Total 2,506 job vacancies in manila

Position: Cold Caller

Work Hours: Monday to Friday 8:00 -  5:00 PM CST

Holidays: TBD

Pay Range: $900 - $1500 USD (Besides the monthly salary, this company also offers a performance bonus/commission for the hired talent. Commissions can range from $2,500 - $10k on average when the hired candidate closes a deal)

Key Responsibilities:

• Make targeted lists of potential prospects
• Make cold calls & cold emails to potential prospects using provided scripts or guidelines
• Maintain accurate records of calls and outcomes in our database
• Follow up on leads generated through cold calling to nurture relationships
• Adapt and refine calling strategies based on feedback and results

• At least 1-2 years of cold-calling experience
• Strong English communication skills, both verbal and written
• Ability to build rapport quickly over the phone
• Goal-oriented with a desire to meet or exceed targets
• Experience with HubSpot or any CRM is beneficial
• Google Suite (or Microsoft Office) proficiency
• Zoom Info experience
• Resilience and persistence in handling rejection
• Experience with automation in CRM is a plus
• Experience with any power dialers is beneficial too
• Private Equity background/experience is a plus.

We are seeking an exceptional DevOps / QA Engineer to join our Open Source Program Office (OSPO) team.  This role focuses on creating, maintaining, and extending tests, ensuring robust code coverage, and developing testing pipelines. You will use infrastructure-as-code to effectively mimic production deployments for comprehensive testing. Your technical expertise in CI/CD pipelines, automation, Python, Kubernetes, and related technologies will be instrumental in shaping our testing and deployment strategies.

Responsibilities:

• Testing Frameworks: Develop, maintain, and extend automated test frameworks and scripts to ensure comprehensive code coverage and high-quality software releases.
• Pipeline Development: Build and enhance continuous integration/continuous deployment (CI/CD) pipelines to streamline the testing and deployment process.
• Infrastructure-as-Code: Utilize infrastructure-as-code (IaC) tools to create and manage environments that mimic production deployments for accurate and reliable testing.
• Test Environments: Set up, maintain, and monitor test environments to ensure stability and reliability throughout the testing cycle.
• Code Quality: Ensure all code contributions meet high standards of quality, following best practices for testing, documentation, and maintainability.
• Collaboration: Work closely with development, product management, and operations teams to ensure seamless integration of testing and deployment processes.
• Monitoring and Reporting: Implement monitoring solutions to track performance and reliability metrics, generating reports to communicate findings and recommendations.
• Continuous Improvement: Continuously improve testing strategies and methodologies to keep pace with industry best practices and emerging technologies.
   

Salary: P40,000 – P50,000 monthly package

Schedule: Saturday - Wednesday, 1pm– 10pm (EDT), During Training: Monday - Friday, 9am - 6pm EDT

What are we looking for?

Skills Required:

• At least 3+ years of experience on a similar role preferably worked with a client on a similar industry.
• The ideal candidate will be confident, organized, analytical and have excellent customer service skills.
• Good level of numeracy and literacy skills.
• Ability to work in a fast-paced environment.
• An interest in or knowledge of cars/vehicles is an advantage i.e. type of cars.
  

What will you do?

• Provide outstanding and exceptional customer service.
• Handling any rental customer queries / bill queries.
• Supporting customers with rental bookings, changes or cancellations.
• Delivering prompt and professional solutions for customer inquiries via phone (GoTo Softphone PC App) and online chat (ZenDesk), etc.
• Direct or route customer calls to appropriate personnel for assistance.
• Providing feedback to managers on customer service issues to branches.
• Increasing feedback and star ratings for all branches.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Was founded in 1999, by the northwest based Hanley family. Over these two decades, has serviced more than 2 million customers in the UK and influenced the landscape of low-cost car rental by bringing technology improvements to customers such as self-checkouts and automated check-ins for safe and contactless rentals.

Today, we had over 3,000 vehicles and is one of the most dynamic companies in the short-term rental sector in the UK with the recent introduction of innovative products like CityCar247, which allows for a completely digitised customer journey and contact-free rental.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Job Title: Wholesale Coordinator

Schedule: CST hours

Salary Range: $800-$1,200/month

Summary of the Role:

We are seeking a Wholesale Coordinator who will be responsible for managing inbound leads, reaching outbound leads and ensuring seamless coordination for wholesale orders. This role requires a blend of customer relationship management, e-commerce expertise, and operational efficiency.

Responsibilities:

 Leads Management:

• Monitor and respond to bulk order leads in Klaviyo and sales inbox.
• Maintain detailed records of leads and interactions in Google Sheets/Hubspot.
• Initiate contact with potential wholesale customers, providing samples, virtual mockups, and quotes as needed.
• Proactively follow up with leads to convert inquiries into orders.
• Reach out to leads provided (10+ daily) with a template email and keep track of outbound leads separately 

Wholesale Order Coordination:

• Facilitate the ordering process once a bulk order is confirmed.
• Generate and send invoices, and ensure timely payment processing.
• Coordinate order details (shipping address, quantity, logo requirements, due dates) with suppliers.
• Obtain final approval from customers for mockups before production.
• Update customers with tracking information and ensure orders are delivered on time.
• Conduct post-delivery follow-ups to ensure customer satisfaction.

• Proven experience in customer success management, ideally within an e-commerce or B2B environment.
• Proficiency in Shopify platform management, including product listings, order processing, and app integration.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Familiarity with SEO best practices, A/B testing methodologies, and website optimization techniques.
• Experience with CRM tools, Google Suite (Sheets, Docs), and e-commerce analytics platforms.
• Ability to work independently as well as part of a collaborative team environment.
• Basic graphic design skills (Canva, etc.)

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Sr. customer Advocate you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services, in this position, you will collaborate with internal and external teams in handling the needs of the customer to provide customer service in a timely and professional manner.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• You will interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism.
• Perform problem tracking and ensure that issues are properly prioritized, documented, tracked, and resolved.
• Ensure proper and timely escalation of issues to meet internal and external expectations.
• Identify opportunities and recommendations for continuous process improvement.
• You are expected to deliver service excellence and maximize customer satisfaction.
• Work with the external team to stay updated on product and service knowledge.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• At least a bachelor’s degree in any field you’re passionate about!
• 3 years of customer service experience (may it be email, phone, or chat support).
• Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications .
• Excellent reading comprehension, verbal, and written communication skills.
• Strong and effective phone contact handling skills.
• An ability to understand and communicate complex ideas to customers, both verbally and in written form.
• Knowledge and experience with Gorgias CRM is a plus.
• Aptitude to quickly learn and navigate new technology, systems, and applications.
• The ability to accept feedback gracefully and with an open mind.
• Intermediate understanding of common Customer Experience best practices.
• Customer orientation and ability to adapt/respond to different types of characters.

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

Although no two days are ever the same, there are some things that you can expect to be involved in as a Visual Merchandiser include 

• Offering customers a high level of service, through styling advice, product knowledge and store experience 
• Analyse selling information and take responsibility for the visual direction of the store  
• Installing window displays 
• Creating inspiring outfits and styling mannequins  
• Merchandising stock on the shop floor 
• Support the sales staff with store operations  
• Set the visual merchandising standard for the store and train other managers and staff  
• Being a COS brand ambassador and providing the best experience for our customers. 

The Consultant Engagement Representative is responsible for providing an exceptional experience through best-in-class service! You will manage the Consultant/Contractor experience throughout the assignment life-cycle and proactively manage communication-related to essential job functions. Additionally, you will ensure our consultants receive superior support for all job-related questions, concerns, or issues.

The Consultant Engagement Representative will work with all appropriate Allegis Operating Company (OpCo) support teams to address Consultant/Contractor questions and requests. 

Your duties may include, but are not limited to:

• Introduce the Communities and Mobile App WIIFM to consultant – activate profile while on call
• Introduce Consultant/Contractor Care Survey NPS Program
  • Use a script for Onboarding, Check-in, and Offboarding Surveys
• Discuss open End Date Review, Job Inquiry, Refer a Friend Cases from Communities Site & Mobile App
• Partner with the Talent Experience Team to drive service in supporting accounts.
• Weekly call with the Talent Experience Team in the US to stay on top of cases, consultant issues, etc.
  • Reinforce what is working well, address what is not
• Engage in monthly Service Touchpoints with the consultants
  • Use STP scripts
• Directing Consultants/Contractors to Communities within Connected when receiving referrals
• Communicate with peers by sharing “best practices” and providing accurate, thorough documentation on consultants in applicant tracking systems or other documentation tools (i.e Connected)
• Subject matter expert in the Talent Experience Program
• Utilizing Connected real-time to document all Consultant/Contractor communication

Responsibilities:
 

