We are looking for a dedicated Admin and Property Staff to oversee essential day-to-day office functions and ensure smooth operations. In this role, you will be responsible for managing employee and applicant reception, handling company deliveries, maintaining inventory, ensuring proper custody of company property, and upholding office cleanliness and order. This position is ideal for someone detail-oriented, organized, and proactive, who thrives in a dynamic environment and takes pride in keeping things running efficiently.

• Employee Support: Assist employees with their needs and purposes at the office, ensuring proper coordination with relevant departments.
• Onboarding/Offboarding: Handle onboarding and offboarding requirements, including issuing and receiving company laptops.
• Asset Management: Manage company assets by tracking inventory, ensuring proper documentation for loaned items, and inspecting returned items for condition and completeness.
• Deliveries Management: Receive and acknowledge deliveries, ship items via designated couriers, and maintain accurate delivery records.
• Inventory Oversight: Monitor and update inventory of office supplies, onboarding kits, and pantry items; request replenishments as needed.
• Applicant Reception: Welcome applicants and coordinate with the Talent Acquisition team for handover.
• Office Cleanliness: Ensure the office is clean and organized, facilitate regular cleaning schedules, and coordinate with third-party cleaners as needed.
• Plant Care: Maintain office plants to enhance the workspace environment.
• Escalation Management: Escalate unresolved employee concerns, damaged assets, or out-of-scope issues to the supervisor.
• CLAYGO Advocacy: Promote and remind employees to follow "Clean As You Go" (CLAYGO) policies.

• At least a high school graduate; additional certifications in administration or related fields are a plus.
• Minimum of 2 years as an administrative staff with a proven track record of trustworthiness and reliability.
• Maintains an optimistic "glass half full" attitude and consistently goes above and beyond expectations.
• Open, honest, and thoughtful, ensuring issues are identified, raised, and effectively resolved.
• Highly detail-oriented and process-driven, with a commitment to accuracy and efficiency.
• Values collaboration and fosters positive relationships with customers and team members.
• Amenable to working onsite, following a dayshift schedule

• HMO
• Group Life Insurance Benefit
• Virtual Credit Card
• Paid Leaves
• Government Benefits
• Other exciting benefits to be discussed

Supplemental pay types:

• 13th month salary
• Overtime pay
• Night Differential

People in Need (PIN) Philippines is currently looking for a FINANCE & ADMIN MANAGER.

Under the direct supervision of the Head of Systems and Operations/ Country Director, the Finance Manager is responsible for mission economy, mission’s compliance with PIN and donors’ financial and admin procedures and policies. Finance Manager directly manages a small finance team and continuously works on its capacity building.

Duties & Responsibilities:

Financial Management

As a member of the Country SMT:

·         quickly develops strong knowledge and expertise of PIN systems, policies, and procedures;

·         Responsibility for overall country program economy (preparation of operational budget and its regular update, cost allocation planning, proper budgeting, cash flow and cost efficiency monitoring, FX rate risk, etc.)

·         ensures that relevant accounting, financial and administrative management procedures and systems of the country program are in place and used appropriately;

·         provides training of these procedures and systems to project and support staff;

·         ensures that project and country spending monitoring tools are updated and available;

·         monitors project spending and sends early alerts if spending issues;

·         prepares with program leads the expenditure forecasts;

·         prepares internal and donor budgets’ realignments in line with policies and procedures;

·         provides regular financial overview and updates to country and project management;

·         prepares financial and project reporting to the donors and HQ;

·         verifies, corrects, and approves financial and expenditure reports of PIN project partners;

·         manages cashflow of the country program and submits timely and sufficient fund requests;

·         ensures that all transactions are properly accounted for and the financial systems are maintained, under all procedures and controls;

·         plays a key role in expenditure verification, statutory and project audits (either internal or external); and

·         prepares budgets of new projects.

Accounting

·         responsible for integrity, accuracy, punctuality, and completeness of accounting data;

·         responsible of the quality of bookkeeping;

·         Responsible for the quality of posting and documentation of accounting transactions;

·         administers completion of regular accounting closure operations; and

·         ensures that all accounting issues and concerns are administered and acted promptly and responsibly.

Compliance

·         makes sure that PIN Philippines complies with all obligations towards local authorities;

·         ensures timely submission of the SEC reports;

·         ensures that PIN’s registration in the PHL is valid and remains active;

·         obtains any business authorisations;

·         ensures registration and compliance with local administration: SEC, PhilHealth, SSS, …

·         examines irregularities and non-compliance issues and ensure that findings are recorded and followed up with management so that issues can be rectified;

·         ensures quality and completeness of project documentation

·         sets up archiving rules and ensures they are implemented;

·         performs regular checks on proper archiving of accounting, procurement and HR documents; and

·         ensures that conditions and requirements of project donors are known and abided by.

• Salaries are according to People in Need Salary Scale. Candidates will be informed about the salaries in the beginning of the recruitment process
• Health insurance for both in-patient and out-patient care with maximum benefit limit of Php. 195,000.00 per year per staff.
• Life & Accident insurance for all injuries during work time.
• 15 days of paid annual leave per year.
• 7 days of paid sick leave per year plus 13 days of medical leave per year.
• 3 days paid compassionate / emergency leave.
• Compensation leave for working overtime when requested by the Line Manager.
• VAWC, Special Leave for Women, Maternity, Paternity and Solo Parental Leave according to law.
• Communication or internet allowance on monthly basis.
• Home office after agreement with Line Manager.
• Extensive Capacity Building program, both internal and external trainings - Induction training, internal online
• Opportunities, such as access to e-learning platform and live webinars.
• International environments with opportunities to learn from other country programs and HQ office in Prague
• Opportunities to travel locally and also internationally.
• Per diem for working outside of the duty town depending on the location. Full reimbursement of accommodation and transportation during business trips.
• Friendly and fair environment in small collective structure where everyone knows each other.
• Work hours are from 8:00 am - 5:00pm, Monday to Friday with one hour break for lunch.

The Procurement Associate is responsible for the timely and cost-effective procurement of local materials, supplies, or services for the plant operations. He/she is also responsible for looking for reliable vendors with good after-sales service to assure economical costs to the company.

Master Data Administration
The responsibilities and accountabilities of the position include but are not limited to the following:
● Execute, control and monitor the master data processes (for example: the creation, change, consolidation, and distribution of master data)
● Determines whether or not a newly requested master data object already exists in the central system
● Assemble master data input information from key stakeholders (Operations, Sales & Finance) and other master data admin to ensure the completeness, accuracy, and alignment of the data to be created or changed
● Follow and maintain naming convention guidelines where applicable
● Ensure data quality, compliance and consistency of master data across business systems
● Perform regular master data health checks to ensure that required master data across systems are accurate, complete, up-to-date, and available
● Own the resolution of all master data related issues, these include data gathering &
understanding the issues through master data gap analysis, root cause analysis & correction, and coordination with various internal support team and end-user
● Provide support related to master data requirements for change requests and new system implementations
● Assist business process experts in defining standard operating procedures, process flows and related documentation.
● Assist with the maintenance and review of system user guides particularly in the master data setup to ensure they are accurate and up to date at all times

Purchase Requisition to Purchase Order Processing
1. Determines the materials, supplies, or services needed for operation through daily review of approved Purchase Requisitions.
2. Coordinates with the internal customers for the specifications of the materials, supplies, or services particularly those that are highly technical and complex.
3. Prepares and processes all approved purchase requisitions of materials, supplies, or
services by conducting bidding procedures or canvassing with different vendors.
4. Negotiates for the best possible price on all purchases.
5. Prepares purchase orders based on approved purchase recommendation summary and ensures the accuracy of all entries in a timely manner.
6. Reviews and provides guidance in the preparation of contracts, agreements, and
amendments.
7. Keeps internal customers informed on updates of schedule changes and/or status of their purchase requisitions.

Purchase Order Delivery
8. Coordinates the processing of purchased materials, supplies, or services (e.g. ordering,
delivery, checking, receiving, and conducting follow-up), ensuring that materials and supplies received or and services rendered are as ordered - right price with right quality and quantity delivered at the right place within the time specified by the requisitioner.
9. Identifies corrective action remedies for defective or unacceptable materials, supplies, or services and coordinates with the vendor regarding rejects, returns, or repairs.

Payment Facilitation
10. Ensures timely payment to suppliers by mediating in billing reconciliations between
vendors and Accounting for settlement of invoice discrepancies for actual materials, supplies, or services ordered and delivered.

Supplier Management
11. Secures renewal and completion of supplier Accreditation requirements on a yearly basis for items being handled.
12. Assess the accredited vendor competence under the annual Vendor Performance

Evaluation Rating wherein compliance with purchase order agreements is being monitored
and reviewed.
13. Updates filing database for Accreditation and Vendor Performance Evaluation Rating and provide feedback to suppliers.

14. Manages existing supplier relationships to ensure continuity of delivery of materials,
supplies, or services that meets performance standards of the company while seeking new ones.

The Toll Mill QA Representative is responsible for the effective and efficient quality inspection and control of inbound raw materials and outbound finished goods at the toll mill site.

Duties and Responsibilities

1. Ensures that all incoming ingredients undergo Incoming Raw Materials Inspection
2. SOP to ensure ingredients are within the required specification.
3. Collects representative sample of received materials to be sent to Quality Control Laboratory.
4. Ensures all finished products are within required specifications by undergoing the SOPs on inspection and evaluation of finished goods.
5. Collects representative sample of finished goods output to be sent to Quality Control Laboratory
6. Keeps historical and updated records of quality inspection results.
7. Coordinates regularly with Toll Mill Business Manager on inbound and outbound quality concerns
8. Monitors the quality of stored materials and finished goods and reports findings on material abnormality
9. Performs other tasks as may be directed by immediate superior

• Toll Mill QA Representative (CDO) - responsible for the effective and efficient quality inspection and control of inbound raw materials and outbound finished goods at the toll mill site.
• QA Technician - Reliever (Iligan) -  ensures that produced feeds conform to specifications.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

As a Documentation Control for the Planning, Governance and Analytics (PGA) SC Ph, your primary responsibility will be to manage and maintain all documentation related to PGA processes, projects, and initiatives. You will ensure the accuracy, integrity, and accessibility of documents while adhering to established document control procedures and standards. This position requires strong organizational skills, attention to detail, and the ability to collaborate with stakeholders to effectively manage documentation within the PGA.

• Document Management: Establish and maintain document control processes and systems to ensure the proper creation, review, approval, distribution, and archiving of PGA documents. Develop and implement document control procedures and guidelines.
• Document Control Systems: Utilize document management software or other electronic systems to manage and track PGA documents. Ensure proper version control, access rights, and security measures are in place. Provide training and support to users on document control systems.
• Document Creation and Review: Collaborate with PGA teams to create, format, and review documents, ensuring accuracy, consistency, and adherence to PGA standards. Coordinate the review and approval process, track changes, and ensure timely completion of document reviews.
• Document Distribution: Facilitate the distribution of documents to relevant stakeholders within the PGA, ensuring proper document naming conventions, file organization, and access controls. Maintain a central repository of PGA documents for easy retrieval.
• Document Change Control: Manage document change requests, ensuring proper documentation of changes, revision history, and approvals. Collaborate with stakeholders to communicate and implement approved document changes.
• Document Retrieval and Archiving: Establish and maintain an efficient document retrieval system, ensuring documents are easily accessible to authorized users. Archive outdated or obsolete documents in compliance with record retention policies.
• Quality Assurance: Perform regular quality checks on documents to ensure compliance with document control procedures, standards, and formatting requirements. Identify and resolve any inconsistencies or issues with document content or structure.
• Compliance and Auditing: Support compliance with relevant regulations, standards, and industry best practices. Collaborate with internal and external auditors to provide requested documentation and address document control-related inquiries.
• Training and Awareness: Conduct training sessions or provide guidance to PGA teams on document control procedures, standards, and best practices. Foster awareness and adherence to document control guidelines throughout the PGA.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

The AP Payments Processor is responsible for the timely, accurate, and thorough execution of payment processing and recording for in-scope Food Group entities in accordance with defined service level agreements (SLA) and key performance indicators (KPI).

Key duties and responsibilities:

● Processes high volume of incoming and outgoing payments accurately using various methods, such as credit/debit cards, electronic fund transfers (EFT), checks, and mobile payment platforms
● Enters payment details into the system accurately and verify the correctness of all transaction information, including account numbers, payment amounts, and payment dates
● Timely submits requests for funding to Treasury to cover payments
● Maintains detailed and organized records of all payment transactions, correspondence, and related documentation (e.g. OR). Ensure that records are updated in compliance with data privacy regulations
● Monitors payment transactions for signs of fraudulent activity and take appropriate actions to prevent unauthorized transactions. Collaborate with the security and risk management teams to mitigate potential risks
● Investigates and resolves any discrepancies or issues related to payments, such as mismatched amounts, incorrect account information, or failed transactions. Communicate with relevant parties to rectify problems promptly
● Adheres to relevant industry regulations and internal company policies governing payment processing, data privacy, and financial security. Stay updated on changes in regulations and industry best practices
● Provides assistance to customers and internal stakeholders regarding payment-related
inquiries, ensuring a positive and helpful interaction. Address concerns, answer questions, and guide users through payment processes
● Randomly audits proper matching of receipts with the payment posted
● Receives and deposits excess cash from cash advances and provides receipts to the employees
● Manages the revolving funds (peso and dollar) and petty cash funds issued to employees/custodians
● Coordinates with bank partners for different bank transactions such as Manual MC Request, Check Transfer/Cancellation/Pull-out, Accomplishment of Bank Application Forms, etc.
● Monitors issued checks and facilitates the crediting back of cash to bank account for those checks that went stale

• Technically adept and articulate on sharing  agronomic expertise for the success of growers
• Responsible for both assessment and planning of all BTL (below-the-line) activities aimed to support NK® corn hybrids
• Accountable for the effective and efficient execution of BTL activities to meet business goals in a specific territory
• Guides/mentors partner FPs (field promoters) on proper execution of all BTL activities
• Accountable for building a strong farmer database to support both current and future campaigns
• Must lead the selection and retention of key growers who can act as strong link between the company and other growers within a specific territory
• Must be highly capable on managing grower inquiries/complaints, turning them into growth drivers rather than field deterrents
• Must be capable on reading competitor strengths and weaknesses, current offerings and reports timely to Grower Success Manager and/or Marketing Effectiveness Manager
• Coordinates/collaborates with CSLs (Channel Success Leads) for priorities/goals alignment within a specific territory

• Technically adept and articulate on sharing  agronomic expertise for the success of growers
• Responsible for both assessment and planning of all BTL (below-the-line) activities aimed to support NK® corn hybrids
• Accountable for the effective and efficient execution of BTL activities to meet business goals in a specific territory
• Guides/mentors partner FPs (field promoters) on proper execution of all BTL activities
• Accountable for building a strong farmer database to support both current and future campaigns
• Must lead the selection and retention of key growers who can act as strong link between the company and other growers within a specific territory
• Must be highly capable on managing grower inquiries/complaints, turning them into growth drivers rather than field deterrents
• Must be capable on reading competitor strengths and weaknesses, current offerings and reports timely to Grower Success Manager and/or Marketing Effectiveness Manager
• Coordinates/collaborates with CSLs (Channel Success Leads) for priorities/goals alignment within a specific territory

As a Documentation Associate for the Planning, Governance and Analytics (PGA) SC Ph, your primary responsibility will be to manage and maintain all documentation related to PGA processes, projects, and initiatives. You will ensure the accuracy, integrity, and accessibility of documents, while adhering to established document control procedures and standards. This position requires strong organizational skills, attention to detail, and the ability to collaborate with stakeholders to effectively manage documentation within the PGA.

Key Duties and Responsibilities

• Document Management: Establish and maintain document control processes and systems to ensure the proper creation, review, approval, distribution, and archiving of PGA documents. Develop and implement document control procedures and guidelines.
• Document Control Systems: Utilize document management software or other electronic systems to manage and track PGA documents. Ensure proper version control, access rights, and security measures are in place. Provide training and support to users on document control systems.
• Document Creation and Review: Collaborate with PGA teams to create, format, and review documents, ensuring accuracy, consistency, and adherence to PGA standards. Coordinate the review and approval process, track changes, and ensure timely completion of document reviews.
• Document Distribution: Facilitate the distribution of documents to relevant stakeholders within the PGA, ensuring proper document naming conventions, file organization, and access controls. Maintain a central repository of PGA documents for easy retrieval.
• Document Change Control: Manage document change requests, ensuring proper documentation of changes, revision history, and approvals. Collaborate with stakeholders to communicate and implement approved document changes.
• Document Retrieval and Archiving: Establish and maintain an efficient document retrieval system, ensuring documents are easily accessible to authorized users. Archive outdated or obsolete documents in compliance with record retention policies.
• Quality Assurance: Perform regular quality checks on documents to ensure compliance with document control procedures, standards, and formatting requirements. Identify and resolve any inconsistencies or issues with document content or structure.
• Compliance and Auditing: Support compliance with relevant regulations, standards, and industry best practices. Collaborate with internal and external auditors to provide requested documentation and address document control-related inquiries.
• Training and Awareness: Conduct training sessions or provide guidance to PGA teams on document control procedures, standards, and best practices. Foster awareness and adherence to document control guidelines throughout the PGA.

The Supply Chain Planner for Raw Materials or Packmats position is responsible for planning all incoming raw materials’ (local and foreign) forecasting and reporting activities. He/She is directly responsible for ensuring processes are in place, optimize inventory level and cost to drive forecast accuracy and meet KPIs. He/She works closely with key stakeholders to ensure timely shipment and delivery of supplies versus planning. The Supply Chain Planner also performs reconciliation and reports any discrepancies. He/She participates in cross-functional team meetings.

DUTIES AND RESPONSIBILITIES:

Supply Chain Planner

• Ensure timely and accurate updating of MRP Relevant Set-up in SAP.
• Generate, update and analyze the daily, weekly and monthly planning reports
• Develop “buy quantities” at the item level based on demand forecasts, current inventory and safety stock position along with other market related factors. 
• Actively manage exceptions of “over” and “under” forecast versus consumption
• Prioritize inventory management activities utilizing and ABC raw materials stratification 
• Manage total inventory at the raw material item level to budgets on a monthly basis
• Support and manage production transitions at the raw material item level 
• Support monthly Supply Planning meetings (S&OP) and discuss short-term and long-term gaps and mitigation plans 
• Coordinate efforts with Logistics and Customer Service to ensure timely product deliveries 
• Develop trend reports, weekly, month over month and year over year, by raw material category and class 
• Prepare weekly and monthly key performance indicator reports
• Appropriately highlight forecast issues and risks to manager
• Develop and maintain strong system knowledge of company’s Oracle ERP, Ivalua Cloud applications 

Other Tasks

• Attends required employee meetings.
• Ensures compliance of food safety based on the standard requirement of 5S, HACCP/GMP & ISO.
• Performs related work and other items that may be requested from time to time.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

• Delivers advisor and leader training and development programs based on established company training path and guidelines.
• Monitors attendance, completion and governance of advisor and development programs based on established company training path.
• Monitors results of training programs based on previously agreed metrics, regularly updates and maintains training database, and submits reports to the Senior Manager.
• Provides feedback received from the field to the Senior Manager on how training requirements of the agency can be better served.
• Prepares monthly training schedule for the agencies in the assigned territory in coordination with region/territory Sales Management.
• Prepares the necessary training materials and logistics needed to deliver training programs.
• Performs other duties that may be assigned by the supervisor from time to time.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

The Warehouse Dispatch Officer is responsible for the general warehouse operations from receiving of goods, storage, internal movements, goods issuances, and loading/dispatch of finished goods ensuring timely, accurate, complete documentation and compliance to  Good Warehousing Policy, Procedures and Standards for safe and efficient warehousing operations.

He/She is responsible for ensuring accuracy, completeness and proper loading of goods onto trucks, or transportation vehicles. 

He/She ensures real-time, accurate and complete system recording of all inventory related  transactions.

1. Receiving at External Warehouse (Legaspi)

• Email Notice of  Vessel Completion of the External Warehouse to TBM

1. FG Loading Execution

• Plan door appointment
• Creation of Warehouse Task and Confirm Task
• Execute picking and Loading (add shipment details)
• Post Goods Issue and Printing of Delivery Receipt
• Checks completeness and accuracy of DR
• Escalate to Warehouse Supervisor if not able to PGI and/or Print of DR
• If system related issue, escalate to SD
• Validates and post Loading Damages
• Submit Dispatch Report

1. Charge to Cost Center

• Transfer the stocks to the requested area

1. Advance Stuffing

• Loading of the Stocks of the Advance Stuffing

1. Batch to Batch FG Dispatch (Work Around Process)

• Warehouse Dispatch to Endorse the Problematic OBD Batch to Warehouse Receiving
• Warehouse Dispatch to proceed PGI

1. Pre-Loading Activities

• Upon receipt of the Outbound Delivery Order or Loading picklist, Checker must review and validate the order details, stowage instructions, and the assigned vessel to use.
• Record the order details and other information needed in the spreadsheet electronic tally sheet.
• Review the vessel capacity vs total bags ordered to check on possible offloading of bags or for possible additional orders to maximize the vessel capacity.
• Once the assigned vessel is available and secured docking at Pilmico Ports (Old and New Ports), Checker will request from the Pest Controller and Engineering department for cargo vessel inspection.
• Conduct pre-loading inspection and pest control activities of the cargo vessel.
• If the result of inspection is not favorable, then pest controller or engineering personnel inform the Vessel Personnel and Checker of non-conformance and ensure that corrective action is being done prior loading.
• Confirm the result of inspection and affixes signature in the inspection checklist for acceptance and or for further cleaning or repair of the cargo vessel.
• Once accepted, prepare an issue to the Vessel Crew on the following documents as required by the Philippine Port of Authority (PPA). 1. Berthing Permit, 2. Wharfage Fee, 3. Copy of Bill of Lading.
• Communicate and arrange schedule of loading to TwinG and Jodin Supervisors to ensure the availability of resources (Stevedores, Forklift Operators, and Forklift units).

1. Loading Activities

• Process and create warehouse transactions in SAP system.
• Inputs reference in the SAP tile to review the transaction details and create warehouse task transactions.
• Check and review the product and quantity to be loaded in the loading ticket vs system. Sign the loading picklist and prepare a loading layout plan.
• Check the actual locations of products based on the suggested picking locations of the system and indicate the locations in loading picklist
• Provides loading instructions and product layout copy for picking reference of Forklift Operator and TwinG loading checker assist.
• Provide booking copy and stowage instruction to vessel chief mate and Loading Foreman for reference during loading execution.
• Loading of finished goods follows.
• Transfer of finished goods from warehouse storage bins to vessel GI zone staging area.
• Scan the pallet handling unit and the GI-Zone location to be able confirm the warehouse task using the RF scanner.
• Loading of finished goods in the vessel and piling of bags should be properly arranged and piled.
• If there are non-confirming products, ensure that the exact quantity and product shall be replaced. Non-conforming products should be summarized in the Finished Products Nonconforming Report at the end of shift or loading.
• If loading is not completed within the day, a partial loading report shall be submitted and reconciliation of ending balances and loaded bags should be conducted every end of shift. Reconciliation of ending balances should be acknowledged and signed by the following personnel. Checker, Vessel Checker/Chiefmate,  Loading Foreman, Vessel Loading Checker assist.
• Check and validate total number of bags loaded vs quantity confirmed in the system.
• If there are no discrepancies observed, update the vessel electronic file and provide a shift report. Otherwise, appropriate action shall be undertaken to resolve the discrepancies.
• Reports and loading documents are properly turnover and should have acceptance between outgoing and incoming vessel loading checkers.

1. Post Loading

• Ensures the vessel hatch cover is fully sealed after vessel loading completion.
• Validate and consolidate all loading damages from the start of loading until completion. All damages should properly recorded and suffice with Non-Conformity report forms.
• Transact Loading Damages  -Post Goods Movement & Maintain Outbound.
• Validate and review the physical ending balances vs loading layout and system records. Ending balance and system should be equal, otherwise appropriate action shall be undertaken to resolve the discrepancies. 
• Ensures that loading records are acknowledged and signed by the following personnels as proof and acceptance that loaded bags are complete based on the loading picklist provided. 1.Organic Loading Checker, 2.Vessel Checker,          3. Forklift Operator, 4. Vessel Checker Assist
• Post Goods Issue and Printing of Delivery Receipts
• Prepares and prints the following documents as required by PPA and customer.: 1. Wharfage, 2. Certificate of Analysis - if requested by customer, 3. ASF Certificate - if requested by a customer.
• Request from the Vessel Chief Mate the Bill of Lading. 
• Validate and review the BL and SOFT copies. Check the BL if the following details are correct based on the actual loaded bags.; Customer Name, SO Number,  Product Name,  Number of bags, Seal Numbers
• Collect all the vessel completion documents and submit them to the Warehouse Supervisor or Manager for the review and signature.
• Review and countersign the vessel completion documents.
• Secure duplicate copies of vessel completion documents.
• Vessel personnel secure copies and proceed to PPA for clearance.

1. Vessel Completion Reporting

• Send vessel completion reports. Attach the soft copies of vessel completion report with stowage plan and pictures.

1. Loading Damage

• Check the Physical vs Monitoring File on the declared loading damages.
• Check the System using Stock Multiple on the System
• Post Goods Movement the Unrestricted using Mvt 311 to RPMV and generate OBD 
• Maintain Outbound the generated OBD using Create Warehouse Task, Confirmed, Load and Post Goods Issue
• Check  and Validate the Items in the Stock Multiple (IM) and Warehouse Monitor (EWM)

1. Pollard Transfer to Toll Mill Cebu/Mega

• Performs loading of pollard into the van
• Posting issuance of outbound delivery document (PGI)
• Performs loading of pollard to the truck or vans

1. Return Material Authorization - with Physical Return

• Generate and email PRS with return reason and DR/SO/SI reference to Customer Complaints Representative upon receiving the Physical Items
• Transact the Returns Delivery in the Post goods Receipt
• Endorse for Quality Inspection on the Return Products for Assessment
• Input the Information on the Complaint Information Requirement Checklist File

1. Return Material Authorization - Undershipment

• Investigate the Undershipment
• System Reiving of the RMA

Bulk Deliveries FG

1. Monde Bulk Process

• Post Goods Issue the Delivery
• Prepare all documents needed; and Place the documents inside the vans 
• Dispatch the Container Van

1. Issues Encountered In the Process (If system related issue, escalate to SD)

• Raised Concern
• Resolution of the Concern
• Beyond Control raised to DXC

The Warehouse Associate is responsible for the general warehouse operations from receiving of goods, storage, internal movements, goods issuances, and loading/dispatch of finished goods ensuring timely, accurate, complete documentation and compliance to  Good Warehousing Policy, Procedures and Standards for safe and efficient warehousing operations.

He/She is responsible for ensuring accuracy, completeness and proper loading of goods onto trucks, or transportation vehicles. 

He/She ensures real-time, accurate and complete system recording of all inventory-related  transactions.

SAP - Related Tasks

1) Material Staging

• The Outbound Delivery will be processed in EWM and create a Warehouse Task to execute requests in the warehouse.
• Once the warehouse tasks are created, proceed to perform actual picking of materials
• Proceed in confirming the tasks (via Desktop/scanner). Once completed, picking status will be set as completed in the Outbound Delivery.
• Proceed in posting the Goods Issue for the Outbound Delivery in EWM. Outbound Delivery will be updated with corresponding material documents for stock transfer and materials will be physically moved to the production area. Inform Production that transfer is completed.

2) Finished Goods Receiving Process

• Validate if the assumed GR (which is done either by Shift or by brand) from Production is the same as the actual quantity received. Proceed Secure approval from Production Supervisor to adjust delivery quantity based on actual receipt if not Proceed with Goods Receipt in reference to Inbound Delivery. Transactions will be performed via scanner. Pre-defined HUs will be re-used for packing. Stocks received will be set as on-hold (for Quality Inspection). Create the necessary HU warehouse task for putaway
• Perform quantity adjustment in EWM
• Confirm the HU warehouse task in the destination bin

3) Submission of Progress Report

• End of Shift Submission of Report

4) Issues Encountered In the Process (If system related issue, escalate to SD)

• Raised Concern

5) Sales Order Booking Process

• Review Sales Order details and checks items availability

6) Internal Movement 

• Create Warehouse Task - Handling Unit and Input the Handling Unit No.and Input  the destination Bin
• Transfer the Physical Stock to the New Bin Location
• Confirm the Created warehouse task once transfer completed
• Check the handling unit via Warehouse Monitor

7) Batch to Batch FG Dispatch (Work Around Process)

•  Warehouse Receiving to check the Problematic OBD in the Maintain Outbound Delivery by Creating a Warehouse Task
• System checking on the stocks available in the Warehouse Monitor, Stock Multiple or Stock Overview and note the available batch under unrestricted
• Process to Create Posting changes and filter the item code and batch that needs to be change
• Input the Batch Code for the change and Create and Save
• Inform the Warehouse Dispatch on the Corrected Batch

8) Blocked to QA (Possible wrong declaration of Physical vs System)

• Transfer the Block Item to Quality - Post Goods Movement the incorrect item using Mvt 349 and generate OBD in the Maintain Posting Change
• Process to Create Posting changes and filter the item code and batch that needs to be change
• Complete the Maintain Posting Change with the OBD Generate by Creating Warehouse task and Confirming
• Create CRID in the Warehouse Monitor to Generate Quality Inspection
• Endorse the Production Code and Batch to QA for release
• Validate the reclassed item system vs physical

9) Unres to QA (Possible wrong declaration of Physical vs System)

• Transfer the Unres Item to Quality - Post Goods Movement the incorrect item using Mvt 322 and generate OBD in the Maintain Posting Change
• Process to Create Posting changes and filter the item code and batch that needs to be change
• Complete the Maintain Posting Change with the OBD Generate by Creating Warehouse task and Confirming
• Create CRID in the Warehouse Monitor to Generate Quality Inspection
• Endorse the Production Code and Batch to QA for blocked
• Validate the reclassed item system vs physical

10) Unres to Blocked (Stock Issue etc)

• Transfer the Unres Item to Blocked - Post Goods Movement the incorrect item using Mvt 344 and generate OBD in the Maintain Posting Change
• Process to Create Posting changes and filter the item code and batch that needs to be change
• Complete the Maintain Posting Change with the OBD Generate by Creating Warehouse task and Confirming
• Validate the reclassed item system vs physical

11) Block to Unres (Pollard Concern, RMA, ETC)

• Transfer the Blocked Item to Unres - Post Goods Movement the incorrect item using Mvt 343 and generate OBD in the Maintain Posting Change
• Process to Create Posting changes and filter the item code and batch that needs to be change
• Complete the Maintain Posting Change with the OBD Generate by Creating Warehouse task and Confirming
• Validate the reclassed item system vs physical

12) Reclass FG from Aging Material or No Taker 

• Endorse the item to QA
• Tagging on the Endorsed Reclassed item
• Create Process Order and Release the product in the manage process order
• Post goods movement the Process order to generate Inbound Delivery
• Maintain Inbound the IBD by create warehouse task and Confirmed
• Confirm the process order and teco the process order
• Endorse the Reclass item to QA for System Released
• Validate the reclassed item system vs physical

13) Finished Goods Receiving Process (Reversal)

• Validate the System Received Product Code, Quantity and Batch if not Inform QA to Block the incorrect Product Code, Quantity and Batch
• Transfer the Block Item to Quality - Post Goods Movement the incorrect item using Mvt 349 and generate OBD in the Maintain Posting Change
• Complete the Maintain Posting Change with the OBD Generate by Creating Warehouse task and Confirming
• Inform Production Supervisor on the Transfer to Quality
• Complete the Maintain Outbound process using the OBD by creating warehouse task, confirming, load and goods issue
• Check and Validate the Items reversed in the Stock Multiple (IM) and Warehouse Monitor (EWM)

14) Production Damage

• Check the Physical vs Monitoring File on the declared production damages
• Check the System using Stock Multiple if the following are Post Goods Movement the Unrestricted using Mvt 311 to RPMV, Post Goods Movement the Blocked using Mvt 325 to RPMV and Maintain Outbound the generated OBD using Create Warehouse Task, Confirmed, Load and Post Goods Issue
• Check  and Validate the Items in the Stock Multiple (IM) and Warehouse Monitor (EWM)
• Prepare the Damage Physical Items for Transfer to Warehouse 3 and tag the NCP
• Submission of NCP or RPM Report
• Reclass the RPM To Hard Fert or Soft Fert for Flour Mill Usage. 
• Prepare Turn Over Slip and Input the Material Document of the Unrestricted Converted NCP or RPM
• Physical Transfer to Flour Mill

15) Off-Grade 

• Segregate the Off-grade material and transfer to Warehouse 3
• Post Goods Movement the Unrestricted using Mvt 325 to RPMV and generate OBD
• Maintain Outbound the generated OBD using Create Warehouse Task, Confirmed, Load and Post Goods Issue
• Check  and Validate the Items in the Stock Multiple (IM) and Warehouse Monitor (EWM)
• Prepare the Damage Physical Items for Transfer to Warehouse 3 and tag the NCP
• Submission of NCP or RPM Report
• Reclass the RPM To Hard Fert or Soft Fert for Flour Mill Usage. 
• Prepare Turn Over Slip and Input the Material Document of the Unrestricted Converted NCP or RPM
• Physical Transfer to Flour Mill

16) Loading Damage

• Check  and Validate the Items in the Stock Multiple (IM) and Warehouse Monitor (EWM)
• Prepare the Damage Physical Items for Transfer to Warehouse 3 and tag the NCP
• Submission of NCP or RPM Report
• Reclass the RPM To Hard Fert or Soft Fert for Flour Mill Usage. Using Process Order 
• Prepare Turn Over Slip and Input the Material Document of the Unrestricted Converted NCP or RPM
• Physical Transfer to Flour Mill

17) Pollard Transfer to Feedmill

• Generate OBD from STO and submits to checker
• Performs loading of pollard to the truck
• Posting issuance of outbound delivery document (PGI). Please check system generated documented
• Transfer stocks to Feeds RM storage location

18) Return Material Authorization - with Physical Return

• Transfer the Return Products to Warehouse 3 and for Fumigation

19) Issues Encountered In the Process (If system related issue, escalate to SD)

• Raised Concern

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Responsibilities

• Respond to customer inquiries and provide support through chat
• Resolve customer issues and concerns in a timely manner
• Ensure customer satisfaction by delivering high-quality service
• Escalate complex issues to the appropriate department
• Maintain detailed and accurate records of customer interactions
• Stay updated on product knowledge and company policies
• Collaborate with team members to achieve performance targets

• High school graduate, college undergraduate, or college graduate
• Prior experience in chat or customer support is an advantage
• Good communication and typing skills
• Willingness to work in a fast-paced environment
• Ability to multitask and prioritize tasks effectively
• Flexibility to work in shifting schedules, including evenings, weekends, and holidays

• Salary plus high Incentives

• Paid training

• HMO benefits

• Government mandated benefits

• Paid leaves and many more

Material Receiving

1. Facilitates unloading & receiving of materials in the external warehouse.
2. Ensures that all unloaded materials are properly accounted with complete details as required: item code, quantity, lot number, expiration date, etc.
3. Reports any damages,  delivery discrepancy or any other issues upon receiving.
4. Maintains coordination & constant communication with the concerned teams under the Logistics & Supply Chain to properly monitor whereabouts of the deliveries & in-transit materials.
5. Ensures timely updating of the monitoring file for the received/unloaded materials.
6. Conducts proper tagging of stocks to indicate status of inventory.

Material Storage & Warehouse Management

1. Implements proper layout of the materials in the warehouse ensuring that piling/palletizing standards, correct distance between stocks & proper segregation of materials are observed at all times.
2. Ensures all materials stored are in the proper physical condition (no spillages, busted bags, etc.) & coordinates with Pest Control provider to properly manage the infestation in the warehouse.
3. Conducts regular inspection of materials to assure quality &good physical condition and reports all non-conforming items (damages, reject, expired, obsolete, items for disposal, etc.) to the concerned teams & follows through its proper disposition.
4. Follows Good Warehousing Practices, 5S/GMP standards & promotes Safety in the warehouse.
5. Coordinates with subcon agency supervisor/foreman to ensure proper execution of warehouse activities.

Material Dispatch/Issuance 

1. Coordinates & confirms the request for issuance/dispatch with the concerned teams & provides feedback on the status of the request.
2. Implements First-Expiry-First-Out (FEFO) and First-In-First-Out (FIFO) system for all material issuances.
3. Ensures accuracy on the actual dispatch based on the request & the details reflected in the records.
4. Executes proper documentation in the material issuances as required by the standard process & the stakeholders.

Inventory Management

1. Manage and maintain inventory records of all materials stored in the warehouse.
2. Ensure inventory accuracy by conducting regular physical inventory count or cycle count and participates in the regular inventory variance reconciliation.
3. Generates reports to monitor inventory management and convey results to management and ensure that operational goals are achieved.
4. Identify discrepancy in the inventory records and conduct analysis to determine the root cause of the error.
5. Ensure regular checking of the materials to assure quality and maintain good physical condition.

Food Safety:

1. Complies with quality, Halal, health and food safety policy, standards and regulations of the company.
2. Responsible for reporting problems related to Halal, food safety & quality management system to identified authorities.

Other Tasks:

1. Actively participate in all company programs and activities under quality improvement, safety & security, sustainability, corporate social responsibility,  risk management etc. 
2. Performs other tasks related to the job as may be assigned by the immediate superior.

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Responsibilities

• Provide technical support to customers via phone, email, and chat
• Diagnose and troubleshoot technical issues related to software, hardware, and network connectivity
• Assist customers in setting up and configuring their devices and software applications
• Record and document customer interactions and solutions in a clear and concise manner
• Collaborate with cross-functional teams to escalate and resolve complex technical issues
• Stay updated with the latest technological advancements and industry best practices
• Maintain a high level of professionalism and customer service while handling customer inquiries

• Proven experience in providing technical support or customer service in a fast-paced environment
• Excellent problem-solving and analytical skills
• Strong communication skills, both verbal and written
• Proficiency in using software applications and troubleshooting technical issues
• Ability to work in a team and independently
• Detail-oriented with strong organizational skills
• Ability to multitask and prioritize tasks effectively
• Flexibility to work in rotating shifts, including evenings and weekends

• Salary plus high Incentives

• Paid training

• HMO benefits

• Government mandated benefits

• Paid leaves and many more

Provide excellent customer service to existing clients answer customer support calls update client database whenever necessary

Promote other products & services whenever necessary

The Finished Goods Inventory Analyst is responsible for the proper recording and inventory accounting of commodity materials at Iligan plant and satellite warehouses.

She/He is also responsible for the loading and dispatch of FG Flour & SBF transactions ensuring on-time delivery, complete and accurate documentation.

EWM Module

4.3 FG Inbound Processing

4.3.4: Inbound Processing Customer Returns Process

1. Check materials and return documents (DR, Invoice, PRS). Check the RMA email thread.

2. Create Inbound delivery based on items actual received

3. Post goods receipt reference to inbound delivery document

4. create warehouse task and putaway to designated storage bin for customer returns

5. List of disposition after QA evaluation

Scrapping

4.6.2.5 Stock Transfer:EWM to IM Storage Location (Scrap)

2. 3.2.1 Core Inventory Management (BMC)

7.2 RPM Materials

4.6.2.1 Material to Material Transfer (RPM)

7.2 Finished Goods

6.3.4.2 QM in Sales Process (delivery inspection)

7. Process Starts when the outbound delivery is created from processes 3.2.3 Return To Supplier, 2.8 Stock Transfer, 7.1.6 Sell From Stock, 7.3.14 Made to Order, BP Docs Related to EAM or Manual request for GI. and This covers Batch and Non Batch Managed Materials

Note:

1. For consigned materials, execute transfer posting for consigned to own 4.6.2.9 Posting Change/Stock Status Change:Consignment to Owned Stocks

2. For manual GI, Requisition Slip (RS) is used as the request document.

Return Material Authorization (Flour)

Return Material Authorization - without Physical Return

1. Transact the Returns Delivery in the Post goods Receipt

2. Post Goods Movement - Blocked to Unrestricted (Posting Change) 343

3. Post Goods Issue the Delivery (Sloc 3020)

Return Material Authorization - Undershipment

1. Transact the Returns Delivery in the Post goods Receipt

2. Post Goods Movement - Blocked to Unrestricted (Posting Change) 343

3. Transact the Returns Delivery in the Post goods Receipt

4. Post Goods Movement - Blocked to Unrestricted (Posting Change) 343

5. Endorsed for variance adjustment at month end

Return Material Authorization - Overshipment

1. Create Freight Order on the Delivery

2. Post Goods Issue the Delivery (Sloc 3020)

3. Create Freight Order on the Delivery

4. Post Goods Issue the Delivery (Sloc 3020)

5. Endorsed for variance adjustment at month end

Return Material Authorization - Wrong Item Loaded/Wrong Booking

1. Transact the Returns Delivery in the Post goods Receipt

2. Post Goods Movement - Blocked to Unrestricted (Posting Change) 343

3. Post Goods Issue the Delivery (Sloc 3000)

4. Received return and provide PRS

5. Ask QA for Quality Checking

6. Transact the Returns Delivery in the Post goods Receipt

7. Post Goods Movement - Blocked to Unrestricted (Posting Change) 343

Issues Encountered In the Process (If system related issue, escalate to SD)

1. Raised Concern

Reclassing Process 

Reclassing Activity (Change Item) - Iligan/Cebu

1. Input for reclassing in the Log | Product Reclass Request

2. Log SAP go to Create Process Order and Release the Item

3. Transfer the Item for Reclassing to 3001

4. Confirm the Transfer Items (261)

5. Post Goods Receipt the Reclassed item with the same batch before (101) 

If EWM destination will be in 3000 or 3040

If IM destination will be in 3001, 3020 (for RMA), RPMV 

1. If EWM - Generate IBD and Confirmed in Maintain Inbound Delivery and Generate Material Document

If IM - Generate Material Document

1. Confirm and TECO Process Order

Issues Encountered In the Process (If system related issue, escalate to SD)

1. Raised Concern

4.6 FG Internal Movements

4.6.2.5 Stock Transfer:EWM to IM Storage Location-Direct Transfer

1. Create Outbound Delivery for EWM to IM Storage Location Transfer. (For external transfers, create Outbound Delivery with reference to email provided) This process is also applicable for 1-step and 2-step transfers and Sloc to Sloc and Plant to Plant transfers.

4.6.2.6 Stock Transfer: IM to EWM Storage Location-Direct Transfer

1. An inbound delivery will be automatically created upon posting of material document on the previous step.

2. Create Warehouse Task with reference to the Inbound Delivery that is automatically created

3. Putaway stocks in the destination bin

4. Confirm Warehouse Task

5. GR will be automatically posted for the inbound delivery upon confirmation of the warehouse task done on process step no. 5.

4.6.2.8 Stocks for Evaluation

1. Create Warehouse Task for stocks to be evaluated

2. Confirm Warehouse Task

3. Print Warehouse Document (Optional Step)

4. If stocks are to be set to Unrestricted status based on QM disposition, proceed to the next step. Otherwise, skip to process step no. 8

5. Stocks are now automatically set to Unrestricted status in EWM and ERP(via automatic material document posting) and the process is now completed.

6. Stocks are now automatically set to Blocked status in EWM and ERP(via automatic material document posting).

7. If stocks are for fumigation based on QM disposition, proceed to the next step. Otherwise, skip to process step no. 11

8. Warehouse Operative to perform stock fumigation. Proceed to process step no. 1

9. If stocks are classified as RPM for Material to Material transfer, proceed to the next step. Otherwise, skip to process step no. 13

10. Perform material to material transfer. Refer to BP 4.6.2.1 Material to Material Transfer and proceed to process step no. 12.2

11. Perform stock transfer from EWM to EWM storage location. Refer to 4.6.2.7 Posting Change/Stock Status Change: EWM to EWM Storage Location for continuation of the process

12. If stocks are to be returned to the supplier, proceed to the next step. Otherwise, skip to process step no. 15

13. Perform return of stocks to supplier. Refer to 3.2.3 Return to Supplier (BMK) Full/Partial Rejection for continuation of the process

14. Perform Sloc to Sloc transfer from EWM storage location going to IM storage location. Refer to 4.6.2.5 Stock Transfer: EWM to IM Storage Location.

15. Perform Scrapping. Refer to 3.2.1 Core Inventory Management (BMC) Scrapping for continuation of the process

RPM Flour

FG RPM Generation Recording and Reporting Process at Iligan Plant - Storage and Loading Damages

1. Validates errors and resolves issues, otherwise escalates to DXC. If resolved, notify concerned personnel

FG RPM Generation Recording and Reporting Process for Old Age and/or Infested FG

1. Validation of FG Ageing in Physical and System

2. If results, are for disposal/for immediate RPM, RED Tags will be placed on the affected item and shall be then immediately removed in the warehouse

3. Transfer FG RPM to RPM Virtual SLOC

4. Prepares MTS and tagging to FG RPM (physical) indicating that these FGs are already converted in SFG

5. Execute transfer of RPM - SFG to Inbound RPM area

6. Validates errors and resolves issues, otherwise escalates to DXC. If resolved, notify concerned personnel

FG RPM Generation Recording and Reporting Process for Production Rejects,

1. Validates errors and resolves issues, otherwise escalates to DXC. If resolved, notify concerned personnel

FG RPM Generation Recording and Reporting Process for FG Product Returns

1. FGI Specialist will process Delivery Returns and will be "goods receipt" on the original SLOC of Sales Invoice under Bin RETC-01

2. Validates errors and resolves issues, otherwise escalates to DXC. If resolved, notify concerned personnel

Monitoring and Reporting of RPM FG Generated and Converted to RPM SFG

1. Ensures that all FG RPM will be converted to RPM SFG at end of month

3.2.2 Physical Inventory - Cycle Counting (4LU)

Physical Inventory Creation (Drafted by Process Owners)

1. Prepare a recon file and send it to all stakeholders involved in the count & recon.

2. Reconcile the variances after comparing the physical & system balances. Prioritize items with large amounts (exceeding 1% of the monthly usage/dispatch).

3. Input the findings of the reconciliation as a recon item in the recon file.

4. Set a meeting with the Warehouse & Accounting team and present the final variance figures.

5. Once approved, proceed to create Physical Inventory Document (PID) based on the approved variance figure per SKU and location (SLoc).

FOOD SAFETY:

1. Complies with quality, Halal, health and food safety policy, standards and regulations of the company.
2. Responsible for reporting problems related to Halal, food safety & quality management system to identified authorities.

OTHER TASKS:

1. Actively participate in all company programs and activities under quality improvement, safety & security, sustainability, corporate social responsibility,  risk management etc. 
2. Performs other tasks related to the job as may be assigned by the immediate superior.

PROVIDE EXCELLENT CUSTOMER SERVICE TO EXISTING CLIENTS ANSWER CUSTOMER SUPPORT CALLS UPDATE CLIENT DATABASE WHENEVER NECESSARY PROMOTE OTHER PRODUCTS & SERVICES WHENEVER NECESSARY