We are seeking an experienced eCommerce Amazon Specialist to manage and manipulate data efficiently while being able to contribute to data-driven decision-making processes. 

Responsibilities

1. Helium 10 Expertise [ keyword research, listing optimization etc]

2. Amazon Flat Files Mastery: Comprehensive knowledge of Amazon flat files for listing creation and updates

3. Keyword Indexing, Ranking, and Monitoring:  Implement strategies for effective keyword indexing and ranking.

4. Product Launch Expert:  Proven experience in planning and executing successful product launches on the Amazon platform.

5. Replenishment Inventory Management: Manage Amazon replenishment inventory, including creating new shipments and optimizing stock levels.

6. Continuous Learning and Adaptability: Demonstrate the ability to learn and master new tools and techniques quickly in the ever-evolving e-commerce landscape.

7. Amazon Reporting and Data Analysis: Utilize advanced Excel, Google Sheets, and other tools to analyze Amazon reporting data.

8. Appeal Writing Skills: Write compelling appeals based on provided inputs to address any issues or challenges that may arise.

• Proven experience as an Amazon Marketplace Manager or similar role.

• In-depth knowledge of Helium 10, Amazon flat files, and replenishment inventory processes.
• Strong understanding of keyword indexing, ranking strategies, and product launches.
• Proficiency in Amazon reporting, advanced Excel, and Google Sheets.
• Exceptional analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced, deadline-driven environment.

• Fully remote 

• Full-Time Position
• $7 - $10 USD per hour based on experience

The Talent Experience Specialist is responsible for providing an exceptional experience through best-in-class service! You will manage the Consultant/Contractor experience throughout the assignment life-cycle and will proactively manage communication-related to essential job functions. Additionally, you will be responsible for ensuring our consultants receive superior support to all job-related questions, concerns, or issues.

The Talent Experience Specialist will work with all appropriate Allegis Operating Company (OpCo) support teams to address Consultant/Contractor questions and requests. 

Your duties may include, but are not limited to:

• Introduce the Communities and Mobile App WIIFM to consultant – activate profile while on call
• Introduce Consultant/Contractor Care Survey NPS Program
  • Use script for Onboarding, Check-in and Offboarding Surveys
• Discuss open End Date Review, Job Inquiry, Refer a Friend Cases from Communities Site & Mobile App
• Partner with Talent Experience Team to drive service in supporting accounts.
• Weekly call with Talent Experience Team in US to stay on top of cases, consultant issues, etc.
  • Reinforce what is working well, address what is not
• Engage in monthly Service Touchpoints with the consultants
  • Use STP scripts
• Directing Consultants/Contractors to Communities within Connected when receiving referrals
• Communicate with peers by sharing “best practice” and providing accurate, thorough documentation on consultants in applicant tracking systems or other documentation tools (i.e Connected)
• Subject matter expert in the Talent Experience Program
• Utilizing Connected real-time to document all Consultant/Contractor communication

Bollore Logistics Philippines, Inc. is currently seeking an IFFO - AirFreight Specialist (Import) to join our team. In this role, you will be responsible for managing the airfreight import operations to ensure smooth execution and timely delivery of shipments.

Key Accountabilities:

1. Ensures that all necessary information and documents concerning inbound cargoes through agents, carriers, and customers are promptly and accurately disseminated to concerned parties.

2. Inquires the departure / arrival of carrier with various shipping lines and airlines / co-loaders

3. In charge of weekly reservation and booking with shipping lines / airlines, upon receipt of Transport Order from ODS

4. Prepare TOR for ODS TOM creation ( if required)

5. Receives shipping instructions and coordinates pick-up arrangements with trucking companies.

6. Ensures clearance of import cargoes are pre-advise to consignee prior the arrival of goods at destination.

7. Prepares billing instructions and eventually send this to Finance Department.

8. Coordinates with airline / shipping line, agents and consignee in obtaining Original Bill of Lading or Waybill, and other documents related with shipment release.

9. Prepares invoices for payment request to consignee upon receipt of the finished process from agents.

10. Prepares request for check/payment for freight and other related bills.

11. Coordinate trucking and/or brokerage requirement of shipment, if required.

12. Assists client on their inquires related to export shipments.

13. Monitors the airline or shipping line acceptance for slots and/or excess strip

14. Monitors possible caged shipment, Sanitary and Phytosanitary Clearances, Flight disruptions (airline failure to uplift), change in routing.

