Job Description:

Forecasting
 Support the Head of Commercial Philippines with inputs for an accurate sales forecast
 Responsible for the accuracy and currency of data in CRM tools (Salesfore)
Offers & Sales
 Responsible for Sales campaigns for assigned accounts as per her/his mandate, including
achievement of financial objectives (Gross margins, Down and final payment collection)
 Support the preparation of winning offers with accurate sales inputs-capture plan, sales
strategy, strategic paper, win price, drivers to customer satisfaction based on market
knowledge
 Negotiate and conclude contracts within the delegated mandate
 Escalate for approval to the relevant management any deviations to the policies beyond the
delegated mandate
 Responsible for timely payment collection
Marketing & Communications
 In coordination with the region, develop new marketing tools and materials to answer to
local market developments
 Develop and conduct exhaustive market research analysis (EMS, O&G and Mining)
 Take lead in organizing events to support strategic objectives
 Gather and monitor customer fleet evolution (including pre-owned entries and exits)
 Analysis of competitors; marketing and sales initiatives, fleet evolution

 Participate to the Front Office team (Clear & Efficient Front Office) for the assigned accounts
Customer Satisfaction
 Responsible for the identification and measurement of all Sales drivers of Customer
Satisfaction for the assigned accounts
 Responsible for the continuous improvement of Customer Satisfaction with regards to Sales
activities for the assigned accounts, in line with the Regional Customer Satisfaction Plan
Business Development
 Support implementation of AH or Regional Business Development initiatives. Provide return
of experiences.
Compliance
 Apply Airbus Helicopters Ethics & Compliance policy at all times
 Contribute to BDSI Files preparation as required
 Collect “Know Your Customer / AML “ inputs on time for proper assessment

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

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Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Join us for an exciting opportunity at the One-Day Hiring Event in Victorias CityMall!

Mark your calendar on February 2, 2024, and don't miss out on the chance to explore potential career paths!

Bring your enthusiasm and resume – your next career adventure might be just around the corner!

Time: 9 AM - 3 PM
Location: CityMall Victorias, Victorias City, Negros Occidental

Available positions:

• Back Office Associate
• Accountant (CPA)
• Accounting Analyst
• Bookkeeper
• Medical Billing Specialist
• Legal Assistant
• Call Center Trainer
• Quality Assurance Manager
• Recruitment Manager
• Graphic Artist

Send your resume to careersevent@globalstrategic.com

Don't miss out on this extraordinary career fair experience! Take the first step towards your dream job with us.
See you there!

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Assisting customers over the phone by helping them schedule an appointment with the listed dermatologist.  
•  Cancel/ Reschedule appointments when requested.
• Contacting insurance companies to check insurance eligibility.   

• At least 6 months of BPO experience
• Educational attainment should be at least Senior High graduate or on a college level
• Strong phone contact handling skills and active listening skills
• Ability to multi-task, prioritize, and manage time effectively
• Must be willing to work on-site in Buendia, Makati

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Senior Accountant

This role is vital to address several challenges and opportunities within the company, including:

• Strategic Focus: The new hire will play a pivotal role in advancing our strategic goals. Their expertise and focus will allow us to clear the historical audit backlog (since FY19), explore new opportunities, improve existing accounting processes, and ultimately drive profitability.
• Specialized Skills: We require specific skills that our current team lacks - i.e a qualified accountant with analytical skillset and advanced Excel capabilities. The new hire will support current initiatives, bring fresh perspectives, expertise, and competencies that are vital for staying ahead in our industry.

Role responsibilities:

• Management accounting (including but not limited to EIR – revenue recognition, pawn broking and bad debt accounts)
• Daily Loan-book reconciliation and exception report analysis  
• End of month balance sheet verification and reporting preparation
• Audit support – preparation of accounting workpapers, responding to audit queries and drafting financial statements
• Data analysis and participating in business process improvement initiatives, as required

Candidate specification include:

• CPA/CA qualified
• Sound financial accounting and problem-solving capabilities
• Working knowledge of NetSuite
• Intermediate to advanced Excel skills and able to work with high volume data
• SQL skills will be highly regarded and advantageous for success in the role
• Ex Auditor preferred but not essential

Join the A-Team and experience the A-Life!

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi’s Human Resources (HR) organization is responsible for recruiting, talent development and diversity, learning and development, benefits, compensation and employee relations. We lead the firm’s accountability, talent and culture program as part of our transformation. Our human resources partners, generalists and professional services team are dedicated to creating an excellent employee experience and supporting our colleagues around the world.

We’re currently looking for a high caliber professional to join our team as Sr. Vice President, Employee Experience Program Manager  - Hybrid based in Manila, Philippines. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

· Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

· We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

· We empower our employees to manage their financial well-being and help them plan for the future.

· Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

· We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

· We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

HR Partner & Delivery sits at the center of Citi’s HR business solutions.  This newly created team's future proposition is to provide guidance and coaching to managers on all employee life-cycle processes, solving day to day HR needs for employee by leveraging technology to provide simple and effective employee focused processes.

This role is a senior level position reporting to the Head of HRP&D Process Design & Re-engineering.  The overall objective of the role is to improve the employee and manager experience when interacting with the HR solutions delivered by HRP&D.
 

• Support the HRP&D team to deliver process design and re-engineering solutions ensuring the employee and manager experience is at the foremost in design thinking.
• Create  evidence-based insight to guide technology and process design and re-engineering
• Identify priorities and opportunities for re-engineering and change.

