Are you a skilled Architect seeking a flexible work arrangement? Look no further! Join our dynamic team of Work-from-Home Architects and unlock a world of new possibilities!

Company Overview: Bizforce, a global leader in remote workforce solutions, is revolutionizing the architectural industry. Partnering with top-notch firms worldwide, we offer talented Architects the opportunity to work from the comfort of their homes, leveraging the latest technology and resources. Join us and take your career to new heights!

Position: Work-from-Home Architect

Responsibilities: As a Work-from-Home Architect at Bizforce, you will:

• Collaborate with renowned US-based architectural firms on a variety of projects
• Manage the end-to-end architectural process, from conceptual development to design execution
• Produce high-quality construction drawings, schematic designs, and Revit models
• Provide detailed documentation, redlining, and coordination with design teams and clients
• Stay updated on industry best practices, codes, and regulations
• Conduct research to ensure accurate and comprehensive project information
• Engage in seamless communication and collaboration with designers, decorators, and constructors
• Thrive in a self-directed, deadline-driven environment
• Showcase your creativity and problem-solving skills to deliver exceptional results

To succeed in this role you should possess:

• Experience with woodframe projects
• Experience in handling projects in the US
• Architectural registration or license with a minimum of 5 years of relevant work experience (excluding internship)
• Proficiency in Revit Architecture (2016 or higher) with a minimum of 3 years of experience
• Excellent portfolio highlighting your previous architectural works
• Strong communication and presentation skills
• Project management abilities to ensure timely project completion
• Ability to work independently and efficiently within US business hours
• Reliable home office setup, including:
• i5 or higher processor with at least 8GB DDR4 RAM (preferably i7 latest generation/version)
• Hard Drive: 512GB SSD (1TB preferred) with a minimum of 250GB free space
• Video Card: GTX/RTX 4GB 3050Ti (preferably 6GB 3060)
• OS: Windows 10 or higher
• Internet Connection: Minimum 25MBPS download and 10MBPS upload
• Familiarity with architectural design software such as Revit Architecture and AutoCAD

Bonus Skills (not required but advantageous):

• ArchiCAD
• BIM360
• SketchUp
• VRay
• BlueBeam
• Grasshopper
• Adobe Photoshop & Illustrator
• Lumion 3D Rendering

• Permanent work-from-home arrangement
• Weekends off
• Embrace a great company culture with no micromanagement
• Access to continued education and specialized training
• Competitive salary
• On top of your Salary, you also get to have our Benefit Package which includes:

o Annual Bonus

o Benefit allowance

o HMO Allowance

o Leave Credits

Why Work With Us? Bizforce collaborates with leading architectural firms worldwide, offering outstanding career advancement opportunities. Apply today to be part of a global team and unleash your potential!

Note: Please submit your application, portfolio, and updated resume for consideration.

• Working closely and cross-functionally in the Merkle | Cardinal Path Team, the Resource Coordinator plays a pivotal role in helping to maintain internal business operations.
• This position requires a general technical background, business knowledge and strong time management skills.
• The ability to manipulate data within reporting tools is required. It is important for this person to possess excellent people skills to routinely interact with others within the Resource Management department and organization.
• Maintains accurate and up-to-date administrative tasks and system updates relating to supply and demand.
• Actively engage in pre-delivery resourcing bookings and tasks, participating in Resource Management & Department team meetings.
• Accomplishes business objectives by improving, maintaining, and enforcing resourcing processes and procedures.

The IT Service Management (ITSM) group within the Employee Enablement Solutions team (EES) at Visa is seeking a Service Manager with excellent communication skills, a strong sense of ownership, and the ability to work autonomously. This role involves driving excellence across all employee-facing technology services, simplifying and optimizing IT services, and promoting a service culture focused on the employee experience. Key responsibilities include:

• Continual improvement of services and processes

• Building strategic partnerships throughout the organization

• Managing services throughout their lifecycle

• Influencing decisions as a customer advocate

• Facilitating transparent communication and collaboration

• Providing clear, weekly reporting focused on results and milestones

The ideal candidate should have a strong IT background, understand the evolving needs of the business, and have a passion for process improvement. They should balance empathy with the ability to explain limitations, understand the cost implications of services, and be able to back decisions with data. Excellent communication, interpersonal skills, and a commitment to delivering quality services are essential.

The candidate must be comfortable providing ITSM services autonomously and building strong relationships with staff and leaders globally. They should use analysis and relationships to improve the user experience in their region and beyond. The candidate will be expected to provide clear reporting and KPIs on a monthly basis, and track milestones in our systems for visibility.

The successful candidate will demonstrate emotional intelligence, executive presence, and the courage to highlight inconsistencies. They should be self-motivated, committed to enhancing ITSM processes, and eager to improve Visa through discussion, influence, leadership, and action. They will be expected to create plans with milestones and dates for optimal value achievement and provide professional proposals for ITSM service improvement on a quarterly basis.

