Total 2,682 job vacancies in makati city national capital region

Octal Philippines Inc. is a leading IT solutions company seeking an experienced ReactJS Developer to join our team. As a ReactJS Developer, you will be responsible for developing web applications using the ReactJS framework. You will work closely with the design and development teams to create modern, responsive, and visually appealing user interfaces. This is an exciting opportunity to work on cutting-edge projects and contribute to the success of our company.

• Bachelor's degree in Computer Science or related field
• At least 2 years of experience in web development with a strong focus on ReactJS
• Proficiency in HTML, CSS, and JavaScript
• Strong knowledge of ReactJS and its core principles
• Experience with popular ReactJS libraries and frameworks
• Understanding of responsive web design
• Experience with version control systems, such as Git
• Knowledge of RESTful APIs and asynchronous request handling
• Strong problem-solving and debugging skills
• Ability to work collaboratively in a team environment
• Strong verbal and written communication skills

Apt Resources, a leading consultancy firm, is currently seeking a Research and Analysis Assistant to join our team. As a Research and Analysis Assistant, you will play a crucial role in providing support to our consultants by conducting research, analyzing data, and preparing reports. This position requires strong research and analytical skills, attention to detail, and the ability to work in a fast-paced environment.

Responsibilities:

• Conducting research on specific industries, markets, and trends to gather relevant data and information.
• Collecting, cleaning, and organizing data from various sources.
• Performing quantitative and qualitative analysis on data and providing insights.
• Preparing reports and presentations based on research findings.
• Assisting consultants in project coordination and management.
• Monitoring and tracking industry news and competitor activities.
• Maintaining accurate records and databases of research materials.
• Supporting the team in any other research and analysis-related tasks.

• Bachelor's degree in Business, Economics, Statistics, or a related field.
• Strong research and analytical skills.
• Proficiency in using research tools and databases.
• Excellent organizational and time management skills.
• Attention to detail and accuracy in work.
• Effective written and verbal communication skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• Experience in a research or analysis role is a plus.

TBD

About BSA Solutions

We are a talent outsourcing company with offices in the Philippines and Malaysia. We guide, inspire and empower young talents to be the heroes that drive business growth. We are more than just a workplace. We are a family. We create a satisfying work environment, one that you'll look forward to coming to every day. A place where the best and brightest minds meet to build a community of successful companies.

About the Role

We are seeking a highly organized and analytical HR Generalist with a minimum of 5 years of experience to contribute significantly to our HR function. The ideal candidate will be a strategic thinker with a strong foundation in HR processes, documentation, and data analysis. This role requires a deep understanding of HRIS systems, proficiency in Excel, and a strong connection with government agencies such as SSS and Pag-ibig.

What's in it for you?  

• Full-time, permanent position with a day-shift schedule so you can maintain a healthy work-life balance.  
• Office-based in vibrant Cebu City, offering a modern collaborative work environment.  
• Opportunity to work with cutting-edge financial tools and systems, enhancing your skills and expertise.  
• Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents.  
• Grow and develop your career with us through our technical and professional development programs.  
• Competitive Salary Package (between 35K – 40K) + generous benefits + personalized learning and development. 

Responsibilities:

• HR Process and Documentation:
• Develop, implement, and maintain efficient HR processes, policies, and procedures.
• Ensure compliance with labor laws and regulations.
• Prepare and maintain accurate and up-to-date employee records and documentation.
• HRIS Management:
• Manage and optimize the HRIS system, including data entry, updates, and reporting.
• Design and implement workflows to streamline HR processes.
• Extract and analyze HR data to generate reports and insights.
• Data Analysis and Reporting:
• Utilize advanced Excel skills to analyze HR data, identify trends, and generate meaningful reports.
• Provide data-driven insights to support strategic decision-making.
• Develop and maintain HR metrics and key performance indicators (KPIs).
• Compensation and Benefits:
• Conduct salary benchmarking to ensure competitive compensation packages.
• Develop and implement innovative employee benefit programs.
• Administer compensation and benefits programs, including enrollment, changes, and communication.
• Government Agency Relations:
• Maintain strong relationships with SSS and Pag-ibig.
• Ensure timely and accurate submission of employee contributions and reports.
• Stay updated on government regulations and compliance requirements.
• Other HR Functions:
• Provide support to employees on various HR-related matters.
• Assist with recruitment, onboarding, and offboarding processes.
• Participate in HR projects and initiatives

