The Senior Performance Marketing Specialist will play a crucial role in managing overall performance marketing strategy for demand generation in order to drive conversions in the customer funnel at optimal costs per acquisition.

What you’ll be doing:

• Develop and oversee overall performance marketing strategy for existing and new verticals
• Create and manage social media advertising and paid listings on third party websites and media partners such as, but not limited to, Google Ads, Meta, Youtube, Instagram, and Tiktok
• Ensure top organic search ranking positions (SEO & SEM)
• Manage performance marketing analytics with the help of analytics tools such as Google Analytics to track and measure all marketing campaigns
• Conduct regular conversion rate optimisation and execute A/B tests, user testing to improve conversion rates across the brands’ digital channels and assets
• Effectively communicate analyses by developing reports or visualization dashboards (demand funnel, budgeting, campaign impact, awareness, events, and strategic KPIs)
• Work with creative and marketing teams to test strategies and improve on ad performance

• Bachelor’s Degree preferably in Marketing, Business Administration, Advertising
• At least 3 years experience in Performance Marketing profession
• Well-versed in Performance Marketing, Google Analytics, Meda Ads, SEO, SEM, Paid Search, Affiliate Marketing, Social Media

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Are you an ace Digital Marketing Specialist with a passion for all things online and digital? Our team is on the hunt for a skilled professional like you to take charge of our client's TikTok channel and drive online presence to new heights! The ideal candidate will also be adept at creating engaging video content and editing videos and thumbnails on YouTube. This is a unique opportunity to showcase your marketing skills and make your mark in the digital space. Are you ready to rise to the challenge and join us on this exciting journey?

Position: Digital Marketing Specialist

Working Hours: Monday to Friday, 2-3 hours a week of overlap between PH & UK time zones, and the rest of the work hours can be flexible

Monthly Salary: Up to 1,500 USD/mo (Depending on the interview result and client’s approval)

Benefits: To be confirmed

About the Company:

A self-storage company in the UK with 5 sites. The client documented their journey on a podcast and a newsletter. The reason for the podcast and newsletter is to help other operators generate more profit through simple systems and procedures. The client has been creating content for 5 years or so but has never natively done so for TikTok. This is where you come in!

Responsibilities

• Utilize your expertise in TikTok to create and publish engaging videos to showcase the client’s self-storage services
• Develop innovative ideas for new video content by researching trending self-storage content
• Edit videos, create B rolls, and design thumbnails to make the videos more attractive to viewers
• Infuse personality and humor into the videos while also providing informative content related to the storage industry
• Manage the growth of the TikTok channel by strategizing and executing initiatives to increase engagement, followers, and views
• Apply similar skills to create longer-form content for their YouTube channel

• Proven expertise in creating TikTok videos that are engaging, entertaining, and informative
• Experience in creating YouTube content and applying YouTube SEO and growth strategies
• Creativity and a passion for social media and content creation
• Ability to work independently and manage multiple projects at once

Job Title: Affiliate Outreach

Salary Range: $800 - $1200

Don't miss the chance to join the team as an Affiliate Outreach Specialist. With your help, we can expand our reach to new audiences and achieve even greater success. Apply now to be a part of our exciting opportunity.

• Excite and build relationships through personalized outreach emails.
• Develop strong connections with clients.
• Take charge of managing and nurturing affiliate relationships.
• Efficiently handle assigned administrative tasks.

• 2 years of experience as an affiliate outreach / influencer outreach.
• Strong communication and relationship-building skills
• Ability to work independently and as part of a team
• Familiarity with affiliate tracking platforms

• Proficient or has experience using Google Workspace, Tiktok Shop Seller Center and Tiktok affiliate center

Salary: P100,000 – P150,000 (Monthly Package)

Schedule 8:30AM EST – 5:30 PM EST

What are we looking for?

Skills Required:

• Thorough understanding of key IT concepts and familiarity with network infrastructure
• Ability to manage multiple personality types and cultivate buy-in from various departments
• Ability to manage multiple ongoing engagements and work under tight deadlines
• Ability to think critically
• Ability to work well with a team in high-pressure situations

Nice to have:

• Formal training or certifications pertaining to project management, e.g., PMP, CAPM, Project+, ITIL, Prince2
• Familiarity with ticketing systems, e.g., AutoTask, ConnectWise, TrackIT, FootPrints
• Experience with IT-monitoring tools, e.g., N-able, Kaseya, SolarWinds

What will you do?

• Participating in all managed services calls with clients and account managers.
• Reviewing managed service tasks/upgrades, and open tickets.
• Conducting kickoff meetings/calls for onboarding new clients and coordinating all tasks throughout.
• Providing accurate, timely, and detailed documentation of all technical and client-care issues.
• Facilitating communication—at regular intervals—between clients, account managers, engineers, and management.
• Acting as an internal liaison between various departments, including executive management, engineering, sales, administration, and technical writing.
• Cultivating client relationships through phone calls and proactive service offerings.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a top IT services provider in New York City. They specialize in helping businesses with their IT needs, from choosing and installing hardware and software to making sure everything runs smoothly in the long term. They're especially focused on ensuring that a company's IT systems support its overall business goals.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information.

The IT Support Technician is a vital member of our Information Technology team, tasked with

providing essential IT support. The role plays a central part in maintaining a responsive and efficient IT support environment, ensuring seamless day-to-day operations. Responsible for resolving a variety of technical issues, requests and escalating complex problems as needed. Requires a hands-on approach to troubleshooting and resolving hardware, software, and network-related issues. Actively contribute to the documentation of technical procedures and user-facing guidelines to enhance knowledge sharing and facilitate efficient issue resolution. Plays a critical role in fostering a positive end-user experience while contributing to the overall functionality and security of our IT infrastructure.

• Provide quick and effective assistance with information technology systems.
• Guide end users remotely and in person through systems configuration, troubleshooting, and maintenance 
• Listen attentively to end users’ questions and concerns and offer optimal solutions.
• Prioritize customer satisfaction in all communications, directing unresolved issues to next level personnel.
• Work with IT Specialists to provide end users with superior service.
• Respond to technical inquiries via email, through online chats, over the phone, or in person.
• Walk end users step-by-step through the problem-solving process.
• Help with troubleshooting hardware and software.
• Follow up with end users to ensure satisfactory service.
• Communicate end user feedback to the appropriate internal team members.
• Under direct supervision from senior team members, provide help desk support.
• Monitor and respond quickly and effectively to requests received through the IT helpdesk.
• Troubleshoot and resolve all problems encountered with hardware and software.
• Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment.
• Provide on-site desktop/laptop support including new hardware setup, imaging, and deployment. Install and configure computer software, hardware, networks, and peripheral equipment.
• Responsible for regular desktop preventive maintenance and cleaning.
• Troubleshoot and resolve software and hardware issues quickly and efficiently.
• Document steps to help end users resolve technical problems.
• Develops and maintain technical and user facing documentations.
• Support the implementation of new solutions or applications.
• Create accounts for new users and assist with password or login problems.
• Test and evaluate new technology.
• Inventory Management of IT Equipment.
• Provide insight into technical requirements.
• Repair and replace equipment as necessary e.g., UPS Battery.

