ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles & responsibilities: 

• Address concerns via incoming calls 

• Answer inquiries thru messages via simple text 

• Do outbound calls to homecare aids and facilities 

• Other admin task like sorting folders and files 

Job Description:

• Provides customer support through different communication channels (Phone, email, chat). 
• Resolve issues & accommodate customer inquiries to ensure satisfaction with products or services. 
• Collaborate with colleagues and different departments to resolve complex issues 
• Maintain accurate records on customer interactions, transaction, feedback, etc. 

• At least 6 months experience  
• Excellent verbal & written communication skills 
• Ability to display empathy and patience in addressing customer concerns 
• Strong problem-solving skills 
• Adaptability to a changing work environment  
• Ability to remain calm under pressure 
• Proficiency in using computer systems & relevant software 

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Inventory and Supply Chain Analyst

Working Schedule:  Monday to Friday, 8 AM to 6 PM (EST) | 9 PM - 7 AM (PH Time) (8-8.5 hours per day)

Salary Range:  $1000 - $1,500 / Monthly 

ABOUT THE COMPANY
The company is 3x winner of the “Best Of” award, and strives to have the best culture, benefits, and work environment of any company, big or small. We are stable with over 30 years in the business and are experiencing major growth in an ever-changing retail landscape. They represent some of the largest manufacturers, selling and managing their brands at Target. Our primary job is creating a work environment where our team members can thrive.

ABOUT THE ROLE:

The inventory analyst position plays a key role by managing many of the day-to-day operational activities as well as supporting long term strategic initiatives. The role will be both analytical and strategic in which you will take ownership for extracting data, preparing data for weekly reporting, applying critical thinking, and providing recommendations that will enhance the business moving forward.

RESPONSIBILITIES:

Quantitative Analysis:

• Manage the delivery of timely analysis to support brand in-stock goals.
• Understand, analyze, and synthesize required data sets for actionable insights.
• Provide recommendations to achieve and exceed in-stock targets.

Relationship Management:

• Act as a client advocate, providing data and insights to enhance existing processes.
• Utilize various communication tools for knowledge transfer and relationship building.
• Foster resilient relationships with brand partners.

Communication:

• Communicate effectively, both verbally and in writing, ensuring open exchange of information.
• Foster a sense of resiliency to achieve goals and overcome unexpected obstacles.

Specific Responsibilities:

• Keep all items within out-of-stock goals at Target.
• Stay updated on industry trends through trade publications.
• Develop fluency in required systems: SOLYS, Partners Online, Vendor IQ, Target.com.
• Plan, forecast, and allocate inventory using in-depth planning techniques.
• Develop business strategies to drive sales.
• Analyze inventory statistics through financial analytics.
• Execute weekly and ad-hoc reporting to support business needs.
• Proactively address inventory issues through data analysis.
• Build strong relationships with vendor/retailer inventory and planning teams.
• Collaborate across internal, vendor, and retailer partners to address challenges.
• Leverage problem-solving skills to identify root causes and drive improvements.
• Advocate for what is right for the business.

QUALIFICATIONS:

• At least 1-3 years of proven experience in quantitative analysis and inventory management.
• Strong communication skills, both verbal and written.
• Proficiency in Excel is essential.
• Proficient in tools like online documentation, video, Microsoft Teams, and phone for knowledge transfer.
• Familiarity with inventory planning systems: SOLYS, Partners Online, Vendor IQ, Target.com.
• Previous success in developing business strategies to drive sales.
• Knowledge of financial analytics for analyzing inventory statistics.
• Ability to build and maintain strong relationships with vendor/retailer inventory and planning teams.
• Collaborative mindset to work across internal, vendor, and retailer partners.
• Problem-solving skills to identify root causes and drive improvements.
• Adherence to ethical and professional standards.
• Positive and upbeat attitude and solution-focused mindset.
• Team player mentality, recognizing that "we are in this together."

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed
• Must have their own Permanent Work From Home Equipment like Laptop, Personal Computer with External Monitor.

** LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES ONLY **

Position : Research Assistant

Working Hours : TBD/Flexible work schedule; 40 hours/week

Salary Range : 800-1000 USD/month

Holiday : TBD

About the job:

We are seeking a dedicated and experienced Research Assistant to join our team. This role will work closely with the management and help with day-to-day operation activities.

Duties and Responsibilities:

• Help profile and capture online information on individuals who I believe would be prospective clients for my firm.
• Every week I share a list of 50-100 names to the VA, with some basic identifying information on each prospect, enough for the VA to get a start...
• The VA creates a folder structure to hold pdfs, photos, markdown files.
• The VA researches each prospect extensively, to include: full legal name, wealth indicators, residence, social media, background, education, professional employment, biography, family ties, political donations, charitable causes, civic causes, etc...
• The VA records this data into the markdown file (text file) inside the folder (I'll have very specific instructions to follow).  Simultaneously, the VA captures relevant pdfs of websites and other relevant information within the folder.
• The VA shares back the 50-100 prospect folders to me at the end of the week
• Repeat the process weekly...

Qualifications:

• This person needs to be an expert at Google search, writing, and organizing information according to a specific prospecting process, and capturing and recording the information according to file templates, folder structures, etc.
• Preference for Mac operating system (shortcuts, apps, et al)
• Knowledge of markdown formatting (pretty easy to learn)
• High level of English proficiency, both written and verbal

Client Assessment: Client will ask candidates to create and follow the Loom video the client will be sending over; have the candidates take the assessment first before client interview.

Position: Head of Finance

Work Hours (Client): Mondays to Fridays, 9 AM - 5 PM Eastern Time

Work Hours (PH): Mondays to Fridays, 10 PM to 7 AM Philippines Time

Pay Range: Upto - $4500/month

About the Company:

Since 2009 we have helped B2B software and technology clients dominate competitive industries in verticals including insurance, finance, legal, healthcare, logistics, shipping, manufacturing, network security, cloud computing, and investor relations

Our mission is to help experts to scale your B2B software or technology company at will with the perfect combination of demand generation strategy, content marketing, paid advertising, and SEO.

