Total 3,176 job vacancies in makati metro manila

• Understanding the customer’s goals and advising technical and non-technical stakeholders on how to achieve those goals using our technology.
• Being an expert and evangelist for the customers' platform, and in how to deploy our capabilities to maximise customer success.
• Collaborating with the Customer, Sales Team, Design and Execution Team to create the product roadmap and set release scope & objectives.
• Creating product documentation, user flows, and rough wireframes, and working with designers to refine the customer experience into a polished, shippable product.
• Clarifying, identifying, and tracking requirements and issues, removing barriers, and escalating project issues where required.
• Helping to drive and contribute towards continuous improvement across the Delivery Organisation.

We are seeking a motivated and results-driven Sales Development Representative (SDR) to join our team. As an SDR, you will play a crucial role in driving our sales efforts by generating leads, nurturing client relationships, and ensuring client satisfaction. This role will involve a combination of cold calling, lead generation, and client website maintenance.

Job Responsibilities

• Cold Calling: Initiate contact with potential clients through outbound cold calling to introduce services and generate interest. Effectively communicate our value proposition and qualify leads to pass onto the sales team.

• Client Relationship Management: Build and maintain strong, long-lasting relationships with clients. Understand their needs, preferences, and challenges to provide tailored solutions and ensure customer satisfaction. Act as the primary point of contact for client inquiries and concerns.

• Lead Generation: Research and identify potential leads through various channels. Develop strategies to engage prospects and convert them into qualified leads.

• Client Website Maintenance: Regularly review and update client websites to ensure they are up to date and aligned with client requirements. Coordinate with internal teams and clients to implement necessary changes, such as content updates, product/service information, and design enhancements.

This position reports to EHS Operation Team Leader (OTL).

Primary Responsibilities    

• Responsible for conducting and overseeing sampling operations and other field services as defined in the Matrix of Sampling Techniques, and in accordance with SGS Policies and Procedures, SGS Safety Policies and Quality Management System policies.

Specific Responsibilities   

• Ensures job operational requirements are achieved

            A.1. DENR-Accredited Team Leader for Source Emission Testing

1. Leads and oversees field sampling processes
2. Properly assigns sampling activities to all members of the field sampling teams.
3. Ensure all FDS are properly and completely field up and submitted on time to his/her immediate superior for timely completion of service reports.                

           A.2. DENR-Accredited QA/QC for Source Emission Testing

1. Prepares and submits test plans for Source Emission Testing Jobs
2. Coordinates with the relevant regulatory bodies and ensures compliance to regulatory requirements related to field work.
3. Counterchecks field data sheets and reviews/evaluates generated air test results

• Ensures that all sampling field requirements are performed based on the approved sampling methods and requirements as defined in the Matrix of Sampling Techniques and based on the Work Plans
• Coordinate with the EHS lab the requirements for field sampling such as but not limited to the following:  Standard solutions, sampling media, tedlar bags, etc.
• Ensures that all sampling equipments are suitable, calibrated, maintained and fit for use.
• Conducts theoretical and on the job trainings for field sampling team members.
• Assists the CEMs Services Specialist in conducting RATA, RAA, RGA and other CEMs Services.
• Oversees outsourced environmental field services and performs water/soil/sediment sampling activities and other EHS field services.
• Signs field data sheets, laboratory worksheets, and receive and reviews samples as per service contract.
• DENR-Accredited QA/QC – signs Source Emission Test Report 
• Performs other related duties as may be assigned either in support of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.

• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
• Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in             meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
• Perform appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
• Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
• Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
• Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
• Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
• Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
• Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
• Fulfills the requirements needed in the success of the QHSEE Management System
• Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

This position reports to EHS Operation Team Leader (OTL).

Primary Responsibilities    

• Responsible for conducting environmental and Industrial hygiene, Health & Safety field sampling and monitoring as defined in the Matrix of Sampling Techniques and Analyses. He/she is also responsible for reporting field monitoring data according to the Quality Management System policies and procedures.

Specific Responsibilities   

• Assists the EHS Specialist II and CEMs Services Specialist in air, water/wastewater, soil/sediments and other environmental sampling operations and other field services defined in the Matrix of Sampling Techniques , and in accordance with SGS Policies and Procedures, and Safety Policies
• Performs standardization and preparation of reagents and solutions for use in sampling.
• Prepares and updates reports related to environmental sampling and analysis performed including statistical quality control charts
• Operates and maintains equipment for sampling and analysis
• Performs other related duties as may be assigned either in support of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
• Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in             meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
• Perform appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
• Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
• Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
• Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
• Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
• Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
• Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
• Fulfills the requirements needed in the success of the QHSEE Management System
• Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

Service Delivery Manager is the main contact point in each specific Global Area for the Regional Delivery organization for client related requests or issues. He is accountable for the service in his own Area and as such, he/she manages all major issues, coordinating the activities with all relevant stakeholders.

