Salary: P140,000 to P170,000 (Monthly Package)

Schedule: Monday – Friday  (09:00 AM - 06:00 PM EST)

What are we looking for?

Skills Required:

• Experience:

• Minimum of 5+ years of experience as a QA Analyst.
• Strong background in the financial sector, specifically within the banking space.

• Technical Skills:
• Proven experience with QA methodologies, tools, and processes.

• Hands-on experience with financial datasets, particularly FactSet.

• Proficiency in writing clear, concise, and comprehensive test plans and test cases for financial systems.

• Experience with automated testing tools and scripting languages.

• Familiarity with data validation and reconciliation techniques.

• Analytical Skills:
• Strong analytical and problem-solving skills.

• Ability to think critically and creatively to identify and solve issues related to financial data.

• Experience with SQL and data validation techniques.

• Interpersonal Skills:
• Excellent communication skills, both written and verbal.

• Ability to work independently and manage multiple tasks simultaneously.

• Strong collaboration skills to work effectively with cross-functional teams.

What will you do?

• Test Planning and Execution:
• Develop, document, and execute detailed test plans, test cases, and test scripts for financial systems and datasets.

• Perform thorough testing on financial datasets and banking applications to ensure accuracy and compliance.

• Identify, record, document, and track bugs and discrepancies in financial data.

• Financial Data Expertise:
• Utilize expertise in financial datasets, particularly FactSet, to validate data integrity and accuracy.

• Collaborate with financial analysts and data scientists to understand and verify complex financial models and data transformations.

• Ensure financial data quality by performing data validation and reconciliation tasks.

• Quality Assurance:
• Ensure the quality and reliability of new and existing features through systematic testing.

• Validate data pipelines and transformations to maintain the integrity of financial datasets.

• Review and analyze system specifications to identify test requirements specific to financial systems.

• Continuous Improvement:
• Advocate for QA best practices within the engineering team.

• Stay up-to-date with industry trends and advancements in financial QA methodologies and tools.

• Identify areas for process improvement and implement solutions to enhance the QA process for financial systems.

• Reporting and Communication:
• Prepare detailed reports on testing outcomes, defects, and quality metrics.

• Communicate effectively with stakeholders regarding testing progress, issues and results.

• Serve as a liaison between financial analysts, data engineers, and the engineering team to ensure seamless integration and quality of financial data

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client is an advanced technology platform that provides growing companies, investors, and financial institutions access to a broad spectrum of curated data to enhance capital raising, M&A transactions, and other business opportunities.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P130,000 to P160,000 (Monthly Package)

Schedule: Monday – Friday  (09:00 AM - 06:00 PM EST)

What are we looking for?

Skills Required:

• Experience:
• Minimum of 3+ years of experience as a QA Engineer.

• Technical Skills:
• Proven experience as a QA Engineer, QA Tester, or similar role.

• Strong understanding of QA methodologies, tools, and processes.

• Hands-on experience with both white box and black box testing.

• Proficiency in writing clear, concise, and comprehensive test plans and test cases.

• 3+ years professional (post-academic) experience with automated testing tools and scripting languages (e.g., Python, JavaScript, Playwright, Puppeteer, etc).

• Familiarity with API testing tools (e.g., Postman, SoapUI).

• Experience with GitHub CI/CD pipelines.

• Experience with DBT (Data Build Tool) for data transformation.

• Strong SQL skills.

• Experience with monitoring tools such as Stackdriver and/or Datadog.

• Analytical Skills:
• Strong analytical and problem-solving skills.

• Ability to think critically and creatively to identify and solve issues.

• Experience with SQL and data validation techniques.

• Interpersonal Skills:
• Excellent communication skills, both written and verbal.

• Ability to work independently and manage multiple tasks simultaneously.

• Strong collaboration skills to work effectively with cross-functional teams.

• Availability:
• Flexible availability to support deployments during non-working hours

What will you do?

• Test Planning and Execution:
• Develop, document, and execute detailed test plans, test cases, and test scripts.

• Perform manual and automated testing on our platform, APIs, and data pipelines.

• Identify, record, document, and track bugs.

• Perform thorough regression testing when bugs are resolved.

• Liaison Duties:
• Serve as a bridge between internal employees and the engineering team.

• Gather feedback from internal testers and translate it into actionable tasks for developers.

• Communicate effectively with stakeholders regarding testing progress, issues, and results.

• Quality Assurance:
• Ensure the quality and reliability of new and existing features through systematic testing.

• Validate data integrity and accuracy in our data pipelines.

• Review and analyze system specifications to identify test requirements.

• Deployment Support:
• Support deployments, which occur during non-working hours, to ensure smooth transitions.

• Validate post-deployment functionality and performance.

• Collaborate with the engineering team to address any issues that arise during deployments.