Essential Functions include:

• Prioritizing and addressing local Service Improvement Opportunities quarterly, meeting or exceeding targets

• Analyzing ServiceNow data to identify service gaps and drive improvements

• Meeting with World Area staff/leaders to present analysis of services, capturing feedback and aligning with business needs

• Driving service transition and integration activities beyond minimum requirements, striving for world-class delivery

• Developing actionable plans with key deliverables/milestones, eliminating ambiguity

• Communicating with high energy, excellent verbal, written, and presentation skills are essential

• Creating clear and actionable service-related communications for distribution to targeted audiences

• Building partnerships and encouraging collaboration to maximize continual improvement opportunities

• Transforming complex technical concepts into precise, audience-appropriate language

• Leading in ambiguous high-pressure situations and working independently with limited direction

• Prioritizing and managing a wide range of competing initiatives

• Taking ownership of urgent customer items and building strong relationships with internal customers

• Optimizing service delivery by aligning technology owners with best practices and methodologies

• Challenging assumptions and the status quo, exhibiting strong organizational courage

• Developing persuasive business plans and proposals that maximize return on investment

• Exhibiting strong problem-solving skills and critical thinking techniques

• Understanding organizational change management and user experience improvement techniques

• Engaging professionally with people at all levels, using strong interpersonal skills

• Managing time and priority with attention to detail across a wide array of competing initiatives

• Integrating into a team of technical, process improvement and change management professionals

• Providing quarterly written proposals to leadership on biggest ITSM opportunity areas to serve Asia Pacific

The successful candidate will possess the following qualities:

• Strong ideation and problem-solving skills

• Results-oriented with a continuous improvement mindset

• Coachable and positive attitude

• Strong and concise communicator, effective listener, and empathetic

• Self-sufficient in admin tasks and effective at prioritizing

Additional responsibilities include tracking goals on a weekly basis, presenting monthly reports and strategy updates, showcasing milestone progress, and meeting or exceeding goal targets with weekly reporting. The successful candidate will demonstrate a high degree of autonomy and ownership, and possess excellent communication skills.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

What we expect of you, day to day.

The role of the Compliance Operations Manager is to support the Visa Payments Compliance Teams and ensure the smooth running of day-to-day activities, escalations within the team and provide guidance on complex queries related issues and escalations.

Management responsibilities:

Providing leadership and direction to the compliance team and support the individual Team Managers, through regular engagement around Group Compliance and individual objectives and deliverables.

Work together with other managers to ensure a uniform approach towards all employees.

Allocating work and setting delivery expectations using objective setting within the professional development appraisal process.

Ensuring delivery through others through constructive criticism, guidance and support.

Helping to define the Compliance Mission and Vision and promoting it across the group.

Identifying training skill set requirements and coaching direct reports re learning opportunities.

Prioritise workload and set the correct delivery expectations with oversight and guidance.

Oversight to ensure SLAs and deadlines at met.

Functional Responsibilities:

Understand the automated sanction screening tool, the live and retrospective monitoring tools and our Client and Partner communication tools.

Deal with escalations from senior analysts and follow our reporting procedures accordingly

Escalate operational issues to compliance leadership, incident management team, and regulatory incident team in accordance with the policy.

Ready to contribute to team activities when required to ensure SLAs and deadlines are achieved.

Understand regulatory requirements and implement the appropriate controls to mitigate internal external concerns.

Keep up to date with AML and sanction regimes and react to global events

Produce and develop management information in alignment with regulatory and internal policy risk expectations

Identify trends, and use data to suggest improvements to effectively resolve service issues

Provide demonstrations of the VPL business, our product and internal control framework to internal and external stakeholders

Identify and internally escalate actual or suspected financial crime incidents

Ensuring clients are within legal parameters and not undertaking ML or criminal activities. For example, using screening and monitoring systems to assess client legitimacy.

Identifying, managing and escalating suspected and actual money laundering, sanctions breaches and fraud cases through the relevant escalation path.

Ensuring the compliance risk control framework remains aligned with external legislation.

Conducting and or overseeing compliance reviews and audits.

Promoting and providing advice on best compliance practice within critical business areas.

 Exemplify the company values and champion them in every aspect of the role, across all functions and among all Visa colleagues.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• 5+ years' experience as project/program manager/Subject Matter Expert, delivering complex system-integrated business application projects. Ideal candidate will have deep knowledge and experience with project planning, execution, go-to-market activities, and managing cross-functional, global project teams.
• Motivated self-starter with the ability to work independently while coordinating activities with cross-divisional teams to achieve desired results, effectively prioritize and multi-task under tight deadlines.
• Ability to successfully engage in multiple initiatives and complex situations simultaneously
• Visa subject matter and/or payments expertise
• Strong organizational skills, as well as the ability to adapt quickly to changing priorities, assignments, and roles
• Excellent analytical, communication, written, presentation, interpersonal, and time management with the ability to interact professionally with a diverse groups of executives, managers, and subject matter experts
• Understanding of Genesys IWS, Chat, Telephony, IVR and associated routing, queue functionality and reporting
• Understanding and a willingness to learn Artificial Intelligence related to Bot and reporting functionality
• Experience with Knowledge Management systems and methodologies and KM governance

Responsible for accurate and complete responses to Requests for Proposals (RFPs) with strategically positioned responses and materials. Collaborate and coordinate with internal departments to maintain library of current and accurate content covering all areas of AireSpring business. Work with RFP Coordinator to develop specific responses to each individual RFP ensuring complete response to all questions. Coordinate outsourcing to individual departments and individuals for questions not covered in current response library. Schedule and coordinate regular content reviews with departments and subject matter experts to ensure the most thorough responses. Coordinate with Stop-Loss and Marketing on responses to Stop-Loss and audit questionnaires.
 
