About Pearl:

Pearl connects top talent from around the world with US and EU-based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

Note: Please avoid submitting multiple applications; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the recruiter handling your application.

About the job:
Role: Client Care Specialist
Work schedule: Full Time | 40 hours per week | Eastern Time
Salary Range: up to US $1,500 per month (Dependent on your skills and experience)

Your Goal:
Your goal is “simple”: make our customers so happy they stick around and keep buying from us. You'll lean into customer interactions—phone calls, Zoom calls, text, emails, social media—to help our customers succeed with our product. You'll also use the scientific method, data, feedback, supplemented with creativity and intuition to figure out what makes our customers tick, and what ticks them off. You’ll basically live and breathe reducing churn and inspiring loyalty from our existing customers and getting them to tell their friends how FODZYME changed their lives!

Help Out Our Customers:

• Start at the role by answer support tickets, phone calls, and text messages from customers, existing and prospective, to understand their needs. You'll need to genuinely enjoy helping out and even socializing with customers or this role is not for you and you will burn out/fail to succeed.
• Start at the role by answer support tickets, phone calls, and text messages from customers, existing and prospective, to understand their needs.
• Measure how impactful different types of customer support touch points are on customer acquisition, retention, satisfaction, etc.
• Using (experimental) data and insights, revamp our customer support infrastructure (asking questions like “does offering X help or responding to Y kind of messages actually make a difference for our company?” → “how much time per week does it take and is it enough to warrant a new hire to delegate this too so I can focus on more important things as Head of CX?” → “is a human strictly necessary to make that kind of difference?” → “if not, does an automatized alternative make the cut?”, just a series of examples)
• Hire, train, and manage customer support if and as needed.
  

Get the Lowdown:

• Understand our customers inside out by talking to them, watching existing user interview recordings (and conducting new ones), and analyzing survey data and feedback.
• Must not stop at just face-value but dig deeper into the issue, perhaps into areas even the customers themselves are not aware.
• Spot what we’re doing right and what we need to work on for maximum impact on retention, loyalty, and satisfaction.
  

Make Things Happen:

• Redesign the post-purchase experience to maximize success with the product and keep customers coming back.
• Sort out issues and optimize processes to make dealing with us smooth and easy.
  

Map Out the System and Hack It:

• Plot out the customer (post-purchase) journey and know the numbers at each critical point. Prioritize what changes will make the biggest difference. Sleuth around to see if there's a "Magic Moment” to amplify the likelihood of long-term retention.
• Test out your ideas and go with what works. Methodically find and pull on the levers that impact repurchase, positive word-of-mouth and referral potential. Similarly, find the points of friction and minimize them.

Report Back:

• Keep everyone in the loop about your findings and insights, quantitative and qualitative, and suggest improvements to teammates in other departments that contribute to customer happiness.
• Regularly report to leadership on real metrics (not “vanity metrics”), feedback trends, and the progress and impact of implemented initiatives.
  

Immediate tasks anticipated for the candidate to fully own on week 1:

• Deep dive on user interview recordings
• Take over customer support (support tickets, text, phone)

• Minimum 2 years of experience in Customer Support, Customer Experience, or a related field, with a passion for helping people.
• Preferred background in biosciences, food technology, or data sciences, with client-facing experience being a plus
• Proficient in tools such as Intercom (migrating to Gorgias + Klaviyo), Slack, Zoom, Notion, Grain, Loom, Survicate, Formsort, Shopify, Skio, and PostHog for customer interactions, funnel analysis, and user journey tracking
• Strong proficiency in Excel and no-code tools; technical or data science skills are a plus but not required.
• Independent, self-motivated worker comfortable with asynchronous communication and long-term commitment, working US hours.
• Data-driven and analytical, with a practical, scientific approach to problem-solving

• Fully remote forever–work from anywhere!
• Competitive net salary with opportunity to be paid above median market rate.
• Invaluable access to a network of global industry leaders, paving the way for rapid career growth.
• Mentorship opportunities
• Access to learning and development resources for continuous growth and improvement

Reporting into the Accounts Receivable Team Lead, this role is responsible for the accurate billing of customers, leveraging your experience to generate invoices from sales orders within NetSuite. The role involves proactive communication with internal stakeholders to deliver accuracy and consistency within the monthly billing cycle. Turnitin has a remote first philosophy and offers a dynamic and culturally diverse experience.

Key Responsibilities and Outputs: 

• Generate and review invoices for accuracy, completeness and compliance with company policies
• Address system exceptions to identify and resolve billing queries, proactively engaging with internal partners to deliver solutions
• Monitor unbilled orders, track individual performance, identify and report on any issues that arise
• Partner with the Orders and Sales team for seamless sales order corrections and credit memo creation.
• Collaborate with the Tax Team on global tax queries and requirements to ensure accurate financial transaction
• Manage the service ticket queue and adhere to departmental SLA’s to resolve billing tickets within agreed timescales
• Ensure all documented processes are followed and DOA approvals obtained at all times
• Own personal development plan and provide quarterly reflection on progress
• Support ad hoc project work as required

Responsibilities:

• Responsible for the preparation and timely submission of management reports including reviews and analysis.
• Extensive knowledge of Billing in a shared service setting, Accounts Receivable process and Payroll preferably within BPO setting
• Reviews, prepares, and posts journal vouchers related to payroll, AR and collections and ensures related party transactions are reconciled.
• Oversee client’s account reconciliation, revenue, cost allocations and monthly accruals.
• Comprehensive knowledge of regulatory reports and compliance with BIR and DOLE.