Duties and Responsibilities:

Daily Activities:

• Invoicing - Creating and amending client invoices
• Accounts receivable - Following up and staying on top of clients to ensure payments are collected in a timely fashion. The collections task also includes escalating delinquent accounts to the VP of Operations to ensure appropriate measures are taken.
• Accounts payable - Tracking and posting all vendor bills/invoices and the timely payments of the same as per the due dates of each bill.
• Bookkeeping - Day-to-day posting of all transactions and entries needed to ensure PBS's books are up to date and as clean as possible to facilitate real-time data of the company's operations.

Bi-Weekly Activities:

• Bonus calculations - Calculating bonuses earned by PBS team members and third-party businesses to ensure accurate payment amounts and timely payment of such amounts consistent with our payment policy and terms.
• Payroll - Running payroll bi-weekly.

Monthly Activities:

• Bank and credit card reconciliations - Completing reconciliations for all bank and credit card accounts in preparation of hand-off at Back Office Stars.
• Recording accruals - Posting accruals for payroll and contractors to ensure expenses related to revenue earned are properly recorded within their respective months.
• Depreciation postings - Completing monthly entries for depreciation expenses.
• Prepaids - Maintaining a prepaid expenses schedule.
• Reconciling clearing accounts - Ensuring all clearing accounts (Stripe CAD, Stripe USD, Plooto CAD, Plooto USD, Plooto EUR, Plooto GBP) are closed out at the end of each month.
• Liaising with Back Office Stars - Working to ensure the monthly report package is completed in a timely manner.
• Liaising with Smith & West (external CPA) - Ensuring Smith & West completes the HST remittance calculations to provide numbers to the CEO/VP Operations for filing and payment.
• Maintaining the Finance Dashboard - Updating the monthly SLT Finance Dashboard.

Annual Activities:

• Preparation of the year-end package - Working with Back Office Stars to prepare year-end for Smith & West to complete and file. This includes liaising with S&W to answer their queries and provide any necessary information.
• Preparation of tax slips and forms - Creating and distributing all employee's T4s and T2200s. Ensuring T4s are filed by CEO/S&W.

Ad Hoc Activities:

Preparation of custom/specialized reports - Creating reports as necessary to provide the data needed by the SLT to make informed decisions

CRA audits - Participate and support PBS's partners (Smith & West and Back Office Stars) in any audit conducted by the Canada Revenue Agency.

• Experience working with Quickbooks - (Intuit) for financial, accounting, and tax preparation. 
• 2+ years of proven experience as a Head of Finance or similar position.
• Proficient in the English language.
• Knowledgeable in Canadian Bookkeeping
• Familiarity with Wave
• The ability to work efficiently in a fast-paced financial environment and manage multiple tasks and deadlines.
• Strong analytical skills and attention to detail.
• Experience working with Invoiced.com for billing operations and Bill.com to create and pay bills, send invoices, manage expenses, control budgets, etc… is a plus. 
• Experience working with Wave to process payrolls.   

MedCore Solutions, Bizforce's medical division, is seeking skilled WFH Rheumatology Coders to join our team. As a Rheumatology Coder, you will be responsible for reviewing and analyzing medical records, assigning appropriate codes for diagnoses and procedures, and ensuring compliance with coding guidelines and regulations. This position offers the flexibility of remote work from home permanently.

Who We Are

MedCore Solutions (MCS) is a single-source solution for Healthcare administration. MCS is an industry leader in medical billing, credentialing, scribing, insurance verification, compliance, and virtual staffing. Upon your request, our team of certified coders can perform a detailed billing analysis to determine if you are receiving the maximum amount of revenue while conforming to CMS guidelines. Ask how MCS can streamline your hospital or practice making healthcare administration simple, effective, and affordable. We pride ourselves on giving you the best solutions tailored to your practice’s specific needs, so you can focus on your patients and revenue-producing activities. 

Responsibilities

• Review and analyze medical records to accurately assign ICD-10-CM, CPT, and HCPCS codes
• Ensure coding accuracy and compliance with coding guidelines and regulations
• Abstract clinical information from medical records and assign appropriate codes
• Collaborate with healthcare professionals to clarify documentation and obtain necessary details
• Stay updated with changes in coding guidelines and regulations
• Meet productivity and quality targets
• Translate details from a patient's medical documents into medical codes for health insurance claims purposes
•  Ensures accurate data entry of the coding and claims submission for services provided by physicians, including assigning the correct ICD and CPT codes
• Provides support to clinic/practice managers and staff in determining accurate coding and billing practices
• Liaising with the client/provider and team members for coding-related queries and concerns
• Perform audits for coding denials, missing information, and charts
• Maintain a tracking system for the charts coded and ensure work completion
• Research coding and claims questions thoroughly to maintain high-quality standards

Other Details

• The possible start date will be in 2 weeks or earlier
• 8-hour shift Monday-Friday (graveyard shift)
• Weekend days off
• Duration: Long-term; Steady-state

• Must be AAPC/AHIMA certified coder
• At least 3-5 years of clinical experience in Medical Coding (Outpatient/Inpatient)
• Knowledgeable in US Insurance Plan Structure and HIPAA regulations
• Good oral and verbal English communication skills as well as listening skills
• Capacity to navigate challenging situations with ease
• Willing to work in a graveyard shift (US time zone)
• Excellent communication and teamwork skills
• At least 1 year of experience in Rheumatology coding
• NextGen system experience - bonus

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5
• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up

Our Commitment to delivering high-quality results for our clients and the only way to do that is by ensuring a rewarding, respectful, and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From Home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education

• Specialized Training

MedCore Solutions, Bizforce's medical division, is seeking skilled WFH Rheumatology Coders to join our team. As a Rheumatology Coder, you will be responsible for reviewing and analyzing medical records, assigning appropriate codes for diagnoses and procedures, and ensuring compliance with coding guidelines and regulations. This position offers the flexibility of remote work from home permanently.

Who We Are

MedCore Solutions (MCS) is a single-source solution for Healthcare administration. MCS is an industry leader in medical billing, credentialing, scribing, insurance verification, compliance, and virtual staffing. Upon your request, our team of certified coders can perform a detailed billing analysis to determine if you are receiving the maximum amount of revenue while conforming to CMS guidelines. Ask how MCS can streamline your hospital or practice making healthcare administration simple, effective, and affordable. We pride ourselves on giving you the best solutions tailored to your practice’s specific needs, so you can focus on your patients and revenue-producing activities. 

