LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Operations Manager

Schedule: Monday - Friday 8:00 AM -5:00 PM CST (10 PM - 7:00 AM PH Time)

Salary Range: 900 to 1,500 USD per month

About the Job:

We’re currently in search of an Operations Manager who will partner with the Operations Director with the day-to-day internal operations of the business. The person in this role will utilize Executive Assistant experience to enhance organizational efficiency and success with organizational, problem-solving, and project management skills.

We’re a growing consulting firm based out of Austin, TX, USA that helps enterprise technology companies solve complex commercial problems.

Duties and Responsibilities:

• Collaborate with the Operations Director to project manage the content editorial process, from drafting to publication.
• Coordinate & package content including proofreading & packaging final drafts, uploading content to Circle, Beehiiv, & LinkeIn, and scheduling content for publication.
• Support the Operations Director with managing accounts receivable.
• Oversee payroll and invoicing processes for accuracy and timeliness.
• Apply numerical and bookkeeping skills for effective financial management. Establish and maintain efficient filing systems. 
• Manage executive calendars and email inboxes.
• Expertise in various SaaS platforms for efficient workflow and collaboration.
• Embrace autonomy post-training, making logical decisions and meeting deadlines. 
• Desire to learn and execute content generation strategies. Interest in continuous personal and professional improvement.

Minimum Requirements:

• At least 5 years of related experience or equivalent.
• Proficient in using Microsoft 365/Teams, G Suite, Microsoft Office, Outlook, Asana, Gusto, and Canva.
• Experience in using a variety of SaaS platforms. 
• Experience with payroll and invoicing processes/ bookkeeping.
• Skilled at executive time management functions such as multiple calendar and email management.
• Proven experience running a content operations process, specifically drafting, packaging, and scheduling.
• 100% fluent in written & spoken English.
• Strong logical faculties & an analytical mind.
• Strong organizational skills & time management abilities.
•  Detail and process oriented.
• A solution-first orientation to troubleshoot and resolve issues.
•  An ability to communicate with top-tier professionals and executives in a professional manner.
• A dependable computer with access to an external monitor (Windows OS is strongly preferred).
• Dependable power connection and high-speed internet + backup hotspot.
• Willingness to log hours and activity in Hubstaff.
• Honesty, and a commitment to candid communication — even when it’s hard.

Expectations:
- Your manager will always be there for you when you need them, but…
- After training/onboarding, you’ll be trusted with a level of autonomy necessary for this role.
- You’ll be expected to hold yourself accountable to deadlines and goals.
- You’ll need to be able to think logically and make good decisions after you’ve settled in.
- We have a policy against logging/billing hours when you aren’t actively working.
- Communicate honestly, clearly, candidly, and in advance whenever possible.
- Communicate if you’re not going to reach 30-40 hours any given week, as soon as you possibly can (i.e. if you’re sick or lose power due to a weather event, please let us know ASAP).

Hi! We’re Smartsourcing, looking for an Executive Assistant who can work with us full-time and on-site!

Where?

Be a part of the Smartsourcing crew

** LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES ONLY **

Position : Virtual Assistant

Working Hours : 9AM-5PM, Monday-Friday EST

Salary Range : 800-1500 USD/month

Holiday : TBD

About the job:

We are seeking a dedicated and experienced Virtual Assistant to join our team. This person will help both Ben and Matias with some of the tasks that are repetitive and time-consuming:

Duties and Responsibilities:

• Be on calls with Ben or Matias if needed or with the internal team or clients
• Take meeting notes and able to write a summary of what we discussed
• Inform the right people about anything that needs to be done based on what we have discussed during the call
• Researching prospective companies we can work with, trying to set up a call with them
• Other research-related projects as well
• Other ad-hoc-related duties
• Doing leg work such as booking hotels, etc. only if needed
• Help with building a database of clients by researching and importing their data into the database
• Transaction and loan coordination
• Project management
• Data entry
• Any other tasks as assigned by the client.

• Being able to wrap up some calls
• Excel Proficiency (Vlookup)
• Slack for communications experience
• Google Suite and Microsoft Suite tools proficiency
• Monday.com experience
• Years of experience: not an entry-level; at least 2 years is fine
• A plus/ not a deal-breaker: Anyone who is experienced or has a background in the education industry is helpful (they're an EdTech company, a K-12 education)

I wanted to add a few more things that may help you narrow the search. On top of all that we discussed, we'd like to find someone that can:

Call car/health/phone/other utility companies about issues, or research, compare, and present new services for phone/internet/cleaning/traveling or any other business, semi-personal, and personal needs for Ben and I

Get receipts/invoices from hotels, travel, reservations, software we use, aggregate it, and collaborate with our bookkeeper to organize and download expenses that they need

Create expense/mileage trackers for SOLVED employees that may need to travel for work

I hope this helps and we are looking forward to hearing more!

Position: Content Coordinator & Editor

Working Hours: Monday - Friday, 9AM - 5PM Eastern Time Zone

Salary Range: 1000-1500 USD/ month (Depending on the interview result and the client's approval)

As our Content Coordinator & Editor, you will be at the forefront of our content management operations, serving as the linchpin between raw creative talent and their digital showcase. Your role is pivotal in collecting, refining, and managing a rich array of content, including video, imagery, and written material. You are not just handling content; you are sculpting the digital presence of each artist, ensuring their portfolio is not only visible but resonates with the audience it deserves.

Key Responsibilities:

• Asset Management: Diligently collect, manage, and organize content from a diverse pool of talent.
• Content Refinement: Edit, compress, and reformat content to ensure it's primed for our Content Management System (CMS).
• CMS Integration: Meticulously input and manage content within our CMS, ensuring every piece is showcased to its maximum potential.
• Profile Crafting: Utilize tools like ChatGPT to craft compelling and engaging profiles for our artists.
• Artist Coordination: Collaborate closely with artists, ensuring all information is accurate, current, and aligns with their creative vision.
• Quality Assurance: Ensure all content meets our platform's high standards, both in terms of aesthetics and technical requirements.

Must-Have Skills:

• Organizational Prowess: Exceptional organizational skills to manage and track down assets from various sources.
• Technical Savvy: Proficiency in Figma, After Effects, Premiere, and CMS, enabling you to handle and transform content across formats seamlessly.
• Attention to Detail: A keen eye for detail and a relentless commitment to maintaining the integrity and quality of the content.
• Communication Skills: Excellent communication skills to coordinate effectively with artists and internal teams.

• The opportunity to be part of a groundbreaking platform that's reshaping the creative industry.
• A dynamic, innovative environment where your work directly impacts the creative community.
• A supportive team that values creativity, collaboration, and continuous learning.

***LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES***

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Virtual Assistant (Full-time)

Salary: 800-1500 USD/month (depends on skills and years of experience)

Working Hours: EST Timezone

Responsibilities:

1. Restaurant Operations

• Provide exceptional customer service by promptly responding to customer inquiries via email, phone, and social media.
• Assist with restaurant reservations, ensuring accurate and timely bookings.
• Handle basic HR tasks such as scheduling staff shifts and addressing employee inquiries.
• Maintain a positive and professional rapport with customers, addressing concerns and providing relevant information.

2. Ferry Operations

• Manage customer service inquiries through the Ferry app and WhatsApp.
• Support customers with ferry bookings, schedule information, and address any travel-related queries.
• Handle basic accounting tasks, including tracking expenses and reconciling financial records.
• Oversee basic website and app backend management for Cayman Ferries, ensuring information is up-to-date and addressing technical issues promptly.
• Collaborate with the operations team to ensure smooth ferry services and address customer feedback.

• Strong communication skills and customer-centric approach.
• Organizational skills for managing reservations and schedules.
• Basic understanding of HR procedures and accounting principles.
• Familiarity with the ferry app, WhatsApp, and basic website/app backend management.
• Ability to multitask and thrive in a dynamic, fast-paced environment.

Preferred Qualifications:

• Previous experience in customer service, reservations, or a similar role.
• Basic knowledge of restaurant operations, ferry services, and website/app backend management.
• Proficiency in relevant software and tools for HR, accounting, and website/app management.

Position : Accounting Operations Analyst 4

Working Hours : 8:30 AM to 5:00 PM US Pacific Time (PST)

Salary Range : $800-$1600

Duties and Responsibilities:

• Maintain accounting and financial files, including financial workbooks, property spreadsheets, and trackers
• Work with Property Managers, Asset Managers and other accountants to enter information into financial workbooks
• Assist with monthly reporting process
• Check emails daily (manage personal inbox, accounting inbox)
• Perform other duties as assigned
• Analyze financial data and provide support for accounts payable and accounts receivable processes, including A/R analysis, collections, and vendor inquiries.
• Update ACH information and assist with tenant billings as needed.
• Preparing balance sheet reconciliations and budget-to-actual explanations, creating invoices and
  posting charges to tenant ledgers
• Provide support for month-end, quarter-end, and year-end close and reporting, including
  generating, modifying, preparing, and formatting monthly financial reports for the company properties
• Maintain accurate and organized documentation in electronic filing systems, including
  maintaining the Accounting Dropbox folder hierarchy and integrity.
• Collaborate with internal and external stakeholders to resolve issues and address inquiries in a
  timely manner.
• Work on ad hoc projects and initiatives as needed, including projects where there may be
  ambiguity or which do not have clearly established processes to reference
• Maintain and update accounting and financial information in the prescribed standards and
  systems
• Flexibility to support several different teammates within the Property Accounting department
  and to prioritize and balance different responsibilities
• Effectively and clearly track and communicate the status of workflow tasks to supervisors
• Prepare journal entries (tenant charges, receipts, payables, accounting-related journal entries or
  reclasses) within our accounting system, including providing adequate supporting
  documentation.
• Set up financial and accounting information

Requirements: 

• Bachelor's degree in finance or accounting.
• CPA is preferred.
• 2+ years of relevant experience in finance, financial operations, accounting, or related field.
• Strong knowledge of debits and credits and bookkeeping entries
• Strong attention to detail and organizational skills.
• Ability to work independently and collaboratively.
• Strong Microsoft Excel skills
• Accounting system experience preferred

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Marketing Administrator Working Hours: M-F 9 AM - 5 PM EST
Holidays: US & PH Regular Holidays
Salary: 1,000 - 1,500 USD

Overview of the Company: 

Headquartered in Fort Worth, Texas, we are a commercial real estate brokerage firm, specializing in the investment sales of single-tenant, net lease properties nationwide. Trinity is committed to providing first class service and guidance to our clients. Founded on the principle that the relationship we have with our clients is a long-term investment, Trinity is committed to using every available resource to meet the goals of our clients.

About the Job

The Marketing Administrator is someone who works with the Marketing Coordinator to ensure all materials are published with complete accuracy, in a timely manner, and in accordance with all requirements. This person has a hands-on role, making direct contributions to each of our listings, and ensuring each listing is marketed in a way that meets the high demands of our clients. The Marketing Administrator takes the initiative to ensure these expectations are met daily.