In this role, you are expected to:

• Communicate effectively and present designs utilizing data and different techniques to identify and understand users and their needs.
• Employ a wide range of skills, interviewing users, creating detailed plans, understanding and extrapolating data, facilitating workshops, presenting research findings to optimize the employee and manager experience
• Create experience maps that illustrate multiple user journeys within a service – using highlights and pain-points across the journey to map out opportunities and recommendations to improve the experience.

• Understand and help resolve design-centric process and technology disputes across varying levels of complexity and risk.

• Communicate effectively across the organization, understanding making complex and technical information simple and accessible for non-technical audiences.
• Lead usability testing, user research sessions and other evaluations as necessary to validate designs.
• Review and present designs and support decisions using an evidence-based approach.
• Measure, monitor and report impact and progress to senior stakeholders

As a successful candidate, you’d ideally have the following skills and exposure:

• 10 years plus experience
• Extensive background in user experience design.
• A desire to understand human behavior and analyze activity
• Knowledge of, and practical experience in, multiple research and user testing techniques to elicit valuable information from users (e.g. card sorting, customer journey-mapping, usability testing)
• Experience designing and leading workshops to brainstorm, collaborate across multi-disciplinary teams.
• Business line experience desirable with previous accountability for driving client experience initiatives preferred.

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

JOB RESPONSIBILITIES:

Process Set-up and Development

Process Parameter Optimization

• Optimizes process parameters by experimental designs, process variable definitions and robust design engineering for new packages or continuous improvement.

Improvement of Existing Methods and Conception of New Methods

• Conceives, sources out and tests alternative and new methods/processes to improve manufacturability, yield, and quality.

• Spearheads generation of FMEA for new Assembly processes and reviews until completion of qualification.

Equipment Qualification and Development

• Designs and/or qualifies jigs, fixtures, and tools to enhance machine efficiency and improve product quality.

• Generates and/or reviews equipment specifications and qualification procedures and supporting documents for PAR of new equipment.

• Spearheads machine qualification and monitoring, and/or conducts equipment buy-off at supplier site.  Recommends machine modifications whenever necessary.

Material Development

• Sources out, evaluates and recommends alternative materials to reduce cost, enhance quality, and improve manufacturability.

Product Development

• Determines machine and process capability for new products.

• Ensures that engineering lots for new devices and packages are assembled in conformance to all requirements and process concerns are reported.

Cost Reduction and Yield Improvement

• Plans, designs, implements and monitors activities geared to improve product and material yield, reduce production cost and/or reduce product reliability defects.

Standardization and Documentation

• Generates, interprets, and updates process and material specifications and flowcharts for new package projects.

• Interprets quality inspection criteria and specifications.

• Prepares technical reports on the results of evaluations and investigations and presents recommended actions.

Coordination/Communication of Process Issues for Improved Quality, Manufacturability and Reliability.

• Coordinates quality, manufacturability, process control and reliability issues with internal and external customers.

• Facilitates discussion of material and equipment quality and performance issues with supplier/s.

MINIMUM QUALIFICATIONS:

• Degree in Mechanical/Electrical / Electronics and Communication

• Mold Brand, Deflash, Trim, Form and Singulate Equipment subject matter expert with at least 10 Years experience in Equipment Capability Studies and Selection relative to Package Development, New Product Introduction and/or HVM in a semiconductor assembly environment for leadframe and substrate-based packages.

• Comprehensively review and interpret POD and tooling designs and create/recommend effective solutions to achieve design intent.

• Comprehensive knowledge of downstream and upstream Assembly that impact these EOL processes (input) and can be impacted by the output of the EOL processes, accordingly.

• Good working knowledge and use of principles of Design for Manufacturability, DFMEA and Design Review for Manufacturability by Failure Modes (DRBFM) or its equivalent.

• Comprehensive knowledge and application of the Quality Core tools (Process Flow, FMEA, Control Plan, Process Specifications and Work Instructions)

• Comprehensive knowledge and application of Problem-Solving Methods and use of the appropriate analytical techniques to establish cost effective and efficient solutions.

• Good working knowledge of statistical methods of experimentation and analysis and their associated application/tools establish and improve Equipment Capability to achieve design intent.

• High level of effective written, oral communication, presentation skills.

• High level of critical thinking with solution provider mindset.

• High aptitude in mechanical reasoning and drawing with comprehensive knowledge of dimensioning and tolerancing.

• Comprehensive use of Continuous Improvement Tools like PDCA, Lean, others.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Biller Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• calling insurances to follow up claims

• At least 6 months experience in Medical Billing
• at least 6 month healthcare experience
• Detail Oriented
• Good communication skills
• can work on a shifting schedule

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• Basic knowledge about Medicare and Medicaid   
• 1 year BPO Healthcare Experience related to any authorizations
• Good to excellent communications (both verbal & written) and detail oriented
• Ability to multitask (taking in calls and responding to email)
• Organized and keen attention to details
• Familiar with common medical terms
• Experience with handling medical records is a plus 

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Angkas’ mission is to eradicate poverty in the Philippines by providing opportunities for its bikers to create a source of livelihood that impacts their family and their communities. 

The data scientist will play a crucial role in setting up the foundations in making this happen - from deep-diving analysis to creation of predictive machine learning models. 