Responsibilities

• Review and analyze medical records to accurately assign ICD-10-CM, CPT, and HCPCS codes
• Ensure coding accuracy and compliance with coding guidelines and regulations
• Abstract clinical information from medical records and assign appropriate codes
• Collaborate with healthcare professionals to clarify documentation and obtain necessary details
• Stay updated with changes in coding guidelines and regulations
• Meet productivity and quality targets
• Translate details from a patient's medical documents into medical codes for health insurance claims purposes
•  Ensures accurate data entry of the coding and claims submission for services provided by physicians, including assigning the correct ICD and CPT codes
• Provides support to clinic/practice managers and staff in determining accurate coding and billing practices
• Liaising with the client/provider and team members for coding-related queries and concerns
• Perform audits for coding denials, missing information, and charts
• Maintain a tracking system for the charts coded and ensure work completion
• Research coding and claims questions thoroughly to maintain high-quality standards

Other Details

• The possible start date will be in 2 weeks or earlier
• 8-hour shift Monday-Friday (graveyard shift)
• Weekend days off
• Duration: Long-term; Steady-state

• Must be AAPC/AHIMA certified coder
• At least 3-5 years of clinical experience in Medical Coding (Outpatient/Inpatient)
• Knowledgeable in US Insurance Plan Structure and HIPAA regulations
• Good oral and verbal English communication skills as well as listening skills
• Capacity to navigate challenging situations with ease
• Willing to work in a graveyard shift (US time zone)
• Excellent communication and teamwork skills
• At least 1 year of experience in Rheumatology coding
• NextGen system experience - bonus

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5
• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up

Our Commitment to delivering high-quality results for our clients and the only way to do that is by ensuring a rewarding, respectful, and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From Home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education

• Specialized Training

“LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES”

Salary Range : 900-1500 USD

About the job:

We're looking for a video editor who has a decent understanding of crypto and the jokes that are within the ecosystem. We can provide adequate hand holding and assistance in getting this person to understand this person over time. Main duty is editing podcast clips.

Duties and Responsibilities: 

We would need this editor to create:

• One promo video per week on a specific theme/guest (in 16:9 + 9:16 sizing) ~15-30 seconds
• Example: https://x.com/exliquidity/status/1752070596001927412?s=20
• One high quality clip from a specific pod (time stamp will be provided (in 16:9 + 9:16) ~1-2 minutes
• One high quality clip from a specific pod time that is listed above but under 60 seconds
• One thumbnail for Youtube
• One Thumbnail for Spotify
• And 5 super easy TikTok style clips per week with gta or other attention gameplay below them with only text captions added.

Minimum Requirements: 

• At least 2 years of proven experience as a video editor
• Proficiency in video editing software and relevant tools (Creative Cloud, Adobe Suite, Final Cut, Premier Pro, and platforms (Youtube, Spotify, TikTok, Facebook, & Instagram).
• Strong understanding of video formats, codecs, and compression.
• Strong knowledge of audio editing and sound design principles.
• Strong storytelling skills to mine raw content and identify key stories within content.
• Strong sense of design and visual storytelling.
• Creative thinking and problem-solving skills.
• Ability to work under pressure and meet tight deadlines.
• Strong communication and teamwork skills.
• Portfolio requirement is a MUST

We are currently seeking a highly motivated and results-oriented Recruitment Specialist to join our team.

As a Recruitment Specialist, you will play a crucial role in identifying and attracting top accounting talent to meet our clients' hiring needs. You will be responsible for sourcing candidates, screening resumes, conducting interviews, and presenting qualified candidates to clients. Additionally, you will contribute to the development and implementation of recruitment strategies, ensuring that our clients have access to the most qualified accounting professionals in the industry.

The ideal candidate will have a strong understanding of the accounting industry and possess excellent communication and interpersonal skills. You will work closely with clients, understanding their unique hiring needs and providing them with tailored recruitment solutions. This is an exciting opportunity for someone who is passionate about recruitment and wants to make a significant impact in the accounting industry.

Responsibilities

• Source, screen, and interview potential candidates for accounting positions
• Proactively build a pipeline of qualified accounting professionals
• Conduct reference checks and background screenings
• Collaborate with clients to understand their hiring needs and develop recruitment strategies
• Utilize various recruitment channels such as job boards, social media, and professional networks to attract top talent
• Develop and maintain strong relationships with accounting professionals to ensure a continuous pool of qualified candidates
• Stay updated on industry trends and market conditions to effectively advise clients on recruitment strategies

• Bachelor's degree in Human Resources, Business Administration, or a related field
• Proven experience as a Recruitment Specialist or similar role
• Strong understanding of the accounting industry and its unique hiring needs
• Excellent communication and interpersonal skills
• Demonstrated ability to build and maintain relationships with clients and candidates
• Proficiency in using recruitment software and applicant tracking systems
• Strong organizational and time management skills
• Ability to work under pressure and meet deadlines

• Training & Development
• Private Health Insurance

WHAT IS YOUR ROLE:

This position has primary responsibilities for providing hands-on technical troubleshooting, feature explanation, and best practice guidance for our product. The technical Support associate work environment is focused on providing support to customers, partners and colleagues both in a fast-paced environment.

A successful Technical Support associate operates efficiently in this climate, maintains composure, exhibits professionalism, understands our services, Team needs and delivers the highest level of client satisfaction.

WHY DO WE WANT YOU:

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO:

• Educating customers and users on how to use the partner’s products and services.
• Escalating bugs or issues with our web and mobile apps to the partner’s development team and following up with the users once the issue is resolved.
• Identify trending issues and report them to the team.
• Ability to handle email and chat support simultaneously.
• Follow up with users who provided an unsatisfactory customer service rating.

