The role is part of the Procurement Support Center Team in Manila. The role is responsible for handling simple and routine tasks that provide administrative support within the requisition-to-receipt function of procurement, including requisition creation, purchase order generation, and monitoring receipts within the company's purchasing system.

• Assist in daily Procurement Purchase Order (PO) transactions and support operational requirements within the Requisition to Receipt processes.
• Manage and process Subcontractor Admin Form requests, due diligence, and delegation of assignment to Onshore Procurement Operations.
• Support the Requisition creation and Purchase Order (PO) generation in Coupa.
• Assist the Accounts Payable and Operations Team in re-opening soft closed Coupa POs.
• Process the New Address Creation requests as a requirement in creating Requisitions in Coupa.
• Support on the creation of requests for New Suppliers and Existing Suppliers modification.
• Assist in PO query management (e.g., changes, expediting, open items).
• Coordinate and assist Requestors for Purchase Orders (PO) that require Receipting in Coupa.
• Endorse the accounting queries of the Project Team and Accounts Payable to senior team members for resolution.
• Escalate issues and concerns to the Supervisor for timely resolution; work with senior members of the team in assisting customers in receiving support queries (Tier 2), triaging requests, and other issues. 
• Perform assigned tasks, including ad hoc that are required, in compliance with service level agreements, processes, policies, and procedures.
• Adhere to the Standard Operating Procedure (SOP)/desktop procedure (DTP) of current processes and assist in incorporating documentation updates as required.
• Adhere to AECOM company policies and guidelines.

Salary: P90,000 – P140,000 (Monthly Package)

Schedule: Monday-Friday (09:00 AM - 06:00 PM AEST)

What are we looking for?

Skills Required:

• With at least 2 years of Web Development industry experience
• Azure Cloud Experience with at least 2 years in enterprise-level
• Solid experience with Shopify with Liquid Template experience
• Knowledgeable with technologies like: HTML, CSS, SCSS/SASS, ReactJs and Redux, Typescript
• Experienced in CRO platforms Google Optimize, Optimizely
• Ability to migrate from other platforms such as WooCommerce, BigCommerce
• Knowledgeable in GIT flow and GIT repositories
• Solid design principles, clean code and ability to identify the right design patterns

What will you do?

• Use your strong technical expertise and team-playing skills to complement and get the best out of the existing team.

• Follow the coding standards and design principles outlined by the technical leadership team.
• Participate in sizing sessions and contribute your estimates.
• Write Clean code
• Write unit tests and ensure the code coverage meets the desired levels.
• Prepare run sheets for weekly deployments & hot fix cutovers for your work items.
• Take ownership in delivery and be accountable.
• Create pages that expected to meet google page speed insights
• Responsible for production support activities and being a member of the support roster.

Join the awesome team and enjoy these benefits & perks:

• Hybrid Work Set Up
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is an Australian tech-driven agency specializing in Personalization, eCommerce Growth, and Retail Media. They use customer data and data platforms to accelerate online growth for businesses. Their playbooks and frameworks help brands connect with customers, drive conversions, and achieve remarkable results in the digital landscape.

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Operations Advocate

JOB DESCRIPTION

Client’s job Title:                              Operations Coordinator

Reports to: Operations Manager

Leads people:                                   No

Department: GE

Employment Status: Full time; salaried, non-exempt

Location:   Global

Job Banding: P2

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

The position of Operations Coordinator is responsible for general operations of our department and ensures general logistical needs are met.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Observing, reviewing and managing business logistics to ensure company is running smoothly
• Working with Operations Manager in overseeing instructor scheduling and compliance to ensure readiness for assignments.
• Processing data entry and QA tasks
• Management of personnel data and related administrative tasks
• Various projects and clerical tasks

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• Proficiency in Microsoft Excel and Google Sheets for data manipulation, analysis, and visualization
• Bachelor’s Degree or equivalent experience preferred
• Familiarity with data visualization tools, particularly Qlik
• Detail-oriented and organized with a strong commitment to data integrity
• Strong problem-solving skills and the ability to work with complex datasets

What does the Senior Data & Analytics BI Development Specialist opportunity look like for you?

