Position: Paralegal

Working Hours: Monday to Friday, 48hrs/week EST (TBD with client)

Salary Range: 1000 – 1800 USD

About the company:

We have been proudly serving residents of the Bronx community for over 40 years. Practice areas include Personal Injury, Medical Malpractice, Slip & Fall cases, Motor Vehicle Accidents, and Premises Liability.

Duties and Responsibilities:

• Function as an assistant to the existing paralegals and legal officers
• Drafting, review, preparation, and processing of legal documents
• Summarize medical records, create treatment /event timelines and chronological medical summaries
• Submit the filled-up application forms for checking by the Supervisor
• Filing of these documents with U.S. government agencies
• Monitoring, coordination, and updating clients on the status of application filed
• Discussion with client and U.S. government agencies
• Establishment and proper maintenance of each client record, and files
• Legal Research
• Other job-related duties, as may arise from time to time

• A fast and reliable internet connection (at least 100 mbps)
• Working back-up internet connection (mobile data not included)
• In-home office setup including Windows Computer (including webcam) with the most recent version of MS Office installed (all programs; Word, Excel, and Outlook)
• No less than 8 GB RAM
• Minimum of Intel Core i5 processor or equivalent.
• Adobe Acrobat Pro or any PDF editor
• Note: Mac does not support some of the required applications needed for the role

Qualifications:

• At least 2 years of experience as a paralegal or in a similar role
• Proficient in Microsoft Office
• Strong writing skills and can adapt to changes
• Strong communication skills
• Willing to stay in the company for 3 years or more
• Bachelor’s Degree in relevant fields preferred

Passion.io’s goal is to make the world more confident and passionate. We do this by empowering Creators to launch highly impactful mobile apps for a fraction of the cost. We are an international remote team of 50 people, supporting 8,000+ Creators and 700k+ end-users from all over the world.

We have an exciting opportunity for a Customer Success Manager to join our team. If you are an experienced professional with 1 or more years experience interfacing directly with customers and able to use and apply playbooks and health scores to be successful in your current role - we would love to meet you!

What you'll bring to the team

• Technical role experience interfacing directly with customers is essential
• 1+ years’ experience in the role of CSM or similar (customer education, onboarding at SMB or Enterprise level)
• SaaS Direct experience 
• Experience implementing or streamlining processes around CSM support cycle
• User experience with CSM tools (ie. Salesforce, Hubspot, Intercom, Zendesk etc)
• Experience using playbooks and health scores 
• Tenacity and Grit to solve problems and improve quality of support to our key creators
• Customer obsessed mindset
• Upselling/closing skills
• Understanding key moments across the customer lifecycle that matter and how best to proactively engage
• Ability to customize/tailor support experience by segment / use case
• Technical ability *(from support side of product, API’s, Integrations, marketing, copy)
• Organization / planning skills
• Copywriting and Verbal Communication skills 
• Fluent in English

NOTE:  Willingness to work North American time zones is essential!!!!

What you'll be working on

• Managing a portfolio of our premium customers, across the entire lifecycle.
• Further test and improve playbooks, aligning to key moments that matter for time to value, feature adoption, expansion, and renewals.
• Really dig into data to pull actionable insights that help to guide and measure.
• Engage proactively with your clients, ensuring high engagement and activity rate from customers.
• Ensure your customers maintain high health scores, and proactively and creatively engage and solve for those who don’t.
• Collect and share insightful feedback from our customers back into other CS teams, marketing, and product.
• Work closely with other teams on cross-functional projects/OKRs aimed to improve retention.

What we offer you 

Salary: P800/hour to P1000/hour (Hourly Package)

Schedule: Any day - 3days/week; 6hrs/day (between 09:00 AM - 06:00 PM AEST)

What are we looking for?

Skills Required:

• Understanding of Contract and Document
• Experience with Evidence Preparation and Summarization
• Experience in Scheduling and Calendar Management
• Experience using a Document Management Software
• 1 year experience in managing motor vehicle collision claims in Qld
• 2 years' experience in civil litigation in the Qld jurisdiction

Nice to Have:

• Insurance companies experience
• Law Firm Experience
• Financial Industry experience
• Bachelor's degree in legal studies or a related field

What will you do?

• Gather, organize, and prepare evidence to support claims and legal proceedings.
• Prepare concise and clear summaries of evidence for legal and administrative purposes.
• Engage directly with clients aiding and maintaining high level of professionalism in all communications.
• Assist with the team in filing necessary court documents, communication with beneficiaries and managing probate process.
• Manage schedules, including court dates, client meetings and deadlines to ensure efficient time management and case progression.

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a tech-savvy firm based in Brisbane, offering diverse legal services across Australia. They specialize in insurance and commercial law, serving underwriters, businesses, and individuals. Their expertise in both areas lets them confidently assist clients referred by insurance brokers. They pioneer a new model, representing clients nationwide from a single office. This approach guarantees consistent quality, reliability, and speedy legal services throughout Australia.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Biller Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Bills Medicare insurance     
•  Handles the the collection of current  / old collectibles for medicare payer   
• Verifies Medicare coverage and submit reports for billing    

Monthly Salary: PHP 21,000

• At least 6 months of Medical Biller Experience
• healthcare account Experience
• Good written and verbal English communication skills
• Tech savvy and knowledgable in use of basic office application 
• Basic accounting / business related /bookkeeping knowledge (Desired)

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

1. Create Delivery Instructions on CW1 per truck booking received from Account Handler.

2. Coordinate with Truck Supplier as per allocation.

3. Monitoring of daily shipments delivery and pick-up.

4. Monitoring of POD’s and upload on BLX system.

5. Create and update monthly monitoring report for lock-in and non-Lock in trucks.

6. Send monthly list to Matching Team for registration & matching purposes.

7. Invoice creation for PAL/Aero Account for local transactions.

8. Open and willing to learn for other accounts to be handle.

9. Ensure on time checking and reviewing email and monitor/trace the location of goods.

10. Answer telephone queries of vendors regarding shipment status.

11. Process and ensure accuracy of delivery documents, including billing docs.

12. Willing to extend beyond working hours.

Competency Requirement/s:

- Candidate must possess at least Bachelor’s/College Degree in supply chain management, business or a related field is required.

- Preferably Male

Experience Required:

- Has a minimum of 1 to 3 years working experience on a Freight Forwarding / Logistics business

Knowledge and Skills:

• Knowledgeable in Air Cargo Freight Forwarding

• Knowledgeable in MS Office Applications

• Knowledgeable in Air Cargo Tracking

• Must be able to work under pressure

• Must have keen eye for details

• Knowledge in CargoWise 1 is an advantage

WHAT WE OFFER

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability.

We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.

Company Benefits:

• Medical Insurance
• Group Life Insurance
• Paid Leaves
• Medical and Optical Reimbursement
• Birthday Token

Position: Data Analyst
Working Hours: M - F 9am-5pm EST
Salary: 1,000 - 1,500 USD per month (depending on interview assessment and client's approval) Please take note that pay will be given in USD
Holiday : US Holidays (see list below) + 3 "floating holidays" that can be taken on any day with one month notice

About the company

Launched in 2020, we bring together specialty producers of fine meat and snacking options to help America eat better.

About the job

Support the Sales Team with what they need; mostly data entry with a bit of data analysis

Duties and Responsibilities

• Provide Support across the field sales organization to include:
• Regular data entry and form completion for retail customers
• New Customer Set Up
• Contract completion and submission
• Record new account information
• Maintain sales documentation, applications, and tools
• Master in-depth knowledge of the company’s services and line of products
• Management of brand presence on customer portals such as Retail Link and others
• Compile and complete weekly internal reports against performance initiatives
• Assist in the development and maintenance of national price lists across all brands
• Oversight and maintenance of internal sales platforms
• Support with financial reconciliation
• Support with Sample orders and execution of shipments
• Provide customer support with complaints, technical issues, and other tasks
• Assist sales team as needed to help customers and make sales
• Assist as needed throughout the process of RFP completion for potential customers
• Help with item assortment and SKU optimization within existing customers

• 3-5 years of experience in Data Analysis
• Proficiency in using MS Office Suite (Excel, PP, Word, etc.)
• Detail-oriented with strong data entry skills.
• Strong knowledge and experience with Excel.
• Excellent internal communication skills.
• Problem-solving skills and ability to take initiative

Holidays:

• New Years Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

Position: Junior Lawyer

Working Hours: Monday to Friday, 48hrs/week EST (TBD with client)

Salary Range: 1000 – 2000 USD

About the company:

We have been proudly serving residents of the Bronx community for over 40 years. Practice areas include Personal Injury, Medical Malpractice, Slip & Fall cases, Motor Vehicle Accidents, and Premises Liability.

