QA is an expert in conducting end-to-end monitoring and feedback, reinforcing positive agent behaviors that will result to customer satisfaction, and reforming those that result to negative customer experience.  QA shall be able to assess how transactions are handled, and identify the areas that need improvement.

QA shall ensure that all agent-customer interactions result to positive experience and are performed in accordance to pre-determined compliance guidelines, through, but not limited to:

·         Live or recorded monitoring of agent interactions (both voice and non-voice) ensuring compliance to pre-determined quality guidelines.

·         Meeting the required number of evaluations on a daily, weekly, and/or monthly basis.

·         Provide accurate and impartial judgement on all transaction evaluations.

·         Regular coaching sessions with agents to reinforce good behavior and reform opportunities

·         Reporting of daily, weekly, monthly, and quarterly monitoring scores or any quality-related performance together with root-cause/data analysis and recommended action items.

·         Reporting of critical errors to Operations, Training, and HR, and monitor if the concerned party has completed the relevant corrective action procedures.  

·         Attending administrative hearings and deliberations resulting from the critical error callouts.

·         Facilitating QA rollouts and guidelines orientations for new-hires, and certifying agents prior to official endorsement to Operations.

·         Collaborating with Operations and Training in developing the technical and soft-skills of agents through coaching sessions, QA orientation, calibration sessions, rewards and recognition projects, etc.

·         Attending and facilitating calibration sessions, and sending relevant minutes and variance reports after each session.

·         Liaising with clients, and other internal groups as needed, on the creation/update of monitoring/compliance/knowledge-based tools and guidelines, etc.

·         Reporting agent and transaction compliance trends to the Quality Manager and/or QA Supervisor.

·         Identifying trends and opportunities for additional training or corrective action as needed and share feedback with immediate supervisor, Operations, and Training.

·         Taking proper action on disputes filed against transaction evaluations.

·         Participating in internal and external client meetings and performance reviews.

·         Participating in process improvement designs related to quality, technology (CRM/KRM), agent-customer interaction flows, etc.

·         Reviewing and submitting exceptional calls to be pooled for the good call library.

·         Performing physical or information security audits, and telecommunication line quality, and floor background noise as needed

Performing other duties as requested or required by the Quality Manager or QA Supervisor, including taking in calls and/or providing back office services.

Join the A-Team and experience the A-Life!

As an In –House Graphic Designer, you will play a crucial role in creating visually appealing content for social media posts, advertising campaigns, and web pages. You will contribute to the overall brand identity and effectively communicate information to attract and engage customers. The role involves collaborating with other creatives and leadership to align design strategies with business goals.

Your responsibilities will include: 

• Designing visual assets for the company in accordance with the principles of good design, the established brand identity, and effective/emergent content strategies. 
• Presenting design concepts and drafts for review and approval. 
• Clearly communicating the reasoning behind design choices and tradeoffs. 
• Collaborating with other creatives and leadership to meet business goals. 
• Incorporating feedback from the team. 

• Proven experience in graphic design  
• Proficient in industry-standard design software and tools. 
• Strong understanding of design principles and ability to apply them effectively. 
• Excellent communication skills with the ability to articulate design decisions and tradeoffs clearly. 
• Ability to present design concepts and drafts for review and approval. 
• Responsive to feedback and adaptable to incorporate changes based on team input. 
• Proactive approach to problem-solving and a commitment to meeting business goals through design. 
• Creative thinking and a keen eye for detail.
  

Please share a compelling portfolio with projects that showcase your range of graphic design skills. 

As an agile company, we're seeking a trailblazer who personifies the following qualities and traits: 

• Proactive, adaptable and flexible 
• Highly professional 
• Willing to go the extra mile to achieve desired outcomes 
• Strong collaboration and communication skills to work effectively with cross-functional teams 
• Strong problem-solving skills  
• Committed to continuous improvements and willing to experiment with new approaches and techniques to work processes 

Hi! We’re Smartsourcing, looking for an Inbound and Outbound Sales Representative who can work with us full-time and on-site!

Where?

