This role is responsible for providing routine transactional support on HR Contact Center services and processes to ensure accurate processing of basic employee requests regarding the HR system via tickets in compliance with internal and external regulations, service level agreements, processes, and procedures.

• Perform basic HR systems (Workday) requests and transactions by following standard methodologies to resolve HR systems-related tickets
• Process assigned bulk requests.
• Escalates complex HR systems queries to the back-end support (Workday) or senior members of the group as necessary.
• Ensures all BPAA transactions are completed within SLA
• Provide standard systems guidance and walkthrough to support customers as required
• Update the contact center ticketing system for assigned transactions.
• Escalate identified issues and concerns to the Team Lead for timely resolution.
• Perform multiple routine/ad hoc tasks in compliance with service level agreements, processes, policies, and procedures.
• Provide input to the completion of incident reports
• Able to process straightforward Workday transactions in line with the DTPs
• Contribute to SOP/DTP maintenance by escalating any discrepancies between the documents and current process(es) as they are performed, and update documents as requested. 
• Contribute/Provide insights to continuous improvement initiatives by initiating improvement ideas and/or participating on the CI project team to optimize processes.
• Responsible for ensuring adherence to audit and regulatory requirements both internal and external (i.e., GDPR, AECOM Privacy Policy, and SOX) ensuring the Company is compliant and risks are mitigated
• Responsible for ensuring the Service Level Agreements are met

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers, and merchants), and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. 

What a Consulting Program Head, Visa Consulting & Analytics does at Visa:

We are looking for an individual to join us as a Consulting Program Head in the VCA team based in the Philippines. This individual will act as the overall program head to deliver end-to-end consulting engagements for our key issuing, acquiring, merchant & fintech clients. Typically, the individual will closely interact & work with the client team gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations. 

The program will include initiatives that cover payment strategy review and roadmap design, portfolio and product-market fit assessment, customer value proposition design/refresh, people/talent enablement, digital payments wallet assessment and launch, mobile banking app diagnostics and enhancement, and other growth initiatives. It will also cover improving customer engagement on client portfolios powered by Visa’s data, collaborating closely with the data science teams on building data-driven solutions (e.g. AI model deployment).

The Consulting Program Head will be responsible for identifying potential clients’ business pain-points and areas for strategy and process improvement, thereby defining project scope deliverables and revenue opportunity to sell-in client engagement projects and building new practice solutions.

• Contribute to the development of VCA’s consulting offerings and engagement delivery in the Philippines to help Visa clients protect and grow payments 
• Develop trusted advisor relationships with client senior executives through impactful consulting engagements
• Partner with peers in other functional areas (e.g., product, marketing, risk, innovation) to execute projects in ways that leverage the breadth and depth of Visa’s resources
• Prepare client proposals and project plans, identifying dependencies, roles and responsibilities, scope and deliverables
• Participate in delivering project engagements by preparing project materials including interview guides, data requirements, concepts, frameworks
• Conduct industry research, drawing on Visa and partner resources as well as colleagues to identify global best practices and distill insights relevant to the client problem at hand
• Create compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly
• Support Thought Leadership projects on the future of payment to our clients and partners

Why this is important to Visa

As a payment consulting arm of Visa, VCA is growing a team of highly specialized experts that can provide best in class payment expertise to our clients. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.
 

Customer Engagement

• Assess customers’ needs and present suitable promoted products to meet healthcare needs of patients
• Effectively communicate product information and positively influence HCPs’ prescribing habits utilizing patient centric selling skills
• Conduct marketing-related activities such as round table discussions, product presentations, etc. to HCPs to drive brand adoption
• Act as company representative to hospitals, clinics, eye centers, and training institutions and ensure good business relationships with their HCPs.

Territory Management

• Drive sales performance of assigned territory
• Properly manage company resources (i.e., revolving funds, activity budgets, credit cards, fuel allocations, company car, mobile plans) while driving sales performance to achieve optimal profitability.
• Expand new business and optimize current sales channel. Focus sales efforts by analyzing existing and potential customers.
• Negotiate product inclusion with hospitals, pharmacies, and eye centers.

