Trainees will be introduced to various aspects of e-commerce operations, including platform
management, product listing updates, campaign monitoring, and performance analysis. The key areas of focus are:
1. Platform Performance Monitoring:
o Track and analyze key performance indicators (KPIs) such as traffic, conversion
rates, and sales across e-commerce platforms
o Generate daily or weekly reports on platform performance
2. Product List Updates:
o Regularly update and maintain product offerings on all e-commerce platforms
o Ensure accurate product information, pricing, and availability
3. E-commerce Campaign Management:
o Assist the E-commerce Account Manager in planning, coordinating, and
executing platform campaigns and promotional activities
o Track the performance of ongoing campaigns and provide insights for
improvement
4. E-commerce Analytics:
o Analyze platform data using tools such as Google Analytics or built-in platform
analytics
o Provide actionable insights based on data trends to optimize listings and
improve sales performance
5. Customer Engagement:
o Assist in responding to customer inquiries and resolving issues through the e-
commerce platforms
o Ensure a smooth and efficient customer experience across all digital touchpoints

We are looking for Marketing Interns who can start on December!

Marketing Interns assist with various tasks supporting the marketing team's efforts. From content creation for social media, researching customer trends, and heading marketing campaigns, the interns are involved in the success of marketing initiatives. They are also involved in data analysis and reports, under the guidance of their supervisor.

• Ensures that all necessary information and documents concerning outbound cargoes through the agents, internal / external customer are promptly and accurately disseminated to concerned parties.
• Handles inquires on the departure of vessels with various shipping lines and co-loaders
• In charge of weekly reservation and booking with shipping lines, upon receipt of Job Order from OD
• Prepare TOR for ODS TOM creation ( if required)
• Ensures shipment ID are available in CW1 before vessel’s departure.
• Prepares final proforma Bill of lading for submission to shipping lines and co-loaders on or before vessel’s departure.
• Proofreads or checks if there are data discrepancies between House and Master Bills of Lading
• On-time filling of Manifest ( ACI / AMS / AFR)
• Amends bill of lading of shipping line, co-loaders and agents concerned prior vessel’s arrival at destination
• Sends pre-alert and/or shipping documents to destination office via e-mail or courier service (if required)
• Coordinates trucking and/or brokerage requirement of shipment, if required
• Ensure on time, complete and accurate turnover of documentation, rates (selling & cost) to designated biller. 
• Prepares request for check/payment for freight and other related bills.
• Assists client on their booking requirements and other inquiries related to export shipments.
• Make sure that Official Receipts are uploaded on time
• Ensure to meet the KPI KRA (Productivity, Accuracy, Events Data Quality , speed of invoicing)
• Performs other functions that may be assigned from time to time

Qualification and Experience

• Must possess at least Bachelor Degree in Customs Admin, Logistics/Transportation or equivalent
• Has minimum of three (3) years working experience on Freight Forwarding/Logistics Industry
• Knowledgable in Customs, E2M, manifest preparation
• Possesses strong communication abilities.
• Skilled in using Microsoft Office applications such as Excel
• Availability to work extended hours, if needed.

WHAT WE OFFER

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability.We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.Benefits:

• Medical Insurance
• Group Life Insurance
• Paid Leaves
• Medical and Optical Reimbursement
• Birthday Token
• ***By applying to this position, you acknowledged the permission to share and view your resume/profile including confidential and personal information based on the process to evaluate your application and reconsider for other roles within Bollore Group.

Main Duties and Responsibilities

• Manifest Submission.
• Ensure all necessary information and documents concerning inbound charges are accurately disseminated to concern parties.
• Ensure prompt payments are made on time with carriers and co-loaders
• Monitoring of KPIs that includes SOI,SOC,DQ, UFF
• Ensure accuracy of P&L, Debit Note and Credit Note before confirming.
• Ensure accuracy of data entry in CW, invoice issuance and closing of shipment file per KPI requirement.
• Resolution of issues for first level escalations.
• Keep the system updated and ensure billing to client upon arrival of vessel.
• Liase with Bureau of Customs with regards to customs formalities and issues
• Endorses import documents prior to cargo owner’s representative/brokers for processing at the Bureau of Customs
• Communicates with origin Agents and internal COS team
• Check all required documents and compliance: commercial invoice, packing list, cargo compliance (nature/ geography)
• Securing valid QM/OSG prior the arrival of shipments
• Securing Debit Note from origin, if any
• Input up to date information in CW1: Tasks, milestones, events, deviations, and any other relevant information to guarantee execution of the shipment and data quality according to customer’s SOP and our internal standards.
• Submits documents for billing to biller based on the agreed KPI and send billing invoice to consignee/brokers.
• Prepares documents to CFS operators for container pullout
• Coordinate with CFS container stripping status and monitor unreleased cargoes.

• Must possess any Bachelor's Degree or Logistics and Transportation
• Has at least minimum of three (3) years work experience in Logistics and Freight Forwardinf Industry
• Prior experience in freight forwarding, particularly in air and sea freight, is highly preferred
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational abilities
• Proficient in Microsoft Office, especially Excel and powerpoint
• Ability to provide value added business solutions and alternatives

WHAT WE OFFER

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability.We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.Benefits:

• Medical Insurance
• Group Life Insurance
• Paid Leaves
• Medical and Optical Reimbursement
• Birthday Token
• ***By applying to this position, you acknowledged the permission to share and view your resume/profile including confidential and personal information based on the process to evaluate your application and reconsider for other roles within Bollore Group.

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

Job Summary:
The Senior Land Acquisition Manager - Right of Way for Transmission Lines is a leadership role responsible for overseeing all aspects of land acquisition and right of way processes to support the successful development and execution of transmission line projects. Reporting to the Head of Project Development, the Senior Land Acquisition Manager will lead a team and collaborate with internal and external stakeholders to secure necessary land rights, permits, and approvals. This position is crucial in aligning strategic land acquisition efforts with the company’s project goals and compliance requirements.

The ideal candidate will bring extensive experience in land acquisition for large-scale infrastructure or renewable energy projects and possess a deep understanding of regulatory and legal aspects of right of way acquisition.