• 2+ years of technical support experience: Preferably supporting customers via email and chat.
• Experience in providing technical support: installing and uninstalling apps from phones and computers.
• General knowledge of how web-based and mobile apps work.
• Passion for creating exceptional customer experiences and an ability to use challenging situations as an opportunity to exceed customer expectations.
•  Ability to thrive in a dynamic and evolving environment – must be adaptable.
• Metrics-driven and proven ability to handle a high volume of customer interactions. 
• Strong conflict resolution skills and even temperament in challenging situations.
• Native or near-native written and spoken English.
• Ability to properly understand and convey tone via written communications.
•  Creative problem-solving skills.
• Impeccable judgment – the ability to make fact-based decisions that support desired outcomes, particularly in ambiguous situations.
• Loads of empathy – you genuinely care!
• Proactive attitude and ability to work with limited supervision.

Plus Requirements

• Support the team by executing initiatives and collaborating on projects.
• Take initiative and identify areas of opportunity that you can contribute to help the team as it grows.
• Acquire valuable customer insights and share them with the rest of the team to improve the education and experience to create customers for life.
• Flexible work schedule.
• Passion for Customer Experience.
• A proven ability to work remotely as part of a team but also with little direction is highly desired.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

WHAT IS YOUR ROLE:

This position has primary responsibilities for providing hands-on technical troubleshooting, feature explanation, and best practice guidance for our product. The technical Support associate work environment is focused on providing support to customers, partners and colleagues both in a fast-paced environment.

A successful Technical Support associate operates efficiently in this climate, maintains composure, exhibits professionalism, understands our services, Team needs and delivers the highest level of client satisfaction.

WHY DO WE WANT YOU:

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO:

• Educating customers and users on how to use the partner’s products and services.
• Escalating bugs or issues with our web and mobile apps to the partner’s development team and following up with the users once the issue is resolved.
• Identify trending issues and report them to the team.
• Ability to handle email and chat support simultaneously.
• Follow up with users who provided an unsatisfactory customer service rating.

• 2+ years of technical support experience: Preferably supporting customers via email and chat.
• Experience in providing technical support: installing and uninstalling apps from phones and computers.
• General knowledge of how web-based and mobile apps work.
• Passion for creating exceptional customer experiences and an ability to use challenging situations as an opportunity to exceed customer expectations.
•  Ability to thrive in a dynamic and evolving environment – must be adaptable.
• Metrics-driven and proven ability to handle a high volume of customer interactions. 
• Strong conflict resolution skills and even temperament in challenging situations.
• Native or near-native written and spoken English.
• Ability to properly understand and convey tone via written communications.
•  Creative problem-solving skills.
• Impeccable judgment – the ability to make fact-based decisions that support desired outcomes, particularly in ambiguous situations.
• Loads of empathy – you genuinely care!
• Proactive attitude and ability to work with limited supervision.

Plus Requirements

• Support the team by executing initiatives and collaborating on projects.
• Take initiative and identify areas of opportunity that you can contribute to help the team as it grows.
• Acquire valuable customer insights and share them with the rest of the team to improve the education and experience to create customers for life.
• Flexible work schedule.
• Passion for Customer Experience.
• A proven ability to work remotely as part of a team but also with little direction is highly desired.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

MedCore Solutions, Bizforce's medical division, is seeking for skilled WFH Rheumatology Medical Billers to join our team. As a US Medical AR Specialist, you will manage accounts receivables, coordinate with insurance companies and healthcare providers, handle denied claims, and ensure timely reimbursement of medical expenses. The successful candidate will work from home permanently and will have the opportunity to work with a dynamic team in a fast-paced environment. BizForce & MedCore Solutions allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world.

Who We Are

MedCore Solutions (MCS) is a single-source solution for Healthcare administration. MCS is an industry leader in medical billing, credentialing, scribing, insurance verification, compliance, and virtual staffing. Upon your request our team of certified coders can perform a detailed billing analysis to determine if you are receiving the maximum amount of revenue while conforming to CMS guidelines. Ask how MCS can streamline your hospital or practice making healthcare administration simple, effective, and affordable. We pride ourselves on giving you the best solutions tailored to your practice’s specific needs, so you can focus on your patients and revenue-producing activities.

Responsibilities

• Manage accounts receivables and keep up-to-date records
• Coordinate with healthcare providers and insurance companies for claim submission and follow-up
• Generate revenue by making payment arrangements, collecting accounts, and monitoring and pursuing delinquent accounts
• Collect delinquent accounts by establishing payment arrangements with patients, monitoring payments, and following up with patients when payment lapses occur
• Maintain Medicare bad-debt cost report
• Secure outstanding balance payments for the care of employees
• Verify insurance eligibility for patients and ensure timely payment
• Handle denied claims and appeal if necessary
• Reconcile payments and post to patients' accounts
• Maintain compliance with HIPAA regulations
• Handle patient inquiries regarding their accounts

Other details:

Start Date: TBD

Schedule: 8 hours/day Monday-Friday; 40 hours/week

Days Off: Saturday & Sunday

Time zone: TBD (US work hours)

Duration: Full-time Steady state

• At least 3-5 years of experience as a US Medical AR Specialist
• Knowledge of medical billing and coding practices
• Strong understanding of the healthcare billing process
• Familiarity with healthcare insurance plans and related policies
• Experience with HIPAA regulations
• Excellent communication and customer service skills
• Strong attention to detail
• Strong computer skills and experience with medical billing software.
• Amenable to work in any US time zones (graveyard shift)
• At least 1 year of experience in Rheumatology billing
• Preferably with experience in NextGen EMR

Key Results

• Reduce coding and billing error rate
• Achieve the target collections goals set and collections status report
• Reduced number of denials and complaints
• Achieve an accuracy rate of 99%
• Utilization of billing and coding software programs

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5
• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up

Our Commitment to delivering high-quality results for our clients and the only way to do that is by ensuring a rewarding, respectful, and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From Home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education

• Specialized Training

#1 PH Workforce Delivering to the US

Bizforce and our medical billing division, MedCore Solutions, are seeking skilled Medical Coders to join our growing team. As a Medical Coder at MedCore, you will be responsible for translating details from a patient's medical documents into medical codes for health insurance claims purposes. Additionally, you will be liaising with the client and team members for coding-related queries and concerns, performing audits for coding denials and missing information, and maintaining a tracking system for coded charts. MedCore allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world. If you are looking to advance your career and improve your skills with an industry leader, we encourage you to apply today!