• Continuous Improvement:
• Advocate for QA best practices within the engineering team.

• Stay up-to-date with industry trends and advancements in testing methodologies and tools.

• Identify areas for process improvement and implement solutions to enhance the QA process

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA 

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client is an advanced technology platform that provides growing companies, investors, and financial institutions access to a broad spectrum of curated data to enhance capital raising, M&A transactions, and other business opportunities.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Position: Cold Caller

Work Hours: Monday to Friday 8:00 -  5:00 PM CST

Holidays: TBD

Pay Range: $900 - $1500 USD (Besides the monthly salary, this company also offers a performance bonus/commission for the hired talent. Commissions can range from $2,500 - $10k on average when the hired candidate closes a deal)

Key Responsibilities:

• Make targeted lists of potential prospects
• Make cold calls & cold emails to potential prospects using provided scripts or guidelines
• Maintain accurate records of calls and outcomes in our database
• Follow up on leads generated through cold calling to nurture relationships
• Adapt and refine calling strategies based on feedback and results

• At least 1-2 years of cold-calling experience
• Strong English communication skills, both verbal and written
• Ability to build rapport quickly over the phone
• Goal-oriented with a desire to meet or exceed targets
• Experience with HubSpot or any CRM is beneficial
• Google Suite (or Microsoft Office) proficiency
• Zoom Info experience
• Resilience and persistence in handling rejection
• Experience with automation in CRM is a plus
• Experience with any power dialers is beneficial too
• Private Equity background/experience is a plus.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Salary: P90,000 – P140,000 (Monthly Package)

Schedule: Monday-Friday (09:00 AM - 06:00 PM AEST)

What are we looking for?

Skills Required:

• With at least 2 years of Web Development industry experience
• Azure Cloud Experience with at least 2 years in enterprise-level
• Solid experience with Shopify with Liquid Template experience
• Knowledgeable with technologies like: HTML, CSS, SCSS/SASS, ReactJs and Redux, Typescript
• Experienced in CRO platforms Google Optimize, Optimizely
• Ability to migrate from other platforms such as WooCommerce, BigCommerce
• Knowledgeable in GIT flow and GIT repositories
• Solid design principles, clean code and ability to identify the right design patterns

What will you do?

• Use your strong technical expertise and team-playing skills to complement and get the best out of the existing team.

• Follow the coding standards and design principles outlined by the technical leadership team.
• Participate in sizing sessions and contribute your estimates.
• Write Clean code
• Write unit tests and ensure the code coverage meets the desired levels.
• Prepare run sheets for weekly deployments & hot fix cutovers for your work items.
• Take ownership in delivery and be accountable.
• Create pages that expected to meet google page speed insights
• Responsible for production support activities and being a member of the support roster.

Join the awesome team and enjoy these benefits & perks:

• Hybrid Work Set Up
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is an Australian tech-driven agency specializing in Personalization, eCommerce Growth, and Retail Media. They use customer data and data platforms to accelerate online growth for businesses. Their playbooks and frameworks help brands connect with customers, drive conversions, and achieve remarkable results in the digital landscape.

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : SOCIAL MEDIA ASSISTANT

Work Hours : Monday to Friday 9am to 5pm ET (can be flexible)

Holidays : Candidates can decide if they want US or PH holidays.; PTO – 15 days annually, accrued at 1.25 per month

Pay Range : USD 800 - 1,300 per month (final salary would depend on your skillset and experience)

Company background: leading investment bank, events platform, and corporate advisory firm

Duties and Responsibilities:

• Content Creation: Develop, curate, and schedule high-quality, engaging content across various social media platforms (LinkedIn, Instagram, YouTube, X).
• Community Engagement: Monitor, respond to, and engage with followers and potential clients to build a strong online presence and foster relationships.
• Analytics & Reporting: Track and analyze social media metrics to measure the effectiveness of campaigns, identify trends, and make data-driven decisions to optimize performance.
• Brand Management: Ensure consistency in voice and branding across all social media channels.
• Campaign Management: Plan and execute social media campaigns, including paid advertising, to promote events, new services, and other key initiatives.
• Industry Research: Stay up-to-date with industry trends, emerging platforms, and best practices to keep the company ahead of the curve.
• Collaboration: Work closely with internal teams, including business development and event management, to align social media strategies with the firm’s business objectives.

• 1-3 years of experience in social media management, preferably within the events, business development, or investment banking industries.
• Proven track record of creating and executing successful social media strategies.
• Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint) is essential.
• Experience with social media analytics and reporting.
• Knowledge of SEO and content marketing principles.
• Ability to multi-task, work under tight deadlines, and manage multiple priorities in a fast-paced, high-stress environment.
• Strong self-management skills, displaying a high level of initiative, effort, and commitment to completing work in a timely manner.
• Comfortable collaborating via email, phone, Zoom, and in-person with colleagues and clients.
• Curiosity and resourcefulness in a dynamic and entrepreneurial environment, with the ability to work calmly, independently, and effectively under deadlines.