You will play a pivotal role in the development and maintenance of interactive client, investor and operational team facing dashboards using Tableau, Power BI and other visual analytics tools. You will work closely with clients and senior stakeholders to capture their BI requirements, conduct data analysis using SQL, Python (or other open-source languages), and visualise the insights in an impactful manner.

Tasks (what does the role do on a day-to-day basis)

• Engaging with external clients, vendors, project reps, internal stakeholders from operations as well as client services teams to understand their analytics and dashboard requirements and interpret them into technical specifications
• Creating and maintaining high-level database and model architecture of the BI solution recommending best practice
• Conducting in-depth exploratory data analysis and define business critical features
• Working with key teams within Group Technology to get appropriate access and infrastructure setup to develop advanced visualisations (BI dashboards)
• Creating and optimize SQL Server stored procedures, views, queries as well as queries from multiple data sources to efficiently and effectively retrieve data from databases, employing the fundamentals of dimensional data modelling
• Designing and creating advanced and robust Data Solutions to develop best practice data warehouse solutions that support business analytics asks
• Creating, maintaining and document the different analytics solution processes created per project worked on
• Resolving IT and Data Issues. When database issues arise or support requests come in through Azure DevOps or the help desk, BI Developers are expected to work to resolve these problems. This requires a good understanding of legacy solutions and issues.
• Ensuring updates to Azure DevOps items, help desk tickets and work in progress are well communicated and escalations regarding the support being provided is kept to a minimum

As a Digital Marketing Associate, she will play a key role in supporting the development and execution of digital marketing strategies to drive brand awareness, customer acquisition, and engagement. She will work closely with the Digital team and the cross functional teams -- Marketing, TMD, and Sales to implement various digital campaigns, analyse performance metrics, and contribute to the overall online presence and business delivery.

Responsibilities:

1. Content Creation and Management:
   • Lead creating Digital Campaigns for all relevant digital platforms, primarily Social media, SMS, Tiwala, and Cropwise.
   • Influence FF to submit needed assets on time
   • Manage content calendars and ensure timely publication of content across digital channels.
2. Social Media Management:
   • Help manage and grow the company's social media presence by creating and scheduling posts, engaging with the audience, and monitoring social media analytics.
   • Be open to exploratory projects like Influencer Marketing and other relevant trends
   • Ensure inquiries are responded to on a timely manner.
3. Data Analysis and Reporting:
   • Utilize analytics tools like Emplifi and Meta to track and report on the performance of digital marketing efforts, providing insights and recommendations for optimization.
4. Digital Advertising Support:
   • Lead the creation and management of digital advertising campaigns across various platforms, primarily Meta.
5. Collaboration and Coordination:
   • Work closely with cross-functional teams to ensure alignment and consistency across digital marketing initiatives.
6. Other Digital Marketing Initiatives:
   • Help with innovative digital marketing solutions fit for Syngenta
   • Pro-actively assess other digital marketing strategies that can be tested for Syngenta

This role will primarily support the completion of month-end activities by preparing, analyzing, and reporting simple financial transactions and information.

• Ensure timely and accurate completion of journal entries, month end activities, and reports.
• Perform Zerorized AP entries to create vouchers for project codes.
• Create accruals and prepayments schedules.
• Generate system generated to support the month end activities.
• Assist with investigations concerning about financial transactions affecting the general ledger.
• Analyzes reports for trends, variances and movements
• May assist in audit-related requirements.
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Support selected simple process improvement initiatives to streamline processes.

The Business Process Engineer should support the innovation in the operations processes by understanding emerging technologies, spotting for opportunities on how it can solve existing business challenges, and execute development / engineering to realize said opportunities.

Responsibilities (how we will measure success)

• Business Requirements Analysis
  • Have a good orientation of the processes involved and spot for opportunities where technology can be leveraged
  • Elicit business requirements and validate understanding to align with business needs
  • Develop the needed documentation to express these requirements

• Solution Engineering and Delivery
  • Recommend technology or process improvement solution candidates to solve an identified business problem
  • Participate in technical solutioning and design for low to mid-complex use cases, taking into consideration the available tooling, busines requirements, urgency, and other provisions for future and unexpressed requirements. Align with senior BPEs on implementation consideration for complex use cases.
  • Develop, and/or configure solution platforms (automation, low-code / no-code technology, dashboards, etc.) in place to deliver benefits to the organisation
  • Perform Quality Assurance on solution components developed
  • Support deployment of solutions to development, test, and production environments
  • Liase with different stakeholder groups to ensure that the solutions will be deployed correctly, other risks are considered, and have mitigations in place
  • Develop and maintain the necessary documentation for the solutions deployed
  • Support technology implementation of both in-house and/or external projects

• R&D & Technology Thought Leadership
  • Keep oneself up to date by researching emerging platforms to identify possible opportunities where it can be applied
  • Participate on retrospective review sessions, execute possible refactoring activities
  • Ensure continuous update on already deployed technologies and explore new features that could be taken advantage of when applicable
  • Support technology awareness campaigns, facilitation of related training, and ideation sessions through design thinking
  • Participate on other analysis / insighting activities aimed at continuous improvement

Leaders in this role get to:

Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.

Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.

Improve the company: Make recommendations to enhance processes and boost ease and efficiency.

Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.

Empower the workforce: Determine training needs to equip staff with fundamental skills and knowledge.

ABOUT US

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve. 

HEADLINE

We’re looking for a new team member to join us as a Business Intelligence Analyst to continue the incredible growth of our embedded analytics product. As our BI Analyst, you’ll have the opportunity to architect your own database schema, translate the data into visualizations using our embedded platform and deliver excellent value to our customers. This opportunity is ideal for an individual who can work independently, has a great positive attitude and an aptitude to learn.

What’s in it for you? 

• Be part of a collaborative and forward-thinking team.    
• Above market rate salary and compensation with generous benefits. 
• Healthcare Insurance for you and one free dependent available on your day one.    
• Paid Leaves and enjoy Philippine Holidays. 
• Being part of an international team of smart and passionate colleagues. 

This is a full-time role, Monday to Friday, NIGHT-SHIFT. 

This is an office-based position in Central Cebu City. 

The expected start date is July-August 2024. 

ABOUT THE ROLE

As a Business Intelligence Analyst, you’ll have the opportunity to architect your own database schema, translate the data into visualizations using our embedded platform and deliver excellent value to our customers. This opportunity is ideal for an individual who can work independently, has a great positive attitude and an aptitude to learn.

This role will report to the team lead of Professional Services team.

How you will be spending your days:

• You will ultimately be responsible for design, development, and maintenance of data analytics and reporting solutions.
• This will involve:

• Creating and managing database connections to a PostgreSQL database
• Creating views, tables and ETL definitions
• Mering, transforming and building visualizations in an embedded platform

• You will work closely with a cross functional team of developers, product managers, executive members and various departments within Helm to understand their data and reporting needs and use this knowledge to help design and develop solutions.
• You will assist with the creation and maintenance of data models and data connections to support analytics and reporting.
• You will be responsible for ensuring data quality and accuracy in all analytics and reports.
• You will provide documentation and support to internal users on the use of the analytics and reporting solutions.
• You will monitor and troubleshoot system performance while taking appropriate action to resolve issues.
• You will stay apprised of new developments and updates in the field of Business Intelligence and make recommendations for process improvements as necessary

Qualifications:

• Bachelor's degree in a STEM field (Science, Technology, Engineering, Mathematics, Statistics) or Business
• 2+ years experience in data analytics, reporting, or business intelligence/analytics delivery capacity
• Strong knowledge of SQL or other database query language is required
• Experience with business intelligence tools such as Sisense, Power BI, Tableau, and QlikView

