• Provide quality project management and implementation support to Visa client institutions, processors and third-party platforms in assigned region to ensure client expectations are exceeded.

• Create and maintain implementation best practices for money movement and commercial card products using project management methodology and payments industry knowledge.

• Coordinate directly with clients to understand product setup requirements and facilitate product installations, conversions and maintenance requests without client impact.

• As a subject matter expert, acquire and maintain a deep understanding of supported services to train and consult customers and internal stakeholders on optimum delivery and adoption of our products.

• Be the voice of the customer - Represent clients’ feedback, enhancement requests, system or operational requirements as well as negotiate and manage expectations internally and externally.

• Prepare and maintain detailed project scope documents, project plans, status reports, and issue log.

• Report client project accomplishments and deliverables to management on weekly or monthly basis and consistently log project progress on Microsoft Dynamics, Teams and SharePoint.

• Build and enhance positive working relationships with key Visa client institutions, technology providers and internal stakeholders.

• Manage alignment with client tactical and strategic initiatives while balancing against Visa deliverables and commitments.

• Proactively identify opportunities and implement recommendations to increase service quality and efficiency. 

• Work independently with minimal supervision for own assignments and must be able to take the initiative to resolve challenging and complex problems within the established deadlines.

• Stay current with industry and client trends and maintain a strong knowledge of Visa payment products and services.

• While the role is based in Pasay, you will be providing services to clients across the Asia Pacific region.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Would you like to be part of a multicultural analytical team servicing the biggest global FMCG clients? In this role, you will be a part of a team supporting the assigned global client(s), helping them to make better decisions based on research and sales data. delivers the insights & recommendations that are critical to our clients' success.  

Responsibilities

• Building a strong partnership with your internal and external clients and seek to make an impact by creating & delivering reports, analytical insights & presentations for multiple countries  
• Fostering a strong understanding of your clients’ business priorities   
• Working with large, continuous data sets to understand drivers of category and brand performance on a multi-country level  
• Building a strong partnership with your stakeholders through expectations management and analytical pipeline management in alignment with your analytical team.  
• Keeping stakeholders’ satisfaction close to the heart & fostering a long-term relationship  
• Contributing to the team mission by participation in strategic internal projects (coaching, championship, analytical or soft-skills projects)  

A Little Bit About You

For this crucial business role, you will have to possess strong relationship-building and stakeholder management skills.  

You will make a difference by helping some of the largest FMCG manufacturers make the right choices for their growth strategies. You will partner with your colleagues and support the clients to discover what is happening with their brands and what they should do to improve business performance.    

You find potential in percentages and like working with numbers. Managing time and deadlines comes naturally to you. You are curious, engaged, and accountable.   

Get to know our Team:

This role will be primarily focusing on the intricate backend services for driver partners along with aspects of merchant vendor management. We are a team that: 

• Celebrates strong collaboration and support and mutual respect. 

• Is passionate about creating and ensuring value for our driver and merchant partners. 

• Strives to do excellent and meaningful work with the clarity of thought, creativity and effective execution. 

• Helps influence the overall operations efficiency of the company, especially involving that of our driver and merchant partners. 

Get to know the Role:

As Senior Manager, Vendor Management, you will lead our efforts to drive operational excellence through strategic outsourcing and vendor partnerships. Your role will focus on enhancing performance, optimizing costs, and ensuring the quality of services received from third-party vendors and business process outsourcing partners. You will play a critical role in shaping our outsourcing strategy, managing our vendor portfolio, and ensuring that our partnerships align with our business goals and values.

The day-to-day activities:

• Strategic Leadership and Oversight: Develop and implement a comprehensive outsourcing and vendor management strategy that supports the organization's objectives. Oversee all aspects of our BPO and vendor relationships, including selection, negotiation, performance monitoring, and relationship management.

• Performance Management: Establish performance metrics and service level agreements (SLAs) to ensure vendors meet or exceed expectations. Conduct regular performance reviews and implement improvement plans as necessary.

• Risk Management: Identify potential risks associated with outsourcing and vendor partnerships. Develop and implement risk mitigation strategies to protect the organization's interests.

• Cost Optimization: Drive cost-efficiency initiatives through effective negotiation, contract management, and ongoing vendor evaluation. Ensure that outsourcing arrangements deliver value and support the organization's financial goals.

• Collaboration and Communication: Work closely with internal stakeholders to understand their needs and ensure vendor services align with these requirements. Foster strong relationships with vendors and act as the primary point of contact for all vendor management issues.

• Compliance and Quality Assurance: Ensure all vendor partnerships comply with legal, regulatory, and organizational standards. Oversee quality assurance processes to maintain high service standards.

• Innovation and Continuous Improvement: Identify and leverage opportunities for innovation and process improvement within vendor services. Stay abreast of industry trends and advancements to maintain a competitive edge.

We are looking for a skilled Accounts Payable Officer to be responsible for processing all invoices received for payment and for undertaking the payment of all creditors in an accurate, efficient and timely manner.  Accounts Payable Officer is essential for ensuring accurate financial record-keeping, maintaining strong vendor relationships, optimizing cash flow, supporting financial reporting and audits, and driving operational efficiency and cost control within the organization. Their role is integral to the overall financial management and success of the organization.

Job Responsibilities:

1. Process outgoing payments in compliance with financial policies and procedures
2. Perform day to day financial transactions, including verifying, classifying, and recording accounts payable data
3. Reconcile the accounts payable ledger to ensure that all bills and payments are accounted for and properly posted.
4. Verify and investigate discrepancies, if any, by reconciling vendor accounts and monthly vendor statements
5. Facilitate payment of invoices due by sending bill reminders and contacting clients
6. Generate reports detailing accounts payables status
7. Understand expense accounts and cost centers
8. Understands compliance issues around accounts payable processes (W-9, sales tax, etc.)
9. Various administrative tasks, including mailings, typing correspondence, report preparation, scanning, etc.

Record to Report (RTR) officer plays a crucial role in ensuring the financial health and reporting of the organisation. Their responsibilities typically encompass a range of tasks covering all Carousell Entities.

You will:

• Support the RTR team in doing the monthly activities including but no limited to accruals, prepayments, fixed assets and lease accounting for all the Carousell entities.

• Ensure accurate and timely recording of financial transactions specifically during finance month-end closing and related to RTR activities

• Prepare monthly account schedules and reconciliations

• Communicate financial information and updates to finance controllers across Company entities

• Address inquiries and provide clarification on financial matters related to RTR activities

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Credentialing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Covering afterhours and creating login credentials to new staff
• Coordinating mostly via Email and updating the system regarding available shifts for nurses
• Handling general back-office tasks    

• At least 6 months BPO experience

• Excellent written and verbal English communication skills
• Attention to detail is required
• Willing to work onsite in Mandaluyong
• Amenable working shifting schedules

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Outbound CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Contact patients via phone, email, or mail to discuss outstanding balances, explain charges, and address any concerns or questions related to their bills.
• Work closely with insurance companies to resolve claims denials, rejections, or discrepancies, ensuring accurate and timely payment.
• Establish and negotiate payment plans with patients, based on their financial situation and organization policies.
• Confirm and update patient demographic and insurance information to ensure accurate billing.
• Maintain detailed records of all communications, payment arrangements, and actions taken in the collections process.
• Stay informed about healthcare billing regulations, compliance requirements, and privacy laws (e.g., HIPAA) to ensure all practices are in accordance with industry standards.
• Provide exceptional customer service, demonstrating empathy and professionalism in all interactions with patients and responsible parties.

Job Description 

• Provides customer support through different communication channels (Phone, email, chat). 
• Resolve issues & accommodate customer inquiries to ensure satisfaction with products or services. 
• Collaborate with colleagues and different departments to resolve complex issues 
• Maintain accurate records on customer interactions, transaction, feedback, etc. 

• At least 6 months BPO experience in any healthcare program
• Ability to multitask (Calls and Emails)
• Excellent verbal and written English communication skills
• Willing to work onsite in SHAW, MANDALUYONG
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Stong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives

Responsibilities & Duties
 

Technical Performance

• Produce and deliver accurate financial reporting that align with the business’s weekly and monthly deliverable requirements and fiscal calendar.
• Prepare and maintain complex financial models particularly to support the annual planning process.
• Assist in the development of the annual plan/budget with various key stakeholders.
• Complete monthly analysis of actual SG&A costs and provide explanations for variances to Outlook/Plan. Support the month end close process performing reconciliations, ensuring accuracy of financial transactions, maintain and adjust for accruals and prepayments.
• Develop and improve consolidated reporting.
• Perform ad-hoc strategic and financial analyses and research assignments.
• Other ad-hoc tasks as and when they are required.

Customer Focus

• Provide exceptional customer service by delivering a service that meets and exceeds customer expectations
• Work with stakeholders to maximize opportunities, minimize expenses and achieve operations and SLA/KPI targets

Policy, Process & Procedures

• Contribute and execute continuous improvement efforts in areas such as reporting, forecasting, and budgeting activities 
• Create & update DTPs for new and existing processes. Ensure all approved DTPs are stored in the central repository site
• Ensure compliance with agreed KPI's/metrics for business performance
• Ensure full compliance with Sarbanes Oxley controls and AECOM Internal Audit requirements

Participate and contribute to the success of both internal and external audits

Qualifications & Requirements

Minimum Requirements:

• Bachelor’s Degree in Accounting
• CPA Certification is an advantage
• 4+ years of experience in a medium or large size company
• Experience with large company ERP systems – i.e. Cognos, TM1, Hyperion, Oracle etc. 
• Working knowledge of US GAAP, IFRS, and other accounting standards 
• High proficiency in Excel; experience involving extensive work with complex spreadsheets.
• Working knowledge of MS Office
• Experience with PowerBI, Tableau, or similar reporting tools is considered an asset.

Attributes: 

• Ability to actively engage stakeholders to ensure processes are executed consistently. 
• Team player, with a proactive self-starter approach and proven organizational skills with the ability to handle multiple tasks simultaneously.
• Ability to work in a high-paced environment with a sense of urgency and strong prioritization skills.
• Works independently as well as part of a team, demonstrating a willingness to collaborate with colleagues at various levels of seniority, including very senior stakeholders, on a variety of initiatives.
• Possesses functional expertise and deep business acumen in their business unit, service line or discipline.
• Strong analytical skills and the ability to interpret financial data.
• Professional and diligent with excellent attention to detail.
• Strong English written and verbal communication skills.

This role is responsible for managing simple finance-related queries via calls, chat, and emails and should be able to manage several conversations at once, while still providing the best possible support to our customers using English language.

• Answer finance-related queries via calls, chat, and case management tool based on standard operating procedures and methodologies.
• Provide guidance to AECOM employees in submitting requests in the case management tool.
• Audit assigned invoices and expense reports in compliance with policies and procedures.
• Perform assigned processes including but not limited to preparation or reports, reconciliation of designated accounts, and managing aging within the assigned functional areas.
• Cooperate with senior Finance team members on more complex queries or requests to obtain the resolution.
• Communicate the final resolution to the requestor as per agreed SLA.
• Identify areas for process improvement.
• Escalate identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform multiple routine tasks in compliance with service level agreement, process, policies, and procedures.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

Course Hero is growing our global team of tutors! Course Hero is hiring experts in a wide variety of subjects who want to leverage their knowledge to answer text based questions and support our community of 20+ million students.

As a tutor on Course Hero, you will choose the subjects in which you want to answer questions. You will then select questions and provide text based answers and explanations to students who need help better understanding the questions, topics, and subjects they are studying.

The benefits of being a tutor on Course Hero include:

• Earn $$$: Tutors earn $2-$15 per question and top tutors can earn $1,500+ per month (earnings vary depending on the number of questions answered, subject category, question difficulty, answer quality, and other factors).
• Work when you want: All questions and answers are text based, so no audio or video is required. This means tutors can answer questions anytime and from anywhere. Tutors can also choose how many questions they want to answer.
• Help students learn: By sharing guidance and expertise, tutors empower students to learn more effectively, and by doing so, feel more confident and prepared both in school and after graduation.
• Build your resume: Tutors can feature their tutoring experience on their resume. Whether you’re looking for your first job or your next job, tutoring is a great way to show that you’re growing and developing your knowledge.
• Sharpen your expertise: Whether you’re a professional, recent graduate, or current student, being a tutor and answering questions will sharpen your expertise and strengthen your skill set.

Course Hero is growing our global team of tutors! Course Hero is hiring experts in a wide variety of subjects who want to leverage their knowledge to answer text-based questions and support our community of 20+ million students.

As a tutor on Course Hero, you will choose the subjects in which you want to answer questions. You will then select questions and provide text-based answers and explanations to students who need help better understand the questions, topics, and subjects they are studying.

The benefits of being a tutor on Course Hero include:

• Earn $$$: Tutors earn $2-$15 per question and top tutors can earn $1,500+ per month (earnings vary depending on the number of questions answered, subject category, question difficulty, answer quality, and other factors).

• Work when you want: All questions and answers are text-based, so no audio or video is required. This means tutors can answer questions anytime and from anywhere. Tutors can also choose how many questions they want to answer.

• Help students learn: By sharing guidance and expertise, tutors empower students to learn more effectively, and by doing so, feel more confident and prepared both in school and after graduation.

• Build your resume: Tutors can feature their tutoring experience on their resume. Whether you’re looking for your first job or your next job, tutoring is a great way to show that you’re growing and developing your knowledge.

• Sharpen your expertise: Whether you’re a professional, recent graduate, or current student, being a tutor and answering questions will sharpen your expertise and strengthen your skillset.

We are looking for experts in:

• MATH: Calculus, Algebra, Geometry, Math, Statistics and Probability
• SCIENCE: Nursing, Health Science, Biology, Chemistry, Organic Chemistry, Physics
• ENGINEERING & TECHNOLOGY: Chemical Engineering, Civil Engineering, Electronics, Electrical Engineering, Industrial Engineering, Mechanical Engineering, Computer Science
• BUSINESS: Financial Accounting, Accounting, Managerial Accounting, Marketing, Business, Economics, Human Resource Management

 and many more!

Commercial and Money Movement Solutions (CMS) provides industry-leading implementation and operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services. The team provides implementation support to financial institutions and their corporate clients who utilize a suite of CMS products and capabilities to simplify critical processes that businesses perform daily. 

Technical Solutions Consultants are the face of Visa’s support organization to Visa’s clients and represent these clients internally to business, product, and technology teams. You will need to have a strong collaborative mindset, strong technical aptitude along with executive level written and oral communications skills. In addition to these skills, the Consultant will need to have strong analytical skills and is required to become technical knowledge expert to multi-functional business teams around them.

This role will handle difficult and complex product issues and be responsible for the resolution of issues that are escalated into the Technology organization. This position is an individual contributor role, which forms a part of a larger team.

You will be accountable for supporting clients in Asia Pacific, including Japan, for all CMS solutions and be the authoritative subject matter expert. This includes managing the operational side of the client relationship and identifying and enabling the right services and capabilities to drive growth and optimize the client relationship.

In this role, you are expected to:

• Provide high value customer service support to clients, internally and externally, ensuring customer expectations are exceeded, and be the voice of the client

• Participate in cross functional customer service delivery initiatives across clients and Visa internal teams

• Coordinate internal resources to accomplish client’s and Visa’s objectives

• Drive problem and communication management for any critical issue affecting a client, or client issue affecting Visa

• Proactively notify clients regarding any widespread or business critical problems with the application, as well as scheduled periodic maintenance outages

• Build and enhance positive working relationships with key clients and internal stakeholders

• Report customer project accomplishments and deliverables to internal stakeholders

• Engage Technology and Product organizations to regularly review and identify permanent solutions to frequently encountered operational issues

• Educate and train clients on best practices for CMS products

• Represent difficult and mildly complex customer change requests, system or operational requirements. Negotiate and manage expectations internally and externally

• Develop and manage operational initiatives, special projects and client-driven continuous improvement plan

• On call support and possible weekend or holiday hours 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The successful candidate will be part of the dedicated Loan Services team in Manila supporting all aspect of loan administration and operations for a European client.  Responsibilities include

• Asset onboarding including review and analysis of loan documentation
• Accurate inputting and processing of all relevant loan information into the loan administration software
• Day-to-day asset management including booking cash or accrual transactions, making payments, and performing daily position and cash reconciliations
• Lifecycle support of loan trades from the time the trade is posted until settlement including the prioritization of trades that need to close
• Responsible for daily settlements of bank loans, including interfacing with ClearPar, Brokers, Agents, and Trade Counterparties  
• Timely resolution and escalation of all inquiries and issues related to loan processing
• Liaising and coordinating with external clients and internal client services teams to ensure timely responsiveness and resolution to inquiries
• Liaising and coordinating with external third parties such as other Loan Administration team, Borrowers, Lenders, Trustees and Agent Banks
• Review and distribute loan reports as agreed with clients
• Follow established procedures related to loan documentation/processing activities and make recommendations to support process improvement and risk management
• Demonstrate a sound level of understanding of products and processes, both within Loan Services and other IQEQ related services
• Demonstrate a sound level of understanding of how duties relate/integrate with others in the team and closely related teams in IQEQ
• Demonstrate product and technology proficiency

Salary: P50,000 to 70,000 (Monthly Package)

Schedule: Monday – Friday (10:00 AM - 7:00 PM AEST)

What are we looking for?

Skills Required:

• Experience of at least 2 to 5 years in a high volume, transactional technology environment.
• Demonstrated experience in working with enterprise-level accounts.
• Thorough understanding and practical use of LinkedIn Premium search; knowledge of SEEK Talent search and Jobadder experience is highly advantageous.
• A true passion for connecting with people and identifying exceptional talent for our clients.

Nice to Have:

• Strong oral and written communication abilities
• Experience in Australian Market
• Proficient in using Boolean, Xray, and LinkedIn

What will you do?

• Candidate Sourcing: Proactively search for qualified candidates using a variety of sourcing methods such as job boards i.e. Seek, Seek Talent and LinkedIn Recruiter
• Screening and Assessment: Evaluate candidate resumes and applications, conduct initial interviews, and assess candidates' suitability for available roles.
• Relationship Management: Build and maintain strong relationships with candidates, clients, and other stakeholders to ensure a smooth recruitment process.
• Job Posting and Advertisement: Write and post job advertisements to attract top talent and maintain a strong pipeline of candidates.
• Talent Pool Management: Maintain an active and organized database of potential candidates to match future openings.
• Coordination and Scheduling: Arrange interviews between candidates and clients and manage the interview process effectively.
• Compliance: Ensure adherence to relevant recruitment laws, regulations, and company policies.
• Feedback and Negotiation: Provide timely feedback to candidates and clients, negotiate salaries, and manage job offers.
• Reporting and Analysis: Track recruitment metrics such as time-to-hire and source effectiveness, providing reports to the management team.
• Collaboration: Work closely with other team members and departments to ensure seamless recruitment and onboarding processes.

Join the awesome team and enjoy these benefits & perks:

• Home-based
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a Boutique Executive search and recruitment firm based in Melbourne. They offer recruitment solutions in the following areas: Executive Search, Accounting & Finance, Sales & Marketing, Operations, Technology, Human Resources, Healthcare, and Professional Support. They cater to clients spanning from ASX-listed businesses to Small and Medium-sized Enterprises across a wide range of industries including wholesale, distribution, manufacturing, property, construction, education, technology, healthcare, medical, retail, FMCG, Non-Profit, mining, energy, insurance, and real estate.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Annotation drives AI’s capabilities

Industries across the board are embracing AI, and the backbone of this revolution is accurate data labeling. Annotation Experts are not just regular performers; they are meticulous specialists ensuring the highest quality of data markup. As AI continues its upward trajectory, these experts lay the groundwork, paving the way for more reliable, responsible AI models.

Responsibilities:

• Quality assurance: review and verify the work done by regular performers; suggest improvements for better annotation quality
• Instructional guidance: formulate clear, effective task instructions for Tolokers
• Training creation: develop training tasks that guide Tolokers towards excellence

Our ideal candidate:

• Has great command of English: advanced (C1) / proficiency (C2) / native level
• Has a keen eye for detail: precision is paramount in data labeling
• Is a dedicated performer who recognizes the importance of even routine tasks

• Be part of a significant project for a leading technology company, making a substantial impact on the future of AI
• Enjoy the flexibility of a part-time, remote role that accommodates your schedule
• Try your hand at an AI project and enrich your portfolio with new experiences

Primary Duties & Responsibilities · Lead and develop a high-performing team supporting Account/s and provide exceptional quality assurance services to WNS clients · Driving people development by aligning to the Quality DNA program · Drive & improve efficiency, leading to better operating margins with strong focus on governance, timelines and risk management via Six Sigma & Lean Deployment · Drive SLA adherence / Customer CTQ by ensuring all parameters are met and corrective and preventive actions are taken · Redesign & deploy sampling and stratification strategy based on Compliance checks , Financial processes (volume & Value mix ) Errors, Customer priorities & Agent performance · SLA baselining, predictive SLA monitoring & reporting · Provide thought leadership, creative solutions & leverage problem solving techniques to drive continuous improvement · Serve as an integral part of the enterprise ecosystem by participating in strategic projects, RFPs, Client visits · Digitalization of Quality Assurance Delivery – embed Digital tools to strengthen audit mechanism & control framework · Provide meaningful business insights to all stakeholders; in-depth statistical analysis, defects, exceptions and trends leading to performance enhancement & client experience · Demonstrate Leadership Behaviors (e.g. Enterprise Thinking, Effective and Quick Decision Making, Making Collaboration Essential) · Foster a spirit of continuous learning & collaboration across teams

About the Role

Job Title: Delivery Driver
Reports to: Business Development and Supply Chain Director
Salary: 16,300
Work Schedule: Monday - Saturday

Summary:

• Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
• Assisting with loading and unloading items from vehicles.
• Accepting payments for delivered items.
• Providing excellent customer service, answering questions, and handling complaints from clients.
• Adhering to assigned routes and following time schedules.
• Abiding by all transportation laws and maintaining a safe driving record.