• Maintains payroll information by designing process, procedures and systems, directing the collection of data, calculation of statutory deductions.
• Maintaining payroll information data entry, collate and review payroll inputs and review calculation
• Assist with handling employee queries regarding payroll and other related matters
• Preparing reports that include summaries of earnings, tax deductions, leaves and non-taxable wages (payroll register).
• Contributes to team effort by accomplishing related results as needed, especially those that relates to audit and closing of books.
• Assist with other duties as required.

Wrist Shared Service Center is looking for a Vendor Onboarding Specialist who will be responsible for ensuring proper onboarding of prioritized suppliers to our PDX (Product Data Exchange) system. You will integrate suppliers master data with Wrist master data. As a Vendor Onboarding Specialist, you will schedule and conduct virtual introduction presentations via MS Teams, system training and support. The position will give you the excitement of interacting with our suppliers across the world.

What you'll be doing:

• Schedule and conduct virtual Onboarding presentations/System Training/support to Wrist Global Suppliers
• Follow up on the guidelines shared with our suppliers and ensure our supplier are getting a proper onboarding and become capable to deliver data through the PDX portal.
• You will be in contact with stakeholders – both internal as well as external, around the world
• Act as a point of contact for suppliers in relation to PDX enquiries and associated processes
• Conduct data input monitoring, ensuring the data is being submitted correctly and meet our minimum data requirements

What we're looking for:

• Bachelor's degree graduate preferably in supply chain management
• At least 2-3 years of similar experience
• Ability to work structured and plan several days ahead
• Service oriented in nature and collaborative in style.
• Knowledge about Excel and Teams and other Microsoft office program
• Knowledge about data collection/master data digital platform is an advantage
• Ability to work with high level of accuracy in a data-rich environment as well as build structure in data processing.
• Strong communication and presentation skills in English as that is our corporate language
• Ability to keep good overview of multiple tasks at the time
• Pro-active and motivated to independently reach out to our supplier-base through calls and emails

Location: Times Plaza Building, UN Avenue corner Taft Avenue, Ermita, Manila

Work Setup: Hybrid

As a Clinical Research Patient Recruiter, you embody our company's mission, guiding individuals considering participation in clinical trials. Your role is pivotal in ensuring that potential participants are well-informed, comfortable, and ready to contribute to advancements in medical science. This position will be immensely fulfilling if you're passionate about healthcare and thrive in roles that mix communication with compassion. 

Duties & Responsibilities

• Engage directly with potential candidates to communicate the value and importance of clinical trials. 
• Conduct initial screening to assess candidate eligibility based on specific trial criteria. 
• Address inquiries and reassure candidates, many of whom may be new to the clinical trial process. 
• Schedule and coordinate screening appointments, ensuring a seamless transition into the trial phase. 
• Maintain meticulous records of interactions and consent, ensuring accuracy and confidentiality in data handling. 

• Bachelor’s degree in Biological Sciences, Healthcare Management, or related fields; BSN/RN or equivalent clinical experience preferred. 
• Proficiency in medical terminology and a background in healthcare (e.g., RN, Pharmacy Technician). 
• Excellent communication skills, with proficiency in both oral and written forms. 
• Understanding of GCP regulatory requirements, with GCP Certification highly favored. 
• Experience in healthcare recruiting or inside sales is a plus. 
• Proven ability to manage multiple tasks and maintain high levels of organization. 
• Customer service or patient engagement experience is essential. 
• High proficiency in Microsoft Office Suite, particularly Word and Excel. 

• Government-mandated contributions: SSS, Philhealth, PagIBIG
• 13th month pay: computation is based on the basic salary of the employee
• Attendance Incentive: bi-monthly incentive for employees with perfect attendance
• Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (Power and Internet Allowance, Meal Allowance, Rice Allowance, Clothing Allowance, Laundry Allowance, and/or Medical Cash Allowance)
• Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
• Leave Conversion: maximum of 10 unused leave credits may be converted into cash
• Special Leave Privileges: birthday occasions, client-initiated leaves
• Healthcare Benefit with one (1) dependent
• Funeral Assistance: Php 5,000
• Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company

The Preboarding Specialist is responsible for providing support to the talent acquisition process through pre-hire and post-hire activities. The Preboarding Specialist is a member of Cielo’s internal Bridge Team. Driven by quality, the Bridge Team is an expert at background verification, referencing, drug checking, and on-boarding.

• Location Specifics: Mandaluyong, PH 
• Specific Needs: 2 years of preboarding/ recruitment support experience preferred; customer support or administration can be considered
• Language Requirement: Native Language; English
• Position Setup: Hybrid (2-3x in the office per week)
• Shift Schedule: Mid shift (3PM - 12AM PHT)
   

Duties and Responsibilities:

• Enter and track candidate orders.
• Review submittals against job requisition and candidate application for compliance.
• Objectively review background and drug reports to ensure compliance for partner.
• Complete welcome calls and email to all candidates.
• Review vendor systems daily to ensure progress and escalate accordingly.
• Provide excellent service to candidate, client teams and/or clients by responding quickly to all inquiries.
• Assist vendor with completion of required check when necessary.
• Monitor candidate onboarding tasks to ensure completion before or by due date.
• May assist with building new client audit detail procedures for the review of candidate orders including auditing candidate orders and ensuring requirements of a position and client standards are established in appropriate technology tools.
• Other duties as assigned.

Job Summary: We are seeking a skilled and experienced HubSpot Expert to join our team as an Onboarding and Implementation Specialist. In this role, you will be responsible for guiding new clients through the process of onboarding onto the HubSpot platform and implementing it effectively to meet their specific business needs. Your expertise in HubSpot's capabilities, coupled with your strong communication and project management skills, will be crucial in ensuring a seamless transition and exceptional experience for our clients.