Responsibilities:

Strategic Planning & Management:
Develop and implement comprehensive strategies for land acquisition and right of way processes for transmission line and access road projects.
Provide strategic guidance to the acquisition team, ensuring alignment with project timelines and regulatory requirements.
Establish KPIs and performance benchmarks for land acquisition activities, regularly monitoring progress to ensure project objectives are met.

Risk Management & Due Diligence:

• Lead the identification and assessment of commercial, legal, and regulatory risks associated with transmission line routes and right of way acquisitions.
• Develop and enforce best practices for due diligence, ensuring compliance with legal standards, environmental regulations, and company policies.
• Collaborate with legal and compliance teams to proactively address potential risks and resolve complex property issues.

Stakeholder Engagement & Relationship Management:

• Build and maintain strong relationships with key stakeholders, including landowners, local government units (LGUs), national government agencies, and other regulatory bodies.
• Serve as the primary point of contact for high-level discussions with government entities (DAR, BIR, DENR CENRO, Registry of Deeds, etc.), securing endorsements, permits, and clearances necessary for project development.
• Represent the company in negotiations, public consultations, and discussions with community leaders and stakeholders to secure support and mitigate opposition.

Team Leadership & Development:

• Lead and mentor a team of land acquisition specialists, providing direction, training, and development to enhance team performance and efficiency.
• Facilitate knowledge-sharing and collaboration within the team to improve processes, address challenges, and ensure a unified approach toward land acquisition objectives.
• Actively participate in recruitment and selection of new team members, ensuring the team has the necessary expertise and capabilities.

Project Coordination & Communication:

• Coordinate with technical, engineering, and project development teams to ensure alignment on project needs and constraints related to land and right of way acquisitions.
• Provide regular updates to the Head of Project Development and senior management on project status, risk assessments, and critical issues impacting timelines and budgets.
• Act as a bridge between various departments to facilitate the smooth flow of information and resolve conflicts related to land acquisition processes.

Regulatory Compliance & Documentation:

• Ensure all land acquisition activities are conducted in strict adherence to applicable laws, ordinances, and regulations.
• Oversee the preparation, review, and submission of all documentation required for permit applications, ensuring accuracy and completeness.
• Maintain a comprehensive record of agreements, permits, clearances, and other critical documents, ensuring data integrity and easy accessibility.

Financial Oversight:

• Manage the budget for land acquisition and right of way activities, ensuring efficient use of resources while maintaining compliance with financial protocols.
• Review and approve financial reports related to land acquisition expenditures, ensuring alignment with project budgets and corporate financial policies.

As an Executive Assistant/Office Assistant, you will provide high-level administrative support to the company's executive management and handle the overall office management. This role is crucial in ensuring the efficient operation of the local office and the overall smooth functioning of the business.

General Duties and Expectations:

• Stand as the primary point of contact for all employees regarding inquiries, communication, and coordination of activities within the company.
• Oversee the day-to-day operations of the office, including managing supplies, coordinating facilities maintenance, and ensuring a productive and efficient work environment.
• Set up physical and virtual meetings, and prepare the minutes of the meeting.
• Manage the executive’s calendar, including making appointments and prioritizing the most sensitive matters.
• Assist with emails and correspondences.
• Support management with various projects by coordinating tasks, tracking progress, and ensuring deadlines are met. Collaborate with team members and other departments as required.
• Organize and maintain files, records, and documents. Conduct research, compile data, and prepare reports or presentations as needed.
• Provide information for internal and external team communication – memos, emails, presentations, announcements.
• Cultivate positive working relationships with colleagues, clients, vendors, on behalf of the management. Represent the executive in a professional and courteous manner.
• Assist in employee travel logistical arrangements, including airfare, accommodations, meals, and incidentals. Process expense reports and reimbursements in accordance with company policies and procedures.
• Procure and manage office supplies, including stationery, equipment, and other necessary items. Coordinate with vendors and suppliers to ensure timely delivery and replenishment of stock.
• Maintain inventory of pantry items, including snacks, beverages, and kitchen supplies. Monitor usage patterns and reorder items as needed to ensure availability and freshness.
• Assist in the management of office budgets, tracking expenses, and ensuring that costs remain within budgetary constraints.
• Oversee event coordination for company events (e.g. selecting venues, arranging catering, and managing event logistics)
• Prepare food delivery arrangements for the office
• Perform minor accounting duties (e.g. expense reports and liquidation)
• Perform ad hoc tasks assigned by the management
• Provide personal assistance to the management

• Must be able to report onsite in Makati on Mondays to Fridays, 8:00 AM to 5:00 PM
• 3-4 Years’ Experience as an Executive Assistant or similar role, preferably supporting C-level executives or senior leadership.
• Must possess at least Bachelor's/College Degree in any field
• Must have excellent working knowledge of MS Office and Google Suite
• Must have excellent working knowledge of Canva and similar applications
• Must have excellent working knowledge of Slack, Zoom and Google Meet
• Must have excellent working knowledge of online shopping applications
• Must have excellent working knowledge of computer hardware (e.g. printers, scanners, telephone, cellphone)
• Excellent organizational and time management skills, with the ability to prioritize tasks and handle multiple responsibilities simultaneously.
• Strong written and verbal communication skills, with the ability to communicate effectively with employees at all levels.
• High level of discretion and confidentiality, with the ability to handle sensitive information with tact and professionalism.

• Company laptop provided
• 20 days paid leave
• Paid parental leave benefits
• Technology Allowance Reimbursement
• HMO and Retirement Plan upon regularization
• Night Differential Pay
• Free office lunch every Wednesday
• Quarterly Company Happy Hour
• Annual Pod Outings
• Performance Incentives and bonuses

Job Title: Senior Accountant 

Schedule: US Business Hours 

About the Company:

A beauty brand dedicated to making a positive impact through high-quality, cruelty-free, and eco-friendly products. We believe in empowering women and creating products that make a difference. As a rapidly growing company, we’re seeking a detail-oriented and experienced Senior Accountant to join our dynamic finance team and contribute to the financial health and integrity of the organization.

Job Summary:

The Senior Accountant will be responsible for overseeing key accounting functions including account reconciliation, journal entries, accounts payable management, and the use of the Divvy expense management system. This role requires a strong understanding of financial reporting, intermediate to advanced Excel skills, and experience with NetSuite. The ideal candidate will be a self-motivated team player who thrives in a fast-paced environment and is passionate about supporting the company's growth.

