Total 2,506 job vacancies in manila metro manila

About Datacom

With over 6,200 people, and centre’s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has maintained high levels of profitability with a track record of delivering innovative, cost effective digital and technology solutions, all delivered by dynamic teams spread across various locations. Our people are the best in their fields – smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced place to work.

About the role

Would you like to work for an International company where your opinion matters ? Where you will be recognised and involved ? If so read on : Datacom is experiencing expediential growth and looking to expand its already established operations based from Asia. Successful applicants will be part of a dynamic development team spanning across Asia working with one of Australasia’s largest organisations. Founded in 1965 in New Zealand, Datacom has over 6,500 employees, has been delivering services from Manila and Kuala Lumpur for over 2 decades and is now committed to the ongoing development of its international footprint.

Our client list is long ranging across almost every industry including government, finance, transportation, utilities and more. We’ve built an incredible range of applications for these clients from real time banking to pizza ordering, from mobile apps to latest cloud technologies and from online shopping to systems that keep the rivers clean. We’re proud of our clients and we’re proud of the work we do for them.

We’re looking for people that want the challenges of working in an MNC with really diverse clients, high paced development using the latest technologies and techniques and delivering high quality applications that make our clients happy. We want people passionate about delivering innovative software. If you’ve already achieved great results in your career and want to extend to new clients, teams and tools then this is probably the right opportunity for you.

We’re creating a team of motivated, ambitious people that want to show the world what they can do by creating great applications for customers. You’ll have access to great technologies, great people and opportunities and the backing of one of the region’s premier IT companies. Join us to find out how you can take advantage of these opportunities and take your career to the next level.

About the Role – Technical Business Analyst

Skills and Requirements

We’re looking for a confident Technical Business Analyst able to work in an agile team helping guide the use of technology and delivery approach. You will have strong technical skills acting as the pivot or intermediary between end-users and IT (Information Technology) to ensure that business/user requirements are delivered in IT solutions.

Requirements Discovery

Understand the client's business, existing processes, problems, and needs you will be responsible for

• Creating JIRA tickets

• Acceptance criteria
• Implementation details
• Mappings of consumers and providers
• Document information on Confluence
• UML diagrams (sequence), Integration design patterns
• Mapping tables
• Endpoints and environments
• Postman collections
• Acceptance criteria
• Facilitate workshops and discussion sessions/channels
• 3 amigos session (Dev. tester and BA)
• Swagger Docs
• Data model implementation
• HTTP Operations
• Data types
• Creating Feature branches for the change
• Committing the change and creating Pull request for Tech leds and other BAs to review the change
• validation requirements
• Technical Ability:
• Create Swagger Specification (Contracts) - Swagger Editor or Notepad++ or VS code
• Understanding of the integration patterns and flows:
• Consumers and providers of the APIs
• Error Handling patterns
• Messaging Queuing Processes such as ActiveMQ, Kafka
• Estimation and Team Management – You will provide estimates for Change Requests and larger pieces of work following a reliable and traceable estimation methodology.
• Design the system from a functional perspective, produce drafts of the Design documents, lead/manage the review of those documents with the client, and achieve approval and signoff of the Design documents
• Work closely with the Technical Lead and Architects, ensure they are kept updated, and especially made aware of scope changes, project issues, and risks
• Provide team with business experience, advice on industry best practices, etc.
• Provide input into User Guides as required
• Ensure all reviews required are completed at the required checkpoints
• Tools Experience:
• Intellij/eclipse
• Git/Bitbucket
• Bamboo (Application delivery pipeline)
• Splunk
• Postman (API testing)
• SOAP UI

Professional Qualities:

• 3+ years of experience as a Technical Business Analyst working in Agile teams.
• Attention to detail
• Deadline driven
• Excellent communication skills
• Work well within a team environment
• Proficient in English

Responsibilities

As a Business Analyst you’ll be responsible for the following day-to-day activities:

• Produce drafts of the Requirements documents, lead/manage the review of those documents with the client, achieve approval and signoff of the Requirements documents

• Lead the Analysis and Design stage, arrange and lead any communication, meetings, and workshops for this stage
• Work closely with the Technical Lead, ensuring they have sufficient understanding of the functional requirements to design the System Architecture.

• Work closely with the Test Analysts, ensure they are also kept updated, and especially made aware of scope changes, project issues, and risks
• Resolve issues raised by developers and testers during the Development and Testing stages, in relation to specification questions and ambiguities, communicating with clients wherever necessary

Our office is located at BGC Taguig and We have a hybrid work setup (Twice a week), flexible work schedule and we promote Work-Life balance an APAC focus means no graveyard shifts!

We also provide Exciting perks such as Spotter Bonus, HMO with Free 4 Dependent, Leave credits, Performance bonuses, and a work-life balance environment

Apply for this job

The organization is engaged in the recruitment and placement of manpower for overseas employment, primarily focused on construction projects in the oil and gas industry. It serves as the recruitment agent for a Construction International company based in Singapore, and exclusively supplies manpower to projects undertaken by the Corporation, a recognized EPC (Engineering, Procurement, and Construction) company headquartered in Yokohama, Japan.

The General Manager has overall responsibility and accountability for managing operations, ensuring the deployment of qualified Overseas Filipino Workers (OFWs) is fulfilled efficiently and effectively. They ensure compliance with relevant rules and regulations governing recruitment and mobilization of Filipino workers, as specified by the Department of Migrant Workers (DMW), while maintaining the organization’s financial stability.

The General Manager leads efforts to identify, evaluate, customize, and implement opportunities to drive business growth in the coming years. They also strengthen employee engagement and foster a dynamic work environment to ensure employees maintain high professional standards and loyalty to the organization.

Responsibilities:

• Manage compliance with Department of Migrant Workers (DMW) regulations.
• Oversee HR, accounting, and finance functions, including payroll and invoicing for OFWs and other deployed personnel.
• Ensure accurate financial reporting, variance analysis, and compliance with tax and statutory requirements.
• Coordinate with internal teams (HR, project department) to address recruitment, documentation, and overseas deployment issues.
• Plan future business opportunities, identify new business potential, and manage costs effectively.
• Maintain regular communication and manage relationships with key external stakeholders, attending important meetings as needed.
• Oversee the operations of the project HR department to optimize resources and efficiently mobilize approved staff.
• Develop strategies to improve manpower supply models, enhancing recruitment, deployment, and retention processes.
• Work with accounting, finance, and administration to ensure financial stability and compliance with corporate and regulatory requirements.
• Provide insights and recommendations on financial performance, business risks, and strategic initiatives.
• Investigate and pursue opportunities that could enhance business potential, operating capabilities, and financial status.
• Liaise with Corporate & Legal, DMW, BIR, and other relevant government agencies on regulatory matters affecting operations.
• Collaborate with various external and internal offices across departments (HR, construction, planning, health and safety, overseas administration) as needed to address relevant concerns.
• Foster a positive work environment through employee engagement, development, training, and teamwork.

Must-have Skills / Qualification:

• 10+ years of professional experience in a progressive company.
• 5+ years in a managerial position handling operations, HR, or finance.
• Familiarity with financial and accounting fundamentals (e.g., balance sheets, income statements, tax regulations).
• Must be able to problem-solve with common sense and work with diverse teams.
• knowledge of Department of Migrant Workers (DMW) regulations and proven ability to manage compliance.
• Experience overseeing HR, accounting, and finance operations, including payroll and invoicing for OFWs or similar deployed personnel.
• Strong background in financial reporting, variance analysis, and ensuring compliance with tax and statutory requirements.
• Proven ability to coordinate with internal teams, such as HR and project departments, to manage recruitment, documentation, and overseas deployment processes.
• Demonstrated expertise in strategic business planning, identifying new opportunities, and effectively managing costs to achieve business goals.

Location: Makati

Employment: Full-time Employment

Client Direct Hiring

Dayshift

Schedule: Monday-Friday (09:00 AM-06:00 PM AEST)

What are we looking for?

Skills Required:

• Bachelor’s degree or higher preferred.
• Experience with information security and risk management frameworks
• Familiarity with presenting to senior stakeholders. 
• Familiarity with the following: securing cloud services, DLP, firewalls, EDR, encryption, vulnerability management, SIEM. 
• Desirable: Holding or progressing towards industry certificates in the information security and risk management space (e.g., CISA, CISM, CRISC, ISO27001 Lead Implementor, ISO27001 Lead Auditor, PCI QSA/ISA). 

What will you do?

• Lead third-party risk assessments to ensure supplier compliance with security standards and regulations.
• Maintain and update technology and information security risk registers, documenting and treating identified risks.
• Support the development of risk management frameworks and procedures (e.g., ISO27001, NIST CSF).
• Collaborate with related functions (information security, legal, procurement) for consistent third-party evaluations.
• Develop, publish, and maintain information security policies and standards.
• Address audit deficiencies and organize risk treatment activities, reporting to senior management.
• Facilitate internal/external audits and compliance activities (e.g., PCI DSS, ISO27001) efficiently.
• Prepare reports on risk assessment findings, cyber security metrics, and best practice recommendations.
• Stay updated on legislative changes in third-party risk management and data security, communicating to the organization.
• Continuously review and seek improvement in third-party risk management and GRC activities.
• Perform other GRC-related tasks as requested.

Join the awesome team and enjoy these benefits & perks:

• Hybrid Work Setup
• Medical, Dental Coverage, and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Be a part of our client’s team—a leading Australian company with an impressive network of retail pharmacies both at home and around the globe, raking in billions in revenue. Proudly standing among Australia’s top pharmacy retailers, this dynamic organization operates more than 500 stores nationwide and employs a talented workforce of over 20,000 dedicated professionals.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Handle customer inquiries and resolve concerns promptly and professionally
• Provide accurate and detailed information about our products and services to customers
• Identify and escalate priority issues to the appropriate person
• Ensure customer satisfaction and loyalty through effective communication and problem-solving skills
• Meet or exceed individual/team targets

• At least 1 Year BPO experience
• Has email/ticketing support experience
• A background in automotive, logistics and e-commerce is a plus
• Excellent verbal & written English skills
• Must be detail-oriented and displays critical thinking
• Willing to work on site in Makati
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

The Recruiter role is responsible for the end-to-end recruitment of talent on behalf of our global Operating Company (OpCo) Agency partners for various client accounts outside of the Philippines. They will be taking ownership for successful delivery at all stages of the recruitment process where appropriate, from vacancy qualification through candidate generation and managing candidates through the relevant account selection, offer, and onboarding processes. The Recruiter level (Level 1, Level 2, Senior) will be based on Recruitment experience and in-role performance against placement/starter targets to ensure high performers progress quickly.

Responsibilities

• Actively participates in requirements qualifications with the OpCo point of contact to gain insight on needs for roles and perks and benefits provided by customers.
• Supports requirement fulfillment by providing market and industry insights and candidate feedback.
• Maintains partnership with OpCo point of contact to understand their ideal candidate profile and prioritization of requirements.
• Takes ownership of assigned requirements; quickly adjusts sourcing strategy and overall approach to meet evolving talent requirements.
• Continuously monitors progress and makes necessary adjustments to ensure results are achieved within the specified timelines.
• Proactively pipeline talent and create pre-qualified talent pools in line with the OpCo.

Salary: P70,000 to P90,000 (Monthly Package) 

Schedule: Monday – Friday (6:00 AM - 03:00 PM Manila Time) 

What are we looking for? 

Skills Required:  

• Must be a Certified Public Accountant
• A minimum of 3 to 5 years of relevant work experience in an Australian company is required 
• Demonstrated experience using Xero accounting software.

What will you do?

• Supplier Invoice Processing: Accurately process all supplier invoices in Xero, ensuring correct coding and categorisation.  
• Supplier Reconciliation: Maintain a detailed register of major suppliers and regularly perform reconciliations to ensure accuracy. 
• Verification and Approval: Cross-check that the entity name on invoice matches the project entity and confirm that approvals have been obtained from the appropriate department or personnel.  
• Invoice Approvals Follow-up: Conduct weekly follow-ups with key project and sales staff to ensure timely approval of invoices.  
• Supplier Statement Follow-ups: Proactively follow up with suppliers for any outstanding summary statements.  
• Bank Reconciliations: Perform Xero bank reconciliations for specific projects, ensuring that all transactions are accurately recorded and reconciled.  
• Weekly Payment Summaries: Prepare and distribute weekly payment summaries for all ongoing projects, ensuring timely payments.  
• Accounts Payable Reconciliation: Complete weekly accounts payable reconciliations, ensuring all payments and outstanding invoices are accounted for.  
• Ownership of Accounts Payable Email: Take full responsibility for managing the accounts payable email inbox, ensuring prompt and professional responses to 
• Ad-hoc Duties: Undertake any additional duties or tasks as assigned by the Financial Controller or Supervisor, supporting the overall efficiency of the accounts payable function.

Join the awesome team and enjoy these benefits & perks: 

• Medical, Dental Coverage and Life insurance from day 1 of employment 
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion) 
• Competitive salary package and annual appraisal 
• Financial Assistance Program 
• Mandatory Government Benefits and 13th Month Pay 
• Complimentary Sleeping Quarters, Coffee at no cost 
• Complimentary Office Fitness and Wellness Facilities at no cost 
• Regular Company Events, Work Life Balance, and Career growth opportunities 
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW! 

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a top private development company in North West Sydney, specializing in residential land development with projects worth over $800 million. Founded in 2006, they prioritize homeowner and community needs, with a dedicated staff passionate about creating developments that the local community can take pride in.

#ConnectOS #ConnectOSCareers #TeamConnectOS 

Equal Employment Statement 

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes. 

Join Us as an Executive Assistant at Assistant Launch!

At Assistant Launch, we are dedicated to redefining the Executive Assistant role. Our objective is to empower business leaders across the globe, fostering growth and innovation together. In our dynamic environment, you won't just be an employee; you'll be a critical partner on an exciting career trajectory.

Your Role:

We are on the lookout for a proactive and detail-oriented Executive Assistant. With your strong integrity and exceptional attention to detail, you will play a vital role in supporting our executives. Being responsive, professional, and organized, along with your tech-savvy approach, will help you excel in this position.

Why Work with Us?

• Growth Opportunities: We prioritize the development of our Executive Assistants through ongoing training and career advancement opportunities.
• Collaborative Culture: We celebrate your unique skills and contributions, fostering a supportive team environment.
• Continuous Learning: Our leadership is focused on your growth, providing resources and support to enhance your skillset.

Your Key Responsibilities:

• Calendar Management: Efficiently manage and coordinate schedules, appointments, and meetings.
• Travel Logistics: Plan and arrange travel plans and accommodations for executives.
• Communication: Ensure timely communication and documentation.
• Time Management: Strategically prioritize the executive's tasks and help optimize their time.
• Understanding Goals: Align with the executive's objectives to promote an effective working relationship.
• Administrative Tasks: Support with communications, presentations, reports, and social media management.
• Research Support: Conduct necessary research as required by the executive.
• Personalized Assistance: Cater to individual preferences and requirements of the executive.

• Minimum 2 years of experience as a Virtual Executive Assistant to executive management.
• Excellent communication and presentation skills.
• Tech-savvy with proficiency in CRM, project management tools, and MS Office.
• Proven track record of high performance and a growth mindset.
• Strong emotional intelligence and interpersonal skills.
• Self-starter with a proactive approach to goal setting and achievement.
• Exceptional organizational, prioritization, and multitasking abilities.
• Ability to think creatively and solve problems effectively.
• Detail-oriented and methodical in work approach.
• Flexibility to work night or graveyard shifts as required.

• Remote work setup
• Consistent weekly payout
• Learning and development opportunities
• Comprehensive HMO
• Performance-based incentives and salary appraisal
• Stability and a supportive community

Join Assistant Launch and transform your career as an Executive Assistant. Apply now to be part of a team that values growth, innovation, and collaboration. Unlock your potential and make a significant impact in your career as a virtual executive assistant.

Job Responsibilities:

• Assist senior designer with the creation of digital and print materials, such as social media graphics, brochures, presentations, and advertisements. Produce at least 1-2 banners daily.
• Work closely with the marketing, content, and production teams on a daily basis to create visual content that supports and aligns with campaign goals.
• Ensure that each time a banner is designed, it is optimized for the specific dimensions and requirements of the intended platform.
• Write and edit basic HTML and CSS to implement design changes and updates on web pages as needed.
• Help in updating and maintaining website content to ensure all materials align with current branding and campaign strategies as needed.
• Consistently maintain design quality and adhere to the company’s branding and style guides at all times.
• Utilize Adobe Creative Suite (Photoshop, Illustrator) or other design tools to create high-quality social media banners.

What you'll be doing:

• Collaboration is key as you work closely with BDMs, Marketing and the Executive team to project manage proposal responses and oral presentations.
• You'll be responsible for managing tasks, timelines, and team activities to ensure on-time and high-quality submissions.
• You'll engage company-wide resources to support bids effectively. Leveraging support from Marketing and Graphic Design, you'll improve and accelerate proposal and oral presentation development.
• Assemble and review proposals for accuracy and compliance in layout, formatting, and required documents.
• Perform technical writing, editing, and proofreading.
• Develop creative collateral for proposals, executive summaries, and presentations with our in house Graphic Designer
• Develop and Manage a RFP ‘Knowledge Library’ to support tenders
• Develop and Manage a ‘Data Library’ to support tenders
• Champion Data Integrity: Advocate for data hygiene, identify pipeline issues, and recommend corrective actions
• Collect, Analyse and present data in easy to read formats for customers

Turnitin is seeking a strategic and results-driven Sales Development Manager to lead, mentor, and drive a team of Sales Development Representatives (SDRs). In this role, you will oversee a regional APAC team responsible for generating qualified sales opportunities by developing and managing prospecting efforts. You will ensure the team effectively understands the Turnitin Integrity and Assessment product portfolios and how to assess potential customer needs to position the right solutions.

As the Sales Development Manager, your key focus will be guiding your team through the process of lead generation and qualification. You will empower SDRs to partner closely with Account Executives by ensuring they are sourcing quality leads, getting past gatekeepers, and progressing relationships until prospects are ready to engage with sales.
 

Responsibilities: 

• Team Leadership: Lead & Mentor: Oversee the day-to-day performance of a team of SDRs, providing coaching, training, and support to ensure they meet their prospecting and lead-generation goals.

• Performance Management & Coaching: Monitor and evaluate team members' performance through regular 1:1s, providing constructive feedback and support.

• Strategy Execution: Develop and implement prospecting strategies to ensure alignment with the Turnitin sales and marketing teams, focusing on Higher Education and Secondary Education Ideal Customer Profiles.

• Performance Tracking: Regularly track, report, and analyze team performance against KPIs, including lead volume, lead quality, and conversion rates.

• Process Improvement: Identify areas for improvement in sales processes, tools, and workflows to increase team efficiency.

• Collaboration: Work closely with sales, marketing, and other departments to ensure alignment and optimization of the sales funnel.

• Goal Setting: Establish clear goals to ensure accountability of team members

• Recruitment & Onboarding: Lead hiring efforts, onboard new team members, and ensure a smooth transition into the team.

• Motivation & Culture: Foster a positive, results-oriented team culture while promoting professional development.

Turnitin is seeking a disciplined and self driven Sales Development Representative to generate and prospect sales opportunities. Your job will be to develop qualified leads into potential prospects. You will understand the Turnitin Integrity and Assessment product portfolio to assess the potential customers needs and position the right product that solves to their needs. You will progress the relationship until they are ready to talk to a sales account executive. This two step process makes this role a key partner to the account executives so that they can focus on closing deals, while you focus on finding new leads, getting past gatekeepers, and other prospecting tasks.

Part of your job will be to research ideal contact lists based on the Higher Education Ideal Customer Profile. Most of your time will be spent reaching out to potential customers through the early stages of the sales funnel.

Responsibilities: 

• Represent the Turnitin product portfolio, starting with a comprehensive understanding and leading to research potential higher education institutional customers to identify how our solutions could meet their needs.

• Generate leads and build relationships by nurturing warm prospects and finding new potential sales opportunities.

• Manage and maintain a pipeline of interested prospects and engage sales account executives for next steps.

• Identify best practices to refine the company’s lead generation activities.

• Utilise SalesForce, emails and follow up with phone calls  to generate new sales opportunities.

• Identify prospect's needs and suggest appropriate products/services.

• Build long-term trusting relationships with prospects to qualify leads as sales opportunities.

• Proactively seek new business opportunities in the higher education market.

• Set up product demonstration meetings between (prospective) customers and sales account executives.

• Report to the sales manager with weekly, monthly, and quarterly results.

We’re on the lookout for a Commissions Consultant to join our team to support the delivery of high-quality services! This role presents an opportunity to be exposed to all aspects of commissions in the Lendi Group. Position responsibilities include: 

• High volume data entry and matching of lender and broker data to operating platforms and payment systems.
• Importing data to payment system and reconciliation of export data to commissions payment system
• Liaising with lender partners regarding company and external policies.
• Understanding and interpretation of payment policies.
• Collaborate with the commission team to streamline current processes
• Work closely with technology teams to resolve systems errors and issues
• Respond to broker enquiries within required SLA
• Provide support to the team with involvement in Projects and ad-hoc deliverables

You will play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries. We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Customer Support team.

The successful candidate will possess very strong problem-solving and communication skills. They will thrive in a fast-paced, team-oriented environment, and process the ability to manage multiple tasks simultaneously. This role is best suited for a self-starter comfortable working with internal and external customers.

Responsibilities:

• Proactively support the Turnitin product line via primarily email, (sometimes phone & live chat), ensuring problem resolution, system access, and optimal system performance.
• Coordinate closely with Engineering and Product Management on all product issues & releases
• Develop positive customer and cultural relations.
• Assist in the translation, maintenance, and updating of technical documentation associated with the product line.
• Support other strategic initiatives as needed.

About Datacom

With over 6,200 people, and centre’s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has maintained high levels of profitability with a track record of delivering innovative, cost effective digital and technology solutions, all delivered by dynamic teams spread across various locations. Our people are the best in their fields – smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced place to work.

Our purpose

Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Role Overview

The Application Support Analyst role is responsible for second level support and maintenance of managed Datacom client applications through its lifecycle. This role includes day-to-day incident and problem management across multiple clients in the Application Management team. The Application Support Analyst will communicate with the client, and the internal Application management teams within the specified timeframe that meets specifications and/or SLA’s. This role ensures all work aligns to Datacom's standards and guidelines.

Responsibilities

The Support Analyst is responsible for (but not limited to):

• Self-starter who shows a keen willingness to work on complex tasks on your own.
• Customer focused, timely and effective communicator, facilitating discussion with a troubleshooting mindset.  Engaging personality who exhibits great use of spoken and written language command.
• Innovative thinker, who can take initiatives in customer service improvement tasks, design and automation thinking. 
• Participate in On Call when required and high care checks outside of business hours. 
• Pre and Post implementation checks for various changes that affect our systems, including patching, releases and network changes.
• Proper ITSM process and tools utilization. 
• Upkeep of our knowledge repositories.  

• Respond to Incidents and Service requests in a timely manner within Service level targets or better.   Use the Service manager suite to keep requestors and stakeholders up to date.
• Knowledge and expertise of monitoring tools such as Dynatrace, Nagios and Blazemeter to ensure the Customer’s application stack is healthy, build reporting and analysis.
• Knowledge of AMQ, MuleSoft, integration, queues and troubleshooting therein.

• Excellent deductive reasoning and formulation of analysis to support third party teams and be the facilitator and owner of problems.
• Work with 3rd parties and other teams to assist in patching, upgrading and mitigating security risks.
• SQL knowledge and working with SQL Server and Oracle RDBMS.  Write scripts to amend data and transactions.
• Use and upkeep of repositories such as GIT and Bitbucket.

Skills

• Knowledge of Java and Oracle framework.
• Familiarity with Spring and Hibernate frameworks.
• Familiarity with version control systems, such as Git and Bitbucket
• Understanding of integration tools like Mulesoft and AMQ
• Knowledge of Confluence and Jira essential.
• Understanding of DevOps practices and tools (Jenkins, Docker, Kubernetes).
• knowledge of configuration management frameworks such as Ansible.
• Exposure to performance monitoring tools.
• Familiarity with centralized logging tools (Elasticsearch)
• Good command of SQL and RDMS systems
• Good command of Windows Events and Unix commands.
• Working knowledge of Networks, Firewalls, Rules, AD Groups, Load Balancing, Redundant system architecture
• Experience with Managed File Transfer Tools such as MOVEit
• Experience with DCIM tools such as NLYTE

Service Management Focus

• Triage and provide evidence of troubleshooting IT issues.
• Assist in planning and executing Hotfixes, Releases, Projects, Patches and providing post-implementation support.
• Take initiatives to facilitating discussions on topics in your area of expertise. 
• Upkeep of ITSM journals and statuses of incidents and service requests.
• Manage workload and throughput of tickets, ensuring timely resolution within service level agreements (SLAs).
• Understanding of Customer Order and B2B processes in a Utilities Sector
• Perform pre-business day Health Checks and Tests.
• Provide performance and utilisation trend analysis and report.

Teamwork & Collaboration

• Document any new or amend any existing processes and procedures required as part of the daily, weekly, monthly tasks.
• Build working rapport with vendor and third-party technology team and ensure collaboration.
• Conduct internal training sessions on IT systems and tools, and create helpful training materials

Our office is at BGC Taguig and we have hybrid work setup(Twice a week) and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!

We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment.

A LITTLE BIT ABOUT BOLDR

Talent is everywhere but opportunity is not. Boldr is the first (and largest) global B Corp talent outsourcing company, dedicated to connecting the world to opportunity. Our global team of over 1,000 team members, spread across 5 countries (South Africa, Philippines, Mexico, USA, and Canada), provides ethical access to global talent, delivering high quality, seamless customer experiences for our values-aligned clients, while empowering local team members to develop and grow. With a proven commitment to local communities, Boldr is serious about impact, proving that our dynamic approach to outsourcing is good for communities and businesses. We are a ‘People First’ organization, and our mission is to help people grow and connect. We believe each team member should be given the tools and space to become the best version of themselves, learning and growing together in line with this mission, while having fun and delivering excellence to our clients.

WHAT IS YOUR ROLE

As the Manager of Global Total Rewards, you will provide support to our most important asset: our people. Your mission is to review, develop, and implement the best benefit & compensation strategies at Boldr. You will ensure that compensation and benefits programs support the organization's business objectives and meet all legal requirements. You will develop and manage compensation and benefits budgets. You’ll oversee compensation processes, including Mercer survey participation, job evaluation, salary structure development, base pay administration, incentive/bonus plan design, and analysis.

WHAT WILL FILL YOUR WORKDAY

• Lead global total rewards, including compensation and benefits, with a direct impact on Boldr’s ability to attract and retain top talent while balancing financial and business objectives.
• Drive large, complex projects and processes on matters of strategic importance to the business and the HR function (i.e. compensation cycle twice a year).
• Influence others to drive innovative approaches to sustain a high-performing culture that attracts, motivates, retains, and rewards employees.
• Ensure the effectiveness of new and existing compensation and benefits policies, guidelines, and procedures, as well as compliance with all regulatory requirements.
• Challenge and innovate existing People policies to create a better environment for team members and Boldr.
• Harness people's insights to drive meaningful actions and evidence-based decision-making.
• Mentor and collaborate effectively with our People Leadership Team, exemplifying a leadership mindset.
• Act as a point of escalation for team members, addressing ideas, issues, and concerns with empathy and expertise.
• Equip the team with the tools, resources, and knowledge necessary to excel in key organizational initiatives.
• Define and implement short and long-term departmental goals, objectives, policies, and operating procedures.
  

WHAT WE’LL LIKE ABOUT YOU

You Will Stand Out if You Are:

• Curious and authentic, just like us! #beboldr
• A people person with a sharp growth mindset who can use management strategies and prerogatives to maintain Boldr as a comfortable and inclusive workplace for all.

You Will Stand Out if You Have:

• Bachelor's degree in Human Resources, Business, or Organization Development, or equivalent on-the-job experience.
• Experience with PayScale & Payfactor
• Experience with Mercer Surveys
• 6+ years of progressive expertise in compensation.
• 3+ years of experience in employee benefits administration, plans, processes & documentation. Knowledge of insurance, retirement plans, work/life balance, well-being, paid time off/leave, etc
• 2+ years of proven experience in a people leadership role.
• Total Rewards experience in a BPO or staffing environment is preferred.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

Key Accountabilities 

As the SAI Commercial Excellence Leader of Asia Pacific, you will play a foundational role in driving sales, business development and revenue growth of SAI in the region.  You will be responsible for developing and executing a comprehensive revenue strategy, expanding market presence, and creating a smooth and effective sales process to enable the growth of the sales organization.  Your leadership and strategic vision will be instrumental in achieving the company's financial objectives and driving sustainable growth. 

Sales & Business Development Leadership 

• Enable a high-performing sales team to achieve revenue targets 
• Define sales goals, develop sales strategies, and establish performance metrics 
• Implement effective sales processes and provide guidance and coaching to the sales team 
• Build white space tools, enable the team to focus on the biggest opportunities, leverage the full extent of Leading Performance Indicators to drive the sales rhythm, build strong processes to tap into the GDF opportunity, develop account planning strategies, create processes to drive and track solution penetration by accounts and propel our cross-selling potential. 
• Perform sales forecasting, pipeline management, account segmentation and account planning 
• Evaluate and negotiate business contracts, ensuring mutually beneficial terms and conditions  
• Develop and own the APAC RFP process (renewals, win backs, white spaces of big trackers/subscription solutions) 

Revenue Generation Strategy 

• Develop and execute a robust revenue generation strategy aligned with the company's goals and market conditions 
• Identify new revenue opportunities, market segments, and product/service offerings to drive business growth 
• Analyse market trends, competitive landscape, and customer insights to identify strategic opportunities 

Revenue Management 

• Monitor and analyze revenue performance, identifying areas of improvement and implementing corrective measures 
• Establish pricing strategies, revenue models, and sales forecasting methodologies 
• Monitor industry trends and competitive dynamics to optimize revenue generation opportunities 
• Prepare regular reports and presentations on revenue performance, market trends, and business growth opportunities 
• Conduct financial analysis, including revenue forecasting, profitability assessments, and risk management  

Project Management 

• Manage and implemental projects related to integration 
• Oversee consistent implementation or sales organization design principles 
• Change management and combining cultures 
• Target setting and incentive plan for sales teams 
• Implemental and enforce a single end-to-end billing and collections process and proposal and contract approval flow across the combined business 
• Track integration cost savings, actions, progress, status 

Our client is a fast-growing digital banking group, focused on providing affordable, accessible financial services in emerging markets. Headquartered in Singapore, they design, build, and operate digital banks tailored for underserved populations. Their innovative approach combines advanced technology with personalized services through physical kiosks, allowing customers to easily open accounts and access banking services.

The Product Owner (PO) will collaborate closely with segment and product teams to design and manage new digital financial services offerings across the company's digital platforms. This role covers the entire product development lifecycle, from concept and customer research to design, development, launch, iteration, and ongoing support.

You will bring a passion for meeting the needs of individuals and businesses through a variety of banking products, combined with a deep understanding of how technology can enhance customers' daily lives.

Key Responsibilities:

• Collaborate with business stakeholders and the development scrum team to define and clarify business requirements.
• Define the vision and requirements for products and services, focusing on customer needs and business goals.
• Lead the project discovery and inception phases, setting clear goals and outcomes.
• Establish the minimum viable product (MVP) for launch, plan for iterations, and map future development horizons.
• Drive agile delivery, including backlog prioritization, user story creation, sprint planning, and roadmap management.
• Work with teams such as UXD, marketing, and research to refine the product scope based on customer personas, motivations, and behaviors to create a rewarding customer experience.
• Regularly liaise with technical teams to prioritize and understand development implications.
• Ensure continuous stakeholder engagement to align on project scope and meet business needs.
• Oversee support and maintenance to ensure continuous improvement in product delivery.
• Validate customer problems, set learning objectives, and use analytics to inform product roadmap decisions.
• Motivate and guide scrum teams, participate in daily ceremonies, and ensure high-quality work delivery.
• Lead continuous improvement initiatives for the team and take ownership of product results.
• Contribute to community discussions with product and business expertise.

• 4+ YOE as a Product Owner
• Industry-relevant qualification with Agile Product Owner certification is highly desirable.
• Certified Scrum Product Owner (CSPO) or equivalent experience.
• Proven experience in managing projects to completion and in Agile environments as a Product Owner.
• Ability to navigate ambiguous situations and build innovative customer experiences.
• Passion for staying updated on the latest digital trends.
• Experience working with business stakeholders and development teams to deliver digital products and services.
• Strong influencing skills, with the ability to manage challenging business and technical stakeholders.
• Commercial acumen with a focus on data-driven decisions and business value.
• Experience in the financial services industry is an advantage.

• Meal and parking allowances covered by the company.
• Full benefits and salary rank during probation.
• Insurance per Vietnamese labor law, with premium healthcare for you and your family.
• Performance bonus of up to 1 month.
• Pro-rata 13th-month salary.
• Leave benefits: 15 days of annual leave, 3 days of sick leave, 1 birthday leave, and 1 Christmas leave.
• Clear career development pathways, with access to technical seminars, conferences, and career talks.
• A values-driven, international, and agile work environment.
• Opportunities for overseas travel for training and work-related activities.
• Regular internal events such as Hackathons, team building, and more.
• Work-life balance: 40-hour work week from Monday to Friday.

Salary: P80,000 to P85,000 (Monthly Gross Package) 

Schedule: Tuesday to Saturday (05:00 AM - 1:00 PM Manila Time)

What are we looking for? 

Skills Required:  

• Bachelor Degree in Accounting, Finance or related field of study. 
• 3-5 years of recognized bookkeeping or (CAS) Client Accounting Service. 
• QuickBooks Experience: Transactional accounting with QuickBooks experience, a minimum of 2 years of recent experience working within QuickBooks Online or QuickBooks desktop. 
• Bookkeeping Experience: Proficient in QuickBooks, ability to navigate various workflows including A/R, A/P, payroll, sales tax, journal entries, financial reporting, 3rd party apps integration, banking and credit card reconciliations. 
• Knowledge of US tax laws, regulations and deadlines. 

Nice to Have: 

• CPA license. 
• Some knowledge of accounting and tax in cannabis industry is a plus
• Strong knowledge and familiarity of US Tax preparation (Business and Personal returns). 
• Bookkeeping certification is a plus
• Credentials/Certifications: QuickBooks Online Pro Certification or QuickBooks Online Advanced Certifications are preferred. 

What will you do? 

• Monthly client accounting/ bookkeeping projects.
• Maintaining client books as per supervisor instructions. 
• Review CAS projects to ensure quality of the following documentation: 

•  Checking Tax Basis of Financials- Cash or Accrual 
•  Matching Balance Sheet to prior year tax return 
•  Reverse entries for AP, AR, Cash, Credit Cards and Loans 
•  Matching Payroll Wages and Payroll Tax to Payroll Tab 
•  Ensure bank and credit card accounts have been properly reconciled each month. 
•  Ensure auto loan accounts have been properly reconciled or adjusted properly. 
•  Analyze balance sheet comparisons and identify any document differences. 
• Verify items under $1K are not capitalized to fixed assets. 
•  Present Revenue variances to Managing Partner for solution. 
•  Present variances in Tax Payable to Managing Partner for solution. 
•  Complete Tax Workpaper allocations on P & L. 
•  Customer Service and communication with Client as needed

• Refresh and ensure accuracy of the following Workpapers: 

• A03 Payroll tab 
• U01 Revenue Tab 
• C01 Cash Tab 
• K01 Tab (Credit Card, Auto Loans and Tax Payable) 

• Assist with miscellaneous projects such as: tax vouchers, extensions. Franchise Tax Board project.
• Assemblies, partner job status meetings- updating jobs in Office Tools (Compliance), Office Tools management, entering clients into LaCerte and client folders.
• Tax Return to pull missing data report from Lacerte for individual tax return for the tax team.
• Back up for support staff as needed.

Join the awesome team and enjoy these benefits & perks:

• Home-based
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is an accounting firm based in Los Angeles, with satellite offices in Redlands, Palos Verdes, and (coming soon) Paris, France. They possess a broad scope of expertise to fulfill the business and individual needs of their clients. Their commitment includes providing tailored attention, exceptional service, and individualized collaborations to guarantee the achievement of their client's goals.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P140,000-180,000 (Monthly Package)

Schedule: Monday-Friday (09:00 AM-06:00 PM)

What are we looking for?

Skills Required:

• Tertiary Qualifications in Information Technology, Computer Science, Computer Engineering, Information Systems, or any related field
• At least 5 years of professional experience in CMDB ideally in a Global Retail Industry
• IT Infrastructure technical background specifically:
• ServiceNow Engineering and Administration
• Store Solutions, Security and Redundancy, Large-scale and Distributed Environments
• Windows desktop and server technologies including Desktop Applications, Print Technologies, Remote Support, SOE Design, development and deployment
• Mobility i.e. Blackberry, BES, IPhone, ActiveSync, Portable Data Terminals, Microsoft Exchange, LANDESK (or equivalent), Active Directory
• Certification Needed: ServiceNow Certified System Administrator
• Good Communication / Negotiation / Presentation skills
• Ability to write technical documentation

Nice to Have:

• Industry experiences working within AU Company
• Certifications relevant to CMDB such as ServiceNow Certified Application Developer, ITIL Foundation Certificate, etc.

What will you do?

As a CMDB Lead, you will be defining and owning the Configuration Management Database (CMDB) platform. You will ensure that the CMDB is a dynamic single source of truth of accurate, accessible, and reliable information that, enables technology and business services and promotes proactive end-to-end management of services.

• Define requirements and create a CMDB blueprint.
• Own, maintain, and enhance the technical platform, processes, and documentation but not limited to service and data models.
• Select tools for configuration management process.
• Construct, populate, federate, and automate data into the CMDB (includes data and process perspectives)
• Move the CMDB into production and facilitate Configuration Management audits.
• Reviews and approves changes to the Configuration Management System infrastructure.
• Reviews and approves major IT infrastructure changes to address impacts on configuration management data.
• Provides and approves all requirements, use cases, user stories, etc. in support of new or improving functionality of the Configuration Management System.
• Oversee design, coding, and testing of reports.
• Reviews and approves all administrator access requests to the Configuration Management Tool (ServiceNow).
• Fulfill Configuration Management Service Requests.
• Collect and report metrics; identify service improvement opportunities.
• Administer and maintain the Configuration Management System.

Join the awesome team and enjoy these benefits & perks:

• Hybrid (2 -3days/ Office-based; 2-3 days/ Home-based)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Get the amazing chance to work for our client --- Australia's top supplier of office products for small and medium-sized businesses, students, and households, with a nationwide presence and over 3 billion dollars in revenue.

#ConnectOS #ConnectOSCareers #TeamConnectOS 

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P35,000 to P40,000 (Monthly Package)

Schedule: Monday – Friday (8:00 AM - 5:00 PM AEST)

What are we looking for?

Skills Required:

• A minimum of 2 years of experience in a customer-facing role, preferably in customer support, service, or help desk, and ideally within the financial industry.
• Prior experience in lending, particularly in a consumer-facing or phone-based capacity, with a preference for Australian mortgage lending.
• An exceptional communicator with outstanding customer service skills, strong interpersonal abilities, and excellent organizational skills. Proactive and solution-oriented mindset.

What will you do?

Inbound / Outbound Calls

• Ensures timely response to inbound calls.
• Efficiently resolves inquiries by addressing the root cause to meet customer needs.
• Initiates outbound calls as needed to address customer concerns.
• Adopts a "First Time Right" approach to resolve inquiries promptly whenever feasible.

Help Desk Ticket Management

• Supervise and oversee email and live chat communications.
• Handle a queue of support tickets with conflicting priorities.
• Investigate, address, or prioritize tickets using outbound calls, emails, or chats.
• Elevate tickets to the appropriate internal team or third-party partner with all relevant details when necessary.
• Keep customers informed about ongoing issues in a consistent and timely manner following SLAs.

Join the awesome team and enjoy these benefits & perks:

• Hybrid (once a month on-site)
• Competitive salary package and annual performance review.
• Bi-Annual Vacation Leave credit/ allotment
• Convertible to cash of unused sick leave
• On-Top Leave Credits (Birthday, Emergency and Bereavement Leave)
• HMO Coverage (Medical, Dental and Group Life insurance).
• Mandatory Government Benefits and 13th Month Pay.
• Financial Assistance program through one of the leading FinTech Company in Philippines.
• We’ve just launched a new referral bonus program where you can earn PHP 21,000 for every successful referral you make. It's a great opportunity to help friends find awesome job opportunities while earning a nice bonus for yourself.
• Regular Company Events, Work Life Balance.
• Complimentary Sleeping Quarters, Coffee at no cost.         
• Complimentary Office Fitness and Wellness Facilities at no cost.                        
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers. Helping over 300,000 customers settle over $130 billion worth of loans in 2022 and reaching a collective loan book of $350 billion.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.