The General Accounting Associate will be in charge of:

• The monthly closing of the books of accounts
• Adjustments/Corrections for all accounts
• Accruals recording
• Bank Reconciliation
• Preparation of financial statements per store level
• Tax reconciliation
• Accounts Reconciliation
• AP and AR Aging and reconciliation
• Preparing the working papers and schedules for every account monthly
• Assisting the External Auditors in conducting their Audit

As the Operations Admin Assistant you must:

• Do necessary reports related to sales of the stores
• Coordinates with the respective departments regarding the concerns in the Operations.
• Establish quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated, identifies opportunities for improvements.
• Review, analyze, and evaluate business procedures.
• Ensures the work environment is adequate and safe.
• Implements policies and procedures that will improve day-to-day operations.
• Oversees sales activities, purchasing, and inventory, ensuring each is reaching its goals set by leadership.
• Plans, directs, controls, implements, evaluates, monitors, and forecasts each brand's budget and cost of sales to achieve financial objectives.
• Communicates and explains new directives, policies or procedures to OMs / AOMs.
• Improves customer service and satisfaction through policy and procedural changes.
• Leads Coordination and integration of efforts among operations and other departments.
• Project a positive image of the organization to employees, customers, industry and community.

The marketing associates will be responsible for:

• Closely working with the marketing manager to develop and execute marketing plans
• Managing daily administrative tasks to ensure the Marketing department runs smoothly
• Creating reports on marketing and sales metrics, like conversion rates
•  Assisting with organizing promotions and events
• Collaborating with the Design team to create marketing materials
• Keeping organized records of marketing metrics and results of past campaigns
• Preparing regular sales forecasting reports
• Monitoring competitors’ marketing activities

OBJECTIVES & RESPONSIBILITIES OF THE JOB:

• Manage scheduling for company executive(s)
• Draft, review, and send communications on behalf of company executive(s)
• Organize and prepare for meetings, including gathering documents and attending to logistics of meetings
• Answer and respond to phone calls, communicate messages and information to the executive
• Prioritize emails and respond when necessary
• Coordinate travel arrangements
• Maintain various records and documents for company executive(s).

About the Role

Job Title: Accounting Manager

Reports To: Top Management

Work Schedule: Monday - Friday, 9:00am - 6:00pm

Work Location: Steelworld Tower NS Amoranto cor Biak na Bato, Quezon City

Summary:

• Managing and overseeing the daily operations of the department
• Preparing monthly, quarterly, and annual financial statements
• Monitoring and analyzing financial data, reports, and/or statements
• Hiring, training, and supervising accounting associates
• Assigning projects to ensure the execution of tasks and compliance
• Establishing and enforcing proper accounting methods, policies, and procedures
• Providing recommendations and meeting financial accounting objectives

DUTIES AND RESPONSIBILITIES:

• Manages the daily workflow of the department
• Leads the franchising and business development initiatives
• Monitors and tracks the effectiveness of franchising campaigns
• Tracks all franchising and business development data and creates written reports and presentations to bring to the top management
• Works with the executive team, marketing managers, and department heads, to set the franchising strategy for the brands
• Gathers and analyzes information to identify new markets and customers, locations, and franchising opportunities
• Ensures that all franchisees are aligned with the brand standardization, procedures, promotions, guidelines, rules and regulations
• Perform other duties as assigned

Your team will be your key focus, developing their skills and knowledge and build strong customer relationships with existing and new clients gaining insight into their needs and delivering customer-centric solutions.

You’ll be highly organized, pay close attention to detail and know your subject matter as you will reviewing all reporting requirements, including financial statements and ad-hoc client deliverables.

Building strong and effective relationships with colleagues and the wider business is an essential.  You’ll also need to be thorough in all you do, using your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.   

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together.