Key Responsibilities:

• Account Reconciliation:
• Perform monthly, quarterly, and annual reconciliations for various accounts, ensuring accuracy and compliance with accounting principles.
• Investigate and resolve discrepancies in accounts and recommend improvements to enhance financial accuracy.

• Journal Entries:
• Prepare and post accurate journal entries for general ledger accounts, ensuring all entries are recorded in accordance with company policies.
• Assist with month-end and year-end closing processes, ensuring timely and accurate financial reporting.

• Accounts Payable Management:
• Oversee the accounts payable process, including reviewing and processing invoices, ensuring proper approval, and timely payment.
• Maintain vendor relationships, ensuring inquiries and issues are addressed promptly.
• Prepare and reconcile AP aging reports to ensure accurate reporting of liabilities.

• Divvy Expense Management:
• Manage the Divvy expense management system, ensuring all transactions are properly recorded and aligned with budget categories.
• Monitor and track employee spending, ensuring compliance with company policies and reconciliation of accounts.

• Financial Reporting & Analysis:
• Assist in the preparation of internal financial reports, providing insights and analysis to support business decision-making.
• Provide data for monthly variance analysis, identifying trends and discrepancies.

• Collaboration & Process Improvement:
• Work closely with the accounting team to identify opportunities for process improvements and streamline accounting workflows.
• Provide training and mentorship to junior accounting staff as needed.

• Bachelor's degree in Accounting, Finance, or related field.
• 3+ years of experience in accounting, with at least 1-2 years in a senior or supervisory role.
• Intermediate to advanced Excel skills (e.g., pivot tables, VLOOKUP, data analysis).
• Experience with NetSuite or similar ERP system.
• Solid understanding of accounting principles and financial reporting.
• Strong attention to detail and ability to meet deadlines.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

Preferred Qualifications:

• CPA or working towards CPA certification.
• Experience working in a fast-paced or high-growth company.
• Experience with Divvy or other corporate expense management tools.
• Familiarity with e-commerce or retail industry accounting practices.

Launch Your Career at Angkas!

Are you a motivated individual looking for an exciting opportunity to grow with a dynamic company?

With over 8 million downloads and a network of 50,000 dedicated biker partners, we are a leading ride-hailing app company operating in the Philippines, akin to Angkas. Our vision is to end poverty in the Philippines through revolutionary transportation solutions. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively. 

We are seeking talented and enthusiastic individuals to join our growing team! In this versatile role, you will gain valuable experience in a fast-paced environment and contribute to the success of our organization.

What You Will Do:

• Responsibilities will vary depending on the specific department, but may include:
• Providing exceptional customer service
• Learning and mastering new skills
• Working collaboratively with a team
• This is a great opportunity for individuals who are eager to learn, take initiative, and contribute to a successful team.

Who We Are Looking For:

• Highly motivated and results-oriented
• Excellent communication and interpersonal skills
• A positive attitude and willingness to learn
• Ability to work independently and as part of a team

Why join Angkas?

• Freedom of work
• Work life balance
• Free meal and use of gym
• Growth opportunities
• Start-up environment
• Multi-cultural and Agile work environment
• Diversified use of technology

Join the Winning Team with Neo Group!

Neo Group is hiring on behalf of our partner, an innovative leader in the iGaming industry. We’re seeking a creative and strategic Influencer Marketing Specialist to drive brand engagement and growth in the AU/NZ market. If you’re passionate about building connections, curating impactful partnerships, and leading cutting-edge campaigns, this is your opportunity to shine!

About the Role:

As an Influencer Marketing Specialist, you’ll be the vital link between our partner’s brand and influential content creators in the AU/NZ market. Your mission? To craft and manage partnerships that resonate with local audiences, enhance brand visibility, and drive engagement. Collaborating closely with the social media and marketing teams, you’ll ensure seamless and effective campaign execution.

What You’ll Do:

Why Work with Our Partner?

Job Description

• Assist in requirements analysis and solutions design.
• Assist in project management deliverables (network matrix, implementation plan, etc.)
• Provide configuration, and administration support for one or more of the following platforms: a.) Microsoft 365 b.) AWS c.) JumpCloud d.) CrowdStrike e.) Slack f.) Atlassian g.) Docusign h.) ProofPoint. i.) GlobalSign
• Assist in Knowledge Transfer for the implemented solutions.
• Work with Security Governance Team to ensure compliance with Cybersecurity-related regulations and industry standards.

Minimum Qualifications

• Strong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills;
• Knowledge in cyber security-related duties such as incident detection and response, and forensics;
• Up to date knowledge of the latest cybersecurity trends
• Knowledge and experience in the following:

Microsoft 365
AWS
JumpCloud
CrowdStrike
Slack
Atlassian
Docusign
ProofPoint
GlobalSign

• Experience in CrowdStrike is an advantage
• With experience in Incident Response
• Willing to work FULLY ONSITE

Who are we?   

Humanforce’s vision is to make work easier and life better for frontline and flexible workforces.  

Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Payroll, and Wellbeing.   

Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.  

Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the world’s talent with the growth, productivity and efficiency objectives of frontline and flexible workforces.  

Who you are 

We are on the hunt for a Project Manager who thrives on meeting and exceeding our customers' expectations, particularly in the delivery and implementation of our HCM suite.

In this role, you'll take charge of successfully delivering complex software projects, all while adhering to defined scopes, timelines, and budgets. Leading cross-functional teams and juggling multiple projects will be part of your daily routine, with a strong emphasis on efficiency, quality, and profitability.

Your skills in planning, execution, and stakeholder engagement will be vital in achieving outstanding results for our clients. By providing customised workforce management solutions, you'll be instrumental in establishing Humanforce as a reliable partner.