Who are you (soft skills):

• You like working in environments where you have ownership of your role and take control to make things happen.
• You’re happy to learn by doing and capable of learning from mistakes.
• You’re okay with the idea that you might not always have the perfect process, tool, or asset at hand for every situation, but by working with a team you’ll be able to develop the things you need
• You are proactive and can work under pressure
• Able to work independently and complete tasks with high quality, but unafraid to seek out assistance when required
• Work well within a team, and contribute effectively to the success of those that you interact with regularly through showing motivation, dedication & passion
• Demonstrate ability for problem-solving skills and critical thinking
• Highly organized with an eagerness to learn
• Strong written and verbal skills
• Attention to detail and be deadline oriented

WHY YOU SHOULD JOIN US

BSA Solutions, Inc. emphasizes in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 

• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Encourages you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present. 
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.  

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities: 

• Perform moderately complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• May need to provide guidance to junior members of the team
• Reviews project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Provide analysis, resolutions, and recommendations for moderately complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Maintains and prepares SOP/DTP of current processes and the incorporate documentation updates
• Participate in audit-related activities and prepare audit responses
• May support junior members of the team in addressing routine issues within the assigned processes
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager

The role involves supporting the Global Head of Operations Planning and Analytics in a range of tasks and activities requiring knowledge in accounting, corporate finance, excellent communication skills and analytical business skills. The role requires being able to work independently and initially focused on proactively improving programme ad-hoc and month-end reporting processes, collating and managing large data sets, through to creating standardised reports to facilitate analysis.

There is a strong focus on being able to communicate seamlessly with various teams and individuals across the business. 

Key Responsibilities:

• Management of detailed business cases supporting transformation programmes including budget set up for tracking and management purposes
• Detailed headcount planning and management to support resource management and cost reporting and forecasting
• Set-up detailed analysis reports on project cost including headcount costs and run rate analyses;
• Collate, create and maintain data sets from various sources which will be the building blocks for analysis, reporting and budgeting;
• Establish monthly KPI dashboard reporting and create quarterly Regional Reporting Packs;
• Lead the programme budgeting and forecasting cycle in close collaboration with the business and the offshore teams;
• Undertake analytics as necessary to support management decision-making;
• Maintain and support the implementation and analysis of KPIs (financial and non-financial) in collaboration with the Group Financial Analysis and Group Reporting teams;
• Gain an in-depth understanding of key indicators and business activities in order to help drive performance improvement and drive strategic initiatives;
• Support the understanding of the current transfer pricing policy through documenting the respective financial flows;
• Prepare ad hoc analytics and reporting as required by the Finance & Operations Performance Director and business leaders including the development of material for Senior Management

The role is responsible for delivering a strong candidate flow to meet company requisitions, supporting the development of recruitment plans and strategies, and performing talent acquisition activities in compliance with relevant regulations, policies, and procedures. The role will primarily focus on positions within the ANZ regions

• Perform talent acquisition activities for the assigned region, including managing simple to complex requisitions, while maintaining a consistent and positive experience for both candidates and stakeholders.
• Leverage talent acquisition expertise to maintain the TA lifecycle and develop a strong and healthy candidate pipeline.
• Perform data gathering activities and develop relevant market scans and talent maps for recruitment strategy planning.
• Provide key updates to operations stakeholders on requisition status, timelines, and projects/hiring plans as needed. Leverage stakeholder feedback and other resources to improve processes, enhance the client experience, and increase productivity.
• Participate in recruitment meetings with recruitment partners to identify requisition requirements, and support in creating sourcing strategies in alignment with company standards and practices.
• Maintain recruitment data and perform data management activities to ensure the accuracy of information in the company’s applicant tracking system (Smart Recruiters), supporting reporting needs.
• Escalate issues and recommend resolutions to the Team Lead. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

About the job

• Provide subject expertise and industry insight to strengthen Payment and Consumer Financing offers in different markets, driving customer satisfaction (e.g. convenient checkout), commercial growth (e.g. affordability through competitive financing options) and effectiveness (e.g. lower payment cost% by mix steering and negotiations).
• Collaborating with all parties involved, lead development initiatives and projects to support the implementation of the agreed payment & financing roadmaps, secure post go-live adoption and monitor business benefit realisation.
• Foster partnership with Payment Service Providers and financial institutions for competitive rate.

Your assignment

• Identify Payment and Checkout development opportunities, based on local market relevance and customer needs, with the aim for faster conversion and customer satisfaction in payment, contributing to Checkout performance in store and online.
• Together with Country CX and Selling to build Payment & Financing strategies that meet the customer expectation and business needs, reflecting a compliant, efficient and seamless payment experience across all channels.
• Develop business cases for new payment and financing solutions with the markets and monitor delivery on business benefits.
• Act as Project Manager to deliver Payment & Financing roadmap to secure high standard payment solutions meeting the customer expectation, reflecting a compliant, efficient and seamless payment experience across all channels to reach optimal conversion and operational excellence for customers and co-workers.
• Lead vendor selection and contract negotiations on behalf of Ikano Retail and its markets with Payment Services Providers (PSPs) and financial institutions (e.g. banks), secure handover process to Country CX after onboarding process.

About the job

• Turn the end-to-end shopping journey at IKEA frictionless, easy, seamless, and convenient.
• Advocate a culture of continuous improvement based on customer feedback in the area of convenience & support.
• Provide an accessible and convenient customer support (by CCC or coworkers in any IKEA Customer Meeting Point and/or self-support for the customer) by maximizing and/or developing new capabilities and system functionality.
• Expand and adopt new market relevant ways to communicate with customers for support purposes (e.g. Line chat, Social media).

Your assignment

• Co-create and agree with the markets, Functional Network Leaders, Retail Solutions Team and Digital Services the development roadmap required to create that frictionless, seamless experience.
• Be the contact point with Inter IKEA’s Development Team on the continuous enhancement and rolling out of new/enhanced initiatives such as PulseCX, Smaland 2.0, unassisted Play solutions, etc.
• Digitalization coworker processes and tools for time gain and higher efficiency (e.g. checkout process in-store, service order booking, food orders, customer refunds, etc.
• Enable customer self-support, chatbots for support in all CMPs to complement coworker service. This is the new “you do your part, we do ours, together we save money”. What can the customer do themselves to release dependency on coworker and increase efficiency.
• Reduce time at checkout both in-store as online/app for quicker conversion and decrease cart abandonment (loose hands in-store). Included here to assess which payment methods to offer at which checkout points to increase productivity and reduce waiting lines (e.g. Bistro vs Sales Desk at HFB4).
• Establish with Functional Network Leaders and Data team a reviewed set of KPIs that lead to more omnichannel behaviour/mindset by store coworkers. Ensure development and rollout of an automated dashboard across the different units and secure adoption through change management process.

Job Objective

As a Cost Data Analyst within the Supply Chain Planning, Governance and Analytics (SC-PGA), your primary responsibility will be to analyze and interpret cost data to support financial decision-making, cost optimization, and process improvement initiatives. You will work closely with cross-functional teams to gather, analyze, and present cost-related information, providing valuable insights and recommendations. This role requires strong analytical skills, attention to detail, and the ability to collaborate with stakeholders at all levels.

Key Duties and Responsibilities

• Cost Data Analysis: Collect, analyze, and interpret cost data from various sources to identify trends, patterns, and cost drivers. Conduct in-depth cost analysis and perform variance analysis to understand and explain cost fluctuations.
• Cost Optimization: Collaborate with cross-functional teams to identify cost-saving opportunities and support cost optimization initiatives. Analyze current cost structures, processes, and expenditures to identify areas for improvement and recommend cost-saving measures.
• Cost Modeling: Develop and maintain cost models to forecast and simulate cost scenarios based on various inputs and assumptions. Conduct sensitivity analysis to assess the impact of changes in key cost drivers on overall costs.
  Financial Reporting: Prepare accurate and timely cost reports, including cost breakdowns, cost allocations, and cost performance analysis. Communicate cost analysis findings and recommendations to stakeholders, including senior management.
• Process Improvement: Identify process inefficiencies, bottlenecks, and cost leakages through cost data analysis. Collaborate with process owners and stakeholders to develop and implement process improvements that enhance cost efficiency and control.
• Cost Benchmarking: Conduct benchmarking analysis to compare the SC-PGA's cost performance against industry standards, best practices, and peer organizations. Identify gaps and opportunities for cost improvement based on benchmarking results.
• Data Integrity and Quality: Ensure the accuracy, integrity, and quality of cost data by performing data validation checks, reconciliations, and data cleansing activities. Collaborate with data custodians to address data discrepancies and improve data quality.
• Stakeholder Collaboration: Work closely with finance, procurement, operations, and other cross-functional teams to gather cost-related information and collaborate on cost-related initiatives. Provide analytical support and insights to stakeholders on cost-related matters.
• Continuous Improvement: Continuously improve cost data analysis methodologies, tools, and reporting processes. Stay updated on industry trends, best practices, and advancements in cost analysis techniques.
  
   

We are seeking a motivated and detail-oriented individual to join our Inspection back-office team.

We are launching a new team to centralize back-office operations management for QIMA Standard Accounts Inspection Services. The candidate will be part of the new team.

The candidate should embrace the company’s culture of teamwork, technology and innovation, and be able to work effectively with different teams/stakeholders in a fast-paced environment.

This is an exciting opportunity to grow within QIMA and learn all the elements of our Inspection business.

Core Responsibilities:

• Handle requests for Inspection clients under Standard Accounts, received through Freshdesk ticketing tool or other communication. 
• Write and maintain General Instructions (GIs) – how we record custom requirements for each client that Operations teams need to follow. 
• Work with Ops SIP team to develop Special Inspection Workflows where needed. 
• Proactively check the Inspection performance / KPIs of important and high-risk clients under Standard Accounts. Communication action plans as needed. 
• Work closely with QIMA sales team members to understand the needs of their clients and enhance customer loyalty.
• Support project to improve Inspector GIs and improve use of QIMAone Special Workflow for Inspection services. 

This role will primarily be responsible for maintaining account reconciliations which includes preparation and analysis of assigned accounts.

Responsibilities and Duties: 

• Perform moderately complex balance sheet account reconciliation activities.
• Ensure accurate and timely preparation and review of account reconciliations.
• Timely and accurate reporting of reconciling items for correction and adjustments prior to filing SEC reports.
• Timely and accurate reporting of aged reconciliation variances to assist with corrections in the general ledger.
• Analyze data to resolve reconciling items and variances and to address queries on accounts movements.
• Ensure reconciliations are prepared and reviewed in compliance with Sarbanes-Oxley, internal policies, audit procedures and regulations.
• Escalate issues and recommend resolutions to the Team Lead for timely. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.
• Contribute in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Participate in audit-related activities.
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

As a member of Network Operations L1 Support team, the Sr. Application Analyst has the primary responsibility for monitoring the Corporate Visa Networks and providing first level response to assist in the mitigation or elimination of issues affecting network connectivity and impacting our clients or the Visa brand. The preferred candidate will need to possess strong technical and analytical abilities, to effectively monitor and support network connectivity on critical systems, resolve a high number of reported issues without need for escalation or assistance. Should possess the ability to multi-task in a fast-paced environment and often act as the first point of contact with Visa customers. 

Essential Functions

• Track, update and resolve all assigned incidents, changes, and problem tickets via the Ask Now management system, ensuring that documentation is thorough, accurate and meets a standard of high quality.

• Proactively monitor, recognize, analyze, isolate and resolve documented hardware and software problems utilizing a variety of hardware and software testing tools and techniques.

• Properly escalate incidents in a timely manner per support guidelines and procedures.

• Liaise with L2 support groups and development groups to collaborate on the resolution of incidents and problems.

• Follow documented support procedures, managing each issue through resolution or turnover to maintain established service levels.

• Act as the support advocacy for Visa clients, who are comprised of consumers, businesses, financial institutions, internal groups, and governments worldwide.

• Gather pertinent information and work with our clients to isolate and resolve most events without need for assistance.

• Develop, edit, and distribute effective internal and external communications in a timely and accurate manner, per documented processes.

• Maintain technical skills through participation in ongoing and consistent training.

• Support project schedules and change management.

• Responsible for internal and external communication of issues to management and other internal support groups.

• Internal and External Bridge Stewardship in support of the timely resolution of internal and client facing issues.

• Provide technical training for Network Support staff.

• Create Network specific knowledge base articles.

• Network troubleshooting playbooks

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Work Hours

• Shifting schedule in a 24 x 7 environment

• Weekends and holiday periods as scheduled.

The successful candidate will be part of the dedicated Loan Services team in Manila supporting all aspect of loan administration and operations for a European client.  Responsibilities include

• Asset onboarding including review and analysis of loan documentation
• Accurate inputting and processing of all relevant loan information into the loan administration software
• Day-to-day asset management including booking cash or accrual transactions, making payments, and performing daily position and cash reconciliations
• Lifecycle support of loan trades from the time the trade is posted until settlement including the prioritization of trades that need to close
• Responsible for daily settlements of bank loans, including interfacing with ClearPar, Brokers, Agents, and Trade Counterparties  
• Timely resolution and escalation of all inquiries and issues related to loan processing
• Liaising and coordinating with external clients and internal client services teams to ensure timely responsiveness and resolution to inquiries
• Liaising and coordinating with external third parties such as other Loan Administration team, Borrowers, Lenders, Trustees and Agent Banks
• Review and distribute loan reports as agreed with clients
• Follow established procedures related to loan documentation/processing activities and make recommendations to support process improvement and risk management
• Demonstrate a sound level of understanding of products and processes, both within Loan Services and other IQEQ related services
• Demonstrate a sound level of understanding of how duties relate/integrate with others in the team and closely related teams in IQEQ
• Demonstrate product and technology proficiency

Responsibilities of the role 

As a tutor on Course Hero, you are answering homework questions as a freelance tutor, which means you can work when you want, where you want. You earn by providing accurate, original solutions. 

At the same time, you can earn up to $16 per question. Choose subjects that you’re most comfortable and knowledgeable about and start helping students in your own way. For more details see https://bit.ly/ejlsmartreckit

Responsibilities

The Senior Application Developer is responsible for developing, documenting, and supporting internal and client dashboard (standard and complex) using industry standard tools within company’s system. Follow definition of done and process around Azure DevOps. Explore and learn other relevant programming language and application. Interaction with the end user to establish report requirements will be necessary.

Tasks

• Develop, maintain, and perform unit testing of internal reports and Cosmos dashboard (standard and complex).
• Define, execute, and interpret SQL/Snowflake queries. If needed, update data source query based on the client’s requirement.
• Create a conceptual representation of the data in SQL and Snowflake that is useful to Cosmos. Define the structure, relationship, and constraints of data understanding how data should be organized and used in a meaningful way.
• Transfer of pilot data onto portfolio monitoring platform for prospective client demonstrations, identifying the visuals based on the type of data set.
• Follow Definition of Done and process around Azure DevOps.
• Log time entries in NetSuite for BAU, change request, and other development activities.
• Perform Cosmos internal testing to ensure quality and compliance with the wireframe and mapping file.
• Review and create documentation for the onboarding client dashboard.
• Optimize workbook to ensure that best practices are being followed to maintain the performance speed of Cosmos.
• Communicate project status updates and recommendations to project manager, delivery solutions, and application development manager.
• Support client, internal, and BAU request/s.
• Build or maintain flow in Tableau Prep to upload data to SQL Server and Snowflake.
• Collaborate with Delivery Solutions team to understand requirements and translate then into technical solutions.
• Troubleshoot and debug issues and provide timely resolutions.
• Develop demo dashboard, as and when needed.
• Implement new features to existing client dashboard, as and when needed.
• Identify new dashboard features, seek improvement and efficiencies in existing client workbook and process.
• Perform functional, regression, compatibility, performance, and/or security testing when application upgrades to newer version.
• Document any defects or issues found during testing and communicate them to the wider team.
• Lead/support/attend client meeting to understand detailed project requirements, understand business problems and provide recommendation.
• Create and/or maintain internal automation tool.
• Conduct demo and/or Cosmos admin training.
• Provide backup and buddy system to other developer.

• You will be part of our company’s growth by acquiring new restaurants to partner with us
• You will effectively and efficiently exhaust leads and close deals with target restaurants by cold calling, fieldwork, virtual presentations, etc)
• Effectively and creatively present foodpanda’s packages to potential vendors
• Work closely with other departments to make sure we have a successful vendor incubation
• Be the local representative in the area: monitoring competitor activities, gathering feedback, and provide recommendations to ensure a healthy market share

As a member of the Cost & Fees and Credits team you will be part of a dynamic team located in Zurich, Bioggio and Manila.

Our team consists of software engineers and business analysts .They all put the customer first in pursuit of their roles and the daily tasks required in response.

We are the experts in Avaloq for Pricing and Credit solutions. We take care of all aspects related to these areas in our Avaloq Core Platform and implementation baselines for our SaaS Centers including messaging interfaces.

With us you can be part of many exciting and challenging projects relating to cutting-edge worldwide banking initiatives.

We are looking for a highly motivated Software Engineer with strong analytical thinking and problem-solving skills who is interested in designing and developing scalable solutions for the financial services industry.

Software as a Service (SaaS): We run banking IT for our clients..

Your key tasks:

• Take ownership and responsibility for your area of expertise (Cost & Fees and/or Credits).
• Analyse business requirements and processes
• Evaluate possible scenarios and recommend best business and IT solutions
• Build, parameterize and maintain business IT solutions in Avaloq
• Participate in implementation workshops
• Actively manage client relationship by communicating regularly and providing business consulting services to Avaloq customers
• Prepare reports and project documents concerning new client requirements, ongoing activities and project status.

As a tutor on Course Hero, you will choose the subjects in which you want to answer questions. You will then select questions and provide text-based answers and explanations to students who need help better understanding the questions, topics, and subjects they are studying.

The benefits of being a tutor on Course Hero include:

• Earn $$$: Tutors earn $2-$15 per question and top tutors can earn $1,500+ per month (earnings vary depending on the number of questions answered, subject category, question difficulty, answer quality, and other factors).

• Work when you want: All questions and answers are text-based, so no audio or video is required. This means tutors can answer questions anytime and from anywhere. Tutors can also choose how many questions they want to answer.

• Help students learn: By sharing guidance and expertise, tutors empower students to learn more effectively, and by doing so, feel more confident and prepared both in school and after graduation.

• Build your resume: Tutors can feature their tutoring experience on their resume. Whether you’re looking for your first job or your next job, tutoring is a great way to show that you’re growing and developing your knowledge.

• Sharpen your expertise: Whether you’re a professional, recent graduate, or current student, being a tutor and answering questions will sharpen your expertise and strengthen your skillset.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

Key Responsibilities​

• Provide great customer experience.​
• Fold, hang, display, and merchandise garments to maximize selling opportunities.​
• Actively process, stock and replenish garments on the sales floor and in the stock room.​
• Open, unpack, and label merchandise with security tags.​
• Support customer purchases and returns in the register.​

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