We are looking for an individual to join us as a Senior Consulting Program Manager in the VCA team based in the Philippines. This individual will act as the overall program lead to deliver end-to-end consulting engagements for our key issuing, acquiring, merchant & fintech clients. Typically, the individual will closely interact & work with the client team gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.

The program will include initiatives that cover payment strategy review and roadmap design, portfolio and product-market fit assessment, customer value proposition design/refresh, people/talent enablement, digital payments wallet assessment and launch, mobile banking app diagnostics and enhancement, and other growth initiatives. It will also cover improving customer engagement on client portfolios powered by Visa’s data, collaborating closely with the data science teams on building data-driven solutions (e.g. AI model deployment).

The Senior Consulting Program Manager will be responsible for identifying potential clients’ business pain-points and areas for strategy and process improvement, thereby defining project scope deliverables and revenue opportunity to sell-in client engagement projects and building new practice solutions.

• Deliver consulting support and projects to Visa's key clients in the Philippines
• Understand our clients’ business objectives, needs and plans to bring valuable insights
• Identify opportunities and potential for improvement to help Visa clients in growing their business
• Develop and propose appropriate strategies and business solutions to the clients and manage the delivery of high-quality consulting engagements
• Manage internal and external project team members, able to gain consensus with the team of consultants and subject matter experts to address the clients’ goal
• Leverage Visa’s innovation, product and data capabilities to further grow our clients’ business by working together with the sales and product teams as well as the Visa Innovation and Data Sciences team

Key Responsibilities: 

• Lead the company's social media and SEO activities
• Develop and execute comprehensive social media and marketing strategies to enhance brand awareness, engagement, and conversion.
• Create high-quality, engaging content across various platforms, including text, images, videos, and infographics.
• Plan, launch and manage marketing campaigns, ensuring alignment with business goals and target audience.
• Monitor, analyze, and report on key performance indicators (KPIs) to measure the effectiveness of campaigns and strategies. Use data to make informed decisions and optimize future efforts.
• Ensure all marketing materials and communications are consistent with the brand’s voice, style, and messaging.
• Work closely with team members in sales, product development, and management, to ensure cohesive and integrated marketing efforts.
• Keep abreast of the latest trends, tools, and best practices in social media and digital marketing.

Key Responsibilities: 

• Maintain accurate financial records, including accounts payable, accounts receivable, and general ledger management 
• Prepare financial statements and monthly reports for management review
• Ensure compliance with NYS and federal tax regulations and filing requirements
• Reconcile bank statements 
• Collaborate with external accountants and auditors for tax preparation and financial audits
• Preparing grant-funded projects expenses claim documentation and evidence
• Financial forecasting and planning
• Collaborating on the creation of costings for client and project proposals
• Implement and maintain internal accounting policies and procedures
• Collaborating with our engineering team to develop and improve internal tools and systems for automating tedious finance-related tasks

Start Your Career in Tech Sales: Account Manager

Are you ready to launch your career in a field that combines cutting-edge technology and relationship-building? Join our team as an Account Manager and help dental clinics and labs unlock the transformative power of digital dentistry.

What You’ll Do:

• Learn and grow: Gain deep insights into the latest trends in digital dentistry and sales strategies.
• Build connections: Work closely with our support and design teams to foster meaningful client relationships.
• Be a problem-solver: Help clients identify their needs and guide them in leveraging our solutions—design services, automation tools, software, and hardware.
• Make an impact: Contribute to sales growth, meet targets, and expand our presence in the digital dentistry world.

B2B Technical Solutions Specialist

As the Technical Solutions Specialist, you will focus on building strong long-lasting relationships by understanding our customer’s needs and providing innovative solutions to help them grow their business.

As part of a growing team, you will provide ongoing account management and technical support, with a positive can-do attitude. You will be the main point of contact for your portfolio of customers and you will know your clients’ business inside out. This position requires a driven and tech-savvy professional with great listening skills, a collaborative work ethic, exceptional problem-solving skills, and a willingness to roll up your sleeves up to get the job done.