What you will do 

• Project Delivery: Ensure our projects reach completion on schedule and within budget, guiding the journey from the exciting kick-off to the triumphant go-live moment.
• Customer and Stakeholder Engagement: Maintain regular communication with our customers, managing their expectations and ensuring satisfaction. Collaborate with sales teams, consultants, and stakeholders for seamless project delivery while uncovering new service opportunities.
• Resource and Team Management: Partner with internal colleagues to effectively allocate resources, ensuring successful project execution and any necessary customisations.
• Process Improvement and Quality Assurance: Lead efforts to refine processes for enhanced project outcomes, focusing on key performance indicators like timelines, utilisation rates, and customer feedback.
• Risk Management and Compliance: Proactively identify and manage potential project risks, ensuring compliance with regulations and internal procedures while escalating significant risks as necessary.
• Financial Management: Oversee project budgets, identify cost-saving opportunities, and ensure ongoing financial accountability.
• Change Management: Develop change management plans that guide our clients through new system implementations, making transitions as smooth as possible.
• Post-Implementation Support: Oversee support after implementation, manage escalations, and conduct project reviews to enhance our future processes.
• Continuous Learning: Stay abreast of the latest industry trends and share insights to improve project delivery and promote team development

What you'll need 

• Demonstrated expertise in managing multiple software implementation projects simultaneously.
• Strong grasp of software project management principles and methodologies. Certification of PRINCE2 or other relevant project management certifications, such as PMP or Agile, is highly desirable.
• Exceptional communication, presentation, and customer engagement skills.
• Ability to work independently while maintaining a keen eye for detail and employing critical thinking.
• Robust organisational and time management capabilities.
• Effective problem-solving skills, with the ability to make informed decisions in a fast-paced, dynamic environment.
• Proven track record in researching information effectively and applying it to practical challenges.
• Driven to deliver results and achieve meaningful outcomes.  

Some 'nice to haves'

• Experience in WFM, payroll, or CRM software, alongside MS SQL, is highly regarded. 
• Proficiency in a second language, such as French, Italian, or Spanish, is greatly valued.

Our values   

• We are bold   

• We are all in   

• We are customer obsessed   

• We do what we say   

• We are good humans   

Our approach to flexibility   

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms.  

Benefits  

• A flexible working environment   

• The opportunity to be part of a fast-growing tech company    

• A focus on development with access to Go1  

• Paid time off and Quarterly Wellbeing Days    

• Employee talent referral scheme (know great people, be rewarded)    

• A fun and friendly culture working with passionate and talented people    

• A work environment where you can genuinely improve the world of work!  

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.   

We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant 

We are seeking an exceptional Omnichannel / International Ecommerce Merchandiser leader to oversee our international website merchandising strategy. In this role, you will manage weekly/bi-weekly updates to our Shopify website at 9 PM PST, ensuring that new collections, promotions, and product information are accurately reflected across our omnichannel platforms. This includes both domestic and international websites, as well as marketplaces including Amazon, Target.com, and others.

The ideal candidate will be responsible for optimizing the online shopping experience across all markets and platforms, including our website and mobile app, ensuring consistency of messaging and experience.

All of our roles are global and omnichannel, leading designated areas of accountability across all product categories, countries, and different sales & marketing channels. This means you will have the opportunity to impact operations worldwide, ensuring a cohesive strategy that aligns with our overall business objectives and drives success across various markets and platforms.

Key Areas of Accountability

• Website & Omnichannel Updates: Upload new collections, promotions, and product information to the website either monthly, biweekly, or weekly at 9 PM PST depending on the season, ensuring that all updates are consistent across website and app experiences.
• International & Omnichannel Optimization: Assist in the optimization of international websites, ensuring localized content, pricing, and product availability are tailored to local preferences, languages, and regional demands.
• Product Display & Merchandising: Organize products on the website in a visually appealing and user-friendly way. Maintain category and collection pages, banners, and promotions that reflect both online and seasonal trends.
• Quality Control: Perform regular checks to ensure that all content displayed on the website, app, and across international sites is accurate, up-to-date, and error-free.
• Reporting & Analytics: Monitor website performance across both domestic and international sites using analytics tools including Shopify and Heap, providing insights for continuous improvement. Track product visibility, sales performance, and the success of updates to collections, promotions, and omnichannel campaigns. Provide performance feedback from both website and app channels to improve overall strategy.
• Cross-Functional Collaboration: Work closely with the marketing, creative, and localization teams to ensure website content and promotions are aligned with overall brand strategy, seasonal campaigns, and regional preferences. Collaborate with commercial, merchandising, and localization teams to ensure timely launches of promotions and collections across all channels. Work with cross-functional teams to troubleshoot and resolve any discrepancies in product information, pricing, or promotions across all channels and markets.

• Proven experience in e-commerce merchandising, website management, or a related field.
• Familiarity with the Shopify customizer (CMS).
• Experience with international e-commerce websites and localization strategies is also beneficial.

Skills & Abilities

• Strong attention to detail with the ability to work efficiently under tight deadlines.
• Comfortable working independently and managing tasks during evening hours.
• Understanding of omnichannel strategies across DTC websites and marketplaces.
• Ecommerce merchandising experience, including optimizing product grid sorts and product recommendation algorithms.
• Basic knowledge of SEO practices and digital marketing is a plus.

Technical Proficiency

• Experience with website analytics tools and product feed management, ideally Heap, Feedonomics, and Shopify.
• Proficient in Microsoft Office Suite (Excel, Word) and Google Workspace (Docs, Sheets).

Communication & Collaboration

• Excellent communication skills, both written and verbal, with the ability to collaborate across teams, including marketing, merchandising, retail, and customer service.
• Ability to troubleshoot issues and work cross-functionally to resolve them.

Additional Requirements

• Availability to work a consistent shift starting at 9 PM PST on a weekly basis (flexible hours may be possible for the right candidate).
• Ability to manage multiple tasks simultaneously and work efficiently in a fast-paced environment.
• Familiarity with international e-commerce regulations, localization strategies, and omnichannel retail best practices is a plus.

To be discussed

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Data Services Associate, you will be working with different tools and databases to review data. You are responsible for executing processes as defined by the client and/or management. The role requires keen attention to detail while maintaining productivity at defined proficiency levels and an aptitude to learn new processes.  

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Execute processes assigned by the client and/or management.
• Ensure defined productivity targets are met.
• Ensure defined quality targets are met.
• Identify process improvement opportunities as they arise.
• Reports process deficiencies to ensure accurate execution of tasks.
• creating and finishing projects assigned by the client. 
• Collaborate with internal and external teams in completing projects.
• Review submissions.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr.