Duties and Responsibilities:

• Conduct in-depth legal research to support senior attorneys in case preparation and legal opinions
• Create, review, and edit legal documents, including contracts, pleadings, and correspondence
• Assist in client communication, information gathering, and case updates under senior attorneys' guidance
• Organize case files, maintain records, and ensure deadlines are met
• Work with senior attorneys and legal professionals to develop legal strategies
• Stay updated on legal changes and industry trends through professional development

• A fast and reliable internet connection (at least 100 mbps)
• Working back-up internet connection (mobile data not included)
• In-home office setup including Windows Computer (including webcam) with the most recent version of MS Office installed (all programs; Word, Excel, and Outlook)
• No less than 8 GB RAM
• Minimum of Intel Core i5 processor or equivalent.
• Adobe Acrobat Pro or any PDF editor
• Note: Mac does not support some of the required applications needed for the role

Qualifications:

• At least 2 years of experience as a Junior Lawyer
• Proficient in Microsoft Office
• Prior legal internship or clerkship experience
• Background in any of our practice areas: Personal Injury, Medical Malpractice, Slip & Fall cases, Motor Vehicle Accidents, Premises Liability
• Bachelor’s Degree in relevant fields preferred
• Excellent communication and interpersonal abilities
• Willing to stay in the company for 3 years or more

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Guest Service Agent

Work Hours: Thursday to Monday, 4:00 PM to 12:00 AM EST | 5:00 AM to 1:00 PM Philippine Standard Time

Holidays: Philippine holidays

Pay Range: USD 900 - 1,200 per month (depending on qualifications and skills)

Responsibilities:

1. Reservation Management

• Act as the primary contact for reservation requests, providing prompt and accurate information to potential guests.
• Assist guests with booking processes, availability inquiries, processing payment and any modifications or cancellations.

Communication and Guest Assistance

• Handle incoming guest phone calls, emails, and chats promptly and professionally.
• Respond to guest inquiries, requests, and concerns, providing accurate information and appropriate solutions.
• Proactively address any issues that may arise during a guest's stay, taking appropriate measures to resolve them efficiently.

Guest Experience Monitoring

• Monitor incoming reservations to ensure guests receive check-in instructions and relevant information in a timely manner.
• Conduct comfort checks to ensure guests are satisfied with their accommodations and address any concerns.
• Identify opportunities to enhance the guest experience and provide recommendations for improvements.

Resolution Management

• Escalate guest issues internally to the appropriate departments or management, ensuring prompt resolution and guest satisfaction.
• Collaborate with the housekeeping and maintenance teams to address issues reported by guests.
• Liaise with Airbnb as necessary to support guests and find amicable solutions to challenges they may encounter.

• At least 1 year of customer service experience in the hospitality industry.

• Excellent communication skills, both written and verbal, with a professional and friendly demeanor.
• Strong problem-solving abilities and the capacity to handle guest issues effectively.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays as required.

Position : Executive Assistant

Working Hours : 10 am - 7 pm EST

Salary Range : 800-1000 USD

ABOUT THE ROLE:

As an Executive Assistant, you play a pivotal role in supporting our client with both personal and business tasks, with a specific focus on managing their real estate portfolio. Your responsibilities include engaging with real estate investors through effective phone communication. Proficiency in essential tools such as Microsoft Office (Outlook, Excel, PowerPoint) and email is crucial. We value your ability to independently tackle tasks, demonstrating at least 1 year of experience in a similar role. As a go-getter, you'll thrive in our dynamic work environment, contributing to the client's success.

SCOPE OF WORK:

• Assist the client with personal and business tasks
• Support in managing real estate portfolio
• Engage in communication with real estate investors via phone calls
  

MINIMUM REQUIREMENTS:

• Proficienct in Microsoft Office (Outlook, Excel, PowerPoint)
• 1 year of relevant experience
• Ability to independently figure out tasks
• Proactive and self-motivated go-getter

Salary: P40,000 to P50,000 (Monthly Package)

Schedule: Monday – Friday (07:00 AM - 4:00 PM AEST)

What are we looking for?

Skills Required:

• 3+ years of experience as an Administrative Scheduler within the trading/commercial maintenance industry highly desirable
• High attention to detail and organizational skills
• Ability to work in a fast-paced environment
• Intermediate computer literacy including Microsoft Office Suite
• Excellent communication skills both written and verbal

Nice to Have:

• Experience in job management systems including SimPRO or any similar tool (good to have experience but not a must)

What will you do?

