Wrist Service Center is looking for a Product Onboarding Specialist who will be responsible for ensuring proper product onboarding of prioritized products. You will onboard products and assist with setting guidelines for the requirements needed for the ship supply industry, both procurement and commercial.

What you'll be doing:

• Use the product knowledge and application to assist with building Wrist's product catalog
• Be in contact with stakeholders – both internal as well as external, around the world
• Act as a point of contact for vendors concerning PDX inquiries, such as categorization support, etc.
• Makes sure to meet the deadlines set for onboarding products in the Master Data system
• Ensures products are enriched by the commercial needs of the company with emphasis on the Ship Supply Industry
• Follow up on guidelines shared internally and with suppliers to ensure proper onboarding of products with useful data through the PDX and Master Data system
• Conduct data input monitoring and enrichment, ensuring that the data is being submitted correctly and meets the minimum data requirements.
• Adhere to Data Governance when working
• Develop SOPs and best practices

What we're looking for:

• Bachelor's degree in any field
• Ability to work structured and plan several days ahead
• Experience within the maritime and shipping industry
• Proficient with MS Excel, MS Teams and other Microsoft Office programs
• Knowledge about data collection/master data digital platforms is an advantage
• Ability to work in high levels of accuracy in a data-rich environment as well as build structure in data processing.
• Strong English communication skills, both written and verbal
• Ability to keep a good overview of multiple tasks at the time
• Pro-active and motivated to independently reach out to our supplier base through calls and emails

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Manila

Work setup: On-site, Mid-shift

1. Identify Emerging to Top Artist at the earliest stage

• Audit and Identify Emerging to Top Artists trends
• Monitor Believe and public tool analytics for talent detection
• Build partnerships with a network of talent detection third parties

2. Qualify Artists Services expectations, career projects and releases plans

• Carry out meetings with prospective clients to pitch our services and follow up through to offer negotiations
• Present deals to your local internal team and coordinate with Head of Artist Services to validate deal offers
• Able to close the key deals until final contract signing with the support from central legal team.
• Coordinate the artist handover to the marketing & project managers team

3. Identify market trends and market dynamics and report to the management

• Build strong relationships with artists, management and the local industry
• Analyse the impact of spend and structure of artist offers

Wrist Service Center is looking for a Business Process Associate who will support the Operations team in performing uploading, code cracking, cost pricing, quotations, and order confirmation and execute transactions accurately to keep the business running smoothly.

What you'll be doing:

• Perform tasks related to one of the 5 main operations:
  • Uploading,
  • Code Cracking
  • Cost pricing
  • Quote submissions
  • Order Confirmation.
• Execute transactions accurately in accordance with the service level agreement (SLA).
• Achieve or exceed daily targets for efficiency with timeliness and accuracy.
• Carry out tasks in line with agreed-upon standard operating procedures (SOP) and process variations.
• Respond to emails and calls in a timely manner and with a thorough comprehension of the requestor’s requirements.
• Provide assistance to other teams when required

What we're looking for:

• This position is open for Fresh Graduates
• A Bachelor's degree in any field
• Graduates of Business, Supply Chain Management, or equivalent are preferred but not required
• Strong analytical background and highly detailed.
• Self-starter who is proactive and thrives in circumstances with high levels of autonomy.
• Outstanding communication and customer service abilities

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Manila

Work Set-up: On-site, Shifting schedules

Wrist Service Center is looking for a Sr. Master Data Steward who will be responsible for providing on-time and accurate approval, creation, updating, and maintenance of items, vendors, and customer data. You will be actively supporting the adoption of the master data management policies in pursuit of data integrity and availability as required by the organization.

What you'll be doing:

• Accurately approve and execute ITEM/VENDOR/CUSTOMER workflows (i.e. creation, activation, deactivation, low-impact edits) and DevOps tasks (i.e. ad-hoc multi-request or projects)
• Implement data governance policies.
• Check all resources to ensure business rules are being implemented properly to support business needs and/or requests.
• Actively use, review, and update SOPs and the Master Data Checklist 
• Stays informed and updated on Global Master Data policies
• Regularly reviews the MDS reports and executes what is needed
• Manage the Master Data mailbox to capture internal customers’ requests
• Communicates with internal customers in a timely and professional manner.
• Provides sound justifications to requestors if a ticket/task needs to be rejected due to non-adherence to the data governance framework.
• Informs/describes the data or system issues to the Danish Master Data Team promptly and clearly.
• Proactively consults for complex ticket approvals.
• Participates in the stakeholder calls regularly and provides inputs/updates.

What we're looking for:

• Bachelor's degree holder in Information Systems, Computer Science, or similar fields is preferred but not required
• At least 2-3 years of experience in a data-heavy position e.g. Data Analytics, Data Operations, Business Analytics, etc.
• High familiarity with the Master Data System and AX2012 is an advantage
• Strong analytical skills having the ability to make sense of large amounts of information and data
• Strong English communication skills both written and verbal

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Manila

Work Set-up: On-site/Hybrid

About the job

Reporting to the Sales Team Leader, this Associate role's main responsibility is to ensure an enjoyable, convenient and successful shopping and buying experience that leads to increased sales and sustained long-term profitability. He/she also ensures satisfied customers, develop and execute sales steering and selling the IKEA way.

Your assignment

• You actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations;
• You ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers;
• You understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet;
• You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience;
• You convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.