• An analytical and critical thinker, with an eye for even the most minute of details.
• Passionate about client satisfaction.

YOU HAVE…

• Bachelor's / College Degree in any field you’re passionate about!
• Previous experience in a related field is a plus.
• Basic knowledge of Salesforce is a plus.
• Experience in using CRM and other similar applications or tools.
• Basic knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs, and MS Office applications.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

The Technical Support Representative, Tier 2 team assists the Tier 1 Support team by liaising between Support, Development, and Product teams. These experts are part of the technical leaders within the Assessment Delivery Operations and Support department (ADOS), providing regular feedback and updates on our client's issues with the product to both the internal ADOS Technical Support team and internal stakeholders. Similar to the Tier 1 team, the Tier 2 team works to establish if reported bugs are reproducible and create detailed escalations for Tier 3 by gathering logs and providing imperative information surrounding the issue.

Armed with this knowledge, these experts act as an informal escalation point for any questions the broader support may have about our products. Liaising with Tier 3, they give proactive feedback and input to Product, Internal Support, and Quality and Knowledge teams to improve the support we deliver to our customers. This role explicitly provides a high level of responsibility, being the first internal point of contact on our products and a Technical Support representative for customers externally and colleagues internally. Together with their fellow Tier 2 colleagues, they report issues and identify bugs for escalation to our Tier 3 engineers.

Key Responsibilities and Outputs:

• Be available to receive live daily calls, emails and chats to Triage, and action escalations from Tier 1
• Provide world-class technical support via telephone, email, and chat for Turnitin customers experiencing escalated technical issues
• Maintain consistent ticket quality, achieving the agreed-upon target for monthly reviews
• Proactively support users of the Turnitin products (administrators, instructors, teaching assistants, exam takers and proctors) ensuring problem resolution, system access, optimal system performance, and overall customer happiness
• Become a Subject Matter Expert on all Turnitin Assessment Products and services
• Attend Stand-Up meetings with support leadership teams to provide meaningful input from our customers
• Be the first to identify issues and trends with our support leadership and tier 3 teams to understand issues/trends
• Share your knowledge across the team through informal training and team meetings & stand-ups
• Supporting the Quality and Knowledge team with the creation of training modules
• Point of contact for shadowing new Tier 2 team members
• Project work during quieter spells to improve team knowledge and processes
• Prioritize escalated tickets to the Tier 3 team
• Ensure efficient transfer of information between Tier 1 and support leadership teams
• Work closely with our Integrations Team
• Review top issues monthly for external education and ticket reduction

People skills:

• Translate technical information into customer-friendly explanations and understandable terms for the Client, Technical Support Team and other departments at Tii
• Recognizing situations that need to be de-escalated or resolved appropriately
• Consistently maintain effective communication with nearshore teams to enhance the customer experience
• Ability to manage multiple priorities and multi-task
• Excel at developing and maintaining good working relationships between Tier 1, Tier 2, Product, Integrations, and Support Leadership teams
• Champion customer centricity at all times, understanding when to push back on advice that does not meet our customer's expectations
• Actively collaborate with team members on all tasks, projects and assignments to resolve complex issues

Reporting to Collections Team Lead, this role is responsible for working in a fast-paced global team to efficiently collect cash from customers. The role involves proactive communication with customers to facilitate timely payments and maintain positive relationships while ensuring adherence to the company's collections policies and procedures.

Responsibilities: 

• Manage a high-volume multi-currency ledger, ensuring adherence to agreed-upon terms. 
• Develop and maintain customer relationships both internal and external and have an awareness of cultural and regional differences with respect, while effectively enforcing agreed terms.
• Query handling and investigation, liaise with other departments to ensure swift resolutions of queries and efficient OTC flow.
• Cash allocation, assisting with identification of payments and ensuring short paid reason is identified and correctly categorised and resolved within month payment received.
• Carefully and sensitively process final notices working with internal stakeholders, taking appropriate levels of actions in cases of non payments, including up to account closure and service termination.
• Ensure all document processes are followed and DOA’s approvals adhered to at all times.
• Enable the business to meet its cash collection targets and needs.

We are currently looking for an experienced Motion Graphic Artist who will work on projects that include design and animation for campaigns, presentations, and events. The Motion Graphic Artist will be responsible for developing inspired concepts, designs, and animation, and will work with the rest of the design team to oversee each project through to its completion.

Responsibilities

• Design and create enticing motion graphics for video deliverables
• Prepare design plan, concept and layout for motion graphic project.
• Create and deliver motion graphics in various media including web, mobile, etc.
• Work with the design team to understand project scope and objectives.
• Assist in selecting audio, video, colors, animation, etc for graphic design
• Research and analyze best design techniques and solutions to create motion graphics.
• Assist in designing and creating storyboards
• Participate in a brainstorming session to share new design perspectives and ideas.
• Maintain and follow best practices for versioning control, naming convention and organization of graphic files
• Maintain up-to-date knowledge about latest graphic design techniques.
• Ensure compliance with brief guidelines, company guidelines and design standards.
• Refines the creative process and creates title sequences
• Edits video footage and adding creative work
• Adhere to brief guidelines in ways that still push creative boundaries
• Create graphic templates for use by other team members
• Staying up to date on the latest graphic design techniques
• Other tasks may be assigned

• Prior experience as a Motion Graphics Artist as well as a strong portfolio of sample projects of motion graphics work in relation to design and animation
• Strong knowledge and expertise in using Adobe After Effects and Adobe Premiere Pro or similar Adobe Creative Suite tools and other common motion graphics design software
• Keen eye for design and aesthetics in terms of animation
• Must have excellent design, typography and layout skills
• Organized and can prioritize effectively
• Excellent communication skills and can clearly articulate your ideas
• Strong team player who can collaborate effectively with different stakeholders
• Knowledge of animating 2D Characters is an advantage
• Advanced knowledge with different kinetic typography techniques is a plus
• Advanced knowledge with motion design trends in the web3.0 space is an advantage

• HMO
• Work From Home
• Tokens
• Leave Credits
• Training & Development

NOW HIRING: Real Estate Underwriter

We are seeking a skilled Underwriter to join our client's team, focusing on underwriting new potential real estate deals. The ideal candidate will support our Senior Financial Analyst in evaluating investment opportunities, with a preference for experience in manufactured housing or multi-family housing sectors.