Data Reporting and Analysis

• Analyze and track data regularly pertaining to sales KPIs and send weekly/monthly/quarterly report to District Sales Manager and SFE.
• Ensure proper and timely maintenance of all relevant data into reporting platforms, e.g., sample distribution, post-call analysis, etc.
• Analyze data provided by SFE to see trends and implement possible sales tactics to achieve sales target and drive high market share.
• Participate in business reviews to present territory data and tactics to local sales leadership team.

Marketing Management

• Drive brand performance in territories to ensure high market share.
• Maintain up-to-date Product Knowledge and have mastery of product and disease knowledge to uncover the needs of patients through HCPs.
• Work with team members and Marketing to develop strategies and implement brand strategies to ensure a consistent marketing message.

As Merchandising Lead Digital (Womenswear & Divided) - NEA, you will drive execution of the commercial agenda and merchandising strategy together with Merchandise Managers to exceed financial targets. You have a deep interest in the customer and consumer and use customer centric approach in everything you do. You use your retail knowledge and understand synergies between channels, and interest in product, strong analytical ability, and commercial skills, enabling you to constantly improve customer shopping experience in market. It is of great importance create strong buy from operational teams in which will help to implement and execute regional strategy.

You are customer and sales-driven professional with a strong commercial awareness and salesmanship. You have a strategic mindset with an analytical back-bone. You thrive working in a fast pace, in and agile environment, executing the regional commercial agenda for your markets. You love working with the product and to execute your concept plan in line with the regional directions. You are a strong team-player and foster collaboration across channels, roles and functions and inspires stakeholders to buy in to the product plans to enhance engagement and execution level.

Key responsibilities

• Implement and execute regional merchandising strategy and commercial priorities by being up to date with regional assortment and demand & inventory strategy.
• Optimize local selling peaks driven by optimizing product exposure strategy to calendar, customer shopping behavior and commercial plan; be responsible to share information towards the digital team regarding availability, activation plan and deal structure to support excellent execution on site.
• Drive in and post season inventory management by picking full price, discount and sale activities in line with regional merch direction, as well as executing stock management, sale, EOP and commercial reduction.
• Follow up on stock and resolve issues together with regional merchandising manager and e-commerce lead; execute regional strategy for commercial impact on key product categories based on in season performance.
• Know your market retail situation and customer profile, providing commercial team with constant and structured sales follow up for the channel, as well as commercial initiatives in store (visit the site in all touchpoints several times a week) to confirm or adjust actions needed.

OCE Data Management:

1. Maintain accurate records of HCP and HCO, engagements, and other details in OCE and Salesforce.
2. Extract, clean, and analyze raw data from Salesforce to generate insights.
3. Upload and update OCE target based on prescribed timelines.
4. Assist end users on OCE data queries and concerns and resolve issues raised.

Finance Support

1. Monitor payables, update and accurate maintenance of payment vouchers monitoring file, including reconciliation of records to actual documents.
2. Preparation of various finance documents for e-signature or routing for wet signature
3. Printing and compiling of BIR related documents.
4. Other ad-hoc tasks as determined by the Finance Manager

Human Resource Support:

1. Provide support for on-site HR-related activities and processes to ensure smooth operations.
2. Coordinate with the central HR team and Finance to assist in payroll processes and ensure accuracy.
3. Address government and statutory-related requests and inquiries, ensuring timely and compliant responses.
4. Support ad-hoc HR requests and projects as needed.

Discover an amazing opportunity to progress to the role of senior accountant. Explore new areas that will guide you towards enhanced professional achievements and significant influence.