Vasion is looking for a Product Support Engineer that exemplifies our core values and wants to be part of our growing team. We are committed to making digital transformation attainable to everyone by building an affordable, integrated SaaS solution that simplifies business processes. Vasion offers a flexible working environment for our 300+ employees across the world. This position will be based in the Philippines.

POSITION SUMMARY

As a Product Support Engineer, Tier 1, you will be responsible for providing technical assistance and support to customers who are experiencing challenges or issues with our products. Your role will involve diagnosing problems, guiding customers through solutions, and escalating more complex issues to higher tiers when necessary. You will play a pivotal role in ensuring customer satisfaction and maintaining high-quality support services.

RESPONSIBILITIES:

• Serve as the primary point of contact for customers seeking technical assistance via phone, email, or chat.
• Diagnose and troubleshoot technical issues related to the company's products.
• Provide step-by-step guidance to customers in resolving problems and configuration issues.
• Document and track customer issues using a ticketing system, ensuring accurate and detailed records.
• Escalate unresolved issues to appropriate internal teams, such as Tier 2 or development, while ensuring timely resolution.
• Collaborate with cross-functional teams to improve product functionality and customer experience based on feedback.
• Contribute to knowledge base articles and FAQs to enable customers to troubleshoot common problems independently.
• Continuously update skills and knowledge about new product features and technical solutions.
• Working with a KCS program creating, contributing and maintaining knowledge base articles
• Ability to create, work and update Objectives and Key Results (OKRs)* 
• On Call and shift work may be required
• Replicating and documenting customer problems
• Documentation for cases and training
• Point of escalation for sales engineers
• Working with a KCS program creating, contributing and maintaining knowledge base articles
• Ability to create, work and update Objectives and Key Results (OKRs)* 
• On Call and shift work may be required

• Bachelor’s degree in Computer Science, Engineering, or related technical field (or equivalent work experience).
• Proven experience in a customer support or technical support role, preferably in a technology-focused industry.
• Strong understanding of technical concepts and ability to communicate them clearly to non-technical customers.
• Proficiency in troubleshooting hardware and software issues.
• Familiarity with ticketing systems and customer support software.
• Excellent communication skills and customer-oriented approach.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Willingness to learn and adapt to new technologies and products.

PREFERRED QUALIFICATIONS:

• Certification in relevant technologies or products.
• Experience with remote support tools and remote troubleshooting.
• Knowledge of scripting languages or programming skills (Python, JavaScript, etc.).

• Discretionary Vacation Bonus
• Mental Wellness Support
• Being part of a growing innovative, disruptive global technology company located in St. George, Utah
• Travel to U.S. for company sponsored events
• Genuine work/life balance
• High potential for career advancement opportunities
• Compensation depending on performance and experience
• Swag

OUR CORE VALUES

Vasion looks for people who will exemplify its core values and are driven to become:

• Action Owners (Extreme Ownership by Jocko Willink and Leif Babin)
• Candor Seekers (Radical Candor by Kim Scott)
• Relationship Builders (Leadership and Self-deception by The Arbinger Institute)
• Storytellers (Building a StoryBrand: Clarify Your Message So Customers Will Listen by Donald Miller)

MORE ABOUT VASION

Visit https://www.vasion.com and https://www.printerlogic.com.

ADDITIONAL INFORMATION

Vasion is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation, and other legally protected characteristics.

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Residential Construction Estimator

Working Schedule:  Monday - Friday, 9 AM - 5 PM (PST) | 12 AM - 8 AM (Philippine Time)

Salary Range:  $1000-$1500 / Monthly 

ABOUT THE COMPANY
For almost 40 years, The company has been creating innovative homes that inspire and reflect the unique interests of our home buyers. The experience and reputation for developing luxury residential neighborhoods are unmatched, so it’s no surprise we have been awarded over 150 national and regional awards for design excellence, which include: 19 Home of the Year awards, 7 Best Community in the Nation awards, and recognized as American’s Best Builder by the National Association of Homebuilders (NAHB), and numerous other awards.

RESPONSIBILITIES:

• Perform detailed material takeoffs and prepare comprehensive estimates for all aspects of home construction projects.
• Research and evaluate costs of materials, equipment, and labor to ensure accurate project budgeting.
• Solicit and gather competitive quotes from subcontractors and suppliers.
• Analyze and compare estimated costs against contracted pricing to ensure profitability.
• Assist in the preparation of bids for new contracts and support purchasing activities.
• Collaborate with project managers, architects, and other team members to ensure project specifications and plans are accurately estimated.

QUALIFICATIONS:

• Bachelor’s degree in Mathematics, Architecture, Construction Management, or a related field.
• 5-7 years of experience in residential construction estimating or a similar role.
• Strong mathematical skills, including proficiency in algebra, geometry, and basic arithmetic.
• Ability to read and interpret construction specifications and plans.
• Proficiency in presenting proposals and project estimates to clients and stakeholders.
• Excellent organizational skills with the ability to manage multiple assignments simultaneously.
• In-depth knowledge of current residential building codes and construction practices.
• Exceptional attention to detail and accuracy in estimating and documentation.
• Strong written and verbal communication skills.
• Fluency in English.

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed
• Must have their own Permanent Work From Home Equipment like Laptop and Personal Computer with External Monitor.

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Design Studio Assistant

Working Schedule :  Monday - Friday, 9 AM - 5 PM (PST) | 12 AM - 8 AM (Philippine Time)

Salary Range:  $1000-$1500 / Monthly 

ABOUT THE COMPANY
For almost 40 years, The company has been creating innovative homes that inspire and reflect the unique interests of our home buyers. The experience and reputation for developing luxury residential neighborhoods are unmatched, so it’s no surprise we have been awarded over 150 national and regional awards for design excellence, which include: 19 Home of the Year awards, 7 Best Community in the Nation awards, and recognized as American’s Best Builder by the National Association of Homebuilders (NAHB), and numerous other awards.

ABOUT THE ROLE:

The Design Studio Assistant will play a vital role in supporting our design team by managing documentation, scheduling, and communication tasks. This position requires a detail-oriented individual with strong organizational skills to ensure the smooth operation of the design studio.

RESPONSIBILITIES:

• Review and edit client selection templates based on current documentation.
• Manage client documentation through Docusign, ensuring all documents are accurately processed.
• Communicate status updates to the team regarding DocuSign activities.
• Manage the calendar by scheduling client meetings, team meetings, and training sessions.
• Audit client documentation to identify and address any missing items.
• Assist with projects to evaluate multiple client files, ensuring changes or corrections are consistently applied.
• Update and maintain department trackers to ensure accurate record-keeping.
• Contact suppliers to request samples and follow up on delivery.
• Communicate with vendors and trades for status updates on various projects.

QUALIFICATIONS:

• 1-2 years of experience in a similar administrative or assistant role.
• Ability to learn and adapt to new software programs (e.g., Envision, Procore).
• Experience using Adobe for document editing.
• Excellent organizational skills and keen attention to detail.
• Strong work ethic and a proactive attitude.
• Willingness and ability to learn Docusign and manage its processes.
• Strong communication skills, both written and verbal.
• Fluency in English.

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed
• Must have their own Permanent Work From Home Equipment like Laptop and Personal Computer with External Monitor.

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Design Studio Assistant

Working Schedule:  Monday - Friday, 9 AM - 5 PM (PST) | 12 AM - 8 AM (Philippine Time)

Salary Range:  $1000-$1500 / Monthly 

ABOUT THE COMPANY
For almost 40 years, The company has been creating innovative homes that inspire and reflect the unique interests of our home buyers. The experience and reputation for developing luxury residential neighborhoods are unmatched, so it’s no surprise we have been awarded over 150 national and regional awards for design excellence, which include: 19 Home of the Year awards, 7 Best Community in the Nation awards, and recognized as American’s Best Builder by the National Association of Homebuilders (NAHB), and numerous other awards.

ABOUT THE ROLE:

The Design Studio Assistant will play a vital role in supporting our design team by managing documentation, scheduling, and communication tasks. This position requires a detail-oriented individual with strong organizational skills to ensure the smooth operation of the design studio.

RESPONSIBILITIES:

• Review and edit client selection templates based on current documentation.
• Manage client documentation through Docusign, ensuring all documents are accurately processed.
• Communicate status updates to the team regarding DocuSign activities.
• Manage the calendar by scheduling client meetings, team meetings, and training sessions.
• Audit client documentation to identify and address any missing items.
• Assist with projects to evaluate multiple client files, ensuring changes or corrections are consistently applied.
• Update and maintain department trackers to ensure accurate record-keeping.
• Contact suppliers to request samples and follow up on delivery.
• Communicate with vendors and trades for status updates on various projects.

QUALIFICATIONS:

• 1-2 years of experience in a similar administrative or assistant role.
• Ability to learn and adapt to new software programs (e.g., Envision, Procore).
• Experience using Adobe for document editing.
• Excellent organizational skills and keen attention to detail.
• Strong work ethic and a proactive attitude.
• Willingness and ability to learn Docusign and manage its processes.
• Strong communication skills, both written and verbal.
• Fluency in English.

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed
• Must have their own Permanent Work From Home Equipment like Laptop and Personal Computer with External Monitor.