Work Schedule: 9:00 am - 5:30 pm EST, FULLY REMOTE

Key Responsibilities:

• Assist in underwriting and evaluating new real estate investment opportunities, with a focus on manufactured housing and multi-family housing deals.
• Analyze financial data, property performance, and market trends to assess deal feasibility.
• Prepare detailed financial models, including cash flow projections, ROI analysis, and sensitivity testing.
• Assist in the preparation of investment memos and presentations for internal and external stakeholders.
• Collaborate with the Senior Financial Analyst to review investment performance metrics and identify potential risks and opportunities.
• Conduct due diligence on potential acquisitions, including market research, property inspections, and reviewing financial documents.

• Proven work experience in real estate underwriting, preferably with experience in manufactured housing or multi-family housing.
• Strong proficiency in financial modeling, Excel, and real estate analysis tools.
• Understanding of real estate market dynamics and key financial metrics.
• Excellent analytical, organizational, and communication skills.
• Ability to work independently and collaborate effectively with teams.
• High attention to detail and strong problem-solving abilities.

Preferred Qualifications:

• Prior experience in underwriting deals in the manufactured housing sector is highly desirable.
• Experience with real estate financial software is a plus.

• Negotiable salary (depends on the experience)
• Week pay
• Work-from-home opportunities

Unleash Your SAP Expertise!

We're seeking talented individuals to join our dynamic team as SAP Consultants. We're looking for talented SAP specialists and implementers in the following fields who possess a strong understanding of core SAP principles and the ability to collaborate across different functional modules: 

• SAP FICO Consultant (Financial Accounting & Controlling)
• SAP SD Consultant (Sales & Distribution)
• SAP MM Consultant (Materials Management)
• SAP PP Consultant (Production Planning)
• SAP PS Consultant (Project Systems)
• SAP S4 Field Service Consultant (Successor to SAP CS)
• SAP PM Consultant (Plant Maintenance - EAM)
• SAP ABAP
• SAP PS
• SAP S/4HANA Retail/Fashion
  

Candidates with a mix of these skills are preferred!

About us

TeamWork is an independent international group created in 1999 in Geneva by its current CEO: Philippe Rey-Gorrez.

Key player in consulting, technological integration and innovation, the company’s mission is to support its customers over the long term. A true partner of digital transformation, TeamWork is active in four major areas: Business Consulting, SAP Business Solutions, Data Analytics, Technology Platforms.

With nearly 1400 employees and 24 offices around the world, TeamWork stands out by its ability to guarantee 24/7 outsourcing and geographical proximity to its customers

TeamWork has a global SAP partnership that enables it to distribute and maintain all SAP solutions. This partnership also certifies the technical and functional capabilities of TeamWork to deliver services on all SAP solutions. The company has SAP Gold Partner and SAP Partner Center of Expertise certifications that confirm the expertise of the teams and the SAP Support and Maintenance Center.

What will you do?

Your responsibilities will vary depending on the specific SAP module you'll be working with (FICO, SD, MM, PP, PS, PM or S/4HANA Field Service). Here are some general tasks you can expect to perform:

• Deep-dive into your specialized field (FICO, SD, MM, PP, PS, PM or S/4HANA Field Service): The role will involve project (CR or full lifecycle SAP S/4HANA implementation), presales, and support work and requires a high degree of flexibility to multitask on several assignments.
• Partner with cross-functional teams (e.g., Finance, Sales, Operations) to ensure seamless integration of your module with other parts of the SAP system.
• Stay up-to-date on the latest functionalities and best practices within your assigned SAP module.

Hard skills

• Proven experience in your specialized field or SAP module (FICO, SD, MM, PP, PS, PM or S/4HANA Field Service).

• Candidates with a mix of these skills are preferred!

• Proven experience gathering and documenting Functional Requirements, customizing, conducting SIT/UAT, performing training to final users, data migration, post go live support.
• Strong understanding of the relevant business processes associated with your specialized field.
• Ability to configure and customize functionalities within your assigned module to meet specific needs.
• Experience with data analysis and reporting tools within SAP.
• Familiarity with SAP S/4HANA.

Beneficial: For the SD or FICO consultant positions, a background in SAP Real Estate (SAP REFX) is ideal.

Soft Skills

• Strong negotiation, communication skills, and interpersonal skills. Ability to build relationships with customers and internal and external stakeholders.
• Strong analytical and problem-solving skills. Ability to prioritize tasks and work effectively under pressure. Excellent communication and collaboration skills.
• Excellent problem-solving and analytical skills.
• Excellent project management and organizational skills. Strong communication and interpersonal skills.

Education

• Bachelor’s Degree

Experience

• 8-10 Years 
• Preferred: Experience working with two or more of the listed SAP modules (SD, MM, FICO, PP, PS, PM S/4 Field Service).

Language

• English

What’s in store for you?

• Be part of a growing and successful team.
• Hybrid position. Work from home accepted but subject to project rules
• Traveling is expected as part of project or support work, either domestic or international (dependent on the customers’ location).

Remuneration

• Enjoy competitive base salary 
• Competitive salary and benefits package.

Benefits

• Private HMO

I. Description

Work Arrangement: Fully remote, overlapping EST working hours

Job Type: Full-time

Work Schedule: 40 hours per week, with core hours between 9 AM – 5 PM EST

Locations: Remote, open to candidates in the Philippines

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Why Work with Us?

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community oriented opportunities like an annual retreat.

About the Company:

The company is an innovative provider of AI-driven business solutions, dedicated to helping organizations leverage AI as a repeatable advantage for industry success. With a focus on integrity, excellence, and a culture of continuous improvement, they foster an environment that values curiosity, collaboration, and the empowerment of talent to drive meaningful outcomes.

Role Overview:

The Executive Assistant role focuses on providing organizational, administrative, and project management support to the leadership team. The position involves helping with scheduling, communications, and various strategic initiatives to ensure effective coordination and smooth operations across different projects. The role is central to maintaining productivity, organization, and progress within the company.