Responsibilities & Duties

• Onboard & implement the HubSpot portal for new clients

•  Working with Marketing Hub, Sales Hub, Service Hub, and HubSpot CMS.

• Migrate data into HubSpot CRM, complete data mapping, and segment lists

• Use marketing automation and CRM to enhance the sales and marketing process.

• Create and manage landing pages, forms, workflows, email campaigns, template designs (emails & landing pages), calls-to-action, etc within the HubSpot platform.

• Segment lists based on behaviors like past email engagement and website interactions (content downloads, site page visits, etc)

• Measure results and optimize lead nurturing workflows for these segments to convert leads into customers

•  Set up deal stages and pipelines

•  Work alongside Customer Success Managers to build excellent relationships and trust with clients.

• Develop tests and optimize results

Salary: P140,000 to P170,000 (Monthly Package)

Schedule: Monday – Friday  (09:00 AM - 06:00 PM EST)

What are we looking for?

Skills Required:

• Experience:

• Minimum of 5+ years of experience as a QA Analyst.
• Strong background in the financial sector, specifically within the banking space.

• Technical Skills:
• Proven experience with QA methodologies, tools, and processes.

• Hands-on experience with financial datasets, particularly FactSet.

• Proficiency in writing clear, concise, and comprehensive test plans and test cases for financial systems.

• Experience with automated testing tools and scripting languages.

• Familiarity with data validation and reconciliation techniques.

• Analytical Skills:
• Strong analytical and problem-solving skills.

• Ability to think critically and creatively to identify and solve issues related to financial data.

• Experience with SQL and data validation techniques.

• Interpersonal Skills:
• Excellent communication skills, both written and verbal.

• Ability to work independently and manage multiple tasks simultaneously.

• Strong collaboration skills to work effectively with cross-functional teams.

What will you do?

• Test Planning and Execution:
• Develop, document, and execute detailed test plans, test cases, and test scripts for financial systems and datasets.

• Perform thorough testing on financial datasets and banking applications to ensure accuracy and compliance.

• Identify, record, document, and track bugs and discrepancies in financial data.

• Financial Data Expertise:
• Utilize expertise in financial datasets, particularly FactSet, to validate data integrity and accuracy.

• Collaborate with financial analysts and data scientists to understand and verify complex financial models and data transformations.

• Ensure financial data quality by performing data validation and reconciliation tasks.

• Quality Assurance:
• Ensure the quality and reliability of new and existing features through systematic testing.

• Validate data pipelines and transformations to maintain the integrity of financial datasets.

• Review and analyze system specifications to identify test requirements specific to financial systems.

• Continuous Improvement:
• Advocate for QA best practices within the engineering team.

• Stay up-to-date with industry trends and advancements in financial QA methodologies and tools.

• Identify areas for process improvement and implement solutions to enhance the QA process for financial systems.

• Reporting and Communication:
• Prepare detailed reports on testing outcomes, defects, and quality metrics.

• Communicate effectively with stakeholders regarding testing progress, issues and results.

• Serve as a liaison between financial analysts, data engineers, and the engineering team to ensure seamless integration and quality of financial data

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client is an advanced technology platform that provides growing companies, investors, and financial institutions access to a broad spectrum of curated data to enhance capital raising, M&A transactions, and other business opportunities.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P130,000 to P160,000 (Monthly Package)

Schedule: Monday – Friday  (09:00 AM - 06:00 PM EST)

What are we looking for?

Skills Required:

• Experience:
• Minimum of 3+ years of experience as a QA Engineer.

• Technical Skills:
• Proven experience as a QA Engineer, QA Tester, or similar role.

• Strong understanding of QA methodologies, tools, and processes.

• Hands-on experience with both white box and black box testing.

• Proficiency in writing clear, concise, and comprehensive test plans and test cases.

• 3+ years professional (post-academic) experience with automated testing tools and scripting languages (e.g., Python, JavaScript, Playwright, Puppeteer, etc).

• Familiarity with API testing tools (e.g., Postman, SoapUI).

• Experience with GitHub CI/CD pipelines.

• Experience with DBT (Data Build Tool) for data transformation.

• Strong SQL skills.

• Experience with monitoring tools such as Stackdriver and/or Datadog.

• Analytical Skills:
• Strong analytical and problem-solving skills.

• Ability to think critically and creatively to identify and solve issues.

• Experience with SQL and data validation techniques.

• Interpersonal Skills:
• Excellent communication skills, both written and verbal.

• Ability to work independently and manage multiple tasks simultaneously.

• Strong collaboration skills to work effectively with cross-functional teams.

• Availability:
• Flexible availability to support deployments during non-working hours

What will you do?

• Test Planning and Execution:
• Develop, document, and execute detailed test plans, test cases, and test scripts.

• Perform manual and automated testing on our platform, APIs, and data pipelines.

• Identify, record, document, and track bugs.

• Perform thorough regression testing when bugs are resolved.

• Liaison Duties:
• Serve as a bridge between internal employees and the engineering team.

• Gather feedback from internal testers and translate it into actionable tasks for developers.

• Communicate effectively with stakeholders regarding testing progress, issues, and results.

• Quality Assurance:
• Ensure the quality and reliability of new and existing features through systematic testing.

• Validate data integrity and accuracy in our data pipelines.

• Review and analyze system specifications to identify test requirements.

• Deployment Support:
• Support deployments, which occur during non-working hours, to ensure smooth transitions.

• Validate post-deployment functionality and performance.

• Collaborate with the engineering team to address any issues that arise during deployments.

• Continuous Improvement:
• Advocate for QA best practices within the engineering team.

• Stay up-to-date with industry trends and advancements in testing methodologies and tools.

