LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Social Media Manager

Working hours: M-F, flexible 8 working hours with overlap of 2 hours with the client, EST
Salary: $900 - $1500/month

About the job:

The client is looking for a Social Media Manager that has experience doing administrative work. The ideal candidate for this role is someone who has a great attention to detail, could work with minimal supervision, goal oriented, and has good communication skills.

Duties and Responsibilities:

• Using social media marketing tools to create and maintain the company’s brand
• Working with marketing professionals to develop social media marketing campaigns
• Interacting with customers and other stakeholders via the company’s social media accounts
• Analyzing the company’s digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvements
• Researching social media trends and informing management of changes that are relevant to the company’s marketing activities
• Setting key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes, and measuring a campaign’s performance against the KPIs
• General administrative tasks
• Assist client in various needs in his marketing/recruiting department. Things like handling (and be taught from scratch) how to update records for one of our marketing sources, securing refunds for “bad leads” (all a digital process, only occasional phone calls), and reviewing candidate resumes.

• Minimum 3 years of experience
• Above Average to Excellent communication skills; minor accent is acceptable
• Proficient in Social Media platforms like Facebook, Instagram, LinkedIn, YouTube, Tiktok, etc.
• Proficient in Microsoft Tools and Google Suite
• Has excellent communication skills
• Has great attention to detail
• Organizational Skills
• Ability to meet deadlines
• Requires minimal supervision
• Has experience in handling administrative tasks

DISCLAIMER: This job posting is intended for active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and experience, and an opportunity arises, our recruitment team will reach out to you immediately. Please note that this does not guarantee immediate placement or contact. Additionally, we exclusively consider applications from individuals who are Philippine citizens and currently reside in the Philippines during their application process.

Responsibilities

• Design, implement and maintain databases for our clients in the marketing and advertising industry.
• Ensure client's databases are secure at all times
• Create and execute database backup and recovery plans
• Monitor and optimize database performance
• Troubleshoot and fix any database-related errors
• Work with clients and technical team members to ensure the database is meeting their needs
• Prepare documentation for database policies, procedures, and standards

• Bachelor's degree in Computer Science, Information Technology, or a related field
• At least 1 year of proven experience as a Database Manager/Administrator
• Strong knowledge of database management systems such as MySQL, Oracle, and SQL Server
• Excellent understanding of database architecture, security, backup, and recovery procedures
• Solid experience in database optimization, performance tuning, and capacity planning
• Ability to multitask and prioritize tasks in a fast-paced environment
• Excellent analytical and problem-solving skills

DISCLAIMER: This job posting is intended for the active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and experience, and an opportunity arises, our recruitment team will reach out to you immediately. Please note that this does not guarantee immediate placement or contact. Additionally, we exclusively consider applications from individuals who are Philippine citizens and currently reside in the Philippines during their application process.

Responsibilities

• Develop, test, and maintain mobile applications for Android and IOS operating systems.
• Collaborate with designers, other developers, and stakeholders to ensure the quality and functionality of the product.
• Write clean, efficient, and well-documented code that follows industry standards and best practices.
• Participate in code review and provide constructive feedback to other team members.
• Stay up-to-date with the latest mobile development trends, frameworks, and technologies.
• Troubleshoot and debug issues, and optimize performance for maximum speed and scalability.
• Develop and maintain technical documentation for the project.

• A degree in Computer Science, Software Engineering, or a related field.
• 1 year proven experience in mobile development.
• Strong knowledge of IOS and Android platforms and SDKs.
• Familiarity with designing user interfaces, and building custom views, and animations.
• Good understanding of Agile methodology, version control systems, and build tools.
• Experience with RESTful API integration and backend services.
• Excellent problem-solving and analytical skills.
• Ability to work efficiently within a team environment.

DISCLAIMER: This job posting is intended for active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and experience, and an opportunity arises, our recruitment team will reach out to you immediately. Please note that this does not guarantee immediate placement or contact. Additionally, we exclusively consider applications from individuals who are Philippine citizens and currently reside in the Philippines during their application process.

Responsibilities

• Plan, develop, and execute podcast content strategies for clients
• Research, book, and generate contacts of guests and interviewees
• Write and develop podcast briefs, scripts, show notes, and summaries
• Record, edit, and publish high-quality audio content within deadlines and budgets
• Monitor and manage the entire podcast production process, including drafting and adhering to timelines and production schedules
• Create and manage promotional materials such as social media posts and newsletters
• Track, analyze, and report on podcast success metrics and make recommendations for improvements.

• Bachelor's degree in Communications, Marketing, or a related field
• 1 year experience in podcast production
• Excellent oral and written communication skills in English
• Solid knowledge of social media and podcast platforms (Youtube, Tiktok, etc.)
• Adept in audio editing software and equipment for recording and editing podcasts
• Demonstrated ability to plan and execute successful content development strategies and campaigns
• Strong organizational, time management, and project management skills.

DISCLAIMER: This job posting is intended for active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and experience, and an opportunity arises, our recruitment team will reach out to you immediately. Please note that this does not guarantee immediate placement or contact. Additionally, we exclusively consider applications from individuals who are Philippine citizens and currently reside in the Philippines during their application process.

Responsibilities

• Work with IT and business stakeholders to understand business requirements and processes to support ERP implementations and upgrades.
• Lead ERP projects for the organization from pre-implementation planning to post-implementation support.
• Configure and customize the ERP system to fit the business's requirements and needs.
• Ensure that the ERP system is running smoothly, and solve any problems that arise quickly and effectively.
• Coordinate with the development team to ensure that the ERP system is in line with IT policies and procedures.
• Develop training and support materials for end-users for ongoing support and maintenance of the system.
• Collaborate with technical teams and business stakeholders to identify solutions to resolve technical issues.