• Coordinating and scheduling maintenance jobs in like with client SLAs
• Working with relevant stakeholders to identify and agree on operational timeframes and attendance for reactive and planned maintenance jobs
• Review materials ordered for each scheduled period to ensure availability on site prior to works being conducted
• Rescheduled activities as required and report on non-compliance times
• Liaise with technicians to reduce work in progress times and close off jobs more efficiently
• Monitor overall maintenance progress and achievement of major milestones
• Completing monthly invoicing to meet targets
• Completion of procurement including raising purchase orders and amendments
• Develop process documentation and maintain a filing system
• Providing support to the scheduling team
• Help raised quoted jobs, services and projects

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA.

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Founded in 1968, our client has evolved from an electrical contractor to a leading Australian provider of diverse engineering, construction, and facilities services. Their expertise spans electrical, data, security, and more, ensuring comprehensive solutions for projects, maintenance, and minor works. With a nationwide reach and 24/7 operations, they deliver peace of mind to clients of all sizes. They forge long-lasting relationships, evident in their involvement in iconic projects for over 30 years and their commitment to client value through top-quality service and industry recognition.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P30,000 to P40,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 05:00 PM AEST)

What are we looking for?

Skills Required:

• 1 year Customer Service Experience
• Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
• Excellent verbal and written communication
• Organized and able to meet deadlines
• Proactive attitude towards problem solving
• Ability to meet agreed KPI’s
• Experience in an inbound/outbound call environment

Nice to Have:

• Experience using CRM Software (Zendesk, etc.)
• Experience in FMCG industry
• AU Customer Service Experience

What will you do?

• Ensure all enquiries are handled in a prompt, efficient, courteous manner ensuring a high level of conversion, whilst showing passion about customer service and being empathetic to the needs of clients.
• Display excellent listening skills and sharp attention to detail towards our clients.
• Ensure highly effective communication and customer service skills are displayed to all clients and that all programs and their staff support this level of service.
• Ensure that all forms of enquiries via phone, email, social media, website or other, are handled in a friendly, professional and timely manner to maximize enquiries and support high conversions.
• Support reporting duties in a confidential manner.
• Effectively prioritize tasks according to department requirements or business needs.
• Update relevant documents used to support the Intake team in order to provide the most up to date information to clients and staff.
• Other ad-hoc duties as requested.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client --- With over 1,000 to 5,000 employees have grown to become one of Australia’s most well-known furniture manufacturers and retailers. Their furniture superstores can be found in every major metropolitan city and regional towns, with over 85 stores across Australia. They take pride of making, selling and guaranteeing well-designed furniture that everyone can truly afford.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  SEO Specialist

Working Schedule:  Monday - Friday, 9 AM - 5 PM (EST) | 10 PM - 6 AM (Philippine Time)

Salary Range:  $1000-$1400 / Monthly 

ABOUT THE COMPANY
The company is on a mission to simplify the personal and commercial insurance consumer experience. We’re using technology to make it more efficient and accessible, and the human touch to make it insightful and delightful. Our vision is to create a next-generation insurance agency, built to streamline the application process, provide greater insights, and empower our customers to make the most of their insurance.

ABOUT THE ROLE:

We are seeking an experienced SEO Specialist with a proven ability to generate and accelerate the growth of organic leads. As part of our dynamic team, you will be responsible for implementing strategies, techniques, and tactics to enhance website visibility, increase traffic, and achieve high-ranking positions in search engine results. Your role will play a pivotal part in creating new opportunities for business growth and profitability through the generation of high-quality organic leads.

RESPONSIBILITIES:

• Optimizing Copy and Landing Pages for SEO: Ensure website content aligns with SEO best practices and Implement on-page optimization strategies to improve search engine visibility.
• Local Landing Page Structure and Architecture: Develop and enhance local landing pages for improved geographical targeting and optimize page structure and architecture to enhance local search performance.
• Link Building and Internal Linking Expertise: Execute effective link-building strategies to enhance domain authority and implement internal linking strategies to improve website navigation and SEO.
• Keyword Research: Conduct thorough keyword research to identify high-impact keywords and integrate targeted keywords into content for improved search engine rankings.
• Content Refresh & Revamp: Evaluate existing content and refresh as needed for relevancy and SEO optimization and collaborate with content creators to enhance overall content quality.
• Building Content Calendars: Develop and manage content calendars to ensure a consistent and strategic publishing schedule.
• Competitor Content Audits or Content Gap Analysis: Analyze competitor content to identify gaps and opportunities and develop strategies to stay ahead in the competitive landscape.
• Creating Content Outlines or Briefs: Provide clear content outlines and briefs to content creators for effective collaboration.
• Develop & Implement Link Building Strategy: Strategize and implement effective link-building campaigns to enhance backlink profile.
• Execute Local Landing Page Optimization: Implement local SEO strategies to optimize landing pages for targeted regions 
• Implement Changes in Webflow CMS: Utilize Webflow CMS to make necessary SEO-related changes and improvements.

