A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

The Career Coach is responsible for evaluating students' resumes and LinkedIn profiles using a grading rubric. The role involves providing constructive feedback, guiding students to improve their content, and hosting one-on-one or group meetings to discuss improvements. Additionally, the Profile Coach will direct students to career services resources within the Canvas learning platform and ensure they are aware of all available tools and support. 

WHY DO WE WANT YOU

We are on the lookout for dynamic individuals who are driven to contribute significantly to Boldr's growth and embody our Purpose. We value team members who are fully committed, share their unique talents and perspectives, and embody our core values: Curious, Dynamic, and Authentic. As a Recruitment Operations Coordinator, your impact will be critical in shaping our team's success and driving our company forward.

WHAT WILL YOU DO

Resume Packaging and Review

• Conduct thorough reviews of students' resumes and LinkedIn profiles to ensure professional presentation and market alignment.
• Assist students in using the provided resume template, guiding them in accurately representing their skills, experiences, and achievements.
• Perform an initial review of student resumes, offering feedback and suggesting revisions to meet quality standards.
• Host virtual meetings to discuss feedback and suggest improvements.
• Work with students on finalizing their resumes for approval and use in their job search.

LinkedIn Profile Optimization

• Guide students in creating or updating their LinkedIn profiles to establish a professional digital presence.
• Advise on profile elements including headline, summary, work experience, and skills.
• Collaboration with Career Coaches
• Collaborate with Career Coaches to tailor resumes and LinkedIn profiles throughout students' eligibility with career services.

Career Development Tools

• Provide students with templates, feedback, and best practices to empower them in creating high-quality career documents.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• Eager to learn and grow in the field of recruitment and talent acquisition.
• Detail-oriented and committed to delivering a high level of accuracy in your work.
• Motivated by the opportunity to contribute to a team and support candidate satisfaction.

YOU HAVE…

• Experience in resume writing, LinkedIn profile optimization, career coaching, or talent acquisition.
• Strong understanding of industry trends and best practices for resumes and professional profiles.
• Experience in coaching or advising students or professionals is preferred.
• Familiarity with Canvas or similar learning management systems is a plus.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As the Student Re-engagement Manager, you will be responsible for identifying and reaching out to extended students who dropped from the program. Your primary objective will be to reengage these students and provide guidance to support their successful return to the extended course. You will act as an advocate for students, offering personalized assistance and support throughout the re-entry process.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Identify and contact extended students who dropped out of the program to understand the reasons for their departure.
• Develop personalized re-engagement strategies for each student, addressing their specific concerns and needs.
• Act as the primary point of contact for dropped students, providing ongoing support and guidance during the re-entry process.
• Collaborate with the Student Success team to develop initiatives that improve student retention and reduce drop rates in the extended course.
• Maintain accurate records of re-engagement efforts and student interactions, ensuring timely follow-ups and documentation.
• Provide information about resources, academic support services, and financial aid options to facilitate the re-entry process.
• Assist students in completing necessary paperwork and enrollment procedures to re-enroll in the extended course.
• Collaborate with other departments, including Finance and Academic Advising, to ensure a smooth transition for re-entering students.
• Monitor students' progress upon re-entry, identifying potential challenges, and providing proactive support to enhance their success.
• Share insights and feedback with relevant teams to continuously improve the re-engagement process and overall student experience.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.
• Self-starter, motivated, and results-driven 
• Possesses an innate ability to connect with people and energizes them to push forward, even when encountering obstacles or pushback.
• Ability to function effectively in a fast-paced environment and quickly learn new skills to meet the organization’s needs
• Organized and detail-oriented. Always up-to-date in documentation and record creation

YOU HAVE…

• 1-2 years of customer service experience, sales, or any client/customer-facing position
• Bachelor's degree in a relevant field or equivalent work experience.
• Proven experience in academic advising, student success management, or a related field.
• Strong interpersonal skills and the ability to build rapport and trust with students from diverse backgrounds.
• Excellent communication skills, both written and verbal, to provide clear and empathetic support to students.
• Familiarity with higher education systems and procedures, including enrollment processes and academic policies.
• Ability to work independently and take initiative in re-engaging dropped students.
• Highly organized with strong time management skills to handle multiple re-engagement efforts simultaneously.
• Previous experience with re-engagement initiatives or retention programs is a plus.
• Passion for helping students succeed and dedication to providing outstanding support.
• Preferred behavioral elements: adaptability, resilience, resourcefulness, enthusiasm, and meticulousness.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

We are seeking a Full-Time Career Outcomes Associate to be part of our rapidly growing Career Outcomes Team. We are looking for a well-organized, detail oriented, and data driven professional that comes with strong communication skills, ability to multitask, and adapt to change quickly. Our Career Outcomes Associate will support our Career Readiness team and Career Coach team by providing meaningful outreach to active and completed students and help shape the student expectations and understanding of career support.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Contact active learners via phone, SMS, and our LMS system to encourage Career Outcomes participation and road to packaging. 
• Help reinforce expectations for students around career support through 1:1 correspondence
• Provide administrative support for Career Readiness and Career Coaches and students in our LMS and CRM systems.
• Ensure accurate and timely data entry and maintenance of student conversations and sessions.
• Maintain feedback loops between teams.

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.

YOU HAVE…

• A background in higher education, student advising, or process management.
• Ability to build rapid rapport and trust with students across diverse backgrounds and abilities.
• You have excellent written and verbal communication skills.
• You are passionate or interested in learning about the tech landscape.
• You have experience working in a remote environment and/or a fast paced environment.
• You thrive in an agile and collaborative environment.
• Organized and detail-oriented. Always up-to-date in documentation and record creation.
• Ability to work in a collaborative environment.
• Experience working with Google Drive, Microsoft Office, and any sales/operation CRM and other collaboration tools is preferred.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Student Success Advisor, you are responsible for managing programs and cohorts at a university, providing support and servant leadership to our students. This job description highlights the key responsibilities and expectations of the role, showcasing the support and servant leadership exhibited by the current employee in this position.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Program and Cohort Management:
• Manage programs and cohorts at a university, ensuring their needs are met and their goals for student success are achieved.
• Monitor and review feedback and key performance indicators (KPIs) for specific cohorts, identifying areas for improvement and implementing appropriate interventions.
• Conduct class observations to ensure quality instruction and provide valuable feedback to instructors.
• Student Outreach:
• Engage in proactive student outreach to establish connections and build rapport with students.
• Maintain regular contact with students, fostering first-mile connections through at least monthly calls or texts to cohorts.
• Provide ongoing support and guidance to students, addressing any questions, concerns, or challenges they may face.
• Support and Feedback:
• Serve as the primary point of contact for students, addressing their needs and providing timely and effective support.
• Actively listen to student feedback, acknowledging their concerns and providing appropriate resolutions.
• Collaborate with relevant departments to address feedback that requires attention and improvement.
• Connection with At-Risk Students:
• Monitor the progress of at-risk students and intervene as necessary to support their success.
• Regularly review progress reports and academic performance to identify students who may need additional assistance.
• Implement targeted interventions to ensure at-risk students receive the necessary support and resources.
• Attendance and Grade Tracking:
• Manage attendance tracking systems, ensuring accurate and up-to-date records are maintained.
• Monitor student grades and academic progress, identifying any patterns or issues that may require intervention.
• Collaborate with instructors and relevant stakeholders to address attendance or grading concerns.
• Student Escalations:
• Handle student escalations promptly and effectively, ensuring timely resolution and maintaining high levels of student satisfaction.
• Collaborate with internal teams to address escalated issues, advocating for students' needs and providing appropriate resolutions.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.

YOU HAVE…

• Strong interpersonal and communication skills, with the ability to build relationships and connect with students effectively.
• Ability to provide empathetic support and servant leadership to students.
• Proven ability to manage programs and cohorts, ensuring their success and satisfaction.
• Excellent organizational and problem-solving skills.
• Ability to handle student escalations with professionalism and a customer-centric approach.
• Experience with student outreach, intervention strategies, and academic support.
• Proficiency in using technology platforms for attendance tracking and student communication

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Data Services Associate, you will be working with different tools and databases to review data. You are responsible for executing processes as defined by the client and/or management. The role requires keen attention to detail while maintaining productivity at defined proficiency levels and an aptitude to learn new processes.  The position is responsible for the general operations of our department and ensures general logistical needs are met.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Observing, reviewing, and managing business logistics to ensure the company is running smoothly
• Working with the Operations Manager in overseeing instructor scheduling and compliance to ensure readiness for assignments.
• Processing data entry and QA tasks
• Management of personnel data and related administrative tasks
• Various projects and clerical tasks
• Execute processes assigned by the client and/or management.
• Reports process deficiencies to ensure accurate execution of tasks.
• creating and finishing projects assigned by the client. 
• Collaborate with internal and external teams in completing projects.

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

• Curious and authentic, just like us! #beboldr .

• An analytical and critical thinker, with an eye for even the most minute of details.
• Passionate about client satisfaction.

YOU HAVE…

• Bachelor's / College Degree in any field you’re passionate about!
• Previous experience in a related field is a plus.
• Proficiency in Microsoft Excel and Google Sheets for data manipulation, analysis, and visualization
• Bachelor’s Degree or equivalent experience preferred
• Familiarity with data visualization tools.
• Detail-oriented and organized with a strong commitment to data integrity
• Strong problem-solving skills and the ability to work with complex datasets
• Basic knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs, and MS Office applications.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

Trainees will be introduced to various aspects of e-commerce operations, including platform
management, product listing updates, campaign monitoring, and performance analysis. The key areas of focus are:
1. Platform Performance Monitoring:
o Track and analyze key performance indicators (KPIs) such as traffic, conversion
rates, and sales across e-commerce platforms
o Generate daily or weekly reports on platform performance
2. Product List Updates:
o Regularly update and maintain product offerings on all e-commerce platforms
o Ensure accurate product information, pricing, and availability
3. E-commerce Campaign Management:
o Assist the E-commerce Account Manager in planning, coordinating, and
executing platform campaigns and promotional activities
o Track the performance of ongoing campaigns and provide insights for
improvement
4. E-commerce Analytics:
o Analyze platform data using tools such as Google Analytics or built-in platform
analytics
o Provide actionable insights based on data trends to optimize listings and
improve sales performance
5. Customer Engagement:
o Assist in responding to customer inquiries and resolving issues through the e-
commerce platforms
o Ensure a smooth and efficient customer experience across all digital touchpoints

We are seeking a passionate and talented Associate Designer with a strong background in workplace interiors. Your expertise in space design, graphic sensibility, and material knowledge will be essential as you support the team in delivering high-quality design solutions for global clients.

Key Responsibilities:

• Design Development  :Utilize your proficiency in layout design and zoning to create efficient and functional workplace environments. Create visually engaging mood boards and color palettes that effectively communicate design concepts and align with client preferences for pitches and projects. Transform initial ideas into comprehensive design solutions that are practical and aesthetically pleasing. Demonstrate a solid understanding of materials and finishes, color sensibility, and provide direction and comments for 3D renders that enhance design.
• Collaboration : Work with and collaborate with other designers across multiple geographies.
• Trend Research: Stay informed about industry trends, emerging materials, and innovative design practices to bring fresh perspectives to the team.

Qualifications:

• Master's / Bachelor’s degree in Interior Design, Architecture, or equivalent.
• 2-5 years of experience in workplace interior design.
• Strong graphical skills, with proficiency in design software (e.g., AutoCAD, SketchUp, Adobe Creative Suite).
• Excellent understanding of color theory, material selection, and space planning principles.
• Teamwork skills, with a collaborative mindset and a willingness to support team members.
• Strong communication and presentation skills.

For more details, please visit our website www.spacematrix.com

Graphic Designer - Luxury Jewelry

Location: Fully Remote

Job Type: Full-Time (9am to 5pm Eastern Standard Time)

If you have a strong eye for luxury aesthetics and a passion for creating visually stunning designs, this is the role for you. Join our client's team and collaborate with the Marketing department to showcase their exquisite diamond jewelry collections through both digital and print materials.

Key Responsibilities:

• Develop and design visually appealing digital and print materials, including advertisements, brochures, banners, social media content, and website graphics, aligned with brand guidelines.

• Collaborate with the Marketing team to conceptualize and execute campaigns that emphasize the luxury and exclusivity of our diamond jewelry.

• Proven experience as a Graphic Designer, preferably within the luxury or jewelry industry.
• A strong portfolio showcasing work that emphasizes luxury aesthetics and attention to detail.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).

• Weekly Pay
• Work from home opportunities
• Negotiable Salary, depending on the experience
• Easy Hiring Proces

We are looking for an experienced Social Media Manager with skills in website design to join our client's team. The ideal candidate will have a passion for creating engaging visual content for digital platforms and managing website design.

• Weekly Pay
• Work from home opportunities
• Easy Hiring Process
• Negotiable salary depending on the experience

As a Senior Designer for Workplace Interiors, you will lead a talented team in creating outstanding design solutions. Your proficiency in space planning, graphic sensibility, and material knowledge will be crucial as you manage multiple projects and client pitches while supporting teams across various geographies. You will ensure high-quality outcomes through effective communication and collaboration.

Key Responsibilities:

• Team Management: Manage a team of designers, providing direction and support throughout the design process while encouraging creative thinking and collaboration.
• Design Development : Utilize your expertise in layout design and zoning to develop efficient and innovative workplace solutions that enhance functionality and aesthetics. Creating mood boards, color palettes, and providing direction and comments for 3D renders while coordinating with the 3D team.
• Coordination & Collaboration : Handle design pitches and projects, ensuring timely delivery and adherence to budgets and quality standards. Support and collaborate with teams across different geographies, ensuring seamless communication.
• Creative Problem Solving and Trend Analysis : Tackle challenging design-centric pitches and projects with a proactive, solution-oriented approach, delivering innovative outcomes . Stay updated on industry trends, emerging materials, and best practices to inform design decisions and enhance team knowledge.

Qualifications:

• Master's / Bachelor’s degree in Interior Design, Architecture, or equivalent.
• Total 8+ years of experience and in that 5+ years of experience in office interior design, with experience in team management.
• Strong graphical skills, with proficiency in design software (e.g., AutoCAD, SketchUp, Adobe Creative Suite).
• Excellent understanding of color theory, material selection, and space planning principles.
• Outstanding communication and interpersonal skills, with the ability to engage effectively with clients and team members.
• Ability to work collaboratively with different teams, fostering a supportive work environment and quality design outcomes.

Pls. visit our website www.spacematrix.com

As a Sustainability Program Manager, you will build relationships and collaborate with domestic and multinational food companies (restaurant chains, caterers, retailers, hospitality groups, and packaged good companies) to help them incorporate sustainable foods such as plant-based ingredients into their supply chain.

Globally, a growing number of companies are adopting or considering plant-based food policies and commitments as part of their sustainability initiatives. Major corporations in the hospitality, food service, and retail sectors have started to incorporate plant-based options to reduce their environmental impact. The shift is driven by increasing consumer demand for sustainable and ethical food options, along with companies' efforts to meet their ESG goals.

In this role with Lever Foundation, you will help educate more companies on the sustainability, animal welfare, and economic benefits of making this supply chain shift. You will provide industry updates, connect these companies with potential suppliers, and provide other resources to help them understand and make progress on the issue. In order to identify and engage new food companies, you will do online research, write and send emails, make calls, and conduct visits and meetings with companies. 

You'll work from home and hours are highly flexible. You'll have wonderful colleagues in Asia, Europe, and the US who will work with and support you. You’ll stay in close touch with them through calls, email and messages.

Through this work you will have hands-on experience working with large food companies on corporate sustainability, with room for advancement to managerial or other positions.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

What you’ll be doing:

• Providing Tier 1 and 2 level IT, application, software & hardware support

• Monitoring the Control Centre for potential issues and raising as tickets as required

• Creating training materials to build internal knowledge

• Providing support to the on site technicians as required

• Preparing issue reports and update stakeholders

• Implementing and upgrading functionality with the customer

• Assist and contribute in determining the IT business needs of the organization; create business scenarios, system flowchart, & acceptance criteria
• Prepare all test scenarios given by the process owners and system users.
• Formulate a test plan to include a test schedule, system/module to be tested, the databases/tables/data to be tested, test scenarios and the expected results.
• Conduct all system/software testing
• Based on the analysis and together with the application developers propose solution/s to address the bugs and errors found during the test phase.
• Continuously assess and benchmark existing systems for inefficiencies; resources used, user experience, competitor’s alternative solution
• Maintain updated knowledge of industry trends and advancements
• Recommend improvements in the software to enhance user experience

• Bachelor’s degree in any course related to Information Technology
• At least 2-3 years of work experience related and focused on Software Quality Assurance, Software User Acceptance, Testing, System Documentation
• Working knowledge about any programming language, database, & server application solutions.
• Working knowledge of basic IT support services such as: Software and Applications trouble shooting and use of commonly used software products (e.g., MS Office, MS Windows and Internet tools).
• Basic Networking Skills.
• Working knowledge on basic programming and internet tools (e.g. Web Browsing, FTP, HTTP, HTTPS)
• Sound Documentation and Communication Skills.
• With extensive background in Accounting.

• Allowances
• Health Insurance

We are looking for a Junior Web Quality Assurance Engineer who is comfortable working as part of a Scrum team and believes that the quality of the product is a team-responsibility, can demonstrate professionalism and commitment to the role, the organization, and the creation of the product. A professional who is passionate for how software is developed in teams and always looking to improve, has a drive to continuously learn new things by reading and trying out new technologies on the job, also enjoy teaching others.

We are looking for an honest, self-aware of professional capabilities and always open to learn and to improve, shows confidence, fun loving and productive, shows eagerness to grow and learn more about the business. This include asking questions on a timely matter, reading, modeling others, and being open and responsive to feedback or areas of improvement.

Responsibilities

• Own functional, regression, and acceptance testing of web applications. Testing layout, interface usability, and looking for user experience improvements.
• Participate in the software development life cycle from beginning to end.
• Create and execute test plans for existing products and features.
• Work with development teams to define testing protocols for new features as they are designed and developed.
• Provide additional cross-functional test support for other team members
• Develop test scenarios from requirements and ensure maximum requirement traceability.
• Providing detailed bug reports to the Engineering Team using JIRA.
• Liaise with internal teams (e.g. Developers, QA Lead, and Product Managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies
• Other tasks may be assigned

• Bachelor's degree in Computer or Software Engineering, Electrical Engineering, or a related field, equivalent training, fellowship, or work experience.
• Experience in automation testing using Cypress, JMeter, Postman, or Selenium is an advantage
• Experience working on web protocols and data formats such as HTTPS and JSON.
• Experience testing cloud APIs.
• Good understanding of common UI/UX principles, paradigms, and user journeys.
• Knowledge of testing automation frameworks and software
• Basic knowledge of integrating test automation in CI/CD pipelines

WHAT YOU’LL LIKE ABOUT US 

• Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great. 
• We geek out on new ideas, proposals, and anything that will positively impact our clients and of course, you!
• We’ve got training sessions in store to help you level up your skill set. 
• With you on Boldr’s side, we’ll tackle social responsibility initiatives together.
• We have rest and relaxation benefits. 
• We also cap off every week with a bit (a lot) of competitive board games.

WHAT IS YOUR ROLE

We’re on a mission to keep children safer online - both at home and at school. We use cutting-edge machine-learning technology to detect issues like cyberbullying, sexting, signs of depression, suicidal thoughts, and more. We also offer internet filtering and limits.

As our Senior Technical Support Specialist Tier III, you’ll engage with our potential customers, help new customers get the most out of Bark, and gather feedback from customers who choose to discontinue using Bark. You will be responsible for the success and retention of customers, while responding to and resolving escalated technical, product, or account issues. This is an incredibly important role that makes a direct impact on the company’s success.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• Act as the company gatekeeper using computer technology to handle email inquiries, and phone calls.
• Have scheduled availability for Tier III (escalated) calls, tickets, and chats.
• Participate in resource development to benefit the team at large in specified areas of expertise
• Respond to inbound customer service questions about product functionality, pricing, billing, and generally advise on company information.
• Provide suggestions for improvement or new features based on customer feedback and work with our engineering team to implement them.
• Provide thought leadership on your assigned shift for all Tier I and Tier II agents as it relates to troubleshooting and problem resolution
• Provide shift oversight when managers are unavailable to ensure efficient handling of all incoming customer communications Demonstrate proficiency in technical troubleshooting best practices and ability to document and escalate issues to the product team

• 2+ years of related experience is required for applicants with a Bachelor's degree.
• Previous experience working as a Team Leader
• Excellent written and verbal communication skills via email, telephone, in-person, chat
• Learn quickly and exhibit tech savviness.
• Ability to work under pressure, organize, and prioritize responsibilities.
• Experience speaking about technology with non-tech-savvy customers.
• Knowledge of Google Suite, and Zendesk (or other ticketing system).
  .

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

• Lead the design, development, and implementation of Appian-based applications.
• Collaborate with business stakeholders to understand requirements and translate them into technical solutions.
• Provide technical leadership and mentorship to a team of developers.
• Ensure best practices in Appian development and deployment.
• Conduct code reviews and ensure adherence to coding standards.
• Troubleshoot and resolve technical issues related to Appian applications.
• Stay updated with the latest Appian features and industry trends.
• Coordinate with cross-functional teams to ensure seamless integration of Appian applications with other systems.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5 to 10 years of experience as an Tech Lead or Appian Developer respectively.
• Strong knowledge of Appian BPM (Business Process Management), SAIL (Self-Assembling Interface Layer), and Appian plugins.
• Experience with Appian integration using REST, SOAP, and other APIs.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Appian certification is a plus.
• Banking related experience is a plus.

As a Senior Front-End Developer, you will lead the development of robust, high-performance, and visually appealing web applications. You will work with cross-functional teams to define, design, and ship new features while ensuring the technical feasibility of UI/UX designs. You should understand the entire web development process (design, development, and deployment), focusing on front-end technologies. You will mentor junior developers and guide best practices.

Key Responsibilities:

• Develop and maintain web applications focusing on performance, scalability, and usability.
• Collaborate with designers, product managers, and back-end developers to deliver high-quality features.
• Build reusable code and libraries for future use.
• Optimize applications for maximum speed and scalability.
• Ensure the technical feasibility of UI/UX designs.
• Implement responsive design and cross-browser compatibility.
• Lead code reviews, providing feedback on front-end architecture, quality, and efficiency.
• Stay updated with emerging technologies and industry trends to improve processes.
• Mentor and coach junior developers, promoting best coding practices.
• Troubleshoot and resolve front-end issues promptly.

• Required Qualifications:
• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• 5+ years of front-end development experience, with 2+ years of experience in React Native and Expo.
• Proficiency in JavaScript and TypeScript.
• Extensive experience building cross-platform mobile apps using Expo Managed Workflow.
• Strong understanding of React Native core libraries and third-party integration via Expo SDK.
• Experience with mobile performance optimization, debugging, and troubleshooting in Expo-based apps.
• Strong familiarity with version control systems (Git), and CI/CD processes.
• Experience integrating RESTful APIs into mobile applications.
• Knowledge of responsive design principles and mobile-first development.
• Experience with unit testing, end-to-end testing, and frameworks like Jest or Detox.

Preferred Skills:

• Experience with native modules and Expo's Bare Workflow for handling complex native functionality.
• Familiarity with Expo Build for creating production-ready Android and iOS binaries.
• Knowledge of push notifications using Expo’s Notification API.
• Understanding of cloud services like AWS, Google Cloud, or Azure.
• Experience with Agile methodologies and project management tools (e.g., Jira, Trello).
• Knowledge of app store deployment (iOS App Store and Google Play Store)
• With solid expertise in mobile-responsive web development

As a Junior Back-End Developer, you will assist in developing and maintaining server-side components of web applications. Your responsibilities will include building and integrating APIs, managing databases, and optimizing the overall performance and scalability of the system. You will work closely with senior developers to learn best practices in coding, database management, and security. This is an ideal role for someone looking to expand their back-end development skills in a collaborative and supportive environment.

Key Responsibilities:

• Assist in building and maintaining server-side logic and APIs for web and mobile applications.
• Work with databases, ensuring data storage, retrieval, and management are optimized for performance and security.
• Write clean, maintainable, and efficient code under the supervision of senior developers.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic.
• Help troubleshoot and debug back-end issues, ensuring smooth functionality and performance.
• Contribute to the development and improvement of existing back-end services.
• Follow and contribute to best practices, coding standards, and documentation processes.
• Assist in ensuring data security and implementing security best practices in back-end architecture.
• Stay updated on emerging back-end technologies and tools.

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 0-2 years of experience in back-end development (internships, personal projects, or part-time work can be considered).
• Basic knowledge of at least one back-end programming language such as Python, Node.js, Ruby, Java, PHP, or .NET.
• Familiarity with databases (SQL and/or NoSQL), including database design and query optimization.
• Understanding of RESTful APIs and how to consume and build them.
• Basic knowledge of version control systems (Git preferred).
• Eagerness to learn and improve technical skills in back-end development.

Preferred Skills:

• Experience or familiarity with cloud platforms like AWS, Azure, or Google Cloud.
• Basic knowledge of Docker or other containerization tools.
• Familiarity with testing and debugging tools for back-end development.
• Understanding of web security concepts and best practices.
• Experience with Agile/Scrum methodologies and development tools (e.g., Jira, Confluence).

Personal Attributes:

• Strong analytical and problem-solving skills.
• Eagerness to learn and grow in the field of back-end development.
• Ability to work well in a team and communicate effectively.
• Self-motivated and able to manage time and priorities in a fast-paced environment.
• Attention to detail and a commitment to writing clean, maintainable code.

• Lead the team of developers, align technical direction, and provide leadership, support, and motivation
• Work with the Product Owners to develop provided user stories
• Work with the Solution Architects in designing technical solution to a specific set of business requirements within the framework defined by the Enterprise Architecture
• Liaise with team members, Delivery Leads, and Product Owners to ensure projects are completed to standard
• Oversee deployments/new releases and ensure that they are aligned with the product roadmap
• Advise the Delivery Leads, Product Owners, and the team regarding the technical implementation of the project
• Work with the App Support team to address system issues
• Document system design and programs specifications in technical design document
• Review code and ensure that the best practices and coding standards are implemented in the project
• Identify and remove bottlenecks that impede the progress of Sprint
• Solve issues and develop workarounds and alternative solutions
• Keeping up-to-date with industry trends and developments

Qualifications:

• Possess at least a Bachelor's/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology or equivalent
• Experience in Agile/Scrum process, language, and ceremonies.
• Experience in using Java and Spring/SpringBoot
• Experience in using relational databases (e.g. Oracle)
• Solid knowledge and experience with continuous integration and continuous delivery tools.
• Solid understanding of API, microservice, and integration concepts and technologies, such as REST, JSON, XML, message queues
• Experience in leading development teams
• Excellent analytical, technical, diagnostic, and troubleshooting skills
• Proven ability to solve problems creatively

• Ability to communicate ideas clearly and respond in a timely manner
  
  Preferred Requirements:
• Knowledgeable in using AWS, Red Hat OpenShift Container Platform, or any other public cloud platform.
• Experience in Cloud Native Infrastructure, DevSecOps, and Microservice Architecture
• Experience in deploying apps to App Store and Play Store
• Experience in using modern JavaScript frameworks (e.g. ReactJS)
• Has a background on backend, web, and mobile application development 

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We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:
As a Systems Administrator, your team will maintain the critical server infrastructure that allows us to advance the way the world pays, banks and invests. You’ll be responsible for deploying new technologies as well as ensuring system performance.
 

What you will bring:

• Must have skills/experience - RedHat Linux, Pacemaker Cluster, OpenShift Orchestration, VMware

• Nice-To-Have skills/experience: Knowledge in Agile, Automation, Ansible, VCS Cluster, AIX/Solaris, Scripting skills

• Around 4 years experience in RHEL. VMWare ESXi

• Must be willing to work on a Hybrid Setup (twice a week onsite). The office location is at Ecoplaza Bldg, Makati City (near Magallanes MRT Station, EDSA)

• Must be willing to work on a Shifting schedule – APAC and US shift

• Knowledge of multiple operating systems and related utilities and hardware

• Knowledge of storage management, TCP/IP, network monitoring and tools and technical writing principles and practices

• Effective analytical, problem solving, installation and maintenance skills

• Ability to work independently as well as within a team

• Ability to communicate effectively verbally and in writing

• Ability to establish and maintain effective working relationships with employees, vendors, clients and public

What you will be doing:

• Administration & Troubleshooting Pacemaker cluster

• Hands on experience on Openshift tasks like Patching, Troubleshooting, Gluster Administration.

• Hands-on experience on HP ILO, iDARC Firmware.

• Experience in Package management using RPM, YUM, SATELITE in Red Hat Linux.

• Managing, troubleshooting, and resolving Incidents/Issues as per the Service Level Agreement (SLA, RCA) with frequent updates.

• Experience in Creating and maintaining user accounts, profiles, security, rights, Quotas, and process monitoring.

• Creating, cloning Linux Virtual Machines, templates using VMware ESXi & Virtualization environments.

• Experience in Installation of VMware ESX server and creation of VMs and install different guest OS.

• Proficient in patching level issues, support required for any issues during the patching

• Willingness to work in nights shifts or support 24 x 7 Coverage as per the Business needs

• Following Standard Operating Procedures for BAU support, Build, configure and maintain all applicable Servers

• Recognizing and articulating job related problems to management.

• Analyzing technical problems and creating solutions involving the use of existing techniques and/or tools

• Challenging the validity of given procedures and processes with the intent to enhance and improve a customer solution.

• Assisting in the identification of new service opportunities.

• Providing coverage for BAU Unix Server Management teams along with other project works assigned.

• Abiding by Incident, Change and Problem Management procedures, including complying with the Service Level Agreements as documented in the Problem Severity matrix

What we offer:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

DOF is a leading provider of integrated subsea project and marine services to the global offshore energy market. Operating since 1981, we are proud of our ability to seamlessly deliver multi-discipline services from a single company. It is the unique combination of expert marine and subsea project teams deployed on owned and operated assets that set us apart from competitors. In addition, our resources and assets are located within all the major offshore energy hubs around the world.

The global fleet of 62 vessels, operates in three segments of the offshore services market: PSV (Platform Supply Vessels), AHTS (Anchor Handling Tug Supply Vessels), and Subsea (Subsea Vessels and Subsea engineering services). Seven vessels currently comprise the Regional Asia Pacific (APAC) Fleet.

The DOF team treat each other and our surroundings with RESPECT, INTEGRITY and strive for EXCELLENCE in all we do. All our employees are expected to have a drive for results and solve problems, but not without showing integrity and focusing on communication along the way.

To understand more about how we operate – watch DOF’s values video here.

If you are a team player who would like to work closely with people from different parts of the world, we would love for you to apply.

Are you our new Process Improvement Specialist ? 

This is a permanent position, based in the DOF office in Alabang, Philippines, accountable for identifying areas for improvement, develop and implement solutions, providing technical support and maintenance for business applications and developing and maintaining process documentation and monitor process compliance.

Role and Responsibilities

The Process Improvement Specialist will:

• Conduct a thorough data analysis and process mapping to identify obstacles, inefficiencies and opportunities for improvement.
• Develop and implement relevant processes and technologies to optimise the organisation’s internal operations.
• Drive the standardisation of processes across the globe to create a more effective and efficient Shared Services organisation.
• Collaborate with various stakeholders and cross-functional teams to understand their needs.
• Implement process changes, ensuring smooth transitions and minimal disruption to operations.
• Communicate with various stakeholders to ensure alignment on proposed changes.
• Evaluate the effectiveness of implemented process changes, gathering feedback and making necessary adjustments.
• Conduct regular process audits to ensure compliance with company policies and procedures.
• Develop process documentation and guidelines, including standard operating procedures and workflow diagrams.
• Provide training and support to team members on new processes and best practices.
• Provide technical support and maintenance for systems and applications including installation, configuration, and updates.
• Respond to and resolve users' inquiries and technical issues related to different applications.
• Perform other duties and tasks related to process improvement as requested.

• Bachelor's degree in Business Administration, Business Development, IT or Equivalent.

• Demonstrated practical experience with a minimum of 5 years in a similar role.
• Experience with ERP systems.
• Demonstrative experience with continuous improvement tools and techniques such as Lean and Six Sigma.
• Experience in consultancy, developing and designing processes, flowcharts and operating procedures.
• Experience in project management and change management.
• Experience with the purchase-to-pay and order-to-cash processes.

• Competitive salary package.

• Flexible work options.
• Great company culture and working environment.
• Support from an international and local team.
• The opportunity to work in a safe environment, where all are treated with dignity and respect.

Please apply by submitting your CV and a one-page cover letter which specifically outlines why you believe you are suitable for this role, using the link below.

Applications close COB 18 November 2024

Shortlisting and interviews may be conducted prior to the closing date, we encourage you to apply as soon as you are able.

DOF is an employer who embraces Equal Opportunity and promotes diversity in our workforce. We encourage People of all ages and backgrounds to apply.

Our team is looking for a Virtual Assistant and this could be you! Apply now and start your career journey with us!

The Role

As a Virtual Assistant, you'll be the frontline of our operations. You'll handle incoming calls, emails, and chats, providing exceptional service and support. Your role will include triaging customer inquiries, documenting interactions in our CRM, and ensuring data accuracy across systems. Your ability to multitask and communicate effectively will be key in helping us maintain high standards and deliver outstanding service.

• Should be comfortable using technology and eager to learn new tools
• Strong written and verbal communication skills
• Attention to detail and commitment to accuracy
• Able to handle multiple tasks in a fast-paced environment
• Previous experience in customer support is required
• Experience in the colleting/billing industry is required

Job Description

• Assist in requirements analysis and solutions design.
• Assist in project management deliverables (network matrix, implementation plan, etc.)
• Provide configuration, and administration support for one or more of the following platforms: a.) Microsoft 365 b.) AWS c.) JumpCloud d.) CrowdStrike e.) Slack f.) Atlassian g.) Docusign h.) ProofPoint. i.) GlobalSign
• Assist in Knowledge Transfer for the implemented solutions.
• Work with Security Governance Team to ensure compliance with Cybersecurity-related regulations and industry standards.

Minimum Qualifications

• Strong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills;
• Knowledge in cyber security-related duties such as incident detection and response, and forensics;
• Up to date knowledge of the latest cybersecurity trends
• Knowledge and experience in the following:

Microsoft 365
AWS
JumpCloud
CrowdStrike
Slack
Atlassian
Docusign
ProofPoint
GlobalSign

• Experience in CrowdStrike is an advantage
• With experience in Incident Response
• Willing to work FULLY ONSITE