15. Receives and verifies delivery receipts, collects and monitors mailing of pre-alerts; sends arrival alert and documents to consignee as soon as cargo is released from airlines.

16. Performs other functions that may be assigned from time to time

Execute transport orders in the TMS according to SOPs

1. Check all required documents & compliance : commercial invoice, packing list, cargo compliance (nature / geography /..)

2. Perform the transport plan according to CES booking instructions and local & global regulation

3. Produce documentation according to customer profile and country specifics

4. Organize pre & post-carriage with Road department or SSC

5. Input up to date information in the TMS : Tasks, milestones, events, deviations and any other relevant information to guarantee execution of the shipment and data quality according to customer SOP and our internal standards

6. Control detention and demurrage risk

Network interactions

1. Coordinate with COS in case of operational issues and on productivity

2. Coordinate with CES in case of amendment of solution and if needed

3. Coordinate with BPO, SSC and HUB to complete execution

Manage invoicing

1. Perform autorating

- control correct rate application

- If error is identified amend rate and escalate issue to auto rating accountable

2. Post and send customer invoice according to customer SOP and internal standards

3. Assist accountable teams in case of invoicing discrepancies

Order Desk Support

Receive transport order

1. Receive transport order from handover from :

- CSS handover

- End customer contact email - phone

- EDI / Transport Request (TR) - accessible directly in TOM

Record Transport Order

1. Customer transport order creation

2. Transport order qualification: control of price availability, scope of work, 3rd parties, customer specific instructions, documents

3. Acknowledge customer

4. Handover to CES for routing optimization

* in case of EDI / TR record becomes control

Network interactions

1. Connect with CSS in case of missing or wrong price

To be successful in this role, the ideal candidate should have:

• At least theree (3) years of experience in Freight Forwarding/Logistics industry
• Strong knowledge of import procedures, documentation, and regulations
• Proficiency in MS Office applications, Customs, E2M, CW1 and manifest
• Excellent communication and interpersonal skills
• Ability to work independently and handle multiple tasks simultaneously
• Attention to detail and problem-solving skills
• Customer-focused mindset and ability to build strong relationships
• Flexibility to work extended hours when required

WHAT WE OFFER

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability.We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.Benefits:

• Medical Insurance
• Group Life Insurance
• Paid Leaves
• Medical and Optical Reimbursement
• Birthday Token
• ***By applying to this position, you acknowledged the permission to share and view your resume/profile including confidential and personal information based on the process to evaluate your application and reconsider for other roles within Bollore Group.

Looking to join a revolutionary new company and be part of the even greater things to come?

If you're looking to build your career in an exciting, challenging, and yet fun and rewarding working environment, this is your sign!

Join us, apply NOW!

A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills.

Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists.

They are confident at troubleshooting and investigating they don’t have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and, maintain high customer satisfaction.

Responsibilities

• Do inbound calls: Answer, screen and forward incoming phone calls
• Do outbound calls, as well; Call patients for confirmation
• Provide basic and accurate information via phone

• Manage large amounts of incoming phone calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies Take the extra mile to engage customers
• Take the extra mile to engage customers
• Performs other duties that may be assigned from time to time.

Our must-haves:

• Must have a fast, reliable DSL, Fiber, or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS
• Must have a backup internet connection of the same speed, if the primary connection becomes spotty

Note: An online assessment of the workspace will also be part of the recruitment process

Status: This is a full-time, permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on the first day.

