The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

PRIMARY RESPONSIBILITIES:   This position provides technical support and troubleshooting for desktop/laptop systems, software, and hardware with a focus on monitoring the helpdesk queue, email, chats and phones, providing end-users help remotely and on-site. Install, configure, and maintain desktop applications and operating systems. Assist with user account management, including password resets and access permissions. Respond to user inquiries and provide timely resolution to technical issues. The candidate should be self-directed and require minimal supervision. Good communication skills and the ability to write clear documentation are a must. Should be able to work in a team to define application support standards.

JOB RESPONSIBILITIES:

• Experience supporting users remotely, over the phone, email, chat and in person.
• Enter and manage all incidents in the incident management system and act as a liaison between customers and technical escalation teams.
• Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
• Apply diagnostic utilities to aid in troubleshooting.
• Excellent problem-solving skills with the ability to diagnose and resolve technical issues.
• Assisting with complex troubleshooting and repair activities
• Active Directory administration
• Participating in and prioritizing activities to minimize impact on business.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in Engineering, Information Technology or any related field
• Microsoft Office Suite including Teams and OneDrive.
• Active Directory experience (new user creations, password reset, general troubleshooting)
• Endpoint Protection
• Hardware knowledge down to the component level, including installation of new hardware.
• Printer repair/connectivity experience
• Basic networking configuration and troubleshooting knowledge (TCP/IP, NetBeui, DHCP, switches, and cabling).
• 2+ years of experience in Microsoft Windows desktop and server.
• 2+ years of recent experience working in a technical support department providing Desktop Support or Systems Administration to end users.
• Must be able to be both a team player and be able to provide exemplary results while working on projects independently.
• Comp TIA  A+ Computer Specialist Certification (Preferred not required)

Just imagine your future with us…

At Aurecon we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

What will you do?

As a Team Leader, you are accountable for a small to medium Application support team and your impact will be seen in these key areas:
1.    Persistent Delivery: Leading the team in the effective and efficient adoption of the persistent solution delivery model to provide maximum value to the organization.
2.    Business Engagement: Actively engaging with internal stakeholders to influence outcomes, promoting IT AGSS services and effectively managing business expectations with SLAs and KPIs.
3.    Operational Excellence: Driving a culture of continual service improvement in the team, keeping performance and processes in line with strategy and adapting service delivery methods to meet evolving business needs.
4.    People Management: Continuously uplifting capability and creating a high performing team operating within an innovative and collaborative culture and in alignment with Aurecon Ethos.

Your impact will be seen by:

Operations / Delivery Management

• Leading product squad/s in the engineering and delivery of IT solutions using various enterprise, design and engineering applications.
• Having a deep understanding of the business processes enabled by the applications/service in scope.
• Managing resources capability, capacity and workflow to optimise value for business.
• Complying with standards and processes for software engineering and support.
• Ensuring service performance, availability, and capacity, underpinned by appropriate planning that meets the current and forecasted needs of the business.
• Ensuring that service interruptions are timely detected, documented and resolved, with appropriate root cause analysis and plan to avoid recurrence.
• Managing external support providers to meet established SLAs.
• Providing operational reporting and insights for continuous service improvement.
• Removing inefficiencies and anticipating hurdles.
• Establishing flexibility and adaptability in operations to fulfil real-time business requirements.

Product Management

• Ensuring application is properly managed and fit for purpose.
• Working with stakeholders to streamline business processes and address business problems through application solutions.

Stakeholder Management

• Collaborating closely with business stakeholders for delivery of services.
• Facilitating effective communication between stakeholders and the team.

People Management

• Developing and leading a high performing team operating in an innovative and collaborative culture.
• Uplifting leadership capability and succession planning.
• Resolving performance-related matters in a timely manner.

Key challenges and complexities of role

• Works under broad direction and is often self-initiated.
• Is fully accountable for meeting allocated technical and supervisory objectives.
• Establishes milestones and strong ability to delegate responsibilities.
• Specific focus on:

• Leadership in optimizing velocity and backlog management.
• Management of competing priorities and escalations
• Resource capacity and capability planning
• Individual development and succession planning

• Maintains a high level of customer service measured through benchmarked customer satisfaction.
• Ensures a highly engaged and motivated team.
• Demonstrates leadership and role model all Aurecon policies, procedures, values & behaviours

What can you bring to the team?

Firstly, strong sense of responsibility, flexibility, and adaptability to varying request. Demonstrate excellent time management and organisational skills. And as part of a new team, you will have the opportunity to shape this role and have input into how we evolve it over time to WOW our employees and make an even bigger impact on the world. You will also need the following:

• 4+ years experience in people management and service delivery management, in a team leader or project manager/supervisor capacity.
• Advanced experience in Agile methodology and IT Service Management (ITSM).
• With demonstrated experience as Scrum Master is desirable.
• Advanced experience in application management including development and support.
• Advanced experience in leading teams in a Global Shared Services set up is desirable.
• Application management experience (support, maintain, develop, and build).

Our Aurecon Attributes describe the types of people we bring together for clients. We don’t expect you to have all eight of the attributes, but one that is unique to you.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About Us

We’ve re-imagined engineering.

Aurecon is an engineering and infrastructure advisory company, but not as you know it!

For a start, our clients’ ideas drive what we do. Drawing on our deep pool of expertise, we co-create innovative solutions with our clients to some of the world’s most complex challenges. And through a range of unique creative processes and skills, we work to re-imagine, shape and design a better future.

We listen deeply and intently, which helps us see opportunities, possibilities and potential that others can’t. Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!

Turnitin partners with institutions to ensure the integrity of global education and meaningfully improve learning outcomes. Today, Turnitin serves over 15,000 institutions globally and is rapidly expanding to reach its five year vision of becoming the definitive global leader in integrity and assessment. This vision requires the sales team that sells a platform with multiple new solutions and creates deeper relationships with customers. With our global go to market teams consisting of sales professionals who work with customers to ensure their success and grow their footprint, the sales operations team focuses on the success of the sales team today but looks ahead to help the sales team achieve their goals with effective data, tools and processes. 