• Bachelor's degree in Human Resources Management or related field
• Minimum of 5 years of experience in HR generalist role
• Strong proficiency in Microsoft Excel, including data analysis and reporting
• Experience in HRIS systems and workflow setup
• In-depth knowledge of labor laws and regulations
• Excellent organizational, communication, and interpersonal skills
• Ability to work independently and as part of a team

Preferred Qualifications:

• Master's degree in Human Resources or related field
• Experience in a fast-paced and dynamic environment
• Certifications in HR or related fields

BSA Solutions, Inc. emphasizes in:

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law.
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs.
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success.
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness.
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities.
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life.
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development.
• Encourages you to appreciate each moment and find balance in your lives, being fully present, cultivating mindfulness, and finding joy in the present.
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness.

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!

Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

Responsibilities:

• Assist with general administrative duties such as filing, data entry, and document management
• Schedule and coordinate meetings, appointments, and events
• Prepare and edit documents, reports, and presentations
• Handle confidential information with discretion and professionalism
• Perform other duties as assigned
  
  Note: Potential for endorsement to Human Resources or Training teams based on performance and interest.
  
  Core Perks and Benefits:

• Daily Allowance of Php 200
• Free Shuttle Service
• Free Lunch
• Weekly Treats

Check our website to see more:
https://thebackroomop.com/

And our Facebook page if you want more:
https://www.facebook.com/TheBackRoomOP

And here's the link to our Glassdoor page, where you can see what our team members have to say about us:
https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere.  This is our global vision and the common purpose that unites the entire Visa team.
Visa Corporate IT (CIT) group has embarked on a major transformation journey. We are transforming ourselves into a true engineering organization where we put customer experience first. With this in mind, we are consolidating our Level 1 support teams across Corporate IT into a single organization and rethinking the way we provide Level 1 support to all end users.  As a member of the End User Support Help Desk team, the Associate Help Desk Analyst will be responsible for providing exceptional end user experience while providing support for IT services and apps. 
Reports to:  IT Service Desk Team Lead
Responsibilities:

•    Ensures customer satisfaction by providing timely response and resolution to contacts made to the Service Desk from different support channels.   
•    Ensures that contacts are logged with complete information into the ticketing tool and assigned with appropriate category and priority.
•    Performs diagnosis using documented procedures, troubleshooting techniques and approved tools.
•    Keeps customers proactively updated on the status of their tickets.
•    Assigns tickets - that are not resolvable by the Service Desk - to the correct resolver groups or vendors.
•    Notify management about reported - or potential - Major Incidents.
•    Confirms customer satisfaction before closing a ticket.
•    Continuously learn and train about new technologies and products supported by the Service Desk.
•    Contribute to activities that keep knowledge base articles up to date.
•    Meet and exceed individual performance goals.
•    Participate on Problem Management activities and Continual Service Improvement projects
•    Serves as a deputy to the Team Lead and helps conduct team huddles
•    Position is required to work various time zones, in support of 24x7x365 support requirements

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are the Employee Enablement Solutions Team (EES) in Corporate IT, where we champion the technology needs of our Visa colleagues. Our mission is to drive exceptional quality, effectiveness, and efficiency of services to our users and business functions. Our vision is to evolve faster than the challenges, fill gaps that are yet unknown, and not only see around walls but knock them down. We have an exciting new position for a Sr. Organizational Change Manager.   

We are seeking a hands-on Sr. Organizational Change Manager with a passion for precision, curiosity, and quality, focused to lead a team of change management analysts. This role focuses on driving end-user adoption, advocacy, education, and satisfaction. The ideal candidate will understand our users’ needs and possess the imagination, skill, and persuasive techniques to support our dynamic workforce. Responsibilities include leading key projects and translating complex concepts into simple, compelling designs. Strong communication and writing skills, along with moderate technical abilities, are essential.

Essential Functions

The candidate will manage complex technology projects and lead a team of change management analysts and associates to deliver high-quality change management solutions. You will be responsible for managing the people side of change, including stakeholder engagement, communication, training, and adoption.