Responsibilities:

• Perform daily cash and position reconciliations; investigate breaks.
• Book entries in the accounting system (enfusion)
• Monitor, book, and reconcile bank debt activity.
• Fund expense reporting and payments
• Report to the front office and management (e.g., risk reporting, margin, financing)

Monthly Responsibilities:

• NAV review. GL, PL, and position reconciliations
• Liaise with the fund administrator throughout the month-end process. Reconcile the NAV pack and investor statements

Ad-Hoc: 

• Regular client reporting
• Financial statement tie-outs: be responsible for reconciling source data against financial statements

Our current work setup is 70% (WFH) - 30% (Onsite) Hybrid Work from Home wherein you need to be in the office for 6 days a month and the rest is WFH. To qualify you must have a stable internet connection (DSL/Fiber with at least 25mbps). 

• Lead and implement regional MI globalization in Asia region.
• Manage MI call-center/MI vendors.
• Manage regional MI. Respond to escalations.
• Oversee the development and approval of SRLs/ FAQs and required global assets.
• Develop and implement pre-launch plans.
• Serve as reviewer and approver on MeRL committee/PRC.
• Be aware of the global industry standards and compliance for MI and help to support and reinforce those with all internal and external stakeholders in daily work.
• Liaise as needed with cross-functional groups to deliver on country’s MI needs.
• Provide cross-functional groups training on MI processes, MI compliance, best practices and minimum standards to vendors and internal Santen as needed. Provide product training to vendors and internal santen as needed. Support sales and medical affairs training, vendor training and other training as required by various functions.
• Oversee document management and CRM systems (example Veeva, IRMS,).
• Develop and manage SOPs/templates/WPs/trainings on MI
• Provide periodic metrics and analytics for products with global insights.
• Lead congress booth process and planning in alignment with TA leads and other MA as relevant. Staff congress booth.

Shift: Night Shift

The Premium Audit Analyst is responsible for collection, organization, interpretation, processing, scrubbing, documentation and dissemination of complex data sets. The candidate will process and normalize the data to ensure data integrity and will create views and reports. The candidate will provide support and be part of the US Premium Audit team.

The Premium Data Analyst is responsible for the following:

Audit Packet Prep Duties: 

• Preparing and sending out Audit request letters to our insureds via email using Excel, Word and Outlook.
• Conducting all subsequent follow-ups to the insured to obtain the records in a timely manner. 
• Answering all inquiries from the insured’s contact (with auditor guidance) and entering all progress notes in Nexus for each policy on the account, keeping all parties informed
• Reviewing all partial records received to determine which records are missing and what needs to be requested
• Preparation of final audit record packet and forward to auditor

Quality review of Auditor Worksheets

• Review and compare auditor worksheets to adherence of manual and processing rules established by standardized work processes
• Reading all information within the audit papers to determine accuracy of data
• Checking audit reported data against the policy data for accuracy
• Clearly communicate any discrepancies back to the auditors for corrections
• Follow-up sent to auditors for corrections in a timely manner, as needed

The paralegal is a legal professional responsible for supporting the Corporate Underwriting Product department, with knowledge of commercial insurance contracts and strong written and verbal communication skills.

• Under the supervision of a Product Development attorney, drafting and proof-reading insurance policy language
• Ensure insurance policy language adhere to Company's policies and procedures, product development drafting standards and compliance requirements.
• Maintenance of product development drafting standards and management of insurance form attribute assignment.
• Assist Product Development attorney with insurance legal research and analysis.
• Perform product research and prepare competitor form comparisons.
• Create user-friendly tools to aid Product Management & Field Underwriting staff.
• Interpret data, analyze results, and provide ongoing task or project reports
• Develop and implement strategies that optimize efficiency and quality

Shift: Night Shift

The Premium Audit Analyst is responsible for collection, organization, interpretation, processing, scrubbing, documentation and dissemination of complex data sets. The candidate will process and normalize the data to ensure data integrity and will create views and reports. The candidate will provide support and be part of the US Premium Audit team.