What you’ll be doing:

• Analyze large amount of raw information to find pattern that will provide Angkas with new insights and revenue.
• Develop and maintain data-driven predictive  models.
• Creates and maintain visualizations/dashboards
• Identifies and maintains customer segments that can be utilized for various use-cases.
• Engage with stakeholders to understand business requirements and also present findings and outputs.

• Bachelors degree in Math, Computer Sciense, Statistics, or Management
• Atleast 2-3 years of relevant experience.
• Knowledgeable in a programming language such as Java, Python or R. 
• Expert-level SQL skills.
• Experience in data analysis and predictive modelling projects.
• Experience in Google cloud technologies and services is an advantage.
• Experience in the Elastic stack is a plus
• Strong stakeholder presentation skills.
• Experience working in a startup tech company is a plus.

PTW, a gaming services company, is looking for a talented L&D professional to join at an exciting phase. This is a stand-alone role for a start-up entity in the Philippines.

The Learning and Development Specialist (L&D Specialist) will focus New Hire Training and Job specific trainings as needed by the Operations team. The L&D Specialist will learn and implement the process flow to ensure building skills, upskilling, and drive performance metrics aligned with PTW organization goals.

Content Design and Development:

• Coordinate with the Content team to design course materials as per training/event requirements.
• Develop modules and course material based on the designs.
• Create and adapt curriculum for a variety of audiences and learning delivery methods.
• Develop complementary training materials that enhance learning options, including participant and leader guides, manuals, reference cards and certifications.
• Modify programs as and when required.
• Ensure available contents meets the process standards.

Coordination:

• Manage and coordinate training enrolments.
• Design, prepare and order educational aids and materials as and when required.
• Act as the SME within the business for anyone with questions or queries regarding New Hire Training and development plans.
• Develop and maintain organizational communications such as bulletin boards and newsletters. to ensure employees have knowledge of training and development events and resources.
• Gather feedback from trainers and trainees after each educational session.

Delivery:

• Deliver New Hire Training.
• Deliver Refresher Training.
• Deliver basic and intermediate modules for developmental trainings as assigned by the lead/manager.

Evaluation:

• During recruitment completes L&D rounds as per the process.
• Analyse training feedback (L1, L2, L3) and create reports.

• A bachelor’s degree preferably. In absence of a degree needs to hold at least two (2) years of work experience as a voice coach or a trainer in the BPO sector. Should have relevant certification in training/linguistic/coaching domains.
• With advance level discourse and comprehension – Written and Verbal
• Basic Excel skills , vlook up, h lookup and Power point presentation
• Classroom management

• Statutory Benefits
• Annual Leave
• HMO upon first day of employment
• Fun, diverse, inclusive and collaborative work environment
• A fun environment, and a relaxing culture, including the opportunity to work with the leading technology and creative minds in the world.

KONE Philippines is embarking upon an exciting growth phase and as such we are seeking a Sales and Operations Planning (S&OP) Team Lead to join our Delivery Operation team in Rockwell, Makati Philippines office.

He/she will drives and supports Front Line (FL) planning activities across New Business Solutions and Modernization, resulting in the agreed and aligned sales plan, installation resource plan, materials plan and financial forecast. S&OP Team Lead is accountable for S&OP process performance in terms of plan accuracy, cross-functional participation and proactive decision making by all stakeholders.

He/She is the expert go-to person for FL/Area/Global staff for all S&OP content, process, data and tools. Being part of a global organization that actively supports your career and internal promotions, means that for the right person, this critical role could be the next step in a fantastic career at KONE.

What will you be doing?

• Provide analysis of product mix trends, forecast accuracy root causes to identify forecast improvements, and lead time trends against assumptions used for the forecasts.

• Accountable for implementing and maintaining the process by training, coaching, influencing, and supporting all projects.

• Preparing meaningful, decision-making material for monthly Executive Meeting (incl. regional demand plan consolidation, mix/trend analysis, risk and opportunity identification, financial scenario analysis, explanation of historical variation to plan for all projects)

• Support Delivery Operations team

• Resolves any planning related master data inaccuracies or issues

• Ensures that order book is updated by the operations team

• Drive the In-Process Review (IPR) meeting with all stakeholders, prepare analysis after IPR review and forecast cost updated in SAP

• Pro-actively to liaise with Operations, Sourcing, CSE and Finance to understand the Risk and Opportunities of IPR selected projects. Also agreed on corrective actions, define responsibilities and deadlines, and share learnings

• Focus on all milestones planning by networks level, IPR status and financial impact, Cash to Cost, Project Costing by Networks and RE level (Actual + Commitment cost vs. Forecast) and take necessary action to close the gaps

• Ensures that other order booking absolutes have been met and quality of required deliverables is adequate for order booking

• Validate the Supporting Documents from Project Admins and Sales

• Installation resource planning - Collaborates with Project Managers by optimize installation resource utilization (sub-con, labour and tools) by preparing capacity and solving imbalances with Operations & Sourcing (Front Line, Area and Global)

Are you the one?

• Candidate must possess at least a Bachelor’s Degree, Professional Degree in Finance, Accountancy or equivalent.

• Minimum of 4 years of experience in financial analysis and forecasting role in a multinational working environment

• Prior working experience implementing cross functional processes.

• Proficient in Microsoft Application especially MS Excel and SAP.

• Demonstrated effective interpersonal and communication skills to effectively communicate with every level of the organization.

• Excellent problem-solving and analytical skills with written, verbal and interpersonal communication skills, especially in English

• Able to work independently with minimal supervision and meet tight deadlines

What do we offer?