Responsibilities

• Ensure customer satisfaction by providing world-class customer service at every touchpoint with our clients (phone, email, and live chat)
• Focus on ensuring clients get the most out of Evident’s products and services by conducting training via webinar as well as occasional onsite training.
• Handle complex technical questions in a timely/professional manner
• Provide Relay customer feedback on new products and services to business owners
• Report bugs/issues to software developers
• Proactively assess, clarify, and validate customer needs on an ongoing basis
• Drive customer satisfaction to increase adoption of different evident services

We are looking for a qualified IT Application Support Engineer role to join our growing team. You will be responsible for assisting the team in providing key business application support to all levels of the business across the business in Australia and the Philippines. You will help the business solve its application and system issues. You should have a deep understanding of how the systems work and perform troubleshooting systems, responding to assistance requests and handling technical issues.

As an IT Applications Support Engineer, you will be responsible for:

• Manage CRM applications such as PipeDrive and Actionstep, focusing on user creation, policies, and configurations 
• Coordinate with various teams to complete projects, resolve issues, and develop solutions 
• M365 Administration  
• Handle user issues and requests using ServiceDesk and Jira 
• Document processes and solutions in Confluence 
• Support various applications used by the company, such as GOTO, Sophos, LastPass, and Typeform 
• Manage Azure services to an extent, including SharePoint, Exchange, Teams, and AzureAD 
• Troubleshoot issues related to email and document templates in Actionstep and PipeDrive 
• Create calculated merge fields for automation in Actionstep using PHP 
• Resolve automatic matter creation issues using Postman and TablePlus 
• Create, manage, and optimize automations using Zapier 
• Perform various tasks using PowerShell 

Qualifications

To succeed in this role, you must have experience in:

• At least 2-3 years of experience in managing and optimising Pipedrive CRM and Actionstep, focusing on efficient workflows and data integrity 
• Proficient in PHP, PowerShell, Python, and HTML for automation, integration, and custom development 
• Experienced in Microsoft Azure, managing resources, implementing security, and optimizing performance 
• Skilled in using Zapier and Make for automating workflows and streamlining processes 
• Proficient with Typeform and Gravity Forms for form design, data collection, and CRM integration 
• Proven successful experience in a first or second level IT support role providing service to a diverse range of technology users 
• Understanding of ITIL processes, focusing on incident management and service delivery 
• Experience in incident management processes, service restoration and problem resolution processes 
• Understanding of SDLC principles 
• Experience supporting business critical and customer facing Apps in the context of large corporate ICT applications and systems 
• Strong communication skills for providing effective technical assistance, both over the phone and in person. 
• Ability to create and deliver technical training that enables end users to be self-sufficient and delivering for our customers 
• Experience in working autonomously with a personal drive to meet deadlines 

WORKING LOCATION AND REQUIREMENTS

This role works in a HYBRID SETUP requiring on-site attendance once a month and in order to be considered for this opportunity you must be able to demonstrate your home working environment is as follows:

• conducive home office (free from noise and distraction)
• main internet: wired internet of at least 100mbps
• reliable back up internet: at least 20mbps speed

The Specialized Talent Administrator & Coordinator is responsible for providing administrative support to the talent acquisition process through pre-hire and post-hire activities, facilitating a variety of logistical and recruitment activities to service a particular client program or teams.

Work Location: Mandaluyong, PH
Work Arrangement: Hybrid (1-2x in a month)
Work Schedule: Night shift (8-5am / 9-6am MNL)
Specific requirements: Exp with phone screen, scheduling, offers and requisition management.
 

Duties and Responsibilities:

• Assist with recruitment and interview process
• Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements
• Develop interview schedules to ensure qualified candidates are evaluated
• Update candidate statues in the appropriate recruitment systems (Applicant Tracking System (ATS), proprietary systems, etc.) 
• Timely review of applicants who have applied via the ATS
• Schedule complex phone, video and in-person interviews with Recruiters or Hiring Managers 
• Execute the offer process, including creating & routing offer letter and presenting offer to candidate 
• Coordinate candidate background, medical and reference checking processes
• Arrange travel, transportation and accommodation for candidates
• Coordinate aspects of the on-boarding and off-boarding processes
• Edit and post positions to the ATS accurately and within the specified timeframes
• Administratively manage posting of roles to candidate generation channels
• Ensure recruitment team are appropriately updated on progress, escalate concerns or obstacles
• Provide metric and pipeline reporting
• Provide other administrative support to recruitment team as needed

The primary focus of this role is leading a team of Technical Support Representatives as they assist Tier 1 Support to ensure the successful support of the Turnitin user base and the continuous improvement of team capabilities and performance.

Key Responsibilities and Outputs:

• Manage own time effectively to ensure that leadership duties are carried out, while also maintaining a reasonable volume of case work.
• Lead by example in case quality.
• Proactively support users of the Turnitin products (administrators, instructors, teaching assistants, exam takers and proctors) ensuring problem resolution, system access, optimal system performance, and overall customer satisfaction.
• Become a Subject Matter Expert on all Turnitin Assessment Products and services while expanding knowledge on the Tii various product lines.
• Manage team performance individually and collectively, by agreeing on clear goals and targets, reviewing performance formally and informally, giving feedback, course correction, motivation and recognition.
• Ensure your team is following Turnitin’s operating procedures and collaborate with support leadership to drive solutions through  knowledge sharing.
• Enable the development of individual team members, delivering coaching and guidance as needed to enable them to achieve their full potential.
• Provide quality feedback to direct reports, based on output from the Quality and Knowledge team.
• Deliver regular 1-1’s to team members, providing structured feedback and guidance on areas for improvement.
• Collaborate with internal teams (e.g. BPO Operations, Tier 3, Product, Development, etc.) to improve customer experience.
• Be the first to identify issues and trends with our support leadership and tier 3 teams to understand issues/trends.
• Review top issues monthly for external education and ticket reduction.
• Support the Quality and Knowledge team with the creation of training modules.
• Take part in recruitment activity for the team as required.
• Develop an awareness of the business strategy and culture and ensure that this is reinforced within the team.
• Responsible for team scheduling to ensure that appropriate staffing is available 24x7 based on case arrival patterns and historical trends. 
• Manage queues for tickets and channels for customer interaction to ensure the team’s timely response and overall engagement. 
• Provide support with client escalations and incident response.
• Actively own and progress in personal development.
• Review top issues monthly for external education and ticket reduction.

Key Responsibilities: 

• Lead the design, analysis, and development of complex mechanical systems and components from concept to manufacturing and scaling for novel robotics products

• Create innovative mechanical designs compliant with the ATEX, IECEx and NEC500 directives and related standards

• Motor requirements definition, motor(s) selection and sourcing

• Conduct research, testing, and prototyping to validate new mechanical engineering concepts and technologies

• Perform simulations to validate mechanical designs and provide clear reports and recommendations the rest of the team

• Ensure compliance with relevant industry standards, regulations, and safety protocols

• Create and maintain detailed documentation drawings and assembly instructions for designs

• Identify and implement mechanical design and manufacturing process improvements to enhance efficiency, productivity, and quality

• Identify and resolve technical issues and provide support for manufacturing and field service teams

• Work closely with engineers, product managers, and other stakeholders to deliver high-quality products

• Collaborate with cross-functional teams to ensure the successful integration of mechanical engineering solutions into our products and services

• Reviewing the work of and provide technical guidance and mentoring to junior engineers

• Manage multiple projects simultaneously, ensuring timely delivery and adherence to project specifications

• Contribute to the strategic planning and decision-making processes, driving the company's mechanical engineering agenda

• Keep up with the latest trends, tools, and technologies to continuously improve products and deliver cutting-edge solutions

The Active Directory Administrator/Officer ensures availability and reliability of in maintaining the stability and performance of our IT systems. You will be responsible for administration of Active Directory/Group Policy and maintaining the servers and related components to identify and resolve potential issues before they impact our productions. The accountability list specific to the individual will be provided by the hiring manager.

Responsibilities:

• Create/Delete, modify, and troubleshoot Group Policies
• The Active Directory / Group Policy Administrator will support the day-to-day operations of multiple Active Directory Environments, to include proper functioning of the systems, the health of multiple forests, view logs, and troubleshoot problems as they arise
• The Administrator will keep the Active Directory environment up to date with the latest Microsoft updates/patches.
• Fulfills work requests and resolves issues presented to the team through our corporate Service Desk Management tool for work prioritization and tracking.
• Identify and resolve incidents or problem within the target service level agreement (SLA)
• Assess risks and provide controls or mitigations to come up actions that will lower the possibility of operational disruption garnered from monitoring systems, operational incidents, and other sources.
• Reviews, identifies, and recommends enhancements to work processes, outputs and standard with other departments or sections within the group in accordance with best practices.
• Adhere to the organization, information technology, and Security policies and quality procedures.
• Monitors and ensures configuration items are updated.
• Adhere to change management process and procedures.
• Adhere to project timelines and ensure that statuses are up-to-date and executed and all processes required to complete tasks are followed correctly.
• Manage operations and assists on projects related to systems integration supporting IT Services.
• Consult and inform section/department manager regarding operational or project activities that requires attention such as incidents, needed resources, or information.
• Participates on disaster recovery or business continuity planning, testing and execution.
• Review, identify, and recommends processes with regards to disaster recovery or business continuity as part of the continuous improvement associated with planning, testing and execution.
• Maintains backups and access to IT services related components.
• Review, identify, and recommend processes with regards to COBIT framework as part of the continuous improvement associated with planning and execution.

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
• At least 4 years’ experience in an organization with a large level, 24x7, mission critical operations environment supporting enterprise systems.
• Able to troubleshoot complex Active Directory problems, develop effective solutions, and work with teams to implement remedies.
• Good verbal and written communication and listening skills; computer literate, detail oriented and meticulous, accounting-related technical skills and knowledge; basic program facilitation, presentation skills, knowledgeable in software development life cycle, knowledgeable in training needs analysis, conceptualizing training plan and assessment of training programs. Ensuring maximum efficiency, effectiveness, flexibility and responsiveness to the assessment, design and implementation.
• Self-motivated, multi-task oriented, high maturity level, physically and mentally healthy, above average work ethics
• Strong communication and teamwork abilities.

• Government Mandated Benefits
• HMO
• Leaves

Responsibilities:

1. Office Management:
• Organize appointments and schedule meetings for the manager.
• Manage emails and respond to correspondence as directed.
• Prepare and maintain reports and official documents.
• Follow up on administrative and financial tasks in coordination with relevant parties.
2. Transportation Services:
• Drive the manager and their family as needed on a daily basis.
• Ensure safe and comfortable transportation for all family members.
• Regularly maintain and clean the vehicle to ensure readiness.
3. General Coordination:
• Support the manager with daily business tasks.
• Handle logistical tasks such as welcoming visitors, arranging travel, and managing bookings.
• Maintain strict confidentiality regarding all business and family-related information.
4. Additional Duties:
• Assist with personal errands for the manager and family upon request.
• Adhere to all traffic regulations and ensure passenger safety.

Qualifications and Requirements:

• Minimum high school diploma; a degree in administration or a related field is preferred.
• At least 2 years of experience in a similar role.
• Excellent organizational skills and time management.
• driving experience
• Commitment to the highest levels of confidentiality and professionalism.
• Proficiency in basic English is an advantage.

Benefits:

• Competitive salary.
• Medical insurance.
• Paid annual leave.
• Flexible working hours based on the manager's needs.

Job Description:

As a Site Reliability Engineer (SRE) you will play a critical role in ensuring the reliability, scalability, and performance of our production systems. You will collaborate closely with software engineering and operations teams to build and maintain tools for automation, monitoring, and operations. Your expertise will be crucial in designing resilient and scalable architectures, optimizing application performance, and resolving complex technical issues to deliver a seamless user experience.

Responsibilities:

• Design, build, and maintain tools and frameworks for deployment, monitoring, and operations.
• Implement best practices in infrastructure security, scalability, and reliability.
• Collaborate with cross-functional teams to define and achieve Service Level Objectives (SLOs) and Service Level Indicators (SLIs).
• Perform system and application troubleshooting to resolve issues and ensure optimal performance.
• Design and implement automation strategies to streamline operations and reduce manual intervention.
• Participate in on-call rotation and respond to incidents to minimize downtime and impact on users.
• Conduct post-mortem analyses of incidents and implement measures to prevent recurrence.
• youContinuously evaluate and improve our systems and processes to enhance reliability and efficiency.
  

JOB REQUIREMENTS:

Requirements:

• Bachelor's degree in computer science, Engineering, or a related technical field, or equivalent practical experience.
• Proven experience in a Site Reliability Engineer or similar role, with a focus on designing and implementing scalable systems.
• Strong proficiency in programming languages, scripting and automation (Java, ReactJS, etc.).
• Experience with cloud platforms such as AWS, Azure, or GCP, and container orchestration tools like Kubernetes.
• Deep understanding of networking, system administration, Windows, and Linux/Unix-based environments.
• Excellent problem-solving skills and the ability to troubleshoot complex issues in distributed systems.
• Strong communication skills and the ability to work effectively in a collaborative team environment and to stakeholders

Preferred Qualifications:

• Master's degree in computer science, Engineering, or a related technical field.
• Certification in cloud platforms or DevOps methodologies (e.g., AWS Certified DevOps Engineer, Google Professional Cloud DevOps Engineer).
• Experience with CI/CD pipelines and configuration management tools (e.g., Ansible).
• Knowledge of monitoring and logging tools such as Prometheus, Grafana, ELK stack, etc. 5. Experience with Agile/Scrum methodologies and practices.

ThinkWell has a growing project portfolio in the Philippines and is seeking a Technical Advisor (TA). The TA will provide expertise in health financing and health systems strengthening as part of ThinkWell's technical support to the USAID TB-Free Luzon Activity, which is implemented by University Research Co., LLC (URC). The project aims to strengthen tuberculosis control and care in the Philippines by reducing the TB burden while ensuring financial protection for patients through sustainable, locally driven health system solutions. ThinkWell's role focuses on strengthening TB service delivery platforms through sustainable financing and UHC integration, working closely with the Department of Health, PhilHealth, and Local Government Units to optimize financing mechanisms and build local capacity.

The TA will provide technical leadership and strategic guidance in integrating TB services within the Philippines' Universal Health Care (UHC) framework. The role will focus mainly on sustainable financing mechanisms and health system strengthening, especially at the subnational level.

The Technical Advisor will report to ThinkWell's Senior Technical Advisor and will coordinate closely with URC's Objective 3 lead for the TB-Free Luzon Activity. This is a fixed-term position based in the Philippines.

What you’ll do

Technical Leadership

·        Provide technical assistance in designing and implementing sustainable service delivery and financing models for TB services within the UHC framework

·        Support the integration of TB services into local UHC implementation plans across Luzon, ensuring alignment with broader health systems strengthening objectives

·        Lead the development of strategies to mobilize and optimize funding for TB program through innovative and sustainable approaches

·        Coordinate with DOH and PhilHealth to review and enhance policies and financing mechanisms for TB services

·        Support policy development and refinement of local policies to improve efficiency and effectiveness of TB control programs, specifically in the area of health financing

·        Support the scale-up of any identified innovative and high-impact health financing interventions across Luzon

Stakeholder Engagement

·        Work closely with DOH, PhilHealth, and LGUs to strengthen health system capacity for effective TB service delivery

·        Assist in facilitating partnerships between public and private sector stakeholders to expand access to TB services

·        Coordinate with URC and other implementing partners to ensure alignment and consistency of technical approaches

·        Support capacity-building initiatives for local health officials and service providers on sustainable financing for TB services

·        Participate in technical working groups and coordination meetings as required

Monitoring and Technical Documentation

·        Support the development and implementation of monitoring frameworks to track progress of TB service integration within UHC

·        Support the preparation of work plans and provide technical input for quarterly and annual progress reports

·        Contribute to the production of high-quality learning outputs and provide written inputs into technical documents, project reports, concepts, blogs, articles and other strategic documents for publication and dissemination.

·        Support project data analysis and interpretation for program improvement

·        Support the assessment and documentation of TA implementation including LGU good practices and lessons learned

Project Management

·        Function as the primary lead for ThinkWell’s implementation of the TB-Free Luzon Activity work plan, ensuring high-quality delivery of all technical assistance and capacity building activities

·        Contribute to work plan implementation, monitoring evaluation and learning by coordinating activities across internal teams, consortium partners, and external stakeholders, ensuring effective collaboration, harmonized approach, and timely delivery of outputs.

·        Ensure compliance with USAID reporting requirements, including preparation of quarterly and annual reports

·        Monitor project deliverables and performance against targets, and propose course corrections as needed

·        Produce high-quality written reports and presentations, including technical documents, project status reports, policy briefs, and publications for conferences and journals.

