The Master Trainer/Mentor will contribute to the design and development of curriculum and training courses, and deliver O2 Training of Trainers programs, provide monitoring and coaching to O2 local partners’ trainers and facilitators, and support TESDA and DepEd ALS administrators. S/he will organize, lead, or co-facilitate meetings and workshops as needed. 

Essential Functions

The Master Trainer/Mentor’s specific responsibilities will include, but are not limited to:

Curriculum and Instructional Materials Development

• Participation in consultative meetings and needs analysis for curriculum and training program design and development.
• Review, enhancement, writing, and creation of curriculum, blended learning, and instructional materials related to O2, which includes, but is not limited to modules, interactive audio instructions, complementary materials, and contextualized materials, among others.
• Review, enhancement, and development of instructional materials used for training of trainers, which includes, but is not limited to facilitator’s guides, participant handbooks, training presentation decks, online worksheets, and training handouts.
• Development and implementation of process flow for the creation of curriculum and instructional materials that involves instructional design, materials development, review and vetting of materials, and layout and finalization of the materials.
• Analysis and evaluation of training results and contribution to the continuous improvement of training curriculum, design, and instructional and learning materials.
• Creation, maintenance, and updating of a database of curriculum and instructional and learning materials developed by the O2 Technical Team.

Training Design and Implementation

• Planning and implementation of activities to strengthen systems service delivery, such as training higher education or training institutions, ALS providers, TVIs and TTIs, and other partners on life skills, 21st century skills, workforce readiness training, youth entrepreneurship, and other topics related to the goals of O2.
• Planning and implementation of a face-to-face and blended professional development training programs for ALS implementers in close coordination with the IR 1 Team and DepEd
• Planning and implementation of activities to strengthen systems and service delivery in TESDA trainers’ professional development and continuing education in close coordination with the O2 Team.
• Development, planning, organization, and facilitation Training of Trainers workshops (TOT) and refresher training on, but not limited to O2 curricula, Positive Youth Development, and systems-strengthening topics, for representatives of DepEd ALS, TESDA, the private sector, the Youth Development Alliances (YDA), Department of Trade and Industry, Philippine Employment Service Office, People Management Association of the Philippines, higher education institutions, youth service providers and trainers, and other partners and champions.
• Creation and review of training designs, learning materials, and monitoring tools for O2 training activities based on feedback from training partners
• Leading the delivery (actual training implementation) of capacity-building programs for multipliers and service providers at the National, Regional, Provincial, or City/Municipality level.

Curriculum and Program Implementation Guidance and Coaching

• Provision of support and monitoring of training of trainers’ programs and multiplier training programs on O2 curricula conducted by DepEd ALS, TESDA, and local partners.
• Provision of support to the O2 technical teams for the provision of monitoring and mentoring to DepEd ALS, TESDA, and local partners on the implementation of O2 curricula.
• Provision of support to local training providers to help integrate Work-Based Learning (WBL), entrepreneurship training and coaching, and technical training into their existing programs and services for DepEd ALS and TESDA youth.
• Provision of timely feedback, mentoring, and coaching to learning service providers to ensure high quality training activities at the field level.

Cross-Functional Alignment

• Provision of support and assistance to the O2 technical teams in co-developing and delivering trainings and support for implementing workshops, forums, and other learning events at the national and local level. 
• Provision of support in the dissemination of project-wide assessments results for good practices awareness.
• Provision of support to the O2 technical teams in effectively communicating the plans, outputs, and outcomes of training and delivery of O2 curriculum to DepEd ALS, TESDA, and local partners.
• Provision of support to the Grants Team and Youth Development Team Leaders to support and monitor the implementation of O2 curricula in their respective sites.
• Alignment with the Monitoring and Evaluation Team in ensuring quality of training and target goals are reached.
• Alignment with O2 staff in planning and delivering training sessions led by other teams, as needed, and provide technical inputs to team meetings and written materials for quarterly reports.

Organizational Relationships and Employment Status

• Directly reports to Manila-based Training Manager
• Based in Pasig City, with availability to travel to all project sites
• Regular Full-time Employee

• The ideal candidates are responsible for selling the company's products immigration/migration/ study visa services) by identifying potential clients, educating prospects on products through calls, and online presentations through webinars, and providing existing customers with exceptional support.

Sales Support

• assist in addressing the needs and requirements of field personnel.
• Provide valuable sales support by promptly attending to customer inquiries, concerns, and complaints.

Document Preparation

• prepare necessary documents and presentations for account showroom visits, including presentation decks for B2B and General Trade accounts or prospects.
• Ensure all required items, details, and schedules for showroom visits are readily available.

Sales Documentation

• Prepare various sales documentation, including but not limited to sales reports, product performance analyses, business reviews, and other documents based on raw data.

Account Performance Monitoring

• Monitor the performance of handled accounts and provide constructive feedback to the respective account officer in charge.

Product Portfolio Awareness

• Ensure heightened awareness of the company's product portfolio in each account being managed.

Sales Records Management

• Maintain accurate records of sales and compare them with targets to assist the sales manager and account officer in monitoring the team's progress.

The  Merchandising Associate, will be responsible for assisting in the planning, selection, and management of products within specific categories to maximize sales and profitability. The role is integral in maintaining a balanced product assortment that meets customer demand and aligns with the company's goals.

Key Responsibilities:

• Category Management
•  Inventory Management
•  Market Research
•  Product Selection
•  Pricing Strategy
• Sales Analysis
•  Promotion Planning

1. Perform day-to-day accounts receivable transactions.
2. Maintain and update of the AR, including its subsidiary ledger and the Customer Master Data.
3. Schedule, process, and post customer payments in accordance with the Company’s established procedures.
4. Perform account reconciliations and analysis:

• Maintain accounts receivable customer files and records
• Monitor customer account details for non-payment, delayed payment, and other irregularities.
• Provide analysis on the significant movement of accounts receivable per Business Partner.
• Verifies validity of account discrepancies by obtaining and investigating information from sales team and customers.
• Provide top 10 list of Business Partner with high outstanding receivable balance and action plan to collect such receivables

1. Assist with the month-end closing by preparing and releasing the following monthly reports:

• Customer Receivable Aging
• Customer’s Statement of Account and/or Sales Invoice
• Collection Report
• A/R Monitoring Database
• Others (as requested by immediate supervisor)

1. Provide quarterly and monthly provision for Bad debts and trading terms accrual, respectively.
2. Ad hoc task/s as instructed by the immediate supervisor.

1. Recruitment and placement of operations and field-based employees

• Process and monitor all recruitment requests or requirements for office-based employees in an effective, efficient, and timely manner
• Establish a recruitment, testing, and interview program
• Prepare and ensure accurate employment contracts
• Maintain up-to-date recruitment report, talent database, and all related staffing communications
• Conceptualize and improve recruitment tests and evaluation of applicants’ capability on the job
• Project annual recruitment expenditures for budgetary consideration and control

2. Record Management

• Maintain up-to-date 201 files (hard and soft copies)
• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisal, and absenteeism rates

3. HR Plan, Policies, and Procedures

• Identify, design, and implement strategic HR programs, as and when required
• Prepare and implement the annual HR Plan to support the overall objectives of the companies
• Develop and maintain HR policies and procedures. Ensure that all employees are aware of the policies and procedures
• Ensure that company handbooks are comprehensive and up to date

4. Organizational Development and Strategy

• Conduct organizational climate assessment. Gather information on and understand business requirements
• Diagnose desired culture and style
• Envision new tools and systems as well as future needs
• Identify obstacles, readiness for change
• Communicate vision
• Adjust the system for buy-in and engagement

5. Employee Relations (policy and regulatory compliance, employee counseling, organizational climate)

• Guide, coach, and support team leaders on the full range of HR activities (including policies and procedures, terms and conditions of employment, absence management, performance management, etc.)
• Manage investigations, disciplinary and grievance matters to develop appropriate procedures and policies to address grievances and discipline
• Provide counseling and guidance on individual employee relations cases, ensuring that these are well managed and meet the requirement of the company policies, best practices, and employment laws
• Conduct exit interviews to identify reasons for employees' resignation or exit to improve the company’s image and development
• Represents the company at personnel-related hearings and investigations
• Ensure company compliance to labor laws and applicable government regulations

6. Compensation

• Lead the annual salary review process
• Gather and analyze market data to measure the competitiveness of the company’s compensation package and make recommendations as appropriate
• Maintain a pay structure by conducting pay surveys, scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions, recommending, planning, and implementing pay structure revisions as needed

7. Performance Management Process

• Identify the key elements of –
• a performance appraisal/development system that will support coaching
• a coaching system and practice that will support and sustain individual performance improvements
• Establish how these elements can be combined to create a performance management cycle
• Consider barriers and obstacles regarding the performance management cycle
• Establish a performance appraisal/development checklist
• Identify the resources necessary to create and sustain the program
• Identify change management strategies that will support the development and introduction of the program
• Consider how an Employee Survey and Feedback will support the Performance Management Process

The Program Coordinator will join a team of professionals working in a fast paced, team environment. The Program Coordinator facilitates and manages various processes (client specific) within the contingent worker lifecycle from on boarding through off boarding. The Program Coordinator also provides first level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists and suppliers during all stages of the contract labor acquisition process including but not limited to: interview scheduling, onboarding, worker assignment management, time and expense management and off boarding.
• Document all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers and other partners via face-to-face meetings, email and phone.
• Conduct research and analysis to resolve client’s or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLA’s (i.e. pending end of assignments, invoicing, time and expense management and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time.

In-charge of performing product marking and verification of quantity of product to be marked in accordance with company standards, legal and client requirements. 

• Ensures that all the necessary forms, materials, equipment, and/or other requirements needed to perform the job are complete and prepared before proceeding to the work site. 

• Checks that all equipment necessary to carry out the inspection/sampling activities are in good working condition prior to use and in valid calibration status. 

• Coordinates with clients on schedules, ensures availability of required documents and that these are in order,   and assesses all other information pertinent to the job. 

• Conducts marking of cargo according to company standards, procedures and client requirements or agreed job scope and specifications. 

• Provides feedback and updates on the status or progress of the job to his immediate supervisor on a regular basis. 

• Interface with client’s and/or terminal representatives during marking activities to ensure and maintain good communication and smooth operation. 

• Ensure that marked fuel samples are properly and completely labeled prior to submission to the laboratory analyst for marker test 

• Comply with the vessel and terminal rules and safety regulations. 

• Signs field inspection reports based on the fuel marking activities. 

• Signs documents specified only by immediate supervisor. 

• Ensures compliance to the Group and national policies including but not limited to the maintenance of the Quality Management System 

• Operating to the highest standards of ethics, in accordance with the SGS Code of Integrity. 

• Performs other related duties as may be assigned to achieve respective section’s goals or for own personal, or professional training, education or development as programmed by the immediate supervisor. 

• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to: 

• Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in  meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE 

• Perform appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace 

• Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements 

• Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements 

• Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior  

• Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines 

• Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators 

• Actively participates in incident investigations and risk assessments as deemed necessary by SGS management 

• Fulfills the requirements needed in the success of the QHSEE Management System 

• Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

About the Role

As a Marketplace Content Associate, you will report directly to the Trust & Safety Associate Manager. You will perform content moderation in all areas related to Trust and Safety across all countries where Carousell operates. You will act as a generalist who will perform actions to support the content integrity of the platform, with internal and external user experience in mind. This is a full-time project-based (12 months) role based in Ortigas, Pasig, Metro Manila, Philippines.

You will:

• Perform manual moderation functions for incoming listings / users  from different sources of report.
• Ensure listings and users in our platform are compliant to our policies.
• Identify and act on suspicious or undesirable content or behavior in our platform.
• Perform moderation functions using different tools.
• Identify areas of improvement and suggest solutions to enhance User experience to keep the marketplace safe.
• Respond to tickets in relation to fraud, disputes, account enforcement, and authority requests.
• Respond to escalation from different channels in the organization

Be part of our dynamic & passionate Feeds Team! 

• Gamefowl Service & Relations Specialist 
• Territory Business Manager 
• Key Accounts Manager 
• Veterinary Services & Training Specialist
• Farm Veterinarians

At QIMA, Finance is so much more than spreadsheets. As part of our Finance team, you will work with international customers, be involved in crucial IT processes, and play a key role in ensuring the financial stability of the company. If you are a reliable individual with a strong sense of personal responsibility, join our Finance team and help us reinforce the financial foundation for QIMA's bright future.

Do you have a solid background in General Ledger, AP/AR accounting, and financial reporting? Can you handle accounting tasks to support overseas operations, while maintaining efficient communication within a multicultural team? Are you known for your attention and thorough approach? Are you able to communicate financial information effectively and concisely, especially to the management? 

Then get in touch with us! We want you on board as General Ledger Leader! 

JOB DESCRIPTION:

Preparation and Presentation of consolidated financial statements 

• Prepare group consolidated financial statement and reports to internal and external stakeholders. 

• Understand financial statements and be able to explain to management any variances vs prior periods. 

• Coordinate with other finance functions in monthly closing process to ensure closing timeline is met.  

• Perform month end closing activities including but not limited to bank/cash reconciliation, timely and accurate processing of journal entries (Fixed Asset Depreciation, Intangible Asset Amortization, Prepayment Expense, Payroll entries and other adjustments and corrections as needed), Intercompany balances reconciliation. 

• Perform balance sheet reconciliation and analyses of balance sheet accounts. 

• Ensure accounting transactions comply with international standards. Give advice on best practice of accounting for complex transactions. 

Managing annual audit process 

• Liaise with external auditors and assist in annual audit process for the Group and for key subsidiaries in Asia, ensure that audits are completed in timely and satisfactory manner. 

Managing changes and improvements to internal finance processes 

• Be involved in finance process and system improvement projects, representing general ledger function and giving support including but not limited to cleaning up data for system upload, balance re-classifications or corrections, user acceptance testing. 

Managing Team 

• Manage a team of 6 General Ledger accountants. 

• Define KPIs for each finance function to monitor productivity, efficiency, quality and customer satisfaction.

Are you able to use you business acumen and technical knowledge to develop and deliver solutions and analyses for internal and external clients? Are you willing to understand, analyze and exploit available data to inform business and strategic decisions across the company?

Great! Why don't you join us as our Report Leader?

You will be expected to:

• Manage our team in Cebu responsible to review product inspection reports;

• Monitor team performance to ensure team KPI targets are met;

• Arrange work shifts to accommodate for the workload;

• Support team leaders with training and development activities;

• Implement any new processes/strategies handed down by the top management;

• Review reports validated by team members and make suggestions on improving report quality;

We may also ask you to:

• Work on claim investigations;

• Carry out any other management tasks necessary to keep your team on the ball and our service quality excellent.

Your working hours will be between 4PM and 1AM - take note before applying!

As a member of our Technical Documentation Team, you will be responsible for creating professional technical documentation for a wide range of consumer goods, e.g. electronics, household appliances, gardening tools, sport equipment, toys, etc.

Your responsibilities will be to:

• Creating instruction and assembly manuals for consumer goods in German in accordance with product standards and regulations
• Proofreading and reviewing technical documentation
• Preparing instruction manuals for the translation process
• Typesetting of foreign-language instruction manuals
• Communication with clients
• Close cooperation with colleagues from the fields of proofreading, graphics, and translation management
• Work in ad-hoc project support and other duties as assigned

The candidate will manage a myriad of organizational change initiatives for Visa. The candidate will focus on the people side of change, including changes to business processes, systems, tools, and technology. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage of new tools and business processes and minimize resistance to changes. The change manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact Visa’s employees. The candidate will support project teams in integrating change management activities into their project plans and apply a structured methodology while leading change management activities. Responsibilities also include:

• Design, develop, execute and manage organizational change management strategies and plan

• Design, develop, deliver, and manage communications strategies, plans and deliverables to communicate about changes to tools and processes across the CIT organization and Visa

• Evaluate and ensure user readiness

• Conduct impact analysis and change management assessment, including change readiness

• Provide input, document requirements and support the design and delivery of end user training

• Define and measure success metrics and monitor change progress

• Identify, analyze and prepare risk mitigation tactics

• Identify and manage anticipated resistance

• Identify and manage relationships with key stakeholders

• Identify and manage relationships with executive sponsors

• Consult and coach project teams

• Support and engage senior leaders

• Coordinate efforts with other subject matter experts

• Integrate change management activities into project plans

• Track and report issues and action items

• Work with virtual teams located in different time zones and with differing cultures

• Represent the EES team and be a strong, vocal customer/user advocate

• Be a change agent

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

This position will be responsible for delighting clients around Asia through delivering retail measurement insights and analysis. 

• Own and lead Retail Measurement & Consumer Panel analytics and insights for a set of clients for a specific FMCG industry across a regional cluster 
• To coach and train insights associates within the assigned industry within their regional cluster 
• To own the planned/ad hoc category review presentations, by collaborating with Consulting (e.g. attending briefing session and check-in review sessions) and identifying workforce allocation within Insight Associates.  
• To own Thought Leadership output for the assigned industry within their cluster and partner with the Cluster Leader to drive Thought Leadership for their industry across all Asia. 
• Coaching and supporting performance overview analysis and business issue analysis to Consumer Packaged Goods clients around Asia 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Support the cluster leader in team management and strategic initiatives 

• Timely and accurate review, validation and processing of incoming invoices (e.g. PO, Non-PO, credit card statements) to accounting system.

• Ensuring that invoices are properly coded and booked in accordance to SGS Chart of Accounts.

• Verifying that the invoices comply with SGS policies and procedures.

• Auditing travel and expense liquidation in accordance with existing rules and regulations.

• Processing prepayments and follow up on prepaid invoices 

• Handling statements and vendor inquiries

• Assisting in AP Subledger close and other month end activities

Ensure monthly checklists are completed by the month end and signed off by Senior Accountant.

Setting up, implementing and managing the local quality management system as well as monitorung its efficiency and effectiveness. Efficiencey and effectivenes are to be understood in terms of conformance with internal and external requirements. Responsible for implementeing SGS Group Quality Management requirements to the local laboratory (-ies). The role requires in depth knowledge of ISO 17025 and its implementation in food testing laboratories.

Company:

Description:

HRSS Operations Associate  - Manila

The company: Mercer

At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We’re in the business of creating more secure and rewarding futures for our clients and their employees — whether we’re designing affordable health plans, assuring income for retirement or aligning workers with workforce needs. Using analysis and insights as catalysts for change, we anticipate and understand the individual impact of business decisions, now and in the future.

Job Profile Summary

HR Shared Services Operations is the first tier of HR delivery for employees and managers, responding to inquiries about policies, payroll, leaves, and HR programs. A HRSS Operations Associate is a seasoned individual contributor, providing experienced, independent service support.

Job Profile Description

• Answers incoming calls and emails from MMC colleagues and third-party vendors and provides accurate answers and detailed information to their HR inquiries which will be handled within our SLA’s, using a Case Management tool supported by a Knowledgebase.
• Supports our customers by communicating in a clear, concise, and confident manner to provide an excellent customer service experience.
• Research complex issues and provides timely, accurate resolution.
• Documents all inquiries and interactions with the colleagues and other internal / third party participants; monitors colleague requests; researches and identifies required information to resolve colleague inquiries and forwards to the appropriate group for resolution as necessary.
• Shares with other team members or manager any opportunities for process improvements.
• Creates, documents and routes open cases and calls appropriately in accordance to the standard operating procedures for additional follow up or escalation.
• Liaises with other departments to ensure timely research and problem resolution.

What can you expect?

• Professional environment where your career path really matters and is supported in our global organization of 81,000 employees over 134 countries
• Constant Challenge – work in a fast-paced environment in a company with strong values
• Team Culture – collaborative group of top-notch professionals and stakeholders

What you will be rewarded with?

• A company with a strong brand and strong results to match
• Genuine work-life balance with flexible working arrangements
• Competitive salary and comprehensive benefits and programs
• Exposure to a wide range of services with an abundance of career enhancing opportunities

Work Set-up: Hybrid

Shift Schedule: Night

Salary: P80,000 – P100,000 (Monthly Package)

Schedule: Monday - Friday (9:00AM – 5:00PM EST)

What are we looking for?

Skills Required:

• Proven work experience as a Financial Accountant or similar role
• Advanced knowledge of MS Excel and QuickBooks online
• Solid knowledge of accounting regulations
• Excellent math skills with an attention to detail

Nice to Have:

• Additional certification (e.g. CPA, CFA) 

What will you do?

• Financial Analysis: Conduct in-depth financial analysis to support decision-making and strategic initiatives.
• Analyze financial performance, trends, and variances, providing actionable insights to leadership.
• Budgeting and Forecasting: Lead the annual budgeting process, collaborating with department heads to develop accurate and realistic budgets.
• Prepare regular financial forecasts based on current performance and market trends.
• Financial Reporting: Prepare and present comprehensive financial reports for management and the board of directors.
• Cost Analysis: Evaluate cost structures and identify opportunities for cost optimization without compromising the quality of healthcare services.
• Risk Management: Identify financial risks and work with leadership to develop strategies for mitigating risks.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client --- Committed to creating the finest patient experience by using innovative technology like TMS and providing treatment in a comfortable, inviting, spa-like atmosphere. We provide a holistic approach to patient-centric care that takes into account our patient's physical and emotional wellbeing and helps enable our patients to "Take Back Their Lives" from depression and other mental health challenges. Established in 2017, we are a healthcare start-up in high-growth mode with multiple clinics in Arizona, Colorado and Utah.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

LOOKING FOR FIILIPINO CITIZENS CURRENTLY RESIDING IN THE PHILIPPINES ONLY!

Position: SEO / Digital Marketing Specialist

Work Hours: Ea

Pay Range: 1,000 - 2,000 USD / month

Our client is currently looking for a Digital Marketing Specialist / SEO to join the team.

Duties and Responsibilities:

• create business online (sourcing, marketing, a little bit of coding, Keyword optimisation)
• website building
• creating a sales funnel from manufacturer to consumer
• optimising search engines and keywords

• Experience in Online Businesses and Online Marketing
• Knowledge in building websites
• Proficient in using Wordpress
• With solid SEO Experience
• Knowledge in using Google Suite and Facebook Ads

Equipment Requirements:

• Dedicated and quiet workroom with good lighting for conducting business calls.
• Reliable and stable internet connection for seamless communication. 
• A computer or laptop with up-to-date software and hardware capabilities.
• Headset or headphones with a microphone for clear audio during calls.
• Webcam for video conferences and virtual meetings.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Bait Stations – Count the bait boxes of the technicians from previous day, check if there are duplicate pictures, missing boxes
• Inbound Call – Assist callers (property manager, tenant or super) for any general concerns (asking where tech is, asking for timeframe, asking when the next service will be). For any scheduling, rescheduling, or service complaint, it must be transferred to the office.
• Technician Calls – Assists technicians to gain access in the building. Other technician concerns must be transferred to the office. For any no access, we must add note on Pestpac regarding what happened.
• Appointment confirmations – Contact the superintendent to confirm the scheduled service 24 hours before. Agents are expected to send emails to management if needed.
• Rescheduling (technician emergency or holiday) – expected to do an outbound call and send an email to management regarding the changes of schedule.
• Scheduling. Call tenants and schedule specific service requested by management. Expected to check the scheduler and the availability of the technicians.

• Excellent communication skills - Oral and written.
• At least 6 months of experience in Customer Service.
• Strong attention to details and accuracy.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.
• Proficiency in Microsoft Excel/Google Sheets.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Who Are We Looking For?

This role is not a walk in the park. Rather, it’s an opportunity to leave your mark in the 

growth towards an 8-figure advisory firm. We’re in search of a proactive individual with topnotch organizational skills, capable of anticipating needs and serving as a dependable 

backbone to our CEO and executive team. Excellence is our benchmark. We’re looking for 

great, not good. Think of the discipline of Kobe Bryant combined with the tenacity of Serena 

Williams; if that resonates with your approach to administrative tasks, we want you!.

The Role

As our Executive & Personal Assistant, you are an indispensable pillar, ensuring seamless 

operations at the executive level. You will be the behind-the-scenes force enabling our 

CEO, leaders and C-suite teams we serve, to perform at their best

Key Responsibilities:

1. CEO Support:

• Streamline the CEO’s daily activities.

• Efficiently manage the CEO’s calendar and email inbox managing and triaging every 

email (familiarity with Slack, iMessage, Gmail, & Outlook Calendar).

• Assist in document and presentation preparations for sales, meetings, and marketing 

events.

• Coordinate detailed travel plans, including itineraries, agendas, and essential 

documents.

• Facilitate seamless communication between the CEO and integral team members

and clients.

2. Administrative Duties:

• Generate reports, memos, invoices, letters, and other vital documents.

• Oversee basic bookkeeping tasks. Generate invoices for clients and track timely 

payment.

• Process incoming emails and correspondences.

• Conduct research for various internal or external objectives.

• Offer general administrative support, including recording accurate meeting minutes.

• Organize company documents in shared folders

• Personal assistance for CEO, often time sensitive, such as booking personal 

appointments, purchasing gifts, and other needs as they come up.

3. Onboarding and Team Coordination:

• Prepare and manage confidentiality agreements for contractors; onboard clients, 

contractors and employees.

• Oversee new team member integration, including sharing onboarding processes and 

ensuring access to company platforms and channels.

• Monitor team & client birthdays and ensure timely acknowledgements as well as the 

arrangement of gifts

4. Event and Project Management:

• Lead the execution of off-site meetings, from planning to material procurement and 

conceptualizing creative giveaways.

• Drive projects aimed at enhancing client and employee satisfaction; derive insights 

from client feedback to strategize churn mitigation.

• Assist in the coordination of marketing needs and social media posts.

• Research and apply uses of AI to benefit business and assist in implementation.

5. Operations, Marketing and Business Development:

• Build and optimize processes, introducing proven workflows and tools for efficiency.

• Spearhead operations and marketing strategies and oversee implementation.

• Play an instrumental role in business development, from sales pitches to contract 

Negotiations.

6. Quality Assurance:

• Establish and maintain SOPs, playbooks, checklists, and more to guarantee 

consistent and high-quality service for all clients

Qualifications:

• 3 years minimum of experience as Virtual Assistant/EA
• Experience with  the ff tools
• Tools: Microsoft outlook, Zoom, Google workspace (required)
• Otter AI, Monday ( big plus)
• Familiar with mac/ have used mac ios products before
• Confident and proactive in suggesting and giving opinions

• Work where you want: 100% remote work policy according to US pacific time zone

hours.

• An exceptional team to work with you can learn from, have fun, and grow with.

• Learn with us: Company investment in employee growth.

• Grow with us: the ability to shape a young company’s trajectory and culture.

SpringBoard + Partners provides equal employment opportunities to all employees, 

contractors and applicants for employment and prohibits discrimination and harassment of 

any type without regard to race, color, religion, age, sex, national origin, disability status, 

genetics, protected veteran status, sexual orientation, gender identity or expression, or any 

other characteristic protected by federal, state or local laws. This policy applies to all terms 

and conditions of employment, including recruiting, hiring, placement, promotion, 

termination, layoff, recall, transfer, leaves of absence, compensation, and training

#1 PH Workforce Delivering to the US.

Bizforce and our medical billing division, MedCore Solutions, is seeking for a Permanent Work from Home (USRN) Telehealth Nurse (Texas licensed) to join our growing team ASAP. MedCore allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world.

BizForce & MedCore allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world. If you are passionate about patient care, and looking to advance your career with an industry leader, we encourage you to apply today! The traditional model of the office workforce has been shifting as outsourcing has grown in PH at rates never before seen. As global businesses rise out of the pandemic, labor markets have not only tightened but the inflationary rates have caused companies to look for solutions on how to best deliver skilled labor services and results. We are proud to partner with PH and deliver qualified, professional workers, giving our employees the ability to have an unbeatable career and work from home.

Who We Are

MedCore Solutions (MCS) is a single source solution for Healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing.

We offer an expansive suite of administrative products and trainings to keep your practice and its employees safe and up to date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use, and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

What You’ll Do

· Manage patient calls to the nurse line regarding urgent appointments, medication refills, care instructions and a variety of other concerns

· Accurately document all communications in patient’s EMR

· Communicate with providers regarding appropriate patient care and advise patients of care instructions

· Maintains privacy and confidentiality of all patient protected health information according to HIPAA guidelines

Other Details:

Possible start date will be in 2 weeks

8 hour shift Monday-Friday (graveyard shift; Central Standard Time)

Weekend days off

• Active USRN (State of Texas) license
• A detail oriented, multitasker who is passionate about patient care
• Amenable to work in US hour time (graveyard shift) - Central Standard Time
• An eager people-person who enjoys helping others over the phone
• An excellent communicator who is equally well written and well spoken
• Strong commitment to high level customer service.
• Previous experience working with health insurance, or a health care environment is preferred
• One-year practical work experience in a call center or equivalent customer service environment
• A self-motivated problem solver who works well within a team and also on their own
• Technologically savvy and able to learn multiple computer systems easily
• Adaptable, patient, organized and a critical thinker

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Benefits

#1 PH Workforce Delivering to the US.

MedCore Solutions, is seeking for a USRN Telehealth Nurse (Permanent Work from Home) to join our growing team ASAP. MedCore allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world.

MedCore allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world. If you are passionate about patient care, and looking to advance your career with an industry leader, we encourage you to apply today! The traditional model of the office workforce has been shifting as outsourcing has grown in PH at rates never before seen. As global businesses rise out of the pandemic, labor markets have not only tightened but the inflationary rates have caused companies to look for solutions on how to best deliver skilled labor services and results. We are proud to partner with PH and deliver qualified, professional workers, giving our employees the ability to have an unbeatable career and work from home.

Who We Are

MedCore Solutions (MCS) is a single source solution for Healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing.

We offer an expansive suite of administrative products and trainings to keep your practice and its employees safe and up to date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use, and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

Other Details:

Possible start date will be in 2 weeks

8 hour shift Monday-Friday (graveyard shift)

Weekend days off

What You'll Do

• Manage patient calls to the nurse line regarding urgent appointments, medication refills, care instructions and a variety of other concerns
• Accurately document all communications in patient’s EMR
• Communicate with providers regarding appropriate patient care and advise patients of care instructions
• Maintains privacy and confidentiality of all patient protected health information according to HIPAA guidelines

• Active USRN License
• A detail oriented, multitasker who is passionate about patient care
• Amenable to work in US hour time (graveyard shift)
• An eager people-person who enjoys helping others over the phone
• An excellent communicator who is equally well written and well spoken
• Strong commitment to high level customer service.
• Previous experience working with health insurance, or a health care environment is preferred
• One-year practical work experience in a call center or equivalent customer service environment
• A self-motivated problem solver who works well within a team and also on their own
• Technologically savvy and able to learn multiple computer systems easily
• Adaptable, patient, organized and a critical thinker

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

Permanent Work From home

Permanent Weekends Off

Great Company Culture and No Micromanagement