Your key tasks 

• Be the Key contact for regional delivery organizations and internal consulting for the services under own responsibility.
• Act as a first escalation point for all complex service delivery issues addressed by clients to Service Manager, related to services under own responsibility, performing all needed in-depth analysis on such requests.
• Support projects by providing specific service delivery requirements during design and build phase and ensure a smooth transition into operations.
• Support Service Managers in defining Service Level Agreements and KPI contents towards all clients, during onboarding as well as periodic review, for the services under the responsibility of the SDM.
• Functionally lead more complex delivery units to achieve the stated objectives on service delivery. Accountable for service delivery quality vs clients.
• Ensure the monitoring, delivery, and variance explanation of service operational metrics for services under own responsibility.
• Be accountable for and ensure coordination of service restoration in case of major incidents, for services under own responsibility, followed by incident reports and technical reports
• Ensure root cause identification, definition, and implementation of remedial actions for prevention and avoidance of incidents. Facilitate continuous improvement of services effectiveness and efficiency.
• Improve the application of the Problem management
• Hold regular alignments with other SDMs and other important stakeholders of the organization and communicate any process changes/improvements to clients via Service managers.
• IT SDM to liaise with Architects and relevant third parties to ensure that non-functional requirements are captured and implemented in the solution.
• Support service delivery of monitoring and service readiness requirements together with technical L2
• Ensure service readiness (early morning and after maintenance weekends or other events) / partially automated
• Ensure the smooth transition between implementation and run (hand over for Projects of T&T) and
• Support the new service set-up and service level definition.
• Support to closure manager for end of the year testing-simulation and trouble shooting
• Availability for picket shifts with possible emergency interventions at night or on weekends, acting as manage on duty.
• Ensure the definition and the review of the Target operating model in case of need

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role

You will be part of a team that are key point of contact for FIS’s Card Processing Services – P1C (Payments One Card) product.  In this Makati City based role you will be the primary customer liaison for service aspects of client relationships with major clients.

What you will be doing

• Managing service issues and escalations, client communications for incidents and problems

• Providing support for client business initiatives and associated implementations, management and analysis of client requests

• Building of relationships with client contacts and ensuring client satisfaction is high

• Serve as primary point of contact for external clients and various departments to resolve outstanding issues, comply with customer requests, and respond to client inquiries.

• Provide support to reach teams that provide analysis and resolution of client problems and inquiries

Interface with clients to determine present and future needs and discuss progress toward solutions

• Facilitate regular client and internal meeting including service reviews, weekly operational meetings

• Assist client keeping abreast of new products/services and changes to existing products/services.

• Identify additional opportunities to provide more products, services or other resources to customer and refers to relationship manager.

• Other related duties assigned as needed.

What you bring

• Knowledge of P1C (Payments One Card) product or exposure to Base Global/Base 2000 is a plus.

• Working knowledge of credit / debit card / prepaid products / services and related operations and procedures is a plus

• Must have excellent written and verbal communication skills to convey client's requirements in areas related to loans management system.

• Experience in providing client services face to face and work in client site

• Experience with global release management and managing technical defects, including coordinating with internal/external team members to resolve defects and queries.

• Recent experience in a similar Service Delivery role, ideally within a multi-national Financial Technology environment.

• Demonstrated experience in the delivery of high availability IT Services

• Advanced problem resolution, analysis and continual service improvement skills

• Proficient in SLA based Service reporting Documentation

• Experience with Enterprise ticketing tools and IT architecture.

• Good client management, relationship building and support experience

• Flexibility, versatility, dependability

A bonus if you have

• Project Management experience

• Experience working with global delivery and support teams

• ITIL Qualifications and Experience

What we offer you

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

WHO ARE WE?

Kaliber is a performance marketing agency & consultancy composed of passionate digital marketers that offer thought leadership, world-class strategy, and execution for our fast-growth clients. We take major pride in learning & development for our team, sharing over $500M experience in digital advertising. Kaliber has a diverse portfolio of clients, a team of over 30 performance experts across 6 countries, and a welcoming company culture.

ABOUT THE ROLE

As a B2B Social Media Manager with over 3 years of experience, you will play a crucial role in developing and executing social media strategies to enhance brand visibility, engagement, and lead generation for our business-to-business (B2B) clients. You will be responsible for planning, implementing, managing, and monitoring our clients' social media profiles and campaigns across various platforms.

RESPONSIBILITIES 

Social Media Strategy and Content Management (50%)

• Develop and implement B2B social media strategies in collaboration with clients.
• Create engaging content for various platforms, ensuring alignment with industry trends and client objectives.
• Optimize and manage social media profiles on LinkedIn, Twitter, Facebook, and other relevant platforms.

Campaign Execution, Analytics, and Community Engagement (35%)

• Plan and execute B2B social media campaigns, incorporating paid promotions, contests, and partnerships.
• Monitor campaign performance, analyze data using social media analytics tools, and provide actionable insights for continuous optimization.
• Foster meaningful engagement within the B2B community, responding to comments, interacting with influencers, and building connections.

Collaboration and Reporting (15%)

• Collaborate with cross-functional teams to align social media efforts with broader business goals.
• Generate regular reports for clients, highlighting the impact of social media efforts against predefined KPIs.