• Identify areas for process improvement and implement solutions to enhance the QA process

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA 

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client is an advanced technology platform that provides growing companies, investors, and financial institutions access to a broad spectrum of curated data to enhance capital raising, M&A transactions, and other business opportunities.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary

This position is responsible for the day-to-day, business-as-usual, support of the Windows, Virtual and Cloud server environments.  This includes the installation, configuration, and maintenance of the Windows, Virtual and Cloud environments. 

This is an advanced professional role with a highly-skilled with extensive proficiency. 

The qualified individual will:

• Develop large and/or complex solutions that require analysis and research

• Will work on multiple projects as a project leader or frequently as the subject matter expert

• Will work on projects/issues of medium to high complexity that requires demonstrated knowledge across multiple technical areas and business segments.

• Will coach and mentor junior technical staff

• Will work under minimal supervision on complex projects

• Will have wide latitude for independent judgment.

What you will be doing and what you bring :

Strong Windows Server 2003, 2008 & 2012 Operating Systems Experience:

• Knowledge and experience of Windows operating systems and related utilities and hardware

• Troubleshooting Windows Server issues by providing detailed written root cause analysis and action plans for permanent resolution.

  • Must have the ability to analyze server crash dumps to determine root cause analysis.

  • Must be able to effectively analyze and solve problems

  • Must be able to monitor usage and performance

  • Must be able to troubleshoot server, software and hardware issues

• Assists with recommending, scheduling and implementing system hardware and/or software upgrades or repairs

• Must be able to propose and implement systems enhancements that will improve the reliability and performance of the system

• Must be able to install and maintain software

• Must have extensive knowledge of SAN storage and be able to present storage to Windows OS

• Work with Information Security to define and ensure platform security

  • Supports Web access and electronic messaging services, and maintains a secure systems environment

• Must have extensive knowledge of IIS, and the ability to complete code deployments

• Maintain Server Infrastructure and ensure high availability:

  • Experience in Large enterprise windows infrastructures 1000+ servers.

  • Knowledge of Microsoft clustering

• Other related duties assigned as needed

Strong VMware ESX/vSphere 5.x and 6.x Experience:

• Must have knowledge and experience in VMWare and virtual infrastructures

  • Must be able to troubleshoot VMware-ESX related incidents

  • Must be able to Patch and maintain ESX host servers

  • Must have extensive knowledge of SAN storage and be able to present storage to ESX hosts

Network:

• General network management/configuration and knowledge of TCP/IP

• General knowledge of network monitoring tools

Automation:

• Develop automation to assist in day to day operations through orchestration and or scripting

• Proposes and implements systems enhancements that will improve the reliability and performance of the system

  • Development and tool creation

  • Development of self-service portals

  • Development in VBScript, SQL & PowerShell SQL Reporting Services

  • Design endpoint platforms and solutions

Hardware

• Must have Dell and HP ProLiant (DL/ML/BL) servers, enclosures, and/or Cisco UCS blade server experience

  • Including support and troubleshooting of hardware issues and providing hardware specifications to users based on application needs and anticipated growth.

  • Must be able to troubleshoot converged and hyper-converged infrastructure related incidents

General

• Knowledge of technical writing principles and practices

  • Must have strong verbal and written communication skills

  • Microsoft Office including Excel, and Visio.

• Design and deliver a consistent user experience to all clients.

• Must be able to work nights and weekends to support 24x7 environment

• Must be able to work independently as well as with a team

• Must have the ability to establish and maintain an effective working relationship with employees, vendors, and clients

• Must have the flexibility to adapt to new technologies and perform all other work as required

What we offer you :

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

We’re looking for a detail-oriented Accounts Payable Specialist who'll play a crucial role in ensuring the timely and accurate processing of vendor invoices, maintaining positive relationships with vendors, and contributing to the smooth flow of financial operations.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Bill dot com:

• Enter and verify vendor invoices in Bill dot com, ensuring accuracy and completeness of information.
• Utilize Bill.com approval workflow to route invoices for internal review and authorization.
• Manage exceptions and discrepancies, communicating effectively with vendors and internal stakeholders.
• Prepare weekly payment proposals for review by the Accounts Payable Manager.

Accounts Payable Processing:

• Reconcile vendor statements and investigate discrepancies.
• Maintain accurate and organized records of all payables activity.
• Assist with month-end close activities.
• Participate in ad-hoc projects.

Vendor Management:

• Communicate effectively with vendors regarding invoices, payments, and account inquiries.
• Collection of documents for vendor onboarding and importing data into our AP system.
• Assist with updating and maintaining vendor information in Bill.com and internal systems.
• Assist with resolving vendor disputes and issues.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• Minimum of 2 years of experience working as an Accounts Payable Clerk.
• Strong data entry and proofreading skills.
• Attention to detail and ability to maintain accuracy in an environment of fast growth.
• Ability to work independently and manage multiple priorities effectively.
• Positive attitude and commitment to teamwork.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

We’re looking for a detail-oriented Accounts Payable Specialist who'll play a crucial role in ensuring the timely and accurate processing of vendor invoices, maintaining positive relationships with vendors, and contributing to the smooth flow of financial operations.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Bill dot com:

• Enter and verify vendor invoices in Bill dot com, ensuring accuracy and completeness of information.
• Utilize Bill.com approval workflow to route invoices for internal review and authorization.
• Manage exceptions and discrepancies, communicating effectively with vendors and internal stakeholders.
• Prepare weekly payment proposals for review by the Accounts Payable Manager.

Accounts Payable Processing:

• Reconcile vendor statements and investigate discrepancies.
• Maintain accurate and organized records of all payables activity.
• Assist with month-end close activities.
• Participate in ad-hoc projects.