Your Impact:

The Executive Assistant will play a key role in ensuring that the leadership team functions efficiently by managing day-to-day activities and maintaining smooth workflows. By organizing meetings, booking travel, managing communication, and assisting in strategic initiatives, this role directly contributes to the effectiveness of the leadership team and the seamless execution of company projects.

Key Responsibilities:

1. Administrative Coordination

• Organize meetings, including scheduling, sending reminders, and arranging catering when needed.
• Book travel arrangements for the team.
• Write, edit, and prepare communications, including emails, memos, and drafts.

2. Project Management

• Assist in managing strategic initiatives such as event preparation and knowledge management.
• Support leadership in preparation for speaking engagements and internal projects.

3.General Support

• Manage data entry tasks.
• Provide general organizational support to the leadership team as needed.
• Act as a key point of contact for various workstreams and initiatives.

Immediate Tasks Anticipated for the Candidate to Fully Own on Week 1:

• Manage the leadership team’s schedule and calendar, handling any conflicts or rescheduling with precision.
• Begin organizing internal and external meetings, ensuring agendas, meeting minutes, and follow-ups are in place.
• Coordinate travel logistics for upcoming events or business trips.
• Start managing communication channels and drafting responses to emails or inquiries.
• Familiarize themselves with Company’s tools and platforms, including Slack, G-suite, Salesforce, Notion, and Airtable.

Must-Have:

• Knowledge with AI Tools: AI tools such as ChatGPT to streamline workflows and enhance communication.
• Experience with Project Management Software: Experienced in organizing and tracking projects using tools like Airtable, Loom, and Miro for efficient task management.
• Presentation Platform Skills: Proficient in creating impactful presentations with platforms like Pitch to convey ideas effectively.
• Strong Organizational Skills: Highly organized, with a demonstrated ability to manage multiple tasks and workstreams effectively.
• Exceptional Interpersonal Skills: A collaborative team player with a strong passion for teamwork and fostering a cooperative work environment.
• Process Improvement Mindset: Proactively identifies and implements improvements to optimize processes beyond established protocols.
• Digital Tool Proficiency: Comfortable with a variety of digital tools, including Slack, G-Suite, Salesforce, Notion, and Calendly.

Nice-to-Have:

• Startup or Senior Leadership Experience: Background in fast-paced startup environments or experience working directly with senior leadership to drive impactful initiatives.

Compensation Package:

• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Health Coverage: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process:

1. Application
2. Screening
3. 30 minute Interview
4. Skills Assessment
5. Client Interview
6. Job Offer
7. Client Onboarding

Ready to Join Us?

If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.

TransferMate– a subsidiary of CluneTech – was established in 2010 when we began working with regulators around the world to secure licenses to operate as a global payment’s provider. With a global payments network covering 200+ countries and territories, TransferMate have established partnerships with some of the largest banks, fintechs and software providers in the world. The combination of our regulated network, award winning technology and strategic partnerships culminated in 2022 when the business achieved Unicorn status.

Our team is dedicated to delivering the best possible experience for our partners and their customers. We know that a happy team is one that performs at the highest level and our #OneTeam ethos encourages mutual support, respect, recognition, and rewards. In Ireland, we have been recognised as a Great Place to Work for 9 consecutive years, with 35 offices worldwide, we do business across 100+ countries on a daily basis.         

Due to continued expansion, we have created a new position for PHP Developers to join our remote team in Philippines.

Responsibilities:

• Creation and implementation of web-based products using PHP OOP, HTML5, CSS3, JavaScript, PostgreSQL.
• Backend and user-friendly navigation of all company websites.
• Following data security procedures.
• Identify problems and suggest steps for improvement.
• Actively take part in technical discussions and code reviews.

• Previous PHP Experience.
• Experience with web technologies including design patterns, PHP OOP, HTML5, CSS3, JavaScript, PostgreSQL.
• Good understanding of OOP fundamentals. SOLID Principles, Data Structures, Algorithms etc.
• Strong web security knowledge.
• Knowledge about RESTful services.
• Knowledge about common design patterns and good practices.
• Good Understanding of Relational or non-Relational Databases.
• Proficiency in Unit Testing using VS or other Unit testing tools.
• Strong verbal and written English.

• Competitive annual leave and additional days per length of service
• Hybrid working and flexible working hours
• Maternity and paternity leave
• Compassionate leave

TransferMate is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We are committed to building and maintaining a culture which is free from discrimination and harassment and where all employees can bring their best selves to work.

Job Title: Medical Biller with QuickBooks Experience

Location: Remote

Job Type: Full-Time

Remote VA PH is currently seeking an experienced Medical Biller with expertise in QuickBooks to join our client's healthcare team. This role involves handling all aspects of medical billing, payment posting, claims submission, and accounts management. The ideal candidate will have a strong understanding of medical billing procedures, insurance guidelines, and proficiency in QuickBooks for managing financial records and reconciliations

Key Responsibilities

• Medical Billing: Prepare, review, and submit medical claims to insurance companies.
• Claims Management: Handle denied or rejected claims, investigate and correct billing errors, and resubmit claims to maximize reimbursement.
• Accounts Receivable: Track and manage accounts receivable, follow up on unpaid claims, and initiate collections for overdue accounts.
• Payment Posting: Accurately post payments from insurance companies, government programs, and patients into the accounting system.
• QuickBooks Management: Utilize QuickBooks to record financial transactions, reconcile accounts, manage patient invoices, and generate financial reports.
• Patient Communication: Interact with patients to discuss billing issues, set up payment plans, and resolve any billing questions or disputes.
• Compliance: Ensure billing practices comply with healthcare regulations, HIPAA, and insurance standards.
• Reporting: Prepare reports on revenue, outstanding accounts, and billing productivity for management review.

• Experience: Proven work experience in medical billing, with experience in QuickBooks required.

• Knowledge: Strong understanding of medical terminology, ICD-10, CPT codes, and insurance claims processing.

• Skills: Proficiency in QuickBooks, Microsoft Office Suite (Excel, Word), and billing software.
• Communication: Excellent verbal and written communication skills for interacting with patients, insurance companies, and internal staff.
• Attention to Detail: Strong organizational skills and attention to detail to ensure accuracy in billing and financial records.

• Easy Hiring Process
• Work-from-home opportunities
• Weekly pay-out

As our Finance Leader for Philippines, you will be working closely with the management, in

charge of all aspects of financial management including corporate accounting, regulatory

compliance, financial & management reporting, budget and forecasts preparation, taxation, cash

flow management, internal controls as well as producing useful analytics, reports and insights

for operational & strategic business decisions.

Key Responsibilities

 Form close & trusting relationships with the management team and various functional

leads to monitor and assess financial results, identify areas of growth potential and

operating efficiency

 Drive & lead the financial planning & budgeting process, short term to long term plans

and Forecast

 Carry out Performance Analysis, Variance Analysis and Reporting

 Analyze and recommend process improvements

 Ensure accuracy and timeliness of various financial and management reporting and

analyses

 Responsible for full statutory & regulatory compliance

 Review contracts/RFPs/ Pitches for commercial/Financial clauses

 Carry out analyses and provide insights to facilitate business decision making and

effective business management

 Monitor Project Profitability and highlight variances with recommended actions

 Responsible for Cash flow management, ensure billing and collections and maintain

healthy cash flow position of the company

 Prepare & present business and finance related insights and information in leadership

meetings

 Drive change and implementation in systems & processes

 Lead, Delegate and develop the finance team

 Responsible for financial related initiatives and change management

Bachelor Degree, and Professional Accountancy Qualification – CA, CPA, ACCA,

 Minimum 10+ years of commercial, Business and finance controlling experience

 Possess strong knowledge of national and international accounting standards, national

statutory compliance requirements, national taxes and project accounting

 Experience working on an ERP system or SAP will be an added advantage.

 Self-Initiative, with high level of integrity

 Able to understand the business and be a finance advisor to the business leaders

 An effective, assertive business partner and a good team player.

 Able to pay attention to details yet maintaining broad perspective view of business

 A multi-tasker under a fast-paced environment.

 Excellent communication skills

For more details, please visit our website www.spacematrix.com

Job Title: E-commerce Customer Support and Inventory Specialist

Job Summary: We are seeking a detail-oriented and proactive E-commerce Customer Support and Inventory Specialist to join our team. This role is crucial for ensuring smooth operations across multiple online marketplaces, maintaining inventory accuracy, and managing customer interactions. The ideal candidate will have experience in e-commerce, exceptional communication skills, and a keen eye for detail to help us deliver an excellent customer experience while managing and monitoring inventory across various platforms.

Key Responsibilities:

1. Customer Feedback Analysis:
• Read and categorize customer feedback based on complaint types.
• Identify recurring issues and provide insights to improve product listings and customer satisfaction.
2. Inventory Management:
• Regularly update inventory levels for multiple SKUs across various e-commerce marketplaces.
• Monitor inventory to ensure optimal stock levels and prevent overstock or stockouts.
• Coordinate with the team to handle stock replenishment and transfers as needed.
3. Customer Support:
• Handle customer inquiries, messages, and emails promptly and professionally.
• Process replacement orders for defective or damaged products.
• Respond to social media messages to address customer concerns and provide product information.
4. Account and Listing Management:
• Review account health on all e-commerce platforms, ensuring no issues with listings, counterfeit sellers, or account status.
• Set up and manage promotional coupons, discounts, and special offers on different marketplaces.
5. Quality Assurance:
• Continuously monitor listings to ensure accuracy in descriptions, pricing, and compliance with platform policies.
• Ensure listings reflect the latest inventory, specifications, and any updates to product information.

Qualifications:

• Previous experience in e-commerce customer service, inventory management, or a similar role.
• Strong written communication skills for handling customer messages and emails professionally.
• Familiarity with major e-commerce platforms (Amazon, eBay, etc.) and experience with account health monitoring.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Basic knowledge of social media platforms for responding to customer inquiries.
• Detail-oriented with a proactive approach to problem-solving.

Preferred Qualifications:

• Experience with inventory management systems or e-commerce software tools.
• Familiarity with counterfeit seller prevention and marketplace policies.

Qualifications:

• Previous experience in e-commerce customer service, inventory management, or a similar role.
• Strong written communication skills for handling customer messages and emails professionally.
• Familiarity with major e-commerce platforms (Amazon, eBay, etc.) and experience with account health monitoring.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Basic knowledge of social media platforms for responding to customer inquiries.
• Detail-oriented with a proactive approach to problem-solving.

Preferred Qualifications:

• Experience with inventory management systems or e-commerce software tools.
• Familiarity with counterfeit seller prevention and marketplace policies.

Job Description: Property Administrator and Accounts Assistant

Position Summary: The Property Administrator and Accounts Assistant will handle administrative and accounting tasks related to commercial and residential real estate management. This role ensures the smooth operation of property-related services by managing compliance, maintenance, and financial tasks efficiently. The position requires proficiency in property accounting software and general administrative duties to support the team.

Key Responsibilities:

1. Property Management & Compliance
• Track and ensure property statutory compliance with all legal and regulatory requirements.
• Coordinate planned and reactive maintenance tasks for properties, ensuring timely follow-up and resolution.
2. Accounting and Financial Management
• Keep property accounting software updated by:
• Posting tenant receipts and applying payments to the correct accounts.
• Posting purchase invoices to the appropriate property, budget category, and cost center.
• Run invoicing routines to ensure accurate and timely billing for tenants.
• Assist in managing service charge allocations, calculations, and reconciliations.
3. Administrative Support
• Take and relay phone messages, providing excellent customer service to tenants and vendors.
• Provide general administrative support, including preparing documents, organizing files, and managing correspondence.
4. Software and Tools Management
• Use Logican Property Accounting Software and FreeAgent Accounting Software for all property-related accounting tasks.
• Manage records, calculations, and data entry using Microsoft Excel, Outlook, and Word.
• Handle maintenance requests and updates through Fixflo Job Management Software.

Qualifications:

• Experience in property administration, accounting, or related field.
• Proficiency in property management and accounting software, particularly Logican, FreeAgent, and Fixflo.
• Strong knowledge of Microsoft Office Suite (Excel, Outlook, Word).
• Excellent communication skills, both verbal and written.
• Strong organizational skills and attention to detail, with the ability to prioritize tasks effectively.