WHO WE ARE

MySigrid is a Premium Executive and Personal Assistance Service staffed by humans powered by technology. We provide the right people, platform, and processes to optimize busy executives’ lives, allowing them to outsource the day-to-day activities that keep their personal and professional lives on time and on target. We aim to democratize executive support access and create jobs using technology instead of replacing them.

We use MySigrid, our proprietary Collaboration & Task Management Platform, to solve tasks efficiently and collectively - improving quality, reducing human error, and increasing speed.

YOUR ROLE AS A CERTIFIED QUICKBOOKS ACCOUNTANT

As a Certified QuickBooks Accountant with MySigrid, you will play a pivotal role in ensuring financial accuracy and compliance with US accounting standards. Leveraging your expertise in QuickBooks, you will be responsible for managing day-to-day accounting tasks, preparing financial reports, conducting reconciliations, and collaborating with cross-functional teams.

As a Certified QuickBooks Accountant, you will be responsible for:

• Utilize QuickBooks for efficient handling of day-to-day accounting operations.
• Prepare, analyze, and ensure the accuracy of financial reports in compliance with US accounting principles.
• Conduct reconciliations of accounts, promptly resolving any discrepancies.
• Collaborate with various teams to uphold financial data accuracy and integrity.
• Stay informed about changes in US accounting regulations and standards.

To be a successful in this role, you should meet the following requirements:

• Education background in Accounting or Financial related courses
• Minimum of 1 year proven experience in Accounting or Financial Management
• A Certified QuickBooks Accountant Certification is REQUIRED.
• Fluency in verbal and written English communication
• Excellent analytical and problem-solving skills.
• Detail-oriented and highly organized.
• Must be willing to be assigned on a US shift schedule on the whole duration of employment.
• Can START IMMEDIATELY.

At MySigrid, we aim to ensure the professional and personal growth of all our employees:

• Competitive salary package.
• Vacation and Sick leave credits.
• HMO Package for the employee and two legal dependents.
• Reimbursable internet charges.
• Comprehensive training and continuous learning advantages.
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
• High importance to work-life balance with the opportunity to work from home part of the week.
• Opportunity to venture into other areas of the business as you continue to contribute to the company's growth.
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
• Work in a corporate culture that encourages collaboration, emphasizing our core values: Integrity, Passion, Teamwork & Respect, Pro-activeness, Accountability, and Determination.

Co-Working days

MySigrid has co-working offices in BGC, Ortigas, and Makati where the whole team meets at least twice a month at a minimum.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position : Marketing Designer

Salary: 1000 - 1500 USD (to be assessed and approved by the client based on the candidate's experience, knowledge, skills, and abilities)

Schedule:    Monday - Friday 40 hrs/week following either EST or CST

Company Overview 

The company finds a 360-degree approach that weaves together the mental, physical, spiritual, emotional, and environmental aspects of well-being. For over 10 years, MBG has been guiding people towards lives of greater meaning, connection, fulfillment, and purpose, supported by a vibrant community. Our expert contributors and editors report on groundbreaking scientific discoveries, leading research, and share personal stories of transformation. True well-being is a journey, not a destination.

Duties and Responsibilities:

• Looking for a Strong graphic designer with a background in production, typography, and motion graphics
• The role will be  supporting the internal creative team and assisting with marketing and paid social asset creation.

• 3+ years in a graphic design related role
• Strong organization skills and ability to think in systems
• Proficient with the Adobe creative suite (Photoshop & Illustrator & AfterEffects)
• Strong eye for design and a solid understanding of basic design principles
• Motion Graphics Abilities (light video editing, captioning, and animation)
• Strong Typography skill set with an eye for layout and color
• Super detail oriented and strong work ethic
• Ability to work in fast paced environment with multiple deadlines
• Experience using Asana or other similar project management tool
• Understands the importance of clear communication and time management
• Production design experience and/or ability to work quickly, in high volume with precision.

Big plus:

• Experience with paid advertising and marketing
• Experience sourcing and optimizing stock photography for web
• Experience with brand design
• Strong illustration and icon design skills
• Lettering abilities
• Video editing
• Email design experience
• Copywriting abilities
• Passionate about health and wellness

Salary: P70,000 to P80,000 (Monthly Package)

Schedule: Monday – Friday (07:00 AM - 04:00 PM EST)

What are we looking for?

Skills Required:

• Bachelor’s Degree in Accounting
• Experienced in using QuickBooks Online
• Seasoned background in Accounts Payable and Accounts Receivable
• Excellent written and oral communication skills

Nice to Have:

• CPA is a plus

What will you do?

• Process accounts payable, billings & collections, payroll
• Prepare cash-flow reports, projecting daily cash management needs
• Assist with the preparation of the budget, financial forecasts, and report variances
• Additional duties as assigned by Director of Finance and Administration

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

A Massachusetts-based solar company and we’ve always been proud to serve a state that continues to lead the nation in solar panel installations.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

OPEN TO FILIPINO CANDIDATES ONLY

Position : Administrative Assistant 

Work Hours : Flexible hours but must be available to work Eastern Time when needed, especially during the training period. Should be amenable to working varying work hours duration, some days have heavier workflow and other days would allow shorter duration (will be discussed and should be agreed upon with the hired candidate) 

Holidays : January 1, November 23, and December 24 & 25

Pay Range : $1000 - $1300/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Company is the leading college athletics news and consulting company in the industry. Our series of newsletters target all levels of intercollegiate athletics to efficiently provide a holistic view of stories that are vital to the knowledge base of all those who want to gain an advantage in college athletics. Our products reach over 42,000 subscribers across the intercollegiate athletics and higher education landscape.

