Keller Executive Search is currently seeking a highly experienced senior recruiter based in Philippines. We are looking for a top-tier professional who is prepared to take on the distinctive challenges and exceptional opportunities that this role offers.
You will have the opportunity to play a crucial role in driving our growth. You will closely collaborate with other professionals to identify the most qualified senior talent for our clients. Through conducting thorough interviews and employing advanced techniques and assessment tools, you will have the ability to make significant hiring decisions that shape the future of both organizations and individuals.

Responsibilities:

• Perform thorough interviews and evaluations for managerial and senior-level applicants, employing advanced interviewing techniques and assessment instruments.
• Collaborate with our research team to devise creative sourcing strategies, ensuring a steady stream of highly qualified candidates.
• Stay abreast of market trends and recruitment technologies to incorporate industry best practices into talent acquisition.
• Utilize data-driven approaches to monitor recruitment metrics, striving for continual improvement in the recruitment process.
• Receive commission for successfully matching candidates to positions.

• Proven experience in recruitment, either in a Human Resources department or at a recruitment firm.
• A track record of successfully identifying and evaluating talent for managerial and senior-level positions.
• Demonstrates proactive and independent behavior, exhibiting qualities such as energy, intelligence, and resourcefulness.
• Possesses operational management experience along with a strategic problem-solving approach.
• Exhibits a professional demeanor that can impress clients and partners globally.
• Enjoys engaging with new companies and individuals on a global scale, while also being adept at promoting and selling solutions and services.
  

Qualifications

• Minimum requirement of a Bachelor’s degree in Business, Human Resources, or a relevant field
• Proven experience of at least 5 years in recruitment
• Experience in negotiation is required, along with excellent communication and interpersonal skills.
• Proficiency in using Microsoft Office, Google Docs, and Slides

To learn more about our executive recruitment and headhunting services in Philippines, please see our page:

https://www.kellerexecutivesearch.com/executive-recruitment-headhunters-philippines-manila-quezon-and-davao-city/

• Full-Time Position
• Permanent Employment Opportunity
• Competitive Salary Package
• Generous Commissions on Filled Positions
• Health Insurance.
• Paid Leaves for Annual leave, Sick Days, and Paid Holidays

Purpose:

The Recruitment Specialist will help screen, identify, hire, and onboard candidates. He or she will take part in Recruitment Operations and work hand in hand with our Talent Acquisition Delivery and Marketing team in delivering the best talents. He or she will also coordinate with the hiring managers in identifying hiring needs and strategies.  He or she will directly report to the Recruitment Supervisor and Sr. Manager of Talent Acquisition.

Core Tasks:

·        Review applications and assess candidate qualifications against criteria established in the job descriptions.

·        Conduct thorough candidate prescreening interviews, computer-based assessments and recommend highly qualified and diverse candidates who meet the requirements for the role.

·        Act as the single point of contact (Account POC) for designated candidates for all Recruitment concerns.

·        Understand Recruitment demands, skills and profiles within the area of responsibility and account handled.

·        Discuss with Manager and/or Immediate Superior challenges in recruitment and processing of candidates and recommend necessary action with enough lead time to process additional candidates.

·        Promote the company’s recruitment brand through active participation in job fairs, conferences, and other networking and marketing events.

·        Collect relevant personnel documentation, background check coordination, and other onboarding tasks.

·        Negotiate the compensation rate and packages.

·        Align employees around our mission through education and initiatives.

·        Perform other duties and responsibilities that may be assigned from time to time.

·        Live and teach ClearSource Core Values (Customer First, Personal Accountability, Humble Courage, Hungry, Happy and Healthy).

• Preferably with a Bachelor's degree in Psychology, Human Resources, Business Administration or a related field.
• Minimum of 1 year of experience in BPO Volume Hiring, including roles in recruiting, interviewing, account management, and reporting
• Excellent verbal and written English communication skills
• Availability to work on a night shift to accommodate US business hours
• Willingness to work onsite in Ortigas, Pasig

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Walmart.com eCommerce Specialist

Schedule: Monday - Friday 8:00 AM -5:00 PM EST

Salary Range: 1,200 - 1,400 USD per month

About the Company:

It is a German toy company, and we deeply believe in the power of imagination within kids and design our toys to Inspire Storytellers for Life. As we continue to grow, we are looking for a highly motivated Ecommerce Coordinator to join our team and contribute to our online success supporting our brand websites in North America.

About the Job:

As a Walmart.com eCommerce Specialist at Schleich, you will be responsible for the comprehensive management of our brand catalog, approximately 400 SKUs, on the Walmart.com platform. This role involves optimizing product listings, ensuring the visibility of product assets, and leveraging various strategies to enhance search rankings and overall consumer engagement.

Duties and Responsibilities:

1. Catalog Optimization:

• Manage and optimize our brand catalog on Walmart.com, ensuring all SKUs are accurately represented.
• Ensure product assets (images, videos, descriptions) are live and effectively showcase the features and benefits of each product.
• Regularly review and update product listings to align with current trends and market demands.

2.Search Ranking Optimization:

• Optimize product titles, descriptions, and keywords to improve search rankings and visibility on Walmart.com.
• Utilize SEO best practices along with Walmart.com best practices to enhance the discoverability of our products and drive traffic.

3. Sales and Revenue Reporting:

• Monitor and report regularly on sales performance, product availability, and inventory levels.
• Identify opportunities for revenue growth, suggesting strategic initiatives and promotions to capitalize on market trends.

4. Brand Store Management:

• Create and manage the brand store on Walmart.com, ensuring a cohesive and visually appealing representation of our brand while utilizing all available features and tools.
• Merchandise all brand store pages to enhance the overall shopping experience.

Minimum Requirements:

• Proven experience in e-commerce, with a focus on managing product catalogs on Walmart.com.
• Strong analytical skills and proficiency in utilizing data to drive decisions.
• Knowledge of SEO best practices and e-commerce trends.
• Excellent communication and collaboration skills.

Salary: P25,000 to P33,000 (Monthly Package)

Schedule: Monday – Friday (Rotational Shift)

What are we looking for?

Skills Required:

• Previous experience in a Technical Support Specialist position or a related TS role.
• Demonstrated experience in utilizing Help Desk Software and Remote Support tools.
• Understanding of how CRM systems work.

Nice to Have:

• Basic Desktop Support knowledge
• Familiarity with Design Software (e.g. Canva, Adobe Illustrator)
• Familiarity with Manufacturing Industry

What will you do?

• Responding to customer service technical calls by fielding and promptly answering detailed service questions, and offering remote assistance to resolve customer problems and faults.
• Identifying and fulfilling customer needs to achieve satisfaction.
• Follow up with customers to ensure their technical issues are resolved.

• Managing the CRM system by maintaining records of customer interactions and handling customer accounts.
• Gather customer feedback and share with the Service teams.
• Adhering to all relevant OH&S principles
• Maintaining customer confidentiality
• Participating in service meetings as required

Join the awesome team and enjoy these benefits & perks:

• Home-based
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client based in Australia is an industry-leading international developer and manufacturer of laser machines. With headquarters in Marchtrenk, Austria, they have been revolutionizing the stamp industry with CO2 laser technology since 1991. Today, their global presence spans across 17 sales offices and they have a team of over 750 dedicated employees. Their commitment to excellence has resulted in a remarkable 97% export rate, allowing them to serve customers in over 90 countries worldwide.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

As a Business Development Representative, you will play a key role in catalyzing SuperStaff's business development success. Your primary responsibility will be to cultivate relationships with prospective clients and schedule qualified sales calls to offer SuperStaff's services.

Working closely with the sales and marketing teams, you will explore new markets and uncover new leads to increase revenue and achieve sales quotas.

• Proactively generate qualified sales appointments through outbound call/email/SMS prospecting
• Qualify, book, and be responsible for all assigned inbound leads.
• Work with the Director of Sales to generate new opportunities and constantly build the sales pipeline with new prospective clients.
• Demonstrate strong selling and influencing skills.
• Learn and assist in the opportunity follow-up process.
• Maintain a business acumen for all sales calls and meetings with clients, both current and prospective.
• Participate in all required sales training and attend offices when requested for training purposes.
• Perform and track all sales activities within the designated CRM.
• Follow and maintain all sales/data processes and tech tools.
• Report weekly and monthly on all booked and successfully completed sales appointments.
• Follow all assigned reporting procedures

• Proven experience in business development or sales, preferably in the BPO industry.
• Strong understanding of Outsourcing market trends and dynamics.
• Excellent interpersonal and communication skills.
• Ability to build and maintain strong relationships with clients.
• Self-motivated with a results-driven approach.
• Ability to work independently as well as collaboratively in a team environment.
• Proficient in Microsoft Office Suite and CRM software.
• Bachelor's degree in business, marketing, or related experience.

• HMO with 1 free dependent upon hire
• Life Insurance
• 20 PTO credits annually
• VL and SL cash conversion
• Annual Performance-Based Merit Increases and Employee Recognition
• Great Company Culture
• Career Growth and Learning
• A laptop will be provided by the company
• 40,000 - 50,000 monthly salary

Core Responsibilities:

• Research, write, and manage the creation of high-impact pieces like:

• Guides: Simplify complex topics with comprehensive, data-driven guides.
• eBooks: Offer deep dives into industry trends and solutions with compelling eBooks.
• Checklists & Calculators: Make life easier for prospects with practical tools and resources.
• Case Studies: Showcase the power of ClearSource solutions with impactful client stories.
• Subject Matter Expert Interviews: Tap into industry voices to provide fresh perspectives.

• Write clear, concise, and engaging content tailored to B2B audiences.

• Identify industry trends and translate them into engaging content.
• Craft content that climbs the search engine rankings and attracts readers.
• Work seamlessly with subject matter experts, our creative marketing team, campaign manager and sales leaders.
• Analyze content performance and optimize for continuous improvement.

• Drive organic traffic and qualified leads through compelling content.
• Deliver high-quality content on time and within budget, achieving marketing objectives.
• Ensure all content reflects ClearSource's commitment to excellence.

• Excellent writing abilities, impeccable grammar, spelling, and punctuation.
• Familiarity with the BPO industry, particularly customer experience outsourcing, is an advantage.
• Understanding search engine optimization (SEO) principles and having experience on platforms such as SEMrush is a must.
• Proficient in conducting thorough research to gather information, validate facts, and stay updated on industry trends. 
• Adaptable and willing to experiment with new formats and ideas. 
• Ability to show creativity in crafting engaging content that stands out in a competitive market.
• Keen eye for detail and a commitment to delivering error-free content.
• Ability to communicate effectively and collaborate cross-functionally to achieve common objectives.
• Adept at using analytics tools to track content engagement, identify trends, and make data-driven decisions.
• Strong organizational and project management skills.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced CUSTOMER SERVICE AGENT to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• At least 6 months of WORK EXPERIENCE in the same role
• Experience in a Sales Account is a plus
• Good written and verbal English communication skills
• Amenable to work ONSITE in Mandaluyong
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Responsibilities:

Retail / Net Sales

– Key KPI for achieving sales targets in the stores.

– Cascade monthly targets to AS and CEO.

– Monitor weekly and monthly sales

– Ensure retail sales are encoded on MIM daily.

– Collaborate closely with Brand teams and Key Accounts on execution of monthly

animations and events

– Work with the Brand/ Marketing team on support to achieve sales.

– Ensure cascade of monthly promotions and incentives from Marketing to agency /

CEOs.

 Stock Management

– Ensure stock level is healthy. (2.5 to 3 MOI).

– Ensure all key SKUs are available in stores.

– Ensure all inventory is visible in SAP/MIM.

– Coordinate with Finance on regular stock take audit and work with agency on

reconciliation

– Ensure CEOs practice FEFO in stores.

– Track expiring/ expired products and coordinate with Sales Ops on promo

implementation and pull-out.

– Communicate with brand team if there is any OOS

 Customer Engagement Officer

– Responsible for recruitment of CEO.

– Responsible for training of CEO on retail operations system. (MIM & CE App)

– Ensure CEOs are well groomed following Luxasia guidelines.

– Responsible for CEO performance monitoring with Agency.

– Responsible for placement of CEO based on allocation and ensure that stores have

manpower during operation hours.

– Validate daily time records submitted by agencies

– Work with cross-functional teams to align and execute sales incentive programs;

provide sales support to ensure accurate crediting and compensation payouts; and

provide compensation payout forecasting to Finance

• Visual Merchandising

– Ensure brand planogram is followed

– Get information from brand team on new lines and execute in stores.

– Do regular visit to ensure VM guideline is practiced.

– Ensure testers are available in all stores.

– Ensure displays are organized in the stores and unnecessary POSMs are pulled out.

• Customer Relationship Management

– Responsible for achieving CRM KPIs (New customers, Known customers, Email and

DOB).

– Ensure CEOs are aware of their targets and achievement and track regularly..

• Sales Recording and Reconciliation

– Responsible for implementing and enforcing processes and tools that will maintain

integrity and accuracy of sales process and data

– Work with the agency in the validation of sales every month.

– Coordinate with Marketing team in required campaign codes for accurate recording

of sales

– Monitor submission of manual order slips

#LI-RA1

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: D2C/eCommerce Coordinator

Schedule: Monday - Friday 8:00 AM -5:00 PM EST

Salary Range: 900 - 1,000 USD per month

About the Company:

It is a German toy company, and we deeply believe in the power of imagination within kids and design our toys to Inspire Storytellers for Life. As we continue to grow, we are looking for a highly motivated Ecommerce Coordinator to join our team and contribute to our online success supporting our brand websites in North America.

Duties and Responsibilities:

1.      Direct-to-Consumer UX and Merchandising:

• Collaborate with the manager/specialist to update website collections, add/remove products, and remerchandise collections to optimize product visibility and drive revenue and conversions.
• Utilize apps for onsite personalization and merchandising, including content, product recommendations, bundles, and sitewide messaging. QA all strategies on test and production sites.

2.      Catalog and Content Management on Shopify Plus:

• Update and maintain the website product catalog, including setting up new products, enabling/disabling products based on inventory, and refreshing product content.
• Execute tasks for promotional campaigns on test and production sites, including the setup of visuals and copy, QA of discount pricing rules, pricing file creation and import, and landing page creation. Replicate activities on additional country websites.

3.      Cross-Functional Communication and SEO:

• Communicate new collection and landing page links to cross-functional teams and ensure proper setup with SEO, metadata, etc.
• Request and execute translations to make the website accessible for all supported languages.

4.      Email/SMS Assistance and Coordination:

•  Assist with email/SMS creation in the email service provider, including creating templates, updating assets and copy, and UAT of messages.
• Implement and QA regular site content (asset and copy) refreshes

5.      New Product Launch Coordination:

• Coordinate new product launches, ensuring all products have the necessary data, assets, product tags, and inventory for a timely launch.

6.      Asset Briefings and Coordination:

• Create and coordinate asset briefings for visuals needed for onsite, emails, and ads (Meta & Pinterest).
• Ensure all assets are delivered on time and in the correct sizes needed for each platform.

Minimum Requirements:

• Minimum of 2 years of professional experience within ecommerce
•  Familiarity with Shopify Plus
•  Effective project management and prioritization skills
• Positive team player and strong work ethic

Key experiences:

• Previous experience in a similar Ecommerce Coordinator role, with a focus on website management, merchandising, and promotional campaigns.
• Proficiency in Shopify Plus, including apps for personalization and merchandising.
• Strong attention to detail and ability to QA strategies, pricing, and website content effectively.
• Excellent communication skills to collaborate with cross-functional teams.
•  Ability to work collaboratively with cross-functional teams, including digital, brand, ecommerce, and marketing managers.
• Strong communication and project management skills, with a proven track record of delivering high-quality work on time.

Great to have, but not required:

• Experience in email/SMS creation and coordination is a plus.
• Familiarity with SEO best practices and ability to execute translations for multilingual websites.
• Experience with eCommerce listing optimization for prioritizing content enhancements on PDPs
• Understanding of consumer behavior and what drives purchases
• Experience working with Amazon needs as well as brand.com websites

Position: Quality Assurance Tester

Work Hours (Client): Mondays to Fridays, US Timezone, TBD

Pay Range: Upto - $1800/month

Duties and Responsibilities:

Continuous Platform Testing:

● Regularly test core functionalities of the UGC gaming engine to ensure consistent performance.

● Conduct thorough testing of new features and updates before they are deployed.

Bug Reproduction and Reporting:

● Promptly address user-reported bugs by attempting to reproduce them.

● Document detailed steps involved in the reproduction of these bugs.

Issue Tracking and Documentation:

● Create comprehensive tickets in Linear, our project management system, for all identified issues.

● Clearly describe the expected results versus the actual results in the tickets.

● Include detailed steps for reproducing each issue.

Collaboration with Development Team:

● Work closely with the product and development teams to convey findings and follow up on issue resolution.

● Participate in regular meetings and updates to stay aligned with the team & goals and timelines.

Feedback and Improvement Suggestions:

● Provide constructive feedback on platform usability and user experience.

● Suggest potential improvements or features based on testing insights and user feedback.

User Experience Advocacy:

● Ensure that user-generated content (UGC) on the platform maintains a high standard of quality and functionality.

● Advocate for end-user needs and perspectives during issue resolution and feature development.

Compliance and Standards Adherence:

● Ensure that all tests and procedures comply with company standards and best practices.

● Stay updated with the latest trends and best practices in QA testing and UGC platforms.

Reporting and Communication:

● Regularly report on testing progress, issues, and resolutions.

● Maintain clear and effective communication with all stakeholders, including development teams and management.

● 2+ years of Proven experience in QA testing, preferably in gaming or related fields.

● Strong understanding of software development and testing methodologies.

● Familiarity with project management and bug tracking tools, specifically Linear and Discord

● Excellent problem-solving skills and attention to detail.

● Ability to work independently and manage time effectively.

● Strong communication and teamwork skills.

● Passion for gaming and understanding of user-generated content platforms.

LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : VIRTUAL EVENT COORDINATOR

Work Hours : Monday to Friday 9am to 5pm ET (can be flexible)

Holidays : TBD

Pay Range : USD 1,000 - 1,400 per month

Company/Client Overview:
The client is a technology-focused investment banking and strategic advisory group specializing in M&A, Capital Raising, Strategic Partnerships, and Innovation Access for a select client roster of public corporations, private equity sponsors, and high-growth companies. Their core strengths include extensive personal relationships across the strategic landscape, unparalleled market insights, and deep global perspectives and deal experience.

About the role:

They are seeking for a positive, motivated, professional, detail-obsessed, and trustworthy Virtual Event Coordinator to join their dynamic Events Practice. This role will support a forward-thinking group of industry leaders whose achievements come because of hard work, ingenuity and consistently exceeding expectations.

This candidate will support the Event Planning and Operations department in areas such as venue and vendor sourcing, event industry research, event planning and project management. Venue and vendor data entry, database management and more. 

Duties and Responsibilities:

• Venue & Vendor Procurement
• Venue Research: hotels, restaurants, unique and non-traditional venues
• Vendor Research: technology, photographer, videographer, special touches, event staffing, florist, transportation, etc.
• Relationship management with venues and vendors
• Downstream deposit and payment oversight and budget tracking 

• General Event Research 
• Industry research to stay informed on relevant industry trends, innovations and ideas. 
• Process improvement research: working with Senior Event Director to implement research related to internal process refinement  
• Longer-term project research 
• Conduct competitive event analysis.

• Event Planning Database Management
• Daily, weekly, and monthly management of event databases: The Vendry (venue/vendor tool), Competitive Events Master and more

• Event Planning & Logistics
• Site visit coordination & calendaring 

• Event Operations
• Creation event preparation documents
• Creation of Run of Show document, support preparing staffing guides, staffing emails, shot list, venue decks and emails, staff itineraries, etc.
• Packing, shipping and event supply/equipment management 
• Prepare shipping labels and coordinate deliveries.
• Event supply ordering  
• Schedule, track and manage event shipments and materials
• Assist with troubleshooting in the instance of any delays
• Coordinate with the New York based Administrative Assistants for physical supply management (supply management/storage, packing/unpacking, etc.) 
• Vendor management support
• Assist with Certificate of Insurance (COI) compilation
• Assist with vendor load in/out scheduling
• Room block management 
• Support tracking room block usage and pickup
• Support rooming list changes and follow up
• Supplier commission tracking and collections.

• Bachelor’s degree in Hospitality, Business or related discipline or equivalent relevant experience
• 2-4 years direct experience working in events and conferences 
• Basic knowledge and understanding of hotel brands and restaurant groups
• Excellent computer skills and a strong understanding of Microsoft Office Suite (Outlook, Excel, PowerPoint) are essential.  
• Ability to multi-task, execute under tight deadlines, work in a fast-paced, high-stress environment, monitor and manage multiple priorities, and meet timelines on large projects from inception through completion
• Strong organization skills, exceptional attention to detail, and excellent analytical, verbal, and written communication skills
• Initiative and creativity, with a “get things done” attitude. Work “Athlete” mindset – someone who is coachable, innovative, focused and is able to adapt
• Demonstrated strategic thinking and problem-solving skills which exemplify the ability to identify issues or challenges and find a reasonable solution
• Strong interpersonal skills and the ability to quickly develop trusting, productive relationships with the executive team, vendors, staff, and all partners 

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Position : HR Staffing Specialist

Work Hours (Client) : EST; total of 40 hours/week (shifting schedule with some days required to work longer shifts, but fewer days in a week, see this table as an example)

: Normal business hours during first few weeks for training

Holidays : TBD

Pay Range : $800-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

The company is the world's leading provider of personalized in-home care services. We have over 1,100 independently owned and operated franchise offices worldwide that employ compassionate CAREGivers who share our dedication to enhancing the lives of aging adults and their families. Services span the care continuum, from companionship and personal care to specialized Alzheimer's care and hospice support.

Caring for others is part of our DNA, and that includes caring for your career. The company provides best-in-class training, education, and opportunities for career advancement. It also offers you the opportunity to be part of a supportive family-like culture where you're encouraged to talk with your local office for support, share stories, and seek guidance.

About the job:

The role is responsible for successfully coordinating all activities related to Client/Staffing Assistant schedules and staffing open shifts.  They are also responsible for spending part of their time conducting Staffing assistant interviews and assisting HR Coordinator with Staffing Assistant activities.

During the on-call periods in the evening, the role would be responsible for answering incoming phone calls, handling issues with our employees who are on shifts, as well as doing file-audits. During normal business hours, the role would be answering phones (along with our team), staffing shifts, performing HR interviews, etc.

Duties and responsibilities:

• Answer incoming calls in a professional, friendly, and knowledgeable manner
• Create and maintain client and Staffing assistant schedules with an emphasis on creating high-quality matches and the development of extraordinary relationships.
• Monitor, mediate, and log all client and Staffing assistant activity utilizing the software system.
• Follow up with all client and Staffing Assistant issues to ensure their problems are resolved. 
• Enter and maintain accurate client and Staffing assistant records in the software system.
• Follow up and communicate Staffing assistant and client issues to ensure problems are resolved.  
• Recognize and capture opportunities to increase service hours to enhance and/or increase quality care. 
• Staffing on-call after-hours On-Call Coordinator – holidays split up and a regular rotation of every other Thursday.
• Assist the Service Manager in monitoring all Staffing assistants overtime.
• Work to have recurring schedules for all clients to limit the number of Staffing Assistants going and to give consistency to clients and Staffing Assistants with their hours.
• Document all staffing, overtime, clock-in/out issues, scheduling changes, etc. in ClearCare.
• Have monthly One to One meetings with Service Manager

Minimum Requirements:

• Must have at least 3-5 years of experience in a similar field/ role.
• Experience handling employee schedule and concerns is nice to have
• A high level of English language customer service (phone and email) is very important.
• Proficiency in Microsoft Teams & Outlook is required
• Any experience with the software Wellsky (formally ClearCare) would be great, but not required
• Familiarity with Ring Central (phone system) is a plus but not mandatory.
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively.
• MS Office Application experience

#1 PH Workforce Delivering to the US.

Bizforce and our medical billing division, MedCore Solutions, is currently seeking a skilled and compassionate WFH US Medical Assistant to join our team. As a Medical Assistant, you will play a critical role in providing quality healthcare services to patients. This is a permanent work from home position that offers flexibility and the opportunity to work with a dynamic team of healthcare professionals.

Who We Are

MedCore Solutions (MCS) is a single source solution for healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing.

We offer an expansive suite of administrative products and trainings to keep your practice and its employees safe and up to date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use, and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

Responsibilities

• Assist healthcare providers in patient examinations and procedures
• Interview patients and document basic medical history
• Obtain and record vital signs and medical history of patients
• Prepare examination rooms and ensure cleanliness and organization
• Administer medications and injections as directed by healthcare providers
• Coordinate patient referrals and follow-up care
• Update and maintain electronic medical records
• Provide patient education and support
• Collaborate with the healthcare team to ensure quality patient care
• Provide administrative support to ensure efficient operation of the office
• Answer and direct phone calls, take messages, and respond to inquiries
• Perform clerical tasks such as filing, transcribing, and faxing
• Coordinate and schedule appointments, meetings, and travel arrangements
• Maintain an organized filing system for both electronic and paper documents
• Assist in the preparation of reports, presentations, and correspondence
• Assist with project coordination by tracking progress and deadlines

Other Details:

Schedule: Mondays - Fridays 8 hr/day; 40 hr/week; Weekend days off

Timezone: CST

• At least 2 years of experience as a Medical Assistant or a Medical Secretary in a virtual healthcare setting
• Organize and schedule appointments
• Update and file medical records and insurance reports
• Proficient in using electronic medical record systems
• Knowledge of medical terminology and procedures
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Experience with calendar management and scheduling software is a plus
• Can start immediately or in 2 weeks
• Knowledge of Personal Injury and Radiology a plus

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5

• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up
• Peripherals: Headset with noise-canceling feature

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education
• Specialized Training

Just imagine your future with us…

At Aurecon we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

What will you do?

In this position you will join our Infrastructure business, where you will play an integral part in a team of highly skilled specialists that ‘bring ideas to life’ for our clients across all types of infrastructure projects - from rural access roads to complex freeways, toll roads, system interchanges and water security.

We know the work we do is vital in assisting our world’s economic development and, it’s the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to ‘bring ideas to life’. ​

• Minimum 4-5 years professional experience in engineering consulting specialising in geotechnical engineering;
• Recognised Civil Engineering qualification (Bachelor/Master Degree);
• Proven technical proficiency and experience in geotechnical and foundation design and analysis on infrastructure projects in Singapore, including foundations, deep excavation, basement cofferdam design and strutting system – permanent and temporary works;
• Sound understanding and application of Hongkong design codes and commonly used geotechnical analysis software including PLAXIS 2D and 3D
• A proven ability to be able to understand the ground and model it in all its complexity, and to understand construction sequencing of foundations, retaining walls and basement projects;
• Energetic, proactive, reliable team player with excellent communication skills and a solid understanding of customer service principles and working closely with Contractors.

Roles and Responsibilities:

• Undertake geotechnical engineering design and analysis on infrastructure construction projects;
• Use initiative to resolve tasks or problems that arise at a competent level;
• Work independently or as part of a team;
• Prepare detailed well written reports or sections of reports;
• Communicate clearly with colleagues, with Hongkong’s team and managers and clients.

We know today’s complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.

What can you bring to the team?

Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future. You will also need a relevant technical qualification and chartered status would be preferable.

Our Aurecon Attributes describe the types of people we bring together for clients. We don’t expect you to have all eight of the attributes, but one that is unique to you.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About Us

We’ve re-imagined engineering.

Aurecon is an engineering and infrastructure advisory company, but not as you know it!

For a start, our clients’ ideas drive what we do. Drawing on our deep pool of expertise, we co-create innovative solutions with our clients to some of the world’s most complex challenges. And through a range of unique creative processes and skills, we work to re-imagine, shape and design a better future.

We listen deeply and intently, which helps us see opportunities, possibilities and potential that others can’t.

Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!

The Delivery Leader – People & Culture Administration is responsible for overseeing team performance of all administrative functions within the People and Culture (P&C) department. This role involves ensuring the efficient and compliant delivery of P&C administrative services, managing a team of P&C administrators and contributing to the overall success of the People & Culture department. The Delivery Lead plays a critical role in maintaining accurate records, supporting compliance and enabling the P&C Team to focus on strategic initiatives.

Duties and Responsibilities:

Team Management & Leadership:

• Manage and oversee P&C administrative functions, including but not limited to onboarding, offboarding, record keeping and compliance with P&C policies and regulations.
• Lead, mentor and train HR Administrators.
• Ensure team members are well-equipped to handle their responsibilities efficiently.
• Set goals and performance expectations for the team.
• Continuously evaluate and improve P&C administrative process to enhance efficiency and accuracy.
• Implement best practices and automation where applicable.
• Generate P&C Administrative reports and metrics to track KPIs (key performance indicators) and support decision making.
• Collaborate with other Corporate Services functions and departments to ensure seamless services delivery.

Operational Excellence:

• Maintain accurate and up-to-date employee records, ensuring data confidentiality and compliance with data protection regulations.
• Ensure P&C administrative processes adhere to relevant employment laws, regulations and company policies.
• Conduct periodic audits to identify and address compliance issues.
• Provide support to employees on HR-related inquiries and issues.
• Communicate P&C Administrative updates and changes to employees as necessary.
• Provide expertise on technology systems and functions (ex: process flows, HCM, LMS and HRIS)

Description

• Do you want to work with some of Australia's best financial planning businesses?
• Embark on a fulfilling and engaging career.
• Earn from 35K or depending on experience + Generous benefits + personalized learning and development.

This is a dayshift, full-time role with weekends off.

ABOUT BSA

We are a talent outsourcing company with offices in the Philippines. We guide, inspire, and empower young talents to be the heroes that drive business growth. We are more than just a workplace; we are a family. We create a satisfying work environment, one that you'll look forward to coming to every day — a place where the best and brightest minds meet to build a community of successful companies.

ABOUT THE CLIENT

5 ELK creates an awesome working environment for people who are serious about their careers and committed to providing exceptional customer service.

ABOUT THE ROLE

We are currently seeking an experienced Trainer to join our talented team.

What you will be doing:

Develop training programs for new team members.

Support and mentor team members

Conduct evaluations and identify areas of improvement

Monitor team member performance and response to training

Attend meetings to present targeted training plans to clients

Assist in the development of supporting tools to ensure success for both team member and client

Manage our internal CRM to ensure compliance is adhered to

Assisting Operations Managers to address client feedback

Test all systems prior to commencement

Liaise with Operations Managers to facilitate graduation process

Other responsibilities:

Support the internal training team with new initiatives and projects

Attend and contribute to internal meetings

Promote and enhance the interests and reputation of 5 ELK

Qualifications:

Has worked in financial planning for 2 years or more

Ability to lead and manage the individual needs of multiple team members

Ability to management projects and keeping multiple parties responsible

Ability to communicate at all levels with empathy and professionalism

Ability to take on feedback and grow within the team

Ability to work under pressure and to deadlines

Ability to adapt to the individual learning style of team members

This role will be reporting to the Senior Manager of Learning and Development.

Our client, 5 ELK benefits:

• Fixed Dayshift Schedule and Weekends Off
• Australian Holidays off and get to enjoy Christmas and New Year
• Competitive Compensation Package
• HMO with 200k benefits, plus 1 dependent when you start.
• Monthly Awards and other Incentives
• Company Events and Employee Wellness Programs
• Personalized learning and development program
• Coaching and mentoring by qualified and experienced professionals
• Modern fit-out and workstation

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, origin, or any of the characteristics protected by applicable law.

• Establish business relations with clients over email, social networks, and phone.

• Identify appropriate individuals within the targeted organizations.

• Follow up on leads and conduct research to identify new potential prospects.

• Help the Business Development Manager build and cultivate professional relationships by initiating communications and keeping in touch with potential clients.

• Manage data for existing and new clients in the database.

• Responsible for the Business Development Manager’s communication with clients, during her absence. 
• Meet with potential customers to understand their businesses and needs in order to create proposals that meet their objectives.
• Research competitor products and services to identify opportunities for products or services that are different from existing offerings in the market.
• Coordinating sales calls, meetings, presentations, and other activities with other members of the team.
• Conducting market research on products or services to identify opportunities for growth in specific markets.
• Drafting correspondence such as letters, emails, and proposals to clients.
• Reviewing contracts with clients to ensure compliance with company policies.
• Directly contacting potential clients to introduce the business and arrange meetings with executives.
• Developing new leads through networking and relationship-building with prospective clients.

• Good command of English, both written and spoken 
• Computer literacy (standard Office applications) 
• Knowledge of additional language would be highly advantageous 
• Knowledge of customer service principles and business correspondence experience (preferred) 
• Well-organized, attentive to details , and customer oriented. 

• 13th-month pay
  HMO upon regularization
• Paid leaves upon regularization

Angkas’ mission is to eradicate poverty in the Philippines by providing opportunities for its bikers to create a source of livelihood that impacts their family and their communities. 

As the Product Manager for Angkas Customer App, you will play a pivotal role in shaping and enhancing the user experience for our mobile application. You will lead cross-functional teams to deliver features and improvements that align with our business objectives, always keeping the customer at the forefront. This role requires a unique blend of strategic thinking, technical acumen, and a passion for creating user-centric solutions.

• Develop a deep understanding of the needs, preferences, and pain points of Angkas Customers
• Champion a customer-first approach in all product decisions and ensure that user feedback is incorporated into the product roadmap.
• Utilize data analytics, user feedback, and market research to drive informed decision-making processes.
• Establish key performance indicators (KPIs) and regularly analyze product performance, iterating on features to optimize user engagement and satisfaction.
• Work closely with design, engineering, marketing, and operations teams to ensure a unified product vision and seamless execution.
• Foster a collaborative environment that encourages open communication and knowledge sharing across departments.
• Develop and maintain a product roadmap that aligns with business goals and enhances the overall customer experience.
• Prioritize features based on their potential impact on user satisfaction and business value.

• Bachelors of any 4-year course. Preferably Information Technology, Management Engineering, Marketing but not required 
• Minimum of 4 years of SOLID Product Management Experience 
• Familiarity with the transportation or on-demand services industry is advantageous.
• Mobile App Development Knowledge
• UI/UX Understanding
• Data Analysis and Interpretation
• Knowledge of how mobile apps interact with backend servers through APIs

Position : EA / Chief of Staff

Working Hours : 10am-6pm Eastern

Salary Range : 1000 - 1,500 USD

ABOUT THE ROLE:

We are seeking a proactive and versatile Executive Assistant/Chief of Staff to support our team. This role will involve overseeing day-to-day operations, troubleshooting issues, and ensuring smooth functioning across various aspects of the business.

SCOPE OF WORK:

• Ensure efficient operation of daily tasks and processes
• Troubleshoot problems and implement effective solutions
• Maintain open communication channels within the team
• Handle administrative tasks as needed
• Assist with special projects and initiatives as assigned
  

MINIMUM REQUIREMENTS:

• Proficiency with Google Suite (Sheets, Docs, Email)
• Tech-savvy with the ability to quickly learn new tools and software
• Familiarity with email marketing tools such as ActiveCampaign (training available)
• Strong communication skills, both written and verbal
• Analytical mindset with logical problem-solving abilities
• Previous experience in a similar role preferred but not required

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Business Development Representative

Working hours: TBD
Salary: $900 - $1500 USD 

About the role:

We are looking for a BDR with experience selling Google Business Profile software (Google Maps), Google Analytics, and/or Google Search.

Duties and Responsibilities:

• Understand our product, plans, and customers.
• Build a strong pipeline of prospective clients through lead generation.
• Conduct effective cold calling and cold emailing.
• Strategize innovative ways to list buildings.

• Minimum 2-3 years of experience with the role.
• Bachelor’s degree or a diploma in Marketing, Business, or other related fields.
• Experience working with Google Business Profiles, Google Ads is a plus.
• Experience using and configuring HubSpot CRM is a plus.

LOOKING FOR FILIPINO TALENTS RESIDING IN THE PHILIPPINES

Position                                            : Social Media Manager

Work Hours                                    : Flexible

Holidays                                           : TBC

Pay Range                                       : $700 USD per month

Company/Client Overview:

Our client in the US is an entertainment data company that builds products that provide data to businesses on celebrities and influencers. Its specialties include SEO, Social Media Marketing, Web Design, Mobile Marketing, and Viral Marketing.

We're seeking an experienced and passionate Social Media Manager to spearhead our digital content creation for platforms including TikTok, Instagram, and Twitter. If you have a knack for turning trending news stories into captivating short videos and have a proven track record of creating viral content, then we want you! We are specifically looking for an expert in making IG Reels and TikTok’s that use b-roll and voiceovers to tell a story and make them go viral.

Key duties/responsibilities: 

1. Content Creation & Management: Design, create, and manage high-quality content tailored to each platform's unique audience.

2. Video Production: Develop engaging short videos for social media platforms, utilizing voiceovers, B-roll, and other creative assets to maximize viewer engagement.

3. Content Calendar: Strategize and manage a consistent publishing schedule ensuring relevant content is timely and topical.

4. Engage with the Latest Trends: Stay updated with the latest social media trends and adapt content strategies accordingly.

5. Optimize for Virality: Leverage insights and analytics to understand what makes content shareable and implement strategies to increase virality.

6. Community Engagement: Respond to comments, engage with our community, and build a loyal follower base.

7. Collaborate: Work closely with CEO and research team to align social media content with broader company initiatives

·       Proven track record of creating viral content and growing social media audiences.

·       Expertise in video creation, including but not limited to scripting, shooting, and editing.

·       Strong understanding of social media analytics and the ability to adjust strategies based on data-driven insights.

·       Ability to stay updated with industry trends and the changing dynamics of social media platforms.

·       Excellent verbal and written communication skills.

·       A creative mind with a passion for storytelling.

TBC

Angkas’ mission is to eradicate poverty in the Philippines by providing opportunities for its bikers to create a source of livelihood that impacts their family and their communities.

The Product Owner, will play a crucial role in setting up the foundations in making this happen - by delivering tangible value through product innovation and achieving product excellence

What you’ll be doing:

• Work on building, iterating, and growing a product suite of Angkas’ financial products
• Oversee a high-traffic platform supporting millions of transactions
• Own more than 10 features, dealing with complex business rules, calculations, and system integrations
• Engage in pioneering new product features, novel solutions, and create new “lego blocks” in software solutions together with the Finance squad
• Ensure high degree of collaboration with stakeholders to achieve business impact

• At least 3 years experience in business analysis, preferably with banking, e-commerce, other financial-related, or transportation background
• Has a Bachelor's/College Degree, preferably (but not required) Computer Science/ Information Technology, Engineering (Computer/ Telecommunication/ ECE) or equivalent.
• Strong understanding of Agile SCRUM, JIRA and Confluence
• Can work independently and in a team environment
• Capable to influence stakeholders and work closely with them along with other members in tech team to determine acceptable and best possible solutions
• Proactive, exceptionally analytical and conceptual in thinking skills
• Skilled in template formulation for documentation and very good in presentation and communication skills
• Detail-oriented
• Excellent planning, organizational and time management skills
• Willing to work from home and go onsite, as necessary

Why join Angkas?

• Freedom of work
• Work life balance
• Free meal and use of gym
• Opportunities for promotion
• Competitive salary
• Pay raise
• Start-up environment
• Multi-cultural and Agile work environment
• Diversified use of technology

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Customer Service Representative

Work Hours: Monday to Friday, 9:30 AM to 5:30 PM EST | 10:30 PM to 6:30 AM Philippine Standard Time

Holidays: US holidays

Pay Range: $1,000-$1,500 per month (depending on qualifications and skills)

Responsibilities:

• Review and respond to conversations in the app CRM solution HubSpot.
• You care a lot about education and spending time making sure a customer feels heard and understood, while also teaching them how to use the app.
• Build customer loyalty and satisfaction, through onboarding, product adoption, retention and growth.
• Drive platform adoption by ensuring the user has the correct understanding and knowledge of the platform and financial parameters.
• Own and manage the customer success playbook, including general product knowledge, general financial industry knowledge/terminology, stock market and banking holidays, branding and language guidelines, etc.
• Manage and report on the overall health of the client relationship to internal stakeholders.
• Work with Marketing to craft responses to commonly asked questions, including maintaining the FAQ section on the website, bot responses, in person customer care responses, and customer educational materials.
• Use your knowledge of customer needs to help build out the product roadmap.
• Maintain metrics to understand customer happiness, including NPS, customer service conversation ratings, first response times, time to close customer conversations, etc.
• Create Customer Success Plans (CSP) that set the tone for the relationship and measure goals over time.
• Must be confident and possess solid communication, listening, and interpersonal skills.
• Team player who identifies closely with, and is passionately committed to, the achievement of our overall mission.
• Excellent writer and communicator.
• Ability to thrive in a fast-paced environment and handle a diverse workload.
• You are timely and respond to emails quickly.
• You are able to communicate at the time needed any issues to the rest of the team about problems currently happening in the app.

Bonus Points:

• Experience in a highly regulated industry, such as finance, insurance, or health care.
• Have previously started your own company, blog, or side hustle.

•  5+ years of experience in consumer-focused customer experience.

• Experience using customer service automation tools, including HubSpot and ReTool.
• Experience using critical thinking and problem solving to deliver the best possible outcomes to customers.
• A curious mind, advanced critical thinking abilities, and sound judgment with a risk mitigation mindset.

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

JOB RESPONSIBILITIES:

Bank Administration

• Opening/closing of accounts
• Maintain banking relationships
• KYC Updates
• User Maintenance
• Auto-debit authorization
• Banking integration and systems maintenance
• Coordinates with bank personnel for other bank services to be availed and other banking concerns

Treasury Support

• Transfer Pricing review
• Intercompany agreements and transactions
• Cash management and forecasting

Cash Transactions and Bookkeeping Support

• Worldwide payment release role
• Intercompany wire transfers
• Statutory payments
• Prepares and documents all cash transactions
• Prepares daily cash position report
• Prepares journal entries related to cash
• Ensure sufficient funds to meet ongoing operational and capital spending needs
• Assist in cash reconciliations

Insurance

• Support worldwide policies as needed such as car/shipment values, property values
• Manage local policies (European CGLS, Local Property/GL, AMPI Cargo)
• Claim support

SOX Controls

• Implements and executes both key and non-key treasury controls
• Collects and provides evidence of controls for audit purposes
• Assist with debt compliance covenants as needed

Process Improvement Initiatives

• Eliminate manual wires and paper checks
• AME bank account rationalization

Other Support Activities

• Withholding Tax support
• FX efficiency/risk management

MINIMUM QUALIFICATIONS:

• Degree in Finance/Accountancy/Management Accounting/Accounting Technology
• Minimum of 3 to 5 years work experience
• Computer literate (MS Office Applications), advanced proficiency in use of computer, office software and business applications, especially Excel
• Ability to manage and execute tasks in a high-pressure environment
• Recommends improvement on existing process/procedures
• Mastery of systems, analytical tools and data management
• Can design reports and self-service tools business managers will use
• Ability to investigate a problem and find a solution in a timely, efficient manner
• Possesses analytical thinking skills

Avid is looking for a new Senior Salesforce Business System Analyst to support the Sales and Marketing Operations team dedicated to ensuring the optimal usage of SFDC CRM, Marketo and SFDC Partner Communities, capitalizing on the full features and benefits of the systems needed by various internal teams. 

As a Sr. Salesforce Business System Analyst, you will report to the Sr. Director of Enterprise Applications, and you will work closely with the Sales & Marketing Operations team to support day-to-day operations, drive automation of operational & sales processes and manage the integrations to our various business systems for our Salesforce.com, Marketo and Partner Communities environment. This role requires in-depth knowledge of business processes, workflows, and market best practices.

What you'll do

• Partnering with business stakeholders to understand functional and technical requirements, work closely with technical and development teams to implement solutions.
• Design, develop and configure customized solutions using the full Salesforce toolset including custom objects and fields, validation rules, workflows, triggers, etc.
• Develop and maintain Salesforce CPQ product configurators.
• Administer and maintain the Partner Portal
• Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects, fields, page layouts, custom objects, new applications when necessary
• Ability to understand, debug and handle code changes and willingness to learn new features and drive adoptions
• Understand and maintain various data/systems, (e.g. Marketo, SAP, Zuora etc.) integrated with Salesforce and work cross-functionally to maintain and improve upon SFDC integrations with both internal and third-party systems
• Develop reporting and dashboard functions as well as provide business intelligence analytics
• Map salesforce.com hierarchy and territories, reassign Accounts, Contacts, and Opportunities in response to ownership changes
• Manage and maintain security including sharing rules and security levels.
• Design, Create and maintain user roles, profiles and hierarchies including user management.
• Create and administer user guides for feature roll-outs to existing or new users/groups.
• Manage new releases of SFDC and related plug-ins and efficiently roll out new features
• Serve as a Subject Matter Expert (SME) for Avid’s Salesforce.com solution

Who you are

• BA/BS degree required
• Minimum 5+ years’ experience in a Salesforce.com techno-functional role
• Strong practical deployment knowledge of customization on the Salesforce Lightning platform which should include: Lightning Components using the Lightning Design System framework, Apex, API, Triggers, Apex data loader, and declarative platform tools. (Process Builder, Visual Workflow, Lightning App Builder, etc.)
• Salesforce Developer, CPQ and Sales Cloud Certification are preferred
• Experience in Salesforce (SFDC) CRM with end to end implementation experience.
• Salesforce.com integration experience, including between different business systems as well as working with integration tools.
• Strong practical development and deployment knowledge of Experience Cloud.
• The hands-on experience with Partner community development with Lightning framework is must.
• Ability to define the system landscape, to identify gaps between current and desired end-states and deliver a CRM solution.
• Ability to work in a fast-paced environment
• Excellent verbal and written communication skills

Avid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ABOUT AVID

Avid makes technology and collaborative tools so creators can entertain, inform, educate, and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts. To learn how Avid powers greater creators or for more information, visit www.avid.com.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!