• Bachelor’s degree in related field, equivalent work experience in the IT field, and/or industry certification(s)
• Minimum of 2-3 years prior experience in a Technical Support capacity
• Exceptional Customer Service and communication skills, both verbal and written
• Experience working as an IT help desk technician or in a similar customer support role.
• Must be a self-starter with the ability to adhere to procedure.
• Strong analytical, logical thinking and problem-solving skills
• Ability to diagnose and resolve a variety of technical issues.
• Team-oriented mindset with an openness to constructive feedback
• TESDA NC2 certification

Highly preferred:

• Experience using Office 365
• Skilled in supporting Microsoft Technologies (O365, Active Directory, Azure, etc.)
• Working knowledge with various operating system and application e.g Microsoft Windows 10, 11 and Microsoft Office application
• Working knowledge (Cisco, Mikrotik, WIFI AP, Switches)
• Tech savvy, with experience working in a tech-related field.
• Eagerness to learn new technologies and systems.
• Exceptional Customer Service and communication skills, both verbal and written
• Knowledgeable about endpoint protection and associated best practices.
• Proficient with Mobile Devices, wireless networks, and peripherals such as printers, scanners, etc.
• Excellent organizational and follow-up skills with strong attention to detail
  

• Full-time contract.
• Attractive salary based on skill level and experience.
• Work alongside colleagues that share the same interests and passion for art and video games.
• Stable employment and professional growth in an international environment.
• A culture of diversity and inclusion to unite the most outstanding talents.
• Online training platforms and workshops to level you up.

Purpose Being part of Trading & Supply Credit Manila, responsible for performing daily operational credit activities in support of all T&S entities, including:  Credit checks, which is a process of providing credit advice to T&S traders for each transactions regardless of its tenor and nature and according to acceptable payment terms before agreeing to a deal contract issued to the counterparty.  Regular Credit Operations, specifically system updates and/or relevant reporting coupled with stakeholder engagement requiring fast and dependable service to avoid downside risk, support the deal lifecycle, and ensure it operates within the Credit control framework.    These roles are part of the Global Credit Underwriting & Operations Team (Houston, London, Singapore, and Manila), which is focused on business impact and operational excellence.   This role encompasses a wide range of tasks and covers the majority of business lines with which Shell is involved in e.g. Crude and Financial etc. It therefore offers real variety and an opportunity to impact commercial outcomes. We are seeking an individual to join the team that can think creatively, has a passion to understand and critically assess the businesses with which Shell trades with through an understanding of the macro environment, and is ready to bring ideas for continuous improvement.  Accountabilities Act as the day-to-day ‘face of credit’ interfacing directly with traders and the Global T&S Credit team, and commercial and finance stakeholders to support and advise pre-deal requirements.  Tasks will include but may not be limited to:  Conduct Credit Check Activities for All Trading entities. These include:  Daily responding to pre-deal credit check requests for the Oil & products, LNG, Chemicals, Energies, and Freight business lines. Also, back up for pre-deal STR barge checks.  Daily interface with traders, commercial credit managers, and trade finance as needed to achieve win-win pre-deal advice  Contacting traders as needed to gain more understanding about deal scenario  Identifying available credit limit by referencing to approved credit assessment file and exposure calculation.  Identifying risk mitigation techniques to support business opportunities  Ensuring KYC & other compliance requirements on all deals  Prepare credit reports for KPI and review with relevant focal points in Houston, London, and Singapore.  Promote continuous improvement in process, controls, and protocols  Dimensions The Shell Trading Network is fast-moving and growing rapidly. The Trading & Supply business is becoming increasingly complex with a changing macro-environment and with a shift in global supply-demand. Shell Trading & Supply is seeking to do business in riskier Emerging Market countries and with entities that have questionable Credit Quality. This coupled with a generally Credit adverse macro environment makes it increasingly important that we maintain a robust credit checks process that ensures T&S risk is mitigated via credit securities or cash. Transactions being entered into are also of increasing number, complexity, and tenor. All of which lead to the need for strong controls and an Operations team that is resilient, nimble, and detail-oriented  The role will support ALL trading entitles situated in the different hubs in Singapore, London, and Houston.   Special Challenges This role creates the opportunity to further define the Global Trading Credit Organisation, particularly in the new Trading & Supply world while we look to continually innovate and define best credit solutions to support the dynamic and fast-paced Trading and Supply business  Maintain the ability, notwithstanding the transition to a global organisation, to respond immediately and decisively in the event of the "known unknowns" in the external environment. There will inevitably be peaks and troughs in the workload over the course of the year.  Maintain good, long-term relationships with traders, commercial credit, trade finance, KYC, and global underwriting team to ensure credit advice provided was the best and will turn to a positive outcome.  Willingness to learn or currently have the ability to navigate through various end-use trading systems   Demonstrate a firm grasp of the key commercial considerations, as well as an ability to weigh up and decide on the risks of each activity.  The ability to know when to escalate is essential.  Keep connected with the other teams within Credit, KYC, and Trade Finance in all core locations, to ensure the team understands emerging challenges the location-based teams are facing and can re-prioritize effort as required.  Work effectively with other parts of finance Give enthusiastic and vocal support to the Global Trading Credit organisational changes, the benefits of which will in many cases be felt in the longer term, while continuing to meet the ongoing needs to the global Trading and Supply businesses in the immediate term  Experiences & Qualifications Ideally, would have relevant finance experience with specific focus in Credit or prior work experience in the corporate sector, especially within a Trading or Credit team.  The ability to work under pressure, working to tight deadlines, and juggling several different items.  Strong commercial understanding, especially the ability to balance speed, cost-benefit, and long-term relationship management.  Clear attention to detail and passion for continued learning  The ability to communicate complicated ideas in a clear and uncomplicated fashion.  Remain open to different perspectives (i.e. from other businesses & locations) and be able to switch priorities at short notice.  Demonstrate ability to coach junior team members and take ownership and deliver on specific projects.  Experience in working in a global organisation and in a virtual working environment  Shift Schedule: 9 PM - 6 AM (+1hr flexibility, following DST) For further information, and to apply, please visit our website via the “Apply” button below.