Responsibilities also include:

• Develop and implement change management strategies and plans for technology projects, aligned with the project objectives and business goals.
• Conduct change impact assessments, stakeholder analysis, and readiness assessments to identify the change needs and risks.
• Design and execute communication, training, and coaching plans to prepare and support the end-users for the change.
• Monitor and measure the effectiveness and outcomes of the change management activities, and adjust the plans as needed.
• Manage the change management schedule and resources, and report on the progress and status of the change management deliverables.
• Lead, coach, and develop a team of organizational change management analysts, and provide them with guidance and feedback.
• Collaborate and coordinate with the project managers, sponsors, and other key stakeholders to ensure alignment and integration of the change management and project management activities.
• Build and maintain strong relationships with the business leaders, end-users, and other stakeholders, and act as a trusted advisor and change agent.
• Work with virtual teams located in different time zones and with differing cultures
• Represent the EES team and be a strong, vocal customer/user advocate

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The standard working hours for this role currently are from 5:00 pm to 2:00 am, local Manila time. When the work necessitates it, you may be required to work outside of the prescribed work hours.  Visa reserves the right to adjust the standard working hours in future based on the business requirements

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

Accountable for Advertising (Offline and Display Banners):

• Ensure the development and successful implementation of advertising campaigns as per the commercial calendar and any other locally relevant opportunities in addition to the commercial calendar.
• Final approver for all country media plans and marketing communication work. • Work closely with other SO functions and Markets in the development of each launch/campaign.
• Secure that the overall advertising budget for the country is achieved and ensure appropriate evaluation to measure tangible metrics associated with budget and performance that delivers on marketing investments.
• Responsible for creative and media agencies country level briefing, relationship management, delivery and reporting. Understand the differences in channel mix to provide better brand engagement.

Accountable for (Commercial) Public Relations: 

• Lead the development of PR strategy that supports the overall communication strategy direction and oversee that all country PR actions (e.g. interviews, media launches, press conference, etc) are implemented successfully.
• Manage PR agency, their KPIs and deliverables. Secure brand leadership in media value and share of voice results in country PR.
• In situations where the IKEA brand is involved in negative media attention, assist the work done within IKEA in the country team to secure that all media coverage is managed to protect the IKEA brand and reputation.
• Support corporate communications in the execution of crisis plans in the country (including products that are of fault and might cause damage to customers, incidents where a product has caused damage to customers, etc.).

Accountable for a successful catalogue/brochure production & distribution:

• Oversee the development, execution and final completion of catalogue for the country, including surveys/research, mailing services, etc.
• Plan and ensure implementation of the country distribution strategy is completed successfully

Responsible for the development of Loyalty Communications and programme updates

• Manage the development of loyalty communications calendar/brief as a base, to develop communications materials for IKEA FAMILY and småles members.
• Ensure red thread with the communication platforms (e.g. Ads, Digital, etc.) in line with launch and campaign themes.
• Manage and ensure that IKEA FAMILY and Smales strategy are supported with communications that helps strengthen members’ affinity to the IKEA brand and drive further member engagement.
• Monitor the Loyalty programme is running smoothly for the country, e.g. systems fixes up to date, CRM system supports running business, merchandise and comms for Smales are attractive, etc.

Responsible for External Partner Collaborations and Loyalty Programme Partnerships:

• Lead, review and approve collaboration initiatives to include sponsorship and promotions (except those that overlaps into Sustainability department’s jurisdiction, such as donations and charities).
• Negotiate with partners for win-win collaboration for both commercial goals and for the purpose of enhancing the IKEA brand.
• Lead and liaise with relevant interval stakeholders such as the marketing team, Sales, Com-in, stores or sustainability if the collaboration involves them.

Responsible for other tasks including Market Intelligence coordination, Budgets, etc.

• Main co-ordinator of Market Intelligence research initiated by Systems on country level. Thereafter, to work closely with Local Marketing and Communications Manager to maximise opportunities at the PMA level as needed to externally communicate commercial offers and activities in the market.
• Responsible for accurate budgeting and monthly/annual tracking of expenditure, marketing theme booklet development and updates, post mortem reports, and priorities to the various commercial goals against visitor and sales targets and objectives.
• Working through SO functions, responsible for strategizing, coordination, creation, management and execution of the country commercial calendar.
• Secure consolidated post mortem documents from various agencies for campaigns and update on country marketing post mortem reports to commercial activities team.
• Work on other tasks and projects as assigned that will contribute to the development of IKEA retail operations (i.e. global, regional, country or local initiatives).