Our employees are our most important asset. We are committed to attracting and developing a diverse group of talented individuals. We will value each person's uniqueness and recognize the importance of diversity on our team. Effective teamwork will allow us to accomplish our goals.

We strive to reach the highest possible standards of excellence in everything we do. We value creativity in all aspects of our work. We recognize that to create new ways of providing products and services, we must encourage and embrace change.

Duties and Responsibilities:

We are looking for an administrative assistant. This position will research and compile job postings to inform job sales outreach, track advertising sales, invoice customers, serve as quality control for job postings and advertisements, update subscription databases, respond to customer emails, and other duties as assigned.

• Compile information for job and advertising sales
• Invoice customers
• Accurately update a variety of databases
• Updating our subscriber profiles in Omeda
• Tracking staffing changes and updating the appropriate database with the new profile information and/or removing departing employees from the appropriate database
• Send congratulatory emails to individuals that have been hired in new roles and get their updated contact information to then update the appropriate database
• Run reports in Omeda
• Other duties as assigned

Minimum Requirements:

• At least 2 years of related administrative or data entry experience
• Google Suite (Google sheets and docs or other comparable software) proficiency is required
• Attention to detail 
• English writing proficiency 
• Good Communication Skills

Preferred

• Data entry experience
• Experience in Omeda or similar marketing software
• Knowledge of sports

Salary: P60,000 to P100,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 6:00 PM AEST)

What are we looking for?

Skills Required:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of at least 2 years as Technical Relationship Manager or equivalent.
• Proven experience in a technical role, with a strong understanding of Microsoft platforms, MacOS, and cybersecurity.
• Experience in network and internet infrastructure, with familiarity in Cisco, Juniper, and Arista.
• Exceptional skills in writing sales proposals, contract renewals, and pricing.
• Ability to work closely with technical engineers and other team members.
• Experience in a client-facing role, with a focus on maintaining and growing client relationships.
• Excellent communication and negotiation skills.
• Must be amenable for a contract position (1 year contract, subject for renewal/continuous contract).

Nice to Have:

• Sales experience is desirable.
• Strong interpersonal and communication skills.
• Ability to think critically and solve problems effectively.
• Proactive and able to work independently as well as part of a team.
• Detail-oriented with strong organizational skills.

What will you do?

• Apply expertise in Client Relationship Management and Sales in maintaining and strengthening client relationships, ensuring the continuity and growth of the business.
• Develop and maintain strong relationships with clients, understanding their technical needs and business objectives.
• Provide technical guidance and support on Microsoft platforms (Windows desktop, Office 365), MacOS, and cybersecurity concepts including XDR, backups, BCP, etc.
• Engage in technical and commercial discussions, offering solutions that align with clients' needs.
• Have a fundamental understanding of Network and Internet infrastructure, with experience in Cisco, Juniper, and Arista being desirable.
• Assist in writing sales proposals, renewing contracts, and pricing solutions in collaboration with engineering teams.
• Focus on protecting company revenue and margins and minimize client churn without having a new sales target.
• Ensure smooth contract and agreement renewals with existing clients.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Service Incentive Leaves and Birthday Leave (1)

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client based in Sydney, Australia was founded based on the belief that IT should be simple, as complexity leads to problems and higher costs. Cloud computing offers a chance to change how businesses use technology, bringing more flexibility, faster turnaround, and lower IT expenses. With a good cloud strategy, companies can transform their daily operations.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P70,000 to P100,000 (Monthly Package)

Schedule: Monday – Friday  (09:00 AM - 06:00 PM EST)

What are we looking for?

Skills Required:

• Bachelor’s Degree and/or Paralegal certification from an accredited institution
• Proficiency in using Clio Legal Software
• Knowledgeable in Real Estate Law and related regulations
• Excellent written and oral communication skills

Nice to Have:

• Familiarity with project management tools

What will you do?

• Conduct title searches and review property records.
• Prepare and draft legal documents, including contracts, agreements, and deeds.
• Assist in the closing process, including organizing and coordinating closing documents.
• Manage and maintain client files, ensuring accurate and up-to-date records.
• Communicate with clients, lenders, and other parties involved in real estate transactions.
• Coordinate with title companies and surveyors to resolve title issues.
• Assist attorneys in legal research and analysis.
• Provide administrative support, including scheduling, filing, and document management.
• Stay up-to-date on relevant laws, regulations, and industry trends.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

A full-service law firm based in New York City. With lawyers admitted to practice in New York and New Jersey, we provide a spectrum of legal services to both individuals and corporate clients. Our team of innovative problem solvers, skilled negotiators, and experienced litigators find creative solutions and produce results for clients facing difficult circumstances.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P70,000 to P100,000 (Monthly Package)

Schedule: Monday – Friday (08:00 AM - 05:00 PM EST)

What are we looking for?

Skills Required:

• Bachelor’s Degree and/or Paralegal Certification from an accredited institution
• Juris Doctor Preferred
• Seasoned background in Estate Planning (Familiarity in estate planning laws and regulations)
• Experienced drafting and review estate planning documents
• Background in legal software using Clio
• Excellent written and oral communication skills

Nice to Have:

• Social Media Marketing Experience

What will you do?

