The Food & Beverage Server will provide our Guests with warm and efficient service within our Food & Beverage Outlets. Taking food and beverage orders, offering suggestions and ensuring the quality of our products is outstanding are some of the key components of this role. Responsibilities and essential job functions include but are not limited to the following:  

• Consistently offer professional, friendly, warm and engaging service.

• Demonstrate a complete understanding of outlet policies, procedures and service standards.

• Have full knowledge of the menu and beverage lists in your outlet, as well as all other promotions taking place in the Hotel.

• Have knowledge of all menu items, garnishes, contents and food preparation methods.

• Assist Guests regarding menu items in an informative and helpful way.

• Follow all of safety and sanitation policies when handling food and beverage.

• Report to work on time in a neatly pressed, clean uniform and name badge.

• Understand shift end reports, have knowledge of non-cash/cash transactions and procedures for depositing monies into safe or collecting due backs.

• Attend pre-meal briefing, weekly, and monthly meetings to continually improve the Guests experience.

• Follow all of safety and sanitation policies when handling Food & Beverage.

• Follow outlet policies, procedures and service standards.

• Other duties as assigned.

The key Accountabilities are, but not limited to:

• Preparation and Delivery of Monthly/Semi-monthly Payroll to all Brands as directed by the Payroll Manager
• Preparation and adherence to Resources Monthly Payroll timetables.
• Preparation and Delivery of all Payroll associated payments as instructed by the Payroll Manager relating to:
• Superannuation
• Workers Compensation
• PAY Summaries
• Payroll Tax etc
• Preparation and Management of all Payroll Reporting Functions for both statutory and Brand requirements
• Preparation for approval within Re:Sources of all Statutory Bodies/Regulation and ensuring future changes are identified and communicated to all Brands and Re:Sources as instructed by the Payroll Supervisor/ FOD/Managing Director.
• Assistance to external and internal Audit requirements as directed by the Payroll Supervisor or Managing Director Resources.
• Assist the Payroll Supervisor / Finance Operations Director/Managing Director for the continued review and make sound recommendation for the improvement of the processes, and procedures of the group

• Ensure prompt resolutions of any account queries and disputes.
• Ensuring all internal record management is maintained to comply with all audit standards.
• Set and communicate clear team direction, creating a motivated and positive working environment within the team.
• Ad hoc projects as required.