Qualification and Experience

• Bachelor’s degree in Marketing, Communications, Business, or related field.
• Proven experience of at least 3 years in B2B social media management.

Technical and Soft Skills

• In-depth knowledge of social media platforms, algorithms, and best practices.
• Experience with social media management tools and analytics platforms.
• Familiarity with paid social media advertising and campaign management.
• Experience in using Project Management software (preferably ClickUp)
• Excellent written and spoken interpersonal skills; with exceptional presentation skills and can clearly articulate your ideas, designs, and suggestions
• You pay strong attention to detail and have a keen eye for aesthetics
• You are a strong team player who can collaborate effectively with different stakeholders

Personality Traits

• Demonstrates Kaliber’s core values — transparent, communicative, people-centric, and possesses expertise in ones craft 
• Engages proactively within a team environment 
• Ability to use initiative and work without a high level of supervision
• Ambition to understand the business and what drives performance
• Excellent attention to detail 
• Ability to work in a fast-paced environment
• Quality driven, consistently aims to uphold high standards
• Maintains strict discretion and confidentiality
• Ability to navigate matrixed relationships, manage numerous partners, and coordinate resources to deliver desired outcomes

• Hybrid-Remote team
• Flexible working hours
• Fast-growing startup company
• Friendly work environment
• Paid time off, including sick leaves and emergency leaves
• Provision for company-owned laptop
• Opportunities to develop into senior management roles
• and more!
  

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

Salary: P60,000 to P90,000 (Monthly Package)

Schedule: Monday – Friday (10:00 PM – 7:00 AM PHT)

What are we looking for?

Skills Required:

• At least 4+ years of experience on a similar role
• Expertise in investment principles, asset allocation and portfolio management.
• Background in banking and/or financial services industry
• Proficiency in Microsoft Office, especially Excel and PowerPoint.

Nice to Have:

• Familiarity with Excel VBA is a plus for tasks involving automation and streamlining coding processes.
• CFA

What will you do?

Client Reporting & Presentations:

• Draft and update client investment presentations, encompassing performance reports and market analysis.
• Maintain and update forecasting models for private investment portfolio.

Investment Database & Performance Monitoring:

• Manage the Private Investment Database, ensuring accurate cash flow reconciliation and asset value tracking.

Portfolio Analysis, Management & Modeling:

• Perform diagnostic analysis and create rebalancing plans on client portfolios and execute Monte Carlo simulations for risk assessment.

Investment Compliance & Operations:

• Ensure compliance with regulatory requirements, including AML/KYC.
• Coordinate with custodians for accurate cost basis reconciliation.
• Manage private investment subscriptions and account openings.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client, an American Financial Services company with over 39 years of expertise in delivering investment, financial advisory, and wealth management services, is gearing up to grow its team. They have delivered client-centric planning and sophisticated investment advice for the past four decades and is dedicated to serving client families worldwide and providing objective advice focused on our client's best interests.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

The Software Release Engineer will be working in the newly established Release Management Hub team in Makati (Metro Manila), taking care of Avaloq software releases for our clients in Switzerland and Liechtenstein.

We build, configure, and deploy various software artifacts in test, integration, and production environments. You will be responsible for a defined set of customers and support them during various SDLC phases and go live.

Your key tasks

• You will be involved in planning and rollout of various Avaloq products in the controlled environments.
• You will have end-to-end accountability for the successful delivery of releases into the Live environments.
• Accountable for release scope validation with project managers and delivery managers.
• Ensures technical validation of all releases are completed and reported for the Go Live.
• Create and manage implementation plan, release meetings and production cutover.
• Taking responsibility for software packaging, code merge and log analysis of Avaloq core and front platforms
• Collaborating with specialists of different areas for the implementation of cross-domain activities
• Building trustworthy relations with internal and external stakeholders as developers, Project Managers, Test Managers and Client Managers.
• Document and educate the users on release, configuration, DevOps, and deployment management best practices.

Please take good note of the fact that you will work with clients based in Europe; for this reason, we have established shifts to accommodate various time zones. These include regular office hours (Manila time), mid-shifts (up to 1:00 AM), as well as on-call availability services.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:
As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application.
 

About the team:
The Global Integrity Client Experience (CX) team provides support to Treasury/Finance clients to assist them with the day to day management of the our Treasury platform called, Integrity.

What you will be doing:

• Handle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment.

• Provides in-depth product support to FIS clients by resolving incoming inquiries via email

• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.

• Troubleshoot problems with equipment or software applications and recommend corrective action.

• Document customer information and recurring technical issues to support product quality programs and product development.

• Other related duties as assigned.

What you will need:

• Must have at least 8 years of experience working on Application Support roles for Treasury Management System.

• Extensive background with Treasury process (Front Office, Middle Office, Back Office.

• Must have Bachelor's degree minimum requirement for education. Background on Business Administration, Financial Management, Computer Science is preferred.

• Strong analytical, organizational and time management skills

• Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.