The incumbent is expected to communicate professionally with peers, supervisors, subordinates, vendors, customers, and the public, and to be respectful and courteous in the conduct of this position.
 
ESSENTIAL JOB FUNCTIONS:
 
Essential job functions include the following. Other functions may be assigned as business conditions change.
Own the RFP response process, ensuring questionnaire is complete, cohesive, and of the highest quality prior to shipping.
Coordinate with RFP Coordinator to maintain log of open RFPs and questionnaire needs
Contribute to and communicate the strategic direction of the RFP preparation and coordination by performing the necessary research of the client, industry, competition, etc.
Customize each RFP for the client's unique needs/Hot Buttons/Renewals (applying strategy).
Offer alternatives and suggestions based on client research to position AireSpring in a positive light.
Maintain comprehensive library of response content
Schedule and track tasks related to the RFP questionnaire process
Coordinate with RFP Coordinator for requests for information from departmental contacts with specific time lines to meet proposal deadlines
Organize and participate with departmental contacts as needed for planning, follow ups, scheduling and document preparation
Review RFPs with RFP Manager and RFP Coordinator to identify non-standard response needs and outsourcing requirements
Assist the departmental contacts with establishing response parameters for accuracy and consistency
Incorporate all relevant information into proposal making sure the content is compliant
Review, proofread and synthesize final proposal's content
Coordinate with RFP Coordinator to prepare and deliver final RFP for on-time submission
Assist RFP Coordinator and RFP Manager with follow-up requests
Track and update your manager on RFP's through the process
Analyze results periodically and inform manager of trends to improve outcomes based on organizational goals and priorities
Coordinate back up resources when there are conflicting deadlines, workload or priorities that require additional support and communicate that to manager
Maintain all electronic and/or hard copies of RFP files based on the companies retention policies
Contribute to the daily workflow with regular and punctual attendance
Establish and develop a "template" for standard responses and periodically update responses based on new organizational goals or priorities
 
 
JOB SPECIFICATIONS:
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 
Minimum Education: High school diploma or GED equivalent plus four year college degree with a concentration in Communication, English or Writing preferred.
 
Certification(s) Required: None
 
Minimum Experience: Two years experience preparing proposals, agreements or other documents in a highly organized administrative environment in a complex environment with a focus on project management. Experience with Government and/or other Public Sector work preferred
 
 

Are you interested in the legal industry, and want the freedom and flexibility to work from anywhere? Join our dynamic team as a Legal Administrative Assistant!

We are seeking a highly motivated individual to contribute their administrative expertise to our thriving law office, or in offices dealing with legal documents such as real estate companies, land title offices, or the court system. These agents handle tasks such as formatting legal correspondence, and/or reviewing and proofreading outgoing documents.

Duties and Responsibilities:

• Assist lawyers with day-to-day administrative tasks to ensure the smooth functioning of the legal office.
• Act as a liaison with clients, witnesses, and other stakeholders, ensuring clear and effective communication.
• Provide administrative support during trials, including the preparation of case briefs and summarizing depositions, interrogatories, and testimony.
• Conduct investigations and perform statistical/documentary research to contribute valuable insights to legal cases.
• Locate and develop case-relevant information, type up and file basic legal documents and correspondence.
• Answer and direct phone calls, maintain contact lists, and monitor deadlines while efficiently managing the calendar.

• A highschool diploma or equivalent.
• Proven working experience as a Admin or Legal Assistant
• Computer literacy, proficiency in English, and working knowledge of case management software.
• Excellent secretarial and organizational skills, with the ability to handle multiple tasks under pressure.
• Ability to work and maintain patience with individuals of diverse backgrounds and professional competencies.
• Committed to maintaining integrity and confidentiality on behalf of the company, the firm, and its clients.
• Willing to work on Pacific Standard Time (PST) schedule.
• Own Laptop or Desktop (8GB RAM, Core i5 or above) with an internet connection of at least 10 Mbps.

MedCore Solutions, Bizforce's medical division, is seeking for skilled WFH Rheumatology Medical Billers to join our team. As a US Medical AR Specialist, you will manage accounts receivables, coordinate with insurance companies and healthcare providers, handle denied claims, and ensure timely reimbursement of medical expenses. The successful candidate will work from home permanently and will have the opportunity to work with a dynamic team in a fast-paced environment. BizForce & MedCore Solutions allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world.

Who We Are

MedCore Solutions (MCS) is a single-source solution for Healthcare administration. MCS is an industry leader in medical billing, credentialing, scribing, insurance verification, compliance, and virtual staffing. Upon your request our team of certified coders can perform a detailed billing analysis to determine if you are receiving the maximum amount of revenue while conforming to CMS guidelines. Ask how MCS can streamline your hospital or practice making healthcare administration simple, effective, and affordable. We pride ourselves on giving you the best solutions tailored to your practice’s specific needs, so you can focus on your patients and revenue-producing activities.