• Career progression in opportunities within a global organization

• Total reward elements that engage and motivate our employees and help us make KONE a great place to work

• Comprehensive learning and development programs covering a wide range of professional skills

• You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

Note: Candidates must be a resident of the country location.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

ABOUT US 

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve. 

HEADLINE 

Are you an experienced tech enthusiast with a passion for managing and training a future team of IT Helpdesk professionals in Level 1, 2, and 3? Do you have experience establishing processes and policies to optimise helpdesk support operations? If yes, we have an exciting opportunity for you to join our valued client, a business service industry company based in Queensland, Australia. 

We are seeking an IT HELPDESK TEAM LEAD to be responsible for establishing and leading a team of talented IT professionals, ensuring the delivery of exceptional IT support services to an Australian company. 

This is a full-time role, Monday to Friday, Dayshift. 

This is an Office-Based position in central Cebu City. 

The expected start date is February 2024. 

ABOUT THE ROLE 

We are seeking a highly skilled and motivated IT Helpdesk Team Lead to pioneer our IT team in Cebu, Philippines, on behalf of a leading Australian company. As the Team Lead, you will be responsible for establishing and managing the offshore IT support operations, leading a team, and ensuring the delivery of exceptional IT support services. In the first six months, you will have the opportunity to showcase your leadership capabilities, assist in the hiring and building of a new team, and utilise your proven experience in establishing processes and policies to set up and enhance our helpdesk support operations. This is a leadership role that requires strong supervisory skills, a deep understanding of IT support processes and the ability to drive success in a dynamic and multicultural work environment. 

RESPONSIBILITIES 

LEADERSHIP AND TEAM MANAGEMENT 

• Lead and inspire a team of IT professionals, fostering a positive and collaborative work environment. 

• Set clear goals and objectives for the team, monitor performance, and provide regular feedback and coaching. 

• Promote a culture of continuous learning and professional development within the team. 

• Manage scheduling, workload distribution, and resource allocation to ensure efficient operations. 

• Foster effective communication and collaboration between the offshore team in Cebu and the Australian counterparts. 

OFFSHORE IT SUPPORT OPERATIONS 

• Develop and implement IT support processes and procedures to ensure timely and effective resolution of technical issues. 

• Oversee the handling of IT support tickets, ensuring adherence to service level agreements (SLAs) and customer satisfaction targets. 

• Monitor and analyze performance metrics and key performance indicators (KPIs) to identify areas for improvement and implement corrective actions. 

• Collaborate with the Australian counterparts to align processes, share best practices, and ensure seamless service delivery. 

CUSTOMER SERVICE AND RELATIONSHIP MANAGEMENT 

• Ensure high levels of customer satisfaction by delivering excellent IT support services and solutions. 

• Serve as a point of escalation for complex technical issues and customer concerns, providing timely resolution and maintaining strong client relationships. 

• Develop and nurture relationships with key stakeholders, both internally and externally, to understand their IT support needs and align services accordingly. 

• Regularly communicate with clients to gather feedback, address any issues, and identify opportunities for service enhancement. 

CONTINUOUS IMPROVEMENT AND INNOVATION 

• Stay up-to-date with industry trends, emerging technologies, and best practices in IT support. 

• Drive continuous improvement initiatives to enhance the efficiency, effectiveness, and quality of IT support services. 

• Identify opportunities for innovation and automation to streamline processes and improve productivity. 

• Encourage a culture of innovation within the team, fostering creativity and the exploration of new solutions. 

• Bachelor's degree in Computer Science, Information Technology, or a related field.  
• Minimum of at least ten (10) years of experience in IT support, with at least three years in a leadership or supervisory role, managing IT support teams. 
• Proven track record in establishing processes, policies, and SLAs in a helpdesk or IT support environment.  
• Experience and knowledge in AutoTask, Datto RMM, Webroot, Skykick, Office 365, UniFi & Ubiquiti, Network products, 3CX Telephony and IT Glue are highly desirable. 

• Strong technical knowledge across a wide range of IT systems, including hardware, software, and networks.  
• Excellent problem-solving and decision-making skills, with the ability to prioritize tasks and manage multiple projects simultaneously.  
• Ability to assess the severity and potential consequences of different issues, make informed decisions, and communicate priorities to the team clearly.  
• Outstanding communication and interpersonal skills, with the ability to effectively collaborate with team members, stakeholders, and end-users.  
• Demonstrated ability to lead and motivate a team, fostering a positive and productive work environment. 

BSA Solutions, Inc. emphasizes in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Encourages you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present. 
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.  

• Assist the guest when ordering food or as needed
• Greet customers and hand out menus.
• Take meal and beverage orders from customers and place these orders in the kitchen.
• Make menu recommendations and inform patrons of any specials.
• Deliver meals and beverages to tables when they have been prepared.
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
• Offer menu recommendations upon request

• Must have experience in a food industry
• No educational attainment required
• Know how to speak basic English
• 18 to 40 yrs. old
• Female

Work Schedule:

Tuesday to Sunday
Monday (fixed off)
8hrs duty per day
Holiday
Weekends

Can start ASAP.