Vendor Management:

• Communicate effectively with vendors regarding invoices, payments, and account inquiries.
• Collection of documents for vendor onboarding and importing data into our AP system.
• Assist with updating and maintaining vendor information in Bill.com and internal systems.
• Assist with resolving vendor disputes and issues.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• Minimum of 2 years of experience working as an Accounts Payable Clerk.
• Strong data entry and proofreading skills.
• Attention to detail and ability to maintain accuracy in an environment of fast growth.
• Ability to work independently and manage multiple priorities effectively.
• Positive attitude and commitment to teamwork.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Billing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Uploading documents for invoice processing
• Cash postings and billings
• Receiving fax request for coding based on priority levels (prescriptions)

Job Description 

• Provides customer support through different communication channels (Phone, email, chat). 
• Resolve issues & accommodate customer inquiries to ensure satisfaction with products or services. 
• Collaborate with colleagues and different departments to resolve complex issues 
• Maintain accurate records on customer interactions, transaction, feedback, etc. 

• At least 6 months Healthcare BPO experience

• Good working knowledge with healthcare billing (cash postings)
• Familiar with common medical terms
• Bookkeeping and DME experience is a PLUS
• Good verbal and written English skills
• Willing to work onsite in Makati or Mandaluyong
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Stong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives

Salary: P90,000 – P140,000 (Monthly Package)

Schedule: Monday-Friday (09:00 AM - 06:00 PM AEST)

What are we looking for?

Skills Required:

• With at least 2 years of Web Development industry experience
• Azure Cloud Experience with at least 2 years in enterprise-level
• Solid experience with Shopify with Liquid Template experience
• Knowledgeable with technologies like: HTML, CSS, SCSS/SASS, ReactJs and Redux, Typescript
• Experienced in CRO platforms Google Optimize, Optimizely
• Ability to migrate from other platforms such as WooCommerce, BigCommerce
• Knowledgeable in GIT flow and GIT repositories
• Solid design principles, clean code and ability to identify the right design patterns

What will you do?

• Use your strong technical expertise and team-playing skills to complement and get the best out of the existing team.

• Follow the coding standards and design principles outlined by the technical leadership team.
• Participate in sizing sessions and contribute your estimates.
• Write Clean code
• Write unit tests and ensure the code coverage meets the desired levels.
• Prepare run sheets for weekly deployments & hot fix cutovers for your work items.
• Take ownership in delivery and be accountable.
• Create pages that expected to meet google page speed insights
• Responsible for production support activities and being a member of the support roster.

Join the awesome team and enjoy these benefits & perks:

• Hybrid Work Set Up
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is an Australian tech-driven agency specializing in Personalization, eCommerce Growth, and Retail Media. They use customer data and data platforms to accelerate online growth for businesses. Their playbooks and frameworks help brands connect with customers, drive conversions, and achieve remarkable results in the digital landscape.

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Job Title: Digital Marketing Assistant - Paid Social / Paid Ads Specialist - Paid Social / Media Buying Specialist - Paid Social

Job Type: Full Time

Work Hours: Monday to Friday, 9:00 AM to 6:00 PM EST

Salary: $1,400 per month

Experience: Minimum 3 years experience

Overview: 

We’re looking for a creative and analytical full-time Paid Social specialist with a passion for performance marketing and advertising to join our team remotely. You will create & manage ads using the Meta ad buying platform (and potentially other paid social channels like LinkedIn and TikTok), and collaborate with our team to formulate strategic action plans for each client.

The ideal candidate is both creative and performance-driven, a team player who is also a proactive and independent thinker. Applicants should have an understanding of paid digital advertising or ecommerce marketing, and an aptitude for analyzing data and identifying performance trends.

As a part of our team, the Paid Social specialist will have the opportunity to learn firsthand how to leverage performance analytics for long-term client growth, develop innovative content ideas for social, and grow their skills in a fast-paced and exciting startup environment.

Job Responsibilities:

• Manage paid social media ad budgets, making adjustments to ensure KPIs are hitting goals
• Create and traffic ads daily using Meta ad buying interface, with a strong attention to detail & ensuring client ads are without error
• Perform weekly reporting on specific initiatives or overall account performance
• Build recurring and ad hoc reports and internal account analyses that are both performance & creative development-driven
• Strategize, execute, and manage a variety of client Meta ad campaigns
• Translate technical concepts into actionable, tactical and strategic action plans
• Familiarize yourself with client products & come up with promotional strategies on paid social
• Continuously measure and optimize campaign performance while also establishing benchmarks and recommending future tests
• Gather data on consumer, competitor, and market conditions.

• Ability to work 9am - 6pm EST hours

• BA/BS degree or equivalent media buying/ advertising analyst experience
• 3+ years experience in paid digital advertising or related field such as financial services, consulting, performance marketing, media buying, lead generation, or other quantitative/data-driven fields
• Knowledge of Meta Ads Manager (Meta Ads certified preferred)
• Knowledge of Meta Business Manager
• Proven ability to maintain strong internal, external, and client relationships
• Strong attention to detail and time management skills including the ability to handle multiple projects and ongoing work items; while effectively managing changing priorities.
• Strong, professional verbal and written communication
• Strong analytical track record
• Proactive, organized, and able to work well individually and in a team environment (self-starter who thrives in a startup environment)
• Strong knowledge of performance marketing and KPIs vital to e-commerce such as ROAS, CAC/CPA, Conversion Rate, AOV, etc. (preferred)
• Understanding of the online advertising industry and paid search landscape (preferred)
• Experience working with Excel/Google sheets for reporting metrics, including constructing pivot tables (preferred)
• Experience working on Marketing Decks (preferred)
• Capable of navigating Google Analytics, Shopify, or other platforms. (preferred)
• Experience managing monthly media budgets of $50,000 or higher. (preferred)

Do you deliver exceptional customer service?