Responsibilities

• Manage accounts receivables and keep up-to-date records
• Coordinate with healthcare providers and insurance companies for claim submission and follow-up
• Generate revenue by making payment arrangements, collecting accounts, and monitoring and pursuing delinquent accounts
• Collect delinquent accounts by establishing payment arrangements with patients, monitoring payments, and following up with patients when payment lapses occur
• Maintain Medicare bad-debt cost report
• Secure outstanding balance payments for the care of employees
• Verify insurance eligibility for patients and ensure timely payment
• Handle denied claims and appeal if necessary
• Reconcile payments and post to patients' accounts
• Maintain compliance with HIPAA regulations
• Handle patient inquiries regarding their accounts

Other details:

Start Date: TBD

Schedule: 8 hours/day Monday-Friday; 40 hours/week

Days Off: Saturday & Sunday

Time zone: EST

Duration: Full-time Steady state

• At least 3-5 years of experience as a US Medical AR Specialist
• Knowledge of medical billing and coding practices
• Strong understanding of the healthcare billing process
• Familiarity with healthcare insurance plans and related policies
• Experience with HIPAA regulations
• Excellent communication and customer service skills
• Strong attention to detail
• Strong computer skills and experience with medical billing software.
• Amenable to work in any US time zones (graveyard shift)
• At least 1 year of experience in Physical Therapy billing
• Preferably with experience in Agile EMR

Key Results

• Reduce coding and billing error rate
• Achieve the target collections goals set and collections status report
• Reduced number of denials and complaints
• Achieve an accuracy rate of 99%
• Utilization of billing and coding software programs

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5
• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up

Our Commitment to delivering high-quality results for our clients and the only way to do that is by ensuring a rewarding, respectful, and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From Home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education

• Specialized Training

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

A Senior Customer Advocate interacts with clients’ customers to provide them with information to address inquiries regarding products and services. In addition, you deal with and help resolve any customer complaints. At the same time, you provide support to customer advocates and associates on general account needs, queries. Usually, Senior Customer Advocates gather their information and interact with customers via email/chat messages.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer client queries with enthusiasm, courtesy, and an open mind.
• Provide excellent customer service in a timely manner.
• Comfortably work with data.
• Support associates with their general queries and needs.
• You will interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism.
• Perform problem tracking and ensure that issues are properly prioritized, documented, tracked, and resolved.
• Ensure proper and timely escalation of issues to meet internal and external expectations.
• Identify opportunities and recommendations for continuous process improvement.
• You are expected to deliver service excellence and maximize customer satisfaction.
• Work with the external team to stay updated on product and service knowledge.

YOU HAVE…

• At least a bachelor’s degree in any field you’re passionate about!
• 2 to 3 years of customer service experience (may it be email, phone, or chat support)
• Advanced knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications.
• Experience with CRM 
• 50-60 words per minute typing speed.
• Excellent verbal and written communication skills.
• Strong and effective phone contact handling skills.
• Ability to accept feedback gracefully and with an open mind.
• Advanced understanding of common Customer Experience best practices.
• An ability to understand and communicate complex ideas to customers, both verbally and in written form.

• Customer orientation and ability to adapt/respond to different types of characters.
• Aptitude to quickly learn and navigate new technology, systems, and applications.
• Ability to recognize themes and patterns on customer concerns and identify optimization across processes and tools.

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Flexitime
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

MedCore Solutions, Bizforce's medical division, is seeking for skilled WFH Rheumatology Medical Billers to join our team. As a US Medical AR Specialist, you will manage accounts receivables, coordinate with insurance companies and healthcare providers, handle denied claims, and ensure timely reimbursement of medical expenses. The successful candidate will work from home permanently and will have the opportunity to work with a dynamic team in a fast-paced environment. BizForce & MedCore Solutions allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world.

Who We Are

MedCore Solutions (MCS) is a single-source solution for Healthcare administration. MCS is an industry leader in medical billing, credentialing, scribing, insurance verification, compliance, and virtual staffing. Upon your request our team of certified coders can perform a detailed billing analysis to determine if you are receiving the maximum amount of revenue while conforming to CMS guidelines. Ask how MCS can streamline your hospital or practice making healthcare administration simple, effective, and affordable. We pride ourselves on giving you the best solutions tailored to your practice’s specific needs, so you can focus on your patients and revenue-producing activities.

Responsibilities

• Manage accounts receivables and keep up-to-date records
• Coordinate with healthcare providers and insurance companies for claim submission and follow-up
• Generate revenue by making payment arrangements, collecting accounts, and monitoring and pursuing delinquent accounts
• Collect delinquent accounts by establishing payment arrangements with patients, monitoring payments, and following up with patients when payment lapses occur
• Maintain Medicare bad-debt cost report
• Secure outstanding balance payments for the care of employees
• Verify insurance eligibility for patients and ensure timely payment
• Handle denied claims and appeal if necessary
• Reconcile payments and post to patients' accounts
• Maintain compliance with HIPAA regulations
• Handle patient inquiries regarding their accounts

Other details:

Start Date: TBD

Schedule: 8 hours/day Monday-Friday; 40 hours/week

Days Off: Saturday & Sunday

Time zone: EST

Duration: Full-time Steady state

• At least 3-5 years of experience as a US Medical AR Specialist
• Knowledge of medical billing and coding practices
• Strong understanding of the healthcare billing process
• Familiarity with healthcare insurance plans and related policies
• Experience with HIPAA regulations
• Excellent communication and customer service skills
• Strong attention to detail
• Strong computer skills and experience with medical billing software.
• Amenable to work in any US time zones (graveyard shift)
• At least 1 year of experience in Physical Therapy billing
• Preferably with experience in Agile EMR

Key Results

• Reduce coding and billing error rate
• Achieve the target collections goals set and collections status report
• Reduced number of denials and complaints
• Achieve an accuracy rate of 99%
• Utilization of billing and coding software programs

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5
• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up

Our Commitment to delivering high-quality results for our clients and the only way to do that is by ensuring a rewarding, respectful, and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From Home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education

• Specialized Training

Hi! We’re Smartsourcing, looking for a Front End Developer who can work with us full-time and on-site!

Earn up to P80,000!

Where?

Be a part of the Smartsourcing crew

As the Team Captain, you are responsible for the day-to-day management of your team. You will serve as a point of escalation for issues outside the authority of an agent. You will also be working with the Client Experience  Manager as well as the People Manager to identify growth and development opportunities for the team members. 

WHAT WILL YOU DO 

People Management 

● Identify growth and development opportunities for team members 

● Monitor attendance and punctuality and other people issues of all team members and consistently escalate them to the HR department for proper disciplinary action as needed

Performance Quality Management 

● Monitor and assess team members’ performance, and provide timely feedback through regular coaching as well as through Weekly and Monthly performance reviews. 

● Ensure that team members are properly trained and working consistently to meet client needs.

● Ensure that the team meets company and client-specific KPI targets. 

Logistics 

● Ensure that team members' and equipment needs are met to sustain service levels. 

● Recommend/suggest relevant alternatives to the product or tool being used by the company. 

Internal Coordination 

● Work with the People Development Manager to make recommendations for their team member’s career path, and assist in making a comprehensive training plan for them. 

● Relay consistent issues to the Service Delivery Manager in a timely and efficient manner.

● Helps in culture building particularly in embracing our Core Values and practicing what a Boldr leader should be.

● Guide advisors and analysts to foster growth and development, best practices, and optimal morale in the organization.

External Communications 

• Be familiar with the client’s key contacts, unique requirements, and operating processes Implement policies related to the Client’s products.
• Contribute to the ongoing development of customer support and success processes.
• Demonstrate mastery of the company and Client’s offerings (i.e. its product and services).
• Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved.
• Identify opportunities for continuous improvement and additional client value, discussing directly with the Client Experience Manager.

• 2 - 3 years of supervisory experience in a related field (Omnichannel).
• At least 2 years of college undergraduate.
• Intermediate knowledge of CRM systems (i.e. Zendesk, Salesforce IQ, Salesforce, Gorgeous).
• Intermediate knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications.
• Excellent verbal and written communication skills. 
• An ability to understand and communicate complex ideas to customers, both verbally and in written form.
•  Aptitude to quickly learn and navigate new technology, systems, and applications. 
• Ability to accept feedback gracefully and with an open mind.

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Flexitime
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

ABOUT US

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve.

HEADLINE

Are you a creative and innovative individual with a passion for crafting immersive experiences? Are you looking for an opportunity to showcase your design skills and make a lasting impact?

Join our dynamic team as a FIELD MARKETING OFFICER for an AI software technology company in Amsterdam, Netherlands. This is a unique opportunity to make a lasting impact and contribute to the future of AI software technology. If you are a creative thinker with a passion for delivering exceptional experiences, we invite you to join our team and be a part of our exciting journey.

What’s in it for you:

• Be part of a collaborative and forward-thinking team. 
• Above average compensation plus generous benefits. 
• Personalised development program and seniority benefits.
• Relocation package offered for those currently living outside Cebu 
• Being part of an international team of smart and passionate colleagues.

This is a FULL-TIME role, MONDAY TO FRIDAY, MIDSHIFT.

This is an office-based position in central Cebu City.

The expected start date is March 2024.

ABOUT THE ROLE

As a FIELD MARKETING OFFICER, you will play a pivotal role in creating captivating and immersive experiences for trade show attendees. You will have the opportunity to showcase your creativity and design skills while representing our cutting-edge AI software technology company. In this role, you will work closely with cross-functional teams to understand our goals, target audience, and key messages. Your responsibilities will include developing visually stunning booth designs that align with our brand identity and objectives. You will create high-quality graphics and visual elements that effectively communicate our messages and enhance the overall experience. Additionally, you will be responsible for coordinating the logistics of our trade show participation, ensuring seamless booth setup, shipping arrangements, and equipment setup. With your keen eye for design, you will optimize the layout and composition to maximize visual impact and visitor engagement.

RESPONSIBILITIES

• Develop visually captivating booth designs that align with our brand identity and objectives.
• Collaborate with cross-functional teams to understand goals, target audience, and key messages.
• Create high-quality graphics and visual elements that effectively communicate our messages.
• Coordinate logistics for trade show participation, including booth setup, shipping, and equipment setup.
• Ensure consistent application of our brand guidelines and visual identity.
• Optimize layout and composition to maximize visual impact and visitor engagement.
• Utilize 3D visualization tools to present realistic renderings of booth designs.
• Manage print production and collaborate with vendors.
• Stay up-to-date with industry trends and incorporate innovative ideas into designs and experiences.
• Build strong relationships with internal teams and stakeholders, providing design recommendations and support.

• Bachelor's Degree in Graphic Design, Visual Communication, or a related field.
• Proven experience with at least 5 years in graphic design, preferably with a strong focus on booth design or event design.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and 3D modelling/rendering tools.
• Solid understanding of design principles, typography, colour theory, and branding.
• Strong portfolio showcasing a range of booth designs and other relevant graphic design work.
• Excellent communication and presentation skills, with the ability to effectively articulate design concepts to clients and collaborate with cross-functional teams.
• Detail-oriented with a strong sense of organisation and the ability to manage multiple projects simultaneously.
• Ability to work independently and meet deadlines in a fast-paced, dynamic environment.
• Knowledge of the life and sciences industry, including familiarity with scientific concepts and terminology, is highly desirable.
• Ability to work effectively in a collaborative team environment.
• Excellent organisational skills with the ability to prioritise tasks, work on multiple assignments, and manage time effectively.
• Excellent verbal and written English and interpersonal skills to interact with clients and team members effectively.
• High level of integrity and professionalism.

BSA Solutions, Inc. emphasizes in:

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law.
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs.
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success.
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness.
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities.
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life.
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development.
• Encourages you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present.
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness.

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.

Angkas’ mission is to eradicate poverty in the Philippines by providing opportunities for its bikers to create a source of

livelihood that impacts their family and their communities.

The Clinic Nurse Administrator will play a crucial role in setting up the foundations in making this happen by providing

administrative and clinical support to the Medical Department

What you’ll be doing:

• Administrative Work – Organize and implement efficient workflow processes and documentation, update and take ownership of existing trackers, coordinate and communicate with other departments and stakeholders.
• Clinical Work – Man the onsite clinic and facilitate its operations according to defined protocols, ensure compliance to DOLE OSH standards as well as proper reporting of workplace accidents, identify and mitigate workplace hazards.
• Insurance Work – Work closely with ERT Lead to manage enrollment, renewals and removal of riders from insurers. Additionally, ensure proper case documentation and completion of requirements for reimbursement.
• Others – Provide ad hoc support to Medical Director, Senior Nurse Officer and ERT Lead

• Registered Nurse
• 3-5 years of clinical and administrative experience
• Experience in Clinic Management, Medical Management, Case and Insurance Management, and Regulatory Compliance
• Has certifications - BLS/ACLS/BOSH
• Critical Thinking, Organizational Skills, Customer Service, Communication, Research, and Writing skills

ABOUT US

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve.

HEADLINE

We are seeking a talented and creative Graphic Designer specialising in event booth design for clients in the life and sciences industry.

What’s in it for you:

• Be part of a collaborative and forward-thinking team. 
• Above average compensation plus generous benefits. 
• Personalised development program and seniority benefits.
• Relocation package offered for those currently living outside Cebu 
• Being part of an international team of smart and passionate colleagues.

This is a FULL-TIME role, MONDAY TO FRIDAY, NIGHT SHIFT

This is an office-based position in central Cebu City.

The expected start date is March 2024.

ABOUT THE ROLE

As a Graphic Designer, you will play a crucial role in conceptualising and executing visually appealing and impactful booth designs that effectively represent our clients' brands and engage their target audience. You will collaborate closely with clients, project managers, and the marketing team to deliver outstanding booth designs that exceed expectations. Join our team of talented designers and contribute to creating visually stunning and impactful booth designs that leave a lasting impression on clients and event attendees in the life and sciences industry.

RESPONSIBILITIES

• Booth Design: Create innovative and visually striking booth designs that align with clients' brand identities and objectives, while considering the specific requirements of the life and sciences industry.
• Concept Development: Work closely with clients and project managers to understand their goals, target audience, and key messages, and translate them into compelling booth design concepts.
• Graphic Creation: Develop high-quality graphics, illustrations, and visual elements that effectively communicate the clients' messages and enhance the overall booth design.
• Branding and Identity: Ensure consistent application of clients' brand guidelines and visual identities across all booth designs, maintaining a cohesive and professional appearance.
• Layout and Composition: Determine the optimal layout and composition of booth elements, including graphics, signage, interactive displays, and promotional materials, to maximise visual impact and user experience.
• 3D Visualization: Utilize 3D software or other relevant tools to create realistic renderings and visualisations of booth designs, enabling clients to visualise the final product before implementation.
• Print Production: Collaborate with print vendors to ensure accurate and timely production of booth materials, including graphics, signage, and promotional items, while maintaining high-quality standards.
• Project Management: Manage multiple projects simultaneously, adhering to project timelines, milestones, and budgets while providing regular updates to clients and internal stakeholders.
• Industry Trends: Stay up-to-date with the latest trends, technologies, and best practices in booth design and the life and sciences industry, incorporating innovative ideas into designs to enhance client experiences.
• Client Relationship Management: Build strong relationships with clients, understanding their unique needs and preferences and proactively offering design recommendations and solutions.

• Bachelor's Degree in Graphic Design, Visual Communication, or a related field.
• Proven experience with at least 5 years in graphic design, preferably with a strong focus on booth design or event design.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and 3D modelling/rendering tools.
• Solid understanding of design principles, typography, colour theory, and branding.
• Strong portfolio showcasing a range of booth designs and other relevant graphic design work.
• Excellent communication and presentation skills, with the ability to effectively articulate design concepts to clients and collaborate with cross-functional teams.
• Detail-oriented with a strong sense of organisation and the ability to manage multiple projects simultaneously.
• Ability to work independently and meet deadlines in a fast-paced, dynamic environment.
• Knowledge of the life and sciences industry, including familiarity with scientific concepts and terminology, is highly desirable.
• Ability to work effectively in a collaborative team environment.
• Excellent organisational skills with the ability to prioritise tasks, work on multiple assignments, and manage time effectively.
• Excellent verbal and written English and interpersonal skills to interact with clients and team members effectively.
• High level of integrity and professionalism.

BSA Solutions, Inc. emphasizes in:

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law.
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs.
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success.
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness.
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities.
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life.
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development.
• Encourages you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present.
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness.

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.

Hi! We’re Smartsourcing, looking for a Mid Front-End Developer who can work with us full-time and on-site!

Earn up to P60,000!

Where?

Be a part of the Smartsourcing crew

Hi! We’re Smartsourcing, looking for a Senior Back-End Developer who can work with us full-time and on-site!

Earn up to P90,000!

This role calls for you to work from 5 PM - 2 PM!

Where?

Be a part of the Smartsourcing crew

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

As a Talent Management Manager, you will be instrumental in shaping the future of our workforce, focusing on leadership development, learning, and career development, as well as performance management. You will also play a critical role in recruitment marketing and building strategic partnerships with academic institutions to attract and nurture future data center talents like interns or cadet programs.

Key Responsibilities

• Develop and implement a comprehensive leadership development framework that aligns with our business objectives and industry standards.

• Oversee the learning and development initiatives, ensuring they are effective, relevant, and aligned with career progression paths.

• Drive the performance management process, integrating it seamlessly with our talent development strategy.

• Spearhead recruitment marketing strategies to enhance our employer brand, particularly within academic environments.

• Build and maintain strong relationships with universities and educational institutions to develop a pipeline of future talent for internships and graduate programs.

• Use data analytics to measure the impact of talent management initiatives and to make informed decisions for continuous improvement.

• Manage cross-functional projects with a focus on innovation in talent management practices.

• Provide strategic oversight for career development programs to ensure they meet the needs of both the employees and the business.

Qualifications

• Must have a Bachelor's Degree in any related fied of study

• Proven experience in Talent Management, particularly within the technology or data center sector.

• Strong project management skills and the ability to lead strategic initiatives across the organization.

• Proficiency in data analytics with experience in using insights to drive talent strategies.

• Deep knowledge of leadership development, performance management systems, and learning and development best practices.

• Experience in building and maintaining academic partnerships and in designing programs for early-career talent.

• Outstanding communication and interpersonal skills, with the ability to engage and inspire stakeholders at all levels.

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

What’s it all about?

The compliance-risk control framework includes financial crime compliance and regulatory compliance. Financial crime focus is on Anti-Money Laundering (AML), Counter Terrorist Financing (CTF), Sanctions & Anti-Bribery and Corruption (ABC), and on the associated Know Your Customer (KYC) and Know Your Customer’s Business (KYC/B) & Counterparty Due Diligence (CDD) obligations, including primarily but not limited to: -

•           On-boarding counterparty due diligence

•           Transactional monitoring

•           Sanctions screening

•           Suspicious activity identification, monitoring and reporting

What we expect of you, day to day.

• Develop an understanding of Visa Payments business operations and payment processes

• Identify and internally escalate actual or suspected sanctions matches, assisting and supporting other analysts within the team

• Ensure sanction queries are sent in a timely manner in line with our internal SLAs and deadlines set

• Identify trends and use data to suggest improvements to effectively resolve service issues, escalating appropriately.

• Assist with the development of management information in alignment with regulatory and internal policy/risk expectations

• Assist with the review of new controls to mitigate risks and reduce false positives to improve efficiency across the team.

And assist:

• Ensuring clients are within legal parameters and not undertaking ML or criminal activities. For example, using screening and monitoring systems to assess client legitimacy.

• Identifying, managing & escalating suspected and actual money laundering, sanctions breaches and fraud cases through the relevant escalation path.

• Ensuring the compliance risk control framework remains aligned with external legislation.

• Conducting and/or overseeing compliance monitoring reviews and audits.

• Promoting and providing advice on best compliance practice within critical business areas.

• Exemplifying the company values and promoting them in all areas of the role, within and without the function.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

What we expect of you, day to day.  

• Develop an understanding of Visa Payments business operations and payment processes 

• Review patterns of unusual activity, provide thorough and evidential rationales, escalating and following reporting procedures accordingly 

• Liaise with clients to obtain supporting information to understand payment trends/unusual activity  

• Support the resolution of risk and compliance issues, queries and concerns, raised both internally and externally. 

• Work alongside the Diligence team to understand new clients, the risks and effective monitoring controls.  

• Undertake assigned Compliance project work ad-hoc (e.g. Data Protection, Fraud) 

• Identify and internally escalate actual or suspected financial crime incidents 

• Keep up to date with compliance legislation and regulations 

And assist

• Ensuring clients are within legal parameters and not undertaking ML or criminal activities. For example, using screening and monitoring systems to assess client legitimacy. 

• Identifying, managing & escalating suspected and actual money laundering, sanctions breaches and fraud cases through the relevant escalation path. 

• Ensuring the compliance risk control framework remains aligned with external legislation. 

• Conducting and/or overseeing compliance monitoring reviews and audits. 

• Promoting and providing advice on best compliance practice within critical business areas.  

• Exemplifying the company values and promoting them in all areas of the role, within and without the function. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Assess and respond to Compliance related transaction queries from our Network Partners and Beneficiary banks

• Ensure responses are sent in a timely manner in line with our internal SLAs and deadlines set by the Banks.

• Identify any reoccurring issues raised by the bank, and effectively resolve any problems resulting in the reduction of Bank requests.

• Engage with clients to understand customer activity following alerts or requests from bank partners Identify and internally escalate actual or suspected financial crime incidents

• Understand automated transaction monitoring tools, applying rules to enhance their effectiveness

• Identify, investigate anomalous transaction patterns 

• Identify, investigate, actual or suspected financial crime incidents

• Assist the Senior Compliance Managers with analysis of current and future monitoring requirements as required

And assist

• The risk-assessment of proposed markets, products and counterparties (clients and partners)

• Collation, assessment and recording of counterparty due diligence

• Other compliance officers with monitoring reviews and audits

• Other compliance officers with detailed resolution work re compliance issues, queries and concerns raised both internally and externally as directed by the Nominated Officer By committing to learning relevant compliance legislation and regulation 

• Ad-hoc compliance project work (e.g. Data Protection, Fraud)

• Develop an understanding of operations, payment processes and I.T (the Product)

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Assess and respond to Compliance related transaction queries from our Network Partners and Beneficiary banks

• Ensure responses are sent in a timely manner in line with our internal SLAs and deadlines set by the Banks.

• Identify any reoccurring issues raised by the bank, and effectively resolve any problems resulting in the reduction of Bank requests.

• Engage with clients to understand customer activity following alerts or requests from bank partners Identify and internally escalate actual or suspected financial crime incidents

• Identify, investigate anomalous transaction patterns 

• Identify, investigate, actual or suspected financial crime incidents

And assist on

• Ensuring clients are within legal parameters and not undertaking ML or criminal activities. For example, using screening and monitoring systems to assess client legitimacy.

• Identifying, managing & escalating suspected and actual money laundering, sanctions breaches and fraud cases through the relevant escalation path.

• Ensuring the compliance risk control framework remains aligned with external legislation.

• Conducting and/or overseeing compliance monitoring reviews and audits.

• Promoting and providing advice on best compliance practice within critical business areas. 

• Exemplifying the company values and promoting them in all areas of the role, within and without the function.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Support the deployment & sustainment of initiatives with data collection, analysis,
summary, recommendations monitoring and reporting that will help to drive repeatable problem solving and leadership routines

• Develop reporting and analysis tools to support Leaders and Teams to sustain continuous improvement in their area including their own management practices and routines.
• Possess good understanding of analytics tools (PowerBI, Alteryx, Excel, PowerPoint etc.) to drive historical data trends, volume analysis, visual representations of the KPIs
• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Help in the Development and implementation of databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Locate and define new process improvement opportunities

Support the deployment & sustainment of initiatives with data collection, analysis,
summary, recommendations monitoring and reporting that will help to drive repeatable problem solving and leadership routines

3-5 years of experience using data mining to extract information from data sets and identify
correlations and patterns

• Experience in organizing and transforming information into comprehensible structures
• Ability to leverage data to predict trends in the customer base and the consumer population as a whole
• Technical expertise regarding data models, database design development and data mining
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings
• Comfortable using tools and techniques to visualize data in easy-to-understand formats, such as diagrams and graphs
• Prepare reports and present to management
• Identify and recommend new ways to add efficiency by streamlining business processes
• Monitor data quality and remove corrupt data
• Communicate with stakeholders to understand data content and business requirements
• PowerBI, Database Management (SQL, Access, Cloudera), Alteryx, Python or equivalent Analytics Program, Microsoft excel, Lean Six Sigma

Arch is seeking a proactive, results-driven individual to join our Global Internal Audit (“IA”) team as Senior Internal Auditor. As a Senior Internal Auditor, you will gain hands-on experience with business and technology processes, risks, and controls. You will also build direct relationships with key business, technology, and audit leaders as part of your efforts to conduct risk assessments, develop process and control documentation, perform audit/testing procedures, and identify process and control improvement opportunities. The Senior Internal Auditor may also lead aspects of Internal Audit projects and/or SarbanesOxley (“SOX”) program activities. This position offers the opportunity to be a leader now and grow through
demonstrated performance.

• Serve as a team member on Audit/Advisory projects and/or SOX program efforts
• Perform Audit/SOX activities including interviews, walkthroughs, testing, wrap-up, and issue follow up
• May lead certain aspects of Audit/Advisory projects and/or SOX program efforts including engagement
• planning, depending upon skillsets and project requirements
• May oversee Internal Auditor(s) on projects, depending upon skillsets and project requirements
• Participate in the SOX and Audit Plan development process