• Daily monitoring of IBM Tickets related to APIC 
• L1 support for APIC Issues 
• Deploy IBM APIconnect Software using Kubernetes 
• Manage and Maintain IBM Apiconnect Software 
• Manage IBM Cloud Platform and Services 
• Creating Ubuntu Server environment using VMware ESXi 
• Manage and Maintain IBM Servers in Vitro Data Center 
• Manage VM ESXi Servers 
• Deploy IBM Application using Red Hat Openshift and Kubernetes 
• Experience with Containerization using Docker, OCP, and Kubernetes 
• Applying the Agile and DevOps Methodology. Acting as DevOps Engineer 
• To support the successful deployment, maintenance, development, integration, and use of the infrastructure environment and its services  
• Provides input into and supports the execution of operations management, service management, environment management, security, and project management methodologies & processes, incident and change control processes, release management, testing, documentation development and maintenance, monitoring, data management, environment maintenance, solution enhancements, and solution development.  
• Identifies, understands, and plans for organizational and human impacts of systems, and ensures business requirements are properly documented and integrated with existing processes, services, solutions, and skill sets.  
• Develops, documents, and revises environment or solution operations procedures, tests, and quality standards and functions.  
• Creates and updates communications and incident management activities to streamline ticket resolution.  

• Assists or leads the troubleshooting and resolution of issues, such as application, data synchronization, system integration, and performance incidents.  

• Bachelor's degree in computer science or engineering.  
• Ability to understand and successfully employ networking, storage, operating system virtualization, and integration solutions and services, and utilize appropriate environments (e.g. Test, Staging, and Production) in support of assigned responsibilities.  
• Ability to resolve technical problems and innovate more efficient use of IT resources.  
• Knowledgeable in Kubernetes and Docker is a must 
• Experience with AWS and on prem Virtualization 
• Hybrid work Set-up  

● Maintain and optimize day-to-day operational processes
● Management of inventory
● Management of databases used by the operations team and the customer service team
● Documentation and tracking of all current and past promotions
● Documentation and tracking of all procurements, disbursements, expenses for accounting purposes
● Support the Customer Service team with any relevant investigations or escalations as needed
● Support team KPIs
● Assist in the preparation of reports to internal teams as required
● Assist with any other ad-hoc operational tasks as required
● Track and report progress of activities against deadlines

Looking for Filipino or Philippine-based candidates.

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: HR Specialist
Working Hours: Monday -Friday 9:00 AM-5:00 PM EST| 10:00 PM - 6:00 AM Philippine Standard Time

Salary Range: 800-1500 USD/Month

We are currently seeking a detail-oriented and experienced HR Specialist to join our team. As an HR Specialist, you will play a crucial role in supporting various human resources functions, including payroll, timekeeping, benefits administration, recruitment, and employee onboarding. 

Responsibilities:

- Assisting with payroll processing and ensuring accuracy

- Monitoring clock-ins, clock-outs, and daily labor costs

- Generating reports related to HR metrics and analytics

- Tracking and managing employee time off (PTOs) and benefits

- Posting and editing job listings on various platforms

- Creating offer letters and facilitating the new employee onboarding process

Qualifications:

- Proficiency in using ADP software for payroll and HR processes

- Strong working knowledge of Microsoft Suite tools (Excel, Word, PowerPoint)

- Minimum 2 years of relevant experience in a similar HR role

- Excellent attention to detail and ability to handle sensitive information with confidentiality

- Strong organizational and multi-tasking skills

- Effective communication and interpersonal skills