• Client Interaction:
• Serve as the primary point of contact for clients, providing updates on case progress, answering inquiries, and maintaining a professional and empathetic demeanor when working with individuals and families.

• Drafting Documents:

• Prepare wills, trusts, powers of attorney, and other legal documents, ensuring they comply with relevant laws and regulations.
• Estate Planning:
• Collaborate with attorneys to assess clients' estate planning needs and provide recommendations, including the establishment of trusts, asset protection strategies, and healthcare directives.
• Legal Research:
• Conduct research on relevant legal issues, statutes, and regulations to support the attorneys in case preparation and strategy.
• Record Maintenance:
• Maintain organized and accurate client records, ensuring all documents and communication are properly documented and easily accessible.
• Scheduling and Calendar Management:
• Manage attorney schedules, including court dates, client meetings, and deadlines, to ensure efficient time management and case progression.
•  Notary Services:
• Act as a notary public to notarize legal documents as required.
• Continuing Education:
• Stay up to date on changes in estate planning and probate law, attending relevant workshops, seminars, and legal conferences.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
•  Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client --- We offer legal assistance for a wide range of estate and elder law issues, including trust Administration, probate and Medicaid planning. We are committed to helping you understand your legal options and explore every potential solution. When you meet with our team for your initial consultation, we will thoroughly review the facts of your situation. We will identify how we can help and build a strategy to address your concerns and accomplish your objectives.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P150,000 - P180,000 (Monthly Package)

Schedule: Monday – Friday (8:00 AM to 5:00 PM AEST)

What are we looking for?

Skills Required:

• Certificate or degree qualified in Accounting
• Must have at least 5 years+ of experience as a Finance Manager
• Working towards CA/CPA would be advantageous
• Experience with Microsoft Dynamics Navision (essential)
• Experience with Odoo (advantageous)
• Experience with Microsoft Office suite of products (Excel proficiency especially)

What will you do?

To support the CFO to manage all finance functions within the business, with emphasis on AR, AP, payroll, month end and journals. Accuracy of data, timely completion of tasks and attention to detail are key requisites of this role.  

Accounts Receivable

• Process customer invoicing and sending out monthly statements
• Follow up on overdue debts, keeping the CFO informed of any issues
• Receipt of customer payments into the general ledger
• Assist with customer queries into their account.

Accounts Payable

• Enter supplier invoices into the general ledger
• Process payments in the bank accounts for CFO approval
• Reconcile supplier statements with the general ledger
• Liaise with suppliers with any queries that arise

Payroll

• Process monthly payroll in the payroll system for CFO approval and payment
• Add new employees/process staff leaving (resignation or redundancy)
• Process pay changes for employees (eg. Pay increase)
• Assist with staff queries into payroll or leave
• Process monthly payroll journal in the general ledger

General Ledger

• Process all month end journals as agreed with the CFO
• Process all bank account journals per NAB bank statements
• Prepare all balance sheet reconciliations as required
• Review the P&L and Balance Sheet for accuracy
• Maintain fixed asset register
• Assist with any royalty and commission payments required
• Prepare the monthly BAS for CFO review and lodgments

Management Reporting

• Assist the CFO with preparation of management reports, including cash flow forecasts and trade finance positions.
• Assist the CFO with preparation of the annual budget and monthly forecasting
• Support the wider business with relevant reporting requirements
• Provide insightful and timely financial analysis on performance of the business

Systems Development

• Support the CFO through the transition from Navision to Odoo
• Review and suggest process improvement opportunities
• Embrace change management and the efficiencies and improvements that Odoo will bring to the business

General

• Inspire and advocate company values
• Uphold OH&S policies and procedures to ensure a safe work environment for employees, contractors and visitors
• Other duties as requested

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client based in Australia specializes in helping businesses build efficient and successful hybrid teams by combining client's current team and offshore talent. With their expertise, they can maximize productivity, enhance collaboration, and achieve cost-effective results.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Top 3 Reasons To Join Us

• Competitive Salary
• 100% Remote
• Working on the latest tech for the Insurtech Market Leader

About Us:

• At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
• We are a leading global no-code insurance platform for health, life, and P&C
• We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
• We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
• We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
• We are fully funded and backed by reputable VC funds and strategic institutional investors
• We have a global presence in Asia, EMEA and the Americas
• We’ve grown our annualized revenue by over 30x since January 2021
• We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

What you will do:

• Assist the HR team in end-to-end recruitment processes, primarily managing the applicant tracking system
• Monitor the onboarding and offboarding task lists for joiners and leavers and assist in preparing and gathering documentation
• Prepare employment contracts, offer letters, and other HR-related documents.
• Collaborate with the staff club to develop and execute engagement strategies.
• Participate in HR team meetings and provide updates as required.
• Support HR team with administrative tasks.
• Maintain confidentiality of HR information and handle sensitive matters appropriately.
• Adapt to changing priorities and take on additional responsibilities when needed.