 Duties / Responsibilities

• Daily/weekly planning and communication with supervisor
• Effectively creates all proposal and off-market flyer packages
• Creates the backbone on Offering Memorandums
•  Assists with the creation of eBlasts
• Updating timelines in Monday.com software
• Update previous marketing materials with current market information
• Photo editing (photoshop) for property photos
• Updating information on our CRM
•  Additional administrative tasks (TBD)

Minimum Qualifications:

• At least a year of relevant experience
• Proficient in Google Workspace and Microsoft 365
• Excellent English speaking and writing skills
• Computer and phone availability with access to a secondary screen, mouse, and keyboard

Ideal:

• Previous marketing and data entry experience is helpful but not required
• Photoshop experience
• Hours can be negotiated
• Desire for added responsibilities (including: photoshop, Canva/InDesign, social media scheduling)

Personality/Attitude/Culture Preference

• Friendly
• Willing to ask questions
• Ability to problem-solve, analyze, and replicate Standard Procedures

Schedule: US Time Zone

Location: Fully Remote (Manila, PH)

Salary: 1100 - 1300 USD/month

Are you a driven, detail-oriented individual who consistently strives for excellence in your work? A company specializing in church merchandise is in search of an exceptional Virtual Assistant to become a valuable part of their team, dedicated to delivering outstanding service to their customers and expanding their product reach.

As a Virtual Assistant, your primary responsibilities will include:

● Responding promptly and professionally to customer inquiries via email, chat, and phone.

● Assisting customers with order tracking, product inquiries, and general support.

● Fulfilling orders and ensuring accurate and timely processing.

● Resolving customer issues efficiently to maintain a high level of customer satisfaction.

● Preparing and optimizing product images for the online store to meet quality and sizing standards.

● Creating visually appealing graphics and banners for promotions and marketing campaigns.

● Maintaining a well-organized image database.

● Demonstrated experience in providing exceptional customer support and data entry tasks.

● Proficiency in relevant software and tools for customer support, image processing, and data entry.

● Exceptional communication skills, both written and verbal, with a high level of attention to detail.

● Ability to follow instructions accurately and complete repetitive tasks efficiently.

● Strong organizational skills and the ability to multitask effectively.

● Familiarity with e-commerce platforms and online tools for digital operations.

● Ability to work in the US time zone and maintain a productive home office setup.

If you're ready to bring your detail-oriented approach to our team and excel in a dynamic

virtual assistant role, we encourage you to apply. We look forward to reviewing your

application and potentially welcoming you as a key member of our team!

LOOKING FOR FILIPINO TALENTS RESIDING IN THE PHILIPPINES

Position                                           : Executive Assistant

Work Hours                                    : M-F 8:30 AM to 5:30 PM Central time

Pay Range                                       : $800 - $1500 per month

Are of Responsibility                    : Assist Directors in their Roles and Responsibilities; Data Management

Reports to                                       : Director

Company/Client Overview:

Our client in the US is an inclusive establishment that warmly welcomes Jews from all backgrounds and affiliations. The center embodies the belief in providing an open and accessible space for every individual, with the hope that its diverse programs act as welcoming gates for people to forge new connections, foster meaningful relationships, and find inspiration to contribute to the betterment of their communities.

Function: Provide high-level administrative support for directors to ensure they can efficiently accomplish key tasks and company initiatives. The Executive Assistant is responsible for managing the schedules and communications for directors. 

Duties include:

• Organizing email inboxes and working towards responding to all emails requiring a response — drafting emails when needed
• Managing calendars, setting up meetings and updating with workflow meetings and tasks
• Assisting directors with time management and task prioritization
• Collecting and keeping data current and organized in CRM

• Minimum of 2 years’ experience as an executive assistant
• High School degree
• PA diploma or certification is a plus

Skills requirement:

• Time management and ability to meet deadlines
• Verbal and written English communication skills
• Strong organizational skills and ability to multitask
• Problem-solving and decision making
• Proactivity and self-direction
• Discretion and confidentiality

Other:

• Assist with research projects
• Assist with program planning and budgeting
• Oversee the performance of intern(s)
• Take minutes during meetings
• Format information for internal and external communication – memos, emails, presentations, reports

The company is is creating a better medical supply company to help patients and providers thrive.

What you will need to succeed in this role:

As the Executive Assistant, your role encompasses a diverse set of responsibilities, including:

• Help with trip planning, internet research, miscellaneous projects, etc.
• Sales research that could include some light phone work to qualify leads.
• Very good English, strong computer skills, able to manipulate data in excel, helpful if they are familiar with Salesforce.

• Minimum 3 years of experience
• Good to excellent communication skills; minor accent is acceptable
• Tools: Excel (proficient), Sales Force (big plus), Office 365, Google Workspace
• Has been an Executive Assistant before to help the client get organized
• Seeking a candidate who is tech savvy and open to learning new technology

Monday - Friday 9:00 AM - 5:00 PM PST

Holidays - TBD

Leaves - TBD

AECOM is seeking a Service Delivery Team Lead - Pre-Hire Support to be based in Manila, Philippines

Job Description:

The role is responsible and accountable for supervising a team within the HR Service Center (Pre-Hire Support), to ensure the team meets or exceeds expectations and defined SLA targets. The role will support the manager and coordinate with stakeholders and team members in executing end-to-end Pre-Hire Support activities by ensuring quality and timeliness of output, adherence to defined service level agreements, and ensuring compliance to relevant standards and procedures. The role is responsible for ensuring effective staff utilization to meet business needs and ensure a high level of service delivery. Responsible for supporting team members as needed, providing coaching and training, ensuring team members are engaged and motivated and fostering a collaborative culture.

• Responsible for ensuring effective management of team daily volume and cases including bulk transactions to ensure excellent service delivery and that SLAs and productivity targets are achieved
• Manage team workload and capacity; recommend long or short-term adjustments to staffing model when/if necessary, to effectively support shifts in scope of work and/or volume
• Responsible for ensuring a  good team relationship and dynamics existis and the team are highly motivated. Manage team performance, provide coaching, and identify career development opportunities relevant to the team  
• Develop excellent stakeholder relationships. Ensure escalations are managed effectively and proactively and elevating if/when necessary
• Ensure effective timely communication to leadership and stakeholders
• Responsible for ensuring the highest level of customer service is maintained at all times
• Responsible for ensuring a high-quality, professional, and proactive service is delivered at all times
• Accountable for ensuring quality standards are met and maintained – ensuring all work is done to a high standard and that appropriate audits are undertaken as required
• Work with autonomy and apply critical thinking. Make decisions on complex issues and support the team in the resolution of issues
• Accountable for the accurate and timely resolution of all queries. Analyse complex issues and develop and implement solutions
• Manage team performance, provide coaching, and identify career development opportunities relevant to the team
•   
• Accountable for ensuring compliance with service level agreement, process, policies, and procedures
• Expert understanding of  HR systems including Workday and Employee Center including (Self Service, Knowledge base and Case Management) 
• Able to multi task and work on more than one issue simultaneously ensuring the prioritization of urgent requests 
• Develop and maintain an expert understanding of company policies to be able to interpret and explain company policy and not solely have to rely on the verbiage in the FAQ documents to resolve related inquiries
• Acts as the technical expert for the function and is consulted by key stakeholders on the policies and procedures related to the operations
• Provide guidance and direction to the team on policies, procedures, and management guidelines, act as the subject matter expert in these areas  
• Responsible for ensuring confidentiality is maintained at all times
• Accountable for ensuring adherence to audit and regulatory requirements both internal and external (i.e GDPR, AECOM Privacy Policy and SOX) ensuring the Company is compliant and risks are mitigated
• Lead and participate in audit activities as required
• Accountable for ensuring the SOP/DTP maintenance process. Ensure all documents are relevant and up to date and meet the needs of the business, ensuring the team work effectively and efficiently and are able to meet performance targets
• Responsible for Identifying and implementing process improvement initiatives to streamline processes, improve customer experience, and increase productivity
• Develop internal workflow processes, operating procedures, team schedules, and controls
• Responsible for ensuring all issues are investigated, root cause established. Develop and implement preventative actions and monitor effectiveness. Complete and communicate Incident Reports with stakeholders to ensure customer satisfaction 
• Provide regular performance and operational progress reports to GBS Leadership to ensure issues are being flagged on a timely manner and ensure gaps are addressed
• Develop and prepare reports and conduct analysis on resource utilization, performance against SLA targets, quality, and process efficiency
• Provide and present regular performance and operational progress reports to internal/external stakeholders ensuring issues are flagged, monitored, and resolved in a timely manner
• Lead and/or participate in governance meetings with internal/external stakeholders to discuss operational results, issues, strategies, and solutions to improve team’s performance
• Lead assigned projects. Ensure effective communication to all leadership and all stakeholders 
• Participate in planning, designing, testing, and implementation of new systems and/or new system enhancements
• Participates in reviewing and updating SLAs, identifying quality concerns and resolutions with active engagement and utilization of continuous improvement to establish best practices 
• Leads resourcing activities and actively involved in the full recruitment process for reviewing and assessing the best new talent for the team 
   

As a Senior Training and Support Specialist at LegalMatch, your role is crucial  in improving the performance of our call team. You will create and deliver training and onboarding programs, provide support, and empower our team to continuously exceed their goals. Your proactive nature, outcome-oriented mindset, and dedication to continuous improvement will be essential to succeeding in this role. 

Responsibilities: 

• Partner with stakeholders to identify training and onboarding needs. 
• Work with colleagues to develop comprehensive training programs for specialists and leaders within the organization. 
• Execute onboarding and training sessions for leaders and team members. 
• Provide technical assistance and support for trainees and onboardees. 
• Develop and revise training materials to ensure usability, relevancy, and accuracy. 
• Assess the impact of training initiatives and individual performance against predefined targets. 
• Keep track of progress, generate reports, and devise action plans for improvement. 
• Constantly seek opportunities to enhance training materials and processes to support evolving business needs. 
  

What’s in it for you: 

• Permanent work-from-home setup 

• Proactive, outcome-oriented, and dedicated to continuous improvement
• Possesses extensive knowledge of learning principles and modern training techniques
• 3 years of relevant work experience as a Training Specialist
• Excellent communication skills
• Tech-savvy, capable of working with various tools to develop training materials in various formats
• Proficient in design principles and usability considerations for effective training materials (a portfolio may be requested)

ABOUT US 

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve. 

HEADLINE 

Are you a detail-oriented professional who is organised, resourceful, and excels at multitasking? Do you have experience in sales? If so, we have an exciting opportunity for you to join our valued client, a furnishing and interior decoration company based in New South Wales, Australia. 

We are seeking an EXECUTIVE ASSISTANT to give high-level administrative support to our senior executives. 

This is a full-time role, Monday to Friday, Dayshift. 

This is an office-based position in central Cebu City. 

The expected start date is February 2024. 

ABOUT THE ROLE 

As the Executive Assistant, you will be responsible for a variety of administrative tasks to support the Managing Director and the company’s senior-level managers. You should have excellent organisational skills, strong communication abilities, and experience with productivity tools and software. To be successful in this role, you should be well-organized, have great time management skills and be able to work independently. 

RESPONSIBILITIES 

Calendar and Inbox Management 

• Efficiently manage and maintain the executive's calendar, ensuring effective scheduling of appointments, meetings, and events. 
• Handle email correspondence promptly and professionally, prioritising important messages and responding on behalf of the executive when necessary. 

Outreach 

• Conduct targeted outreach via email, phone, or other channels to generate leads and build relationships with potential customers. 
• Create and maintain a database of prospects and leads for future follow-ups. 

Deal Closing 

• Collaborate closely with the sales team to help nurture leads, qualify prospects, and provide necessary information to support deal-closing efforts. 
• Assist in preparing sales proposals, presentations, and contracts. 

Scheduling and Booking 

• Coordinate and manage the executive's travel arrangements, including flights, accommodation, and transportation, as needed. 
• Schedule and book meetings, appointments, and calls, ensuring efficient use of the executive's time. 

Organise Contacts 

• Maintain an organised and up-to-date contact management system, ensuring accurate records of customer interactions, preferences, and relevant details. 
• Ensure prompt follow-up on sales leads and inquiries. 

Data Relationship Building 

• Support the development and maintenance of strong relationships with customers, partners, and other stakeholders by providing excellent communication and assistance. 
• Assist in managing CRM software, updating records, and generating reports to aid in business development efforts. 

Conduct Surveys 

• Conduct customer satisfaction surveys to gather feedback and insights, helping to identify areas for improvement and promote customer loyalty. 
• Compile survey results and present findings to the executive team. 

Performance Planning 

• Collaborate with the executive to set performance goals and targets, track progress, and provide regular updates. 

• Assist in analysing sales data and metrics to identify trends and opportunities for improvement

QUALIFICATIONS AND REQUIREMENTS 

• Bachelor's degree in Business Management or similar. 
• At least 3 years of relevant experience in an Executive Assistant role. 
• Proficiency in calendar and email management tools. 
• Proficiency in using HubSpot and contact management systems. 
• Experience in sales support or business development is a plus. 
• Tech-savviness and proficiency in using productivity tools and software. 
• Strong attention to detail and exceptional analytical and problem-solving abilities. 

• Excellent organisational skills with the ability to prioritize tasks, work on multiple assignments, and manage time effectively. 
• Ability to work independently and as part of a team. 
• Excellent verbal and written English and interpersonal skills to interact with clients and team members effectively.  
• High level of integrity and professionalism. 

WHY YOU SHOULD JOIN US 

BSA Solutions, Inc. emphasizes in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Encourages you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present. 
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Claims Analyst

Working Hours: Monday to Friday 9 AM - 5PM CST
  Tuesday to Saturday 11 pm -7 am PHT

Salary Range: 800-1,500 usd/month

Holiday: TBD

Company overview:

Our goal at Genesis Orthopedics & Sports Medicine is simple: free our patients to be more active, more athletic, and to move freely in their bodies – accessible to everyone, not just the select few. That our patients, regardless of walk of life, move more freely, function better, and experience life to the full. We accept all public insurance as well as the uninsured.

Duties and Responsibilities:

• Analyze and process medical billing claims accurately.
• Utilize Excel and Epic for data management and claims processing.
• Identify and resolve billing discrepancies and issues.
• Collaborate with healthcare providers and insurers to facilitate claims resolution.
• Contribute to process improvement in claims management.

• Experience in medical billing and claims analysis.
• Strong knowledge of Excel (pivot tables, and Vlookup, primarily) and proficiency in using Epic.
• Experience in Orthopedic Coding/Orthopedic denials.
• Management-level experience with a track record of progress in previous roles.
• Analytical skills with attention to detail.
• Effective communication and problem-solving abilities.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Bookkeeper & Graphic Designer ​​
Schedule: M-F, 9AM - 5PM EST
Salary Range: up to $1,000
Benefits: TBD

About the company: A religious institution

About the Role:

We are seeking a versatile individual to fill the position of Bookkeeper & Graphic Designer. This role involves a combination of bookkeeping, administrative, and creative graphic design tasks, catering to the unique needs of our religious institution.

Responsibilities:

• Accounts Payable:
• Manage and process accounts payable in an accurate and timely manner.
• Billing and Follow-up:
• Handle billing tasks and follow up on membership fees and donations.
• Administrative Tasks:
• Undertake various administrative duties, with a focus on email and calendar management.
• Graphic Design:
• Create visually appealing flyers and emails for communication with temple members.
• Utilize artistic skills to contribute to the design process.

• Minimum 3 years of experience for both roles
• Above Average to Excellent communication and written skills; minor accent is acceptable
• Tools: QuickBooks Online, Word, Excel, Graphic Design tools, and Office 365
• Experienced bookkeeper
• Ability to provide solutions, understand the job requirements, take proactive initiatives, and exhibit attention to detail.
• Has strong Math aptitude
• Graphic design candidates must present a portfolio showcasing proficiency in various design genres. The boss leans towards an old-school design style, and the designs will primarily serve religious purposes.

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Financial Operations Manager

Salary Range: USD 1,500 – 1,750/ month

Working Schedule : 7AM - 6PM EST, with 1 hour lunch break/ 50 hours per week

Holiday: Christmas (12/25), New Years (1/1) and others with more tenure

About the company:

The client is a family-owned e-commerce business selling metal pill cases. The business was started in December 2021 and has been run by two brothers since then from Washington, DC.

Our mission is to make exceptional pill cases and provide exceptional customer service. We have committed to these principles by keeping our fulfillment operation in-house and providing white-glove service to our customers.

After 2 years - we are now selling several thousand pill cases per month and looking to expand our Philippines-based team beyond customer service.

The Finance portion of this role (75%) will involve bookkeeping, accounting, financial reporting, and inventory planning. The Operations portion of this role (25%) will involve inventory purchasing and inventory management assisting the US-based team. 

Key Responsibilities:

The primary definition of this role is that you will be doing whatever the business needs most related to Operations and Finance. We are a startup and it is an all-hands-on-deck mentality. The tasks below are examples of the work that you will be expected to know already or learn very quickly.

You should be self-motivated and looking to work hard - as you will be expected to work hard, contribute, and execute without supervision to help the whole team. 

You should be very organized and detail-oriented.

Finance / Accounting (75%)

• Review transactions in Quickbooks, categorize them
• build rules to auto-categorize them to increase role efficiency 
• Quickbooks is expected to be fully up to date on a 1-day lag / daily basis
• Keep financial models, budgets and projections up to date
• Accessing sensitive financial data, reporting directly to CEO with daily business financial health reports

Operations (25%)

• Take current inventory numbers from Shopify, and update them in Quickbooks
• Take inventory delivery schedules and use it to update our payment schedules to suppliers
• Take payment invoice from supplier, check it against quotes, save data and documents, approve for payment
• Save all documents related to inventory purchasing 

• Skills: Bookkeeping & GAAP Accounting
• Should be knowledgeable in E-commerce industry
• Software (requuired): 
• Spreadsheets (Google Sheets or Microsoft Excel)
• Bookkeeping & GAAP Accounting (Quickbooks Online or Quickbooks Desktop)

LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES

Position: Lead Qualifier

Work Hours: Monday to Friday, 10:00 PM to 6:00 AM Philippine Time

Pay Range: 800 to 1,000 USD per month

Type of Contract: Independent Contractor

Duties and Responsibilities:

• Identify potential leads through various channels, including cold calling, email outreach, and networking events
• Qualify leads by gathering information and assessing their fit for our products and services
• Engage with leads to understand their needs and provide relevant information about our products and services
• Set appointments for the sales team to further qualify and close leads
• Maintain accurate records of lead interactions and status in our CRM system
• Collaborate with the sales and marketing teams to optimize lead generation and conversion processes
• Stay up-to-date on industry trends, competitors, and market conditions
• Provide regular reports on lead generation and conversion metrics to management

• 1-3 years of experience in lead generation, sales development, or a related role
• Good communication and interpersonal skills
• Ability to effectively engage with leads and build rapport
• Strong organizational and time management skills
• Experience using CRM software like HubSpot to manage leads and track progress
• Goal-oriented mindset with a focus on achieving and exceeding targets
• Ability to work independently and as part of a team
• Knowledge of the industry and market trends

***LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES***

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Executive Assistant (Full-time)

Salary: 1000-1500 USD/month (depends on skills and years of experience)

Working Hours: M-F 8am to 4pm EST (9pm-5am Philippine Time)

About the Company:

Our goal is to transform the way data is shared across organizations, clouds, and data platforms. Our cross-cloud platform enables enterprises to share data quickly and securely through one unified control plane that manages all aspects of data sharing, including replication, updates, versioning, entitlements, telemetry, and more.

By solving these problems we will:

• Remove barriers to collaboration between organizations
• Facilitate and democratize the use of data to enable better decision-making

We believe that by using data collaboratively, we can enable better solutions to the world’s hardest problems.

About the Role:

We are looking for an organized and experienced Executive Assistant to partner closely with our CEO and other senior leaders in a long-term capacity.  

In this role, you will support the CEO and senior leaders with core administrative tasks (scheduling, travel, expenses, planning company events, etc.) as well as assist with preparing PowerPoint/Google Slides presentations, organizing meetings, setting agendas and tracking follow-up tasks.

The right person for this role is a self-starter proficient in multi-tasking and anticipating opportunities to be helpful. Problem solving and attention to detail are an absolute must, as are good instincts and exercising high judgment in uncertain situations. Strong interpersonal and communication skills are critical as well.

Key Responsibilities

• Manage heavy calendar load, schedule internal and external meetings, and ensure efficient time management by setting meeting agendas and tracking follow-up tasks.
• Make travel arrangements and prepare itineraries and expense reports.
• Assist in the preparation of documents necessary for meetings (e.g., PowerPoint/Google Slides presentations, informational one-sheets, basic research)
• Working hours will be Monday-Friday, EST time zone

• 3+ years experience as an Executive Assistant, ideally at a start-up or high-growth company
• Strong communication skills, particularly written
• Skilled with Google Slides/Sheets and Office suite
• Strong attention to detail and highly organized

Schedule: Monday – Friday (9:00 AM to 6:00 PM AEST)

What are we looking for?

Skills Required:

• Taking up Information Technology or any related courses
• Background in IT Infrastructure
• Knowledge in Desktop Support
• Hardware and Software Troubleshooting

Nice to Have:

• Customer interface skills 
• Interpersonal communication skills 

What will you do?

• Assist staff in performing system backup and maintenance functions.
• Assist network and hardware troubleshooting.
• Assist in updating user and technical documentation.
• Run calls to troubleshoot desktop and PC problems.
• Provide help desk support to staff requiring technical assistance.
• Assist with building and deploying desktop computers and laptops for deployment.
• Other responsibilities as directed by supervisor.

Join the awesome team and enjoy these benefits & perks:

• Office-based training setup
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

ConnectOS is a top-rated employer of choice, independently validated by the market. From hiring one person to building a large team, we connect companies around the world with ready-now talent across a range of industries, functions and more than 80 job categories.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

LOOKING FOR FILIPINO TALENTS RESIDING IN THE PHILIPPINES!

Position                                           : Property Management Specialist

Work Hours                                    : M-F 8AM – 5PM Mountain time/ 11PM – 8AM Philippine time

Pay Range                                       : 800 – 1,500 USD per month

Company/Client Overview:

Our client in the US is a property rental company. They provide a premier destination for unparalleled short-term rental experiences in the scenic beauty of Colorado Springs. Nestled in the heart of the vibrant city, they offer a carefully curated selection of properties to provide a home away from home experience for travelers seeking comfort, convenience, and a touch of luxury.

They pride themselves on delivering more than just accommodation; they offer an immersive experience tailored to every client's unique preferences. Whether clients are in town for business, leisure, or a special occasion, thoughtfully designed rentals cater to the needs of every modern traveler

Key duties/responsibilities: 

Vendor Management:

• Coordinate with various vendors, including cleaning services, maintenance teams, and property suppliers.
• Negotiate contracts and agreements with vendors to ensure cost-effectiveness and high-quality services.
• Oversee vendor performance and address any issues promptly.

Purchasing and Inventory:

• Manage inventory levels of supplies and amenities for each property.
• Source and purchase supplies, furnishings, and equipment as needed.
• Monitor and control expenses related to property management.

Scheduling and Coordination:

• Create and maintain schedules for property maintenance, cleaning, and other tasks.
• Coordinate with internal teams and external partners to ensure timely completion of tasks.
• Implement efficient scheduling practices to optimize property turnover and guest satisfaction.

Guest Communication:

• Respond promptly to guest inquiries, requests, and issues.
• Provide clear and detailed information to guests regarding check-in procedures, property amenities, and local recommendations.
• Manage guest reviews and feedback to enhance the guest experience.

• 2-3 years of proven experience in property management, preferably in the short-term rental industry.
• Familiarity with platforms like Guesty, Airtable, and Charge Automation.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Negotiation skills and the ability to build and maintain vendor relationships.
• Problem-solving mindset and adaptability in a dynamic environment.

Platforms Familiarity:

• Airbnb
• Vrbo
• Booking.com

This role will play a crucial part in ensuring responsive seamless and high-quality IT support environment. The incumbent will oversee the efficient resolution of helpdesk tickets while handling 2nd line support escalations. Requires proactive hands-on approach on issue resolution and request fulfillment. Develops technical and end user facing documentations. An integral member of the IT team responsible for the installation and maintenance of network and computer systems while supporting and enhancing cyber security posture. Core role coverage, IT support, network, systems, and service delivery.

• Provides first-line investigation and diagnosis.
• Logs relevant incident/service request details per help desk procedures.
• Resolves and closes incidents/service requests as per help desk procedures & allocated timelines.
• Works on escalated or unresolved incidents/service requests within agreed timescales.
• Communicates with end users regarding incident progress.
• Ensures helpdesk tickets are always updated until issues are resolved.
• Conducts hardware and software maintenance and support.
• Performs deployment and movement of IT assets.
• Local network support and/or assists centralized Network team.
• Manage and supports various computer peripherals, like Door Access, CCTV, printers, Conference Room equipment.
• Troubleshoot end users’ hardware and software related issues.
• Assist with the setup and maintenance of IT equipment.  E.g., Quarterly Cleaning etc.
• IT Asset Management covers assigning and recovering assets, track record and reporting.
• Work with remote support teams to resolve complex issues.  
• Provide training and support to end users.  
• Assists in the planning and implementation of additions and modifications to the supporting field infrastructure including the installation of server and networking hardware and operating systems software and other related software as required.
• Responsible for day-to-day monitoring, technical support, and planning of all aspects of the network infrastructure (LAN/WAN/Wireless network) while ensuring IT environment is secure.
• Evaluating network performance issues including availability, utilization, throughput, and latency.
• Responsible for installation, configuration, and testing of network equipment’s.
• Taking proactive steps to ensure an appropriate level of system availability and security.
• Patch Management, Risk and vulnerability assessment and risk mitigation analysis.
• Implementation of IT security policies and procedures.
• Implements and maintains security measures to protect the company’s IT infrastructure, including firewalls, antivirus software, and access controls.

• Bachelor’s degree or relevant professional qualification.
• Minimum 5 years of work experience in an IT role in a medium to large multi-location company with an emphasis in planning and executing site needs for technology, provisioning, and services.
• Minimum 5 Years experience in Networks
• Minimum 3 years of experience providing IT services at firms that utilize hybrid identity solution(s). Understanding of Microsoft’s hybrid identity solution concepts.
• Minimum 2 years of experience with Microsoft Azure AD and Azure AD management.
• Minimum 2 years of experience in managing Windows Domains using Active Directory
• Thorough understanding of system and network including LAN/WAN device configuration (including routers and firewalls, TCP/IP Network Protocols, etc.), and computer security best practices.
• Reports On-site (not a hybrid role)
• Shifting Schedule
• Operates from Manila. Remote support to other Secret6 office sites.
  

Highly Desirable:

• Experience with AWS, and related cloud application infrastructure is a plus.
• Working knowledge/experience with DNS, DHCP, Active Directory, Virtualization (e.g. Hyper-V, VMWare).
• Experience with Microsoft Azure AD and Azure AD management using PowerShell scripting to manipulate AD objects along with Active Directory, Hybrid Microsoft Exchange on Premise and Office 365 is a plus.
• Exposure to a variety of technologies such web application proxies, databases, LDAP and directory services, application servers, network infrastructure, and understanding of security and dataflow within these components.
• Understanding of Microsoft Domain concepts such as Domain/Forest trusts, Replication, NTFS/ACL permissions, Group Policies, etc.
• Knowledgeable in identity management in MS Azure and Microsoft Office 365.
• Scripting ability in PowerShell desired. Experience in creating and modifying PowerShell scripts.
• Working Knowledge of Exchange systems and attributes in AD, with related support experience.
• Good working knowledge in PKI / Certificate enrolment and architecture design and support.
• Ability to work with minimal guidance and effectively manage a medium size computer network.
• Information security administration, compliance, creating, testing, and implementing business continuity and disaster recovery plans.
• Network security, wireless security, application security, infrastructure hardening and security baselines.
• Thorough understanding of Microsoft Windows Server operating systems.
• Knowledge of Microsoft Office applications (including but not limited to Excel, Visio & Project)
• Analysing Log files / Triage / troubleshooting skills. Strong analytical skills for troubleshooting and issue investigations and ability to work under pressure.
• Ability to work independently with minimal supervision.
• A+ N+ and ITIL certification a plus

• Full-time contract.
• Attractive salary based on skill level and experience.
• Work alongside colleagues that share the same interests and passion for art and video games.
• Stable employment and professional growth in an international environment.
• A culture of diversity and inclusion to unite the most outstanding talents.
• Online training platforms and workshops to level you up.

OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position : Amazon/Walmart Specialist

Work Hours (Client) : Overlap with US hours

Pay Range : $1,100-1,300 USD/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Create and manage Amazon/Walmart product listings, including optimizing product titles, descriptions, and images
• Conduct keyword research and implement SEO strategies to increase product visibility and sales
• Monitor and analyze Amazon/Walmart sales and performance data to identify opportunities for improvement
• Manage Amazon/Walmart advertising campaigns, including sponsored product ads and display ads
• Respond to customer inquiries and resolve issues related to Amazon orders and products
• Stay up-to-date with Amazon/Walmart policies and best practices to ensure compliance and maximize sales potential

• At least 2 years of experience as an Amazon/Walmart Specialist
• Experience with food/consumer products is preferred
• Intermediate Microsoft Excel skills
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Above-average Communication skills

LOOKING FOR FILIPINO CANDIDATES RESIDING IN THE PHILIPPINES

Position: Customer Support

Working Hours: 3:00 am - 11:00 am Philippine Standard Time; 40 hours per week

Salary Range: 750 - 800 USD

About the company: 

[Confidential Company] provides liquidity, succession solutions and growth capital to owners of small and medium-sized businesses, while preserving and building on the factors that made them great – culture and people.

About the job:

We are looking for a Customer Support to join our dynamic team. As a key member of our organization, you will be responsible for various duties and responsibilities, including:

Duties and Responsibilities:

• Handle guest communication, including managing guest purchases and addressing guest issues
• Perform data entry tasks
• Communicate with guests via phone, addressing their inquiries and concerns
• Maintain an outgoing personality and positive attitude in interactions with guests

• Minimum of 1 year experience in property management or customer support/service
• Proficient in guest communication, including handling guest purchases, interacting with guests, and resolving guest issues
• Must be comfortable in doing data entry tasks
• Effective verbal communication on the phone with guests
• Strong work ethic as a hard worker and a team player
• Possesses an outgoing personality and maintains a positive attitude
• Previous experience in short-term rental management is advantageous but not mandatory
• Computer proficiency, specifically in Google Suite and Microsoft Office 365
• Requires a strong and reliable internet connection with a minimum speed of 25-50 Mbps

Position : Admin Assistant

Working Hours : 9am - 5:30pm  EST

Salary Range : 800 - 1,200 USD 

ABOUT THE ROLE:

As an Admin Assistant, you will play a crucial role in supporting the day-to-day operations of our company. Your responsibilities will include speaking to tenants, managing work orders, and handling various administrative tasks to ensure smooth business operations.

SCOPE OF WORK:

• Speak to tenants and efficiently manage work orders.
• Perform general administrative tasks.
• Coordinate and schedule appointments, meetings, and events.
• Manage incoming and outgoing correspondence, including emails, letters, and packages.
• Maintain and update company databases and filing systems.
• Answer and direct phone calls to the appropriate departments.
• Prepare and edit documents, reports, and presentations.
• Assist in the preparation of budgets and expense reports.
• Order and maintain office supplies and equipment inventory.
  
  

MINIMUM REQUIREMENTS:

• At least 2 years of relevant experience, preferably in Property Management.
• Proficiency in MS Office suite.
• Strong communication skills.
• Ability to multitask and prioritize effectively.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Sales Development Representative 2

Schedule: Monday- Friday 7:00 AM - 3:00 PM Pacific Standard Time Zone

Salary Range: $800 - $1,500

Responsibilities:

• Reach out to potential leads and assist them in the registration process using the provided script.
• Daily contact with leads on the assigned list, with a goal of making 75-100 calls per day.
• Diligently update HubSpot records with notes related to lead interactions.
• Communicate with other team members through Slack for questions or clarifications regarding the sales process.

• Minimum of 3 years of experience in a similar role.
• Above-average to excellent communication skills; a minor accent is acceptable.
• Proficiency in using HubSpot, Slack, Google Workspace, and Office 365.
• Comfortable making 75-100 calls daily to potential leads.
• Adept at conducting video calls with clients for feedback and practice simulations.
• Highly dedicated to adhering to the provided script during interactions with leads.
• Preferred candidates will have experience in the insurance or financial services industry, including credit cards, insurance, banking, mortgages, or real estate, to ensure familiarity with product vocabulary and workflow.