The Premium Data Analyst is responsible for the following:

Audit Packet Prep Duties: 

• Preparing and sending out Audit request letters to our insureds via email using Excel, Word and Outlook.
• Conducting all subsequent follow-ups to the insured to obtain the records in a timely manner. 
• Answering all inquiries from the insured’s contact (with auditor guidance) and entering all progress notes in Nexus for each policy on the account, keeping all parties informed
• Reviewing all partial records received to determine which records are missing and what needs to be requested
• Preparation of final audit record packet and forward to auditor

Quality review of Auditor Worksheets

• Review and compare auditor worksheets to adherence of manual and processing rules established by standardized work processes
• Reading all information within the audit papers to determine accuracy of data
• Checking audit reported data against the policy data for accuracy
• Clearly communicate any discrepancies back to the auditors for corrections
• Follow-up sent to auditors for corrections in a timely manner, as needed

Shift: Night Shift

The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools, the QA Engineer will design, test, and deploy effective test automation solutions.

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases.
• Writes test automation scripts (i.e. Python, Java, Java script, C# etc.)
• Troubleshoots existing automation and optimizes the automation framework.
• Supports functional validation and sprint activities.
• Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality.
• Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve.
• Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies.
• Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals.
• Guide and mentor junior team members on latest trends in automation.

Shift: Night Shift

The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools, the QA Engineer will design, test, and deploy effective test automation solutions.

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases.
• Writes test automation scripts (i.e. Python, Java, Java script, C# etc.)
• Troubleshoots existing automation and optimizes the automation framework.
• Supports functional validation and sprint activities.
• Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality.
• Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve.
• Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies.
• Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals.
• Guide and mentor junior team members on latest trends in automation.

Shift: Night Shift

Arch Insurance Solutions, a business unit of Arch Capital Group, is searching for a Claims Administrator to support its rapidly growing travel insurance business.  The Claims Administrator is the primary point of contact for Arch’s travel insurance customers during the claim process.  Once a claim is submitted, the Claims Administrator reviews the claim, works with the claimant to make sure all necessary documents have been provided and prepares the claim for adjudication by a Claims Examiner.

Based in Hunt Valley, Maryland, Arch Insurance Solutions provides insurance products and services to the Travel and Accident & Health insurance markets. Arch Insurance Solutions is growing rapidly and offers strong career growth opportunities in customer care, claims, sales and account management. 

Arch Insurance Solutions parent company, Arch Capital Group, trades on the NASDAQ as ACGL and has a market capitalization of over $16B.

• Work with customers during the lifecycle of a claim as the “Voice of Arch”
• Help customers understand the claim filing process by email
• Creation of claim and finding/attaching the correct policy
• Review incoming claim documentation, attach to the claim file for review
• Manage multiple emails, faxes, incoming postal mail and online claim submissions

Shift: Night Shift 

We know that our employees are our most valuable asset and that your career is important to you.  Our innovative, collaborative work culture provides exposure to different parts of the business and opportunities for employees to grow their careers across our opeations segments and geographic locations.  Promoting from within and encouraging employees to learn new skills and different lines of business is critical for our long term success.

• Prepares, maintains and updates multi-year financial forecasts, including the annual plan and monthly/quarterly reforecasts
• Works with complex forecasting models, Monitors and analyzes actual results compared to plans and forecasts
• Ensures all projections are prepared in accordance with GAAP, SAP and other regulatory requirements
• Provides analytical framework and financial metrics (via management reporting) to enable informed, timely and astute business decisions
• Prepare plan updates, financial reports and supports presentations to executive management and BOD
• Supports monthly GAAP and quarterly Statutory accounting closes as necessary
• Partners with other teams in the development of the company-wide plans and forecasts
• Keeps abreast of internal and external changes that affect the company
• Conducts ad hoc analysis and special projects as needed.

Shift: Day Shift

The Senior Systems Engineer will be part of a remote team responsible for building and maintaining Arch's IT infrastructure as we move from private data centers to the hybrid cloud.  The workload will primarily be initiative based with some operational tasks.  The engineer will report to the Agile Delivery Manager (ADM) and work in two-week sprints related to multiple initiatives.  The position is home-based and reports to the Raleigh, NC office on occasion.

Responsibilities:

• Design, build, and maintain systems infrastructure in the private data center and public cloud.
• Responsible for management of block and file storage arrays and SAN systems.
• Implementation and management of backup systems.
• Responsible for compute platform in multiple data centers.
• Automation of system processes, day-to-day tasks, and customer requests.
• Create and maintain processes and procedure documentation.
• Patch storage and compute systems for stability and increased security.
• Plan and refine technical initiatives.
• Manage disaster recovery for storage and compute and perform periodic readiness testing.
• Coordinate with vendors to maintain contracts and stay up to date with latest technologies.
• On-call rotation to resolve complex production issues involving compute, storage, or cloud infrastructure.

Shift: Mid Shift

The primary purpose of the role is to work within the Modelling Team to model D&F Risk, execute ad hoc projects, to understand and use current in-house tools, and to report global exposures across all lines of business to the Underwriters and facilitate technical pricing and loss estimation.

Main tasks will include data management, analysing the effect of new accounts on existing major concentrations of risk and running account contribution analyses and pricing reports and providing output to underwriters and dealing with queries.

Specific Responsibilities
• Process and analyse natural catastrophe risk information presented and carry out risk analysis
of submissions including data quality analysis
• Work closely with the underwriters to provide findings from output
• Adding value to the underwriting process by providing insights into the modelled output and
reliability of the results
• Ensure complete information is maintained in the internal system provide support for the
design and testing of new tools
• Assist in shaping analytical capabilities (hardware and software, using in-house software and
model development)
• Use SQL queries to retrieve and update modelling information as required
• Any other duties as required

Shift: Mid Shift

The primary purpose of the role is to work within the Modelling Team to model D&F Risk, execute ad hoc projects, to understand and use current in-house tools, and to report global exposures across all lines of business to the Underwriters and facilitate technical pricing and loss estimation.

Main tasks will include data management, analysing the effect of new accounts on existing major concentrations of risk and running account contribution analyses and pricing reports and providing output to underwriters and dealing with queries.

Specific Responsibilities
• Process and analyse natural catastrophe risk information presented and carry out risk analysis
of submissions including data quality analysis
• Work closely with the underwriters to provide findings from output
• Adding value to the underwriting process by providing insights into the modelled output and
reliability of the results
• Ensure complete information is maintained in the internal system provide support for the
design and testing of new tools
• Assist in shaping analytical capabilities (hardware and software, using in-house software and
model development)
• Use SQL queries to retrieve and update modelling information as required
• Any other duties as required

Rythmos DB, a sister company of M2.0 Communications and Media Meter, is a knowledge process outsourcing company that makes use of data, stories and software to help companies accelerate their growth in the international landscape. Our multidisciplinary professionals with over 15 years of experience equip our clients with a holistic approach to building relationships with their customers through their media analytics and reporting services. As a media analyst, you will generate media evaluation reports that enable clients to assess the overall effectiveness of their campaign strategies. You will also partake in making extensive use of qualitative and quantitative research tools including Meltwater, and Media Meter to capture offline and online news, as well as social media sentiment. The data is then used to support key insights that can help clients improve their marketing and communications campaigns.

Core responsibilities:

• Tracking news releases, broadcast coverage, and social media mentions on a daily basis using media intelligence and social listening tools

• Summarizing client stories and mentions, and determining whether they have a positive, negative, or neutral impact on clients

• Interpreting multiple media data and preparing reports in slide format

• Presenting data and insights to clients

• Collaborating with media monitoring partners to develop more effective tools for research and analysis

• Developing more effective reports that provide

Minimum Qualifications

• A degree or background in journalism, media studies, marketing, psychology, or similar fields

• Strong English communication skills

• Strong research and analytical skills

• Attention to detail

• Enjoys working with a team

KingsIsle Entertainment, established in 2005, is a proven MMO hit-maker with 50+ million registered users across both of our MMO games with vibrant and strong communities.  Our award-winning game Wizard101 is currently in its 16th year and Pirate101 is in its 12th.  We attribute our success to great people, and we recognize the value of every team member.

The KingsIsle Web Team is a friendly and motivated group of builders, testers, and managers who put the quality of what we produce above all else. Experience taught us that high standards are better achieved through effective collaboration, knowledge duplication, and personal development. We make time for each team member to take courses and work on interest projects. The team reserves regular time slots to discuss successes and failures after each Sprint. The senior members are encouraged and empowered to mentor so our junior members often experience tremendous growth. We build enterprise web applications with proven success serving millions, and our continued quest for improvement drives increasing sophistication in test automation, performance/security monitoring, and agile product delivery.

About the role

You will work with a team of front/back-end developers and QA engineers on our application tech stack consisting of MySQL, Java, Hibernate, and JavaScript, and help to create a new, modern front-end stack. Understanding existing business requirements and maintaining the codebase is a major part of the job, and your role in our effort to innovate better solutions and architecture will no doubt be both challenging and rewarding. Modernizing the web front-end experience and technology is vital to the company's strategic goal for the foreseeable future. You will partner with your team and business stakeholders to write, refine, plan, and implement stories and deliver production-ready features. You'll provide expert opinions, perform code reviews, and help foster collaboration, growth, and creativity.

You Will

• Master and maintain the existing codebase
• Deliver quality solutions on point and on time
• Collaborate with back-end developers and UI/UX designers to improve usability
• Optimize the applications and art assets for maximum speed
• Sustain a high degree of unit test coverage
• Design features that work well with all screen sizes
• Partner with QA to clarify testing criteria and fix bugs
• Stay up-to-date on emerging technologies
• Be part of our "always learning, always respectful" team culture, and make it better!
• Have an important voice in solving real-world business and/or development problems.
• Work closely with game designers, marketing strategists, data analysts, and operations professionals.
• Be a key part of our web/platform team that serves millions of users in critical business and social capacities.
• Have access to tremendous experience and domain knowledge from the leadership team. They are great mentors.
• Be exposed to all aspects of development life, including design, implementation, project-leading, DevOps, QA, and automation.

• Experience developing with plain JavaScript
• Experience and good understanding of Angular and Strapi
• Experience with unit testing frameworks such as Jest, Jasmine, or similar
• Familiarity with browser testing and debugging
• Ability to create CSS, either handwritten or with preprocessors
• Ability to create, edit, and optimize raster and vector-based art
• Understanding of layout aesthetics
• An ability to perform well in a fast-paced environment
• Understanding of the entire web development life cycle
• Strong written and verbal communication skills

Bonus Skills & Experiences

• Developing high-traffic server products
• Ability to create wireframes in Figma
• Familiarity with any of these: Eclipse, JIRA, Confluence, Crucible, SVN, JMeter, web components, Typescript, Express
• Experience with other modern frameworks such as Vue or React
• Experience with the Agile development process
• Familiar with legacy front-end web techniques

• Dress comfortably! We keep things casual here, so you’re free to wear what feels right for you.
• Join a diverse, international team of colleagues from over 30 countries—where shared goals and a variety of perspectives make us stronger.
• Take on meaningful challenges that come with real responsibility and plenty of room to grow in our dynamic environment.
• Enjoy up to three extra days off each year with our Recharge & Wellness Days—time to rest, recharge, and take care of you!

As a Sr. QA Automation Engineer, your role is to help plan and implement manual and automated tests on our websites and software applications.

Responsibilities:  

• Working with developers and other members of the QA team to define and establish QA strategies and processes.  
• Planning, scheduling, and performing manual tests on the company’s websites and software applications.  
• Writing, maintaining, and executing well-developed and stable automated tests for both frontend and backend services.  
• Reporting on QA status, as appropriate, to keep project stakeholders informed on deliverables and timelines.   

• With at least 5+ years of experience in both manual and automation testing 
• development and execution of test plans and scenarios  
• experience in writing automated tests in Selenium, Cypress, and Appium, Robot Framework 
• testing complex GUIs, APIs, and platforms  
• source control management like Git, Bitbucket, etc.  

In addition, you must also have:  

• an eye for detail
• excellent writing and verbal communication skills
• vast knowledge in testing techniques to cover all possible corner cases for testing, verification and validation techniques 

AECOM is seeking for O2C Associate, Billing to be based in Manila, Philippines

This role will be responsible for performing the end-to-end processes of billing which includes but not limited to invoice creation & credit note cancellation servicing at least one or more region.

• Perform end-to-end billing tasks in compliance with approved billing policies & procedures, accounting standards, SOX, internal controls and within the approved service level agreements.
• Assigned invoices may range from simple to moderately complex transactions.
• Update client billing information and instructions and billing rates.
• Gather and review backup documentations for billing purposes.
• Perform revenue recalculation steps in Oracle.
• Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately.
• Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads.
• Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution.
• Participate in governance meetings with Operations Team and/or clients.
• Perform multiple routine and/or simple ad hoc tasks assigned by the Billing Team Leader or Billing Manager.
• Address critical issues with the guidance of Team Leader within the prescribed turn-around time.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
• May be involved in selected transition-related activities such as desktop procedures creation.

This role is primarily responsible for performing cash flow tracking, forecasting reports, reconciliations, and processes in compliance to generally accepted accounting principles, finance policies and internal controls.

• Performs moderately complex volume of bank account platform administration and maintenance.
• Manage global netting and Intercompany debt.
• Maintain and update of bank mandates.
• Manage and administer of opening and closing of bank accounts.
• Perform integrated revenue and expense analyses and projections and may prepare related reports and presentations.
• Create and analyze periodic reports related to treasury activities.
• Ensure financial information has been recorded accurately.
• Prepare daily and monthly cashflow forecast and actual reports.
• Prepare and monitor factoring documentation.
• Manage bank bonds and guarantees.
• Prepare and maintain all relevant FX Hedge documentation and reports.
• Perform month-end book closing and reporting management for critical Treasury processes.
• Escalate issues and recommend resolutions to the Team Lead for timely. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.
• Contribute in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Participate in audit-related activities.Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

About The Opportunity

• You will be part of our company’s growth by acquiring new businesses to partner with us.
• You will effectively and efficiently exhaust leads and close deals with target partners by cold calling, fieldwork, virtual presentations, etc.
• Effectively and creatively present foodpanda’s packages to potential partners.
• Work closely with other departments to make sure we have a successful vendor incubation.
• Be the local representative in the area: monitor competitor activities, gather feedback, and provide recommendations to ensure a healthy market share.

What you need to be successful

• Graduate of a Bachelor’s degree in business, marketing, mass communication or related areas preferred.
• Open for fresh graduates with sales experience gained through internship but candidates with 2-3 years Sales and/or Business Development experience and strong understanding of Sales Pipeline Management will be prioritized.
• Strong communication skills. Preferably comfortable to speak in both English, Filipino, and in the local dialect in the area.
• Open to do extensive fieldwork.
• Highly motivated to achieve targets, objectives, and key result areas.
• Self motivated team player with a proven ability work in a fast paced environment

This role will primarily support the completion of month-end activities by preparing, analyzing, and reporting moderately complex financial transactions and information. This role will primarily support the completion of month-end activities by preparing, analyzing, and reporting moderately complex financial transactions and information.

• Ensure timely and accurate completion of journal entries, month end activities, and reports.
• Perform and review Zerorized AP entries to create vouchers for project codes.
• Create and review accruals and prepayments schedule.
• Review system generated reports to support the month end activities.
• Analyzes reports for trends, variances, and movements
• Conduct data gathering and investigation about financial transactions affecting the general ledger
• Provide information and supporting documentation required by audit queries
• Escalate issues and recommend resolutions to the Team Lead for timely. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.
• Contribute in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Participate in audit-related activities.
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

Intern will be assigned to the Employee Engagement and Communications team of the People Experience Department and will have the following responsibilities:

• Create a porfolio of revamped Food Group templates like Internal Communication templates, Values statement posters, Deck, etc. based on the 1FG Brand.
• Assist in writing and creating internal communication materials like posters, deck, etc.
• Assist in planning and facilitating FG engagement events
• Assist in writing and creating employer branding materials
• Metrics:
  • Visual Impact
  • Completeness
  • Creativity -Organization