QUALIFICATIONS:

• At least 2 years of relevant work experience in SEO
• Data-driven and analytical mindset with experience in A/B testing.
• Attention to detail and a passion for SEO best practices.
• Proven ability to generate and accelerate organic leads for business growth.

TOOL REQUIREMENTS DESIRED:

• Familiarity with Ahrefs and/or Semrush.
• Experience with tools like Surfer SEO, SEMflow, and Webflow SEO.
• Proficient in using Google Search Console, Screaming Frog, and LowFruits.
• Knowledge of Google Analytics and Search Console.
• Proven SEM experience managing PPC on Google and Bing.

DEVICE / CONNECTIVITY REQUIREMENTS:

• Atleast 50mbps internet speed

Position                           : Product & Client Manager

Holidays                     : US or PH Holidays

Salary Range                        : 1000-2000 USD per month

Working Hours           : South African working hours; 9 am to 5 pm  (to be confirmed with their colleagues/team, this might change)

About the Company

A world-leading web-based platform that brings automation and simplicity to managing your equity or cash-based employee incentive plans.

Main Responsibilities

• Be involved with the Client Management and Migration teams to onboard new clients and client information onto the company platform
• Assist clients with incentive scheme related queries and in using the system
• Participate in the development of new and existing features, including feature conception, design and wireframing tasks. Interact with the developers and clients to ensure the features are successfully implemented and signed off between stakeholders.
• Implement and advise on the technical aspects of company's share plan product
• Maintain client relationships and offer new or existing solutions to existing clients
• Understand client needs and collaborate with management, colleagues, and other staff to enhance the product based on new clients or internal requirements
• Create and provide training to clients in using the platform

• 3 – 6 years of experience in Product and Client Management
• Financial background with a relevant Bachelor’s degree
• Strong academic record & technically proficient in finance
• Strong Excel skills are a prerequisite
• Analytical and problem-solving skills
• Excellent communication skills (verbal and written)
• Capable of leading client meetings
• Adept at working in both team environments and alone (self-starter)
• Knows how to prioritize tasks and provide excellent service
• Deadline-driven and can work under pressure

Nice to haves

• Software development knowledge/experience
• CFA, Level 1, 2, or 3
• Computation and Applied Mathematics Degree or Financial Math's Degree or similar

Position : Video Editor

Working Hours : Flexible

Holidays : Flexible

Salary Range : 800 - 1,500 USD 

ABOUT THE ROLE:

At Impact Plus, we recognize the power of impactful storytelling, and as a Video Editor, you will be a key contributor to our narrative. This role offers a unique blend of creative freedom, collaboration with a passionate team, and the opportunity to shape the visual identity of our brand in the digital realm. If you are ready to embark on a journey of creative exploration and make a meaningful impact on our digital presence, we invite you to join us in this exciting opportunity.

SCOPE OF WORK:

• Transformative Editing: Review and edit long-form video content into short, vertical formats suitable for platforms such as TikTok, Instagram Reels, and YouTube Shorts.
  
• Creative Enhancement: Apply engaging editing techniques, including text overlays, special effects, and sound optimization, to captivate and enhance viewer engagement.
  
• Captivating Copy: Craft persuasive and concise copy for video captions and descriptions, ensuring alignment with our brand voice and maintaining audience interest.
  
• Visual Appeal: Design eye-catching thumbnails that entice viewers and increase click-through rates, contributing to the overall success of our content.
  
• Collaborative Teamwork: Work closely with the content team to ensure consistency in brand representation and voice, fostering a collaborative environment that encourages creative synergy.
  
• Stay Ahead of Trends: Stay informed about current trends in social media content and apply these insights to continuously elevate the quality and relevance of our content.
  
• Project Management: Manage multiple projects concurrently, demonstrating excellent time management skills to meet tight deadlines without compromising on quality.

MINIMUM REQUIREMENTS:

• Proven experience in video editing, particularly for social media platforms.
• Proficient in video editing software such as Adobe Premiere Pro, Final Cut Pro, etc.
• A passion for creativity with a keen eye for detail in creating visually appealing content.
• Familiarity with short-form video trends and a willingness to explore innovative approaches.
• Strong copywriting skills, conveying messages concisely and engagingly.
• Ability to work both independently and collaboratively within a team.
• Familiarity with social media trends and best practices.
• Excellent time management and organizational skills.

Sales Support

• assist in addressing the needs and requirements of field personnel.
• Provide valuable sales support by promptly attending to customer inquiries, concerns, and complaints.

Document Preparation

• prepare necessary documents and presentations for account showroom visits, including presentation decks for B2B and General Trade accounts or prospects.
• Ensure all required items, details, and schedules for showroom visits are readily available.

Sales Documentation

• Prepare various sales documentation, including but not limited to sales reports, product performance analyses, business reviews, and other documents based on raw data.

Account Performance Monitoring

• Monitor the performance of handled accounts and provide constructive feedback to the respective account officer in charge.

Product Portfolio Awareness

• Ensure heightened awareness of the company's product portfolio in each account being managed.

Sales Records Management

• Maintain accurate records of sales and compare them with targets to assist the sales manager and account officer in monitoring the team's progress.

The  Merchandising Associate, will be responsible for assisting in the planning, selection, and management of products within specific categories to maximize sales and profitability. The role is integral in maintaining a balanced product assortment that meets customer demand and aligns with the company's goals.

Key Responsibilities:

• Category Management
•  Inventory Management
•  Market Research
•  Product Selection
•  Pricing Strategy
• Sales Analysis
•  Promotion Planning

1. Perform day-to-day accounts receivable transactions.
2. Maintain and update of the AR, including its subsidiary ledger and the Customer Master Data.
3. Schedule, process, and post customer payments in accordance with the Company’s established procedures.
4. Perform account reconciliations and analysis:

• Maintain accounts receivable customer files and records
• Monitor customer account details for non-payment, delayed payment, and other irregularities.
• Provide analysis on the significant movement of accounts receivable per Business Partner.
• Verifies validity of account discrepancies by obtaining and investigating information from sales team and customers.
• Provide top 10 list of Business Partner with high outstanding receivable balance and action plan to collect such receivables

1. Assist with the month-end closing by preparing and releasing the following monthly reports:

• Customer Receivable Aging
• Customer’s Statement of Account and/or Sales Invoice
• Collection Report
• A/R Monitoring Database
• Others (as requested by immediate supervisor)

1. Provide quarterly and monthly provision for Bad debts and trading terms accrual, respectively.
2. Ad hoc task/s as instructed by the immediate supervisor.

1. Recruitment and placement of operations and field-based employees

• Process and monitor all recruitment requests or requirements for office-based employees in an effective, efficient, and timely manner
• Establish a recruitment, testing, and interview program
• Prepare and ensure accurate employment contracts
• Maintain up-to-date recruitment report, talent database, and all related staffing communications
• Conceptualize and improve recruitment tests and evaluation of applicants’ capability on the job
• Project annual recruitment expenditures for budgetary consideration and control

2. Record Management

• Maintain up-to-date 201 files (hard and soft copies)
• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisal, and absenteeism rates

3. HR Plan, Policies, and Procedures

• Identify, design, and implement strategic HR programs, as and when required
• Prepare and implement the annual HR Plan to support the overall objectives of the companies
• Develop and maintain HR policies and procedures. Ensure that all employees are aware of the policies and procedures
• Ensure that company handbooks are comprehensive and up to date

4. Organizational Development and Strategy

• Conduct organizational climate assessment. Gather information on and understand business requirements
• Diagnose desired culture and style
• Envision new tools and systems as well as future needs
• Identify obstacles, readiness for change
• Communicate vision
• Adjust the system for buy-in and engagement

5. Employee Relations (policy and regulatory compliance, employee counseling, organizational climate)

• Guide, coach, and support team leaders on the full range of HR activities (including policies and procedures, terms and conditions of employment, absence management, performance management, etc.)
• Manage investigations, disciplinary and grievance matters to develop appropriate procedures and policies to address grievances and discipline
• Provide counseling and guidance on individual employee relations cases, ensuring that these are well managed and meet the requirement of the company policies, best practices, and employment laws
• Conduct exit interviews to identify reasons for employees' resignation or exit to improve the company’s image and development
• Represents the company at personnel-related hearings and investigations
• Ensure company compliance to labor laws and applicable government regulations

6. Compensation

• Lead the annual salary review process
• Gather and analyze market data to measure the competitiveness of the company’s compensation package and make recommendations as appropriate
• Maintain a pay structure by conducting pay surveys, scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions, recommending, planning, and implementing pay structure revisions as needed

7. Performance Management Process

• Identify the key elements of –
• a performance appraisal/development system that will support coaching
• a coaching system and practice that will support and sustain individual performance improvements
• Establish how these elements can be combined to create a performance management cycle
• Consider barriers and obstacles regarding the performance management cycle
• Establish a performance appraisal/development checklist
• Identify the resources necessary to create and sustain the program
• Identify change management strategies that will support the development and introduction of the program
• Consider how an Employee Survey and Feedback will support the Performance Management Process

The Program Coordinator will join a team of professionals working in a fast paced, team environment. The Program Coordinator facilitates and manages various processes (client specific) within the contingent worker lifecycle from on boarding through off boarding. The Program Coordinator also provides first level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists and suppliers during all stages of the contract labor acquisition process including but not limited to: interview scheduling, onboarding, worker assignment management, time and expense management and off boarding.
• Document all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers and other partners via face-to-face meetings, email and phone.
• Conduct research and analysis to resolve client’s or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLA’s (i.e. pending end of assignments, invoicing, time and expense management and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time.

In-charge of performing product marking and verification of quantity of product to be marked in accordance with company standards, legal and client requirements. 

• Ensures that all the necessary forms, materials, equipment, and/or other requirements needed to perform the job are complete and prepared before proceeding to the work site. 

• Checks that all equipment necessary to carry out the inspection/sampling activities are in good working condition prior to use and in valid calibration status. 

• Coordinates with clients on schedules, ensures availability of required documents and that these are in order,   and assesses all other information pertinent to the job. 

• Conducts marking of cargo according to company standards, procedures and client requirements or agreed job scope and specifications. 

• Provides feedback and updates on the status or progress of the job to his immediate supervisor on a regular basis. 

• Interface with client’s and/or terminal representatives during marking activities to ensure and maintain good communication and smooth operation. 

• Ensure that marked fuel samples are properly and completely labeled prior to submission to the laboratory analyst for marker test 

• Comply with the vessel and terminal rules and safety regulations. 

• Signs field inspection reports based on the fuel marking activities. 

• Signs documents specified only by immediate supervisor. 

• Ensures compliance to the Group and national policies including but not limited to the maintenance of the Quality Management System 

• Operating to the highest standards of ethics, in accordance with the SGS Code of Integrity. 

• Performs other related duties as may be assigned to achieve respective section’s goals or for own personal, or professional training, education or development as programmed by the immediate supervisor. 

• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to: 

• Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in  meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE 

• Perform appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace 

• Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements 

• Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements 

• Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior  

• Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines 

• Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators 

• Actively participates in incident investigations and risk assessments as deemed necessary by SGS management 

• Fulfills the requirements needed in the success of the QHSEE Management System 

• Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

Setting up, implementing and managing the local quality management system as well as monitorung its efficiency and effectiveness. Efficiencey and effectivenes are to be understood in terms of conformance with internal and external requirements. Responsible for implementeing SGS Group Quality Management requirements to the local laboratory (-ies). The role requires in depth knowledge of ISO 17025 and its implementation in food testing laboratories.

Company:

Description:

HRSS Operations Associate  - Manila

The company: Mercer

At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We’re in the business of creating more secure and rewarding futures for our clients and their employees — whether we’re designing affordable health plans, assuring income for retirement or aligning workers with workforce needs. Using analysis and insights as catalysts for change, we anticipate and understand the individual impact of business decisions, now and in the future.

Job Profile Summary

HR Shared Services Operations is the first tier of HR delivery for employees and managers, responding to inquiries about policies, payroll, leaves, and HR programs. A HRSS Operations Associate is a seasoned individual contributor, providing experienced, independent service support.

Job Profile Description

• Answers incoming calls and emails from MMC colleagues and third-party vendors and provides accurate answers and detailed information to their HR inquiries which will be handled within our SLA’s, using a Case Management tool supported by a Knowledgebase.
• Supports our customers by communicating in a clear, concise, and confident manner to provide an excellent customer service experience.
• Research complex issues and provides timely, accurate resolution.
• Documents all inquiries and interactions with the colleagues and other internal / third party participants; monitors colleague requests; researches and identifies required information to resolve colleague inquiries and forwards to the appropriate group for resolution as necessary.
• Shares with other team members or manager any opportunities for process improvements.
• Creates, documents and routes open cases and calls appropriately in accordance to the standard operating procedures for additional follow up or escalation.
• Liaises with other departments to ensure timely research and problem resolution.

What can you expect?

• Professional environment where your career path really matters and is supported in our global organization of 81,000 employees over 134 countries
• Constant Challenge – work in a fast-paced environment in a company with strong values
• Team Culture – collaborative group of top-notch professionals and stakeholders

What you will be rewarded with?

• A company with a strong brand and strong results to match
• Genuine work-life balance with flexible working arrangements
• Competitive salary and comprehensive benefits and programs
• Exposure to a wide range of services with an abundance of career enhancing opportunities

Work Set-up: Hybrid

Shift Schedule: Night

Salary: P80,000 – P100,000 (Monthly Package)

Schedule: Monday - Friday (9:00AM – 5:00PM EST)

What are we looking for?

Skills Required:

• Proven work experience as a Financial Accountant or similar role
• Advanced knowledge of MS Excel and QuickBooks online
• Solid knowledge of accounting regulations
• Excellent math skills with an attention to detail

Nice to Have:

• Additional certification (e.g. CPA, CFA) 

What will you do?

• Financial Analysis: Conduct in-depth financial analysis to support decision-making and strategic initiatives.
• Analyze financial performance, trends, and variances, providing actionable insights to leadership.
• Budgeting and Forecasting: Lead the annual budgeting process, collaborating with department heads to develop accurate and realistic budgets.
• Prepare regular financial forecasts based on current performance and market trends.
• Financial Reporting: Prepare and present comprehensive financial reports for management and the board of directors.
• Cost Analysis: Evaluate cost structures and identify opportunities for cost optimization without compromising the quality of healthcare services.
• Risk Management: Identify financial risks and work with leadership to develop strategies for mitigating risks.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client --- Committed to creating the finest patient experience by using innovative technology like TMS and providing treatment in a comfortable, inviting, spa-like atmosphere. We provide a holistic approach to patient-centric care that takes into account our patient's physical and emotional wellbeing and helps enable our patients to "Take Back Their Lives" from depression and other mental health challenges. Established in 2017, we are a healthcare start-up in high-growth mode with multiple clinics in Arizona, Colorado and Utah.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

LOOKING FOR FIILIPINO CITIZENS CURRENTLY RESIDING IN THE PHILIPPINES ONLY!

Position: SEO / Digital Marketing Specialist

Work Hours: Ea

Pay Range: 1,000 - 2,000 USD / month

Our client is currently looking for a Digital Marketing Specialist / SEO to join the team.

Duties and Responsibilities:

• create business online (sourcing, marketing, a little bit of coding, Keyword optimisation)
• website building
• creating a sales funnel from manufacturer to consumer
• optimising search engines and keywords

• Experience in Online Businesses and Online Marketing
• Knowledge in building websites
• Proficient in using Wordpress
• With solid SEO Experience
• Knowledge in using Google Suite and Facebook Ads

Equipment Requirements:

• Dedicated and quiet workroom with good lighting for conducting business calls.
• Reliable and stable internet connection for seamless communication. 
• A computer or laptop with up-to-date software and hardware capabilities.
• Headset or headphones with a microphone for clear audio during calls.
• Webcam for video conferences and virtual meetings.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Bait Stations – Count the bait boxes of the technicians from previous day, check if there are duplicate pictures, missing boxes
• Inbound Call – Assist callers (property manager, tenant or super) for any general concerns (asking where tech is, asking for timeframe, asking when the next service will be). For any scheduling, rescheduling, or service complaint, it must be transferred to the office.
• Technician Calls – Assists technicians to gain access in the building. Other technician concerns must be transferred to the office. For any no access, we must add note on Pestpac regarding what happened.
• Appointment confirmations – Contact the superintendent to confirm the scheduled service 24 hours before. Agents are expected to send emails to management if needed.
• Rescheduling (technician emergency or holiday) – expected to do an outbound call and send an email to management regarding the changes of schedule.
• Scheduling. Call tenants and schedule specific service requested by management. Expected to check the scheduler and the availability of the technicians.

• Excellent communication skills - Oral and written.
• At least 6 months of experience in Customer Service.
• Strong attention to details and accuracy.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.
• Proficiency in Microsoft Excel/Google Sheets.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives