LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position:  Technical Project Manager/Product Development Manager

Working Hours:  Flexible; a few hours overlapping with 9am-5pm EST

Salary Range:  1,500 - 2,000 USD

Company Overview 

The company is formed in 1994, they are a technologically advanced international digital media group specializing in motor racing content offering 22 editions in 15 languages, 24 hours a day, seven days a week.

About the role:

The Product Operations Lead is a strategic role within the Product Management, design, and engineering team, focused on driving impactful product development processes, tools, and systems that enable the delivery of high-quality media products. The primary goal is to create and maintain operational excellence that significantly contributes to the product's success in the market. Reporting directly to the Chief Product Officer, this role requires a blend of analytical prowess, process improvement acumen, and a consultative approach to internal operations.

Duties and Responsibilities 

Impact-Driven Process Optimization: 

•  Innovate and enhance product development processes to maximize impact on product quality, customer satisfaction, and business outcomes. 
• Implement agile methodologies and CI/CD practices with a focus on measurable improvements in speed to market and product performance. 
• Define and track metrics and KPIs that directly correlate process efficiencies with product success in the market. 

Strategic Tool and System Management: 

• Lead the strategic selection and management of product management tools to ensure they provide substantial value and drive impactful results. 
• Streamline system integrations to foster seamless product development operations. 
• Conduct training sessions and create documentation to ensure high adoption and effective use of operational tools, emphasizing their impact on product success. Collaborative Consulting: 
• Employ a consultative approach to facilitate collaboration across product, design, and engineering teams, ensuring alignment with the organization's vision and impact goals. 
• Offer strategic consulting to integrate product operations with marketing, sales, customer service, and other departments, enhancing the product's market position. 
• Serve as a change agent, leveraging consulting experience to guide teams through operational transformations that increase product impact. Resource Planning and Allocation for Maximum Impact: 
• Align resource planning with the organization's impact objectives, ensuring optimal allocation to key initiatives. 
• Monitor resource utilization against impact-driven goals, adjusting plans to enhance product outcomes.

Reporting and Impact Analytics: 

• Develop reports that provide insight into how product operations influence key business metrics and long-term strategic impact. 
• Utilize data analytics to uncover opportunities for increasing the effectiveness and impact of the product portfolio. 

Risk Management and Compliance with an Eye on Impact: 

• Proactively manage operational risks with consideration for their potential impact on product success and business objectives. 
• Uphold compliance standards while seeking ways to turn regulatory constraints into opportunities for product differentiation and impact. 

● Bachelor’s degree in Business Administration, Engineering, Computer Science, or related field; Master's degree preferred.

● Minimum of 5 years of experience in product development, with at least 2 years in a product operations leadership role. (open to meeting someone with less experience as long as they meet all the other requirements)

● Consulting experience in business or technology with a proven ability to drive operational improvements and organizational change.

● Strong grasp of the media industry with an emphasis on creating impactful product strategies.

● Demonstrated success in implementing process improvements with quantifiable impacts on product performance.

● Proficient in agile methodologies with a thorough understanding of product management principles and their influence on business impact.

● Exceptional analytical, strategic, and problem-solving skills.

● Robust leadership capabilities with experience in guiding cross-functional teams toward a common impact goal.

● Agility in navigating fast-paced and dynamic environments.

Working Conditions:

● The role requires frequent cross-departmental collaboration and may involve travel to engage with teams, stakeholders, and industry events.

Salary: P140,000- 180,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 05:00 PM AEST)

What are we looking for?

Skills Required:

• At least 7 years of relevant experience
• Experience in Laravel, PHP, Blade, Vue.js development is a must
• Experience in Test driven development PHPUnit
• Experience in Bitbucket/ Gitlab, Jira, Confluence, MSSQL/MySQL
• Portfolio of work demonstrating your skill set

Nice to Have:

• Strong interpersonal skills required to effectively communicate.
• Proactive developer who likes to lead from the front and drive ideas and delivers excellent results via careful attention to detail, reliability, and flexibility.

What will you do?

• Design and develop software products for NDIS and community service providers.
• Work within a cross functional team to develop and maintain our in-house software. Help make and implement technical decisions for all products developed by the team.
• Delivers excellent results via careful attention to detail, reliability, and flexibility.
• Keep up with the latest technologies and best practices.

Join the awesome team and enjoy these benefits & perks:

• Work from home setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is based in AU and is providing End-to-End NDIS Software. Their product is a cloud-based software specifically designed for supporting service delivery in the community care, aged care, and NDIS disability sectors.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P100,000 to P140,000 (Monthly Package)

Schedule: Monday – Friday (8:00 AM - 5:00 PM AEST)

What are we looking for?

Skills Required:

• 3 years of experience with AWS certificate
• Experience In cloud computing
• Can spin up/down environments.
• Ongoing management and support of AWS environment/s
• Lead project tech to develop AWS offering

Nice to Have:

• SaaS product experience is a plus.
• Supply chain experience is a plus
• WMS experience is a plus

What will you do?

Join the awesome team and enjoy these benefits & perks:

• Homebased work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client based in Australia deliver world-class supply chain solutions across the APAC region. Their experience comes from the successful delivery of solutions across 3PL, FMCG, retail, warehousing, and transport. With a talented team of highly skilled, technically advanced and operationally experienced consultant which all share fabric of service, commitment and excellence.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

SUMMARY OF JOB DESCRIPTION

The Compliance Manager assumes a pivotal role, ensuring the security of the company’s information and adherence to security policies, regulatory requirements, and industry standards. Responsibilities encompass managing PCI DSS compliance, conducting risk assessments and mitigation of potential risks, as well as overseeing compliance initiatives. Collaborating with cross-functional teams, this person shall align security strategies with business objectives, fostering a culture of heightened security awareness. The candidate should have a good grasp of information security and risk management concepts and must be able to correlate these to the needs of the company. Being able to communicate effectively with business and technical people and having a robust understanding of the business, fintech industry, and its regulatory requirements is vital to this role.

JOB DESCRIPTION:

Set the information security and compliance strategy roadmap and align with the overall business strategy and objectives

Establish, maintain and implement information security policies, procedures and guidelines

Monitor and manage PCI DSS compliance by ensuring timely resolution of issues and completion of all necessary activities

Liaise with the auditors/PCI QSA and internal teams during audits and gather evidence

Ensure compliance with regulations under BSP, data privacy and payment carda brands

Maintain an information security awareness program which include conducting information security trainings and awareness campaigns within the company

Monitor the company’s cybersecurity risk profile by performing risk assessments and recommending appropriate mitigation measures

Monitor for potential security incidents and participate in the incident response

Stay updated on the latest security threats and vulnerabilities and ensure that the internal network and applications are secured

Advise the management and be the focal point of concerns regarding information security and data privacy

Provide support in projects and other security endeavors from time to time

• EDUCATION Bachelor's degree in IT or related field (e.g. Information Management, Computer Science, Accounting, or equivalent)3-5 years of experience in cybersecurity, GRC (Governance, Risk and Compliance) or IT auditing, preferably with 2 years in a managerial or supervisory roleBackground on the fintech or banking sector with solid understanding of relevant regulations under the BSP, AML, payment card industry and the Philippine Data Privacy ActEXPERIENCEComprehensive knowledge on PCI DSS requirements and has direct experience on managing or assisting in PCI DSS auditsKnowledgeable on various security/risk management standards and frameworks (e.g., ISO 27001/31000, NIST CSF) and performing risk assessmentsKnowledge or experience in management of security functions including network security, application security, vulnerability management, incident response, disaster recovery, etc.Excellent oral and written communication skillsStrong analytical and problem-solving skillsIT security certifications and trainings (e.g. CISSP, CISA, CISM, PCI DSS, CPISI, etc.) an advantage, but not mandatory.

Position : Social Media Marketing Manager

Holidays : US or PH Holidays

Salary Range : 800-1200 USD/month

Working Hours : M-F, flexible but needs to be available EST (client usually works as early as 3am-6am EST)

Main Responsibilities

• Assist with planning, scheduling, and management of organic content calendar (daily)
• Oversee organic content redistribution across all social media platforms (daily)
• Twitter / X
• LinkedIn
• Threads
• Instagram
• Facebook
• Pinterest
• YouTube
• Oversee audience engagement across all social media platforms (daily)
• Replying to comments on my posts
• Leaving comments on other people’s posts
• Track organic content performance across all social media platforms (daily)
• Upload & schedule email newsletters (weekly) - Mon/Wed/Fri
• Track email newsletter performance (weekly)
• Attend team meeting on Mondays at 11 AM ET (weekly)
• Attend 1-on-1 meeting @ date TBD (weekly)
• Analyze organic content performance to identify new trends and opportunities (weekly)
• Report on organic content performance across all platforms, along with best-performing posts & formats (weekly)
• Report on organic content performance across all platforms, along with new trends, opportunities, and best-performing posts & formats (monthly)
• Design and build out new opt-in pages, landing pages, and sales pages (as needed)
• Create new images, diagrams, slide decks & other visual assets in Canva (as needed)
• Set up & implement new email automations (as needed)
• Set up & implement new software tools & tech integrations (as needed)

Tools to use 

• Social Media Platforms
• Canva
• Asana
• Slack
• Google Workspace
• Notion

• At least 1-3 years of experience
• Familiarity with various social media platforms
• Some experience with tools like Asana, Slack, Google Workspace, and Notion

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Business Development Manager

Working hours: Monday - Friday, 8 AM - 4 PM GMT / 4 PM - 12 MN PH Time

Holiday/s: PH Holiday + 10 days paid leave

Salary Range: $1,200 - 1,800/month (can be up to $2,000 for exceptional candidates)

About the company:

The company is a tool safety company focusing on compliance with a range of products for both the distribution and end-user markets.

Part of our growth plans includes a full range of projected safety lighting for use in production and industrial facilities across the UK to reduce the accidents that occur within warehouses and on sites where forklifts and people share the same space.

The decision-makers for purchasing such solutions are normally the Health and safety director or the operations director.

Duties and responsibilities:

• Conduct market research to identify suitable target customers
• Contact them by telephone to introduce the company/products.
• Build and nurture strong relationships with key decision-makers in the industry, manufacturing storage, and distribution industries.
• Actively prospect, pitch, and warm up leads for the senior consultants to take forward
• following a site consultation you will produce the quotation and monitor all followup
• Prepare and deliver persuasive sales presentations, proposals, and contract negotiations tailored to the needs of clients.
• Track and analyze market trends, competitor activities, and customer feedback to identify opportunities for innovation and improvement.
• Collaborate with the customer success team to ensure a smooth onboarding process and ongoing support for educational clients.

• Bachelor's degree in Business Administration, Education, or a related field.
• An MBA (Master of Business Administration) is a plus.
• Proven track record (5+ years) of success in business development or sales.
• Proficient in using CRM software (Hubspot preferred) and other sales productivity tools.
• Excellent English-speaking communication, negotiation, and interpersonal skills with the ability to engage with customers effectively.
• Passion for safety and a deep understanding of the challenges and opportunities in the industrial sector.
• Self-motivated with a proactive and results-oriented mindset.
• Ability to work independently as well as collaboratively in a team environment.
• Exceptional organizational and time management skills with the ability to prioritize tasks effectively.

10 days paid leave + PH Holiday

If you're looking to build your career in an exciting, challenging, and yet fun and rewarding working environment, this is your sign!

Join us; apply now!

We are looking for a Clinical Quality Control Specialist! As a Clinical Quality Control Specialist, you will be responsible for handling the end-to-end monitoring and inspecting the clinical research protocols subject's chart. As a Clinical Quality Control Specialist, you are also responsible for:

• Generating missed visits and out-of-window reports daily
• Closely coordinate with the onsite team
• Ensure that the visits are scheduled and appropriate documentation is captured within the source.
• End-to-end monitoring of the subject's chart from screening up until the end of treatment
• Make modifications and improvements to the data or reports
• Ensuring that the organization's output is accurate in order to meet established quality standards
• Produce, evaluate, and validate audit reports which will be discussed with the superiors.

What were looking for

• Working knowledge of tools, methods, and concepts of Quality Control or Clinical Research
• Solid knowledge of relevant regulatory standards
• Good communication skills, both verbal and written
• Excellent data collection and analysis skills
• A keen eye for detail and a results-driven approach
• Ability to work in a team-fostered environment.
• Ability to prioritize and organize work in a multitasked environment..
• Ability to maintain the highest level of confidentiality.
• Thorough knowledge of quality control standards and testing methodologies
• An experience as a Clinical Research Associate or Clinical Research Officer (CRA/CRO) is a plus!

• Government-mandated contributions: SSS, Philhealth, PagIBIG
• 13th month pay: computation is based on the basic salary of the employee
• Attendance Incentive: bi-monthly incentive for employees with perfect attendance
• Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (Power and Internet Allowance, Meal Allowance, Rice Allowance, Clothing Allowance, Laundry Allowance, and/or Medical Cash Allowance)
• Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
• Leave Conversion: maximum of 10 unused leave credits may be converted into cash
• Special Leave Privileges: birthday occasions, client-initiated leaves
• Healthcare Benefit with one (1) dependent
• Life Insurance
• Funeral Assistance: Php 5,000
• Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES!!

Position:  Project Manager - Admin Assistant

Working Schedule:  Mondays to Fridays, 9:00 AM - 5:00 PM CST | 11:00 PM - 7:00 AM PHT
Salary Range:  $900 - 1500 / Monthly 

ABOUT THE ROLE:

We are seeking a highly organized and detail-oriented Project Manager to join our team and support our operational staff in managing and executing projects efficiently. The ideal candidate will play a crucial role in enhancing communication, organizing project information, and assisting in various administrative tasks.

RESPONSIBILITIES:

• Collaboration: Collaborate with various departments to facilitate effective communication and workflow.
• Project Communication: Receive and manage all project-level communication to ensure an additional layer of checks and balances.
• Scheduling: Efficiently manage and coordinate schedules, appointments, and meetings for executives and team members. Process scheduling for all team members on a central calendar so all team members may have visibility, including organizing project-specific recurring meetings and team meetings. Assist with scheduling for the executive leadership team on all meetings, business travel, and coordination on individual ELT calendars.
• Project Tracking: Support project management activities, including tracking timelines, deadlines, and deliverables. Communicate with respective project managers on upcoming deadlines and deliverables to ensure we are on time and within budget.
• File Organization: Assist in organizing and maintaining files, documents, and other records. Make recommendations to improve organization & guide team members on how/where to find project material. Organize all project information into respective DropBoxes, ShareFiles, and Monday Folders for easy reference by the entire team. Organize company and project-specific records for the executive team.
• Executive Support: Maintain individual folders for executive team members, providing seamless access to relevant information.
• PR/Marketing Assistance: Assist the CEO in PR and marketing efforts to contribute to the overall success of our projects.
• Inbound Inquiries: Handle and respond to inbound inquiries promptly and professionally.
• Meeting Support: Act as a scribe during team meetings to ensure comprehensive documentation of discussions and completion of action items.

Minimum Requirements:

QUALIFICATIONS:

• At least 2-3 years of experience in the role
• Good to Excellent communication skills both written and verbal.
• Proficient in office productivity tools (e.g. Google Workspace, Zoom, Microsoft 365, etc.)
• Knowledge in using Dropbox, Monday.com, ShareFiles, and any other project management tools.
• Someone who embodies values and demonstrates resilience, confidence, and initiative.
• Tech-savvy with the ability to work with digital tools, communication platforms, and project management tools. 
• An individual prepared to take on various roles and effectively manage extra responsibilities.

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed

Position: Social Media Manager

Working Hours: Flexible with overlapping hours in Central Standard Time

Salary Range: 900-1300 USD

Duties and Responsibilities:

• They would start with posting daily for 20 social media accounts. The number of posts and accounts would scale up as systems and skills are refined. 
• They would engage with the audience by liking posts, and responding with gifs and pre-approved phrases.
• (We will provide all of the photos.
• We may provide some of the copy, but they should be expected to create that themselves the vast majority of the time.)

Requirements:

• With at least one year of experience. We would like to see some of the accounts that they've managed.
• who is Good with communication skills
• who is fluent in English 
• who is a self-starter, reliable, responsible, and professional 

Holiday : TBD

Position: Website and CRM Manager

Work Hours (Client): Mondays to Fridays 9AM - 5PM Pacific Time

Work Hours (MNL): Mondays to Fridays 1AM to 10AM PHT

Pay Range: $1000 - $1800/month

Company/Client Overview:

The client is a leading review platform dedicated to providing comprehensive and user-friendly resources on hearing aids and hearing health. Their website, powered by Webflow, offers in-depth editorial content, comparative analyses, interactive tools like hearing tests, and audio files for side-by-side hearing aid comparisons. They are committed to improving hearing health through accurate, up-to-date information and advice.

About the Role:

Their CRM, powered by Hubspot, keeps the community engaged with educational content and support. They are seeking a skilled Website and CRM Manager with a passion for SEO and content management to implement our website's day-to-day operations

Duties and Responsibilities:

• Update the site to improve its health (tags, structure, image compression etc)
• Input important data (prices, reviews, content)
• Track site rankings on Google and identifying opportunities for improvements (we use Ahrefs for tracking)
• Monitor Hotjar, Looker Studio and Google Analytics for user experience issues or opportunities
• Manage and create Hubspot workflows (content will be authored by our team)
• Track email performance and make suggestions to increase email engagement
• Input and format blog posts written by our head audiologist
• Contributing to brainstorms related to new features and content (based on what we are seeing)
• Work closely with the founding team to determine weekly and monthly priorities (manage up effectively)
• Collaborate with our development agency to manage projects and update website sections.
• Comfortable using Webflow and Hubspot (with training). 
• Should be curious with a passion to figure things out and improve our overall offering. 
• Should have a strong understanding of SEO best practices, and be capable of driving user engagement through effective content management. 
• Should have a foundational understanding of CRM flows and best practices.

• 2+ years of experience as a Website and CRM Manager
• Proven experience in website and CRM management
• Proficiency with Google Analytics, Looker Studio, and other SEO tools
• Familiarity with Hubspot and Webflow
• Familiarity with digital tools and digital marketing
• Strong understanding of SEO, content management
• Excellent project management skills and the ability to work with cross-functional teams
• Strong attention to detail and the ability to manage multiple projects simultaneously

We are looking for an experienced Country Manager Philippines to join our international B2B brand RateHawk, develop our business and make the travel world better together!

Job Responsibilities:

• Daily team management to achieve planned financial results of the division;
• Monitoring and analysis of staff KPI results;
• Organization of search for and signing up of new business partners, as well as developing current partners and holding negotiations with them;
• Helping the team to manage key partners;
• Hiring and training staff;
• Involvement in designing and implementing the division’s marketing plan;
• Market research, analysis and forecasting.

Key Qualifications:

• Successful experience of managing a team (sales managers or account managers) of at least three years;
• Professional experience in the travel industry;
• An understanding of tourism and the main online booking systems;
• Excellent communication skills;
• Strong organizational and management skills;
• An ability to quickly grasp the features of new markets;
• English and Tagalog speaker.

We Offer You:

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Remote work format and a flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Social Media Manager

Working hours: Monday-Friday, 9 AM EST

Holiday/s: US & PH Regular Holidays

Salary Range: $800 - 1,000/month

About the company:

We bring Craft Cocktails to events & Host Cocktail Classes. 

Duties and responsibilities:

● Post and Schedule photos & videos on.. 

○ Instagram 

○ Facebook 

○ LinkedIn 

○ TikTok 

○ YouTube 

● Track and measure analytics 

● Create weekly, monthly, and quarterly content campaigns 

● Manage Engagement 

● Schedule our Cocktail Classes 

● Willing to take on any other Social Media & Admin related tasks as needed 

• Has worked as a social media manager for established brands before
• Ability to Post, Schedule, and Track analytics on Social Media

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Position: Property Manager

Working Hours: Monday to Friday, 9:00 AM to 5:00 PM EST (10:00 PM to 6:00 AM Philippine Time

Salary Range: $1500-2000 per month

About the role:

Candidate for this position must be extremely organized, methodical, diligent and have experience with Property Management and Leasing in New York City. This is a high-level position with a focus on administrative responsibilities. This person must be self-motivated, must have good judgment, common sense and be able to speak to tenants, vendors, attorneys, and ownership.

This position requires HUGE attention to detail. This person must respond to e-mails and phone calls at a rapid pace and be able to operate in an incredibly busy environment. We are looking for somebody who has a background with fair market leasing, rent stabilized leases, DocuSign, calendar invites, violations, maintaining organized electronic and physical files for tenant files and legal. We would like someone who is familiar with leasing procedures and overseeing all aspects of the move-in and move-out process. This person will be the tenant’s go-to person for all questions and concerns during their tenancy. This role encompasses many high-level administrative responsibilities not just limited to leasing.

Responsibilities:

Tenant Relations

• Maintain high customer service standards. Promptly respond to all resident requests within 24 hours during regular office hours from Monday-Friday, and work with residents and maintenance to minimize and resolve resident problems and complaints.
• Manage all work orders – from dispatching maintenance to completion of each work order, property manager must ensure all work orders are completed in a timely manner and that the resident is satisfied. Must be able to prioritize the urgency of work orders and requests, as well as follow up after completion.
• Must be reachable and responsive after office hours via email to help manage emergency building issues (this happens occasionally – i.e. if there’s a big storm).
• Communicate clearly and effectively with residents, other employees, vendors, supervisors and ownership in written and verbal form.
• Should have a basic understanding of rent charges, lease issues and other landlord-tenant matters.
• Distribute all building related community-issued notices (i.e., bad weather, emergency, access, notice of new ownership, new policies, etc.)

Leasing/Management

• Leasing – have a basic understanding residential and commercial leases.
• DHCR – must have an understanding of rules and requirements
• Coordinate and complete move-ins, move-outs, apartment turnovers in a timely fashion, management welcome packages
• Maximize resident renewals and manage the lease renewal program for fair market and stabilized tenants – maintain a lease renewal overview
• Leasing - work closely with the Legal Department concerning non-payment, eviction and collection cases

Administration

• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
• Ensure compliance with local laws, inspections, tests, etc. for each property.
• Coordinate building inspections, access for construction, etc. by obtaining permission to enter units
• Ensure all property management invoices are reviewed and either approved or sent back to the vendor for further clarification and/or changes
• Establishing and maintaining files and records, reports and systems needed to effectively manage the properties according to policies and procedures established by the company
• Manage property violations and work with specialists to remove violations
• Upon acquisition of a new property, need to contact tenants, transfer all utilities, collect all relevant information about the property and ensure all vendor contracts are in place

• Must have Real Estate Building managing experience.
• Must be able to work and multi-task in a fast-paced environment
• US experience strongly preferred
• Very strong organizational skills, physical and electronic filing management, prioritize critical deadlines
• Personable, understanding of client/customer service – be able to build rapport with tenants and work with a variety of personalities
• Well-versed in handling lease contracts and the leasing process (our leasing is in-house)
• Experience with Rent Stabilized Properties is a plus

TBD

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

WHAT YOU WILL DO:

• Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.

• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results.

• Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.

• Influences business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.

• Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc.

• Identifies and documents business strategies, objectives and drivers.

• Analyzes and documents business processes and metrics, and identifies improvement opportunities.

• Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/ROI.

• Re-engineers processes to deliver greater effectiveness and efficiency.

• Identifies/documents how applications and systems interact to support business processes.

• Assesses, applies and projects the impact of system changes on users and internal and external clients or stakeholders.

• Uses knowledge of systems and industry requirements to develop or modify complex information systems.

• Writes test plans and test cases to ensure changes which are made to the application meet client needs and that application integrity is maintained.

• Conducts a variety of tests such as system, integration, readiness, and acceptance tests. Ensures that the changes made by programmers are correct. Conducts tests using client data to be certain client needs will be met. Verifies through testing that changes made by programmers to one part of the application do not impact other parts. Reports and reviews testing results.

• Trains internal employees or external clients on changes, new systems or new procedures. Conducts one-on-one or classroom training depending upon the size or desire of the audience.

• May mentor, guide, advise and or check the work of less experienced Business Systems Analysts.

• Considers the business implications of the application of technology to the current business environment.

• Performs other related duties as required.

WHAT YOU WILL BRING:

• Must have skills/experience: Solid experience in Business / Systems Analysis and ServiceNow domain experience

• Nice to have skills/experience: Banking domain experience

• 5-8 years relevant work experience

• Hybrid setup and must be willing to report to the office twice a week. Office location is Ecoplaza Bldg, Magallanes, Makati City

• Must be willing to work on a night shift (9:00pm to 6:00am Manila Time - Weekdays)

• College Undergraduates and Non-Bachelor Degree holders with relevant skills/experience are welcome to apply

• Knowledge of FIS’ products and services (trainings and orientation will be provided)

• Knowledge of financial services industry

• Knowledge of end-to-end systems development life cycles (i.e., waterfall, iterative and other modern approaches to software development)

• Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.

• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients

• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization

• (e.g., executive, management, individual contributors)

• Willingly shares relevant technical and/or industry knowledge and expertise to other resources

• Excellent analytical, decision-making, problem-solving, team, and time management skills

• Ability to persuade and influence others on the best approach to take

• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

• Is resourceful and proactive in gathering information and sharing ideas

WHAT WE OFFER:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

U-BIX Corporation is seeking an experienced Accounting Manager to oversee and manage the accounting functions for our affiliate, Bravo Best. The Accounting Manager will ensure the accuracy and integrity of financial information, adherence to accounting standards and company policies, and timely reporting.

Responsibilities:

• Manage and supervise the day-to-day accounting operations of Bravo Best
• Ensure accurate and timely recording of financial transactions
• Prepare and analyze financial statements and reports
• Coordinate with external auditors for the completion of audits and preparation of financial statements
• Provide guidance and support to the finance team on accounting matters
• Collaborate with cross-functional teams to improve financial processes and controls
• Ensure compliance with relevant laws, regulations, and accounting standards
• Manage the cash flow and working capital of Bravo Best

Requirements:

• CPA license is required
• Bachelor's degree in Accountancy or related field
• At least 7 years of experience in accounting, with at least 2 years in a managerial capacity
• Strong knowledge of accounting principles, standards, and practices
• Proficiency in Microsoft Office applications and accounting software
• Excellent leadership and communication skills
• Attention to detail and accuracy
• Ability to work independently and collaboratively

• CPA license is required

• Bachelor's degree in Accountancy or related field

• At least 10 years of experience in accounting, with at least 2 years in a managerial capacity

• Strong knowledge of accounting principles, standards, and practices

• Proficiency in Microsoft Office applications and accounting software

• Excellent leadership and communication skills

• Attention to detail and accuracy

• Ability to work independently and collaboratively

FINANCE

• Monitors, analyzes and reports periodical actual financial performance in comparison to budget submitted to senior management
• Provides financial advisory support on business, brand and financial plans
• Analyzes overall financial results and determines underlying reasons for any deviation which will be raised to functional heads for appropriate action
• Proposes and drives cost saving initiatives to businesses/functions
• Develops financial plans using business valuation tool, for strategic investments/ divestments for management approval
• Establishes financial model with banks, treasury, taxation and controlling in order to ensure optimum cash flow, financing cost and capital employed at competitive rates
• Establishes and oversees maintenance of controls over cash flows and payments authorization to safeguard corporate assets.
• Establishes a system of internal controls and oversees implementation and monitoring
• Oversees and aligns accounting and financial systems
• Drives identification and implementation of revisions / improvements to internal financial systems and procedures
• Oversees coordination and monitoring of compliance implementation and activities
• Assist in the development of systems to provide monitoring and enforcement of policies for all financial activities
• Leads the implementation of financial policies, systems and procedures; facilitate in providing support for financial management oversight, analyze budgets, preparation financial reports, assist in making recommendations to management on budget expenditures and maintenance contract standards
• Establish work priorities and ensure deadlines are met and procedures followed
• Assures protection for the assets of the business through internal control
• Provides financial, fiscal and accounting advice, direction and leadership to senior management
• Ensures compliance with tax regulations and generally accepted accounting practices
• Oversees structuring, drafting, negotiating and closing of commercial transactions
• Ensures support on commercial disputes/litigation management and develops risk mitigation strategies

ACCOUNTING

Leads, direct and final checking on the following:

• Journal Entry
• COGS/Inventory Value
• Inventory balance of distributor
• Sale by Products – Shipments and local
• Budget Control – Analysis and basic reporting
• Statutory ACC – Journal entry/ reporting
• Budgeting & Forecasting System (FUSION)
• Review financial analyses, summaries, management reports and other special reports as required, and submits to RHQ and LTD the reports to wit:
• Accounting Report
• Consolidation Package
• Inventory Information, Balance & Movement
• Sales Report
• Bank Balance information
• Cash Flow Forecast

TEAM MANAGEMENT

• Builds an effective team committed to delivering stretch targets and achieving both short-term and long-term business objectives.
• Provides clarity on the goals and objectives to be achieved by the team.
• Ensures development of skills and abilities through ongoing feedback, coaching and training/development opportunities
• Oversees and drives overall performance management and talent management of the team.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Business Development Account Manager

Work Hours: M-F; 8:30 AM-5:30 PM EST/9:30 PM-6:30 AM PH Time

Salary: 1,000-1,500 USD per month

Duties and Responsibilities:

Account Management, Business Development, and Admin tasks

• Identify and qualify the leads that will be provided.
• Reach out to new and existing leads and schedule meetings.
• Management of LinkedIn leads.
• Serve as the direct contact for clients.
• Be involved and participate in client meetings.
• Other administrative tasks, like responding to emails, managing and updating CRM, and creating proposals and presentations in PowerPoint).

• At least 1 year of previous experience in the role or similar.
• Sets goals and reports back progress towards goals.
• Excellent proficiency In English both written and verbal.
• Familiarity with HubSpot and MS Office Tools.
• Can work independently and with minimal supervision.
• Comfortable in a client-facing role.

SEARCHING FOR INDIVIDUALS OF FILIPINO NATIONALITY AND CANDIDATES

Job Title: Property Manager

Work Hours: M-F, Flexible (overlap at least 4 hours between 9am-5pm) EST

Pay Range: $900 - $1,500/month

Support Shepherd is seeking a dedicated and experienced Property Manager to join our team. As a Property Manager, you will be responsible for overseeing the day-to-day operations of our properties, ensuring tenant satisfaction, and maximizing property performance.

We are seeking a highly motivated and experienced Property Manager to join our team. The Property Manager will be responsible for overseeing the day-to-day operations and maintenance of our real estate portfolio, ensuring tenant satisfaction, and maximizing property value.

Responsibilities:

Tenant Relations: 

• Manage tenant inquiries, concerns, and requests promptly and professionally. 
• Ensure a high level of tenant satisfaction through effective communication and problem-solving. 

Property Maintenance: 

• Coordinate and oversee property maintenance, repairs, and renovations as needed. 
• Regularly communicate between tenants and maintenance staff to ensure maintenance is performed timely and effectively. 

Leasing and Marketing: 

• Advertise and market vacant units to attract and retain tenants. 
• Screen prospective tenants, conduct background checks, and execute lease agreements. 

Financial Management: 

• Prepare and manage property budgets, including rent collection and expense tracking.
• Ensure timely payment of property-related bills and invoices. 

Compliance and Legal: 

• Stay updated on local, state, and federal housing laws and regulations. 
• Ensure properties are in compliance with all relevant codes and regulations. 

Reporting: 

• Provide regular reports to senior management on property performance and financial status. 

Team Management: 

• Oversee maintenance and administrative staff as needed. 
• Collaborate with the development team on property improvement projects.

• 1-3 years of property management experience

• Excellent communication and customer service skills
• Strong problem-solving skills and attention to detail
• Ability to create more efficient systems & processes

Nice to have:

• Proficiency with rent manager
• Accounting experience

TBD

• This person is responsible for managing the Accounting functions and operations of U-Bix affiliate, ensuring the accuracy and timeliness of financial information, ascertaining the propriety of financial transactions in conformity with accounting standards, company policies and procedures.
  
• Responsible for providing support the operations of the Affiliates in the areas of financial control, financial reporting, general and payables accounting budgeting, cost accounting and taxation.
  
• Responsible for managing external audit engagement and coordination completion and filing of audited financial statements and statutory financial reports.
  
• Coordinates closely with U-Bix Treasury for efficient management of Affiliates' cash to ensure timely payment of financial obligations and maintaining adequate cash required for operations.
  
• Coordinates closely with U-Bix Tax team for efficient management of Affiliates' tax obligations to ensure accurate and timely filing and payment.
  

• Must be a CPA
  
• Must be a graduate of Bachelor's Degree in Accountancy
  
• Must have at least 10 years relevant experience, at least 2 years of which are in managerial capacity
  
• With advanced knowledge in general accounting, financial planning and analysis
  
• Proficient in Microsoft applications
  
• Knowledgeable in automated accounting systems
  
• Proficient in the preparation of management reports and presentations
  
• With excellent leadership skills
  
• Highly proficient in problem-solving and decision-making
  
• With with good financial reporting and analysis background

Position                           : Office Manager

Working Hours           : US Business Hours

Holidays                     : US or PH Holidays

Salary Range                        : USD 1000-1500

About the Company

The company is a brand activation platform to discover unique experiential brand partnerships and sampling opportunities for your target audience.

About you

As the Office Manager, you will be the linchpin of our daily operations, ensuring seamless coordination across various departments. You will play a vital role in supporting our human resources function, managing employee records, aiding in recruitment processes, planning company activities that help build a strong culture, and serving as a primary point of contact for staff inquiries. This role will help to maintain the company's operational efficiency by helping to manage administrative tasks such as scheduling for company executives and assisting with ad hoc tasks as needed.

As the organizational backbone of our team, your efforts in managing these essential tasks enable the rest of the team to focus on their core responsibilities. In this role, you directly contribute to the growth and success of our company, creating an environment that fosters efficiency and productivity.

Main Responsibilities

• HR: Managing employee records, kick-starting the recruitment processes, addressing staff inquiries, overseeing onboarding and offboarding, ensuring performance reviews are completed on time, maintaining the company handbook, overseeing benefits renewals and benefits management, overseeing compliance with state and federal regulations, and other general HR-related tasks
• Administrative Support: Manage daily administrative tasks including scheduling meetings, booking travel, buying gifts, maintaining records, and assisting with research/lead generation projects
• Communication Facilitation: Act as a point of contact between different teams and external partners.
• Document Management: Prepare, organize, and store documents and reports.
• Event Coordination: Help in organizing company virtual events and our bi-annual in-person retreats in different cities
• Research and Reporting: Research as needed and prepare reports on various topics relevant to business operations.

• Bachelor’s degree in Business Administration, Human Resources, or a related field.
• At least 2 years of experience in human resources, preferably in a remote setting
• At least 2 years of experience in an administrative or assistant role, preferably in a remote setting
• Excellent Communication: Strong English both verbal and written communication skills.
• Human Resource: Previous experience working in HR completing similar tasks
• Organizational Prowess: Exceptional organizational and time-management skills with previous project management experience (we use Asana)
• Technological Proficiency: Proficiency in MS Office, Google Suite, and virtual communication tools.
• Problem-Solving Skills: Ability to solve problems creatively and effectively.
• Multitasking: Capable of managing multiple tasks with attention to detail.
• Cultural Sensitivity: Ability to work effectively in a multicultural, international remote work environment.
• Discretion and Confidentiality: Must maintain a high level of confidentiality.

• Ability to work where you want with a fully remote team
• Competitive salary
• Opportunity to join a startup and directly impact it’s growth
• Unlimited paid time off
• Ability to get promoted and grow within the organization
• Ability to work directly with the company founders and management
• Company annual education stipend that promotes employee career development
• Company annual health, wellness, and events stipend that promotes employee wellbeing
• Bi-annual company retreats that the company covers costs for in different locations to meet, strategize, and do fun activities

Salary: P50,000 - P80,000 (Monthly Package)

Shift: Mid (8:00 AM - 5:00 PM GMT)

What are we looking for?

Skills required:

• At least 3 years of experience in an IT Support Engineer role
• Skilled in supporting Microsoft Technologies (O365, Active Directory, Azure, etc.)
• Windows and/or Linux server administration experience, and virtual machines
• Networking Experience (Cisco, Mikrotik, Draytek)
• Storage and Backup

What will you do?

• The position available is to become a 1st or 2nd line IT support engineer.
• You will be predominately servicing client needs over the telephone or via remote control software.
• You will report to the helpdesk team leader and be responsible for managing your own ticket queue ensuring all support issues are dealt with professionally and within SLA.

Join the awesome team and enjoy these benefits & perks:

• Hybrid Work Setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our UK client is one of the well-known provider of high-level IT support services to both the SME and Education sectors since 2004.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Company Background

The company is dedicated to empowering Canadian Founders on their growth journey. They specialize in securing non-dilutive grants, ranging from a few thousand to several million dollars, providing vital financial support without compromising ownership. Their mission is to break down financial barriers, offering tailored assistance that allows founders to scale operations, implement strategic initiatives, and drive innovation. With a commitment to transparency, innovation, and impactful results, they serve as a dedicated partner, navigating the grant landscape to help Canadian entrepreneurs thrive.

Role Overview

The Operations Manager role is to implement the right processes and practices across the organization. The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to find ways to increase the quality of customer service and implement best practices across all levels. Ultimately, we trust you to help the client remain compliant, efficient and profitable during the course of business.

Responsibilities

• Execute and manage cold email campaigns with a focus on achieving a minimum 10% reply rate.
• Demonstrate expertise in cold emailing, including sending a high volume of emails daily using automated software.
• Build and optimize systems to enhance the efficiency and effectiveness of cold email outreach.
• Display strong technical proficiency and a knack for utilizing technology to streamline operations.
• Conduct thorough research to identify target audiences, ensuring campaigns are targeted and impactful.
• Exhibit resourcefulness and autonomy in implementing and improving cold email strategies.
• Work with a high sense of urgency, delivering timely and impactful results.

• Proven success in implementing cold email campaigns with a minimum 10% reply rate.
• Extensive experience in sending thousands of emails daily using automated software.
• Tech-savvy with the ability to build and optimize systems for efficient operations.
• Familiarity or experience working with AI tools.
• Demonstrated ability to conduct thorough research and identify target audiences.
• Resourceful and autonomous, able to work independently to achieve goals.
• High sense of urgency and ability to deliver results within specified timelines.
• Honest and truthful with a commitment to ethical conduct.
• Demonstrates strong values and integrity in professional interactions.
• Possesses a "figure it out" mindset, adept at navigating challenges independently.
• Exhibits a proactive approach to problem-solving and a can-do attitude.
• Embraces a growth mindset, displaying a willingness to learn and adapt.
• Thrives in an environment that encourages continuous improvement and development.

• Fully-remote work
• Competitive market rate
• Flexible work schedule with at least 2-3 hours EST overlap

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Digital Marketing Manager

Working Schedule:  Monday - Friday, Flexible (overlap at least 2-3 hours between 9 am-5 pm PST)

Salary Range:  $1600-$2200 / Monthly 

NOTE: Training period schedule: Monday - Friday, 9 am-5 pm (PST)

ABOUT THE COMPANY 

The Puget Sound region's leading cabinet provider for the trade.

ABOUT THE ROLE:

We are an expanding organization managing three distinct brands (two location-based and one e-commerce-based), specializing in the sale of high-ticket items. Currently, we are in search of a skilled and seasoned Digital Marketing Manager to become an integral part of our team and contribute to the development and expansion of our marketing department. 

The ideal candidate should have a strong background in creating highly effective lead funnels, possess expertise in process automation using our CRM (Zoho) and Zapier, demonstrate proficiency in PPC advertising across platforms like Google Ads and Facebook Ads, showcase proficiency in managing organic social media, exhibit proficiency in WordPress and Elementor for site development and maintenance, and demonstrate a comprehensive understanding of SEO and backlink strategies.

RESPONSIBILITIES:

• Team Hiring & Management: Lead the expansion of our in-house marketing department by managing current team members and hiring 2-3 additional professionals.

• Lead Funnel Creation & Email Marketing: Develop and execute high-quality lead funnels through effective email marketing strategies.

• Zoho CRM: Design and optimize Zoho CRM workflows to enhance lead management and customer engagement, Implement and maintain data segmentation for targeted marketing strategies, and Collaborate with sales teams to ensure seamless integration and automation.

• PPC Advertising: Develop and execute successful PPC campaigns on Google Ads and Facebook Ads. Also, monitor and optimize ad performance to ensure maximum ROI, and Conduct keyword research and competitor analysis to inform campaign strategies.

• WordPress Site Build & Maintenance: Oversee the creation and maintenance of WordPress sites to align with marketing objectives. Also, Ensure website functionality, responsiveness, and optimal user experience, and collaborate with the development team on on-site enhancements and updates.

• SEO and Backlinks: Develop and implement SEO strategies to improve organic search rankings. Also, conduct thorough keyword analysis. stay updated on search engine algorithms, and build and manage backlink profiles to increase domain authority.

QUALIFICATIONS:

• Atleast 3-5 years of relevant experience as a Manager or in Marketing Management
• Proven experience as a Digital Marketing Manager with a focus on Zoho CRM (Preferred), PPC, WPSite management, and SEO.
• In-depth knowledge of Zoho CRM functionalities and customization.
• Proficiency in creating and optimizing PPC campaigns on Google Ads and Facebook Ads.
• Strong understanding of WPSite development and maintenance.
• Expertise in SEO strategies, including backlink building.
• Analytical mindset with the ability to translate data into actionable insights.
• Excellent communication and project management skills.
• Experience in using WordPress
• Experience in Management and Marketing Management

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: General Manager / AirBnb Specialist

Work Hours: Monday to Friday, 8:00 AM to 5:00 PM EST / 9:00 PM to 6:00 AM Philippine Standard Time

Holidays: US and/or Philippine holidays

Pay Range: $800-$1,500 per month

Company/Client Overview: 

Welcome to our company! your key to tailored stays across South Florida! Whether you seek a relaxing beachfront retreat or an urban oasis, our company crafts unforgettable experiences just for you. Our virtual assistant is here to personalize every detail, ensuring your stay is as unique as the vibrant destinations we serve. Discover the perfect blend of comfort and style – where your ideal getaway becomes a reality.

Responsibilities

• Manage Airbnb listings, including updating listing information, pricing, and availability
• Respond to guest inquiries and communicate with guests throughout their stay
• Coordinate check-in and check-out processes
• Handle any guest issues or complaints promptly and effectively
• Provide recommendations to guests for local activities, attractions, and restaurants
• Ensure that the Airbnb listings meet high standards of cleanliness and maintenance
• Monitor and manage guest reviews and ratings
• Disputing reviews with Airbnb through understanding and referencing their Review Policy
• Initiating and tracking claims and resolutions through AirCover, Resolution Center, or other coverage plans
• Financial reporting for clients monthly
• Invoicing clients and tracking invoices to make sure they are paid
• Communicate with cleaners to make sure properties are completed and pictures are provided, and needed supplies are reported

• At least 3 years of experience as an Airbnb virtual assistant is required
• Familiarity with the Airbnb platform and management tools
• Experience with using Hostaway is preferred
• Excellent communication skills, both written and verbal
• Strong customer service skills
• Attention to detail and ability to manage multiple tasks
• Ability to work independently and meet deadlines

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The role

You will be our evangelist to kick off and develop our retail journey in the Philippines! You are responsible for operational and customer excellence, training and people development, financial profitability of our stores and retail expansion in the Philippines.

You will play a pivotal role in developing a positive culture in our retail team and a cohesive omni experience, working closely with HQ to identify opportunities and establish strategies to increase brand equity, best in class customer experience and store performances in the market. Reporting directly to the Regional Head, you will analyse, interpret and report operational business results to ensure that the overall success of our stores is attained.

You should have/be

• A genuine interest in all things female - you genuinely want to be part of a movement to inspire young girls and women in The Philippines to feel empowered and independent
• A track record of extreme ownership and delivering tangible results with a proactive, hands-on approach
• A team player, a self-starter, decision maker, performance-driven attitude, gap spotter, captain of the ship
• You are a strong leader with communication skills and a passion for people to coach, train, mentor a large retail team and to build trusting relationships with customers and external stakeholders
• Comprehensive understanding of all the omnichannel levers with the ability to interpret the insights and agility to drive commercial growth
• Technical knowledge in all operational aspects of the store, including but not limited to inventory management, sales and cash , roster building, staff training and coaching, stock taking, and recruitment.
• Lives and breathes our brand values: People Matter; Go Above & Beyond; Be Bold, Be Creative; Always Keep It Real; We’re Better Together; A Growth Mindset!!

Main responsibilities

People: Team Management & Leadership

• Meet company KPIs by leading, coaching, and mentoring stores team to create a strong and positive Love, Bonito team culture inline with our values and mission
• Develop a high performing, highly driven, positive and collaborative working environment and champion employee engagement by building internal career development, skills and capabilities
• Develop meaningful and relevant Incentives & commissions scheme for retail staff

Processes: Retail SOPs & Operations

• Build automated processes to increase productivity and ensure internal audits, procedures and efficiency in all store operations aspects
• Analyse all opportunities and recommend ways to optimise customer journey, improve our Retail SOPs: store conditions, layout, displays, merchandising, campaigns, launches, staff services, omnichannel features etc
• Support locally new stores opening process (site handover, POS system implementation)

Performances: Sales results

• Run and lead weekly performance reviews with the local to deep-dive into issues (must understand the why), develop next steps and ensure that business is on track with targets
• Monitor and optimise inventory; ensure tight inventory management and health with distribution channel strategy and processes for clearance
• Develop NPS score with a customer centric approach (reviews, collecting omnichannel insights)

Partnership: Cross functional internal collaboration and external strategic relationships

• Collaborate closely with HQ departments (Merchandising, Training, Retail Ops, VM) for the new store openings and stores operations
• Report to senior management on progress and issues by constantly evaluating performance using key metrics and address issues to improve it
• Build external strategic partnerships with 3rd party vendors (Global Contractors, Malls Landlords)

High Level KPIs

• Retail Sales/Revenue Growth/Productivity
• Customer Service Excellence/NPS
• Store Operations/Visual Merchandising Excellence
• Store staff retention rate

Qualifications & Experience

• 7+ years working in a fast-paced high growth consumer/retail company (fashion is a plus)
• Extremely customer-centric and genuinely enjoys serving and getting to know customers better
• Strong leadership and interpersonal skills, able to motivate and lead the retail team
• Analytical, numerate and proficient in Excel and other analytics tools
• Minimum of experience in managing a retail team(s) - both front and back of house

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)
• Tailored coaching services for mental wellness

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme