Schedule: Monday to Friday (07:00 AM to 4:00 PM MNL)

What are we looking for?

Skills Required:

• Minimum of 6 years of experience in recruitment marketing, employer branding, recruitment, human resources, corporate communications, marketing, or relevant fields.
• Extensive understanding of talent acquisition processes, recruitment marketing, and employer branding strategies.
• Offshoring and Regional experience/perspective is a plus.
• Demonstrates excellent business English communication, content writing, proofreading, and editing skills.
• Capable of working independently as well as collaborating effectively within a team, with strong organizational and project management abilities and great attention to detail.

What will you do?

• Lead all advertisement to the marketing campaign.
• Expertise in Google Ads, Google Analytics, and tools to track and report key performance indicators.
• Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies, complete with formal proposals and recommendations on tactics.
• Optimize conversion rates at each stage of the customer funnel, identifying and addressing potential drop-offs.
• Develop content that illustrates our life at work (for example, blog posts, videos, and infographics)
• Identify and promote the top reasons why employees stay with our company to attract potential candidates.
• Craft job descriptions that describe our benefits and company culture
• Enrich our careers page and social media accounts with multimedia, posts, and employee testimonials.
• Share job ads on various online channels (job boards, social media groups, professional communities) & Host and participate in job fairs and other career events.
• Collaborate with the development team to identify opportunities for improving the application user interface and user journey.
• Partner with email, performance marketing, and web teams to design, test, and evolve lead-nurturing tactics.

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

We are a leading provider of offshore talent for organizations in Australia, New Zealand, the US, Canada and the UK. For over a decade, we’ve been supporting our global clients with premium resourcing and productivity solutions. With a strong track record and rapid growth, ConnectOS is one of the fastest-growing offshoring companies in the world. Founded by our Australian CEO, we help companies across a range of industries activate their capability strategies and optimize their business operations with smarter ways to solve resourcing challenges.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Position: Technical Support Specialist

Work Hours: Mondays to Fridays, TBD

Pay Range: $1200 - $2000/month

Location: Fully Remote

About the Role:

We are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for assisting customers with technical issues, troubleshooting problems, and finding appropriate solutions. Your primary goal will be to ensure that our customers receive prompt and effective technical support.

Duties and Responsibilities:

• Provide technical support to customers via phone, email, or chat
• Troubleshoot and resolve hardware and software issues
• Guide customers through the setup and configuration of software and devices
• Document and track customer interactions and resolutions in our support system
• Collaborate with internal teams to escalate and resolve complex technical issues
• Maintain product knowledge and stay up-to-date on industry trends

• 1+ year of experience in a technical support role
• Proficiency in HTML, CSS, and JavaScript
• Strong coding skills
• Proficiency with Shopify App
• Familiarity with Liquid is preferred
• Excellent communication and customer service skills
• Familiarity with CRM software and ticketing systems
• Ability to work independently and in a team environment
• Attention to detail and strong organizational skills

Your Role Purpose & Objective 

You will play a pivotal role in driving conversion rates up and retaining our client base. You will turn customers who are in danger of leaving into happy and engaged customers that want to stay on the platform.

How you will add value 

• Meeting and exceeding daily, weekly and monthly KPIs and sales targets (essential)

• Making a high volume of outbound / inbound phone calls (essential)

• Explaining the key benefits with potential client

• Handling customers objections (essential)

• Closing the sale and retaining our members Developing and maintaining accurate product knowledge

• Liaising with relevant internal departments to ensure that client’s needs are met

• Effective note taking on all client interactions and input into CRM system

Competency Level 

Functional Competencies:

● The Sales Experience: Proactively maintains own sales pipeline, driving personal sales to meet targets 

● The Service Experience: Speaks with genuine enthusiasm and confidence about the brand and product, following the script 

● Sales Management Operations: Follows sales touchpoint process, adhering to QA process 

● Sales Drive: Motivated to achieve sales goals and targets 

● Sales Resilience: Remains focused on work when under pressure, showing an optimistic approach to work 

Behavioural Competencies 

● Communication: Speaks clearly and audibly, checking for understanding 

● Relationship Building: Connects and develops rapport with others to build and maintain good working relationships 

● Planning / Organising: Plans and prioritises own tasks and activities to meet targets 

● Commercial Acumen: Understands how the brand operates and makes money 

Your Experience 

• 3+ years experience in a sales and customer service role

• 2+ years previous experience in a retention role dealing with large volumes of calls

• Understanding of CRM systems i.e. Salesforce and previous online experience will be seen as an advantage

Who you will be working with 

● Working alongside a strong, established Sales team and Service and Product development  teams.

Success Profile 

In the first 3 months, the successful incumbent is expected to have delivered:

● Have built a solid understanding of the brand platform and be able to use this knowledge to maximise sales conversion rates and revenue

● Be competent with the CRM system and be able to use it to effectively manage your sales pipeline

● Have a basic understanding of the journey after they’ve signed up onto the platform

● Have a basic understanding of the Sales Policy and follow the outlined guidelines

hipages.com.au

● Have developed a basic understanding of the Licensing requirements for each state and use

this knowledge to ensure we only let qualified tradies onto the platform

● Be an expert in selling the benefits of the brand to tradies to retain them

● Achievement of 80% of KPI’s

● Achieve 100% of revenue targets

In the first 6 months, the successful incumbent is expected to have delivered:

● Be an expert on the platform and use this knowledge to leverage higher sales

conversion rates and revenue

● Be an expert in the CRM System and use it to maximise sales results

● Be an expert in the Sales Policy and consistently follow the outlined guidelines

● Be an expert on the customer journey for tradies after they sign up and be able to

articulate this to tradies when needed

● Consistent achievement of 100% of KPI’s for the last 3 months in a row.

Key Metrics:

● Stage change = 100%

● Conversion rate (combined) => 35%

Auto Renewal Saved Rate = 35%

Pre Renewal Conversion Rate= 35%

Join the A-Team and experience the A-Life!

Your Role Purpose & Objective 

The role purpose is to enable effortless home improvement through supporting tradies to build and expand their businesses. 

Your role is to follow up on inbound enquiries that come from tradies that request more information about joining the hipages platform, communicate the key benefits of the web based advertising new customers will receive as a member of hipages. 

You know you are successful when you are converting a high volume of customers, meeting and exceeding targets and KPIs, you’re able to use your expertise on the hipages product to leverage higher sales conversion rates and revenue. 

How you will add value 

●  Meeting and exceeding daily, weekly and monthly KPI’s and sales targets (essential)

● Making a high volume of outbound / inbound phone calls (essential) 

● Explaining the key benefits of hipages with potential clients 

● Handling customers objections (essential) 

● Closing the sale and signing up new members 

● Developing and maintaining accurate product knowledge 

● Liaising with relevant internal departments to ensure that client’s needs are met

● Effective note taking on all client interactions and input into CRM system  

Functional Competencies 

● The Sales Experience: Proactively maintains own sales pipeline, driving personal sales to meet targets 

● The Service Experience: Speaks with genuine enthusiasm and confidence about the hipages brand and product, following the script 

● Sales Management Operations: Follows sales touchpoint process, adhering to QA process ● Sales Drive: Motivated to achieve sales goals and targets 

● Sales Resilience: Remains focussed on work when under pressure, showing an optimistic approach to work 

Behavioural Competencies 

● Communication: Speaks clearly and audibly, checking for understanding ● Relationship Building: Connects and develops rapport with others to build and maintain good working relationships 

● Planning / Organising: Plans and prioritises own tasks and activities to meet targets ● Commercial Acumen: Understands how hipages operates and makes money 

Your Experience 

● Experience in a phone based role taking a high volume of inbound calls, preferably in a sales environment. Preferred experience in working to sales targets and KPI’s. 

Who you will be working with 

● Working alongside a strong, established sales team 

Success Profile 

In the first 3 months, the successful incumbent is expected to have delivered: 

● Have built a solid understanding of the hipages platform and be able to use this knowledge to maximise sales conversion rates and revenue 

● Be competent with the CRM system and be able to use it to effectively manage your sales pipeline 

● Have a basic understanding of the hipages journey after they’ve signed up onto the platform

 ● Have a basic understanding of the Sales Policy and follow the outlined guidelines 

● Be an expert in selling the benefits of hipages to tradies 

● Have developed a basic understanding of the Licensing requirements for each state and use

 this knowledge to ensure we only let qualified tradies onto the hipages platform 

● Regularly met and exceeded weekly sales targets and KPI’s 

In the first 6 months, the successful incumbent is expected to have delivered: 

● Be an expert on the hipages platform and use this knowledge to leverage higher sales conversion rates and revenue 

● Be an expert in the CRM System and use it to maximise sales results 

● Be an expert in the Sales Policy and consistently follow the outlined guidelines

● Be an expert on the hipages customer journey for tradies after they sign up and be able to articulate this to tradies when needed 

● Be an expert on what Licenses are required in each state 

● Meeting and exceeding sales targets and KPI’s 

Join the A-Team and experience the A-Life!

A SNAPSHOT OF YOUR ROLE

As a Senior Front-End Developer, the position requires involvement in the design and building all UI/UX elements of the Applications. Having the mindset of a good front end developer, he/she should be able to understand and comprehend the incremental business value of the deliverables on every sprint by providing sound technical solutions while adapting and integrating current trends and technologies is highly expected. Growth, innovation, and collaboration are amongst the core values the team is passionate about. Having the growth mindset and thriving under pressure, the team have successfully launched an exciting project of an internal App used throughout the global company that manages Workforce, time sheets, Payroll, and NOC, and is used daily by over 10,000 users. Ongoing improvements and features are being added to this Application constantly, and involve:

• Develop and maintain web applications with advanced design principles behind a scalable application
• Performs code reviews ensuring best coding practices and the user-defined acceptance criteria are implemented.
• Prepare software documentation such as diagrams (UML, entity-relationship diagram, process workflow) and user guides
• Participate in meetings such as daily stand-up and sprint retrospectives.
• Creating, maintaining, and supporting complex jQuery task libraries
• Creating and managing SPAs to meet the business needs

A BIT ABOUT YOU

• Bachelor’s/College Degree in Computer Science/Information Technology or equivalent industry experience
• Minimum 5 years of solid understanding and strong UI/UX design and development (Angular JS, Node JS, React JS, jQuery)
• With knowledge of MVC application frameworks such as Laravel and CodeIgniter 
• With knowledge in Test Driven Development (TDD)
• With strong knowledge in front-end technologies such as JavaScript, JQuery, HTML5, CSS3
• With proficiency in consuming REST web services.
• With proficiency in using source code version control (GitHub)
• With 3-year minimum working experience in an agile development adapting Scrum as a framework
• Comprehensive understanding on the business value of the assigned project to produce demonstrable incremental value for every sprint iteration.
• Breaking down large user stories into smaller stories adhering towards shared understanding, increasing the accuracy of estimation and tasks prioritization
• Ability to work on an existing project and starting from ground zero until deployment and maintenance.
• Excellent communication skills both verbal and written.

Join the A-Team and experience the A-Life!

About You 

Are you looking to combine your strong analytical mind, multilingual skills, and professional attitude with a meaningful job in the growing ESG market? Did you wonder what it would be like to work at a company where your contribution has a real, measurable impact? Do you undertake your work with a high attention to detail?  Are you a good team player, receptive to feedback, and open to interacting with a diverse group of people? Are you ready to go out of your comfort zone and accept new challenges?  

If your answers are YES and you would love to contribute to our mission of providing more transparency to corporate behavior– then this is the perfect role for you! 

Your Responsibilities 

As an ESG Research Analyst, you will play a crucial role in supporting RepRisk's growth and global reach by analyzing and entering risk incidents from NGOs, the internet, print and other media into the RepRisk ESG Risk Platform. RepRisk facilitates the identification and assessment of environmental, social and corporate governance issues which may present financial, reputational and ethical risks. It is used by investment professionals, financial institutions, supply chain managers, multinational corporations and compliance managers. The RepRisk ESG Risk Platform plays an integral role in increasing transparency and ensuring compliance with internal and international standards, thereby helping reduce risk exposure. 

• Identifying and assessing risk incidents related to environmental, social and corporate governance issues 

• Entering newly criticized companies, projects, etc. into the RepRisk® database  

• Summarizing and evaluating the incident according to our proprietary methodology  

You Bring 

• Excellent English writing skills, including strong analysis and editorial skills. 

• A minimum of a Bachelor’s degree. A background in journalism, international relations, environmental, social, or media sciences is a plus 

• A strong interest in environmental, social, and/or corporate governance issues. 

The Jr. Data Analyst with a focus on Inventory Movement, will be responsible for analyzing and interpreting data related to inventory movement per item and per account. The position will play an important role in collecting, analyzing, and presenting data insights to optimize inventory management, identify trends, and drive informed decision-making.

This role requires strong analytical skills, attention to detail, and a deep understanding of inventory management processes.

Key Responsibilities

• Data Collection
• Inventory Movement Analysis
• Performance Monitoring and Reporting
• Process Optimization and Continuous Improvement
• Forecasting and Demand Planning:

• Record day-to-day bank feeds that are accurate in terms of GL account, cost centre and property tracker.
• Verify that transactions are recorded in the correct day book, supplier’s ledger, customer ledger and general ledger.
• Monitor and track purchase requisition against actual disbursements.
• Prepare necessary invoices to support our payments to contractors.
• Managing the uploads of supporting evidence for all transactions entered in Xero.
• Performs accurate bank reconciliations for all bank accounts and will be able to highlight and investigate any discrepancies.
• Managing the preparation and calculation of payroll accurately and reconciling with the HR payroll data
• Prepare weekly payment list and ensure that all are supported by invoices/ORs and appropriate approvals.
• Monitor bank and wise balances to ensure that there are enough funds to cover weekly recurring expenses.
• Monitor and update weekly/monthly recurring expense tracker (Utilities, Rent, Subscriptions, Repairs and Maintenance, etc.).
• Create and analyze profit and loss per property.
• Monitor and record intercompany loans, investors' loans and directors; loan balances and make some necessary adjustments or billings to reconcile the balances.
• Monitor cash advances and liquidations and make some necessary follow-ups based on the policy.
• Monitor and renew annual property insurance.
• Prepare, reconcile, and update the CEO’s annual tax filing tracker file.
• Reconciles general ledger accounts with external records (e.g., HMRC integrated client account, liaise with a local accountant)
• Assist Legal department in damage claims, mortgage, and remortgage.
• Assist Finance Controller and UK Accountant with SDLT reclaim, VAT reclaim and other pertinent tax filling requirements of the Company.
• Scheduling team meetings and team-building activities for the wider team if needed.
• Utility Management
• Communicate effectively with Chinese builders regarding receipts, invoices, and other necessary supporting documents
• To openly communicate and assist team members, department heads and other stakeholders regarding some tasks and projects involving property and planning developments, serviced accommodation, property management, HR and marketing.
• Assist Finance Controller with the documentation regarding Department/Company Policies,SOPs, and other process improvements.

SKILLS REQUIRED

• extensive experience in Property Development Bookkeeping
• extremely organised
• excellent written and spoken English
• good interpersonal and communication skills
• required to have an excellent telephone etiquette
• have a growth mindset and are always happy to learn new skills

• BS degree in Finance, Accounting, or Business Administration preferred. CPA is a plus
• A high degree of accuracy and attention to detail
• Proficient in using Xero Accounting software. Being a Xero Pro advisor is considered an advantage.
• Proven experience as a bookkeeper or in a similar role.
• Solid understanding of basic bookkeeping and accounting payable/receivable principles.
• Proven ability to calculate, post, and manage accounting figures and financial records.
• Data entry skills, along with a knack for numbers
• Excellent user of Google spreadsheets and Microsoft Excel and can interpret complex formulas.
• Customer service orientation and negotiation skills
• Excellent verbal and written communication skills, with the ability to interact effectively with stakeholders at all levels.
• Familiarity with the real estate business and its financial requirements is a plus.
• Flexibility and adaptability to manage a range of tasks and meet deadlines.

a. SSS, PHILHEATH & PAGIBIG

b. Paid Leaves up to 25 days annually

c. Work Equipment Subsidy

d. Rewards and Perks

e. Performance Bonus

·       Reporting directly to the Quality Manager.

·       Ensuring that your team delivers quality work to internal and external clients in an efficient and timely manner.

·       Facilitating activities that will engage team members and nurture a fair and innovative culture through team buildings, planning sessions, rewards and recognition, etc.

·       Ensuring and tracking the productivity and coverage targets of your assigned team.

·       Serving as an alternative contact person in the absence of the QA Manager.

·       Properly onboarding and facilitating goal setting the new QAs in your team.

·       Providing feedback to Operations and Quality Managers on campaign results and trends.

·       Conducting spot-checks on evaluations made by QAs, Team Leaders, Sales Coaches, and Trainers at least once a month.

·       Taking ownership of Critical Errors, Physical/Information Security Processes, and escalating to Operations /Training/QA Management, and HR as needed.

·       Collaborating with Operations and Training teams in mentoring Team Leaders and Trainers on QA tools and processes via calibrations, triad coaching sessions, one-on-ones, etc.

·       Consolidating and analyzing results and trends on quality metrics and sending weekly and monthly QA reports.

·       Data analysis, sharing of performance trends and actionable recommendations to Operations and Training for agent/program performance, knowledge, and skills improvement

·       Creation and documentation of QA- or campaign-specific processes.

·       Liaising with Operations, Training, and Clients on development and improvement plans for Operation-, Training-, and QA-related processes.

·       Actively participating in internal and client meetings and performance reviews.

·       Providing additional evaluations and/or spot checks to help identify call trends and agent behaviors.

·       Regularly mentoring and coaching QAs

·       Preparing the QAs’ monthly scorecard and discussing the QAs’ performance individually.

·       Reviewing the good calls submitted by the QAs and submitting them to the QA Manager.

·       Administrative functions such as timekeeping, carrying out of corrective actions as needed, performance assessments, etc.

·       Carrying out other tasks as assigned by the Quality Manager.

Join the A-Team and experience the A-Life!

Join the A-Team and experience the A-Life!

Requirements

• At least 2 Years of experience as a Operations Manager.

• At least 2 Years of experience in Telco Sales / Service account

• Knowledge of billing procedures, collection techniques and upsell.

• Knowledge of Outlier management and coaching techniques.

• Proven experience and knowledge as a Resolution Supervisor

• Working knowledge of MS Office and databases.

• Comfortable working with targets to exceed our client’s expectations.

• Excellent communication skills (written and oral)

• Organization, proper decision-making, and analytical problem-solving skills.

Responsible for the development of team leaders/coaches

• Must be willing to work onsite

Join the A-Team and experience the A-Life!

Just imagine your future with us…

At Aurecon, we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

What will you do?

As Accountant you will responsible to provide high quality finance and accounting support services to the Offices and Shared Services Team located in the Philippines. The role will assist the PH Accounting Lead to manage all the accounting, collection, audit and tax reporting for the office, providing guidance on local process and procedure, managing the reporting, budgeting, and statutory audit coordination in compliance with Group guidelines.

We know the work we do is vital in assisting our world’s economic development and, it is the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to ‘bring ideas to life’.

• Responsible for bookkeeping, general accounting, and treasury functions. Treasury functions include but not limited to check preparation, fund transfers, inward remittance monitoring and bank reconciliation. General accounting functions include invoicing and manual issuance of receipts, voucher and monitoring of cash advances and its liquidations, payroll entries, manual journal preparation, posting and uploading of financial data.
• Facilitate and complete monthly closing activities, journal entries and adjusting journal entries.
• Ensure adequacy of monthly accruals of various costs and expenses for proper matching of revenues.
• Prepare regular monthly balance sheet account reconciliations with supporting analysis and schedules and proactively ensures resolution on open issues.
• Provides regular monthly analysis of profit and loss accounts and report on variances (actual vs budget)
• Assist in preparing annual budgets.
• Responsible for all internal and external audit engagements such as submission of the required schedules, reports, analytics and supporting documents.
• Prepare monthly, quarterly, and annual/year-end BIR tax filing and government statutory reporting requirement.
• Ensure adherence to company policies and guidelines and to assist in documentation and monitoring of internal controls.
• Monitoring and coordination of Daily/Weekly Bank Reconciliation
• Document Filing and Other ad-hoc tasks that may be assigned by the PH Accounting Lead

We know today’s complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.

What can you bring to the team?

Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future. You will also need the following:  

• 2+ years of experience in a similar role or general accounting/finance, taxation experience is an advantage.
• Has auditing background/experience
• Relevant Accounting qualification required and/or part way through studying CPA or CA qualification is an advantage
• Proficient with Microsoft Office applications such as Microsoft Word, Excel and Powerpoint.
• Highly cooperative with the ability to collaborate in both internal and external parties.

Our Aurecon Attributes define our way of being – they are a collection of qualities that makes us who we are. Individually and collectively, they unleash the true power of Aurecon, they make us stand out from the crowd and are critical to our success. We don’t expect you to have all eight of the attributes, but one that is unique to you. To find out what your key attribute is, take the test here.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About Us
 

Headquartered in Australia, Aurecon is one of the leading international engineering, design and advisory company that brings vital engineering experience, technical capabilities, and design expertise to an extensive range of markets.

Over the last 85 years, our team of more than 5 000 experts located in 11 locations across the globe have collaborated with our clients and partners to reimagine, shape and engineer clever, innovative and sustainable solutions to solve some of the world’s most complex challenges.

In Asia, where the region is undergoing rapid transformation in areas of sustainability, digital and infrastructure, we lead by being innovative, flexible and nimble. We embrace design-led thinking – an approach that is guided by digital engineering, the user experience and sustainability – ensuring that the work we do is future ready and leaves a legacy for the next generation.

Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!

LOOKING FOR FILIPINO TALENT/PHILIPPINES BASED CANDIDATES

Job Title: Content Marketing Specialist
Salary Range: $900 to $1,500 per month
Schedule: Flexible with 4 hours CET overlap

We are currently seeking a highly motivated and talented Content Marketing Specialist to join our team at Support Shepherd. As a Content Marketing Specialist, you will be responsible for creating and executing the content marketing strategy to drive brand awareness and generate leads. If you are passionate about creating compelling content and have a knack for storytelling, then we want to hear from you!

Responsibilities:

• Develop and contribute content marketing strategies and agenda
• Create engaging and manage LinkedIn contents and website
• Support marketing efforts for in-person recruitment
• Collaborate with key marketing & recruiting team members, create, execute, and manage the content calendar
• Develop and execute social media measurement plan, developing reports, learning/insights, and making recommendations on channel optimizations, future channel opportunities, etc.

• At least 3 years of relevant work experience
• Experience in B2B set-up
• Expert in utilizing Social Media platforms for marketing
• Good communications and written skills
• Proficiency in Canva
• Nice to have Hubspot and LinkedIn experience

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As the Executive Assistant to the VP, People and VP, Revenue, you’ll play a pivotal role in providing comprehensive administrative support to the executives. You will prepare decks/templates, follow-up on OKRs and prepare documents and reports. Acting as gatekeepers, you will filter requests, maintain confidentiality, and often handle sensitive information with discretion. Additionally, you’ll have to oversee office management tasks, assist in event planning, and demonstrate adaptability and initiative by solving problems and multitasking effectively. Your efficient support will enable executives to focus on strategic tasks and decision-making, contributing significantly to the organization's overall productivity and success.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• Document Preparation and Management: Assist in creating presentations and documents adhering to the branding guidelines, ensuring clear and effective communication
• OKR Support: Regularly remind the VPs and their direct reports of the Objectives and Key Results to maintain focus on achieving organizational goals. 
• People and Revenue All Hands Meetings: Host and manage All Hands meetings, ensuring effective communication and engagement across the organization. This includes preparing and facilitating engaging icebreakers to foster team cohesion. 
• Meeting Coordination and Logistics: Arrange logistics for internal and external meetings, including venue bookings, technology setup for video conferencing, and preparation of meeting materials. Follow-up on action items post-meeting to ensure completion. 
• Proactive Leadership and Influencing: Push the VPs to take action, make decisions, and prioritize tasks effectively. Tactfully manage up by providing reminders, follow-ups, and constructive feedback to ensure deadlines are met and projects move forward. 
• Reporting and Documentation: Prepare and provide regular reports on the VP of People and VP of Revenue’s activities, upcoming commitments, and potential issues to the Chief of Staff, facilitating proactive management and decision-making 
• Feedback Loop: Establish a regular feedback loop with the Chief of Staff to discuss the efficiency of processes, potential improvements, and the executives’ ongoing support needs
• Continuous Process Improvement: Identify and implement process improvements to enhance efficiency and effectiveness in executive support tasks.
• Culture and Team Liaison: Foster a positive work environment and culture by bridging communication between the VPs and team members across different countries and departments. 
• Confidentiality Maintenance: Handle sensitive information with a high degree of confidentiality and discretion

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

• Detail-oriented, organized, and data-driven 
• A self-started who is eager to take on responsibilities, seek out new ways to assist, and continuously improve support strategies 
• A team player who is willing to collaborate, support team members, and contribute positively to the company culture and team morale. 
• Capable of asserting yourself when necessary, while maintaining a respectful and professional demeanor, to ensure that the executives remain focused on key priorities and commitments
• Quick to take ownership and accountability of your mistakes understanding that the fast way to fix what’s broken is to identify it clearly and move forward
• Able to adjust quickly to changing priorities and schedules, managing unexpected requests or situations with composure 
• Able to interpret data, create reports, and make recommendations
• Able to build and maintain strong relationships within and outside the organization, showcasing empathy, respect, and understanding different cultural nuances
• Aware that as a result of this role, you will have access to important, sometimes sensitive information and will treat that information with the respect and confidentiality it deserves and requires.

YOU HAVE…

• Bachelor's/College Degree
• Excellent verbal and written English communication skills to effectively convey messages, coordinate with team members across different countries, and maintain clear and professional interactions with internal and external stakeholders 
• Excellent ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment 
• 1-2 years of experience as a virtual assistant, project manager, or in an administrative support role
• Experience working with remote managers and teams
• The ability to handle complex calendars and overlapping schedules
• Strong problem-solving and decision-making skills 
• Proficiency in using cloud-based applications such as Google Apps (Google Drive, Google Sheets, Google Docs, Google Slides) 

• The ability to manage multiple tasks and projects simultaneously with meticulous attention to detail, ensuring nothing is overlooked. 
• The ability to take strong, clear feedback, and the ability to give it to the appropriate stakeholder/s
• Experience supporting and coordinating large groups of people and global/regional projects
• Ability to understand and respect cultural differences within the company’s global operations, and adapting communication styles accordingly 
• Ability and capacity to handle high-pressure situations calmly and effectively, maintaining productivity and focus 
• Capactity to anticipate challenges and proactively address them before they escalate

BENEFITS

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage
• Philhealth Coverage

At Assistantly, we're dedicated to empowering businesses with global talent and creating strong partnerships between clients and our talented unicorns. We believe in transparency, kindness, and fostering an environment where everyone can achieve their full potential.

Be part of our dynamic