Do you have an eye for detail?

Are you passionate about travel?

Are you motivated by a challenging and fast paced environment?

Yes? Read on…

Working on the front line as a Travel Reservations Specialist, your ultimate goal is to deliver consistent and exceptional customer service to ensure our members have the best experience each time they contact TEN.

In this role you will be the primary contact for one of our top clients in the Asia/Pacific region. You will liaise directly with their customers to facilitate all of their ground transportation requirements. You will handle a high volume of calls as well as emails and engage with members to understand their requirements and complete the reservation process.

The ideal candidate will have:

• Excellent language skills in professional English
• Exceptional communication and interpersonal skills, maintaining a calm and professional manner at all times
• Dedication to customer satisfaction, show a willingness to do what it takes to get the job done, acting with tact and diplomacy and demonstrating excellent problem solving skills
• Initiative and creativity to best meet the needs of our members
• Ability to work independently, in a team and perform well with little supervision
• High adaptability to a dynamic changing environment
• Previous experience working in the travel industry as well as customer service, handling a high volume of calls would be an added advantage

• Flexibility : This position is a full-time 40-hrs per week role on a shift basis, The right candidate needs to be flexible in offering their services between the hours of 07:00-23:00 local time, Monday to Sunday, including Public Holidays

Guidelines for Home Office :

• Located anywhere in Philippines
• A secure home office at your confirmed address, free from background noise or other distractions
• Internet service must meet minimum requirements and minimum speed check must be completed

Rewards designed around you:

Our people are at the heart of the business and we have a culture of recognition and reward. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development. All our employees also enjoy a range of benefits regardless of where they are based. Not only do we enjoy monthly Treats on Ten (on the tenth of each month!) but employees also get 3 extra days of annual leave in their third year and an extra month of every 5 years. In line with these milestone lengths of service, we also operate a Ten Loyalty Reward program – this is a bonus (although we prefer to refer to this as ‘extra spending money’) that is awarded once these milestones are reached. The thinking behind the program is that not only does it recognise and reward commitment and loyalty to the business, but it can also be used to fund the adventures to be had during sabbaticals – this is the main intention and driving force behind the program. We want to give our people extra spending money so that they can truly enjoy their sabbaticals.
One of our more popular perks, working holiday opportunities with the ability to work from any of our 20+ offices without taking annual leave.

Who We Are

At Ten our goal is simple, to become the most trusted service business in the world.

Ten is a leading global lifestyle management business with presence in over 20+ offices globally and more than 1300+ employees. We use our expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services. We also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members.

As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.

To find out more about Ten, please watch this short video here.

Commitment to Diversity
We encourage diverse philosophies, cultures and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs.

Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes. ”

We are:  

Wisevu Inc. (pronounced WiseView) is a well-established and highly experienced remote digital marketing agency, founded in 2008, with headquarters in Toronto Canada, and Split Croatia.

We are a team of highly skilled and passionate remote digital marketing experts, SEOs, web designers, web developers, digital PR, and content marketers helping essential businesses through industry-leading digital marketing solutions.

Job Overview:

We are looking for a data-driven marketing professional with a talent for crafting compelling ad copy and a strategic approach to campaign success. If you thrive on reaching target audiences, exceeding campaign goals, and seeing measurable results, we want you on our team as a Paid Ads Specialist!

In this role, you'll be a key player in our paid advertising efforts, crafting irresistible ad copy, meticulously implementing and auditing campaigns, and analyzing data to optimize conversions. You'll work across platforms like Google Ads, Meta Ads, Google Analytics, and others to drive results for our clients.

Core Responsibilities:

• Write ad copy that converts: Craft clear, concise, and persuasive ad headlines and descriptions that resonate with target audiences and compel them to click.
• Become a paid advertising pro: Implement analytics to track conversion and manage paid advertising campaigns across Google Ads, Meta Ads, and other relevant platforms, ensuring they run smoothly and meet client goals.
• Stay on top of industry trends: Continuously learn and adapt to the ever-evolving world of paid advertising, exploring new cutting-edge strategies and platforms.
• Collaborate with the Marketing Team: Work closely with developers, design, content, and marketing team to develop cohesive strategies and track campaign performance towards achieving common goals.

Qualifications:

• 2+ years of experience managing paid advertising campaigns (Google Ads & Facebook Ads minimum).
• Holds certifications in Google Ads and Meta Ads (formerly Facebook Ads).
• Demonstrates a strong understanding of marketing principles and best practices, with a particular talent for crafting high-converting sales copy.
• Demonstrates a strong understanding of marketing principles and best practices.
• High attention to detail and a data-driven approach to campaign optimization.

Bonus points: 

• Experience with additional paid advertising platforms (e.g., Bing Ads, LinkedIn Ads).
• Google Analytics Certification

• Compensation: Competitive starting salary between $1500-$2000 CAD which will be negotiated during the interview based on competencies, skills, and experience.
• Working remotely: Work from the comfort of your own home office or workspace
• Flexible working schedule
• Employee Development Courses: Fun and highly educational career opportunity. Paid premium-quality Employee Development Courses. As well as one-on-one training from highly experienced digital marketers with over 15 years of experience.
• Quality Equipment: Free Computer & Cell Phone.
• Many other benefits will be discussed during the interview.

We look forward to meeting you and hopefully working together for many great years to come.

Please Apply Here: https://apply.workable.com/wisevu/j/478DCCE42F/apply/

Note: We currently have multiple openings available.

Open to remote applicants from the Philippines.

Wisevu Inc.

