The operations analyst is responsible for collection, organization, interpretation, analysis, scrubbing, documentation and dissemination of complex data sets. The candidate will provide analysis, will process and normalize the data to ensure data integrity and will create queries, views and reports.

 The operations analyst is responsible for collection, organization, interpretation, analysis, scrubbing, documentation and dissemination of complex data sets. The candidate will provide analysis, will process and normalize the data to ensure data integrity and will create queries, views and reports.

 The operations analyst is responsible for collection, organization, interpretation, analysis, scrubbing, documentation and dissemination of complex data sets. The candidate will provide analysis, will process and normalize the data to ensure data integrity and will create queries, views and reports.

Key Responsibilities: 

• Maintain accurate financial records, including accounts payable, accounts receivable, and general ledger management 
• Prepare financial statements and monthly reports for management review
• Ensure compliance with NYS and federal tax regulations and filing requirements
• Reconcile bank statements 
• Collaborate with external accountants and auditors for tax preparation and financial audits
• Preparing grant-funded projects expenses claim documentation and evidence
• Financial forecasting and planning
• Collaborating on the creation of costings for client and project proposals
• Implement and maintain internal accounting policies and procedures
• Collaborating with our engineering team to develop and improve internal tools and systems for automating tedious finance-related tasks

Dining staff members are responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring a positive dining experience for guests.

Start Your Career in Tech Sales: Account Manager

Are you ready to launch your career in a field that combines cutting-edge technology and relationship-building? Join our team as an Account Manager and help dental clinics and labs unlock the transformative power of digital dentistry.

What You’ll Do:

• Learn and grow: Gain deep insights into the latest trends in digital dentistry and sales strategies.
• Build connections: Work closely with our support and design teams to foster meaningful client relationships.
• Be a problem-solver: Help clients identify their needs and guide them in leveraging our solutions—design services, automation tools, software, and hardware.
• Make an impact: Contribute to sales growth, meet targets, and expand our presence in the digital dentistry world.

B2B Technical Solutions Specialist

As the Technical Solutions Specialist, you will focus on building strong long-lasting relationships by understanding our customer’s needs and providing innovative solutions to help them grow their business.

As part of a growing team, you will provide ongoing account management and technical support, with a positive can-do attitude. You will be the main point of contact for your portfolio of customers and you will know your clients’ business inside out. This position requires a driven and tech-savvy professional with great listening skills, a collaborative work ethic, exceptional problem-solving skills, and a willingness to roll up your sleeves up to get the job done.

Responsibilities

• Ensure customer satisfaction by providing world-class customer service at every touchpoint with our clients (phone, email, and live chat)
• Focus on ensuring clients get the most out of Evident’s products and services by conducting training via webinar as well as occasional onsite training.
• Handle complex technical questions in a timely/professional manner
• Provide Relay customer feedback on new products and services to business owners
• Report bugs/issues to software developers
• Proactively assess, clarify, and validate customer needs on an ongoing basis
• Drive customer satisfaction to increase adoption of different evident services

The successful candidate will join Visa’s Global Privacy Office as an Associate in the Global Privacy Strategy and Operations team. In this role, you will be interacting with Visa consumers as well as internal stakeholders, helping them to understand how Visa’s Global Privacy Office can support them to understand how Visa uses personal information

• Using Visa’s online Consumer Rights Portal, effectively and efficiently, plan and prioritize Data Subject Access cases to ensure that statutory deadlines are met.
• Correspond Engage with Visa consumers to better understand their requests ensuring that they get the resolution they are looking for.
• Collaborate with cross-functional teams, working with Visa business teams to ensure that Consumer requests actioned efficiently and appropriately.
• Work with Visa’s Digital Rights Management team to ensure that Subject Access requests are moved to Visa Business Technicians for fulfilment.
•  Work with key business stakeholders to help them understand the privacy program, directing them to subject matter experts where appropriate.
• Navigating Visa’s network of Data Protection Officers, escalate complex queries and complaints from Visa consumers.
•  Identify opportunities to improve operational process efficiencies and help to operationalize the improvements.
• Working with business analysists, support the Global Privacy Office metrics program by helping to produce and maintain accurate Data Subject Access request data.

The Subject Access process is global, and requests are received in a multitude of languages. The role will require that requests are translated so that they can be understood and actioned effectively. Tools will be provided to assist with this.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are looking for a qualified IT Application Support Engineer role to join our growing team. You will be responsible for assisting the team in providing key business application support to all levels of the business across the business in Australia and the Philippines. You will help the business solve its application and system issues. You should have a deep understanding of how the systems work and perform troubleshooting systems, responding to assistance requests and handling technical issues.

As an IT Applications Support Engineer, you will be responsible for:

• Manage CRM applications such as PipeDrive and Actionstep, focusing on user creation, policies, and configurations 
• Coordinate with various teams to complete projects, resolve issues, and develop solutions 
• M365 Administration  
• Handle user issues and requests using ServiceDesk and Jira 
• Document processes and solutions in Confluence 
• Support various applications used by the company, such as GOTO, Sophos, LastPass, and Typeform 
• Manage Azure services to an extent, including SharePoint, Exchange, Teams, and AzureAD 
• Troubleshoot issues related to email and document templates in Actionstep and PipeDrive 
• Create calculated merge fields for automation in Actionstep using PHP 
• Resolve automatic matter creation issues using Postman and TablePlus 
• Create, manage, and optimize automations using Zapier 
• Perform various tasks using PowerShell 

Qualifications

To succeed in this role, you must have experience in:

• At least 2-3 years of experience in managing and optimising Pipedrive CRM and Actionstep, focusing on efficient workflows and data integrity 
• Proficient in PHP, PowerShell, Python, and HTML for automation, integration, and custom development 
• Experienced in Microsoft Azure, managing resources, implementing security, and optimizing performance 
• Skilled in using Zapier and Make for automating workflows and streamlining processes 
• Proficient with Typeform and Gravity Forms for form design, data collection, and CRM integration 
• Proven successful experience in a first or second level IT support role providing service to a diverse range of technology users 
• Understanding of ITIL processes, focusing on incident management and service delivery 
• Experience in incident management processes, service restoration and problem resolution processes 
• Understanding of SDLC principles 
• Experience supporting business critical and customer facing Apps in the context of large corporate ICT applications and systems 
• Strong communication skills for providing effective technical assistance, both over the phone and in person. 
• Ability to create and deliver technical training that enables end users to be self-sufficient and delivering for our customers 
• Experience in working autonomously with a personal drive to meet deadlines 

WORKING LOCATION AND REQUIREMENTS

This role works in a HYBRID SETUP requiring on-site attendance once a month and in order to be considered for this opportunity you must be able to demonstrate your home working environment is as follows:

• conducive home office (free from noise and distraction)
• main internet: wired internet of at least 100mbps
• reliable back up internet: at least 20mbps speed

Key Responsibilities: 

• Lead the design, analysis, and development of complex mechanical systems and components from concept to manufacturing and scaling for novel robotics products

• Create innovative mechanical designs compliant with the ATEX, IECEx and NEC500 directives and related standards

• Motor requirements definition, motor(s) selection and sourcing

• Conduct research, testing, and prototyping to validate new mechanical engineering concepts and technologies

• Perform simulations to validate mechanical designs and provide clear reports and recommendations the rest of the team

• Ensure compliance with relevant industry standards, regulations, and safety protocols

• Create and maintain detailed documentation drawings and assembly instructions for designs

• Identify and implement mechanical design and manufacturing process improvements to enhance efficiency, productivity, and quality

• Identify and resolve technical issues and provide support for manufacturing and field service teams

• Work closely with engineers, product managers, and other stakeholders to deliver high-quality products

• Collaborate with cross-functional teams to ensure the successful integration of mechanical engineering solutions into our products and services

• Reviewing the work of and provide technical guidance and mentoring to junior engineers

• Manage multiple projects simultaneously, ensuring timely delivery and adherence to project specifications

• Contribute to the strategic planning and decision-making processes, driving the company's mechanical engineering agenda

• Keep up with the latest trends, tools, and technologies to continuously improve products and deliver cutting-edge solutions

A Training Specialist is a dynamic online facilitator responsible for conceptualizing and organizing training courses for Virtual Assistants to ensure that soft skills and product knowledge are learned prior to being paired with a client. The Training Specialist will lead all training classes and oversee the VAs learning progress through virtual activities such as virtual tests and class discussions.

TASKS:

• Deliver and manage online training classes
• Create learning materials, including video-based training materials
• Manage and prepare reports and class records
• Prepare pre-training needs

QUALIFICATIONS:

• Excellent English communication skills; both oral and verbal skills
• Excellent skills in Microsoft Office
• Highly organized
• Preferred training work experience: 2 years as Trainer or better

SYSTEM REQUIREMENTS:

• PRIMARY
• Computer Processor: Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher
• Computer Memory/RAM: 8.00 GB
• Computer Operating System: At least Windows 10/11 64-bit or macOS Ventura
• Headset: Any USB-type headset with noise-cancelling feature
• Camera: Capable of a clear and crisp video output
• BACK-UP
• Computer Processor: Intel Core i3-5000 (5th Gen or higher) or AMD Ryzen 3 with 8 Cores or higher (2015 or later)
• Computer Memory/RAM: 4.00 GB
• Computer Operating System: at least Windows 10/11 64-bit or macOS Ventura
• Headset: Any USB-type headset with noise-cancelling feature (Optional)

RATE AND REWARDS:

• Rate is as high as $850 (USD) monthly
• Employment Type: Independent contractor
• Free training
• Paid Time Offs
• HMO coverage
• Performance-Based Increase

The Active Directory Administrator/Officer ensures availability and reliability of in maintaining the stability and performance of our IT systems. You will be responsible for administration of Active Directory/Group Policy and maintaining the servers and related components to identify and resolve potential issues before they impact our productions. The accountability list specific to the individual will be provided by the hiring manager.

Responsibilities:

• Create/Delete, modify, and troubleshoot Group Policies
• The Active Directory / Group Policy Administrator will support the day-to-day operations of multiple Active Directory Environments, to include proper functioning of the systems, the health of multiple forests, view logs, and troubleshoot problems as they arise
• The Administrator will keep the Active Directory environment up to date with the latest Microsoft updates/patches.
• Fulfills work requests and resolves issues presented to the team through our corporate Service Desk Management tool for work prioritization and tracking.
• Identify and resolve incidents or problem within the target service level agreement (SLA)
• Assess risks and provide controls or mitigations to come up actions that will lower the possibility of operational disruption garnered from monitoring systems, operational incidents, and other sources.
• Reviews, identifies, and recommends enhancements to work processes, outputs and standard with other departments or sections within the group in accordance with best practices.
• Adhere to the organization, information technology, and Security policies and quality procedures.
• Monitors and ensures configuration items are updated.
• Adhere to change management process and procedures.
• Adhere to project timelines and ensure that statuses are up-to-date and executed and all processes required to complete tasks are followed correctly.
• Manage operations and assists on projects related to systems integration supporting IT Services.
• Consult and inform section/department manager regarding operational or project activities that requires attention such as incidents, needed resources, or information.
• Participates on disaster recovery or business continuity planning, testing and execution.
• Review, identify, and recommends processes with regards to disaster recovery or business continuity as part of the continuous improvement associated with planning, testing and execution.
• Maintains backups and access to IT services related components.
• Review, identify, and recommend processes with regards to COBIT framework as part of the continuous improvement associated with planning and execution.

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
• At least 4 years’ experience in an organization with a large level, 24x7, mission critical operations environment supporting enterprise systems.
• Able to troubleshoot complex Active Directory problems, develop effective solutions, and work with teams to implement remedies.
• Good verbal and written communication and listening skills; computer literate, detail oriented and meticulous, accounting-related technical skills and knowledge; basic program facilitation, presentation skills, knowledgeable in software development life cycle, knowledgeable in training needs analysis, conceptualizing training plan and assessment of training programs. Ensuring maximum efficiency, effectiveness, flexibility and responsiveness to the assessment, design and implementation.
• Self-motivated, multi-task oriented, high maturity level, physically and mentally healthy, above average work ethics
• Strong communication and teamwork abilities.

• Government Mandated Benefits
• HMO
• Leaves

Job Description:

As a Site Reliability Engineer (SRE) you will play a critical role in ensuring the reliability, scalability, and performance of our production systems. You will collaborate closely with software engineering and operations teams to build and maintain tools for automation, monitoring, and operations. Your expertise will be crucial in designing resilient and scalable architectures, optimizing application performance, and resolving complex technical issues to deliver a seamless user experience.

Responsibilities:

• Design, build, and maintain tools and frameworks for deployment, monitoring, and operations.
• Implement best practices in infrastructure security, scalability, and reliability.
• Collaborate with cross-functional teams to define and achieve Service Level Objectives (SLOs) and Service Level Indicators (SLIs).
• Perform system and application troubleshooting to resolve issues and ensure optimal performance.
• Design and implement automation strategies to streamline operations and reduce manual intervention.
• Participate in on-call rotation and respond to incidents to minimize downtime and impact on users.
• Conduct post-mortem analyses of incidents and implement measures to prevent recurrence.
• youContinuously evaluate and improve our systems and processes to enhance reliability and efficiency.
  

JOB REQUIREMENTS:

Requirements:

• Bachelor's degree in computer science, Engineering, or a related technical field, or equivalent practical experience.
• Proven experience in a Site Reliability Engineer or similar role, with a focus on designing and implementing scalable systems.
• Strong proficiency in programming languages, scripting and automation (Java, ReactJS, etc.).
• Experience with cloud platforms such as AWS, Azure, or GCP, and container orchestration tools like Kubernetes.
• Deep understanding of networking, system administration, Windows, and Linux/Unix-based environments.
• Excellent problem-solving skills and the ability to troubleshoot complex issues in distributed systems.
• Strong communication skills and the ability to work effectively in a collaborative team environment and to stakeholders

Preferred Qualifications:

• Master's degree in computer science, Engineering, or a related technical field.
• Certification in cloud platforms or DevOps methodologies (e.g., AWS Certified DevOps Engineer, Google Professional Cloud DevOps Engineer).
• Experience with CI/CD pipelines and configuration management tools (e.g., Ansible).
• Knowledge of monitoring and logging tools such as Prometheus, Grafana, ELK stack, etc. 5. Experience with Agile/Scrum methodologies and practices.

Rythmos DB, a sister company of M2.0 Communications and Media Meter, is a knowledge process outsourcing company that makes use of data, stories and software to help companies accelerate their growth in the international landscape. Our multidisciplinary professionals with over 15 years of experience equip our clients with a holistic approach to building relationships with their customers through their media analytics and reporting services. As a media analyst, you will generate media evaluation reports that enable clients to assess the overall effectiveness of their campaign strategies. You will also partake in making extensive use of qualitative and quantitative research tools including Meltwater, and Media Meter to capture offline and online news, as well as social media sentiment. The data is then used to support key insights that can help clients improve their marketing and communications campaigns.

Core responsibilities:

• Tracking news releases, broadcast coverage, and social media mentions on a daily basis using media intelligence and social listening tools

• Summarizing client stories and mentions, and determining whether they have a positive, negative, or neutral impact on clients

• Interpreting multiple media data and preparing reports in slide format

• Presenting data and insights to clients

• Collaborating with media monitoring partners to develop more effective tools for research and analysis

• Developing more effective reports that provide

Minimum Qualifications

• A degree or background in journalism, media studies, marketing, psychology, or similar fields

• Strong English communication skills

• Strong research and analytical skills

• Attention to detail

• Enjoys working with a team

Job Description

• Daily monitoring of IBM Tickets related to APIC
• L1 support for APIC Issues
• Deploy IBM APIconnect Software using Kubernetes
• Manage and Maintain IBM Apiconnect Software
• Manage IBM Cloud Platform and Services
• Creating Ubuntu Server environment using VMware ESXi
• Manage and Maintain IBM Servers in Vitro Data Center
• Manage VM ESXi Servers
• Deploy IBM Application using Red Hat Openshift and Kubernetes
• Experience with Containerization using Docker, OCP, and Kubernetes
• Applying the Agile and DevOps Methodology. Acting as DevOps Engineer
• To support the successful deployment, maintenance, development, integration, and use of the infrastructure environment and its services
• Provides input into and supports the execution of operations management, service management, environment management, security, and project management methodologies & processes, incident and change control processes, release management, testing, documentation development and maintenance, monitoring, data management, environment maintenance, solution enhancements, and solution development.
• Identifies, understands, and plans for organizational and human impacts of systems, and ensures business requirements are properly documented and integrated with existing processes, services, solutions, and skill sets.
• Develops, documents, and revises environment or solution operations procedures, tests, and quality standards and functions.
• Creates and updates communications and incident management activities to streamline ticket resolution.
• Assists or leads the troubleshooting and resolution of issues, such as application, data synchronization, system integration, and performance incidents.

Qualifications

• Bachelor's degree in computer science or engineering.
• Ability to understand and successfully employ networking, storage, operating system virtualization, and integration solutions and services, and utilize appropriate environments (e.g. Test, Staging, and Production) in support of assigned responsibilities.
• Ability to resolve technical problems and innovate more efficient use of IT resources.
• Knowledge in Kubernetes and Docker is a MUST
• Experience with AWS and on prem Virtualization
• Minimum 2 years of working experience as a DevOps Engineer

KingsIsle Entertainment, established in 2005, is a proven MMO hit-maker with 50+ million registered users across both of our MMO games with vibrant and strong communities.  Our award-winning game Wizard101 is currently in its 16th year and Pirate101 is in its 12th.  We attribute our success to great people, and we recognize the value of every team member.

The KingsIsle Web Team is a friendly and motivated group of builders, testers, and managers who put the quality of what we produce above all else. Experience taught us that high standards are better achieved through effective collaboration, knowledge duplication, and personal development. We make time for each team member to take courses and work on interest projects. The team reserves regular time slots to discuss successes and failures after each Sprint. The senior members are encouraged and empowered to mentor so our junior members often experience tremendous growth. We build enterprise web applications with proven success serving millions, and our continued quest for improvement drives increasing sophistication in test automation, performance/security monitoring, and agile product delivery.

About the role

You will work with a team of front/back-end developers and QA engineers on our application tech stack consisting of MySQL, Java, Hibernate, and JavaScript, and help to create a new, modern front-end stack. Understanding existing business requirements and maintaining the codebase is a major part of the job, and your role in our effort to innovate better solutions and architecture will no doubt be both challenging and rewarding. Modernizing the web front-end experience and technology is vital to the company's strategic goal for the foreseeable future. You will partner with your team and business stakeholders to write, refine, plan, and implement stories and deliver production-ready features. You'll provide expert opinions, perform code reviews, and help foster collaboration, growth, and creativity.

You Will

• Master and maintain the existing codebase
• Deliver quality solutions on point and on time
• Collaborate with back-end developers and UI/UX designers to improve usability
• Optimize the applications and art assets for maximum speed
• Sustain a high degree of unit test coverage
• Design features that work well with all screen sizes
• Partner with QA to clarify testing criteria and fix bugs
• Stay up-to-date on emerging technologies
• Be part of our "always learning, always respectful" team culture, and make it better!
• Have an important voice in solving real-world business and/or development problems.
• Work closely with game designers, marketing strategists, data analysts, and operations professionals.
• Be a key part of our web/platform team that serves millions of users in critical business and social capacities.
• Have access to tremendous experience and domain knowledge from the leadership team. They are great mentors.
• Be exposed to all aspects of development life, including design, implementation, project-leading, DevOps, QA, and automation.

• Experience developing with plain JavaScript
• Experience and good understanding of Angular and Strapi
• Experience with unit testing frameworks such as Jest, Jasmine, or similar
• Familiarity with browser testing and debugging
• Ability to create CSS, either handwritten or with preprocessors
• Ability to create, edit, and optimize raster and vector-based art
• Understanding of layout aesthetics
• An ability to perform well in a fast-paced environment
• Understanding of the entire web development life cycle
• Strong written and verbal communication skills

Bonus Skills & Experiences

• Developing high-traffic server products
• Ability to create wireframes in Figma
• Familiarity with any of these: Eclipse, JIRA, Confluence, Crucible, SVN, JMeter, web components, Typescript, Express
• Experience with other modern frameworks such as Vue or React
• Experience with the Agile development process
• Familiar with legacy front-end web techniques

• Dress comfortably! We keep things casual here, so you’re free to wear what feels right for you.
• Join a diverse, international team of colleagues from over 30 countries—where shared goals and a variety of perspectives make us stronger.
• Take on meaningful challenges that come with real responsibility and plenty of room to grow in our dynamic environment.
• Enjoy up to three extra days off each year with our Recharge & Wellness Days—time to rest, recharge, and take care of you!

As a Sr. QA Automation Engineer, your role is to help plan and implement manual and automated tests on our websites and software applications.

Responsibilities:  

• Working with developers and other members of the QA team to define and establish QA strategies and processes.  
• Planning, scheduling, and performing manual tests on the company’s websites and software applications.  
• Writing, maintaining, and executing well-developed and stable automated tests for both frontend and backend services.  
• Reporting on QA status, as appropriate, to keep project stakeholders informed on deliverables and timelines.   

• With at least 5+ years of experience in both manual and automation testing 
• development and execution of test plans and scenarios  
• experience in writing automated tests in Selenium, Cypress, and Appium, Robot Framework 
• testing complex GUIs, APIs, and platforms  
• source control management like Git, Bitbucket, etc.  

In addition, you must also have:  

• an eye for detail
• excellent writing and verbal communication skills
• vast knowledge in testing techniques to cover all possible corner cases for testing, verification and validation techniques 

At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub.

Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.

We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.

Essential Skills

• Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity
• Strong communication skills
• Strong problem solving and analytical skills
• Excellent problem-solving ability
• Would like to work as part of a self-organizing Scrum team in a scaled agile framework
• Must be a self-starter and loves to collaborate with the team and client

Job Summary

The role involves overseeing the development of application designs and programs with varying levels of complexity, ensuring that they align with approved business specifications, regulatory guidelines, and company standards. In addition to managing a small team of developers, they actively contribute to the development process themselves.

Responsibilities

• Responsible for communications and coordination with key project stakeholders
• Collaborates with the Business to provide design inputs and estimates in the preparation of requirements documents
• Documents system design and program specification in technical design documents
• Writes programs and codes based on approved solution plan documents
• Conducts unit testing on written codes to ensure program performance per design at the unit level
• Contributes to quality, process and continuous improvement activities across all tasks and deliverables
• Coordinates with vendors or conducts its own investigation and resolution of errors reported during SIT and UAT
• Performs the above function in compliance with software development lifecycle standards of the company

• Strong Understanding of project management methodologies, tools, and techniques
• Experience managing cross-functional teams and stakeholders including third-party vendors
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels
• Strong analytical skills with the ability to interpret data and make informed decisions
• Ability to analyze business processes and how they interface within the company infrastructure
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Experience with Agile project management methodologies

­­­­Subtitling Coordinator

General Summary:

Keywords Studios Los Angeles is a premier provider of multimedia content localization and audio production services. From its offices and beautiful on-site recording studio in the heart of Burbank, Keywords Studios Los Angeles collaborates with top-tier streaming platforms, broadcasters, content creators, publishers for the gaming and media & entertainment industries.

Specific responsibilities include, but are not limited to:

• Data entry into database. This may include resource entry, project entry, purchase orders, new and revised client specifications, etc.
• Prepare and send communications to internal departments and external resources regarding project specs, revisions, and approvals.
• Create, QC, Advise, Schedule, Deliver subtitling projects on an as-needed basis.
• Other duties as assigned.
• Qualifications
• 2 years of subtitling, dubbing post-production services, and related software tools experience preferred.
• Must have strong interpersonal skills.
• Must be highly organized and able to work in a fast-paced, large team environment.
• Individuals must also be able to work independently within their own process.
• Ability to multitask while completing tasks in a timely manner.
• Ability to follow detailed instructions and to document processes.
• A solid technical understanding of cloud-based subtitling tools is required.
• Fluency in a foreign language is a plus. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Extra allowance if work during European or LA Time Zone

Position Type :

Type Of Hire :

Education Desired :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

AECOM is seeking for O2C Associate, Billing to be based in Manila, Philippines

This role will be responsible for performing the end-to-end processes of billing which includes but not limited to invoice creation & credit note cancellation servicing at least one or more region.

• Perform end-to-end billing tasks in compliance with approved billing policies & procedures, accounting standards, SOX, internal controls and within the approved service level agreements.
• Assigned invoices may range from simple to moderately complex transactions.
• Update client billing information and instructions and billing rates.
• Gather and review backup documentations for billing purposes.
• Perform revenue recalculation steps in Oracle.
• Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately.
• Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads.
• Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution.
• Participate in governance meetings with Operations Team and/or clients.
• Perform multiple routine and/or simple ad hoc tasks assigned by the Billing Team Leader or Billing Manager.
• Address critical issues with the guidance of Team Leader within the prescribed turn-around time.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
• May be involved in selected transition-related activities such as desktop procedures creation.

Your key tasks

• Evaluate HR processes to identify opportunities for improvement, automation, and standardization across regions; collaborate with local HR teams to align global policies with regional needs
• Support in Global HR projects and initiatives:
  • Assist in the planning and execution of global HR projects, including HRIS implementation, policy rollouts, and process enhancements
  • Provide project management support, ensuring timely completion of milestones and effective collaboration across departments and regions
• Product ownership of global HR Solutions:
  • Manage and optimize the AskHR ticketing tool to ensure timely and efficient resolution of employee inquiries globally, while monitoring key HR metrics and providing regular reports on SLAs and process improvements
  • Oversee the HR SharePoint site, ensuring it is user-friendly, up-to-date, and an effective resource for employees worldwide
  • Work closely with HR and Corporate IT to implement updates and improvements to HR systems, ensuring they meet the needs of both global and local HR teams
• Partner with HR leadership to develop and implement communication strategies that ensure consistent messaging and support internal HR communications, such as newsletters and updates, to keep employees informed and engaged

This role is primarily responsible for performing cash flow tracking, forecasting reports, reconciliations, and processes in compliance to generally accepted accounting principles, finance policies and internal controls.

• Performs moderately complex volume of bank account platform administration and maintenance.
• Manage global netting and Intercompany debt.
• Maintain and update of bank mandates.
• Manage and administer of opening and closing of bank accounts.
• Perform integrated revenue and expense analyses and projections and may prepare related reports and presentations.
• Create and analyze periodic reports related to treasury activities.
• Ensure financial information has been recorded accurately.
• Prepare daily and monthly cashflow forecast and actual reports.
• Prepare and monitor factoring documentation.
• Manage bank bonds and guarantees.
• Prepare and maintain all relevant FX Hedge documentation and reports.
• Perform month-end book closing and reporting management for critical Treasury processes.
• Escalate issues and recommend resolutions to the Team Lead for timely. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.
• Contribute in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Participate in audit-related activities.Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

This role will primarily support the completion of month-end activities by preparing, analyzing, and reporting moderately complex financial transactions and information. This role will primarily support the completion of month-end activities by preparing, analyzing, and reporting moderately complex financial transactions and information.

• Ensure timely and accurate completion of journal entries, month end activities, and reports.
• Perform and review Zerorized AP entries to create vouchers for project codes.
• Create and review accruals and prepayments schedule.
• Review system generated reports to support the month end activities.
• Analyzes reports for trends, variances, and movements
• Conduct data gathering and investigation about financial transactions affecting the general ledger
• Provide information and supporting documentation required by audit queries
• Escalate issues and recommend resolutions to the Team Lead for timely. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.
• Contribute in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Participate in audit-related activities.
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

Job Summary: The Loan Settlement Analyst is responsible for supporting the loan closing process, ensuring all documentation is complete and accurate, and facilitating the efficient and timely closing of LMA and LSTA loans in European and North American Market. This role involves working closely with counterparties, loan agents and clients to ensure timely and accurate trade settlements mainly on S&P loan closing platform- ClearPar.

Key Responsibilities:

1. Loan Documentation:
   • Review loan closing documents (confirms/ transfer certificates, and funding memos) for accuracy and compliance with company policies and regulatory requirements.
   • Ensure all necessary documentation is reviewed for errors, missing, or incorrect information and fixed before the execution date.
   • Organize and maintain loan files, ensuring all documentation is filed correctly and promptly.
2. Communication and Coordination:
   • Communicate with Clients, Counterparties and Agents to gather necessary information and resolve any discrepancies that arise during the closing process
   • Provide status updates to relevant parties throughout the closing process and maintain and prepare a status report.
3. Compliance and Quality Control:
   • Verify that all loan conditions and stipulations are satisfied prior to closing.
   • Ensure client elections on AA and Loan Transfer Certificates are populated in line with requirements
   • Conduct quality control reviews of closing documents to identify and correct errors in time before execution.
4. Customer Service:
   • Provide excellent customer service to clients by addressing their questions and concerns promptly and professionally.
   • Assist clients with understanding the loan closing process and requirements.
   • Facilitate smooth and efficient loan closings, ensuring a positive experience for clients.
5. Administrative Support:
   • Assist with administrative tasks such as data entry, filing, and document management.
   • Support Senior Settlement Analysts and the Client Managers with special projects and tasks as needed.
   • Maintain up-to-date knowledge of loan products, services, and industry trends