We would need you to be or have the following:

• Proven experience in a sales development or inside sales role is a plus
• Excellent communication and interpersonal skills
• Self-motivated with a strong desire to achieve and exceed goals
• Familiarity with CRM software and sales prospecting tools
• Resilient attitude and ability to handle rejection positively
• Quick learner with a passion for staying informed about industry trends
• We are hiring for a positive attitude and capability. You understand that a Sales Development role takes a lot of resilience. Being a “superstar” over the phone is non-negotiable, and likely, you have successfully secured meetings with C-suite executives from the ASX 500 in previous roles
• Experienced in cold calling and VoIP

• Collaborate with designers to implement responsive web designs that meet the project's specifications.
• Work with product managers, marketers, and developers to understand project goals and user requirements.
• Ensure cross-browser and cross-device compatibility for all developed web pages.
• Optimize web pages for maximum speed and scalability.
• Illustrating design ideas using storyboards, process flows, and sitemaps
• Designing graphic user interface elements, like menus, tabs, and widgets
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g., responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors, and images
• Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
• Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
• Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
• Adhering to style standards in typography and graphic design.
• Continuously iterate on designs, incorporating data-driven insights and best practices to optimize conversion rates.
• Maintain a consistent and cohesive design language across all landing pages and digital assets.
• Present and communicate design ideas and concepts effectively to stakeholders.

• A related Bachelor's degree and a minimum of 2 years UI/UX design experience for digital products or services.
• A portfolio of professional UI/UX design work for both web and mobile platforms.
• Working knowledge of the following technologies and software: Figma, Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.
• Proficiency in HTML, CSS, JavaScript, and related front-end technologies.
• Strong knowledge of responsive web design principles.
• Experience with usability testing and A/B testing methodologies.
• Exceptional attention to detail and a keen eye for aesthetics and layout.
• Solid understanding of web performance optimization and best practices.
• A team player but can work independently
• Excellent written and verbal communication skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Knowledge/experience with web3, crypto, and blockchain is a plus.

Ubix Corporation, a leading retail company, is seeking an experienced and dedicated Audit Supervisor to join our team. As an Audit Supervisor, you will be responsible for overseeing the internal audit process and managing a team of auditors. You will play a crucial role in ensuring compliance with internal controls, identifying areas for improvement, and providing valuable insights to drive business success. This is an excellent opportunity for a motivated and detail-oriented professional who is passionate about auditing and contributing to the growth of a dynamic organization.

Responsibilities

• Supervise and lead a team of auditors, providing clear guidance and support.
• Plan and execute audit engagements, ensuring adherence to established policies, procedures, and best practices.
• Perform risk assessments and develop strategies to mitigate risks.
• Review audit workpapers, findings, and recommendations to ensure accuracy, relevance, and clarity.
• Ensure compliance with regulatory requirements and industry standards.
• Collaborate with cross-functional teams to assess internal control processes and identify opportunities for improvement.
• Prepare detailed audit reports and communicate findings to management and stakeholders.
• Monitor the implementation of audit recommendations and track progress.
• Stay up-to-date with industry trends, regulatory changes, and emerging risks to maintain audit effectiveness.
• Provide training and guidance to team members to enhance their skills and knowledge.

• Bachelor's degree in Accounting, Finance, or a related field.
• CPA, CIA, or other relevant certifications preferred.
• Minimum 5 years of experience in internal auditing or public accounting, with at least 3 years in a supervisory role.
• Strong knowledge of auditing principles, techniques, and standards.
• Excellent analytical and problem-solving skills.
• Ability to effectively communicate complex audit findings and recommendations to stakeholders.
• Proficient in using audit tools and software.
• Exceptional attention to detail and ability to meet strict deadlines.
• Strong leadership and team management abilities.
• Ability to adapt to changing business needs and prioritize tasks accordingly.
• Experience in the retail industry is a plus.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced CS Healthcare Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Order processing thru inbound and outbound calls           
• Reviews referrals and medical documents       
• Reviews insurance coverage 
• Will be trained for different functions as needed     

• At least 6 months of BPO experience, preferably with customer service accounts handling medical accounts. Proven customer support experience or experience as a Client Service Representative
• Must have good communications skills
• Strong phone contact handling skills and active listening skills
• Ability to multi-task, prioritize, and manage time effectively
• Must be willing to work on-site BUENDIA, MAKATI

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Octal Philippines Inc. is a leading IT solutions company seeking a skilled and experienced individual to join our partner team as a Network Engineer. As a Network Engineer, you will be responsible for designing, implementing, and maintaining the company's network infrastructure. This includes configuring, troubleshooting, and optimizing network devices and technologies to ensure the smooth and secure operation of the network. This is an excellent opportunity for someone with strong technical knowledge and a passion for network engineering within the IT industry.

Responsibilities

• Design, implement, and support network infrastructure, including switches, routers, firewalls, wireless access points, and VPN appliances
• Configure and troubleshoot network devices and technologies, including VLANs, routing protocols, and network security
• Implement and support Layer2 and Layer3 Switching platforms such as Cisco Nexus, Catalyst and Arista Networks
• Execute simple to moderately complex changes as explicitly directed by Project Engineer or Architect.
• Document network configurations, procedures, technical design plans, cost summaries, implementation plans, and Operations.
• Stay up-to-date with industry trends and best practices in network engineering

• Bachelor's degree in Engineering, Electrical Engineering, Computer Science, Information Technology, or related field
• At least 3 years of experience in the following:
• Network engineer / operations in a multi-site, multi-national company.
• Building and supporting LANs, MANs, WANs, VPNs, and remote access solutions in a variety of topologies in a multi-vendor environment
• Competency in at least three Products (WAN, LAN, WLAN/Wireless, Data Center, Security, Voice).
• Competency in at least one Technical Domain in each Product listed.
• Competency in multiple Tech Domains in at least one Product.
• Can troubleshoot across any part of the network; from end-to-end network.
• Competency in internally managed parts of the network.
• Full comprehension of the design of a given Tech Domain.
• Hands-on experience with Cisco IOS, NX-OS, IOS-XE, IOS-XR routers.
• Hands-on experience with Network segmentation and Endpoint security.
• Next-Generation Firewalls (NGFW) preferred (eg Fortinet, etc)
• Knowledge of Network Access Control and Zero Trust Network models
• Deep Understanding of various network protocols such as OSPF, BGP, MP-BGP, VRFs, MPLS, EVPN/VxLAN, QoS
• High level understanding of Datacenter Virtualization and virtualized workload mobility
• Advanced knowledge of Multicast
• Knowledge of F5 Load Balancers (physical and virtual)
• An understanding of Network monitoring, analysis, and management with tools such as DNA Center/Assurance/Spaces, Cisco Prime, Solarwinds, Arista Cloudvision, and/or other Network monitoring tools.
• Cisco Certified Network Associated (CCNA) required
• Other preferences:
• Public and Private cloud knowledge
• Python / Ansible and any relevant hands-on Network automation experience
• Project management skills
• Cisco Certified Network Professional (CCNP) and/or Internetwork Expert (CCIE)
• Media/Entertainment/Video Distribution/Broadcast/Finance/Banking industry experience, but not required.

Allowance, Health & Life Insurance, & others

STA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Biller Associates to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• Contact patients via phone, email, or mail to discuss outstanding balances, explain charges, and address any concerns or questions related to their bills.
• Work closely with insurance companies to resolve claims denials, rejections, or discrepancies, ensuring accurate and timely payment.
• Establish and negotiate payment plans with patients, based on their financial situation and organization policies.
• Confirm and update patient demographic and insurance information to ensure accurate billing.
• Maintain detailed records of all communications, payment arrangements, and actions taken in the collections process.
• Stay informed about healthcare billing regulations, compliance requirements, and privacy laws (e.g., HIPAA) to ensure all practices are in accordance with industry standards.
• Provide exceptional customer service, demonstrating empathy and professionalism in all interactions with patients and responsible parties.

• At least 6 months of Medical Billing experience focused on Revenue Cycle Management/ Accounts Receivable 
• Good Working knowledge (US Healthcare, Claim Denial / Rejections)
• Good written and verbal English communication skills
• Detail-oriented
• Amenable to work ONSITE in Makati
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Hi! We’re Smartsourcing, looking for a Sales Development Representative who can work with us full-time and on-site!

Where?

We would need you to be or have the following:

• Proven experience in a sales development or inside sales role is a plus
• Excellent communication and interpersonal skills
• Self-motivated with a strong desire to achieve and exceed goals
• Familiarity with CRM software and sales prospecting tools
• Resilient attitude and ability to handle rejection positively
• Quick learner with a passion for staying informed about industry trends
• We are hiring for a positive attitude and capability. You understand that a Sales Development role takes a lot of resilience. Being a “superstar” over the phone is non-negotiable, and likely, you have successfully secured meetings with C-suite executives from the ASX 500 in previous roles
• Experienced in cold calling and VoIP

Hi! We’re Smartsourcing, looking for an Accountant who can work with us full-time and on-site!

Where?

Be a part of the Smartsourcing crew

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

JOB RESPONSIBILITIES:

Document Control

• Receives all types of documents whether they are internally initiated or coming from outside sources like AML, suppliers, and third-party customers
• Updates Documents Master Index and maintains Document Master Copy file.
• Issues applicable documents to controlled file holders and ensures that current documents are available in designed areas.
• Releases notifications regarding newly-approved and obsolete documents.
• Conducts dissemination and orientation of DCC procedures to AMPI employees.

Records Control

• Supervises records scanning activity for the conversion of paper quality records to electronic file.
• Conducts buy-off on scanned records, highlights discrepancy and coordinates with concerned personnel for the necessary corrections.
• Assist borrowers during retrieval of quality records in the retention area.
• Provides assistance on how to use and navigate eRRS (Electronic Record Retrieval System)/network storage.

Continuous Improvement Initiatives

• Review procedures and systems relative to DCC operations and updates them regularly for the enhancement of services.
• Reviews and updates Goals and Objectives regularly to track down accomplishments.
• Update Key Performance Indicator tracking for analysis of DCC performance. Highlights areas for improvement.

Other Functions

• Participates in audit related to Document and Records Control System.
• Updates DCC Budget semi-annually and CAPEX yearly. Update fixed assets for DCC.
• Monitors inventory of supplies. Highlights needed materials/supplies and generates Purchase Requisitions to ensure availability.

MINIMUM QUALIFICATIONS:

• Graduate of any computer-related course or equivalent.
• Knowledgeable in Microsoft Office

We are six years into our journey and are excited to be evolving our approach to our Client relationships.  As such, Boldr is deploying a Strategic Business Unit (SBU) focus. 

The Head of our Health & Wellness SBU will be responsible for co-creating the strategy and executing this strategy to grow our Client relationships. You will be responsible for identifying trends across our Client base and deriving themes from these trends. You will dive into research around the Healthcare and Wellness sectors and learn how typical business models and customer support work so that you can truly partner with our Clients. You’ll understand the technology landscape and ecosystems that support these businesses and know how we fit into their ‘stack’. The ideal candidate for this position is somebody with a strong entrepreneurial mindset to deliver on our day-to-day KPIs and proactively make recommendations to our Clients to support them in their business and build true partnerships. 

In this role, you will have the opportunity to engage with Clients in pre-sales and post-sales. You will be responsible for the overall health of this industry business unit. 

We’re looking for a self-starter, hard-working, and dedicated team member to jump in and be a key part of our Client Experience team. 

In this role, you are responsible for maintaining and nurturing Boldr’s Client relationships and developing and empowering Boldr’s CX Managers to succeed in their roles. You will act as a business owner, taking full accountability for the success of your Clients and team members, ensuring they are fully equipped to meet our clients' commitments and do so with the highest quality. 

You will help foster a healthy working environment for our team members. You will represent Boldr to our Clients and act as our internal Client across various departments. You will need to be laser-focused on our operational performance and daily management and mentorship of global Client Experience Managers. 

You are...

• Curious and authentic, just like us! #beboldr 
• An excellent communicator across all stakeholders
• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about Client satisfaction 
• Proactive and self-motivated
• Borderline obsessive, curious, keen to learn, grow and inspire to share your skills and talents with the team.
• A confident yet humble servant leader who is self-aware and willing to ask for help
• A quick learner
• Adept at giving as well as taking direction
• Able to understand and prepare for the impact of a simple “yes”; able to provide alternative solutions when “no” is necessary
• Able to DO and DELEGATE; understand the different circumstances where each is necessary
• Purposeful with a sense of urgency
• Able to connect with team members, Clients, and internal customers
• Able to manage conflict, redirect differences towards a common goal

You have the ability to...

• Focus on listening and understanding what other people are saying, ask questions as appropriate, and not interrupt at inappropriate times.
• Maintain an open dialogue with the organization's external and internal Client partners in both positive and negative situations.
• Read, research, and draft letters, emails,  and documents.
• Identify complex problems and review related information to develop and evaluate options and implement solutions.
• Speaking in a public setting and delivering presentations to individuals and groups.
• Cope effectively with losses or rejections by moving on to other challenges and learning from past experiences. 
• Use all Google suite products. 

Your experience includes…

• 4+ years in a Client facing role
• 4+ years of knowledge of BPO,  Staffing, Tech, or other Business Service  Industries 
• 4+ years of people management experience

• Law Benefits
• Private Health Insurance
• Paid Time Off
• Training
• Life insurance
• Mental Health Support
• Learning and Development Programs

WHAT YOU’LL LIKE ABOUT US

● Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great.

● We geek out on new ideas, proposals, and anything that will positively impact our clients, and of course, you!

● We’ve got training sessions in-store to help you level up your skill set.

● With you on Boldr’s side, we’ll tackle social responsibility initiatives together.

● We have rest and relaxation benefits.

Octal Philippines Inc. is seeking for a knowledgeable and experienced individual to join our partner team as a Cloud Administrator. As a Cloud Administrator, you will be responsible for administering, organizing, modifying, and supporting a company's digital systems hosted on the cloud. Implements, install, and configure cloud resources, operating systems, web applications, security access and cloud related systems. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that cloud resources, operating systems, software systems, and related procedures adhere to organizational values.

Responsibilities

• Set up and manage cloud infrastructure and resources
• Monitor and optimize the performance of cloud-based systems
• Implement security measures to protect data and systems
• Manage user access and permissions
• Troubleshoot and resolve issues related to cloud infrastructure
• Collaborate with cross-functional teams to define and implement cloud-based solutions
• Ensure compliance with industry best practices and standards
• Monitor cloud costs and optimize resource usage
• Stay up-to-date with emerging cloud technologies and trends

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field
• At least 2 years of experience in cloud administration or related roles
• Cloud Systems Operation
• Web Application Deployment and Operations
• Familiarity with the following technologies:
• Cloud: Azure and AWS (IaaS, PaaS, SaaS)
• Operating System: Linux and Windows
• Web Application Systems and Deployment: IIS, Apache, NginX, PHP, and .Net Deployment
• Cloud Related Infrastructure: Blob \ S3 Storage, Auto-Scaling templates, RDS \ SQL Azure, Content Delivery Network, DNS, Domain, Cloud\App Services and cloud security access

Communication Allowance, Health & Life Insurance & Others

Rentokil Initial:

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries.

We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Find out more on careers.rentokil-initial.com

Our family of businesses:

Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services.

Our plant business; Ambius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacific Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our business in Philippines.

Your day-to-day responsibilities will include:

• To monitor each customer’s evolving needs and manage the account to ensure customer satisfaction and long-term relationship - Customer satisfaction is our first priorit.
• Review and revise tactics quarterly or whenever possible to ensure value-for-money services for customers and the required margin of profits for the Company.
• To achieve the agreed sales target.
• To monitor, evaluate and ensure that customers receive the stated benefits.
• To be in charge of speed and quality of response to changing customer needs, market conditions and competitor activity is critical to our success.
• Ensures that client issues are dealt with an efficient manner, informing the branch management of any problems that may arise.
• To manage the wellness of the customer’s account in ensuring good credit status and liaise with the credit controllers on effective cash collection to customers.
• Attend to all enquiries from prospects and existing customers.
• Attend to all leads from members of the staff, customers or members of the public
• Call on potential and existing clients
• Ensure satisfactory after sales service is provided to clients and provide regular communications between the client and team, to provide strong team representation to meet the customer’s expectations.

Do you have what it takes? If you want to be considered for this role you will need:

• Diploma / Degree in Sales or Marketing.
• Negotiation skills
• Industry Field sales selling skills
• Analytical skills
• Leadership of teams and individuals
• Good communication and interpersonal skills
• Understands the service environment market
• Prior experience in service industry and/or sales experience in a consumer business environment is preferred.

Are you interested? Here's what you can expect when you join us...

Benefits From Start Date:

• HMO (Health Insurance)
• Paternity / Maternity Leave (if applicable)

Benefits after 6 months of continuous work and pass the performance evaluation:

• Annual pay increase
• Group Personal Accident Insurance
• Group Term Life Insurance
• Vacation Leave
• Sick Leave (with cash conversion)
• Birthday Leave
• Matrimonial Leave
• Bereavement Leave
• Paid Non working holidays
• 13th Month Pay & other Statutory benefits
• Rice Benefits

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!

Ubix Corporation, a well-established retail company, is seeking a detail-oriented and experienced Internal Auditor to join our team. As an Internal Auditor, you will play a crucial role in evaluating and enhancing our internal controls, risk management processes, and financial operations efficiency. With your strong analytical skills and excellent attention to detail, you will contribute to the overall success of our business by ensuring compliance and identifying areas for improvement.

Responsibilities

• Conduct comprehensive audits of financial, operational, and compliance processes to assess effectiveness and identify any gaps or risks.
• Develop and execute audit plans, including the identification of key risks and controls, and ensure adherence to established policies and procedures.
• Analyze financial statements, internal controls, and operating processes to identify weaknesses and recommend improvements to management.
• Evaluate business processes, systems, and best practices to identify areas for cost savings, efficiency improvements, and risk reduction.
• Prepare detailed audit findings reports, including recommendations for corrective actions, and present them to management and stakeholders.
• Coordinate with external auditors and assist in the preparation of audit schedules, ensuring timely completion of audits and compliance with regulatory requirements.
• Stay up-to-date with industry best practices, regulatory changes, and emerging risks to maintain internal auditing standards and recommend adjustments to policies and procedures as necessary.

• Bachelor's degree in Accounting, Finance, or a related field.
• CPA, CIA, or other relevant certifications preferred.
• Minimum [X] years of proven experience in internal auditing or public accounting.
• Extensive knowledge of accounting principles, auditing standards, and regulatory requirements.
• Strong analytical skills with the ability to gather and interpret complex data.
• Excellent verbal and written communication skills to effectively communicate findings and recommendations to various stakeholders.
• Proficient in using audit tools and software.
• Exceptional attention to detail and ability to work independently and meet strict deadlines.
• Strong problem-solving and critical-thinking abilities.
• Ability to travel domestically [X]% of the time, as required.
• Experience in the retail industry is a plus.

We have a fantastic opportunity for an experienced Senior Dev Ops Engineer to join our global team.  This role will play a major part in the delivery of our Group Data Strategy and Data Transformation Journey by delivering, enhancing, and maintaining our IQEQ Data Platform which will drive how our data is managed and used to deliver outcomes in a host of key areas to maximise business value and growth delivering improvements for internal and external stakeholders and clients.

The ideal candidate will have a solid background in software engineering and will work with other seasoned experts across a variety of disciplines, including Data Science, DevOps & Engineering.

Your responsibilities include building Big Data environments in the cloud, improving the technical landscape and effectiveness of the data platforms.  Helping to streamline the software development lifecycle to improve developer productivity, delivery speed, and code quality. You will work closely with development, operations, and security teams to identify and resolve pain points and inefficiencies in delivery workflows.

Key responsibilities include automating delivery processes and maintaining the continuous integration and continuous deployment (CI/CD) pipeline.

Tasks (what does the role do on a day-to-day basis)

• Streamline the software development lifecycle by identifying pain points and productivity barriers and determining ways to resolve them. 
• Collaborate closely with development teams to understand their current build and release processes and make recommendations for improvement.
• Partner with cross-functional stakeholders, including development, operations, quality assurance and security, to streamline processes.
• Provide guidance to development teams to improve performance and operability of the solutions they develop.
• Build and maintain the CI/CD pipelines to improve developer productivity, agility, and code quality.
• Develop and continuously improve automation solutions to enable teams to build and deploy code efficiently and consistently.
• Build automated testing to reduce manual effort and improve product quality.
• Ensure that systems meet business and customer needs for reliability and availability.
• Monitor and manage application performance and service quality, including initial troubleshooting, identification of root cases and issue resolution.
• Work closely with cross-functional stakeholders to analyse and troubleshoot complex production issues. 
• Prepare and present design and implementation documentation to multiple stakeholders.
• Promote DevOps principles and culture across the software engineering organization.

Must have good problem solving, decision making & analytical skills.
Manages team performance.
Provide effective coaching and constructive feedback to subordinates.
Performs administrative tasks for Operational support.
Lead teams into achieving metric goals, complete monthly deliverable and tasks 

• Must have good problem solving, decision making & analytical skills.
• Manages team performance.
• Provide effective coaching and constructive feedback to subordinates.
• Performs administrative tasks for Operational support.
• Lead teams into achieving metric goals, complete monthly deliverable and tasks 

Must have good problem solving, decision making & analytical skills.
Manages team performance.
Provide effective coaching and constructive feedback to subordinates.
Performs administrative tasks for Operational support.
Lead teams into achieving metric goals, complete monthly deliverable and tasks 

Hi! We’re Smartsourcing, looking for a Talent Acquisition Intern who can work with us on-site!

Where?

Be a part of the Smartsourcing crew

ABOUT US

BSA Solutions provides talent outsourcing services to small and medium-sized businesses. We offer global businesses access to highly skilled professionals from the Philippines and Malaysia, enabling businesses to build their offshore dream teams. Our vision is to be the place where the bright minds meet to build a community of successful companies. We help talents chart their professional careers and allow our clients to focus on strategic and high-level tasks while we care for their talent management needs. We pride ourselves on delivering exceptional results through our personalized services and our in-depth knowledge of the markets we serve.

HEADLINE

Are you a digital chameleon, seamlessly blending creativity with technical prowess?

We're searching for a dynamic Web & Graphic Designer to join our team and unleash your multi-faceted skillset on diverse projects.

What's in it for you? 

• Full-time, permanent position with a day-shift schedule so you can maintain a healthy work-life balance. 
• Office-based in vibrant Cebu City, offering a modern collaborative work environment. 
• Opportunity to work with cutting-edge financial tools and systems, enhancing your skills and expertise. 
• Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents. 
• Grow and develop your career with us through our technical and professional development programs. 
• Competitive Salary Package (between 30K – 40K) + generous benefits + personalized learning and development. 

This is a full-time, office-based role in Cebu City. To start in February 2024.

Join us and connect and collaborate with the best minds, building a community of successful companies. 

 ABOUT THE ROLE

Do you thrive at the dynamic intersection of creativity and technology?

We're seeking a highly motivated and versatile Web & Graphic Designer to join our team and ignite your diverse skillset across a range of exciting projects. In this dynamic role, you'll be the architect of inspiring online experiences, seamlessly bridging the gap between creative vision and technical execution.

RESPONSIBILITIES:

• Social Media:

Create and implement creative social media content across platforms (e.g., Facebook, Instagram, Twitter) for brand awareness, engagement, and lead generation.

o   Develop and manage social media calendars and campaigns.

o   Analyze social media performance and adapt strategies for continuous improvement.

• Graphic Design:

o   Design stunning visual assets for websites, social media, marketing materials, and other channels.

o   Develop and maintain brand identity and ensure consistency across all touchpoints.

o   Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.).

• Website Design & Development:

o   Design engaging and user-friendly websites with a focus on user experience (UX) and conversion optimization.

o   Implement website designs using popular CMS platforms like WordPress or Drupal.

o   Maintain and update existing websites.

o   Basic understanding of HTML, CSS, and JavaScript is a plus.

• General:

o   Collaborate effectively with internal teams (marketing, IT, etc.) to achieve project goals.

o   Stay up to date with the latest web design trends and technologies.

o   Excellent communication and time management skills.

o   Ability to work independently and take initiative.

• Bachelor's degree in Design, Communication, or a related field (preferred).
• Minimum 2 years of experience in web design and social media marketing.
• Strong portfolio showcasing your design skills and creativity.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple projects simultaneously.
• Passion for digital marketing and the latest web design trends.

BSA Solutions, Inc. offers:

• Comprehensive financial rewards and benefits that exceed market standards and the requirements of the Philippines Labor Law.
• Comprehensive and generous HMO benefits package for you and one dependent from the start date.
• Personalized professional development coaching and mentoring to help you map out your personal and professional development plan.
• Broad selection of exciting and engaging social events to embrace as a vibrant BSA community.
• Psychologically safe environment for you to develop your skills and talent consistent with BSA values and
• Frequent webcasts and discussion forums by senior leaders to obtain feedback and ideas, and genuinely interested in hearing what you have to say.

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, color, religion, origin, or any other characteristics protected by applicable law.

• Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

  Shape your Career with Citi

  Citi’s Operations and Technology (O&T) enables Citi to achieve its day-to-day operational and long-term growth goals, enabling execution of Citi’s strategy by providing services, technical solutions and infrastructure across the bank.

  We’re currently looking for a high caliber professional to join our team as AVP - Payroll Senior Analyst - Hybrid based in Taguig, Philippines. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

  · Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

  · We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

  · We empower our employees to manage their financial well-being and help them plan for the future.

  · Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

  · We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

  · We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

  In this role, you’re expected to:

  • The Payroll Sr Analyst performs business analysis support for an HR and Payroll operations organization; Creates and manages the documentation of internal procedures and business requirements.
  • Serves as subject matter expert for payroll processes and procedures.
  • Creates and manages the documentation of internal procedures and business requirements; manages the business analysis and documentation of system change specifications; and implementation of user application test plans.
  • Executes test plans and identifies and documents discrepancies found through the ability to accurately assess output against expected results; Resolves discrepancies with technical and/or business personnel, communicates issues and results clearly, and retests as required.
  • Creates and run data verification reports utilizing queries.
  • Interacts with customers on production and project support.
  • Plans and execute complex projects and coordinate over a broader departmental spectrum. Regularly assumes informal/formal leadership role within teams, and is involved in coaching and training of new recruits.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

  As a successful candidate, you’d ideally have the following skills and exposure:

  • 5-8 years of experience in a related role.
  • Demonstrated execution capabilities
  • In-depth understanding and knowledge while contributing to the development of new techniques and processes and for the area or function.

  Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

  Take the next step in your career, apply for this role at Citi today

  https://jobs.citi.com/dei

  #Hybrid

  #LI-AR1

-------------------------------------------------

Job Family Group:

-------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The data analyst is responsible for collection, organization, interpretation, analysis, scrubbing, documentation and dissemination of complex data sets. The candidate will provide analysis, will process and normalize the data to ensure data integrity and will create queries, views and reports. The candidate will review, input reinsurance submission data, set up the Property pricing models, create a comparison to the expiring contract wording, and document files in the directory after business is bound. Communication with the underwriters is essential. 

• Interpret data, analyze results, and provide ongoing reports
• Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in a complex data sets
• Filter and scrub data, and review reports and performance indicators to locate and correct code problems
• Locate and define new process improvement opportunities

The Paid Media Manager will be responsible for implementing and executing Paid Social campaigns in line with the agreed strategy to maintain, develop, and exceed client performance targets The successful candidate will provide day-to-day implementation, optimization, and upload of client campaigns through direct input and supervising junior staff.

Implementation/Execution

• Develop and implement Paid Social campaigns in line with the agreed strategy to maintain, develop, and exceed client performance targets.
• Provide day-to-day implementation, performance optimization, and upload of client campaigns through direct input and supervising junior staff.
• Budget pacing & management: Ensuring campaigns are within budget and forecasting future spend.
• Providing data-driven insights based on campaign performance data and research, and creating recommendations for developing current and future digital strategies

Vendor Management

• Liaise with vendors and third party representatives to maintain and develop relationships and build knowledge of new features and betas.
• Stays up-to-date with practices and standards in the digital marketing industry

Analytics

• Ensures flawless campaign execution and effectiveness by establishing key indicators to measure success.
• Interpret performance reports to provide actionable insights, analysis and recommendations to meet campaign objectives.

SME

• Coach and develop junior staff, supervising their projects and day-to-day activities.

Client interface

• Provide accurate client communication that details performance and return on investment via regular campaign reporting and analysis.