Compensation and Benefits:

610.00/day

13th month pay

Mandated Government Benefits

• Dust all cleared surface of desk, file cabinet and other flat surfaces.
• Spot clean horizontal surface for removal of spillage, marks and water rings.
• Empty all trash and recycling receptacles and remove to a collection point. Replace liners as necessary.
• Clean fingerprints and smudges from entrances glass, entry door and window glass panel
  Spot sweep and spot mop all hard surface floors
• Vacuum all carpeted area walkways
• Wipe and clean spillage marks on coffee dispensers/ coffee markers/ coffee machine
• Spot clean cabinet in pantry areas
• Wipe and clean cabinet in pantry areas
  
  

• With experience as Housekeeping at least 1 yr.
• No educational attainment required
• Know how to speak basic English
• 25 to 45 yrs. old
• No gender preference

Work Schedule:

• Monday to Saturday
• 8hrs duty per day
• Shifting Schedule
• Holiday
• Weekends

Deployment area:

• Alphaland Makati City and RCBC Tower Makati City
• Ermita Manila
• Salcedo Village, Makati City
• Jupiter St. Makati City

• 610.00/day

• Holiday Pay
• 13th month pay
• Mandated Government Benefits

About the Role

Job Title: Barista/Cashier
Reports to: Store Supervisor/OIC
Work Schedule: Shifting Schedule
Work Location: Macao Imperial Tea - One Ayala Makati

This role requires crafting and serving high-quality beverages and providing excellent customer service.

• Prepare a variety of beverages, including teas, coffees, and specialty drinks, following Macao Imperial Tea's recipes and quality standards.
• Greet and assist customers in a friendly, confident, and efficient manner. Answer customers' questions about menu items and offer recommendations. Deliver exceptional customer service to ensure customer satisfaction.
• Maintain a clean and organized workspace, including equipment and serving areas. Adhere to health and safety guidelines, including proper food handling and sanitation.
• Work quickly and accurately during busy periods to keep up with customer orders. Handle multiple tasks, such as taking orders, preparing drinks, and handling cash or card transactions.
• Stay informed about Macao Imperial Tea's menu offerings, including seasonal items and promotions. Make suggestions and upsell additional items when appropriate.

Responsible in providing administrative support to the Director of Rooms & Residences and the Rooms Division Team. Will manage communication channels, scheduling of appointments and handle multiple tasks efficiently and effectively.

Primary Responsibilities

Responsibilities and essential job functions include but are not limited to the following:  

• Maintain executive’s agenda and assist in planning appointments, meetings etc
• Attend meeting and keep minutes
• Handle confidential documents ensuring they remain secure
• Maintain electronic and paper records ensuring information is organized and easily accessible
• Prepare presentations, reports and correspondence accurately and swiftly
• Ensuring efficient and effective administrative information and assistance
• Manage communication channels and respond to correspondence appropriately on behalf of the executives.

AECOM is seeking a Project Controls Specialist (with billing/invoice background) to be based in Manila, Philippines

Job Description: 

Opportunity phase 

• Support opportunity entry and updating in company’s opportunity tracking system.  
• Supports Go/No Go preparations, forms and gathering information and process, as directed by Project Manager.  
• Review project controls requirements of RFP/opportunity. Provide or obtain project controls support for proposal deliverables, as appropriate for project complexity.  
• Understand proposal pricing approach and support as appropriate. Develop basic capabilities with company standard pricing tools and support as directed.  

Planning phase 

• Coordinate with PM/Project team/contract administration in coordinating contract review process for new contracts, modifications and job closures. Understand and supporting insurance verification process as necessary. 
• Develop familiarity with support review of contract risk types and methods to identify and support management of risk on projects.  
• Understanding of revenue recognition on projects. Investigate/elevate financial project issues such as segmentation, work at risk, and revenue recognition during project setup.  
• Review scope definition documents and support PM with development of Work breakdown structure development (and maintenance during execution), to support proper job setup for cost and schedule development, progress tracking, risk analysis, client billing.  
• Assist in preparing, updating, and monitoring schedules and preparing status reports and staffing curves, in alignment with scope of work and resource, including subcontractors and consultants, planned to execute scope.  
• May coordinate/assist other Project team/procurement in coordinating documentation to support procurement of required sub-consultants and vendors 
• Support PM in development and review of project cost and revenue baseline, based on above elements.  
• Develop knowledge and support coordination of performance measurement and earned value plan and updates during execution. Elevate for review by PC Lead as required.    Understand contractual invoicing requirements.
• Understand project/organizational and client interfaces. Review invoice support requirements, during execution, with Project Manager.  
• Understand necessary components of project setups and be able to initiate and set up projects with Project Manager supervision. 

Execution phase 

• Report development both from templates and ability to develop unique independent reports based on project need. Ability to develop reports based on understanding Project managers need. 
• Integrate cost and schedule data/baseline with company’s enterprise system, to facilitate Projects financial goals  
• Support PM in the coordination of preparation of project reviews 
• Develop proficiency with system and reports to review actual costs, commitments, coordinate cost adjustments, reviewing for coding accuracy.  Identifies cost (and scheduled as needed) variances, investigates root call and elevates to Project Management. Discuss corrective action and role is supporting.  
• Assist Project Manager, as direct, with tracking budget, project costs, labor hours, schedule updates, installed quantities and progress measurements for work to include direct hire and subcontracted work. 
• Measure progress and review performance trends.  Support accumulation of and access to historical data, such as performance experience, for use in maintaining a realistic basis for future planning, forecasting and estimate at complete development (EAC).  
• Support Exposure to progressive performance data and associated concepts and principals.  
• Become familiar with companies financial systems, processes and procedures such as segmentation, work at risk and revenue recognition requirements and processes and be able to align with project status.  
• May coordinate/review/support the development of invoices for consistency with contract requirements and rates. May interface with Billing and accounting staff to support positive cash flow. Assist the Project Manager with reporting on accounts receivables and unbilled issues as assigned.  Support Project team, with the change control management process and gain insight into rational and importance of change events.  
• Assist PM with support on gathering information to develop trending, forecasting and estimate to complete process. May assist PM with WAR (work at risk) and RAR (Revenue at Risk) forms. 