Turnitin is looking for a Sales Operations Analyst to be a partner with the larger commercial Revenue Operations team along with the GTM sales team to help enhance the efficiency and productivity of the sales team, to help facilitate our rapid team expansion and customer growth across the organization. 

As a Sales Operations Analyst you will support direct and indirect sales teams across the organization in analyzing system data to establish and implement process alignment and improvements to align sales strategy. The role will be critical in evaluating the general health of the sales process in order to help Turnitin run effectively and efficiently. You will collaborate with the broader Commercial  Operations team, Marketing, Finance and other stakeholders to ensure the best experience and most efficient processes to drive the sales process.

Our ideal candidate is a professional with knowledge of sales and customer service best practices. To succeed in this role, you should have excellent time management, collaboration and communication skills along with experience of working closely with customer facing sales teams. The person must have very strong organizational skills and an excellent eye for detail. They must also be flexible and willing to dive into every challenge. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be driven and passionate about ensuring the success of the sales team by delivering information.

Key Responsibilities and Outputs

• Based on data analysis, establishes and drives process improvement, adoption, and effectiveness at every level of the sales process, ensuring process compliance
• Support and optimize the use of Salesforce, including assisting with ongoing enhancements and testing
• Helps set and enforce best practices related to Salesforce data hygiene. 
• Works closely with Sales Enablement to create, maintain and deliver onboarding content
• Delivers onboarding of new hires
• Creates and maintains documentation of processes, standard operating procedures, and visuals for training purposes.
• Ensures that training content is up to date and accurate
• Gathers reporting and dashboard requirements to provide visibility to sales teams on pipeline and performance against targets
• Tracks and reports key performance indicators (KPIs) for the sales team, identifying areas for improvement and recommending strategic solutions to achieve sales goals
• Produces and maintains regular and ad-hoc Salesforce reporting and dashboards based on metrics that drive sales velocity for Sales, Marketing and Finance
• Partner with finance, marketing, and other departments to align sales operations with overall business objectives
• Drive the successful execution of project-based initiatives to enhance sales operations efficiency, collaborating with cross-functional teams, ensuring milestones are met and objectives achieved within specified timelines
• Develops and executes change management strategies conducting training sessions and providing ongoing support to ensure the seamless integration of changes and adoption of new processes and tools into the daily operations of the GTM sales team

Proven characteristics for success

• Organized, process driven personality with a solid attention to detail
• Highly organized and accurate
• Highly self motivated/committed
• Ability to manage and assess multiple priorities
• Ability to thrive in a fast-paced environment
• Curiosity and a passion for learning  

About You 

Are you looking to combine your strong analytical mind, multilingual skills, and professional attitude with a meaningful job in the growing ESG market? Did you wonder what it would be like to work at a company where your contribution has a real, measurable impact? Do you undertake your work with a high attention to detail?  Are you a good team player, receptive to feedback, and open to interacting with a diverse group of people? Are you ready to go out of your comfort zone and accept new challenges?  

If your answers are YES and you would love to contribute to our mission of providing more transparency to corporate behavior– then this is the perfect role for you! 

Your Responsibilities 

As an ESG Research Analyst, you will play a crucial role in supporting RepRisk's growth and global reach by analyzing and entering risk incidents from NGOs, the internet, print and other media into the RepRisk ESG Risk Platform. RepRisk facilitates the identification and assessment of environmental, social and corporate governance issues which may present financial, reputational and ethical risks. It is used by investment professionals, financial institutions, supply chain managers, multinational corporations and compliance managers. The RepRisk ESG Risk Platform plays an integral role in increasing transparency and ensuring compliance with internal and international standards, thereby helping reduce risk exposure. 

• Identifying and assessing risk incidents related to environmental, social and corporate governance issues 

• Entering newly criticized companies, projects, etc. into the RepRisk® database  

• Summarizing and evaluating the incident according to our proprietary methodology  

You Bring 

• Excellent English writing skills, including strong analysis and editorial skills. 

• A minimum of a Bachelor’s degree. A background in journalism, international relations, environmental, social, or media sciences is a plus 

• A strong interest in environmental, social, and/or corporate governance issues. 

The Jr. Data Analyst with a focus on Inventory Movement, will be responsible for analyzing and interpreting data related to inventory movement per item and per account. The position will play an important role in collecting, analyzing, and presenting data insights to optimize inventory management, identify trends, and drive informed decision-making.

This role requires strong analytical skills, attention to detail, and a deep understanding of inventory management processes.

Key Responsibilities

• Data Collection
• Inventory Movement Analysis
• Performance Monitoring and Reporting
• Process Optimization and Continuous Improvement
• Forecasting and Demand Planning:

The Reporting Analyst is responsible for metric reporting and analysis, billing and operational processes, as well as day-to-day inquiries.    

Responsibilities:

• Complete all required client reporting based on established service line agreement.
• Complete requirements for other metrics and reporting.
• Accept and complete all ad hoc reporting requests in a timely manner.
• Create and maintain billing templates.
• Develop audit process for monthly billing reconciliation.
• Provide consultative information to client services teams around process & workflows that impact reporting and billing.
• Analyze dashboards on weekly basis and provide key findings to Client Services Manager or Client Services Director.
• Monitor trends and make appropriate recommendations.
• Establish and utilize documented reporting policies that meet reporting and business goals of account leader.
• Reach out proactively to the client teams on a weekly basis to understand their reporting needs in the upcoming week.
• Facilitate ongoing discussions with client services leaders to eliminate non value-add reporting.
• Other duties as assigned. 

Just imagine your future with us…

At Aurecon we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do.  Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

What will you do?

The IT Quality Assurance Engineer's role is to provide expertise in planning, designing, and executing test scripts that ensure the quality and functionality of any designed IT solution. Apply business and functional knowledge including testing standards, guidelines, and testing methodology to meet the team’s overall test objectives. Ensure all testing results are easily accessible and understandable. Track defects to closure and keep the defect repository up to date.

Here are the key things you will do to ‘bring ideas to life’.