Who We Are

MedCore Solutions (MCS) is a single-source solution for Healthcare administration. MCS is an industry leader in medical billing, credentialing, scribing, insurance verification, compliance, and virtual staffing.

We offer an expansive suite of administrative products and training to keep your practice and its employees safe and up-to-date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

Responsibilities

• Translate details from a patient's medical documents into medical codes for health insurance claims purposes
•  Ensures accurate data entry of the coding and claims submission for services provided by physicians, including assigning the correct ICD and CPT codes
• Provides support to clinic/practice managers and staff in determining accurate coding and billing practices
• Liaising with the client/provider and team members for coding-related queries and concerns
• Perform audits for coding denials, missing information, and charts
• Maintain a tracking system for the charts coded and ensure work completion
• Research coding and claims questions thoroughly to maintain high-quality standards

Other Details

• The possible start date will be in 2 weeks or earlier
• 8-hour shift Monday-Friday (graveyard shift)
• Weekend days off
• Duration: Long term; Steady-state

• Must be AAPC/AHIMA certified coder
• At least 3-5 years of clinical experience in Medical Coding
• At least 6 months experience in Rheumatology coding
• Knowledgeable in US Insurance Plan Structure and HIPAA regulations
• Good oral and verbal English communication skills as well as listening skills
• Capacity to navigate challenging situations with ease
• Willing to work in a graveyard shift (US time zone)
• Experience in using Athena Health EMR/EHR is a bonus

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5

• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up
• Peripherals: Headset with noise-canceling feature

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education
• Specialized Training

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Customer Service Specialist (part-time)

Work Hours: 15-20 hours per week between 9:00 AM to 5:00 PM PH Time (with flexibility to work on weekends if needed)

Holidays: Philippine holidays

Pay Range: USD 400 - 500 per month (depending on qualifications and skills)

Responsibilities:

• Turn potential customers into paying customers.
• Upsell our products to paying customers in a way that is meaningful (i.e. provides value to the customer) and converts.
• Convert clients into raving fans who are active in the community and continue to purchase products.
• Solve customer problems in the first interaction with them and go above and beyond. We want to provide an amazing customer experience.
• Help with creating new products and improving existing products based on customer feedback.
• Identify key processes within the company and improve efficiencies by creating an internal wiki of these processes.

Key Performance Indicators:

• Grow revenue generated from the client success team to 20% of all company revenue.
• Have a Net Promoter Score (NPS) of over 90.
• Average resolution time of less than 24 hours
• Contractor satisfaction of greater than 90%.
• Survey contractors after project completion asking them to score us on communication, clarity of project scope and feedback, responsiveness, etc.
• Create an internal wiki of the company’s most important processes.

• At least 2 years of experience in customer service.

• Good oral and written communication skills (English language).
• Exceptional customer relationship and organization skills.
• Ability to multitask and meet deadlines.
• Strong attention to detail.
• Ability to work with minimal supervision and comfortable talking with customers on the phone.
• Positive attitude, empathy, and patience towards customers.
• Ability to adapt to different customer personalities and situations.

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Community and Partnerships Manager (part-time)

Work Hours: Monday, Wednesday, Friday, 15-20 hours per week between 9:00 AM to 5:00 PM PH Time

Holidays: Philippine holidays

Pay Range: USD 500 - 600 per month (depending on qualifications and skills)

Responsibilities:

• Manage and grow app community - encourage people to share their experiences/questions/photos, post regularly, create groups, etc. Ensure high engagement and a sense of community
• Create raving fans and word of mouth referrals
• Gather reviews - NPS surveys, before and after surveys, app before and afters, Shopify reviews, quotes from customers encountered via customer service
• Gather and organize all before and afters
• Manage Share Your Journey Challenge (SYJC) content
• Future - affiliate marketing, influencer marketing, partnerships with other content creators 

Key Performance Indicators

• Number of daily posts in app community
• Number of before and after's shared in app community (per month)
• Share Your Journey Challenge (SYJC) content - number of useable before and afters
• Streamline process for storing and sharing reviews from all platforms

• Good oral and written communication skills (English language).

• At least 1 year of experience in community management, partnership management, or a related field
• Strong interpersonal skills and the ability to build and maintain relationships with key stakeholders.
• Proven ability to build and nurture communities and drive engagement through various channels.
• Experience in managing strategic partnerships and working with organizations and influencers.
• Knowledge of marketing principles and experience in planning and executing campaigns.
• Excellent organizational and time management skills, with the ability to multitask and prioritize effectively.

An accounting staff is a member of the accounting department who performs routine financial and accounting tasks. Accounting Staff are often responsible for preparing reports, maintaining general ledgers and accounts payable files, and keeping up with the company's tax obligations.

Accounting Staff• Male or Female

• At least a Bachelor’s / College degree in Accounting or Finance.

• Fresh graduates are welcome to apply.

• With or without experience in the basic principles of Finance, Accounting, or Bookkeeping

• Process invoice

• Maintaining Records and processing payments

• Reconciling bank statements.

Our company offers the following benefits to our employees:

Sss

Pag ibig

Philhealth

13th Month pay

Holidays

Leave benefits

Communication allowance

Rice Subsidy

Birthday Treats

Snacks

20% Employee Discount on selected products of the company

LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES

Position :  Project Coordinator

Client :  Procure Fix

Client Website :  http://procurefix.com

Work Hours : Monday-Friday, 9AM to 5PM Central time (11PM to 7AM Philippine time)

Pay Range : $ 900 - 1,200/month

About the company

ProCure is the AI-powered work order management system that creates work orders in seconds, sources vendors for your jobs, and brings work order management into one place.

Responsibilities

• Efficiently manage work order requests and scheduling.
• Handle incoming requests for repair bids.
• Contact repair companies to schedule on-site estimates.
• Ensure all client interactions align with company standards.

Qualifications

• Prior experience in handyman services.
• Familiarity with Customer Relationship Management (CRM) systems (preferred).
• High proficiency in English.

LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES.

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : Inside Sales Appointment Setter

Working Hours : Monday to Friday 9am to 5pm Mountain Time/CST

Salary Range : 800-1000 USD plus commission

Holiday : TBD

DUTIES AND RESPONSIBILITIES:

• Lead Generation: Conduct research to identify potential clients in need of staffing solutions. Utilize various resources, including databases, social media, and industry-specific platforms.
• Outreach and Prospecting: Initiate contact with decision-makers and hiring managers through phone calls, emails, and other communication channels to introduce our staffing services and gauge their staffing requirements.
• Appointment Scheduling: Set up appointments for our staffing consultants to meet with key decision-makers and present our staffing solutions.
• Lead Qualification: Evaluate potential clients based on predetermined criteria to ensure they align with our target market and have staffing needs that match our services.
• CRM Management: Efficiently manage and update lead interactions and appointment schedules using our CRM system to ensure accurate and organized data.
• Collaboration: Work closely with the staffing sales team to align appointment setting strategies with overall sales goals and marketing initiatives.
• Follow-up: Engage in regular follow-up communication with prospects to nurture relationships, address any questions or concerns, and convert potential clients into scheduled appointments.
• Performance Metrics: Meet or exceed weekly and monthly targets for the number of appointments set and the conversion rate of leads to appointments.
• Industry Knowledge: Stay updated on industry trends, market demands, and competitor activities to effectively position our staffing solutions and services.
• Continuous Improvement: Seek feedback, actively participate in training sessions, and adopt best practices to enhance appointment setting techniques and achieve higher success rates.

• Proven experience as an Inside Sales Appointment Setter in the staffing industry or a related field.
• Excellent verbal and written communication skills, with the ability to build rapport and convey value effectively.
• In-depth knowledge of the staffing industry, including an understanding of job roles, hiring practices, and workforce challenges.
• Proficient in using CRM software and other sales tools for lead management and appointment tracking.
• Self-motivated, goal-oriented, and capable of working independently to achieve targets.
• Ability to adapt to dynamic market conditions and changing client needs.
• Strong attention to detail, organization skills, and the ability to prioritize tasks.
• Previous experience with applicant tracking systems (ATS) is a plus.
• High school diploma or equivalent; additional education in sales or marketing is advantageous.

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : VIRTUAL ASSISTANT

Work Hours : 9AM-5PM (GMT) ; UK timezone

Holidays : TBD

Pay Range : $ 800 - 1,200 USD per month

About the role:

This role will support two teams. Our Marketing and Customer Success teams. They would be need for 3-4 hours per day for Marketing and 4-5 hours per day for Customer Success.

Duties and Responsibilities:

• Marketing Duties:
• Review all incoming emails and replies to outbound marketing emails.
• Review all comments and messages on social media platforms.
• Manage best practices
• Uploading articles/content to the website
• Help manage the fact-checking/proofreading of articles
• Supporting with project management for video content

• Customer Succes Duties:
• Zendesk ticket support
• Data collection
• Login Email admin

• At least 2 years of Customer support experience
• Can write well, craft appropriate responses
• Project management
• Website management (not essential, but helpful)

Position : HR and Talent Acquisition Coordinator 

Work Hours (Client) : 9 AM - 5 PM PST | Mon - Fri

Work Hours (MNL) : 1 AM - 9 AM MNL | Mon - Fri

Holidays : 10 days of Public Holidays (based on the Philippine Public Holiday calendar) 8 days of Special Non-Working Holidays (based on the Philippine Public Holiday calendar)

Pay Range : $800 - $1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

searching for an exceptional remote HR and Talent Acquisition Coordinator who shares our values to join our team, supporting our HR department with a wide variety of deliverables ranging from general HR initiatives to recruitment efforts. 

specializes in a variety of environmental planning, studies, and compliance tasks for

infrastructure, conservation, and restoration projects throughout California. Our clients include local, state, and federal government agencies, local resource conservation and open space districts, utilities, mining and aggregates companies, and many more. Our dedicated team of more than 50 biologists, arborists, and botanists work alongside agencies, clients, and crews to determine the most appropriate measures, permitting, and CEQA/NEPA compliance avenues to implement to support natural resource protection during project implementation.

YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE…

Are you the kind of person who thrives in a collaborative, employee-forward working environment? Do you enjoy creating, building, and maintaining long-term relationships in your work, finding satisfaction in making a lasting impact in protecting our region’s biodiversity, while also improving your community? 

If so, we are seeking a self-motivated individual who is eager to steer the direction of their career in a company that promotes and supports professional development. 

The HR and Talent Acquisition Coordinator plays a critical role by providing essential  support in both HR functions and our talent acquisition goals.  

You will enhance our team by: 

• Assist in creating and posting job requisitions on various job boards and in BambooHR applicant tracking system. 
• Screen incoming resumes and applications, ensuring they meet job requirements. 
• Coordinate and schedule interviews with candidates and hiring managers. 
• Conduct initial phone screenings to assess candidate qualifications and cultural fit.
• Maintain and update candidate records in BambooHR applicant tracking system. 
• Assist in the preparation of job offers and employment contracts. 
• Support with onboarding processes for new hires. 
• Assist with HR-related administrative tasks, such as maintaining employee records and files.
• Help with the coordination of employee training. 
• Assist with HR compliance, including ensuring the completion of required forms and documentation. 
• Support HR team in organizing employee events, meetings, and initiatives. 
• Respond to employee inquiries and provide general HR information.
• Assist with benefits administration tasks. 
• Keep accurate and up-to-date HR and recruitment data and reports. 
• Prepare and analyze HR metrics and reports as requested. 
• Send out internal announcements to the team. 
• Maintains the integrity and confidentiality of human resource files and records. 

Minimum Requirements:

WE’RE EXCITED ABOUT YOU BECAUSE YOU…

Have these minimum qualifications and knowledge or similar transferable skills:

• Associate’s degree in human resources, Business Administration, or related field preferred. 
• 2-3 years of experience in an HR administrative role or similar position. 
• Has knowledge or practical experience with California labor law (not required but a plus)
• Proven experience or internship in HR or talent acquisition is a plus. 
• Experience supporting recruiting for an environmental, biological, or architectural  /engineering firm is preferred. 
• Familiarity with HRIS and ATS software is advantageous. Experience with BambooHR preferred. 
• Strong organizational and time-management skills. 
• Excellent English written and verbal communication skills. 
• Proficiency in Microsoft Office Suite or related software. 
• Ability to handle confidential information with discretion. 
• Proficient with or the ability to quickly learn payroll management, human resource information systems (HRIS), and similar computer applications. 
• Night shift work consistent with Pacific time daytime hours required. 

We recognize that not all people have had the same career experiences and that a single individual may not possess all the skills listed above. That’s ok! If this position excites you, please apply. 

WHY YOU’LL LOVE WORKING WITH US

We provide a collaborative, employee-forward working environment. Do you enjoy creating, building and maintaining long-term relationships in your work and find satisfaction in making a lasting impact in protecting our biodiversity, while also protecting your community?  The company is looking for a self-motivated individual who is eager to steer the direction of their career in a company that promotes and supports professional development. We don’t hire candidates to suit the job, we find the work that fulfills our employees and helps them meet their professional goals.

OUR COMMITMENT TO EQUALITY, DIVERSITY, INCLUSION & BELONGING:

We create a “safe space” culture focused on fostering employee well-being, job satisfaction, and productivity. We are committed to a more inclusive and diverse workforce, where each employee can reach their full potential without the burden of discrimination or harassment. We strive to maintain a strong culture built upon our shared core values of Respect, Excellence, Passion, Integrity, and Teamwork.

The company is an equal opportunity employer.  We understand that diversity, including human diversity, is the key to the success of all healthy ecosystems. We are a forest of remarkable individuals, standing tall as our authentic selves and as one. We grow together to form a stable community that is diverse in character and content. 

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Medical Writer | Content Writer

Work Hours:  Flexible Hours, as long as the work is being done (they're in GMT+4)

Holidays : TBD

Pay Range: $900- $1200

Duties and Responsibilities:

• Write all the various components required for service plans, ensuring accuracy, clarity, and consistency.
• Create service plans for their customers
• Produce a minimum of 1-2 pieces of content per day, provided all necessary information is available.
• Collaborate with cross-functional teams to gather relevant information and insights for content creation.

• Proficiency in Microsoft Office suite.
• Familiarity with Box software (training provided), similar to Dropbox, for efficient document management.
• Excellent communication skills, both written and verbal, with the ability to convey complex information in a clear and concise manner.
• A minimum of 3 years of experience in healthcare or social work is preferred, demonstrating a solid understanding of industry terminology and practices.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• Detail-oriented, ensuring accuracy and consistency in all written materials.

NOTE:

This job posting is for active candidate pooling, aimed at building our talent pool. Your qualifications will be evaluated for both current and future job openings. If your skills and experience match a suitable role in the future, our recruitment team will contact you promptly. Please note that inclusion in our talent pool does not guarantee immediate placement or contact.

Responsibilities

• Provide high-level administrative support to executives.
• Manage calendars, schedule meetings, and make travel arrangements.
• Act as a liaison between executives and stakeholders.
• Prepare materials for meetings, presentations, and reports.
• Assist with special projects and tasks as assigned.
• Coordinate executive communications, including taking calls, responding to emails, and interfacing with clients.
• Conduct research and compile data to support executive decision-making.
• Draft and edit correspondence, memos, and other documents.
• Organize and maintain executive files and records.
• Monitor and manage executive expenses and budgets.
• Plan and coordinate executive events, meetings, and conferences.
• Serve as the point of contact for internal and external stakeholders on behalf of executives.

• Minimum 1 year experience as an Executive Assistant or similar, preferably supporting C-level executives.
• Proven ability in managing calendars, schedules, and travel arrangements.
• Experience coordinating executive communications with professionalism and confidentiality.
• Strong research and analytical skills for effective decision-making support.
• Exceptional organizational abilities and multitasking skills in fast-paced environments.
• Excellent written and verbal communication skills, with precise drafting and editing abilities.
• Proficiency in Microsoft Office Suite, Google Workspace, and other relevant software.

• Proficient in basic bookkeeping tasks and financial record management.
• Bachelor's degree or equivalent experience preferred.
• Familiarity or experience working with AI tools is a plus.

• Proven experience in a supportive role, preferably as an executive assistant or in a similar capacity.

• Fully-remote work
• Competitive market rate

In a nutshell, as a Junior – Mid-level .Net Developer you will be supporting the Senior Developers. You will be developing custom software, maintaining and supporting software systems, and developing systems integration. Our local and international clients come from various industries, including financial and insurance, retail, media and supply chain.

Company Profile:

Our client is a company headquartered in Cape Town, South Africa, and they are a company filled with like-minded individuals who deliver quality solution delivery services and are motivated to make a positive impact in the world through technology. They partner with a global client base to deliver innovative business and technology solutions to the market fast, cost-effectively and ethically.

They are currently expanding their team here in the Philippines, and they are in search of a professional, and effective .Net Developer, who will be supporting the Senior Developers. You will have the opportunity to work on exciting and innovative projects and at the same time maintain a work-life balance lifestyle. If you are searching for something amazing that you can be an integral part of, this could be the perfect career move for you.

Duties and Responsibilities:

·       Serve as the initial point of contact for Customer queries or issues received via phone, email or other medium.

·       Develop and document design, source code and technical architecture.

·       Maintain and manage existing source code.

·       Design, develop and implement solutions to users’ needs and requirements.

·       Review and improve code

·       Run tests and fix bugs

·       Develop technical solutions to complex business problems.

Must-have Skills / Qualifications:

·       Minimum of 2 - 3 or more years’ experience building custom, web-based applications in .NET/ C#.

·       Completed a relevant degree or diploma from a good university (Honours or postgrad preferred).

·       Have spun up a project or solution from beginning to end.

·       Requires little supervision and is an excellent manager of self.

·       Excellent communicator

·       Resilient and able to deal with a tough customer

·       Able to interact with clients at a systems analysis level.

·       You have a knack for picking up new technologies.

·       Love to find easier ways of doing things, and a good problem solver.

·       Passionate about technology

·       Proven people management skills

·       Delivery focused

·       Able to work in projects (multi-task) environment.

·       Responsive to change

Advantageous or Nice to haves:

·       Experience in Microsoft SQL Server, MVC, Entity Framework, JavaScript

·       Experience in Web Services (Microsoft WCF and Web API)

·       Knowledge and understanding of Design Patterns

·       Working knowledge of SOLID Principles & Design Patterns

·       Agile & Test-Driven development experience

·       Experience in Git Source Control

·       Familiarity with Android development

·       Knowledge of Xamarin framework

·       Experience with Reporting tools

·       T-shaped – you possess broad general knowledge of the development landscape, and deep knowledge of your area of expertise.

·       Full-time contractor role – you will be an offshore developer to our client’s South African-headquartered company, with an office in the UK

·       20 days paid annual vacation leaves

·       5 days paid annual sick leaves

·       10 Philippine Public Holidays to be observed

·       Equipment Provided

An accounting staff is a member of the accounting department who performs routine financial and accounting tasks. Accounting Staff are often responsible for preparing reports, maintaining general ledgers and accounts payable files, and keeping up with the company's tax obligations.

• Male or Female

• At least a Bachelor’s / College degree in Accounting or Finance.

• Fresh graduates are welcome to apply.

• With or without experience in the basic principles of Finance, Accounting, or Bookkeeping

• Process invoice

• Maintaining Records and processing payments

• Reconciling bank statements.

Our company offers the following benefits to our employees:

Sss

Pag ibig

Philhealth

13th Month pay

Holidays

Leave benefits

Communication allowance

Rice Subsidy

Birthday Treats

Snacks

20% Employee Discount on selected products of the company

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title:  Software Quality Assurance Analyst

Salary Range: 1000-1800 USD per month

Schedule: M-F, 9AM - 5PM US/Pacific time

About the Role:
The client is seeking a Software Quality Assurance Analyst in the Philippines to help build and grow a world-class engineering team and culture. While reporting directly to the VP of Engineering you will build out a new software category within the massive trillion dollar commercial construction industry. We have a hands-on culture and expect the same of all our team members. You will play a pivotal role in enhancing our software solutions, ensuring they meet both our high standards and the evolving needs of our customers.

Responsibilities:

• Analyze Requirements: Work within a cross-functional team alongside our product team, developers, and other members of QA to review and analyze system specifications to ensure clarity and testability.
• Test Case Development: Write, prioritize, and execute detailed, comprehensive, and well-structured test cases based on the requirements.
• Manual Testing: Perform thorough manual testing to ensure software functionality aligns with specifications.
• Collaborate with Team: Work closely with automation engineers to transition manual test cases into automated scripts.
• Bug Reporting: Document and track bugs meticulously, working with the development team for timely resolutions. Track and update the team with metrics which capture trends and offer insights.
• Continuous Improvement: Participate in sprint retrospectives and suggest improvements to enhance QA processes and practices.
• Reporting: Regularly update the team and management on test planning, test execution, and the status of software quality.

• Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: Minimum of 3 years in software quality assurance, preferably in a startup or fast-paced tech environment.
• Technical Proficiency: Strong understanding of software QA methodologies, manual testing techniques, test management tools, and processes. Experience in writing clear, concise, and comprehensive test cases.
• Familiarity with Agile Methodologies: Experience working in an agile development environment and a good understanding of its challenges and opportunities.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively articulate technical challenges and solutions.
• Analytical Mindset: Strong problem-solving skills with a detail-oriented mindset.
• Adaptability: Ability to adapt to rapidly changing technologies and environments.

Desirable

• Certifications: ISTQB certification or similar is a plus.

Skills

• Analytical and Critical Thinking: Ability to analyze requirements and formulate effective testing strategies.
• Attention to Detail: Keen eye for detail and a commitment to delivering error-free software products.
• Collaboration: Strong team player, with the ability to work closely with developers, automation engineers, and other stakeholders.
• Time Management: Excellent organizational skills, with the ability to prioritize tasks in a fast-paced environment.
• Continuous Learning: Eagerness to learn and stay updated with the latest QA trends and technologies.

About You

We want you to be a part of our success story so as you engage with us and our team members, it would be helpful for you to understand some of the core characteristics of our team - hopefully many of these resonate with you!

• Passion and enthusiasm for your work and company
• Love to take the initiative
• An upbeat, positive and good-to-be-around attitude
• Sense of humor
• Is a “doer” with a hands-on approach
• Commitment to excellence
• Articulate and able to influence without direct authority
• Excellent ability to work within a team
• You foster trust and accessibility
• Collaborative
• Intellectually curious
• Ability to build relationships and earn the respect of other teams
• Organizational tolerance: able to work with ambiguity and constant change
• Enjoys and has implemented change
• Believe strongly in your abilities

More important than meeting 100% of qualifications, we are looking for collaborative, long-term team members with a self-starter growth mindset, a commitment to proactive communication, and a bias towards action, who are aligned and excited with our company’s mission to build the industry standard in digital change order communication for the commercial construction industry.

LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES

Position: Graphic Designer (Part-time)

Company: Support Shepherd

Work Schedule: 20 hours per week (part-time at the beginning, can turn to full-time depending on performance)



Job Description:

We are seeking a creative and talented Graphic Designer to join our team on a part-time basis. As a Graphic Designer, you will work closely with our marketing department to create visually appealing graphics for social media and other marketing collaterals.

Responsibilities:

• Upgrade and improve the app and website design (no coding required, just the design)
• Create marketing collaterals for social media posts, graphics, and print
• Collaborate with the marketing team to develop brand assets and maintain brand consistency
• Stay up-to-date with industry trends and technologies
• Assist with other design-related tasks as needed

Requirements:

• Previous experience in the role

• Knowledge of Figma is a must-have
• Knowledge in Webflow is nice to have ( can train the talent if not knowledgeable)
• Proficiency with Photoshop and knowledge of AI tools to create assets
• A huge bonus if they understand Bitcoin lingo/community
• UI/UX experience is also a huge plus
  

N/A