Closeout phase 

• Review project scope and determine all contractual deliverables have been met, discuss with PM. 
• Coordinate with PM/procurement for closeout of sub agreements  
• Support PM with input of final EAC  
• Support with coordination of final invoice as directed.  
• Performs routine tasks with minimal supervision 
• Under appropriate supervision receives and follows instruction on specific assignment, specialized tasks and possible solutions. 
• Assignments have clear and specific objectives and require the investigation of limited number of variables. 
• Receives/Seeks supervision for application of more complex standard management/administrative techniques, procedures and criteria to assist Project Manager. 

AECOM is seeking a Specialist Project Controller to be based in Manila, Philippines

Job Description: 
Opportunity phase 

• Supports Go/No Go preparations, forms, and gathering information and process, as directed by Project Manager.  

•  Review project controls requirements of RFP/opportunity. Provide or obtain project controls support for proposal deliverables, as appropriate for project complexity.  

• Understand proposal pricing approach and support as appropriate. Proficiency with company standard pricing tools and support as required.  

Planning phase 

• Develop customized Cost/schedule control plans/solutions to provide Project Management and other project team and management with appropriate tools for project cost and schedule control.  

• Support PM/Project team/contract administration in managing the contract review process for new contracts, modifications, and job closures. Understand and support or coordinate insurance verification process as necessary. 

• Ability to manage the review of contract risk types and deploy methods to identify and develop risk management approaches for projects.  

•  Ability to manage/oversee financial project issues such as segmentation, work at risk, and revenue recognition during project setup.  

• Review scope definition documents and support PM with development of complex Work breakdown structure development (and maintenance during execution), interfacing with Procurement, Engineering, Subcontractors, and Finance to support proper job setup for cost and schedule development, progress tracking, risk analysis, client billing.  

• Manage the development, updating, and monitoring of schedules and preparing status reports and staffing curves, in alignment with the scope of work and resources, including subcontractors and consultants, planned to execute scope.  

• May support another Project team/procurement in managing documentation to support procurement of required sub-consultants and vendors 

• Develop and review project cost and revenue baseline, based on the above element, on behalf of the PM.  

• Develop and implement performance measurement and earned value plan and updates during execution. Elevate for review by PM, Project team, and other Management staff.  

• Understand contractual invoicing requirements. Understand project/organizational and client interfaces. Review invoice support requirements, during execution, with the Project Manager.  

Execution phase 

• Integrate cost and schedule data/baseline with the company’s enterprise system, to facilitate Project's financial goals, or oversee this effort.  

• Develop key deliverables in preparation of project reviews 

• Developed expertise with system and reports to review actual costs, commitments, coordinate cost adjustments, reviewing for coding accuracy.  

• Identifies cost (and scheduled as needed) variances, investigates root cause, and develops/executes a correction action plan, as discussed with PM and Project team.  

• Lead effort for tracking budget, project costs, labor hours, schedule updates, installed quantities, and progress measurements for work to include direct hire and subcontracted work. 

• Maintain the planning/scheduling updates, applying engineering, procurement, and construction terminology, concepts, and relationships. Develop and maintain critical path logic networks and bar charts. 

• Analyze, evaluate and forecast current status against an established baseline schedule. Assess the impacts of design or construction changes and schedule slippages. Report schedule status to all levels of project and company management as well as to the Client.  

• Accumulate and access historical data, such as performance experience, for use in maintaining a realistic basis for future planning, forecasting, and Estimate at complete development.  

• Measure progress and review performance trends. Exposure to progressive performance data and associated concepts and principles.  

• Prepare reports, graphs, and charts, to communicate project status.  

• Proficiency with the company’s financial systems, processes, and procedures such as segmentation, work at risk and revenue recognition requirements and processes, and be able to align with project status and assist in analyzing and using financial data to identify key project issues.  

• May coordinate/review invoices for consistency with contract requirements and rates. May interface with Billing and accounting staff. 

• Assist the Project Manager with reporting on accounts receivables and unbilled issues as assigned.  

• Support the Project team, with the change control management process and gain insight into the rationale and importance of change events. Support project with pricing and determining schedule impact of change orders.  

• Assist PM with support on gathering information to develop trending, forecasting, and estimate to complete the process. May assist PM with WAR (work at risk) and RAR (Revenue at Risk) forms.  

• May provide guidance, direction, and specialized assistance to others in the resolution of project controls problems.  

Closeout phase 

• Review project scope and determine all contractual deliverables have been met, discuss with PM. 

• Coordinate with PM/procurement for closeout of sub-agreements  

• Support PM with the input of final EAC  

• Support with coordination of final invoice as directed.  

Complexity & Decision Making 

• Performs challenging assignments requiring independent judgment, with little or no supervision 

• Work is reviewed upon completion for adequacy in meeting objectives 

• May be required to assess project controls needs on several projects and develop more junior project controls, staff members.