• Bachelor's degree in computer science or related field.
• Minimum of 1 year of experience with enterprise systems.
• Strong expertise with ERP systems like NetSuite, SAP, Microsoft Dynamics, and others.
• Excellent experience in project management, specifically leading ERP-related projects.
• Knowledge of IT policies and procedures.
• Great communication and problem-solving skills.
• Willing to work with international teams in different time zones.

DISCLAIMER: This job posting is intended for active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and experience, and an opportunity arises, our recruitment team will reach out to you immediately. Please note that this does not guarantee immediate placement or contact. Additionally, we exclusively consider applications from individuals who are Philippine citizens and currently reside in the Philippines during their application process.

Responsibilities

• Prepare, analyze and present financial reports such as income statements, balance sheets, and cash flow statements
• Lead the forecasting and budgeting processes for the company and report any discrepancies
• Manage the accounts payable and accounts receivable processes, conduct reconciliations, and ensure timely payment and collection
• Participate in the planning and execution of the company's financial strategies
• Use financial models to develop and evaluate possible investment opportunities
• Maintain an organized and accurate accounting system
• Keep abreast with the current accounting standards and regulations, and ensure compliance

• Bachelor's degree in Finance, Accounting, or similar field
• At least 1 year of solid experience in accounting and finance roles
• Proficiency in financial modeling and analysis
• Knowledge of accounting principles, tax regulations, and financial controls
• Experience using accounting software and intermediate to advanced skills with MS Excel, Quickbooks, or Xero
• Excellent analytical and problem-solving skills
• Strong attention to detail and ability to prioritize tasks

What IT Client Services contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

IT Client Services provides Tier 1-3 virtual and physical support to the organization's end users for software, hardware, conference room technology and meeting support, warehouse technology, server, network, and enterprise systems issues. Frequently responding to escalated issues from the IT Service Center family, this job family resolves user requests through discussions with users and coordination with internal and external resources, and provides education and trainings to users to facilitate knowledge transfer and prevent problem reoccurrence. IT Client Services also maintains ownership for certain end user productivity platforms and capabilities, such as virtual environments and collaboration toolsets, and addresses service outages. This job family acquires, installs and upgrades PC components and software, while also performing asset management for software and hardware.
 

What is expected of you and others at this level:

• Share knowledge and insights with colleagues and clients to enhance the overall expertise of the team and ensure clients can effectively utilize their cloud resources.
• Demonstrate the capability to perform duties with limited supervision.
• Provide troubleshooting and Windows end-user support.
• Resolve tier 2 and 3 tasks/incidents with precision.
• Create and maintain detailed documentation of configurations, procedures, and troubleshooting steps to aid in issue resolution and knowledge sharing.
• Participate in 24x7 rotating shifts, including on-call support, and potentially in Hypercare Support, ensuring uninterrupted service. (Hypercare Support involves intensified support during critical periods.)
• Contribute to report preparation and distribution, particularly for Amazon WorkSpaces and Citrix health checks.
• Possess a solid understanding of various cloud platforms, including Amazon WorkSpaces (AWS), Citrix, and Win365, to effectively manage and support cloud environments.
• Exhibit proficiency in scripting and automation using commonly used scripting languages and automation tools.
• Display strong customer service and communication skills as essential attributes.

Job Requirements:

• Expertise in Windows Operating System support and strong troubleshooting skills.
• 3-5 years of experience in supporting Virtual/Cloud environments.
• Knowledge of Microsoft 365 support for desktop applications.
• Familiarity with Windows applications support, Citrix administration, and Amazon WorkSpaces.
• Understanding of Microsoft Windows Server 2012/2016/2019 and Active Directory.
• Strong communication skills are required.

Optional/Nice to Have Requirements:

• Amazon Web Services (AWS), Microsoft 365 Cloud PC, and Citrix certifications: (e.g., Amazon Web Services (AWS) Certified Solutions Architect, Microsoft 365 Certified: Modern Desktop Administrator, Citrix Certified Associate). These certifications are optional but highly beneficial as they demonstrate expertise in the respective technologies and can enhance the candidate's qualifications.

Technology Required:

• Primary Technology:

• Amazon WorkSpaces: This refers to Amazon WorkSpaces is a cloud-based desktop-as-a-service (DaaS) offering provided by Amazon Web Services (AWS)
• Citrix: Citrix is a virtualization and application delivery platform that enables remote access to applications and desktops.
• Win365/Cloud PC: Win365/Cloud PC involves Windows 365 and Cloud PC virtual desktops, which offer cloud-based Windows computing solutions.
• Microsoft 365 Desktop application: This includes the suite of Microsoft Office applications and desktop software used for productivity.

• Secondary Technology:

• ServiceNow: ServiceNow is a service management and ticketing tool used for streamlined IT service operations.
• Jira: Jira is an issue and project tracking tool that helps manage tasks and projects efficiently.
• ControlUp Management Console: ControlUp Management Console is used for monitoring and managing virtual environments, ensuring optimal performance and resource utilization.

Minimum Years’ Experience: 3-5 years

Preferred Educational Background:  Bachelor's degree in IT or any IT related field or equivalent work experience.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Salary: P25,000 to P30,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 09:00 PM AEST)

What are we looking for?

Skills Required:

• Demonstrated focus on customer service excellence
• Proven experience in administrative tasks such as retrieving, maintaining, and processing documents related to various IT services, accounts, invoices, job sheets, expenses, and licensing
• Skilled in MS Excel (populating and maintaining spreadsheets)
• Great organizational skills and attention to detail
• Background in IT Infrastructure and Vendor Management

What will you do?

• Order and maintain records of telecommunication and data services such as Telephone, Cellular, FAX, NBN, Fibre
• Ensure all IT accounts are paid in full and on time - Retrieve, record and process IT Invoices and communicate with vendors when required
• Maintain application licenses, and procurement of licences
• Evaluating and processing of external documentation - Change of Ownership forms, Purchase orders and associated approvals
• Maintain purchases made by the department and adhering to payment terms and conditions
• Maintain contract database and vendor details are as up to date as possible in service now
• Proactively initiating and developing methods of improving team processes, practices, systems, toolsets, infrastructure standard operating procedures, designs and builds
• Provide quality information to the IT Vendor Manager in all areas of responsibilities
• Assist with escalated complex tickets
• Implementation of new services as part of projects and business initiatives

Join the awesome team and enjoy these benefits & perks:

• Home-based

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is one of Australia’s Leading Retail Pharmacy Groups and still growing - including internationally! They opened their first store in Melbourne back in 2000. Today, our client has over 500 stores across Australia, employing more than 17,000 employees. They provide a place where customers come to be happy and healthy, and exceptional customer service and great savings on wide range of brands and products.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

DISCLAIMER: This job posting is intended for active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and experience, and an opportunity arises, our recruitment team will reach out to you immediately. Please note that this does not guarantee immediate placement or contact. Additionally, we exclusively consider applications from individuals who are Philippine citizens and currently reside in the Philippines during their application process.

Responsibilities

• Oversee the development and execution of the company's technology strategy
• Develop and implement IT governance frameworks, policies and standards
• Lead and manage a team of IT professionals
• Ensure the smooth operation of all IT systems across the organization
• Develop and maintain cyber security and risk management protocols
• Provide leadership and strategic direction to the technology team
• Align technology investments with business objectives

• Bachelor's degree in Computer Science or a related field
• At least 1 year of relevant senior leadership IT experience role
• Strong expertise in cloud computing, SaaS, PaaS, and IaaS
• Familiarity with agile software development methodologies and DevOps practices
• Strong understanding of project management principles and best practices
• Excellent communication and leadership skills

What IT Client Services contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

IT Client Services provides Tier 1-3 virtual and physical support to the organization's end users for software, hardware, conference room technology and meeting support, warehouse technology, server, network, and enterprise systems issues. Frequently responding to escalated issues from the IT Service Center family, this job family resolves user requests through discussions with users and coordination with internal and external resources, and provides education and trainings to users to facilitate knowledge transfer and prevent problem reoccurrence. IT Client Services also maintains ownership for certain end user productivity platforms and capabilities, such as virtual environments and collaboration toolsets, and addresses service outages. This job family acquires, installs and upgrades PC components and software, while also performing asset management for software and hardware. service outages. This job family acquires, installs and upgrades PC components and software, while also performing asset management for software and hardware.

Minimum Years’ Experience: 3-5

Preferred Educational Background: Bachelor’s Degree in related field or equivalent work experience.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

The Support Associate will have two priorities: Service Quality and Good Client Relation. This position will report directly to the Customer Success Supervisor.

Key Responsibilities include:

• Book orders of our clients
• Handle ticket dispatch
• Follow-up unpaid client invoices and
• Handle ad-hoc assignments as required and finish other tasks assigned by manager/supervisor on time and meet requirement

Position : Operations and Admin Assistant

Working Hours : 40 hrs/week, M-F, 8am-4pm EST(9pm-5am PHT)

Holidays : PH Regular Holidays

Salary Range : USD 900-1500 per month

About the Company

● Freedom & Responsibility - Our culture, summed up in two words.

● Small team, big results - <10 people, >$10m USD annual revenue. Everybody here is crucial and we want

to hire the absolute best people we can find.

● It never gets easier - we just get stronger - We focus on being relentlessly better, bit by bit, every day.

● We don’t know where we’re going, but we know exactly how to get there - We evaluate your decisions based on data and context you consider, not outcomes subject to exogenous factors. Getting the “right” outcome with a wrong approach is very risky.

● Better done than perfect - 80% done is almost always good enough to start.

● Room to be you - You’re here for a job - that’s okay! Our jobs aren’t the most important thing in our lives. What’s most important to you?

About you

● (More) Math and data, please - Appetite and aptitude for numbers and spreadsheets is essential. INDEXMATCH/VLOOKUP at a minimum.

● How can I make this better? - Nobody here is perfect, and nobody knows every right answer. We need you to speak up and share what you see!

● I like chewing on hard problems - Put your initiative and critical thinking skills to work first identifying, and then tackling projects that have no “correct” answer.

● College graduate with technical background - STEM degree or equivalent work experience required. If you’re scared of

computers and numbers, how’d you get this far into the posting?

● Corporate life? No thanks - We welcome both corporate refugees, and those who never saw a fit there in the first place.

Main Responsibilities

● Monitor, report, and act on company metrics (e.g. revenue, turnover, returns, shrinkage, business health, and more)

● Identify and head off problems before they multiply (e.g. customers are returning product Y 5x more than expected - what’s going on and what do we need to do about it?)

● Create, manage, and optimize pricing, photos, text, and advertising approach & budget to ensure appropriate inventory turnover.

● Pitching in whenever and wherever needed, as necessary

HIRING TIMEFRAME

We aim to have the position filled before or during March 2024.

Tools to use

● Google Workspace

● Office 365

● 15 days PTO + PH Holidays Fully remote work environment + technology budget to improve remote setup

● Opportunity for performance bonuses and merit raises We will train you!

● No immediate experience required, but you must be an exceptionally fast learner

● Starting Salary: $1200+ USD/month, paid bi-weekly

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The role

People are at the heart of everything we do. With our rapid expansion, it is becoming more important than ever that we do it right! As our Senior People & Culture Executive, you will play an integral role in the building, retaining, and growing of our Love, Bonito team in the Philippines. Reporting to our VP of People & Culture based in Singapore, you will work together in creating a passionate and high performing team, in a culture of openness, learning, operational excellence, collaboration, honesty and innovation. 

Main responsibilities (including but not limited to)

Talent Acquisition & Employer Branding (50%)

• Own the full recruitment cycle for LB across the Philippines 
• Manage our employer branding by working with HQ P&C, Country Management, as well as relevant internal teams to ensure LB remains top-of-mind as an employer of choice when one thinks female consumer retail in Philippines 
• Spearhead recruitment efforts across both retail and office staff all levels from junior to senior including intern recruitment
• Conduct screening of candidates based on job criteria and required competencies to create a pipeline of high calibre talent profiles for hiring managers 
• Maintain and constantly ensure a robust recruitment process that is relevant and supports internal teams, while also ensuring that all prospective candidates get the most positive candidate experience no matter the outcome 
• Leverage recruiting tools to get the job done better and more efficiently
• Be innovative with the use of social media and other communication platforms in line with hiring trends to get the best candidates in the quickest way possible 
• Track and analyse recruitment data such as candidate experience, hiring sources, turnaround time, costs and trends with the use of our applicant tracking system

• Sustain positive relationships with industry contacts such as external recruitment agencies and schools

Onboarding (15%)

• Manage and facilitate employee onboarding including the conduct of first-day orientation
• Run and own the Experiential Onboarding programme by regularly reviewing and implementing improvements so as to remain relevant to the organisation’s growth

HR Operations & Employee Engagement (35%)

• Develop and implement local HR strategies and initiatives aligned with the overall business strategy
• Provide counsel to employees regarding confidential employment matters, career development, job satisfaction, employee grievance, and discipline issues
• Oversee the administration of health and other benefits programs.
• Oversee and manage a performance appraisal system that drives high performance
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Manage employee offboarding activities professionally 

You should have / be

• A Love, Bonito ambassador with a good understanding of our culture
• A genuine love for people as you will be sourcing our superstar new teams and looking after our existing people in the team

• A fun, energetic and charismatic personality
• A performance-driven attitude and a hunger and thirst for results
• Excellent communication and people skills
• A high degree of professionalism, judgement and discretion
• A strong self starter with good initiative and a hands-on attitude to get things done!
• A charismatic, trustworthy and relatable team player 
• Extremely meticulous to a fault! You will be looking after payroll, hence accuracy and experience is key

Qualifications & Experience

• 3-4 years of relevant recruitment experience in an agency or in-house
• Good understanding of compensation and benefits will be a bonus
• A diploma in human resource, accounting, business management, psychology, sociology or other relevant fields will be advantageous

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development
• Dedicated leadership training for those of managerial responsibilities

4. #TeamLB perks

• Generous staff discount off LB products
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Are you a talented and passionate content writer and SEO expert looking for your next big opportunity? Look no further! We’re on the hunt for a creative and skilled individual to join our team and produce amazing content for us. As part of our team, you’ll have the chance to showcase your writing skills and put your SEO expertise to the test. If you’re looking for a challenging yet rewarding role, this could be the perfect fit for you. Don’t miss out – apply today and let’s create some truly exceptional content together!

Position: Content Writer

Working Hours: Eastern Timezone half of workday (either morning or afternoon, 4 hours overlap)

Monthly Salary: Up to 1,500 USD/mo (Depending on the interview result and client’s approval)

About the Company:

A company providing drone deer recovery services.

Responsibilities

• Be able to figure out which articles to write
• Write scripts for videos
• Write email series
• Oversee the email
• Should know SEO as well

• At least 2 years of experience as a Content Writer is required
• Preferred tools: Slack, Google Docs
• Flawless written English, good spoken English for communications
• Previous experience writing significant content, being able to explain the process of things, making informed decisions based on research
• Know the client's brand
• Adept in keyword analysis and traffic analysis
• Portfolio preferred

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Are you a multi-talented individual who is looking for a new challenge? Do you have a passion for supporting business operations and performing various activities to help different departments succeed? If so, we have the perfect opportunity for you!

We are currently seeking a versatile generalist who can support our business operations and perform various activities to aid different departments. As a member of our team, you will have the opportunity to work closely with different departments, ranging from marketing and sales to finance and product development. You will be the go-to person for all types of tasks, and no two days will be the same. You don't need to be an expert in any one area, but you should be willing to learn and adapt to new challenges. We value flexibility, adaptability, and a willingness to grow and improve.

Apply today and join our team of talented professionals who are dedicated to supporting each other and driving our business forward!

Position: Business Operations Member

Working Hours: Monday to Friday, 9 am - 5 pm, Mountain Standard Time

Monthly Salary: Up to US $1,500/mo (Depending on the interview result and client’s approval)

Holiday/Benefits: TBC

About the Company:

A company that specializes in unsupervised AI solutions and is considered the largest supplier in this area.

Responsibilities:

• Attention to Detail

• The Business Operations member must be detail-oriented, ensuring that any errors or discrepancies are caught and raised or resolved. Self-checking their work is important, as is raising any data input or processing concerns (e.g. “bad data” or “report seems off”).

• Organized, Proactive, and Persistent

• With multiple projects coming from multiple teams, the Business Operations team member needs to be organized with data stored efficiently and clearly.  Communications need to be clear and to the point, and if any issues arise or if data or reporting seems broken or missing, communications to that effect should be prompt so that the problem can be resolved. Problems or issues must be pursued to closure rather than left to linger.
• Seek Help or Clarity Rather than “Getting Stuck”
• If and when issues arise or requested data does not appear, the Business Operations member should escalate in a timely manner to project leads and partners. While some degree of self-reliance is important, many problems will require multiple parties to solve, so best to air the problem early and allow management to bring in the right resources to drive resolution.

• Flexibility

• The team member needs to be able to flex between different departments and fulfill different responsibilities, including:
• Support on marketing & sales requests (PPT, website language, blog drafts)
• Support on finance requests (data entry, minor tweaks in Excel models, recording notes of changes)
• Support on product requests (transcribing product release notes)

• At least 2-3 years of experience working in a business operations function.
• Strong proficiency with online applications (e.g. LinkedIn, Dropbox, etc.), and Microsoft Office / Google Suite applications (e.g. Excel, Word, PowerPoint; Google Sheets, Docs, Drive, Slides).  In particular, strong spreadsheet skills to validate data and work with tools such as pivot tables as needed
• Solid English language and good communication skills - able to raise issues and summarize status clearly and effectively in digital communications (e.g. Email, Slack, Jira tickets)
• Detail-oriented - precision and accuracy are critical
• Able to handle multiple priorities and perform under time constraints as needed
• Ability to work in the US - Mountain time zone

Position : Content Manager

Holidays : US or PH Holidays

Salary Range : 900-1500 USD/month

Working Hours : M-F, 9am - 5pm or flexible depending on the agreed-upon hours

About the Company

A certified personal and group trainer as well as a nutritionist, whose journey in fitness began in a household where health and activity were central. Dedicated to empowering women with the knowledge and guidance required to attain their desired level of tone and leanness, she challenges conventional industry standards and advocates for personalized fitness solutions.

About You:

As an integral part of our team, you will be entrusted with two critical missions:

Mission 1: Enhancing Website Performance and Customer Experience

Your primary goal will be to elevate our website's SEO and overall customer experience. By achieving this, you will drive several key outcomes:

● Increased website traffic

● Expanded Instagram follower base

● Enhanced visibility for both the website and our company

● Securing PR articles, leading to amplified website traffic

● Growth in email subscriber numbers

● Cultivating a community of enthusiastic supporters

● Ultimately, boosting revenue through these initiatives

Mission 2: Managing Video Content on Our App

In this role, you will take charge of managing video content on our application. Your responsibilities will include refining procedures for video editing, uploading, and storage. This mission is crucial for:

● Establishing streamlined processes for the company

● Ensuring a consistent flow of fresh content for our valued customers

● Improving the conversion rate of app users into paying customers

● Driving revenue growth through increased engagement and conversion rates.

If you're passionate about driving impactful change and delivering outstanding results in these areas,

we want you on our team. Join us in our pursuit of excellence and innovation!

Main Responsibilities

● Manage SEO experts and implement feedback to improve website’s visibility

● Regularly post new and engaging content

● Regularly update existing content

● Find and manage team of expert writers

● Optimize website vitals and traffic

● Manage app content - plan, organize, edit, upload

● Manage video editors and review video content

● Manage all content across website and app

Sample Key Performance Indicators

● Website traffic - number of users, number of sessions, bounce rate, conversion rate

● Rankings for specific keywords

● Domain authority

● Streamline process for editing, uploading and storing content

● Proven track record of at least 2-3 years of experience in SEO, with a strong focus on driving

tangible results.

● In-depth knowledge of SEO best practices, tools, and techniques.

● Experience with website analytics tools such as Google Analytics, Search Console,

SEMrush, or Moz.

● Strong analytical skills and the ability to interpret data to make informed decisions and

recommendations.

● Excellent communication and collaboration skills, with the ability to work effectively in a

cross-functional team environment.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : EMAIL MARKETING STRATEGIST

Work Hours : Flexi-time (with some overlap with EST)
Holidays : TBA

Pay Range : $1,200 - 1800USD per month

About the role:

This individual will play a pivotal role in shaping our e-commerce strategy and harnessing the potential of the Shopify platform. In particular, we are seeking a candidate with a deep understanding of Klaviyo, the leading marketing automation platform. The chosen candidate will be responsible for creating and managing marketing flows to engage our audience effectively, drive conversions, and enhance customer experiences.

Duties and Responsibilities:

• E-commerce Strategy: Develop and execute an e-commerce growth strategy in collaboration with our cross-functional team.
• Customer Engagement: Implement innovative strategies to build and nurture relationships with our customers and prospects through personalized, data-driven campaigns.
• Data-Driven Insights: Analyze data and customer insights to make informed decisions, refine strategies, and continually improve our e-commerce operations.
• Cross-Functional Collaboration: Collaborate with our marketing, design, and content teams to ensure consistent and effective messaging and branding.
• Klaviyo Proficiency (REQUIRED): Utilize Klaviyo to its full potential, creating and optimizing email marketing campaigns, automation flows, and other customer engagement initiatives.

• Atleast 3 years of experience
• Shopify experience (required)
• Proficient in Klaviyo (required)
• Balanced ability to work in a high-paced work environment
• Can work under MINIMAL supervision

·        Do you want to work with some of Australia's best financial planning businesses?

·        Embark on a fulfilling and engaging career.

·        Earn between 30K to 35K + generous benefits + personalized learning and development.

This is a dayshift, full-time role with weekends off.

ABOUT BSA

We are a talent outsourcing company with offices in the Philippines. We guide, inspire, and empower young talents to be the heroes that drive business growth. We are more than just a workplace, we are a family. We create a satisfying work environment, one that you'll look forward to coming to every day — a place where the best and brightest minds meet to build a community of successful companies.

ABOUT THE CLIENT

5 ELK creates an awesome working environment for people who are serious about their career and committed to providing exceptional customer service.

ABOUT THE ROLE

We are hiring for a Proposal and Bid Support to support an Australian client.

RESPONSIBILITIES

• Proposal/content writing (with a guide from previous examples/template).
• Data entry/template filling for proposal.

• Manage the business proposal writing and developing content for clients.
• Manage CRM database, online research and business development.
• Administrative support like data entry and research
• Support in business development
• Creates Powerpoint presentations, diagrams and process visualisations.

Your application will be processed through 5 ELK.

• At least 2 to 3 years relevant experience.
• Strong written and verbal communication skills
• Exceptional attention to detail and the ability to work with complex information
• Ability to prioritize and manage multiple deadlines and projects
• Proficient in Microsoft Office, particularly Word and Excel
• Experience in the IT or software industry is preferred
• Ability to work effectively in a team and independently
• Strong research and analytical skills

Our Client benefits:

• Fixed Dayshift Schedule and Weekends Off
• Australian Holidays off and get to enjoy Christmas and New Year
• Competitive Compensation Package
• HMO with 200k benefits, plus 1 dependent when you start
• Monthly Awards and other Incentives
• Company Events and Employee Wellness Programs
• Personalised learning and development program
• Coaching and mentoring by qualified and experienced professionals
• Modern fit-out and workstation

Rentokil Initial

Rentokil Initial is an international business services company employing 46,031 colleagues across 88 countries.

We strive to protect people and enhance lives, for example by controlling pests, and improving hygiene. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Awards

Rentokil InitiaI Philippines is officially ranked in the top three most engaged places to work in the Philippines, as part of the annual Korn Ferry Employee Engagement Awards 2018.

Philippine Best Employer Brand Awards 2019.

Find out more on careers.rentokil-initial.com

Your day-to-day responsibilities will include:

1. Sales / Service Efficiency

• Achieve monthly Key Performance Index (KPI) and Sales targets
• Act and prevent contract terminations and ensure customer contract retention
• Monitor, evaluate and ensure customer service satisfaction
• Act on changing customer needs, market conditions and competitor activity with speed and quality
• Conduct complete survey; ensure pertinent details are clearly stated.
• Sell according to the prescribed pricing as per the price list and discount structure or as approved by the management.
• Comply to all processes and procedures, quality standards
• Use appropriate sales kits and sell professionally.

2. Administration and Policy Directive

• Ensure all required documents/ paper works (like Service Agreements/Job Acceptance, SRS, IDAR, Service Cards, Credit Checklist, etc.) for contract renewal and up-selling businesses are complete and accurate and in accordance with SOP.

• Drive SHE policy compliance and zero tolerance policy. Achieve LTAR target set for the year for both Pest Control & Hygiene
• Attend regular meetings to address issues and concerns, performance review and weekly updates.
• Maintain accurate records and submit on time all reports and documents as required by management.
• Attend to other work related duties as may be assigned to you from time to time.

3. Customer Development

• Ensure all Customer complaints & inquiries are acted as a matter of urgency and importance following the company SOPs and 2/24 promise.
• Conduct regular face to face customer visit to maintain good business relationship and thus improve customer retention.
• Act on potential sales and collection opportunities to help generate additional new business, up-selling and improve collection.
• Attend required trainings, meetings, conferences and other official company functions necessary for business growth, government legislation compliance and customers’ requirement.
• Ensure satisfactory after sales service is provided to clients and provide regular communications between the client and team, to provide strong team representation to meet the customer’s expectations.
• To attend to all enquiries from prospects and existing customers.
• Act on customer needs and goals within the organization to ensure quality delivery of the agreed solutions and services
• Build rapport with customer and develop additional and repeat business
• Execute of the Customer Contact Strategy for the purpose of customer satisfaction and retention.

4. Collection / Credit Management

• To assist with the collection of debts and credit issues.
• To manage the wellness of the customer’s account in ensuring good credit status and liaise with the credit controllers on effective cash collection to customers.
  

Do you have what it takes? If you want to be considered for this role you will need:

• College graduate of any related Courses
• Fresh graduates are welcome to apply, but with 1-2 yrs related experience with strong inclination to Sales and/or Customer Service Relationship.
• With excellent communications and customer relation skills
• Ability to multi task, prioritize and manage time effectively
• Proficient in MS Office applications
• Willing to work in Kalawaan Pasig City

Are you interested? Here's what you can expect when you join us...

Benefits From Start Date

• HMO (Health Insurance)
• Group Personal Accident Insurance
• Group Term Life Insurance
• 13th Month Pay
• Paid Non working holidays

Benefits after 6 months of continuous work and pass the performance evaluation;

• Annual pay increase
• Vacation Leave
• Sick Leave (with cash conversion)
• Birthday Leave
• Paternity/Maternity Leave
• Matrimonial Leave
• Bereavement Leave
• Other perks

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Position:   Executive Assistant

Client Name: TBD

Company's Website: TBD

Working Hours: Full-time, Mondays to Fridays, 8 AM - 5 PM Central Standard Time 

Salary Range: $800-$1,500/month

About the Company 

The company is a full-service sign company capable of producing and installing any type of sign, including billboards.

About the role

Someone who is dependable, reliable, and punctual. Someone who has a high degree of integrity and is overall trustworthy.

Duties and responsibilities: 

• Works closely with Company President and other administrative staff 
• Inputs and updates information in spreadsheets for reporting purposes
• Coordinates and schedules travel, meetings, and appointments
• Manages inbox and calendar for President, as needed
• Respond to and resolve admin or office-related questions, as needed
• Prepares meeting agendas, records minutes, and documents action items
• Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed
• Works with sensitive information with discretion to maintain confidentiality and ensure compliance with privacy policies and regulations
• Work closely with other senior management across multiple departments, handling various tasks to streamline their work and communications. Will provide personalized assistance, ensuring smooth operations and effective communication
• Reconciles and reviews expense reports and invoices as needed
• Runs reports; maintains customer or vendor contact lists
• Works with maintenance staff and outside vendors to ensure office equipment is in good working order and office supplies are always on hand
• Assist with event planning and coordination
• May be asked to cross-train into other roles to assist with additional depth within the company. 

•  At least 2 years of experience working as an Executive Assistant or in a similar position
• Proficiency in Google Workspace and/or Microsoft Suite Apps is a must
• Excellent verbal and written communication skills.
• Ability to meet deadlines.
• Excellent decision-making abilities.
• Proactive, excellent problem-solving skills, and detail-oriented with a high level of accuracy
• Excellent Time management skills, can multitask and has the flexibility
• Ability to handle confidential information.
• Outstanding ability to work independently as well as part of a team.
• Excellent organizational and interpersonal skills.
• Experience with submitting sales tax reports and reviewing sales receipts for proper sales tax application

Position : Bookkeeper

Holidays : US or PH Holidays

Salary Range : 800-1500 USD per month

Working Hours : for training week, hours can be arranged with the talent and then eventually it can become flexible. Just few hours of overlap with CST ONLY IF NEEDED

About the Company

Our team focuses on working with nonprofits. Although this is our focus, we do provide services for other industries as well. We offer a variety of accounting services, including bookkeeping, financial statement preparation, and business advisory services, among others. We are here to help. If we can’t help you, we can help find someone who can!

About you

You will do bookkeeping for an accounting company (will focus on clients, not internally)

Main Responsibilities

• Recording accurate financial transactions for client accounts using appropriate accounting software or ledgers.
• Regularly comparing client bank statements with accounting records to identify and rectify discrepancies.
• Managing client invoicing, payments, expenses, and vendor relationships efficiently.
• Generating timely and accurate financial reports, including income statements and balance sheets, for client review.
• Communicating effectively with clients regarding financial matters and providing timely responses to inquiries.
• Building and maintaining strong relationships with clients through exceptional service and proactive support.
• Ensuring adherence to accounting principles, regulations, and standards in all bookkeeping activities.

Tools to use 

• QuickBooks and Xero experience is preferred
• Spreadsheets/Excel or the whole Microsoft stack

• A minimum of 2 years of practical experience in bookkeeping roles, preferably in an accounting firm or similar setting.
• Strong organizational skills with the ability to manage multiple tasks, prioritize workloads, and meet deadlines effectively.
• Knowledge and understanding of basic accounting principles, including debits and credits, journal entries, and financial statement preparation.
• Client service-oriented mindset with a focus on delivering high-quality service and building positive client relationships. 
• Commitment to maintaining confidentiality, integrity, and ethical standards in handling sensitive financial information.

Position : Marketing Strategist

Working Hours : M-F, 9am - 5pm or flexible depending on the agreed-upon hours

Holidays : US or PH Holidays

Salary Range : 1000-1800 USD/month

About the Company

A certified personal and group trainer as well as a nutritionist, whose journey in fitness began in a household where health and activity were central. Dedicated to empowering women with the knowledge and guidance required to attain their desired level of tone and leanness, she challenges conventional industry standards and advocates for personalized fitness solutions.

About you

We are seeking a highly experienced and results-driven individual to join our team. If you possess the skills and qualifications outlined above and are passionate about driving growth and innovation in marketing, we encourage you to apply for this exciting opportunity.

Mission

Create new leads, optimize our conversion rates for leads and sales, and increase our revenue on all platforms.

Main Responsibilities

• Analyze and optimize our marketing strategy

1. Optimize lead generation (lead magnets, engagement, new strategies)
2. Improve conversion rate on all channels (website, Shopify, email marketing, socials)
3. Turn one time customers into recurring customers
4. Maximize upsell revenue
5. Improve paid advertising ROI

• Collect and analyze data on customer behavior (website traffic, conversion rate, revenue, average order value, revenue per channel). Use this data to improve conversion rates and revenue
• Organize and coordinate sales and product launches
• Organize marketing initiatives in order to engage the existing customers and convert non paying audience to customers
• Track the efforts of each marketing initiative
• Work closely with business revenue director, and manage the marketing team

Sample Key Performance Indicators

• Revenue
• Upsell revenue
• Revenue per platform
• App - number of accounts vs number of active users
• Number of customers
• Average order value
• Customer lifetime value
• Repeat customer rate
• Abandoned cart
• Refund rate
• Paid ads - ROI

• Minimum of 5 years of experience in a relevant marketing role, preferably with a focus on strategy development and execution.
• Proven track record of driving revenue growth and optimizing conversion rates across multiple marketing channels.
• Strong analytical skills with the ability to collect, interpret, and leverage data to drive strategic decisions.
• Experience in organizing and executing successful sales and product launches.
• Demonstrated ability to lead and manage a marketing team effectively.
• Excellent communication and collaboration skills, with the ability to work cross-functionally and influence key stakeholders.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Sales Operations Specialist

Work Hours: M-F; 9:00 AM-5:00 PM EST/10:00 PM-6:00 AM PH Time

Salary: 1,000-1,500 USD per month

Duties and Responsibilities:

Proposal Writing:

• Collaborate with the sales team to create compelling and tailored proposals for clients.
• Ensure that proposals align with company standards, address client needs, and showcase the value proposition effectively.
• Continuously improve proposal templates and content based on feedback and industry best practices.

Managing Sales Timelines:

• Develop and maintain a comprehensive schedule for all sales activities, ensuring timely execution of each stage in the sales process.
• Work closely with the sales team to set realistic timelines and identify potential bottlenecks.
• Monitor and report on progress against timelines, making adjustments as necessary.

HubSpot Management:

• Administer and optimize the use of HubSpot as our CRM tool to streamline sales processes.
• Train and support the sales team in utilizing HubSpot effectively for lead management, communication tracking, and reporting.
• Implement HubSpot best practices to enhance data accuracy and improve overall sales efficiency.

Commercial Contract Controls:

• Oversee the creation, review, and execution of commercial contracts in collaboration with legal and sales teams.
• Ensure compliance with company policies and legal requirements in all contracts.
• Implement controls to track contract milestones, renewals, and amendments.

Sales Process Best Practices:

• Identify and implement best practices for the entire sales process, from lead generation to closing deals.
• Regularly assess and update sales processes to align with industry trends and emerging technologies.
• Provide training to the sales team on new and improved processes.

Accounts Receivable Tracking:

• Collaborate with the finance team to monitor and track accounts receivable, ensuring timely and accurate payments from new clients.

• Bachelor's degree in Business Administration or a related field.
• Proven experience in Sales Operations or a similar role.
• Strong written and verbal communication skills.
• Proficiency in CRM software, especially HubSpot.
• Familiarity with commercial contract management.

Ideal/Nice To Have/Preferred:

• Experience in the water industry, ideally in water/wastewater treatment.
• Experience working for a SaaS startup.
• Experience in project management.
• Knowledge of and/or familiarity with HubSpot CRM and modern project management tools.

Personality/Attitude/Culture Preference:

• Strong analytical and problem-solving skills.
• Detail-oriented with a focus on process optimization.
• Active team player, self-starter, and multitasker who can quickly adjust priorities.
• Eager to be an integral part of a fast-paced team.
• You are a highly organized and strategic individual with a passion for enhancing sales operations and enjoy the challenge of working on innovative projects with an equally talented group of co-workers who will both challenge and support you. You believe in lifelong learning and welcome the opportunity to constantly iterate and improve upon your skills. Fundamentally you want to use your talents and energy to better the world for others and contribute to the responsible management of global water and energy, and CO2 reduction.

We are looking for a detail-oriented and customer-focused Email Support Specialist to join our team. You will be responsible for managing customer inquiries and providing timely and professional email support. The ideal candidate should have strong communication skills, the ability to multitask, and prior experience using Zendesk or similar customer service platforms.

Duties:

● Attend to customer enquiries through emails (Zendesk) in a timely and accurate manner
● Stay on top of campaigns and promotional releases 
● Communicate customer feedback to internal / external stakeholders to champion new processes to better serve our customers
● Maintain a positive, empathetic, and professional attitude towards customers at all times

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Account Manager Associate - Reporting Specialist

Schedule: Monday to Friday, 9am - 6pm EST ( 10pm-7am PHT)

Salary Range: 800-1500 USD/month (to be assessed and approved by the client based on the candidate’s experience, knowledge, skills, and abilities)

About the Role:

We are seeking a detail-oriented and analytical Account Manager Associate to join our team as a Reporting Specialist. In this role, you will play a crucial part in ensuring accurate and timely reporting by pulling daily & weekly reports from Excel and other data sources. The ideal candidate possesses strong Excel skills, a keen eye for data accuracy, and a proactive approach to problem-solving. Your contributions will directly impact decision-making processes and help drive our business's success.

If you are a driven and detail-oriented individual with a passion for data analysis and reporting, we invite you to apply for the position of Account Manager Associate - Reporting Specialist. Join our team and contribute to the success of our business by providing accurate, insightful, and actionable reports on a daily basis.

Duties and Responsibilities:

• Data Extraction: Utilize advanced Excel techniques to extract and compile relevant data from various sources. 
• Report Generation: Generate daily reports showcasing key metrics, performance indicators, and other relevant data that provide insights into the business's operations, client interactions, and sales activities.
• Data Accuracy: Ensure the accuracy and integrity of all data extracted and reported, performing thorough quality checks and validation procedures to identify and rectify any discrepancies.
• Report Customization: Collaborate with Account Managers and other stakeholders to understand their specific reporting needs and customize daily reports accordingly.
• Data Analysis: Analyze trends and patterns within the reports to identify potential areas for improvement, growth opportunities, and actionable insights.
• Collaboration: Work closely with cross-functional teams, including Account Managers, Data Analysts, and IT, to ensure smooth data flow and reporting processes.

• 2+ years’ experience in Business, Finance, Analytics, or a related field.
• Proficiency in Microsoft Excel
• Must be fluent in English (written & spoken)
• Strong analytical mindset with a keen attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively within a team.
• Problem-solving orientation with a proactive and self-motivated attitude.
• Prior experience in data extraction, analysis, and reporting is a plus.