2024 © All the content in this job ad is the sole private property of Wisevu Inc. and shall not be used without written consent from Wisevu Inc. The content therein is protected by the Copyright Act of Canada and the Copyright Act of United States of America. All Rights Reserved.

We are looking for a Customer Support Specialist with excellent communication skills and who enjoys putting our customers first to join our customer support team. In this role you will be reporting to our head of customer support and deliver flawless customer experience by providing ongoing support and help our customers with building amazing e-learning content. Your overall goal is to achieve high customer satisfaction and contribute to the success of our customers. 

At Easygenerator we have a very ambitious support team and we ensure that our customers get all the support they need as fast as possible. We pride ourselves with a minimum CSAT of 95% and a first response time median of less than 5 minutes and we are currently over achieving that. We need a dedicated Customer Support Specialist to keep our customers more than satisfied. 

Overall, your tasks will be the following: 

• Interact with customers through multiple channels (chats, emails, and calls) 
• Sharing best practices and recommendations 
• Register customer responses, complaints and remarks and handle requests for assistance 
• Collaborate cross-functionally with other teams (sales, development, marketing, and testers) 
• Contribute to overall improvement of internal processes and be the voice of customers in our team  
• Be able to achieve the minimum successful indicators for our KPI’s 
• Strive to keep our customers satisfied 

As our Product Data Specialist, your passion for the details helps us create a great experience for our customers. You are responsible for ensuring that product data is accurate, and you continue to optimize for efficient and scalable ways to maintain that accuracy. You will work closely with our Merchandising, Operations and eCommerce teams and have an opportunity to learn all about the data that is behind our product assortment.

What you’ll do:  

• Data Creation and Enrichment
  • Create SKUs for new products (including those not sold on balsamhill.com sites, such as retail, small parts, replacement parts, wholesale/partner)
  • Assign UPCs to Product SKUs (child)
  • Create and assign Parent Codes (previously called Family Codes) for Décor
  • Create seed records in our Product Information Management system (PIM)
  • Give final approval that a product has been appropriately enriched in PIM and is ready to be sent to selling channels and/or localized
  • Work closely with the Product Data Steward and cross-functional partners to identify additional ways in which your efforts can support the efficient, scalable management of accurate product data
• Data Accuracy and Improvements
  • Work with cross-functional teams to audit the sites for data accuracy prior to each Peak season
  • Identify common themes causing data inaccuracy and partner with the Product Data Steward to determine how to prevent issues in the future
  • Review customer feedback to identify opportunities to improve our data clarity, accuracy and completeness to improve the customer experience
• Other Duties and Responsibilities
  • Perform other duties that may be assigned from time to time.

What you bring to the table:  

• Experience: 2-3 years of experience working with product data, Product Information Management (PIM) systems, or in other non-relational hierarchical database models.
• Tool proficiency: Must be an intermediate to advanced user of Excel.
• Experience in data auditing and quality assurance
• Ability to identify data discrepancies and implement corrective measures
• Strong critical thinking skills to enhance data clarity and accuracy
• Attention to detail and well-organized
• Collaborative and a proactive, team-oriented communicator

Nice to have:

• Strong critical thinking skills to enhance data clarity and accuracy.
• Experience in data enrichment and management projects
• Experience working in Contentserv
• Experience working with Atlassian products, including Jira/Confluence

Location: The Product Data Specialist position is a work-from-home position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.

Our must-haves:

• Must be open to joining some face-to-face gatherings, like our monthly functional meetings and quarterly teamwide events.
• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
• Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Other Requirements: Updated resume and Letter of Intent

Status: This is a full-time, permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on the first day.

At Balsam International, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:

• Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
• 13th Month Pay
• Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
• Internet Subsidy. With internet allowance, we are set up for success.
• Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
• Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
• Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
• Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
• Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
• Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
• Shutdown Week. We can spend more time on things that matter with an additional one week paid time off on top of paid leaves.
• Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
• Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.

Specific Duties and Responsibilities:

1. Maintains existing sales accounts and assists the department in forecasting and achieving the sales budget. 

2. Maximize effort in developing new accounts and target markets in assigned sales areas through product presentations, seminars and trial mixes to clients. 

3. Ensures customer satisfaction by regular sales calls, providing the right products at the right time and quantity and by attending to customer inquiries/complaints/problems. 

4. Updates self with existing and upcoming construction projects; analyzes market information and prepares strategies, plans and sales forecasts. 

5. Ensures that all accounts in her areas are secured with proper credit 
recommendations; gives price quotations according to the given range/limit.

6. Monitors the flow of sales operations in every customer – from sales ordering to delivery. 

7. Takes charge of the collection of receivables and counter receipt of sales invoices and delivery receipts.

8. Responsible to monitor Sika products handled by distributors and customers to ensure efficient inventory management and proper storage of Sika products. 

9. Adheres to the SPI established Quality and Environmental Management Systems and Quality Policy.

10. Actively participates in all SPI projects regarding quality and the environment and fully supports and acts in accordance with the company policy.

11. Actively participates in all SPI projects regarding quality and the environment and fully supports and acts in accordance with the company policy. 

12. Ensures that the Quality and Environmental Management System is understood. 
 

 13. Ensures that all operating standards are adheres at all times.
 

14. Strictly complies with company policies, systems and procedures, work rules and regulations.

15. Performs other responsibilities that may be assigned from time to time by the immediate superior. 

LOOKING FOR FILIPINO CANDIDATES

Position : Accounts Receivable Specialist

Work Hours (Client) : M to F, 10am-6pm EST

Holidays :       TBD

Pay Range : $1000 - $1200/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Process accounts and incoming payments in compliance with financial policies and procedures
• Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables' data
• Prepare bills, invoices, and bank deposits
• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted
• Verify discrepancies and resolve clients’ billing issues
• Facilitate payment of invoices due by sending bill reminders and contacting clients
• Generate financial statements and reports detailing accounts receivable status
• Email communication with clients regarding invoice related inquiries
• Process reimbursements and commissions for internal team members
• Act as a knowledge resource for internal stakeholders and provide answers to critical invoice related inquiries

Minimum Requirements:

• Experience working with SaaS companies
• 1-3 years of proven work experience as an Accounts Receivable Specialist
• Excellent communications skills
• Strong attention to detail
• Experience with Microsoft Excel or Google Sheets

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

If you're looking to build your career in an exciting, challenging, and yet fun and rewarding working environment, this is your sign!

Join us; apply now!

We are looking for a Clinical Quality Control Specialist! As a Clinical Quality Control Specialist, you will be responsible for handling the end-to-end monitoring and inspecting the clinical research protocols subject's chart. As a Clinical Quality Control Specialist, you are also responsible for:

• Generating missed visits and out-of-window reports daily
• Closely coordinate with the onsite team
• Ensure that the visits are scheduled and appropriate documentation is captured within the source.
• End-to-end monitoring of the subject's chart from screening up until the end of treatment
• Make modifications and improvements to the data or reports
• Ensuring that the organization's output is accurate in order to meet established quality standards
• Produce, evaluate, and validate audit reports which will be discussed with the superiors.

What were looking for

• Working knowledge of tools, methods, and concepts of Quality Control or Clinical Research
• Solid knowledge of relevant regulatory standards
• Good communication skills, both verbal and written
• Excellent data collection and analysis skills
• A keen eye for detail and a results-driven approach
• Ability to work in a team-fostered environment.
• Ability to prioritize and organize work in a multitasked environment..
• Ability to maintain the highest level of confidentiality.
• Thorough knowledge of quality control standards and testing methodologies
• An experience as a Clinical Research Associate or Clinical Research Officer (CRA/CRO) is a plus!

• Government-mandated contributions: SSS, Philhealth, PagIBIG
• 13th month pay: computation is based on the basic salary of the employee
• Attendance Incentive: bi-monthly incentive for employees with perfect attendance
• Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (Power and Internet Allowance, Meal Allowance, Rice Allowance, Clothing Allowance, Laundry Allowance, and/or Medical Cash Allowance)
• Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
• Leave Conversion: maximum of 10 unused leave credits may be converted into cash
• Special Leave Privileges: birthday occasions, client-initiated leaves
• Healthcare Benefit with one (1) dependent
• Life Insurance
• Funeral Assistance: Php 5,000
• Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company

About Pearl:

Pearl helps the top 1% of operators worldwide land long-term roles at fast-growing startups and corporations in the US and EU. We believe that even though opportunity isn’t created equal in the world, ambitious talent is. We bridge that opportunity gap by sourcing the best opportunities for candidates and putting those who pass our tests through a free, rigorous upskilling program. We only work with executives who want long-term hires they can keep promoting, and do the same ourselves.

Both of our founders are seasoned operators who have founded and sold multiple companies. We’ve 4x’ed our company size over the past year and are looking for someone who’s hungry and wants to grow in a fast-scaling company.

Our core values:

• Highly enthusiastic. We’re curious about how the world works, care a lot about our work, and are excited to take on new projects.
• Empowers others. We’re here to help our teammates be their best selves and help nurture their growth.
• Wins. We’re tenacious in our ability to get something done and be a force of nature.
• Proactive and with a growth mindset. We’re interested in the continuous improvement of ourselves and our team’s processes.
• Creative and willing to take calculated risks. We’re not afraid to try new, crazy ideas and know that it’s the 1% of ideas that do work that can skyrocket our business.
  
  

About the role:

Job Title: Sourcing Specialist for Events & Caravans

Working Schedule: Full Time | 40 hours per week | Flexible

Type of Contract: Independent Contractor

Salary: up to PHP 35,000

Duties and Responsibilities:

• Pre-Event Planning and Research:
• Collaborate with recruiters and client success to understand hiring needs and ideal candidate profiles.
• Research companies, speakers, and attendees to identify potential candidates.
• Develop outreach strategies using social media and online communities.
• Prepare presentations and materials showcasing the company's culture and opportunities.
• Event Execution and Candidate Engagement:
• Network with attendees at events, career fairs, and conferences.
• Deliver engaging presentations about the company and career opportunities.
• Conduct one-on-one conversations to assess candidate qualifications and interest.
• Use questioning techniques to uncover hidden talent.
• Promote the company culture and career paths to generate excitement and applications.
• Post-Event Follow-Up and Reporting:
• Follow up with qualified candidates to maintain interest and advance them through the interview process.
• Track and report on sourcing activities and results.
• Analyze sourcing metrics and suggest improvements for future events.
• Provide feedback on event effectiveness to the Recruitment team.
• Ongoing Relationship Building:
• Build and maintain relationships with key contacts at universities, industry organizations, and event organizers.
• Stay updated on industry trends and emerging talent pools by attending webinars and conferences.

• Minimum of 2 years of experience in recruitment or a similar role.
• Proven experience with sourcing talent at industry events, career fairs, and conferences.

• Proficiency in Google Workspace, Notion and Applicant Tracking Systems (ATS) like Workable

• Strong understanding of social media recruiting strategies.
• Excellent communication and interpersonal skills with the ability to build rapport with diverse audiences.
• Enthusiastic and professional demeanor with a passion for building relationships.
• Ability to work independently, manage time effectively, and meet deadlines.
• Excellent organizational skills with a keen eye for detail.

• Unlimited Paid Time Off (after 3 months probation)