STAFF ASSISTANT

• Responsible for providing administrative and logistical support to the Division Manager in her day-to-day activities and to the division in general on the daily administrative and operational requirements. Also, responsible for controlling documents related to the division’s QMS. Schedules and monitors the utilization of the division-assigned vehicle. Monitors and/or processes division staff documents and requests (like requests for payment, leave applications, purchase orders and requisitions, airline tickets and bookings, etc.) within the division or with the other divisions. Handles divisional account receivables, which includes sending the statement of account/invoice to client companies, following up clients, scheduling collections, and coordinating collection with appropriate collectors/messengers. Requests for and maintains the division’s office supplies.

OPERATIONS COORDINATOR

• Responsible for over-all coordination of the certification process of client companies in support to the division in the area of documents, materials, package and invoice preparation and file/database maintenance. Identify and plan all activities - audits, and any other activities, that are due for scheduling across all sectors of the division.

The Junior IT Governance, Risk, and Compliance (GRC) updates and maintains control matrices and provides recommendations for management’s consideration. This position takes a lead role in ensuring  compliance with company internal controls, regulatory, ITGC and information security policies and procedures. The incumbent works with SaaS owners, legal and regulatory team, CorpIT team, Security Engineering team, external audit firms, and regulatory agencies to provide supportive documentation as applicable.

Responsibilities:

• Attend to audit compliance gaps, continuously monitor controls and co-own as necessary key SaaS

• Check alignment of ITGC policies with key SaaS and attend to any control deficiencies

• Collaborate with different SaaS owners and perform periodic compliance assessments of key SaaS

• Collaborate effectively with various departments across the organization, including business units, Corp IT, Security Engg, Legal, and Finance.

• Perform internal audits and assessments to evaluate the effectiveness of controls, identify opportunities for remediation and ensure internal audit results are re-usable for any external audits

• Proficiency in conducting third-party risk assessments, encompassing vendor collaboration, identification of issues, and formulation of actionable recommendations.

• Own and manage communication, updates, submissions and remediation for all external audits

• Propose, defend and implement GRC tools and systems to support risk management activities and facilitate automated compliance monitoring

• Development and implementation of GRC process, standards, reporting metrics, dashboards and evidence artifacts to ensure compliance with regulatory requirements and industry best practices.

• Development and delivery of training programs to raise awareness and promote a culture of governance, risk management and compliance within the organization

• Stay informed about emerging trends and developments in GRC practices, regulations, and technology solutions to contribute to continuous improvement initiatives

We are seeking a highly skilled and experienced Java Developer to join our dynamic team. The ideal candidate will have a strong background in Java development support and maintenance, with expertise in Spring Boot, Docker, and AWS technologies. 

• Production support and maintenance of high-quality software solutions using Java, Spring Boot, Docker, and AWS technologies.
• These are NOT feature development positions.
• Performance engineering related tasks (jmeter + performance analysis)
• Release support. 
• There are some bug fixing implementation tasks, but most of the daily work is related to: Incident management, Troubleshooting, Production support, Release preparation and management, Performance, Monitoring, Alerting, etc
• Collaborate with cross-functional teams to gather and analyze requirements, and translate them into technical specifications and implementation plans.
• Implement scalable, reliable, and secure backend systems and APIs.
• Write clean, maintainable, and efficient code, adhering to best practices and coding standards.
• Perform code reviews to ensure code quality, consistency, and adherence to design principles.
• Troubleshoot and debug complex issues, and implement effective solutions in a timely manner.
• Stay updated on emerging technologies and trends, and evaluate their potential impact on our systems and processes.
• Mentor and provide guidance to junior team members, and actively contribute to their professional development.

Accounting Intern is assigned to the following tasks: 

• Inventory Count & Reconciliation
• Account Analysis
• Costing
• Preparation of Dashboards and Presentation Materials
• Landed Costing

We are seeking a talented Senior Site Reliability Engineer to join our team. In this role, you will be instrumental in designing, implementing, and managing our cloud infrastructure on AWS. You will leverage your expertise in Kubernetes to ensure optimal performance and reliability while driving innovation through automation and SRE best practices.

Responsibilities:

• Architect, implement, and manage highly available, scalable, and secure cloud infrastructure on AWS
• Design and implement robust Kubernetes clusters to support critical applications
• Develop and implement comprehensive monitoring solutions using Grafana to proactively identify and resolve system issues
• Lead incident response efforts, conducting thorough root cause analysis and implementing preventive measures
• Provide on-call support to maintain system uptime and health
• Drive the adoption of SRE best practices, including capacity planning, performance tuning, and automation
• Collaborate with development teams to optimize system performance and reliability

• Operation of kitchen equipment, air-con system, building automation, fire protection system, electrical panel, plumbing equipment, boiler, heater and related sub-system to run the Hotels’ operation. 

• Responsible for preventive maintenance, breakdown repair and constructive work. 

• Responsible for capital upgrading, minor project upgrading of equipment and alteration to the system.  

• Propose and recommend upgrading, improvement work and energy saving project. 

• Conduct safety inspection of kitchen, public area, guest room, stores and follow-up all related works. 

• Carry out generator testing, lift homing test and fire alarm test. 

• Liaise with users and operating departments for shutdown and servicing. 

• Carry out any other duties as and when assigned by the Management of the Hotel and department.

• Work with professional Engineer, Designer, Consultant, Architect and Contractor on upgrading project and temporary supply for exhibitions and conventions. 

• Assist Technicians to carry out repair work. 

• Supervise Contractor’s work; hold regular meetings to ensure quality standard is maintained and to meet deadline. 

As a Hygiene Manager, you will be in charge of maintaining and upgrading sanitation and hygiene standards to ensure that all food given to guests and staff is free of microbiological, chemical, and physical contamination and that all work environments meet mandated Hygiene and Sanitation levels.

• Propose and maintain minimum requirements in all workspaces, stores, receiving, and waste disposal areas to ensure that needed hygiene standards are adhered to at all times.
• Responsible for the effective and efficient maintenance of documents related to the Hotel's sanitation and hygiene efforts/program.
• Continually liaises with external agencies (labs, government agencies etc.) on sanitary matters
• To manage the segregation, storage and timely removal of all waste – recycles, hazardous and confidential waste streams
• Sensitize the team on all Accor hygiene standards
• Conducts regular inspection of food receiving, preparation, storage and service areas to identify and correct any food safety and hygiene issues  
• Carry out internal food safety audits, reports all findings and follow up actions to be taken to ensure closure of issues
• Continuously monitor, evaluate, and improve the policies and procedures of the food safety management system
• Ensures that all hygiene monitoring records are completed by the food handlers as required by the corporate standards
• Ensures that appropriate food sampling and swabbing are undertaken at the required frequency
• Conducts supplier audits, meetings and trainings on a regular basis in coordination with Purchasing, Cost Control, Culinary and F&B
• Liaise with all external food safety / HACCP auditors to ensure that all audit logistics and requirements are satisfied
• Liaise with the chemical services provider to ensure that safe chemical handling and breakage control, cleaning & sanitation procedures are effectively implemented 
• Liaise with the laboratory services provider to ensure that all mandatory food, water, ice, and swab testing are conducted as per agreed schedule

The Assistant Outlet Manager will liaise between multiple food and beverage venues to ensure the success of every guest experience – and model exceptional service and leadership skills among your team.

Responsibilities:          

• Consistently offer professional, friendly and engaging service
• Lead the F&B Outlets team in all aspects of the department and ensure service standards are followed
• Handle guest concerns and react quickly and professionally
• To assist in recruiting and training all Outlet Colleagues
• Balance operational, administrative and Colleague needs
• Attend regularly scheduled departmental meetings
• Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
• Have full knowledge of all Outlet menus
• Assist in managing the departmental budget
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

• Ensures guests are well looked after, from the moment they arrive to the time they leave.
• Enquires whether guests are satisfied throughout the meal.
• Offers attentive service to guests, adapting to any constraint.
• Establishes good relations with guests, offering advice and fostering customer loyalty.
• Promotes the F&B offers of the hotel.
• Organizes the work for the team, including the need to multi-skill in employees' job requirements.
• Ensures the point of sale is prepared to a high standard.
• Takes the global level of activity into account when managing the flow of guests, placement at tables and reservations.
• Ensures the equipment used remains in good condition.
• Develop and manage the restaurant's budget, including revenue and expenses.
• Control costs, such as food and labor costs, to maximize profitability.
• Prepare and analyze financial reports, such as profit and loss statements.
• Implement pricing strategies and promotions to increase sales.

• Creates customer invoices in accordance to client’s contracts/SOWs 

• Monitors project status and updates project backlog report. 

• Updates project resources list,  reviews/monitors resources’  timesheets and tracks resources utilization tracking. 

• Send Statement of Accounts/ Payment Reminders to customers  

• Monitors Customers’ Aging Report, ensures correctness of each customer accounts  and ensures timely payment of customers. 

• Liaise with customers on matters related to billing and collection. 

• Ensures timely execution of month-end closing tasks 

• Performs related tasks as assigned by your manager 

Responsibilities:

• Responsible for the preparation and timely submission of management reports including reviews and analysis.
• Extensive knowledge of Billing in a shared service setting, Accounts Receivable process and Payroll preferably within BPO setting
• Reviews, prepares, and posts journal vouchers related to payroll, AR and collections and ensures related party transactions are reconciled.
• Oversee client’s account reconciliation, revenue, cost allocations and monthly accruals.
• Comprehensive knowledge of regulatory reports and compliance with BIR and DOLE.

• Maintains payroll information by designing process, procedures and systems, directing the collection of data, calculation of statutory deductions.
• Maintaining payroll information data entry, collate and review payroll inputs and review calculation
• Assist with handling employee queries regarding payroll and other related matters
• Preparing reports that include summaries of earnings, tax deductions, leaves and non-taxable wages (payroll register).
• Contributes to team effort by accomplishing related results as needed, especially those that relates to audit and closing of books.
• Assist with other duties as required.

We are seeking an experienced AWS DevOps Engineer to join our team. This role is focused on providing advanced technical support, incident resolution, and execution of programmed tasks such as deployments. The ideal candidate will have a strong foundation in DevOps principles, coupled with deep expertise in cloud technologies, containerization, and automation.

Responsibilities

• Provide L3 support, including incident resolution, scheduled deployments, and other operational tasks
• Manage and maintain AWS infrastructure (IAM, S3, EC2, ECS, R53, Logs)
• Design, implement, and manage containerized applications using Docker, ECS, and Helm
• Administer Kubernetes clusters using Rancher and kubectl
• Configure and manage CDNs (Akamai, Cloudfront)
• Implement infrastructure as code solutions using Terraform
• Manage SSL certificates across various platforms (Linux, Windows, F5)
• Troubleshoot network issues and optimize network performance
• Develop and implement automation scripts and procedures
• Administer Windows servers and manage version control systems (GitHub, GitLab)

THIS ROLE IS ONLY APPLICABLE FOR CANDIDATES PERMANENTLY RESIDING IN THE PHILIPPINES

The Application Support Analyst Level is responsible to operational support and management of various business applications across the enterprise.

This role will be responsible for monitoring, troubleshooting, upgrading and implementing carious software application for a thriving reinsurance company. This position will work in concert with IT team to ensure all applications are operating and running properly and serving the need of the business.

This role will need flexible work shift options to support teams in US, Bermuda, and Europe.

• Provide technical support on all internal and external applications.
• Ability to troubleshoot complex software related issues and resolve issues in a timely and efficient manner.
• Analyze, resolve and/or accurately reassign IT related problems and issues.
• Work cross-functionally on software implementation, upgrade, and change order projects.

Document tasks/activities within the ITSM (i.e. Service Now, JIRA) system to ensure conformance with IT, SDLC, and security standards and requirements.

THIS ROLE IS ONLY APPLICABLE FOR CANDIDATES PERMANENTLY RESIDING IN THE PHILIPPINES

The Database Administrator (DBA) will be responsible for the administration, documentation, performance, tuning, design, integrity and security of the enterprise’ production databases (mainly SQL), data transfers, and systems. In addition to traditional DBA maintenance, this role is expected to support DBA improvements and plan for the future, including incorporating best practices, emerging techniques and tools, etc.

Additionally, the DBA will assist the Infrastructure & Operation teams with planning, developing and troubleshooting of applications.

This role will need flexible work shift options to support teams in US, Bermuda, and Europe.

Work hours for this role are Tuesdays to Saturday US Eastern Time (Philippines Night Shift)

• Performance tuning of production databases, as well as the development, implementation, deployments, migrations, and upgrades of databases.
• Database development (e.g. Microsoft SQL Server Database), data analytics, and data visualization tools (e.g. Microsoft Power BI, Snowflake).
• Analyzes and resolves end user software application incidents and/or problems as it relates to the enterprise databases, in a timely and accurate manner.
• Escalates incidents and/ or problems to other teams as needed.
• Perform maintenance or project tasks as required and scheduled to maintain databases.
• Deployments of Database Scripts, Jobs, Schema Changes, compliance changes.
• Responsible for data load/refresh of UAT and Dev environments.

• Determine changes in physical database by studying project requirements, identifying database characteristics, such as location, amount of space, and access method.

• Provide guidance in the creation and modification of standards and procedures. 
• Perform the integration of system and software as required.  
• Ensure backups and technical patching are successfully completed, and resolve issues if required.
• Document tasks/activities within the ITSM (i.e. Service Now, JIRA) system to ensure conformance with IT, SDLC, and security standards and requirements.

·       Lead and execute high quality project management support to Visa clients and processors to ensure client expectations are exceeded 

·       Coordinate directly with clients to analyze card program setup requirements to implement Visa products and services to support the business and formulate implementation solutions 

·       Confidently manage client in parallel to product developments and a changing landscape 

·       Build and enhance positive working relationships with key Visa client institutions, processors, and internal stakeholders

·       Be able to communicate complex, technical concepts in a focused and well-organized manner 

·       Be able to learn and acquire knowledge in modern technologies in keeping step with market developments 

·       Good analytical skills, not just for problem analysis, but to use technical acumen for reviewing appropriateness of technical or project documents and in integrating systems solutions 

·       Orientation towards quality enhancement and process improvement

·       Prepare and maintain detailed project plans, risk/mitigation plans, status reports, and issues logs to enhance internal and external communications

·       Represent client system and operational requirements to internal Visa organizations

·       Be an active contributor in the creation of a high-performing, supportive, and inclusive team culture

·       Constantly create good functional collaboration with internal and external stakeholders, by being able to speak confidently with a professional demeanor 

·       Be accountable for delivering agreed objectives. Be responsible for own workflow assignments and must be able to take the initiative to resolve problems and ensure delivery on commitments 

·       Assume appropriate decision-making authorities to ensure flawless execution of project objectives 

·       Coordinate internal Visa resources to ensure delivery on commitments 

  This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

·       Lead and execute high quality project management support to Visa clients and processors to ensure client expectations are exceeded 

·       Coordinate directly with clients to analyze card program setup requirements to implement Visa products and services to support the business and formulate implementation solutions 

·       Confidently manage client in parallel to product developments and a changing landscape 

·       Build and enhance positive working relationships with key Visa client institutions, processors, and internal stakeholders

·       Be able to communicate complex, technical concepts in a focused and well-organized manner 

·       Be able to learn and acquire knowledge in modern technologies in keeping step with market developments 

·       Good analytical skills, not just for problem analysis, but to use technical acumen for reviewing appropriateness of technical or project documents and in integrating systems solutions 

·       Orientation towards quality enhancement and process improvement

·       Prepare and maintain detailed project plans, risk/mitigation plans, status reports, and issues logs to enhance internal and external communications

·       Represent client system and operational requirements to internal Visa organizations

·       Be an active contributor in the creation of a high-performing, supportive, and inclusive team culture

·       Constantly create good functional collaboration with internal and external stakeholders, by being able to speak confidently with a professional demeanor 

·       Be accountable for delivering agreed objectives. Be responsible for own workflow assignments and must be able to take the initiative to resolve problems and ensure delivery on commitments 

·       Assume appropriate decision-making authorities to ensure flawless execution of project objectives 

·       Coordinate internal Visa resources to ensure delivery on commitments 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.