DATA PRIVACY OFFICER (GATEWAY VISA SOLUTION - NAGA CITY MAIN OFFICE)
Full-time
Full-time
Others/Any
Naga City
Others
1 month ago
Ensures that the company adheres to data protection laws and best practices, safeguarding the privacy of personal information. Serve as the focal poin..
Ensures that the company adheres to data protection laws and best practices, safeguarding the privacy of personal information. Serve as the focal point for data protection strategies and are responsible for navigating the complex landscape of legal requirements related to personal data
Prepare guests' orders promptly according to standards and ensure they are served in a timely manner.Ensures bar maintenance and inventories are up to..
Prepare guests' orders promptly according to standards and ensure they are served in a timely manner.
Ensures bar maintenance and inventories are up to Fairmont Standards during the entire dining experience.
Prepares the beverage, food, and supplies requisition and monitors inventory levels, shortages and supplies.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 2
About the Role:
We are looking for a dynamic and analytical IT Analyst (Sourcing) to join our team. This role focuses on identifying, evaluating, and sourcing IT talent, technologies, and services to meet the strategic needs of the organization. You will play a key role in the sourcing process, ensuring that the right resources are available for projects while optimizing costs and maintaining high-quality standards.
Key Responsibilities:
Talent and Vendor Sourcing
Identify and source qualified IT professionals, technologies, and vendors for organizational projects and initiatives.
Maintain relationships with key technology providers, staffing agencies, and freelancers.
Conduct market research to identify emerging trends, new technologies, and potential vendors.
Supplier and Stakeholder Management
Develop and manage partnerships with external suppliers, contractors, and vendors.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 2
About the Role:
We are looking for a dedicated IT Analyst (Support) to join our team. In this role, you will provide technical support for IT systems, applications, and services to ensure smooth operation and minimal downtime across the organization. You will be the first point of contact for troubleshooting, issue resolution, and providing proactive solutions to enhance the overall IT environment.
Key Responsibilities:
Technical Support and Issue Resolution
Provide first-line support for hardware, software, and network-related issues.
Troubleshoot and resolve IT incidents, including system malfunctions, application errors, and network connectivity issues.
Escalate unresolved issues to senior IT support or other departments as necessary.
System and Application Monitoring
Monitor the performance of IT systems and applications to identify and resolve potential issues before they affect users.
Perform routine maintenance tasks such as system updates, software installations, and patch management.
User Training and Documentation
Offer training and guidance to users on best practices and how to utilize IT systems and applications effectively.
Create and maintain documentation for common issues, troubleshooting steps, and system configurations.
Collaboration with IT Teams
Work closely with other IT teams (e.g., network, security, and infrastructure) to ensure proper system functioning and data security.
Support IT projects by assisting with system setup, configuration, and user acceptance testing.
Process Improvement and Feedback
Collect feedback from end-users to identify areas for improvement in IT services and support processes.
Contribute to the development and implementation of best practices for IT support.
Qualifications and Skills:
Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
Experience:
2-4 years of experience in IT support or a technical helpdesk role.
Hands-on experience with operating systems (Windows, Linux, macOS) and common office applications.
Technical Skills:
Proficiency in troubleshooting hardware, software, and network issues.
Familiarity with ticketing systems (e.g., ServiceNow, Jira) and remote desktop support tools.
Basic knowledge of networking protocols, databases, and IT security practices.
Soft Skills:
Strong communication skills with the ability to explain technical concepts to non-technical users.
Excellent problem-solving skills and attention to detail.
Customer-oriented with a focus on providing high-quality support and user satisfaction.
Certifications (preferred):
CompTIA A+, ITIL Foundation Certification.
Microsoft Certified: Modern Desktop Administrator Associate.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 1
About the Role:
We are seeking a skilled IT Analyst (Cyber Security) to join our security team. This role will focus on protecting the organization's IT infrastructure, applications, and data from cyber threats and ensuring compliance with security best practices. You will be responsible for identifying vulnerabilities, monitoring security events, and responding to incidents while helping to implement a strong security posture across the organization.
Key Responsibilities:
Security Monitoring and Threat Detection
Continuously monitor networks, systems, and applications for signs of security threats and vulnerabilities.
Analyze security logs and data to detect abnormal patterns or potential intrusions.
Utilize security tools (e.g., SIEM, intrusion detection systems) to identify, investigate, and respond to incidents.
Incident Response and Remediation
Lead or support incident response efforts to mitigate and resolve security breaches or attacks.
Investigate security incidents, document findings, and implement corrective actions.
Provide recommendations on improving security controls to prevent future incidents.
Vulnerability Assessment and Risk Management
Conduct regular vulnerability assessments, penetration testing, and security audits.
Collaborate with IT and development teams to address vulnerabilities and security risks.
Assist in risk assessments and help prioritize security measures based on threat landscape and business needs.
Security Policy and Compliance
Assist in developing, implementing, and enforcing security policies, standards, and procedures.
Ensure compliance with regulatory requirements and industry best practices (e.g., GDPR, ISO 27001).
Support internal and external security audits and assessments.
Security Awareness and Training
Conduct security awareness training for employees to promote safe computing practices.
Communicate security risks and best practices to stakeholders at all levels.
Collaboration and Reporting
Work with cross-functional teams to integrate security measures into IT systems and workflows.
Generate regular reports on security incidents, vulnerabilities, and the effectiveness of implemented security measures.
Qualifications and Skills:
Education: Bachelor’s degree in Information Security, Computer Science, Information Technology, or a related field.
Experience:
3-5 years of experience in cybersecurity, IT security, or a similar role.
Hands-on experience with security tools, systems, and technologies (e.g., firewalls, SIEM, endpoint protection).
Technical Skills:
In-depth knowledge of security frameworks (e.g., NIST, CIS, ISO 27001).
Experience with network security, encryption, identity and access management, and threat intelligence.
Familiarity with cybersecurity tools such as Splunk, Wireshark, Nessus, or Qualys.
Soft Skills:
Strong analytical, problem-solving, and critical-thinking abilities.
Excellent communication skills, with the ability to explain complex security concepts to non-technical audiences.
Attention to detail and a proactive approach to identifying security risks.
Certifications (preferred):
Certified Information Systems Security Professional (CISSP).
Certified Ethical Hacker (CEH).
CompTIA Security+ or equivalent cybersecurity certifications.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 3
About the Role:
We are seeking a proactive and analytical IT Analyst (Process Improvement) to join our team. In this role, you will identify, evaluate, and optimize IT processes to enhance efficiency, productivity, and quality across the organization. You will collaborate with stakeholders to develop innovative solutions, drive continuous improvement initiatives, and ensure alignment with strategic objectives.
Key Responsibilities:
Process Analysis and Optimization
Analyze existing IT processes to identify inefficiencies, bottlenecks, and opportunities for improvement.
Develop and implement strategies to streamline workflows and enhance system performance.
Evaluate new technologies and tools to support process improvement initiatives.
Continuous Improvement Initiatives
Lead or support projects focused on improving IT operations, reducing costs, and increasing value delivery.
Collaborate with cross-functional teams to implement and monitor process changes.
Promote a culture of continuous improvement through training and stakeholder engagement.
Data Analysis and Reporting
Gather and analyze process data to measure performance and identify trends.
Create reports and dashboards to provide insights into process performance and improvement outcomes.
Stakeholder Collaboration
Work closely with IT teams, business units, and leadership to understand process requirements and objectives.
Facilitate workshops and discussions to gather input and drive consensus on process enhancements.
Documentation and Compliance
Document current and future-state processes, ensuring clear communication and alignment across teams.
Ensure process improvements comply with organizational policies and relevant regulations.
Qualifications and Skills:
Education: Bachelor’s degree in Information Technology, Business Administration, Industrial Engineering, or a related field.
Experience:
3-5 years of experience in IT process improvement, business analysis, or a similar role.
Experience with process improvement methodologies (e.g., Lean, Six Sigma).
Technical Skills:
Proficiency in process modeling and analysis tools (e.g., Visio, Lucidchart).
Knowledge of IT systems, workflows, and automation tools.
Familiarity with data analysis tools (e.g., Power BI, Excel).
Soft Skills:
Strong problem-solving and critical-thinking abilities.
Excellent communication and interpersonal skills.
Ability to work collaboratively and drive change across teams.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 4
About the Role:
We are looking for a skilled IT Analyst (Portfolio Management) to join our team. In this role, you will be responsible for overseeing and optimizing the IT project and program portfolio to ensure alignment with organizational strategies and objectives. You will collaborate with stakeholders to evaluate project performance, prioritize initiatives, and maximize the value delivered by IT investments.
Key Responsibilities:
Portfolio Management
Assist in maintaining and managing the IT project portfolio, ensuring alignment with organizational goals.
Support the prioritization and selection of projects based on strategic value, risk, and resource availability.
Monitor and evaluate the performance of ongoing projects and programs within the portfolio.
Data Analysis and Reporting
Develop and maintain dashboards, metrics, and reports to provide insights into portfolio performance and resource utilization.
Analyze data to identify trends, risks, and opportunities for optimization.
Stakeholder Collaboration
Work closely with project managers, business units, and leadership to ensure portfolio objectives are understood and achieved.
Facilitate regular reviews of the IT portfolio to assess progress and adjust priorities as needed.
Process Improvement
Identify areas for improvement within the portfolio management process and recommend solutions.
Support the implementation of tools and methodologies to enhance portfolio visibility and decision-making.
Governance and Compliance
Ensure portfolio management practices comply with organizational policies and standards.
Assist in establishing and maintaining portfolio governance frameworks.
Qualifications and Skills:
Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
Experience:
3-5 years of experience in IT portfolio management, project management, or a related field.
Familiarity with portfolio management tools and software (e.g., Microsoft Project, ServiceNow, Planview).
Technical Skills:
Strong analytical skills with experience in data analysis and reporting tools (e.g., Power BI, Excel).
Understanding of project and program management methodologies (e.g., Agile, Waterfall).
Basic knowledge of IT systems and architecture.
Soft Skills:
Excellent communication and presentation skills.
Strong organizational and multitasking abilities.
Ability to collaborate effectively with cross-functional teams and senior stakeholders.
Qty : 3Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)E..
Qty : 3
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 3
About the Role:
We are seeking a detail-oriented IT Analyst (Project Finance) to join our team. This role focuses on managing financial aspects of IT projects, including budgeting, forecasting, and cost tracking. You will work closely with project managers, finance teams, and stakeholders to ensure accurate financial planning, reporting, and control throughout the project lifecycle.
Key Responsibilities:
Financial Planning and Budgeting
Assist in preparing project budgets, ensuring alignment with organizational goals and available resources.
Develop financial models to support project decision-making and resource allocation.
Monitor budget performance, highlighting variances and providing actionable insights.
Cost Tracking and Reporting
Track project expenditures, ensuring they remain within approved budgets.
Prepare regular financial reports, dashboards, and forecasts for stakeholders.
Ensure accurate allocation of costs to specific projects and programs.
Risk Management and Compliance
Identify and mitigate financial risks associated with IT projects.
Ensure compliance with financial policies, regulations, and standards.
Support audits and financial reviews related to IT projects.
Collaboration and Stakeholder Engagement
Work with project managers to understand financial needs and constraints.
Partner with finance teams to align project financials with overall business objectives.
Provide financial insights to stakeholders to support project planning and prioritization.
Process Improvement
Identify opportunities to enhance financial management processes for IT projects.
Support the implementation of tools and systems to improve cost tracking and reporting.
Qualifications and Skills:
Education: Bachelor’s degree in Finance, Accounting, Information Technology, or a related field.
Experience:
3-5 years of experience in project finance, IT finance, or a related role.
Familiarity with financial systems and software (e.g., SAP, Oracle Financials).
Technical Skills:
Strong analytical and financial modeling skills.
Proficiency in tools such as Excel, Power BI, and project management software.
Basic knowledge of IT project methodologies (e.g., Agile, Waterfall).
Soft Skills:
Excellent communication and presentation skills.
Strong problem-solving and critical-thinking abilities.
Ability to work collaboratively with cross-functional teams.
As a UX Analyst in LegalMatch Philippines, your job is to help the company deliver better products by conducting regular evaluation and testing of our..
As a UX Analyst in LegalMatch Philippines, your job is to help the company deliver better products by conducting regular evaluation and testing of our software from an end-user perspective. Your output will contribute towards improving existing features and developing new feature ideas for potential implementation.
Responsibilities:
Understanding how end users are interacting with our various products and use this knowledge along with your user testing and usability experience to question and identify defects and improvements
Conducting regular testing for user experience, ensuring that users are learning and using our interfaces more quickly and effortlessly; reporting test findings to Product and QA teams
Looking into various blockers for conversion and propose improvements
Working with other analysts in the company to determine baseline for task success rate, time on task, user error rate, and others; conduct analysis and testing in order to help us improve performance based on these measures
Ensure user journey meets business & customer standards, highlighting issues or improvements during requirements / testing phases
Work collaboratively with various stakeholders to meet the needs of customers, contributing domain knowledge and ideas that will help us develop better features for LegalMatch customers.
At least 3 years of experience as a UX tester/Analyst.
Creative and tech savvy
With thorough understanding of UX design, information architecture, and testing for conversion; a background in design thinking will be great
Passionate about UX and quality
Proactive and a great communicator
Our ideal candidate possesses the following traits:
proactive, adaptable, and flexible
highly professional
has the willingness to go the extra mile to achieve desired outcomes
with strong collaboration and communication skills to work effectively with cross-functional teams
with strong problem-solving skills
committed to continuous improvements and willing to experiment with new approaches and techniques to work processes
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 1
About the Role:
We are looking for a detail-oriented IT Analyst (Portfolio Resource) to join our team. This role focuses on managing and optimizing resource allocation across IT projects and programs within the portfolio. You will collaborate with project managers and stakeholders to ensure the efficient utilization of resources, identify gaps, and support strategic decision-making to meet organizational objectives.
Key Responsibilities:
Resource Management
Monitor and manage resource allocation across the IT project portfolio to ensure optimal utilization.
Identify resource availability and skill requirements for ongoing and upcoming projects.
Collaborate with project managers to resolve resource conflicts and address capacity challenges.
Capacity Planning
Develop and maintain resource capacity plans to align with portfolio priorities and timelines.
Analyze resource data to forecast future demand and address gaps proactively.
Provide recommendations on hiring, upskilling, or reallocation to meet portfolio needs.
Data Analysis and Reporting
Generate and maintain reports and dashboards to track resource utilization, capacity, and productivity.
Analyze trends and performance metrics to support data-driven decision-making.
Collaboration and Stakeholder Engagement
Work with project managers, department heads, and leadership to align resource planning with organizational goals.
Facilitate regular resource planning meetings and updates.
Support communication between stakeholders to manage expectations and ensure resource alignment.
Process Optimization
Identify and implement process improvements in resource planning and management.
Support the adoption of tools and systems that enhance visibility into resource availability and utilization.
Qualifications and Skills:
Education: Bachelor’s degree in Information Technology, Business Administration, Project Management, or a related field.
Experience:
3-5 years of experience in resource management, IT portfolio management, or a related role.
Familiarity with resource planning tools and software (e.g., Smartsheet, Planview, Microsoft Project).
Technical Skills:
Strong analytical skills and proficiency in data analysis tools (e.g., Excel, Power BI).
Knowledge of project and program management methodologies (e.g., Agile, Waterfall).
Basic understanding of IT systems and workflows.
Soft Skills:
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Ability to work collaboratively with diverse teams and senior stakeholders.
Certifications (preferred):
Project Management Professional (PMP).
Certified Resource Management Professional (CRMP).
The Operations Analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance ope..
The Operations Analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.
The Operations Analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance ope..
The Operations Analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.
The Customer Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Client..
The Customer Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Client Service Supervisor.
Key Responsibilities include:
Communicates efficiently with clients: providing quotations, processing orders, and responding to messages.
Handles some sensitive issues, such as when a client needs a polite reminder to pay an overdue invoice
Helps our clients to use our online platform, and encourage them to try out its many useful functions
Octal Philippines Inc., a leading player in the Information Technology and Services industry, is seeking a dedicated and passionate PM - Customer Supp..
Octal Philippines Inc., a leading player in the Information Technology and Services industry, is seeking a dedicated and passionate PM - Customer Support Manager to join our dynamic team. This role is pivotal in ensuring that our clients receive exceptional support and service throughout their journey with us. The ideal candidate will possess a strong background in customer service management, with experience in managing support operations from a project management perspective. You will be responsible for leading a talented team of customer support representatives, ensuring their performance aligns with our strategic goals and high customer satisfaction standards. Your leadership will involve developing and implementing support strategies, tracking performance metrics, and working closely with other departments to enhance our service offerings. As a PM - Customer Support Manager, you will also play a critical role in training and onboarding new team members. We're looking for someone who is not only a strong leader but also has a deep understanding of customer needs in the technology sector. This position offers a unique opportunity to affect change and innovation in our customer support processes, with a focus on continuous improvement and client satisfaction. If you are driven by results and have a passion for providing top-notch service, we encourage you to apply and become a part of Octal Philippines Inc.'s mission to deliver excellence in IT services.
Responsibilities
Lead and manage the customer support team to ensure high levels of customer satisfaction and service excellence.
Design and implement customer support processes and best practices to improve efficiency and service quality.
Monitor, analyze, and report on key performance indicators (KPIs) to track team performance and customer satisfaction levels.
Develop training programs for new hires and ongoing training for existing team members to enhance their skills.
Collaborate with product and development teams to resolve customer issues effectively and improve product offerings.
Act as the primary point of contact for escalated customer concerns and provide timely resolution solutions.
Create a customer feedback loop to gather insights and drive continuous improvement in service delivery.
Bachelor's degree in a relevant field or equivalent experience in customer service or support management.
Proven experience as a Customer Support Manager or similar role in the IT industry.
Strong understanding of customer service metrics and best practices.
Excellent leadership, communication, and interpersonal skills.
Ability to analyze data and draw actionable insights to improve performance.
Experience with ticketing systems and customer relationship management (CRM) software.
Strong problem-solving skills and ability to manage difficult situations professionally.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 2
About the Role:
We are seeking a dedicated and results-driven Project Manager to lead and manage projects from initiation to completion. The Project Manager will be responsible for ensuring projects are delivered on time, within budget, and meet the specified requirements. This role requires strong leadership, organizational, and communication skills to manage cross-functional teams, track project progress, and communicate effectively with stakeholders.
Key Responsibilities:
Project Planning and Execution
Lead the planning, execution, and delivery of multiple projects simultaneously.
Define project scope, goals, deliverables, and timelines in alignment with business objectives.
Develop detailed project plans, including schedules, resources, and budgets.
Monitor project progress and adjust plans as needed to meet changing requirements and deadlines.
Team Leadership and Collaboration
Lead, motivate, and manage project teams, ensuring that team members are clear on their roles and responsibilities.
Foster a collaborative team environment to ensure high performance and commitment.
Ensure timely delivery of project milestones, managing resources effectively to achieve project objectives.
Stakeholder and Client Management
Maintain regular communication with project stakeholders, including senior management, clients, and vendors.
Present project updates, risks, and recommendations to stakeholders, ensuring alignment and transparency.
Build and maintain positive relationships with clients, understanding their needs and ensuring their satisfaction.
Risk and Issue Management
Proactively identify project risks and issues, developing mitigation strategies to address them.
Resolve conflicts and obstacles that may arise during the course of the project.
Ensure that issues are documented, tracked, and communicated to relevant stakeholders.
Quality Assurance and Compliance
Ensure that project deliverables meet quality standards, business requirements, and customer expectations.
Oversee the implementation of quality control processes, ensuring compliance with industry standards and internal guidelines.
Conduct post-project evaluations to identify areas for improvement and implement best practices.
Budget and Resource Management
Manage project budgets, including cost estimation, tracking expenditures, and ensuring projects are delivered within financial constraints.
Allocate resources effectively and monitor resource utilization throughout the project lifecycle.
Negotiate with vendors and contractors to ensure that project resources are available and meet budgetary requirements.
Skills:
Education: Bachelor’s degree in Project Management, Business Administration, or a related field.
Experience:
5-8 years of experience in project management, with a successful track record of delivering complex projects.
Experience managing cross-functional teams and stakeholders at all levels.
Experience working in [specify industry, if needed, e.g., IT, construction, finance].
Technical Skills:
Strong understanding of project management methodologies (e.g., Agile, Waterfall, Scrum).
Proficient in project management software (e.g., MS Project, Jira, Asana, Trello).
Experience with budget management, resource planning, and scheduling tools.
Soft Skills:
Excellent leadership, decision-making, and problem-solving skills.
Strong communication, negotiation, and interpersonal skills.
Ability to work under pressure, handle multiple priorities, and meet deadlines.
High attention to detail and organizational skills.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)Ex..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 1
About the Role:
We are seeking an experienced IT Analyst (Change Management) to join our dynamic team. The successful candidate will play a key role in ensuring the smooth implementation of IT changes within our organization, minimizing disruption and maximizing user adoption. You will work closely with cross-functional teams to plan, execute, and monitor change initiatives in alignment with organizational goals.
Key Responsibilities:
Change Management
Coordinate and manage IT change requests, ensuring all changes are evaluated, tested, and implemented effectively.
Analyze the impact of IT changes on business operations, identify risks, and propose mitigation strategies.
Develop and maintain change management policies, procedures, and documentation.
Act as a liaison between IT teams and stakeholders to ensure alignment and clear communication regarding change initiatives.
Process Optimization
Identify and recommend process improvements to enhance change management effectiveness.
Conduct post-implementation reviews to evaluate the success of changes and gather feedback for future improvements.
Collaboration and Communication
Work with project managers, business analysts, and technical teams to ensure successful integration of IT changes into existing systems.
Provide training and support to users impacted by IT changes.
Monitoring and Reporting
Monitor the progress of change initiatives and prepare regular reports for senior management.
Maintain a change management database or system to track changes and maintain audit compliance.
Qualifications and Skills:
Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
Experience:
3-5 years of experience in IT change management, business analysis, or a related role.
Proven experience in coordinating complex IT change initiatives.
Technical Skills:
Familiarity with ITIL frameworks and best practices.
Proficiency in change management tools (e.g., ServiceNow, Jira).
Basic understanding of IT systems, infrastructure, and software development lifecycle (SDLC).
Soft Skills:
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Certifications (preferred):
ITIL Foundation Certification.
Prosci Change Management Certification or equivalent.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 2
About the Role:
We are seeking a talented and motivated Business Intelligence Developer to join our team. The successful candidate will be responsible for designing, developing, and maintaining BI solutions to transform data into actionable insights. You will work with large datasets, design interactive dashboards, and support decision-making by providing key business metrics and reporting solutions.
Key Responsibilities:
BI Solution Development
Develop, design, and maintain Business Intelligence solutions, including dashboards, reports, and analytics tools using BI platforms such as Power BI, Tableau, or similar.
Translate business requirements into technical specifications and create solutions that meet business needs.
Integrate multiple data sources, ensuring accuracy and efficiency in data loading, processing, and visualization.
Design and implement data models, cubes, and complex queries for analysis and reporting.
Data Analysis and Reporting
Analyze large datasets and present data-driven insights in a clear and concise manner.
Develop and maintain data pipelines, ETL (Extract, Transform, Load) processes to integrate data from various sources.
Create automated and ad-hoc reports for internal teams, providing actionable business insights.
Design and generate interactive dashboards and visualizations that allow users to explore business data dynamically.
Data Quality and Governance
Ensure data quality by implementing data validation checks, improving data integrity, and performing regular audits of BI solutions.
Work closely with data governance teams to ensure that BI solutions adhere to data management standards and regulatory requirements.
Collaborate with IT and business teams to define data sources, data definitions, and other data governance standards.
Performance Optimization and Troubleshooting
Optimize BI solutions for performance, ensuring they handle large volumes of data efficiently and generate reports within required timeframes.
Troubleshoot and resolve data issues, performance bottlenecks, and report inconsistencies.
Recommend and implement improvements to data processing workflows, visualization strategies, and BI solution performance.
Collaboration and Stakeholder Engagement
Collaborate with business analysts, project managers, and stakeholders to gather requirements and ensure BI solutions meet their needs.
Provide training and support to end-users in using BI tools and interpreting reports.
Communicate effectively with non-technical stakeholders, explaining complex technical concepts in a user-friendly manner.
Continuous Improvement and Innovation
Stay up-to-date with the latest trends, tools, and technologies in BI and data analytics.
Explore new ways to improve BI tools, reporting processes, and overall data strategy within the organization.
Identify opportunities for automation and process improvement to streamline data management and reporting workflows.
Qualifications and Skills:
Education: Bachelor’s degree in Computer Science, Information Technology, Data Science, or a related field.
Experience:
3-5 years of experience in Business Intelligence development, data analysis, or a related role.
Hands-on experience with BI tools like Power BI, Tableau, Qlik, or similar.
Strong knowledge of data modeling, ETL processes, and database management.
Experience with SQL, including complex queries, joins, and optimization.
Familiarity with programming languages like Python, R, or others used in BI development is a plus.
Technical Skills:
Proficient in BI tools (Power BI, Tableau, Qlik, etc.) and data visualization best practices.
Strong experience with SQL databases (e.g., SQL Server, Oracle, MySQL) and data integration tools.
Understanding of data modeling, OLAP, OLTP systems, and relational database structures.
Experience with ETL tools and frameworks (e.g., SSIS, Talend, Informatica).
Knowledge of cloud-based BI platforms (e.g., Azure, AWS, Google Cloud) is a plus.
Soft Skills:
Strong analytical and problem-solving abilities.
Excellent communication skills, both written and verbal, with the ability to present complex data insights to non-technical stakeholders.
Ability to work collaboratively in a fast-paced, cross-functional team environment.
Detail-oriented with a focus on accuracy and data integrity.
Certifications (preferred):
Microsoft Certified: Data Analyst Associate (Power BI).
Tableau Desktop Specialist or Certified Associate.
AWS Certified Data Analytics or similar certifications.
Octal Philippines Inc. is looking for an experienced and dynamic IT Project Manager to lead our IT project initiatives. The ideal candidate will be re..
Octal Philippines Inc. is looking for an experienced and dynamic IT Project Manager to lead our IT project initiatives. The ideal candidate will be responsible for overseeing the planning, execution, and completion of projects within the IT department. This role requires strong leadership skills, the ability to manage multiple tasks, and a proven track record of delivering projects on time and within budget. If you have a passion for technology and a commitment to driving excellence, we want to hear from you!
QUALIFICATIONS:
Bachelor's degree in Computer Science, Information Technology, or a related field.
3+ years of experience in IT project management, with a focus on software development projects.
Proven experience in managing banking-related software projects is a plus.
Strong understanding of the software development life cycle (SDLC), including requirements analysis, development, testing, and deployment.
Experience with Agile/Scrum project management methodologies.
Strong communication and interpersonal skills, with the ability to work closely with both technical teams and banking clients. Experience using project management tools (e.g., Jira, Microsoft Project, Redmine).
PMP, PRINCE2, or ScrumMaster certification is a plus.
Experience with API integration and/or data migration projects is an advantage.
Lead and manage multiple software development projects for clients, ensuring that all deliverables meet project timelines, quality, and budget.
Collaborate with business analysts, developers, QA teams, and other stakeholders to define project scope, goals, and deliverables.
Develop and manage detailed project plans, resource allocation, timelines, risk management, and communication plans.
Continuously assess and monitor project risks, identifying potential issues early and proactively developing mitigation strategies.
Maintain continuous alignment of project scope with business objectives and make recommendations for changes where necessary.
Ensure clear communication with clients, providing regular updates on project status, risks, and issues.
Coordinate and facilitate client meetings, including requirements gathering, testing updates, and project status reviews.
Track and monitor project progress and performance metrics.
Ensure proper adherence to change management processes.
Ensure that projects follow industry standards and established methodologies
The Sr. Java Developer will play a pivotal role in designing and implementing complex software applications, ensuring robust performance and scalabili..
The Sr. Java Developer will play a pivotal role in designing and implementing complex software applications, ensuring robust performance and scalability. This position requires a deep understanding of Java development along with the ability to lead and mentor junior developers. Responsibilities include leading design discussions, developing high-quality code, performing code reviews, and fostering best practices in software development.
QUALIFICATIONS
Candidate must possess at least Bachelor's/College Degree in Computer Science/Information Technology or equivalent.
At least 5 Year(s) of working experience in the related field is required for this position.
Degree in Computer Programming or 2 year(s) of relevant work experience as Team Leader is a plus
Work experience in Banking Industry is an advantage
Experience of people management and the ability to lead and influence others
Experience in formal personal development planning and individual, team and process performance management
Proven experience in leading and managing the delivery of system/software development projects in a structured environment
Experience in a variety of software development approaches and methodologies including Agile and Waterfall
Experience in both architecture and implementation-level software design
Experience in requirements capture, analysis techniques and process improvement approaches
Strong facilitation and coaching skills
Excellent personal organization and ability to prioritize and carry out multiple tasks
Able to influence and drive projects to meet key milestones and overcome challenges
Comfortable working without routine supervision
A desire to remain technically capable and an expert in current technologies
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 1
About the Role:
We are looking for a highly skilled C# and .NET Developer to join our development team. The ideal candidate will have strong experience in building robust and scalable applications using C# and .NET technologies. In this role, you will be responsible for designing, developing, and maintaining software solutions, ensuring optimal performance and integration with other systems.
Key Responsibilities:
Software Development
Design, develop, and maintain applications using C# and .NET Framework/.NET Core technologies.
Write clean, maintainable, and efficient code following best practices and coding standards.
Collaborate with cross-functional teams to define, design, and implement new features and functionalities.
Develop and integrate APIs and third-party services to enhance application capabilities.
System Design and Architecture
Work closely with system architects and senior developers to define the architecture of the applications.
Contribute to the design of high-performance, scalable, and secure solutions using the latest .NET technologies.
Evaluate and select appropriate frameworks, tools, and technologies for the development process.
Database Management
Design and implement database structures and schemas using SQL Server, MySQL, or other relational databases.
Write complex SQL queries, stored procedures, and optimize database performance.
Ensure data integrity and develop data access layers to interact with the database effectively.
Testing and Debugging
Perform unit testing and debugging to ensure the quality and functionality of the software.
Collaborate with the QA team to conduct integration and system tests, ensuring the system works as expected.
Identify, document, and fix software defects in a timely manner, ensuring application stability and reliability.
Performance Optimization and Code Review
Optimize application performance by identifying bottlenecks, implementing improvements, and conducting performance testing.
Participate in code reviews to ensure code quality, best practices, and consistency across the development team.
Continuously evaluate the application’s architecture for scalability and performance improvements.
Collaboration and Stakeholder Communication
Work closely with project managers, business analysts, and other developers to deliver high-quality solutions.
Provide regular updates on project progress, including any challenges or risks that may arise.
Communicate technical concepts clearly to non-technical stakeholders, ensuring all project requirements are understood.
Continuous Learning and Improvement
Stay up-to-date with the latest advancements in C#, .NET technologies, and software development trends.
Proactively identify opportunities to improve development processes and efficiency.
Participate in training programs and technical workshops to enhance skills and knowledge.
Qualifications and Skills:
Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience:
3-5 years of experience in software development using C# and .NET technologies.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 1
About the Role:
We are seeking an organized and detail-oriented Project Planner/Scheduler to manage project timelines, schedules, and resource allocation. The role will focus on creating and maintaining project schedules, ensuring that milestones are met on time and within scope. You will work closely with project managers, teams, and stakeholders to track project progress and adjust plans as necessary to ensure successful project delivery.
Key Responsibilities:
Schedule Development and Management
Develop, maintain, and update detailed project schedules, including setting project milestones and deadlines.
Coordinate with project managers to ensure that project schedules are accurate, realistic, and aligned with project goals.
Monitor project progress, adjusting schedules as needed to ensure timely completion of deliverables.
Identify any potential scheduling conflicts or resource constraints and proactively recommend adjustments.
Resource Allocation and Coordination
Work with project teams to allocate resources efficiently, ensuring the right people and tools are available when needed.
Monitor and manage resource utilization across multiple projects to ensure optimal use of resources.
Track resource availability and adjust plans accordingly to prevent delays or resource shortages.
Progress Tracking and Reporting
Track project milestones, deliverables, and critical paths to ensure projects remain on schedule.
Prepare and provide regular status reports to project managers and stakeholders, highlighting any delays or issues.
Use scheduling software to generate progress reports and timelines for project reviews and decision-making.
Risk and Issue Management
Identify potential scheduling risks, such as delays or bottlenecks, and work with the project team to mitigate these risks.
Provide input on corrective actions for projects that are falling behind schedule or facing delays.
Ensure that risks and issues are documented and escalated to project managers when necessary.
Collaboration and Stakeholder Management
Communicate regularly with project managers, team members, and stakeholders to ensure alignment on schedules and deliverables.
Assist in coordinating with external vendors or contractors to meet scheduling requirements and deadlines.
Ensure that any changes to project scope or schedule are documented and communicated to all relevant parties.
Quality and Compliance
Ensure that scheduling practices and project timelines comply with internal processes, standards, and regulations.
Support project managers in ensuring the overall quality of the project by keeping the schedule on track and minimizing delays.
Qualifications and Skills:
Education: Bachelor’s degree in Project Management, Engineering, Business Administration, or a related field.
Experience:
3-5 years of experience in project scheduling, planning, or coordination.
Experience with project scheduling tools (e.g., Primavera P6, MS Project, or similar tools).
Previous experience working on large-scale or complex projects is a plus.
Technical Skills:
In-depth knowledge of project scheduling principles and techniques.
Proficient in project management software (e.g., MS Project, Primavera P6, or other scheduling software).
Strong proficiency in Microsoft Excel and other reporting tools.
Soft Skills:
Excellent organizational and time-management skills.
Strong attention to detail and ability to manage multiple tasks simultaneously.
Effective communication skills, both written and verbal.
Problem-solving and critical-thinking abilities.
Certifications (preferred):
Project Management Professional (PMP) or Associate in Project Management (CAPM).
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experien..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 1
Key Responsibilities:
Application Development
Develop, enhance, and maintain applications using ADABAS and NATURAL programming languages.
Write efficient, maintainable, and reusable code to meet project requirements and business objectives.
Collaborate with business analysts and project managers to understand system requirements and translate them into functional specifications.
Design and develop system interfaces, database structures, and application logic.
System Design and Architecture
Work with system architects to design application architecture, ensuring scalability, performance, and maintainability.
Ensure integration between ADABAS databases and other systems or applications using relevant interfaces and protocols.
Provide recommendations on system improvements and potential technology upgrades.
Testing and Debugging
Perform unit and integration testing to ensure the functionality of ADABAS/NATURAL applications.
Identify and resolve technical issues, bugs, and performance bottlenecks in the application or database.
Ensure code quality through rigorous testing and validation processes.
Database Management and Optimization
Manage, optimize, and maintain ADABAS databases, ensuring optimal performance and efficient data retrieval.
Write and optimize complex SQL queries and database procedures to support application functionalities.
Work closely with database administrators to ensure efficient database usage, backups, and recoverability.
Documentation and Reporting
Create detailed technical documentation for developed solutions, including design specifications, workflows, and data models.
Prepare status reports, updates, and presentations for project stakeholders.
Provide training and support to junior developers and other team members on ADABAS/NATURAL technologies.
Collaboration and Stakeholder Communication
Collaborate with cross-functional teams, including business analysts, project managers, and QA teams, to ensure successful project delivery.
Maintain clear communication with stakeholders regarding project status, challenges, and risks.
Qualifications and Skills:
Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience:
3-5 years of experience in software development using ADABAS and NATURAL.
Proven experience with ADABAS database management and NATURAL programming language.
Experience with related technologies such as COBOL, SQL, or other mainframe technologies is a plus.
Experience working in Agile development environments.
Technical Skills:
Strong expertise in ADABAS and NATURAL programming for building and maintaining enterprise applications.
Familiarity with other programming languages such as COBOL, Java, or C# is a plus.
Strong understanding of database management and SQL query optimization.
Experience with version control tools (e.g., Git, SVN).
Understanding of system performance tuning and optimization techniques.
Soft Skills:
Strong problem-solving and analytical skills.
Excellent communication skills, with the ability to explain technical concepts clearly.
Ability to work collaboratively in a team environment.
Detail-oriented and able to work under tight deadlines.
Certifications (preferred):
NATURAL Programming Certification.
ADABAS Database Administrator or Developer Certification.
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)Ex..
Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila
Work Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)
Experience Level: 3-5 years
No. of employees required: 5
About the Role:
We are looking for a detail-oriented IT Analyst (Controls) to join our team. The role involves ensuring the organization’s IT systems and processes comply with established policies, procedures, and regulatory requirements. The ideal candidate will support internal controls, risk assessments, and compliance initiatives while collaborating with cross-functional teams to enhance operational efficiency.
Key Responsibilities:
IT Controls and Compliance
Develop, implement, and maintain IT control frameworks in alignment with organizational goals and regulatory standards.
Perform regular audits and reviews to ensure compliance with internal policies and external regulations.
Monitor the effectiveness of IT controls and recommend enhancements to mitigate risks.
Collaborate with IT and business units to design controls that align with operational needs.
Risk Management
Identify and assess risks in IT processes and systems.
Develop and implement risk mitigation strategies to address control gaps.
Provide expertise in addressing and resolving audit findings related to IT controls.
Policy and Process Development
Create and maintain IT control documentation, including policies, procedures, and risk assessments.
Assist in developing security and compliance awareness programs for staff.
Reporting and Analysis
Generate reports on IT control performance and risk metrics for senior management and auditors.
Provide insights and recommendations for improving IT governance.
Collaboration and Support
Work with IT teams during the design and implementation of new systems to ensure appropriate controls are embedded.
Act as a point of contact for internal and external audits related to IT systems.
Qualifications and Skills:
Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
Experience:
3-5 years of experience in IT controls, governance, risk management, or compliance roles.
Hands-on experience with regulatory frameworks such as SOX, GDPR, or ISO 27001.
Technical Skills:
Strong knowledge of IT control frameworks like COBIT, NIST, or ITIL.
Proficiency in tools for audit and compliance tracking (e.g., GRC platforms, Excel).
Basic understanding of IT systems and cybersecurity principles.
Soft Skills:
Strong analytical and organizational skills.
Exceptional communication and interpersonal skills.
Ability to work independently and collaboratively in a fast-paced environment.
Certifications (preferred):
Certified Information Systems Auditor (CISA).
Certified in Risk and Information Systems Control (CRISC).
Octal Philippines Inc. is looking for a skilled Site Reliability Engineer (SRE) to join our dynamic team. The SRE will be responsible for ensuring tha..
Octal Philippines Inc. is looking for a skilled Site Reliability Engineer (SRE) to join our dynamic team. The SRE will be responsible for ensuring that our systems are reliable, scalable, and efficient. You will play a critical role in maintaining the uptime of our services, improving system performance, and automating processes to enhance productivity. The ideal candidate is a passionate technologist who thrives in a fast-paced environment and enjoys tackling complex challenges.
Responsibilities:
Monitor and maintain the reliability and availability of production systems
Implement automation to reduce operational toil and improve system reliability
Identify and resolve performance issues and outages
Collaborate with development teams to design scalable and robust systems
Create and maintain SRE documentation and runbooks
Participate in on-call rotation and incident response activities
Continuously improve tooling and processes to enhance the efficiency of operations
Bachelor's degree in Computer Science, Engineering, or related field
At least 3 years of experience in a Site Reliability Engineering or related role
Strong experience with cloud platforms such as AWS, Azure, or GCP
Proficiency in scripting and programming languages (e.g., Python, Go, Bash)
Experience with containerization and orchestration technologies like Docker and Kubernetes
Strong understanding of monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack)
Excellent troubleshooting and analytical skills
Ability to work collaboratively in a team-oriented, fast-paced environment
Responsibilities:
• Bachelor's degree in computer science, Engineering, or a related technical field, or equivalent practical experience.
• Proven experience in a Site Reliability Engineer or similar role, with a focus on designing and implementing scalable systems.
• Strong proficiency in programming languages, scripting and automation (Java, ReactJS, etc.).
• Experience with cloud platforms such as AWS, Azure, or GCP, and container orchestration tools like Kubernetes.
• Deep understanding of networking, system administration, Windows, and Linux/Unix-based environments.
• Excellent problem-solving skills and the ability to troubleshoot complex issues in distributed systems.
• Strong communication skills and the ability to work effectively in a collaborative team environment and to stakeholders
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