Just imagine your future with us…

At Aurecon we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

What will you do?

As a Dynamics/CRM Developer, you are responsible for the delivery and support for enhancements on the Microsoft Dynamics 365/CRM products and services (including 3rd party applications such as ClickDimensions, CRM Addon’s).

• Having a detailed understanding of Dynamics Sales and Marketing modules and business processes it enables.
• Being accountable for the analysis, design, engineering, testing & delivery of marketing and sales modules.
• Working with product squad, other squads and the management to build and implement solutions in line with the business strategies.
• Complying with standards and processes for software engineering/development and support.
• Ensuring that individual and team KPIs and SLAs are achieved
• Actively working with stakeholders to seek improvements and help streamline the process through CRM.
• Anticipating hurdles and have contingency plans to circumvent them

What can you bring to the team?

Firstly, strong sense of responsibility, flexibility, and adaptability to varying request. Demonstrate excellent time management and organisational skills. And as part of a new team, you will have the opportunity to shape this role and have input into how we evolve it over time to WOW our employees and make an even bigger impact on the world. You will also need the following:

• Bachelor’s degree in Computer Science or any related discipline
• With at least 3+ years’ experience in Dynamics CRM implementation and continuous enhancement
• Strong experience in Agile methodology and Scrum
• Strong experience in application development and support in a Global Shared Services set up
• Extensive experience in Dynamics 365 Sales and Marketing development, enhancement, and support
• Extensive experience in integrating Dynamics365 with third-party applications.
• Has technical proficiency : C#, JavaScript, and familiarity with related technologies like Power Platform.
• Excellent Stakeholder Management skills and has worked with a diverse set of stakeholders.

Our Aurecon Attributes describe the types of people we bring together for clients. We don’t expect you to have all eight of the attributes, but one that is unique to you.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About Us

We’ve re-imagined engineering.

Aurecon is an engineering and infrastructure advisory company, but not as you know it!

For a start, our clients’ ideas drive what we do. Drawing on our deep pool of expertise, we co-create innovative solutions with our clients to some of the world’s most complex challenges. And through a range of unique creative processes and skills, we work to re-imagine, shape and design a better future.

We listen deeply and intently, which helps us see opportunities, possibilities and potential that others can’t. Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!

Salary: P80,000 to P100,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 06:00 PM AEST)

What are we looking for?

Skills Required:

• Bachelor's degree in Finance, Business, Economics, or a related field.
• 3 years of demonstrated success in asset management, financial services, or related sales roles, with a strong focus on quantitative trading and systematic trend following strategies.
• Expertise in utilizing HubSpot and other lead tools that can apply to this role.
• Profound understanding of quantitative trading methodologies, systematic trend following, and diversified futures portfolios.
• Exceptional interpersonal and communication skills, with the ability to explain complex strategies to potential clients.

Nice to Have:

• MBA or CFA is a plus.
• Self-motivated and goal-oriented, driven by a commitment to achieving results in the quantitative trading space.
• Excellent negotiation and presentation skills.
• Ability to work collaboratively within a team and independently.

What will you do?

• Client Acquisition: Identify and target potential clients, including institutional investors, family offices, and financial advisors, who are interested in systematic trend following strategies over diversified futures portfolios.
• Market Research: Stay up-to-date on industry trends, competitor activities, and market dynamics within the quantitative trading and futures markets, providing valuable insights and recommendations to our team.
• Sales Strategy: Develop and execute effective sales strategies and tactics tailored to our systematic trend following offerings to achieve revenue and growth targets.
• Client Engagement: Build and maintain strong, long-term relationships with clients by understanding their specific investment needs and delivering tailored solutions based on our strategies.
• Product Knowledge: Maintain an in-depth understanding of our quantitative trading strategies, systematic trend following methodologies, and their application in diversified futures portfolios. Effectively communicate the benefits of these strategies to clients.
• Networking: Attend industry-specific events, conferences, and seminars to expand your professional network and represent the company as a leader in quantitative trading.
• Reporting: Prepare and deliver regular reports on sales activities, pipeline, and progress toward goals to the management team.
• Compliance: Ensure all activities adhere to industry regulations and compliance standards, particularly in the context of quantitative trading and futures trading.

Join the awesome team and enjoy these benefits & perks:

• Hybrid work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package with performance-based bonuses and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a quantitative fund manager, with over 15 years of trading derivatives in Sydney, Australia. Their expertise lies in dynamic asset allocation across 60+ liquid futures markets, encompassing equity indices, government bonds, short-term interest rates, currencies, and commodities. Licensed to serve wholesale investors under the Australian Financial Services License.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Biller Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• calling insurances to follow up claims

• At least 6 months experience in Medical Billing Team Lead
• at least 6 month healthcare experience
• Detail Oriented
• Good communication skills
• can work on a shifting schedule

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ABOUT US 

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve.

HEADLINE

Are you a multi-tasker looking for an opportunity to grow your career in procurement? Do you have experience in procurement management? If so, we have an exciting opportunity for you to join our valued client, a managed service company based in Sydney, Australia. 

We are seeking a detail-oriented PROCUREMENT CO-ORDINATOR, a new role for the business that has come about due to rapidly expanding business operations. 

This is a full-time role, Monday to Friday, Dayshift. 

This is an office-based position in central Cebu City. 

The expected start date is February 2024. 

ABOUT THE ROLE

As a Procurement Coordinator, you will be responsible for managing and coordinating procurement for our customers in Australia, North America, and Europe. This is a crucial role that requires working closely with our international and local resources to ensure that procurement is conducted to the highest standard and meets both internal and external expectations and deadlines. 

In this role, you will have the opportunity to make a significant impact on our business, helping to ensure that we deliver the best possible service to our customers. Your attention to detail, strong organizational skills, and ability to work effectively with others will be key to your success. 

Once you’ve mastered this role, you have the opportunity to progress into Level 2 and 3 Procurement Manager role. 

If you are looking for a challenging and rewarding opportunity in procurement, we encourage you to apply for this position.  

RESPONSIBILITIES
 

• Obtain and track quotes for hardware and software renewals. 
• Obtain and track quotes for warranty renewals. 
• Obtain and track quotes for small item renewals, including certificates, keyboards, laptops, servers, and miscellaneous items. 
• Manage stock on hand, ensuring accurate inventory levels and efficient replenishment. 
• Maintain and manage receivables, ensuring timely payment from clients and resolving any billing issues. 
• Coordinate and manage deliveries and shipping logistics. 
• Efficiently manage purchase orders and sales orders, ensuring accuracy and timely processing. 
• Provide general administrative support to the procurement department. 
• Ensure the customer relationship management (CRM) system is kept up to date with relevant information. 
• Manage internal stock levels and process orders as needed. 
• Update and maintain wikis and other knowledge management platforms. 
• Generate and analyze backorder reports, taking appropriate actions to resolve any issues.  

QUALIFICATIONS AND REQUIREMENTS 

• Bachelor's degree in Finance, Commerce, or a relevant field. 
• At least 5 years of relevant experience in procurement management or a similar role. 
• Ability to multi-task and adapt to changes quickly. 
• Proficiency in telephony skills, typing skills, and planning and preparing written communication. 
• Proficiency in using new IT applications, processes, software, and equipment. 
• Self-motivated with the ability to work in a fast-moving environment. 
• Strong organizational, presentation, and customer service skills. 
• Strong attention to detail and exceptional analytical and problem-solving abilities. 
• Excellent organisational skills with the ability to prioritise tasks, work on multiple assignments, and manage time effectively. 
• Ability to work independently and as part of a team. 
• Excellent verbal and written English and interpersonal skills to interact with clients and team members effectively.  
• High level of integrity and professionalism. 

WHY YOU SHOULD JOIN US

BSA Solutions, Inc. emphasizes in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Encouraging you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present,  
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

The AP Specialist will prepare and process invoices timely and accurately for multiple companies, vendor communication, and coordinating month end closings with the Accounting Department.

Note this role is Hybrid and on a night shift (usually starting at 9pm).

Responsibilities and Duties:

• Be able to process a high volume of invoices
• Manage workflows to ensure fast processing and approvals of payments
• Code invoices to correct accounting unit (location/department), general ledger account and accounting period
• Weekly check run; ensures backup and signatures are complete and mail payments
• Process travel and expense reports and oversee distributions in a timely fashion
• Support month-end and year-end close processes, including internal and external audit
•  Actively follow up on delays and communicate corrective action
•  Review debit balances on vendor accounts
•  Reconcile vendor statements to ensure that accounts are up to date and correspond with vendors to clear discrepancies
•  Perform ad-hoc analysis and other duties as assigned
•  Follow established Accounts Payable policies, procedures, and control processes to ensure accuracy of Accounts Payable

Education:

• Bachelor’s Degree in Accounting or Finance

Work Experience:

• Typically requires a minimum of 2 - 4 years of related experience

Others:

• Minimum of 2 years relevant AP experience in the technology industry, with the ability to operate in a fast-paced and complex environment.
• Experience with Procure to Pay system- Opentext, SAP, Netsuite, Concur or comparable systems
• Proficiency in electronic payment processing and accounts reconciliation
• International and domestic payment experience using different payment methods and across multiple banks
• Sound working knowledge of the Microsoft Office suite
• Advanced spreadsheet skills, including v-lookup and pivot table
• Highly organized and deadline-driven individual capable of processing and managing a high volume of transactions by set deadlines
• Independent professional with strong attention to detail, ability to multitask, and a drive to learn and grow
• Strong problem-solving skills
• Capacity to manage multiple tasks with ease and efficiency
• Good interpersonal and communication skills

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Biller Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• calling insurances to follow up claims

• At least 6 months experience in Medical Billing
• at least 6 month healthcare experience
• Detail Oriented
• Good communication skills
• can work on a shifting schedule

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

PTW, a gaming services company, is looking for a talented L&D professional to join at an exciting phase. This is a stand-alone role for a start-up entity in the Philippines.

The Learning and Development Specialist (L&D Specialist) will focus New Hire Training and Job specific trainings as needed by the Operations team. The L&D Specialist will learn and implement the process flow to ensure building skills, upskilling, and drive performance metrics aligned with PTW organization goals.

Content Design and Development:

• Coordinate with the Content team to design course materials as per training/event requirements.
• Develop modules and course material based on the designs.
• Create and adapt curriculum for a variety of audiences and learning delivery methods.
• Develop complementary training materials that enhance learning options, including participant and leader guides, manuals, reference cards and certifications.
• Modify programs as and when required.
• Ensure available contents meets the process standards.

Coordination:

• Manage and coordinate training enrolments.
• Design, prepare and order educational aids and materials as and when required.
• Act as the SME within the business for anyone with questions or queries regarding New Hire Training and development plans.
• Develop and maintain organizational communications such as bulletin boards and newsletters. to ensure employees have knowledge of training and development events and resources.
• Gather feedback from trainers and trainees after each educational session.

Delivery:

• Deliver New Hire Training.
• Deliver Refresher Training.
• Deliver basic and intermediate modules for developmental trainings as assigned by the lead/manager.

Evaluation:

• During recruitment completes L&D rounds as per the process.
• Analyse training feedback (L1, L2, L3) and create reports.

• A bachelor’s degree preferably. In absence of a degree needs to hold at least two (2) years of work experience as a voice coach or a trainer in the BPO sector. Should have relevant certification in training/linguistic/coaching domains.
• With advance level discourse and comprehension – Written and Verbal
• Basic Excel skills , vlook up, h lookup and Power point presentation
• Classroom management

• Statutory Benefits
• Annual Leave
• HMO upon first day of employment
• Fun, diverse, inclusive and collaborative work environment
• A fun environment, and a relaxing culture, including the opportunity to work with the leading technology and creative minds in the world.

ABOUT US 

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve. 

HEADLINE 

Are you an experienced tech enthusiast with a passion for managing and training a future team of IT Helpdesk professionals in Level 1, 2, and 3? Do you have experience establishing processes and policies to optimise helpdesk support operations? If yes, we have an exciting opportunity for you to join our valued client, a business service industry company based in Queensland, Australia. 

We are seeking an IT HELPDESK TEAM LEAD to be responsible for establishing and leading a team of talented IT professionals, ensuring the delivery of exceptional IT support services to an Australian company. 

This is a full-time role, Monday to Friday, Dayshift. 

This is an Office-Based position in central Cebu City. 

The expected start date is February 2024. 

ABOUT THE ROLE 

We are seeking a highly skilled and motivated IT Helpdesk Team Lead to pioneer our IT team in Cebu, Philippines, on behalf of a leading Australian company. As the Team Lead, you will be responsible for establishing and managing the offshore IT support operations, leading a team, and ensuring the delivery of exceptional IT support services. In the first six months, you will have the opportunity to showcase your leadership capabilities, assist in the hiring and building of a new team, and utilise your proven experience in establishing processes and policies to set up and enhance our helpdesk support operations. This is a leadership role that requires strong supervisory skills, a deep understanding of IT support processes and the ability to drive success in a dynamic and multicultural work environment. 

 

RESPONSIBILITIES 

LEADERSHIP AND TEAM MANAGEMENT 

• Lead and inspire a team of IT professionals, fostering a positive and collaborative work environment. 

• Set clear goals and objectives for the team, monitor performance, and provide regular feedback and coaching. 

• Promote a culture of continuous learning and professional development within the team. 

• Manage scheduling, workload distribution, and resource allocation to ensure efficient operations. 

• Foster effective communication and collaboration between the offshore team in Cebu and the Australian counterparts. 

OFFSHORE IT SUPPORT OPERATIONS 

• Develop and implement IT support processes and procedures to ensure timely and effective resolution of technical issues. 

• Oversee the handling of IT support tickets, ensuring adherence to service level agreements (SLAs) and customer satisfaction targets. 

• Monitor and analyze performance metrics and key performance indicators (KPIs) to identify areas for improvement and implement corrective actions. 

• Collaborate with the Australian counterparts to align processes, share best practices, and ensure seamless service delivery. 

CUSTOMER SERVICE AND RELATIONSHIP MANAGEMENT 

• Ensure high levels of customer satisfaction by delivering excellent IT support services and solutions. 

• Serve as a point of escalation for complex technical issues and customer concerns, providing timely resolution and maintaining strong client relationships. 

• Develop and nurture relationships with key stakeholders, both internally and externally, to understand their IT support needs and align services accordingly. 

• Regularly communicate with clients to gather feedback, address any issues, and identify opportunities for service enhancement. 

CONTINUOUS IMPROVEMENT AND INNOVATION 

• Stay up-to-date with industry trends, emerging technologies, and best practices in IT support. 

• Drive continuous improvement initiatives to enhance the efficiency, effectiveness, and quality of IT support services. 

• Identify opportunities for innovation and automation to streamline processes and improve productivity. 

• Encourage a culture of innovation within the team, fostering creativity and the exploration of new solutions. 

• Bachelor's degree in Computer Science, Information Technology, or a related field.  
• Minimum of at least ten (10) years of experience in IT support, with at least three years in a leadership or supervisory role, managing IT support teams. 
• Proven track record in establishing processes, policies, and SLAs in a helpdesk or IT support environment.  
• Experience and knowledge in AutoTask, Datto RMM, Webroot, Skykick, Office 365, UniFi & Ubiquiti, Network products, 3CX Telephony and IT Glue are highly desirable. 

• Strong technical knowledge across a wide range of IT systems, including hardware, software, and networks.  
• Excellent problem-solving and decision-making skills, with the ability to prioritize tasks and manage multiple projects simultaneously.  
• Ability to assess the severity and potential consequences of different issues, make informed decisions, and communicate priorities to the team clearly.  
• Outstanding communication and interpersonal skills, with the ability to effectively collaborate with team members, stakeholders, and end-users.  
• Demonstrated ability to lead and motivate a team, fostering a positive and productive work environment. 

BSA Solutions, Inc. emphasizes in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Encourages you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present. 
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

 

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.  

• Develop and maintain IT Audit and Risk assessments for departments, under the guidance of our Cybersecurity/GRC Manager
• Review impacts of changes pre/post-implementation to our system to maintain or improve our security posture
• Evaluate and spread the word on controls and policies to drive compliance, and provide feedback to various security/compliance committees
• Develop material and coordinate with vendors on information security training and awareness
• Disseminate security communications across the organization as required
• Collect evidence for purposes of audit and compliance
• Assist with assessing the security posture of third-party vendors and suppliers
• Guard Sleek from internal/external threats. Raise and respond to security incidents reported, and communicate with committees to initiate DR/BCP if necessary
• Report and track incidents raised in SIEM and other sources
• Aid the proper classification and rating of risk items
• Initiate regular improvement drives for security across departments

AECOM is seeking a Specialist Project Controller to be based in Manila, Philippines

Job Description: 
Opportunity phase 

• Supports Go/No Go preparations, forms, and gathering information and process, as directed by Project Manager.  

•  Review project controls requirements of RFP/opportunity. Provide or obtain project controls support for proposal deliverables, as appropriate for project complexity.  

• Understand proposal pricing approach and support as appropriate. Proficiency with company standard pricing tools and support as required.  

Planning phase 

• Develop customized Cost/schedule control plans/solutions to provide Project Management and other project team and management with appropriate tools for project cost and schedule control.  

• Support PM/Project team/contract administration in managing the contract review process for new contracts, modifications, and job closures. Understand and support or coordinate insurance verification process as necessary. 

• Ability to manage the review of contract risk types and deploy methods to identify and develop risk management approaches for projects.  

•  Ability to manage/oversee financial project issues such as segmentation, work at risk, and revenue recognition during project setup.  

• Review scope definition documents and support PM with development of complex Work breakdown structure development (and maintenance during execution), interfacing with Procurement, Engineering, Subcontractors, and Finance to support proper job setup for cost and schedule development, progress tracking, risk analysis, client billing.  

• Manage the development, updating, and monitoring of schedules and preparing status reports and staffing curves, in alignment with the scope of work and resources, including subcontractors and consultants, planned to execute scope.  

• May support another Project team/procurement in managing documentation to support procurement of required sub-consultants and vendors 

• Develop and review project cost and revenue baseline, based on the above element, on behalf of the PM.  

• Develop and implement performance measurement and earned value plan and updates during execution. Elevate for review by PM, Project team, and other Management staff.  

• Understand contractual invoicing requirements. Understand project/organizational and client interfaces. Review invoice support requirements, during execution, with the Project Manager.  

Execution phase 

• Integrate cost and schedule data/baseline with the company’s enterprise system, to facilitate Project's financial goals, or oversee this effort.  

• Develop key deliverables in preparation of project reviews 

• Developed expertise with system and reports to review actual costs, commitments, coordinate cost adjustments, reviewing for coding accuracy.  

• Identifies cost (and scheduled as needed) variances, investigates root cause, and develops/executes a correction action plan, as discussed with PM and Project team.  

• Lead effort for tracking budget, project costs, labor hours, schedule updates, installed quantities, and progress measurements for work to include direct hire and subcontracted work. 