·        Manage project documentation and contribute to ThinkWell's institutional knowledge management

1.    BA/BS and 7+ years experience or graduate degree and 5+ years of experience;

1.    Substantive, relevant work experience in health system strengthening and health financing in the Philippines.

2.    Strong understanding of TB control programs and Universal Health Care implementation

3.    Demonstrated ability to be a respected team player for political engagement and citizen participation in complex local government-based health planning and participatory budgeting for health;

4.    Experience working with government institutions, particularly DOH and PhilHealth

5.    Proficiency in monitoring and evaluation methodologies

6.    Excellent data analysis and interpretation skills

7.    Adept at communicating technical information to non-technical audiences.

8.    A thoughtful systems thinker with a grounded, pragmatic understanding of the complexities of our work;

9.    Full English and Filipino fluency;

10.  Outstanding cross-cultural communication skills, including the ability to relate respectfully with staff at all levels, ages, genders, nationalities and orientations as well as across work areas;

11.  Ability and willingness to travel up to 25%.

We are seeking a new Senior Designer for our Manila Studio. You will be responsible for technical documentation deliverables of the current Corporate Interior project in Mumbai. You will be required to produce high quality and accurate full set drawings of various project stages from design development up to tender and construction stage.

In Brief

• You will be responsible for ensuring that quality of work is consistent with company's documentation as well as professional standards.
• You will be responsible for preparing interior design drawings/ documentation sets from given information and/or sketch drawings.
• You be responsible for preparing fully coordinated and accurate sets of tender, construction, as-built drawings for interior design drawing packages.

● You have 6 years' experience as an Interior CAD draftsman/ designer handling corporate interior projects

● You hold a Diploma in Interiors or Architecture with expertise and high level proficiency of AutoCAD

● You have knowledge of materials and technical specifications related to interior design

● You are highly attentive to detail, well-organized and reliable

● You have excellent time management and organization skills along with good coordination and communication skills

● You have the ability to work well under pressure

● You will subscribe to the company core values of Teamwork, Integrity and Excellence

To find out more visit www.spacematrix.com

Job Description

• Daily monitoring of IBM Tickets related to APIC
• L1 support for APIC Issues
• Deploy IBM APIconnect Software using Kubernetes
• Manage and Maintain IBM Apiconnect Software
• Manage IBM Cloud Platform and Services
• Creating Ubuntu Server environment using VMware ESXi
• Manage and Maintain IBM Servers in Vitro Data Center
• Manage VM ESXi Servers
• Deploy IBM Application using Red Hat Openshift and Kubernetes
• Experience with Containerization using Docker, OCP, and Kubernetes
• Applying the Agile and DevOps Methodology. Acting as DevOps Engineer
• To support the successful deployment, maintenance, development, integration, and use of the infrastructure environment and its services
• Provides input into and supports the execution of operations management, service management, environment management, security, and project management methodologies & processes, incident and change control processes, release management, testing, documentation development and maintenance, monitoring, data management, environment maintenance, solution enhancements, and solution development.
• Identifies, understands, and plans for organizational and human impacts of systems, and ensures business requirements are properly documented and integrated with existing processes, services, solutions, and skill sets.
• Develops, documents, and revises environment or solution operations procedures, tests, and quality standards and functions.
• Creates and updates communications and incident management activities to streamline ticket resolution.
• Assists or leads the troubleshooting and resolution of issues, such as application, data synchronization, system integration, and performance incidents.

Qualifications

• Bachelor's degree in computer science or engineering.
• Ability to understand and successfully employ networking, storage, operating system virtualization, and integration solutions and services, and utilize appropriate environments (e.g. Test, Staging, and Production) in support of assigned responsibilities.
• Ability to resolve technical problems and innovate more efficient use of IT resources.
• Knowledge in Kubernetes and Docker is a MUST
• Experience with AWS and on prem Virtualization
• Minimum 2 years of working experience as a DevOps Engineer

Job Description

• Analyze and organize raw data
• Build data systems and pipelines
• Evaluate business needs and objectives
• Combine raw information from different sources
• Explore ways to enhance data quality and reliability
• Identify opportunities for data acquisition
• Develop analytical tools and programs

Requirements:

1. Proven experience as Data Engineer with at least 3 Years professional work experience
2. Strong proficiency in at least one SQL Development (Oracle, MS SQL, or similar technologies) and ETL Development Tools (Informatica, Talend or similar technologies)
3. Knowledge in Shell Scripting, Hadoop Platform, Big Data
4. Familiarity with Agile and DevOps methodologies
   

Preferred Qualifications:

1. Familiarity with Data Modeling and Design
2. Familiarity with Python/R and AWS Service (Redshift)
3. Willing to work FULLY ONSITE (Ortigas)
   

At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub.

Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.

We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.

Essential Skills

• Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity
• Strong communication skills
• Strong problem solving and analytical skills
• Excellent problem-solving ability
• Would like to work as part of a self-organizing Scrum team in a scaled agile framework
• Must be a self-starter and loves to collaborate with the team and client

Job Summary

The role involves overseeing the development of application designs and programs with varying levels of complexity, ensuring that they align with approved business specifications, regulatory guidelines, and company standards. In addition to managing a small team of developers, they actively contribute to the development process themselves.

Responsibilities

• Responsible for communications and coordination with key project stakeholders
• Collaborates with the Business to provide design inputs and estimates in the preparation of requirements documents
• Documents system design and program specification in technical design documents
• Writes programs and codes based on approved solution plan documents
• Conducts unit testing on written codes to ensure program performance per design at the unit level
• Contributes to quality, process and continuous improvement activities across all tasks and deliverables
• Coordinates with vendors or conducts its own investigation and resolution of errors reported during SIT and UAT
• Performs the above function in compliance with software development lifecycle standards of the company

• Strong Understanding of project management methodologies, tools, and techniques
• Experience managing cross-functional teams and stakeholders including third-party vendors
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels
• Strong analytical skills with the ability to interpret data and make informed decisions
• Ability to analyze business processes and how they interface within the company infrastructure
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Experience with Agile project management methodologies

Top 3 Reasons To Join Us

• International Environment
• 100% Remote
• Exposure to Diverse HR Functions

About Us

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

• We are a leading global no-code insurance platform for health, life, and P&C
• We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
• We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
• We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
• We are fully funded and backed by reputable VC funds and strategic institutional investors
• We have a global presence in Asia, EMEA and the Americas
• We’ve grown our annualized revenue by over 30x since January 2021
• We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

About the Role

We are seeking a motivated and enthusiastic Human Resources Intern to join our HR team. This is a fantastic opportunity for a student or recent graduate who is looking to gain practical experience in a dynamic and fast-paced environment.

The HR Intern will assist with various HR tasks and projects, including recruitment, employee onboarding, HR administration, and employee engagement initiatives.

What You Will Do

• Assist with recruitment activities, such as posting job ads, screening resumes, and scheduling interviews
• Support the onboarding process for new hires
• Assist with HR administrative tasks, including but not limited to maintaining employee records and updating HR databases
• Organize employee engagement initiatives and events
• Contribute to HR projects and process improvements
• Provide general HR support as needed

What We Need

• Currently enrolled in a Bachelor's degree program in Human Resources, Business Administration, or a related field, or a recent graduate
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to maintain confidentiality and handle sensitive information
• Proficiency in Google Workspace
• Keen attention to detail
• Proactive and willing to take initiative
• Ability to work collaboratively in a team environment
• Positive attitude and eagerness to learn
• Must be based in the Philippines

Please be advised that this internship opportunity is unpaid

Why You'll Love Working Here

• Remote Setup
• International Environment
• Professional Development Opportunities
• Company activities and events

CoverGo Company Video

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­­­­Subtitling Coordinator

General Summary:

Keywords Studios Los Angeles is a premier provider of multimedia content localization and audio production services. From its offices and beautiful on-site recording studio in the heart of Burbank, Keywords Studios Los Angeles collaborates with top-tier streaming platforms, broadcasters, content creators, publishers for the gaming and media & entertainment industries.