• The ability to work independently

• You are an excellent communicator and strong problem-solver

Added bonus if you have:

• Knowledge of FIS products a plus or background using Integrity (FIS Proprietary system for Treasury Services), or other Treasury Systems (SAP TRM, Guava, Kyriba etc).

What we offer you:
At FIS, we hire the best. In return, you receive exceptional benefits including:

• Opportunities to innovate in fintech

• Flexible working arrangement at the onset of joining with 1x a month onsite work in Makati

• Tools for personal and professional growth

• Inclusive and diverse work environment

• Resources to invest in your community

• Competitive salary and benefits

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The position develops an outstanding talent pool and serves as an ambassador for the extraordinary career opportunities and service culture of the hotel. The HR Manager showcases a strong interpersonal & networking skills and team-building strengths and builds a reputation for the brand to be the employer of choice. 

FOCUS ON TIMELY AND STRATEGIC RECRUITMENT SYSTEM 

• Develop strategies in pooling for talents 

• Expand the network in the industry to better source out talents 

• Continuously improve the recruitment process and implement recruitment innovations 

• Conduct assessment/interviews for talents and other related tasks for recruitment.  

• Assist Director of Talent & Culture for other key positions (Department Heads and Executives) as assigned

• Works with Division and Department and requisition and interview logistics

• Prepares Job Flash and Job Postings on different Job Boards

• Works with Manpower Agencies for the requisition of outsourced staff

• Prepares Job Offer, Employee Contract and Onboarding materials for New Hires

• Prepares Employee Action Form as documentation of all employee movement

Primary Responsibilities

• Generally responsible for the preparation of individual sales action plans in line with the overall sales strategy to ensure a targeted and focused approach that consistently contributes to the overall growth aims of the business. Materializes current sales opportunities and identify news ones to meet required revenue targets within defined areas of responsibility

Specific Responsibilities

• Answers inbound sales inquiries relating to products, services and current promotions
• Communicates and explains the value of the client brand and benefits of services to potential customers though establishing relationships and building strong rapport
• Uses effective selling and customer service techniques to identify customer needs and drive sales results Anticipate, identify and understand client’s needs and pains and translate those into sales opportunities
• Ensure timely and professional submission of all information as requested by clients, ensure follow-up
• Prepare and submit timely and accurate reports of sales activities.
•  Resolve customer complaints by addressing problems, facilitating the development of solutions, preparing reports and making recommendations to managers
• Maintain positive relationships with current and potential clients through regular contacts
• Coordinate with clients and avoid any discontinuation from his or her end.
• Liaise with technical/operations teams to ensure excellent communication channels exist to facilitate the successful handover and execution of the new and current business.
• Support marketing strategy and business development teams as appropriate
• Assist for invoicing and support for collection as determined by the Business Manager
• Maintain awareness and understanding of all SGS services, ensuring that the full range of SGS services are presented to new and existing clients to maximize sales opportunities
• Forward potential opportunities to other Business Lines as appropriate
• At all times, adopt a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
• At all times, comply with SGS Code of Integrity and Professional Conduct
• Performs other related duties as may be assigned either in support of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.

About Pearl:

Pearl connects top talent from around the world with US and EU-based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

Both of our founders are seasoned operators who have founded and sold multiple companies in the past. We’ve 4x’ed our company size over the past year and are looking for someone who’s hungry and wants the opportunity to grow in a fast-scaling company.

Who we are

• Highly enthusiastic. We show up with curiosity about how the world works, care a lot about our work, and are excited to bring all of our life force to take on new projects.
• We empower others. We’re here to help our teammates be their best selves and nurture their growth.
• Growth-oriented. We’re aware of our strengths and shortcomings. We actively seek feedback while continuously improving ourselves and our team’s processes.
• Client/Candidate-Obsessed: We’re obsessed with understanding how our efforts influence the success of our client's businesses and the progression of candidates' careers. Their needs stand as our top priority, guiding our actions and decisions.
  

How we work

• Win. We’re tenacious in our ability to get something done and be a force of nature. We actively seek out workarounds to get our goals accomplished.
• Be creative and willing to take calculated risks. We’re not afraid to try new, crazy ideas and know that it’s the 1% of ideas that do work that can skyrocket our business.
• Work with a bias towards action. We focus on what matters most and execute it relentlessly.
• Speak your beliefs. We value each other’s opinions and aren’t afraid to let others know what we think should be done or changed.

Note: Please avoid submitting multiple applications, we only process one application at a time; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the recruiter handling your application.

About the role:
Role: (Internal) Content Lead
Work Schedule: Full Time | 40 hours per week | Overlapping US Timezones
Salary Range: Up to Php 75,000.00 per month (Dependent on skills and experience)

As the Content Lead within Pearl's Marketing Team, your role entails crafting, reviewing, and enhancing content for publication on the company's websites and social media platforms. Your responsibilities extend to researching key SEO terms and strategically incorporating them into the content to optimize exposure. Collaborating closely with the marketing team, you'll ensure coherence between marketing campaigns and published content. Additionally, your creative input is crucial for brainstorming innovative approaches and identifying new platforms to expand the current customer segment and broaden the target market.

Role and Responsibilities:

In the role of Content Strategist, your objective is to enhance the overall success of the company's brand through the implementation of innovative marketing techniques and practices.

• Work with the marketing department to get an understanding of the short-term and long-term marketing targets and then develop content strategies accordingly.
• Creating content that will catch maximum consumer foot traffic. (Social Media Platforms)
• Writing and reviewing content for websites, social media pages, and public communications.
• Optimize Search Engine Optimization driven content and increase the site traffic.
• Collaborating with the content and marketing team to decide the brand taglines, logo, and other promotional material
• Measuring and monitoring company website and social media traffic statistics.
• Monitor the increase in traffic due to new content and take actions accordingly to improve the traffic metrics.
• Brainstorming and suggesting new ways to improve traffic by tapping into new platforms and channels.
• Maintain consistency in content and ensure alignment with the brand history and plans.
• Identify customer's needs about the company and write content to cater to those needs.
• Update the website, social media, and content pages periodically.
• Researching the key SEO terms and incorporating them into the content to achieve maximum viewership.

• Experience as a content creator in prior roles creating strong and engaging content on social media platforms. (At least 2 years of relevant experience).
• Proficiency with content management systems and analytics software (Knowledge of various analytics platforms).
• Excellent writing, proofreading, and communication skills.
• Detail-oriented work style with good time management and organizational skills.
• Proficiency withPhotoshop, Canva, Figma, Social Media Platforms (FB, IG, TikTok, LinkedIn, Twitter/X).

• Career growth
• 100% remote work

The Regional HR Manager is responsible for establishing and overseeing all HR functions across the NGO’s operations in Taiwan, Nepal, the Philippines, and Malaysia. This role focuses on setting up a robust HR system from the ground up, including hiring and developing a high-performing HR team. The Regional HR Manager will ensure the development and implementation of HR strategies, policies, and practices that support the NGO’s mission, enhance employee engagement, and comply with local regulations.

Key Responsibilities:

1. HR System Setup and Strategy Development:

• HR Infrastructure: Design and implement a comprehensive HR infrastructure that supports the NGO’s strategic goals and operational needs.
• Policy Development: Develop and standardise HR policies and procedures across regions, ensuring compliance with local labor laws.
• Strategic Alignment: Align HR strategies with the NGO’s mission, vision, and organisational goals to drive effectiveness and efficiency.

2. Recruitment and Talent Management:

• Job Design: Develop detailed job descriptions and specifications for all positions.
• Recruitment Processes: Establish and lead a streamlined recruitment process, including job postings, candidate screening, and interview protocols.
• Onboarding: Design and implement an effective onboarding program to integrate new hires smoothly into the organisation.

3. Hiring and Setting Up HR Team:

• Team Hiring: Take responsibility for hiring and setting up the regional HR team. Define roles, recruit, and onboard HR staff in each operational country.
• Team Development: Mentor and develop the HR team to ensure they have the skills and knowledge needed to support the organisation effectively.

4. Employee Relations and Engagement:

• Work Environment: Create and maintain a positive, inclusive, and collaborative work environment.
• Conflict Resolution: Address employee grievances and mediate conflicts, ensuring fair and consistent resolution.
• Engagement Programs: Develop and implement employee engagement initiatives to foster motivation and commitment.

5. Training and Development:

• Needs Assessment: Conduct training needs assessments to identify skill gaps and development opportunities.
• Program Development: Develop and deliver training programs and professional development opportunities to enhance employee skills and performance.

6. Compliance and Risk Management:

• Legal Compliance: Ensure all HR practices comply with local labor laws and regulations in Taiwan, Nepal, the Philippines, and Malaysia.
• Risk Mitigation: Develop and implement risk management strategies to address potential HR-related risks and ensure organisational resilience.

7. HR Administration and Systems:

• HRIS Implementation: Select, implement, and manage an HR Information System (HRIS) to streamline HR processes and data management.
• Payroll and Benefits: Oversee payroll processing, benefits administration, and ensure accurate and timely compensation for all employees.
• Employee Records: Maintain accurate and confidential employee records in compliance with legal and organisational requirements.

8. Reporting and Analysis:

• HR Metrics: Establish and monitor key HR metrics to assess the effectiveness of HR practices and inform strategic decisions.
• Regular Reporting: Prepare and present regular HR reports and analytics to the Executive Director and other stakeholders.

9. Outsourcing and Vendor Management:

• Outsourcing Decisions: Identify HR functions suitable for outsourcing and manage relationships with external HR service providers.
• Vendor Performance: Monitor the performance of outsourced functions to ensure they meet the NGO’s standards and requirements.

Education:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).

Experience:

• Minimum of 5-8 years of experience in HR management, with at least 3 years in a regional or multi-country role.
• Proven experience in setting up and implementing HR systems and strategies from the ground up.
• Experience in hiring, developing, and managing an HR team.
• Familiarity with HR practices and labor laws in Taiwan, Nepal, the Philippines, and Malaysia is highly desirable.

Skills and Competencies:

• Strong knowledge of HR principles, practices, and employment laws.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work effectively in a multicultural and diverse environment.
• Strong organisational and project management skills.
• Proficiency in HRIS and other HR software.

Personal Attributes:

• Passionate about children's education.
• High ethical standards and integrity.
• Strategic thinker with a proactive approach to problem-solving.
• Ability to handle sensitive and confidential information with discretion.
• Flexibility and willingness to travel frequently to different countries.

• Competitive salary
• Relocation support provided
• 2 weeks paid annual leave
• Possible hybrid working structure
• Rewarding and meaningful job that makes an impact on children's education

Position : Product + Graphic Designer

Working Hours : Full - time; 9AM - 5pm EST (can be flexible)

Salary: USD 1,500 - USD 2,000/month

This position is a hybrid role that combines the responsibilities and skills of both a Product Designer and a Graphic Designer. Each role requires a commitment of 20 hours per week, providing a balanced focus on both user-centric product design and visually compelling graphic design.

Main Responsibilities:

Your primary role as a Product Designer:

• Partner closely with our Engineers and Product Managers to iterate on product opportunities and turn them into delightful experiences for our users
• Pushing the boundaries of your pod’s UI/UX execution and rapidly prototyping solutions that are simple, elegant, and user friendly, and iterating based off of those results
• Leading design critiques, gathering & providing constructive feedback, and making influential design decisions that shape our product
• Communicating across the entire business to gather feedback while helping other teams to improve their design thinking skills

Your primary role as a Graphic Designer:

• Plug into the existing marketing workstreams and own the production of creative assets (static, video, motion graphics, animations etc.)
• Design and execute A/B tests for landing pages across each paid channel
• Track and measure performance metrics and prepare summary reports for the marketing team as well as senior leadership
• Analyzing high-level campaign performance and recommend creative strategies or performance testing
• Support the product and sales team with ad-hoc creative requests

Skills and attributes we are looking for in a Product Designer:

• 3-5 years in a Product Design role
• Experience building UI for both Mobile and Desktop is a must
• Ability to leverages specific insights to drive your design decisions and is passionate about partnering with other teams to create rapid experiments and designs
• Strong knowledge of User Interface and User Interaction design
• Proficiency with current design tools (we use Figma, InVision, and Abstract)
• An exceptional ability to articulate your design process and decisions and present cohesive design approaches to a non-design audience
• You are someone who is able to efficiently run with multiple projects relatively autonomously and ensures you are delivering against business needs

Skills and attributes we are looking for in Graphic Designer

• 2-3 years designing email templates & 3+ years on the social media/ performance media design
• Working knowledge of digital marketing channels and strategies
• Experience with email campaign design and layout
• Expertise in Adobe CC, Figma and Canva are required
• Experience using Sketch, InVision, AdobeXD or similar products.
• Fluency in understanding and interpreting strategy, creative/campaign briefs and developing initial brand and design concepts
• Ability to manage multiple priorities simultaneously
• Working knowledge of front-end development and programming languages such as HTML, CSS, and JavaScript is a plus.
• Comfortable with public speaking and presenting results and findings in front of senior leadership

The Specialized Talent Administrator & Coordinator is responsible for providing administrative support to the talent acquisition process through pre-hire and post-hire activities, facilitating a variety of logistical and recruitment activities to service a particular client program or teams.

Work Location: Manila, PH
Work Arrangement: Hybrid
Work Schedule: Night shift 
Specific requirements: Good comm skills
 

Duties and Responsibilities:

• Assist with recruitment and interview process
• Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements
• Develop interview schedules to ensure qualified candidates are evaluated
• Update candidate statues in the appropriate recruitment systems (Applicant Tracking System (ATS), proprietary systems, etc.) 
• Timely review of applicants who have applied via the ATS
• Schedule complex phone, video and in-person interviews with Recruiters or Hiring Managers 
• Execute the offer process, including creating & routing offer letter and presenting offer to candidate 
• Coordinate candidate background, medical and reference checking processes
• Arrange travel, transportation and accommodation for candidates
• Coordinate aspects of the on-boarding and off-boarding processes
• Edit and post positions to the ATS accurately and within the specified timeframes
• Administratively manage posting of roles to candidate generation channels
• Ensure recruitment team are appropriately updated on progress, escalate concerns or obstacles
• Provide metric and pipeline reporting
• Provide other administrative support to recruitment team as needed

The Delivery Leader – Candidate Attraction will develop and lead client relationships delivering brand and talent marketing solutions that enable direct clients and our client teams to drive candidate generation performance, and maximize the value of the client’s employer brand. The key result areas for this position are delighting internal and external customers leading delivery of solutions to exceptional standards.

• Work Location: Manila, PH
• Work Arrangement: Hybrid
• Work Schedule: Night shift 
• Specific requirements: IT experience is a huge plus
   

Duties and Responsibilities:

Solutions: Knowledge

• Apply strong knowledge of employer brand, recruitment marketing and employee communications. Expert at measuring and maximize marketing ROI.
• Create and lead on the delivery of customized brand solutions and strategies based on the clients' needs.
• Create, design, and launch new services and solutions - a suite of assets for existing client offerings.

Customer: Growth and Optimization

• Serve as a partner to leaders of the client organizations and build senior-level relationships to advise and direct on brand solutions, facilitate thought leadership, and share best practices.
• Create high visibility and reputation with Cielo peer group (CSD-level), leading to ongoing Client Development opportunities.
• Share new products/services/case studies with account teams at QBRs or running a 'stimulus session'.
• Support Cielo's reputation growth; contributing content and participating in the market network.

Operations: Performance

• Support delivery capability in ensuring a sustainable operating model for brand and digital solutions in collaboration with regional business leaders and executive operating boards.
• Own service delivery standards, management and governance within their portfolio.
• Develop and optimize capability within the Brand Practice through operationalizing new products/services, training, reporting and continuous improvement.
• Provide insight to clients and internal stakeholders that turns marketing data into powerful stories and strategic recommendations.
• Provide strategic leadership and development of designated staff; train them in areas of subject matter expertise, ensure they understand core skills and build skills of future brand practice leaders.

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

The Test Management Team is accountable to manage the various test campaigns in the context of the maintenance of the application landscape of our clients during SIT (System Integration Test – internally) and UAT (User Acceptance Test – with the client) phases.

The team is also responsible to plan and manage the End of Period tests (end of Quarter, end of Year). The team has ownership on the test environments, including environment refresh, software installation and environment readiness assessments.

Your key tasks:

• Management of the release processes for changes in the software related to Avaloq products.
• Coordinate and plan the test campaign for monthly client releases (UPL) and Hot Fixes (EME)
• Coordinate and plan the test simulation of End of Period for all clients.
• Ensure Test environment availability for Client UAT.
• Track and distribute test results to management and client.
• Provide to stakeholders content scope for UPL and EME releases and liaise with Release Management.
• Manage client acceptance environment usage plan across projects and AMS for each client.
• Orchestrate installation of bug fixes with Development and Release Management
• Perform compliance/audit Key Controls
• Manage client relationship with appropriate communication.
• Manage defects and Reporting.
• Manage tools for testing, tracking defects and statistics.
• Contribute to continuous improvement of Test Management processes and procedures.

Responsible for all test related processes, KPIs, methodologies throughout testing life-cycle of Avaloq solutions for key customer accounts.

Your key tasks:

• Test processes, standards and templates definition and maintenance
• Projects’ deliverables review (Test Plans, SIT/UAT/NRT Exit reports, Test Closing Phase)
• Review and coordination of Test effort estimates and testing scope for new offers
• Standard estimation templates maintenance
• Test Key Controls review and maintenance
• Monitoring and control of Test Key Controls evidences
• Provisioning of audit evidences to E&Y
• Internal and external audit phases management
• KPI definition for test effectiveness and efficiency
• KPI Framework creation and maintenance
• KPI analysis during all Test Lifecycles
• QC Application administration (“Application Owner” role)
• QC Accounts management and Users support
• QC Application monitoring (performance and issue management) and maintenance (Licenses, version upgrade)
• QC Reporting dashboards maintenance and evolution
• Coordination of new developments, candidate for Test Automation and governance of TA demand

Wrist Shared Service Center is looking for a Product Onboarding Team Leader who will lead and support the Product and Vendor Onboarding Team. You will be ensuring the proper digital onboarding of suppliers and products to the master data system. You will maintain and develop SOPs and identify gaps and create solutions from the current process.

What you'll be doing:

• Ensure proper digital onboarding of suppliers/products with high quality data input
• Daily people management of the Onboarding Team in WSC Manila, prioritize tasks, coaching, support with actions and decisions
• Knowledge sharing across teams
• Planning, monitoring & execution of onboarding and other Adhoc service tasks
• Ensure tools and reporting tools are updated and reflecting reality
• Act as the Senior between Onboarding Team & the Procurement and Sales organization
• Drive the setting, building & enforce governance rules for Product Data
• Drive the maturing of our key vendors base to become more data oriented
• Maintain and develop SOPs within respective area to mature our "Time to Market"
• Identify bottlenecks in the process and create solutions to improve speed and quality in order to meet deadlines

What we're looking for:

• Deep knowledge of STEP and onboarding process
• Basic understanding of data modeling and data quality control
• Understanding of SEO or product online visibility
• General understanding of needs of customers to review and choose a product
• Experience as a team leader, supporting and training team members
• Product knowledge within provisions and consumables
• Experience in managing Master Data
• Excellent communication and project management skills
• Has business system experience (ERP, Power BI, PIM)

Location: Times Plaza Building, UN Avenue, corner Taft Avenue, Ermita, Manila

Work-setup: Hybrid

If you're looking to build your career in an exciting, challenging, and yet fun and rewarding working environment, this is your sign!

Join us; apply now!

We are looking for a Clinical Quality Control Specialist! As a Clinical Quality Control Specialist, you will be responsible for handling the end-to-end monitoring and inspecting the clinical research protocols subject's chart. As a Clinical Quality Control Specialist, you are also responsible for:

• Generating missed visits and out-of-window reports daily
• Closely coordinate with the onsite team
• Ensure that the visits are scheduled and appropriate documentation is captured within the source.
• End-to-end monitoring of the subject's chart from screening up until the end of treatment
• Make modifications and improvements to the data or reports
• Ensuring that the organization's output is accurate in order to meet established quality standards
• Produce, evaluate, and validate audit reports which will be discussed with the superiors.

What were looking for

• Working knowledge of tools, methods, and concepts of Quality Control or Clinical Research
• Solid knowledge of relevant regulatory standards
• Good communication skills, both verbal and written
• Excellent data collection and analysis skills
• A keen eye for detail and a results-driven approach
• Ability to work in a team-fostered environment.
• Ability to prioritize and organize work in a multitasked environment..
• Ability to maintain the highest level of confidentiality.
• Thorough knowledge of quality control standards and testing methodologies
• An experience as a Clinical Research Associate or Clinical Research Officer (CRA/CRO) is a plus!

• Government-mandated contributions: SSS, Philhealth, PagIBIG
• 13th month pay: computation is based on the basic salary of the employee
• Attendance Incentive: bi-monthly incentive for employees with perfect attendance
• Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (Power and Internet Allowance, Meal Allowance, Rice Allowance, Clothing Allowance, Laundry Allowance, and/or Medical Cash Allowance)
• Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
• Leave Conversion: maximum of 10 unused leave credits may be converted into cash
• Special Leave Privileges: birthday occasions, client-initiated leaves
• Healthcare Benefit with one (1) dependent
• Life Insurance
• Funeral Assistance: Php 5,000
• Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company

About Pearl:

Pearl helps the top 1% of operators worldwide land long-term roles at fast-growing startups and corporations in the US and EU. We believe that even though opportunity isn’t created equal in the world, ambitious talent is. We bridge that opportunity gap by sourcing the best opportunities for candidates and putting those who pass our tests through a free, rigorous upskilling program. We only work with executives who want long-term hires they can keep promoting, and do the same ourselves.

Both of our founders are seasoned operators who have founded and sold multiple companies. We’ve 4x’ed our company size over the past year and are looking for someone who’s hungry and wants to grow in a fast-scaling company.

Our core values:

• Highly enthusiastic. We’re curious about how the world works, care a lot about our work, and are excited to take on new projects.
• Empowers others. We’re here to help our teammates be their best selves and help nurture their growth.
• Wins. We’re tenacious in our ability to get something done and be a force of nature.
• Proactive and with a growth mindset. We’re interested in the continuous improvement of ourselves and our team’s processes.
• Creative and willing to take calculated risks. We’re not afraid to try new, crazy ideas and know that it’s the 1% of ideas that do work that can skyrocket our business.
  
  

About the role:

Job Title: Sourcing Specialist for Events & Caravans

Working Schedule: Full Time | 40 hours per week | Flexible

Type of Contract: Independent Contractor

Salary: up to PHP 35,000

Duties and Responsibilities:

• Pre-Event Planning and Research:
• Collaborate with recruiters and client success to understand hiring needs and ideal candidate profiles.
• Research companies, speakers, and attendees to identify potential candidates.
• Develop outreach strategies using social media and online communities.
• Prepare presentations and materials showcasing the company's culture and opportunities.
• Event Execution and Candidate Engagement:
• Network with attendees at events, career fairs, and conferences.
• Deliver engaging presentations about the company and career opportunities.
• Conduct one-on-one conversations to assess candidate qualifications and interest.
• Use questioning techniques to uncover hidden talent.
• Promote the company culture and career paths to generate excitement and applications.
• Post-Event Follow-Up and Reporting:
• Follow up with qualified candidates to maintain interest and advance them through the interview process.
• Track and report on sourcing activities and results.
• Analyze sourcing metrics and suggest improvements for future events.
• Provide feedback on event effectiveness to the Recruitment team.
• Ongoing Relationship Building:
• Build and maintain relationships with key contacts at universities, industry organizations, and event organizers.
• Stay updated on industry trends and emerging talent pools by attending webinars and conferences.

• Minimum of 2 years of experience in recruitment or a similar role.
• Proven experience with sourcing talent at industry events, career fairs, and conferences.

• Proficiency in Google Workspace, Notion and Applicant Tracking Systems (ATS) like Workable

• Strong understanding of social media recruiting strategies.
• Excellent communication and interpersonal skills with the ability to build rapport with diverse audiences.
• Enthusiastic and professional demeanor with a passion for building relationships.
• Ability to work independently, manage time effectively, and meet deadlines.
• Excellent organizational skills with a keen eye for detail.

• Unlimited Paid Time Off (after 3 months probation)