What we’re looking for:

• Proficiency in Microsoft Office Suite (Excel, Word, etc)
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Customer service attitude

• Proven customer support experience or experience as a Client Service Representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Excellent communication and presentation skills
• Customer orientation and ability to adapt/respond to different types of characters

Perks & Benefits:

• Government-mandated contributions: SSS, Philhealth, PagIBIG
• 13th month pay: computation is based on the basic salary of the employee
• Attendance Incentive: bi-monthly incentive for employees with perfect attendance
• Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (meal allowance, rice allowance, clothing, laundry or medical cash)
• Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
• Leave Conversion: maximum of 10 unused leave credits may be converted into cash
• Special Leave Privileges: birthday occasions, client-initiated leaves
• Healthcare Benefit with one (1) dependent
• Funeral Assistance: Php 5,000
• Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  SEO Specialist

Working Schedule:  Monday - Friday, 9 AM - 5 PM (EST) | 9 PM - 5 AM (Philippine Time)

Salary Range:  $1300-$2000 / Monthly 

ABOUT THE COMPANY
The company blend top-tier quality with innovation to deliver the purest CBD products on the market. Their broad-spectrum CBD extracts undergo rigorous testing by independent, third-party labs to ensure the highest standards. They are dedicated to offering the best in CBD, supported by their user-friendly service, free shipping, satisfaction guarantees, and US-based customer support.

ABOUT THE ROLE:

We are seeking an enthusiastic and detail-oriented SEO Specialist to join our team. This role involves a variety of tasks aimed at enhancing our online visibility, driving organic traffic, and improving our search engine rankings. The ideal candidate will have experience in SEO or digital marketing, strong analytical skills, and a passion for optimizing web content.

RESPONSIBILITIES:

• Conduct keyword research to identify high-potential search terms
• Perform Google page one heading analysis
• Conduct competitor content audits or content gap analysis
• Build and manage content calendars
• Develop content outlines or briefs based on Google Page One SERP analysis
• Optimize web pages and blog posts for search engines
• Execute on-page SEO strategies
• Perform backlink audits
• Track keyword performance
• Report on rankings and organic traffic
• Perform other related duties as requested

QUALIFICATIONS:

• Experience in SEO, Digital Marketing, or a related field
• Proven experience planning and implementing backlink campaigns
• Working knowledge of Google Analytics and backlink tools
• Strong analytical, communication (verbal and written English), and problem-solving skills
• Backlink reach out experience (preferred and big plus)
• Experience in the health & wellness or health supplement industry (preferred and big plus)
• Minimum 5 years of experience in the same role

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed
• Must have their own Permanent Work From Home Equipment like Laptop and Personal Computer with External Monitor.

As a Recruitment Sourcing Specialist you will collaborate and knowledge share across the whole Allegis Global Solutions client portfolio. Building relationships with key stakeholders, maintaining a positive 'can-do' attitude and being persistent in delivering a world-class service are all attributes that are required for this role.  

The key focus for a Recruitment Sourcing Specialist is to execute sourcing strategies and plans focused on passive candidates, with the aim of achieving high quality, cost effective and timely filling of roles. You will work closely with the onsite Recruitment Relationship Manager to provide input into sourcing strategy and real-time feedback on sourcing strategy effectiveness. 

Reporting into the Recruitment Sourcing Team Lead, you will assist in driving best practice sourcing strategies and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.   

Your duties may include, but are not limited to:

• Implementing the sourcing strategy and sourcing qualified candidates for open positions in a designated functional area of the client’s organization.
• Utilizing a variety of sources in line with the client’s branding and social media policies with a focus on direct sourced (passive) candidates.
• Responsibility for being the first point of contact for candidates, delivering exceptional candidate care and ensuring that candidates are effectively pre-screened before inclusion into the recruitment process.
• Qualifying candidates for skill, cultural, and motivational fit, utilizing behavioral based approach and screening criteria defined by the client.
• Maintaining timely and accurate information on all candidate interactions in the database.
• Proactively pipelining talent and creating pre-qualified candidate talent pools in line with the client’s workforce plans.
• Maintaining contact with existing talent pool candidates to obtain and capture up to date market intelligence and briefing them on potential current and future opportunities.
• Assisting with development and implementation of candidate initiatives such as candidate newsletters, marketing campaigns, sourcing strategies, etc.

About You

You are passionate about Group Controlling. You understand complex systems and can explain them in a simple way to colleagues and management. You keep manuals up to date and you love to elaborate concepts and to bring them to implementation. You can think out of the box and come up with solutions and proposals for various challenges.

We are in the middle of our S4H project. You will follow closely the controlling streams and will support the controlling team in many tasks related to the SAP project. Furthermore, you will be involved in various processes in the Group Controlling team and will be responsible for activities in the monthly closing process, support the constant further development of controlling guidelines and activities and will support to organize the yearly budget process and monthly forecast.

Your Responsibilities:

• Support the SAP project with many controlling related tasks and activities
• Creation of controlling manuals and assist in defining, improving and updating our internal controlling standards and processes
• Support to steer the group wide financial planning activities (budget, forecast)
• Ad-hoc analysis
• Responsible for group controlling tasks in the monthly closing process
• Support the further development of the monthly management report and KPI
• Your reporting line is to the Head Group Controlling

General Description

Do you want to spearhead the development of Wrist’s Manila based IT organization and help Group IT build a strong IT team with diverse capabilities across technical areas? Do you want to be the driving force that ensures digital transformation of not only a traditional ship supplying company but of an entire industry together with Wrist’s IT management team?   

Wrist Ship Supply is a solid, market leading company with a global reach. As our digital ambitions  require IT talent, we face a scaling of our IT organization in Manila which currently employs 11 colleagues. If you can see yourself enable the growth and integration of our Manila based IT organization, you might be the right fit for this exciting position.   

Wrist Shared Service Center is looking for an IT Director Group IT Manila who will assume the overall leadership responsibility for Wrist’s Manila based IT organization. This includes employee management as well as local IT vendor relations management towards i.e., our local recruiting partner. You will be responsible for performance management of the IT teams as well as personal development and coaching of direct reports.

In collaboration with your Danish-based IT management colleagues you will be responsible for building an IT organization that works as one across Manila and Nørresundby (Denmark). Moreover, you are expected to cultivate a structured, process-oriented approach to operations, to ensure a smooth and efficient integration of operations across time zones and continents and lay the foundation for continuous service, process and quality improvement.    

To succeed in the role of IT Director Group IT Manila, you continuously communicate with your Danish IT management colleagues to align efforts and provide valuable insights and support.  

The overall responsibility includes, but is not limited to:

• Manage and develop Wrist’s Manila based IT organization to ensure that the center can deliver market leading IT services and capacity (cost and quality) to the entire Wrist Group
• Develop Wrist’s Manila based IT organization’s overall vision for enabling Wrist’s business strategy: Together with IT management, set direction for future development, opportunities as well as setup improvements
• Increase IT services offered by Wrist’s Manila based IT organization and develop additional value adding services in collaboration with your Danish colleagues in Wrist’s IT management and business stakeholders.
• Manage and ensure integration of Wrist’s Manila based IT-organization with the overall goal of ensuring that Wrist’s IT function readily can meet business needs
• Consolidate and optimize the Manila based IT organization’s processes: Experience with establishing ITIL practices and/or agile ways of working is a plus but not a requirement
• Responsible for results delivered by the Manila based IT organization
• Manage stakeholder alignment and engagement across Wrist’s business units and Group IT to ensure customer-centric focus and that as part of Group IT the Manila based IT organization represents one community and interface to the Wrist business.
• Coordinate business continuity efforts and aligning leadership approach among team leaders in collaboration with your Danish IT management colleagues.

Leadership and Performance Management

• Establish and develop high performance teams
• Impose the Wrist Group values in the Manila based IT organization
• Cultivate one community across Global Group IT’s locations and IT technical areas  
• Collaborate proactively with your IT management colleagues in Denmark
• Manage stakeholders proactively through continuous communication to IT Management, IT Teams and business Stakeholders.
• As IT Director of Wrist’s Manila based IT organization you are expected to act as a role model and lead the way: You are expected to inspire, motivate, coach and mentor employees and managers under direct reports

Vendor Management

• Actively manage all aspects of the day-to-day relationship with local partners relevant to the IT organization
• Fully leveraging the capabilities of partner and opportunities to improve day-2-day operations.

Finance Management

• Manage budget as well as deliver benefits set out in the business case for the Manila based IT organization.

• Ensure cost transparency across all service areas in Manila.
• Ensure cost allocation to relevant cost centres when utilising team members for non-support activities.

Reports to

The Manila based IT organization is organizationally anchored in Wrist Group IT. As IT Director Group IT Manila you will report directly to the Group CIO, closely collaborate with the office of the CIO and have a dotted reporting line to the general manager of our WSC.

Authority

Where responsibility is allocated, the matching authority is also granted, unless otherwise stated. Stop any operation when deemed unsafe to continue.

Documentation and record responsibilities

• Monthly financial reporting on budgets (REYR)
• Participate in IT management meetings to coordinate and prioritize projects and tasks across functional IT areas.
• Responsible for escalating personnel matters directly to CIO when needed.

Qualification Requirements

• University degree (bachelor or master’s) within relevant field; Business, Computer Science, information technology management etc.
• Good English language skills.
• Experience with project- and stakeholder management.
• Experience with financial reporting.
• 10 years of experience working in IT preferably in international organizations
• 7 years of experience as a people manager and solid leadership background – experience with and ability to lead through others
• Skilled in change management and organizational development.
• Ability to link business strategy and IT to provide services to the Wrist business. Ability to lead and communicate visions, plans and business cases convincingly at senior management level
• Full understanding of the majority of the functions in a global organization.

Location: Times Plaza Building, UN Avenue corner Taft Avenue, Ermita, Manila

LOOKING FOR FILIPINOS / PHILIPPINE-BASED CANDIDATES
*We prioritize the processing of one active application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your active application.

Position : Onboarding Specialist

Schedule : Monday to Friday, 8AM-5PM CST (or 4 hours overlap with CST)

Holidays: US Holidays

​​​​​​​Salary Range : up to USD 1,400

About the Company:
The company aims to help the small business owners, owner/operators and other service-based companies grow through handling back-office tasks that frees up the business to focus on service fulfillment.

Responsibilities:

• The onboarding specialist will support the onboarding of all new clients.
• The company has developed a proprietary AI Voice product
• The onboarding specialist will support the integration of the AI Voice product with the clients services
• The company works primarily with Home Service companies (e.g. Plumbing, electrical)
• The onboarding specialist will ensure that the client has successfully completed all informational requirements that will help AI Voice integration
• Once the AI Voice product has been integrated with the client, the onboarding specialist will monitor all quality assurance to ensure required AI Voice updates are being completed
• The onboarding specialist will act as an ongoing liaison with the client after successful onboarding completed

• 3-5 years of experience working with CRMs
• Proficiency with Microsoft products (Excel, Word, etc). 
• Former onboarding experience would be a plus. 
• Conversational in English (as this role will be occasionally engaging with clients directly)
• Having home service experience and experience with CRM's (e.g. ServiceTitan, HouseCall Pro, etc) would be an added benefit.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

This security engineering position will be part of a skilled and highly functioning team where there is a lot of opportunity and enhance existing skills or learn new ones. This role will help troubleshoot, maintain, and act as subject matter experts for our Managed Security Services clients. This role will be supporting a variety of security controls across multiple technology platforms.

About the team:

Managed Security Services (MSS) Border Protection Team is responsible for the following MSS services:

• Firewall Management

• VPN Management

• MFA

About the role:
As an IT Security Analyst with FIS, your skills will be put to the test on the front lines of cyber-crime. Information security is at the heart of fintech and you’ll help protect and secure highly-sensitive financial data for customers around the world.

What you will be doing:

• Implementing information security controls and preventing hackers from infiltrating company information and jeopardizing programs.

• Maintaining and controlling access to security systems and utilizing applicable encryption methods to maintain the company's firewall.

• Working with the user community to understand security needs.

• Proactively handles security vulnerabilities and responds to active threats

• Maintenance, configuration, and deployment of NGFW including but not limited to: Cisco ASA, Fortinet, Palo Alto

• Log analysis and troubleshooting

• Deep understanding of routing and switching technologies, security best practices, L2/L3 networks, Ipv4, NAT, BGP, IPSec, Policy-based routing

• Communicating and working effectively with cross functional teams to deliver solutions.

• Reviewing and Implementing Firewalls in line with company and security best practices

• Experience with project-based work and assisting with customer escalations  

• Experience with scripting technologies and centralized deployment preferred but not required

What you will bring:

• Knowledge of network and security technologies.

• Experience with network design and engineering.

• A bachelor's in computer science or a related field, or the equivalent experience.

• Firewall Management experience

• Broad IT skillset

• Understanding of network flow

• IT fundamentals

• Security fundamentals

• Technical Troubleshooting

Added bonus if you have:

• Previous Security Experience

• Fortigate, Cisco ASA, or Palo Alto Experience

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Primary Responsibilities

• Generate and capitalize on new sales and business opportunities in order to meet required revenue targets within defined target areas.
• Prepare individual sales and marketing programs and action plans in line with the overall business strategy to ensure a targeted and focused approach that consistently contributes to the overall growth objectives of the business.
• Meet assigned sales targets as set by the Division Manager and Sales Manager.
   

The Preboarding Specialist is responsible for providing support to the talent acquisition process through pre-hire and post-hire activities. The Preboarding Specialist is a member of Cielo’s internal Bridge Team. Driven by quality, the Bridge Team is an expert at background verification, referencing, drug checking, and on-boarding.

Duties and Responsibilities:

• Enter and track candidate orders.
• Review submittals against job requisition and candidate application for compliance.
• Objectively review background and drug reports to ensure compliance for partner.
• Complete welcome calls and email to all candidates.
• Review vendor systems daily to ensure progress and escalate accordingly.
• Provide excellent service to candidate, client teams and/or clients by responding quickly to all inquiries.
• Assist vendor with completion of required check when necessary.
• Monitor candidate onboarding tasks to ensure completion before or by due date.
• May assist with building new client audit detail procedures for the review of candidate orders including auditing candidate orders and ensuring requirements of a position and client standards are established in appropriate technology tools.
• Other duties as assigned.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

WHAT YOU WILL DO:

• Drives issue resolution by making critical decisions that may impact multiple clients’ processing.

• Proactively investigates known and unknown error conditions and follows prescribed error correction procedures when they apply.

• Performs monitoring and operational management functions for associated hardware and software within 24x7 processing environment.

• Maintains peak performance at full capacity for all systems.

• Follows new/improved work procedures where appropriate, tests and implements program and/or systems changes, responds to processing problems and exercises sound judgment to make client impacting processing adjustments.

• Recognizes abnormal processing conditions and makes appropriate response decisions.

• Follows escalation procedures when appropriate to resolve errors in a timely manner.

• Makes use of available documentation to resolve errors and identifies/implements documentation gaps.

• Recognizes and implements/automates process enhancements.

• Monitors and responds accordingly to an array of system and application generated messages.

• Responds in a timely manner to questions and requests from incoming calls and incident tickets.

• Proactively maintains contact with clients and serves as client advocate to internal organizations.

• Analyzes problems/trends with client systems and applications and takes steps to avoid recurrence.

• Works on internal and external projects of various sizes, complexity.

• Contributes to existing and develops new solution approaches to the IT environment.

• Other related duties assigned as needed.

WHAT YOU BRING:

• At least 3-6 years of experience as Service Desk Technical Support (L2/L3 Support)

• Hybrid setup and must be willing to report to the office twice a week. Office location is at Ecoplaza Bldg, Magallanes, Makati

• Must be willing to work on night shift and shift schedules if needed

• Experience in Citrix Troubleshooting

• Experience in Active Directory

• Experience in MS Exchange Server

• Experience in Server Troubleshooting

• Experience in Desktop Troubleshooting

• College Undergraduates and Non-Bachelor's Degree holders are welcome to apply

• Demonstrated knowledge of FIS products and services, financial services industry and mainframe and/or open systems operating systems

• Knowledge of clients objectives/business priorities and FIS role in achieving

• Ability to effectively use production control tools and resources encompassing mainframe, open system processing, processor link/Connex software, ATM’s, environments

• Excellent customer service skills that build high levels of customer satisfaction for internal and external customers

• Excellent analytical, decision-making, problem-solving, team and time management skills

• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

• Willingly shares relevant technical and/or industry knowledge and expertise to other resources

• Ability to persuade and influence others on the best approach to take

• Ability to multi-task, deal with predefined deadlines

• Flexibility, versatility, dependability, positive outlook, strong work ethic

• Resourceful and proactive in gathering information and sharing ideas

• Ability to analyze all system processing delays, failures and errors to determine the appropriate action necessary for resolution

• Ability to use troubleshooting applications and tools for first and second level issues

• Ability to use and reference system related documentation

WHAT WE OFFER:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?
 

About the role:
As a Technical Solution Consultant you will work with leading edge technology as you build innovative fintech products that change the way the world pays, banks and invests. This will involve developing core versions of software applications, identifying client requirements and technical specifications, identify the functional solution, propose new solutions, troubleshoot functional and performance related issues, interacting with engineering groups and training clients on applications along with providing technical development support to
our major banking clients.

What you will be doing:

• Design system Integration, Functional Design, propose new business and design logic, develop complex modules, define Java/API standards/design/develop reusable modules, troubleshooting functional and performance issues through working alongside the technical lead and support center to manage production incidents.

• Interacting with product managers and users to define requirements and modifications

• Participating in software design meetings to determine technical requirements

• What you will need:

What you will need

• At least 10 years of experience as an IT Technical Solution Consultant

• Strong background with Java, API, Cloud, Open Database

• Good to have experience with FIS Switch and Backoffice product framework

• Sound knowledge in development using Java, API, C++, Cloud Architecture

• Must have led or participated in defining and implementing business solutions for multiple projects in software development and client implementations

• Experience with end-to-end systems development life cycle and standards

• Proficiency in solutions design and requirements definition disciplines

• A bachelor’s or Master's degree in computer engineering, computer science or other related disciplines

What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• Flexible working arrangement ang schedule.

• Regional exposure and be part of a learning environment.

• A voice in the future of fintech

• A flexible and collaborative workspace

• Competitive salary and benefits including medical insurance and

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

• Handle internal and external HR-related inquiries or requests and provide assistance; this includes team members’ concerns, requests for help, and certifications.
• Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates, etc.) in the HR System and ensure all employment requirements are met;  
• Assist Management in performing Performance Appraisal procedures and updating & issuing contracts for team members;  
• Schedule and or Facilitate meetings, interviews, HR events, etc., and maintain the team’s agenda; may include coordination of gifts and materials for events or operations.
• Coordinate training sessions and seminars;  
• Produce and submit reports on general HR activity including attrition data;  
• Track work Anniversaries and send anniversary & celebratory emails; 
• Handle terminations and exit formalities;  
• Ensure there is compliance with labor laws in the Philippines and outside if required. Advise management of changes to policies needed to ensure compliance;
• Audit Employee and team member equipment to ensure compliance with required anti-virus, Windows updates, and other end-point security software.  
• As needed: Support the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, issuing employment contracts, etc.;  
• As needed: Perform orientations, onboarding, and update Human resource system with new hires;  
• Other related activities 

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Billing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Updating patient records in the system.           
• Rebilling medications accordingly.           
• Adding new patients or records in the system for every new facility that will start.           
• Calling facilities and insurance to get claims override           
• Researching for patient's insurance or eligibility           
• Emailing facilities to communicate medications for Prior Authorization 

• At least 6 months BPO experience in a Healthcare Account
• Proficient in using MS Tools (Excel/Word/Outlook)
• Excellent verbal & written English skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.
• Willing to work onsite in MAKATI.
• Amenable working night shift.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced ACCOUNTS PAYABLE SPECIALIST to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Drafting of invoices
• Processing of Stampli Card
• Review monthly statements
• Requesting of W9 forms
• Invoice verification

• Bachelor's degree in accounting or a related field.
• At least 6 months of experience in accounts payable.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.
• Proficiency in Microsoft Excel/Google Sheets

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Digital Marketing Specialist

Working Schedule:  Monday - Friday, 9 AM - 5 PM (EST) | 9 PM - 5 AM (Philippine Time)

Salary Range:  USD 1000- USD 1600 per month

ABOUT THE COMPANY
The company specializes in providing an extensive range of inflatable entertainment options, including moonbounces, obstacle courses, waterslides, and much more. With a commitment to fun, safety, and customer satisfaction, we're here to make your events unforgettable.

ABOUT THE ROLE:

We are seeking a dynamic and driven Digital Marketing Specialist to join our team. As a Digital Marketing Specialist, you will be responsible for spearheading our digital marketing efforts, staying abreast of the latest trends in social media, executing email marketing campaigns, and assisting in contact creation. The ideal candidate is a self-starter with a passion for digital marketing and a keen eye for detail.

RESPONSIBILITIES:

Social Media Management:

• Stay on top of emerging trends and best practices in social media marketing.
• Develop and execute social media strategies to increase brand awareness and engagement.
• Create and curate compelling content for various social media platforms.
• Monitor and analyze social media performance metrics to optimize campaigns.

Email Marketing:

• Plan, create, and execute email marketing campaigns to nurture leads and drive conversions.
• Segment email lists based on audience characteristics and behaviors.
• Design visually appealing and engaging email templates.
• Monitor email deliverability and optimize email performance.

Contact Creation:

• Assist in the creation and maintenance of contact lists for email marketing campaigns.
• Collaborate with cross-functional teams to gather and organize contact information.
• Implement strategies to grow and segment contact databases effectively.

QUALIFICATIONS:

• Proficient in Digital Marketing Tools: Experience working with Facebook Ads Manager, email marketing platforms (e.g., Mailchimp, HubSpot).
• Experience: Between 1 to 8 years of relevant experience in digital marketing roles.
• Self-Starter: Ability to take initiative, work independently, and drive projects to completion.
• Analytical Skills: Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Creativity: Demonstrated creativity in developing engaging content and marketing campaigns.
• Communication Skills: Excellent written and verbal communication skills.
• Adaptability: Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Team Player: Collaborative attitude with the ability to work effectively in a cross-functional team environment.
  

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed
• Must have their own Permanent Work From Home Equipment like Laptop and Personal Computer with External Monitor.

Position: Lead Generation Specialist

Working Hours: Monday - Friday; 8:00am - 4:30am EST

Salary Range:  USD 1,200 - USD 1,500/month

Main Responsibilities:

• Conduct research to identify potential leads and gather relevant information such as company size, market segment, decision makers, and contact information
• Use various tools and resources to generate leads and approach potential clients in a professional and effective manner
• Analyze data to evaluate the quality of leads and prioritize them based on their potential to
• convert into clients
• Communicate with clients to understand their specific needs and requirements, and tailor the lead generation approach accordingly
• Build and maintain relationships with potential clients in order to increase the conversion rate of leads into clients
• Monitor industry trends and developments to stay up-to-date with the latest lead generation strategies
• Report regularly on lead generation activities and outcomes to the team and clients

• 3 - 8 years of lead generation experience
• Bachelor's degree in Marketing, Business Administration, or related field
• Proficiency in CRM software preferably Aspire
• Excellent communication and interpersonal skills
• Strong understanding of marketing and advertising principles and practices
• Proven track record of generating high-quality leads and achieving targets
• Highly organized, detail-oriented, and analytical, with the ability to multitask in a fast-paced
• environment.

The Bankruptcy Documentation Specialist will be responsible for gathering and organizing essential financial documents and information from clients to support the bankruptcy process. This role plays a crucial part in ensuring the accuracy and completeness of client files, which is essential for the success of our legal proceedings.

Responsibilities:

• Assist in drafting and filing bankruptcy petitions, schedules, and related documents pre-judgment
• Manage post-judgment actions, including enforcement of court orders and bankruptcy plan implementation
• Communicate with clients to obtain necessary financial documents, including but not limited to tax returns, bank statements, pay stubs, and asset inventories.
• Review documents for accuracy, completeness, and compliance with legal requirements.
• Organize and maintain client files in a systematic and secure manner.
• Collaborate with attorneys and other staff members to ensure timely and efficient document collection.
• Follow up with clients to request missing or additional information as needed.
• Maintain confidentiality and discretion when handling sensitive client information.
• Assist with other administrative tasks and projects as assigned.

• High school diploma or equivalent; additional education or certification in legal studies or a related field is preferred.
• Bankruptcy and litigation experience is preferred.
• Prior experience in a similar role, preferably in a legal or financial setting.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal.
• Attention to detail and accuracy in document review and data entry.
• Proficiency in basic computer applications, including Microsoft Office suite and document management software.
• Ability to work independently with minimal supervision and as part of a team.
• Commitment to upholding ethical standards and maintaining client confidentiality.
• Own Laptop or Desktop (8GB RAM, Core i5 or above & Microsoft Office) and internet connection of at least 10 Mbps
• Willing to work on Pacific Standard Time (PST) schedule