Specific responsibilities include, but are not limited to:

• Data entry into database. This may include resource entry, project entry, purchase orders, new and revised client specifications, etc.
• Prepare and send communications to internal departments and external resources regarding project specs, revisions, and approvals.
• Create, QC, Advise, Schedule, Deliver subtitling projects on an as-needed basis.
• Other duties as assigned.
• Qualifications
• 2 years of subtitling, dubbing post-production services, and related software tools experience preferred.
• Must have strong interpersonal skills.
• Must be highly organized and able to work in a fast-paced, large team environment.
• Individuals must also be able to work independently within their own process.
• Ability to multitask while completing tasks in a timely manner.
• Ability to follow detailed instructions and to document processes.
• A solid technical understanding of cloud-based subtitling tools is required.
• Fluency in a foreign language is a plus. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Extra allowance if work during European or LA Time Zone

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Your key tasks

• Evaluate HR processes to identify opportunities for improvement, automation, and standardization across regions; collaborate with local HR teams to align global policies with regional needs
• Support in Global HR projects and initiatives:
  • Assist in the planning and execution of global HR projects, including HRIS implementation, policy rollouts, and process enhancements
  • Provide project management support, ensuring timely completion of milestones and effective collaboration across departments and regions
• Product ownership of global HR Solutions:
  • Manage and optimize the AskHR ticketing tool to ensure timely and efficient resolution of employee inquiries globally, while monitoring key HR metrics and providing regular reports on SLAs and process improvements
  • Oversee the HR SharePoint site, ensuring it is user-friendly, up-to-date, and an effective resource for employees worldwide
  • Work closely with HR and Corporate IT to implement updates and improvements to HR systems, ensuring they meet the needs of both global and local HR teams
• Partner with HR leadership to develop and implement communication strategies that ensure consistent messaging and support internal HR communications, such as newsletters and updates, to keep employees informed and engaged

• Onboarding & Implementation: Lead HubSpot portal setup, customization, and data migration for new clients.

• Marketing Automation: Streamline sales and marketing workflows using HubSpot’s CRM and automation tools.

• Content Management: Create and manage landing pages, forms, email campaigns, and effective calls-to-action.

• Data Segmentation: Analyze and segment lists based on email engagement and website interactions for targeted lead nurturing.

• Sales Pipelines: Configure deal stages and manage sales pipelines within HubSpot.

• Client Relations: Collaborate with Customer Success Managers to foster strong client relationships and ensure effective implementation.

• Optimization & Testing: Conduct tests to continually improve HubSpot processes and conversion rates.

• Data Migration: Import data into HubSpot CRM and complete data mapping.

• Behavioral Segmentation: Segment lists are based on email engagement and website interactions.

• Performance Measurement: Analyze results to optimize lead nurturing workflows for improved conversion rates.

The E-commerce Account Specialist is responsible for driving the growth and profitability of the company’s online sales channels, including TikTok, Shopee, Lazada, and the in-house web store. This role oversees all aspects of e-commerce operations and account management, ensuring alignment with overall sales and business objectives. The ideal candidate is highly organized, data-driven, and capable of managing multiple platforms while optimizing the customer journey.

Key Responsibilities

E-commerce Management

1. Develop and execute strategies to achieve sales targets and grow the company’s e-commerce presence.
2. Oversee the day-to-day operations of all e-commerce platforms, ensuring seamless customer experiences.
3. Collaborate with cross-functional teams (Marketing, Supply Chain, Accounting) to support campaigns, promotions, and inventory management.
4. Monitor and manage platform for accurate inventory tracking, order processing, and financial reporting.
5. Lead initiatives to improve user experience and customer satisfaction on the web store and third-party platforms.
6. Analyze sales data, platform performance, and customer behavior to identify growth opportunities and recommend action plans.

Account Management

1. Manage relationships with e-commerce platform representatives (TikTok, Shopee, Lazada), negotiating terms, commissions, and promotional opportunities.
2. Ensure all product listings are accurate, optimized, and compliant with platform guidelines.
3. Monitor account health, customer ratings, and reviews to maintain platform reputation.
4. Handle escalations related to order issues, disputes, and platform policy compliance.
5. Coordinate with enablers for fulfillment services as needed and ensure alignment with platform requirements.

Your Career

The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks.  As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer’s security transformation journey.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives and ensuring value realization of their investment with Palo Alto Networks.  You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer’s cybersecurity partner of choice.

Your Impact

Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

• Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
• Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs
• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
• Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
• Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
• Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
• Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
• Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
• Understanding the competitive landscape and effectively differentiating our leadership 
• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
• Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap