1GLOBAL - Seamless Connectivity, eSIM and IoT Solutions. Connect your people and devices instantly, anywhere with our connectivity solutions. Manage mobile devices and numbers globally for banks, enterprises & IoT.

1GLOBAL (https://www.1global.com/) isn't just another tech company - it's a powerhouse in the world of telecommunications. With a network spanning 15 offices across 12 countries, we're the go-to choice for the globe's biggest enterprises and B2B2C customers. From cutting-edge eSIM solutions to reliable physical SIM cards, seamless data roaming, and innovative voice and SMS recording services, we're at the forefront of it all.

But that's not all. We've recently unveiled a game-changer: BetterRoaming (https://www.betterroaming.com/). This brand-new venture is your ticket to hassle-free and budget-friendly international roaming.

We're not just keeping up, we're setting the pace. As the price leader in over 70 countries and counting, our growth is nothing short of meteoric. We're gearing up to take our brand to even greater heights!

The Role

Become part of our dynamic, highly-dedicated and multi-lingual team of Customer Service Agents! We provide telephone and online services support in German, Spanish, Polish, Dutch, French, and English to our business customers, from Monday to Friday.

Currently, we're looking for a talented individual to join our German support team. Business Proficiency in English is also essential as it's our primary business language.

We are open to hire candidates in Lisbon (Portugal), and Manila (Philippines).

What you will do:

• Acting as first line support to our corporate customers – aiming to solve their technical queries by phone and email
• Tracking, collating and responding to customer issues within agreed timescales
• Escalating and liaising with our Technical Support (TS) in Portugal for more complicated cases
• Working closely with Service Account Managers to help develop, grow and retain customer accounts

What you will bring:

• Thorough working knowledge of Microsoft Office, ticketing systems and customer service procedures.
• Knowledge of supporting GSM
• A professional telephone manner and call management skills
• Outstanding written and verbal skills in your first language- German is required
• Excellent written and verbal English skills – able to take technical information and translate into easily understandable language for customers.
• Exceptional customer relationship management skills – including handling complaints effectively
• Good teamwork, organizational and time management skills
• Excellent analytical and problem-solving skills
• Good attention to detail and the ability to understand and follow technical processes accurately
• You may have gained this experience by working, for example, in Helpdesk, Customer Service or Call Centre roles; Mobile Handset support roles; the Telecoms sector: both GSM and VoIP.

Why 1GLOBAL?

Embarking on a journey with 1Global is an opportunity to be a part of a team that's shaping the future of telecommunications and technology. Your contributions will be valued, your ideas will be heard, and your career will soar to new heights:

• Pioneering Innovation: At 1Global, we're not just keeping up with industry trends, we're setting them. You'll be at the forefront of cutting-edge technology and telecommunications solutions.
• Global Impact: With offices in 12 countries and services reaching worldwide, your work has the potential to make a truly global impact.
• Diverse and Inclusive Culture: We're not just a team; we're a tapestry of diverse perspectives and backgrounds, woven together for a common purpose. Your unique viewpoint is not only respected but cherished.
• Professional Growth: We're committed to helping our team members grow and develop. You'll have access to ongoing mentorship and opportunities for advancement.
• Exciting Challenges: Our industry is dynamic and ever-evolving. You'll face new and exciting challenges that will keep you engaged and motivated.
• A Growing Brand: With our rapid growth, you'll be part of a company that's not just succeeding, but thriving.
• Great Benefits: We offer competitive compensation packages, comprehensive health insurances, and other perks to ensure our team members are well taken care of.

1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionise connectivity globally.

#1 PH Workforce Delivering to the US.

Bizforce and our medical billing division, MedCore Solutions, is currently seeking a skilled and compassionate WFH US Medical Assistant to join our team. As a Medical Assistant, you will play a critical role in providing quality healthcare services to patients. This is a permanent work from home position that offers flexibility and the opportunity to work with a dynamic team of healthcare professionals.

Who We Are

MedCore Solutions (MCS) is a single source solution for healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing.

We offer an expansive suite of administrative products and trainings to keep your practice and its employees safe and up to date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use, and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

Responsibilities

• Assist healthcare providers in patient examinations and procedures
• Interview patients and document basic medical history
• Obtain and record vital signs and medical history of patients
• Prepare examination rooms and ensure cleanliness and organization
• Administer medications and injections as directed by healthcare providers
• Perform basic laboratory tests and collect samples
• Coordinate patient referrals and follow-up care
• Update and maintain electronic medical records
• Provide patient education and support
• Collaborate with the healthcare team to ensure quality patient care

Other Details:

Duration: Part-time; Steady-state

Schedule: 2 Full Days: 9AM-5PM Tuesdays & Wednesdays, then 9AM-4PM every other Friday (16-24 hours every other week)

Timezone: EST

• At least 2 years of experience as a Medical Assistant or a Medical Secretary in a virtual healthcare setting
• Organize and schedule appointments
• Update and file medical records and insurance reports
• Proficient in using electronic medical record systems
• Knowledge of medical terminology and procedures
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Amenable to work in a graveyard shift (at any US time zone)
• Can start immediately or in 2 weeks

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5

• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up
• Peripherals: Headset with noise-canceling feature

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education
• Specialized Training

About IntouchCX 

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

We are seeking an Onboarding Supervisor to oversee the full onboarding cycle. This role will oversee the Onboarding team for both Manila and other sites in the Philippines. 

As Onboarding Supervisor, You Will…

• Be responsible for the full onboarding cycle 
• Create and/or update policies to outline the onboarding process
• Oversee the entire team and provide mentoring/coaching to team members
• Work and coordinate with managers and stakeholders to address onboarding issues, or new educational needs regarding specific employees and/or departments
• Attend meetings related to Recruitment and Onboarding to fully understand the needs of hiring requirements
• Perform miscellaneous job-related duties as assigned

As Onboard Supervisor, You Have…

• Bachelor’s degree preferred
• 2+ years onboarding with recruiting experience in a fast-paced, high volume, call center environment or related industry
• Must have 1-2 years of leadership experience
• Amenable to work in various locations, including our Clark and Cebu sites
• Excellent communication and leadership skills
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community
• Strong teamwork skills
• Experience with Applicant Tracking Systems (ATS) and resume databases.
• The ability to work with sensitive and confidential information
• Good organizational and time management skills

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his/her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

About IntouchCX 

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

The Senior Director for Training, Quality and Compliance plans, coordinates, directs and supervises all aspects of the support service delivery for a set of specific client programs which can be located over multiple centers in different cities. This position ensures full support to business unit owner client interaction related to service delivery, planning and ensuring client satisfaction on Training, Quality, Compliance and Customer Experience metrics, profitability and revenue maximization, and providing account direction. 

As Senior Director of Training, Quality and Compliance, You Will…

• Manage all aspects of client operations including planning, development, implementation, and maintenance for the account
• Manage day-to-day service delivery through Training and Quality Managers/Senior Managers
• Provide effective coaching to the managers in a timely manner
• Meet or exceed account objectives for revenue, gross profit, quality and customer satisfaction
• Present Training and Quality Data to client during business reviews
• Directly responsible for developing and conceptualizing quality management system in the company
• Identify improvement opportunities, develop and drive appropriate action plans for quality and training enhancement
• Work with the fraud and security team to assess product and process compliance, assess operational risks and develop risk management strategies
• Ensure periodic internal reviews, transaction audits (including physical audits) are done to ensure that compliance procedures are followed
• Responsible for ensuring we disseminate written policies and procedures related to compliance activities
• Ensure that monitoring/auditing, preparing and providing adequate feedback is happening according to SLAs
• Ensure adherence to quality norms as per client specification, also internal policies, procedures, and compliance regulations are being followed
• Identify improvement opportunities, develop and drive appropriate action plans for quality enhancement
• Manage internal and external quality audits
• Identify root cause analysis of training and quality shortfalls
• Reduce learning curve and help enhance product/process knowledge of new joinees
• Communicate to heighten awareness and focus on the importance of improving the overall customer experience
• Drive Training programs/Certification program at the engagement level and participate in the training programs as trainers
• Maintain the desired target throughput for process training batches
• Develop and maintain client rapport and complete satisfaction with contract and customer services
• Develop, grow, and maintain employee experience, capability, morale, and job satisfaction
• Monitor and report performance metrics and client satisfaction to the client, the company, and our employees
• Accountable for managing account performance against profitability objectives, contract metrics and client expectation
• Assure that contract compliance, documentation and information is up to date and files are maintained
• Assure that contract requirements including process compliance, service levels, talk times, escalations, quality scores, and etc., are routinely conveyed and understood by team members
• Provide the lead role in the absence of the business unit owner, in client communications in matters of support performance reporting, billing, systems, staffing, product development, and complaints
• Accountable for the information conveyed to clients and responsible for distribution to internal management, Sales, and staff of key information received
• Support client goals by improving the quality & efficiency of consumer relation services, update & integrate global technology platforms and optimize & better integrate fulfillment activities
• Responsible for ensuring timely and effective implementation and deployment of regional or global company initiatives within the specific account

As Senior Director of Training, Quality and Compliance, You Have…

• Bachelor’s degree preferred, plus 5-years experience in a Training and Quality Management role
• Experience in handling Process and Regulatory Compliance a plus
• Proven experience in a senior Training and Quality role, preferably at a managerial or Director level
• Strong strategic thinking and planning skills
• Excellent leadership, communication, and interpersonal skills
• Familiarity with the latest learning technologies and trends
• Demonstrated ability to collaborate with cross-functional teams
• Must have strong and effective verbal and written communication skills
• Must be able to deal with confidential/sensitive topics appropriately
• Must be a team player and leader
• Must be able to successfully manage multiple projects simultaneously
• Must have excellent interpersonal, organizational, mediation, and negotiation skills
• Work From Cyber Park Tower 1 Office (Full-Time) but may be asked to report to other Philippine sites as needed

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his/her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Real Estate Accountant

Work Hours: M-F; 9:00 AM-6:00 PM EST / 10:00 PM-7:00 AM PH Time

Salary: 1,500-2,000 USD per month

Duties and Responsibilities:

• Prepare all aspects of the financial statement package, including creating and posting journal entries, detailed general ledger account review, and completion of all backup schedules needed, including footnotes.
• Create and prepare ancillary schedules including depreciation, amortization, work in process, capital, and rent analysis.
• Review variances in financial statements and document explanations for significant items.
• Prepare bank reconciliations and ensure all reconciling items are resolved in a timely manner.
• Reconciliation of balance sheet and P&L accounts.
• Review, investigate, and correct errors and inconsistencies in financial entries, documents, and reports.
• Ensure all vendor, debt, real estate tax, and insurance payments are made in a timely manner and all work papers are updated and maintained.
• Assist with special projects and due diligence as requested.
• Must maintain all intercompany transactions, perform various ad-hoc assignments, complete tax forms (1099s), assist in tax return preparation, and perform month-end close.

• A minimum of 5 years of relevant experience in accounting.

• Proficiency in Excel.
• Undergraduate degree in accounting, finance, or another quantitative field.

Ideal/Preferred:

• Experience in the real estate industry is preferred.
• Preferably has some local relevant certification in accounting (CPA equivalent).

Personality/Attitude/Culture Preference:

• Ability to thrive in an entrepreneurial environment and comfortable managing multiple work streams and projects concurrently.
• Strong analytical skills and exceptional attention to detail.
• Intellectual curiosity and the ability to be resourceful to find solutions.

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES

Position:  SEO Specialist/Technical Writer

Salary Range:  USD 1000-1500 /month

Working Schedule: to be confirmed

ABOUT THE COMPANY:

Great internal tools and admin panels aren't just for unicorns with dedicated teams.

Most internal tools get the last allocation of resources, but we believe they should be just as powerful, intentional, and continuously-improving as any other best-in-class software.

By building an opinionated product, our team can thoughtfully craft every last detail so that you don't have to. Every time we ship a new feature or improvement, your tools magically get better.

There's no dragging-and-dropping. No JavaScript or SQL required.

It just works.

This approach allows us to ship complex features, experiment with new ideas, and not allow process to stand in the way of progress.

Internal tools should be collaborative—a place for teams to gather together.

They should value both security and ease-of-access.

Most importantly, they shouldn't take resources away from what you do best: Building your own product.

Responsibilities:

• Create blogs from ChatGBT about web developments
• The goal is to generate interest from other web developers using informative articles
• Make ChatGBT content sound organic and natural
• Use A.I. to create SEO articles

• Some SEO experience
• Comprehensive understanding of technical topics like typescript, coding, A.I., and web development
• Someone with a background in web development looking to write about it for other developers

LOOKING FOR FILIPINO CANDIDATES WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES ONLY!

Job Title: Executive Assistant

Working Hours:  Mon-Fri, Flexible, with availability until 8 pm EST

Type of contract: Independent Contractor

Salary: 1200–1500 USD/month

Duties and Responsibilities:

• Calendar Management:
• Efficiently manage and organize daily schedules, appointments, and commitments.
• Anticipate and resolve scheduling conflicts to optimize the executive's time.
• Meeting Management:
• Coordinate and schedule internal and external meetings.
• Prepare meeting materials and agendas, ensuring all participants are well informed.
• Transcribing Meeting Notes:
• Accurately transcribe and organize notes from various meetings.
• Social Media Management:
• Schedule and manage social media posts.
• Engage with followers through comments and messages.
• Proactive Problem Solving:
• Anticipate needs and identify potential issues in advance.
• Take proactive measures to address and resolve challenges before they arise.
• Standard Operating Procedures (SOPs):
• Create and maintain Standard Operating Procedures to ensure efficient workflows.
• Keep documents up-to-date with any changes or improvements.
• Travel Coordination:
• Efficiently coordinate travel arrangements, including flights, accommodations, and transportation.
• Propose and book restaurants, and identify interesting events around specified locations.

• Experience:
• At least 2 years of experience as an Executive Assistant to the CEO
• Technical Proficiency:
• Familiarity with Office 365 and Google Suite.
• Comfortable using technology and adapting to new tools.
• Detail-Oriented:
• Ability to pay attention to the finer details and maintain accuracy.
• Self-Motivated:
• Proactive and able to work independently to accomplish tasks.
• Reliability and Thoroughness: 
• Dependable with a commitment to thorough and accurate work.
• Anticipatory Skills: 
• Capable of anticipating needs and addressing potential issues in advance.

• Communication Skills:
• Excellent written and verbal communication skills in English.
• Ability to communicate effectively with diverse individuals.

• 14 paid time-offs per year
• Budget of $50/month for any DTC e-commerce products on Shopify they want.
• Annual stipend to invest in continued education programs ($500/year)
• Licenses to creative and business software tools: Figma, Canva
• Access to a large, proprietary database of e-commerce technology and consumer trend data (worth $20k)

About IntouchCX 

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

We are seeking a highly motivated and experienced Learning and Development Director with a proven track record in designing and implementing comprehensive learning and development programs that align with organizational goals, to join our dynamic team. As the Learning and Development Director, you will play a key role in fostering a culture of continuous learning, employee development, and talent retention.

As Learning & Development Director, You Will…

Strategic Planning

• Develop and implement a strategic learning and development plan aligned with the organization's objectives
• Collaborate with key stakeholders to identify training needs and prioritize learning initiatives

Program Development

• Design, implement,and evaluate innovative learning programs that address both individual and organizational development needs
• Oversee the creation of training materials, resources, and curriculum to support various learning modalities

Leadership Development

• Create and manage leadership development programs to cultivate and enhance leadership skills at all levels within the organization
• Provide coaching and mentorship to executives and leaders to support their professional growth

Employee Training

• Develop and deliver training programs for employees at all levels, ensuring alignment with organizational goals and industry best practices
• Utilize a variety of training methods, including e-learning, workshops, micro-learning videos, gamification and on-the-job training, to accommodate diverse learning styles

Performance Management

• Collaborate with HR to integrate learning and development initiatives into the performance management process
• Establish key performance indicators (KPIs) to measure the effectiveness of learning programs and make data-driven improvements

Technology Integration

• Stay abreast of learning and development technologies, assess and implement relevant tools to enhance training efficiency and effectiveness

Content Development and Hypermedia 

• Manage the Content Development and Hypermedia teams by providing guidance and direction for both client and internal projects which include but is not limited to creation of training and branding materials
• Ensure delivery of work is completed within SLAs and deadlines

Budget Management

• Develop and manage the learning and development budget, ensuring cost-effective solutions without compromising program quality

Compliance and Reporting

• Ensure that all learning and development programs comply with relevant regulations and industry standards
• Generate regular reports to assess the impact and effectiveness of training initiatives

As Learning & Development Director, You Have…

• MBA in Human Resources, Organizational Development, Business, or a related field
• Master’s degree is a plus
• Work From Cyber Park Tower 1 Office (Full-Time) but may be asked to report to other Philippine sites as needed
• Flexible Schedule - Majorly night shift (8 p.m. to 5 a.m. MNL) and may change depending on business requirements
• Proven experience in a senior learning and development role, preferably at a managerial or Director level
• Strong strategic thinking and planning skills
• Excellent leadership, communication, and interpersonal skills
• Familiarity with the latest learning technologies and trends
• Demonstrated ability to collaborate with cross-functional teams

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his/her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Project Coordinator to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Collaborate with project managers to develop detailed project plans, outlining tasks, timelines, and resource requirements.

• Assist in defining project scope, goals, and deliverables
• Work with stakeholders to identify project requirements and constraints

Monthly Salary: PHP 21,000

• 6 months - 1 year Team Lead experience in BPO space           
• Can convey ideas clearly and ensure understanding among team members and listens attentively to team members and values their input 
•  Efficiently manages time and prioritie and  sets clear, achievable goals for the team and individuals           
• akes ownership of both successes and failures. Communicates openly about team progress and challenges  
• Possesses a strong understanding of the team's work domain and capable ofproviding guidance and solutioons to overcome obstacles with Project Administrator experience       

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

OPEN ONLY TO FILIPINO FEMALE CITIZENS CURRENTLY RESIDING IN THE PHILIPPINES

Job Title: 16771023511 - Virtual Assistant/ Digital Marketing Specialist

Salary Range: $1000 - $1500 per month

Working Hours: 9:30-5:30 UK Time, M-F

Duties and Responsibilities:

Website

• Editing video and photos to create website content using the company’s brand guidelines.
• Find SEO keywords through Ubersuggest that match the recipe.
• Writing a blog post that goes with the recipe and includes key phrases, keywords and etc to the post.
• Schedule on Wordpress for approval.
• Once approved - create schedule for social channels
• Create roundup blog posts - we usually do two of these weekly. 
• Update current website content to make it better.

Social Media

• Work with the client to create a strong social media plan for 3 months.
• Create KPIs with the client to measure  efforts.
• Be vocal in knowing what works/doesn’t work. Do more of what works.
• Create graphics using brand guidelines.
• Take recipes and videos that the client has created and help to edit and schedule.
• Respond to comments daily on all social channels
• Increase engagement

Online Course/Coaching

• Work with the client  to create content for an online coaching platform.
• Create social plan for growth.
• Use Kajabi with the client to create sellable content/coaching
• Create Newsletter through Kajabi.

• Collaborate with cross-functional teams to execute marketing initiatives
• Stay up-to-date with industry developments and best practices

• Minimum of 2 years of experience in digital marketing
• Proven track record of managing social media campaigns
• Knowledge of digital marketing tools and platforms (e.g., Google Analytics, Facebook Ads Manager)
• Experience with SEO and content creation
• Good communication skills
• Ability to work independently and meet deadlines.
• Proficiency in the tools Adobe Photoshop, Wordpress Tailwind, and Pinterest 
• Experience in Google Workspace, Canva, Ubersuggest a plus

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Social Media Manager

Working hours: Monday-Friday, 9 AM EST

Holiday/s: US & PH Regular Holidays

Salary Range: $800 - 1,000/month

About the company:

We bring Craft Cocktails to events & Host Cocktail Classes. 

Duties and responsibilities:

● Post and Schedule photos & videos on.. 

○ Instagram 

○ Facebook 

○ LinkedIn 

○ TikTok 

○ YouTube 

● Track and measure analytics 

● Create weekly, monthly, and quarterly content campaigns 

● Manage Engagement 

● Schedule our Cocktail Classes 

● Willing to take on any other Social Media & Admin related tasks as needed 

• Has worked as a social media manager for established brands before
• Ability to Post, Schedule, and Track analytics on Social Media

LOOKING FOR FILIPINO CANDIDATES RESIDING IN THE PHILIPPINES

Position: Recruiter

Working Hours: TBA

Salary Range: up to 1500 USD

About the company: 

This Company is operating since 2014 at the intersection of artificial intelligence, electrochemistry, signal processing, and high-power electronics. [Confidential Company] has the first and only demonstrated technology that can ultra-fast charge lithium-ion batteries without compromising battery life or changing the battery's chemistry.

About the job:

We are currently on the hunt for an experienced Recruiter to join our dynamic team. Your role will be instrumental in identifying and attracting talent for various non-technical departments. The ideal candidate possesses a sharp eye for talented individuals and a passion for creating teams that contribute to the success of our company.

Duties and Responsibilities:

• Work with hiring managers to understand staffing needs and develop a proactive recruiting strategy for diverse non-technical roles.
• Manage full-cycle recruiting processes, ensuring a smooth and positive candidate experience.
• Leverage various sourcing techniques including social media channels, networking events, job fairs, and referrals to build a robust candidate pipeline.
• Maintain up-to-date knowledge of the competitive landscape in order to effectively attract and hire top talent.
• Screen resumes, conduct initial interviews, and coordinate follow-up interviews with team leads and hiring managers.

• 2-4 years experience in a recruitment or related role
• Proven track record of successfully recruiting for a variety of non-technical positions.
• Familiarity with HR databases, Applicant Tracking Systems (ATS), and Candidate Management Systems (CMS).
• Excellent interpersonal and communication skills.
• Ability to work autonomously as well as part of a team.

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Position: Property Manager

Working Hours: Monday to Friday, 9:00 AM to 5:00 PM EST (10:00 PM to 6:00 AM Philippine Time

Salary Range: $1500-2000 per month

About the role:

Candidate for this position must be extremely organized, methodical, diligent and have experience with Property Management and Leasing in New York City. This is a high-level position with a focus on administrative responsibilities. This person must be self-motivated, must have good judgment, common sense and be able to speak to tenants, vendors, attorneys, and ownership.

This position requires HUGE attention to detail. This person must respond to e-mails and phone calls at a rapid pace and be able to operate in an incredibly busy environment. We are looking for somebody who has a background with fair market leasing, rent stabilized leases, DocuSign, calendar invites, violations, maintaining organized electronic and physical files for tenant files and legal. We would like someone who is familiar with leasing procedures and overseeing all aspects of the move-in and move-out process. This person will be the tenant’s go-to person for all questions and concerns during their tenancy. This role encompasses many high-level administrative responsibilities not just limited to leasing.

Responsibilities:

Tenant Relations

• Maintain high customer service standards. Promptly respond to all resident requests within 24 hours during regular office hours from Monday-Friday, and work with residents and maintenance to minimize and resolve resident problems and complaints.
• Manage all work orders – from dispatching maintenance to completion of each work order, property manager must ensure all work orders are completed in a timely manner and that the resident is satisfied. Must be able to prioritize the urgency of work orders and requests, as well as follow up after completion.
• Must be reachable and responsive after office hours via email to help manage emergency building issues (this happens occasionally – i.e. if there’s a big storm).
• Communicate clearly and effectively with residents, other employees, vendors, supervisors and ownership in written and verbal form.
• Should have a basic understanding of rent charges, lease issues and other landlord-tenant matters.
• Distribute all building related community-issued notices (i.e., bad weather, emergency, access, notice of new ownership, new policies, etc.)

Leasing/Management

• Leasing – have a basic understanding residential and commercial leases.
• DHCR – must have an understanding of rules and requirements
• Coordinate and complete move-ins, move-outs, apartment turnovers in a timely fashion, management welcome packages
• Maximize resident renewals and manage the lease renewal program for fair market and stabilized tenants – maintain a lease renewal overview
• Leasing - work closely with the Legal Department concerning non-payment, eviction and collection cases

Administration

• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
• Ensure compliance with local laws, inspections, tests, etc. for each property.
• Coordinate building inspections, access for construction, etc. by obtaining permission to enter units
• Ensure all property management invoices are reviewed and either approved or sent back to the vendor for further clarification and/or changes
• Establishing and maintaining files and records, reports and systems needed to effectively manage the properties according to policies and procedures established by the company
• Manage property violations and work with specialists to remove violations
• Upon acquisition of a new property, need to contact tenants, transfer all utilities, collect all relevant information about the property and ensure all vendor contracts are in place

• Must have Real Estate Building managing experience.
• Must be able to work and multi-task in a fast-paced environment
• US experience strongly preferred
• Very strong organizational skills, physical and electronic filing management, prioritize critical deadlines
• Personable, understanding of client/customer service – be able to build rapport with tenants and work with a variety of personalities
• Well-versed in handling lease contracts and the leasing process (our leasing is in-house)
• Experience with Rent Stabilized Properties is a plus

TBD

**LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES**

Position: Influencer Marketing Assistant

Work Hours (Client): 9 am to 5 pm ET, Monday to Friday

Work Hours (MNL): 10 pm to 6 am MNL Time, Monday to Friday

Pay Range: $800 to $1,200/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

The company exists to show people it's never too late to learn a new skill.  We teach complete beginners how to crochet by combining a physical kit with emerging ed-tech tools. 

Our work is meaningful. Many of our customers turn to our company to spark joy in their and their loved ones’ lives. Since 2020, we’ve successfully helped 400,000+ people experience fiero - the feeling you get when you accomplish something you once thought was impossible.

We’re a healthy business. We have no investors and with that, comes freedom. Freedom to make choices that are best for our customers, employees, and business. 

We’re an unusually small team for our revenue, and we plan on keeping it that way. We're all about getting the job done with as little busy work and meetings as possible. Our team is fully remote, spanning Wisconsin to China. So while we do a lot of our work asynchronously, we also know how to have a good time virtually anywhere ;)

We’re on a rocket ship. We’ve seen unbelievable growth in our 3 years in business. Every day is a busy day, and the fast pace excites us. We’ve got ambitious goals to 1) make better products that make a significant impact on how millions of people see themselves, and 2) build a lasting brand that people more than love – that they obsess over.

About you

You’re an all-around good human being. Life is short, and you want to be around people you like. You’re kind, honest, and trustworthy. You want to work every day with positive, direct people who make you and your day better. No big egos allowed.

You value autonomy. You do your best when you’re given lots of responsibility and independence. You thrive in ambiguity and enjoy making decisions. Lots of them. When you run into problems, you have the resourcefulness to solve them on your own, and the self-awareness to know when you need help. You’re comfortable working remotely.

You care deeply about doing great work. You’ll do whatever it takes to get things done. But you don’t just settle at that. You’re always looking for ways to break your records the next time around. Your teammates know they can always count on you, just like you can count on them. 

You eat feedback for breakfast. You’re always looking for ways to improve (yourself, the process, the product, you name it), so you give and take feedback with equal grace.

You’ve got a sense of humor. Because have you seen what we make? You’re an emoji connoisseur and appreciate the art of well-timed GIFs. You want to work somewhere where a sentence like this is 100% relevant: “There are 3 dinos on this one but I think it’s OK because one is riding a turtle.”

The role

You’re a thoughtful communicator. You use your words considerately and kindly while getting your point across. You pick up a brand’s voice and understand social nuances. You also have proven examples of connecting with influencers/affiliates of varying backgrounds, styles, and personalities to convert them into brand ambassadors.   

You excel at organizing swarms of information. Wrangling overlapping people, priorities, questions, and data excites you. You find satisfaction in “herding cats” and have a natural ability to bring order to chaos. 

You plan ahead. You’re always thinking two steps ahead and have your head on a swivel to catch every new priority that flies your way. You scope out opportunities on the horizon and create your own plans for capitalizing on them, keeping timelines at the front of your mind at all times.

You catch every detail. A detailed brief is your bread and butter. You catch the demands of a campaign and communicate them to creators through direct, on-brand instructions. If a deliverable doesn’t match a brief’s every request, you immediately identify what’s wrong, communicate a solution, and push the creative across the finish line. 

• At least 1 year of experience
• Experience with Slack, Gmail, and Google Spreadsheet is required

Holidays: PH Holidays

As a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and professional manner.

WHAT YOU WILL DO

• Interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism
• Perform problem tracking and ensure that issues are properly documented, prioritized, tracked, and resolved
• Ensure proper and timely escalation of issues to meet internal and external expectations
• Identify opportunities and recommendations for continuous process improvement
• Deliver service excellence and maximize customer service and satisfaction
• Work with the external team to stay updated on product and service knowledge

YOU HAVE…

• At least 2 years of Customer Support experience on either email, phone, or chat
• Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications
• Excellent reading comprehension, verbal, and written communication skills
• An ability to understand and communicate complex ideas to customers, both verbally and in written form
• Aptitude to quickly learn and navigate new technology, systems, and applications
• Ability to accept feedback gracefully and with an open mind
• Intermediate understanding of common Customer Experience best practices
• Customer orientation and ability to adapt/respond to different types of characters

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Flexitime
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

The Product Trainer will onboard and orient new hires on KWS policies, procedures and culture. The Product Trainer will train agents on the project’s products/services and operational processes.

• Conduct floor refreshers/update training to keep knowledge up-to-date
• Update the knowledgebase as and when needed to ensure information accuracy
• Creation of new process related content as and when required.
• Ensure project updates are received, included in training, and cascaded to the floor in the time for implementation.
• Record and maintain batch attendance, performance, evaluation and assessment scores accurately
• Escalate performance issues in new hire & update training batches
• Ensure the attrition in the training batches is kept at a minimal and maintain the target throughput
• Partners with Project leaders to develop training initiatives and /or projects to enhance trainee and agent effectiveness based on KPI requirements
• Provide coaching and feedback to the trainees for their overall development
• Enforce KWS and project security requirements
• To be a role model for the team in terms of performance/behavior/attitude
• Ensures SLA management for all floor training initiatives
• Conduct training needs analysis and come up with recommendations to address training related opportunities

Technical Skills:

• Strong presentation skills
• Classroom management
• Training needs analysis
• Course content design & development
• Training evaluation
• Problem solving
• Change management
• Process improvement
• Knowledge management
• Data analysis
• Reports management
• MS Office & G-Suite application acumen
• Preferred: eLearning Content Creation

Behavioral Skills:

• Excellent spoken & written communication skills
• Strong coaching & development planning
• Sense of urgency & ownership
• Stakeholder management
• Team building & collaboration
• Change management

Work Experience

• Minimum of 3 to 5 years instructing in an adult learning environment preferably in the call center, IT or related industry

• This role is expected to work onsite due to the current growth of the project that will be supported. However, there will be some flexibility working from home later on.
• Non-taxable Allowances
• HMO and Life Insurance
• Paid Time Offs
• Annual Wellness Subsidy

Role Information: EN

Studio: KWM

Location: Asia Pacific, Philippines, Pasig

Area of Work: Player Engagement

Service: Engage

Employment Type: Full Time, Permanent

Working Pattern: In-Office, Hybrid

ONLY OPEN TO FILIPINOS LIVING IN THE PHILIPPINES

Position : Data Entry Specialist

Work Hours (Client) : 9am - 5pm PST | M-F

Pay Range : $800-$1000/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

The company's tool is the operating system for modern real estate teams.

Replace spreadsheets, file sharing, and emails across your entire organization.

The company's tool is purpose-built and fully customizable. We won’t ask you to replace all of your workflows just to use our system. We allow you to change anything in Banner so that it meets your exact needs.

Duties and Responsibilities:

• We're looking for a full-time Data Entry Specialist. Someone who we can train to process invoices for us.
• We will need the talent to log into our system and use our setup for invoice processing.
• Manual data entry, reading the fields in the attached screenshot off of the invoice and entering them into our system with a focus on data integrity.
• We expect anywhere between 50 and 200 invoices on a given day. Invoices must be entered within 24 business hours of submissio

Minimum Requirements:

• 1 year experience related to Data Entry and Analysis
• 1-2 years of experience handling invoices is preferred but is not a requirement
• Familiarity with both Excel and Adobe are also good to have but not required
• Any background in real estate, construction, or familiarity dealing with invoice processing would be great but is not required
• Above Average Communication Skills. Ability to read the invoice data including vendor names, basic project scopes of work, and date and financial data

Holidays : All US Holidays

Additional Information:

US Holidays:
New Year’s Day

Martin Luther King Day

President’s Day

Memorial Day

Labor Day

Columbus Day

Veterans Day

Thanksgiving Day

Christmas Day

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Graphic Designer

Working Hours: TBD

Salary Range: 900-1,500 usd/month

About the role:

We are seeking a talented and dynamic Graphic Designer to join our creative team. The ideal candidate will be responsible for creating a wide range of design collateral for various brands, adhering to their existing styles and guidelines or developing new, innovative designs as required. This role involves designing for multiple platforms, including social media (Facebook posts, both static and motion graphics), website imagery, and email campaigns.

Duties and Responsibilities:

• Brand Collaboration: Work closely with clients to understand their brand identity and design needs. Develop designs that align with their existing style or create fresh, unique designs that resonate with their brand's voice.
• Design Execution: Produce high-quality design collateral suitable for various platforms including Facebook (static and motion graphics), websites, and email marketing campaigns.
• Creativity and Innovation: Continuously innovate and present new ideas, keeping up with the latest trends in design and technology.
• Logo and Website Design: As needed, design logos and website layouts that are visually appealing and align with brand guidelines.
• Project Management: Manage multiple projects simultaneously while adhering to tight deadlines and maintaining attention to detail.
• Team Collaboration: Collaborate with other team members and departments to ensure a cohesive and consistent brand image.

• Bachelor's degree in Graphic Design, Fine Arts, or a related field.
• Proven graphic designing experience with an extensive portfolio showcasing a variety of designs across different platforms.
• Proficiency in design software and technologies (such as InDesign, Illustrator, Photoshop, After Effects).
• Strong understanding of motion graphics and web design principles.
• Excellent communication skills in English, both verbal and written.
• Ability to work efficiently under tight deadlines.
• Strong creative thinking, problem-solving, and time-management skills.

• A creative and collaborative work environment.
• Opportunities to work with diverse brands and industries.
• Professional development and career growth.

Why BirdEye?

Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time.

This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 120,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab - and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at birdeye.com

What You'll Do

As a Sales Development Representative you will drive Birdeye forward by generating and qualifying a high-quality pipeline for our SMB or Mid-Market team. Sitting at the top of our sales funnel, you will have the opportunity to create a great first impression for prospective clients and effectively articulate the value proposition of Birdeye. By using strategic research and a technology suite, you will identify, nurture and qualify new leads to generate well researched, qualified meetings for our Account Executive team. You will be a part of a collaborative sales culture dedicated to innovation and the development of its team members, while maintaining a fun and rewarding atmosphere. As a valuable contributor to the SDR team, you will have growth opportunities into upper sales positions.

Responsibilities

• Create a lasting and positive first impression of Birdeye for our prospects
• Become an expert at articulating our value proposition to anyone who asks (or who doesn’t ask)
• Create successful cold calling and email campaigns targeting new prospects
• Partner with our account executive team to help generate meetings, build sales pipeline and drive deals
• Discover new leads through internet research and social media monitoring/messaging, using tools such as LinkedIn Navigator
• Manage prospecting status, data integrity, and forecasting in Salesforce
• Identifying champions and key stakeholders within target accounts
• Meet all key performance metrics and goals on a weekly and monthly basis
  

• You have a bachelor’s degree or equivalent practical experience
• 1-2 years of experience, preferably in a B2B or SaaS sales environment
• Drive to succeed and be promoted
• Excellent written & verbal communication skills
• Highly organized and able to adapt to changing priorities
• Exceptional listening skills combined with the ability to synthesize information

Why You’ll Join Us

At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results.

We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit.

Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We roll up our sleeves and DO.

Working at Birdeye means being part of a tight-knit family that helps you succeed and loves to celebrate with you! We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.

This is a great career opportunity for someone who dreams towork on innovative development projects in a vibrant, generous, and friendly environment.  This is the perfect career move for someone who is looking for excellence, continuous development, and growth as a Senior Application Developer.

Company Profile:

Our client is a European publicly listed company. Their core platform is a payment processing software used by major banks, payment service providers and other financial institutions all over the world. Established in 1988, our client has continually focused on the development and implementation of highly scalable, reliable and flexible card payment processing solutions for an industry leading, end-to-end solution for Card Issuing, Card Acquiring and ATM Services; supporting all aspects of authorization and message switching, transaction routing, merchant acquiring, card issuing, domestic and international clearing with full multi-currency facilities covering 121 currencies for cross-border clearing & settlement of payments.

With offices in Germany, Malta, Jordan, USA and the Philippines, the company’s system is used by well over a hundred banks, payment processors and other financial institutions and is capable of processing more than 7 million transactions an hour. They are currently seeking for an autonomous and highly technical Senior Backend Web Developer to work side-by-side with their foreign counterparts’ team

Duties and responsibilities:

• Participating in the entire application life cycle whilst focusing on coding and debugging.
• Building and performing unit tests.
• Building reusable code and libraries for future use.
• Clearly documenting solutions for all stakeholders.
• Optimizing of applications for maximum performance and scalability.
• Collaborating with other team members to establish objectives and design functional requirements.

• A University Degree in IT or related professional qualifications.
• Minimum of 6+ years of work experience with the ability to use more than one development languages: C/C++, Lua, Ruby, SQL, PL/SQL.
• Good knowledge of software development life-cycle processes.
• Good knowledge of NoSQL databases, ideally ScyllaDB and/or Cassandra would be considered an asset.
• Good knowledge of programming practices would be considered an asset.
• Experience with Continuous Integration and Continuous Deployment.
• Strong organizational and time management skills, with the ability to prioritize across different tasks and meeting deadlines as per business exigencies.
• Strong communication skills in both spoken and written English.
• Interest in learning how the payments industry works and exploring new trends within the industry.

Job Type: Permanent

Emp Type: Full-time

Location: Hybrid (Taguig)

Industry: Information Technology (Software)

Expertise: Software Development

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Description of Duties

• To assist superior in executing e-commerce strategy on all e-Commerce platforms, primarily Shopee, Lazada and Zalora
• Manage daily operations of our e-Commerce stores and marketplaces (i.e: Content, Assortment, Ratings and Reviews, Search, Pricing, listing promotion, store maintenance)
• To explore and research online materials to improve e-commerce platform sales (i.e. competitor benchmarking)
• Ensure listings always adhere to brand guidelines and web style guides/Shop-in Shops to uphold brand standards.
• Provide additional customer service support during campaigns by answering product inquiries and forwarding unresolved chats or customer complaints to the appropriate team member.
• To carry out other ad hoc duties as assigned

Requirements

Enjoys working in a fast-paced and collaborative environment

Strong attention to detail, affinity for critical thinking, problem-solving and hands-on execution

Fast learner and committed to get the job done

Strong written and oral communication skills- Proficient in Microsoft Office (Excel, Powerpoint, etc), and Google Sheets

Knowledge of local E-commerce / Fashion / Beauty industries will be a plus

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

#LIRA1

Accounting interns' main duty is to assist in collecting and filing documents and help in repetitive and day to day tasks of Accounting.

• Accounting interns should be a graduating student in Bachelor's Degree of Accountancy or to any related course
• Intern must also be proficient in the use of computer applications or any software devices of Microsoft (Word, Excel, etc.)
• Accounting interns who belongs to the top of the graduating batch would be highly qualified
• Accounting interns should be a team player
• Has the ambition to pursue career in a BPO set up
• Can be able to multitask with multiple projects
• Trustworthy
• Keen on details
• Organized

• Monthly Allowance
• Morning Shift
• Onsite in our Makati office

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Position:  Executive Assistant

Working Hours: 40 hours, Monday-Friday, 8 AM-5 PM, Eastern Standard Time

Salary Range: $800-$15000/month

About the Company 

The client's company is a fractional chief of staff agency designed to manage start-up founders' time and team. 

Duties and responsibilities: 

1. Client Management:

• Serve as the primary point of contact for assigned clients.
• Collaborate closely with the Chief of Staff to understand client needs and objectives.
• Coordinate and manage client communications, ensuring a high level of responsiveness and professionalism.

2. Research:

• Conduct market research and gather relevant information to support client projects.
• Provide insights and recommendations based on thorough research and analysis.

3. Administrative Support:

• Handle ad hoc administrative tasks for clients, including scheduling meetings, managing emails, and organizing documentation.
• Assist in maintaining organized client files and records.

4. Project Management:

• Support the planning and execution of client projects.
• Ensure project timelines are met and deliverables are of the highest quality.

• 3+ years of experience as a Virtual Assistant or similar position
• Bachelor’s Degree or equivalent work experience
• Excellent communication skills, verbal and written
• Proficiency in Microsoft Office Suite or Google Workspace
• Familiarity with Slack and Notion is preferred
• Proven experience in executive support, administration, or project management is a must
• A genuine passion for contributing to the success of startup founders and executives.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Decision-making skills
• Great problem-solving skills with efficiency
• Can work independently
• Consumer Goods / CPG experience or familiarity is a PLUS

#1 PH Workforce Delivering to the US.

MedCore Solutions, is seeking for a USRN Telehealth Nurse (Permanent Work from Home) to join our growing team ASAP. MedCore allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world.

MedCore allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world. If you are passionate about patient care, and looking to advance your career with an industry leader, we encourage you to apply today! The traditional model of the office workforce has been shifting as outsourcing has grown in PH at rates never before seen. As global businesses rise out of the pandemic, labor markets have not only tightened but the inflationary rates have caused companies to look for solutions on how to best deliver skilled labor services and results. We are proud to partner with PH and deliver qualified, professional workers, giving our employees the ability to have an unbeatable career and work from home.

Who We Are

MedCore Solutions (MCS) is a single source solution for Healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing.

We offer an expansive suite of administrative products and trainings to keep your practice and its employees safe and up to date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use, and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

Possible start date will be in 2 weeks

What You'll Do

• Manage patient calls to the nurse line regarding urgent appointments, medication refills, care instructions and a variety of other concerns
• Accurately document all communications in patient’s EMR
• Communicate with providers regarding appropriate patient care and advise patients of care instructions
• Maintains privacy and confidentiality of all patient protected health information according to HIPAA guidelines

• Active USRN License
• A detail oriented, multitasker who is passionate about patient care
• Amenable to work in US hour time (graveyard shift)
• An eager people-person who enjoys helping others over the phone
• An excellent communicator who is equally well written and well spoken
• Strong commitment to high level customer service.
• Previous experience working with health insurance, or a health care environment is preferred
• One-year practical work experience in a call center or equivalent customer service environment
• A self-motivated problem solver who works well within a team and also on their own
• Technologically savvy and able to learn multiple computer systems easily
• Adaptable, patient, organized and a critical thinker

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

Permanent Work From home

Permanent Weekends Off

Great Company Culture and No Micromanagement

This is an exciting opportunity for someone who wants to help to advance the Allegis Group Operating Companies talent experience strategy and mission in the field. 

The Talent Experience Specialist is responsible for ensuring they are delivery is excellence by providing an exceptional experience through world-class service and consistent employment. 

The Talent Experience Specialist will manage the Consultant/Contractor experience throughout the duration of the assignment and will proactively manage communication related to essential job functions.  The Talent Experience Specialist is responsible for ensuring our consultants receive superior support in relation to all job-related questions, concerns, or issues. The Talent Experience Specialist will work with all appropriate Allegis Operating Company (OpCo) support teams to address Consultant/Contractor questions and requests. 

Your duties may include, but are not limited to:

• Introduce the Communities and Mobile App WIIFM to consultant – activate profile while on call
• Introduce Consultant/Contractor Care Survey NPS Program
  • Use script for Onboarding, Check-in and Offboarding Surveys
• Discuss open End Date Review, Job Inquiry, Refer a Friend Cases from Communities Site & Mobile App
• Partner with Talent Experience Team to drive service in supporting accounts.
• Weekly call with Talent Experience Team in US to stay on top of cases, consultant issues, etc.
  • Reinforce what is working well, address what is not
• Engage in monthly Service Touchpoints with the consultants
  • Use STP scripts
• Directing Consultants/Contractors to Communities within Connected when receiving referrals
• Communicate with peers by sharing “best practice” and providing accurate, thorough documentation on consultants in applicant tracking systems or other documentation tools (i.e Connected)
• Subject matter expert in the Talent Experience Program
• Utilizing Connected real-time to document all Consultant/Contractor communication