Generic Responsibilities

Develop test scenarios, scripts, test conditions, input test data, and expected results for one or more project test streams, including but not limited to IT infrastructure, IT Security, System, Integration and User Acceptance tests.

Specific Responsibilities: 

• Contribute to developing, improving, and maintaining testing standards and practices. 

• Help develop a testing strategy for the assigned functional squad

• Take the lead in executing test strategy 

• Help triage and manage defects/issues reported during testing activity 

• Work with the application and technical teams to resolve any issues that arise out of the testing process. 

• Participate in the release control process (when the application/tenant is transferred from the build team to the test team) to ensure that solutions meet business requirements. 

• Validate product fixes. 

• Inform the test lead of any issues that may affect the schedule, budget, or quality of the product or the testing process.

What can you bring to the team?

Firstly, strong sense of responsibility, flexibility, and adaptability to varying request. Demonstrate excellent time management and organisational skills. And as part of a new team, you will have the opportunity to shape this role and have input into how we evolve it over time to WOW our employees and make an even bigger impact on the world. You will also need the following:

Our Aurecon Attributes describe the types of people we bring together for clients. We don’t expect you to have all eight of the attributes, but one that is unique to you.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About us

We’ve re-imagined engineering.

Aurecon is an engineering and infrastructure advisory company, but not as you know it!

For a start, our clients’ ideas drive what we do. Drawing on our deep pool of expertise, we co-create innovative solutions with our clients to some of the world’s most complex challenges. And through a range of unique creative processes and skills, we work to re-imagine, shape and design a better future.

We listen deeply and intently, which helps us see opportunities, possibilities and potential that others can’t. Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!

Salary: P150,000 – P180,000 (Monthly Package)

Schedule: Monday- Friday (8:00AM – 5:00PM GMT)

What are we looking for?

Skills Required:

• At least 4+ years of experience in a similar role.
• Experience working in Agile practices.
• .NET Core (web and console apps), C#, Restful API, Visual Studio
• Front End: Bootstrap 4/5, HTML, XML, DOM, JavaScript, CSS/SCSS
• Knowledge of Microsoft SQL Server and SQL/Transact-SQL

Nice to have:

• Any experience in Insolvency or Accountancy

What will you do?

• Create and maintain strong working relationships by working closely with product managers, business support and development teams to ensure KPI’s are met.
• Maintenance, enhancement, and redevelopment of existing web applications.
• Create and develop applications from scratch.
• Work as a sole developer for projects assigned to.

Join the awesome team and enjoy these benefits & perks:

• Home-based
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a developer of IPS Cloud and has been a market leader for 40 years, providing insolvency software to the Restructuring and Turnaround sector. Trusted by their wide client base, they deliver standardized and bespoke solutions to support all stakeholders involved in the insolvency process.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position : Marketing Analyst

Working Hours : M-F, Central Time Zone (CT), with flexible overlap

Holidays : PH Holidays

About the Company:

Relay Insights helps business-to-business (B2B), Software-as-a-Service (SaaS) companies grow their digital marketing programs. We also advise companies on marketing organization development and participate in hiring and onboarding new employees. We seek to develop long-term partnerships with companies and become extensions of their marketing teams.

Ideal Candidate Profile

Relay Insights is seeking a professional who has experience with business-to-business (B2B) marketing (and relevant examples to share). We are also looking for a “numbers” person–someone who enjoys working in spreadsheets and analyzing marketing data. We are not looking for a professional focused on design, video animation, ad creation, and so on. The following responsibilities and qualifications provide more detail about the day-to-day activities we need support with.

Responsibilities:

• Download and organize website and marketing metrics, such as visitors, conversions, etc.
• Research software market information and trends, such as market size, vendors, and more.
• Evaluate organic and paid search opportunities based on search volume, competition, etc.
• Collect and organize client customer data, such as firmographics, testimonials, etc.
• Help create ad hoc analyses related to website and content analytics

• Ability to quickly learn information organizing techniques (with professional examples as proof)
• Very strong Microsoft Excel / Google Sheets knowledge (e.g. lookups, formulas, etc.)
• High attention to detail and accuracy (>90% of work is complete and doesn’t require edits)
• Inclination towards critical thinking–can determine next steps without instruction
• Self-driven and bias towards action and results
• Knowledge in Project Management tools like ASANA (nice to have)

Tools to Use:

• Google Docs, Google Sheets and Microsoft Excel
• Google Analytics and Google Search Console
• Keywordtool.io
• Ahrefs
• Asana

Our company is developing an innovative hardware that plays a crucial role in safeguarding communities from potential disasters related to electricity distribution, such as prolonged power outages, wildfires, and dangerous incidents involving the public. By utilizing advanced sensors, our technology promptly detects and locates grid disturbances, enabling rapid response to prevent or mitigate their impact. Join us in our mission to enhance safety and reliability for communities worldwide, protecting against catastrophic events before they occur.

We’re currently looking for a Junior Data Analyst to help us identify, analyze, and interpret trends from the data collected by our fleet of devices around the clock.

WHY do we need you?

At a pivotal moment in our growth, we've successfully deployed our innovative power grid monitoring devices across several regions, marking a significant milestone in our mission to enhance the safety and efficiency of power distribution networks worldwide. With the ambition to ensure uninterrupted, round-the-clock monitoring of our expanding fleet, we're looking to establish operational hubs in various countries. This strategic expansion aims to leverage global talent and time zone coverage to enhance our operations team's capability to vigilantly monitor our fleet of devices around the clock.

As an early team member of our operational centers, you're not just joining a company; you're joining a critical mission. You will play a pivotal role in monitoring the power grid, acting as the first line of defense against power line faults that could lead to catastrophic wildfires. Your efforts in real-time data analysis, anomaly detection, and critical event escalation will directly contribute to preventing potential disasters, ensuring fleet reliability, and safeguarding communities.