What we are looking for:

• Fresh graduates are welcome to apply
• Degree in Psychology, Human Resource Development, or any related course
• Previous experience working for a startup or in Human resources is a plus
• Excellent skills in the use of Microsoft Office
• Able to work independently and under pressure in a fast-paced environment with an emphasis on accuracy and timeliness
• Self-motivated, hardworking, a strong sense of responsibility with a positive working attitude
• Good command of English is a must

Why You'll Love Working Here

• Fully Remote
• Flexible Leave
• International Environment
• Competitive renumeration package
• Performance Bonus
• Stock Options after 6 months
• Company activities and events
• Learning and development plan

CoverGo Company Video

By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Financial Analyst

Schedule: Monday to Friday, 3-4 hours overlap between 8am to 8pm EST

Salary Range: 1000 - 1500 USD/month (to be assessed and approved by the client based on the candidate’s experience, knowledge, skills, and abilities)

About the Role:

We are seeking a detail-oriented and highly organized individual to join our team as a Virtual Analyst. In this remote position, you will be responsible for supporting our entire team, ensuring accuracy and compliance with established procedures. The ideal candidate is proficient in real estate and/or finance principles, possesses excellent communication skills, and is adept at utilizing software systems such as Microsoft Excel, Word, & PPT. We will ask the individual to focus on creating automated processes for any repeatable tasks to maximize efficiency. 

Responsibilities:

• Data Entry & Maintenance:
• Accurately enter transactions information into databases.
• Maintain organized and up-to-date records.
• Document Verification:
• Review various lists and documents for accurate information in a timely manner.
• Preparing Presentations:
• Work closely with the underwriting team to prepare Asset Summary Reports (ASR), Investor Presentations, and ad hoc materials to various partners, investors, teammates.
• Ensure data is correct and presentation is professional and organized.
• Document Sharing & Organization:
• Organize and manage folders in secure filesharing systems (i.e., Dropbox, Sharefile).
• Responsible for aggregating and sharing file links to various counterparties, both internal & external.
• Customer Service:
• Interact with team members and third parties, both via email and phone in a professional and timely manner.
• Follow Up:
• Organized and diligent to follow up internally and externally in a persistent, yet polite manner for requested documents and tasks.
• Quality Control:
• Special attention to making sure details are correct (both numbers and words).

• Bachelor's degree in Accounting, Finance, or related field.
• Proficient in using Microsoft Suite ( Word, Excel, PPT)
• Ability to create/use Macros and API Plug-ins to automate processes is a plus
• Excellent attention to detail and organizational skills.
• Effective communication and interpersonal skills.
• Ability to work independently and meet deadlines.

*LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES*

Position: Senior Digital Marketing Specialist

Working Hours : EST Timezone, Flexible

Responsibilities:

• Develop and implement strategic digital marketing campaigns across various platforms such as social media, email marketing, and search engine optimization.
• Create engaging content for digital platforms and manage content distribution and creation.
• Analyze data and generate reports to measure performance and identify areas for improvement.
• Stay up to date with industry trends and best practices in digital marketing.
• Collaborate with cross-functional teams to optimize campaigns and drive business results.

• Minimum of 5 years of experience in the same role.
• Strong knowledge of SEO, SEM, social media marketing, and email marketing.
• Background in basic video editing, photo editing, anf basic graphic designing.
• Proficient in using digital marketing tools and platforms such as Google Analytics, Facebook Ads Manager, and Mailchimp.
• Excellent analytical and problem-solving skills.
• Experience in Shopify, Klaviyo, Amazon, Figma, Affinity, Hootsuite, Facebook and Google Ads, Adobe and Canva is a strong plus.
• Ability to work independently and manage multiple projects simultaneously.
• Strong communication and interpersonal skills.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!

Position: Sales Development Representative

Working Hours/Shift: Monday -Friday; 9 am-5 pm EST

Salary Range: $800 - $1200 monthly

Job Title: Sales Development Representative (SDR)

Job Overview: We are seeking an experienced and dynamic Sales Development Representative (SDR) to join our team. As an SDR, you will play a crucial role in generating new business opportunities by conducting outreach through emails, setting up meetings, and facilitating discovery calls. The ideal candidate will possess at least 2 years of relevant SDR experience, with proficiency in tools such as HubSpot, Google Workspace, and Slack. Strong written and verbal communication skills are a must, along with a preference for candidates with prior experience in a Marketing agency and a B2B environment.

Responsibilities:

1. Conduct outreach through email campaigns to generate leads and opportunities.
2. Collaborate with the sales team to set up meetings and discovery calls with potential clients.
3. Research and identify key decision-makers within target organizations.
4. Utilize CRM tools, particularly HubSpot, to manage and track leads and opportunities.
5. Maintain clear and concise records of all interactions in the CRM system.
6. Collaborate with marketing teams to align outreach efforts with overall business strategies.
7. Provide regular updates on lead generation activities to the sales team.

Qualifications:

1. Minimum of 2 years of experience as a Sales Development Representative.
2. Proficient in using CRM tools, specifically HubSpot.
3. Familiarity with productivity tools such as Google Workspace and communication platforms like Slack.
4. Exceptional written and verbal communication skills.
5. Prior experience working in a Marketing agency is preferred.
6. B2B experience is highly desirable.
7. Proven track record of meeting and exceeding lead generation targets.

Salary: P90,000 to P110,000 (Monthly Package)

Schedule: Monday – Friday (8:00 AM - 5:00 PM AEST)

What are we looking for?

Skills Required:

• Good technical knowledge and skillset of PL/SQL, Oracle SQL, JAVA. Basic/Intermediate UNIX
• On the ground / in the field WMS experience and Operations
• Has configured BY/JDA/RP Dispatcher (if BY/JDA/RP Discreet experience) NOTE: JDA is now known as Blue Yonder
• Hardware/RF exposure in the field
• Experience with designing Labels/Packing list/Invoices etc.
• Experience with WMS Support / Testing and experience with analysing and writing reports in SQL (SSRS)
• Experience with Application Support Systems (Zendesk, ConnectWise, Salesforce, ServiceNow, Zoho etc.)

Nice to Have:

• Ability to communicate and articulate clearly over the phone with Clients/Customers
• Responsive and driven to end task resolution

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client based in Australia deliver world-class supply chain solutions across the APAC region. Their experience comes from the successful delivery of solutions across 3PL, FMCG, retail, warehousing, and transport. With a talented team of highly skilled, technically advanced and operationally experienced consultant which all share fabric of service, commitment and excellence.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

"LOOKING FOR FILIPINOS CURRENTLY RESIDING IN THE PHILIPPINES"!!!

Working Hours : M -F, flexible 8 working hours, 2 hrs overlap to meet with client, EST

Salary Range : 1500 - 2000 USD

Holiday : TBD

Duties and Responsibilities: 

• Writing backend systems with Python using the FastAPI framework.

Qualifications: 

• Minimum 3 years of experience in Back End developer using Python
• Above Average to Excellent communication skills; minor accent is acceptable
• Has some minor frontend web experience. - Nice to have, but similar to our desire for the frontend developer to have some backend experience/interest.
• Must have high energy, detail oriented, and takes initiative

The Tech Stack: 

•  Language - Python
• Backend Framework - FastAPI
• Database - PostgreSQL
• interested in AI - Uses AI copilots

A LITTLE BIT ABOUT Boldr

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.

We are a global team, united by our desire to connect diverse people with common values for boldr impact.

We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

Meaningful connections start with AUTHENTICITY

We do our best work by being CURIOUS

We grow by remaining DYNAMIC

Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE

At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

The Salesforce Developer's role is to work with business partners to realize the full capability of the CRM. You'll be responsible for designing and developing customizations, extensions, configurations, and integrations.

The Salesforce Developer will oversee design, development, testing, and change management. Drive highly visible Salesforce initiatives across the organization, including building applications on the Force.com platform and supporting integrations with Salesforce.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Assist with the planning of application changes, development, and installation of upgrades and new releases.

Create end-user training materials(trail mixes) based on role and function, and monitor compliance with training processes.

Integrate multiple systems with Salesforce, including internal proprietary and third-party applications.

Lead customer-driven solutions utilizing technical solid design skills and strong working relationships with internal groups.

Guide users in formulating requirements, advise on alternatives, and the implications of new or revised processing analysis.

Apply best practices and design patterns of best-of-breed applications developed on the Salesforce. com platform

Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products

Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality

Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation.

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

Curious and authentic, just like us! #beboldr

An analytical and critical thinker, with an eye for even the most minute of details

Passionate about client satisfaction.

YOU HAVE…

Have hands-on experience with Salesforce Lightning

Have experience designing APIs and integration

Have worked within an Agile development team

3+ years of experience in the administration and development of Salesforce’s Sales Cloud Functionality

Knowledge of Salesforce permissions, roles, reports, dashboards, and logical formulas, modification of standard objects and fields, and creation of custom objects and fields

Experience in migrating data and customizations across Salesforce environments

Strong attention to detail and the ability to multi-task and prioritize tasks

Excellent troubleshooting skills

Excellent interpersonal and communication skills, excellent organizational and time management skills.

Apex and Visualforce development, design, configuration, testing, and deployment of Salesforce.com solutions

• Philhealth Coverage
• Social Security System (SSS)
• PAGIBIG
• HMO on day one
• 13th month pay
• Paid incentive leaves
• PTO
• Sick leave

Salary: P80,000 - P100,000 (Monthly Package)

Schedule: Monday to Friday (9:00 AM - 6:00 PM EST)

What are we looking for?

Skills Required:

• 3+ years of experience as an SEO Specialist or similar role.
• Bachelor’s degree in Marketing, Business, or a related field.
• Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, Moz, etc.
• Solid understanding of search engine algorithms and ranking factors.

Nice to Have:

• Financial/ SaaS/ B2B industry is an advantage - with at least a basic understanding of the jargon of the financial industry.
• Familiarity with HTML, CSS, and website development principles.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and collaboration skills.
• Up-to-date with the latest trends and best practices in SEO and digital marketing.

What will you do?

• Conduct thorough keyword research to identify strategic keywords for content optimization.
• Implement on-page, technical, off-page SEO strategies to enhance website performance, including meta tags, headers, and content optimization.
• Stay updated on search engine algorithms and industry best practices to ensure compliance and effectiveness.
• Monitor website performance using SEO tools and analytics, providing regular reports on key metrics.
• Collaborate with content creators to ensure SEO best practices are integrated into content creation.
• Conduct competitive analysis and benchmarking to identify opportunities for improvement.
• Develop and execute link-building strategies to increase domain authority and enhance backlink profile.
• Work closely with the marketing team to align SEO strategies with overall marketing goals.
• Stay informed about industry trends and advancements in SEO.