• Maintain the planning/scheduling updates, applying engineering, procurement, and construction terminology, concepts, and relationships. Develop and maintain critical path logic networks and bar charts. 

• Analyze, evaluate and forecast current status against an established baseline schedule. Assess the impacts of design or construction changes and schedule slippages. Report schedule status to all levels of project and company management as well as to the Client.  

• Accumulate and access historical data, such as performance experience, for use in maintaining a realistic basis for future planning, forecasting, and Estimate at complete development.  

• Measure progress and review performance trends. Exposure to progressive performance data and associated concepts and principles.  

• Prepare reports, graphs, and charts, to communicate project status.  

• Proficiency with the company’s financial systems, processes, and procedures such as segmentation, work at risk and revenue recognition requirements and processes, and be able to align with project status and assist in analyzing and using financial data to identify key project issues.  

• May coordinate/review invoices for consistency with contract requirements and rates. May interface with Billing and accounting staff. 

• Assist the Project Manager with reporting on accounts receivables and unbilled issues as assigned.  

• Support the Project team, with the change control management process and gain insight into the rationale and importance of change events. Support project with pricing and determining schedule impact of change orders.  

• Assist PM with support on gathering information to develop trending, forecasting, and estimate to complete the process. May assist PM with WAR (work at risk) and RAR (Revenue at Risk) forms.  

• May provide guidance, direction, and specialized assistance to others in the resolution of project controls problems.  

Closeout phase 

• Review project scope and determine all contractual deliverables have been met, discuss with PM. 

• Coordinate with PM/procurement for closeout of sub-agreements  

• Support PM with the input of final EAC  

• Support with coordination of final invoice as directed.  

Complexity & Decision Making 

• Performs challenging assignments requiring independent judgment, with little or no supervision 

• Work is reviewed upon completion for adequacy in meeting objectives 

• May be required to assess project controls needs on several projects and develop more junior project controls, staff members.

Position : Account Operation Specialist

Working Hours : TBA

Holidays : TBA

Salary range : 1000 to 1500 USD

ABOUT THE COMPANY:

We are a venture-backed experiential partnership platform helping advertisers engage and acquire new customers via event and venue partnerships at-scale. We offer turnkey sampling programs as well as the ability to activate on-site for brands with field teams or agencies that want to engage directly with 230M+ consumers. With smart targeting, centralized contracting, payment and logistics, customers include Google, DoorDash, Pepsi, General Mills, Mondelez, and more, are saving countless hours and driving measurable ROI.

A Day in The Life:

• Creating and maintaining documents and project management software to track statuses, approvals, and timelines
• Ensure recaps from our Event Organizers are completed on time and contain the necessary requirements
• Answering Event Organizer questions to provide a high level of customer service
• Support Account Coordinator and Account Managers in developing and implementing account strategies to achieve client objectives and maximize client satisfaction
• Compile and create comprehensive brand recaps based on provided data and information

SPECIFIC DUTIES AND RESPONSIBILITIES

• Support and partner with a Account Coordinator and Account Manager on multiple accounts
• Ensure Organizers have all payment information including W9s and onboarded into our payments platform to ensure timely payments
• Follow up Organizers as needed to collect recaps
• Process timely payments for recaps that meet all requirements
• Process timely vendor credits for recaps that are not received on time or do not meet the requirements
• Help create recaps for brands as needed
• Become an expert at using our product and make recommendations for improvements
• Become an expert on converting early customers to power users of our platform
• Provide input on ways we can streamline processes and execution
• Quality check product to ensure all aspects of product function properly and are as intuitive as possible
• Correspond with event organizers to ensure prompt responses
• Proactively troubleshoot bugs and eliminate waste from our systems
• Navigate an ambiguous, low oversight role and thrive in uncertainty by applying a bias towards proactive problem solving

• At least 1-2 years of previous experience in a similar position in administrative or account management
• Strong attention to detail, organized and driven
• Ability to meet strict deadlines
• Ability to work in a fast-paced environment
• Exceptional professional communication skills, having strong English both oral and written, for internal teams and clients
• Passionate about improving our user experience and relations
• Must be a self-motivated individual with an entrepreneurial mindset
• Team player that has a can-do-anything mentality
• Strong understanding and experience in Microsoft Excel and Google Sheets with creating formulas and processes (Vlookup, Sumif, Countif, etc)
• Strong understanding and experience using the G Suite
• Previous experience working in the events industry or coordinating partnerships (*bonus if you have experience coordinating event sponsorships)
• Previous experience with Asana or other Project Management tools is a plus

Duties and Responsibilities: (Job Description)

·       Check all required documents & compliance: commercial invoice, packing list,  cargo compliance (nature / geography /..)

·       Perform the transport plan according to Customer booking instructions

·       Coordinate with Customs Broker with regards to Export formalities

·       Produce documentation (AWB) according to customer profile and country specifics 

·       Arrange flight as per Customer requirement

·       Input up to date information in the system: Tasks, milestones, events, deviations and any other relevant information to guarantee execution of the shipment and data quality according to customer SOP and our internal standards

·       Control detention and demurrage risk

·       Coordinate with the Team in case of operational issues and on productivity, amendment of solution and if needed

·       Coordinate with BPO, SSC and HUB to complete execution

·       Perform auto rating in the system for Billing

·       Post and send customer invoice according to customer SOP and internal standards

·       Assist accountable teams in case of invoicing discrepancies

Competency Requirement/s:

·       Candidate must possess at least Bachelor’s/College Degree in supply chain management, business or a related field is required.

·       Meticulous with good analytical & problem-solving skills

·       Resourceful and curious (with an inquisitive mind)

·       Independent and fast learner (with minimum supervision)

·       Ability to adapt to a fast-paced working environment, with excellent organization skills and ability to multi-task

·       Work with integrity and responsibility

·       Able to write e-mail and able to communicate with the stakeholder

Experience Required:

·       Has a minimum of 1 to 3 years working experience on a Freight Forwarding / Logistics business

·       Experience in CargoWise1 is an advantage

Knowledge and Skills:

·       Knowledgeable in Air Cargo Freight Forwarding

·       Above average MS Excel, Word skills

·       Strong knowledge in using MS Office Applications

·       Knowledgeable in Air Cargo Tracking

·       Must be able to work under pressure

·   Must have a keen eye for details

WHAT WE OFFER

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability.We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.Benefits:

• Medical Insurance
• Group Life Insurance
• Paid Leaves
• Medical and Optical Reimbursement
• Birthday Token
• ***By applying to this position, you acknowledged the permission to share and view your resume/profile including confidential and personal information based on the process to evaluate your application and reconsider for other roles within Bollore Group.

Salary: P70,000 - P90,000 (Monthly Package)

Schedule: Monday – Friday (Shifting/Rotational)

What are we looking for?

Skills Required:

• At least 3 years of L2 Service Desk/Support Operations Engineering experience preferably in an MSP environment
• Troubleshooting MS Windows Desktop and Server operating systems 
• MS Office 365 and Exchange Server troubleshooting and administration
• An in-depth understanding of MS Active Directory and Group Policy
• LAN / WAN troubleshooting
• Previous experience working for a Managed Services Provider is highly regarded
• At least one industry certification such as Microsoft, Citrix, Cisco or similar
• A proven ability to demonstrate initiative and attention to detail
• A customer centric approach displaying both empathy and integrity

• ITIL experience and/or certification

Nice to Have:

• Bachelor’s degree in information management, Information Technology, Information System, Computer Science, Business Administration, or equivalent
• A proven ability to demonstrate initiative and attention to detail
• A customer centric approach displaying both empathy and integrity
• ITIL experience and/or certification

What will you do?

• Remote incident resolution and request fulfilment to SLAs
• Active Directory administration
• User creation and termination requests.
• Remote configuration of hardware and software
• Create Knowledgebase articles and process documents, where possible.
• Reduce the volume of incidents by identifying and eliminating root cause through the pro-active problem management process
• Basic network troubleshooting and fault finding

• Work with third parties to Facilitate repair work for onsite desk side equipment
• Adherence to company’s service procedures.

 

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

 

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Since 1998, our client has been helping organisations access technology to their business advantage. They achieve this by providing IT management, IT strategy and converged IT services to clients across Australia, New Zealand, Asia and North America.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

***LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES***

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Editorial Operations Specialist (Full-time)

Salary: 800-1200 USD/month (depends on skills and years of experience)

Working Hours: 8 hour workday M-F with at least 4 hour daily overlap with CST. Schedules ranging from a 5:00am CST start time to a 1:00pm CST start time (e.g. schedule could be 7:00pm - 3:00am PH time, 3:00am - 11:00am PH time, or any 8 hour slot in between)

About the Company:

Our client, a new media company focused on the future of journalism and online storytelling, is seeking an Editorial Operations Specialist. As part of the newsroom team, you’d carry out various tasks, such as packaging content for our CMS, selecting and reviewing images for use in stories, creating and formatting story documents, and completing data entry and cleanups. You'll also contribute to improving editorial processes.

Specific Duties and Responsibilities:

• Creating and formatting client story Google Documents to be used by Stacker Editors
• Building stories in the Content Management System, which includes loading in all relevant information, uploading images, adding tags and ensuring accuracy of data
• Collecting images from clients and third party image suppliers such as Canva or Getty as needed; checking the size and format of client-provided images
• Updating internal systems and trackers for accurate records
• Performing various data entry tasks
• Identifying opportunities for improving workflow
• Assisting with special projects and other duties as assigned

• Excellent attention to detail with 2+ years of experience in operations, content production, newsroom or similar space

• Experience with online media or related industries is a plus
• Experience copy editing content and reviewing for accuracy is a plus
• Fluent spoken and written English
• Effective problem-solving abilities
• Ability to multitask in a fast-paced environment
• Highly organized with excellent attention to detail
• Quick learner of new software
• Comfortable with remote work and having a flexible schedule
• Team player while also able to work independently
• Specific Technical Skills or Software Knowledge Needed:
• Proficient in Microsoft Office and Google Suite
• Prior experience working in project management tools such as ClickUp
• Experience working in a Content Management System is a plus
• Experience using third party image suppliers, such as Canva or Getty, is a plus
• Familiarity with communication methods such as Gmail, Slack and Zoom

• US holidays off

• PTO/vacation (10 days per year)
• Paid sick leaves (5 days per year)

Position : Account Support Specialist

Working Hours : TBA

Holidays : TBA

Salary range : 900 to 1500 USD

ABOUT THE COMPANY:

We are venture-backed experiential partnership platform helping advertisers engage and acquire new customers via event and venue partnerships at-scale. offers turnkey sampling programs as well as the ability to activate on-site for brands with field teams or agencies that want to engage directly with 230M+ consumers. With smart targeting, centralized contracting, payment and logistics, customers include Google, DoorDash, Pepsi, General Mills, Mondelez, and more, are saving countless hours and driving measurable ROI.

A DAY IN THE LIFE:

• Maintaining communications with customers and organizers in current campaigns to ensure that their needs are met
• Responding to customer inquiries and resolve issues through various channels, including email, chat, and phone
• Support Account Coordinator and Account Managers in developing and implementing account strategies to achieve client objectives and maximize client satisfaction
• Manage and process billing activities accurately and in a timely manner
• Collaborate with finance and accounting teams to ensure billing compliance

SPECIFIC DUTIES AND RESPONSIBILITIES

• Support and partner with Account Coordinator and Account Manager on multiple accounts
• Oversee the offer acceptance workflow including making calls, emails, and sending SMS to Organizers to accept offers in a timely manner
• Ensure and maintain Organizer profile’s so that their organization’s contacts, billing, and logistics information is accurate at all times
• Track and coordinate all aspects of program execution including shipping, printing, and communicating with Event Organizer's on how programs should be executed
• Become an expert at using our product and make recommendations for improvements
• Host campaign debriefs to understand the effectiveness and make recommendations for future events to drive sales
• Learn strategies and ways to expand and grow our Event Organizer accounts
• Communicate client strategies and goals to internal teams to help acquire more supply where it is needed
• Document daily activity in the CRM
• Become an expert on converting early customers to power users of our platform
• Ensure all event logistics are accurately and effectively communicated to the customer teams
• Provide input on ways we can streamline processes and execution
• Quality check product to ensure all aspects of product function properly and are as intuitive as possible
• Correspond with event organizers to ensure prompt responses and manage customer support tickets ensuring they get closed in a timely manner
• Proactively troubleshoot bugs and eliminate waste from our systems
• Navigate an ambiguous, low oversight role and thrive in uncertainty by applying a bias towards proactive problem solving

• At least 1-2 years of previous experience in a similar position in customer success and/or account management
• Strong attention to detail, organized and driven
• Ability to meet strict deadlines
• Ability to work in a fast-paced environment
• Exceptional professional communication skills, having strong english for oral and written, both to the internal teams and clients
• Passionate about improving our user experience and relations
• Must be a self-motivated individual with an entrepreneurial mindset
• Team player that has a can-do-anything mentality
• Strong understanding and experience in Microsoft Excel and Google Sheets with creating formulas and processes (Vlookup, Sumif, Countif, etc)
• Strong understanding and experience using the G Suite
• Previous experience working in the events industry or coordinating partnerships (*bonus if you have experience coordinating event sponsorships)
• Previous experience with Asana or other Project Management tools is a plus

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title:  Website Implementation Specialist

Salary Range: 812 USD/month

Schedule: Monday - Friday from 8am to 12pm MST; (25 hours per week now, but this position might have the availability to work 40 hours per week in the near future.)