AECOM is seeking a Senior Project Controller to be based in Manila, Philippines

Job Description: 

Provides objective analysis and sound judgement with application of principles and techniques to evaluate and report project performance from concept study to construction & startup including practical assessment of schedule completion and expected final cost. Competencies include setup of work breakdown structure, establishing levels of control and detail, planning and scheduling, cost analysis and forecasting, progress measurement, earned value performance, risk analysis and change control.

Responsible for managing, controlling, forecasting and reporting cost and schedule performance for projects throughout the organization. Services include setting up and managing project controls systems (including setup of work breakdown structure), capturing to-date progress and expenditure data, analyzing to-date performance data, forecasting at-completion performance data (EAC costs, hours), analyzing project risks (contingency management), managing change and incorporating scope variations into schedule and cost deliverables, and preparing associated reports.

Duties and Responsibilities

• Works with company financial systems and processes. 

• Develops proficiency in the use of company cornerstone systems and provides cost data in formats necessary to control the project.

• Understands financial terminology and measures and recognizes the financial impact of various project actions.

• Assists in analyzing and using financial data to identify key project issues.

• Able to use drawings and specifications in the establishment of project baseline data

• Develops knowledge of accounting principles.  

• Assists in assembling data for trending and forecasting.

• Prepares analysis of progress trends and cost impact. May participate in reviewing and approving contractor invoices.

• Has knowledge of earned value methodology.

• Collects and analyzes data on manpower, labor hour, and labor cost requirements versus budget limitations.

• Collects and analyzes data for tracking actual cost to funding limitations.

• Assists in tracking purchase orders and subcontract commitments and expenditures.

• Possesses the knowledge of scope control and change management.

• Assists with the creation of baseline budgets.

• Exposure to scheduling process concepts and principles.

• Exposure to performance management and cost/schedule integration concepts and principles.

• Supports the project reporting process as required.

• Participates in project cost review meetings.

• Gathers data for procedure development.

Maintenance and Calibration

1. Performs troubleshooting and implements corrective action to immediately address emergency downtime, production delays and/or quality issues during the shift.
2. Implements maintenance works ensuring that the methods and materials applied are in accordance with the sound engineering and applicable standards.
3. Provides inputs and recommends action plans for the repairs and maintenance works.
4. Investigates root cause/s, implements and/or recommends cost-effective corrective action plans.
5. Performs calibration of all plant control and measuring equipment as maybe required ensuring that devices remain reliable and that these conform to applicable standards.

Condition-based Monitoring

1. Monitors operational performance efficiencies and performs analysis of problems encountered.
2. Performs vibration monitoring and/or thermal imaging as provided for in the preventive maintenance program.
3. Analyzes results, implements and/or recommends corrective/preventive action plan on the abnormalities and potential problems identified and communicates Supervisors and/or Manager for evaluation and approval of implementation.

Spare Parts Monitoring

1. Identifies and recommends action plans for the procurement of materials needed for the effective and on-time implementation of maintenance work.
2. Coordinates with the Maintenance Planners, Supervisors and Manager to ensure availability of materials.

Improvement Projects

1. Designs and performs cost estimates of improvement projects and submits to Supervisors and/or Manager for evaluation.
2. Implements improvement projects ensuring that these are in accordance with project specifications and applicable standards
3. Performs electrical/instrumentation installations ensuring safety and efficiency and that specifications are met.

Power System and Energy Management

1. Operates and tends the power generators as may be required during scheduled and unscheduled power interruptions.
2. Ensures that power is appropriately provided to critical processes and/or departments.
3. Monitors critical power system parameters, power factor, demand and energy of all critical process areas in the plant.

Other Tasks

1. Assures the accuracy and completeness of all drawings, files, engineering records, reports, prints, and tasks of assigned projects.
2. Learns and understands other processes through immersion and development training in other departments.
3. Actively participates in company programs and provides support at all times.
4. Establishes, maintains, recommends and implements a good housekeeping program for all areas of responsibility to ensure compliance to food safety standards set by GMP, HACCP & Halal.
5. Attends to night calls and other maintenance emergencies as the need arises.
6. Performs related work as may be assigned by the immediate superior.

Provides assistance to CRO and Production Supervisor. Ensures micro hand adds readiness and accuracy, and monitors micro ingredients and packaging materials availability in the process area. The position is also responsible for contributing to the achievement of the quality objectives of the plant by performing the functions of key positions in the plant.

1. Monitors hand adds inventory and identifies critical ingredients and packaging material during his shift, recommends action plans to Production Supervisor and/or Feedmill Manager. Tracks micro hand adds prepared in his shift and conduct physical inventory and inspection to ensure weight accuracy and correct ingredients are utilized for the specific diet.

2. Check finished goods output to verify and ensure the correct bagging report. Do production posting and other related clerical works.

3. Learns and understands the feed milling processes and develop the skills required to be able to assist the Control Room Operator in;

1.  Materials elevation and process bins management

2. Batching, grinding and mixing operations

3. Pelleting and fat coating operation

4. Bagging operation

QA is an expert in conducting end-to-end monitoring and feedback, reinforcing positive agent behaviors that will result to customer satisfaction, and reforming those that result to negative customer experience.  QA shall be able to assess how transactions are handled, and identify the areas that need improvement.

QA shall ensure that all agent-customer interactions result to positive experience and are performed in accordance to pre-determined compliance guidelines, through, but not limited to:

·         Live or recorded monitoring of agent interactions (both voice and non-voice) ensuring compliance to pre-determined quality guidelines.

·         Meeting the required number of evaluations on a daily, weekly, and/or monthly basis.

·         Provide accurate and impartial judgement on all transaction evaluations.

·         Regular coaching sessions with agents to reinforce good behavior and reform opportunities

·         Reporting of daily, weekly, monthly, and quarterly monitoring scores or any quality-related performance together with root-cause/data analysis and recommended action items.

·         Reporting of critical errors to Operations, Training, and HR, and monitor if the concerned party has completed the relevant corrective action procedures.  

·         Attending administrative hearings and deliberations resulting from the critical error callouts.

·         Facilitating QA rollouts and guidelines orientations for new-hires, and certifying agents prior to official endorsement to Operations.

·         Collaborating with Operations and Training in developing the technical and soft-skills of agents through coaching sessions, QA orientation, calibration sessions, rewards and recognition projects, etc.

·         Attending and facilitating calibration sessions, and sending relevant minutes and variance reports after each session.

·         Liaising with clients, and other internal groups as needed, on the creation/update of monitoring/compliance/knowledge-based tools and guidelines, etc.

·         Reporting agent and transaction compliance trends to the Quality Manager and/or QA Supervisor.

·         Identifying trends and opportunities for additional training or corrective action as needed and share feedback with immediate supervisor, Operations, and Training.

·         Taking proper action on disputes filed against transaction evaluations.

·         Participating in internal and external client meetings and performance reviews.

·         Participating in process improvement designs related to quality, technology (CRM/KRM), agent-customer interaction flows, etc.

·         Reviewing and submitting exceptional calls to be pooled for the good call library.

·         Performing physical or information security audits, and telecommunication line quality, and floor background noise as needed

Performing other duties as requested or required by the Quality Manager or QA Supervisor, including taking in calls and/or providing back office services.

Join the A-Team and experience the A-Life!

As an In –House Graphic Designer, you will play a crucial role in creating visually appealing content for social media posts, advertising campaigns, and web pages. You will contribute to the overall brand identity and effectively communicate information to attract and engage customers. The role involves collaborating with other creatives and leadership to align design strategies with business goals.

Your responsibilities will include: 

• Designing visual assets for the company in accordance with the principles of good design, the established brand identity, and effective/emergent content strategies. 
• Presenting design concepts and drafts for review and approval. 
• Clearly communicating the reasoning behind design choices and tradeoffs. 
• Collaborating with other creatives and leadership to meet business goals. 
• Incorporating feedback from the team. 

• Proven experience in graphic design  
• Proficient in industry-standard design software and tools. 
• Strong understanding of design principles and ability to apply them effectively. 
• Excellent communication skills with the ability to articulate design decisions and tradeoffs clearly. 
• Ability to present design concepts and drafts for review and approval. 
• Responsive to feedback and adaptable to incorporate changes based on team input. 
• Proactive approach to problem-solving and a commitment to meeting business goals through design. 
• Creative thinking and a keen eye for detail.
  

Please share a compelling portfolio with projects that showcase your range of graphic design skills. 

As an agile company, we're seeking a trailblazer who personifies the following qualities and traits: 

• Proactive, adaptable and flexible 
• Highly professional 
• Willing to go the extra mile to achieve desired outcomes 
• Strong collaboration and communication skills to work effectively with cross-functional teams 
• Strong problem-solving skills  
• Committed to continuous improvements and willing to experiment with new approaches and techniques to work processes 

Hi! We’re Smartsourcing, looking for an Inbound and Outbound Sales Representative who can work with us full-time and on-site!

Where?

We would need you to be or have the following:

• Proven experience in a sales development or inside sales role is a plus
• Excellent communication and interpersonal skills
• Self-motivated with a strong desire to achieve and exceed goals
• Familiarity with CRM software and sales prospecting tools
• Resilient attitude and ability to handle rejection positively
• Quick learner with a passion for staying informed about industry trends
• We are hiring for a positive attitude and capability. You understand that a Sales Development role takes a lot of resilience. Being a “superstar” over the phone is non-negotiable, and likely, you have successfully secured meetings with C-suite executives from the ASX 500 in previous roles
• Experienced in cold calling and VoIP

• Collaborate with designers to implement responsive web designs that meet the project's specifications.
• Work with product managers, marketers, and developers to understand project goals and user requirements.
• Ensure cross-browser and cross-device compatibility for all developed web pages.
• Optimize web pages for maximum speed and scalability.
• Illustrating design ideas using storyboards, process flows, and sitemaps
• Designing graphic user interface elements, like menus, tabs, and widgets
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g., responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors, and images
• Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
• Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
• Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
• Adhering to style standards in typography and graphic design.
• Continuously iterate on designs, incorporating data-driven insights and best practices to optimize conversion rates.
• Maintain a consistent and cohesive design language across all landing pages and digital assets.
• Present and communicate design ideas and concepts effectively to stakeholders.

• A related Bachelor's degree and a minimum of 2 years UI/UX design experience for digital products or services.
• A portfolio of professional UI/UX design work for both web and mobile platforms.
• Working knowledge of the following technologies and software: Figma, Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.
• Proficiency in HTML, CSS, JavaScript, and related front-end technologies.
• Strong knowledge of responsive web design principles.
• Experience with usability testing and A/B testing methodologies.
• Exceptional attention to detail and a keen eye for aesthetics and layout.
• Solid understanding of web performance optimization and best practices.
• A team player but can work independently
• Excellent written and verbal communication skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Knowledge/experience with web3, crypto, and blockchain is a plus.