LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!

Position : Customer Service Representative

Working Hours : Mondays to Fridays 9:00AM-5:00PM PST

Salary Range : 800-1000 USD

About the Company:

Cherry is a modern Americana luxury clothing brand designed and produced in Los Angeles, CA. The brand focuses on creating timeless pieces that are classic yet contemporary, with an emphasis on quality, craftsmanship, and style. Cherry LA offers a wide selection of ready-to-wear clothing for both men and women, from versatile basics to statement pieces. All products are made in the United States.

Duties and Responsibilities:

Customer Communication:

• Respond promptly to customer emails and inquiries received through Instagram, providing accurate and helpful information.
• Address and resolve customer concerns related to shipments and other issues.

Shipment Management and Inventory Organization:

• Oversee the shipment process, ensuring timely and accurate deliveries.
• Organize and maintain inventory levels to meet customer demand.

Customer Concerns and Shipment Issues:

• Act as a point of contact for customers experiencing shipment-related concerns.
• Collaborate with relevant teams to investigate and resolve shipment issues promptly.

Weekly Reports:

• Generate and submit weekly reports summarizing customer inquiries, resolutions, and any notable trends.

Operating Procedures:

• Develop and document operating procedures for the Customer Service department to ensure consistency and efficiency in addressing customer concerns.

Experience:

• 3-5 years of proven experience as a Customer Service Representative in an e-commerce environment.

Technical Skills:

• Proficiency in Google Workspace, specifically Google Sheets.
• Experience with Shopify and Slack is required.
• Nice to have: Familiarity with Zendesk (a big plus).

Communication Skills:

• Excellent written and verbal communication skills.
• Ability to convey information clearly and professionally.

Organization and Attention to Detail:

• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Attention to detail in shipment tracking, inventory management, and customer communication.

A LITTLE BIT ABOUT Boldr

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.

We are a global team, united by our desire to connect diverse people with common values for boldr impact.

We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

Meaningful connections start with AUTHENTICITY

We do our best work by being CURIOUS

We grow by remaining DYNAMIC

Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE

At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

The Salesforce Developer's role is to work with business partners to realize the full capability of the CRM. You'll be responsible for designing and developing customizations, extensions, configurations, and integrations.

The Salesforce Developer will oversee design, development, testing, and change management. Drive highly visible Salesforce initiatives across the organization, including building applications on the Force.com platform and supporting integrations with Salesforce.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Assist with the planning of application changes, development, and installation of upgrades and new releases.

Create end-user training materials(trail mixes) based on role and function, and monitor compliance with training processes.

Integrate multiple systems with Salesforce, including internal proprietary and third-party applications.

Lead customer-driven solutions utilizing technical solid design skills and strong working relationships with internal groups.

Guide users in formulating requirements, advise on alternatives, and the implications of new or revised processing analysis.

Apply best practices and design patterns of best-of-breed applications developed on the Salesforce. com platform

Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products

Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality

Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation.

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

Curious and authentic, just like us! #beboldr

An analytical and critical thinker, with an eye for even the most minute of details

Passionate about client satisfaction.

YOU HAVE…

Have hands-on experience with Salesforce Lightning

Have experience designing APIs and integration

Have worked within an Agile development team

3+ years of experience in the administration and development of Salesforce’s Sales Cloud Functionality

Knowledge of Salesforce permissions, roles, reports, dashboards, and logical formulas, modification of standard objects and fields, and creation of custom objects and fields

Experience in migrating data and customizations across Salesforce environments

Strong attention to detail and the ability to multi-task and prioritize tasks

Excellent troubleshooting skills

Excellent interpersonal and communication skills, excellent organizational and time management skills.

Apex and Visualforce development, design, configuration, testing, and deployment of Salesforce.com solutions

• Philhealth Coverage
• Social Security System (SSS)
• PAGIBIG
• HMO on day one
• 13th month pay
• Paid incentive leaves
• PTO
• Sick leave

Salary: Php450 to Php500 per hour

Schedule: Monday – Friday (09:00 AM - 01:00 PM UK Time)

What are we looking for?

Skills Required:

• Minimum of 2 years of experience in B2B debt recovery
• Excellent telephone etiquette, while also capable of being forthright and assertive when required
• Proven track record in resolving disputes.
• Adept at mathematics and working with percentages.

What will you do?

• Engaging in written and verbal communication with non-paying debtors
• Using negotiation skills to secure a repayment settlement in case immediate payment is not possible
• No strict targets to meet daily, no pressure to make a certain number of calls, and no cash collections involved
• All calls are recorded for monitoring purposes
• Thoroughly reviewing client and debtor files
• Utilizing available resources to investigate whether the debtor is capable of making payment.
• Collaborating and communicating with CS (Admin Assistant)

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
•  Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a top-notch debt recovery company that focuses on retrieving debts and settling disputes for businesses of all sizes, including book debts for Insolvency Practitioners. They excel in delivering outstanding results, with a track record of efficiency and expertise spanning many years across the United Kingdom.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P60,000 to P70,000 (Monthly Package)

Schedule: Monday – Friday (10:00 AM - 7:00 PM ACDT)

What are we looking for?

Skills Required:

• Minimum 3 years of experience in a similar role, with a focus on bookkeeping and financial administration.
• MS Office proficient (particularly XLSX)
• Accounting at general ledger level

Nice to Have:

• Knowledge of Australian BAS reporting and payroll.
• Familiarity with Profit & Loss / Balance Sheet Reporting.

What will you do?

• Financial Transactions: Accounts payable & receivable
• Payroll: Assist with payroll, superannuation runs, and monthly payment schedules.
• Reconciliation: Ensure accuracy in reconciling statements and accounts, including bank statements, credit cards, and inter-company transactions.
• Administration Support: Assist with routine and ad-hoc procedural tasks, document imaging, and administration as needed.
• Reports: Consolidate, generate and distribute monthly reports.
• Maintain/create procedural documentation.

Join the awesome team and enjoy these benefits & perks:

• Home-based
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a proud Australian Transport Management Software Company specializing in the Logistics Sector. They have been in the industry for 30 years and they provide innovative technologies spanning local and national freight, warehousing, taxi truck, distribution, courier and line haul operations that together deliver the powerful Transport Management System.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

DISCLAIMER: We are actively seeking candidates to join our talent pool through this job posting. Your qualifications will be evaluated for both current and future job opportunities. If your skills and experience match a role and an opening becomes available, our recruitment team will contact you promptly. It's important to note that this does not guarantee immediate placement or contact. We are only considering applications from Philippine citizens currently residing in the Philippines.

Salary: Negotiable

Responsibilities:

• Develop visually appealing designs for various communication materials including web pages, brochures, logos, signs, books, magazine covers, annual reports, advertisements, and more.
• Collaborate with clients to comprehend their vision and requirements for the proposed communications.
• Integrate illustrations, images, and designs that align with the intended theme and tone of the communications.
• Generate initial drafts and prototypes for client review, incorporating feedback and making necessary revisions.
• Conduct thorough reviews of final productions to identify and rectify any errors, ensuring adherence to client specifications and quality standards.

• Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.).
• Strong understanding of design principles, typography, color theory, and layout techniques.
• Excellent communication skills to effectively interact with clients and interpret their needs.
• Ability to work efficiently under tight deadlines and manage multiple projects simultaneously.
• Attention to detail and a keen eye for aesthetics to deliver polished and professional designs.
• Flexibility to adapt to evolving design trends and client preferences.

• Work from home

DISCLAIMER: We are actively seeking candidates to join our talent pool through this job posting. Your qualifications will be evaluated for both current and future job opportunities. If your skills and experience match a role and an opening becomes available, our recruitment team will contact you promptly. It's important to note that this does not guarantee immediate placement or contact. We are only considering applications from Philippine citizens currently residing in the Philippines.

Salary: Negotiable

Responsibilities:

• Serve as the primary liaison for existing and potential residents, addressing inquiries and providing assistance in a virtual capacity.
• Offer virtual support across various tasks such as handling maintenance requests, facilitating lease signings, scheduling property viewings, conveying pricing information, and ensuring timely follow-ups on appointments and events.
• Conduct follow-ups with residents regarding delinquent accounts to ensure prompt resolution.
• Facilitate the completion of paperwork including leases, lease amendments, contracts, and lease renewals, maintaining accuracy and compliance.
• Disseminate important announcements and notices to residents through multiple communication channels, ensuring effective outreach.
• Provide administrative support to the operations manager, assisting in resident and vendor management, as well as handling internal tasks.
• Oversee general office management duties including ordering office supplies, managing maintenance requests, and coordinating courier services.
• Manage monthly asset management fees for all assets/entities, maintaining meticulous records and ensuring accuracy.
• Prepare monthly expense reports for executives and employees, organizing receipts, and uploading data as necessary.
• Coordinate with legal counsel for annual shareholder/partnership resolutions and filings, ensuring compliance with regulatory requirements.
• Conduct market research to gather relevant insights and inform decision-making processes.
• Maintain and update contact lists to facilitate efficient communication and relationship management.
• Assist with calendar management and appointment scheduling as required, ensuring timely organization and coordination.
• Prepare task lists and reminders for team members, following up as necessary to ensure completion.
• Aid residents in processing rent payments, providing guidance and assistance as needed to ensure timely and accurate transactions.

• Proficiency in virtual communication tools and platforms such as email, video conferencing, and chat applications.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively in a virtual environment.
• Attention to detail and accuracy in paperwork and data management to ensure compliance and efficiency.
• Familiarity with real estate regulations and leasing processes to facilitate smooth transactions and interactions with residents.
• Excellent communication skills, both written and verbal, to effectively convey information and address resident inquiries.
• Ability to work independently and collaboratively within a virtual team environment, demonstrating initiative and reliability.
• Experience with financial management tasks such as expense reporting and fee management is desirable.
• Knowledge of market research methodologies and tools to gather and analyze relevant data effectively.
• Proactive approach to problem-solving and follow-up, ensuring timely resolution of issues and tasks.

• Work from home

DISCLAIMER: We are actively seeking candidates to join our talent pool through this job posting. Your qualifications will be evaluated for both current and future job opportunities. If your skills and experience match a role and an opening becomes available, our recruitment team will contact you promptly. It's important to note that this does not guarantee immediate placement or contact. We are only considering applications from Philippine citizens currently residing in the Philippines.

Salary: Negotiable

Responsibilities:

• Conduct thorough research on industry-related topics utilizing a variety of online sources, interviews, and studies to gather relevant information.
• Craft engaging marketing copy that effectively promotes our products and services, adhering to brand guidelines and target audience preferences.
• Create well-structured drafts using Content Management Systems to ensure efficient content production and management.
• Proofread and edit blog posts for accuracy, clarity, and coherence before publication, ensuring high-quality content.
• Collaborate with editors to incorporate feedback and ensure the final content meets editorial standards and objectives.
• Work closely with marketing and design teams to enhance articles with visually appealing illustrations and graphics.
• Perform basic keyword research and implement SEO guidelines to optimize content for search engines and drive web traffic.
• Promote published content on social media platforms to increase visibility and engagement with the target audience.
• Identify customer needs and content gaps through analytics and feedback, proposing new topics and ideas to address them effectively.
• Maintain consistency in writing style, fonts, images, and tone across all content channels to reinforce brand identity and messaging.
• Update website content regularly to reflect changes in products, services, and industry trends, ensuring accurate and up-to-date information.

• Excellent writing and communication skills with a keen understanding of marketing principles and audience engagement techniques.
• Proficiency in using Content Management Systems and familiarity with basic HTML for website content updates.
• Strong attention to detail and ability to adhere to deadlines in a fast-paced environment.
• Knowledge of SEO best practices and experience in optimizing content for search engines.
• Familiarity with social media platforms and strategies for content promotion and engagement.
• Analytical mindset with the ability to interpret data and insights to inform content strategy and improvements.
• Creativity and adaptability to generate fresh ideas and adapt writing style to suit different content formats and platforms.
• Experience in content marketing or related fields is a plus.
• A portfolio showcasing writing samples and demonstrating versatility and proficiency in creating compelling content.

• Work from home

Position : Executive Assistant

Working Hours  : overlap with UK and UAE, they can finish afternoon UK time. Assume something like 8am to 5pm UAE time (4am to 1pm UK time)

Salary range : 1000 to 1200 USD 

ABOUT THE ROLE:

This role is diverse, as it will cover responsibility across multiple companies and people. 

About 50 - 60% of time will be spent directly supporting the Managing Director (MD) and his companies, with the remaining time supporting the team at one specific company in Dubai.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Build a database of SOP's for the exec and companies, particularly around repeatable tasks.
• Managing various email inboxes and responding on behalf of the MD (where appropriate).
• Attending meetings, taking meeting notes, producing minutes of meetings, following up specific actions and preparing future agendas (most meetings are remote via Google Meets).
• Helping manage exec. calendars and ensuring MD has any relevant research/information before critical meetings/calls.
• Compiling operational documentation to support projects eg. Export Shipping Documentation, Delivery Notices etc. (most of these have templates which can be followed)
• Following up overdue payments from customers
• Managing certain payments on behalf of the MD (eg. tax departments, company bills, personal expenses etc)
• Keeping software subscriptions up to date.
• Supporting teams with monthly reporting (collecting information)
• Arranging gifts for clients post-project completion

SECONDARY TASKS/REQUIREMENTS

These are not essential, however any of these skills/experience would improve a candidate's odds of success in the role/interview.

• Marketing experience (eg. SEO, Adwords, Copywriting, Canva design etc)
• Automation experience (eg. Building Zaps to improve software workflows)
• Bookkeeping experience (we use XERO)
• Sales Lead Generation - identifying prospects, sending cold emails and quotes, following up etc.
• Customer Support - Managing customer enquiries, managing returns/refunds, building SOP's around typical questions etc.

Tools/Requirements

Experience using the following tools is important

• Strong EA experience, with the skill and initiative to show us other areas where the candidate can support us, rather than just following instructions. We need this candidate to be self-motivated, taking as much of the minor tasks away from the MD to free up his time.
• Ability/Desire to lead. This candidate may end up moving into a "Chief of Staff" role within 12 months, managing other remote support personnel.
• We run on Google Workspace - so Gmail, Google Sheets, Google Docs etc.
• Experience with Notion - eg. building databases from scratch with a knowledge of connected databases and filters. We will use Notion to build our process database, company information etc.
• Screen Recording using Loom
• Any experience with web-building tools would be helpful (eg. Shopify and Webflow)

***LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES***
We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Customer Success Specialist

Salary: 800-1200 USD/month (depends on skills and years of experience)

Working Hours: 8 hour workday M-F with at least 4 hour daily overlap with EST. Schedules ranging from a 5:00am EST start time to a 1:00pm EST start time (e.g. schedule could be 5:00pm - 1:00am PH time, or 1:00am - 9:00am PH time, etc.)

Holiday: US holidays

About the Company:

Our client, a new media company focused on the future of journalism and online storytelling, is seeking a Customer Success Specialist. You’ll collaborate with account management and newsroom teams to provide excellent service to external customers, ensuring on-time product delivery and prompt issue resolution. You'll also contribute to improving customer support processes.

Responsibilities:

• Provide exceptional customer support, responding promptly and professionally to customers through various communication channels.
• Follow up with customers and internal teams to ensure timely submissions and resolution of issues.
• Monitor customer statuses for on-time deliveries.
• Create client-facing materials and presentations.
• Update internal trackers for accurate records.
• Escalate client issues or questions to appropriate teams.
• Maintain customer interaction records and perform data entry tasks.
• Identify opportunities for improving workflow for enhancing the client experience.
• Assist with special projects and other duties as assigned.

• Excellent client relationship skills with 2+ years of experience in a customer support or similar role
• Experience with online media or related industries is a plus
• Fluent spoken and written English
• Effective problem-solving abilities
• Ability to multitask in a fast-paced environment
• Highly organized with excellent attention to detail
• Quick learner for new software
• Comfortable with remote work and having a flexible schedule
• Team player while also able to work independently
• Specific Technical Skills or Software Knowledge Needed:
• Proficient in Microsoft Office and Google Suite.
• Prior experience working in project management tools such as ClickUp.
• Familiarity with communication methods such as Gmail, Slack and Zoom.
• Experience working in CRM systems such as Hubspot or Salesforce is a plus.

• US holidays off
• PTO/vacation (10 days per year)
• Paid sick leaves (5 days per year)

Position: Administrative Assistant

Working Schedule: Monday to Friday 9 am to 6 pm, CST

Salary Range: 800 to 1200 USD

About the Job:

We are looking for a detail-oriented and resourceful Administrative Assistant to join our team. The ideal candidate will be responsible for performing various administrative tasks and providing support to our clients to ensure smooth operations.

Responsibilities:

• Answering phones, dental insurance verification, chart auditing, and billing
• Support reception and assistance to the owner with various administrative tasks
• Managing and organizing schedules, appointments, and meetings
• Managing and updating databases and files
• Handling correspondence, emails, and other forms of communication
• Assisting with basic bookkeeping tasks
• Providing excellent customer service and support to clients

Requirements:

• Excellent communication skills (verbal and written)
• More than 1+ years of experience in customer service or a similar role
• Good understanding and demonstrated use of Google Suite and Tech Savvy
• background in the dentist industry (admin assistant) preferred but not required

• TBD

Core Responsibilities:

1. Website Optimization:

• Implement on-page and off-page SEO strategies to enhance website performance.
• Conduct regular audits to identify and address SEO issues for optimal website health.
• Collaborate with content creators to ensure SEO best practices are integrated into web content.

• Develop and maintain responsive, user-friendly website aligned with SEO requirements.
• Stay updated on the latest web development trends and implement innovative solutions.
• Troubleshoot and resolve WordPress website issues, ensuring seamless user experiences.
• Create custom and template landing pages and microsites using HubSpot.
• Collaborate and work proactively with external agencies for future website development and redesign.
• Maintain website backups, plugin updates and other critical patches and security issues for our WordPress site.

• Conduct comprehensive keyword research to inform content strategies and improve search rankings.
• Analyze keyword performance and adjust strategies to maximize organic traffic (SEMrush and HubSpot).

• Utilize web analytics tools to track, measure, and report on website performance (GA4, HubSpot and 6Sense).
• Generate regular reports on SEO metrics, providing insights and recommendations (GA4, SEMrush, and HubSpot).

• Work closely with cross-functional teams, including content creators, designers, and marketers, to align SEO strategies with overall digital marketing goals.
• Collaborate with the Head of Digital Marketing to implement and refine the digital marketing strategy.

• Degree in Computer Science, Web Development, or a related field. Alternatively, significant industry experience will be considered.
• Proven experience in SEO strategy implementation and website development.
• Proficiency in PHP, HTML, CSS, JavaScript, and other relevant web development languages.
• Proficiency in HubSpot landing page creation and optimization, including custom code to go, ‘outside of the template.’
• Strong knowledge of SEO tools, Google Analytics, and other web analytics platforms, including SEMrush, HubSpot and 6Sense.
• Excellent problem-solving and analytical skills.
• Effective communication and collaboration skills.
• Ability to thrive in a fast-paced, dynamic environment.

About the Company:

The company's vision is to be the region’s most professional provider of residential and commercial exterior maintenance and property preservation services. Our focus is to provide consistent delivery of quality workmanship and customer service to homeowners, facility owners, and property management organizations.

The company offers a total-care approach to handle the seasonal projects around your home or facility. This approach helps to reduce costs for our customers by providing bundled services for convenient, worry-free maintenance. Our company promises to provide quality workmanship, excellent service and 100% satisfaction.

The Role:

This role is crucial in managing the entire customer journey, from handling initial online estimate requests to scheduling appointments, liaising with sales representatives, and handling messages from customers. 

The ideal candidate will be responsible for optimizing the efficiency of sales routes, managing customer communications, assisting in payment collections, and maintaining detailed records in the CRM system.

Key Responsibilities:

• Online Estimate Management: Handle and organize requests for estimates submitted via email or web forms.
• Appointment Scheduling: Book appointments with customers in the CRM system and assign them to sales representatives.
• Route Optimization for Sales Reps: Plan and manage the most efficient routes for sales representatives based on customer meeting times.
• Payment Collection Support: Help in the process of collecting payments from customers.
• Voicemail Handling: Listen to customer voicemails, book requests or summarize and forward to relevant parties.
• CRM Maintenance: Update and maintain customer contact details, notes, and sales records in the CRM system
  
  

Qualifications:

• At least 3 years of solid sales experience and/or customer service. (Background in construction or home service industry is a plus)
• Has excellent communication skills
• Strong communication skills via phone and email
• Proven creative problem-solving approach and strong analytical skills
• Experience using CRMs like Salesforce and/or Hubspot (Titan is a plus)
• Proficient in Microsoft Tools and Google Suite

Working Schedule: Mondays to Fridays; 7:00 AM - 3:00 PM EST

Salary Range: $900 to $1,500/month

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• A minimum of 6 months of experience as a Customer Representative is required
• Must be proficient in using Adobe Acrobat and PDF to process documents
• Familiarity with MS Office applications such as MS Word and Excel is advantageous
• Prior experience in maintaining client records and documents is a plus
• Capable of adapting to a fast-paced training environment

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

LOOKING FOR FILIPINOS AND PHILIPPINE-BASED CANDIDATES

Position: Executive Assistant

Work Hours: 8:30 am - 6:00 pm AEST (Au time)| 5:30 am - 3:00 pm Phil. time

Pay Range: $800 - $1000 monthly

• Travel management and coordination
• Scheduling & calendar management
• Monitoring and managing inbox and emails in real-time
• Taking care of all of the professional and personal administrative tasks and appointment
• Recording meeting minutes
• Assisting with miscellaneous special projects or duties as needed
• Planning and executing meetings
• Event planning
• Preparing and reviewing documents
• Handling confidential information
• Producing reports, presentations, and spreadsheets
• Organizing and analyzing data
• Basic research
• Social media postings
• Office management tasks
• Basic Accounting/Bookkeeping
• Basic project management
• Market research on Potential clients
• Liaison and project manager content creator team (video editing) 
• Creating PowerPoint slides/presentations

• Proficient in Microsoft Tools and Google Suite
• Has excellent communication skills
• Has great attention to detail
• Organizational Skills
• Ability to meet deadlines
• Requires minimal supervision

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Position : HR Staffing Specialist

Work Hours (Client) : EST; total of 40 hours/week (shifting schedule with some days required to work longer shifts, but fewer days in a week, see this table as an example)

: Normal business hours during first few weeks for training

Holidays : TBD

Pay Range : $800-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

The company is the world's leading provider of personalized in-home care services. We have over 1,100 independently owned and operated franchise offices worldwide that employ compassionate CAREGivers who share our dedication to enhancing the lives of aging adults and their families. Services span the care continuum, from companionship and personal care to specialized Alzheimer's care and hospice support.

Caring for others is part of our DNA, and that includes caring for your career. The company provides best-in-class training, education, and opportunities for career advancement. It also offers you the opportunity to be part of a supportive family-like culture where you're encouraged to talk with your local office for support, share stories, and seek guidance.

About the job:

The role is responsible for successfully coordinating all activities related to Client/Staffing Assistant schedules and staffing open shifts.  They are also responsible for spending part of their time conducting Staffing assistant interviews and assisting HR Coordinator with Staffing Assistant activities.

During the on-call periods in the evening, the role would be responsible for answering incoming phone calls, handling issues with our employees who are on shifts, as well as doing file-audits. During normal business hours, the role would be answering phones (along with our team), staffing shifts, performing HR interviews, etc.

Duties and responsibilities:

• Answer incoming calls in a professional, friendly, and knowledgeable manner
• Create and maintain client and Staffing assistant schedules with an emphasis on creating high-quality matches and the development of extraordinary relationships.
• Monitor, mediate, and log all client and Staffing assistant activity utilizing the software system.
• Follow up with all client and Staffing Assistant issues to ensure their problems are resolved. 
• Enter and maintain accurate client and Staffing assistant records in the software system.
• Follow up and communicate Staffing assistant and client issues to ensure problems are resolved.  
• Recognize and capture opportunities to increase service hours to enhance and/or increase quality care. 
• Staffing on-call after-hours On-Call Coordinator – holidays split up and a regular rotation of every other Thursday.
• Assist the Service Manager in monitoring all Staffing assistants overtime.
• Work to have recurring schedules for all clients to limit the number of Staffing Assistants going and to give consistency to clients and Staffing Assistants with their hours.
• Document all staffing, overtime, clock-in/out issues, scheduling changes, etc. in ClearCare.
• Have monthly One to One meetings with Service Manager

Minimum Requirements:

• Must have at least 3-5 years of experience in a similar field/ role.
• Experience handling employee schedule and concerns is nice to have
• A high level of English language customer service (phone and email) is very important.
• Proficiency in Microsoft Teams & Outlook is required
• Any experience with the software Wellsky (formally ClearCare) would be great, but not required
• Familiarity with Ring Central (phone system) is a plus but not mandatory.
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively.
• MS Office Application experience

Who We're Looking For

We're on the hunt for a creative and dynamic Social Media Manager with a passion for digital storytelling and an eye for engaging content. You're a savvy communicator who understands the power of social media in shaping brand narratives and audience engagement. You're adept at juggling various social media platforms while maintaining brand consistency and voice. As our Social Media Manager, you'll work closely with our head of departments and the leadership team.

What You'll Do

• Content Creation and Strategy: Develop and implement innovative social media strategies to increase brand awareness and engagement. Craft compelling content for various social media platforms.
• Posting Schedule Management: Manage the social media content calendar to ensure a consistent flow of high-quality content across all platforms, aligning posts with overall marketing strategy and key dates.
• Analytics and Reporting: Monitor, analyze, and report on social media performance metrics. Use insights to refine strategies and content.
• Collaboration and Coordination: Work collaboratively with the department heads to ensure cohesive messaging and campaign alignment.
• Trend Monitoring: Stay up-to-date with the latest social media trends and best practices, adapting strategies accordingly.

What You'll Bring

• 3+ years of experience in social media management or a related field.
• Strong proficiency in social media platforms (Twitter, Instagram, LinkedIn, TikTok, etc.) and management tools.
• Experience with social media analytics and reporting.
• Excellent writing, editing, and communication skills.
• Ability to develop creative, engaging, and original content.
• Strong organizational and time-management skills with the ability to handle multiple projects simultaneously.
• Familiarity with graphic design principles and tools (e.g., Adobe Creative Suite) is a plus.
• A proactive mindset, with the ability to anticipate trends and adapt strategies quickly.

*To ensure a standardized review process, we kindly request that you upload your resume in English.*

What You'll Get

• You'll work with a dynamic team in a creative and fast-paced environment.
• You'll get a great salary and time off.
• You'll get to work remotely from wherever you want! (As long as it has reliable WiFi and hopefully a comfortable place for you to work)
• You’ll work in a challenging yet rewarding environment where your creativity and strategic thinking will drive real impact.

Company:

Description:

Digital Marketing Specialist

What can you expect?

A highly experienced Digital Marketer, you will be a key member of the Marsh McLennan Digital Marketing team. Responsibilities will include driving distribution support and enablement, and monitoring and reporting to continuously improve “outside-in” user journeys and experience. With responsibility for delivering a best-in-class online presence, we will trust you to partner effectively with multiple stakeholders to drive business/digital objectives, initiatives, and online optimization (inc. traffic and conversion). The digital marketing is in a fast-paced environment that operates across Marsh McLennan global businesses, with this role reporting into the specified Regional Digital Marketing leader.

At Marsh McLennan, we’re creating a culture where you can bring your authentic self to work.  When you join us, you bring your inclusive energy and enthusiasm to a team that values you personally and professionally – regardless of who you are, what you look like, where you were raised or born, who you love or what your religious beliefs are. You are welcome here. 

We will count on you to (examples include but not limited to):

Distribution Enablement and Support

• Driving “outside-in” taxonomy, IA (within global framework), tagging and content performance with a core focus on experience fragments, localization, and personalization.
• Partnering with CoE, drive SEO performance inc. on content development, core web vitals, etc.
• Partnering with country marketers and business partners, execute campaigns inc. email distribution.
• Supporting drive e-commerce sales through content development, promotion execution, etc.
• Managing overall “site health” inc. SEO, tags, cookie consent, accessibility, etc. and overall “local” execution of global processes. Partnering with Technology teams on Martech implementation and adoption.
• Coaching/educating marketing teams on best practices to influence digital campaign planning and online experiences.

Monitoring and Reporting

• Mining analytics and data sources to continuously enhance our Region/Country user engagement, journeys and conversion including by identifying and implementing A/B tests.
• Partnering with Marketers on monitoring progress against Regional/Country objectives, targets and KPIs (inc. conversion and lead generation) and driving recommendations for improvement.
• Helping to drive the development of both analytics capabilities and processes, as well as accelerating the use of analytics by Marketers for insights and decision-making.

What you need to have:

• Strong experience in strategizing, designing, and executing a digital marketing presence that successfully amplified brand, client/prospect engagement and online leads/e-commerce sales.
• Proven digital marketing expertise and knowledge including across IA/taxonomy, tagging, SEO/SEM, lead nurture, experience/content fragments for localization, personalization, accessibility, UX/UI, conversion rate optimization, A/B testing, email promotions, etc. Experience with HTML and CSS is an asset.
• Strong analytics skills to track and measure performance and make data-driven decisions (including A/B testing).
• Strong Martech knowledge including with platforms such as AEM, MS Dynamics 365, Adobe Target, GA/Adobe Analytics, Workfront, SEMrush or other equivalent enterprise digital platforms. Experience in international websites management and Martech is a plus.
• Outstanding solution-focused delivery with a track record in strong attention to detail, problem solving to achieve desired results and a proven ability to flex own style to be both strategic and hands-on when required. Familiarity with Agile tools and methodology is an asset.
• Excellent ability to partner with and influence multiple-stakeholders in a dynamic environment with a "can do” mindset to achieve successful business impact and outcomes.
• Strong curiosity and creativity with a desire to stay up to date with industry trends and competitive landscape and apply to digital marketing initiatives.
• Excellent communications skills - English and local language verbal and written.
• Relevant qualifications/certifications, 3+ years related experience.

About Marsh McLennan

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy, and people. The Company’s 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and Twitter.

Responsibilities

1. Analyzing business problems and identifying solutions
2. Engaging with stakeholders to define as-is and to-be business processes
3. Working closely with senior developers on the overall design
4. Code, test, review, correct and document large and/or complex Salesforce features and/or Salesforce feature modifications
5. Quickly develop proof of concept designs and playback to business
6. Perform release management activities such as moving features between sandbox environments and/or promoting features into production
7. Undertake operational support, development support and maintenance activities (bugfix, refactor) as required

Mandatory Skills / Experience

1. At least five years of Salesforce development experience in a commercial environment
2. Salesforce Platform Developer I Certification
3. Demonstrated admin experience with all aspects of declarative configuration
4. Demonstrated technical experience with APEX, Aura, LWC and Javascript (ES6)
5. Demonstrated experience designing and developing Salesforce integrations with REST APIs
6. Demonstrated experience with asynchronous APEX programming e.g. Queueable Interfaces, Future Methods and Platform Events

Non-Mandatory Skills / Experience

1. General exposure to Sales Cloud, Service Cloud and Experience Cloud
2. In Service Cloud, exposure to APEX-defined skills-based routing is highly regarded
3. Familiarity with Flosum dev ops / release management is highly regarded
4. Familiarity with dev tools such as VSCode, Git and Jira

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

We're seeking a highly organized individual with expertise in bookkeeping to join our team. If you're ready to put your skills to the test in a dynamic and rewarding role, apply now!

Position: Bookkeeper

Working Hours: Monday to Friday, 8 am - 5 pm, Eastern Standard Time (40 hours per week)

Monthly Salary: Up to 1,500 USD/mo (Depending on the interview result and client’s approval)

Benefits: TBC

About the Company:

A company based in the US which offers fashionable and reasonably priced children's clothing. Their target market is individuals who aspire to turn their passion for fashion into a complete business venture.

Responsibilities

• Perform typical bookkeeping tasks using QuickBooks software.
• Manage financial records, including but not limited to accounts payable and receivable, bank reconciliations, and general ledger entries.
• Ensure accuracy and compliance with financial regulations.

• Minimum 3-5 years of relevant experience in bookkeeping
• bachelor's degree in accounting or a related field
• Proficient in QuickBooks and Excel.
• Self-motivated with strong attention to detail.
• Ability to handle confidential information with integrity.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. 

Why Join Us? 

At LUXASIA, we believe there is beauty within every talent – that is you. 

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling. 

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful? 

#LI-RD1

The Accounts Payable Executive is responsible for the timely and accurate recording of accounts payable data to SAP.

• Manage the entire accounts payable cycle from receipt of invoices to payment processing, including matching purchase orders and obtaining approval.
• Process supplier invoices accurately and timely.
• Process intercompany / importation invoices.
• Audit employee expenses/liquidation reports based on established criteria.
• Reconcile supplier statements with ledger accounts
• Reconcile sub-ledger and general ledger transactions of accounts payable
• Ability to respond to queries and audit requests timely and accurately
• Prepare month-end/year-end schedules as required.
• Files/Archives supporting documents regularly.
• Responsible for immediate escalation of data discrepancies
• Perform such other related functions that may be assigned from time to time.

• Graduate of Finance or Accounting course
• Preferably SAP FI experience
• With at least 3 - 5 working experience
• Communication skills (verbal and written)
• Analytical ability
• Process oriented
• Detail oriented (Attention to Detail)

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence? 

If so, you are the one we are looking for. JOIN US and let’s grow together. 

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/ 

If you have a question for us, please drop us an email here. 

We regret to inform you that only shortlisted candidates will be contacted. Thank you. 

Note to staffing agencies 

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding. 

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Marketing and Sales Administrator

Working hours: Monday - Friday, 8 AM - 5 PM EST

Holiday/s: US and/or PH Holidays

Salary Range: USD 800 - 1,500/month

About the company:

The company has supplied clean water to communities all around the world. Now the largest family-owned water filtration company in the United States, the company has completed thousands of projects totaling billions of gallons of water.

Duties and responsibilities:

• Create visually appealing and on-brand marketing collateral, including one pager, case studies, presentations, and other promotional materials.
• Design eye-catching visuals for digital campaigns.
• Create and design email templates for the sales team to utilize.
• Create compelling and shareable content for various social media platforms and own social media content calendar.
• Monitor social media trends and industry news to stay relevant to the target audience.
• Generate written and visual content for blog posts, newsletters, and other marketing channels.
• Assist in the coordination and execution of marketing and networking events.
• Develop ad concepts for social media and search advertising.
• Launch digital ad campaigns, with a focus on LinkedIn.
• Assist with the production and promotion of the company’s podcast.
• Track and analyze marketing metrics to assess the effectiveness of campaigns.
• Manage job boards by editing job descriptions and publishing jobs to LinkedIn.
• Assist with some administrative functions as needed.

• Prior experience in a marketing and sales support role
• Proven experience in website content creation
• Has strong knowledge of digital marketing
• Excellent organizational and time management skills
• Strong attention to detail and accuracy
• Ability to multitask and prioritize workload effectively
• Strong written and verbal communication skills
• Ability to work collaboratively as part of a team
• Knowledge of CRM systems and marketing software

• Permanent Work-From-Home arrangement

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!!!

Position: 17300277121 - GL Accountant
Working Hours/Shift: M-F; 8am to 5pm Mountain Standard Time / 11pm to 8am Philippine Standard Time
Salary Range: $ 800-1500 USD

Overview: 

The Senior Accountant prepares, and processes assigned journal entries in a timely accurate manner throughout the month.  Journal entries include, standard recurring, accruals (payroll, bonus, utilities, open PO’s, etc.), prepaids and amortization, and nonstandard or one-time journal entries. The month-end duties include completing account reconciliations, variance analysis, identifying and resolving discrepancies, elevating items to proper channels for resolution.  This person will assist with daily activities involving working capital including AR, AP, and Inventory.  They will participate in various other accounting activities as needed to support the finance/accounting functions.

Main Duties & Responsibilities:

• Completion of monthly journal entries for specific entities in accordance with US GAAP and to ensure month-end close is completed on schedule.
• Timely completion of assigned account reconciliations, resolving discrepancies and/or escalating as needed for resolution.
• Prepare supplemental spreadsheets that support month-end close.
• Perform a variance analysis of actual results against budget and forecasts, as well as prior year results.
• Potential involvement in daily receipts and disbursements specific to regional responsibilities
• Manage fixed assets and capital additions/disposals/depreciation to ensure compliance with company policies
• Assist with any governmental reporting requirements (i.e. census reports)
• Verify compliance with sales and use taxes from sales and remit them to their proper agencies.
• Assist in setup of inventory balances and responsible for overseeing the physical inventory process as well as performing cycle counts on a periodic basis.
• Review and analyze daily and monthly inventory reports for any possible issues which could impact plant manufacturing or accounting results
• Provide support for reporting and internal control activities to ensure integrity of financial statements.
• Prepare supporting schedules for annual financial, tax, and bank audits as requested
• Back-up Accounting Specialists as needed
• Continuously look for process improvement opportunities
• Perform other duties as assigned

Qualifications:

• 3+ years of ideally Construction or Real Estate cost/project accounting experience
• Knowledge of US GAAP accounting practices
• Proficiency with Office 365/MS Suite Applications
• SAGE and Acumatica a plus (willing to provide training with Acumatica/SAGE experience is preferred).
• Previous sales tax experience and manufacturing/construction accounting experience preferred but not required

Position: Data Scientist

Work Hours (Client): Mondays to Fridays, Eastern Time, TBD

Pay Range: $1500 - $2500/month

About the Role:

We’re seeking a highly analytical, self-motivated data scientist with strong programming skills to join our team.

Duties and Responsibilities:

• Collect, clean, and manipulate large, complex datasets to find patterns within the financial markets
• Analyze and interpret data to identify patterns, trends, and insights
• Stay up-to-date with the latest trends and techniques in data science, AI, and machine learning
• Develop predictive models and algorithms to identify financial market trading opportunities using machine learning techniques, AI, Neural Networks, etc.
• Translate mathematical models and algorithms into code to automate back-testing and trading

• PhD/Masters degree in Mathematics, Statistics, Physics, Computer Science, or another highly quantitative field
• 2-3 years of proven experience as a Data Scientist or equivalent role
• Strong knowledge of probability and statistics (e.g., machine learning, time-series analysis, pattern recognition, NLP, AI, neural networks, etc.)
• Experience with translating mathematical models and algorithms into code (Python, R or C++)
• Familiarity with big data technologies such as Hadoop, Spark, etc.
• Experience in financial markets trading
• Strong problem-solving skills and attention to detail
• Excellent communication and collaboration skills
• Ability to work independently and as part of a team
• Portfolio showcasing previous work and demonstrating skills and experience

Position: Virtual Assistant

Working Hours: Monday - Friday; 1PM - 9PM EST

Salary Range: USD 900 - USD 1,500/month

Main Responsibilities:

• Perform administrative tasks, including email management, appointment scheduling, social media engagement and a consultative sales approach for our clients.
• Handle communication tasks such as answering phone calls, responding to emails, drafting correspondence, and maintaining effective communication between our team and clients.
• Manage social media platforms, including creating and scheduling posts, responding to comments and messages, and engaging with our community.
• Conduct data entry by inputting and updating information in our company software, databases, and other systems.
• Deliver excellent customer service by promptly addressing customer inquiries and providing support via phone, text, and email.
• Utilize Lightroom and Photoshop for editing purposes. Ensuring quality control of photos,
• videos, 3D tours, and preparing videos and reels for distribution on platforms such as YouTube.

Qualifications:

● At least 1 year of experience as a Virtual Assistant.

● Good communication skills and has a quiet working environment.

● Ability to take ownership of projects where you are in control of getting things done and

making things better than they were.

● Ability to learn quickly and take action, someone who loves having an empty inbox.

● Has a growth mindset and want to grow with the team and company

● Positive and friendly

LOOKING FOR FILIPINOS AND PHILIPPINE-BASED CANDIDATES

Position: Video Editor

Work Hours: US Time Zone

Pay Range: $900 - $1500 monthly

• Create high-performing short-form vertical videos from the content provided, ensuring weekly publications meet our quality standards.
• Develop and edit highly engaging ads for performance video campaigns on TikTok and Instagram, adhering to brand guidelines and campaign objectives.
• Modify ads created by client brands to enhance engagement and improve click-through rates (CTR).
• Demonstrate a mild understanding of advertising platforms, including Meta Ads, TikTok, and YouTube, with a focus on optimizing content for each platform.
• Stay updated on trends and best practices in social media content creation and advertising, applying this knowledge to enhance our content strategy.

• Excellent communication and collaboration skills
• Proficiency in video editing software such as Adobe Premiere or Final Cut Pro.
• Experience creating and editing ads for social media platforms
• Familiarity with advertising platforms such as Meta Ads, TikTok, and YouTube is preferred.
• Strong creativity and attention to detail, with the ability to produce visually compelling content.
• Previous experience working with influencers and large brands is a plus.
• Ability to manage multiple projects simultaneously and meet tight deadlines.