Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:
As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application.
 

About the team:
The Global Integrity Client Experience (CX) team provides support to Treasury/Finance clients to assist them with the day to day management of the our Treasury platform called, Integrity.

What you will be doing:

• Handle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment.

• Provides in-depth product support to FIS clients by resolving incoming inquiries via email

• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.

• Troubleshoot problems with equipment or software applications and recommend corrective action.

• Document customer information and recurring technical issues to support product quality programs and product development.

• Other related duties as assigned.

What you will need:

• Must have at least 8 years of experience working on Application Support roles for Treasury Management System.

• Extensive background with Treasury process (Front Office, Middle Office, Back Office.

• Must have Bachelor's degree minimum requirement for education. Background on Business Administration, Financial Management, Computer Science is preferred.

• Strong analytical, organizational and time management skills

• Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.

• The ability to work independently

• You are an excellent communicator and strong problem-solver

Added bonus if you have:

• Knowledge of FIS products a plus or background using Integrity (FIS Proprietary system for Treasury Services), or other Treasury Systems (SAP TRM, Guava, Kyriba etc).

What we offer you:
At FIS, we hire the best. In return, you receive exceptional benefits including:

• Opportunities to innovate in fintech

• Flexible working arrangement at the onset of joining with 1x a month onsite work in Makati

• Tools for personal and professional growth

• Inclusive and diverse work environment

• Resources to invest in your community

• Competitive salary and benefits

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The Regional HR Manager is responsible for establishing and overseeing all HR functions across the NGO’s operations in Taiwan, Nepal, the Philippines, and Malaysia. This role focuses on setting up a robust HR system from the ground up, including hiring and developing a high-performing HR team. The Regional HR Manager will ensure the development and implementation of HR strategies, policies, and practices that support the NGO’s mission, enhance employee engagement, and comply with local regulations.

Key Responsibilities:

1. HR System Setup and Strategy Development:

• HR Infrastructure: Design and implement a comprehensive HR infrastructure that supports the NGO’s strategic goals and operational needs.
• Policy Development: Develop and standardise HR policies and procedures across regions, ensuring compliance with local labor laws.
• Strategic Alignment: Align HR strategies with the NGO’s mission, vision, and organisational goals to drive effectiveness and efficiency.

2. Recruitment and Talent Management:

• Job Design: Develop detailed job descriptions and specifications for all positions.
• Recruitment Processes: Establish and lead a streamlined recruitment process, including job postings, candidate screening, and interview protocols.
• Onboarding: Design and implement an effective onboarding program to integrate new hires smoothly into the organisation.

3. Hiring and Setting Up HR Team:

• Team Hiring: Take responsibility for hiring and setting up the regional HR team. Define roles, recruit, and onboard HR staff in each operational country.
• Team Development: Mentor and develop the HR team to ensure they have the skills and knowledge needed to support the organisation effectively.

4. Employee Relations and Engagement:

• Work Environment: Create and maintain a positive, inclusive, and collaborative work environment.
• Conflict Resolution: Address employee grievances and mediate conflicts, ensuring fair and consistent resolution.
• Engagement Programs: Develop and implement employee engagement initiatives to foster motivation and commitment.

5. Training and Development:

• Needs Assessment: Conduct training needs assessments to identify skill gaps and development opportunities.
• Program Development: Develop and deliver training programs and professional development opportunities to enhance employee skills and performance.

6. Compliance and Risk Management:

• Legal Compliance: Ensure all HR practices comply with local labor laws and regulations in Taiwan, Nepal, the Philippines, and Malaysia.
• Risk Mitigation: Develop and implement risk management strategies to address potential HR-related risks and ensure organisational resilience.

7. HR Administration and Systems:

• HRIS Implementation: Select, implement, and manage an HR Information System (HRIS) to streamline HR processes and data management.
• Payroll and Benefits: Oversee payroll processing, benefits administration, and ensure accurate and timely compensation for all employees.
• Employee Records: Maintain accurate and confidential employee records in compliance with legal and organisational requirements.

8. Reporting and Analysis:

• HR Metrics: Establish and monitor key HR metrics to assess the effectiveness of HR practices and inform strategic decisions.
• Regular Reporting: Prepare and present regular HR reports and analytics to the Executive Director and other stakeholders.

9. Outsourcing and Vendor Management:

• Outsourcing Decisions: Identify HR functions suitable for outsourcing and manage relationships with external HR service providers.
• Vendor Performance: Monitor the performance of outsourced functions to ensure they meet the NGO’s standards and requirements.

Education:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).

Experience:

• Minimum of 5-8 years of experience in HR management, with at least 3 years in a regional or multi-country role.
• Proven experience in setting up and implementing HR systems and strategies from the ground up.
• Experience in hiring, developing, and managing an HR team.
• Familiarity with HR practices and labor laws in Taiwan, Nepal, the Philippines, and Malaysia is highly desirable.

Skills and Competencies:

• Strong knowledge of HR principles, practices, and employment laws.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work effectively in a multicultural and diverse environment.
• Strong organisational and project management skills.
• Proficiency in HRIS and other HR software.

Personal Attributes:

• Passionate about children's education.
• High ethical standards and integrity.
• Strategic thinker with a proactive approach to problem-solving.
• Ability to handle sensitive and confidential information with discretion.
• Flexibility and willingness to travel frequently to different countries.

• Competitive salary
• Relocation support provided
• 2 weeks paid annual leave
• Possible hybrid working structure
• Rewarding and meaningful job that makes an impact on children's education

Position : Product + Graphic Designer

Working Hours : Full - time; 9AM - 5pm EST (can be flexible)

Salary: USD 1,500 - USD 2,000/month

This position is a hybrid role that combines the responsibilities and skills of both a Product Designer and a Graphic Designer. Each role requires a commitment of 20 hours per week, providing a balanced focus on both user-centric product design and visually compelling graphic design.

Main Responsibilities:

Your primary role as a Product Designer:

• Partner closely with our Engineers and Product Managers to iterate on product opportunities and turn them into delightful experiences for our users
• Pushing the boundaries of your pod’s UI/UX execution and rapidly prototyping solutions that are simple, elegant, and user friendly, and iterating based off of those results
• Leading design critiques, gathering & providing constructive feedback, and making influential design decisions that shape our product
• Communicating across the entire business to gather feedback while helping other teams to improve their design thinking skills

Your primary role as a Graphic Designer:

• Plug into the existing marketing workstreams and own the production of creative assets (static, video, motion graphics, animations etc.)
• Design and execute A/B tests for landing pages across each paid channel
• Track and measure performance metrics and prepare summary reports for the marketing team as well as senior leadership
• Analyzing high-level campaign performance and recommend creative strategies or performance testing
• Support the product and sales team with ad-hoc creative requests

Skills and attributes we are looking for in a Product Designer:

• 3-5 years in a Product Design role
• Experience building UI for both Mobile and Desktop is a must
• Ability to leverages specific insights to drive your design decisions and is passionate about partnering with other teams to create rapid experiments and designs
• Strong knowledge of User Interface and User Interaction design
• Proficiency with current design tools (we use Figma, InVision, and Abstract)
• An exceptional ability to articulate your design process and decisions and present cohesive design approaches to a non-design audience
• You are someone who is able to efficiently run with multiple projects relatively autonomously and ensures you are delivering against business needs

Skills and attributes we are looking for in Graphic Designer

• 2-3 years designing email templates & 3+ years on the social media/ performance media design
• Working knowledge of digital marketing channels and strategies
• Experience with email campaign design and layout
• Expertise in Adobe CC, Figma and Canva are required
• Experience using Sketch, InVision, AdobeXD or similar products.
• Fluency in understanding and interpreting strategy, creative/campaign briefs and developing initial brand and design concepts
• Ability to manage multiple priorities simultaneously
• Working knowledge of front-end development and programming languages such as HTML, CSS, and JavaScript is a plus.
• Comfortable with public speaking and presenting results and findings in front of senior leadership

• First Level IT support for a global team. e.g. Microsoft Office, Microsoft Outlook
• Collect, document, resolve and process user incidents and requests via phone/e-mail/chat
• Use knowledge base in daily business
• Frequently communicates with team management about new solutions and open points
• Support the ITSD Global Team in developing new ways of working

If you're looking to build your career in an exciting, challenging, and yet fun and rewarding working environment, this is your sign!

Join us; apply now!

We are looking for a Clinical Quality Control Specialist! As a Clinical Quality Control Specialist, you will be responsible for handling the end-to-end monitoring and inspecting the clinical research protocols subject's chart. As a Clinical Quality Control Specialist, you are also responsible for:

• Generating missed visits and out-of-window reports daily
• Closely coordinate with the onsite team
• Ensure that the visits are scheduled and appropriate documentation is captured within the source.
• End-to-end monitoring of the subject's chart from screening up until the end of treatment
• Make modifications and improvements to the data or reports
• Ensuring that the organization's output is accurate in order to meet established quality standards
• Produce, evaluate, and validate audit reports which will be discussed with the superiors.

What were looking for

• Working knowledge of tools, methods, and concepts of Quality Control or Clinical Research
• Solid knowledge of relevant regulatory standards
• Good communication skills, both verbal and written
• Excellent data collection and analysis skills
• A keen eye for detail and a results-driven approach
• Ability to work in a team-fostered environment.
• Ability to prioritize and organize work in a multitasked environment..
• Ability to maintain the highest level of confidentiality.
• Thorough knowledge of quality control standards and testing methodologies
• An experience as a Clinical Research Associate or Clinical Research Officer (CRA/CRO) is a plus!

• Government-mandated contributions: SSS, Philhealth, PagIBIG
• 13th month pay: computation is based on the basic salary of the employee
• Attendance Incentive: bi-monthly incentive for employees with perfect attendance
• Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (Power and Internet Allowance, Meal Allowance, Rice Allowance, Clothing Allowance, Laundry Allowance, and/or Medical Cash Allowance)
• Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
• Leave Conversion: maximum of 10 unused leave credits may be converted into cash
• Special Leave Privileges: birthday occasions, client-initiated leaves
• Healthcare Benefit with one (1) dependent
• Life Insurance
• Funeral Assistance: Php 5,000
• Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company

Job Type: Full Time

Work Hours: Monday to Friday, Mountain Time

Salary: $5 - $7 per hour

Overview:

We are seeking a highly experienced and proactive Real Estate Executive Assistant to support our executive team. The ideal candidate will have exceptional communication skills, a strong attention to detail, and the ability to manage multiple tasks efficiently from a remote location. This role requires a strategic thinker who can handle complex tasks and ensure the smooth operation of our executive functions, facilitating effective communication within the organization and with our clients.

Key Responsibilities:

• High-Level Administrative Support: Provide comprehensive administrative support to the executive team, including managing calendars, scheduling virtual meetings, and coordinating travel arrangements.
• Strategic Communication: Serve as the primary point of contact for internal and external communications, including emails, phone calls, and correspondence.
• Professional Email Management: Determine when and how to respond to emails professionally. Prioritize, organize, and manage the executive's email inbox, ensuring timely and appropriate responses.
• Advanced Document Management: Prepare and manage complex documents, reports, and presentations. Ensure that all documents are accurately filed and easily accessible electronically.
• Executive Meeting Coordination: Organize and coordinate high-level virtual meetings, including preparing agendas, taking minutes, and following up on action items.
• Client Relations: Maintain and strengthen relationships with clients by providing exceptional service and addressing inquiries and concerns promptly.
• Project Management: Oversee and manage various projects, ensuring deadlines are met and deliverables are completed to the highest standard.
• Event Planning and Execution: Plan and execute virtual company events, including client appreciation events and team-building activities.
• Data and Records Management: Maintain accurate records and databases, ensuring all information is up-to-date and easily retrievable.
• Confidentiality and Discretion: Handle sensitive information with the highest level of discretion and confidentiality.

• Minimum of 5 years of experience as an Executive Assistant, with at least 3 years in the real estate industry.

• Proficient in determining when and how to respond to emails professionally, ensuring clear and timely communication.
• Strong organizational and multitasking abilities.
• Exceptional written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools (e.g., Zoom, Slack).
• Ability to handle sensitive information with discretion and confidentiality.
• Strong problem-solving skills and the ability to think strategically and critically.
• Detail-oriented with a high level of accuracy.
• Ability to work independently and manage time effectively.

LOOKING FOR FILIPINO CANDIDATES BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position:  Social Media Manager/Affiliate Marketing Specialist

Schedule: Monday - Friday, Mountain Time Zone

Salary: up to USD 1,500

About the Company:

We are a dynamic and growing company with a passion for K-pop and the digital marketing landscape. We are looking for a talented and experienced Social Media Manager/Affiliates Marketing Specialist to join our team and help us drive traffic and sales through innovative content and affiliate strategies.

Job Responsibilities:

Social Media Management:

Develop and execute social media strategies to increase brand awareness and engagement.

Create, curate, and manage content across various social media channels.

Write compelling content that resonates with our audience.

Transcribe videos and create engaging posts from them.

Monitor social media trends, K-pop news, and relevant conversations to keep our content fresh and relevant.

Utilize social media tools to analyze performance and drive traffic to our website.

Build and grow our social media following.

Affiliate Marketing:

Develop and manage affiliate marketing programs.

Identify and collaborate with influencers to promote our brand and products.

Track and report on affiliate marketing performance, ensuring goals are met.

Optimize affiliate programs by testing new strategies and partnerships.

Team Management:

Lead and manage a small team of content creators and social media specialists.

Provide guidance, feedback, and support to ensure the team's success.

Qualifications:

• 3+ years of experience in social media management and affiliate marketing.
• Proven experience working with K-Pop content and a deep understanding of the K-Pop industry.
• Strong content writing skills with the ability to create engaging and persuasive content.
• Experience transcribing videos and repurposing content for social media.
• Ability to drive traffic and sales through social media and affiliate marketing strategies.
• Previous experience working with a Korean company (at least 6 months preferred).
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.

About Pearl:

Pearl connects top talent from around the world with US and EU-based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

Note: Please avoid submitting multiple applications; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the recruiter handling your application.

About the job:
Role: Executive Assistant
Work schedule: Full Time | 40 hours per week |Flexible, UK Time
Salary Range: US $1,500.00 per month (Dependent on your skills and experience)

About the Role:

We are seeking a qualified Executive Assistant to provide comprehensive support to our client and ensure their day-to-day operations run smoothly. This position is ideal for a proactive and resourceful individual who can manage multiple tasks effectively and prioritize competing deadlines.

Duties and Responsibilities:

• Tier 1: Business Support:
• Project/Task Management: Planning, tracking, and executing projects and tasks to meet deadlines and objectives efficiently. Batch tasks to ensure that I get through necessary “busy” work that no one else can execute
• Research: Conducting comprehensive research on various topics to provide valuable insights and information.
• Website and Social Support: Managing website content updates and providing assistance with social media management to enhance online presence.
• Ensure availability/access of data. Help gather relevant quality and financial data. Format to allow trending in Excel. Ensure that reporting gets to necessary parties- banks, etc.
• Support email marketing - coordinate email list and find ways to manage (unsubscribe, etc).
• Creating processes: Setting up automation, sending invoices, making sure the business runs on rails.
• Knowledge Management: Help organize online files in a way that I can find them when needed
• CRM / Customer information management: Organizing and research customer data
• Tier 2: Personal Support:
• Email Management: Organizing and prioritizing incoming messages, ensuring timely responses, and decluttering the inbox.
• Email communication: With clients and their assistants
• Calendar Management: Scheduling appointments, coordinating meetings, and managing commitments to optimize time. Schedule clashes and rebooking.
• Management of bi-weekly meetings with 6 people the client is coaching. Making sure the client doesn’t overload himself.
• Family/Home/Lifestyle Management Support: Assisting with personal tasks such as family event planning.
• Making sure the client is not overloaded: Telling the client when he’s too overloaded and helping to rearrange appointments
• Tier 3: Growth Support:
• Process Improvement: Analyzing existing processes and identifying areas for enhancement to optimize productivity and efficiency.
• Thought Partner: Engaging in strategic discussions and providing valuable input and perspectives to support decision-making.

• Minimum of 3 years of experience as an Executive / Personal Assistant
• Proficient different tools such as Google Workspace, Convert Kit, Notion, WhatsApp, CRM tools and pipedrive
• Strong organizational, time management, and multitasking skills.
• Excellent communication, interpersonal, and writing skills.
• Ability to learn new software programs and adapt to changing priorities.
• Discretion, tact, and the ability to maintain confidentiality.
• A positive attitude, willingness to learn, and a passion for supporting a dynamic team.

• Fully Remote Role
• Collaborate with great minds who have worked with companies like Apple and Tesla
• Avenues for career progression and development, potential to advance into leadership rol

About Pearl:

Pearl connects top talent from around the world with US and EU-based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

Note: Please avoid submitting multiple applications; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the recruiter handling your application.

About the job:
Role: Executive Assistant & Appointment Setter
Work schedule: 40 hours per week | Fri to Wed (Thursday off) | 9 AM to 6 PM Pacific Time (can be flexible)
Salary Range: US $1,500.00 per month (Dependent on your skills and experience)

About the Role:

We are seeking a highly organized and detail-oriented Executive Assistant to provide comprehensive administrative and operational support to a fast-paced professional. This role will encompass a variety of tasks across three key tiers: Appointment Setting & Business Support, Personal Support, and Growth Support.

Duties and Responsibilities:

Tier 1: Appointment Setting & Business Support

• Calendar Management:
• Schedule appointments, coordinate meetings, and manage commitments to optimize the principal's time.
• Utilize scheduling software and maintain an accurate calendar.
• Instagram Appointment Setting:
• Following a provided script, schedule appointments via Instagram direct messages (DMs).
• Qualify leads through DMs to ensure a good fit for the program based on financial eligibility and program relevance.
• Email Management:
• Organize and prioritize incoming email messages.
• Craft timely and professional responses to inquiries.
• Maintain a clutter-free inbox through effective organization practices.
• Project/Task Management:
• Plan, track, and execute projects and tasks assigned by the principal.
• Manage deadlines and objectives efficiently.
• Website and Social Media Support:
• Assist with website content updates and social media management to enhance online presence.
• Research:
• Conduct comprehensive research on various topics to provide valuable insights and information to the principal.

Tier 2: Personal Support

• Family/Home Management:
• Assist with personal tasks such as family event planning (if applicable).
• File Management:
• Organize and maintain electronic files for easy retrieval.

Tier 3: Growth Support

• Process Improvement:
• Analyze existing processes and propose enhancements to optimize productivity and efficiency.
• Thought Partner:
• Engage in strategic discussions with the principal, providing valuable input and perspectives.

Immediate Tasks (Week 1):

• Undergo training sessions on company protocols, software tools, and specific workflows.
• Participate in introductory meetings with key team members.
• Begin managing emails and scheduling appointments for the principal.
• Initiate research projects as assigned.

• Minimum of 2 solid years of experience in an administrative or executive assistant role.
• Proficient in Google Workspace, WhatsApp, Stripe,  CRM and project management tools.
• Previous experience in bookkeeping and CRM management
• Strong written and verbal communication skills in English.
• Excellent organizational and time management skills.
• Ability to learn and adapt to new technologies and processes quickly.
• Strong attention to detail and accuracy.
• Ability to work independently and manage multiple priorities effectively.
• Discretion and professionalism are essential.
• A positive and proactive attitude with a willingness to learn.

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Partner Support Agent you are responsible for managing the program operations for the majority of Boldr’s partners. You will leverage your skills and knowledge to ensure that programs are well-implemented and produce great outcomes for the institutions we serve and their students.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• Set up programs in Boldr’s back-end and configure the program, according to partner specifications. 
• Match mentors and mentees in impactful mentorship relationships using our proprietary tools.
• Implement program interventions to maximize mentorships created, as well as participant engagement and satisfaction.
• Communicate directly with mentors and mentees who request extra support.
• Collaborate closely with other Partner Support Agent to prioritize and execute implementation tasks on tight turnarounds.
• Pull, clean, and manipulate program data for partner-specific needs.
• Send regular outreach to partners to highlight the value of their programs.
• Impact participant satisfaction through tracking and acting on participant satisfaction scores and testimonials.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• 2 years of work experience.
• A high degree of personal organization, project management competence, and attention to detail.
• High accountability and the ability to prioritize deadlines in a fast-paced environment
• Strong written and verbal communication skills.
• The ability to quickly and independently build product and process knowledge through problem-solving and adapt understanding to new changes.
• Proficiency in cleaning and manipulating data in Excel or Google Sheets.

Preferred Qualifications:

• Experience with tools in the MC stack, such as Asana, Google suite, Guru, and Slack.
• Experience working in a startup environment and navigating ambiguity.
• Prior full-time remote experience.
• Experience in the educational sector or in a mentorship role.

Base salary plus benefits.

• Contact and engage potential vendors: The Inside Sales Executive will be responsible for making calls to inbound leads and engage with potential vendors in meaningful dialogues that open up opportunities. They will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
• Exceed sales goals: The Inside Sales Executive will play a crucial role in driving volume sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
• Provide market expertise and recommendations: As a local market expert, the Inside Sales Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.

• Contact and engage potential vendors: The Inside Sales Executive will be responsible for making calls to inbound leads and engage with potential vendors in meaningful dialogues that open up opportunities. They will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
• Exceed sales goals: The Inside Sales Executive will play a crucial role in driving volume sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
• Provide market expertise and recommendations: As a local market expert, the Inside Sales Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Job title:  CG CR Operations Specialist

Salary range: USD 1200-1500/month

Schedule: M-F 9AM - 5PM EST

ABOUT THE COMPANY

The company is a US based consulting company that provides consulting services for law firm owners. We’ve been in business for 7 years and want to grow and expand our team with the right people. Our values include: communication, independence, and integrity.

About the Role:

As the Right Hand Person / Operations Specialist, you will play a crucial role in managing and optimizing our operations. You will be responsible for creating and managing workflows using Airtable, Zapier, and Notion, completing YouTube and ChatGPT courses so you can provide feedback on our YouTube channel, and supporting various writing and technology-related tasks. Your goal will be to handle the smaller operational details so that I can focus on higher-level strategic initiatives for our clients.

Responsibilities:

Operations Management:

• Develop, implement, and manage workflows using Airtable, Zapier, and Notion.
• Identify operational inefficiencies and propose automated solutions using Zapier.
• Maintain and organize data and processes in Airtable and Notion.

Content Creation and Management:

• Assist with YouTube content creation and management, following guidance from provided courses.
• Implement strategies and advice from ChatGPT courses to improve our operations and client offerings.
• Use Canva and have an eye for clean and minimal graphic design.

Writing and Communication:

• Support various writing tasks, including drafting emails, creating content, and preparing reports.
• Ensure clear and effective communication across all platforms.

Technical Support:

Provide technical assistance with various tools and software used in our operations.

Stay updated with the latest technology trends and tools that can enhance our efficiency.

• At least 2 years of relevant experience.
• Proven experience with Zapier (must have ), Airtable, and Notion.
• Strong understanding of workflow automation and process optimization.
• Excellent written and verbal communication skills.
• Ability to take initiative and work independently with minimal supervision.
• Experience with content creation and management, particularly for YouTube.
• Familiarity with ChatGPT and the ability to implement course advice effectively.
• Tech-savvy with the ability to quickly learn and adapt to new tools and software.
• Must work US EST time zone.

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  

Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer-Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 

Working with both your NielsenIQ colleagues and spending time with FMCG clients, you will build partnerships to allow you to understand your client needs and requirements. You'll use this knowledge to develop in depth analytics and create compelling stories that deliver the insight to drive business growth. You will be part of a team of client service individuals who specialize in FMCG/Retail at NielsenIQ. 

LOOKING FOR FILIPINO CANDIDATES

Position : Graphic Designer

Work Hours (Client) : 40hrs/5 days a week. Flexible hours, with the expectation to meet deadlines. Occasional check-ins on work progress may be required.

Holidays : TBD

Pay Range : $1200 - $1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Logo and Branding
• Social Media Design: Create compelling graphics for posts, stories, and ads.
• Menu Designs: Develop visually appealing menus for print and digital formats.
• Print Materials: Design business cards, postcards, flyers, and other marketing materials.
• Signage
• Photo manipulation
• Website Graphics and Animation: Create and optimize graphics and animations for websites.
• Collaborative Projects: Work with other designers and marketing professionals on cohesive designs.

Minimum Requirements:

• Software Proficiency: MUST HAVE experience in using Adobe Illustrator and Photoshop. Familiarity with Adobe XD and Figma is a plus.
• Experience: At least 3-5 years of professional graphic design experience. Open to talented candidates with a strong design eye.
• Skills: Creative, detail-oriented, strong communication and teamwork skills, able to manage multiple projects.
• Portfolio link is REQUIRED
• only those designs that match the peg from the links below will be selected to proceed:
• https://madebyalphabet.com/work
• https://area17.com/work
• https://koto.studio/work/
• https://wearemucho.com/work

Position : E-commerce Operations Associate

Work Hours:  Monday to Friday 9 am-6 pm EST

Holidays : TBD

Pay Range: $900 - $1,500

RESPONSIBILITIES

E-commerce Management:

• Create, update, and manage product listings for accuracy and appeal.
• Oversee order processing from receipt to fulfillment.
• Monitor and manage inventory levels, coordinate restocking and returns.
• Analyze sales data to identify trends and improve shopping experience.
• Provide exceptional customer support for inquiries and issue resolution.
• Coordinate with vendors globally for stock management and new product launches.

Logistics and Supply Chain:

• Coordinate efficient and cost-effective product delivery with shipping providers.
• Ensure compliance with customs and handle international shipping issues.

Customer Service:

• Assist customers with product inquiries, sizing, availability, etc.
• Provide information on shipping options and track deliveries.
• Handle returns, exchanges, and complaints with professionalism and customer-centric approach.

Social Media:

• Assist with planning and coordinating photoshoots for high-quality brand imagery.
• Schedule and post content across social media platforms with a consistent brand voice.
• Monitor and analyze follower engagement to optimize social media strategies.

• At least 3 years of experience in e-commerce management.
• Proficiency in Shopify as an e-commerce backend.
• Strong familiarity with Google tools such as email and Drive.
• Experience with customer service platforms like Gorgias or Zendesk.
• Proficiency in product listing management.
• Strong organizational skills for order processing and fulfillment.
• Ability to analyze sales data for inventory optimization.
• Knowledge of international shipping regulations and experience in shipping coordination.
• Detail-oriented with logistics management skills.
• Excellent customer service skills, including handling inquiries and sales-related questions.

Join Our Dynamic Team as an HR Associate for the Philippine Region at Somewhere!

Are you passionate about fostering a positive workplace culture and driving talent initiatives in a diverse, fast-paced environment? Somewhere is seeking a dedicated HR Associate to join our Philippine team. In this role, you'll have the opportunity to support our regional HR operations, contribute to employee engagement strategies, and play a key part in our mission to create an inclusive and thriving work environment. If you are a proactive and detail-oriented professional with a love for HR and a knack for cross-cultural communication, we want to hear from you!

Position: HR Associate

Type of contract: Independent contractor

Role Description:

Recruitment and Onboarding:

• Assist in the recruitment process by posting job advertisements, screening resumes, and scheduling interviews.
• Conduct initial candidate screenings and reference checks.
• Facilitate the onboarding process for new hires, including preparing offer letters, conducting onboarding sessions, and ensuring all required documentation is completed.

Employee Relations:

• Serve as a point of contact for employee inquiries and concerns, providing timely and accurate information.
• Support the implementation of employee engagement initiatives and programs.

Performance Management:

• Assist in the administration of the performance review process, including tracking review completion and providing guidance to managers and employees.
• Help develop and implement performance improvement plans as needed.

Training and Development:

• Coordinate training sessions and seminars, including scheduling, logistics, and materials preparation.
• Organize and conduct training sessions as needed, ensuring they align with company objectives and employee development plans.
• Maintain accurate training records and track employee participation and progress.
• Provide administrative support for training programs, such as preparing training materials and managing training schedules.
• Assist in the evaluation of training effectiveness and make recommendations for improvements..

Benefits Administration:

• Assist in the administration of employee benefits programs, including enrollment, changes, and terminations.
• Provide support to employees regarding benefits inquiries and issues.

HR Compliance:

• Ensure compliance with all local employment laws and regulations.
• Maintain accurate and up-to-date employee records, both electronically and physically.
• Assist in the preparation and submission of required HR reports and documentation.

Other Duties:

• Participate in HR projects and initiatives as assigned.
• Continuously seek opportunities to improve HR processes and enhance the employee experience.
• Perform other related duties as required.

• Bachelor’s degree in Human Resources, Business Administration, or a related field. Law degree preferred*
• 3 years of experience in an HR role or similar capacity.
• Strong understanding of HR principles and practices.
• Excellent communication and interpersonal skills.
• High level of confidentiality and professionalism.
• Proficiency in Google Suite
• Experience with HRIS systems is a plus.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize effectively in a fast-paced environment.

• Will provide direct, day-to-day support to the CU Head and other selected leaders within her broader team
• Will be responsible for performing a range of administrative duties, coordinating schedules, travel and events and helping prepare important documents and reports for executives.
• Perform daily administrative activities effectively
• Collaborate with the entire business functions and external partners
• Assists on special projects, events or similar initiatives
• Produces reports, presentations, executive briefs, and other executive materials that support business efforts
• Develops and carries out an efficient documentation and filing system e.g: project documents, such as proposals, contracts, and invoices etc.
• Plans and schedules the meetings with the Leaders and other team members, making travel arrangements as needed, and maintaining meeting notes
• Maintains executives’ calendar and arranges meetings and appointments, and participate in other business activities
• Manages travel arrangements, including booking flights and hotels, arranging transportation, and handling baggage
• Creates Purchase Orders and perform service entry in the system for business teams
• Supports business teams in organizing/managing workshops, trainings, conferences, business meetings, product launch events
• Drafts correspondence, reports, and other documents for clients and internal staff members
• Assists in onboarding of new staff / inbound transferee on admin related matters
• Undertakes the tasks of receiving calls, take messages and routing correspondence
• Handles requests and queries appropriately
• Handle daily transactions for operations with high accuracy
• Prepare correspondence, documents and reports
• Serve on committees and teams to support and collaborate with stakeholders (on site and with our teams
• Perform other duties assigned by the CU Head
• Support Continuous Improvement activities around Safety, Quality, and productivity

• Assists the L&D Manager in the selection and training of department trainer
• Ensures that all training records are maintained, filed and updated in the HRM system
• Assists in the preparation of the annual training plan ensuring the objectives fully address the business objectives of the hotel and the training needs of the associates.

Looking to join a revolutionary new company and be part of the even greater things to come?

If you're looking to build your career in an exciting, challenging, and yet fun and rewarding working environment, this is your sign!

Join us, apply NOW!

A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills.

Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists.

They are confident at troubleshooting and investigating they don’t have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and, maintain high customer satisfaction.

Responsibilities

• Do inbound calls: Answer, screen and forward incoming phone calls
• Do outbound calls, as well; Call patients for confirmation
• Provide basic and accurate information via phone

• Manage large amounts of incoming phone calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies Take the extra mile to engage customers
• Take the extra mile to engage customers
• Performs other duties that may be assigned from time to time.

Our must-haves:

• Must have a fast, reliable DSL, Fiber, or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS
• Must have a backup internet connection of the same speed, if the primary connection becomes spotty

Note: An online assessment of the workspace will also be part of the recruitment process

Status: This is a full-time, permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on the first day.

What we’re looking for:

• Proficiency in Microsoft Office Suite (Excel, Word, etc)
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Customer service attitude

• Proven customer support experience or experience as a Client Service Representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Excellent communication and presentation skills
• Customer orientation and ability to adapt/respond to different types of characters

Perks & Benefits:

• Government-mandated contributions: SSS, Philhealth, PagIBIG
• 13th month pay: computation is based on the basic salary of the employee
• Attendance Incentive: bi-monthly incentive for employees with perfect attendance
• Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (meal allowance, rice allowance, clothing, laundry or medical cash)
• Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
• Leave Conversion: maximum of 10 unused leave credits may be converted into cash
• Special Leave Privileges: birthday occasions, client-initiated leaves
• Healthcare Benefit with one (1) dependent
• Funeral Assistance: Php 5,000
• Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company

Position : Virtual Assistant / Relocation Assistant

Working Hours : PST Time Zone

Salary: USD 1,000 - USD 1,400/month

Main Responsibilities:

• Build sustainable relationships and trust with nurses through open and interactive communication
• Arrange for relocation logistics for nurses moving to the United States, including but not limited to:
• Providing education on travel to the US, including what to bring and arranging necessary items beforehand.
• Booking plane tickets, short-term and long-term rentals, transportation, and other essential living arrangements.
• Ensuring the nurses have all necessary basics for living upon arrival.
• Coordinate with nurses regarding arrival times, work schedules, and compliance documentation required before starting work
• Act as a liaison between nurses and relevant stakeholders, advocating for their needs and facilitating open communication channels to address concerns effectively
• Proactively identify potential challenges or obstacles in the relocation process and develop strategies to mitigate them effectively
• Prioritize and promptly address urgent issues and concerns raised by nurses or internal stakeholders during the relocation process, ensuring timely resolution and minimal disruption to their transition.
• Document and track all nurse expenses
• Develop comprehensive documentation and playbooks outlining the step-by-step processes and best practices for assisting nurses with relocation to the United State
• Handle phone calls, emails, and other communications in a professional and efficient manner
• Utilize tools like Slack, Notion, Google Sheets, and Airtable proficiently to streamline workflows and manage tasks effectively
• Assist in organizing and maintaining customer databases, ensuring accuracy and completeness of information
• Collaborate with team members to support various projects and initiatives as needed

• At least 2 years experience as a VA for a client based in the US.

• Strong commitment to work and eagerness to grow in your career.
• Excellent communication skills, both written and verbal.
• Proficiency in using tools such as Slack, Notion, and Airtable.
• Highly organized with strong attention to detail.
• Proactive and resourceful problem-solver with a positive attitude.
• Willingness to learn and adapt to new technologies and processes.

Preferred Qualifications:

• Previous experience in relocation assistance or related fields
• Previous experience with project management
• Experience working in a multicultural environment