Responsibilities

This is what you’ll be doing:

• Monitor real-time data streams from the fleet and document anomalies or issues.
• Investigate and analyze real-time data streams for potential faults, following the established processes to triage and escalate critical events.
• Create real-time and daily reports for different faults observed

Requirements:

• BA in Data Science, Physics or Engineering
• Proficient in English
• Basic understanding of data analytics and anomaly detection
• A passion for working in a fast-paced environment
• Highly motivated, self-starting, and able to perform duties without supervision

Salary Range

Annual Salary (in USD): $12,000- $18,000

Application

Although we do not require candidates to submit a cover letter, candidates who wish to have their application stand out are invited to write a cover letter outlining one or all of the following things in bullet-point format:

• Why you are interested in joining Gridware
• What skills make you the perfect candidate for this role

About Gridware

We provide a full-stack (hardware + firmware + software) solution for real-time monitoring of the power distribution grid. Our low-cost hardware platforms are deployed to power poles, where they

• detect and predict faults that lead to wildfire ignition or outages
• expedite repairs during power outages

Gridware’s technology is designed to unlock essential values for other adjacent verticals. Our unique positioning allows us to solve some of the world’s most burning challenges - from helping policy makers make data-driven infrastructure decisions to helping farmers overcome micro-climate challenges. While others turn a blind eye to these aged and highly-regulated industries, we at Gridware believe it’s our duty to find win-for-all scenarios that lead to a prosperous future for coming generations.

Gridware is an equal opportunity employer. We want applicants of diverse backgrounds and hire without regard to color, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.

HICX is a leading worldwide provider of enterprise SaaS solutions for digital supplier management. Learn more about HICX

We are looking for a Support Analyst to assist our customers with technical problems when using our products and services.

Support Analyst responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities.

To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities

• Review, triage and respond to customer queries in a timely and accurate manner, via help desk tool or by email.
• Identify customer needs and help customer understand and use specific product features.
• Perform problem analysis, identify product malfunctions, and replicate user case scenarios by performing various tests.
• Create internal or external use documents and contribute to the growing knowledge-based articles.
• Make follow-up and collaborate in a cross-functional environment for cases that you own.
• Assist TAM’s (Technical Account Manager) on periodic calls with our customers.
• Maintain weekly Ad-hoc reports and other customer service analytics.
• Gather customer feedback and share to our Customer Success, Engineering and Product Teams.
• Ensure that SLAs are strictly followed, and solutions are delivered on time.
• Proactive in resolving issues and can make informed decisions.

• 2-5 years of experience as a Support Analyst or any product specific supporting role.
• Preferably a graduate in BSc in Information Technology or relevant diploma.
• Experience in SQL or Postgress is preferred.
• Experience in using JIRA, Confluence, or other related remote support tools.
• Knowledge in Groovy Scripts is a plus.
• Knowledge in ERPs or related technologies is a plus.
• Knowledge in Eclipse is a plus.
• Has strong analytical and critical thinking skills.
• Can easily understand complex technological cases and break them down.
• Excellent communication skills and can effectively translate information to technical and non-technical people.
• Ability to handle escalations and difficult customers.
• Time management and multi-tasking abilities.
• And must be willing to work on shifting schedules or within UK hours, to support customers across different time-zones.

• Work from anywhere within PH - we are a fully remote company.
• Flexible PTO - We offer 18 days of paid holiday per year + PH Public Holidays.
• Connect and socialize with the team during our company socials and off-site events.
• We celebrate special occasions with you - like your birthday! Additional PTO for all employees during their birthdays.
• Receive Competitive Pay - Our team makes sure to provide a highly competitive rate based on your skills and location.
• Work with a diverse, international team.
• Tons of amazing career opportunities in a fast-growing in-demand industr

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title: IT and Administrative Coordinator

Salary Range: $1,000 - $1,500/month

Schedule: 5PM to 1AM in MNL | 4AM to 12 NN EST

About the Role
As the IT and Administrative Coordinator, you will play a crucial role in ensuring the smooth functioning of IT systems and providing administrative support to the organization.

Responsibilities:

• Ensure IT functionality for all employees, troubleshooting and resolving issues promptly.
• Onboard new employees, providing necessary IT setup and support.
• Enforce naming conventions and folder structuring protocols for all clients.
• Monitor Karbon and confirm employee adherence to Organization and Admin procedures, ensuring work items reflect the latest templates.
• Set up notice work items and manage Admin in real-time.
• Establish clients in our systems and folders.
• Deploy global engagement team surveys and communicate client assessment results.

• Proficient in Sharepoint and Microsoft 365.
• Proven experience in providing IT and administrative support.
• Strong knowledge of IT systems, software, and hardware.

JOB TITLE: Operations Analyst

WORKING HOURS: Monday - Friday, EST

SALARY RANGE: 900 to 1500 USD/ month (Depending on the interview result and the client's approval)

Tasks:

• Develop standard operating procedures for core functions of our business
• Support execution of community events - including forums, experiences, and digital workshops
• Assist the CEO in analysis and document preparation
• Scheduling meetings and calendars
• Other tasks that may be needed

• TOOLS: GSuite, any scheduling tools (calendly for ex.)
• NICE TO HAVE: Mailchimp
• REQUIRED EXPERIENCE: Atleast a couple of years of actual business operations experience
• REQUIRED SKILL SET: Managing and scheduling with executives experience

Our Client is a New York-based specialty finance company that serves corporate America. It provides alternative, structured financing to companies. Its leadership team is comprised of insurance, investment, and legal veterans with extensive experience in their respective disciplines.