• Coordinate with team members, assigning tasks, and setting priorities based on the volume and urgency of support tickets.
• Monitor the support ticketing systems throughout the day to ensure that incoming inquiries are assigned, addressed, and resolved in a timely manner.
• Assist team in finding appropriate DevOps resources. Handle escalated cases that require specialized expertise or attention.
• Keep track of team performance metrics, such as response times, resolution rates, and customer satisfaction scores. Identify areas for improvement and take proactive steps to address any issues.
• Conduct one-on-one coaching and ensure that team members are trained, certified, and updated on new Salesforce features to enhance their technical skills, product knowledge, and customer service abilities.
• Provide mentorship and guidance to team members, conduct routine performance evaluations to ensure adherence to call center standards.
• Develop guidelines and protocols for standard effective communication with the customers within the DevOps team.
• Manage/create knowledge-base systems using a variety of tools such as Trailhead, FAQs, and troubleshooting guides to help team members resolve common issues efficiently. Implement a system to enable DevOps specialists to create and update knowledge base articles effectively.
• Collaborate with other departments, such as Account Managers, Project Managers, RPD, and Customers to address cross-functional issues and ensure alignment with business objectives. Participate in meetings and discussions to provide input on system enhancements or process improvements.
• Handle escalations from team members or users that require managerial intervention or executive-level support. Communicate with stakeholders to manage expectations and ensure timely resolution of escalated issues.
• Conduct regular quality assurance reviews of support interactions to ensure adherence to service level agreements, company policies, and best practices. Provide feedback and coaching to team members to maintain service excellence.
• Analyze reports on team performance, user feedback, and key metrics to identify trends, patterns, and areas for improvement. Present findings to management and recommend strategies for enhancing team efficiency and effectiveness.
• Handle administrative tasks such as scheduling, resource allocation, and performance evaluations.
• Maintain accurate records of team activities, achievements, and challenges for reporting and analysis purposes.
• Actively seek feedback from team members and users to identify opportunities for process optimization, system enhancements, and service delivery improvements. Implement changes based on feedback and lessons learned to continuously improve team performance and user satisfaction.
• Manage an agile DevOps delivery team who will have the responsibility of reviewing customer requests, formulating estimates, and overseeing delivery item backlog within the managed service package.
• Contribute to the recruitment process which includes conducting interviews, evaluating candidates’ qualification, and making hiring recommendations.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary

This position is responsible for the day-to-day, business-as-usual, support of the Windows, Virtual and Cloud server environments.  This includes the installation, configuration, and maintenance of the Windows, Virtual and Cloud environments. 

This is an advanced professional role with a highly-skilled with extensive proficiency. 

The qualified individual will:

• Develop large and/or complex solutions that require analysis and research

• Will work on multiple projects as a project leader or frequently as the subject matter expert

• Will work on projects/issues of medium to high complexity that requires demonstrated knowledge across multiple technical areas and business segments.

• Will coach and mentor junior technical staff

• Will work under minimal supervision on complex projects

• Will have wide latitude for independent judgment.

What you will be doing and what you bring :

Strong Windows Server 2003, 2008 & 2012 Operating Systems Experience:

• Knowledge and experience of Windows operating systems and related utilities and hardware

• Troubleshooting Windows Server issues by providing detailed written root cause analysis and action plans for permanent resolution.

  • Must have the ability to analyze server crash dumps to determine root cause analysis.

  • Must be able to effectively analyze and solve problems

  • Must be able to monitor usage and performance

  • Must be able to troubleshoot server, software and hardware issues

• Assists with recommending, scheduling and implementing system hardware and/or software upgrades or repairs

• Must be able to propose and implement systems enhancements that will improve the reliability and performance of the system

• Must be able to install and maintain software

• Must have extensive knowledge of SAN storage and be able to present storage to Windows OS

• Work with Information Security to define and ensure platform security

  • Supports Web access and electronic messaging services, and maintains a secure systems environment

• Must have extensive knowledge of IIS, and the ability to complete code deployments

• Maintain Server Infrastructure and ensure high availability:

  • Experience in Large enterprise windows infrastructures 1000+ servers.

  • Knowledge of Microsoft clustering

• Other related duties assigned as needed

Strong VMware ESX/vSphere 5.x and 6.x Experience:

• Must have knowledge and experience in VMWare and virtual infrastructures

  • Must be able to troubleshoot VMware-ESX related incidents

  • Must be able to Patch and maintain ESX host servers

  • Must have extensive knowledge of SAN storage and be able to present storage to ESX hosts

Network:

• General network management/configuration and knowledge of TCP/IP

• General knowledge of network monitoring tools

Automation:

• Develop automation to assist in day to day operations through orchestration and or scripting

• Proposes and implements systems enhancements that will improve the reliability and performance of the system

  • Development and tool creation

  • Development of self-service portals

  • Development in VBScript, SQL & PowerShell SQL Reporting Services

  • Design endpoint platforms and solutions

Hardware

• Must have Dell and HP ProLiant (DL/ML/BL) servers, enclosures, and/or Cisco UCS blade server experience

  • Including support and troubleshooting of hardware issues and providing hardware specifications to users based on application needs and anticipated growth.

  • Must be able to troubleshoot converged and hyper-converged infrastructure related incidents

General

• Knowledge of technical writing principles and practices

  • Must have strong verbal and written communication skills

  • Microsoft Office including Excel, and Visio.

• Design and deliver a consistent user experience to all clients.

• Must be able to work nights and weekends to support 24x7 environment

• Must be able to work independently as well as with a team

• Must have the ability to establish and maintain an effective working relationship with employees, vendors, and clients

• Must have the flexibility to adapt to new technologies and perform all other work as required

What we offer you :

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The Accountant will work together with the ASEAN Finance Team and Asia Shared Service Centre (SSC) to support the Philippines business by managing the day-to-day finance operations, delivering timely reports and analysis.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Working with ASEAN Finance team and Asia Shared Service Centre (ASSC) closely to ensure the financial record is maintained correctly and timely included :

• Ensure Revenue and Cost are recorded correctly, and intercompany billings are performed.
• Compliance in accordance with Group guidelines and timely release of accruals, if any.
• Support Intercompany transactions for Philippines incl. agreements, invoicing, resolving mismatches and cash settlements.
• Review Balance Sheet items and ensure reconciliation is performed timely.
• Ensure adherence to accounting principles and best practices and maintain a strong system of internal controls.
• Handle local statutory compliance matters such as corporate secretarial, audit, and taxation.
• Ad hoc queries / requests from various stakeholders.
• Assistant Manager title can be considered for candidates who are more qualified. 

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

We are seeking a motivated Software Engineer & Open Source Contributor to join our Open Source Program Office (OSPO) team. This is an exciting opportunity for a passionate developer eager to learn and grow in the open source community. You will work closely with other developers to acquire new skills, contribute to open source projects, and become a successful open source contributor.   Your technical expertise in Python, Golang, Kubernetes, OpenStack, and related technologies will be instrumental in shaping the direction of our open source projects and products.

Responsibilities:

• Learning and Development: Work with senior developers to learn best practices, coding standards, and modern development techniques.
• Community Engagement: Participate in open source communities to build relationships, resolve issues, and contribute to software solutions.
• Collaboration: Collaborate with internal development and product management teams to integrate open source contributions into our products and services.
• Code Quality: Assist in ensuring that all open source contributions meet high standards of code quality, testing, documentation, and maintainability.
• Software Development: Help design, develop, and maintain features and services using Python and Golang.
• Open Source Contributions: Actively contribute to and maintain open-source projects, learning from and enhancing the community.
• Technical Growth: Develop your expertise in cloud-native architectures, containerization, orchestration, and other modern technologies.
   

• Evangelism: Develop and maintain content, including demos, videos, blogs, podcasts, and livestreams, to promote Kubernetes, OpenStack, and Kubeflow projects and emerging technologies.
• Outreach: Attend and speak at technology conferences, shows, and press events to gain industry recognition and drive adoption of our AI infrastructure projects.
• Thought Leadership: Create compelling presentations and technical documentation to support community engagement and education.
• Education: Engage with the community on platforms like GitHub by reviewing code, contributing to documentation, and creating educational content related to Kubernetes, OpenStack, and MLOps.
• Ambassador-ship: Foster relationships with key community members and act as an ambassador for our open-source infrastructure projects.
• Collaboration: Partner with product engineering teams to build compelling demos and integrate community feedback into product development.
   

We are seeking an exceptional Senior Software Engineer & Open Source Leader to join our Open Source Program Office (OSPO) team. As a seasoned developer with a passion for open source communities, you will be responsible for leading by example in the development process, mentoring junior developers, and fostering positive relationships within open source ecosystems. Your technical expertise in Python, Golang, Kubernetes, OpenStack, and related technologies will be instrumental in shaping the direction of our open source projects and products.

Responsibilities:

• Technical Leadership: Lead a team of developers in their open source contributions, providing guidance on best practices, coding standards, and code reviews.
• Community Engagement: Engage with open source communities to build relationships, resolve issues, and drive adoption of our software solutions.
• Mentorship & Coaching: Mentor junior developers, sharing your expertise and experience to help them grow professionally.
• Collaboration: Coordinate with internal development and product management teams to ensure seamless integration of open source contributions into our products and services.
• Code Quality: Ensure that all open source contributions meet high standards of code quality, following best practices for testing, documentation, and maintainability.
• Software Architecture: Leverage your expertise in distributed systems, APIs, and cloud native architectures to make the best decisions on code and systems architectures.

We are seeking an exceptional DevOps / QA Engineer to join our Open Source Program Office (OSPO) team.  This role focuses on creating, maintaining, and extending tests, ensuring robust code coverage, and developing testing pipelines. You will use infrastructure-as-code to effectively mimic production deployments for comprehensive testing. Your technical expertise in CI/CD pipelines, automation, Python, Kubernetes, and related technologies will be instrumental in shaping our testing and deployment strategies.

Responsibilities:

• Testing Frameworks: Develop, maintain, and extend automated test frameworks and scripts to ensure comprehensive code coverage and high-quality software releases.
• Pipeline Development: Build and enhance continuous integration/continuous deployment (CI/CD) pipelines to streamline the testing and deployment process.
• Infrastructure-as-Code: Utilize infrastructure-as-code (IaC) tools to create and manage environments that mimic production deployments for accurate and reliable testing.
• Test Environments: Set up, maintain, and monitor test environments to ensure stability and reliability throughout the testing cycle.
• Code Quality: Ensure all code contributions meet high standards of quality, following best practices for testing, documentation, and maintainability.
• Collaboration: Work closely with development, product management, and operations teams to ensure seamless integration of testing and deployment processes.
• Monitoring and Reporting: Implement monitoring solutions to track performance and reliability metrics, generating reports to communicate findings and recommendations.
• Continuous Improvement: Continuously improve testing strategies and methodologies to keep pace with industry best practices and emerging technologies.
   

We are seeking a motivated Software Engineer & Open Source Contributor to join our Open Source Program Office (OSPO) team. This is an exciting opportunity for a passionate developer eager to learn and grow in the open source community. You will work closely with other developers to acquire new skills, contribute to open source projects, and become a successful open source contributor.   Your technical expertise in Python, Golang, Kubernetes, OpenStack, and related technologies will be instrumental in shaping the direction of our open source projects and products.

Responsibilities:

• Learning and Development: Work with senior developers to learn best practices, coding standards, and modern development techniques.
• Community Engagement: Participate in open source communities to build relationships, resolve issues, and contribute to software solutions.
• Collaboration: Collaborate with internal development and product management teams to integrate open source contributions into our products and services.
• Code Quality: Assist in ensuring that all open source contributions meet high standards of code quality, testing, documentation, and maintainability.
• Software Development: Help design, develop, and maintain features and services using Python and Golang.
• Open Source Contributions: Actively contribute to and maintain open-source projects, learning from and enhancing the community.
• Technical Growth: Develop your expertise in cloud-native architectures, containerization, orchestration, and other modern technologies.
   

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Summary of the Position

As a Customer Service Agent, your role is to help protect brands from harmful content on various social media platforms and promote a positive community for the brands by issuing responses and removing negative brand sentiments. You will be trained and have experience in analyzing information, conducting content moderation and ensuring a safe experience for all businesses and individuals around the world. 

Here’s What You Will Do:

• Use our online platform to monitor and engage with content seen all across social media platforms
• Responding to potential customers customer via chat, email, or direct messages
• Rapidly identify any online communication, whether it’s a plain text or a meme, and stay up to date with the latest social media trends/lingo
• Moderating mainly reviews on the different apps/platforms of the client you will be working with
• Understand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner
• Closely work with the client to ensure the safety of their online community, and that the policies and guidelines are being followed accordingly 
• Maintain constant communication with your manager to resolve any issues or questions

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering outsourcing through world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for Boldr impact. 

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

Boldr is a mission-driven outsourcing company focused on turning jobs into careers. As the Global TA Director, you'll play a key role in finding the right people who reflect our values and align with our clients, partners, and internal team’s needs.

As the head of Talent Acquisition, you will play a critical role in operationalizing our recruitment efforts to support our rapidly growing organization.  We recognize the necessity of building a robust talent acquisition strategy to fuel our continued success. This role requires a strategic mindset, business acumen, and the ability to collaborate closely with our clients, internal hiring managers, and exec team to realize their immediate and future talent needs.

WHAT WILL YOU DO

• Develop and Implement Talent Acquisition Strategy:
• Understand our global and local needs so you can build and manage an integrated strategy across our distributed geographic locations
• Collaborate with Sales, Clients, & internal hiring managers to identify key hiring needs across various departments and business units.
• Partner as the key service provider to internal stakeholders when defining roles, pooling, sourcing, and moving candidates through the experience while ensuring full transparency and visibility into progress on a role-by-role, region-by-region, and where appropriate, client-by-client basis.
• Keep accurate data on all talent acquisition initiatives. Analyze data and report findings and recommendations to relevant stakeholders.
• Analyze market trends and competitor practices to inform recruitment strategies.
• Relationship and performance management of the recruitment service providers to ensure effective service delivery as-and-when required.
• Forecast talent acquisition needs based on business growth plans.
• Operationalize Recruitment Processes:
• Design, optimize, and implement recruitment processes and workflows to ensure efficiency and effectiveness (use data-driven insights and automation wherever possible).
• Oversee the entire recruitment lifecycle, from sourcing and screening through offer negotiation.
• Own headcount plans to track progress and plan bandwidth of the talent acquisition team.
• Establish metrics and KPIs to track recruitment performance and drive continuous improvement.
• Prepare and present reports on recruitment data, activities, trends, and outcomes.
• Build and Lead a High-Performing Team:
• Develop and mentor TA Leaders providing guidance and support to ensure their success.
• Establish performance metrics and evaluate the effectiveness of recruitment efforts. Measuring TA metrics for monitoring performance (e.g. time-to-hire, source-of-hire etc.)
• Foster a culture of collaboration, accountability, and continuous learning within the talent acquisition team.
• Allocate resources and prioritize tasks to meet hiring demands across the organization.
• Partner with Clients and Internal Hiring Managers:
• Serve as a market expert.  WOW our clients with your knowledge of the market and how we will land the talent they need.  
• Serve as a strategic partner to hiring managers, understanding their talent needs and proactively developing recruitment plans to address them.
• Provide regular updates and insights to hiring managers on recruitment progress, market trends, and candidate feedback.
• Enhance Employer Branding and Candidate Experience:
• Establish an employer branding strategy to attract the right candidates to our openings.
• Enhance the candidate experience to influence Boldr’s brand reputation and increase the Company’s ability to deploy talent within agreed timelines.
• Monitor talent acquisition impacts and adjust methodologies to maintain high success rates.
• Develop and execute initiatives to enhance our employer brand and attract top talent to the organization.
• Ensure a positive candidate experience throughout the recruitment process, from initial contact to onboarding.
• Leverage employer branding efforts to differentiate our organization in the competitive talent marketplace.
• Develop and maintain relationships with universities, professional organizations, and other talent pipelines.
• Establish and manage partnerships with alumni associations, colleges and job boards.
• Participating in and hosting TA events for driving our company’s awareness.
• DEI
• Promote diversity and inclusion in the recruitment process.
• Implement strategies to attract diverse talent.
• Identify essential impact sourcing partners across the globe to help further our mission of community support and empowerment.

WHAT WE’LL LIKE ABOUT YOU

YOU HAVE…

• 8+ years Experience in TA with at least 3 years in a leadership role (Experience in 2+ geos strongly preferred).  
• Experience with high-volume recruitment is required. BPO or Staffing Agency Experience preferred. 
• Proven track record of successfully scaling recruitment efforts in a high-growth environment.  
• A commitment to taking a systems and process-based approach to support our extraordinary growth and scale in a way that makes you a valued, trusted, consultative partner to all leaders who are looking to expand their teams
• Experience managing employer branding initiatives and the full cycle of the talent management process.
• Sound knowledge of various sourcing techniques/tools (e.g. professional platforms, social networks, LinkedIn)
• Ability to thrive in a fast-paced, dynamic environment
• Ability to analyze and make data-driven decisions 
• Ability to influence employees at all levels to support your strategies
• Exceptional relationship building, verbal and written communication skills paired with strong business acumen

WHAT WE’LL LIKE ABOUT YOU

YOU HAVE…

• 8+ years Experience in TA with at least 3 years in a leadership role (Experience in 2+ geos strongly preferred).  
• Experience with high-volume recruitment is required. BPO or Staffing Agency Experience preferred. 
• Proven track record of successfully scaling recruitment efforts in a high-growth environment.  
• A commitment to taking a systems and process-based approach to support our extraordinary growth and scale in a way that makes you a valued, trusted, consultative partner to all leaders who are looking to expand their teams
• Experience managing employer branding initiatives and the full cycle of the talent management process.
• Sound knowledge of various sourcing techniques/tools (e.g. professional platforms, social networks, LinkedIn)
• Ability to thrive in a fast-paced, dynamic environment
• Ability to analyze and make data-driven decisions 
• Ability to influence employees at all levels to support your strategies
• Exceptional relationship building, verbal and written communication skills paired with strong business acumen

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

We’re looking for a detail-oriented Accounts Payable Specialist who'll play a crucial role in ensuring the timely and accurate processing of vendor invoices, maintaining positive relationships with vendors, and contributing to the smooth flow of financial operations.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Bill dot com:

• Enter and verify vendor invoices in Bill dot com, ensuring accuracy and completeness of information.
• Utilize Bill.com approval workflow to route invoices for internal review and authorization.
• Manage exceptions and discrepancies, communicating effectively with vendors and internal stakeholders.
• Prepare weekly payment proposals for review by the Accounts Payable Manager.

Accounts Payable Processing:

• Reconcile vendor statements and investigate discrepancies.
• Maintain accurate and organized records of all payables activity.
• Assist with month-end close activities.
• Participate in ad-hoc projects.

Vendor Management:

• Communicate effectively with vendors regarding invoices, payments, and account inquiries.
• Collection of documents for vendor onboarding and importing data into our AP system.
• Assist with updating and maintaining vendor information in Bill.com and internal systems.
• Assist with resolving vendor disputes and issues.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• Minimum of 2 years of experience working as an Accounts Payable Clerk.
• Strong data entry and proofreading skills.
• Attention to detail and ability to maintain accuracy in an environment of fast growth.
• Ability to work independently and manage multiple priorities effectively.
• Positive attitude and commitment to teamwork.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

Looking for a talented WordPress Virtual Assistant to join PMP’s team. This role is ideal for someone passionate about WordPress skills, web technologies, and providing exceptional web administrative support. We want to hear from you if you have a keen eye for detail and enjoy working in a collaborative environment!

Key Responsibilities:

• Assist with the overall administration and organization of WordPress websites.

• Ensure website features are consistent, adhere to brand guidelines, and are up-to-date.

• Maintain an organized task calendar and ensure deadlines are met.

• Optimize existing website content and files.

• Monitor and fix website issues using WordPress, Cloudflare, and SEO tools.

• Use Google Sheets or Excel to track and analyze website data.

• Maintain accurate records of website metrics and performance indicators.

• Provide regular updates and reports to managers.

• Respond to inquiries and provide support to team members.

• Identify and rectify any discrepancies or issues promptly.

We are looking for a motivated and enthusiastic Course Creator with the skills for creating and designing compelling course content and make Easygenerator course content more interactive and engaging. In this position it will be your mission to ensure conversion of already available customer learning content to Easygenerator and make them more interesting and engaging to the end user.

• Create engaging learning activities and compelling course content
• Work with subject matter experts and identify target audience’s training needs
• Set instructional end goals and convert content that matches them
• Apply tested instructional design theories, practice and methods
• Analyze and apply trends and best practices in learning technologies and instructional design
• Ability to write, paraphrase instructional text
• Lesson and curriculum planning skills

1. Ensures technical services (concrete trial, tank maintenance, etc.) performed are efficiently conducted to maximize, if not eliminate, post application and post service customer complaints.

1. Conducts concrete trials and ensures the concrete samples from trials are carefully handled. Actively conducts or witness testing on the samples from trial to be correctly tested.

1. Conduct installation and preventive maintenance of admix dispenser equipment and storage tanks loaned to customers. 

1. Attends technical training and performs actual product application workshops and demonstration.

1. Cleans and maintains tools and test equipment in proper working order; maintains good housekeeping in his area of responsibility to ensure safety.

1. Support in-house product testing and sample preparation for third party test.

1. Support local implementation of new application techniques.

1. Maintain quality and integrity of all related products by giving feedback regularly to Technical Support Manager and/or Technical Supervisor.

1. Acts as the technical support of the Sales team to assess causes and determine possible remedies of the issues.

1. Reports and update daily schedule and task to Technical Supervisor. Provide technical reports to technical supervisor for review on site activities and testing as required by customers. Give summary of monthly activities.

1. Adheres to the SPI established Quality & Environmental Management System and Quality Policy.

1. Actively participates in all SPI projects regarding quality and the environment and fully supports and acts in accordance with the company policy.

1. Comply with necessary ISO procedures in accordance with ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018.

1. Strictly complies with company policies, systems and procedures, work rules and regulations.

1. Performs other responsibilities that may be assigned from time to time by the immediate superior.

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : SOCIAL MEDIA ASSISTANT

Work Hours : Monday to Friday 9am to 5pm ET (can be flexible)

Holidays : Candidates can decide if they want US or PH holidays.; PTO – 15 days annually, accrued at 1.25 per month

Pay Range : USD 800 - 1,300 per month (final salary would depend on your skillset and experience)

Company background: leading investment bank, events platform, and corporate advisory firm

Duties and Responsibilities:

• Content Creation: Develop, curate, and schedule high-quality, engaging content across various social media platforms (LinkedIn, Instagram, YouTube, X).
• Community Engagement: Monitor, respond to, and engage with followers and potential clients to build a strong online presence and foster relationships.
• Analytics & Reporting: Track and analyze social media metrics to measure the effectiveness of campaigns, identify trends, and make data-driven decisions to optimize performance.
• Brand Management: Ensure consistency in voice and branding across all social media channels.
• Campaign Management: Plan and execute social media campaigns, including paid advertising, to promote events, new services, and other key initiatives.
• Industry Research: Stay up-to-date with industry trends, emerging platforms, and best practices to keep the company ahead of the curve.
• Collaboration: Work closely with internal teams, including business development and event management, to align social media strategies with the firm’s business objectives.

• 1-3 years of experience in social media management, preferably within the events, business development, or investment banking industries.
• Proven track record of creating and executing successful social media strategies.
• Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint) is essential.
• Experience with social media analytics and reporting.
• Knowledge of SEO and content marketing principles.
• Ability to multi-task, work under tight deadlines, and manage multiple priorities in a fast-paced, high-stress environment.
• Strong self-management skills, displaying a high level of initiative, effort, and commitment to completing work in a timely manner.
• Comfortable collaborating via email, phone, Zoom, and in-person with colleagues and clients.
• Curiosity and resourcefulness in a dynamic and entrepreneurial environment, with the ability to work calmly, independently, and effectively under deadlines.

As a SEO Manager, you will play a pivotal role in coordinating SEO efforts carried out by a team of Technical SEO Specialists. You will work closely with the Director of SEO to develop and implement effective SEO strategies, ensuring adherence to industry-leading standards and a commitment to quality. Your role will involve prioritizing tasks, evaluating completed work, and serving as a key point of escalation for Specialist team members.

Duties and Responsibilities:

• Collaborate with the Director of SEO to develop and implement SEO strategies.
• Actively participate in weekly SEO Meetings, contributing to problem-solving and team strengthening efforts.
• Conduct weekly Same Page meetings with Technical SEO Specialists to ensure alignment and progress.
• Serve as the first point of escalation for Technical SEO Specialists.
• Conduct comprehensive 'Find-and-fix' SEO audits on client websites using industry-leading SEO software and best practices.
• Review and address strategy-based SEO issues raised by Account Managers or clients.
• Collaborate with other SEO departments (Content, Local, Link Building) to achieve client and company objectives.
• Utilize data to inform and influence SEO strategies.
• Coordinate with other digital marketing departments (PPC, Social, D&D) to meet business objectives.
• Stay updated on SEO and integrated marketing trends.

• Analytical and perceptive individual with strong communication skills and the ability to collaborate effectively with diverse teams.
• Current knowledge of SEO practices and techniques is essential.
• Proven experience as an SEO Manager, SEM Manager, or similar role.
• Deep understanding of relevant and current SEO best practices.
• Knowledge of HTML/CSS is a plus.
• Experience with SEO reporting platforms such as Rank Ranger, Ahrefs, SEMRush, Agency Analytics, etc.
• Familiarity with relevant tools (e.g., Conductor, Screaming Frog, MOZ, Ahrefs, GSC) and web analytics tools (e.g., Google Analytics, WebTrends).
• Excellent communication skills and dependability.
• Strong organizational and leadership skills.
• Analytical mindset with numerical aptitude.
• Bachelor's degree in Marketing, Business, or related field.
• Technology Requirements: Own Laptop or Desktop (8GB RAM, Core i5 or above) with an internet connection of at least 10 Mbps.
• Open to working Pacific Standard time, this means a graveyard shift for the Philippines.