About the Role
We are seeking an independent contractor who is skilled in HTML and CSS. If you have a basic understanding of SEO and a strong desire to expand your knowledge, this opportunity would be a great fit. This position offers flexible work arrangements, making it well-suited for individuals pursuing studies in IT, Web Development, or Computer Science who are seeking relevant work experience to enhance their professional profile.

Responsibilities

• Editing a web page's H1 tag, Title Tag, Meta Description, and Alt Image Tag.
•  Adding or replacing content on a web page while maintaining CSS styling and layout.
• Setting up Google Analytics and integrating it into our client's website.
• Creating sitemap.xml, robots.txt files, and uploading them to the website's server.
• Implementing 301 redirects via the server configuration file (.htaccess, web.config).
• Optimizing page speed by leveraging browser cache, enabling file compression, etc.

• A strong understanding of internet operations and various search techniques.
• Fluent in English and proficient in writing and grammar.
• Familiarity with Content Management Systems such as WordPress, Drupal, or Joomla.
• Ability to navigate website directories via cPanel or an FTP client.
• Intermediate understanding of HTML and CSS.
• Fluency in English is essential for this position.

LOOKING FOR CANDIDATES BASED IN THE UNITED STATES

Position: SEO Specialist

Work Hours: Flexible with few hours PST overlap

Salary: $900 - $1,800 per month

About the Company:

Support Shepherd is a growing digital marketing agency specializing in SEO and content marketing. We work with clients across various industries to help them improve their online visibility and drive organic traffic to their websites.

About the Role:

We are seeking an experienced and innovative SEO Specialist to join our team. The ideal candidate will be an expert in all aspects of Search Engine Optimization, including technical SEO, linking strategies, keyword research and SEO strategy, and content creation. A strong emphasis on utilizing AI tools for optimization and content generation is essential. The candidate should excel in research, strategy formulation, and implementation, ensuring our website not only ranks highly in search engine results but also delivers a compelling user experience.

Responsibilities:

• Conduct thorough keyword research to identify high-potential targets.
• Analyze top Google page one headings to inform our SEO strategy.
• Perform competitor content audits and content gap analysis to identify opportunities.
• Build and maintain content calendars, aligning with SEO goals.
• Develop content outlines or briefs based on Google page one SERP analysis.
• Optimize web pages and blog posts for maximum SEO impact.
• Implement and oversee on-page SEO strategies.
• Conduct backlink audits and devise strategies for link building and linkable asset creation.
• Track keyword performance and adapt strategies accordingly.
• Produce regular reports on ranking, organic traffic, and other key SEO metrics.
• Utilize AI tools for content creation, SEO analysis, and strategy optimization.
• Stay abreast of the latest SEO and AI trends and technologies, and integrate these into our SEO practices.
• Other related duties as requested.

• Proven experience in SEO, Digital Marketing, or a related field.
• Demonstrable expertise in planning and implementing backlink campaigns.
• Working knowledge of Google Analytics, backlink tools, and AI-powered SEO tools.
• Strong analytical skills, with the ability to interpret complex data and turn insights into actionable strategies.
• Excellent communication skills, capable of crafting and presenting clear, compelling reports and presentations.
• Problem-solving aptitude, with a creative approach to overcoming challenges.
• Experience with technical SEO aspects such as site speed optimization, schema markup, and crawl budget management.
• Ability to create high-quality, SEO-optimized content and linkable assets.
• Familiarity with content management systems and SEO plugins.

TBD

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Marketing Specialist
Schedule: M-F, 9AM - 5PM EST
Salary Range: $900-1,500
Benefits: TBD

About the Company:

Was launched in 1999 to help beginners and experts alike build a competitive Pinewood Derby car.

About the Role:

We are seeking an enthusiastic and goal-driven Marketing Associate to become a valuable member of the team.

This position will focus on the core aspects of a comprehensive marketing department. The responsibilities include copywriting, drafting newsletter campaigns, utilizing productivity and AI tools, performing product research and competitive analyses, and overseeing social media content and engagement.

Responsibilities:

• Copywriting: Craft compelling copy for various marketing materials, including website content, advertisements, and promotional materials.
• Newsletter Management: Develop and manage our email newsletter, including content creation, design, distribution, and performance analysis.
• Merchant Channels: Monitor and update listings on Google Merchant, Etsy, Walmart, MIVA, and eBay.
• Marketing KPIs and OKRs: Set, monitor, and report on marketing KPIs and OKRs.
• Outreach: Research and reach out to potential partners, podcasts, and communities to contribute to or develop relationships with.
• Productivity and AI Tools Proficiency: Utilize advanced productivity and AI tools to streamline marketing processes and enhance creativity.
• Product Research and Data Collection: Conduct in-depth research on market trends, consumer preferences, and industry changes to inform marketing strategies.
• Competitive Analysis: Regularly perform competitive analysis to stay ahead of industry trends and recommend strategic adjustments.
• Social Media Management: Develop and implement social media strategies, create content calendars, and engage with our audience to build brand presence.
• Analytics and Reporting: Monitor and analyze marketing activities' effectiveness, provide insights, and make recommendations for improvement.
• Project Collaboration: Work closely with other departments to ensure brand consistency and support company-wide marketing initiatives.
• Continuous Learning: Stay up-to-date with the latest marketing trends and technologies, especially in AI and digital tools.

• 3+ years of marketing experience.
• Proficiency in Asana, Google Office Suite, Canva (required).
• Experience with Chat GPT, 1Password, Meta (Facebook/Instagram), Meta Power Editor, TikTok, Google Adwords (preferred).
• Excellent communication skills (written and verbal).
• Experience with social media management and analytics tools.
• Ability to conduct thorough market research and competitive analysis.
• Creative thinker with strong problem-solving skills.
• Highly organized with attention to detail.

The Site CSR is primarily responsible for making outbound calls to and accepting inbound calls from healthcare providers to answer questions about the requirement to participate, assistance with registration and login, assessment completion and questions regarding scoring results.