Responsibilities

▪ Assisting in the origination and execution of specialty lending transactions for domestic, foreign, public, and private entities
▪ Performing comprehensive financial, actuarial, and mathematical modeling and analysis
▪ Participating in and completing a thorough due diligence process on customer financial, business, and actuarial profiles, including, a thorough evaluation of key transaction risk factors
▪ Assisting in the write-up of internal financing memoranda
▪ Managing and executing tasks encompassing valuation, accounting, and other technical issues with regard to transactions
▪ Monitoring, analyzing, and reporting on the financial evolution of each portfolio company and on the overall lending book
▪ Assisting in various other tasks related to transactions, investor relations, and fundraising

▪ Educated to an undergraduate degree level or higher in a related field
▪ Excellent corporate finance, accounting, and financial modeling skills
▪ Proven full-time work experience in a related field (minimum 3 years)
▪ Insurance experience is a plus and Experience with Small Business Enterprise Loans is preferred

▪ Able to produce client-ready written materials and present these in a measured clear and articulate way
▪ Results-oriented individual with excellent organizational, planning, and project management skills
▪ Proactive and flexible personality, able to work and thrive in a dynamic environment
▪ Understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life

• HMO with 1 free dependent upon hire
• Life Insurance
• 20 PTO credits annually
• VL and SL cash conversion
• Annual Performance-Based Merit Increases and Employee Recognition
• Great Company Culture
• Career Growth and Learning
• A laptop will be provided by the company
• FIXED WEEKEND OFF
• FIXED SCHEDULE
• HYBRID WORK SETUP

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role:

We are looking for a IT Executive to maintain, upgrade and manage our software, hardware and networks.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Main Responsibilities:

• Provide 1st & 2nd level end user and system support, including service request, incident management, and problem resolution.
• Support technical issues related to end-user devices (e.g., desktop/laptop computers, printers, scanners, tablets, and smartphones) and software (e.g., Microsoft Office and emails).
• Support retail store POS software and hardware.
• Set up accounts and workstations, as well as deploy and configure software and hardware in bulk.
• Manage network servers, technology tools, and the setup and deployment of new desktop/laptop computers, including Windows Active Directory administration.
• Monitor system performance and maintain them as per requirements, troubleshooting issues and outages.
• Ensure security through access controls, backups, and firewalls.
• Upgrade systems with new releases and models.
• Develop expertise to train staff on new technologies.
• Build an internal wiki with technical documentation, manuals, and IT policies.
• Effectively manage software and hardware equipment needs across both HQ and store locations.
• Develop procedures, guidelines, and checklists for future reference.
• Support and maintain physical security systems such as CCTV and door access.
• Collaborate with internal teams to enhance problem resolution and reduce knowledge gaps.
• Partner closely with HR to ensure a seamless onboarding and exit process from an IT standpoint.
• Ensure adherence to the operating budget for Internal Operations Function.

• Proven experience as a System Administrator or Network Administrator.
• Good knowledge of IT asset management, MDM, Active Directory, Network Security, ERP software, system security, and data backup/recovery.
• Experience in scripting with Powershell, Python, or other languages for deployment will be a plus.
• Familiarity with diverse operating systems and platforms.
• Resourceful problem-solving skills.
• Interest in staying current with technology trends.
• Excellent communication skills.
• Ability to thrive in a fast-paced environment.
• Bachelor's degree in Information Technology, Computer Science, or a related field; professional certifications (e.g., Professional Google Workspace Administrator) are a plus.

1. Flexible Work Arrangement

• Work from anywhere*!
• Remote work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

Mission: This role provides strategic, analytical, and operational financial support to the CEO and leadership team. It is a highly impactful position responsible for driving financial performance, optimising profit margins, and shaping the future of the company. You will play a critical role in enabling strategic decision-making through data analysis, scenario planning, and trusted financial advice.

Key Responsibilities:

• Financial Analysis & Reporting:
  • Prepare monthly P&L reports and presentations for the leadership team.
  • Conduct weekly transactional analysis based on Salesforce data.
  • Analyse past performance, identify trends and perform variance analysis.
  • Develop and update monthly financial forecasts based on current business trajectory.
  • Analyse project financials to identify optimization opportunities.
  • Track key Sales KPIs and advise on service offerings and improvements quarterly.
• Strategic Support:
  • Participate in leadership meetings, presenting insights and recommendations.
  • Provide financial advice to enable the execution of business priorities and drive accountabilities.
  • Partner with the regional leadership team as a trusted financial advisor.
  • Develop and implement new financial processes and standards.
• Operational Efficiency:
  • Manage accounts receivable and implement effective debtor collection strategies.
  • Ensure accurate and timely generation & reconciliation of client invoicing.
  • Manage budgets, allocate and report on department budgets.
  • Process payroll, including superannuation lodgment.
  • Advise resourcing manager on project team allocation including hiring priorities

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

JOB RESPONSIBILITIES:

• Install software and hardware products. Network troubleshooting including patching and tracing network line.
• Practical PC troubleshooting and problem analysis of software and hardware.
• Support users with remote applications such as VNC, DameWare & Remote Desktop Connection.
• Support Windows environment such as Windows XP and higher versions of operating systems.
• Knowledgeable in Active Directory user and computer management. Knowledgeable in ticketing system such as Service Desk.
• Assist in implementing practices that will more effectively utilize IT resources.
• Process purchase requisitions of IT peripherals.
• Assist in the implementations of projects and solutions for production use.
• Lead in housekeeping and disposal of defective IT peripherals.
• Generate reports for performance tracking.

MINIMUM QUALIFICATIONS:

• 3 year technology graduate / at least 2 year experience in related field
• Eexperience in computer networks and systems maintenance.

**We are looking to hire someone outside of the United States**

**Resume should be submitted in English**

Norhart is a U.S. based company who builds and manages luxury apartments in the United States. Norhart is driven by a simple purpose, to create a better way for us all to live. To fulfill that purpose, we need a fantastic team. We are looking to hire an outstanding Controller to join our team. You will be responsible for full cycle accounting and finance responsibilities for our U.S. based operation.

NORHART’S MISSION, PURPOSE, & VALUES:

Mission: Building and managing awesome apartments

Purpose: Creating a better way for us all to live

Values: A great team is made up of great people. In our company these people exhibit 5 key values. These values are a way of life for everyone who works here. From our top-level managers to entry level employees these values are lived out every day. We hire and promote based on these characteristics. To be successful here you too must embody these values.

• Achieve Great Things: We love our work! We were born to do it. We accomplish far more than what others thought possible. We exhibit unrelenting reliability. When we say something will be done, it will be done. We solve the root problem instead of settling for a quick fix.
• Improving Something Every Day: We dare to question the status quo. We are always looking for ways to simplify, automate, and change the ‘normal workflow’. One way that we do this is to dedicate ourselves to make small changes and improvements every day, with the expectation that those small improvements will add up to something significant.
• Be a Genuine Human: Being a genuine human means that we are kind, supportive, and humble. We share credit, admit our mistakes, and learn from them. We are open, honest, and vulnerable. It’s about being fully and painfully honest about work related issues in a respectful and positive way while building professional friendships.
• Obsessing Over the Resident Experience: Obsessing over the resident experience means we strive to ensure a frictionless environment for our tenants such as caring about every little impact our work has on them. It is relentlessly improving our building designs, taking on feedback, and considering their overall well-being in every action we take. From the moment we break ground on a new project, to the final day we serve a resident, it is the responsibility of EVERY Norhart employee to OBSESS over the experience that resident is going to have with us.
• Level Yourself Up: We want to be the best in the world at what we do. We want to be so much better than the competition that the fight isn’t fair. We own our own self-improvement, and we push our mentors to teach us more. We are always looking for ways to improve our company, our team, and ourselves.

ESSENTIAL DUTIES & RESPONSIBILITIES:

The following description of work to be performed by this individual is not intended to be all-inclusive. Rather, it focuses on the major tasks that must be accomplished. There are many necessary activities to satisfy any of the following performance guidelines.

Projects / Responsibilities:

• Perform basic accounting duties such as bookkeeping of transactions with specific vendor categories and bank transactions, bank reconciliations of the company’s banks, update of accounts statements, monitoring of vendors’ balances and relevant accruals performing monthly reconciliations.

• Reconcile transactions by comparing and correcting data. Maintains database by entering, verifying, and backing up data.

• Input accounting data into the accounting system with speed and accuracy, including AP bills and credit card statements. 

• Resolve day-to-day issues.

• Address and respond to suppliers’ daily inquiries and issues.

• Support ERP reporting in regards to budget and financial statements; 

• Participate in the analysis of financial results; 

• Deliver Ad hoc requests and participate in projects when requested; 

• Cooperate with the team for the timely and accurate monthly reporting; 

• Assisting the Controller with external audits PBC’s  

• Bachelor’s Degree in Business Administration in Finance/ Accounting
• 2-3 years of combined financial reporting/accounting experience in a relevant position in a corporate environment
• Basic knowledge of USGAAP; 
• Excellent working knowledge of MS Office and particularly Excel
• Proficiency in Quickbooks Online is a must. 
• Highly analytical, detail oriented and proven ability to manage new ideas and creative solutions.
• Fluency in the English language.

• Unlimited Paid Time Off

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title: Power BI Business Analyst

Salary Range: 1500 USD to 1800 USD

Schedule: M-F, flexible working hours and overlap of 4 hours for client calls, EST timezone (9am-5pm is the company operating hours)

About the Client

 We are a Power BI consulting firm focused specifically on supporting financial planning and analysis. We build and market products using the Microsoft Power Platform to support teams involved in financial reporting, business planning, financial management, and analysis.

This is a very special time for the company as we are experiencing a lot of growth and our customers are excited about what we have to offer.

About the Role

We are hiring a Power BI Consultant (Analyst) to build financial reporting and planning tools for our clients (finance teams).

The successful candidate will be able to balance three main categories of work:

Power BI and SQL: the candidate must have strong skills with Power BI (including DAX

and Power Query) and SQL, as they will be building and managing complex financial

reporting and planning solutions for our clients

Financial Analysis: the candidate must be strongly conversant with financial analysis;

they must be very familiar with common financial reports including income statements,

cash flow statements, balance sheets, accounts receivable/payable, and basic

accounting principles

Communication: the candidate must be able to communicate clearly as they will be

engaging with our US-based clients (verbally and written)

Responsibilities:

• Meeting with clients to collect and define requirements for financial reporting and planning solutions
• Building aesthetically appealing, accurate, effective financial reporting and planning solutions using Power BI (and the Microsoft Power Platform)
• Build data modeling solutions (in Power BI, Power Query, SQL) to solve client business reporting and planning needs
• QA Testing, analyzing, and troubleshooting Power BI solutions throughout the project lifecycle
• Demonstrating solutions to clients, incorporating feedback from clients, answering client questions, and guiding the client throughout the project lifecycle
• Reconciling data with source databases to ensure accuracy; reconciling calculations and measures
• Troubleshooting and managing issues with dashboards and similar tools; providing ongoing support for solutions we provide our customers

Requirements:

• At least 5 years of relevant experience.
• Above average to excellent communication skills
• Proficient in Power BI, DAX, SQL, and Data Modeling.
• Strong understanding of how businesses analyze cash flow, income statements, and balance sheets.
• Familiarity with financial reporting and its alignment with business objectives.

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Inventory and Supply Chain Analyst

Working Schedule:  Monday to Friday, 8 AM to 6 PM (EST) | 9 PM - 7 AM (PH Time) (8-8.5 hours per day)

Salary Range:  $1000 - $1,500 / Monthly 

ABOUT THE COMPANY
The company is 3x winner of the “Best Of” award, and strives to have the best culture, benefits, and work environment of any company, big or small. We are stable with over 30 years in the business and are experiencing major growth in an ever-changing retail landscape. They represent some of the largest manufacturers, selling and managing their brands at Target. Our primary job is creating a work environment where our team members can thrive.

ABOUT THE ROLE:

The inventory analyst position plays a key role by managing many of the day-to-day operational activities as well as supporting long term strategic initiatives. The role will be both analytical and strategic in which you will take ownership for extracting data, preparing data for weekly reporting, applying critical thinking, and providing recommendations that will enhance the business moving forward.

RESPONSIBILITIES:

Quantitative Analysis:

• Manage the delivery of timely analysis to support brand in-stock goals.
• Understand, analyze, and synthesize required data sets for actionable insights.
• Provide recommendations to achieve and exceed in-stock targets.

Relationship Management:

• Act as a client advocate, providing data and insights to enhance existing processes.
• Utilize various communication tools for knowledge transfer and relationship building.
• Foster resilient relationships with brand partners.

Communication:

• Communicate effectively, both verbally and in writing, ensuring open exchange of information.
• Foster a sense of resiliency to achieve goals and overcome unexpected obstacles.

Specific Responsibilities:

• Keep all items within out-of-stock goals at Target.
• Stay updated on industry trends through trade publications.
• Develop fluency in required systems: SOLYS, Partners Online, Vendor IQ, Target.com.
• Plan, forecast, and allocate inventory using in-depth planning techniques.
• Develop business strategies to drive sales.
• Analyze inventory statistics through financial analytics.
• Execute weekly and ad-hoc reporting to support business needs.
• Proactively address inventory issues through data analysis.
• Build strong relationships with vendor/retailer inventory and planning teams.
• Collaborate across internal, vendor, and retailer partners to address challenges.
• Leverage problem-solving skills to identify root causes and drive improvements.
• Advocate for what is right for the business.

QUALIFICATIONS:

• At least 1-3 years of proven experience in quantitative analysis and inventory management.
• Strong communication skills, both verbal and written.
• Proficiency in Excel is essential.
• Proficient in tools like online documentation, video, Microsoft Teams, and phone for knowledge transfer.
• Familiarity with inventory planning systems: SOLYS, Partners Online, Vendor IQ, Target.com.
• Previous success in developing business strategies to drive sales.
• Knowledge of financial analytics for analyzing inventory statistics.
• Ability to build and maintain strong relationships with vendor/retailer inventory and planning teams.
• Collaborative mindset to work across internal, vendor, and retailer partners.
• Problem-solving skills to identify root causes and drive improvements.
• Adherence to ethical and professional standards.
• Positive and upbeat attitude and solution-focused mindset.
• Team player mentality, recognizing that "we are in this together."

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed
• Must have their own Permanent Work From Home Equipment like Laptop, Personal Computer with External Monitor.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title:  Software Quality Assurance Analyst

Salary Range: 1000-1800 USD per month

Schedule: M-F, 9AM - 5PM US/Pacific time

About the Role:
The client is seeking a Software Quality Assurance Analyst in the Philippines to help build and grow a world-class engineering team and culture. While reporting directly to the VP of Engineering you will build out a new software category within the massive trillion dollar commercial construction industry. We have a hands-on culture and expect the same of all our team members. You will play a pivotal role in enhancing our software solutions, ensuring they meet both our high standards and the evolving needs of our customers.

Responsibilities:

• Analyze Requirements: Work within a cross-functional team alongside our product team, developers, and other members of QA to review and analyze system specifications to ensure clarity and testability.
• Test Case Development: Write, prioritize, and execute detailed, comprehensive, and well-structured test cases based on the requirements.
• Manual Testing: Perform thorough manual testing to ensure software functionality aligns with specifications.
• Collaborate with Team: Work closely with automation engineers to transition manual test cases into automated scripts.
• Bug Reporting: Document and track bugs meticulously, working with the development team for timely resolutions. Track and update the team with metrics which capture trends and offer insights.
• Continuous Improvement: Participate in sprint retrospectives and suggest improvements to enhance QA processes and practices.
• Reporting: Regularly update the team and management on test planning, test execution, and the status of software quality.

• Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: Minimum of 3 years in software quality assurance, preferably in a startup or fast-paced tech environment.
• Technical Proficiency: Strong understanding of software QA methodologies, manual testing techniques, test management tools, and processes. Experience in writing clear, concise, and comprehensive test cases.
• Familiarity with Agile Methodologies: Experience working in an agile development environment and a good understanding of its challenges and opportunities.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively articulate technical challenges and solutions.
• Analytical Mindset: Strong problem-solving skills with a detail-oriented mindset.
• Adaptability: Ability to adapt to rapidly changing technologies and environments.

Desirable

• Certifications: ISTQB certification or similar is a plus.

Skills

• Analytical and Critical Thinking: Ability to analyze requirements and formulate effective testing strategies.
• Attention to Detail: Keen eye for detail and a commitment to delivering error-free software products.
• Collaboration: Strong team player, with the ability to work closely with developers, automation engineers, and other stakeholders.
• Time Management: Excellent organizational skills, with the ability to prioritize tasks in a fast-paced environment.
• Continuous Learning: Eagerness to learn and stay updated with the latest QA trends and technologies.

About You

We want you to be a part of our success story so as you engage with us and our team members, it would be helpful for you to understand some of the core characteristics of our team - hopefully many of these resonate with you!

• Passion and enthusiasm for your work and company
• Love to take the initiative
• An upbeat, positive and good-to-be-around attitude
• Sense of humor
• Is a “doer” with a hands-on approach
• Commitment to excellence
• Articulate and able to influence without direct authority
• Excellent ability to work within a team
• You foster trust and accessibility
• Collaborative
• Intellectually curious
• Ability to build relationships and earn the respect of other teams
• Organizational tolerance: able to work with ambiguity and constant change
• Enjoys and has implemented change
• Believe strongly in your abilities

More important than meeting 100% of qualifications, we are looking for collaborative, long-term team members with a self-starter growth mindset, a commitment to proactive communication, and a bias towards action, who are aligned and excited with our company’s mission to build the industry standard in digital change order communication for the commercial construction industry.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced IT NETWORK ENGINEER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities

• Diagnose and troubleshoot network connectivity issues. 
• Planning and implementing network infrastructure projects and technology initiatives based on the customer or business requirements 
• Performing routine network optimization to ensure efficient data flow. 
• Maintaining network configurations, identifying vulnerabilities, and ensure the reliability and security of network devices. 
• Identifying issues and errors prior to or when they occur and log all such incidents in a timely manner. Capture all required and relevant information for immediate resolution 
• Collaborating with cross-functional teams, clients, and third-party support partners to ensure smooth integration of client network systems. 
• Providing pro-active guidance, mentorship, leadership example, and recommendations to junior team members. 
• Proactively researching and locating necessary tools and processes to identify troublesome trends as they develop. 
• Performing ad hoc IT-operations related assignments and projects as required 

• 1 to 2 years IT Network Engineer experience in a BPO setting or similar 
• Excellent Verbal and Written English communication skills 
• Ability to think outside the box, analytical regarding complex situations 
• Amenable working onsite in MAKATI and MANDALUYONG
• Willing to work Night Shifts 

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Stong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives

Position Summary: 
Provides analysis to different functions primarily to Sales, Marketing and Customer Service. Responsibility scope may include collaboration and back up supporting, but not limited to Manufacturing/Operations, SIOP,  Sourcing, Finance and management, of the entire business in reviewing, analyzing, documenting and validating user requirements, applications and processes. Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business growth in the current and new revenue streams.

Major Responsibilities:
•    Gathers and evaluates data from multiple sources.  Analyzes, reconciles and identifies measurable opportunities for improvement.  Identifies and implements audit processes to ensure data issues are identified, tracked, reported and resolved in a timely manner. 
•    Develops and maintains processes to continuously monitor data quality and integrity across the business. Creates and maintains workflows and approval processes based on internal stakeholder requirements 
•    Acts as subject matter expert for new processes, KPI’s, and data management. Collaborates with external and internal customers to analyze information needs and functional requirements. Partners with various leaders to design optimal solutions that meet the business needs of our internal and external customers. 
•    Coordinate with different functional teams to implement models and monitor outcomes. Develop processes and tools to monitor and analyze model performance and data accuracy. Develop custom data models and algorithms to apply to data sets.
•    Mine and analyze data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies.
•    Assess the effectiveness and accuracy of new data sources and data gathering techniques.
 

Required Education / Experience / Skills: 
•    With experience as a Data Analyst or a related field.
•    Candidate must possess at least a Bachelor’s Degree, preferably but not required ( Computer Science, Business and Sales related courses, Industrial Engineering) 
•    Detail oriented and accurate.
•    Proficient in MS Excel (including pivot tables).
•    Strong analytical skills related to working with structured and unstructured datasets.
•    Flexible, able to work on own initiative, deal with more than one project at a time, can work under pressure and tight deadlines, and prioritize tasks accordingly. 
•    Very good communication skills, verbal and written.
•    Self-starter and a strong team player. 
•    Sophisticated problem-solver
•    High knowledge of Power BI or similar analytics tools
•    Strong understanding of SQL 
•    Python or R language experience 

Preferred

•    Power Platform Apps  - Power Apps, Power Automate
•    Oracle Knowledge

Travel: As needed
Language: English
 

About Regal Rexnord

Regal Rexnord Corporation (“Regal Rexnord”) is a leading manufacturer of electric motors, electrical motion controls, power generation and mechanical power transmission products and sub-systems, serving customers around the world in the general industrial, consumer, commercial construction, food & beverage, and alternative energy end markets, among others. Regal Rexnord sells its products and solutions to OEMs, through distributors, and directly to end-users. Regal Rexnord is a $7.2B company with 36,000 associates globally.

You may not know it, but Regal Rexnord impacts your life every day. The company’s products enable the fans in HVAC systems that keep us comfortable; the power source that keeps smart buildings running; the agricultural and food service equipment that keeps us fed; and the conveyer systems that keep e-commerce flowing, to name a few of the applications where our products are used.

Regal Rexnord’s business purpose is to create a better tomorrow by energy-efficiently converting power into motion. This means creating innovative solutions while focusing on both customer needs and the company’s commitment to sustainability.  The company’s industrial powertrain and automation solutions offerings are an important part of the company's growth strategy. The company’s strategy includes leveraging 80/20 to prioritize all activities, including product excellence, operational excellence and commercial excellence (i) driving organic sales growth through the introduction of innovative new products, with a particular focus on improving energy efficiency, (ii) establishing and maintaining new customers, as well as developing new opportunities with existing customers, (iii) participating in higher growth end markets and geographies, and (iv) identifying and consummating strategic, value creating acquisitions.

Salary: P40,000-60,000 (Monthly Package)

Schedule: Monday – Friday (8.00 AM- 5.00 PM ACT) *with required flexibility for overtime and weekend work when needed

What are we looking for?

Skills Required:

• Bachelor’s degree in information management, Information Technology, Information System, Computer Science, Computer Engineering, or equivalent.
• At least 2 years of experience in triaging within a fast-paced client servicing, retail, or technical support environment is required.
• Experience should include strong troubleshooting and problem-solving skills, along with the ability to effectively prioritize and effortlessly adjust to evolving scenarios.
• Strong commitment to delivering exceptional client service and effective communication skills, both in written and verbal form. Proven track record in cultivating positive relationships with internal and external stakeholders.

Nice to Have:

• Proficient in using JIRA or equivalent
• Technical understanding and demonstrated experience including Microsoft Office suite, .NET frameworks and SQL), Hardware OR Healthcare industry, especially Pharmacy Dispensary duties (such as Pharmacy Dispense Technicians as well as Pharmacists).

What will you do?

• Responsible for both Inbound and Outbound contacts from clients seeking first-line response to Technical, Procedural and General enquiries for company’s Products & Services, inhouse application/software issues across all channels.
• Diagnose, Investigate, Resolve and Escalate client cases, employing technical knowledge, skills, experience and judgement to ensure performance within defined Service and Quality standards.
• Duties are normally performed within a Call Centre environment, and you must be available to work variable shifts, including After Hours and on the weekend as required by the business.
• Ownership of cases including meeting commitments, following-through and working with other parts of the organization to ensure a consistent and compliant approach to the relationship management of our clients.
• Identify areas of systemic importance (including in Product, Service, and Operations) and escalate to allow insight, remediation and knowledge sharing across teams.

Join the awesome team and enjoy these benefits & perks:

• Temporary Home-based
• Medical, Dental Coverage and Life insurance
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is an innovative IT Services and IT Consulting company based in Sydney, Australia. They excel in creating software solutions for pharmacies that improve workflow efficiency. They also offer commercial payment solutions to renowned corporate entities in Australia, including government bodies and private enterprises in the real estate industry. With the capability to process millions of transactions annually, their customers benefit from a secure, efficient, and branded experience.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.