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our American client is an advanced technology platform that provides growing companies, investors, and financial institutions access to a broad spectrum of curated data and utilizes AI, deep learning and NLP-driven proprietary algorithms to make data smarter and make raising growth capital, finding investment or acquisition opportunities, and managing a company’s cap table simple, efficient and intelligent.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Payroll Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Function:

• Address payroll concerns via incoming calls      
• Answer payroll related inquiries thru intercom      
• Complede side project assigned by the client if there's any   

• At least 6 months of WORK EXPERIENCE in the same role

• Must have excellent English since they will eventually be on the phone talking with customers
• Detail-oriented
• Background in HR or recruiting a plus
• Background in healthcare a plus

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Salary: P100,000 - P130,000 (Monthly Package)

Schedule: Monday to Friday (9:00 AM to 6:00 PM EST)

What are we looking for?

Skills Required:

• At least 2 years of experience as a Content Writer or Content Marketing Specialist in a relevant industry.
• Knowledgeable, ideally with direct content experience, in investment banking, private equity, and/or venture capital industry.
• Bachelor's degree in Marketing, Journalism, Communications, or a related field.
• Experience with SEO, Content Management Systems, and Social Media Patforms.
• Experience with Hubspot , Google Analytics, SEM Rush.

Nice to Have:

• Financial/ SaaS/ B2B industry is an advantage - with at least a basic understanding of the jargon of the financial industry.
• Salesforce experience.
• Excellent writing, editing, and communication skills.

• Strong research and analytical skills.
• Ability to work independently and as part of a team.

What will you do?

Content Creation and Management:

• Develop and manage a content calendar to ensure timely publication across various platforms.
• Create high-quality, engaging content that resonates with our target audience, including blog posts, articles, newsletters, social media updates, and white papers.

SEO and Content Optimization:

• Optimize all content for search engines to improve organic reach.
• Conduct keyword research and use SEO best practices to increase traffic.

Content Strategy Development:

• Develop a content strategy aligned with short-term and long-term marketing targets.
• Collaborate with marketing and sales teams to create content that supports marketing campaigns and business objectives.

Analytics and Reporting:

• Analyze web traffic metrics and social media engagement to understand content performance.
• Adjust content strategy based on analytics and performance indicators.

Market Research:

• Stay updated with industry trends and content marketing best practices.
• Conduct regular competitor analysis to stay ahead in the market.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• ·Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our American client is an advanced technology platform that provides growing companies, investors, and financial institutions access to a broad spectrum of curated data and utilizes AI, deep learning and NLP-driven proprietary algorithms to make data smarter and make raising growth capital, finding investment or acquisition opportunities, and managing a company’s cap table simple, efficient and intelligent.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

The Company Driver provides various transportation services which includes transporting products, materials, equipment, family members, clients to and from specified locations.

The Company Driver’s responsibilities include dropping and picking up family members, collecting and delivering various packages, doing errands, car cleaning and maintenance as well as maintaining a travel log to record work hours, travel-time and locations traveled to.

Key Tasks and Responsibilities:

• Safely transporting family members as well as various products and materials to and from specified locations in a timely manner.
• Fetching and welcoming clients at the beginning of the trip.
• Greeting promptly and courteously the immediate superior/clients/passengers at all times.
• Assisting with the loading and offloading of luggage, products, and materials as required
• Mapping out the most efficient driving routes to ensure a timely arrival, unless otherwise directed.
• Adjusting travel routes to avoid traffic congestion or road construction.
• Complying with road regulation at all times.
• Promptly informing the immediate superior of any tickets issued against the vehicle during work hours.
• Engaging in conversation if required or playing music if suitable
• Ensuring that clients’ identities and all conversations remain confidential
• Ensuring that the vehicle is always parked in areas that permit parking in order to avoid towing.
• Ensuring that the automobile/vehicle remains clean and well maintained by performing regular washing, cleaning, vacuuming, sanitation and vehicle maintenance.
• Responsible for vehicle registration, insurance renewal, fuel refill, battery replacement, maintenance check-up and informing/reminding the immediate superior in advance for proper scheduling
• Providing accurate time records of the vehicle’s coming and goings.
• Immediate reporting of any accidents, injuries, and vehicle damage to the immediate superior as well as securing proper documentation related to incident such as police report, copies of IDs, insurance etc.
• Take care of errands required by the immediate superior such as payment of bills, deliveries, registrations etc. Supports admin to liaise documents and other departments, if needed.

Skills/Attributes Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High school diploma; previous work experience as a Driver
• A valid driver’s license
• A clean driving record with no traffic violations
• Complete knowledge of road safety rules and regulations
• Familiarity with GPS tools and Google Maps
• Excellent navigational skills
• Strong commitment to safety
• Good time management skills
• Good communication and interpersonal skills
• Maintaining a high degree of professionalism and customer service
• A team player and able to take constructive feedback well
• Willing to work overtime and during holidays if needed

Come and be a part of transcosmos as we have a long history of over 45 years of experience in outsourced services. Originally established in Japan, we’ve expanded throughout Southeast Asia and the rest of the world. We currently have over 100 operating centers across 14+ countries, supporting over 30 languages and counting. Transcosmos Solutions serve 2,500 clients around the world and as an outsourced solution provider ranked 33rd among the top 100 global outsourcing companies.

As well as the fantastic opportunity to partner with huge global brands and pursue an exciting career with a rapidly growing BPO leader, transcosmos pride itself on a fun, healthy, safe, and encouraging work environment in the premium district of Mckinley Hill, Taguig.

Office Address: 14th Floor, Commerce, and Industry Plaza Building, 1030 Campus Ave., McKinley Hill Cyberpark, Taguig City (we are located right beside Venice Piazza Mall)

We are currently in a Virtual Recruitment Process. For applicants, please ensure that you have a strong internet connection at home and a desktop or laptop for the skills exams and video final interview.

OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position : Graphic Designer

Work Hours (Client): M-F, 9 AM to 5 PM, PST

Pay Range :$ 1,000 - 1,300 USD/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Website Design/UI/UX Optimization:
• Design and conceptualize visually engaging and user-friendly website layouts and interfaces. And ensure website designs align with the overall brand aesthetics and messaging.

• Digital Design: 
• Creating visually stunning graphics for website banners, product pages, and other digital assets.

• Design engaging social media visuals for various platforms to promote products and brand awareness.

• Email Campaign Design:
• Design visually appealing and on-brand email templates for various campaigns, including promotional offers, product launches, and newsletters.

• Print Design:
• Design print materials such as brochures, catalogs, packaging, and promotional materials.

• At least 2 years of experience 
• Proficient with Adobe Creative Suite, Figma, and Canva
• A copy or provide a link to your portfolio, showcasing your previous works
• Above-average communication skills

LOOKING FOR CANDIDATES BASED IN THE PHILIPPINES ONLY

Position: Operations Manager

Work Hours: M-F, 9am-5pm EST

Pay Range: $900-$1,500

About Support Shepherd:

Support Shepherd is a rapidly growing customer support outsourcing company that provides top-notch customer service solutions to businesses of all sizes. We are known for our exceptional customer service and commitment to helping businesses succeed.

We are looking for an Operations Manager who will be instrumental in managing our business operations, ensuring efficient project delivery, and maintaining high client satisfaction. The ideal candidate will be responsible for overseeing project management, building internal tools (Notion, Asana, CRM), and performing administrative tasks, alongside playing a key role in strategic planning and process optimization.

Responsibilities:

• Responsible for overseeing project management, building internal tools (Notion, Asana, CRM), and performing administrative tasks, alongside playing a key role in strategic planning and process optimization.
• Manage the full lifecycle of project management, from initiation to closure, ensuring timely and quality delivery of services.
• Oversee internal relationship management, including onboarding, and communication.
• Efficiently handle and integrate business operations tools such as Notion, Asana, and CRM systems.
• Conduct client feedback collection and analysis, fostering continuous improvement.
• Handle day-to-day administrative tasks and support the team in operational needs.
• Participate in strategic planning and execute business strategies.
• Manage HR responsibilities, including recruitment, onboarding, and staff development.
• Setup marketing and sales processes such as build newsletter/blog content calendar, assist with organizing marketing content

• Minimum 2 years of experience (Well rounded who can implement business processes)
• Proven experience in operations management, preferably in a professional services environment.
• Strong understanding of project management principles and experience in managing complex projects.
• Proficiency in using project management tools (e.g., Asana) and CRM systems; Google Workspace, Hubspot (big plus), and Notion (big plus)
• Excellent organizational, leadership, and decision-making skills.
• Strong communication and interpersonal abilities (Above Average to Excellent)
• Ability to analyze data and provide insights for improvement.
• Experience in managing client relationships and understanding of customer service principles.
• Nice to have interest in cybersecurity and tech focused.

Holiday: TBD

Position: Executive Assistant

Salary Range: 800 – 1,000 USD per month

Working Schedule: Monday - Friday (EST) 9:30 AM - 5:30 PM

Company Overview:

As a leading SaaS company experiencing rapid growth, we are seeking an Executive Assistant with a

strong operational background to support our CEO. This pivotal role, reporting to the Chief of Staff,

requires a blend of administrative excellence and operational acumen.

Job Description:

The Executive Assistant will provide comprehensive support to our CEO, encompassing a wide range of

responsibilities. This role is ideal for someone who is not only adept in traditional executive assistant

duties but also possesses a strong inclination towards operations and data analysis.

Key Responsibilities:

● Manage email inboxes, calendars, and scheduling with efficiency and foresight.

● Conduct comprehensive research projects, contributing valuable insights for business growth.

● Arrange travel, reservations, and logistical support with precision.

● Handle data entry and invoice payments with accuracy.

● Draft, edit, and proofread various documents, ensuring high standards of professionalism.

● Coordinate and execute events and special projects, demonstrating exceptional organizational

skills.

● Tackle diverse challenges, including HR, operations, finance, and sales-related projects.

● Perform manual tasks such as material duplication and detailed sales list research.

● Comfortably handle spreadsheets, Excel, and data analysis tasks, demonstrating proficiency in

numbers and data interpretation.

● Proactively identify opportunities to streamline processes and reduce workload for the CEO and

Chief of Staff.

● Maintain discretion and confidentiality across all business matters.

Requirements:

● A minimum of 3 years of experience as an Executive Assistant, ideally in a high-growth SaaS

environment and with U.S.-based CEOs.

● Proficiency in Google Suite, MS Office (especially Excel), and familiarity with modern tech stacks

such as HubSpot, Heap, Stripe, and Rippling.

● Strong capabilities in managing and analyzing data using spreadsheets and various analytical tools.

● Excellent communication skills, both in writing and verbally, with a meticulous eye for detail.

● Demonstrated ability in multitasking, time management, and organizational excellence.

● Positive, adaptable, and proactive mindset, thriving in a fast-paced and evolving environment.

● A unique blend of administrative and operational skills, akin to an operations associate/analyst

Responsibilities

• Mainly in charge of general and subsidiary ledger accounts.
• Prepares asset, liability, and capital account entries by compiling and analyzing account information.
• Documents financial transactions by entering account information.
• Substantiates financial transactions by auditing documents.
• Maintains accounting controls by ensuring policies are observed.
• Guides accounting associates by coordinating activities and answering questions.
• Reconciles financial discrepancies by collecting and analyzing account information.
• Secures financial information by completing database backups.
• Support monthly and annual close process.
• Perform account analysis to make sure that entries and balances are correct.
• Reconcile accounts with the general ledger to ensure that all transactions are reported in accordance with accounting standards and government regulations.

• Graduate of BS in Accountancy
• Minimum of 3 years relevant experience
• High integrity and professionalism
• Thorough knowledge of accounting and financial procedures
• Understanding of Philippine Financial Reporting Standards (PFRS) & BIR regulations applicable to tax filings/ payments (CWT, final tax, VAT, DST, FBT)
• Experience with accounting software - QuickBooks Enterprise
• Advanced MS Excel knowledge (familiarity with excel functions, VLOOKUPs and pivot tables)
• Excellent analytical skills with attention to details

WHY JOIN CLEARSOURCE?

• Medical and Dental Insurance (With free 1 dependent)
• Group life insurance.
• Merit salary increase.
• Paid time off (PTO) such as sick days and vacation days
• 13th Month Pay
• Passionate, energetic & innovative work culture
• Friendly team driven environment.
• Skills and experience development

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Customer Success Analyst

Working hours: Flexible (8 hours/day)

Holiday/s: US and/or PH Holidays

Salary Range: $1,000 - 1,500/month

About the company:

The company is a tech start-up focused on changing the affordable housing industry by creating a SaaS platform designed to fully automate processes key to property owners, while also helping more people to get into affordable housing faster. Our SaaS platform offers a true double bottom line – reduced costs for property owners and improved outcomes for residents.

We are a team of entrepreneurially minded and proactive self-starters who are excited to transform the affordable housing industry. We care deeply about our customers, fostering a culture of respect and accountability, continuously improving, and working in a manner that is urgent but detailed. 

About the role:

The company is seeking a Customer Experience Analyst to join our team.  You will work on a team interacting with the company's customers and end users - affordable housing property owners and residents/applicants.  Your primary role will be to gather resident or applicant information, answer questions about the affordable housing process or the Company Plaform, and complete calculations required for compliance documentation. You will be an integral part of the team gathering user feedback that will directly shape our product roadmap and operations processes. As you become more proficient on our platform, you will have the opportunity to assist in customer implementations and training as we roll out our platform nationwide.

Duties and responsibilities:

• Support customer implementations, including customer the company's Platform configuration, form mapping, processing unit/rent rolls, and program research
• Guide customers in their use of the app in order to improve adoption and increase the efficiency of their workflows
• Monitor and analyze user behavior to track and improve user adoption
• Help report bugs to the engineering team and work with other team members to urgently resolve issues and test solves
• Provide feedback and define internal processes and best practices to improve customer experience
• Develop and improve customer-facing tools and documentation for more scalable, self-service learning
• Use the company's proprietary platform, request and review resident/applicant documents for household composition, income, and assets to determine eligibility for affordable housing
• Other tasks - this is a start-up; you will be asked to jump into many tasks way outside your job description!

Minimum Qualifications

• Experience: No experience required! Entry level
• Bachelor’s degree or equivalent practical experience

Preferred Qualifications

• Experience or internships with customer management
• Knowledge of affordable housing programs
• Excellent communication and presentation skills, both written and verbal
• Interest in technology and ability to quickly learn new software

What We’re Looking For

• Ability to effectively operate with motivation and flexibility in a fast-paced, constantly evolving team environment
• We, not I, mentality
• Ability to handle stressful situations appropriately
• Ability to understand and seek out others' perspectives

The Paid Media Manager will be responsible for implementing and executing Paid Social campaigns in line with the agreed strategy to maintain, develop, and exceed client performance targets The successful candidate will provide day-to-day implementation, optimization, and upload of client campaigns through direct input and supervising junior staff.

Implementation/Execution

• Develop and implement Paid Social campaigns in line with the agreed strategy to maintain, develop, and exceed client performance targets.
• Provide day-to-day implementation, performance optimization, and upload of client campaigns through direct input and supervising junior staff.
• Budget pacing & management: Ensuring campaigns are within budget and forecasting future spend.
• Providing data-driven insights based on campaign performance data and research, and creating recommendations for developing current and future digital strategies

Vendor Management

• Liaise with vendors and third party representatives to maintain and develop relationships and build knowledge of new features and betas.
• Stays up-to-date with practices and standards in the digital marketing industry

Analytics

• Ensures flawless campaign execution and effectiveness by establishing key indicators to measure success.
• Interpret performance reports to provide actionable insights, analysis and recommendations to meet campaign objectives.

SME

• Coach and develop junior staff, supervising their projects and day-to-day activities.

Client interface

• Provide accurate client communication that details performance and return on investment via regular campaign reporting and analysis.