Purpose of the role

As a member of the Technology Group at Navitaire you will lead the team in design, development, maintainance and support of cloud platforms that are used by products servicing people all over the world. The Technology Group within Navitaire provides the common services, frameworks, platforms and architecture guidelines used by the Global Engineering and Product teams.

In this role you'll:

• Coordinate with scrum team on team priorities
• Design and develop hybrid solutions to run on premise and in the public cloud platforms (AWS,Azure, GCE, etc.)
• Provide expertise and mentorship in the development and maintenance of Navitaire technology  solutions
• Responsible for communicating leadership guidance to all members of their team. Facilitate communications between teams.
• Develop, motivate team members to stretch and expand their own capabilities
• Collaborate with team to deliver operational improvement work items. Facilitate operational rotations and ensure efficient resolution production issues
• Provide expertise on relevant technologies and follow coding and implementation standards
• Stretch and expand own capabilites and offer flexibility to meet goals
• Serve as the point of contact and subject matter expert of a Platform Service

About the ideal candidate:

• BS in Computer Science/Mathematics/Physics/Data Science or equivalent experience
• 10+ years of professional programming experience in C#, .NET Core and NoSQL
• 2+ years recognized as a subject matter expert of enterprise-level systems or sub-systems, working on coding, design and production support
• 2+ years of experience working in an agile setting
• 2+ years of experience working on cloud deployed solutions
• Proven experience with balancing team management and individual contribution work
• Practical experience with coaching and performance interactions
• Airline industry knowledge is a plus.
• Strong analytical skills
• Ability to work in a dynamic, fast-paced and multi-cultural environment
• Team player, high initiative and quick learner

Baseline:

• C# and .NET Core
• SQL and NOSQL databases
• API integration and implementation
• Unit tests
• Hands-on experience with implementing cloud deployed solutions (Azure preferred, AWS considered)Experience working with CI/CD automation
• External API design / implementation experience

Plus:

• Test automation experience using xUnit, NUnit or other C# test automation framework. Web development Hands-on experience working within microservice based architecture. Cloud data storage experience (Azure SQL, Cosmos or equivalents)
• Test automation development experience beyond unit testing (integration, performance, etc)

What we can offer you 

• Add your voice to a multicultural team of 18,000+ professionals  

• Challenge yourself to find solutions to complex problems 

• Competitive compensation and benefits package and a hybrid work set-up

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

Company Profile:

Our client is more than an Esports organization, they are a brand. A lifestyle brand that focuses on gaming and Esports along with fashion, social media management, talent agency, event organizing, and other services in the digital era.

They help brands engage global audiences through their network of talent, influencers, and Esports teams through their strategic partnership to help bring exposure and a great ROI through a wide range of activities through both online and offline activities.

The company aim to be a platform between brands for millennials and Gen Z. Collectively, they have over 30+ million followers across social media platforms and have helped brands grow their position in this new digital era.

This is a wonderful opportunity to be part of a growing company that has impactful marketing solutions, shaping compelling brand narratives, and creating valuable intellectual property.

Overall purpose and responsibilities of the role

The Senior Account Manager will lead the planning and execution of strategies for digital marketing and advertising sales growth with brands and agencies. The primary focus is on selling the company's services and advocating for influencers to prospective clients.

Duties & Responsibilities:

• Responsible for planning, managing, and executing strategies in growing digital marketing/advertising sales with brands and agencies.
• Consult global brands and their media agencies on media planning, budget allocation and optimization of each marketing channel. Use data/reports to make presentations and recommendations to clients.
• Forge relationships with key decision-makers with brands and advocate advertising offerings.
• Understanding how to input advertising rates, key performance indexes, and any other sales-related functions.
• Ensure timely and detailed analytical reporting of the key campaign outcome.
• Coordinate with cross-functional teams to execute projects such as onsite, graphics, performance marketing and category teams

Skills & Qualifications:

• With a business degree or another similar course
• Proven with a minimum of 5 years of end-to-end sales experience in the Digital Advertising, Multimedia Marketing and other media networks and advertising companies.
• With Media and Production Sales experience is an advantage
• Knowledge in Brand Management and Media Marketing is required.
• Excellent negotiation and communication skills.
• Ability to deliver projects and answer inquiries on time.
• Ability to work with multiple stakeholders and collaborate with all levels of management internally and externally to strengthen partnerships.
• Strong networks with direct clients and digital agencies are required.
• Business acumen with a problem-solving attitude.

WHAT IS YOUR ROLE

As an Accounts Receivable Manager, you will be responsible for overseeing the accounts receivable process and ensuring the timely collection of outstanding balances for our clients across multiple brands. Your role is crucial in maintaining positive relationships with customers and optimizing the collections workflow to reduce delinquency rates. Additionally, you will serve as the main point of contact for legal firms engaged with the company for escalated accounts.

WHAT WILL YOU DO

• Collect on Client Invoices: Lead efforts to collect payments for monthly invoices, deposits, contract payments, etc., from clients and other affiliated brands. Ensure that outstanding balances are addressed promptly and professionally.
• Past Due Invoice Collection: Communicate with clients to collect past due invoices, using effective negotiation and communication skills to facilitate timely payments.
• Delinquency Reporting: Gather and report on past-due invoice ratios. Collaborate with leadership to develop strategies for reducing delinquency rates across all brands.
• Professional Communication: Maintain a professional and clear tone of voice when discussing confidential matters, such as payment and check information, while serving as the voice of the company.
• Coordinate with Other Teams: Collaborate with Feather Enterprise and Fernish B2B teams to collect payments for invoices processed outside of Feather's payment processor (Stripe).
• Team Development: Train, onboard, and develop new and existing team members to ensure a high level of service in the accounts receivable process.
• Escalation Handling: Address escalations from Customer Experience, Finance, and Sales Operations for disgruntled clients, working towards amicable resolutions.
• Delinquency Analysis: Analyze and report the delinquency rate of each brand, providing insights to leadership for strategic planning to improve collection efforts.
• Customer Experience Collaboration: Work closely with the Customer Experience team to ensure the highest quality of interactions with clients during the accounts receivable process.
• Legal Firm Liaison: Act as the primary contact for all legal firms engaged with the company for accounts receivable escalation accounts that require resolution beyond internal collections efforts.
• Management Reporting: Provide weekly management reports on the status of the total AR book, including week-on-week (WOW) and month-on-month (MOM) changes in accounts receivable values by age.
• Inside Sales Interface: Interface with inside sales teams across all brands to enhance the credit application process for both B2B and B2C clients. Provide recommendations on creditworthiness and acceptable levels of risk.
  Report CFGI (consulting) for the time being 
• Managing StayNTouch, billing system daily
• Working closely with members of other departments within Corporate Finance and across the company 
• Work with guest and customer service teams on inquiries related to billing matters. 
• interact and manage staff accountants that assist in the performance of recurring responsibilities (i.e., cash applications within the billing system, account reconciliations, journal entry preparation, etc. (specifically regarding revenue and related accounts such as AR, AR Clearing, Revenue, and Deferred Revenue)). 
• Review open accounts and send invoice reminders or new invoices
• Prepare month-end reconciliation 
• Prepare and record month-end journal entries  
• Collaborate with other departments and teams to support the organization’s financial management and decision-making.

• 4-6 years of experience developing a similar role.
• Leadership Skills: You possess strong leadership abilities and can guide and inspire your team to achieve their goals effectively.
• Accounts Receivable Expertise: You have a proven track record in accounts receivable and debt recovery, with a thorough understanding of best practices and strategies.
• Analytical Mindset: You can analyze data and generate valuable insights to improve accounts receivable processes and reduce delinquency rates.
• Communication: Your exceptional communication skills allow you to interact professionally with clients and internal stakeholders.
• Collaborative Approach: You are a team player and work well in cross-functional collaboration to achieve collective objectives.
• Problem-Solving: You are adept at handling challenges and resolving issues, particularly during escalations and difficult collection cases.
• Process Improvement: Your proactive approach to process improvement helps to identify areas for enhancement and optimization.
• Customer-Centric: You prioritize providing excellent customer experiences while ensuring payment compliance.
• Organizational Skills: You can manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
• Financial Acumen: You have a good understanding of financial principles and credit risk assessment.

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

1. Identify Emerging to Top Artist at the earliest stage

• Audit and Identify Emerging to Top Artists trends
• Monitor Believe and public tool analytics for talent detection
• Build partnerships with a network of talent detection third parties

2. Qualify Artists Services expectations, career projects and releases plans

• Carry out meetings with prospective clients to pitch our services and follow up through to offer negotiations
• Present deals to your local internal team and coordinate with Head of Artist Services to validate deal offers
• Able to close the key deals until final contract signing with the support from central legal team.
• Coordinate the artist handover to the marketing & project managers team

3. Identify market trends and market dynamics and report to the management

• Build strong relationships with artists, management and the local industry
• Analyse the impact of spend and structure of artist offers