Job Summary: The Executive Assistant will be primarily responsible for managing customer service issues, coordinating with our factory, and overseeing operational tasks. This role requires excellent communication skills, problem-solving abilities, and the capability to hire and manage additional customer service representatives as needed.

Salary: PHP 35,000 - 40,000

Key Responsibilities:

**Customer Service:**

- Handle customer service issues, including product replacements and complaints, in a timely and professional manner.

- Maintain a high level of customer satisfaction by providing prompt and effective responses to customer inquiries.

- Develop and implement customer service policies and procedures to improve service quality.

**Operations:**

- Communicate regularly with our manufacturing partner to ensure production schedules are met and any issues are promptly addressed.

- Coordinate logistics for shipping containers, including scheduling cargo ships and arranging pickups at ports.

- Manage relationships with 3PL providers to ensure efficient delivery of products to US, UK, and EU markets.

- Oversee the transloading process when required, ensuring products are correctly transferred between locations.

- Monitor inventory levels and coordinate with the factory and 3PL providers to prevent stockouts and overstock situations.

**Team Management:**

- Assess the need for additional customer service representatives based on business demands.

- Recruit, train, and manage a team of customer service representatives as required.

- Provide ongoing support and development opportunities for the customer service team.

Qualifications:

- Proven experience in a customer service or operations role, preferably within a similar industry.

- Excellent communication and interpersonal skills.

- Strong organizational and multitasking abilities.

- Ability to work independently and make decisions in a fast-paced environment.

- Experience in managing a team and coordinating with external partners.

- Proficiency in using customer service software and Microsoft Office Suite.

Benefits:

- Competitive salary and benefits package.

- Opportunities for professional growth and development.

- A supportive and collaborative work environment.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

About ITRS

Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing.

Our headquarters are in Shoreditch - London's tech hub – with offices in other UK and global locations from the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people.

Scope of Role

Reporting to our Client Services Manager, in this role, we are looking for a enthusiastic techie to join our Customer Success Team. You’ll do a lot of fun technical learning with Linux, Windows, MySQL/MariaDB, AWS and Opsview Monitor and Opsview Cloud, ready to provide technical support to our customers.

Your primary role will be to deliver sound technical advice to customers promptly. You will have Linux knowledge with MySQL/MariaDB. You will work within a global team to provide a high level of service to both external and internal customers and will relish the opportunity to work with the latest technologies.

As a Technical Support Engineer, you will:

You will work in our Manila office, operating a staggered day shift pattern over a 7 day period when up to speed, with an on call rota, one weekend in four.

• Troubleshoot, diagnose and resolve technical support issues with Opsview Monitor and Linux
• Work directly with customers by phone and email/ticketing system
• Provide and process information in response to enquiries, concerns and requests regarding products and services with accuracy and speed.
• Advocate for our internal processes to ensure we always deliver a high quality and efficient service to our customers
• Work collaboratively to build and maintain productive working relationships with Customer Support Team members and other departments, to ensure customer needs are met and issues are resolved
• Demonstrate your willingness to contribute directly and indirectly to other tasks within Customer Success

You will have:

• 3+ years Linux experience in CentOS, RedHat, Debian or Ubuntu
• 3+ years of experience with querying databases, e.g. MySQL / MariaDB
• Composed using with the Linux command line, installing software
• An interest in InfluxDB, Ansible, AWS Certifications (Desirable)
• Scripting experience in Bash, Python or Perl (Desirable)
• Knowledge in database tuning and troubleshooting (Desirable)

Our Benefits

• Health Insurance for you and your dependants
• Supplemental Medical Claim
• Employee Assistance Programme
• Retirement Plan
• Flexible Hybrid Working
• Enhanced Parental Leave
• Life Assurance
• Subsidies and Allowances

ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.

We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.

Position : Operations QA Analyst

Working Hours : Full-Time; 40 hours/week; US Pacific Time Zone Work Hours

Salary: USD 1,000 - USD 1,700/month

About the role:

We are seeking a detail-oriented and analytical Operations Analyst to join our team and play a crucial role in our daily call analysis and reporting processes.

As our Operations Associate, you will be responsible for reviewing customer calls, identifying issues and trends, and preparing comprehensive reports for both internal teams and our clients. This role is critical in maintaining our service quality and driving continuous improvement in our operations.

You will have the opportunity to work closely with various departments, including customer service, quality assurance, and product development, to ensure that insights from call analysis are effectively utilized across the organization.

We offer competitive compensation, benefits, and the chance to grow with a dynamic, fast-paced

company.

Main Responsibilities:

• Analyze customer calls for quality, compliance, and issue identification
• Prepare detailed reports on call performance, trends, and areas for improvement
• Communicate findings to internal teams and clients through well-structured reports
• Collaborate with the quality assurance team to develop and refine call evaluation criteria
• Identify opportunities for improvement and efficiency gains in our technology
• Assist in the creation and maintenance of dashboards for real-time performance monitoring
• Contribute to the continuous improvement of our call analysis and reporting tools and methodologies

• Bachelor's degree in Business Administration, Data Analytics, or related field
• 2-3 years of experience in quality assurance in a customer service environment
• Strong analytical skills with the ability to interpret complex data and derive actionable insights
• Incredibly disciplined and productive, able to maintain high output even when handling seemingly mundane tasks.
• Excellent written and verbal communication skills
• Proficiency in data analysis tools (e.g., Excel, SQL)
• Detail-oriented with a keen eye for identifying patterns and anomalies in data
• Ability to manage time effectively and meet daily reporting deadlines
• Strong problem-solving skills and a proactive approach to addressing issues

Bonus Points:

• Experience with call center operations or customer service metrics is preferred
• Proficiency with reporting software (e.g., Tableau, Power BI)
• Knowledge of healthcare-specific terminology
• Project management skills
• Background in statistical analysis or data science
• Experience in developing and delivering training programs

• Competitive pay and performance bonuses
• Professional development opportunities and training budget
• Flexible work hours and remote work options (post-onboarding)

**LOOKING FOR FILIPINO CITIZENS BASED IN METRO MANILA OR ANY NEARBY LUZON AREA**

Work Hours             : M - F, 8:30 AM to 5:00 PM, PST/ 12am - 9am, PHT

Salary                       : 1000-1,200 USD

Job responsibilities:

•  Provide a high level of service to all of our business units with focus on: 
• Speed of Service, turning work around in a timely manner
• Creating a High-Quality work product
• Being Highly Responsive to internal customers

• Process and record deal data, timely and accurately
• Compiles and distributes regular recurring reports for weekly update meetings
• Produces presentation materials with direction from management and/or team leads
• Maintains consistency with various company form documents
• Research lease agreements and tenant data to generate summary reports
• Maintains tenant design criteria manuals for each assigned property
• Tracks and monitors all delivery dates required by a lease
• Encode updates about tenants and leases received from Property Management and Leasing teams
• Check emails daily (manage personal inbox and administrative inboxes)
• Sales Data Entry and reporting
• COI Data Entry and reporting
• Edit Site Plans
• Perform other duties as assigned

Qualifications: 

• Bachelor’s degree 
• Minimum 5 years of experience in an administrative support or data compilation role 
• Ability to communicate clearly and effectively, both orally and in writing, with different audiences 
• Team player who is organized, proactive, and works well with others 
• Comfortable working in a high growth organization with a sense of urgency
• Familiarity with commercial leasing language, retail lease agreements and/or paralegal experience a PLUS 
• Prior experience working U.S. hours and shifts 
• Yardi familiarity a PLUS (property accounting software
• Residing in Metro Manila and Luzon (nearby) areas

Must have proficiency in:

• Microsoft Tools (excel, PowerPoint, word, etc
• Google Suite
• Gmail
• Adobe illustrator

Position : Virtual Assistant

Working Hours : Monday-Friday; 9AM - 5:30PM AZ Time

Salary: USD 800 - USD 1,500/month

Main Responsibilities:

• Manage and update files and documents, ensuring everything is organized and up-to-date
• Take client-uploaded documents, label them according to the coding process, and store them in the appropriate files
• Prepare and send forms for new clients to electronically sign
• Post content and videos online as I ramp up marketing efforts
• Respond to prospects via email or social media as part of marketing initiatives
• Pull monthly bank and credit card statements
• Assist with technology implementation, updates, and changes
• Possibly manage my email inbox
• Help schedule calls or appointments for me as needed (not often)
• Handle various projects as they arise, such as updating software and creating Google Sheets

• At least 2 years of work experience in operations, administration, or an executive assistant role for a client based in the US/UK/AUS.
• Reliable computer and fast internet connection required, with the ability to call a USA phone number
• Exceptional communicator, with a preference for over-communication
• Strong sense of urgency to complete tasks promptly and accurately
• Unimpeachable character, with a high level of integrity and honesty
• Eagerness to learn and grow both personally and professionally
• Tech-savvy and comfortable navigating new software and apps
• Highly organized and detail-oriented
• Excellent English grammar, both written and verbal
• Personable, with the ability to easily connect with others

Salary: P40,000 to P60,000 (Monthly Package)

Schedule: Monday – Friday (8:00 AM – 5:00 PM AEST)

What are we looking for?

Skills Required:

• 3+ years solid Executive Assistant experience supporting senior management preferably for an Australian business.
• Strong experience with LinkedIn for professional networking.
• Experiencing managing appointments and emails for executives.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Nice to Have:

• Australian Client Experience
• Recruitment Firm Experience
• LinkedIn Proficiency

What will you do?

Recruitment Coordination:

• Format and prepare profiles for Associate Advisors and ensure timely submission.
• Conduct LinkedIn outreach activities, including connecting with: Senior Managers in Public Practice, Senior Managers in Public Practice, Tax Accountants in Public Practice, Assistant Manager Accountants in Public Practice, Mortgage Brokers and Loan Processors in Sydney and Melbourne.

Client and Candidate Communication:

• Follow up with candidate feedback with clients.
• Maintain a record of firms currently hiring based on job advertisements and identify relevant contacts on LinkedIn.

Job Market Research:

• Monitor Seek ads focusing on positions such as: Associate Advisors, Financial Planners, and Client Services Managers in Brisbane, Melbourne, and Sydney.
• Document and track information for all hiring firms and their respective contacts.

Administrative Support:

• Maintain accurate and up-to-date records of all recruitment activities and communications.
• Assist in the preparation of recruitment reports and updates for the management team.

Join the awesome team and enjoy these benefits & perks:

• Hybrid (2 days/week, Office-based; 3 days/week, Home-based)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client, located in Australia, possesses 15 years of experience in assisting businesses in constructing efficient and prosperous hybrid teams. They achieve this by integrating the client's existing team with offshore talent. Utilizing their extensive expertise, they are able to optimize productivity, foster collaboration, and deliver cost-effective outcomes.

#ConnectOS #ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Position : App Developer

Working Hours : Monday - Friday; 40 hours/week

Salary: USD 2,500 - USD 3,500/month

About:

We are looking for a skilled app designer that would be capable of helping us develop and integrate

new apps to support our existing meter line that services the window industry.

Main Responsibilities:

• Collaborate with our team to design, develop, and deploy cutting-edge mobile applications for both iOS and Android platforms.
• Write clean, maintainable code while adhering to best practices and coding standards.
• Conduct thorough testing to ensure optimal performance, usability, and reliability across various devices and OS versions.
• Continuously explore new technologies and frameworks to enhance the functionality and user experience of our apps.
• Work closely with designers, product managers, and other stakeholders to translate requirements into technical specifications. orders.

• At least 6 - 8 years of experience as an App Developer
• Proficiency in app development for both Apple (iOS) and Android platforms, with a strong portfolio showcasing your work.
• Must be able to handle working with Bluetooth, developing voice to text, using GPS location, incorporating photos and photo markups, exporting to email .txt, .csv, .pdf files of collected data.
• Extensive experience with programming languages such as Swift, Objective-C, Java, Kotlin, or React Native.
• Solid understanding of mobile app architecture, UI/UX design principles, and responsive layout techniques.
• Familiarity with version control systems (e.g., Git) and agile development methodologies.
• Excellent problem-solving skills and the ability to troubleshoot complex issues independently.
• Strong communication skills and the ability to work effectively in a collaborative team environment.
• Should be accessible for calls to UK between 8 am-1 pm London Time, with occasional discussions with the US in CST (7-9AM CST)

Bonus Skills:

• Experience with cross-platform development tools like Flutter or Xamarin.
• Knowledge of backend development technologies (e.g., Node.js, Django, Firebase).
• Understanding of app security practices and data protection regulations.

We are looking for a Customer Support Specialist with excellent communication skills and who enjoys putting our customers first to join our customer support team. In this role you will be reporting to our head of customer support and deliver flawless customer experience by providing ongoing support and help our customers with building amazing e-learning content. Your overall goal is to achieve high customer satisfaction and contribute to the success of our customers. 

At Easygenerator we have a very ambitious support team and we ensure that our customers get all the support they need as fast as possible. We pride ourselves with a minimum CSAT of 95% and a first response time median of less than 5 minutes and we are currently over achieving that. We need a dedicated Customer Support Specialist to keep our customers more than satisfied. 

Overall, your tasks will be the following: 

• Interact with customers through multiple channels (chats, emails, and calls) 
• Sharing best practices and recommendations 
• Register customer responses, complaints and remarks and handle requests for assistance 
• Collaborate cross-functionally with other teams (sales, development, marketing, and testers) 
• Contribute to overall improvement of internal processes and be the voice of customers in our team  
• Be able to achieve the minimum successful indicators for our KPI’s 
• Strive to keep our customers satisfied 

Position: Web Solution Engineer

Work Hours (Client): Mondays to Fridays, EST

Pay Range: $1200 - $1800/month 

Location: Fully Remote

Responsibilities

• Assess current technology used and develop steps and processes to improve
• Work alongside account management, operations, customer service and data teams to monitor product performance and resolve bugs/issues
• Monitor merchant’s international site performance, ensure smooth performance, and take process improvement and Merchants’ feedback, input and requests back to the Product and Engineering teams
• Provide ongoing education and technical assistance to internal teams and OpenBorder merchants
• Support the Sales and Product teams in introducing OpenBorder solutions to merchants and partner

• 2+ years experience in project management & engineering
• 2+ years experience in solution design / integration with direct client interaction, in SaaS-based environment - technical sales or solutions engineer role preferred
• BS/Master’s degree in Computer Science or another technical field
• Strong communication skills with the ability to convey complex technical concepts to both technical and non-technical audiences
• Firm understanding of systems integration concepts and API implementation
• Strong understanding of go-to-market strategies and sales enablement needs is a plus
• Established problem-solving skills and troubleshooting abilities
• 1+ previous experience in eCommerce and Logistics/Operations environment is key
• Knowledge on Shopify and other eCommerce solutions is key
• Ability to multitask and work well under deadlines in a fast paced environment

You will play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries. We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Customer Support team. The successful candidate will possess very strong problem-solving and communication skills. They will thrive in a fast paced, team-oriented environment, and process the ability to manage multiple tasks simultaneously. This role is best suited for a self-starter who is comfortable working with internal and external customers.

Responsibilities:

• Proactively support the Turnitin product line via primarily email, (sometimes phone & live chat), ensuring problem resolution, system access, and optimal system performance.
• Coordinate closely with Engineering and Product Management on all product issues & releases.
• Develop positive customer and cultural relations.
• Assist in the translation, maintenance, and updating of technical documentation associated with the product line.
• Support other strategic initiatives as needed.

You will play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries.  

We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Product Specialist team. The successful candidate will possess very strong problem-solving and communication skills. They will thrive in a fast paced, team-oriented environment, and process the ability to manage multiple tasks simultaneously. This role is best suited for a self-starter who is comfortable working with internal and external customers.

Responsibilities:

• Proactively support the Turnitin product line via primarily email, (sometimes phone & live chat), ensuring problem resolution, system access, and optimal system performance.
• Coordinate closely with Engineering and Product Management on all product issues & releases.
• Develop positive customer and cultural relations.
• Assist in the translation, maintenance, and updating of technical documentation associated with the product line.
• Support other strategic initiatives as needed.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

WHAT YOU WILL DO:

• Drives issue resolution by making critical decisions that may impact multiple clients’ processing.

• Proactively investigates known and unknown error conditions and follows prescribed error correction procedures when they apply.

• Performs monitoring and operational management functions for associated hardware and software within 24x7 processing environment.

• Maintains peak performance at full capacity for all systems.

• Follows new/improved work procedures where appropriate, tests and implements program and/or systems changes, responds to processing problems and exercises sound judgment to make client impacting processing adjustments.

• Recognizes abnormal processing conditions and makes appropriate response decisions.

• Follows escalation procedures when appropriate to resolve errors in a timely manner.

• Makes use of available documentation to resolve errors and identifies/implements documentation gaps.

• Recognizes and implements/automates process enhancements.

• Monitors and responds accordingly to an array of system and application generated messages.

• Responds in a timely manner to questions and requests from incoming calls and incident tickets.

• Proactively maintains contact with clients and serves as client advocate to internal organizations.

• Analyzes problems/trends with client systems and applications and takes steps to avoid recurrence.

• Works on internal and external projects of various sizes, complexity.

• Contributes to existing and develops new solution approaches to the IT environment.

• Other related duties assigned as needed.

WHAT YOU BRING:

• At least 3-6 years of experience as Service Desk Technical Support (L2/L3 Support)

• Hybrid setup and must be willing to report to the office twice a week. Office location is at Ecoplaza Bldg, Magallanes, Makati

• Must be willing to work on night shift and shift schedules if needed

• Experience in Citrix Troubleshooting

• Experience in Active Directory

• Experience in MS Exchange Server

• Experience in Server Troubleshooting

• Experience in Desktop Troubleshooting

• College Undergraduates and Non-Bachelor's Degree holders are welcome to apply

• Demonstrated knowledge of FIS products and services, financial services industry and mainframe and/or open systems operating systems

• Knowledge of clients objectives/business priorities and FIS role in achieving

• Ability to effectively use production control tools and resources encompassing mainframe, open system processing, processor link/Connex software, ATM’s, environments

• Excellent customer service skills that build high levels of customer satisfaction for internal and external customers

• Excellent analytical, decision-making, problem-solving, team and time management skills

• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

• Willingly shares relevant technical and/or industry knowledge and expertise to other resources

• Ability to persuade and influence others on the best approach to take

• Ability to multi-task, deal with predefined deadlines

• Flexibility, versatility, dependability, positive outlook, strong work ethic

• Resourceful and proactive in gathering information and sharing ideas

• Ability to analyze all system processing delays, failures and errors to determine the appropriate action necessary for resolution

• Ability to use troubleshooting applications and tools for first and second level issues

• Ability to use and reference system related documentation

WHAT WE OFFER:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass