analyst will be responsible for accurately and efficiently entering data into databases, as well as analyzing and interpreting the data to extract meaningful insights. This role requires strong attention to detail, proficiency in data entry tools, and the ability to manipulate and analyze data effectively.

Key Responsibilities:

• Enter data into databases accurately and efficiently, following established guidelines and procedures.
• Perform data validation and reconciliation to ensure data accuracy and completeness.
• Conduct data analysis and interpretation to identify trends, patterns, and insights.
• Manipulate and transform data using tools and software such as Microsoft Excel, SQL, or data visualization tools.
• Generate reports and presentations based on data analysis to communicate findings to stakeholders.
• Collaborate with cross-functional teams to gather data requirements and provide support in data-related projects.
• Maintain data confidentiality and security.
• Stay updated with industry trends and best practices in data entry and analysis.

• Experience in data entry or data analysis role.
• Proficiency in data entry tools and software, such as Microsoft Excel.
• Strong attention to detail, accuracy, and efficient data entry skills.
• Ability to interpret and analyze data to extract meaningful insights.
• Knowledge of database management and data manipulation techniques.
• Basic understanding of data validation and reconciliation processes.
• Good communication and collaboration skills.
• Ability to work independently and in a team environment.

• Permanent remote work

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

The Network Delivery Team provides managed IT services for FIS clients. The high caliber members are among the technology leaders within FIS, utilizing multiple technologies and vendors. This team requires motivated members who are ready to develop personally and professionally as FIS grows to meet the challenges presented by today’s global economies.

What will you be doing:

• Performs device configurations, internal operating system upgrades and software upgrades and deploys network devices including routers, switches, load balancers and firewalls.

• Follows documented network services processes and procedures – identifies gaps in processes or documentation and suggests improvements.

• Monitors, responds and provides resolution for all network problem and incident tickets.

• Utilizing ServiceNow, documents status updates and problem resolutions.

• Performs customer service duties and responds to customer requests as defined by management.

• Responds to customer requests as defined by management completing assignments in a timely manner with an acceptable level of quality.

• Troubleshoots network problems and recommends corrective procedures; assists with troubleshooting circuit equipment and all other network issues.

• Prepares activity reports as requested by management.

• Identifies opportunities to improve workflow and creates supporting documentation for review by peers and management.

• Maintains network services documentation related to work area.

• Completes network change requests in accordance with service level agreements.

• Maintains network lab and equipment inventory.

• Other related duties assigned as needed.

What you bring:

• Bachelor’s degree in computer science or the equivalent combination of education, training, or work experience.

• 8+ years of strong technical knowledge of Juniper SRX, Palo Alto, Cisco ASA/Firepower and CheckPoint Firewalls.

• Solid technical knowledge of BlueCoat Proxy is desirable.

• Ability to design complex security solutions.

• Identifies opportunities and executes plans to improve workflow and understands and quantifies business impacts of those improvements for communication to management.

• Resolves and/or performs follow through to resolve Network security issues.

• Excellent troubleshooting skills

• Providing overall security analysis and recommendations.

• Thorough understanding of Security compliance and risk management.

• Experienced in handling complex upgrades and migration of multi-vendor Firewall Devices.

• Ability to handle escalations under high pressure situations.

• Ability to identify problems and recommend solutions to improve efficiency using Automation and innovative ideas.

• Mentor and guide Junior engineers.

• Implements and administers information security controls using software and vendor security systems.

• Interfaces with user community to understand security needs and implements procedures to accommodate them. Ensures that user community understands and adheres to necessary procedures to maintain security.

• Desired - JNCIE-Security or CCIE-Security or PCNSE

• Solid understanding of networks technologies (protocols, design concepts, access control)

• Solid understanding of security technologies (encryption, data protection, design, privilege access, etc.)

• Proficiency in time management, communications, decision making, presentation and organizational skills

• Proficiency in planning, reporting, establishing goals and objectives, standards, priorities, and schedules

What we offer you:

• Competitive salary and attractive benefits

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A modern, international work environment and a dedicated and motivated team

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Primary

• Responsible for performing analysis or qualitative detection as defined in the Fuel Marking Procedures.

• Performs fuel marking when required or needed.

Specific

• Performs order review and acknowledgment on timely manner.
• Performs analysis as defined in the Fuel Marking Procedures and in accordance with the QMS & Safety Policies defined in the Safety Manual.
• Responsible for sample handling, registration and storage.
• Prepares reagents and solutions in accordance with the Fuel Marking Procedures.
• Ensures compliance to the Group and national policies including but not limited to the maintenance of the Quality Management System.

• Operating to the highest standards of ethics, in accordance with the SGS Code of Integrity

• Prepares and updates reports related to the analyses performed.
• Report promptly and breakdown of equipment being used for analysis.
• Maintains confidentiality of test procedures and test result/ certificate.
• Operates, maintains and verifies equipment used for analysis.

What a Technical Solutions, Analyst does at Visa:

The Technical Solutions Analyst (Enumeration) is a highly visible and demanding role, responsible for monitoring and reviewing enumeration alerts across the full suite of Visa’s risk products. This position is responsible for identification and mitigation of any risk or fraud attack affecting Visa’s clients or brand. This fast-paced team of technology experts identifies, investigates, disrupts, and prevents attacks targeting the global payment ecosystem. The Analyst is responsible for all aspects of monitoring, alert development, incident review, escalation, and documentation of alerts.

Note: This position requires shift work or on call support

Primary responsibilities:

• Monitor and respond to a wide variety of alerts from internal and external systems used to identify potential fraud and risk-based activity.

• Work with global operations teams to identify and respond quickly to potential fraud events.

• Ensure that incidents escalated to the proper support teams for validation and mitigation based on the identification of threats.

• Providing guidance for tools and anomaly detection that a merchant or partner could have in place to identify and mitigate malicious activity including enumeration attacks.

• Determine opportunities for incident handling improvements and increase operational efficacy.

• Coordinate incident handling with regional Risk groups take decisive action on events, alerts, etc.

• Accurately assess the impact of incidents and author communications for distribution to appropriate recipients within Visa’s standard timelines.

• Serve as a Global Risk Subject Matter Expert on various Visa fraud alerting platforms.

• Develop and drive metrics for operations and validate the accuracy of these metrics.

• Compile reporting on internal incident response measures of success.

Secondary Responsibilities:

• Collaborate with Payment Systems Intelligence to recognize and implement measures to identify and disrupt new fraud and cybercrime threats to the payments ecosystem and communicate them to relevant stakeholders.

• Provide and oversee technical analysis support to the Global Risk organization to protect the payment ecosystem.

• Support Payment Fraud Disruption and Risk in its strategic goals of identifying, analyzing, and disrupting cybercrime and fraud threats to the global payment’s ecosystem.

• Identify and recommend process improvements, system enhancements, and procedural changes to increase operational efficiencies and data quality.

• Assist with various other cross-functional projects undertaken to improve Visa’s fraud prevention for its clients.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary: Provide production support during batch cycle (high severity tickets). Handle triage tickets for investigation of issue. Will be supporting existing IBS Core Banking system. Enhancement of existing applications in a service delivery perspective (focus on reliability).

What You Will Be Doing:

• Provides technical support activities for a software production processing environment.

• Installs, maintains and supports application/source code and/or its components and subsystems including third party software.

• Detects, diagnoses and reports related problems.

• Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.

• Creates and maintains complete documentation relative to the support of application software.

• Provides twenty-four hour support for applications and supporting software.

• Provides consultation to internal users with regard to software capabilities and use.

• Follows escalation procedures, when appropriate, to resolve incidents, problems or known errors in a timely manner.

• Uses appropriate diagnostic tools to isolate and resolve incidents, problems or known errors.

• Plans and supports application specific disaster recovery activities including development and maintenance of documentation.

• Conducts production support validations/certifications and accepts turnover from development.

• Provides standardized operational reporting metrics to business as well as information technology management.

• Monitors and maintains product availability, capacity and performance for products based on defined service level.

• Provides support to the application security functionality and related administrative and audit services.

• Participates in change management reviews, confirmation of changes implemented and validate associated documentation.

• Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation to primary 24hour on-call role, responding within prescribed response times.

• Other related duties assigned as needed.

​

What You Will Bring:

• Must have skills/tools/experience: Batch production support, IBM mainframe, JCL, CICS, COBOL

• Nice to have skills/tools/experience: IMS, DB2, Deposit system, Core Banking system

• Must be amenable to work on shifting schedules

• Must be amenable to work on a Hybrid setup (twice a week onsite). Office location is at Ecoplaza Bldg, Makati City (Near Magallanes MRT Station, EDSA)

• Communicates ideas both verbally and in written form in a clear, concise and professional manner appropriate to audience including executive levels

• Requires a working knowledge of applications and utilities used by supported products

• Skill in basic diagnostic techniques and corrective actions to resolve day-to-day problems

• Ability to demonstrate interpersonal and teambuilding skills and manage conflict

• Ability to understand and apply concepts

• Ability to analyze and solve problems using learned techniques and tools including escalation practices

• Skilled use of Microsoft Office package and related software applications is required

• Team skills, including the ability to establish and maintain effective working relationships

• General business skills, industry knowledge, financial management and planning skills

• Strong analytical, statistical and problem solving skills

• Ability to utilize judgment in decision making process and decisions related to job tasks

• Strong organizational skills and ability to handle multiple tasks and meet deadlines

• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public

What We Offer:

• A competitive salary and benefits (including HMO on the first day)

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The Capital Markets and Investment Services Analyst will provide support to the Capital Markets & Investment Services team through market research, marketing and promotions, and administrative support.

• Compiles listings to support client requirements and maintains the commercial and industrial property databases. Audits/confirms the veracity of the information before recording.
• Supports the Capital Markets & Investment Services department operators by assisting in the monitoring and updating of the status of commercial and industrial property listings on the company website and other marketing platforms.
• Assist in the implementation of the marketing and promotions strategies for specific properties as developed by the Head of Department and team leads, including out-of-home advertising and digital marketing.
• Supports the Capital Markets & Investment Services department in preparing presentations, pitch materials, submissions and studies that clients need.
• Supports the Capital Markets & Investment Services department in preparing research publications about the real estate investment market.
• Updates Capital Markets & Investment Services marketing collaterals such as Capability Statement and Track Record.
• Provide administrative support for the department such as preparation of periodic company reports, invoicing, deal tracking, referrals, as well as other admin-related matters as determined by the Head of Department

Position : Data Analyst 1

Working Hours : Full-Time; US Mountain Time Zone Work Hours

Salary: USD 1,500 - USD 2,000/month

Seeking Analytical Minds: Our client is seeking a Data Analyst with strong spoken English skills and

an interest in artificial intelligence. In this role, you will be tasked with reviewing popular analytics

tools to see how they compare across core competencies, recording yourself as you review the

tools.

This is an incredible chance to work from the comfort of your homeland while making a significant

impact on the global stage. Join us and discover a world of possibilities right from where you are.

Main Responsibilities:

• Record video walkthroughs of popular analytics tools and groundbreaking new AI features
• Collect, clean, and analyze data to identify trends, patterns, and insights
• Develop and dashboards and reports
• Write complex SQL queries to extract and manipulate data from various databases

• Excellent spoken English skills
• Minimum 2 years of experience as a Data Analyst
• Proficient in Power BI and Tableau for data visualization
• Strong experience with SQL for data extraction and manipulation
• Experience teaching English or experience living in an English speaking country will be a big plus but not required.

Salary: P60,000 to P90,000 (Monthly Package)

Schedule: Monday – Friday (10:00 PM – 7:00 AM PHT)

What are we looking for?

Skills Required:

• At least 4+ years of experience on a similar role
• Expertise in investment principles, asset allocation and portfolio management.
• Background in banking and/or financial services industry
• Proficiency in Microsoft Office, especially Excel and PowerPoint.

Nice to Have:

• Familiarity with Excel VBA is a plus for tasks involving automation and streamlining coding processes.
• CFA

What will you do?

Client Reporting & Presentations:

• Draft and update client investment presentations, encompassing performance reports and market analysis.
• Maintain and update forecasting models for private investment portfolio.

Investment Database & Performance Monitoring:

• Manage the Private Investment Database, ensuring accurate cash flow reconciliation and asset value tracking.

Portfolio Analysis, Management & Modeling:

• Perform diagnostic analysis and create rebalancing plans on client portfolios and execute Monte Carlo simulations for risk assessment.

Investment Compliance & Operations:

• Ensure compliance with regulatory requirements, including AML/KYC.
• Coordinate with custodians for accurate cost basis reconciliation.
• Manage private investment subscriptions and account openings.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client, an American Financial Services company with over 39 years of expertise in delivering investment, financial advisory, and wealth management services, is gearing up to grow its team. They have delivered client-centric planning and sophisticated investment advice for the past four decades and is dedicated to serving client families worldwide and providing objective advice focused on our client's best interests.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

The Funds Application Analyst is responsible for developing, documenting and supporting standard and custom reports within the company’s systems for both internal and external clients. The role includes administration of systems, access, processes and controls.  Relationship building with client services using the applications will be essential, as will understanding pain points and devising solutions, ultimately leading to a deep technical knowledge of the platforms used and input into development roadmap and driving best practices.

Responsibilities

• Collect, analyse and document requirements and business processes related to reports
• Ascertain requirements and work towards end goals for reporting and projects in an efficient and accurate way.
• Review and document functional design of reports
• Ensure / follow control and process around business requests
• Actively participate in team efforts on report design and review, across global locations
• Ensure that gaps / enhancements are identified, reported and documented
• Collaborate within the Funds Product Team to achieve a high-quality service across the application suite, based on client’s needs
• Seek improvements and efficiencies for business requirements
• Quickly learn and understand client and internal needs

About Pluto

Pluto is the Enterprise Spend Management platform for MENA serving the $30 Trillion+ B2B Payments market. Pluto has been awarded the "Corporate solutions of the year" by the Middle Eastern Fintech Association.

Pluto is backed by some of Silicon Valley’s top-tier venture capital firms. We’ve raised $7M Seed from top investors and operators, including founders from Ramp, Airbase, Plaid, Italic & Senior Leadership at Shopify, Cash App, Checkout.com, Alloy and some of the worlds most successful FinTech VCs like GFC, Graph Ventures, Soma Capital, Adapt Ventures, amongst others who’ve trusted us

• Remote Friendly Workplace
• Frequent team off sites!
• Bonuses on exceptional performance

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will do:

• Runs mainframe batch cycles for different clients and environments.

• Maintains mainframe batch schedules.

• Supports release, upgrade, change, and patching activities.

• Effectively communicates activities and findings in oral and written forms.

• Controls and manages own daily activities.

• Provides internal quality assurance.

• Supports developers to identify risks and develops mitigation strategies.

• Organizes and maintains the test script library.

• Develops automation scripts for operations.

• Other related duties assigned as needed.

What you will need:

• Knowledge of methods, tools and technology related to Cobol, Zena, and mainframe batch.

• Must be willing to work on a Hybrid setup (twice a week onsite). Office location is at Ecoplaza Bldg, located at Makati City, near Magallanes MRT Station, EDS

• Must be amenable to work on either morning or night shift; possibility of working on a permanent night shift

• Knowledge and use of quality management methods, tools and technology used to create and support defect-free, application software that meets needs of client/business partner.

• Knowledge of basic principles, processes, phases and SDLC methodologies

• Knowledge of VSAM, JCL, Zeke, Zena, Rexx, ISPF, Cobol, SAR.

• Knowledge of Outlook VBA, Excel VBA, Power Automate (nice to have).

• College Undergraduates with relevant work experiences are welcome to apply

• Skill in understanding and focusing on the client needs.

• Skill in analysis, solid decision-making and problem solving.

• Ability to work in an agile and SRE environment.

• Ability to deliver results under pressure.

• Ability to do multi-tasking.

• Ability to demonstrate interpersonal and teambuilding skills working with technical and non-technical individuals.

• Ability to communicate effectively verbally and in writing.

• Ability to establish and maintain effective working relationships with employees, clients, vendors and public.

What we offer:

• A competitive salary and benefits (such as HMO Coverage on Day-1)

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The operations analyst is responsible for collection, organization, interpretation, analysis, scrubbing, documentation and dissemination of complex data sets. The candidate will provide analysis, will process and normalize the data to ensure data integrity and will create queries, views and reports. 

• Interpret data, analyze results, and provide ongoing reports
• Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in a complex data sets
• Filter and scrub data, and review reports and performance indicators to locate and correct code problems
• Locate and define new process improvement opportunities

The data analyst is responsible for collection, organization, scrubbing, interpretation, analysis, documentation and dissemination of cat modeling exposure and results. The candidate will process insured exposure schedules to ensure data integrity through queries, views and reports. This candidate will provide underwriting support as part of the US CAT Modeling team.

• Interpret data, analyze results and provide ongoing reports
• Develop and implement data cleansing techniques and strategies that optimize workflow efficiency and data quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze and interpret trends or patterns in exposure and loss data sets
• Filter and scrub data, evaluate for performance indicators to locate and correct code problems
• Locate and define new process improvement opportunities

The primary purpose of the role is to work within the Modelling Team to model D&F Risk, execute ad hoc projects, to understand and use current in-house tools, and to report global exposures across all lines of business to the Underwriters and facilitate technical pricing and loss estimation.

Main tasks will include data management, analysing the effect of new accounts on existing major concentrations of risk and running account contribution analyses and pricing reports and providing output to underwriters and dealing with queries.

Specific Responsibilities
• Process and analyse natural catastrophe risk information presented and carry out risk analysis
of submissions including data quality analysis
• Work closely with the underwriters to provide findings from output
• Adding value to the underwriting process by providing insights into the modelled output and
reliability of the results
• Ensure complete information is maintained in the internal system provide support for the
design and testing of new tools
• Assist in shaping analytical capabilities (hardware and software, using in-house software and
model development)
• Use SQL queries to retrieve and update modelling information as required
• Any other duties as required

The primary purpose of the role is to work within the Modelling Team to model D&F Risk, execute ad hoc projects, to understand and use current in-house tools, and to report global exposures across all lines of business to the Underwriters and facilitate technical pricing and loss estimation.

Main tasks will include data management, analysing the effect of new accounts on existing major concentrations of risk and running account contribution analyses and pricing reports and providing output to underwriters and dealing with queries.

Specific Responsibilities
• Process and analyse natural catastrophe risk information presented and carry out risk analysis
of submissions including data quality analysis
• Work closely with the underwriters to provide findings from output
• Adding value to the underwriting process by providing insights into the modelled output and
reliability of the results
• Ensure complete information is maintained in the internal system provide support for the
design and testing of new tools
• Assist in shaping analytical capabilities (hardware and software, using in-house software and
model development)
• Use SQL queries to retrieve and update modelling information as required
• Any other duties as required